A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $22.25
Maximum Salary: $27.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$22.3-27.8 hourly 7d ago
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On/Off-Campus Housing Customer Service Supervisor
Usc 4.3
Team manager job in Parksdale, CA
USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values.
USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do.
We are seeking a Customer Service Supervisor to join our rapidly growing team.
The Opportunity:
The Customer Service Supervisor will be the first point of contact for our students, faculty, staff, parents, and guests. You will coordinate and monitor building and office operations to ensure best quality practices are met daily. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today!
The Accountabilities:
Coordinate and monitor office operations to ensure best quality practices are met daily. Hires, trains, supervises, coaches, counsels and evaluates 15-20 student employees, on average. Create and revise semester schedule, review and approve time cards and adjust for missing or inaccurate time punches. Create reports on work orders, occupancy discrepancy and key tracking. Maintain and print building rosters weekly, assesses condition of rooms, and bill residents for damages, lost keys, access cards and more throughout the year.
Develop and maintain open, positive, effective and constant communication with residents, parents, fellow staff, custodians and vendors, following up on work orders and resolving any complications efficiently and in a timely manner. Is mindful of inter- and cross-cultural communication within university living environments when conducting complaint and dispute resolutions. Document staff infractions and holds one-on-one biweekly staff meetings to ensure best practices.
Accept, log, oversee, return and review all mail provided by federal and private mail/parcel carriers. Responsible for troubleshooting at print stations before requesting assistance from Housing IT. Conduct regular supply inventory audits and oversees items needed for move-in/out (labels, envelopes, signage, etc.). Order supplies for offices, managers and print stations.
Conduct regular building inspections, and inspect rooms for working smoke detectors and any health and safety violations. Communicate in advance with residents prior to entering apartments and before and after completing work requests. Ensure all physical keys accounted for and tested prior to resident assignments or key changes. Oversee locks for programming of rooms, stairwells and lounges residents are assigned and given access to. Provide and maintain keys for reserved areas and common spaces.
Structure open house tours and prepare for move-in events. Facilitate summer rental offers for conferences, coordinating with linen and maid services to ensure rooms are prepared and serviced weekly. Maintain reservations and records of accommodations, manage records of all transactions, and turn in payment slips daily.
Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
The Qualifiers:
Education: High School Diploma.
Experience: 2 years.
Expertise:
Two (2) years' experience in property management, customer service, administration or relevant field with some experience in a management/leadership role.
Experience advising and counseling students.
Proven knowledge of residential building operating procedures, layouts, configurations, and inventories.
Working knowledge of California tenant laws and issues, rental market conditions and trends, and resources available to university students.
Proven interpersonal, analytical, and oral and written communication skills.
Demonstrated experience interacting with communities diverse with regard to cultures, backgrounds, and socioeconomic status, exercising diplomacy, tact, and discretion.
Ability to help foster environments of trust, collaboration, transparency, and accountability.
Proven organization and project management skills, able to successfully multitask and shift priorities.
Experience resolving conflicts, problem solving, and encouraging partnerships.
Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.
What We Prefer:
Preferred Education: Associate's Degree. Bachelor's Degree.
Preferred Field of Expertise: Four years' experience in residential property management, customer service, maintenance, higher education, and/or other relevant fields. Proven knowledge of undergraduate and graduate student development theories, from psychosocial and cognitive/structural theories, to ecological and integrative ones. Demonstrated experience with computer operating systems, mobile applications, and social media (e.g., Microsoft Office, Instagram, Google Docs, Slack).
The Trojan Family Rewards:
We pride ourselves in creating the
BEST USC EXPERIENCE
, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit ****************************************
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
FIGHT ON!
The hourly rate for this position is $30.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.
Job Description Summary
Minimum Education: High school or equivalent.
Minimum Experience: 2 years.
Minimum Field of Expertise: Two years experience in property management, customer service, administration or relevant fields, with some experience in a management/leadership role. Experience advising and counseling students. Proven knowledge of residential building operating procedures, layouts, configurations, and inventories.. Working knowledge of California tenant laws and issues, rental market conditions and trends, and resources available to university students. Proven interpersonal, analytical, and oral and written communication skills. Demonstrated experience interacting with communities diverse with regard to cultures, backgrounds, and socioeconomic status, exercising diplomacy, tact, and discretion. Ability to help foster environments of trust, collaboration, transparency, and accountability. Proven organization and project management skills, able to successfully multitask and shift priorities. Experience resolving conflicts, problem solving, and encouraging partnerships.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$30 hourly Auto-Apply 55d ago
Manager, Care Team
Independent Living Systems 4.4
Team manager job in Fresno, CA
We are seeking a Manager, Care Team to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Manager, Care Team plays a pivotal role in ensuring the delivery of high-quality health care services to members. This position is responsible for overseeing the daily operations of the care team, ensuring that all staff members are effectively trained and supported in their roles. The Manager will work closely with healthcare professionals to develop and implement care plans that meet the diverse needs of members. Additionally, this role involves monitoring member outcomes and satisfaction to continuously improve service delivery. Ultimately, the Manager of the Care Team is dedicated to fostering a compassionate and efficient environment that prioritizes member well-being and safety.
Minimum Qualifications:
Bachelor's degree in Nursing, Health Administration, or a related field required.
Minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role required.
Current nursing license or relevant certification preferred.
Requires knowledge of and experience working with community agencies and programs.
Requires experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process.
Requires strong problem-solving and customer service skills.
Must be a CA Resident, and must reside in CA while employed.
Current and valid California (CA) Driver's License.
Must use personal vehicle and current vehicle registration required.
Proof of auto insurance required, must maintain CA minimum insurance coverage.
BCLS CPR Certification required.
Preferred Qualifications:
Master's degree in Social Work, Nursing, Health Administration, or a related field.
Experience with electronic health record (EHR) systems.
Responsibilities:
Conducts interviews and hiring of direct reports. Completes a ninety-day introductory and annual performance evaluation of each direct report. Facilitates professional growth and improved proficiency of staff who are direct and indirect reports through mentoring and training. Conducts ongoing performance management of each direct report; establishes performance goals; and measures performance against goals.
Ensure the development and implementation of care plans in collaboration with the care team, healthcare professionals, caregivers, and members.
Coordinate daily operations of the care team, including scheduling, resource allocation, and workflow management.
Monitor patient care quality metrics and implement improvement plans to address any gaps or challenges.
Collaborate with healthcare providers, administrative staff, and external partners to ensure seamless care coordination.
Manage compliance with healthcare regulations, organizational policies, and safety standards.
Conduct one on ones, audits and regular team meetings to support professional growth and accountability.
Develop and implement training programs to enhance team skills and knowledge.
Address patient and staff concerns promptly and effectively to maintain a positive care environment.
$40k-68k yearly est. Auto-Apply 22d ago
Dental Office Manager
Sonrava
Team manager job in Fresno, CA
We are looking for a Dental Office Manager to join our team!
As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
Ensure compliance with health and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Minimum of high school diploma or equivalent required; bachelor's degree preferred
2+ years of leadership/management experience, dental experience preferred
Strong communication and customer service skills to deliver an exceptional experience
Proven leadership abilities, relationship building skills and team motivation
Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$49k-71k yearly est. Auto-Apply 1d ago
Customer Experience Manager
Michaels 4.2
Team manager job in Fresno, CA
Store - FRESNO-BLACKSTONE, CADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$17.50 - $23.00
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$17.5-23 hourly Auto-Apply 60d+ ago
Guest Experience Manager
Asmglobal
Team manager job in Fresno, CA
Guest Experience Manager DEPARTMENT: Event Services REPORTS TO: Director of Event Services FLSA STATUS: Salaried, Exempt
SALARY: $68,640-$75,000 Annually
As the world's leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world's most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.
The Guest Experience Manager will assist in ensuring a safe, comfortable, and excellent guest experience through planning, monitoring, and managing many aspects of the Guest Experience department before, during, and after events. The coordinator will handle all administration tasks of the departments including scheduling, time clock reporting, maintaining equipment and more.
Essential Duties and Responsibilities
• Manage and schedule part-time event Supervisors, Ushers and Ticket Takers for events.
• Resolve venue guest challenges, concerns and complaints as needed before, during and after events to generate and maintain positive public relations.
• Coordinate with Box Office, Security, and Parking to prepare staffing and logistics for events to provide for an optimal guest experience.
• Develop and implement a Save Mart Center Guest Experience training program to increase awareness of policies and procedures and to maintain a high-level execution of guest experience.
• Hire and discipline part-time staff in coordination with Human Resources.
• Manage large crowds under constantly changing event environments by anticipating problems and appropriate solutions.
• Develop, implement, and oversee all administrative tasks for the department: scheduling, Lost & Found, inventory, processing data reports and analysis for events, track and maintain budgets.
• Serve as primary administrator for ASM Global INSIGHTS customer feedback platform and Raven event incident management platform.
• Assist guests with special needs and ensure compliance with American with Disabilities Act (ADA) and translation services when needed.
• Serve as Manager on Duty for some events.
• All other duties/responsibilities as assigned.
Qualifications
• A minimum education level of: BA/BS Degree (4-year)
• A minimum of 2-4 years of related work experience in events, hospitality, or similar fields
• Prior experience working in a fast-paced environment, demonstrating an ability to work under pressure, multi-task, recognize problems and find solutions.
• Demonstrated skills working well with fellow staff members.
• Ability to work long irregular hours for an extended period of time as dictated by events and schedule, including nights, weekends and holidays.
• Excellent communication skills.
• Ability to stand or remain in a stationary position and walk or move about an area for long periods of time. Ability to lift or move/position items weighting up to 30 lbs.
• Proficiency in Microsoft Office programs (Word, Excel, Outlook, PowerPoint).
• Ability to read, listen, and communicate effectively in English, both verbally and in writing
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$68.6k-75k yearly Auto-Apply 32d ago
Customer Experience Supervisor
Tjmaxx
Team manager job in Clovis, CA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
675 West Herndon Ave
Location:
USA TJ Maxx Store 1033 Clovis CAThis position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$17.5-18 hourly 30d ago
Guest Experience Manager
Legends Global
Team manager job in Fresno, CA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Guest Experience Manager DEPARTMENT: Event Services REPORTS TO: Director of Event Services
FLSA STATUS: Salaried, Exempt
SALARY: $68,640-$75,000 Annually
Summary
As the world's leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world's most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.
The Guest Experience Manager will assist in ensuring a safe, comfortable, and excellent guest experience through planning, monitoring, and managing many aspects of the Guest Experience department before, during, and after events. The coordinator will handle all administration tasks of the departments including scheduling, time clock reporting, maintaining equipment and more.
Essential Duties and Responsibilities
• Manage and schedule part-time event Supervisors, Ushers and Ticket Takers for events.
• Resolve venue guest challenges, concerns and complaints as needed before, during and after events to generate and maintain positive public relations.
• Coordinate with Box Office, Security, and Parking to prepare staffing and logistics for events to provide for an optimal guest experience.
• Develop and implement a Save Mart Center Guest Experience training program to increase awareness of policies and procedures and to maintain a high-level execution of guest experience.
• Hire and discipline part-time staff in coordination with Human Resources.
• Manage large crowds under constantly changing event environments by anticipating problems and appropriate solutions.
• Develop, implement, and oversee all administrative tasks for the department: scheduling, Lost & Found, inventory, processing data reports and analysis for events, track and maintain budgets.
• Serve as primary administrator for ASM Global INSIGHTS customer feedback platform and Raven event incident management platform.
• Assist guests with special needs and ensure compliance with American with Disabilities Act (ADA) and translation services when needed.
• Serve as Manager on Duty for some events.
• All other duties/responsibilities as assigned.
Qualifications
• A minimum education level of: BA/BS Degree (4-year)
• A minimum of 2-4 years of related work experience in events, hospitality, or similar fields
• Prior experience working in a fast-paced environment, demonstrating an ability to work under pressure, multi-task, recognize problems and find solutions.
• Demonstrated skills working well with fellow staff members.
• Ability to work long irregular hours for an extended period of time as dictated by events and schedule, including nights, weekends and holidays.
• Excellent communication skills.
• Ability to stand or remain in a stationary position and walk or move about an area for long periods of time. Ability to lift or move/position items weighting up to 30 lbs.
• Proficiency in Microsoft Office programs (Word, Excel, Outlook, PowerPoint).
• Ability to read, listen, and communicate effectively in English, both verbally and in writing
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$68.6k-75k yearly 29d ago
Call Center Manager
Bath Concepts Independent Dealers
Team manager job in Fresno, CA
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
$36k-57k yearly est. Auto-Apply 60d+ ago
Office Manager
Floor Coverings International
Team manager job in Fresno, CA
Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating.
As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Office Manager Perks and Benefits:
No experience is required, but 1-3 years of experience is preferred.
Paid training.
Full-time
Office Manager Responsibilities:
Customer Management
Develop trust with customers by living our Core Values all day and every day.
Creating raving fans by providing extra-mile service
As soon as possible, convert leads to appointments by scheduling appointments for the sales team.
Follow up on open proposals as needed.
Keep the showroom and office organized and presentable.
Assist in the development, management & delivery of local marketing tactics.
Resolve customer conflicts.
Marketing
Ensure customers feel cared for by taking pride in what you do-providing extra-mile service by going above and beyond expectations.
Strengthen emotional connections with customers and the community by engaging in the community and making it fun!
Support and participate in home shows.
Support and implement local marketing efforts as needed.
Operations (Production)
Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
Order all products needed for jobs accurately and follow up on delivery.
Schedule the job to meet the schedule of customer and installers.
Communicate with installers and customers on start dates and times.
Update the customer with ongoing details of installation and job progress.
Discuss and obtain written permission for any changes in contracted work.
Confirm scope of work and compensation with installers prior to start of job.
Update Salesforce/production board daily with status of job and upcoming schedule.
Financials
As a job is landed and produced, complete the job costing form with the pertinent details.
Accurately update QuickBooks daily for all income and expenses.
Track, prepare, and manage timely payment of business-related expenses.
Continuous Improvement
Attend weekly meetings with the owner at scheduled times.
Submit the GS&R Prep form weekly via email.
Work weekly and monthly to meet goals.
Be available to attend training seminars at the owner's discretion.
Make decisions and act in accordance with Floor Coverings International's core values and mission.
Office Manager Qualifications:
Excellent customer service skills
Strong communication skills, particularly over the phone.
Organized, detail-oriented, and able to multi-task.
Experienced in bookkeeping using QuickBooks is a plus.
Able to work independently without supervision.
Apply today! Compensation: $50,000.00 - $60,000.00 per year
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
$50k-60k yearly Auto-Apply 60d+ ago
Office Manager
Capitan Construction
Team manager job in Fresno, CA
Capitan Construction is seeking a highly organized office manager to oversee daily office operations and provide administrative leadership and support to leadership, project managers, and field teams. This role is ideal for someone who thrives in a fast-paced construction environment and takes pride in keeping operations running smoothly.
Key Responsibilities
Manage day-to-day office operations, including phones, scheduling, correspondence, and document control.
Oversee and coordinate the work of administrative staff, ensuring coverage, task completion, and consistent office procedures.
Maintain organized digital and physical filing systems for contracts, permits, and project documentation.
Serve as the primary administrative point of contact for internal staff and external partners.
Support project managers with administrative coordination and documentation.
Maintain vendor and subcontractor records, including W-9s, COIs, and contracts.
Track license renewals, insurance documentation, and compliance-related records.
Assist with invoicing coordination and document routing.
Coordinate office supplies, vendors, and facilities needs.
Support leadership with calendars, meetings, and internal communication.
Assist with invoicing, billing support, and tracking receivables.
Coordinate with accounting on expense reimbursements and job cost documentation.
Track purchase orders, vendor invoices, and approvals.
Maintain records for audits, workers compensation, and financial reviews.
Qualifications
35 years of office management
Experience supervising administrative staff
Construction industry experience strongly preferred
Strong organizational and document-management skills
Ability to manage multiple priorities and meet deadlines
Professional communication skills and attention to detail
High level of discretion and reliability
Proficiency in Microsoft Office and/or Google Workspace
Experience with document management or project coordination systems preferred
Comfortable learning construction-specific platforms and processes
Proactive problem-solver
Experience with accounting, or project management software (QuickBooks or similar platforms)
Salary:
The range for this role considers a wide range of factors in making compensation decisions, including but not limited to skill sets, experience, training, licensure, certification, and other business and organizational needs. Compensation decisions are based on the facts and circumstances of each case. The current range is a reasonable estimate.
$39k-59k yearly est. 13d ago
Team Leader
Baltimore Aircoil Company, Inc. 4.4
Team manager job in Madera, CA
Job Description
NATURE & SCOPE
The Team Leader reports to the Operations Manager or Shift Operations Manager. Additionally, they provide support for functional processes, projects and initiatives sponsored by EHS, Quality, Human Resources, Engineering, Maintenance and Supply Chain. May participate in, or lead cross functional teams representing multiple BAC business locations.
KNOWLEDGE & SKILLS
Three to five years of experience leading effective teams in a fast paced, and preferably a manufacturing environment
Analytical thinking demonstrated by the ability to solve problems using a logical, systematic, and sequential approach.
Demonstrated ability to delegate tasks and motivate teams to achieve shared goals
Project management skills including, setting a vision, establishing and driving timelines, and division of responsibility to balance skills and work load
Keen evaluator of talent and effective developer of high performing team members
Effective oral communication skills including giving presentations that provide clear direction along with one on one interactions with team members that are tailored to the individual.
Effective written communication skills including the ability to produce professional documents, emails, and presentations that are concise, persuasive, and informative
Strong Microsoft Office skills including charting, graphing, and analysis functions in Excel, effective use of Word to create documentation and shared resources, and the generation of compelling communications in PowerPoint
Demonstrated knowledge and use of continuous improvement tools and processes
Possess the business acumen to run a department as a cost and profit center continually seeking opportunities to improve output and reduce expenses
Bachelor's degree in Engineering, Manufacturing, Business Administration, or equivalent level of experience
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing this job, the employee is regularly required to stand and walk up to 80% of the time. This position requires occasional lifting up to 50 pounds and travel up to 10% of the time. Exposures include elevated noise levels associated with a manufacturing environment, fluctuations in temperature ambient conditions as well as intermittent exposure to the weather in and about the yard and dock areas. Occasional weekend work is typical and availability is expected for any of the three operating shifts.
BAC Hiring Compensation Range $70,304 to $118,400
BAC offers a comprehensive benefits package to include medical, dental, vision, paid time off, 401k, employee stock ownership plan, and more.
Please see additional details on the BAC website at ************************* BAC Employees are eligible to participate in an annual bonus incentive program. BAC provides additional earnings in the form of overtime as applicable under law.
$70.3k-118.4k yearly 8d ago
Bookkeeper office Manager
United Truck Centers
Team manager job in Selma, CA
United Truck Centers, a leading Full Service Isuzu Truck Dealership in the automotive industry, is seeking a motivated and detail-oriented Bookkeeper, Accountant, Office Manager to join our growing team. As the Bookkeeper Office Manager, you will play a crucial role in ensuring accurate financial records are maintained, managing office operations, and providing administrative support to the team. This is a fantastic opportunity to work with a trusted industry leader that offers stability, advancement opportunities, and a supportive work environment.
At United Truck Centers, we pride ourselves on being a family-owned business while also providing the benefits of an established national entity. With over 32 years of experience, we have become the largest independent fleet maintenance company in the San Fernando Valley. Our team of professionals works diligently to keep our clients' commercial and private fleet vehicles in excellent condition, making us a long-term strategic partner for fleet management and repair needs. We are driven by our commitment to customer service, innovation, and collaboration.
As our Bookkeeper Office Manager, you will be responsible for maintaining accurate financial records, managing accounts payable and receivable, processing payroll, preparing financial reports, and assisting in budgeting and forecasting. In addition, you will oversee office operations, including managing office supplies, coordinating appointments, organizing meetings, and providing administrative support to the team.
If you are a detail-oriented individual with strong organizational and communication skills, and you thrive in a fast-paced environment, then this role is for you. Join our talented team at United Truck Centers and be part of our continued success!
Responsibilities
Maintain accurate financial records, including accounts payable and receivable, bank reconciliations, and general ledger entries
Process payroll and ensure accurate and timely payment to employees
Prepare financial reports, including income statements, balance sheets, and cash flow statements
Assist in budgeting and forecasting, monitoring expenditures, and analyzing financial variances
Oversee office operations, including managing office supplies, coordinating appointments, and organizing meetings
Provide administrative support to the team, including drafting correspondence, handling phone calls, and managing calendars
Ensure compliance with company policies and procedures, as well as regulatory requirements
Requirements
Ideal candidates will have three to five years of experience in supervision, accounting, and administrative skills.
Strong knowledge of generally accepted accounting principles (GAAP) and Microsoft Office.
Excellent attention to detail and organizational skills
Ability to multitask and prioritize workload in a fast-paced environment
Excellent written and verbal communication skills
Demonstrated problem-solving and analytical abilities
Experience with payroll processing and tax filings
Familiarity with automotive industry software (e.g., ADP, CDK, KARMAK, REYNOLDS & REYNOLDS)
Knowledge of relevant local, state, and federal regulations and compliance requirements
Ability to work independently and collaboratively as part of a team
Strong ethical standards and respect for confidentiality
Benefits
Benefits Include:
To recruit and retain individuals of the highest caliber, United Truck Centers offers competitive employee compensation plus programs depending on the experience and skills a candidate brings to the position.
As employee contributions grow, so too will the rewards in terms of base salary, incentive bonuses and recognition.
United Truck Centers rewards excellence - it's a plus factor.
Our employees can count on our Basics: Health and welfare benefits: company sponsored Insurance programs provide excellent health, dental, vision, life, accident and disability coverage
Retirement savings: 401K plan (including a Roth 401k option (after 12 months of service)
Vacation/holiday leave: a competitive vacation/holiday package helps to ensure you maintain a balance between your personal and professional life
Company paid training: to improve your skills, we fund a variety of learning programs; Courses can be taken internally or externally
Tuition reimbursement: after one year of employment, we will reimburse tuition costs for qualifying courses.
$39k-59k yearly est. Auto-Apply 60d+ ago
Clinic Office Manager
Nexus HR Services
Team manager job in Chowchilla, CA
Clinic Office Manager - Chowchilla, CA
Compensation: $30 - $36 hourly
Overview: Nexus HR is seeking a highly organized and experienced Clinic Office Manager for a healthcare clinic located in Chowchilla, CA. The ideal candidate will be responsible for overseeing the daily administrative operations of the clinic, ensuring smooth workflows, excellent patient experience, and compliance with healthcare regulations. This role requires a proactive leader with strong interpersonal, organizational, and problem-solving skills.
About the Job
This position is for a growing healthcare clinic that values efficiency, patient satisfaction, and compliance. The Clinic Office Manager will report directly to the clinic leadership and act as the key point of contact for administrative staff, patients, and vendors. Responsibilities include managing office operations, supervising staff, overseeing billing and scheduling, and ensuring compliance with all healthcare laws and clinic policies. The role is located in Chowchilla, CA, and requires someone who can thrive in a fast-paced clinical environment while maintaining a welcoming atmosphere for patients and staff.
Duties and Responsibilities:
Oversee daily clinic operations across front desk, medical records, billing, and administrative functions to ensure smooth workflow, while conducting regular audits to maintain compliance, accuracy, and efficiency.
Supervise and provide leadership to administrative staff, including scheduling, performance management, training, and professional development.
Manage patient scheduling, intake processes, and ensure accurate and timely patient communication.
Oversee billing, coding, and insurance claim processes to maximize reimbursement and minimize errors.
Maintain compliance with HIPAA, OSHA, and other applicable federal, state, and local healthcare regulations.
Develop, implement, and enforce clinic policies, procedures, and quality standards.
Handle patient complaints or issues, resolving conflicts and ensuring patient satisfaction.
Coordinate with vendors, suppliers, and service providers to ensure clinic resources are properly maintained.
Prepare regular reports on clinic performance, financial metrics, and operational efficiency for leadership review.
Assist in budgeting, financial planning, and resource allocation for administrative operations.
Collaborate with clinical staff to support a coordinated patient care experience.
Ensure proper documentation and record-keeping of all administrative and operational activities.
Support recruitment, onboarding, and retention of qualified administrative personnel.
Facilitate staff meetings and communication to foster a positive work environment.
Qualifications:
Minimum 5-10 years of experience in leadership or supervisory responsibilities in a healthcare clinic environment
Active LVN license or Medical Assistant certification required
Strong leadership and teammanagement skills
Must be a team player and able to follow instructions and directions from upper management
Excellent communication and interpersonal abilities
Proficiency in electronic health record (EHR/EMR) systems and practice management software
Knowledge of medical billing, coding, and insurance processes
Financial and budget management skills
Problem-solving and decision-making capabilities
Strong organizational and multitasking abilities
Knowledge in HIPAA and patient privacy regulations, OSHA, and clinic safety compliance.
General healthcare operations and workflow management
Bilingual in English and Spanish is required.
Benefits:
Dental
Vision
Medical
401k
Paid Leave
$30-36 hourly 3d ago
Head Start Center Supervisor
Capslo
Team manager job in Kerman, CA
Interested in this position? Please email your unofficial transcripts to ******************. We need to verify your Child Development/Early Childhood Education units to proceed with your application. As a Center Supervisor, you will manage the day-to-day operations of our center, including supervision, monitoring, and evaluation of Instructional Staff. You will ensure curriculum planning, record-keeping, and family and community partnerships align with Performance Standards and State regulations. Your role will involve ordering educational supplies within budget and implementing Head Start Performance Standards. Join us in supporting CAPSLO's mission to effectively run the center and support as many children and families as possible.
What you bring to the table:
Level II:
Education: AA/AS in Early Childhood Education (ECE) or Child Development (CD), plus 6 units in Administration, 2 units of Adult Supervision.
Experience: 2 years related teaching experience and
Permit: Current Child Development Site Supervisor Permit or higher.
Additional Requirement: 3 Infant/Toddler college units
Level III:
Education: BA/BS with 12 units ECE/CD, 6 units of Administration, 2 units of Adult Supervision, 3 units of Supervised Field Experience.
Experience: 1 year Center Supervisor experience
Permit: Current Child Development Site Supervisor Permit or higher.
Additional Requirement: 3 Infant/Toddler college units
As a Center Supervisor you will:
Ensure program quality adheres to State laws, licensing regulations, and Head Start Performance Standards
Guide and monitor the implementation of Service Plans.
Identify and provide training for Center Instructional Staff.
Plan and conduct monthly Staff Meetings.
Ensure the center environment is safe and developmentally appropriate.
Monitor required screenings and ongoing assessments of children.
Implement Transition Plans for children and families.
Participate in case conferencing and implement IEP/IFSP plans.
Participate in daily housekeeping duties.
Follow Cleaning Procedures and use proper sanitation products.
Order and track consumable supplies and instructional materials within budget.
Attend monthly Parent Committee Meetings and community collaborations.
Participate in enrollment and recruitment activities.
Monitor mealtimes for Child and Adult Care Food Program.
Substitute in classrooms as needed.
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
To view the full job description click HERE.
$40k-60k yearly est. Easy Apply 1d ago
Team Lead
Rack Room Shoes Inc. 4.2
Team manager job in Selma, CA
31492 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 1077
1077 Rack Room Shoes
Pay Range: $13 to $14 an hour
Eastfield Crossing
I-95 & Lizzie Mill Rd
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Selma, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$13-14 hourly 28d ago
Customer Experience Lead-Marketplace at El Paseo
Victoria's Secret 4.1
Team manager job in Fresno, CA
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $16.50
Maximum Salary: $20.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$16.5-20.8 hourly 14d ago
Manager, Care Team
Independent Living Systems 4.4
Team manager job in Madera, CA
We are seeking a Manager, Care Team to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Manager, Care Team plays a pivotal role in ensuring the delivery of high-quality health care services to members. This position is responsible for overseeing the daily operations of the care team, ensuring that all staff members are effectively trained and supported in their roles. The Manager will work closely with healthcare professionals to develop and implement care plans that meet the diverse needs of members. Additionally, this role involves monitoring member outcomes and satisfaction to continuously improve service delivery. Ultimately, the Manager of the Care Team is dedicated to fostering a compassionate and efficient environment that prioritizes member well-being and safety.
Minimum Qualifications:
Bachelor's degree in Nursing, Health Administration, or a related field required.
Minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role required.
Current nursing license or relevant certification preferred.
Requires knowledge of and experience working with community agencies and programs.
Requires experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process.
Requires strong problem-solving and customer service skills.
Must be a CA Resident, and must reside in CA while employed.
Current and valid California (CA) Driver's License.
Must use personal vehicle and current vehicle registration required.
Proof of auto insurance required, must maintain CA minimum insurance coverage.
BCLS CPR Certification required.
Preferred Qualifications:
Master's degree in Social Work, Nursing, Health Administration, or a related field.
Experience with electronic health record (EHR) systems.
Responsibilities:
Conducts interviews and hiring of direct reports. Completes a ninety-day introductory and annual performance evaluation of each direct report. Facilitates professional growth and improved proficiency of staff who are direct and indirect reports through mentoring and training. Conducts ongoing performance management of each direct report; establishes performance goals; and measures performance against goals.
Ensure the development and implementation of care plans in collaboration with the care team, healthcare professionals, caregivers, and members.
Coordinate daily operations of the care team, including scheduling, resource allocation, and workflow management.
Monitor patient care quality metrics and implement improvement plans to address any gaps or challenges.
Collaborate with healthcare providers, administrative staff, and external partners to ensure seamless care coordination.
Manage compliance with healthcare regulations, organizational policies, and safety standards.
Conduct one on ones, audits and regular team meetings to support professional growth and accountability.
Develop and implement training programs to enhance team skills and knowledge.
Address patient and staff concerns promptly and effectively to maintain a positive care environment.
$40k-68k yearly est. Auto-Apply 24d ago
Call Center Manager
Bath Concepts Independent Dealers
Team manager job in Fresno, CA
Job DescriptionCall Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
Powered by JazzHR
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$36k-57k yearly est. 6d ago
Team Lead
Rack Room Shoes 4.2
Team manager job in Tulare, CA
30186
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 667
Rack Room Shoes 667
Pay Range:
Tulare Outlet Center
1401 Retherford Street
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Tulare, California US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
The average team manager in Fresno, CA earns between $57,000 and $204,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Fresno, CA
$108,000
What are the biggest employers of Team Managers in Fresno, CA?
The biggest employers of Team Managers in Fresno, CA are: