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Team manager jobs in District of Columbia - 267 jobs

  • Front Office Manager

    Accorhotel

    Team manager job in Washington, DC

    "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Emerging as a pioneering French luxury hospitality brand in 1964, Sofitel brings French zest and inspires heartfelt encounters to the most sought-after destinations worldwide. Seamlessly melding local culture with the French zest for life through remarkable savoir-faire and generous service, Sofitel is for free-minded travelers and arts and culture afficionados who have an appreciation for a refined and understated sense of modern luxury. With over 115 Sofitel and Sofitel Legend hotels in more than 45 countries, our reach is truly global, making the sky the limit for growth opportunities. As our portfolio expands each year, there are ample opportunities to be involved in both our existing properties, and our future openings. Rate of Pay: $ 68,000.00 - $ 78,000.00 per annum Job Description What you will be doing: Reporting to the Rooms Operations Manager, responsibilities and essential job functions include but are not limited to the following: Assist the Rooms Operations Manager in all aspects of the department and ensure service standards are followed Provides support for Reception, Operator Service, Concierge and Guest Services in the daily operational duties for these areas Consistently offer professional, friendly and engaging service Ensure proper staffing and scheduling of all Front Office Ambassadors and Assistant Front Office Managers in accordance to productivity guidelines Assist with bi-weekly payroll Participate and lead the hotel upgrade program Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation Train Front Office Ambassadors and Assistant Front Office Managers in all front office aspects Assist guests regarding hotel facilities in an informative and helpful way Assist and follow up with any guest inconvenience Review processes and procedures, looking for area of opportunity and putting in place improvement plan Work with Rooms Operations Manager on action plan to increase employee engagement Follow departmental policies, procedures and service standards Follow all safety policies Other duties as assigned Qualifications Your experience and skills include: Previous leadership experience in a similar role required A minimum of two year's Front Office management system required Highly responsible and reliable University/College degree in a related discipline preferred Ability to work well under pressure in a fast-paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information Physical Aspects of the Position (include but not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 50 lbs Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs, ramps Additional Information Your team and working environment: Opportunity to work with a diverse group, representative of over 20 countries worldwide Experienced group of individuals to train and hone innate skills and abilities Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.
    $68k-78k yearly 1d ago
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  • Front Office Manager

    Accor North America, Inc. 3.8company rating

    Team manager job in Washington, DC

    What you will be doing:Reporting to the Rooms Operations Manager, responsibilities and essential job functions include but are not limited to the following: Assist the Rooms Operations Manager in all aspects of the department and ensure service stand Office Manager, Operations Manager, Manager, Office, Business Services
    $66k-87k yearly est. 1d ago
  • Assistant Front Office Manager

    Arlo Hotels 3.6company rating

    Team manager job in Washington, DC

    Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more... This position will be responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities. Benefits Medical, Dental, Vision 401K - after one year Tuition Reimbursement Responsibilities Always treat guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Supervises the Front Office Department - Lobby Hosts. Conducts pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Maximizes room sales, room revenue and profit. Delivers outstanding service and creates memorable experiences. Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins. Embraces and effectively lives Arlo Hotels values and culture. Assigns, coordinates, and supervises work activities of Lobby Hosts. Trains, mentors and develops Lobby Hosts. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands. Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed. Conducts performance reviews with reporting team members. Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff. Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews. Manages same day rooms inventory and rate yielding. Takes personal responsibility for correcting service problems and creates memorable guest experiences. Education * Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: Hospitality Diploma or Degree preferred. Minimum 2 - 3 years in a management position. Hospitality or customer service. Opera experience. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $49k-66k yearly est. 1d ago
  • Financial Management Team Lead

    Thompson Gray Inc. 3.9company rating

    Team manager job in Washington, DC

    Job Description: The selected candidate will work as a Financial Management Team Lead to oversee the execution of task order requirements in support of the U.S. Army's Financial Improvement and Audit Readiness (FIAR) objectives. The Team Lead will be responsible for coordinating, tracking, and ensuring the successful completion of all assigned tasks under their respective task order award. This role includes direct engagement with Army civilian leadership, ownership of project progress reporting, and ensuring that financial improvement initiatives are executed in accordance with Army FIAR guidance and within the established period of performance. The Team Lead must be available during all core working hours and serve as the primary point of contact for their assigned task order. Full-Time/Part-Time: Full-Time Worksite details: National Capital Region (NCR), Fayetteville, NC, San Antonio, TX and Other Remote Locations Duties will include: Serve as the primary lead and point of contact for all assigned task order activities related to Army Financial Improvement and Audit Readiness (FIAR) objectives. Manage the execution, coordination, and tracking of tasks associated with audit remediation, internal controls testing, and corrective action implementation. Brief the Civilian Government Lead regularly on the status of assigned objectives, milestones, risks, and progress toward financial improvement goals. Monitor and ensure completion of Corrective Action Plans (CAPs) for Notices of Findings and Recommendations (NFRs) issued by external auditors. Support Test of Design (ToD) and Test of Operating Effectiveness (ToE) processes by coordinating documentation, managing timelines, and ensuring deliverable quality. Oversee coordination of Provided By Client (PBC) responses and audit documentation for site visits, walkthroughs, and testing activities. Review and validate Key Supporting Documentation (KSDs) for completeness, accuracy, and consistency with Army financial reporting requirements. Maintain clear communication with Army stakeholders and external auditors, ensuring alignment on financial processes, internal controls, and audit readiness efforts. Use Army systems (e.g., GFEBS, LMP, DPAS) to support audit documentation, data analysis, and financial control reviews. Track and report task order performance, manage team workflows, and escalate risks or delays to engagement management in a timely manner. Prepare and deliver briefings, updates, and reports to both internal and external stakeholders regarding progress toward task order objectives. Team Lead Responsibilities: Lead a team of consultants and analysts assigned to the task order; manage day-to-day execution of responsibilities and monitor individual progress. Ensure alignment of all work products with task order objectives, client expectations, and Army audit readiness standards. Provide coaching, mentoring, and technical guidance to team members to ensure high-quality deliverables and continued task momentum. Maintain availability during all designated core working hours to support client needs, team collaboration, and progress updates. Position Requirements: Bachelor's Degree in Accounting, Finance, Information Systems, or Business Management/Administration (if the individual did not receive a Bachelor's in one of these fields but received a Master's Degree in Accounting, Finance, Information Systems, Business Management/Administration, Mathematics, Statistics, Computer Science, Data Science, then the Master's may serve in place of the Bachelor's degree); one of the following active and current certifications issued by appropriate licensing authority: CPA, CIA, CISA, PMP, CGFM, CDFM, SAFe, or ITIL. Ten (10) years of experience with Federal financial management, including four (4) years of Federal accounting experience. Active minimum DoD SECRET Clearance is required. Candidate must be able to possess an interim SECRET clearance to be considered. Intermediate to advanced proficiency in the use of Microsoft Office Suites (especially Excel, PowerPoint, and Word). Well-developed and professional interpersonal skills. Ability to own work product development and demonstrate initiative and accountability for assigned task areas, effectively coordinating with team members and across various organizations. Ability to interact effectively with people at all organizational levels of the firm and client. Excellent verbal and written communication skills; detail oriented. Ability to work independently within a team environment and with a customer service focus. Strong organizational skills with ability to multi-task in a fast-paced, deadline-driven environment. Budgeted Salary for this position is between $120,000-$135,000. Why join Thompson Gray? Thompson Gray is a multi-year winner of the Huntsville/Madison County Chamber Best Places to Work, recognized for our exceptional company culture that values employees and customers alike. Competitive pay based on your qualifications Excellent benefits, including Health, Dental, Vision, Life, Short-Term and Long-Term Disability insurance, 401(k) plan with employer match Additional perks: TG Swag, Dependent Scholarship Program, Tuition Assistance for furthering education, Professional Development opportunities Generous time-off policies, including 18 days of paid time off, 10 Federal Holidays, and flexible scheduling Annual donation to the charity of your choice Regular team-building events, such as lunches, after-hours gatherings, seasonal family-friendly events, and an annual holiday party Join Thompson Gray and become part of a dynamic team committed to excellence, innovation, and community. Thompson Gray is an Equal Opportunity Employer and VEVRAA Federal Contractor. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, gender identity, sexual orientation or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability. Thompson Gray, Inc. welcomes minority and veteran applicants. #J-18808-Ljbffr
    $120k-135k yearly 1d ago
  • Autonomous Vehicle Operations Manager

    Aceolution

    Team manager job in Washington, DC

    Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.
    $79k-128k yearly est. 2d ago
  • Operations Manager DC

    Amico Lane 4.4company rating

    Team manager job in Washington, DC

    We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
    $96k-139k yearly est. 2d ago
  • Operations & Strategy Manager, Public Sector

    Scale Ai, Inc. 4.1company rating

    Team manager job in Washington, DC

    Scale's Public Sector business is growing based on demand from government customers for AI / ML products like computer vision and agentic generative AI applications. As an Operations & Strategy Manager on the Public Sector Business Operations (BizOps) team you will be on the front lines of enabling and accelerating this growth. We are looking for a hard-charging generalist who combines analytical rigor and an obsessive focus on outcomes with an empathetic interpersonal style. If you enjoy solving hard problems while building strong teams & relationships, we'd love to hear from you! You will: Report directly to the Head of Business Operations (BizOps), Public Sector Leverage the full complement of your business toolkit to drive results (business analytics, strategic thinking, operational execution, project/program management, problem framing, executive communication, etc.) Tackle ambiguous, open-ended questions in support of high-priority outcomes, often with a broad set of stakeholders (engineering, analytics, product managers, geospatial experts, delivery, etc.) Help mature key business processes while innovating 01 on new systems; Quickly develop and iterate on solutions, eventually handing them off to the appropriate team member Craft strategies that propel public sector operations growth and organizational evolution Identify cross-project blind spots across our customer programs and uplevel our operational approaches Ideally you'd have: 5+ years of experience in an operations, strategy, or consulting role requiring a blend of operational, strategic, and cross-functional work Experience in product, project, or program management - you can take projects from conceptual problem definition to implemented solution A penchant for digging deep into data, thinking from first principles, and iterating quickly to deliver results A strong orientation towards outcomes and a history of being scrappy when it counts An easygoing interpersonal style and ability to work and build relationships with a wide range of people Experience leading small teams and managing multiple, complex work streams A deep intellectual curiosity about AI and machine learning, particularly in applications that advance national security Nice to haves: MBA or relevant technical degree Experience using Python, SQL, or similar analytical tools to translate insights into actionable outcomes Background in intelligence work and working with / within the U.S. government Previous private sector experience in computer vision, GenAI applications / agents, or similar technologies Active U.S. security clearance (Secret or Top Secret) Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$145,200-$220,000 USDPlease reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of Washington DC, Texas, Colorado is:$130,900-$217,800 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
    $145.2k-220k yearly 4d ago
  • 2006195 Customer Delivery Technical Leader- Collaboration

    Cisco 4.8company rating

    Team manager job in Washington, DC

    **The application window is expected to close on: 2/13/2026** **Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.** **The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The successful applicant must have a current US Government TS/SCI OR Top Secret with SCI-eligibility security clearance.** Must live within commuting distance and be able to work onsite 4 days a week in Washington DC. **Meet the Team** Our Technical Leaders are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! We combine the power of Cisco Analytics and Knowledge with outstanding technical expertise and consultation (that's you) to drive value, innovation, and adoption in our customer's network. We help them to reduce risk, drive innovation, and enhance their network to meet business objectives. We are the customer's trusted advisor and guide, helping the customer understand their network, reduce risks, and take advantage of the technology. We work closely with Cisco Engineering to advocate for innovation for our customers and as a liaison, share what is coming with our customers to help them be the groundbreakers of technology. **Your Impact** As a Customer Delivery Technical Leader, you will help drive the effort to transform our current and future network architecture for our customers. In addition to day-to-day customer activities, training and mentoring other engineers will be required. Bring your creative solutions and be an asset to our team! **Minimum Qualifications:** + Current TS/SCI OR Top Secret with SCI-eligibility security clearance. + 7 + years' relevant experience in Cisco Collaboration technologies or a combination of Cisco Enterprise Networking and Collaboration technologies. + Cisco Certified Networking Professional (CCNP). + Strong analytical and problem-solving skills with ability to solve technical problems. **Preferred Qualifications:** + Ability to provide high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners. + Experience in deploying, implementing, and supporting Cisco network equipment. + Be able to lead or guide teams made up of Cisco, Customer and Partner members in the triage and resolution of network problems. + Be experienced delivering Cisco standard methodologies within our customer's infrastructure. + Ability to multitask/self-start and leverage good communication, consulting, and customer relationship skills to create productive collaborations. *LI-VL1 \#CJ \#PSJF \#PSNSO **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $140,600.00 to $178,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
    $158.2k-241.7k yearly 7d ago
  • Team Leader, Australia Awards South-Asia & Mongolia

    Palladium 3.1company rating

    Team manager job in Washington, DC

    We are searching for an experienced Team Leader, Australia Awards South-Asia & Mongolia at our Colombo facility. Primary Duties and Responsibilities: The Team Leader at AASAM leads the delivery of all aspects of the AASAM program, including strategic oversight of program objectives, team activities, program delivery, and engagement with program partners. This role involves ensuring the program remains innovative, adaptable, and capable of delivering high-quality, cost-effective development outcomes in accordance with the client Head Contract. The Team Leader is responsible for developing close relationships with donors, developing and implementing program strategies, maintaining technical rigor, and enabling a high-performance, collaborative culture. Additionally, the Team Leader oversees budgeting, monitoring, and risk management, while translating client objectives into effective actions. The role also includes overseeing Palladium's intelligence gathering, learning, and communications to enhance the program's reputation among stakeholders. Australia Awards - South Asia and Mongolia is managed by the Australian Government's Department of Foreign Affairs and Trade (DFAT) and is administered by Scope Global Pty Ltd (a wholly owned entity of Palladium International Pty Ltd). It is a multi-country program with service delivery offices in Colombo, Dhaka, Islamabad, Kathmandu,Thimphu and Ulaanbaatar. Leadership, coordination, and support are provided by a regional team based in a range of locations in the South Asia region as well as in Scope Global's Offices in Adelaide and Brisbane. Australia Awards are provided to build the skills and knowledge of individuals so that they can contribute to their country's development, and to support the ongoing development of links between Australia and the countries to which it provides development assistance. The Australia Awards are an important part of the Australian Government's focus on public and economic diplomacy, and provide long term Scholarships, Short Courses and other training opportunities. The Team Leader manages the entirety of Australia Awards South Asia and Mongolia, working closely with DFAT Canberra and the DFAT posts in program countries. The Team Leader oversees all Program Country Offices and has overall management responsibility for all Program staff. This position is based at the Regional Hub in Colombo, Sri Lanka. Frequent travel to other program locations will be an essential part of the role. Primary Responsibilities The primary responsibilities of the Team Leader can be broadly described as follows: Effective strategic leadership and relationship management Provide strategic and operational management of all aspects of the program Provide strategic and technical direction to staff, and strategic and technical advice to DFAT as required, including on the selection, design and implementation of all program modalities Participate in, or lead (when directed to do so) strategic engagement with partners Participate in all key discussions with DFAT and respond to all requests for information in a timely fashion Develop and maintain productive working relationships with DFAT, program stakeholders, and within the contractor team Effective Program Management Ensure successful delivery of services, and ensure those services are consistently of high quality Oversee the ongoing development and implementation of program planning and management systems, monitoring and evaluation, alumni engagement and communication and stakeholder relationships Ensure on-time delivery of all required program outputs to a high quality standard Oversee the establishment and operation of all program offices with all necessary staff and operational resources Effective team leadership and development Lead all program staff in the active pursuit of social inclusion, equity and ethical standards including attention to gender, disability, child protection, anti-corruption and participation Take responsibility for the performance and management of all program staff, providing particular mentoring and support to Country Program Managers to enhance and develop their skills by implementing, development, coaching and mentoring practices and by assigning each Country Program Manager senior responsibility as program-wide practice leader in a designated area Effective team performance Promote of a positive program and AASAM team culture Contribute to continuous improvement in service delivery and program performance Maintain a general understanding of other Programs and Projects at Palladium and identify areas for networking and collaboration Work with a collaborative and team based approach Quality and Legislative Compliance Comply with DFAT and Palladium policies, procedures, practices and quality systems Comply with role specific policies and procedures Ensure role specific procedures and all relevant documentation are kept current and available on SharePoint Other Travel locally and internationally, as required. Advocate for Palladium and Australian development priorities Comply with, and advocate for, DFAT's policies in all aspects of implementation, including gender, disability, fraud and anti-corruption, PSEAH, child protection and environmental and social safeguards. This includes incorporating policy principles into planning and everyday work, promoting process improvements, and reporting concerns to your Line Manager or Palladium's Integrity Hotline (details on Palladium website). Operate with high levels of integrity, consistent with the intent of DFAT's Ethics, Integrity and Professional Standards Policy Manual. Required Qualifications: Minimum Education and Experience Required 10 years or more experience in strategic leadership and senior management of international development programs, ideally relating to scholarships, capacity building or training; Demonstrated skills in effective communication and collaboration with stakeholders from many different perspectives, including DFAT and partner governments. Demonstrated capacity to manage staff and build teams across multiple locations, cultures and language groups, working respectfully and in a way that builds staff capacity, commitment, ownership and performance; Proven capacity to develop, manage and oversee significant budgets; Ability to adapt and respond to changing circumstances; Demonstrated understanding of development and developing country contexts; Outstanding verbal and written communication skills, including the ability to negotiate with a variety of different people and to communicate complex issues in plain language; Proven ability to live and work effectively in cross-cultural contexts; High ethical standards and a commitment to demonstrating integrity and professionalism; Relevant tertiary qualifications. Desired 1. Experience living and working in South Asia 2. Relevant language skill Closing date: Saturday 24 January 2026, 11.59pm AEDT Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at and we will be in touch to discuss. Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Apply now Share Save Job
    $32k-44k yearly est. 5d ago
  • Office Manager

    Keller Williams Capital Properties 4.2company rating

    Team manager job in Washington, DC

    Job Description Are you a proactive, detail-obsessed professional who thrives on keeping a fast-paced executive focused, on time, and operating at peak productivity? We're looking for an elite Office Manager to support our dynamic, high-growth real estate brokerage offices in DC and Montgomery County. What You'll Do: Be the lead support on the ground in the office! Coordinate meetings with organizational stakeholders Help coordinate, communicate, and execute impactful events and trainings Leverage social media to tell the stories of success across the organization Communicate across teams and externally on behalf of the President Support operations and reporting for listings, contracts, and expense tracking Who You Are: Master of calendar management, communication, and follow-through Strong social media and writing skills Organized, intuitive, and highly discreet Tech-savvy with Google Workspace, project management tools, and CRM platforms Thrive under pressure and love helping visionary leaders stay grounded Why Join Us? We're building something special-high growth and deep impact. You'll be at the heart of the action, working alongside leadership and helping shape the next chapter of our brokerage's growth. Compensation: $60,000 - $70,000 yearly Responsibilities: Work with an executive to prepare for meetings and record minutes Report incoming information like phone calls, messages, memos, and emails to an executive Ensure basic bookkeeping duties are completed Other assistant duties as assigned from executives such as pick up orders, and other personal assistant tasks Serve as the main contact for high-level executive Qualifications: At least 2+ years of experience as an executive assistant, or experience performing supportive duties Experience handling confidential information and adhering to strict deadlines Must be comfortable using Microsoft Office Excellent communication skills, time management skills, interpersonal skills, and organizational skills Must have graduated high school or received an equivalent certificate of completion About Company Keller Williams Capital Properties continues its trajectory of growth, breaking multiple records in 2024. To date, we stand out as one of the fastest-growing brokerages, ranking in the Top 20 of all franchises. This year, we set new internal benchmarks for future growth, exceeding $3.15B in total sales volume, serving nearly 7K families, generating over $80MM in revenue, and sharing nearly $1MM in profit back to its agents who contributed to the company's growth. Through a constantly expanding, diverse, and talented team, we successfully deliver on our commitment to providing outstanding client service while making a purposeful impact on our neighborhoods and deliberate difference within the communities we serve. As we continue our growth, so do our Agent Enterprisers; with 100+ individual agents, teams & groups increasing their business by over 20% year-over-year!
    $60k-70k yearly 24d ago
  • 25-6034: Customer Engagement Manager - DC Metro

    Navitas 4.6company rating

    Team manager job in Washington, DC

    Job DescriptionCustomer Engagement Manager Clearance: Minimum Secret clearance with ability to obtain TS/SCI Who We Are: Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we've served as trusted advisors supporting our client base within the commercial, federal, and state and local markets. What We Do: At our very core, we're a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions. What You'll Do: The Customer Engagement Manager is responsible for managing service levels, building customer relationships, and ensuring that user-centric design principles are integrated into service delivery. This role emphasizes proactive engagement with customers to understand requirements, assess satisfaction, and improve service performance while aligning with organizational and contractual goals. Responsibilities will include but are not limited to: Manage and develop service levels in accordance with contract/Task Order (TO) requirements. Engage with customers to capture requirements, measure satisfaction, and ensure delivery aligns with expectations. Incorporate human-centered/user-centered design principles into service delivery and improvement efforts. Track, monitor, and report on service performance metrics. Collaborate with stakeholders to ensure compliance with RFQ requirements and to enhance customer-facing services. Drive innovation in service management, ensuring alignment with organizational goals and customer needs. Provide guidance and leadership in establishing new service levels as needed. What You'll Need: Experience engaging customers to determine requirements as well as gauging customer satisfaction. Experience incorporating human-centered/user-centered design into programs of similar size and scope. ITIL Certification Secret Clearance with ability to obtain a TS/SCI Set Yourself Apart With: Demonstrated experience implementing and tracking performance of services and processes incorporating user-centered/human-centered design principles. Experience transitioning from single-variable metrics to customer-facing multi-dimensional metrics. Experience managing established service levels and developing new service levels on a contract with a large Government agency. Equal Employer/Veterans/Disabled Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources. Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navitas. Powered by JazzHR 9GFKyhUT7V
    $102k-154k yearly est. 21d ago
  • Digital Customer Engagement Manager

    Hhaexchange

    Team manager job in Washington, DC

    Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We're looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals. You'll create scalable one-to-many engagement programs-including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars-that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT). Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You'll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You'll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success. This role follows HHAeXchange's hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance of the NYC or Minneapolis Metro office locations (typically 3 days/week). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Essential Job Duties Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization. Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights. Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer. Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app. Measure & Optimize - Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center. Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout. Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experience Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in communications, marketing, or related field. 5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles. Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes). Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes. Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies. Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred. Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages. Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language. Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement. Familiarity with segmentation strategies for targeting communications. Strong organizational and project management skills with the ability to handle multiple priorities. Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders. Calm under pressure, with the ability to deliver clear, transparent communication during incidents. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. The base salary range for this US-based, full-time, and exempt position is $110,000 - $120,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $110k-120k yearly 25d ago
  • Aesthetic Experience Manager - Washington DC

    Evolus 4.2company rating

    Team manager job in Washington, DC

    Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Aesthetic Experience Manager - DC to join our Sales team reporting to the Regional Sales Manager. In this critical role, you will act as a strategic partner to both current and prospective customers across various specialties, promoting the Evolus aesthetics portfolio with expertise and enthusiasm. You will lead sales efforts in your territory-cultivating relationships, identifying new opportunities, and consistently exceeding sales objectives. Your ability to deliver compelling product insights, strategic pricing, and tailored promotional solutions will be essential in driving success and enhancing the Evolus customer journey. This is an exciting opportunity to make a meaningful impact in a growing organization, while shaping the customer experience and contributing to the success of our field sales team. If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other. Essential duties and responsibilities where you'll make the biggest impact… Meet or exceed established sales quotas and performance metrics Drive direct sales of our innovative aesthetic products within an assigned territory through execution of sales strategies, promotional campaigns, and educational events Represent the Evolus brand with professionalism, integrity, and a deep understanding of our value proposition Accurately and promptly complete all administrative responsibilities, including expense reports, sales tracking, and other required documentation Maintain consistent follow-up with customers throughout the sales cycle to foster strong, long-term relationships Conduct regular in-person and virtual meetings with customer accounts to ensure satisfaction and identify opportunities for upselling or cross-selling Effectively manage territory and sample budgets, ensuring all spending aligns with corporate guidelines and expectations Stay current on all relevant clinical data, product updates, and industry trends to serve as a reliable resource for customers Collaborate with customers to plan, coordinate, and execute promotional activities that drive brand awareness and product adoption Responsible for ensuring personal and company compliance with all Federal, state, local and company policies & procedures Perform ad-hoc project requests and additional duties when assigned Other duties as assigned This is a field-based position in Washington DC and the surrounding area. Must live in territory and no relocation assistance provided Up to 50-75% travel, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings. Qualifications and Skills You'll Bring to the Team… Bachelor's degree or equivalent work experience Valid driver's license Excellent analytical, problem solving and organizational skills Strong interpersonal and teamwork skills Effective verbal and written communication skills Technically savvy with the ability and desire to embrace new and necessary applications Willingness and ability to travel up to 50-75% of the time, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings Preferred Qualifications… 5+ years of successful sales experience in the injectable aesthetics market, or comparable experience selling to medical spas, plastic surgeons, dermatologists, or other cash-pay healthcare verticals strongly preferred Candidates with less experience but a strong aptitude for sales, a passion for aesthetics, and a track record of high performance in consultative or relationship-based sales roles are encouraged to apply Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships Experience working in fast-paced, entrepreneurial environments with the ability to adapt quickly and take initiative Comfort with clinical education, promotional activities, and engaging multiple stakeholder types (e.g., physicians, office managers, staff) Compensation & Total Rewards This is an Exempt position. The expected pay range for this position is $110,000. You are eligible for a sales incentive compensation terms and conditions apply. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more. We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn't have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily. Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don't just work together, we've built a culture of inclusion! Because of this, you'll find yourself immersed in an environment that not only promotes respect, collaboration and team building, but a community too. And that's just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at ************** or reach out to [email protected]. #LI-HH1 #LI-REMOTE
    $110k yearly Auto-Apply 60d+ ago
  • Customer Engagement Manager

    Dodge Construction Network

    Team manager job in Washington, DC

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 12d ago
  • Sr. Information Assurance Team Lead / CSSP Manager

    TM3 Solutions

    Team manager job in Washington, DC

    Overview of Role Overview of Role The Sr. Information Assurance Team Lead / CSSP Manager is a critical leadership position within our cybersecurity team, tasked with overseeing comprehensive Information Assurance and Cybersecurity Service Provider (CSSP) operations. This role bridges strategic program management with technical cybersecurity oversight across the Department of Energy (DOE) National Nuclear Security Administration (NNSA) federal landscape, ensuring both compliance and innovation in cybersecurity practices. Role and Responsibilities Leadership and Oversight: Lead and manage a diverse team of cybersecurity professionals, focusing on Information Assurance and CSSP operational excellence. Serve as a primary liaison between teams and federal stakeholders, ensuring cohesive communication and coordination. Program Management: Develop and execute Program Management, Staffing, and Quality Management Plans, aligning with federal cybersecurity objectives. Facilitate risk assessments, security control implementations, and compliance activities across NNSA operations. Innovation and Process Improvement: Drive process innovations that enhance efficiency and reduce security response times through strategic automation and continuous improvement initiatives. Communication and Stakeholder Engagement: Deliver executive-level briefings, reports, and presentations articulating cybersecurity strategies and outcomes to senior leadership. Cultivate strong relationships with internal and external stakeholders to support cybersecurity initiatives. Compliance and Certification: Ensure adherence to federal cybersecurity standards and maintain certifications as a CSSP Manager, aligning with DoD and NNSA regulations. Educational and Certification Requirement Education: Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field. Advanced degree preferred. Certifications: Possess a DoD 8140-compliant certification such as Certified Information Security Manager (CISM) or Certified Information Systems Security Professional (CISSP) Strong understanding of NNSA's relationships with DoD, DOE, and other federal entities, supported by robust professional certifications. Must have worked as a CISSP/CSSP Manager Must have experience in NNSA Must have Top Secret Clearance
    $88k-144k yearly est. 60d+ ago
  • Front Office Manager

    EOS Hospitality

    Team manager job in Washington, DC

    The Front Office Manager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities * Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline * Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ; * Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships; * Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner ; * Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives; * Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards ; * Evaluate and recommend revenue driving initiatives and monitor revenue performance ; * Recommend and implement approved changes that could improve service and increase operational efficiency ; * Ability to serve as Manager on Duty; * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives; * Must be able to maintain confidentiality of information; * Perform other duties as requested by management, and * Any and all other work as required to complete the primary purpose of the position. Job Requirements and Qualifications * At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. * Supervisory experience required. * The ability to demonstrate exceptional Customer Service Skills. * Must be proficient in Windows and Microsoft Office. * Able to work long hours as sometimes required. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Advanced computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams * Knowledge of OnQ systems preferred Our culture fosters shared accountability, humility and kindness, creative problem solving, we strive to provide exceptional service, quality, and value to every guest, every time. We are looking to hire the most highly qualified people and provide a competitive benefits package which include: * Paid Family Leave * Health Insurance * Dental Insurance * Vision Insurance * Vacation, Sick and Holiday Pay * Company Basic Life Insurance * Company paid Accidental Death & Dismemberment * Company paid Short Term Disability * Company paid Long term Disability * 401k Retirement Plan EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
    $58k-82k yearly est. 21d ago
  • Front Office Manager - The Hay-Adams

    B.F. Saul Company Hospitality Group 3.9company rating

    Team manager job in Washington, DC

    Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John's Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.'s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night's sleep. Manages all aspects of the Front Office, operations, planning, budgeting, staffing and payroll. Provides leadership and support to all members of the Front Office. Implements and enforces the Hay Adams Standards of Excellence in all areas supervised. Essential Duties and Responsibilities 1. The Hay Adams handbook, the department operation manual and hotel policies and procedures are part of this job description. 2. Manage all shifts at the front desk, making sure all employees perform the tasks assigned to them. 3. Maintain a professional, service orientated environment at all times. 4. Implement and manage all standards relating to areas supervised. Monitor activities of all employees in the front office making sure they adhere to the guidelines set in the standards of excellence, employee handbook and hotel policies and procedures, correcting and coaching where needed. 5. Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise. 6. Aware of any VIP arrivals, special requests and repeat guests. Check accommodations, making sure any special requests are carried out, greet them on arrival and escort to room if appropriate. 7. Informs all front office staff of daily activities, VIP's arriving etc. 8. Scheduling and Payroll for front office employees. 9. Set Front Office Budget, monitor Profit & Loss and cash handling throughout the year. Complete monthly forecasts and work as part of the Yield Management team to try and maximize revenue for the hotel. 10. Manage operating expenses and control purchasing for the Front Office. 11. Coordinate daily activities with hotel management team on a daily basis. 12. Constantly strive to improve and perfect service in the Front Office, through training, employee evaluations and timely reviews. 13. Hold monthly department meetings, keeping staff informed of activities in the hotel, reinforcing standards and promoting a strong team atmosphere. 14. Must be fully aware and able to re-enforce all fire-life-safety procedures. Remain current in all updates with regards to new procedures and training. Is a member of the hotel's emergency response team. Ensure staff is fully trained in emergency procedures. 15. Assist in ensuring that the Hotel's Green Team remains invigorated and the mission is upheld, communicated and enforced throughout the organization as a member of the Team. 16. Perform any other reasonable duties as required and directed. Qualifications To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory ResponsibilitiesThis position supervises all Front Office Employees, Assistant Front Office Managers, Guest Services Representatives, Concierge, Bell Staff, Overnight Manager and Night Front Guest Service Representatives, Door Person and Lobby Ambassador. Education and ExperienceHigh School diploma, general education degree, international equivalent or three to six months experience in a related field required. College degree preferred, previous front desk experience in a luxury property required. Previous supervisory/management experience required. Previous customer service experience required. General computer experience required. Hotel management computer systems experience preferred. Full American drivers license required. Language Skills Must have good knowledge of English, ability to speak clearly read and write. Must be able to listen or read instructions, memos, short correspondences and messages. Must have ability to write memos, correspondences messages and detailed reports. A second language preferred. Mathematical Skills Must have good mathematical skills, ability to add, subtract, divide and multiply six digit numbers with decimals. Ability to work out percentages and discounts. Must be able to produce and explain financial documents, daily reports, P&L accounts and budgets. Reasoning AbilityAbility to carry out detailed, involved instructions both written and oral, using common sense understanding required. Ability to deal with problems in a calm professional manner required. Ability to multitask handling many different issues at one time, prioritizing the issues and taking care of them. Physical Ability Ability to stand in a confined environment for long periods of time is required. Ability to use a computer screen for long periods required. Ability to spend long hours moving around , walking, sitting, standing and crouching while performing other duties. Must be able to work well under pressure and in emergency situations. Ability to occasionally lift bags up to 50lbs.The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $63k-85k yearly est. 22d ago
  • Front Office Manager

    EOS 4.1company rating

    Team manager job in Washington, DC

    The Front Office Manager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ; Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships; Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner ; Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives; Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards ; Evaluate and recommend revenue driving initiatives and monitor revenue performance ; Recommend and implement approved changes that could improve service and increase operational efficiency ; Ability to serve as Manager on Duty; Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives; Must be able to maintain confidentiality of information; Perform other duties as requested by management, and Any and all other work as required to complete the primary purpose of the position. Job Requirements and Qualifications At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. The ability to demonstrate exceptional Customer Service Skills. Must be proficient in Windows and Microsoft Office. Able to work long hours as sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Advanced computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams Knowledge of OnQ systems preferred Our culture fosters shared accountability, humility and kindness, creative problem solving, we strive to provide exceptional service, quality, and value to every guest, every time. We are looking to hire the most highly qualified people and provide a competitive benefits package which include: Paid Family Leave Health Insurance Dental Insurance Vision Insurance Vacation, Sick and Holiday Pay Company Basic Life Insurance Company paid Accidental Death & Dismemberment Company paid Short Term Disability Company paid Long term Disability 401k Retirement Plan EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
    $58k-79k yearly est. 22d ago
  • Office Manager (Heavy Civil Construction)

    Skanska 4.7company rating

    Team manager job in Washington, DC

    Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts. **Our** Investment (************************************************ **in you:** + We believe that Benefits (********************************************************************** should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits (********************************************************************** summary on our careers site for more details. + As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects. + At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards. + We're committed to your success by developing you in your role and supporting your career growth + Compensation and financial well-being (********************************************************************** - Competitive base salary, excellent bonus program, 401k, & Employee ownership program. **Come work with us and join a winning team!** **Salary Low** USD $73,830.00/Yr. **Salary High** USD $90,000.00/Yr. **Background Check Required** Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws. Skanska Equal Employment Opportunity Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global revenue totaled $15.9 billion in 2024. Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $8.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled $224 million. Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime. Skanska's Applicant Privacy Policy for California Residents (****************************************************************************************************************** **Search Firm and Employment Agency Disclaimer** _Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR._
    $73.8k-90k yearly 43d ago
  • Call Time Manager

    Civics Education Project

    Team manager job in Washington, DC

    Job Description STRATEGIES FOR CHANGE GROUP WHO WE ARE: Since 2013, Strategies For Change Group has combined insightful advice with meaningful involvement to effect real change in communities. Our expertise spans business-to-business engagement, phone banking programs, peer-to-peer texting, and canvassing initiatives. As a minority-owned and operated firm, SFCG has engaged with numerous non-profit, for profit and government clients. Our employees enjoy a work culture that promotes advocacy, innovative thinking, and community excellence. THE ROLE: Strategies for Change Group is hiring a Call Time Manager. In this full-time, Washington, DC based hybrid role, the Call Time Manager will partner closely with Sr. Campaign Manager and SFCG leadership to provide direct support to the candidate, campaign, and fundraising goals. WHAT YOU'LL DO: Determine board call time priorities in coordination with campaign and SFCG leadership. Manage the full-cycle Call Time process to encompass: Staffing principals, prepping call lists, logging activity in appropriate software, and conducting needed follow-up calls. Track progress of the call time programs and produce daily reports for campaign and SFCG leadership team. Support in research of donor giving history and strategic mapping of targeted contributors. Assist with creation and management of fundraising events to include logistic operations, event staffing, list building, and volunteer management. REQUIRED QUALIFICATIONS: 1-3 cycles of previous campaign (phone banking, campaign finance) AND/OR call time role experience. Knowledge of using data and campaign software such as NGP, CallTime AI, Hussle, and Tableau. Experience in campaign fundraising and working with donors. THIS ROLE IS PERFECT FOR YOU IF: You're passionate about campaign fundraising. You're proficient with managing data and eager to dive deeper. You're organized and extremely detailed. You're an independent thinker and ready to take the initiative. You're agile and able to pivot in a fast-paced environment. BENEFITS: Flexible working hours, hybrid model. Professional development opportunities. SALARY: $3,500 per month (non-negotiable) Powered by JazzHR y7JXTHACvG
    $3.5k monthly 15d ago

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