We are seeking a highly organized, multi-talented individual to take the reins as Office Manager for a fast-paced, thriving technology company of approximately 150 employees.
This role is critical to supporting our sales team, corporate departments, and executive leadership, including the CEO. The Office Manager plays a central role in keeping daily operations running smoothly and efficiently.
In addition, this position is responsible for coordinating and planning company meetings and events. As a leader in video-based training, our office also houses a video production studio, which the Office Manager helps support and oversee as part of our dynamic workplace environment.
Administrative
End-to-end office management. Need to manage all elements of the office so it's ready for each team as needed
Work with all major department heads on projects (about 50% of the time)
Support and help plan (with our CEO and CFO) the following:
Company culture events
Philanthropic events
Sales and manager meetings
Christmas party
Company Amex and expense reporting
Assist the Finance team on reconciliations
Help manage the wellness budget for office and event expenses with the CFO
Oversees the scheduling and coordination of producer recording sessions with contract instructors in support of the Operations Department
Office Management
Ordering and managing inventory for the office and remote employees
Facilitating building maintenance and suite alterations
Schedule work orders
Help prepare the office for Zoom and Teams meetings
Maintain break room supplies such as coffee, snacks and drinks
Track supply levels and reorder as needed
Stock product
Organize in-office sales team monthly lunches including:
Order/pick-up or delivered/set-up/clean-up
Parking and building key management
Coordinate with IT and facilitate equipment being sent to remote employees
What You Need:
Be able to walk into a room and recognize what needs attention
To be tech savvy- good with technology and working with various computer software systems with the ability to learn quickly
Outgoing and excited to work with numerous managers and leaders on various projects
Open to continuous self-improvement, must be coachable and thrive on training and mentoring
Take pride and ownership for the office appearance
Should be at least a mid-level user level on Microsoft Office, Teams and Zoom
We Provide You:
Low deductibles for Medical, Dental and Vision plans through United Healthcare national networks
15 PTO days annually, 7 Federal Holidays, plus 3 floater days - increasing with tenure
1-year free Apple Fitness+ membership, Employee Assistance Program, and more if you're enrolled in medical coverage
Health Savings (HSA) and Flexible Spending (FSA) Accounts
Generous Life Insurance Policy at no cost to you
401(k) retirement savings plan
$31k-47k yearly est. 1d ago
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Manager of Revenue Operations (Product Manager)
Impact Technology Recruiting 4.5
Team manager job in Scottsdale, AZ
Our client is looking for a Manager, Revenue Operations to lead the strategy, development, and execution of pricing and revenue analytics capabilities that directly support revenue growth and pricing optimization. This role sits at the intersection of product ownership, analytics, and people leadership, partnering closely with business and technical teams to deliver scalable, data-driven solutions.
What You'll Do
Lead and develop a high-performing team of analysts, engineers, and developers focused on revenue management and pricing optimization initiatives
Own the design, development, and ongoing optimization of pricing tools, algorithms, dashboards, and analytics capabilities
Act as the primary product owner and liaison between technical teams and business stakeholders
Partner with revenue management and sales leaders to understand business needs and translate them into actionable data solutions
Define data requirements, performance metrics, and analytical goals aligned to business objectives
Establish best practices, documentation standards, and quality controls to ensure consistent, high-quality delivery
Drive automation and innovative data processing strategies to improve efficiency and decision-making
Communicate analytical insights and recommendations to Director-level and executive stakeholders in a clear, consultative manner
Identify opportunities to enhance product functionality supporting pricing strategy and execution
Lead ad-hoc analyses and KPI reporting to surface risks, trends, and opportunities
What We're Looking For
Master's degree preferred; Bachelor's degree required in an analytical or quantitative field (e.g., Mathematics, Economics, Computer Science, Statistics, Finance, Engineering)
5+ years of experience in a product ownership or product-adjacent role, supporting data products, dashboards, or technical tools used by business leaders
2+ years of experience leading or managing highly technical teams, directly or in a matrixed environment
Proven ability to partner with business leaders and guide technical teams in delivering analytics and data solutions
Strong experience managing large, complex data sets across on-prem and cloud environments (e.g., Snowflake, AWS)
Proficiency with SQL, Python, dbt, or similar data and analytics tools
Advanced Excel skills and strong working knowledge of Word and PowerPoint
Experience with pricing, revenue, or customer analytics in a subscription-based or related industry strongly preferred
Why This Role
This is a high-impact leadership role for someone who enjoys building teams, owning data products, and driving business outcomes through analytics and pricing strategy.
$53k-93k yearly est. 1d ago
Proposal Operations Manager
SFE-Southwest Foodservice Excellence
Team manager job in Scottsdale, AZ
The mission of the Proposal Operations Manager is to drive and support the business development team across the US and elevate the SFE brand. Candidate will provide direct support to the sales and team to engage and nurture prospective clients, focus on developing new leads, and exceed team sales quota.
Qualifications:
BS/BA in Marketing or Business Administration or work equivalent
Minimum of 3 year's sales or sales coordinating experience
Strong communication skills with the ability to work alongside all levels of the organization
Proficient in Sales Force
Proficient in Adobe InDesign
Proficient in Microsoft: Word, Excel, PowerPoint, and Publisher
Ability to work in a fast paced, competitive sales environment with a strong attention to detail is imperative.
Responsibilities:
Aid sales team in achieving planned revenue growth and delivering mutual profitability for SFE and school district partners
Identify areas of improvement in the company and assist in creating and implementing solutions
Manage and track sales pipeline and create reports and dashboards through Sales Force
Manage Business Development Interns
Manage Business Development Coordinator
Complete and maintain accurate sales forecasts, data gathering and reports
Assist with managing the sales pipeline and perform weekly reporting functions on an ongoing and timely basis for proposal deadlines
Maintain online server data base for all contract's, RFP's, proposal allocation within Sharepoint and hardcopy library
Manage the completion of the proposal process which includes editing, reviewing, printing and shipping proposal books to clients in a high volume, fast paced environment
Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items
Track budget and expenses for tradeshows
Handle all sales administration duties in a timely and efficient manner
Perform any other duties as assigned by VP Sales and Senior Executives
Other duties, as assigned
We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program
$53k-92k yearly est. 4d ago
Pharmacy Operations Manager
Walgreens 4.4
Team manager job in Gilbert, AZ
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
Team Manager
Valor Global 3.8
Team manager job in Phoenix, AZ
Valor Global is a leader in providing exceptional customer service solutions through innovative call center strategies. Our commitment to creating extraordinary experiences drives our culture of accountability and continuous improvement, ensuring we deliver the highest levels of customer satisfaction and employee retention.
Summary
As a Customer Service Manager at Valor Global, you will play a pivotal role in overseeing our Government customer service operations. This position is crucial in ensuring that our clients receive outstanding support while fostering a culture of excellence within the team. You will be based in the United States, where your leadership will directly impact our mission to transform ordinary customer interactions into extraordinary experiences.
TeamManager - Healthcare team
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
JOB DESCRIPTION
Essential Duties and Responsibilities:
Manage a team of approximately 15-25 agents and ensure that all key metrics (reviewed daily) of performance per clients are met or exceeded
Act as the first level of escalation and resolve all people issues within the team through regular feedback, one on ones, and team meetings
Manageteam performance; responsible for the overall development of the team and institute and enhance team performance and creative motivation, foster career advancement of the team members within the project or with lateral movement
Manage retention and attrition
Ensures company policies and procedures are adhered to
Work closely with QA/mentors to discuss errors/quality issues Implement all programs, systems and procedures required by management
Work very closely with associates to resolve issues/problems through coaching
Conduct regular meetings/daily huddles to assigned team to discuss project and administrative concerns
Train and onboard new employees
Responding to client emails and leading/participating in client meetings
Key Competencies:
Ability to communicate effectively with team members
Schedule flexibility
Demonstration of leadership qualities
Must be a team player
Skills and Qualifications: Report Analysis, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-tasking
Alignment with Core Values: Exceeding Expectations, Admiring Our People, Being Passionate about Making a Difference
Education/Experience:
Four (4) year college degree or equivalent directly-related work experience
Call center work experience
Solid understanding and use of computer basics (windows; excel, word, outlook)
If you are passionate about transforming healthcare customer experiences and leading a dynamic team, we invite you to apply for this exciting opportunity at Valor Global!
Job Type: Full-time
Pay: 40 to 43K based on experience
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Monday to Friday
Day Shift (Required)
Ability to Commute:
Phoenix, AZ 85029 (Required)
Work Location: Hybrid remote in Phoenix, AZ 85029
$54k-105k yearly est. 60d+ ago
Recruiting Team Manager-Healthcare Staffing (In Office Leadership Role)
Worldwide Medical Staffing
Team manager job in Mesa, AZ
Recruitment Sales Manager - Healthcare Staffing (In-Office Leadership Role)
Mesa, AZ - In-Office Required
Compensation
Base + Performance Compensation: $85,000 - $200,000
Worldwide Medical Staffing (WWM) is a healthcare staffing firm specializing in government and underserved healthcare markets, including federal, state, and tribal facilities nationwide. We recruit physicians, advanced practice providers, nurses, and allied health professionals under contract-driven, compliance-heavy environments. This role is built for an experienced healthcare staffing leader, not a general recruiting manager.
Role Overview
WWM is seeking a hands-on Recruitment Manager with direct healthcare staffing experience to lead and develop an in-office recruiting team of 10+ recruiters. This role requires daily on-site leadership, accountability, coaching, and execution. Candidates without healthcare staffing agency experience will not be considered.
Non-Negotiable Requirements (Read Carefully)
5+ years of healthcare recruiting management experience
Direct experience managing a team of 10 or more recruiters
Healthcare staffing agency background required
(physicians, APPs, RNs, allied health - hospital or corporate HR experience alone does not qualify)
Proven success in contract-based or high-volume healthcare recruiting
Strong working knowledge of healthcare credentialing, licensing, and compliance workflows
Ability and willingness to lead an in-office recruiting team in Mesa, AZ
Key Responsibilities
Provide daily in-office leadership to a team of healthcare recruiters
Drive full-cycle recruiting across physicians, APPs, RNs, and allied professionals
Establish and enforce recruiter productivity standards, KPIs, and accountability
Coach, train, and develop recruiters to exceed placement goals
Partner with credentialing, compliance, and sales teams to meet contract timelines
Manage recruiting priorities tied to government and institutional contracts
Optimize sourcing strategies in competitive and hard-to-fill markets
Maintain real-time visibility into pipeline health, submittals, and starts
Build a performance-driven, team-oriented recruiting culture
Preferred (Strong Plus)
Government healthcare staffing experience
(IHS, VA, DoD, BOP, state or tribal contracts)
Experience recruiting for underserved or rural healthcare facilities
History of scaling recruiting teams during periods of rapid growth
Data-driven recruiting leadership with measurable results
What We Offer
$85K-$200K total compensation (base + performance incentives)
Executive visibility and direct impact on company growth
Stable, in-office team environment with strong leadership support
Opportunity to lead in a mission-driven organization serving critical healthcare needs
Long-term growth and advancement opportunities
$55k-113k yearly est. 18d ago
Dental Office Manager
United Dental Corporation 4.3
Team manager job in Phoenix, AZ
Practice: Open Wide Dental
Compensation: $30/hour - based on experience Schedule: Monday - Friday
We're looking for a
results-driven
Dental Office Manager who knows how to balance exceptional patient care with obsession over performance metrics. If you thrive on creating an outstanding patient experience while hitting-and exceeding-practice goals, this is your opportunity to shine.
Why You'll Love This Role
A supportive team environment that values growth, integrity, and efficiency.
The chance to truly own the numbers that drive our success.
We believe success comes from
both
happy patients
and
healthy KPIs. You'll play a key role in ensuring we excel in our achieving our KPIs like ensuring in leading practices around Over-the-counter collections, Reappointment rates, minimizing cancellation rates, treatment plan acceptance and new patients.
What You'll Do
Lead the front office team to deliver a seamless, warm, and professional patient experience.
Monitor and manage key performance indicators daily, taking action to address gaps.
Coach team members on best practices for scheduling, collections, and patient follow-up.
Partner with clinical staff to ensure optimal patient flow and care quality.
Proactively re-engage past-due patients and activate pending treatment plans.
Requirements
What We're Looking For
Previous dental office management experience with a proven track record of meeting performance goals.
Strong leadership skills with the ability to motivate and hold your team accountable.
Excellent communication, organization, and problem-solving abilities.
Tech-savvy with practice management software (knowledge of [software name] a plus).
A patient-first mindset paired with a business-oriented approach.
Benefits
Full benefits package (for 25+ hours/week):
Medical, Dental, Vision
401(k) with 4% match
Paid Time Off & 7 paid holidays
Employee Assistance Program: Free confidential counseling and support
Voluntary benefits: Pet insurance, identity theft protection, and more
All PPE provided - safe and compliant workplace
Continuing education opportunities
Ready to take the driver's seat in a high-performance, patient-focused practice?
Apply today and help us create
both
healthy smiles
and
healthy numbers.
$30 hourly Auto-Apply 54d ago
DENTAL OFFICE MANAGER
Anderson Dental
Team manager job in Phoenix, AZ
Job DescriptionDental Office Manager
Schedule: Mon- Thirs 8:30-5 Fri 8-3
Pay: $60,000-$70,000/ yr
What You Receive When You Join Our Team
-Competitive Pay, commensurate with experience
-Paid Vacations
-Paid Holidays
-Simple IRA Retirement Plan
-Opportunity to lead a growing practice--currently one location with a second one coming soon
-Access to Training Events in Atlanta
-A role with significant impact on team culture and practice success
You'll Achieve Success By
-Managing daily office operationsto ensure smooth patient flow
-Presenting treatment plans and coordinating insurance benefits clearly
-Overseeing budgeting, financial reports and maintaining accurate records
-Leading and coaching staff, including performance reviews
-Supporting practice growth and preparing for expansion
Qualifications
-Strong knowledge of Dentrix software
-Experiance managing a team of dental professionals
-Ability to run reports, track financials and present treatment effectively
-Excellent multitasking skills and the ability to perform under pressure
-Experience with Medicare, oral surgery, and medical billing is a plus
About Us
Our office is a growing PPO practice that values efficiency, teamwork, and excellent patient care. We are excited to expand our team and bring in an additional dentist soon. As Office Manager, you will play a key role in creating a positive culture and ensuring the practice continues to deliver high quality care.
$60k-70k yearly 13d ago
Dental Office Manager
Affordable Dentures & Implants
Team manager job in Phoenix, AZ
JOB PURPOSE: The Office Manager is responsible for overseeing the daily operations of the dental office, supporting the doctor and staff in delivering the best possible patient care. GENERAL DUTIES & RESPONSIBILITIES: Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry.
Supervise the on-site laboratory which includes, but is not limited to, regulating quality of work, production, and maintenance/cleanliness.
Supervise the office team which includes, but is not limited to, scheduling/patient flow, maintenance and cleanliness of the office, verification of compliance in terms of patent charts and other legal requirements (e.g., OSHA and HIPAA mandates).
Responsible for dental team development, building positive relationships with the dentist and dental team members, and managing schedules to meet daily dentistry goals.
Motivate office team members and proactively seek ways to improve the dental practice.
Manage all front and back-office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals.
Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination.
Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing.
Resolve patient complaints in a professional and caring manner.
Other duties as assigned.
EDUCATION RECUIRMENTS:
Bachelor's degree preferred
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Strong interpersonal, leadership, management, and relationship-building skills
1 to 3 years of supervisory experience
Superior written and verbal communication skills
Familiarity with dental office procedures and terminology is helpful
Strong computer skills and the ability to learn new programs
Strong marketing background
Competitive spirit with an entrepreneurial mindset to exceed goals
Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred
Must be willing to relocate within our 9-state market after training is completed
$42k-59k yearly est. 8d ago
Dental Office Manager - Cave Creek
Smile Brands 4.6
Team manager job in Phoenix, AZ
In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Monday through Friday Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses
* Keeping an eye on staff productivity and supporting the team where necessary
* Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance
Qualifications
* At least one year of experience as an office manager in a Dental office
* Experience leading a team
* Knowledge of dental terminology
Compensation
$50,000 - $60,000 per year
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$50k-60k yearly Auto-Apply 47d ago
Customer Engagement Manager
Dodge Construction Network
Team manager job in Phoenix, AZ
Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention.
This is a full-time position and reports directly to the Manager, Customer Success.
**_Preferred Location_**
This is a remote, home-office role and candidates can be located anywhere in the continental United States.
**_Travel Requirements_**
Travel is less than 10% of the time and may be occasionally required for GTM or team meetings.
**_Essential Functions_**
+ Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction
+ Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools
+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches
+ Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios
+ Follow SOPs for all account interactions within standard CRM systems and other tools
**_Key Metrics for Success_**
+ **First-Year Retention Rate:** Percentage of clients retained through their first renewal date
+ **Renewal Rate:** Percentage of clients renewing beyond their first year
+ **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year
**_Education Requirement_**
Bachelor's degree and/or combination of equivalent work experience preferred.
**_Required Experience, Knowledge and Skills_**
+ 2+ years of experience in sales, account management, or customer support for SaaS-based software
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint)
+ Ability to quickly learn and apply SaaS products
+ Basic knowledge of the construction industry, or the ability to learn it quickly
+ Strong personal integrity and accountability for outcomes
+ Excellent written and verbal communication skills
+ Strong relationship-building and customer-focused approach
+ Ability to coach customers on best practices and identify pain points and solutions
+ Empathetic mindset with a focus on supporting small business growth and customer success
**_Preferred Experience, Knowledge, and Skills_**
+ Experience working in a SaaS environment
+ Experience with CRM or order management systems
+ Bilingual (English/Spanish) preferred
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary range: $50,000-$60,000 + monthly variable_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-SB1
\#DE-Remote
\#DE-2026-23
$50k-60k yearly 10d ago
Community Living Team Manager
The Opportunity Tree 3.7
Team manager job in Phoenix, AZ
Residential TeamManager
The Opportunity Tree Mission and Vision
To provide quality individualized services to people with intellectual and developmental disabilities in dynamic and innovative environments. The Opportunity Tree is committed to promoting the development of a society that fully embraces individuals with intellectual and developmental disabilities through inclusion, advocacy, and opportunities.
Benefits for Full-Time Employees
Health Insurance
Vision Insurance
Dental Insurance
Life Insurance
401(k)
Paid Time Off
Referral Program
Employee Assistance Program (EAP)
$1,000 hiring bonus for new hires, paid after 12 full pay periods (approximately six months); other incentives for referring full or part time employees who are hired to work at The Opportunity Tree.
Residential TeamManager
Summary
The Residential TeamManager is responsible for ensuring high quality of support is provided to individuals with physical and/or intellectual disabilities by monitoring the services provided, developing staff training and opportunities, assisting in the development and implementation of financial, strategic and programmatic goals, ensuring Supervisors and DSPs are completing job duties, ensuring contract compliance and fulfilling The Opportunity Tree's mission, vision, and values.
Oversee and manage a team of DSPs and Supervisors, providing guidance, support, and direction to ensure the delivery of high-quality services and support to individuals.
Establish clear performance expectations and hold DSPs and Supervisors accountable for meeting objectives, targets, and service standards.
Monitor and evaluate the implementation of policies and procedures by DSPs and Supervisors, ensuring compliance and identifying areas for improvement.
Foster a positive and supportive work environment, promoting teamwork, communication, and collaboration among DSPs, Supervisors, and other stakeholders.
Serve as a point of contact for escalated issues and concerns from DSPs, Supervisors, and individuals receiving services, addressing them promptly and taking appropriate actions.
Stay abreast of industry trends, best practices, and regulatory changes related to DSP and Supervisor roles, and incorporate them into training and development programs.
Create, monitor, and fill schedules as appropriate.
Utilize Paylocity timekeeping system to ensure accurate service hours as contracted.
Assess and evaluate the individual needs of each Member in their home.
Advocate, facilitate, and coordinate support for Members.
Facilitate and participate in developing the Individual Service Plan.
Develop and implement Member driven goals/objectives and behavior building programs ensuring Article 9 compliance.
Ensure services are authorized in FOCUS according to the program.
Ensure medical care is appropriate, sufficient, and proper follow-up is completed.
Ensure medications are documented and administered appropriately.
Enter, retrieve, and correct Member information in the agency's computer database, according to established timelines.
Review and update Member files according to agency procedures.
Ensure adherence to the agency's budget/financial process.
Enforce/mandate DDD and DHS for quality assurance, monitoring, and licensing standards.
Proactively maintain communication with families/guardians of Members.
Work collaboratively as a team with the Director and departments to ensure quality support of Members.
Advocate on behalf of Members and their families to ensure people with intellectual and developmental disabilities have a voice.
Maintain a positive work environment and collaborative working relationships with Members staff; families/care givers; government agencies; and people from various funding sources.
Ensure the safety and well-being of members and adhere to OSHA Standards and all other safety standards
Maintain confidentiality regarding information of Members and The Opportunity Tree.
Compliant with attendance rules.
Promote and maintain a collaborative and respectful working environment and a line of communications with all stakeholders of The Opportunity Tree.
Comply and enforce the Policies, Procedures, and Regulations of The Opportunity Tree.
Other job duties as assigned.
Requirements
Residential TeamManager
Minimum of 18 years of age.
Current driver license with Non-Restricted Motor Vehicle Record and compliance with the requirements of The Opportunity Tree's insurance carrier.
Communicate in English; speech, write and read.
Excellent verbal and written skills.
Experience: Two (2) years in the Intellectual and Developmental Disabilities (IDD) field in a residential or HCBS setting.
Education: Bachelor's degree in human services preferred.
Knowledge: Intermediate in MS Outlook, MS Word, MS Excel, web browsing.
The ability to utilize data to assist in making financial, strategic, and programmatic decisions.
Knowledge of best practice models and community integration.
Personal enthusiasm for participation in a non-profit organization serving individuals with intellectual and developmental disabilities.
Positive attitude and represent The Opportunity Tree in a positive manner to the community.
Successful completion and maintain all required training which may include CPR, First Aid, Article 9, and Prevention and Support.
Successfully meet AZ-DPS requirements for Fingerprint Clearance Card.
Reliable transportation and travel for The Opportunity Tree business.
One year of supervisory skills to include but not limited to knowledge of management principles in staff interaction and task productivity, leadership abilities, problem identification and resolution administration.
Work Environment
Lift/carry/transfer minimum of 40 pounds.
Bend/kneel/stoop.
Push/pull wheelchairs.
Reach/reach overhead.
Sit/stand/walk for extended periods.
Finger/hand/wrist dexterity to eye.
This position is considered a “safety sensitive” position.
Salary Description $55,000 annual; $1,000 hire bonus after 6 months
$55k yearly 55d ago
Dental Practice Office Manager
Arizona Biltmore Dentistry 4.4
Team manager job in Gilbert, AZ
Job Description
We're looking for an Office Manager to lead our growing team!
BlueDot Dental, in Gilbert, AZ, is seeking a skilled, compassionate and effective leader to join our team. We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.
Responsibilities:
Plan and manage dental business operations to ensure excellent patient support services.
Explain treatment plans to patients
Ensure that patient appointments, cancellations and last-minute adjustments are handled property
Respond efficiently to patient and doctor needs and inquires
Ensure the delivery of quality dental care to patients
Respond to patient queries and issues and ensure patient satisfaction
Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards
Oversee daily office activities and provide direction and guidance to staff as needed
Organize and present payment schedules with patients
Manage specialist referral process
Tran, develop and manage staff to meet performance standards
Develop promotional programs to attract more patients
Assist in employee performance evaluation, promotion, termination, and retention activities
Identify areas of improvements and concerns and implement appropriate corrective actions
Oversee staff scheduling as to ensure full coverage
Organize and oversee supply purchases
Run and analyze management reports
Maintain patient data according to regulations and company policies
Ensure that records are stored securely and in compliance with privacy and security regulations
Adhere to all HIPAA regulations
Take responsibility for the appearance and functionality of the dental office
All other duties as assigned
Qualifications:
Dental Assistant certification preferred, but not required
Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management
3 years of experience with dental treatment coordination (indemnity/ PPO/HMO, state and federal plans)
1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role - not required but preferred
1-3 year of customer service experience preferred
High school diploma or general education degree (GED) required
Excellent organizational skills, ability to prioritize, and comfortable working independently
Exceptional oral and written communication skills, including strong spelling, grammar and punctuation
Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
Strong attention to detail
Proficient computer skills and ability to operate general office equipment
Must have experience with Dental Insurance
We are an equal opportunity employer (EOE)
$49k-66k yearly est. 11d ago
Seasonal Call Center Supervisor
Education Works 3.8
Team manager job in Tempe, AZ
The Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities
Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries.
Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues.
Ensure continuous learning training modules are complete before announced deadlines.
Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance.
Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested.
Review agent's daily attendance for occurrences and/or occurrence discrepancies.
Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline.
Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage.
Uphold EAW and Intuit's policies, standards, and compliance requirements.
Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary.
Foster an inclusive and engaging team culture that balances accountability with recognition.
Escalate client concerns, systemic issues, and process improvements to Operations Leadership.
Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations.
Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations.
Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions.
Resolve escalated customer concerns, balancing superior service with fiscal responsibility.
Perform other duties as directed by management.
Basic Qualifications
Bachelor's or associate degree required.
3 years of experience in a call center or customer service role.
Experience handling customer escalations and providing excellent customer service.
Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics.
High level of integrity and professionalism in handling confidential information.
Strong computer skills and proficiency in Microsoft Office Suite.
Strong analytical and problem-solving skills.
Exhibit exceptional time management, organization, and prioritization skills.
Ability to work independently and in a team setting within a fast-paced environment.
Excellent written, verbal, and interpersonal communication skills.
Proven success in leading a team of agents.
Ability to multi-task and perform in a fast-paced environment.
Embrace feedback and approach work with a growth mindset.
About UsEducation at Work provides programs and services to students, employers, education and government partners to facilitate a workforce system that provides opportunity to students, well-prepared early career workers for employers, and is a critical component of creating a workforce system that meets the economic and social requirements to support thriving and prosperous communities. Our mission is to provide students with work-based learning programs that enable students to secure jobs that enable economic mobility.
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT:
Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
$33k-42k yearly est. Auto-Apply 56d ago
Dental Office Manager
Children's Dental Specialty 3.8
Team manager job in Scottsdale, AZ
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Paid time off
About Us Childrens Dental Specialty is a modern, patientfirst pediatric and orthodontic practice known for friendly, fivestar visits and excellent clinical outcomes. Were growthminded, teamoriented, and serious about systems, service, and smiles. Our next Office Manager will be an experienced operator who has already run a successful dental practice and can bring playbooks, accountability, and heart to our team and families.
The Opportunity
Youll be the integrator who keeps the business humming - leading people, optimizing the schedule, owning the revenue cycle, and delivering an exceptional parent/patient experience every day.
In your first 90 days, success looks like:
Morning huddles and weekly scorecards running on time - with clear priorities and followthrough
AR over 90 days trending down, clean claims/appeals, and collection % moving toward goal
Schedule optimization (doctor + hygiene + ortho) with strong confirmation and reduced noshows
Consistent 5star review cadence and same/nextday treatment conversion improvements
What Youll Lead
People & Culture: Hire, onboard, coach, and performancemanage the front office team (front desk, scheduling, treatment/financial coordinators, insurance). Conduct 1:1s and run effective huddles/meetings.
Patient Experience: Own the wow - from first call to checkout. Resolve escalations with empathy and speed; keep our reviews and reputation strong.
Scheduling Mastery: Build productive, templatedriven doctor/hygiene/ortho days; tighten confirmations and reactivation; protect sameday opportunity.
Revenue Cycle: Insurance verification, treatment plan presentation, claims submission/attachments, appeals, AR followup, payment plans, daily deposit balancing, and monthend closes.
Compliance & Records: HIPAA/OSHA readiness, accurate charting/consents, and clean data.
KPI Reporting: Track and improve show rate, reappointment %, case acceptance, production/collection %, AR aging, and unscheduled treatment - leveraging Dentrix and Dental Intel.
Systems & Projects: Create/optimize SOPs, implement checklists, coordinate marketing/admin projects, and partner closely with clinical leads.
MustHaves
Proven success as a Dental Office Manager (youve run a highperforming office; pediatric and/or orthodontic experience strongly preferred)
Enthusiastic, verifiable references from doctor/owner and past teammates
Strong leadership presence: hires well, coaches well, holds the line kindly and firmly
Revenue cycle expertise (eligibility, claims, AR, appeals) and schedule optimization
$47k-60k yearly est. 2d ago
Dental Office Manager
Children's Dental Land 4.2
Team manager job in Phoenix, AZ
Children's Dental Land & Kid's Dental Specialists is a bilingual (English,Español), pediatric dental clinic which provides dental care to infants, kids, teens, adolescents, and special needs children. Currently, Children's Dental Land & Kid's Dental Specialists is operating in 2 locations.
Company Policy
A non-smoking and drug free environment.
Gun free environment.
Job Description
PURPOSE
The Office Manager is responsible for the day-to-day functions of the dental office, as well as the management of all non-licensed staff members.
ESSENTIAL JOB FUNCTIONS
Ensure the office delivers quality and compassionate dental care to every patient
Maintains adequate staffing levels by interviewing, screening and selecting applicants to meet patient schedule
Responsible for employee satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices
Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives
Achieves office financial performance targets such as revenue and billing first time approval rates
Responsible for the operational readiness, appearance and presentation of the office
Partner with Community Relations Specialist to drive local marketing efforts through participating in local community affairs and events to include school screenings, board member meetings and any opportunity to promote a positive image of Kool Smiles
Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards
ADDITIONAL DUTIES AND RESPONSIBILITIES
Assumes additional responsibilities and performs special projects as needed or directed.
REQUIRED QUALIFICATIONS
Education, Training and/or Experience
Bachelor's degree with a minimum of 3 years management experience of 15 or more employees, or equivalent combination of education and experience.
Knowledge, Skills, Abilities and Personal Characteristics
Must love working with children
Compassion and high level of service for our patients, parents and staff
Integrity, always doing the right thing
Team building skills; organizational and staff development skills
Strong interpersonal and communication skills
Well-developed analytical and problem solving abilities
Ability to read and interpret reports, write reports and business correspondence
Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
High degree of initiative, accountability and independent judgment
Professional manner and appearance at all times
Computer skills: Microsoft Office programs.
Qualifications
Minimum Qualifications
Management experience in healthcare
Experience with Commercial Insurance or Medicaid billing
Experience training staff
Experience with employee relations and performance management practices
Additional Information
Preferred Qualifications
Application Details
The successful candidate will be required to complete a pre-employment screening consisting of a
Criminal Record Check,Drug Test,
Degree Verification.
Only those applicants selected for an interview will be contacted.
Children's Dental Land & Kids Dental Specialists is an Equal Opportunity Employer
TO APPLY
Interested applicants can submit a current resume along with their cover letter, in confidence to:
***************************************************
$46k-60k yearly est. 13h ago
Dental Office Manager
Lone Peak Dental Group
Team manager job in Mesa, AZ
Job Description
Join Our Team as an Dental Office Manager!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at A Tooth Doctor for Kids-University in Mesa!
At A Tooth Doctor for Kids, we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate Operations Manager who thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes:
Medical, Dental & Vision Insurance
401K
Paid Time Off & Holiday Pay
Bonus Opportunities
Company-Paid Continuing Education
Referral Bonus Program
Who We're Looking For:
Someone who loves working with kids and creating a positive experience.
A dependable, detail-oriented team player with a strong work ethic.
A difference-maker who is eager to learn and grow.
Requirements:
Minimum of 3-5 years of management experience is required.
A minimum of 3 years dental experience required.
Working knowledge of clinical operations.
Proficiency in dental software (Denticon highly preferred) and Microsoft office required.
Payroll processing experience is a plus!
Exceptional organization skills!
A Typical Day as an Operations Manager:
Managing the operations workflow daily, weekly, and monthly
Ensure office is scheduled with confirmed patience
Maintaining appropriate staffing levels
Ensuring smooth patient flow and maintaining a kid-friendly environment.
Develop, coach, and inspire other team members to grow
Schedule:
8-hour shifts
Saturday work as needed
Occasional travel to surrounding offices as needed
Daytime hours
Availability to respond to patient issues outside normal work hours (within reason)
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
$42k-59k yearly est. 10d ago
Advisor Support Supervisor - Client Services
Osaic
Team manager job in Scottsdale, AZ
Customer Service Opportunity in Financial Services Supervisor- Client Services La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702
Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.
Role Type: Full-time, Exempt
Salary: $60,000 - $68,000 per year + annual performance-based bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits.
Summary:
As a Supervisor of Client Services, you will engage directly with our orphaned clients helping service and support their accounts while leading a team of Client Services phone professionals who do the same. The supervisor will be responsible for supporting the Client Services phone agents and answering questions related to the common call types we receive, including money movement, account maintenance, new account opening, etc. Our ideal candidate ensures the quality and timeliness in delivery of service. A collaborative and entrepreneurial approach will drive success as you help to resolve complex inquiries on behalf of the team you lead. Your contributions will ensure that our orphaned clients get best-in-class service in every interaction with Osaic.
The Ideal Supervisor of Client Services must be capable of succeeding in a fast-paced team environment and possess a passion for elevating the advisor's experience. This position's primary objective is to manage a group of individual agents who are responsible for the service of our orphaned accounts within the Client Services population while supporting the quality development of Client Services as a whole.
Education Requirements:
Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required.
Responsibilities:
* Lead a team of Client Services agents that will support and service Osaic's orphaned accounts.
* Set team goals, establish vision and take action to achieve goals.
* Effectively coach, in a diversity of ways, to drive team results for client satisfaction, service, quality, and productivity aligned to department objectives
* Provide timely coaching, training, and total performance management
* Support the entire Client Services team with real time help floor walking and being support to team members who need additional coaching
* Assist with client services processing tasks as needed to ensure timely and accurate handling of requests
* Support the client team chat channel, answering team member questions real time
* Develop and maintain internal relationships
* Identify and take responsibility for addressing operational and organizational challenges that impact the team
* Effectively adopt changing business needs and guide employees through shifting priorities
Basic Requirements:
* Minimum 2 years related experience within the industry, interfacing regularly with clients or financial professionals
* Experience and comfort level with engaging and supporting the needs of clients with complex expectations
* Exceptional oral and written communication skills with a strong attention to detail
* Ability to display relentless poise in a fast/high pressure and demanding environment with a heightened level of client dedication
* Outstanding professional presence and positive customer service attitude
* Successful track record of customer-centric decision making
* Ability to cope with and persevere through frequent and unexpected changes
* Excellent organizational skills, with the ability to handle multiple tasks
Preferred Requirements:
* At least 2 years management experience required with demonstrated ability to develop people, at different performance levels, via established performance objectives, regular feedback, and appropriate recognition
* Bachelor's degree in business, Finance or related field is preferred CRM experience / Salesforce experience.
* Completion of FINRA SIE exam.
* FINRA Series 7 license, other FINRA licenses.
Equal Opportunity Employer
Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.
Eligibility
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic.
Unqualified Applications
Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.
Recruiting Agencies
Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.
$60k-68k yearly 11d ago
Front Office Manager 2026-2027
AMS Schools 4.3
Team manager job in Mesa, AZ
We're excited to provide the best education in the best environment to our students!
Academies of Math and Science
Front Office Manager
Compensation: $37,000 - $40,000 annually, DOE
This is not a remote role.
About Us
The Academies of Math and Science (AMS) is a network of high-performing public charter schools committed to providing rigorous, college-preparatory education to students in underserved communities. For more than 20 years, we have focused on high expectations, strong instructional practices, and meaningful support systems that help students thrive academically and personally.
We are seeking a highly organized, professional, and service-oriented Front Office Manager who will serve as the face of the campus and a key support for students, families, and staff.
About the Role
The Front Office Manager ensures smooth daily operations of the school front desk and administrative office. This role includes overseeing visitor check-in, managing communication channels, maintaining student records, supporting compliance tasks, and providing excellent customer service to staff, families, and community partners.
The successful candidate will thrive in a fast-paced school environment, demonstrate initiative, communicate clearly, and model professionalism at all times.
Responsibilities
Greet and assist students, families, visitors, and staff in a professional and welcoming manner.
Operate a multi-line phone system and manage email and front-office communication.
Maintain daily attendance records, student files, and compliance documentation.
Support parent communication, student enrollment, and campus operations.
Manage calendars, scheduling, and campus logistics as needed.
Oversee visitor management, including security logs and building entry procedures.
Maintain an organized, clean, and professional front office environment.
Assist with school-wide administrative support including forms, documentation, and communication tasks.
Provide support during key operational events such as parent conferences, testing windows, and enrollment seasons.
Qualifications & Competencies
Required:
High school diploma or equivalent
Minimum typing speed of 60 words per minute
Ability to operate a multi-line phone system
Proficiency in Microsoft Word and Excel (other Microsoft 365 tools preferred)
Strong communication, customer service, and interpersonal skills
Ability to multitask and prioritize in a fast-paced school environment
Reliability, professionalism, and confidentiality when handling sensitive information
Commitment to the AMS mission of serving students in underserved communities
Preferred:
Bilingual (Spanish-English)
Experience using student information systems (PowerSchool, SchoolMaster, or similar)
Prior experience in a school or high-volume office environment
Why Work With AMS?
Competitive compensation and bonus eligibility
Full benefits including medical, dental, vision, life insurance, disability, retirement with employer match, and paid time off
Supportive, mission-aligned work culture
Ongoing training and professional development
Opportunities for long-term growth and career advancement
Join us to enjoy rewarding challenges and ongoing opportunities!
$37k-40k yearly 56d ago
Dental Office Manager
United Dental Corporation 4.3
Team manager job in Phoenix, AZ
Job Description
Dental Office Manager Practice: Open Wide Dental
Compensation: $30/hour - based on experience Schedule: Monday - Friday
We're looking for a
results-driven
Dental Office Manager who knows how to balance exceptional patient care with obsession over performance metrics. If you thrive on creating an outstanding patient experience while hitting-and exceeding-practice goals, this is your opportunity to shine.
Why You'll Love This Role
A supportive team environment that values growth, integrity, and efficiency.
The chance to truly own the numbers that drive our success.
We believe success comes from
both
happy patients
and
healthy KPIs. You'll play a key role in ensuring we excel in our achieving our KPIs like ensuring in leading practices around Over-the-counter collections, Reappointment rates, minimizing cancellation rates, treatment plan acceptance and new patients.
What You'll Do
Lead the front office team to deliver a seamless, warm, and professional patient experience.
Monitor and manage key performance indicators daily, taking action to address gaps.
Coach team members on best practices for scheduling, collections, and patient follow-up.
Partner with clinical staff to ensure optimal patient flow and care quality.
Proactively re-engage past-due patients and activate pending treatment plans.
Requirements
What We're Looking For
Previous dental office management experience with a proven track record of meeting performance goals.
Strong leadership skills with the ability to motivate and hold your team accountable.
Excellent communication, organization, and problem-solving abilities.
Tech-savvy with practice management software (knowledge of [software name] a plus).
A patient-first mindset paired with a business-oriented approach.
Benefits
Full benefits package (for 25+ hours/week):
Medical, Dental, Vision
401(k) with 4% match
Paid Time Off & 7 paid holidays
Employee Assistance Program: Free confidential counseling and support
Voluntary benefits: Pet insurance, identity theft protection, and more
All PPE provided - safe and compliant workplace
Continuing education opportunities
Ready to take the driver's seat in a high-performance, patient-focused practice?
Apply today and help us create
both
healthy smiles
and
healthy numbers.
How much does a team manager earn in Glendale, AZ?
The average team manager in Glendale, AZ earns between $40,000 and $156,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Glendale, AZ
$79,000
What are the biggest employers of Team Managers in Glendale, AZ?
The biggest employers of Team Managers in Glendale, AZ are: