Team Manager Jobs in Fall River, MA

Company DescriptionPublicis Re:Sources is the backbone of Publicis Groupe, the world's most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 5,000+ employees in over 66 countries. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management.We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at ********************************** Our Guiding Principals: 1) People first, driving success together. 2) Problem solving mindset. 3) Respect each other. 4) Partner & collaborate as one team. 5) Commit to quality & standards. 6) Innovate & embrace the future. As a member of the Global Mobility team, you will be responsible for the ensuring and safeguarding the Publicis agencies and its employees relative to immigration and cross border tax complexities. You will be instrumental in the business' strategy of using Mobility to facilitate business and client needs while ensuring the company is compliant and the employee experience is unmatched. Responsibilities Core responsibility and duties: This role will support the Senior Manager for assigned businesses to provide holistic and consultative services on available immigration options, internal Agency guidelines, and education/training on new or changing policies or initiatives. The primary focus of the role will be U.S. immigration (all visa types L, H1B, O, E, F1, Green Cards -PERM based and non- perm based. An ideal candidate will have experience in both US visas and Canada visas. Highlight day-to-day activities of the position: Respond to inquiries from employees, managers and HR stakeholders on immigration matters. Serve as a subject matter expert on immigration processes to provide direction to employees and stakeholders and effectively engage with immigration counsel. S/he will implement mechanisms to measure quality and the consistent application of processes including SLA adherence and create of KPIs. S/he will refine and scale innovative solutions to operational challenges. This aspect of the role will entail management of internal stakeholders, as well as vendor management. This role may serve as a point of contact for assigned businesses to provide holistic and consultative services on available immigration options and Global Mobility policy options for a move, when applicable. Qualifications 5-7 years of U.S. immigration experience in an organization with a significant volume of immigration-supported people or in an HR or mobility role with U.S. immigration involvement 5-7 years of experience with mobility operations, mobility tax concepts, mobility processes and policies as well as program and vendor management Experience maintaining accurate and orderly records. Required Proficiency with the MS Office Suite and strong Excel, Outlook and PowerPoint High level of attention to detail Strong critical and strategic thinking, problem solving skills Confidence engaging with HR/ Talent members Grace and Poise in difficult conversations and messaging Additional InformationAll your information will be kept confidential according to EEO guidelines.This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.This document does not create an employment contract, implied or otherwise, other than an ""at-will"" relations.#LI-SJ2 #J-18808-Ljbffr

The AC (ADMS) Support Delivery Manager leads vendor support operations for GEV, ensuring high-quality service delivery, issue resolution, and customer satisfaction for mission-critical distribution systems. Acting as the key liaison between GEV and its vendors, the role focuses on performance management, cross-functional collaboration, and continuous process improvement to meet contractual and customer expectations. **Job Description** The **AC (ADMS) Support Delivery Manager** is a senior leader with specific deep expertise in customer relations, domain knowledge (Distribution), support process and technical software. This role is responsible for providing critical business operational leadership for strategic regional Vendor support delivery and performance. The manager works cross functionally at GEV to ensure delivery of high-quality support and long-term customer success. The primary responsibilities include developing and driving action plans to accelerate Vendor issue resolution, maintaining vendor-to-customer communications, and advocating for the customer to ensure the successful operation of GEV support with Vendor(s). The **AC (ADMS) Support Delivery Manager** shall ensure that the Vendor is delivering the best possible support services, coordinating with the regional support leadership, TAMs, and cross functional stakeholders in commercial, sales and service delivery functions, including partner and vendor community, during the operation life of the GEV deployed solutions. Serving as a primary point of contact between GEV Support and the Vendor, managing performance and support delivery to enable and facilitate collaborative engagement aligned with customer and GEV Vendor SLA and SLOs. The successful candidate will be expected to engage directly in strategic Vendor reviews, oversee operational Vendor performance delivery, drive and own process improvement initiatives, and work with the wider team to identify solutions that meet critical contractual SLAs. **Essential Responsibilities:** + GEV, Vendor/Partner Performance & Customer Strategy both within and extending beyond Support: + Primary point of contact for GEV - Vendor support delivery across the region, enabling escalation and wider cross functional engagement, full lifecycle into and out of Vendor to GEV teams + Supporting the Vendor in managing daily priorities and providing leadership across product, services and support functions to ensure customer success with OneGEV. Focused on delivering exceptional customer success in collaboration with identified Vendor. + Vendor reviews to ensure consistency of service delivery, performance, quality commitment and critical acceptance criteria is met + Contribution to M&S proposals, especially concerning the analysis of customer requirements with the Vendor and the validation of quotations from the Vendor + Operational Expertise, Quality Delivery & Process Improvement, including: + Vendor delivery metrics: On time delivery, Backlog and span for support issues + Manage complex technical analysis, leading RCA across Vendor and cross functional teams, involvement in customer relations for matters related to the Vendor capabilities and performance + Proactively identifying & delivering Vendor/GEV process improvements, managing Vendor requests & questions linked to GEV processes & tools + Leadership and collaboration with technical expertise within Vendor community, Services & Engineering to ensure M&S commitments are met, assessing resources & skills needs and driving demand planning with the Vendor + Ensure consistent application of M&S process, collaborating within region to drive consistent repeatable best practice and where possible, to influence global alignment + Partner with product and engineering segment leads to align support policies with Product Lifecycle Policies + Commercial Support + Bid (ITO) into Software Support Interface: contributing to complex proposals + Enforcement of ITO_OTR handoff points **Basic Qualifications:** + Minimum of 10 years working with Distribution utility customers support mission critical systems + Bachelor's degree from an accredited university or college; preferred Computer Science or in "STEM" Majors (Science, Technology, Engineering and Math), Master's Degree preferred + Demonstrated record of delivering support, services or managing vendor in Smallworld/GIS/telco/utility domain, with at least 8 years' experience in related Job Family or Function **Additional Qualifications** + Strong background in Support Service delivery with emphasis on vendor management and/or customer facing strategic leadership + Customer orientated delivery leader with a sense of urgency delivering service, excellent vendor management skills, managing interactions to establish credibility and trust at senior level + Strong and proven experience of working in a matrix organization + Excellent oral and written communication skills and mastery of PPT, Excel, word + Ability to simplify complex issues, drive for creative and effective solutions + Good management skills and proven team leadership ability **Desired Characteristics:** + Demonstrate strategic level skills in collaborating with different stakeholders, influencing decisions and an ability to take strategic view + Identify and address inefficient processes + Appraise and articulate the value of what is most important to the customer and how GEV products and/or services can meet those needs as part of Vendor strategy + Addresses all customer concerns/issues in a timely and satisfactory fashion + External customer focus understanding business processes within Vendor framework **Additional Information** _The base pay range for this position is 129,600.00 - 162,000.00 The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for a 20% Variable Incentive Bonus. This posting is expected to close on August 1, 2025._ _*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. _ _Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. _ _General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual._ **Additional Information** GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position Application Deadline: August 01, 2025 GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job Description You will lead the award-winning Customer Support team that is responsible for providing the world-class support our global clients expect from Allego. In this hands-on role, you will jump in to manage complex tickets and help close tickets during high volume periods while thinking about how to maximize customer interactions and how to improve our clients’ experiences. Your execution excellence will ensure that we always deliver quality service. Whether it’s creating efficiencies in processes or developing ways to troubleshoot customer challenges more quickly, you’re a team-building problem solver who understands the value of quantity and quality. You’ll partner with Allego’s internal Ops and Product teams to ensure we’re exceeding all service-level agreements and that we’re on the forefront of all product changes and platform enhancements. We’ll count on your leadership talent to inspire and empower individuals to transform stressful situations into positive interactions via email and phone support. What You'll Do: Manage a team of 3 direct and 3 indirect reports responsible for providing ongoing customer support and maintenance services Ensure Customer Support staffing levels and skill levels are at the appropriate level to provide exceptional support Analyze customer support data to proactively make informed decisions about operational and procedural changes Oversee the assignment and delivery of customer maintenance projects Own the process for provisioning new customer systems Serve as a product expert and escalation point for the Customer Support team for diagnosis and resolution of customer requests Oversee the management and tracking of customer interactions via Salesforce.com Maintain Customer Success Troubleshooting guides and documentation Drive collaboration to create and improve self-service resources for customers required to scale our support operations Support achievement of company customer retention goals Work with Allego Product and Product Development teams to escalate and manage resolution of client issues and problems. Identify trends and gather customer feedback about product functionality and share with the Product Management Team. Requirements Experience You Will Bring: We are seeking candidates with proven experience working in small emerging growth SaaS organizations. The ideal candidate has proven leadership experience, excellent verbal and written communication skills who can manage and mentor people who are early in their careers. Technical competence and a desire to dive deeply into the product are important, along with the ability to convey that knowledge to non-technical audiences. Other requirements include: Salesforce.com or other CRM / support ticketing system experience 5+ years in SaaS based Customer Support/Customer Service role Ability to lead and motivate a team Highly detail oriented and quality driven Strong written and verbal communication skills Benefits Allego offers a comprehensive and competitive benefits program that enables employees to choose the benefits that best fit their needs and the needs of their families. Full-time new hires are eligible for most benefits on the first day of employment. The following is a summary of the benefits offered to Allego employees. Health Insurance Unlimited PTO 401K match Wellness programs Flexible schedule

About Us At Sharpcontra, we are dedicated to transforming the customer experience through excellence in service, innovation, and accountability. Our mission is to build long-term client relationships by consistently delivering value through efficient solutions and a commitment to customer satisfaction. We are a forward-thinking company that values teamwork, precision, and continuous improvement. Job Description: Next Comms Talk is seeking a dedicated and experienced Customer Support Manager to lead our customer service operations. The ideal candidate will oversee a team of support representatives, optimize service protocols, and ensure that customers receive prompt, effective, and courteous service. This role is critical to maintaining our reputation for excellence and client trust. Responsibilities: Lead and manage the daily operations of the customer support department. Develop, implement, and maintain support processes to enhance the customer experience. Train, coach, and evaluate team members to maintain high performance and service standards. Monitor customer interactions to ensure quality and compliance with company policies. Handle escalated customer concerns and provide timely resolutions. Analyze support metrics and generate reports to guide strategy and improvements. Collaborate with cross-functional teams to align support goals with company objectives. Qualifications Qualifications: Bachelor's degree in Business Administration, Communications, or a related field. 3+ years of experience in customer service, with at least 1 year in a managerial role. Strong leadership and interpersonal skills. Proficient in customer support software and CRM platforms. Excellent problem-solving and decision-making abilities. Exceptional verbal and written communication skills. Additional Information Benefits: Competitive salary based on experience Opportunities for professional growth and career advancement Comprehensive training and ongoing development Supportive and team-oriented work environment Health, dental, and vision insurance packages Paid time off and holiday pay

The Practice Leader (PL)/ Dental Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! Cornerstone Dental Care | Dentist Westborough MA *Benefits are subject to change and eligibility. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal oriented. We grow always in all ways. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.

Under limited direction, lead the investigation and timely disposition of first and third party claims. These claims may require a high level of technical experience and may involve large damages and/or questions of coverage. Oversee team performance and production to ensure Claim department goals are achieved in support of the business plan. Responsible for execution of tactical, day-to-day activities and imparting functional technical expertise. Key Responsibilities Select, train and develop an effective and efficient staff Establish and communicate clear performance standards and objectives Conduct performance evaluations; recommend salary adjustments, promotions, transfers, and dismissals Counsel employees on educational and job opportunities which will enhance their career development Spend time coaching, mentoring, training, and developing their staff, addressing other responsibilities that need to be done at this level, and an appropriate work-life balance has been achieved Ensure exceptional customer service and high quality work is delivered from direct reports Monitor operations and staff and recommend, when necessary, changes in methods, procedures, structure and additions or changes in personnel to secure optimum utilization of resources Keep staff informed of current problems, changes and new developments in the department and company by conducting periodic meeting Administer all policies and procedures contained in the Arbella Employee Handbook; communicate to staff, interpret as necessary, and ensure compliance Monitor reports on productivity trends; recommend and implement changes on an ongoing basis to improve productivity Compile and analyze data and create reports to provide information to management Operate, input and retrieve information using the automated claim system; request checks, form letters and other correspondence through the automated claim system Analyze claim files, write directives concerning the files and assign or reassign files to claim representatives Review files on a periodic basis to determine accuracy and completeness and, if required, issue directives for further investigation, evaluation, negotiations and/or contact with legal channels Monitor the accuracy, completeness, and the appropriateness of billings (e.g. legal, medical, appraisal) when reviewing claim files Review reserve recommendations, establish reserves and make recommendations on reserves exceeding authority Provide the necessary guidance to unit personnel on investigations, appraisals of damages, liability, coverage and settlement techniques Assist in establishing Claim Office objectives supportive of the Claim Department business objectives Assist in the selection and evaluation of defense attorneys, medical examiners and independent adjusters Review and assist in preparing suit cases for forwarding to legal counsel, checking to assure that coverage is not exceeded, that legal reserves are adequate and confer with attorneys about these matters Service new larger risks and agents within Claim Office territory Organize workflows of the automated claim system to provide maximum productivity Assist in the training of new Claims Technical Team Managers Control expenses to meet the Claim Office budget and keep expenditures to a minimum Extend settlement authority as warranted and/or investigate and settle difficult cases as required or requested to assure proper investigation and disposition of all cases Attend trials, no-fault medical arbitration, and inter-company arbitration hearings, if requested Assist in the training of staff in the operation and uses of the automated claim system Monitor workplace and work practices to ensure safe office conditions, and make recommendations and/or changes as necessary Keep Manager informed verbally and in writing of activities and problems within assigned area of responsibility; refer matters beyond limits of authority and expertise to Manager for direction Perform other related work as required or requested Requirements Consistently achieves all key performance indicators in support of business plan while successfully demonstrating Manager level competencies Attract, develop and retain top talent including leveraging individual development efforts and succession planning Demonstrates the ability to proactively identify strategic opportunities and develops, implements and drives identified solutions Effectively manage within established budget Shows strong ability to create and lead a high-performing, engaging team Candidate must have 7 years of Claim experience with at least 2 years in Commercial Lines. Effective communication, collaboration and relationship building skills #LI-CL1

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. The Client Service Team Leader within the Alternatives group serves as a point of escalation for complex issues and directs team resources to achieve overall client satisfaction. As a Team Leader, you will handle day to day aspects of alternatives client relationships, perform core product functions as required, and collaborate on interdepartmental projects. You will be responsible for managing Client Service Supervisors and overseeing the performance of their teams consisting of Client Service Representatives and Senior Client Service Representatives. Also, you will be expected to understand and consult with clients on a variety of alternatives concepts related to hedge, private equity, private debt, and/or real estate funds. About the team: In the Alternatives Client Service Group, we believe collaboration is not only important to the development of our team, we believe it's a key component to delivering an exceptional level of client service, minimizing risk, and maintaining a growth-oriented learning environment for the future. We take pride in diversity and welcome individuals with various professional backgrounds. We value your specialized knowledge and facilitate training and mentorship opportunities that will enable you to build on your skill set and further your career in this competitive industry. As a member of the Alternatives Client Service team, you will help clients improve performance in all aspects. You will serve as a vital conduit between your team and your clients to ensure we meet their differentiated needs and exceed their expectations. The high level of external and internal interaction will enable you to continuously challenge yourself, sharpen your critical thinking skills and play a critical role in the growth of the firm. To be successful, you'll need to: * Be attentive to your team and your clients. Take time to really listen to your client's needs, understand their goals and how you can improve their experience. * Be committed to staff development, demonstrate the ability to lead and empower others in a fast-paced work environment. * Possess creative problem-solving skills including the ability to identify, recommend and implement solutions. Key responsibilities include: * Review and approval of monthly and quarterly NAV packs and allocations for funds investing in private debt, private equity, syndicated debt, OTC and various other equity and fixed income financial instruments * Work with clients to solve complex problems, including but not limited to multi-currency equalization & IRR calculations * Act as main point of contact for the client's auditors to provide documentation, answer queries relating to fund activity and ensure a smooth audit cycle * Work closely with the BBH Alts financial reporting team during the quarterly and annual cycle * Preparation and review of capital calls and distributions * Work with support teams to ensure all teams are working together to ensure a seamless client experience * Aid in enhancing and enacting new policies, procedures and internal controls, including implementation of new technology tools and updates to associated procedural guides * Aid in the preparation of monthly and quarterly reporting for client presentation e.g. KPI and Board Reporting decks * Ensure all client legal, tax and documentation related issues are appropriately documented. * Act as the primary point of escalation for Systems, Operations, and Risk/Control for any client related issues and proactively manage the resolution process with frequent updates and satisfaction measures. * Collaborate with Relationship Managers to stay abreast of client goals and identify opportunities to expand client relationships. * Oversee and ensure training and cross training of employees on relevant job functions to develop breadth and depth of knowledge. * Participate in inter-departmental and cross Line of Business Project teams. * Provide ongoing feedback and coaching to staff to improve individual and team performance, including BBH's annual performance review process. Manage performance issues and disciplinary process for employees falling below set expectations. * Lead and assist in implementing the coordination of new business and product implementations and conversions. Qualifications: * BA/BS degree in a business related field, and/or equivalent work experience. * 5+ years of PE/RE/Hedge Fund Accounting and partnership accounting required, Global Custody experience a plus- 2+ years of supervisory experience, managing staff, and delivering performance reviews required. * Detailed knowledge in one or more of the following alternatives industry segments: Public/Private Debt Funds, Private Equity, Hedge Funds or real estate funds. * Highly proficient with Excel * Working knowledge of WSO preferred * Experience with Luxembourg domiciled funds desirable What we offer: * A collegial atmosphere focused on teamwork and healthy competition. * Multifaceted opportunities that enable you to interact with more than one area of the firm, challenge yourself and add value. * A chance to gain global competence working with clients, industry experts and colleagues located in 18 BBH offices throughout North America, Europe and Asia. * Premium and accessible benefits program promoting healthy lifestyles, financial security, career development and a wide variety of opportunities to devote time to philanthropic initiatives. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply. About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Job Description The Practice Leader (PL)/ Dental Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor’s degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! Cornerstone Dental Care | Dentist Westborough MA *Benefits are subject to change and eligibility. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!” Positive Energy – We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership – Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication – Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal oriented. We grow always in all ways. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.

The CHC is seeking an experienced Dental Office Manager to join our expanding team. The Office Manager will coordinate Dental Clinic operations for 3 sites to ensure that access to quality dental care is available for patients of all ages, demographics as well as insurance status. RESPONSIBILITIES INCLUDE: * Supervises front desk scheduling and training. Evaluates staff performance and process improvements to workflows * Designs and implements administrative office policies and procedures to ensure efficient functioning of dental clinic. * Serves as "liaison" among providers, front desk, billing staff as well as primary care teams. Communicates issues in a timely manner and troubleshoots problem areas. Actively participates in CHC management team meetings across departments. * Oversees dental provider scheduling. Establishes provider schedules in electronic dental patient record. Periodically audits provider schedule to ensure system integrity and ongoing patient access. * Manages ongoing insurance and Health Center credentialing systems, ensuring compliance. * Assists with orientation of new staff. and student externs * Screens patient complaints and satisfaction surveys and informs Dental Director and CEO of trends. * Ensures compliance with HIPAA, OSHA & other regulatory agencies. Qualifications * Minimum of 3 years in a Dental office management/supervisory role * Proficiency in Dental software programs as well as MS Office (Excel and Outlook) * Excellent communication and organizational skills * Demonstrated ability to multitask in a fast-paced environment.

Sign-On Bonus $5,000! Wayland Dental is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practice. Our wonderful Practice Leader is retiring after many years supporting our practice and we are looking for a clinically-focused, patient-centric individual who is ready to take on the challenge. The Office Manager role is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient-centric, fully digital dental office then we encourage you to apply today. Schedule: Monday - Friday, Full-Time Duties/Responsibilities Manages all daily and monthly financial aspects of the office, including, but not limited to, revenue cycle, EOM reporting, bank deposits, vendor management, procurement oversight, etc. Understands office KPI metrics and strives to reach goals in place. Manages clinical and non-clinical staff within the office and submits payroll, conducts performance reviews, training, and oversees the employee lifecycle (hiring, onboarding, training, offboarding). Maintains appropriate and efficient staffing of all departments, communicating team and practice goals continuously to motivate the team; leads staff meetings and morning huddles. Delegate roles and responsibilities to each team member. Ensures a patient-centric, collaborative culture within the office. Oversees patient satisfaction and ensures the WOW patient experience. Addresses any shortfalls and implements improvements. Collaborates with Regional Leader. Required Skills/Abilities Working knowledge of practice management software. Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff. Exhibit outstanding customer service. Education and Experience Minimum experience of 1 - 3 years as a dental office manager/practice leader preferred. Experience in leadership positions, managing and training new and existing employees. Experience must demonstrate an attention to detail as well as strong project management and problem-solving skills. Benefits for Full-Time Employees* Quarterly bonus opportunity PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility* Physical Requirements Prolonged periods sitting at a desk and working on a computer. Prolonged periods of periods of standing and bending. Must be able to lift Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways. #sdmlo

Full-time Description We are looking for a motivated and energetic office manager to join our growing team, with strong leadership skills to oversee all administrative operations in our pediatric dental practice. A candidate who has the ability to multitask effectively, work under pressure, and stay organized. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety. Qualifications Minimum one year of experience managing a dental practice Excellent verbal and written communication skills and the ability to make decisions independently Superior interpersonal skills Thrives in a team-based environment Displays a high degree of professionalism Dedicated to being a true leader in the office Ability to read and interpret documents including but not limited to compliance and safety documents; policy and training manuals, routine reports, and correspondence; speak effectively and present information to individuals in the organization. Balances team and individual responsibilities; exhibits objectivity; welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and attain group commitments and goals Duties and responsibilities of the Practice Manager include, but are not limited to: As a practice manager, you are responsible and accountable for the results of and the day-to-day operations of the office Primary contact and resource for doctors in the practice Review and maintain schedules for productivity Treatment planning and coordinating to promote high-case acceptance Provide workflow direction for auxiliary staff Human Resources including hiring, training, performance management, and dismissal Accounts receivables including patient pay and insurance Reporting, interpreting, and responding to practice metrics to improve office performance Interact with the home office to communicate office needs and success Perform other related job duties as assigned *** Full Job description to be discussed during the interview process Requirements Competitive compensation Monthly goal-based bonuses ***Open opportunity for career growth, expansion of skills, and higher earning potential Benefits: Dental Insurance Disability insurance Employee discount Flexible spending account Free Parking Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance Dental Specialty: Specialty Dentistry Work Remotely: No Work Location: One location COVID-19 Precaution(s): COVID-19 vaccine not required Personal protective equipment provided or required Sanitizing, disinfecting, or cleaning procedures in place Patient screening in place Salary Description $55000 - $65000 Per Year

We are seeking to hire a full-time Dental Office Manager responsible for overseeing the operation of a dental office to give patients a good experience and setting standards for clinic employees. Duties include helping patients at the front desk, setting office budgets and leading a team of office staff to promote a well-organized and efficient practice. To be successful you should exhibit the following traits: Value hard work and be motivated, ambitious and reliable. Appreciate the value of teamwork and the contributions of each team member. Be compassionate and caring in your interactions with both patients and staff. Endeavor to do the right thing in every situation. Responsibilities Include but Not Limited To: Manage all financial aspects of the practice to ensure profitability Manage patient schedules to ensure productivity Manage employee relations in the practice Manage accounts receivables to include patient and insurance Lead weekly and monthly meetings Participate in monthly financial reviews Supervise and appoint staff Take care of marketing and public relations Ensure procedures and policies are adhered to

The Bedi Dental Group difference Bedi Dental does dental differently for patients and clinicians alike, and we want our managers to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it's possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient. The Practice Manager Role We are looking for someone who will ensure outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues. You will be the go-to person for managing the staff and one who juggles multiple priorities. Our manager must exhibit exceptional poise and professionalism under pressure and will enjoy a wide variety of responsibilities and projects in this high-impact role. You will be wearing many hats, so a multi-tasker who works well under pressure is a must. We are looking for someone that is a natural leader and problem solver. Skills Oversight of daily operations including scheduling, billing, and project management Ensures schedule is booked and confirmed according to office protocol Coordinating and overseeing marketing and referral effort Manage accounts receivables to include patient and insurance Analyze business and financial data to recognize and build on strengths, provide daily feedback to improve weak areas of performance and identify anomalies occurring in the practice Helping with patient and team issues and concerns Achieve financial performance and revenue growth goals while supporting our culture and mission Provide direct individual and team leadership to achieve success Train, coach, and mentor team members to optimal patient service levels On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs The Practice Manager we are looking for: Previous Dental Practice Management Demonstrates strong patient care and communication skills Is excited about collaborating with a dental team Is adaptable to new ways of working in a dental office Eaglesoft and/or Dentrix knowledge is a plus! Benefits for Practice Managers at Bedi: Generous compensation package Medical and vision benefits In-house dental benefits 401(k) benefit with a match Generous paid time off, plus company holidays

Welcome to ARO! Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office services management. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management. We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth. ARO is not a temp or staffing agency. This is a Full Time opportunity Job Description PT Floater needed / 20 hours/week standard with up to 40 hours/week during times of vacation coverage. Work with Regional director and other managers to provide coverage at all Boston and surrounding area locations during times of vacations or absences, which will include some of the following tasks: On Site MPS first responder copy/print services Supplies Management Produce and Provide Monthly & ad hoc Reporting Log meter counts for networked and non-networked devices Print and provide device specific configuration pages upon request Supplies Management Load paper in designated devices on a daily basis Provide first response to service issues within 1-2 hours for certain machines and 1 hour or less with other designated “high priority” machines Manage/install hot swap devices while original unit is being serviced Dispatch to contracted service provider for break fix service as necessary Provide coverage during absences. Ability to travel to multiple sites Mail Services duties including but not limited to sorting and delivering mail, processing outgoing mail and packages Copy Services including but not limited to completion and delivery of hard copy and electronic copy job submissions. Receptionist duties Qualifications Required Candidate Skills: Strong background in customer service Ability to lift 50 pounds Strong communication skills: written, verbal Proficient in MS Office: especially Word, Excel and Outlook Desirable Candidate Skills: Experience supporting MFDs and MFPs Mail / Shipping experience Copy experience Additional Information Company Overview Every day ARO earns the trust of a diverse and progressive body of clients who recognize our strong commitment to: Accessibility: At ARO we believe that true accessibility comes with engagement. We are constantly reaching out and traveling to client sites to make sure all bases are touched on. Our Engaged Communication Commitment backs our work ethic. Constant proactive communication and being readily available for clients and employees across the country is pivotal to our success. Results: With ARO your return on investment will not disappoint. As an employee owned company, our resources go into our employees rather than into sprawling campuses or other overhead expenses that may not directly benefit you. ARO's core business is and always has been on-site facilities management and its close monitoring through a comprehensive reporting structure. This assures you will experience palpable results in service quality as well as in ROI. Ask about our No Risk Guarantee! Objectivity: Many of our competitors are publicly held software or hardware manufacturers and/or distributors. They are quota-based and are held accountable to their investor's interests. At ARO our primary goal is customer service and relationships: we monitor clients' changing requirements and long-term vision to drive proactive and cooperative solutions. We engage our hardware, software and services partners proactively when a client needs it, not when a financial quarter is ending.

This is a Full-Time Dental Office Manager role. The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office. Responsibilities Primary contact and resource for doctors in the practice Review and maintain schedules for productivity Treatment planning and coordinating to promote high case acceptance Provide work flow direction for auxiliary staff Human Resources including hiring, training, performance management and dismissal Accounts receivables including patient pay and insurance Reporting, interpreting and responding to practice metrics to improve office performance Interact with home office to communicate office needs and success Perform other related job duties as assigned Qualifications Minimum two years of experience managing a dental practice Exceptional communication and customer service skills Superior interpersonal skills Thrives in a team-based environment Displays a high degree of professionalism Dedicated to being a true leader in the office We can recommend jobs specifically for you! Click here to get started.

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. The Client Service Team Leader within the Alternatives group serves as a point of escalation for complex issues and directs team resources to achieve overall client satisfaction. As a Team Leader, you will handle day to day aspects of alternatives client relationships, perform core product functions as required, and collaborate on interdepartmental projects. You will be responsible for managing Client Service Supervisors and overseeing the performance of their teams consisting of Client Service Representatives and Senior Client Service Representatives. Also, you will be expected to understand and consult with clients on a variety of alternatives concepts related to hedge, private equity, private debt, and/or real estate funds. About the team: In the Alternatives Client Service Group, we believe collaboration is not only important to the development of our team, we believe it's a key component to delivering an exceptional level of client service, minimizing risk, and maintaining a growth-oriented learning environment for the future. We take pride in diversity and welcome individuals with various professional backgrounds. We value your specialized knowledge and facilitate training and mentorship opportunities that will enable you to build on your skill set and further your career in this competitive industry. As a member of the Alternatives Client Service team, you will help clients improve performance in all aspects. You will serve as a vital conduit between your team and your clients to ensure we meet their differentiated needs and exceed their expectations. The high level of external and internal interaction will enable you to continuously challenge yourself, sharpen your critical thinking skills and play a critical role in the growth of the firm. To be successful, you'll need to: Be attentive to your team and your clients. Take time to really listen to your client's needs, understand their goals and how you can improve their experience. Be committed to staff development, demonstrate the ability to lead and empower others in a fast-paced work environment. Possess creative problem-solving skills including the ability to identify, recommend and implement solutions. Key responsibilities include: Review and approval of monthly and quarterly NAV packs and allocations for funds investing in private debt, private equity, syndicated debt, OTC and various other equity and fixed income financial instruments Work with clients to solve complex problems, including but not limited to multi-currency equalization & IRR calculations Act as main point of contact for the client's auditors to provide documentation, answer queries relating to fund activity and ensure a smooth audit cycle Work closely with the BBH Alts financial reporting team during the quarterly and annual cycle Preparation and review of capital calls and distributions Work with support teams to ensure all teams are working together to ensure a seamless client experience Aid in enhancing and enacting new policies, procedures and internal controls, including implementation of new technology tools and updates to associated procedural guides Aid in the preparation of monthly and quarterly reporting for client presentation e.g. KPI and Board Reporting decks Ensure all client legal, tax and documentation related issues are appropriately documented. Act as the primary point of escalation for Systems, Operations, and Risk/Control for any client related issues and proactively manage the resolution process with frequent updates and satisfaction measures. Collaborate with Relationship Managers to stay abreast of client goals and identify opportunities to expand client relationships. Oversee and ensure training and cross training of employees on relevant job functions to develop breadth and depth of knowledge. Participate in inter-departmental and cross Line of Business Project teams. Provide ongoing feedback and coaching to staff to improve individual and team performance, including BBH's annual performance review process. Manage performance issues and disciplinary process for employees falling below set expectations. Lead and assist in implementing the coordination of new business and product implementations and conversions. Qualifications: BA/BS degree in a business related field, and/or equivalent work experience. 5+ years of PE/RE/Hedge Fund Accounting and partnership accounting required, Global Custody experience a plus- 2+ years of supervisory experience, managing staff, and delivering performance reviews required. Detailed knowledge in one or more of the following alternatives industry segments: Public/Private Debt Funds, Private Equity, Hedge Funds or real estate funds. Highly proficient with Excel Working knowledge of WSO preferred Experience with Luxembourg domiciled funds desirable What we offer: A collegial atmosphere focused on teamwork and healthy competition. Multifaceted opportunities that enable you to interact with more than one area of the firm, challenge yourself and add value. A chance to gain global competence working with clients, industry experts and colleagues located in 18 BBH offices throughout North America, Europe and Asia. Premium and accessible benefits program promoting healthy lifestyles, financial security, career development and a wide variety of opportunities to devote time to philanthropic initiatives. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply. About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Job Details CHC Mashpee - Mashpee, MADescription The CHC is seeking an experienced Dental Office Manager to join our expanding team. The Office Manager will coordinate Dental Clinic operations for 3 sites to ensure that access to quality dental care is available for patients of all ages, demographics as well as insurance status. RESPONSIBILITIES INCLUDE: Supervises front desk scheduling and training. Evaluates staff performance and process improvements to workflows Designs and implements administrative office policies and procedures to ensure efficient functioning of dental clinic. Serves as “liaison” among providers, front desk, billing staff as well as primary care teams. Communicates issues in a timely manner and troubleshoots problem areas. Actively participates in CHC management team meetings across departments. Oversees dental provider scheduling. Establishes provider schedules in electronic dental patient record. Periodically audits provider schedule to ensure system integrity and ongoing patient access. Manages ongoing insurance and Health Center credentialing systems, ensuring compliance. Assists with orientation of new staff. and student externs Screens patient complaints and satisfaction surveys and informs Dental Director and CEO of trends. Ensures compliance with HIPAA, OSHA & other regulatory agencies. Qualifications Minimum of 3 years in a Dental office management/supervisory role Proficiency in Dental software programs as well as MS Office (Excel and Outlook) Excellent communication and organizational skills Demonstrated ability to multitask in a fast-paced environment.

Sign-On Bonus $5,000! Cornerstone Dental Care is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today. Overview The Practice Leader role is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient-centric, fully digital dental office then we encourage you to apply today. Duties/Responsibilities Manages all daily and monthly financial aspects of the office, including, but not limited to, revenue cycle, EOM reporting, bank deposits, vendor management, procurement oversight, etc. Understands office KPI metrics and strives to reach goals in place. Manages clinical and non-clinical staff within the office and submits payroll, conducts performance reviews, training, and oversees the employee lifecycle (hiring, onboarding, training, offboarding). Maintains appropriate and efficient staffing of all departments, communicating team and practice goals continuously to motivate the team; leads staff meetings and morning huddles. Delegate roles and responsibilities to each team member. Ensures a patient-centric, collaborative culture within the office. Oversees patient satisfaction and ensures the WOW patient experience. Addresses any shortfalls and implements improvements. Collaborates with Regional Leader. Required Skills/Abilities Working knowledge of practice management software. Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff. Exhibit outstanding customer service. Education and Experience Minimum experience of 3 - 5 years as a dental office manager/practice leader preferred. Experience in leadership positions, managing and training new and existing employees. Experience must demonstrate an attention to detail as well as strong project management and problem-solving skills. Benefits for Part-Time Employees* PTO, paid holidays, office closure days Dental allowance Uniform allowance, as needed 401(k) Eligibility And Many More! *Benefits subject to change and eligibility Physical Requirements Prolonged periods sitting at a desk and working on a computer. Prolonged periods of periods of standing and bending. Must be able to lift Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways. #sdmlo

Job Description The Bedi Dental Group difference Bedi Dental does dental differently for patients and clinicians alike, and we want our managers to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it's possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient. The Practice Manager Role We are looking for someone who will ensure outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues. You will be the go-to person for managing the staff and one who juggles multiple priorities. Our manager must exhibit exceptional poise and professionalism under pressure and will enjoy a wide variety of responsibilities and projects in this high-impact role. You will be wearing many hats, so a multi-tasker who works well under pressure is a must. We are looking for someone that is a natural leader and problem solver. Skills Oversight of daily operations including scheduling, billing, and project management Ensures schedule is booked and confirmed according to office protocol Coordinating and overseeing marketing and referral effort Manage accounts receivables to include patient and insurance Analyze business and financial data to recognize and build on strengths, provide daily feedback to improve weak areas of performance and identify anomalies occurring in the practice Helping with patient and team issues and concerns Achieve financial performance and revenue growth goals while supporting our culture and mission Provide direct individual and team leadership to achieve success Train, coach, and mentor team members to optimal patient service levels On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs The Practice Manager we are looking for: Previous Dental Practice Management Demonstrates strong patient care and communication skills Is excited about collaborating with a dental team Is adaptable to new ways of working in a dental office Eaglesoft and/or Dentrix knowledge is a plus! Benefits for Practice Managers at Bedi: Generous compensation package Medical and vision benefits In-house dental benefits 401(k) benefit with a match Generous paid time off, plus company holidays