available
$55k-60k
Manage and Lead a team on an overnight Sort Operation consisting of several inbound/outbound trucks with an average 5,000 packages per day.
Manage and analyze labor cost of the facility to drive profits.
Hire and develop people through training and mentoring.
Establishes and maintains performance and productivity standards.
Maintains a high level of accuracy through all sort functions, scanning, staging and coordination of product both cross docked and staged for routes in the Orlando market.
Creates goals and action plans for each aspect of the sort - including productivity reviews, hours management, attendance, and staffing.
Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards.
Monitors the overnight operation by resolving any issues that arise in the workplace.
Provides daily feedback to management on the status of overall operations.
Benefits included:
401K Matching, Medical, Dental, Vision, 16 days PTO, Life Insurance, etc.
Secondary Job Duties:
Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff, including hiring and firing.
Impact on Other Positions, Products, & Services:
Ensures operations function smoothly at the individual location so that all customer and company service expectations are met.
Education/Experience Preferred but not required:
2+ year's previous managerial experience in managing a Sort Operation preferred but not required.
Skills Required:
Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail.
Computer Skills Preferred:
Microsoft Office
Typing efficiency
$55k-60k yearly 2d ago
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Customer Experience Lead-Cross Creek VS
Victoria's Secret 4.1
Team manager job in Fayetteville, NC
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $15.50
Maximum Salary: $19.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$15.5-19.5 hourly 14d ago
PT Customer Lead
Ahold Delhaize
Team manager job in Fayetteville, NC
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service.
DUTIES AND RESPONSIBILITIES
Responsibilities:
• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handles the payment transaction, per standard practice
• Avoid personal conversations with other associates when customers are present
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Follow procedures for refunds and error correction
• Make every attempt to maintain accurate cash control
• Follow procedures and performs overrides
• Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
• Maintain alertness and call for assistance when needed to service customers per service standards
• Check prices quickly and accurately
• Is courteous and helpful to other associates
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
• Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
• Report any register malfunction to the Customer Service Manager or MOD
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer-based training (CBT) and training aid courses
• Perform the task of cashier when scheduled or as needed per the surge plan guidelines
• Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
• Perform the task of Food Lion To-Go Runner when scheduled or as needed.
• Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
• Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
• Perform all other duties as assigned
QUALIFICATIONS
• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to perform the technical requirements of cashier and service center
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations"
PHYSICAL REQUIREMENTS
• Ability to use computers, smart devices, and other communication systems required to perform job functions
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
• Pull or push up to 75 lbs. on occasion
• Stand 100% of the time, frequently walking short distances
• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
• Have sufficient visual ability to check ID cards, checks, invoices and other written documents"
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
$94k-145k yearly est. 14d ago
Retail Team Manager
Wahid Inc.
Team manager job in Laurinburg, NC
Join us as a Retail TeamManager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail TeamManagers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid drivers license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$55k-110k yearly est. Auto-Apply 60d+ ago
Customer Experience Manager
Michaels 4.2
Team manager job in Fayetteville, NC
Store - ATL-FAYETTEVILLE, GADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$38k-74k yearly est. Auto-Apply 8d ago
Dental Office Manager- $5,000 Bonus!
DOCS Health
Team manager job in Fayetteville, NC
Job DescriptionDescription:
Join a team with the unique opportunity to provide exceptional comprehensive care in a dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization.
$5,000.00 Sign-On / Retention Bonus Available.
Responsibilities:
Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention.
Align the clinic with company culture, values, standards, and operational practices.
Develop team members through active leadership, comprehensive training, counseling, and coaching.
Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements.
Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions.
Investigate and resolve staff and patient concerns with timely and effective conflict resolution.
Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes.
Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans.
Ensure compliance with all policies and regulations set forth by relevant agencies.
Maintain a professional appearance and demeanor in accordance with company policies.
Uphold good housekeeping standards throughout the practice.
Requirements:
Requirements:
Minimum of 2 years of experience in dental office management.
Excellent interpersonal, verbal, and written communication skills.
Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality.
Strong organizational and time management skills.
Proficient in Windows Operating System and Microsoft Suite; dental software experience is required.
Must have or be willing to obtain a Real ID prior to gaining access.
Successful completion of background check (including criminal record check) and urinalysis.
Benefits For Full Time Staff:
Competitive Compensation
Generous Paid Time Off
Paid Holidays
Medical, Vision, and Dental benefits.
Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability.
401k with matching program after one year of service.
$42k-62k yearly est. 20d ago
Senior Team Manager - Anti-Money Laundering (Client Refresh)
Bank of America 4.7
Team manager job in Pinehurst, NC
Belfast, United Kingdom **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************************************
**:**
**Job Title: Senior TeamManager - Anti-Money Laundering (Client Refresh)**
**Corporate Title: Up to Director**
**Location: Belfast**
**Company Overview:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
**Join Us in Belfast - A City of Opportunity and Innovation**
We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland.
Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking.
**About Bank of America in Belfast**
Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system.
**Job Description:**
The EMEA Anti-Money Laundering (AML) Refresh Operations organization is part of Global AML and Onboarding Operations, is hiring a Senior TeamManager to support our EMEA Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations. The Senior TeamManager will support the end-to-end client AML/KYC refresh of our clients supporting both, Global Markets and Global Corporate & Investment Banking businesses to complete KYC/CDD checks as well as maintaining accurate client records in alignment to our Global Financial Crimes standard and global Laws, Rules, and Regulations.
We are looking for a leader with a growth mindset, able to work in a high paced environment, ability to maximize productivity and with the right focus on quality and compliance. A problem solver with strategic mindset to join a high performing global team to contribute to our organizational goals and our continuous improvement roadmap.
**Responsibilities:**
+ Leading a team of Refresh analysts responsible for completing AML Client Refresh following Anti Money Laundering Know Your Customer/Client Due Diligence procedures
+ Ensure AML KYC/CDD is completed in accordance with internal policies, procedures and regulatory guidelines aligned to jurisdictions and/or client structures.
+ Manage a complex portfolio of KYC/CDD reviews
+ Manage a team conducting KYC/CDD checks on clients that are a part of standard Refresh cycles or outside of the standard client Refresh cycles due to a change in client or jurisdictional requirements
+ You and the team will liaise with sales / client outreach teams to obtain and validate correct documentation to fulfil refresh requirements
+ You and the team will perform client refresh/remediation through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all requirements are met
+ You will help manage the work allocation across the wider group
+ You will help (and lead) projects and initiatives that impact the wider group
+ You will participate in internal/external Audits and Quality checks
+ You will ensure that the team works efficiently towards meeting all targets and that management protocols for the team are held (e.g. regular team meetings, 1:1s, performance reviews etc)
+ You will coach individuals and develop talent within the team
+ You will champion diversity and promote a culture of mutual respect
+ Provide timely escalations to ensure timelines and quality targets are met
**What we are looking for:**
+ Proven previous experience in operations and production teams.
+ Anti Money Laundering, Know Your Customer/Client Due Diligence experience preferred or related fields (Compliance, Risk Management, Financial Crimes)
+ You will have experience performing in a process-oriented production environment that changes periodically
+ You will have the ability to organise work, prioritise tasks and handle multiple assignments simultaneously
+ You will have experience leading an operational team and in developing and coaching individuals
+ Ability to contribute to our Operational Excellence culture and framework.
+ Excellent verbal and written communications skills
+ Thrives and develops a collaborative team environment
**Benefits of working at Bank of America**
**UK**
+ Private healthcare for you and your family
+ Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
+ 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
+ The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
+ Use of a flex fund to use towards benefits
+ Access to an emotional wellbeing helpline, and virtual GP services
+ Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood
+ Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm
+ Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
+ Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area
**Bank of America**
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience
We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form *******************************
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$76k-112k yearly est. 18d ago
PT Cybersecurity Competition Team Manager
Johnston Community College 3.9
Team manager job in Smithfield, NC
The Cybersecurity Competition TeamManager supports Johnston Community College's NSF ATE grant, Integrating Soft Skills with Technical Skills to Produce Next-Generation Cybersecurity Technicians. This position is responsible for designing, developing, coordinating, and managing the Cybersecurity Competition Team, including integrating competition activities into targeted cybersecurity courses and preparing students for participation in on-site and off-site cyber competitions. The Manager will work closely with the Principal Investigator, Co-PIs, faculty, Career Coaches, and industry partners to enhance student technical and soft skill development through gamification, team-based problem solving, and competition-based learning. This position is temporary, entirely grant-funded through September 30, 2028 for approximately 20 hours a week for 18 weeks in year one and 20 hours a week for 36 weeks in years two and three.
Knowledge & Responsibilities
Essential Duties and Responsibilities include the following: other duties as assigned
Design, Develop, and Manage Cyber Competitions:
Create, coordinate, and oversee all on-site cybersecurity competitions activities integrated into Cybersecurity program courses, ensuring alignment with grant goals and curriculum needs.
Coordinate Off-Site Competition Participation:
Arrange for JCC's top cybersecurity students to participate in external cyber competitions, including CCN-hosted events, regional contests, and statewide challenges.
Research and Select Appropriate Competitions:
Identify prospective competitions, evaluate rules and technical requirements, determine relevance to student skill development, and plan participation logistics.
Develop and Maintain a Cyber Competition Team Playbook:
Document standards, processes, procedures, team roles, scoring strategies, preparation methods, safety guidelines, and competition expectations for students and faculty.
Create and Manage Practice and Training Schedule:
Establish regular practice sessions that include technical skill drills, challenge walkthroughs, communication exercises, and teamwork development activities.
Conduct Mock Competitions:
Run simulated Capture the Flag events and practice scenarios to prepare students for real competition environments while assessing growth in problem solving, collaboration, and communication.
Support Soft Skill Integration and Development:
Reinforce targeted soft skills such as communication, teamwork, adaptability, time management, and ethical judgment through competition-based activities and structured coaching. We are focusing on five essential skills: Communication, Critical Thinking, Problem-Solving, Continuous Learning, and Attention to Detail.
Integrate Competition Activities into Coursework:
Collaborate with faculty to embed competition tasks, challenges, and gamified exercises into designated courses (CCT110, SEC151, SEC160, CSC211) in support of curriculum enhancements.
Collaborate with Faculty on Instructional Materials:
Assist faculty and Co-PIs in executing soft skill mini-modules and course-based competition assignments defined in the NSF ATE project.
Coordinate Equipment, Software, and Lab Readiness:
Ensure proper setup of laptops, virtual environments, practice ranges, and software tools needed for competition training and execution.
Monitor Student Engagement and Progress:
Track student participation, performance in competitions, readiness benchmarks, and soft skill development for NSF reporting and continuous improvement.
Serve as a Member of the Grant ManagementTeam:
Attend meetings, provide updates, contribute to planning, and support documentation and reporting efforts as assigned in the grant structure.
Collaborate with the Career Coach and Industry Partners:
Coordinate efforts with the Career Coach to support student visibility, employer networking, and industry engagement related to competition activities.
Support Recruitment and Outreach Efforts:
Assist with promoting the Cybersecurity Competition Team, presenting at informational sessions, and supporting veteran, high school, and CCP recruitment activities as needed.
Support Dissemination and Public Visibility:
Provide content, photos, summaries, and updates for the cyber competition webpage, social media, ATE Central reporting, and grant publications.
Other Duties as Assigned:
Support additional NSF ATE grant activities as needed, including events, workshops, competitions, site visits, and student engagement initiatives.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Minimum & Preferred Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individual must be able to work independently with minimum supervision and possess creative problem-solving skills and strong written and verbal communication skills. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Minimum: Associate's degree from an accredited institution, preferably in the IT, cybersecurity, or related field.
Experience Minimum: One-year relative work experience in a similar job to include coordination of internships, apprenticeships, career counseling, or employability instruction.
Experience Preferred: One-year relative work experience in IT, networking, Cybersecurity, or a closely-related field.
Additional Information
Language Skills
* Ability to read, analyze, interpret general business periodicals, professional journals, technical procedures or governmental regulations.
* Ability to write reports, business correspondence and procedure manuals.
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
* Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
* Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form
Computer Skills
* To perform this job successfully, an individual should be proficient in Microsoft Word, Excel and Power Point and College Systems.
Certificates, Licenses, Registrations
* None
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
$40k-49k yearly est. 42d ago
Call Center Supervisor (Joining Bonus)
Eclerx Services
Team manager job in Fayetteville, NC
We are seeking a motivated and experienced Call Center Supervisor to lead and support our team of call center agents. The ideal candidate will be a strong communicator with excellent leadership skills and a passion for delivering high-quality customer service. This role is responsible for overseeing daily operations, coaching agents, and ensuring performance targets are consistently met.
Key Responsibilities
* Supervise, mentor, and support a team of call center agents to ensure high performance and customer satisfaction.
* Monitor call quality, productivity, and adherence to company policies and procedures.
* Provide real-time coaching and corrective guidance to improve individual and team performance.
* Conduct regular one-on-one meetings, team huddles, and performance evaluations.
* Assist with scheduling, timekeeping, and attendance management.
* Analyze performance metrics and prepare reports for management review.
* Resolve escalated customer issues professionally and promptly.
* Collaborate with training and quality assurance teams to address performance gaps.
* Maintain a positive, motivating work environment that encourages teamwork and accountability.
Qualifications
* High school diploma or equivalent required; Associate or Bachelor's degree preferred.
* 2+ years of experience in a call center environment, with at least 1 year in a supervisory or lead role.
* Strong leadership, communication, and interpersonal skills.
* Ability to manage multiple tasks in a fast-paced environment.
* Proficiency with call center systems, CRM software, and Microsoft Office applications.
* Strong analytical and problem-solving abilities.
* Demonstrated ability to coach, motivate, and develop employees.
Preferred Skills
* Experience with workforce management tools.
* Knowledge of performance management processes and coaching techniques.
Work Location - This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in office premises located at eClerx, 235 North McPherson Church Road, Fayetteville, NC 28303.
Compensation/Pay:
Pay rate will be $15.50/hr.
Joining Bonus- $200 (Payable in the first check after 60th day of employment)- Employee should be active on the date of paycheck.
Click 'Apply Now' to get started or visit the Careers page on our website to learn more: *************************
$15.5 hourly Auto-Apply 46d ago
Call Center Supervisor (Joining Bonus)
Eclerx
Team manager job in Fayetteville, NC
We are seeking a motivated and experienced Call Center Supervisor to lead and support our team of call center agents. The ideal candidate will be a strong communicator with excellent leadership skills and a passion for delivering high-quality customer service. This role is responsible for overseeing daily operations, coaching agents, and ensuring performance targets are consistently met.
Key Responsibilities
Supervise, mentor, and support a team of call center agents to ensure high performance and customer satisfaction.
Monitor call quality, productivity, and adherence to company policies and procedures.
Provide real-time coaching and corrective guidance to improve individual and team performance.
Conduct regular one-on-one meetings, team huddles, and performance evaluations.
Assist with scheduling, timekeeping, and attendance management.
Analyze performance metrics and prepare reports for management review.
Resolve escalated customer issues professionally and promptly.
Collaborate with training and quality assurance teams to address performance gaps.
Maintain a positive, motivating work environment that encourages teamwork and accountability.
Qualifications
High school diploma or equivalent required; Associate or Bachelor's degree preferred.
2+ years of experience in a call center environment, with at least 1 year in a supervisory or lead role.
Strong leadership, communication, and interpersonal skills.
Ability to manage multiple tasks in a fast-paced environment.
Proficiency with call center systems, CRM software, and Microsoft Office applications.
Strong analytical and problem-solving abilities.
Demonstrated ability to coach, motivate, and develop employees.
Preferred Skills
Experience with workforce management tools.
Knowledge of performance management processes and coaching techniques.
Work Location - This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in office premises located at eClerx, 235 North McPherson Church Road, Fayetteville, NC 28303.
Compensation/Pay:
Pay rate will be $15.00/hr.
Joining Bonus- $200 (Payable in the first check after 60th day of employment)- Employee should be active on the date of paycheck.
Click ‘Apply Now' to get started or visit the Careers page on our website to learn more: *************************
$15 hourly Auto-Apply 46d ago
Office Manager
North Carolina Eye Care
Team manager job in Fayetteville, NC
An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
Conduct performance reviews and compensation evaluations for the office team.
Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.
QUALIFICATIONS
Industry related experience will be beneficial.
Mangement experience required
Favorable result on background check as required by state.
Must be able to provide proof of identity and right to work in the United States.
EDUCATION AND/OR EXPERIENCE
HSD or GED
ABO, NCLE, LDO could be preferred
LICENSES AND CREDENTIALS
None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
LOCATION
Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
$30k-47k yearly est. Auto-Apply 18d ago
Senior Team Lead
Regal Theatres
Team manager job in Apex, NC
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Regular and consistent attendance.
Upholding and administering all company policies.
The training, developing and coaching of non-management employees.
Performing all staff positions as required.
Ensuring guest satisfaction.
Counting and reconciling all receipts taken in during a business day.
Controlling costs, including all direct operating expenses.
Operating all projection and audio-visual equipment within the theatre, both hardware and software.
Ensure operational delivery of marketing campaigns and promotions of feature film engagements.
Ensure highest standard of maintenance and operational standards are maintained at all times.
Ensure required alcohol certification and training are current for all staff employed in alcohol service roles.
Knowledge and compliance of dress code.
Have completed or in the process of completing the team lead training.
Have reviewed and understand the ROM.
Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents and reporting those details to management.
Required to read and understand training materials that will cover subjects such as harassment prevention.
Additional Duties and Responsibilities as assigned by the GM or other senior manager.
Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
Operating all projection and audio-visual equipment within the theatre, both hardware and software, including all applicable film handling (threading, building-up, tearing down, etc.) and maintenance as required. Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
Ensuring guest satisfaction.
Supervising theatre maintenance (building and grounds, where applicable), including performing minor repairs and obtaining qualified personnel for large maintenance concerns.
Additional Duties and Responsibilities as assigned by the GM or other senior manager.
Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by Regal.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High School Diploma or equivalent (if not currently a high school student). At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.
If the theatre sells alcohol and employee's assigned duties will include the selling/serving of alcohol, employee must be of legal age to sell and serve alcohol according to state or local laws. It is employee's responsibility to complete any legally required state or local training and obtain the required certificate. In addition, employee must complete the Regal Responsible Beverage Server training on Regal Online University.
Language Ability:
Possess good public speaking skills. Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc. Listen effectively, respond clearly and directly, and ability to explain information to others.
Math Ability:
Perform calculations with speed and accuracy and identify and correct errors.
Reasoning Ability:
Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision. Perform under pressure and/or opposition.
Computer and Office Skills:
Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets. Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail. Use tools and equipment with dexterity and perform mechanical tasks as necessary.
Personal Skills:
Interface excellently with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others. Establish goals, budget time, and set priorities to achieve desired objectives.
Supervisory Responsibilities:
Directly supervises an unspecified number of employees. Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 75 lbs. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
$90k-132k yearly est. 60d+ ago
IRA Team Lead - Counters & SLA - 1st Shift
Caterpillar 4.3
Team manager job in Sanford, NC
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Are you ready to build what matters? Build More Than Machines. Build a Career.
Caterpillar is looking for candidates that want to build a career. This is a rare opportunity to join the Caterpillar Sanford team as a direct hire. Position includes a wage of $25.10/hour, quarterly goal sharing program and a comprehensive benefit program that We don't lead our industry - our people do.
Shift Schedule:
Shift: 1st Shift
Hours: M-Th 6:00 AM - 3:00 PM, Fri 6:00 AM.- 10:00 AM
Watch our video to see our team build top-of-the-line compact track loaders.
As an IRA Counter/SLA Team Lead at Caterpillar you will:
Coordinate daily inventory counts include IRA, IDA, RSSM, ILC, and Reactive Counts
Training and mentoring of IRA Counters and SLA personnel in their daily job tasks
Review count results and ensure compliance with IRA standards and regulations
Assign recounts and initiate root cause analysis
Drive process improvement throughout the facility to reduce inventory errors
Coordinate required data for internal audits
Ensure Standard Work is correct and up to date
Develop and sustain clear and constructive working relationships with persons within Sanford Operations, Logistics, Quality, ECC, and Supply Chain groups to support count accuracy
Lead a diverse team in multiple facility locations, in the Sanford area, and be able to work at each of these locations as needed to train and support your team, perform research and root cause analysis to meet targeted monthly team goals and report outs to facility and corporate leadership.
Working, at least, one scheduled Saturday each month is required as a part of the job role
Physical Requirements (with or without reasonable accommodation):
Ability to sit or stand for prolonged periods
Ability to perform repetitive operations
Ability to walk 3+ miles a day
Basic Qualifications
Previous Manufacturing experience/environment
Intermediate proficiency in Microsoft Office applications (Word, Excel, and Power Point) are required
Top Candidates will also have:
Strong knowledge of Glovia (G2) and Data Marts
Familiarity with other Caterpillar systems and processes
Familiarity with IRA/IDA Processes
Knowledge of Caterpillar systems and processes
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Additional Information: Resumes are highly encouraged for all applicants. Failure to attach a resume may lead to application to not be considered. This is a 1st shift hourly position with an entry wage of $25.10/hour. Position is located in Sanford, NC. No relocation benefits are available.
Employee benefit details
Our goal at Caterpillar is for you to have a rewarding career. Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a quarterly bonus.
Additional benefits include paid holidays and paid time off (prorated based upon hire date).
Final details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.
Summary Pay Range:
$25.10 - $31.35
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Posting Dates:
January 16, 2026 - January 22, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
$25.1-31.4 hourly Auto-Apply 5d ago
Intensive In Home Team Lead
Easterseals Port 4.4
Team manager job in Clinton, NC
**Voted Raleigh's Best Nonprofit Organization and Raleigh's Best Mental Health Services two years in a row!**
At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a passionate Intensive In-Home (IIH) Mental Health Therapist/Team Lead to provide clinical leadership and support to a dedicated team delivering community-based mental health services to youth and families in Clinton, NC.
This isn't just a job - you will be influencing change and shaping futures as a leader in our shared mission of helping people reach their full potential.
Your Role in Our Mission
As an Intensive In-Home Team Lead, your days will be filled with meaningful, family-centered work. From guiding your team in delivering compassionate, in-home support to youth and families, to providing clinical leadership and stepping in for direct care when needed to stay connected to the work, every day will be an opportunity to strengthen families, improve outcomes, and support your team's success.
Why Join Us?
As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.
We also offer a full benefits package for benefits-eligible positions.
Compensation & Benefits
Competitive salary: $55,000 to $65,000 for this full-time exempt position
Generous paid time off and paid holidays
Full benefits package including Medical, Dental, and Vision benefits
Life and Disability Insurance(company paid)
403(b) Retirement Plan
Employee Assistance Program and legal services support
Public Service Loan Forgiveness (PSLF) qualifying employer
Supervision for licensure
What We're Looking For
Education: A Master's degree and mental health licensure are required.
Must be a fully or provisionally licensed professional in North Carolina, such as LCMHC(A), LPA, LMFT(A), or LCSW(A)
One year of experience working with youth or families receiving intensive community-based services.
Skills: leadership and teammanagement, clinical expertise, organizational abilities, problem-solving, and decision-making. Excellent interpersonal skills and attention to detail. Dependability is a must!
Proficiency with EHR systems or technically savvy.
Ready to Apply?
Join a team where work isn't just something you do - it's a purpose. Bring your expertise to a mission that matters. Apply now at *************** PORT.com or send your resume to recruiter@easterseals PORT.com.
About Easterseals PORT Health
Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.
Easterseals PORT Health is an Inclusive Culture, Diverse Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.
Applicants of all abilities are encouraged to apply!
$55k-65k yearly 20d ago
IIH Team Lead
Phoenix Group Home, LLC 4.8
Team manager job in Holly Springs, NC
Job Description
TITLE: In-Home Therapy Team Lead
WORK AREA: Chatham County
MUST BE FULLY LICENSED
SUMMARY: Step into a role where you don't just lead; you inspire. Champion transformative strategies that truly cater to individual needs, lighting the path for personal growth. Merge clinical work with compassionate leadership, ensuring every voice is heard and valued.
KEY RESPONSIBILITIES:
Lead the assessment and reassessment of individual clinical needs.
Coordinate and oversee the Child and Family Team for person-centered planning.
Monitor and document progress and strategy effectiveness.
Engage with medical/non-medical professionals and incorporate their insights.
Offer direct home-based behavioral health services as indicated in the Person Centered Plan.
Ensure linkage to clinically suitable services and manage transitions to other services.
Support individuals in understanding their rights and ensure services are safe, therapeutic, and free from neglect.
Provide administrative oversight ensuring billable services and supervise team performance.
Represent the agency in various local meetings. Assure service quality, review documentation, and participate in peer reviews.
Assure service quality, review documentation, and participate in peer reviews.
QUALIFICATIONS
Education/License:
Candidate
must have
a Master's level licensure in one of the following licensed discipline categories:
NC Licensed Clinical Social Worker
NC Licensed Psychologist (Doctorate Level)
NC Licensed Professional Counselor
NC Licensed Marriage and Family Therapist
Mastered Degree NC Licensed Nurse - advanced practice only (NP, PNPs)
NC Licensed Clinical Addiction Specialist
Certified Clinical Supervisor
*Board Eligible acceptable; full licensure required within 30 months of hire.
Experience/Skills:
Minimum of one year's experience with target age/population. Preferred: At least one year of supervisory or case management experience.
Valid Driver's License, reliable vehicle, current insurance, and acceptable driving record.
Willingness to complete required training and maintain licensure-required CEUs.
Physical Effort:
Requires the ability to work under stressful conditions and to work irregular hours. Requires sitting for extended periods of time, viewing computer monitors, and keyboarding.
Communication Skills:
Candidates must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.
Essential Technical/Motor Skills:
Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.
Background:
The candidate must pass all federal and state background checks, drug test, TB, and their educational and work history will be confirmed incompliance with company policies.
BENEFITS:
Competitive salary and benefits package.
Professional development and training opportunities.
$68k-102k yearly est. 5d ago
Team Lead for Community Support Team (CST)
R&C Consulting Group Inc.
Team manager job in Rockingham, NC
Job DescriptionSalary:
Team Lead for Community Support Team (CST)
The Community Support Team Lead must be a Master level Licensed or Provisionally Licensed Qualified Professional (QP) with at least one year of experience with adult mental health consumers. Team Lead is responsible for monitoring, tracking and ensuring all clinical documentation is updated and completed in timely manner and providing clinical supervision to the team.
Entry Requirements:
One year experience with target population
Master's Degree in Human Service Field with 1 year post graduate experience and/or License
No substantiated findings of abuse or neglect listed on the North Carolina Health Care Personnel Registry or Central Registry
Position Requirements:
Provisional License status or licensed clinician
One year experience with target population
First Aid/CPR, Blood borne Pathogens
NCI/CPI part A
Duties/Responsibilities:
Drives the delivery of this service
Provides individual therapy for individuals served by the team
Behavioral interventions such as modeling, behavior modification, behavior rehearsal
Designates the appropriate team staff so that specialized clinical expertise is applied as clinically indicated for each individual
Provides and coordinates the assessment and reassessment of the individuals clinical needs
Provides clinical expertise and guidance to the CST members in the teams interventions with the individual
Provides the clinical supervision of all members of the team for the provision of this service. An individual supervision plan is required for all CST members except the Team Lead
Determines team caseload by the level of acuity and the needs of the individual served
Facilitates weekly team meetings of the CST
Monitors and evaluates the services, interventions, and activities provided by the team
Completes functional needs assessment(s) to determine the scope and anticipated outcomes to the services
$44k-89k yearly est. 10d ago
Leadership Team
Hwy 55 Burgers/Tiny Frog, Inc. (Nc
Team manager job in Lillington, NC
Job Description
Are you looking for a leadership position at a company with a purpose? Do you want to help grow a team on a mission to spread love and kindness through our little corner of the world? Hwy 55 is looking for exceptional individuals to help maintain the daily operations of a fast-paced restaurant.
Our Front of House Leadership Team is responsible for ensuring that even with a packed house, we are still creating memorable experiences for our guests, providing extraordinary customer service, and building and investing in a great team of servers and drive-thru operators.
Our Back of House Leadership Team is responsible for producing excellent food, identifying and motivating a team of cooks, and controlling inventory and costs.
The Hwy 55 Leadership Team is an entry-level opportunity for folks with backgrounds in serving, hospitality, short order cooking, or fast food production who are looking to progress into management. We are looking for goal-oriented, ambitious individuals who understand that the only limitations in life are the ones we place upon ourselves. Our Leadership Team is built on the principles of Servant Leadership; our leaders are expected to teach and model an excellent work ethic, hustle, and stamina.
Necessary Skills:
Mature, dependable, and able to work within and cultivate a supportive and empowering team environment.
A great communicator can lead diverse teams and approach difficult situations with respect and fairness.
Skilled and independent thinker, goal-oriented, and capable of seeing both the Big Picture and the day-to-day details.
Self-directed and organized with a high-achieving, hustle-hard personality.
Energized by a fast-paced environment.
In possession of a strong character, able to live and promote our core values of love and respect for our neighbors.
Excited and passionate about building relationships with our guests.
Able to identify, coach, and encourage new potential leaders.
Willing to master all knowledge and skills of every position in the restaurant if applicable.
Specific Requirements:
High School Diploma or equivalent.
Proven analytical and problem-solving skills.
Stamina and drive to excel.
Flexible Schedule.
Join the Hwy55 Family and receive:
Paid comprehensive training with opportunities to retrain in various roles.
Free or discounted meals during your shift depending on length of shift.
A positive and empowering atmosphere.
A clear pathway to leadership positions.
Opportunities to build your resume and gain valuable skills you can take with you into any career path.
Flexible scheduling.
Your role at Hwy55:
Value the stories of all guests who walk through our doors and commit to making their days brighter.
Cook and prepare delicious, high-quality food, the way you would serve your family or your best friend.
Thrive in a fast-paced, high-energy atmosphere.
Implement proper quality assurance and food-safety procedures.
Hustle with a smile and a great attitude.
Our Ideal Teammate:
Excels in a fast-paced environment and handles stressful situations well.
Loves helping others and being part of a team.
Willing and able to work in a physically demanding role (able to lift up to 40 lbs. and stay on feet for several hours)
The career opportunities at Hwy 55 go beyond management. Unlike our competitors, we don't believe in searching for outside investors to own our franchises. Over 60 of our current franchisees began their careers at Hwy as cooks or servers. The opportunity to own your own business is available to ALL Hwy 55 employees.
Check out this video to learn more about our in-house financing for franchisees:
$46k-93k yearly est. 7d ago
Intensive In-Home Team Lead
W&B Healthcare 3.8
Team manager job in Red Springs, NC
Job DescriptionSalary:
The IIH Team Lead works in conjunction with management to ensure organizational effectiveness through the managementteams, the implementation of procedures, organization strategies and policies and procedures.
Enjoy the best of both worlds! This hybrid role lets you stay connected in the communitywhere your impact matters mostwhile also joining us in the office occasionally for documentation, team collaboration, and staff support.
Duties and Responsibilities:
Providing individual and family therapy for each youth served by the team
Designating the appropriate team staff such that specialized clinical expertise is applied as
Providing and coordinating the assessment and reassessment of the recipients clinical needs
Providing clinical expertise and guidance to the IIH team members in the teams interventions
Providing the clinical supervision of all members of the team for the provision of this service.
Convening the Child and Family Team for person-centered planning
Completing the initial development and ongoing revision of the Person-Centered Plan and clinically indicated for each child with the recipient
Obtaining input from the supported individuals, providers and significant others about the service delivery process and seeking information in an effort to obtain needed services and supports on behalf of the individual.
Provide administrative supervision for members of the Intensive-In-Home Teams. This includes managing paid time off requests, overseeing disciplinary action procedures, etc.
Responsible for maintenance and implementation of a schedule of contacts by staff for each individual being served. The schedule shall be updated weekly or sooner, if indicated.
Responsible for oversight of services received and making certain that the appropriate amount of service is being provided in accordance with the service definition.
Assist with arranging for person-centered planning teams.
Works with others involved with the supported individual to help assure proper care and treatment, prevent duplication of services, and coordinate the MH/SA services.
Monitoring the individuals situation to assure quality administrative management as well as the continued appropriateness of services.
Responsible for provision on a rotating basis of 24/7/365 First Responder Services for supported individuals and families assigned to the agency as required.
Other duties as assigned by the immediate supervisor (i.e. serving on agency committees, participating in team building activities, community projects/development, trainings, etc.).
Coordinates and oversees the initial and ongoing assessment activities ensuring its implementation
Consulting with identified medical (for example, primary care and psychiatric) and non-medical (for example, DSS, school, DJJDP) providers, engaging community and natural supports, and including their input in the person-centered planning process.
Ensuring linkage to the most clinically appropriate and effective services including arranging for psychological and psychiatric evaluations.
Providing and coordinating behavioral health services and other interventions for the youth or other family members with other licensed professionals and Child and Family Team members.
Monitoring and documenting the status of the recipients progress and the effectiveness of the strategies and interventions outlined in the Person-Centered Plan
The person in this position will complete a minimum of training specific to the required components of the Intensive-In-Home Service Definition including the definition, crisis response and person-centered thinking within the first 30 days of employment and other required trainings as indicated in the service definition. This individual will also be required to maintain up-to-date CPR/First Aid and NCI trainings as well as annual tuberculin screening.
This individual will have no substantiated findings of abuse or neglect listed on the NC Health Care Personnel Registry and must obtain a criminal record check.
Transporting supported individuals and their families within the scope of the services provided in this position is required, and therefore the person in this position is required to maintain a valid NC drivers license, obtain an annual drivers record check, and has continuous vehicle liability insurance on a well-maintained safe vehicle.
Qualifications
An individual who holds a license, provisional license, issued by the governing board regulating a human service profession who has the knowledge, skills, and abilities required by the population
and age to be served.LPC, LMHC, LCSW and/or LMFT, LCAS
A provisionally licensed professional actively seeking licensure may serve as the team leaderconditional upon being fully licensed within 30 months from the effective date of the policy regulating this service or provisionally licensed team leaders hired after the effective date of this policy; the 30-month timeline begins at date of hire.
The person in this position must be at least 18 years of age and evidence prior to employment or demonstrate evidence of the following within the employment probationary period:
Strong understanding and insight into the rights of all individuals
The ability and willingness to provide positive behavioral supports, promotion of legal rights, advocacy and the use of alternative technology to facilitate communication and mobility
Strong written and verbal communication skills.
Ability to assess, identify, coordinate and monitor needed services for supported individuals and their families
Strong organizational and time management skills
Ability to supervise and monitor staff
Knowledge of local and community human service agencies and functions
Ability to work with diverse populations
Ability to effectively and appropriately work with the assigned population to be served and their families while maintaining strong professional boundaries
$35k-59k yearly est. 3d ago
Create Safe, Supportive Spaces - Residential Team Leader / QP Role
Monarch 4.4
Team manager job in Robbins, NC
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:Starting Pay: from $47,840/year
A Qualified Professional (10A NCAC 27G .0104) must have one of the following combinations of education and experience:
Bachelor degree (non Human Services) with 4 years full time experience with the population served required
Associate or Bachelor degree (Human Services) with 2 years full time experience with the population served required
Master degree (Human Services) with 1 year full time experience with the population served required
This Opportunity:The primary responsibilities of the Residential Team Leader is to provide supervision and guidance to both staff and the individuals they support to enhance quality of life through services that enable individuals to achieve their personal dreams and goals. This position serves as the qualified professional for all assigned people and programs.What You'll Do:
• Provide initial and ongoing assessment, evaluate effectiveness of person-centered plan and progress made by person receiving services, participate in team meetings with other providers and natural supports as needed and facilitate development of person-centered plan.
• Identify methods whereby services can be provided using existing community resources whenever possible.
• Continuously use person-centered approaches and positive approach strategies when interacting with people we support. Integrate strategies into program plans.
• Ensure requests for services are made considering eligibility, continued stay and discharge criteria for the service definition. Services and supports that match the person-centered plan and the individual's needs shall be in place and be fiscally viable.
• Initiate and maintain clinical authorization and systems that ensure all aspects including, but not limited to: timeframes, audits, following through on clinically related issues preventing authorization approval or billing, how to resolve issues locally/regionally, conducting reviews of clinical documentation to ensure that it meets the requirements for the service being provided.
• Ensure staff are appropriately trained regarding plans and related programs and demonstrate an understanding of specific plan components (including but not limited to all privileging requirements as outlines by area programs).
• Complete clinical supervision plans and monitor performance by being present when day-to-day activities are taking place, on all shifts and by unannounced visits.
• Ensure that all required and/or requested reports/documentation are completed. Maintain the records of the individuals supported. Coordinate the completion of daily, monthly, quarterly, and annual documentation in the EHR and/or medical record.
• Use a range of communication skills and strategies to establish a mutual relationship with the individual, staff, co-workers, supervisors, other stakeholders and people who are important to the individuals receiving services.
• Take responsibility for hiring, discipline, firing, training, and performance appraisals where appropriate. Coordinate employee development and corrective actions forms to ensure consistency and legality with Administrative Services Manager or other appropriate personnel to ensure superior service for the individuals being supported. Ensure the Director of Program Operations is informed as applicable.
• Respond effectively and timely to all incidents following agency policies and procedures.
• Maintain a safe working environment for employees and people receiving services
• Demonstrate knowledge of emergency procedures including preventative and crisis services. Schedule and participate in on-call coverage.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas
• Complete all other relevant responsibilities as assigned by the supervisor.
• Driving and travel may be required.
Education We're Looking For:Minimum of a Bachelor Degree (dependent upon experience) (Required) Certifications We're Looking For:Drivers License (Valid) - USA, Qualified Professional (QP) - Monarch-DSMExperience We're Looking For:Experience overseeing daily operations of residential programs | 2 years | Required Experience working directly with individuals with intellectual and developmental disabilities in residential, community, or day program settings | 3 years | Required Experience working with the population served | 3-4 years (Dependent Upon Education - see ) | Required Management Experience | 3 years | RequiredSchedule:Monday-Friday (8am-5pm) with availability after hours, weekends, and holidays.Target Weekly Hours:40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************.
This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
$47.8k yearly Auto-Apply 22d ago
Team Lead
Rack Room Shoes 4.2
Team manager job in Smithfield, NC
31328
Full Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 262
Rack Room Shoes 262
Pay Range:
Carolina Premium Outlets
1025 Industrial Prk Dr Ste 940
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Smithfield, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
How much does a team manager earn in Fayetteville, NC?
The average team manager in Fayetteville, NC earns between $42,000 and $152,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Fayetteville, NC
$80,000
What are the biggest employers of Team Managers in Fayetteville, NC?
The biggest employers of Team Managers in Fayetteville, NC are: