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  • dental manager

    Insight Global

    Team manager job in Sacramento, CA

    Insight Global has a job posting for a Dental Manager who will oversee the day‑to‑day operations of the dental clinic, ensuring efficient workflows, high‑quality patient care, and an outstanding patient experience. This position provides leadership to the clinical support team, manages scheduling and productivity, supports performance management, ensures compliance with regulatory requirements, and works closely with the Dental Directors and Operations team to drive departmental goals forward. REQUIRED SKILLS AND EXPERIENCE Bachelor's Degree in a related field or an equivalent of four years' experience and training in dental clinical systems Expertise in the following areas, typically gained from 5+ years in a supervision capacity Developing department objectives and measurements to meet organizational goals Staff selection and development Management of department workload Dental Assistant Diploma and/or Certification Strong understanding of productivity metrics, clinical workflows, EHR systems, and quality improvement strategies. Valid CA Driver License NICE TO HAVE SKILLS AND EXPERIENCE Bilingual English/Spanish preferred Experience working in a Federally Qualified Health Center (FQHC) or safety-net health system strongly preferred. Ability to collaborate effectively across a broad spectrum of backgrounds and perspectives. Candidates who demonstrate inclusive thinking and interpersonal awareness help strengthen our commitment to equitable and compassionate care for all. Demonstrated person-centered approach and familiarity with trauma-informed systems and restorative practices
    $49k-72k yearly est. 1d ago
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  • Operations Manager

    Addison Group 4.6company rating

    Team manager job in Rocklin, CA

    Job Title: Operations Manager Industry: Landscaping Services Pay: $68,640 - $75,000 (depending on experience) About Our Client: Addison Group is partnering with our client, a leading provider in commercial landscaping and construction services, to identify an experienced Operations Manager. This position plays a key role in overseeing daily branch operations to ensure efficiency, safety, quality, and profitability. Job Description: The Operations Manager will lead all aspects of branch operations, focusing on team management, process improvement, safety compliance, and client satisfaction. This role requires a hands-on leader who thrives in a fast-paced environment and is passionate about driving operational excellence and continuous improvement. Key Responsibilities: Direct and coordinate day-to-day operations to ensure efficient and safe work practices. Manage labor planning, scheduling, and resource allocation to meet business and financial goals. Lead and develop team members through training, mentorship, and performance management. Oversee procurement, inventory, and vendor relationships to support project needs. Monitor key performance indicators and implement process improvements for operational efficiency. Partner with leadership to ensure compliance with safety regulations and company standards. Ensure project quality and client satisfaction through proactive communication and problem-solving. Support hiring, staffing, and operational planning to align with growth initiatives. Qualifications: 5+ years of experience in the landscaping, construction, or service industry, including 2-3 years in management. Associate's or Bachelor's degree in business, construction management, or a related field, or equivalent experience. Strong leadership and operational management skills with a focus on process improvement. Proficiency in Microsoft Office Suite; experience with Power BI or field management software a plus. Excellent communication, organization, and problem-solving abilities. Bilingual in English and Spanish preferred. Valid driver's license required. Additional Details: Type: Full-time, direct hire (on-site) Reports To: Branch Manager Start Date: Typically within 2-3 weeks of interview Work Hours: Standard business hours, 40 hours per week (exempt role) Background Check: Required, including MVR screening Perks: Company vehicle option (with employer-covered gas and insurance) Career development and training opportunities Team-oriented culture with strong leadership support Benefits (401k, Medical, Dental, Vision): Comprehensive health and wellness coverage 401(k) with company match Paid Time Off (PTO) and paid holidays Employee stock purchase and wellness programs Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request
    $68.6k-75k yearly 4d ago
  • Customer Experience Lead (Operations)-Broadway Plaza

    Victoria's Secret 4.1company rating

    Team manager job in Walnut Creek, CA

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $20.75 Maximum Salary: $26.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $20.8-26 hourly 6d ago
  • Customer Concierge Lead

    The Lash Lounge Roseville-Nugget Plaza/Sacramento-DOCO

    Team manager job in Sacramento, CA

    Job DescriptionWHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 140 locations in the United States. We offer a complete menu of services including Lash Extensions, Perming, Permanent Makeup and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes. Our two salons in the area are owned locally and have already established a name for providing the highest quality of services in the area. We take a lot of pride in our team and the value we provide to our clients. WHO WE ARE LOOKING FOR: We are looking for a highly motivated and experienced Customer Concierge Lead for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, calling leads, following up with recent guests for feedback/ rebooking and keeping our schedule optimized. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! RESPONSIBILITIES: Increase membership sales and retail sales Greet visitors and provide an excellent customer experience Book appointments in person or by phone Social Media account maintenance and updates Contribute to group operations, such as inventory maintenance Maintain a clean and inviting environment REQUIRED SKILLS: 1+ years customer service or retail sales experience Strong attention to detail Ability to multitask in a fast-paced environment Ability to work some weekends and some evenings Experience with MindBody Software is a plus! WHY JOIN OUR TEAM? Industry-leading compensation - Hourly wage + Sales Commission Extensive training and support Excellent growth opportunities Free Eyelash Extensions and generous discounts on retail A team that cares for and supports, one another OUR MISSION: We are proud to have created a warm and inviting atmosphere while focusing on the health and care of our guests natural lashes. We have P.A.S.S.I.O.N. It's what we offer to every guest we help look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence. COVID Related Precautions: Considering the pandemic, The Lash Lounge has additionally tighened our sanitation protocol with additional clean-up procedures between guests, end of the day fogging, and require masks, touchless greetings, temperature checks, remote check-in, amongst other key requirements. This is to help keep our Staff and community safe. The Lash Lounge Sacramento - DOCO | 405 K St. Ste. #265, Sacramento, CA 95814 | Ph: ************ The Lash Lounge Roseville Nugget Plaza | 731 Pleasant Grove Blvd.., Suite #170, Roseville, CA 95678 | Ph: ************ *********************
    $121k-180k yearly est. 14d ago
  • Retail Team Manager

    Wahid Inc.

    Team manager job in Sacramento, CA

    Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid drivers license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age1-2 years of wireless sales management3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required
    $82k-158k yearly est. Auto-Apply 60d+ ago
  • PT Customer Lead- Store 0377

    Ahold Delhaize

    Team manager job in Concord, CA

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Count on me - We know what to do, we make it easy, we do our part and we care! Job Title: Customer Lead Success Factors Job Code: 1300432 Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties and Responsibilities: · Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience · Greet each customer and uses his or her name whenever possible · Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together · Check the bottom of every cart and under all baby seats for items before completing an order · Follow correct bagging procedures for the correct use of bags by type · Scan customers' order and handles the payment transaction, per standard practice · Avoid personal conversations with other associates when customers are present · Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers · Follow procedures for refunds and error correction · Make every attempt to maintain accurate cash control · Follow procedures and performs overrides · Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable). · Maintain alertness and call for assistance when needed to service customers per service standards · Check prices quickly and accurately · Is courteous and helpful to other associates · Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code · Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation · Report any register malfunction to the Customer Service Manager or MOD · Ensure the MVP savings center KIOSK is filled with paper and properly working · Adhere to all company guidelines, policies and standard practices · Observe and correct all unsafe conditions that could cause associate or customer accidents · Notify QA of any cleaning issues or maintenance required on front end · Successfully complete computer-based training (CBT) and training aid courses · Perform the task of cashier when scheduled or as needed per the surge plan guidelines · Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained · Perform the task of Food Lion To-Go Runner when scheduled or as needed. · Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane · Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity · Perform all other duties as assigned Qualifications: · High school graduate or equivalent preferred · Effective communication and customer service skills · Ability and willingness to learn multiple tasks and technical requirements of the job · Ability to perform the technical requirements of cashier and service center · Must meet minimum age requirements to perform specific job functions · Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: · Ability to use computers, smart devices, and other communication systems required to perform job functions · Perform repetitive hand and arm motions · Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion · Pull or push up to 75 lbs. on occasion · Stand 100% of the time, frequently walking short distances · Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners · Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator · Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level · Meet established volume activity standards for the position · Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time · Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
    $121k-180k yearly est. 33d ago
  • Guest Services Manager

    Stonebridge Hospitality Associates 4.1company rating

    Team manager job in Walnut Creek, CA

    City, State:Walnut Creek, California Title: Guest Services Manager FLSA: Exempt Status: Full-Time Reports to: Assistant General Manager Supervises: Front Office Department Pay Range: $72,000-$75,000 About Us: We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values of being Dynamic, Deliberate, and Distinct. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members. Job Summary: The Front Office Manager is responsible for overseeing the day-to-day and long-term operations of guest reception, reservations, and telephone services while ensuring high standards of guest satisfaction and operational efficiency. This role works closely with the General Manager to maintain revenue, expense, and quality targets, ensuring a smooth and efficient operation that exceeds guest and ownership expectations. Essential Functions and Duties: Ensure guests are greeted, checked in, and allocated rooms promptly and courteously. Oversee strict adherence to check-in procedures, ensuring accurate guest details and billing information are obtained. Address guest issues or complaints promptly to ensure guest satisfaction. Ensure rooms are serviced and maintained to the company's established standards. Maximize room occupancy within the agreed overbooking policy. Facilitate effective communication between reservations, front office staff, and other departments, including housekeeping. Ensure that all guest charges are accurately posted and kept up to date. Strictly enforce credit control procedures and ensure accounts are balanced daily. Oversee efficient and speedy check-out procedures. Ensure that luggage is promptly delivered to and collected from guest rooms. Maintain the cleanliness and order of all front-of-house areas, including the entrance and lobby. Conduct regular performance appraisals for front office staff, providing training and development as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: 3+ years of front office management experience in a hotel environment, with a strong focus on guest service and operations. Proven leadership and supervisory skills, with the ability to manage and develop a team. Strong organizational and multitasking abilities to handle daily front office operations and guest interactions. Proficiency in property management systems and financial reporting. Excellent communication skills, both verbal and written, to interact effectively with guests, staff, and management. Ability to analyze financial data, including budgets, forecasts, and revenue reports. Ability to resolve guest complaints and service issues in a professional and timely manner. Knowledge of hotel check-in/check-out procedures, billing, and room inventory management. Work Environment: Primarily an indoor role, working in the front office, lobby, and guest areas of the hotel. Must be able to stand and walk for extended periods while overseeing front office operations and assisting guests. Must be able to lift and carry objects up to 20 lbs occasionally. Flexible schedule, including availability for evenings, weekends, and holidays, to accommodate guest needs and operational requirements. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. Join us in creating extraordinary experiences and opportunities for our guests and team members. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-05 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
    $72k-75k yearly Auto-Apply 60d+ ago
  • Manager Customer Experience

    The Hertz Corporation 4.3company rating

    Team manager job in Sacramento, CA

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $100k yearly 60d+ ago
  • Entry Level Customer Engagement

    Dice Development Group

    Team manager job in Sacramento, CA

    Job Description Dice Development Group is seeking enthusiastic and dependable individuals to join our team as Entry Level Customer Engagement Associates. This is an in-person, customer-facing role supporting our clients through retail sales, promotional events, and customer interaction within local retail locations. This position is perfect for applicants who enjoy working directly with people, want hands-on experience in retail, customer service, and sales, and are looking for a company that offers paid training, career growth, and a supportive team environment. Responsibilities Greet and engage customers face-to-face in a retail environment Promote client products and services through in-store demonstrations and conversations Support daily retail sales and customer outreach Maintain brand professionalism and represent clients in a positive manner Collaborate with team members and managers to meet sales goals Requirements Retail, customer service, or sales experience is a plus (not required) Strong communication and people skills Positive attitude and willingness to learn (student mentality) Comfortable working onsite, speaking with customers, and performing face-to-face interaction Team player with strong problem-solving skills What We Offer Competitive base pay + performance-based bonuses Paid, hands-on training Leadership development and advancement opportunities Fun, supportive, and energetic work environment Opportunities for travel and company events Merit-based promotions and career growth pathways
    $100k-157k yearly est. 8d ago
  • Manager, Care Team

    Independent Living Systems 4.4company rating

    Team manager job in Sacramento, CA

    We are seeking a Manager, Care Team to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Manager, Care Team plays a pivotal role in ensuring the delivery of high-quality health care services to members. This position is responsible for overseeing the daily operations of the care team, ensuring that all staff members are effectively trained and supported in their roles. The Manager will work closely with healthcare professionals to develop and implement care plans that meet the diverse needs of members. Additionally, this role involves monitoring member outcomes and satisfaction to continuously improve service delivery. Ultimately, the Manager of the Care Team is dedicated to fostering a compassionate and efficient environment that prioritizes member well-being and safety. Minimum Qualifications: Bachelor's degree in Nursing, Health Administration, or a related field required. Minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role required. Current nursing license or relevant certification preferred. Requires knowledge of and experience working with community agencies and programs. Requires experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process. Requires strong problem-solving and customer service skills. Must be a CA Resident, and must reside in CA while employed. Current and valid California (CA) Driver's License. Must use personal vehicle and current vehicle registration required. Proof of auto insurance required, must maintain CA minimum insurance coverage. BCLS CPR Certification required. Preferred Qualifications: Master's degree in Social Work, Nursing, Health Administration, or a related field. Experience with electronic health record (EHR) systems. Responsibilities: Conducts interviews and hiring of direct reports. Completes a ninety-day introductory and annual performance evaluation of each direct report. Facilitates professional growth and improved proficiency of staff who are direct and indirect reports through mentoring and training. Conducts ongoing performance management of each direct report; establishes performance goals; and measures performance against goals. Ensure the development and implementation of care plans in collaboration with the care team, healthcare professionals, caregivers, and members. Coordinate daily operations of the care team, including scheduling, resource allocation, and workflow management. Monitor patient care quality metrics and implement improvement plans to address any gaps or challenges. Collaborate with healthcare providers, administrative staff, and external partners to ensure seamless care coordination. Manage compliance with healthcare regulations, organizational policies, and safety standards. Conduct one on ones, audits and regular team meetings to support professional growth and accountability. Develop and implement training programs to enhance team skills and knowledge. Address patient and staff concerns promptly and effectively to maintain a positive care environment.
    $41k-69k yearly est. Auto-Apply 21d ago
  • Customer Experience Assistant Manager

    Brilliant Earth 4.5company rating

    Team manager job in Walnut Creek, CA

    Customer Experience Assistant Manager - Walnut Creek, CA The Customer Experience Assistant Manager for our Walnut Creek, CA showroom location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team's manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a schedule of Sunday-Thursday. This role is in-person in our Walnut Creek, CA showroom location. The targeted budget for this position is $70.5k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: * Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers. * Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service. * Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs. * Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team. * Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment. * Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures. * Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers. * Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments. * Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews. * Collaborate across departments, including operations, merchandising, retail operations, marketing, HR and customer care. Specific qualifications: * Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus * Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams * BA degree or equivalent preferred * A true passion for helping people and creating positive customer service experiences * Highly organized with focus on execution, problem-solving, and improving processes * Motivated self-starter with high efficiency work style, while maintaining attention to detail * Excellent written and verbal communication * Ability to think critically and adapt quickly in a flexible environment * Exceptional time management skills and accountability * Team player with the ability to work collaboratively to achieve business goals * Robust CRM software experience * Entrepreneurial spirit / self-starter * Commitment to respect and inclusion in the workplace * Interest in socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: * Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month! * 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. * Paid Time Off. We know it is important to recharge and relax- you'll accrue 3 weeks of PTO in your first year. * Sales Incentive Programs. Quarterly bonuses for achieving sales targets. * Disability and Life insurance. 100% employer-paid. * Pre-Tax Commuter Benefits. * Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. * Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry. * Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling. * Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering. How to Apply & What to Expect Everyone at Brilliant Earth has a voice - we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders! #IND111 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.
    $70.5k yearly 6d ago
  • Team Manager

    Panera, Flynn Group

    Team manager job in Sacramento, CA

    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Team Manager Compensation Range: $23.50 - $25.00 per hour Competitive wages, Flexible work schedules, Meal discounts, Medical/Dental/Vision, 401k with match, Paid Vacation, Paid Sick Leave Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $23.5-25 hourly 60d+ ago
  • Customer Service Manager - State Farm Agent Team Member

    Jake Pinto-State Farm Agent

    Team manager job in Roseville, CA

    Job DescriptionBenefits: Competitive salary Paid time off Signing bonus ROLE DESCRIPTION: Are you an energetic, enthusiastic problem-solver with a can-do attitude? Do you thrive in a fast-paced, modern, high-demand environment where no two days are the same? The Jake Pinto State Farm Insurance agency is looking for a Customer Service Manager to be the backbone of our agency operations. You'll be on the front lines, assisting customers in person and on the phone, handling service requests from both customers and underwriters, answering questions about insurance policies, billing, and providing or processing insurance documents. You'll also support the sales team and help the agent stay organized and efficient, ensuring the office runs efficiently. Your energy, problem-solving skills, customer service skills, and ability to multitask, keep the office moving smoothly, allowing the team to focus on growth, sales, and delivering outstanding service to every customer. WHO WE ARE: We are a dynamic team of insurance sales professionals working in a faced paced, modern office, and looking for our next great Customer Service Manager. The Jake Pinto State Farm Insurance agency is an established, growth-oriented agency powered by a team of motivated, enthusiastic, individuals who take pride in providing exceptional service to our customers. Our success comes from creating a workplace that is modern, fun, and energetic. A place where people enjoy coming to work each day. We combine industry expertise with a forward-thinking approach to consistently achieve outstanding sales results. If you're self-motivated, hardworking, organized, detail oriented, and passionate about helping customers, supporting a team's success, and keeping the office running efficiently, we'd love to meet you and talk about the opportunity we have to offer. RESPONSIBILITIES: Answer all incoming phone calls promptly and professionally, providing accurate information, and directing calls as needed. Assist walk-in customers and respond to email, and online inquiries regarding insurance availability, eligibility, coverages, policy changes, additions, billing and issue resolution. Process service requests and daily tasks from underwriters efficiently and accurately using State Farm provided resources. Establish and maintain long-lasting customer relationships, identifying opportunities for retention, marketing, and sales support. Support the sales team members, helping with the sales process, retention efforts, and resolving customer issues. Perform administrative tasks for the agent and agency, including screening and directing phone calls, and scheduling appointments. Manage office operations to ensure a clean, organized, and efficient workspace, including office events and promotional activities. QUALIFICATIONS: Prior insurance or customer service experience strongly preferred. Ability to work independently without supervision, in a fast-paced, high-demand environment while staying organized and focused. Strong multitasking skills with a proactive, solution-oriented approach to problem-solving. Excellent communication skills with the ability to confidently interact with customers. Ability to deliver exceptional customer service and strengthen customer relationships for retention. Quick, energetic, enthusiastic, and team oriented, with a passion for helping customers and supporting a team's success. Possess or able to obtain Property and Casualty Insurance License Possess or able to obtain Life and Health Insurance License BENEFITS: Competitive hourly pay. Opportunities for growth. Paid time off, including holidays, birthday, vacation, and personal/sick days. Valuable career-building experience.
    $26k-44k yearly est. 15d ago
  • Customer Concierge Lead

    DOCO 4.1company rating

    Team manager job in Sacramento, CA

    Replies within 24 hours WHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 140 locations in the United States. We offer a complete menu of services including Lash Extensions, Perming, Permanent Makeup and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes. Our two salons in the area are owned locally and have already established a name for providing the highest quality of services in the area. We take a lot of pride in our team and the value we provide to our clients. WHO WE ARE LOOKING FOR: We are looking for a highly motivated and experienced Customer Concierge Lead for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, calling leads, following up with recent guests for feedback/ rebooking and keeping our schedule optimized. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! RESPONSIBILITIES: Increase membership sales and retail sales Greet visitors and provide an excellent customer experience Book appointments in person or by phone Social Media account maintenance and updates Contribute to group operations, such as inventory maintenance Maintain a clean and inviting environment REQUIRED SKILLS: 1+ years customer service or retail sales experience Strong attention to detail Ability to multitask in a fast-paced environment Ability to work some weekends and some evenings Experience with MindBody Software is a plus! WHY JOIN OUR TEAM? Industry-leading compensation - Hourly wage + Sales Commission Extensive training and support Excellent growth opportunities Free Eyelash Extensions and generous discounts on retail A team that cares for and supports, one another OUR MISSION: We are proud to have created a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes. We have P.A.S.S.I.O.N. It's what we offer to every guest we help look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence. COVID Related Precautions: Considering the pandemic, The Lash Lounge has additionally tighened our sanitation protocol with additional clean-up procedures between guests, end of the day fogging, and require masks, touchless greetings, temperature checks, remote check-in, amongst other key requirements. This is to help keep our Staff and community safe. The Lash Lounge Sacramento - DOCO | 405 K St. Ste. #265, Sacramento, CA 95814 | Ph: ************ The Lash Lounge Roseville - Nugget Plaza | 731 Pleasant Grove Blvd.., Suite #170, Roseville, CA 95678 | Ph: ************ ********************* WHAT WE DO: The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence. WHY JOIN OUR TEAM: We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
    $39k-46k yearly est. Auto-Apply 60d+ ago
  • Tax Senior or Supervisor

    Forth Recruiting

    Team manager job in Walnut Creek, CA

    The Role The ideal candidate is a team player who manages the tax team to greater performance, creates and implements tax plans, and works with the accounting and leadership teams to identify opportunities for process improvement and potential risk areas. The Tax Manager will ensure compliance with state, federal, and international tax law through a series of systems and system controls designed to ensure accurate, timely reporting. They will monitor current and impending changes to tax regulation and make the appropriate updates to policies and strategies. The ideal candidate is single-minded in their pursuit of ensuring compliance and achieves this goal through optimizing reporting procedures and driving the successful function of the tax team. Core Responsibilities Assume full responsibility for planning, supervising, and completing projects. Work closely with engagement partners and staff to meet client expectations. Develop an understanding of the client's business and industry and routinely seek information from the client regarding their needs and concerns. Develop new client contacts and relationships beneficial to the firm. Committed to best practices of the firm and consistent demonstration of ethical behavior. Education and Qualifications Bachelor's degree in Accounting, Business Administration, or Economics. 3-5 years of public accounting experience in a professional services firm. Licensed CPA preferred. Must successfully pass a background check. Must be currently authorized to work in the United States full-time. Essential Functions Balance and effectively deliver on multiple projects and job responsibilities under restrictive time constraints. Act as a role model and mentor to new and existing staff by creating a positive work environment that fosters open communication among all project team members. Manage day-to-day client relationships and maintain positive client satisfaction. Participate in recruitment and other business planning and development initiatives. Experience Experience working with closely held companies, investment/private equity, professional services, distribution companies, and/or non-profit organizations is a plus. Excellent business skills and appropriate industry knowledge Keep current on applicable professional standards. Strong skills and experience with Word, Outlook, Excel, and QuickBooks. Familiarity with UltraTax, SAP, RIA Checkpoint, and BNA is a plus. Knowledge, Skills, and Abilities Strong technical knowledge with a thorough understanding of generally accepted accounting standards, procedures, and techniques. Proficient with technology related to accounting and research software. Able to manage and prioritize to meet expectations in a deadline-driven, fast-paced environment. Possess effective supervisory and delegation skills. Strong project management, organization, and analytical skills. Extremely detail-oriented. Flexible in a variety of situations and a team player. Excellent verbal and written communication skills... Working Conditions Be able to work overtime and weekend hours during peak busy periods to meet deadlines and partner and client expectations. Health Generous healthcare benefits. Several options are available to cultivate a comprehensive health coverage plan that fits your needs. Happiness Meaningful assignments with direct client contact. Exposure to ultra-high-net-worth clientele. Complex and interesting work. Beyond Sophisticated training courses. Ongoing professional development programs. Rewarding mentor relationships. Benefits HMO. PPO. HSA. Dental. Vision. Long- and short-term disability. Life Insurance. Retirement plan. Maternity and Paternity Leave. Flexible Spending Account. Adoption Assistance.
    $64k-124k yearly est. 60d+ ago
  • Customer Engagement Manager

    Dodge Construction Network

    Team manager job in Sacramento, CA

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 3d ago
  • Dental Office Manager

    Children's Dental Funzone 3.8company rating

    Team manager job in Rocklin, CA

    Ready to turn up the Fun in Children's Dental FunZone? We're looking for an experienced Dental Office Manager to join our company. This role offers excellent career growth, competitive compensation, bonuses, and benefits. You'll oversee daily operations, foster a positive office culture, ensure great patient experiences, and drive revenue growth. As a Dental Office Manager, you'll lead your team and collaborate with our Doctors and Regional Manager to ensure success. A minimum of 3 years in GP or Pediatrics is required as a Manager or 4 years as a Treatment Coordinator. Must have a thorough knowledge of dental billing, insurance PPO/HMO plans, along with Denti-cal. Benefits offered: Medical, Dental, and Vision Insurance Flexible Spending Account 401K Retirement Plan Employee Discounts and Perks Vacation and Sick pay Endless opportunities to grow within the Company Monthly Bonuses Employee Referral Incentive Program Job Duties: Oversee daily operations of the dental office, including scheduling, billing, and patient care Develop and implement office policies and procedures to ensure efficiency Present financial treatment plans and secure case acceptance Meet monthly production/collection goals. Increase revenue each year & profit; control costs to meet monthly budgets Boost morale, motivation, and team-building activities for staff. Oversee daily office activities and provide direction and guidance for the team as needed. Collaborate with dentists and other healthcare professionals to provide the best possible care for our patients Respond to patient concerns and issues to influence patient satisfaction. Oversee staff scheduling and coverage. Desired Profile/Background: MUST LOVE WORKING WITH CHILDREN. Minimum 2 years of dental office management experience or 3-4 years of Treatment Coordinating experience Knowledge of OSHA and HIPAA Compliance Standards Advanced knowledge and use of dental terminology Excellent customer service skills and strong attention to detail Excellent interpersonal, oral, and written communication skills Familiar with financing such as Care Credit/Lending Club Familiar with electronic billing and billing knowledge Knowledge of Dentrix Ascend is a plus Ability to work in a fast-paced environment Clean, neat, professional appearance Must be available to work some Saturdays Job Type: Full-time Mon-Friday 8:00 am-5:00 pm Saturdays 8:00 am -2:00 pm Salary + Benefits + Bonuses Pay: $65,000.00 - $85,000.00 per year Job Type: Full-time Work Location: In person
    $65k-85k yearly Auto-Apply 35d ago
  • Compliance Escalations Manager

    Goodleap 4.6company rating

    Team manager job in Roseville, CA

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Compliance Escalations Manager oversees the day-to-day operations of the Compliance Escalation and Fraud Analyst teams. This role ensures that all escalations, customer feedback, and complaints submitted to Compliance are handled promptly, accurately, and in alignment with GoodLeap policies, procedures, and regulatory standards. The Manager supports team members through ongoing coaching, training, workload management, and performance evaluation to ensure high-quality service. In addition to operational oversight, this role collaborates with leaders across multiple GoodLeap departments and Compliance management to identify trends, recommend process improvements, and implement strategies that enhance customer experience and strengthen organizational compliance controls.Essential Job Duties and Responsibilities: Complaint Root Cause Analysis & Reporting: Analyze root causes of customer complaints and escalation closure reasons. Provide clear and accurate reporting that facilitates identifying trends, gaps, and process breakdowns, and recommending enhancements to reduce recurrence. Prepare actionable insights and comprehensive reports for Compliance leadership and cross-functional partners to support decision-making and drive improvements. Provide ongoing feedback and coaching to team members for accuracy, consistency, and quality of work. QAR Review & Quality Improvement: Review and analyze QAR (Questionable Activity Report) submissions to determine root causes and opportunities for improvement. Provide ongoing feedback and coaching to team members for accuracy, consistency, and quality of work. Create and present recommendations to strengthen process efficiency and compliance adherence. Policy & Procedure Management: Assist in the creation and enhancement of complaint-handling and fraud-related policies and procedures. Ensure internal teams consistently follow required guidelines and adhere to regulatory and internal timeframes. Communicate policy changes effectively and provide training when needed. Team Leadership & Daily Operations Management: Manage daily activities of the Compliance Escalation and Fraud teams, including workload distribution and queue monitoring. Conduct performance evaluations, coaching sessions, and quality reviews to ensure high performance. Support professional development through mentoring, training, and identifying growth opportunities. Address performance concerns promptly and implement corrective action plans when necessary. Foster a collaborative culture focused on accountability, problem-solving, and customer-first thinking. Documentation, Reporting & Communication: Ensure all communications, findings, and data are accurately recorded in internal systems. Prepare routine and ad-hoc reports to support Compliance management decision making. Maintain clear communication between the team, leadership, and other departments. Required Skills, Knowledge and Abilities: 5+ years of experience handling Regulatory complaints. 3-5 years of experience managing 10+ employees (preferred in compliance, QA, fraud, or operations). 5-7 years of experience in compliance, operations, customer escalations, fraud analysis, or related fields. Strong organizational skills. Strong work ethic. Precise attention to detail. Excellent written and verbal communication skills. Proficiency with internet research and MS Outlook, Word, and Excel. Compensation: $90,000 - $120,000 annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $90k-120k yearly 14d ago
  • Dental Office Manager

    Sonrava

    Team manager job in Lodi, CA

    We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience. Responsibilities Resonsibilities Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly Lead strategic local marketing initiatives that help drive brand awareness and new patient growth Ensure compliance with health and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required; bachelor's degree preferred 2+ years of leadership/management experience, dental experience preferred Strong communication and customer service skills to deliver an exceptional experience Proven leadership abilities, relationship building skills and team motivation Excellent multi-tasking and organizational skills Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
    $49k-72k yearly est. Auto-Apply 49d ago
  • Experienced Office Manager for High Volume Powersports Dealership

    Specialty Motorsports

    Team manager job in Sacramento, CA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Job Summary: Were a busy, growing dealership looking for a sharp, reliable Office Manager to keep operations running smoothly. If youre highly organized, self-motivated, and looking for a long-term role in a fun, laid-back environment, we want to hear from you! This is a full-time position with a flexible 5-day schedule (Monday through Saturday), typically 9:30 AM 6:00 PM. Join a team that treats each other like family, values work-life balance, and knows how to have fun while getting things done. What We Offer: Competitive pay: $25$45 per hour, DOE Health insurance 401(k) with employer match Paid time off & holidays Flexible schedule A positive, family-style work environment no micromanaging, no corporate BS Opportunity for long-term growth in a stable, successful business Responsibilities: Manage day-to-day office operations Handle DMV paperwork, title transfers, and inventory records Support sales team with scheduling, transaction processing, and filing Maintain office supplies, vendor relationships, and communication systems Provide outstanding internal and customer service Keep everything organized, accurate, and on schedule Requirements: Prior office management experience (dealership experience is a plus) Strong organizational and multitasking skills Proficient with office software (Google Workspace, Excel, etc.) Excellent communication and problem-solving abilities Dependable, proactive, and detail-oriented Able to thrive in a fast-paced, team-oriented environment
    $25-45 hourly 8d ago

Learn more about team manager jobs

How much does a team manager earn in Davis, CA?

The average team manager in Davis, CA earns between $61,000 and $212,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Davis, CA

$114,000
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