Clinical Team Leader - Inpatient Behavioral Health
Team Manager Job In Hamilton, OH
Facility:Dayton Children's - Main CampusDepartment:Behavioral HealthSchedule:Full time Hours:36Job Details:The Clinical Team Leader (CTL) identifies the procedures, processes, and patient care to be accomplished during the work period, as well as the resources that will be required to carry out the work of the unit safely in collaboration with the unit and organizational leadership teams. Distributes the work in a manner that makes the best use of available resources, both personnel and material, and which takes into account the knowledge, skills, and abilities of those persons who will be integral to the patient care process. The CTL provides ongoing coordination of work and resources as necessary to meet changing requirements in the work environment. This includes working with clinical logistics and crisis services to optimally coordinate patient flow. The CTL is dedicated to safety, may serve as a de-escalation trainer, promotes utilization of Hospital Acquired Condition Prevention tools, and remains situationally aware of patient status and overall milieu acuity. On an ongoing basis, the CTL evaluates individual and collective outcomes of the patient care provided during their shift, compares patient care delivery to accepted standards, adjusts assignment of resources, and reports changing needs and outcomes to the staff. Because the CTL observes patient care delivery and outcomes as provided by coworkers, they may be asked to contribute observations to individual employee evaluations, suggest proficiency evaluations, or to advise and educate fellow staff. These functions should not, however, be constructed as supervisory in the sense of exercising control regarding employment decisions. Accountable for overall operation of an assigned unit during a specific time period but is not solely or personally responsible for the selection or discharge of employees of the health care facility.
#Talroo
Department Specific Job Details:
full time, 36 hours
night shift, 7p - 7a
3 (12) hr shifts
weekend and holiday rotation
eligible for shift differential
Education Requirements:
Bachelors (Required)
Certification/License Requirements:
[Lic] RN: Registered Nurse (RN) - Ohio Board of Nursing, CPR: Cardio-Pulmonary Resuscitation - American Heart Association
Import/Export Operations Customer Service
Team Manager Job In Erlanger, KY
Responsible for coordinating the export/import operational activities of the branch office maintaining competitiveness. Handle and coordinate customer demands working cooperatively with Sales and the Branch Manager.
Duties & Functions
• Generate air or ocean bills of lading and supporting export documentation to insure freight can be exported.
• Contact trucking companies to arrange for pickup of customers freight.
• Receive freight in warehouse and perform TSA safety checks.
• Label freight for export.
• Contact air and ocean carriers to book export shipments.
• Close consolidations.
• Review procedures and implement TSA safety regulations as developed by the Head Office.
• Arrange for import documentation pickup at the airlines.
• Review immediate Transport documents for US Customs.
• Contact outside Customs Brokers to coordinate that import freight is cleared in a timely manner.
• Correspond with NNR Japan and other overseas agents.
• Provide the customer with quotations when sales staff is not present.
• Provide the sales staff with market research.
• Generate proposals for the sales staff.
• Assist sales staff with correspondence, faxes, etc.
• Contact present customers who have not shipped regularly to determine shipping status.
• Contact import customers to relay arrival information.
• Assist with the collection of customer accounts.
• Conduct telephone sales to prospective customers.
• Update airline rates for sales department files.
• Contact customers following sales to ensure ongoing customer satisfaction, provide flight details, maintain and review letters of credit and resolve any complaints.
• Set up and maintain customer files.
• Perform other duties as requested by management.
QUALIFICATION STANDARDS
Education & Experience:
• Minimum requirement High School diploma or GED.
• Thorough knowledge in international freight forwarding operations both Air and Ocean.
• Proficient with Microsoft Office applications.
• Forklift safety certification.
• Ability to use basic math skills to calculate freight, storage, duty and other charges.
Physical requirements:
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, frequently and/or constantly to lift, carry, push, pull or otherwise move objects.
Infrastructure Managed Services Team Lead
Team Manager Job In Cincinnati, OH
Role: Infrastructure Managed Services (IMS) Team Lead - Backup, Networking, and Security
Encore Technologies is seeking a dynamic and experienced Team Lead to drive the success of our Infrastructure Managed Services (IMS) team. This role combines hands-on technical expertise with leadership responsibilities, balancing individual contributions with the coordination of team efforts. The ideal candidate is both a generalist-adept at supporting a wide range of technologies-and a specialist in delivering Backup as a Service (BaaS) through platforms like Veeam and Cohesity. This individual will play a pivotal role in building and evolving our managed services into a cutting-edge MSP/MSSP offering.
Key Responsibilities
Technical Leadership and Delivery
Act as the team's go-to expert on backup and storage technologies, including Veeam, Cohesity, ExaGrid, Pure, and Dell/EMC.
Provide Tier 3 support for escalations across backup/storage, network, and firewall systems.
Oversee managed network and firewall environments (Cisco, Fortinet, CheckPoint, Palo Alto), ensuring service quality and SLA adherence.
Team Coordination and Leadership
Serve as a “player-coach” by balancing hands-on work with light team leadership responsibilities.
Mentor and guide team members to develop their technical skills and improve operational efficiency.
Act as the primary escalation point for technical and operational challenges within the IMS team.
Service Innovation and Evolution
Collaborate with leadership to integrate managed security services into IMS operations.
Identify and implement process improvements to enhance team performance and customer satisfaction.
Lead the adoption of new technologies and methodologies to keep Encore at the forefront of managed services.
Customer Engagement and Support
Build strong relationships with key customers, ensuring their needs are met through proactive communication and exceptional service delivery.
Participate in customer-facing reviews, providing technical insights and recommendations to enhance their managed services experience.
Strategic Development
Support the long-term evolution of the IMS team into a full-fledged MSP/MSSP offering.
Contribute to team planning and strategic initiatives to align with Encore's growth goals.
Ideal Candidate Profile
Technical Expertise
Extensive hands-on experience with Veeam and Cohesity backup platforms.
Proficient in storage technologies, including ExaGrid, Pure, and Dell/EMC.
Solid knowledge of network and firewall systems, with experience supporting Cisco, Fortinet, CheckPoint, and Palo Alto devices.
Familiarity with managed security service models and integration into existing operations is a plus.
Leadership Skills
Proven ability to lead and mentor teams, balancing technical work with coordination responsibilities.
Strong organizational and communication skills to manage team operations and customer interactions effectively.
Innovative and Growth-Oriented
A builder mindset, eager to implement improvements, adopt new technologies, and drive the evolution of services.
Ability to think strategically about long-term team development and align efforts with Encore's vision for managed services.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Senior Customer Experience Manager
Team Manager Job In Cincinnati, OH
Join Lakeview Farms as we expand our capabilities and enhance our market presence. As our Senior Customer Experience Manager, you will have responsibility for providing exceptional service to our customers and ensuring their needs are met, orders are processed efficiently, any issues are resolved promptly, and our customers are invoiced accurately. This role involves leadership of an evolving customer service and invoicing team and leading transformation within the function.
Duties and Responsibilities
Client Relationship Management: Build and maintain positive, long-term relationships with customers, acting as their point of escalation on issues that cannot be resolved by CSR's.
Order Processing: Developing processes to accurately process orders, ensuring that they meet client specifications and are delivered on time.
Issue Resolution: Handle customer inquiries, complaints, and issues by coordinating with internal departments (e.g., sales, logistics, and supply chain planning) to ensure swift and effective resolutions.
Account Monitoring: Track and monitor account performance, analyzing trends to proactively address potential issues or areas for improvement.
Reporting & Communication: Provide regular updates and detailed reports on order status, delivery timelines, and any account-related developments to both customers and internal stakeholders.
Customer Feedback: Gather and relay customer feedback to internal teams, helping improve services, products, or processes.
Cross-functional Coordination: Work closely with the sales and supply planning teams to ensure customer orders align with production schedules and inventory availability.
Problem Solving: Anticipate potential issues or challenges with key accounts and develop contingency plans or solutions to avoid service disruptions.
Database Maintenance: Oversee maintaining up-to-date client records in the Navision customer cards, ensuring that all information is accurate and comprehensive.
Leading Transformation: Leading activities related to the department's implementation of SAP and maturation of EDI capabilities.
Qualifications & Experience
Education: Bachelor's degree in business, communications, or a related field or equivalent experience in the Customer Service field is required.
Experience: Previous experience in customer service, particularly in handling key accounts or high-volume clients, is highly desirable.
Skills:
Strong communication and interpersonal skills.
Problem-solving abilities and critical thinking.
Ability to manage multiple tasks in a fast-paced environment.
Detail-oriented with excellent organizational skills.
Proficient in CRM software, MS Office Suite (Excel, Word, PowerPoint), and order management systems.
Supervisory Responsibility
Responsibility for customer service and invoicing team.
Contract Surety Claims Manager/Senior Contract Surety Claims Manager
Team Manager Job In Cincinnati, OH
Great American's Bond Division has been underwriting surety and fidelity bonds for over 90 years. Great American is known for expert underwriting, solid financial strength, market leadership and creative solutions to all bonding needs. With a highly diverse product line, Great American is one of the top surety companies in the United States.
Our Claims division is looking for a Contract Surety Claims Manager/Senior Contract Surety Claims Manager to join the claims team in their headquarters in Cincinnati, OH. The successful candidate is expected to be work in the Cincinnati office full-time.
Essential Job Functions and Responsibilities:
Handles Contract Surety claims of high complexity/exposure as well as supervises direct reports' activities within the Bond Claims department. Shall both directly handle and supervise direct reports as to:
Investigates, evaluates and adjusts Contract Surety claims:
Reviews and evaluates coverage and/or liability.
Secures necessary information (i.e., reports, bonds, credit limits, policies, appraisals, releases, statements, contracts or other documents) to assist in the investigation of claims.
Retains and directs approved consultants and outside counsel. Responsible for maintaining cost controls and overseeing the work of outside counsel.
Determines available avenues of recovery and their cost-effectiveness; coordinates approved recovery effort.
Establishes and maintains proper loss, salvage and subrogation reserves.
Prepares periodic claims reports and financial evaluations.
Affects settlements/reserves within prescribed limits and submits recommendations to supervisor on cases exceeding personal authority.
Ensures that claims payments are issued in a timely and accurate manner.
Ensures compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
Manage and advise a team of Adjusters on involved cases and extend settlement authority to Adjusters as necessary after reviewing case files.
May establish reserves and make recommendations to Senior Management on cases exceeding personal authority.
Participates in management administration functions, such as SOX (Sarbanes Oxley) Compliance, SOX Testing, Budget Analysis, and Budget Preparation.
Prepares analytical reports, including Exposure Analysis, Re-Insurance and Pricing Treaty.
As directed, may assist Underwriting, Marketing, Risk Management, and Loss Prevention with projects, including evaluating potential new business.
Ensures that the team meets performance targets.
Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management. Ensures new members of the team receive proper training.
Performs other duties as assigned.
Job Requirements
Education: Bachelor's Degree or equivalent experience.
Field of Study: Business, Liberal Arts, Finance or a related discipline.
Experience: Generally, 5 to 10 years of related experience
Office Manager
Team Manager Job In Cincinnati, OH
Job Title: In-House Business Manager (Accounting, Bookkeeping, and Human Resources)
We are seeking a highly organized and detail-oriented Office Manager to oversee and manage our general financial and personnel functions for CADENAS-USA.
· Hybrid in-office/home-office benefit
· Modern Microsoft Accounting and CRM software
· Work with Accounting and Sales professionals
This role is a blend of accounting, bookkeeping, and human resources management, requiring a proactive individual with strong administrative skills and a knack for multitasking.
You will work closely with the management team to support the overall growth and efficiency of the business, and work with our sales team on invoices and accounts receivables.
We are a high-tech software company creating tools for engineers and purchasers, with the parent company in Germany. We use modern Microsoft tools for in-house tasks, and external service providers for others.
This business and the position is with the USA headquarters (in Cincinnati, Ohio, with approximately 30 employees), of the parent company located in Germany (with approximately 300 employees worldwide)
About us:
CADENAS GmbH is a global company that provides software systems and online tools that help engineers and purchasers to configure, manage, and find company, supplier, and standard parts.
Key Responsibilities:
Accounting & Bookkeeping
Maintain accurate and up-to-date financial records for sales, including accounts payable, accounts receivable, banking, and payroll, using both Microsoft Dynamics 365 CRM, and Microsoft Business Central ERP.
Reconcile bank and credit card statements, ensuring accuracy in financial reporting.
Prepare monthly, quarterly, and annual financial reports for management review.
Oversee budgeting processes and assist in forecasting financial performance.
Coordinate with external tax advisors for tax preparation and compliance.
Work closely with the Finance Department located in our headquarters in Germany. Ensure that we are working collaboratively and consistently with global policies and procedures.
Human Resources
Manage employee records, including contracts, benefits, and compliance with labor laws.
Administer payroll, ensuring accurate calculations and timely disbursements through our payroll administrator Paycor.
Develop and maintain employee policies and handbooks with the help of management.
Be the company liaison with our Health Care provider (Anthem) and our 401k provider (Ascensus).
Have the responsibility to maintain the confidentiality of employee records.
Office Management
Implement and improve administrative processes for better productivity.
Ensure compliance with local and global company policies and USA government regulations.
Qualifications:
Bachelor's degree in Business Administration, Accounting, or a related field.
Proven experience in office management, with a focus on accounting, bookkeeping, and HR.
Proficiency in accounting software, such as Microsoft Business Central, and ERP systems.
Experience in a CRM system, such as Microsoft Dynamics 365.
Strong understanding of administering payroll.
Excellent organizational and problem-solving skills.
Strong interpersonal and communication abilities.
Ability to handle sensitive information with discretion and confidentiality.
Knowledge of Tax regulations and processes is a plus.
Preferred Skills:
Certification in accounting (e.g., CPA)
Experience with small-to-medium-sized businesses.
Familiarity with compliance requirements and best practices in both finance and HR.
The ability to speak and read casual German is a big plus!
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and growth.
This is a full-time position, but with a hybrid in-office/at-home opportunity.
How to Apply:
This role is vital to the success of our company, and we are looking for a committed professional who can contribute to our growth and success. If you're passionate about managing office operations and thrive in a dynamic environment, we'd love to hear from you.
Operations Manager (Fire, Life, & Safety)
Team Manager Job In Cincinnati, OH
Divisions Maintenance Group provides maintenance services to multi-site and commercial facilities across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture, and top-notch benefits.
DMG is seeking an Operations Manager who is knowledgeable in Fire, Life, and Safety Services. This role will work as part of a dynamic and passionate team to demonstrate technical competency required to deliver large scale projects on schedule, with high quality and cost effectiveness. The Operations Manager will diagnose and lead customers to informed and confident buying decisions for required projects. Thorough vetting of proposals and suggested repairs to ensure we deliver uninterrupted peace of mind to our customers.
Position Responsibilities:
• Propose jobs that exceed the financial authorization given and require a larger scope of work
• Vet qualified providers by state and manage the outcomes produced
• Utilize industry experience by maintaining equipment/materials charges in line with industry standards
• Narrow down parts list and costs
• Standardize labor rates by service line in a geographic area
• Focus on sites that have repeat problems and propose permanent solution
• Training development with team to identify variance and put root cause corrective actions in place
• Review all proposals over a defined threshold to ensure the proposal will deliver the scope of work with speed, quality and cost effectiveness
• Manage projects to comply with all regulatory statutes down to the local level
• Present information to the customer on large scopes of work while partnering to provide solutions
• Needs to be prepared to effectively lead Customer facing meetings
• Work with Team Lead, Operations Coordinator, and Customer daily to deliver uninterrupted peace of mind
• Work with customer to develop proactive processes that drive down variance and result in optimal cost effectiveness
Qualification / Knowledge, Skills & Abilities:
• Industry experience in working with multiple contractors in coordination with parts suppliers to deliver a scope of work with speed, quality and cost effectiveness
• Ability to work independently with minimal supervision
• Ability to diagnose solutions and effectively communicate processes
• Ability to effectively communicate with multiple parties including site management, corporate customers, local contractors and DMG partners
• Familiar with industry standards in regard to materials, equipment and labor
• Highly organized with exceptional follow-through abilities to produce results with a high volume workload
Divisions Maintenance Group is an equal opportunity employer.
Customer Service Operations Manager (B2B)
Team Manager Job In Olde West Chester, OH
At LEM Products, we pride ourselves on being the leader in meat & game processing equipment. Our goal is simple: deliver high-quality products to hunters, processors, and home cooks. LEM's assortment of products makes it easy to process, prepare, and preserve your harvest and foods. From the first grind to delicious sausages and homemade jerky, to helping your bounty stay fresh for longer. We carry over 800 different products that you can purchase right here at ******************* or find us in over 3,500 retail stores throughout the US and Canada. We believe home processing to be a deeply rewarding experience and helps you take more pride in what you provide. At LEM, we're here to guide you and help keep you processing for years to come.
Role Description
This is a full-time on-site role as a Customer Service Operations Manager (B2B) at LEM Products in West Chester, OH. We are seeking a Customer Service Operations Manager (B2B) to oversee and improve the Customer Service and Order Management team for our business customers. In this role, you will manage our customer service B2B team, manage the order entry and fulfillment processes, ensure compliance with customer requirements, and support the sale team. This role requires the ability to streamline processes and policies, recommend and implement change, and possesses a strong sense of ownership.
Qualifications
Minimum of 3 to 5 years managing a customer service operation team at a consumer products company.
Knowledge of managing an ERP & WMS system (understanding of coding, EDI configuration, and ASN shipment files) required. Proficient with Microsoft Excel & Word, Windows based computers, and the use of the internet. General acceptance of hunting as a sport and the processing of meat required with prior experience in these industries preferred.
Strong analytical skills and the ability to analyze retail data and market trends
Effective communication and relationship-building skills with wholesale clients
Knowledge of B2B processes and strategies
Proficiency in using inventory management software and tools
Attention to detail and strong organizational skills
Ability to work collaboratively in a team environment
Previous experience in the Customer Service Operations B2B industry required, preferred experience as it relates to retail meat processing equipment.
Preferred bachelor's degree and 3 to 5 years of experience, preferably in a similar or related field. In lieu of bachelor's degree 5 or more years of experience in CSO B2B required.
Dental Office Manager
Team Manager Job In Middletown, OH
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Base Salary: $50000 - $55000 / year
PLUS -3 Different Incentive Opportunities
-Report Card Bonus - Up to $300 a month
-Unlimited Earning potential through our monthly profit-sharing program
-Unlimited Earning potential through our quarterly profit-sharing program
***Paid like the owner based on profit
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuing Education (CE) through TAG U
How You'll Make a Difference
As an Office Manager, you will help lead the office and help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program where you'll gain business and leadership knowledge designed to help you be successful and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Supervise the non-clinical staff within the dental practice
Work collaboratively with other members of the dental team to provide exceptional patient care
Qualifications:
2-5 years of experience in sales management or retail management; some combination of management and sales required
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Knowledge of Microsoft Office business applications
Bachelor's degree preferred
Commitment to ongoing learning and professional development
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Assistant Office Manager
Team Manager Job In Dayton, OH
Bieser, Greer & Landis, LLP, a mid-size law firm in Dayton, Ohio, is seeking an assistant office manager. As the assistant office manager, you will be primarily responsible for billing, processing accounts payable and accounts receivable, and other general office management functions. Specific job responsibilities include: managing account balances to monitor outstanding debts, collecting all information needed to calculate bills, updating accounting records with new clients, balances, and customer information, and answering inquiries from clients regarding bills.
Qualified candidates will ideally possess the following qualifications and experience: proficiency with MS 365, including Microsoft Excel, Teams, and Word, experience as a billing clerk, proficiency in communications, and overall management skills. Experience with Coyote accounting software is preferred. Ideal candidates will have experience in other law office settings.
Benefits include health, life, and disability insurance, 401K, profit sharing, and paid time off.
Interested candidates should forward correspondence and resumes to Joseph C. Oehlers at *******************.
Heavy Mobile Equipment Operations Manager
Team Manager Job In Sharonville, OH
John R. Jurgensen is a stable, family-owned company with a proven record of close to 100 years of success in the Heavy Highway/Civil Construction industry. We are dedicated to quality, safety, and innovation while we grow. This position represents an exceptional chance to join a talented team. Your leadership will directly influence our operations performance and overall future growth potential.
As our Heavy Mobile Equipment Operations Manager, you would oversee the fleet management and optimization of heavy mobile equipment and vehicles within our fleet. This position is critical to assuring that our fleets are managed effectively, safely, and with reduced costs.
Why Join Us?
•Stability: Be part of a company that looks out for its people and provides an
opportunity to grow your career within a stable industry.
•Meaningful Role: You will play a critical role in the optimization of equipment
operations to effectively deliver on business objectives efficiently.
•Collaborative Culture: Work within a dynamic high-performance team of
similarly motivated individuals who share the very same passion for
excellence.
•Comprehensive Benefits: We provide competitive compensation and a full
benefits package, including: $0 Health Insurance Deductible with low-cost
premiums, 401k with industry leading employer match, Profit Sharing,
company paid life insurance, short-term & long-term disability and much
more.
Position Summary:
The Heavy Mobile Equipment Operations Manager will have responsibility for managing strategic and day-to-day operations of our fleet to ensure the fleet is being maintained, utilized efficiently, and in alignment with our goals for operations.
You will lead a talented team, manage budgets, optimize performance of the fleet, and work closely with various departments to ensure smooth and efficient operations.
Key Responsibilities:
Leads, manages, and develops a team of fleet managers, maintenance technicians and administrative staff in support of department goals.
Develops and manages the fleet budget for repairs, upgrades, and new equipment purchases to ensure capital and operational expense are aligned with company goals while controlling costs.
Acquisition and leasing, maintenance, repair, and disposal of equipment and vehicles.
Develop fleet management policies and strategies that ensure sound procurement, usage, maintenance, and disposal of equipment.
Track fleet performance to find opportunities for cost savings and improvements in performance.
Ensure fleet compliance with local, state, and federal regulations besides safety and operational standards.
Ensure collaboration with division leaders and other departments is in place to understand the needs of the fleet, collect feedback on performance, and communicate fleet metrics and trends.
Negotiate with vendors and service providers to obtain cost-effective solutions, building professional relationships based on mutual benefits.
Foster an environment to work in safety, being positive and productive for a team, where continuous opportunities for training and development are provided.
Become informed about recent technologies in the fleet and recommended improvements towards the authorities.
Qualifications:
5 years of management experience involving heavy mobile equipment or working in a relevant position like operations.
Two or more years of proven leadership or management background.
5 years of having managed or supervised a crew in operating equipment or maintaining a fleet.
Strong understanding of fleet management software and systems; analytical and critical thinking skills must be outstanding.
Proficient in budget management and cost control; proven history of 'cost-effective' delivery.
Excellent written and verbal communication skills; leadership and team motivation.
A college degree is required.
Certified Equipment Manager (CEM) from AEMP Association of Equipment Management Professionals is preferred.
Relevant certifications or advanced training in Fleet Management preferred.
EOE/M/F/Disabled/Veteran/DFSP
Operations Manager
Team Manager Job In Montgomery, OH
The 3rd Shift Operations Manager is responsible for the overall production across the facility on all 3-shifts. Responsible for the work assignments of production supervisors and meeting the customer's quality and deliver requirements, working closely with the technical engineering support teams for current production and future business
PRIMARY DUTIES AND RESPONSIBILITIES:
Provide leadership for all shifts across all divisions by managing employees across all divisions
Full staff management which includes interviewing, hiring, training and mentoring, as well as providing input on both performance appraisals and disciplinary action
Recommend personnel changes within area of responsibility
Ensure elimination/reduction of workplace lost time accidents and incidents, while ensuring consistency and compliance to plant policy and safety procedures
Provide direction to employees for process optimization and continuous improvement
Guarantee customer expectations for product quality are met or exceeded.
Track and maintain maximum utilization of all allocated resources including personnel, equipment, material, and other expenses.
Adhere to established annual goals including continuous improvement of all key production figures.
Promote awareness and provide direction to employees to ensure a safe working environment
Manage facility-wide 3rd shift production activities and activities including the continuous improvement of all changeovers.
Establish the workforce through proper distribution to ensure that production objectives and customer demands are being met.
Build a safe, improvement-focused operation, through a workforce empowered by comprehensive training, effective communications, clear operating goals, and recognitions for achievement
SKILLS & EXPERIENCE REQUIREMENTS:
5+ years' experience of production management in automotive industry or manufacturing environment
3+ years' experience with injection molding and/or assembly
Proven ability to understand & successful application of production systems
Shown successful leadership over a variety of functional areas
Effective facilitation, leadership, mentoring, and training skills
Strong, metric driven personality and methodology to drive the business for continual improvement of key performance indicators
Capability to provide decisive leadership and team facilitation in the face of adversity - define tasks clearly, identify and coordinate resources, and execute a go-forward plan
Ability to define goals, metrics, and levels of success for internal customers
Demonstrated execution of change management within an organization
EDUCATION REQUIREMENTS:
Bachelor's Degree, preferably in Engineering or Management
PREFERRED SKILLS/EXPERIENCE/EDUCATION:
2+ years of Continuous Improvement experience is strongly preferred
Six Sigma Greenbelt or Blackbelt Certification is preferred
Customer Operations FLIGHT DECK Leader
Team Manager Job In Evendale, OH
The Customer Operations FLIGHT DECK Leader will coach, drive, and lead lean behaviors, principles, and practices towards building a culture of continuous improvement. coach, and lead process improvement projects with a goal of enhanced performance of the business, reduced burden for employees, and outstanding customer impact. Drive lean transformation resulting in step-change in operational business metrics by partnering with Operating Leaders in business management roles.
This role will help drive the GE Aerospace FLIGHT DECK operating model across the Customer Experience organization within Commercial Engines and Services (. The ideal candidate will have operational/materials and transactional business process lean experience that they can leverage in this role and will have foundational knowledge of underlying principles, approaches, and lean methodology.
Essential Responsibilities
* Lead the deployment, coaching and sustainment of the FLIGHT DECK lean operating model across Customer Experience organization and teams with focus on Customer Material Services, New Spares & Commercial Repair divisions.
* Lead kaizen and improvement projects with a goal of achieving operating goals using KPI-based performance management and principles of SQDC… in that order.
* Coach and Collaborate with all levels of the organization and functions including Subject Matter Experts, Support Staff, and the Leadership Team to help progress our Lean Culture and drive Continuous Improvement.
* Communicate solutions within function and within cross-functional partner organizations.
* Explains difficult or sensitive information; works to build consensus. Utilize persuasion skills required to influence others.
* Coach organizational leaders to deploy Value Stream Management and establish and implement the usage of Problem Solving, Daily Management and Kaizen enabling business and customer outcomes.
Minimum Qualifications/Requirements
* Bachelor's Degree accredited college or university
* Minimum of 5 years' experience with Lean Transformation, Principles & Tools, preferably in a transactional environment.
* Must be able to travel up to 50%.
* Relocation offered only to candidates willing to relocate to our world headquarters in Evendale, OH; candidates that reside near Cincinnati, OH and Dallas, TX are strongly preferred.
Desired Characteristics and Experience
* Significant and proven experience in, teaching, coaching, practicing, and applying lean methods.
* Demonstrated bias for action with ability to manage multiple priorities under tight deadlines.
* Problem solver: analytical-minded, challenges existing processes, critical thinker
* Ability to influence without direct authority.
* Experience with data analysis and reporting tools to monitor performance metrics, identify trends, and measure the effectiveness of improvement initiatives.
* Humble: respectful, receptive, agile, eager to learn
* Transparent: shares critical information, speaks with candor, contributes constructively
* Focused: quick learner, strategically prioritizes work, committed
* Leadership ability: strong communicator, decision-maker, collaborator
Additional Job Description
Compensation Grade
SPB2
This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunities Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening.
Relocation Assistance Provided: Yes
Customer Experience Manager
Team Manager Job In Blue Ash, OH
Build your Career with an Industry Leader LSI's heritage spans more than 40 years, beginning in 1976 when the company was founded. The company employs about 1,900 people at 16 manufacturing plants in the U.S. and Canada and we continue to grow. Headquartered in Greater Cincinnati Ohio, LSI is a publicly held company traded on the NASDAQ Stock Exchange under the symbol LYTS. We manufacture commercial lighting solutions, advanced graphic and image solutions, digital and retail display solutions.
We are looking for a Customer Experience Manager, to support our team at our corporate location in Cincinnati, Ohio.
SUMMARY
Primarily responsible for providing LSI customers with the best experience in the industry, the commercially focused Customer Experience Manager will enable LSI to become the easiest manufacturer to work with in the vertical markets we serve. This role will maintain, and continuously improve, customer service levels for all internal and external LSI customers (Manufacturer's Representatives, Sales Agents, Distributors, Sales and other LSI Employees) by utilizing in-depth knowledge of processes, products, programs and resources within the Customer Service Department. The Customer Experience Manager will manage, lead and train Customer Service Representatives and Order Entry Specialists. In addition, this role has the potential to grow to oversee Customer Service "best practice" implementation across other LSI business units.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Establish and maintain the mission of Customer Service at LSI.
* Develop, document, implement and execute Customer Service Department processes. Utilize best-in-class concepts including workflow and case management. Process areas include, but are not limited to:
* Order entry
* Order management and maintenance
* Customer support and issue resolution
* Phone, email and other communication etiquette
* Usage of online collaboration tools & business applications
* Post-sales actions (add-on orders, replacement items, return authorizations, etc.)
* Program/project management
* Commission calculation
* Cooperate and collaborate with the Field Service team as necessary to support post-sales/installation issues.
* Monitor programs and procedures to ensure on-time shipment.
* Establish and measure performance standards & targets including, but not limited to:
* Order entry duration
* Order entry accuracy
* Warranty claims due to CSR / Order Entry issues
* Order acknowledgement timing
* Duration to return correspondence
* First call resolution percentage
* Customer satisfaction
* Compliance (internal audit and SEC/SOX requirements)
* Coach team members to achieve targets and develop performance plans when not at target levels. Determine the training requirements & agenda for department members. Utilize performance targets in annual personnel evaluations.
* Collaborate on employment decisions.
* Provide feedback to leadership in the form of measurable KPI's supplied in "scorecard" or dashboard manner. Provide "voice of the customer" identifying key successes and areas for improvement.
* Continuously learn customer service, sales and supervisory procedures & practices and trends in the industry (artificial intelligence, automation, etc.).
* Assist the team to monitor and troubleshoot high-priority orders.
* Perform other related duties as assigned.
ESSENTIAL SKILLS AND EXPERIENCE
Skills:
* Leadership: a demonstrated ability to lead people and get results through others.
* Planning: ability to anticipate & adjust to changes in business conditions and plan over a 3-9 month time span (resources, investments, budget, workforce requirements, etc.).
* Prioritization: the ability to organize and manage multiple priorities by determining value-add of each potential activity.
* Conflict Resolution (external and internal)
* Critical thinking and problem solving
* Communication: clearly articulate key points and ensure team members are operating with the same information.
Experience:
* Customer service roles within manufacturing or other industrial environments.
* Track record of increasing responsibility.
* Customer service system.
* Employee training and development.
* 10+ years of relevant experience.
BENEFICIAL SKILLS AND EXPERIENCE
* Experience configuring/maintaining case management systems (Salesforce Service Cloud, ServiceNow, ZenDesk, etc.) highly preferred.
* Experience in multi-channel sales environments (direct, agency, distribution, etc.).
* Multi-lingual (Spanish).
* Well-developed business acumen.
* Ability to multi-task and handle numerous assignments simultaneously.
* Self-motivated, excellent problem-solving abilities.
* Advanced computer skills.
* Experience with J.D. Edwards EnterpriseOne environment is a plus.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Education: Bachelor's degree or equivalent education and experience.
* Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
* Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
* Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
* Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Applications, including Excel.
* Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Sit and use hands to type, use a mouse/keyboard, etc.
* The employee is frequently required to reach with hands and arms and talk or hear.
* The employee is occasionally required to stand and walk.
* The employee must occasionally lift and/or move up to 10 pounds.
* Specific vision abilities required by this job include close vision and ability to adjust focus. Must have ability to focus vision between computer monitor and hard copy.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Most of the job duties will be carried out in an office environment.
* While performing the duties of this job, the employee will occasionally be required to visit the manufacturing operations.
* The noise level in the work environment is usually moderated
Benefits:
* 401(k)
* Health insurance
* Dental insurance
* Vision insurance
* Paid time off
EEOC:
LSI is committed to a diverse and inclusive workplace. LSI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Customer Experience Lead-Liberty Town Square
Team Manager Job In Olde West Chester, OH
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
Click here for benefit details related to this position.
Minimum Salary: $16.75
Maximum Salary: $21.25
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred
* Experience directing other individuals in the performance of their job duties preferred
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Team Manager Nursing Home
Team Manager Job In Cincinnati, OH
Patient Care Services * Directs all patient care services for the team, including volunteer and bereavement, and ensures that services are rendered as integrated components of the interdisciplinary plan of care. * Reviews information on all pending patient admissions, all new admissions (assessments and history) and "alive" discharges to assure that eligibility and appropriateness criteria are met.
* Collaborates with both the team physician and the attending physician regarding palliative care measures for pain and symptom management.
* Assures complete and accurate data and documentation are available to make recertification decisions and further assures that those decisions are made on a timely basis.
* Reviews all imminent "alive" discharges to assure effective discharge planning.
* Monitors the type and level of team services provided (staffing, medications, HME, supplies, level of care changes to inpatient and continuous care, etc.) to assure that they are appropriate and responsive to patient/family needs and expectations.
* Manages the team schedule and assures coordination of services 24 hours a day, 7 days a week to all patients on the team.
* Facilitates team meeting, assuring interdisciplinary input into the update and revision of the plan of care in concert with the changing needs and expectations of the patient and family.
* Participates in on-call rotation.
Staff Supervision and Management
* Interviews, selects, trains, supervises, evaluates and dismisses team staff in conjunction with the Patient Care Administrator
* Assures staff competence and performance levels through making field visits, evaluating documentation and providing team based in services on Vitas values, hospice principles and practices and specific team growth needs.
* Acts as a resource and mentor for staff re clinical issues, documentation, inter- and intra- team problem solving and appropriate customer service behavior
* Oversees staff and volunteer schedules, scheduling and territory assignments to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectations.
* Reviews and approves payroll, assuring that employees have documented accurate time, mileage and additional expenses.
Quality Improvement/Regulatory Compliance
* Monitors clinical records and all team activities to ensure that they are accurate, complete and meet required standards in accordance with VITAS policy and all regulatory bodies.
* Develops and implements performance improvement activities to respond to service issues and challenges and participates from time to time in program relating to quality and service improvement.
* Ensures that team completes proactive and other patient/family satisfaction surveys, and implements Quality Improvement measures and standards.
* Assists with surveys and requests from regulatory bodies and intermediaries as directed by local program.
* Performs substantive chart reviews to assure there is evidence that quality care is being delivered.
* Participates in the Outcomes Management and annual program review.
* Performs utilization review of continuous care and inpatient levels of care for all patients on team.
Customer Service/Sales/Marketing
* Assures that problems/grievances/service failures experienced by individual patients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily.
* Analyzes customer service issues on team to identify causes and works with individual team members as well as entire team to improve performance.
* Personally speaks with patients/families and their attending physicians when patient is considering revocation to seek satisfactory solutions to avoid unnecessary revocation.
* Regularly visits LTC and Contract Bed facilities to assure care plan integration, customer satisfaction and to discuss criteria for determining appropriateness.
* Participates in providing inservices to customers along with other team members, Patient Care Administrators and other program staff.
* Participates in professional, voluntary or community service organizations
Cost Containment
* Verifies/approves admitting IPOC diagnosis, treatments, staffing and supplies.
* Monitors utilization of resources by every patient to assure cost effective delivery of services.
* Controls and is accountable for productivity, labor and all related patient care costs with respect to budget.
* Approves all bills/invoices related to patient care services
Professional Development
* Attends inservices, educational seminars and workshops.
* Develops and achieves professional growth goals and objectives.
* Participates as a mentor of newly hired Team Managers.
QUALIFICATIONS
* Reliable transportation with appropriate license and insurance coverage for driver and passengers.
* Private telephone in home.
* Knowledge of the principles and practices of primary medical and nursing care, with at least a working knowledge of oncologic nursing and palliative care.
* Basic understanding of the interpersonal dynamics operative within the working relationships of an interdisciplinary health care team, and knowledge of the process of dying and bereavement.
* Working knowledge of VITAS information system (Vx) and the ability to utilize management reports.
* Two years successful supervisory experience or equivalent in a health care organization.
EDUCATION
* Bachelor's degree preferred.
* Current and valid R.N. License to practice in the state where the VITAS program is located.
SPECIAL INSTRUCTIONS TO CANDIDATE
* EOE/AA M/F/D/V
Team Manager - Cincinnati
Team Manager Job In Cincinnati, OH
The Team Manager will support the Director in leading, developing and supporting the sales, operations and security team members to meet and/or exceed commercial target and elevate the Tiffany store experience. You will assume oversight for the store when the Director is not present. You will be dynamic, attentive and an inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service.
As a Team Manager you will:
Effectively coach, guide and support the sales and/or operations of a Tiffany store to orchestrate the client experience that will lead to meeting and/or exceeding Commercial and profitability targets.
Be a strong, decisive, and collaborative leader who builds a climate of service excellence and leads the team to deliver extraordinary client experiences and partners with the Store Director.
Be a dynamic and inspiring leader who embodies the LVMH Values. You will Cultivate an entrepreneurial spirit, be Creative and innovative and Deliver Excellence in all you do. Whist at the heart of it all knowing People make the difference.
Sales
Deepen the relationship with your clients to achieve or exceed sales targets, product category targets, and relevant KPIs.
Manage and motivate the team to consistently achieve or exceed store commercial targets
Drive client development activities among individual team members to cultivate new and existing clients.
Demonstrate passion and deliver Tiffany Touch moments to both team members and clients, managing client relationships personally.
Drive business through key product pillars and KPIs.
Service
Execute in all things with a client-centric approach. Demonstrate passion and deliver Tiffany Touch moments to clients at every touchpoint:
Lead, model, and coach based on client feedback and elevate the Tiffany Experience.
Provide management presence on the sales floor, coaching the team and ensuring Tiffany client experience expectations are being always delivered.
Optimize hospitality and store amenities to create unique experiences.
Act on NPS performance and client feedback to improve customer service.
Talent
Attract, hire, and retain top talent to cultivate a climate of high performance. “People who like People”
Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance.
Prioritize diversity, cultivate inclusive environments, and foster growth
Encourage an entrepreneurial spirit
Set and communicate clear and challenging goals, aligned to our Strategic Priorities and Key Results.
Leverage and utilize training and development offerings to effectively support growth and development to drive performance.
Operational Excellence
Champion operations efficiency and effectiveness. Challenge the standards to seek continuous improvement.
Ensure exceptional operational support to drive sales and service.
Manage efficient back of house and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices
Ensure compliance with all internal control procedures.
Experience
Required
Minimum of 3 years of retail or luxury retail store management experience or relevant customer related experience (e.g., hospitality).
Proven track record in sales generation, managing the achievement of commercial results.
Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system.
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
Must have authorization to work in the United States or in the country where the position is based.
Desired:
A college/university degree.
#LI-Onsite
Sam's Club Team Manager - Ohio
Team Manager Job In Cincinnati, OH
What you'll do... Working at Sam's Club means a career without boundaries. We are a division of the Fortune #1 company, Walmart, and you'll quickly find that opportunities are plenty and there is a path for everyone. If you are member obsessed and ready to lead an amazing team to delight our members, grow sales and develop people to reach their full potential, then this opportunity might be for you!
Sam's Club is currently seeking **Team Manager** candidates for Member Experience, Fresh Area, Merchandising, and Freight Flow roles in **all locations throughout Ohio** . We equip our management teams to empower our associates to take care of our members. Apply now and discover long term career potential in a fast-growing company.
**You will make an impact by:**
**Living our Values**
- Culture Champion : Models Sam's Club values to foster our culture; holds oneself and others accountable; and supports Sam's Club's commitment to communities, corporate social responsibility, and sustainability.
- Servant Leadership : Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
**Embracing Change**
- Curiosity & Courage : Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
- Digital Transformation & Change : Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
**Delivering for the Member**
- Customer Focus : Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
- Strategic Thinking : Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
**Focusing on our Associates**
- Diversity, Equity & Inclusion : Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
- Collaboration & Influence : Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
- Talent Management : Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
The above information has been designed to indicate the general nature and level of leadership performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. **The full job description can be made available as part of the hiring process.**
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see ******************************* .
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $62,000.00-$84,000.00
Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
**Minimum Qualifications...**
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
2 or more years of college; OR 1 year's retail experience with 6 months' supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience; OR 1 year's SAM'S Club experience; OR 3 years' military experience.
**Preferred Qualifications...**
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Environmental Compliance or related field, Retail profit and loss statement management experience, Supervisory experience, Warehouse experience with cold chain compliance
**Primary Location...**
5375 N Bend Rd, Cincinnati, OH 45247-7601, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Engineering Team Manager (Day shift)
Team Manager Job In Monroe, OH
This is not an active/open position, we are building for future opportunities. We do have a night shift role open for immediate consideration.
About us
Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers, we also operate our own grocery and general merchandise retail businesses under Ocado.com. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million dollar Customer Fulfillment Centers (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery via our local partner Kroger.
What You Will Do
The Engineering Team Manager will report directly to the Engineering Operations Manager, with a dotted line to the Senior Engineering Operations Manager. The Engineering Team Manager will manage the engineering shift activities for one of the four shifts for a 24/7 operations. The positions will be located at the Customer Fulfillment Center working closely with Inbound, Outbound, and other support teams to optimize the availability and performance of the facility, and its MHE automation. The primary focus is to achieve the safest working environment and most efficient operation; a balance between the lowest cost and the highest uptime.
Key Focus Areas:
Create and promote a safe work culture by being a champion of safe work practices.
Monitor and report daily engineering KPIs, including fault reduction and elimination
Performance management, development and training of the team; daily direct personnel management responsibility
Lead a proactive customer focused culture
Drive and support change initiatives for MHE equipment and process improvement
Build collaborative relationships with key customers and robust communication links
The Engineering Team Manager's day-to-day responsibilities could include:
Support daily objective/corrective actions defined during daily safety meetings led by the engineering operations.
Lead daily safety meetings, creating or implementing any needed risk assessments to complete planned work.
Align, priorities and monitor KPI's that support the Customer's optimized service for its end customer/clients
Performance management, development and training of the team; daily direct personnel management responsibility
Working closely with Customer's Inbound, Pick, Dispatch areas, and other support teams on a daily basis to ensure direction of labor, and planned engineering activities to fully support Ocado's assets and the Customer's daily operational goals.
Champion safe working practices with expedited investigations and corrective actions
Support the Engineering Operations Manager and the HR Team to ensure employee recognition & discipline (including documenting and resolving policy violations, conducting performance and holding probation review meetings)
Day to day leadership of team members, including prioritization and allocation of workload; deploying labor based on the demands and requirements of the task against the competency and capability of resource
Responsible for personnel management including: time and attendance, time-off requests, establishing and reviewing goals and objectives, general mentoring, driving accountability and assigning daily priorities
Develop effective customer relationships to facilitate communication and execution to ensure that the customer's deliverables are successfully achieved.
Be proactive in the development of team members; advise, lead and motivate team members, assess capability, identify and resolve training / skill requirements; be involved in disciplinary issues.
Assessment of engineering team skills and assisting in upskilling and training of staff, including integration of first line maintenance of plant and equipment.
Management and development of department processes; including shift handovers, briefs, and defect reporting/resolving.
Reporting and monitoring of data capture for automation and maintenance activities.
Ability to lead from the front, driving pace accuracy and standards.
Build collaborative relationships with key customers and robust communication links
The Engineering Team Manager may be asked to perform tasks as required by management, deemed as a reasonable request, from time to time. This is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks, and duties, and is subject to review. The responsibilities, tasks and duties of the job holder might differ from those outlined in the and other duties, as assigned, might form part of the job.
The initial 6 to 9 months will involve training and most likely require some travel in order to obtain the training from another site in the US and/or UK. In the event the operations is undergoing its initial startup, the daily responsibilities for this role may be different while supporting the needs of a facility in its initial stages of starting its operations. Once the facility is commissioned, the roles defined in this job description will become the daily responsibilities for the ETM.
About You
To qualify for this position, you should meet the following requirements:
A minimum of 4 years of relevant experience in electrical and/or mechanical roles.
A minimum of 2 years of experience in a management or supervisory level within an automated environment.
A bachelor's degree in engineering or relevant field of study or; an associate's degree coupled with an additional 2 years of relevant experience in an electrical and/or mechanical profession, preferably gained in an FMCG background or; an additional 2 years of relevant experience in an electrical and/or mechanical profession, preferably gained in an FMCG background.
Good technical ability relating to automation hardware and software.
Good organizational ability and the ability to plan and prioritize.
Sound analytical skills with an eye for detail; good problem-solving ability and a practical approach.
Comprehensive understanding of production, picking and storage MHE systems, gained from experience in an automated environment.
Experience of a FMCG environment.
Experience of working with computerized maintenance management systems.
The ability to really engage and enthuse a diverse team in a time-constrained environment
Numerate and PC literate including Word, Excel etc.
What do I get in Return
401k Plan; 100% match up to 5% of earnings; Paid Vacation and Sick Days; 10 Paid Public Holidays; Medical, Dental, and Vision Insurance; Medical and Dependent Care; Flexible Spending Accounts Health Reimbursement Account; Company Contribution of 50% of Annual Deductible; Company Paid Life Insurance; Short and Long Term Disability Insurance; Employee Assistance Program
Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran's status, or any other classification as required by applicable law.
#LI-BM2
Join Our Team as a Customer Service Manager in Cincinnati
Team Manager Job In Cincinnati, OH
**USD3950.00** **Join Our Team as a Customer Service Manager in Cincinnati** Offered by: Ad ID: **Contact** Press to display the phone number (319) 190-1668 **Post this ad on** **Description** **Note** While using our platform to contact advertisers, we encourage you to exercise caution and prudence. It's important to note that the platform does not guarantee or control user behavior. When interacting with advertisers, we advise you to:
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Your safety and security are important to us. By remaining vigilant and exercising good judgment, you can help ensure a positive experience for yourself and other members of our community.
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