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Team manager jobs in Franklin, TN - 246 jobs

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  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Team manager job in Brentwood, TN

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25-45 hourly 60d+ ago
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  • Operations Manager

    Lojac Hydro Excavation

    Team manager job in Lebanon, TN

    LoJac, LLC provides premium services to the construction industry across the Southeast. Key services include Hydro-Excavation, Jetting, CCTV, and Subsurface Utility Engineering. At LoJac, our core focus is on safety, customer satisfaction, and completing projects efficiently and on time. Role Description This team member is responsible for the hydrovac fleet, operators, technicians and associated tools to be mission ready at all times. This role includes oversight of operator and technician proficiency, adherence to safety protocols and practices, unit maintenance by the operators, units are outfitted with appropriate tooling for the assigned mission, monitoring inventory levels, and consumables for missions including PPE for their assigned area. This position will be notified along with fleet maintenance of units that require attention and will work with Fleet Maintenance to determine urgency and downtime. This Team Member is also responsible for dispatching units and personnel for work schedule in their assigned area. Coordination with area sale team member and customer contact for site specific requirements and extending or rescheduling of missions. Key Responsibilities The following is a list of items or tasks included in this role but is not meant to be all inclusive as other tasks, need or requirements likely exist or may arise: 1. Operator and Technician proficiency, preparedness and readiness at all times to perform missions with necessary units and equipment. 2. Dispatching of operators and technicians for missions 3. Launch units and crews each day for missions 4. Safety proficiency of operators and technicians 5. Review of billable and non-billable payroll time with management 6. Review mission sites for unique aspects of customer requirements or mission aspects 7. Fleet readiness and maintenance in conjunction with Fleet Manager 8. Monthly Safety Review and documentation 9. Interviewing, hiring and termination, if necessary, of operators and technicians for Hydro-Vac Operations. 10. Oversight and reporting of needed inventory items and PPE 11. Request for specialty items for missions 12. Attendance and appearance of operators and technicians in their area. All other necessary actions or tasks to ensure the Hydrovac Fleet, Operators, Technicians are ready at all times. Qualifications Experience: Minimum 5-7 years of experience in managerial experience, preferably in the hydrovac, oil & gas, or construction industries. Skills: Strong communication and leadership abilities. Excellent analytical, organizational, and documentation skills. Proficiency in MS Office and field operations software. Ability to travel to various job sites as required. Working Conditions Combination of field and office work. Exposure to outdoor elements, noise, and industrial environments. Why Join Us Competitive salary and benefits package. Commitment to employee development and safety excellence. Opportunity to make a direct impact on safety performance and company culture. To Apply: Send your resume and cover letter to *****************
    $54k-90k yearly est. 5d ago
  • Retail Team Manager

    Wahid Inc.

    Team manager job in Shelbyville, TN

    Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid driver's license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age1-2 years of wireless sales management3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required
    $44k-90k yearly est. Auto-Apply 60d+ ago
  • Dental Office Manager

    Star Dental Partners

    Team manager job in Franklin, TN

    Titan Dental is now hiring a Full Time Dental Office Manager in Franklin, TN! Enjoy a great schedule! Monday, Wednesday, Thursday: 7:30 am - 5:15 pm Tuesday: 9:00 am - 4:00 pm Friday: 9:00 am - 1:00 pm We are seeking a knowledgeable, reliable Dental Office Manager to join our community of collaborative, high-quality clinical, business and operations professionals. To learn more about this quaint and friendly office, visit: *********************** Job Summary Within the SDP affiliated network of dental practices, the Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results. Values & Competencies • Integrity • Accountability • Customer-centric • Effective leadership skills • Experience in P&L Management • Demonstrates flexibility as appropriate • Results-driven • Ability to successfully multitask under pressure • Strong organizational skills • Strong attention to detail and takes initiative • Proficient in Time Management • Excellent communication skills (verbal/written) Responsibilities • Team leadership, coaching and training • Profit & Loss (P&L) management • Staff and patient scheduling • Time & Attendance (T&A) management • Payroll process management • Accounts Payable (AP) managementManage insurance claims and other forms of payment • Patient satisfaction and experience • Collaborate on internal and external marketing efforts • Implement policies and procedures • Promote SDP company policies and best practices (published or otherwise communicated) • Management of dental licenses and other related certifications • Maintain current safety procedures and personal protective equipment required to minimize health risks • Other job duties as assigned Qualifications • 5 years of dental office management experience required • Proficient in dental performance management software (Dentrix, Eaglesoft, etc.) • Strong understanding of marketing strategies, platforms, tools and metrics • Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word) • Solid understanding of P&L management (budgeting) • Works well independently • Comprehensive understanding ability to enforce current labor laws • Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.) Work Environment/Conditions • Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required • Ability to travel up to 10% • Prolonged sitting and standing as needed • Ability to lift up to 15 lbs. • Exposure to potentially hazardous objects and/or materials • Ability to wear appropriate work attire as needed or required Practice Description Additional employment benefits include: Patient-centric community approach Work/life balance Opportunity for career growth Professional development and support with continuing education Strong business and operational teams Employee Assistance Program (EAP) for all employees and their household 401K Full-Time (FT) Employees are eligible for: Paid Time Off Paid Company Holidays, Bereavement, and Jury Duty Paid $25k Basic Life & AD&D insurance Medical, Dental, and Vision Short Term Disability Voluntary Life & AD&D Insurance Pet Insurance Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $33k-48k yearly est. Auto-Apply 11d ago
  • Dining Experience Manager - Full-Time

    Vitality Living

    Team manager job in Brentwood, TN

    Join Our Team at Vitality Living as a Dining Experience Manager at our Traditions at Mill Creek Community! At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. At Vitality, everyone is not only encouraged to be themselves but celebrated for it! Join us today and bring your individuality along! Dining Experience Manager Responsibilities: Greet residents, visitors, and team members courteously Interview, hire, train, and manager performance for dining staff Manage all aspects of table service ensuring resident preferences are accommodated and excellent service is provided to customers and guests Ensure all dining rooms, including the private dining room, are fully set at all times Perform other duties as assigned by Culinary Services Director Join us today if you meet the following requirements: High school diploma or GED, Culinary Certificate or Degree preferred 3-4 years of culinary and dining management experience Current ServSafe certification Current driver's license Ability to manage and counsel team dynamic, inventory, safety, cleanliness, budget and expenses Exceptional listening and communication skills to effectively convey information verbally and in writing Some of our benefits include: Medical, Dental, and Vision Insurance Generous PTO Plan Monthly and quarterly perfect attendance bonuses 401k Job Details: Full-Time Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.
    $38k-73k yearly est. 12d ago
  • Director, Customer Care Center

    Headquarters Careers at Servpro Industries

    Team manager job in Gallatin, TN

    What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Director, Customer Care Center, is responsible for providing strategic leadership and oversight for the Customer Care Contact Center functions across multiple contact channels (phone, email, chat, etc.) and continuous improvement to deliver revenue and profit growth, high levels of customer and franchise satisfaction, and service level achievement, while supporting the Company s strategic initiatives. This leader will support functions such as new customer intake, lead assignments to franchises, existing customer support, franchise support, and client support. This role will lead multiple direct reports including Care Center supervisors, along with overseeing a Care Center team which provides exceptional customer service in a 24/7/365 environment. They will provide leadership that includes strategies, policies, procedures, goals, metrics, and programs for the department. Additionally, this leader will be growth and technology oriented, leading the call center to a more modern, world-class customer care center. You will Oversight for a diverse team of professionals responsible for providing exceptional customer service to customers in need of Servpro services, as well as the Servpro franchise community in a variety of ways, including driving performance to an established set of goals, development of strategies, policies, and procedures to optimize the performance and success of the Team. Lead training, coaching, engagement, retention, and recognition initiatives for Customer Care Center Team Members to support organizational growth. Monitor staffing and forecasting for department to determine appropriate resource allocation. Experience deploying Ai solutions to increase call capacity and customer satisfaction. Partner with Operations, Marketing, Sales, IT, and other departments to drive innovation in the customer experience and sales channels. Advocate for the customer in all situations, operations, technologies, content, projects, and strategy. Share customer feedback to extended and senior leadership. Develop and manage budget for Customer Care Center. Focus on controlling costs through the management of departmental spending and process efficiency improvements. Perform to operational goals, processes, and Customer Care Center SLAs regarding the performance of the organization to optimize customer satisfaction and the customer experience through efficient and timely issue resolution. Develop a benchmark driving management structure identifying and monitoring key performance indicators. Ensure that performance quality/outcomes, scorecards, and benchmarking activities are in place; collaborate to ensure the operations team utilizes this data to make improvements. Ensure quality standards are benchmarked against industry best practices. You have 7+ years successful experience in contact center management-preferably with property insurance or home services. Franchise experience a plus. Business Process Outsourcing (BPO) services a plus. Leadership experience | Proven ability to coach and develop others, provide feedback and actively listen. Passionate about engaging and developing high performing teams. Collaborative | Works collaboratively with the team and business partners to overcome challenges and achieve shared goals. Advanced data acumen | Tracks, analyzes, and reports performance data, taking action to achieve performance goals and objectives. Excellent Communication Skills | Strong verbal and written communication skills. Ability to deliver professional presentations confidently to all levels of leadership. Proficiency with Microsoft Office products is required. Strategic thinking with tactical execution ability is key. Proven experience defining and driving successful implementation of improvements through both process re-engineering and incorporation of tools and technology. Advanced experience with IVR, workforce management, telephony, and other call center software systems. Familiarity with the emerging contact center technologies and AI desired Education Bachelor s degree, from an accredited college or university, in business or another related field. Any suitable combination of education or experience will be considered. About SERVPRO For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
    $71k-102k yearly est. 18d ago
  • Customer Service Manager - State Farm Agent Team Member

    Nathan Turbeville-State Farm Agent

    Team manager job in Brentwood, TN

    Job DescriptionBenefits: 401(k) Paid time off Training & development ROLE DESCRIPTION: As an Account Representative for Nathan Turbeville - State Farm in Nolensville, TN, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS: Must be able to commute to Nolensville, TN Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Able to obtain Insurance Producers License in Property, Casualty, Life, Health Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer Bilingual Spanish Preferred BENEFITS: Paid time off (holidays and personal/sick days) Salary plus commission/bonus Growth potential/opportunities for advancement within my agency Monday - Friday, No Nights, No Weekends Quarterly Team Outings Opportunity for advancement Parental Leave Training and Development CALL OUR OFFICE TODAY AT ************** TO SCHEDULE AN INTERVIEW!
    $22k-39k yearly est. 24d ago
  • Dining Experience Manager - Full-Time

    VSL Employee Co LLC 3.6company rating

    Team manager job in Brentwood, TN

    Job Description Join Our Team at Vitality Living as a Dining Experience Manager at our Traditions at Mill Creek Community! At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. At Vitality, everyone is not only encouraged to be themselves but celebrated for it! Join us today and bring your individuality along! Dining Experience Manager Responsibilities: Greet residents, visitors, and team members courteously Interview, hire, train, and manager performance for dining staff Manage all aspects of table service ensuring resident preferences are accommodated and excellent service is provided to customers and guests Ensure all dining rooms, including the private dining room, are fully set at all times Perform other duties as assigned by Culinary Services Director Join us today if you meet the following requirements: High school diploma or GED, Culinary Certificate or Degree preferred 3-4 years of culinary and dining management experience Current ServSafe certification Current driver's license Ability to manage and counsel team dynamic, inventory, safety, cleanliness, budget and expenses Exceptional listening and communication skills to effectively convey information verbally and in writing Some of our benefits include: Medical, Dental, and Vision Insurance Generous PTO Plan Monthly and quarterly perfect attendance bonuses 401k Job Details: Full-Time Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.
    $27k-47k yearly est. 13d ago
  • Customer Experience Coordinator

    Marshalls of Ma

    Team manager job in Franklin, TN

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2000 Mallory Lane Location: USA Marshalls Store 0594 Franklin TNThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $14-14.5 hourly 19d ago
  • Office Manager

    Pleasant View Learning Center

    Team manager job in Pleasant View, TN

    Pleasant View Learning Center in Pleasant View, TN is looking for one office manager. Our ideal candidate is self-driven, ambitious, and hard-working. Split shift: 6:00 AM-8:30 AM and 2:00 PM-6:00 PM. Monday- Friday. Benefits No nights or weekends Holidays off Paid Vacation Employee Discount Team Retreat Responsibilities Coordinate and schedule meetings and appointments Maintain a positive and efficient working environment Greet and assist guests Qualifications Preferred experience in a managerial role Exceptional organizational skills with the ability to delegate effectively Great written and verbal communication skills High attention to detail Familiarity with computer systems We are looking forward to hearing from you.
    $29k-44k yearly est. 60d+ ago
  • Customer Service Manager - State Farm Agent Team Member

    Lauren Tullos-State Farm Agent

    Team manager job in Hendersonville, TN

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development At Lauren Tullos State Farm we're seeking a highly motivated Customer Service Representative to join our team. Key Responsibilities: Establish and maintain customer relationships through regular follow-ups. Provide exceptional customer service, addressing inquiries and concerns regarding insurance availability, policy changes, claims, and billing. Use a customer-focused approach to educate customers about insurance options and develop leads. Benefits: Competitive hourly pay plus commission/bonus structure. Opportunity for career growth and advancement within the agency. Valuable experience in sales, marketing, and customer service. Requirements: Possess excellent interpersonal, communication, and problem-solving skills. Be enthusiastic about the role of insurance in helping people manage risks and achieve their goals. Hold or be able to obtain a Property and Casualty license and a Life and Health license. Thanks,
    $22k-39k yearly est. 7d ago
  • Call Center Manager

    American Home Design 4.2company rating

    Team manager job in Goodlettsville, TN

    Job Description Call Center Manager American Home Design is looking for an experienced Call Center Manager to lead our team that is responsible for setting and issuing appointments for our in-home water filtration product. This is a hands-on leadership role where you'll manage and coach the agents, handle the daily operations, and keep your team focused on hitting their individual as well as overall appointment setting goals. Location : 880 Conference Drive Goodlettsville, Tennessee What You'll Be Doing Leading and motivating a team of remote call center agents Managing schedules, call flow, and workload so everything runs smoothly Tracking key numbers like talk time, appointment set rates, and demos Interviewing and bringing on new agents Working with our trainer to provide ongoing agent coaching Managing scripts- creating new ones as needed, ensuring the agents are using them effectively Keeping our call center software (Five9, LP, Neustar) updated and running efficiently Sharing performance updates and insights with sales managers and leadership What We're Looking For Previous experience managing a call center preferably where agents are responsible for appointment setting or have sales goals A leader who can motivate, coach, and hold people accountable Strong communication and problem-solving skills Confident using call center technology and digging into performance reports Highly organized and able to juggle multiple priorities Potential Earnings & Benefits Base Salary + Lucrative Bonus Opportunity Benefits: Health Insurance, Life, Dental, Vision, and Disability Insurance 401(K) Paid Time Off Paid Holidays Why You'll Love It Here For more than 45 years, American Home Design has been a trusted, locally owned home improvement company serving Tennessee and Southern Kentucky. Recognized by The Tennessean as a Top Workplace Winner year after year, we're proud to offer a family-like culture where contributions are valued and rewarded. Join us and play a key role in growing our team and our future. If you're a hands-on leader who enjoys building strong teams and delivering great results, we'd love to talk with you.
    $36k-50k yearly est. 5d ago
  • Front Office Manager

    Avion Hospitality

    Team manager job in Brentwood, TN

    The Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Requirements Education & Experience At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. Must be proficient in Windows operating systems, Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Job Duties & Functions Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Front Desk personnel according to Avion Hospitality S.O.P.'s. Ensure compliance to brand and company training, using the steps to effective training according to Avion Hospitality standards. Prepare and conduct all Front Desk interviews and follow hiring procedures according to Avion Hospitality S.O.P.'s. Conduct all 90 day and annual Front Desk employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Front Desk personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met, i.e., Central Reservations, Market Segment, AAdvantage, Travel Agent check registers, etc. Review Front Desk staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Avion Hospitality S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Avion Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Avion Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Avion Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality S.O.P.'s. Ensure implementation of all Avion Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Avion Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Avion Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Be aware of all rates, packages and promotions currently underway. Follow and enforce all Avion Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Maintain and monitor "Lost and Found" procedures and policies according to Avion Hospitality standards. Establish and maintain key control system. Ensure participation within department for monthly Avion team meeting. Focus the Front Desk Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s, special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Conduct meetings according to Avion Hospitality standards as required by management. Other duties as required.
    $36k-49k yearly est. 20d ago
  • Front Office Manager

    Hyatt Place Nashville/Brentwood

    Team manager job in Brentwood, TN

    Job DescriptionDescription: The Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Requirements: Education & Experience At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. Must be proficient in Windows operating systems, Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Job Duties & Functions Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Front Desk personnel according to Avion Hospitality S.O.P.'s. Ensure compliance to brand and company training, using the steps to effective training according to Avion Hospitality standards. Prepare and conduct all Front Desk interviews and follow hiring procedures according to Avion Hospitality S.O.P.'s. Conduct all 90 day and annual Front Desk employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Front Desk personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met, i.e., Central Reservations, Market Segment, AAdvantage, Travel Agent check registers, etc. Review Front Desk staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Avion Hospitality S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Avion Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Avion Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Avion Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality S.O.P.'s. Ensure implementation of all Avion Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Avion Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Avion Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Be aware of all rates, packages and promotions currently underway. Follow and enforce all Avion Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Maintain and monitor "Lost and Found" procedures and policies according to Avion Hospitality standards. Establish and maintain key control system. Ensure participation within department for monthly Avion team meeting. Focus the Front Desk Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s, special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Conduct meetings according to Avion Hospitality standards as required by management. Other duties as required.
    $36k-49k yearly est. 14d ago
  • Office Manager

    Wilson Bank & Trust 4.0company rating

    Team manager job in Brentwood, TN

    The Office Manager is responsible for achieving budgeted loan, deposit, and income goals and managing financials for a bank office. This position develops new customer relationships and deepens existing relationships through outside calling and other business development efforts. The Office Manager originates loans and manages a loan portfolio. This position reports to the Retail & Operations Manager and provides excellent service and support to team members and customers while demonstrating the Company's values and supporting the mission. JOB DUTIES AND RESPONSIBILITIES: Responsible for achieving budgeted loan, deposit, and income goals and managing financials for a bank office Provide an extraordinary customer experience and hold team accountable for same Utilize sales and service strategies to develop new customer relationships and deepen existing relationships, including outside sales calling and active participation in follow-up strategies Originate loans and manage a loan portfolio Perform duties of both Customer Service Representative and Personal Banker based on staffing and customer demand within the office Responsible for resolution of deposit and loan exceptions for the bank office Supervise, train, and mentor staff. Identify professional development opportunities and provide performance feedback on an ongoing basis. Assist team members with complex or escalated customer issues or concerns Confirm office is compliant with regulations, policies and procedures to include annual and quarterly audits and security of premises Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional associations, and attending bank-sponsored or required training Participate in outside community activities, as required Perform other duties, as assigned REQUIRED QUALIFICATIONS: High School diploma or GED 3 years of retail banking experience, previous lending experience preferred 1 year of supervisory or leadership experience Possess knowledge, skills, and abilities necessary to perform all job duties and responsibilities Proficient with Microsoft Office Suite and other standard software applications Effective verbal and written communication skills Excellent interpersonal, critical thinking and problem-solving skills High standards for integrity, honesty, professionalism, and work ethic Commitment to service excellence Demonstrate flexible and efficient time management and ability to prioritize workload Ability and willingness to work with purpose and a strong sense of urgency Self-starter, positive and enthusiastic, with a desire to exceed expectations and ability to lead a team Maintain a professional demeanor at all times, using appropriate levels of confidentiality and discretion Ability to effectively work in collaboration with others to achieve business objectives Ability to work Saturdays on a rotating basis Participation in community events and in school banking program are required, as are public speaking, and working extended hours, as needed Willing to grow and be challenged
    $39k-52k yearly est. 11d ago
  • Customer Service Supervisor

    Petsuites

    Team manager job in Murfreesboro, TN

    Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount
    $31k-45k yearly est. 60d+ ago
  • Branch Support Manager

    Wells Fargo 4.6company rating

    Team manager job in Brentwood, TN

    **About this role:** Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargo (********************************************* **In this role, you will:** + Lead or participate in support functions for multiple business groups and contribute to large scale strategic initiatives + Lead in the execution of various supervisory approvals for the Brokerage Support team including, supervisory review and approval of operational transaction requests including but not limited to, asset movement, account maintenance, order errors, document approvals and various remediation projects to ensure timely completion, quality, and compliance + Lead, participate and collaborate with peers, colleagues and mid-level managers in adherence, development and interpretation of policies, procedures, and compliance requirements + Act as the primary point of escalation for operational controls, technology and service inquiries from Financial Advisors, Client Associates, Operations and other branch and Support Center employees to resolve complex issues related to work allocation, and daily operations + Lead or participate in research and resolving moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy, policies, procedures, and compliance requirements + Work independently to identify, strategize and make recommendations for support function by providing support and leadership + Provide leadership in management of relationships, participate in planning and execution of programs, services, and initiatives that may include risk mitigation, efficiency, and customer experience with cross functional business partners + Identify and provide consultation on opportunities for process improvement and risk control development + Lead and support the onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets + Lead projects, teams or serve as a mentor for those who are less experienced; guide talent development and assist local management in hiring talent for Client Associates within assigned markets **Required Qualifications:** + 4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration **Desired Qualifications:** + 1+ years of leadership experience + Knowledge and understanding of branch exams and regulatory requirements from an operational support perspective + Strong client service skills + Strong attention to detail and accuracy skills + Effective organizational, multi-tasking, and prioritizing skills + Strong verbal, written, and interpersonal communication skills + MS Office (Teams, Outlook, Word, Excel, PowerPoint) experience **Job Expectations:** + US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. FINRA Series 65 or 66 examinations or equivalent must be completed within either a 90 or 180-day time period, depending upon number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required + This role requires a FINRA supervisory license and may require working in the assigned office location for at least one year from the hire date. Any supervisory role employee holding a FINRA supervisory license, who has answered affirmatively to certain Form U4 Section 14 regulatory questions/disclosures, will be ineligible to work from a location other than their assigned office location + Ability to travel up to 20% **Posting End Date:** 29 Jan 2026 **_*Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-513468
    $69k-117k yearly est. 18d ago
  • Call Center

    Perunhr

    Team manager job in Spring Hill, TN

    Responsibilities Professionally represents Companies Mission and Values and the Brand during each customer engagement. Answers inbound calls in a Call Center environment Resolves and documents all customer contacts, inquiries, and concerns in the system. Follows through with a sense of urgency on any research or additional contact to ensure customer complaint or query is resolved in a timely manner. Partners with the field, vendors and internal departments to ensure resolution to customer contacts as needed. Provides product information and project information, which could include recommending products to purchase and/or their effective use. May perform other duties as assigned * Qualifications Basic computer skills with experience in Microsoft Word, Microsoft Excel Strong communication (verbal, listening, and written) and interpersonal skills Must have ability to handle conflict positively Strong sense of urgency Must demonstrate strong problem solving, multi-tasking and critical thinking skills Experience in call logging systems is preferred Customer service-focused call center experience is helpful Overview Hybrid Role: This is not a fully remote position | Training will be in-person
    $27k-43k yearly est. 60d+ ago
  • Part Time Nights and Weekends Customer Experience Manager

    Michaels 4.2company rating

    Team manager job in Murfreesboro, TN

    Store - NASH-MURFREESBORO, TNDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $25k-42k yearly est. Auto-Apply 60d+ ago
  • Bookkeeper / Office Manager

    Brightspace Senior Living

    Team manager job in Hendersonville, TN

    Job DescriptionBenefits: HSA 401(k) Competitive salary Dental insurance Health insurance Opportunity for advancement Vision insurance Do you thrive on supporting others and creating a smooth, positive workplace? You might be the perfect fit for our BOOKKEEPER / OFFICE MANAGER role at PARK PLACE RETIREMENT! Park Place offers independent and assisted living apartments and enjoys a strong tradition of service in the Hendersonville market. Ideal Candidate for BOOKKEEPER / OFFICE MANAGER: 3+ years working knowledge of accounting / bookkeeping 2+ years successful office management experience AS or BS degree in accounting (or equivalent experience) Accounting software experience Proven skills in A/R, A/P, payroll and bank reconciliations Supervises receptionists Serves as a helpful "go to" for residents and staff Enjoys serving seniors Embraces our culture of positivity and teamwork Job Tasks: Monthly bookkeeping including A/P, A/R, revenue, daily receipts, reconciles cash, petty cash account Assembles month-end closing package for home office accounting team Processes payroll semi-monthly (timecards, time off, W2s) Serves as human resources role with orientation, personnel & medical files, I-9s, benefits, etc. Coordinator for workers' comp Supervises receptionists The Senior Living Advantage at Park Place: "People come first" culture of respect, excellence and outstanding customer service Leadership, personal ethics and relationships of trust are highly valued Family-owned community serving the Hendersonville area for 40 years Opportunity to make a daily difference in a resident's life Career advancement opportunities locally and nationwide EOE, Drug-Free Workplace
    $29k-44k yearly est. 25d ago

Learn more about team manager jobs

How much does a team manager earn in Franklin, TN?

The average team manager in Franklin, TN earns between $31,000 and $124,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Franklin, TN

$62,000
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