Customer Experience Manager
Team manager job in Manalapan, NJ
Join Merola Tile, a leader in the ceramic tile industry. We are seeking a dynamic and self-motivated Customer Service & Experience Manager to lead and elevate our customer service teams across both coasts. This leader will inspire excellence through initiative, integrity, and accountability - building a high-performing team that delivers exceptional results. The ideal candidate will take ownership of optimizing our customer service operations, enhancing processes, and developing people to deliver a world-class customer experience. This is a hands-on leadership role for someone who thrives on improvement, drives collaboration, and brings out the best in every team member.
The Customer Experience Manager serves as both a hands-on contributor and a strategic leader who leads, inspires, and elevates the Customer Service Department by driving process excellence, ensuring timely and accurate resolution of all customer matters, and developing a high-performing, engaged team. This role demands a leader who can both execute and empower - someone with strong analytical thinking, a passion for improvement, and exceptional people skills to transform a team in need of upskilling and alignment.
Operational Management
Oversee and assist in all daily Customer Service operations for both New Jersey and California facilities, ensuring consistent execution of company standards and policies.
Delegate tasks strategically while maintaining full accountability for departmental outcomes.
Ensure adherence to requirements, shipping policies, and all relevant operational guidelines.
Manage and monitor EDI, ERP, WMS, and partner portal systems to ensure accuracy and timeliness of all orders and communications.
Collaborate cross-functionally with Warehouse Leadership, Accounting, Sales, Product, and other stakeholders to ensure smooth operational flow and prompt issue resolution.
Process Improvement & Issue Resolution
Evaluate and refine existing departmental processes, identifying inefficiencies and opportunities for improvement.
Lead the development and implementation of new workflows and best practices that enhance productivity, accuracy, and customer satisfaction.
Establish and track key performance indicators (KPIs) to monitor departmental effectiveness and proactively address performance gaps.
Drive root-cause analysis and corrective action for recurring issues to ensure long-term resolution.
Partner with leadership to recommend, pilot, and execute process improvement initiatives that align with companywide strategic objectives.
Customer & Partner Engagement
Handle escalated customer matters with professionalism, urgency, and empathy-ensuring thorough resolution and follow-up.
Serve as the escalation point for the Customer Service team, guiding them in effective communication and solution-oriented problem-solving.
Build and maintain strong relationships with key customers, trading partners, and internal stakeholders.
Champion a customer-first mindset across the team, reinforcing responsiveness, accuracy, and accountability.
Leadership & People Development
Lead, mentor, and develop the Customer Service team across both facilities, cultivating a unified, high-performance culture.
Provide hands-on mentorship to the department's current supervisor, strengthening leadership capability and operational confidence.
Conduct regular one-on-one meetings, team check-ins, and performance evaluations to drive accountability and engagement.
Identify skill gaps and design targeted training and coaching initiatives to upskill the team rapidly and sustainably.
Foster a culture rooted in professionalism, ownership, and continuous learning.
Physical Requirements:
Regularly stand/sit for extended periods, operate office equipment, perform light-moderate lifting, lift/move up to 35 lbs. occasionally, bend, twist, and maintain posture. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Qualifications and Education Requirements
Associate's degree required; Bachelor's degree preferred.
Minimum 5 years of experience in Customer Service or related field, with at least 2 years in a leadership capacity.
Strong proficiency in Microsoft Office (Word, Excel) and familiarity with ERP, WMS, and EDI systems.
Proven success in process improvement, team development, and customer satisfaction.
Experience with a CRM system and implementation
Excellent organizational, multitasking, and decision-making skills in a fast-paced environment.
REQUIRED SKILLS
Excellent communication skills; written and verbal.
Positive, motivating leadership style with high emotional intelligence.
Strong critical-thinking and problem-solving ability.
Patient, professional, and resilient under pressure.
High attention to detail and commitment to accuracy.
Strategic mindset with a “can-do” approach to challenges.
Experience in the tile, stone, flooring, or related materials industry,
preferred
Competencies
Leadership --Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback; Fosters quality focus in others; Improves processes, products and services;
Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Judgment-- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision- making process; Makes timely decisions. Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Accountability-- Take ownership and accept responsibility of actions, Set the bar high and acknowledge all levels of performance from self and others, Document lessons and commit to fair and consistent correctio of sub-standard work performance
Change Management-Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
Additional Notes: Must be authorized to work in the United States.
Benefits:
Medical, Vision, and Dental Insurance
9 Annual Paid Holidays (including New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)
Paid Time Off - earned and accrued from your first day with the company
401(k) Plan with company match (eligibility after 1 month)
Employer-Paid Life Insurance
Performance Reviews after 90 days and annually
Quarterly Company Goals - opportunity to earn up to 4 weeks of additional bonus pay annually
Employee Assistance Program (EAP)
Employee Referral Bonus Program
Employee Discount on tile after 6 months
Fresh Fruit, Coffee, Hot Chocolate, and Tea provided daily
Weekly Company Lunches
Company Culture Events - BBQs, Ugly Sweater Day, T-shirt making, Halloween contests, and more
Fun, Friendly, Family-Like Environment
Office Manager
Team manager job in Princeton, NJ
Office Manager for Growing Life Sciences Services Company $90,000 -- $110,000 + discretionary annual bonus + complete benefits package
We are seeking an experienced, independent, and collaborative Office Manager to ensure the smooth operation of our Princeton office and provide administrative support to our legal department in Europe. This role is critical to maintaining a safe, comfortable, and efficient work environment for a growing U.S. team. The ideal candidate will have a strong service mindset, cultural awareness, and the ability to manage multiple priorities with humility and professionalism.
Key Responsibilities
Oversee day-to-day office operations, including supplies, groceries, vendor management, and tenant coordination.
Maintain a safe, organized, and welcoming office environment.
Support administrative tasks for the legal department in Europe.
Manage employee benefits administration through ADP.
Assist with general HR administration
Coordinate with internal teams for important shipments and onsite requirements.
Act as a trusted point of contact for leadership, fostering a positive and solutions-oriented atmosphere.
Qualifications
Experience: +8 years in office management or related administrative roles
Experience working in the life sciences is preferred but not required
Proven ability to work in hybrid environments and adapt to changing priorities.
Strong interpersonal skills; able to work with diverse cultures and personalities.
High level of integrity, discretion, and confidentiality.
Comfortable pushing back when necessary while maintaining a collaborative approach.
Project management background is a plus.
Personal Attributes
Positive, "happy soul" with a generous and service-oriented mindset.
Solutions-driven, humble, and adaptable.
Strong multitasking ability and attention to detail.
Office Manager
Team manager job in Dunellen, NJ
Robert Half is seeking a highly experienced Office Manager/Operations Manager that can oversee a team of 10-15 and strategically guide business operations. We are looking for someone extremely dedicated and professional.
Schedule: Mon - Fri / 7:30AM start on site
Key responsibilities:
Learn the administrative operations of the business and advise on improvements to increase efficiency
Lead the onboarding and offboarding process of employees
Design Employee Handbook
Assist in interviewing new hires
Track inventory and assets of the business for ownership
Implement new software when needed to enhance operational efficiency
Benefits administration
Assist with payroll process in partnership with accounting department
Benefits:
Employer covered Medical and Dental
Paid Time Off
401k with match
Operations Manager
Team manager job in Clinton, NJ
Operations Manager (Home Health & Branch Management)
BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. The Operations Manager leads daily operations for BrightStar Care, ensuring smooth clinical and administrative processes, compliance, team productivity, and exceptional client care. BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. This leadership role demands strategic oversight combined with hands-on management to drive efficiency, profitability, and high standards across multiple office locations.
Key Responsibilities:
Operational Leadership:
Direct and coordinate daily office activities, including scheduling, payroll, billing, sales/marketing, recruiting, and compliance.
Ensure adherence to BrightStar Care standards, New Jersey regulations, and Joint Commission standards.
Conduct regular operational audits, leveraging data to enhance service delivery, caregiver efficiency, and client satisfaction.
Act as a proxy for the owner(s) in internal decision-making, staff meetings, and urgent client escalations.
Team Management & Culture:
Recruit, onboard, train, develop, and retain high-performance office and field staff.
Provide direct supervision, coaching, performance management, and timely feedback to ensure accountability and growth.
Foster a culture rooted in accountability, high standards, compassionate care, and positive employee engagement.
Proactively manage employee relations, promoting strong morale and reducing turnover.
Ensure timely communication between field staff, office staff, clients, and leadership.
Client Service Excellence:
Ensure rapid, professional handling of all client inquiries, concerns, and complaints.
Monitor service delivery and client satisfaction through surveys, Google reviews, Home Care Pulse Surveys and continuous feedback loops.
Implement consistent conversion practices to maximize client retention and revenue growth.
Regularly secure positive client and employee feedback, maintaining Home Care Pulse awards and achieving consistent 5-star Google reviews.
Compliance & Risk Management:
Maintain compliance with all federal, state, local regulations, and accreditation standards.
Effectively manage workers' compensation programs, safety protocols, and injury prevention measures.
Ensure timely and accurate documentation, credentialing, performance reviews, and ongoing training requirements.
Strategic Hiring & Retention:
Develop proactive, ongoing recruiting strategies in collaboration with HR to continuously build a robust talent pipeline.
Monitor caregiver turnover rates and implement strategic retention initiatives based on employee feedback.
Oversee thorough onboarding processes, training programs, and compliance documentation to ensure immediate productivity and compliance.
Technology & Operational Systems:
Proficient with Microsoft Office suite including Excel and Teams
Proficiently manage and utilize systems including payroll (ADP preferred), EMR, Applicant Tracking Systems, and cloud-based communication platforms (RingCentral).
Optimize scheduling and resource allocation to maintain operational efficiency and profitability.
Reporting & Communication:
Provide regular operational performance updates, surfacing key issues proactively to ownership.
Ensure timely, clear communication between field staff, office staff, clients, and leadership.
QUALIFICATIONS
Required:
3-5 years of operations leadership in home healthcare or similar healthcare service organization.
Proven ability to manage multi-location or high-volume branch operations.
Comprehensive understanding of NJ home care regulations and Joint Commission standards.
Exceptional organizational, problem-solving, and strategic leadership skills.
Demonstrated track record of improving team morale, retention, and service quality.
Hands-on experience in healthcare scheduling, payroll systems, billing/coding, and compliance management.
Valid driver's license and reliable transportation.
Preferred:
Previous experience within BrightStar Care or similar branded home care franchises.
Experience with performance management frameworks and service quality dashboards.
Bilingual (Spanish) communication skills.
Work Environment & Travel:
High-paced office setting with extensive phone and computer use, including extended periods of sitting or standing.
Occasional travel (up to 20%) required for client service, recruitment efforts, and professional training/conferences.
Ready to grow your career while making a difference in people's lives? Apply today and join BrightStar Care's mission to deliver premium healthcare solutions.
Claims Manager
Team manager job in Burlington, NJ
Property and Casualty Insurance Industry
Burlington County, NJ
Build relationships with clients to create opportunities for submissions and ensure a consistent influx of business. Examine the documents submitted to gather additional details such as loss photographs and summaries, loss categorizations, risk descriptions, narratives, and conduct online research, as well as request any further information needed from the client. Choose and promote the risks by coverage line to various markets for negotiating terms and pricing. Provide comparisons and visual representations to evaluate different options and assist in the client presentation process. Apply knowledge of automated systems to generate data for new or renewal policies. Prepare quotes for agents and respond to inquiries from agents, policyholders, or potential clients. Assess requests for cancellations, endorsements, and similar matters. Evaluate policies for renewal assessment and remarketing strategies. Request any extra documentation necessary for processing an application, endorsement, or cancellation. Engage in marketing visits with agents and participate in industry gatherings. Collaborate with support associates, assistants, and central processing to ensure tasks are completed promptly and accurately. This may involve offering mentorship and guidance to team members working alongside you on risks.
A Producer's License is required, along with a minimum of three years in the insurance field. Proven negotiation and sales abilities are essential. Must possess technical expertise in insurance coverage forms and their relevance to various exposures. Familiarity with departmental rules and policies is necessary. Strong interpersonal skills for working with staff and company underwriters are important. Experience in standard underwriting practices and procedures is also required.
Operations Manager
Team manager job in Wharton, NJ
Job Responsibilities
Revenue and Market
• Proactively set the agenda and engage with the sales team to regularly travel within the assigned market to drive service and parts revenues.
• Meet or exceed branch percentage contribution to the company projection model for revenues.
• Assume and be accountable for the company's brand reputation regarding all aspects of service in the geographic region.
• Steadily and continuously drive profitable growth of company desired market share.
Service
• Establish and lead a sense of urgency within the facility to provide “Best-In-Class” service in a timely manner as defined by the marketplace.
• Establish and maintain proactive, ongoing, and engaged dialogue with sales teams to ensure equipment prep, service, and parts transactions are accurate and meet customer expectations.
• Monitor and ensure internal and external work orders are handled in a timely and accurate manner.
• Assess and assign tactical prioritization of shop workload while actively managing efficient use of labor hours.
• Ensure daily labor postings, parts postings, and job costing are timely and accurate.
Facility Management
• Ensure facility compliance with all applicable Federal, State, and Local codes and laws, including environmental compliance.
• Provide timely capital requests with attendant justification (ROI).
• Establish and maintain a clean shop floor and efficiently organized workflow to maximize productivity and ensure a safe work environment for employees and visitors.
• Ensure facilities and grounds maintenance is adequate, consistent, and cost effective.
• Stock and monitor adequate shop tools and supplies.
• Source and secure pricing contracts with shop vendors.
Personnel
• Ensure safe operations with rigorous enforcement of safety procedures and training while maintaining awareness of potential safety issues and risk.
• Manage proper staffing levels relative to workload, safety needs, and labor hours to revenue relationship.
• Evaluate staff and complete documented performance reviews on schedule within the Cornerstone HR model.
• Maintain current and accurate s for all direct reports.
• Administer and document corrective and progressive discipline with HR as required.
• Set high performance goals for self and others, providing active coaching and counseling to ensure achievement.
Equipment
• Ensure all vehicle preparations and deliveries are coordinated with sales teams and customers.
• Provide ongoing customer technical support for safe operation and service diagnostics.
• Allocate customer service calls efficiently among staff.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
• Bachelor's Degree preferred.
• 10-15 years of experience in a heavy-duty truck dealership environment.
• Minimum of five years supervising or managing teams.
• Understanding and managing to the P&L.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Strong communication, interpersonal, and organizational skills.
• Must have and maintain a motor vehicle license and be insurable under company standards.
• Must be ready, willing, and able to travel.
• Ability to adapt to a constantly changing, heavy-volume work environment.
• Must obey applicable laws in locations where business is conducted.
• Ability to maintain confidentiality, use discretion, and exercise good judgment.
The Way We Work
• Work and accept responsibility to search for, create, and execute new and innovative approaches to improve company services and objectives.
• Assist external and internal customers to serve their needs and take responsibility for continuously improving customer service.
• Foster meaningful interaction and information exchange to promote understanding.
• Develop and use effective strategies and interpersonal styles to engage and guide others toward identified objectives.
• Work consistently toward the common good of the organization and encourage others to do the same.
• Conduct oneself in a professionally appropriate and respectful manner.
• Apply proper safety and security practices according to established protocols, guidelines, and policies.
Travel
• More than 20% of time; travel as required by business needs determined by both parties.
This position will interact regularly with employees and managers across departments and locations. Receiving direction from others outside the immediate supervisor will occur periodically, and there will be times when this individual must provide direction to others.
Jack Doheny Company is an Equal Opportunity Employer
Website Operations Manager
Team manager job in Parsippany-Troy Hills, NJ
Job Title: Website Operations Manager
Duration: 6 month duration to start, plus extensions
Hours/Week: 40 hours per week
Note:
Must have prior experience in a Product Owner role
Proficient in Jira
Must have experience partnering with IT teams & managing development sprint cycles
Feels comfortable and confident prioritizing development tickets on behalf of stakeholders
Ability to manage conflicting feedback from stakeholders to drive consensus and execution
Interview Process
1st Round: 30 min over Google Meet with HM
2nd Round: On-site, panel style
Job Description
Client is seeking a highly motivated self-starter to work as our Website Operations Manager. In this highly visible role you will be collaborating across the marketing and IT departments and be responsible for the end to end website planning and implementation process. Specifically the manager will be organizing the sprint planning cadence along with identifying the individual user stories and requirements necessary to bring digital priorities to life on GAF company owned web platforms. In this role the manager will be connecting the dots among internal stakeholders and systems to produce the appropriate content and materials to optimize the user experience across our respective customer audiences.
ESSENTIAL DUTIES
Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic
Partner with the business analyst to define and write detailed user requirements for the development team
Review and test functionality against requirements prior to new features being published
Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials
Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements
Identify data driven decisions through analytics and testing
Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime
QUALIFICATIONS
Strong communication skills and ability to coordinate projects cross functionally
The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results
Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus
Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site
Experience with Google Analytics 4 to inform decisions is strongly preferred.
Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred
Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management
EDUCATION and ADDITIONAL EXPERIENCE
Bachelor's Degree required; MBA or relevant Master's Degree preferred
5-8 years of experience in leading/managing website development in a large cross functional team environment
Exceptional ability to co-create and work collectively with various business leaders and key stakeholders
Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans
Thanks and Regards,
Manisha Dabral
Signature IT World Inc.
*********************
Operations Manager
Team manager job in Bayonne, NJ
Our client, a growing logistics and delivery company, is seeking a hands-on Operations Manager to join their team in Bayonne, NJ. Are you a natural leader who thrives in fast-paced environments? Do you excel at optimizing processes, leading teams, and keeping operations running smoothly? If so, this could be the perfect opportunity for you. Keep reading to learn more about what our client has to offer!
The Perks!
Compensation: $65,000 - $85,000/year, based on experience
Performance based bonus potential
401(k) savings plan with company match
Paid time off and paid holidays
Medical, dental, and vision insurance
Company-paid life insurance
Short- and long-term disability
Tuition reimbursement
Health Care Spending Account
A Day in the Life of a Operations Manager
In this role, you'll lead a dedicated team of drivers and oversee daily delivery operations to ensure packages are delivered accurately and on time. You'll coordinate route planning, monitor performance metrics, and implement strategies that boost productivity and customer satisfaction. This position is key to maintaining operational excellence and ensuring seamless day-to-day delivery station performance.
Responsibilities include:
Oversee and manage driver activities and performance
Develop and optimize delivery routes for maximum efficiency
Coordinate sorting and dispatching to ensure timely deliveries
Monitor key operational metrics and implement improvement strategies
Drive productivity, accuracy, and customer satisfaction
Support a positive and results-driven team environment
Requirements and Qualifications:
3+ years of experience in operations management, logistics, or a related field
2+ years of experience working in/managing DSP operations with Amazon
Proven success managing teams in a fast-paced environment
1+ years of experience using route optimization tools, delivery tracking systems, or other shipping software
Clean driving record and background check
Strong communication and interpersonal skills
Ability to adapt to changing priorities and multitask effectively
About the Hiring Company:
Our client is a respected logistics and delivery services company committed to operational excellence and customer satisfaction. They take pride in fostering a supportive, team-oriented culture where leadership, accountability, and innovation are encouraged.
Come Join Our Operations Team!
Start by filling out this quick, 3-minute, mobile-friendly application today, we can't wait to meet you!
Operations Manager
Team manager job in Eatontown, NJ
We are seeking a proactive and detail-oriented Operations Manager to lead and oversee daily operational activities for a services based business delivering live event production, entertainment coordination, growing retail experience and event logistics. This role involves managing a team of direct reports, focusing on team works, establishing / improving core processes, building and managing workflows, and driving operational excellence to meet organizational goals. The ideal candidate will possess strong leadership skills, a results-driven mindset, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Team Leadership: Manage, mentor, and develop a team of four direct reports, fostering a collaborative and high-performing environment.
Team member 1 on 1s
Group Goals
Personal Development Goals
Time Management
Employee Handbook / Training
Operational Efficiency: Oversee daily operations to work to establish new processes that are efficient, cost-effective, and aligned with organizational objectives.
Job Planning
Day to Day / Weekly scheduling of staff
Develop and implement core processes for the following
Production / Event Workflow
Rental Dry or Staffed
Warehouse Inventory
Asset Tracking / Management
Performance Monitoring: Develop and track key performance indicators (KPIs) and analyze operational data to identify areas for improvement and implement solutions. This may include evaluation of event P&Ls, staff hours, and operational costs.
Process Improvement: Address operational challenges proactively and implement solutions to minimize disruptions.
Qualifications
Must have prior experience managing a team of direct reports
Must be able to work on site with flexible hours to meet client needs
What we Offer
Small Team dynamics working directly with ownership
Great Compensation & Benefits
Fast paced growing business environment
Compensation will be based on experience with a target range between 80-120K
Operations Manager
Team manager job in Newark, NJ
Operations Manager - Aviation Security Company
Company: Global Elite Group
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Global Elite Group provides world-class aviation security, airport operations support, and regulatory compliance services at major airports across the United States. Our mission is simple:
Protect people. Secure operations. Deliver excellence, every flight, every shift, every day.
Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, and strengthen national security through consistent, high-quality operational performance.
If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply.
Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Position Overview:
Global Elite Group is hiring an Operations Manager to oversee daily aviation security operations at Newark Liberty International Airport (EWR). This role leads front-line security teams, ensures regulatory compliance (TSA / Port Authority of NY & NJ), supports airline partners, and drives a culture of safety, accountability, and operational excellence.
This position is ideal for a mission-driven leader who thrives in a fast-paced airport environment and is ready to step into a high-visibility operations role.
Compensation & Benefits:
Salary: $55,000-$65,000 per year
Medical, Dental, Vision, AFLAC,
Paid Time Off + Holiday Pay
401(k) with employer match
Employee engagement, development, and advancement pathways
A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth
Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners
Key Responsibilities:
Airport & Security Operations Leadership
Lead and supervise aviation security teams to ensure safe, compliant, and efficient operations
Maintain full compliance with TSA, Port Authority of NY/NJ, and company security regulations
Provide immediate operational support to airlines and airport partners
Team Management & Training
Manage scheduling, staffing, and deployment to ensure adequate security coverage
Train, coach, and evaluate supervisors and officers (initial, recurrent, and remedial training)
Conduct performance reviews and corrective action plans
Compliance & Incident Management
Conduct quality assurance checks and ensure adherence to all security SOPs
Investigate incidents and complete required reports
Participate in airport emergency exercises, TSA audits, tabletop drills, and security planning meetings
Operational Readiness
Ensure readiness of personnel, equipment, vehicles, and procedures at all times
Report staffing gaps, operational challenges, or compliance concerns to station leadership
Maintain professionalism and situational awareness in a fast-moving airport environment
Required Qualifications:
High school diploma or GED
Valid New Jersey SORA license
Ability to obtain and maintain an EWR SIDA badge with customs seal
Valid driver's license (airside operations required)
2-3+ years of leadership experience in airport operations, aviation security, or transportation security
Strong communication, decision-making, and problem-solving skills
Ability to lead teams in a 24/7 airport schedule environment
Proven ability to enforce policies, maintain standards, and ensure regulatory compliance
Flexibility to work nights, weekends, and holidays
Preferred Experience:
Aviation security management
Airport operations supervision
TSA-regulated operations
Airline station operations
Emergency response or incident management in an airport environment
Security program management (ASP, AOSSP, AOSSP-Air Cargo)
Why Join Us?
Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As an Operations Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operations management, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.
Principal, Customer Engagement
Team manager job in Princeton, NJ
Job Details Princeton, NJ - Princeton, NJ New York - New York, NY; Waltham, MA - Waltham, MA $210000.00 - $250000.00 SalaryDescription
A member of the Leadership Team, the Principal fulfills a key management role at Trinity. This individual will work as an engagement leader on client projects, a strategic leader on talent/staff management, and an intellectual leader for further expanding the firm's capabilities. More specifically, s/he will be responsible for marketing and branding the team's expertise to create client/project collaboration opportunities. Through developing strong relationships with new and existing clients, s/he will be responsible for exceeding pre-established revenue objectives. The Principal will also fulfill a highly strategic role in support of the firm's success by: identifying innovative initiatives and implementing those; contributing as a strategic business partner to senior management; and developing short and long term goals and spearheading the implementation of related activities. The Principal will have demonstrated expertise and comfort in customer engagement and will play a key leadership role within the Customer Engagement COE which is a growing team within Trinity that uses data, insights and strategy to engage their customers (HCPs, patients, payers) to achieve intended outcomes in Commercial and Medical. Trinity has an industry leading data platform and tools that can accelerate clients' ability to action data by predicting and orchestrating the “next best action/engagement” for both the field and digital channel(s). Combining industry leading data, benchmarking, insights, methods and approaches with orchestration positions Trinity to effectively consult and guide our clients to improved impact using omnichannel strategies. With the support of assigned management and staff, s/he will lead and ensure superb delivery on client proposals and projects. The Principal will create business opportunities in close collaboration with other members of the Leadership Team.
Essential Functions
Client Development
Liaise with leadership and project team to ensure project outputs include strategically sound and actionable recommendations and answers to customer engagement client business questions, both high level and nuanced based on project type
Serve as the leadership level contact to lead discussions, oversee all presentations, and ensure thorough project implementations and quality deliveries.
Develop and grow business through lead and revenue generation, expansion of team and furthering team capabilities.
Source additional business by both effectively managing existing accounts/clients, and securing new accounts/clients.
Meet revenue goals individually and through managing project team revenues.
Proactively engage staff in business development opportunities as appropriate to assist with and facilitate their growth.
Be viewed by the client as Trinity's expert resource, and demonstrate external thought-partner relationship development capability with multiple clients.
Company Management / Leadership
Provide thought leadership in CE strategy in both client- and non-client-related activities (e.g., external conferences).
Support senior management as an innovative thought-leader with self-initiative and commitment to the firm's success.
Oversee budgets, exceed revenue goals and maintain expenses to ensure appropriate pricing and budget control.
Serve as the subject-matter expert on multiple therapeutic and/or practice areas, both internally and externally.
Lead internal and external initiatives that further the firm's status and capabilities.
Staff Development / Mentorship
Be accountable for overall progression of team members, with particular focus on development of Trinity leadership presence within Customer Engagement internally and externally
Lead and manage assigned teams, ensuring excellence in client deliverables and staff progression.
Proactively identify development opportunities for staff and supervisors, provide related guidance, and facilitate their success.
Be a mentor and guide staff and supervisors on professional growth.
Project Management
Develop and / or evaluate new business opportunities through the identification of follow-on work and new opportunities to foster the extension of current CE footprint within commercial and medical omnichannel and operations functions.
Field RFPs and develop first-pass proposals, primarily on CE and omnichannel opportunities; and as part of broader Trinity commercialization responses
Mobilize CE's capabilities to extend to current clients and their relevant counterparts within related functional groups (marketing, market planning, sales, operations, medical, medical affairs, analytics, insights and forecasting).
Oversee the successful delivery of client projects, guiding teams and taking ownership of the deliverables.
Set strategic direction for project activities, guiding supervisors on daily tasks and resource allocation.
Be an exemplary role model for producing quality results, ensuring high work ethics, professionalism and encouraging team work.
Qualifications
Position Requirements
Education: Preference for demonstrated interest in the life science field, with appreciation for advanced degree with a life science focus
Work Experience: 8+ years of experience years as a top performer within a top-tier biopharmaceutical / pharmaceutical strategy consulting firm serving industry leading clients and/or relevant omnichannel/digital transformation experience within pharma and biotech.
Omnichannel/CE experience and/or HCP marketing and analytics experience (5-7 years) in consulting or working in a related position within the health care industry
Other Skills:
Working knowledge of advanced consulting methodologies, tools, and techniques - with focus on: patient finding, HCP segmentation, CE/omnichannel roadmaps, benchmarking and org design, activation and engagement plans including application of advanced analytics, AI and technology solutions, optimization of omnichannel plans, marketing mix, performance analytics and reporting related activities
Excellent quantitative skills and direct experience with complex commercial analyses and assignments
Advanced project-management skills
Demonstrated success with client development
Successful team management and staff development
Above average proficiency in MSOffice Suite and other consulting-related software
Excellent communication (written and verbal) and interpersonal relations skills
Prioritization of hands-on involvement in delivering excellent client experience and project outcomes
Desire and ability to work in a dynamic, fast-paced environment
About Us
************************************
Trinity's salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs. A reasonable estimate of the current range is $210,000 - $250,000. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus.
Trinity's Commitment to Diversity, Equity & Inclusion
Trinity Life Sciences is an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. Trinity is committed to the principles of diversity, equity, and inclusion and to providing employees with a work environment that is free of discrimination and harassment. All employment decisions at Trinity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, disability, ethnicity, gender identity or expression, family, parental, or veteran status, and/or any other status based on identity or that is protected by the laws or regulations in the locations where we operate. Trinity will not tolerate any form of discrimination or harassment and encourages applicants of all ages and identities.
For more information about Trinity's commitment to diversity, equity, and inclusion, you can visit our website.
Head of Customer Engagement
Team manager job in Florham Park, NJ
Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.
Job Description
Establish, nurture and grow client relationships within existing US client portfolio and across new opportunities on pre-agreed Life Sciences accounts
Direct opportunities from idea to contract sign-off, and ensure client satisfaction at the highest level. This includes active contribution from a commercial perspective, as well as strategic direction and operational support during this process
Develop a growth strategy focused both on financial gain and customer satisfaction
Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.
Direct accountability for achieving sales targets in terms of sales ($$) and year-on-year growth consistent with overall business growth objectives
Qualifications
Must have +5 years' experience in digital marketing, preferably in pharmaceutical/medical and/or healthcare sector
● Demonstrated ability to acquire and grow a client base, client retention skills
● Direct experience working for a digital agency, and in-depth knowledge of web and content management, digital metrics and analysis across channels, design thinking and promotional activities
● Possess excellent relationship-building skills
● Detail- and solution-oriented, resourceful, highly organized, and able to multitask effectively
Additional Information
Regards,
Sara Tim
********** Ext-4390
Dental Office Manager
Team manager job in Somerset, NJ
Office Manager Position Available (Full-time)
JobOpportunity -Great Compensation!
KK Dental Associates LLC
is a multi-specilaty multi-location practice with locations in North Brunswick (08902), Somerset (08873), and Edison (08817), NJ andis seeking an
office manager
!Qualified candidates will have more than 5 years experience in the dental field and able to work with andlearn Dentrix Ascend system. We are looking for someone dedicated, compassionate, and qualified with great patient interaction skills.Qualified candidates will havea positive attitude andis looking to be productive and help our office grow.
Bilingual, Spanish speaking preferred
Call/text ************** to learn more about this opportunity.
Dental office manager
Team manager job in Morganville, NJ
We are excited to announce that Cambridge Square Dental is seeking a dedicated and experienced Dental Office Manager to join our growing team. This is a full-time position based physically at our dental practice. Please note this is not a remote job, and the successful candidate will be required to work onsite to manage our office's daily operations efficiently.
This role calls for an individual who is adept at balancing a variety of tasks while maintaining the highest standards of patient care and office management. The Dental Office Manager will be instrumental in fostering a welcoming and professional environment for patients and staff alike.
Duties and Responsibilities
Oversee daily front and back office operations to ensure smooth workflow and high standards of patient service and care.
Implement office policies and procedures and ensure compliance with healthcare regulations and dental board standards.
Manage patient scheduling, registration, and case management to optimize patient flow and satisfaction.
Develop and maintain up-to-date records of all office financials, including patient billing, payroll, and budgeting.
Coordinate with dental staff to support operational needs and address staffing requirements including hiring, training, and performance evaluations.
Establish effective communication channels within the office and with external stakeholders; resolve any conflicts that arise.
Maintain the highest level of confidentiality with respect to patient records and sensitive staff information.
Handle patient complaints promptly and efficiently to maintain the office's reputation and service standards.
Supervise the procurement of dental supplies and equipment ensuring cost-effectiveness and proper inventory management.
Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
Requirements
Proven experience as a Dental Office Manager or relevant role within dental or medical office operations.
Strong leadership skills with the ability to manage and inspire a team effectively.
Excellent organizational and multitasking abilities.
Exceptional communication and interpersonal skills to interact positively with patients and staff at all levels.
Understanding of dental office procedures and workflow with a firm grasp on the needs surrounding patient care and privacy.
Proficiency with dental practice management software and Microsoft Office Suite.
Ability to solve problems effectively and in a timely manner.
Independent worker capable of taking initiative and managing office duties without continuous supervision.
A strong team player who can collaborate with other staff members to achieve business and patient care objectives.
Commitment to maintaining professional and ethical dental practices.
Dental Senior Office Manager
Team manager job in South Plainfield, NJ
Who We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Dental Senior Office Manager
Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance.
Essential Functions:
Oversee operations for multiple dental practice locations within the district.
Ensure all locations operate efficiently and deliver exceptional patient care and customer service.
Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols.
Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance.
Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability.
Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care.
Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development.
Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements.
Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals.
Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices.
Qualifications:
Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations.
Demonstrated experience in measuring and reporting KPIs for multi-site locations.
Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement.
Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management.
Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines.
Associate or bachelor's degree in business, healthcare administration, or a related field.
Benefits:
Highly competitive compensation.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Discounted orthodontic care for you and your family.
Loan assistance for dental assistant school and continued education (CE).
Access to cutting-edge technology and world-class facilities.
A fun, inclusive, and supportive culture where your career can thrive.
Job Type: Full-time
Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications.
Job Location: In-person; local travel between offices required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
Dental Senior Office Manager
Team manager job in Old Bridge, NJ
Job DescriptionWho We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Dental Senior Office Manager
Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance.
Essential Functions:
Oversee operations for multiple dental practice locations within the district.
Ensure all locations operate efficiently and deliver exceptional patient care and customer service.
Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols.
Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance.
Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability.
Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care.
Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development.
Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements.
Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals.
Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices.
Qualifications:
Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations.
Demonstrated experience in measuring and reporting KPIs for multi-site locations.
Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement.
Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management.
Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines.
Associate or bachelor's degree in business, healthcare administration, or a related field.
Benefits:
Highly competitive compensation.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Discounted orthodontic care for you and your family.
Loan assistance for dental assistant school and continued education (CE).
Access to cutting-edge technology and world-class facilities.
A fun, inclusive, and supportive culture where your career can thrive.
Job Type: Full-time
Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications.
Job Location: In-person; local travel between offices required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
Assistant Dental Office Manager
Team manager job in Newark, NJ
Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company.
Duties and Responsibilities:
Maintains control of patient scheduling
Addresses and resolves patient complaints
Reviews patient charts making corrections with posting if needed
Takes on the responsibility of the Treatment Plan Coordinator in some offices
Has working knowledge of all insurances; handling of claims, attachments for claims
Maintains collection controls and systems
Oversees daily closeout functions as well as daily deposit with the corporate office
Coordinates end-of-month functions with the corporate office & Dental Practice Manager
Monitors patient A/R
Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings
Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager
Contacts maintenance for all office equipment in need of repair for optimum function
Following up on unresolved task
Performs miscellaneous job-related duties as assigned
Coordinating office needs with Dental Practice Manager
Assistant Dental Office Manager - Qualifications
High School diploma or GED required
Experience using Outlook, Word Excel preferred
Easily able to learn new technologies and systems required
Performs miscellaneous job-related duties as assigned.
Knowledge and Skills/Expected Competencies:
Work experience in an administrative function and/or customer facing role required
Working knowledge of dental or medical front desk duties and responsibilities preferable
Previous dental office management work experience preferable
Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed
Benefits Summary
At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week):
Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
Additional Perks:
Employee Assistance Program (EAP)
Identity Theft & Fraud Protection
Legal Support Services
Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)
Wellness Programs
Financial Wellness and Planning Tools
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Auto-ApplyWebsite Operations Manager
Team manager job in Parsippany-Troy Hills, NJ
Title - Website Operations Manager
Requirements:
Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic
Partner with the business analyst to define and write detailed user requirements for the development team
Review and test functionality against requirements prior to new features being published
Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials
Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements
Identify data driven decisions through analytics and testing.
Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime .
QUALIFICATIONS
Strong communication skills and ability to coordinate projects cross functionally
The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results
Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus
Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site
Experience with Google Analytics 4 to inform decisions is strongly preferred.
Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred
Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management
EDUCATION and ADDITIONAL EXPERIENCE
Bachelor's Degree required; MBA or relevant Master's Degree preferred
5-8 years of experience in leading/managing website development in a large cross functional team environment
Exceptional ability to co-create and work collectively with various business leaders and key stakeholders
Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans
Operations Manager
Team manager job in Jersey City, NJ
We are seeking a highly organized and proactive Operations Manager and Property Management Coordinator to support our team in delivering exceptional service to tenants and maintaining operational excellence. This role combines property management, vendor coordination, financial administration, and operational support to ensure smooth day-to-day operations. This role will work closely with our Director of Operations and will sit fully on-site in Jersey City.
Key Responsibilities
Maintenance Coordination & Property Management
Respond promptly to resident maintenance requests and service calls, dispatching technicians or vendors within established timelines.
Monitor and ensure timely completion of work orders in compliance with company standards.
Conduct follow-ups with tenants to confirm satisfaction and resolution of maintenance issues.
Perform weekly on-site inspections to maintain operational and maintenance standards.
Research, evaluate, and onboard qualified vendors and service providers.
Manage RFP processes to secure competitive pricing and quality service.
Serve as the primary point of contact for operational and maintenance vendors, fostering strong relationships.
Review and process invoices for accuracy and completeness.
Manage office and maintenance supply orders, maintaining proper documentation and inventory.
Track and maintain financial records, including banking matters.
Perform accounting tasks using Excel and QuickBooks.
Provide direct assistance to the Director of Operations with administrative tasks, project coordination, and special initiatives.
Support operational reporting, documentation, and compliance tracking.
Identify and implement process improvements to enhance efficiency and tenant satisfaction.
Oversee daily office activities, including correspondence and budget management for multiple properties.
Organize and track timelines for current inventory and future business development activities.
Conduct online research on investment opportunities and market trends.
Qualifications
Bachelors Degree in Business
Strong organizational and multitasking skills.
Excellent communication and relationship management abilities.
Proficiency in Microsoft Excel and QuickBooks.
Experience in property management or operations preferred.
Head of Customer Engagement
Team manager job in Florham Park, NJ
Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.
Job Description
Major Duties and Responsibilities
● Establish, nurture and grow client relationships within existing US client portfolio and across new opportunities on pre-agreed Life Sciences accounts
● Evaluate and manage strategic business leads, initiatives, partnerships and/or collaborations - both as standalone organization, as well as in collaboration with wider Accenture accounts
● Direct opportunities from idea to contract sign-off, and ensure client satisfaction at the highest level. This includes active contribution from a commercial perspective, as well as strategic direction and operational support during this process
● Contribute to the overall strategic commercial direction of boomerang, and remain aligned with all other regions to ensure a unified offering and messaging
● Develop a growth strategy focused both on financial gain and customer satisfaction
● Promote the company's products/services addressing or predicting clients' objectives
● Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.
● Work with internal teams to plan and develop RFPs/proposals that speaks to the client's needs, concerns, and objectives
● Direct accountability for achieving sales targets in terms of sales ($$) and year-on-year growth consistent with overall business growth objectives
Qualifications
● Must have +5 years' experience in digital marketing, preferably in pharmaceutical/medical and/or healthcare sector
● Must have +5 years of progressive experience in business development managing accounts of +$1m
● Demonstrated ability to acquire and grow a client base, client retention skills
● Ability to both control opportunities from an eagle-eye perspective, as well as to roll up sleeves and contribute to operational tasks
● Direct experience working for a digital agency, and in-depth knowledge of web and content management, digital metrics and analysis across channels, design thinking and promotional activities
Additional Information
Regards,
Sara Tim
********** Ext-4390