WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Team manager job in Springdale, AR
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
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Team Lead - Operations
Caprelo
Team manager job in Bentonville, AR
As the Team Lead, your primary responsibility will be to oversee and coordinate comprehensive relocation services for corporate clients and their transferring families. This role involves managing a team of relocation consultants and ensuring the seamless delivery of all relocation services required by clients. These services include home sale assistance, household goods management, move coordination, home search support, mortgage guidance, temporary living arrangements, employee relocation policy counseling, financial administration, and more. Your leadership will play a pivotal role in achieving outstanding service outcomes for our valued clients.
Responsibilities
Lead and supervise a team of relocation consultants, ensuring smooth and efficient day-to-day operations.
Coordinate with the Director of Operations to establish operational goals, strategies, and performance metrics.
Monitor team performance and individual contributions, providing feedback, coaching, and support as needed.
Develop and implement process improvements to optimize workflow and increase operational efficiency.
Collaborate with cross-functional teams to address operational challenges and implement solutions.
Prepare reports and presentations for senior management, providing insights into team performance and operational trends.
Identify training needs and opportunities for professional development within the team.
Foster a positive and collaborative team culture, promoting open communication and teamwork.
Manage the BVO and GBO aging and pre-inventory reports in conjunction with the account managers to improve overall home sale statistics.
Prepare and conduct employee performance reviews in conjunction with the Director of Operations.
Flexibility to adapt to changing priorities and demanding workloads.
Identify training needs and develop learning objectives aligned with business goals.
Ensure compliance with company policies, industry regulations, and safety standards.
Conduct regular team meetings to communicate updates, goals, and performance targets.
Handle escalated operational issues, making quick and effective decisions to maintain operational continuity.
Qualifications
Previous experience in a supervisory capacity or evident ability to lead and direct others effectively.
Proficient in managing daily operations and streamlining processes to drive increased efficiency and productivity.
Interact with customers and team in a friendly, professional, and empathetic manner, actively listening to their concerns, and providing effective solutions. Deliver top-notch service to ensure customer satisfaction.
Experience with BVO/GBO home sale transactions preferred.
Comprehensive mortgage, real estate, and settlement knowledge
Demonstrate a commitment to living our core values in every aspect of your work. Uphold the principles of integrity, teamwork, and continuous improvement to foster a positive and inclusive work environment.
Possesses a minimum of 3 years of experience in a Relocation Consultant role or equivalent relevant experience.
Demonstrates a track record of achieving satisfactory home sale ratios, exceptional customer satisfaction ratings, and meeting or surpassing referral capture ratios.
Exhibits positive behavior and takes personal responsibility, contributing as a constructive and uplifting presence within the department.
Strong computer skills are a must, with proficiency in Microsoft products.
About
CapRelo is a technology-driven company focused on delivering best in class relocation and assignment services on a global platform. Our goal is to make the relocation process easy for everyone involved. Our employees simplify and streamline the complexities of relocation through capabilities like move management services, home sale and purchase, property management, destination services, expense administration, and consultation on domestic and international relocation policies. At CapRelo, we strive to attract the best and the brightest who will bring their unique abilities and help take our company to the next level. If you are looking for an organization where you can use your talents and have a real impact on company performance - you've come to the right place.
Benefits
In addition to comprehensive medical, dental, and vision insurance, CapRelo offers:
World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
Recruitment and customer referral bonuses
Company-paid life insurance and accidental death benefits
Voluntary protection programs for employees and their families
Service recognition programs
Safety & performance bonuses
Tuition reimbursement and student loan repayment assistance
Discounted membership @ Gold's Gyms (corporate locations) nationwide
Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
Medical and Dependent Care Flexible Spending Accounts (FSAs)
Health Savings Account (HSA) with employer matching contribution
Equal Opportunity/Affirmative Action Employer
$41k-82k yearly est. 4d ago
Customer Care Manager - In Office
Rauch Organization 2.9
Team manager job in Jay, OK
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
Customer Care Manager - In Office
Everett and Associates
Team manager job in Sulphur Springs, AR
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
Customer Experience Lead-Northwest Arkansas
Victoria's Secret 4.1
Team manager job in Fayetteville, AR
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $15.50
Maximum Salary: $19.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$15.5-19.5 hourly 14d ago
Shopper Experience Manager - Walmart (Digital)
Clorox 4.6
Team manager job in Bentonville, AR
Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace
Your role at Clorox:
As a Shopper Experience Manager you will have the chance to create demand in-store and online, by developing marketing strategies and programs that will influence shopper behavior and stimulate demand. Partnering closely with the Business Unit, Field Sales Team and Walmart merchants for their eComm business at Walmart.
In this role, you will:
Lead innovative marketing ideas and generate business results: Integrates knowledge of Clorox/Brand objectives, customer strategies and consumer/shopper insights to develop customer specific strategies and business building programs.
Provide input into both the Connected Customer Planning (CCP) and One Demand Planning (ODP) processes
Contribute to Shopper Experience capability building: Leverage shopper marketing and retail tools, processes, resources. Supports agency/vendor/marketing partner relationships to ensure consistent high-quality work.
Drive Shopper Marketing efficiency and ROI: Works within assigned budget to ensure effective and efficient spends. Gives input into strategies/plans based on pre/post event analysis.
What we look for:
5+ years of CPG Brand Marketing or Customer Marketing (at top tier CPG company)
5+ years of Consumer Products Sales experience
Previous experience interpreting shopper data to develop strategies and evaluate campaign performance
Marketing, consumer insights and shopper behavior knowledge
Understanding of key Clorox processes
Strong communication and influencing skills
Analytical thinking
Attention to detail
Team player
BSc in Marketing or related experience
Workplace type:
The ideal Shopper Marketing Manager will be based out of Bentonville, but open on location for qualified candidates. If candidate is within 50 miles of a Clorox Hub location, they will be in office 3x per week in accordance with the Hybrid 2.0 Policy.
Embrace flexibility and productivity as you collaborate in-person with colleagues, fostering innovation and teamwork.
#LI-Hybrid
Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.
[U.S.]Additional Information:
At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.
We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.
-Zone A: $128,000 - $252,200
-Zone B: $117,400 - $231,200
-Zone C: $106,700 - $210,200
All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.
This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
$38k-53k yearly est. Auto-Apply 13d ago
Consumer Insights Manager, Walmart Team
Incpg
Team manager job in Bentonville, AR
Seeking a smaller team environment where your strategies & decisions matter? Interested in an organization that doesn't have the red tape & bulk of a large company customer team? Great opportunity with a very straight forward well run organization, established in their category, and growing through acquisition.
Manager, Consumer Insights - Walmart Team
LOCATION: Bentonville, AR - Must already be located in Bentonville! No relocation available!
REPORTS TO VP Consumer Insights
KEY RESPONSIBILITIES
• Act as lead Walmart contact for Strategy
• Provide Category & Analytical support to Account Managers
• Work with Sales, Insights, and Marketing to develop sales stories to support initiatives, new items, and category improvements
• Explore new opportunities for brand and category growth utilizing WalMart & Sam's initiatives
• Share responsibilities with Walmart Team
• Provide ongoing communication with VP in regards to everyday growth
• Provide regular reporting
• Penetrate and develop relationships within Walmart
• Assist the Account Sales group in identifying market/customer opportunities and communicate this information to Accounts
• Analyze Walmart business on a daily/weekly basis
• Develop category reviews that will be leveraged to grow company and total category sales at Walmart
• Identify sales opportunities and develop solutions for item distribution, promotion, pricing, and shelf placement
• Prepare clear and concise presentations to inform Walmart of business/consumer trends, existing opportunities and solutions for growth
• Provide new item tracking and analysis
• Lead projects and annual category reviews
• Be the main contact for consumer trends and shopper insights
• Direct and assist for plan-o-gram design, distribution fills and opportunity gaps
• Work on growth opportunities
• Participate in planning sessions with Account Director & VP Shopper & Category
• Conduct market visits that include meetings with the broker and retail audits
• Work with Marketing, Customer Marketing, Insights, and Category Management to identify opportunities
• Work with Marketing Research to analyze, recap, and disseminate research findings
• Attend account calls as appropriate
Education:
• Bachelor's degree is required
Experience:
• At least 4 years of experience in the CPG or Grocery Retailer Industry is a must
• A minimum of 3 years of Category Management or Analysis experience (preferably with Walmart) is strongly preferred
• Live in the Bentonville area or willingness to relocate to this area
$36k-76k yearly est. 60d+ ago
Retail Team Manager
Wahid Inc.
Team manager job in Pea Ridge, AR
Join us as a Retail TeamManager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail TeamManagers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid driver's license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$36k-75k yearly est. Auto-Apply 60d+ ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Team manager job in Bentonville, AR
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Leads and coordinates the activities of workers in one or more occupations. Interprets company policies to workers and enforces safety regulations
Analyzes and resolves work problems, or assists workers in solving work problems
Initiates or suggests plans to motivate workers to achieve work goals
Recommends or initiates personnel actions, such as promotions, transfers, discharges, and disciplinary measures
May train new workers, maintains time and attendance records as well as personnel files and performance records
The Supervisor confers with other Supervisors and/or Managers to coordinate activities of individual departments
The Supervisor may confer with workers' representatives to resolve grievances
When supervising workers engaged chiefly in one occupation or craft, is required to be adept in the activities of the workers supervised
When supervising workers engaged in several occupations, is required to possess general knowledge of the activities involved
Required to operate Company equipment and/or drive Company vehicles
Qualifications
Who are we looking for?
Requirements
Must be able to work in a team environment and the ability to prioritize work and projects in order to meet competing deadlines from members of the team
The ability to show initiative and critical thinking skills are necessary
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated
Minimum age of 18
High school diploma or GED equivalent; college degree preferred
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to select, train, guide, and motivate employees handle multiple projects concurrently and have a working knowledge of PC's and software applications
Demonstrated ability to communicate verbally and in writing
Possess the legal right to work in the United States
Must be able to read, write, fluently speak, and understand the English language
Previous supervisory experience preferred
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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$23k-29k yearly est. Auto-Apply 51d ago
Customer Experience Managers
Jobs for Humanity
Team manager job in Bentonville, AR
Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Synchrony to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Synchrony
Job Description:Role Summary/Purpose: The VP, Senior CX Designer is a key role in Synchrony's way of working, responsible for driving end-to-end consumer experience transformation across products and services. They will work as part of a strategic and innovative team, with a mandate to accelerate deeper consumer engagement with the Synchrony brand leveraging new programs and capabilities.The VP, Sr. CX Designer will collaborate on a wide-range of projects bringing their deep expertise in human-centered and service design thinking methods and practices to investigate and solution CX improvement opportunities.They will work closely with other members of the CX strategy team and cross-functional departments to create holistic, omni-channel experiences destined for execution and launch. This role requires hands-on design strategy formulation and concept design experience.Our Way of WorkingWe're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.Essential Responsibilities: Leverages customer experience and service design knowledge and expertise in collaboration with stakeholders to explore, prioritize, plan, and develop end-to-end human-centered design solutions Assess existing internal and external research insights and competitive intelligence Conducts root cause analysis to identify themes, trends, clusters Synthesizes data from multiple sources - research findings, analytics, customer feedback (Speech, VOC, Complaints, Journey Measurement, etc.), ideation, strategic directives - and turns this into a clear direction Independently or while guiding junior team members, plans, designs and conducts quantitative and qualitative research studies Visualizes complex systems (service blueprints, journey or eco-system maps, etc.) across multiple touchpoints and channels to identify and address pain points, gaps, and opportunities in the consumer experience Proven ability to collaborate, build consensus, mentor and coach other team members while simultaneously acting as a contributing member of a cross-functional team Monitors customer experience trends and best practices across industries to maintain an objective outside-in perspective andimplement appropriate practices at SynchronyParticipates in the identification and execution of internal cultural transformation activities that deepen CX acumen across the company Develops and maintains in-depth knowledge around consumer experiences in our ecosystem of channels and forms key relationships with associated stakeholders and leaders Communicates data-driven insights, opportunities and recommendations in a clear and compelling manner to gain stakeholder buy-in. Ability to make ideas understandable, make the future more concrete and the present more impactful Articulates and visualizes the value of innovative, inspired, and simple but effective design concepts to demonstrate how they support Synchrony CX design principles through storytelling Perform other duties and/or special projects as assigned Qualifications: Bachelor's degree. In lieu of degree 12 years of Customer Experience or Service Design experience8+ years of experience in Customer Experience or Service Design Experience with Design and/or Service Design Thinking methodology Advanced experience with collaborative journey mapping and facilitating co-creation, participatory or co-design workshops whether in person or remoteA successful background working directly with Marketing / Digital teams for the implementation of designs Advanced experience in researching, uncovering insights, identifying opportunities and collaboratively solutioning for the full range of the customer and service experience, end-to-end and surface-to-core Advanced experience balancing brand, marketing, customer, service and user experience with business needs and making trade-offs where appropriate Desired Characteristics: Advanced degree Customer Obsessed - The ability to build customer empathy in business partners and emotionally connect to the lives and realities of the people we serve. Transformative Designer - Hands-on experience designing holistic, omni-channel evidence and context-based consumer experiences. Ability to transform tasks into intuitive, accessible, and easy-to-use designs throughout the entire experience lifecycle, from the first-time consumer to the expert. Ability to execute visual, informative, interaction, and service design elements of the initiative that not only meets business needs but also satisfy and delight consumers.Relentless Investigator - Demonstrated history of and apparent propensity to discern insights from a balanced view that includes qualitative and quantitative inputs. Ability to analyze complex data sets and leverage experience with customer research techniques. Storyteller - Skilled storyteller with the ability to share discoveries, influence business partners and create enthusiasm for an idea or a design. Ability to communicate insights and designs to others (Business Partners) through customer journeys, storyboards, prototypes, wireframes, infographics, and other materials. Ability to pitch design concepts in a clear, concise, and compelling manner to obtain buy-in. Ability to ask, as well as answer, meaningful and impactful questions Creative problem-solving skills, a curious mind and an enthusiastic work ethic with an intrinsic passion for developing exceptional consumer experiences A passion for innovation and comfort collaboratively creating new research, design and workshop co-creation methods and approaches Grade/Level: 12The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.Salaries are adjusted according to market in CA, NY Metro and Seattle.Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Our Commitment:When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (******************************************************** , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group:Marketing
SonSoft is an IT Staffing and consulting firm and duly organized under the laws of the Commonwealth of Georgia. We are growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
Preferred
• At least 4 years of strong Web Content Management experience with Adobe AEM / CQ5, implementing 2+ full cycle AEM projects.
• Adobe CQ/AEM Technical Lead with strong Java/J2EE background.
• Solid experience with AEM building blocks including templates, components, dialogs, widgets and bundles.
• Experience on Java Content Repository (API) suite, Sling web framework and Apache Felix OSGi framework, DAM, Workflows is required.
• Experience with integrating AEM with other products and vendors specifically targeting Social Integrations
• Experience with Continuous Integration and Automated test execution and building tools such as Jenkins, Selenium or Maven.
• Having experience in Agile methodology
• At least 3 years of experience in software development life cycle.
• At least 3 years of experience in Project life cycle activities on development and maintenance projects.
• Ability to work in team in diverse/ multiple stakeholder environment
• Analytical skills
• Experience and desire to work in a Global delivery environment
Qualifications
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience within Information Technology
Additional Information
**
U.S. citizens and those authorized to work in the U.S. are encouraged to apply
. We are unable to sponsor at this time.
Note:-
This is a Full-Time Permanent job opportunity for you.
Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
No OPT-EAD & H1B Consultants please.
Please mention your Visa Status in your email or resume.
$48k-72k yearly est. 60d+ ago
Dental Office Manager - Fort Smith
Smile Brands 4.6
Team manager job in Fort Smith, AR
In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) M-F 8-5. This may change as the needs of the business change
Responsibilities
* Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses
* Keeping an eye on staff productivity and supporting the team where necessary
* Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance
Qualifications
* At least one year of experience as an office manager in a Dental office
* Experience leading a team
* Knowledge of dental terminology
Compensation
$50,000 - $55,000 per year
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$50k-55k yearly Auto-Apply 35d ago
Community Supports Manager
ICM 4.3
Team manager job in Fayetteville, AR
Supervises staff and leads their activities with supported individuals.
Schedules staff to meet the needs of the program and ensures that shifts are covered.
Participates in the hiring process and recommends candidates for hire.
Provides coaching and feedback and completes staff performance reviews.
Provides training to staff on supported individuals, program activities, company procedures and protocols and DDS regulations.
Implements staff disciplinary actions as needed with approval from Supervisor and the Human Resources Manager.
Approves and audits staff timesheets.
Meets with all customers in service area, as well as providers and staff.
Responds to individual and program emergencies and is available when needed.
Assists staff in helping supported individuals achieve their personal goals and participate in activities of their choice
Works on behalf of individuals to overcome barriers and respects their personal beliefs, choices, and interests.
Responsible for being familiar with and abiding by company, agency, and program policies and procedures and for acting in a manner consistent with organizational values, mission, and goals.â¯
Serves as an active, contributing and problem-solving member of the team.â¯
Attends and actively participates in mandatory staff meetings and trainings.
Travel is required.
Other job duties as assigned.
Qualifications/Specifications
Essential Technical/Motor Skills: Performs at a proficient level, all tasks within the specialty area. Able to operate all office equipment in a safe and appropriate manner. Must be competent in Microsoft Office suite products such as Word, Excel, Outlook, and PowerPoint.
Interpersonal Skills: Must be able to interact and communicate with all levels of staff, clients, and customers in an effective manner exhibiting tact, enthusiasm, and patience. Must be a self-motivator with ability to take ownership of job responsibilities. Must be willing to execute a high level of customer service and team approach to daily operations. Must have the ability to prepare materials and provide training or presentations to staff and external groups. Demonstrated ability to work with mentally, emotionally, or socially impaired individuals.
Essential Physical Requirements: Requires full range of body motion including handling and lifting, manual and finger dexterity, and hand-eye coordination. Must be able to sit for extended periods of time and be able to lift and carry equipment and supplies up to 25 pounds.
Critical Cognitive Abilities: Requires excellent communication and organizational skills. Requires superior reasoning ability, a high degree of independent judgment, and discretion. Able to demonstrate strong competence in performance management, project management, and time management.â¯Requires work with frequent interruptions.
Essential Sensory Requirements: Ability to respond to staff, customer, and client needs in a timely manner by interpreting verbal and nonverbal expressions.
Other: Understands the mission and vision of Independent Case Management. Operates within the concept of client focused care. Must be an effective team leader. Must adhere to dress code, good grooming, personal hygiene habits, and attendance policies. Maintains knowledge and conforms to ICM policies and procedures.
Initiative, Professionalism
Develops specific work plans and due dates for both self and staff with department manager.
Follows through on planned assignments within assigned timeframes.
Effectively prioritizes assignments.
Motivates others, encouraging them to increase both productivity and work quality.
Adjusts to change, work pressures or different situations without undue stress.
Demonstrates skill in developing improvements in current processes.
Effective in cost control and resource utilization.
Willingness to take on other job duties as assigned.
Maintains positive relationships with internal and external customers. Is effective in interacting with others, motivation, and problem-solving.
Proactive in meeting the needs of customers, clients, and staff. Responds promptly to needs or requests.
Keeps department manager informed of issues and recommends solutions.
Participates in education/development of staff and peers.
Adheres to dress code, personal hygiene, conduct, and attendance policies.
Accepts both positive feedback and feedback for improvement.
Demonstrates a supportive/positive attitude towards the company and fellow employees/staff and is a positive team leader.
Expresses self in an organized, comprehensive, articulate and concise manner.
ICM offers a full array of benefits including medical, dental, vision, short-term disability, life insurance, paid time off, flexible work arrangements, tuition reimbursement, mileage reimbursement, and professional training.
Required
Valid AR Driver's License
Valid Auto Insurance
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$50k-80k yearly est. 3d ago
Office Manager / Assoc Designer
The Tailored Closet and Premiergarage Northwest Arkansas
Team manager job in Springdale, AR
Benefits:
Holiday Pay
Bonus based on performance
Competitive salary
Employee discounts
Training & development
We Offer:
Schedule : The main hours will be spent in the office and you will also be traveling to customers' homes. Flexibility is essential.
Competitive Compensation: Wages are competitive with bonuses based on performance.
Paid Training and Development: We will provide continuous design training so you are well-prepared to help our customers.
Additional Perks: Employee referral incentives.
Open Door Policy: Speak to the owner at any time. You will be working closely with the Owner to keep our client's best interest in mind.
Job Overview
We are looking for a well-organized candidate who has a background in administrative work and running an office smoothly with on-time scheduling. The right candidate could also develop into design work. If you ever asked yourself, “How do I organize my house neatly?” you should be one of our designers. We will train you to be an expert at maximizing living spaces and beautifully organizing homes. Our team is always ready to design custom storage with the customer's personal style (and being respectful of the budget) in mind.
We are willing to train the right candidate with a great attitude.
Responsibilities
Creating Customer relationships through answering the phone and scheduling appointments for sales and installation.
Following up with all customer/vendor requests and concerns
Communicating with different vendors and receiving shipments, as necessary.
Data Entry (Invoices and Sales Contracts)
Maintain Cleanliness and organization of an office environment
Assist with social media management
Developing into: Consulting with clients and creating 3-dimensional designs
Present designs and get approval from the client
Network within the local business community
Work within the team to continually improve processes and results
Qualifications
Previous administrative experience required
Valid Driver's license
Proficient in Microsoft Word, Excel & Outlook
The ability to generate sales from a network of clients/relationships from previous work experience is a plus
Comfort with using a measuring tape is required
Strong organizational and oral/written professional communication skills
Friendly, competitive, and driven nature
Physical ability to perform responsibilities of the position
Trustworthiness and Care of the Client relationship is most important
Company Overview
We Love What We Do and We Love Working and Creating for our Clients.
We are a nationally recognized brand in the home storage industry and our clients have come to expect the best solutions for their home organization and garage storage needs.
The Tailored Closet's personalized consultation process guarantees a customized and fully optimized home organization solution and a beautifully organized life for every client.
Today, we are the largest whole-home organization brand in the industry. We've repeatedly made the Entrepreneur Franchise Top 500, Top Home-Based, and Top Global Franchise lists, as well as Best of Houzz.
Company Purpose
Our overall purpose is to transform spaces… and lives.
Providing innovative solutions that help create a more peaceful and productive home.
That's why we're in business. No matter your stage, style or budget, we love providing the life-changing results of an organized home.
Compensation: $34,000.00 - $42,000.00 per year
We're the local experts in your neighborhood, specializing in everything from custom closets and home office storage to garage cabinets and durable garage floor coatings. We truly care about our customers and the community we serve. We enjoy getting to know our customers and discovering their unique styles through our personalized consultation process to deliver efficient home storage solutions that are uniquely tailored to our customers' needs.
Giving back is in our DNA. At The Tailored Closet/PremierGarage we are centered around making our communities vibrant and full of hope as proven by our local whole home organization experts. Heart & Home was created to show our commitment to giving back and is an extension of our core value of caring. We are about our customers, the communities we live in and, as importantly, our franchisees, staff, families and friends.
Through ongoing national partnerships and local, community efforts, we're focused on transforming people's lives and the communities that we live in. Philanthropic initiatives include food and clothing drives, caring for veterans and their families, 5K walks and runs to raise awareness, and much more. Because caring is in our DNA, it's also a core value that permeates every level of the company and drives policy.
The positions on this website, unless otherwise indicated, are posted by Tailored Living franchisees. Tailored Living franchises are independently owned and operated businesses and if you accept a position with a Tailored Living franchisee, you are employed by that franchisee, and not by franchisor HFC Tailored Living, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Tailored Living LLC and its parents and affiliates have no input or involvement in such matters. HFC Tailored Living LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Tailored Living franchisee posting the position.
$34k-42k yearly Auto-Apply 60d+ ago
Anesthesia Office Manager
Essential Anesthesia Management
Team manager job in Springdale, AR
Job Description
Essential Anesthesia Management strives to create authentic partnerships with various medical and business professionals to deliver the highest quality anesthesia care to both patients and hospitals alike. EAM is a patient, and provider first organization that provides high-quality, customized healthcare solutions. EAM boasts highly experienced anesthesia providers that service mainly hospitals, but also outpatient surgery center locations. Our company has experienced, and will continue to experience, rapid growth in the healthcare management industry. We are transitioning to internalizing clinical practice support functions to support this further growth.
General Description: Is responsible for the planning and coordinating of provider scheduling and administrative tasks on site at the hospital contract. Ensures that policies and procedures and ensures Anesthesia Department support.
Essential Duties and Responsibilities:
Provide support and orientation to new staff and residents/students for facilities
Work with anesthesia director to ensure compliance, educational training and anesthesia meeting emails are sent to appropriate providers.
Establish and maintain strong relations with Medical Directors, Administration, Managers, providers, nursing, and hospital personnel.
Request new credentialing apps and send billing paperwork to new providers then making sure everything is sent to appropriate places, CVO, Ventra for billing, etc
Ensure timely completion of fair and adequate provider schedules. Import schedules into MyStaffSchedule (MSS) for facilities and release to providers. Maintain the monthly provider schedules to assure all shifts are covered and schedules are up to-date on MSS at all times.
Resolve call in a timely manner. Provide input into issues of staffing and productivity. Provide education to providers regarding scheduling policies.
Provide administrative care and support of the department to include the Medical Directors, providers and support staff. Assist leadership team with back up support on operational issues. Communicate day-to-day operational issues with Directors, Administration and Managers.
Finalize all schedules and submit accurate data by specified due dates and time lines to Operator/on call schedule, OB director and OR directors of all Ardent/Hillcrest facilities.
Implement and maintain employee records
Maintain communication with Credentialing, Enrollment and Payroll to insure providers are completed
Ensure new hires are oriented, trained and new hire checklist is completed.
Coordinate training/educational courses to include shadow/orientation shifts. Organize files, contracts and confidential paperwork. Maintain and send reminders to all providers regarding licensure expirations, credentials and compliance training.
Ensure 100% provider compliance training completed in timely manner
Perform other duties as assigned
Work with the anesthesia providers picking yearly vacation, scheduling on MSS along with holiday call and daily schedule for facilities, anesthesiologist and CRNA's.
Field phone calls for the anesthesia department and for billing
Core Competencies:
Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
Competent in required job skills and knowledge. Exhibits ability to learn and apply new skills. Keeps abreast of current developments. Requires minimal supervision. Displays understanding of how job relates to others. Uses resources effectively.
Follows policies and procedures. Completes administrative tasks correctly and on time. Supports organization's goals and values. Writes clearly and informatively. Edits work for spelling and grammar. Varies writing style to meet needs. Presents numerical data effectively.
Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner.
Physical Requirements and Skills:
This is a remote role, but must be located in NW Arkansas, with the ability to do local travel to hospital facilities
Advanced proficiency in MS Office (MS Excel, Word, PowerPoint, and Outlook)
Strong organizational skills
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong interpersonal skills
Ability to work independently and as part of a team
Excellent time management skills and ability to multi-task and prioritize work
Work Experience and Education:
2-5 years experience in administrative role
Bachelor's degree in business administration or a related field preferred
Essential Anesthesia Management is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Reasonable accommodations may be made to enable individuals with disabilities to perform the assigned and essential functions.
$25k-37k yearly est. 29d ago
Center Supervisor
Join Parachute
Team manager job in Siloam Springs, AR
Job DescriptionDescriptionWho We Are We're building a better way to donate plasma - one that's fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow with a high-energy team, this is a great opportunity.
What You'll Do
As the Center Supervisor, you'll be a key partner to the center leadership team and a visible leader on the donor floor, helping coordinate critical aspects of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and helping to create a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members.
Compensation: Starting at $21/hour + potential monthly bonus and benefits, with additional pay for candidates who hold a medical license/certification (EMT or Paramedic)
Travel: May include short-term travel for training or support at other centers
Key Responsibilities
Staff Supervision: Support leadership to manage the team of phlebotomists and physician substitutes to hit daily and weekly operational and compliance goals.
Operational Oversight: Manage the flow of donors and employees to match the needs of the business (including adherence to SOPs, equipment functionality, etc.).
Quality Assurance: Monitor compliance with both regulatory and company requirements for best practices, documenting any deviations from expected behavior.
Donor Experience: Have an eye on the end-to-end donor experience.
Training & Development: Help train new hires and provide ongoing education to staff on proper techniques, safety protocols, and customer service standards.
Inventory Management: Assist with the management of supplies to ensure there are no disruptions to operations.
Problem Resolution: Address donor or staff concerns promptly and escalate issues to the Center Leadership as needed.
Required Qualifications
High school diploma, GED equivalent, or higher education
1+ years of experience in supervisory roles
Ability to lift 50 lbs and stand or walk for extended periods
Ability to work flexible hours including evenings, weekends, and holidays
Who You Are
A Detail -Oriented Problem Solver - You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented.
An Empathetic Communicator - You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others.
A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves.
A Data-Driven Decision Maker - You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases.
Who You Are Not
Someone who isn't excited to get their hands dirty
- while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed.
Someone who doesn't thrive in an environment of continuous change -
we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster.
Someone who wants to clock in and clock out.
We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours.
Why Join Parachute?
Competitive pay + monthly bonus potential
Significant career growth opportunities in a fast-scaling environment
Medical, dental, and vision insurance
Paid time off and company holidays
$21 hourly 11d ago
Supervisor - Call Center
Maximus 4.3
Team manager job in Fort Smith, AR
Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Supervisory or team lead experience in a remote contact center environment
- Excellent communication, coaching, and problem solving skills
- Technical proficiency with remote-work technologies
- Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools
- Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
56,000.00
Maximum Salary
$
76,500.00
$24k-32k yearly est. Easy Apply 5d ago
Maintenance Office Manager
Tahlequah Public Schools 3.2
Team manager job in Tahlequah, OK
JOB TITLE: MAINTENANCE OFFICE MANAGER
JOB DESCRIPTION NARRATIVE:
Manage the maintenance and operations department office. Work in conjunction with the Director so that facilities and grounds are safe, clean, and in a condition of operating excellence so complete educational use may be made at all times.
QUALIFICATIONS:
Knowledge: Computers (word processing, database, and spreadsheets), understand district's purchasing procedures and inventory control.
Skills: Telephone skills, typing, filing, office machines, letter composition/correspondence, communication skills.
Machines/Equipment: Computer, typewriter, telephone, printers, copiers, fax machine, shortwave radio equipment, heating and cooling management system.
ESSENTIAL JOB FUNCTIONS:
Primary:
Sustain the office of the Maintenance and Operations Director
Order supplies and equipment
Keep inventory of custodial supplies
Maintain current MSDS books
Maintain the heating and cooling management system
Check maintenance employee timecards/timesheets to submit to Board of Education
Secondary:
Follow the AHERA Management Plan, keep updated records and fulfill requirements of the plan annually
Maintain records and warranties on equipment installed at each facility
Prepare invoices for payment
Maintain employee training records
5 Update annual Facility Review and keep accurate records
Other duties as assigned by supervisor/director
SUPERVISOR: Director of Maintenance & Operations
Approved by Board of Education on _____, Revised 11-12-12
WORK SCHEDULE
WORK SCHEDULE
Days: 233 - 8hrs/day
+10 paid holidays
Hours:
a. Sit __5__ hrs
b. Stand __2__ hrs
c. Walk __1__ hrs
SALARY/BENEFITS
Wages: Class: 250
Fringes: per negotiated agreement
Vacation: 10 days/yr
PHYSICAL REQUIREMENTS:
NOTE: For the following requirements in terms of an 8 hour workday,
"Occasional" = 1-33%, "Frequent" = 34-66%, "Continuous" = 67-100%.
MOTION:
NOT AT ALL
OCCASIONAL
FREQUENT
CONTINUOUS
a. Bend/Stoop
X
b. Squat/Crawl
X
c. Climb/Height__
X
d. Reach above
X
e. Crouch/Kneel
X
f. Push/Pull
X
LIFT:
NOT AT ALL
OCCASIONAL
FREQUENT
CONTINUOUS
a. Up to 10 lbs.
X
b. 11-24 lbs.
X
c. 25-34 lbs.
X
d. 35-50 lbs.
X
e. 51-74 lbs.
X
f. 75-100 lbs.
X
g. Over 100 lbs.
X
REPETITIVE MOVEMENT:
FEET: Job requires employee use feet for repetitive movements i.e.operate controls
Left
No
Right
No
Both
No
HANDS: Job requires employee use hands for repetitive action
Simple Grasping
Yes
Firm Grasping
Yes
Full Hand
Yes
$32k-43k yearly est. 10d ago
Customer Care Manager - In Office
Everett and Associates
Team manager job in Bella Vista, AR
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
Customer Care Manager - In Office
Rauch Organization 2.9
Team manager job in Lowell, AR
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
How much does a team manager earn in Fayetteville, AR?
The average team manager in Fayetteville, AR earns between $26,000 and $106,000 annually. This compares to the national average team manager range of $44,000 to $152,000.