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Team manager jobs in Grand Rapids, MI - 164 jobs

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  • Care Team Manager

    Beacon Specialized Living 4.0company rating

    Team manager job in Kalamazoo, MI

    *Responsibilities/Essential Functions * • Always be compliant with all company and regulatory policies and procedures. • Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers. • Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care. • Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings. • Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues. • Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services. *Clinical and Individuals Served Care Responsibilities:* • Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability. • Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills. • Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required • Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans. *Education & Qualifications:* • A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required. • 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred. • 1-2 years' previous management or supervisory experience preferred. • Approved by state, federal and government entities to work within BSLS programs. • Required to maintain industry required trainings and TB screenings (for select markets).
    $24k-29k yearly est. 5d ago
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  • Lead Specialist, Document Control

    Comrise 4.3company rating

    Team manager job in Kalamazoo, MI

    📍 Kalamazoo, MI (Onsite) 🕘 Day Shift | Monday-Friday, 8:00 AM-5:00 PM 📆 15-Month Contract 💲 $40-42/hour (W2) We are seeking an experienced Lead Document Control Specialist to support quality and regulatory documentation activities at the site level. This role is responsible for the control, review, release, archiving, and obsolescence of documentation-including procedures and specifications-while ensuring compliance with applicable regulatory requirements and quality standards. The Lead Document Controller will also support periodic reviews, CIDTs, and post-release activities, acting as a subject matter expert and key point of contact across cross-functional teams. Key Responsibilities Manage all document control activities, including routing, distribution, and release, ensuring the most current documents are available for use Ensure timely archiving and secure storage of controlled documentation Retrieve documentation to support investigations, audits, and reporting needs Serve as a Subject Matter Expert (SME) for document control processes and systems Train, coach, and support teams on PLM system navigation and documentation/change control processes Lead and contribute to continuous improvement initiatives within the Quality Systems team Act as the primary contact for process owners during implementation of external documents into the local QMS (including CIDT processes) Track, report, and maintain quality KPIs (e.g., periodic reviews, CIDT, supplier notifications, change activity RFT) Support issue investigations, corrective actions, rework, and process improvement efforts Assist with internal and external regulatory audits as needed Serve as backup to the Change Specialist when required Education & Training Currently working toward a Bachelor's degree or equivalent (required) Bachelor's degree (Preferred - U.S. & Ireland) EQF Level 6 or equivalent (EU) Qualifications & Experience 4+ years in a Quality or Regulatory Affairs environment, including 2+ years in Document Control or related functions Bachelor's degree or equivalent Familiarity or ability to gain knowledge of Medical Device Regulations (ISO 13485, MDSAP, 21 CFR Part 820 preferred) Understanding of Quality Systems (audits, management review, quality planning) Strong communication skills with the ability to collaborate across virtual and cross-functional teams Detail-oriented with the ability to identify issues, prioritize tasks, and contribute to continuous improvement Strong data and documentation management skills High proficiency in PC and document management systems Fluent in written and spoken English (B2 level)
    $40-42 hourly 4d ago
  • Operations Manager

    Integrity Trade Services 3.9company rating

    Team manager job in Whitehall, MI

    Operations Manager - Up to $180k/annually DOE! is a direct hire opportunity! Integrity Trade Services is hiring an Operations Manager for our manufacturing client to start immediately at up to $180k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: Empowers talent - Removes barriers to individual and organizational productivity; motivates and equips others to achieve high performance; recognizes the direct relationship between people and measurable results; promotes learning through cross-training opportunities. Flexible - Adapts easily to changing conditions in a dynamic environment; able to multitask and shift efficiently between priorities; applies different perspectives and approaches depending on the situation. Organized and time-conscious - Manages time effectively to complete tasks efficiently; understands process durations and sets realistic expectations; maintains balance between accessibility and proactive time management. Business-minded - Aligns people and resources according to operational demand; accurately forecasts needs and prioritizes focus areas by project and timeline; leverages strong business acumen to make timely, well-informed decisions. Interpretation and synthesis - Quickly assesses and integrates multiple data points to form actionable plans; interprets both quantitative and qualitative information to guide decision-making; justifies recommendations with clear, evidence-based reasoning; understands relevant metrics and industry trends. Rigor - Ensures accountability through audit processes; expertly utilizes existing systems and tools; gathers insights from all organizational levels-from shop floor to enterprise leadership; fosters continuous improvement through refined processes. Team-oriented - Actively participates at the tactical level when necessary; contributes technical or operational support while maintaining strategic oversight; delegates effectively while sustaining leadership authority. Trust and relationship-building - Communicates regularly and transparently to maintain information flow; maintains strong visibility within operations; emphasizes recognition of strengths and accomplishments while addressing performance gaps constructively. Inventive - Identifies efficiencies and drives time savings in operational workflows; encourages and acts on innovative ideas from all levels of the organization. Professional presence - Manages escalations objectively and calmly; reframes challenges as opportunities for development; upholds the integrity of the plant environment and company brand. Responsibilities: This staff-level position provides leadership in manufacturing excellence, driving continuous improvement in key performance metrics, including quality, productivity, cycle time, delivery, and cash flow, while ensuring exceptional customer satisfaction. Comply with all safety procedures and department-specific safety standards. Monitor and improve key metrics such as OEE, departmental production value added, daily shipment targets, and profit/revenue. Maintain a safe and clean work environment for all employees. Enhance manufacturing planning, execution, and shop floor discipline. Lead implementation of Plant ABS and lean manufacturing initiatives. Identify and eliminate non-value-added activities and waste. Improve product flow and implement methods to reduce labor hours. Develop and train team leaders, facilitators, supervisors, and support staff for both professional and personal growth. Immediately address any safety infractions or concerns and promote Injury Free Event (IFE) reporting. Manage departmental budgets and financial accountability. Maintain strong communication and cooperation with Howmet customers. Collaborate with the plant manager to set budgets, strategic plans, and team goals aligned with business unit objectives. Cascade goals and objectives throughout the organization. Support both plant-level and corporate teams. Ensure superior on-time delivery performance. Conduct capacity analyses to establish and sustain standard work. Drive cost reduction initiatives to enhance profitability. Apply lean manufacturing tools to minimize WIP and cycle times. Communicate relevant updates consistently with staff, customers, and management. Utilize constraint management principles and OEE improvement strategies to optimize operations. Lead continuous improvement initiatives and support process modifications with engineering teams to improve production and product quality. Location: Whitehall, MI Schedule/Shift Details: Overtime as needed. Qualifications: High school diploma or GED and a minimum of 7 years of manufacturing experience, including 5 years in leadership Must be legally authorized to work in the United States; verification will be required on hire. Visa sponsorship is not available. Preferred Qualifications: Bachelor's degree preferred. Experience in the investment casting industry is a plus. Proven leadership ability that fosters an engaged, motivated workforce. Demonstrated success with lean manufacturing, total quality management, and Six Sigma implementation. Strong technical knowledge of manufacturing processes. Excellent analytical, problem-solving, communication, interpersonal, organizational, and negotiation skills. Strong financial acumen. Experience with tooling, molds, and dies in Investment Casting, Injection Molding, or Stamping industries preferred. Benefits: Medical, Dental, Vision PTO 401k Why choose Integrity Trade Services? At ITS, we offer our employees a competitive salary paid weekly and a comprehensive benefits package, including medical, dental, and vision insurance. Interested? Want to Learn More? Reach out to Melissa Bauza at *********************** or call ************! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    $41k-51k yearly est. 4d ago
  • Service Department Project Manager

    Riveer

    Team manager job in South Haven, MI

    Riveer is seeking a Service Department Project Manager to coordinate, plan, and oversee all service-related projects from installation, scheduled maintenance, repairs, training, and field support. This role ensures projects are scoped correctly, scheduled efficiently, executed safely, and completed on time. This is a hands-on project management role; the ideal candidate is a proven service leader with experience in a technical, manufacturing, or industrial environment who combines operational expertise with strategic vision. Key Responsibilities Lead, mentor, and develop a team of service technicians. Define and execute strategies to enhance customer satisfaction, streamline service operations, and optimize team performance. Track project progress, risks, and deliverables, adjust plans proactively based on changing requirements. Establish and monitor key service metrics (response times, resolution rates, first-time-fix rates, etc.), reporting regularly to leadership. Serve as the primary escalation point for customer service inquiries, ensuring issues are resolved quickly and effectively. Build and maintain strong relationships with customers across a variety of industries. Oversee scheduling of service technicians for domestic and international installations, maintenance, and repairs. Ensure accuracy and compliance with customer records, documentation, warranty claims, and service reporting. Work cross-functionally with engineering, sales, and production teams to resolve technical issues and improve system performance. Implement process improvements that reduce downtime, improve service responsiveness, and increase overall efficiency. Qualifications 7+ years in a customer service, technical support, or service management role, ideally in a technical, manufacturing, or industrial setting. 5+ years of progressive leadership with responsibility for hiring, coaching, and building teams. Strong track record of building and leading service teams that deliver measurable improvements in customer satisfaction and operational efficiency. Demonstrated success in scaling or transforming a service department. Proficiency in Microsoft Office (Excel, Word, etc.) Experience with ERP (Epicor strongly preferred) and CRM platforms. Strong technical aptitude with the ability to interpret complex documentation and communicate solutions clearly. Excellent organizational, problem-solving, and communication skills with the ability to manage competing priorities. What We Offer Competitive salary, paid weekly Medical, dental, and vision insurance, Riveer pays 75% of premium Simple IRA with company match Paid time off and holidays Free lunch provided every Thursday This job description contains information about the key responsibilities of this position. It is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions. Responsibilities are subject to change. Riveer does not discriminate based on gender/sex, race, religion, height, weight, color, age, national origin, disability, or any other status covered by federal, state, or local law allowed. Riveer is an Equal Opportunity Employer.
    $27k-42k yearly est. 2d ago
  • Customer Service Scheduler- Hearth & Home

    Daikin 3.0company rating

    Team manager job in Grand Rapids, MI

    This role supports the Hearth division by managing customer orders, installation scheduling, and warranty tracking. The position involves serving as the primary point of contact for fireplace installation coordination while delivering excellent customer service. The ideal candidate will maintain accurate documentation, address inquiries promptly, and build strong working relationships with customers, vendors, and internal teams. Key Responsibilities: May Include:Customer Service & Order Support Process, purchase, and manage incoming customer orders. Assist Sales Associates by placing orders and preparing presentation packages. Manage warranty administration and tracking for Hearth and Garage Door products. Contact vendors to obtain pricing, lead times, and order updates. Respond to customer inquiries and resolve issues in a timely, professional manner. Run reports and log data entries as needed. Order Entry & Scheduling Input purchase orders and customer orders into the system accurately. Schedule fireplace installations and service appointments. Communicate with builders, installers, and sales teams to ensure seamless scheduling and coordination. Track and administer product warranties and service follow-ups. Additional Responsibilities Participate in team meetings and training sessions to stay updated on internal best practices and industry trends. Cultivate strong relationships with customers to support repeat business and referrals. Perform additional tasks and special projects as assigned to meet business needs. Knowledge & Skills: Strong verbal and written communication skills, especially over the phone. Excellent time management, organizational, and problem-solving abilities. High attention to detail and accuracy in all administrative tasks. Ability to work independently with minimal supervision. Comfortable collaborating across departments in a fast-paced environment. Quick to learn new technologies, products, and systems. Skilled in managing customer expectations and building positive relationships. Experience: Minimum 1 year of experience in scheduling and coordination, preferably in a construction or building materials environment. At least 1 year of customer service experience, with a proven ability to resolve customer concerns effectively. Education/Certification: High School Diploma or GED required. People Management: None Physical Requirements / Work Environment: Ability to sit, stand, walk, or drive for extended periods throughout the workday. Occasional bending, reaching, or stair climbing in showroom, warehouse, or jobsite settings. Work is primarily performed in a combination of office, showroom, and warehouse environments. Regular use of computers, tablets, phones, and other standard office equipment. Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., a leading wholesale distributor in Michigan, Ohio, and Indiana, specializing in HVAC equipment and residential products like Kitchen and Bath, Hearth, and Garage Doors. Our mission is to enhance living environments through quality products and services while working closely with dealers, builders, contractors, designers, and architects. Learn More About Williams Distributing Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
    $108k-166k yearly est. 9d ago
  • Customer Experience Manager Part-time

    Michaels 4.2company rating

    Team manager job in Grandville, MI

    Store - GRAND RAPIDS-GRANDVILLE, MIDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $48k-97k yearly est. Auto-Apply 57d ago
  • Customer Service /Dispatch Supervisor

    Vander Hyde Services

    Team manager job in Grand Rapids, MI

    Job Description Join Vander Hyde Mechanical as a Customer Service / Dispatch Supervisor! Vander Hyde Mechanical has been proudly family-owned and operated in Grand Rapids for over 36 years. We've built a trusted reputation for exceptional service across electrical, HVAC, plumbing, and low-voltage systems - all driven by a team of experienced professionals. When you join Vander Hyde, you're part of a team that treats people right, celebrates hard work, and invests in your future. The Customer Service Supervisor is responsible for overseeing the daily work of our CSRs and Dispatchers. This role ensures calls are answered promptly, service is scheduled efficiently, and customers receive an excellent experience from start to finish. The Supervisor also provides coaching, support, and training to the team while maintaining smooth day-to-day operations. In addition, this role collaborates with company leadership and field managers to keep the customer service department aligned with overall operational goals. If you thrive in a fast-paced, problem-solving environment, love helping people, and enjoy keeping things organized and on track, this position may be the perfect fit. Why Vander Hyde? Comprehensive Benefits: Our employees receive a free health insurance option, along with available coverage for dental and vision, and company-paid life insurance. Flexibility That Works for You: In addition to PTO, we offer unpaid time off - one of our most appreciated benefits Career Development: Ongoing training and advancement in a multi-trade environment Locally Owned, Family-Oriented: Over 36 years of success in West Michigan, built on trust, respect, and service Retirement Planning: 401(k) with a company match to help you build your future Position: Customer Service / Dispatch Supervisor Schedule: Monday through Friday, 8:00am - 5:00pm, on-site Pay: $24.00 - 30.00 hourly, based on experience Key Responsibilities: Supervise the daily performance of CSR's and Dispatchers Provide coaching, mentoring, and training for team member development Monitor call handling, scheduling, and dispatching for accuracy and efficiency Ensure adherence to company policies, procedures, and service standards Handled escalated customer calls and resolve issues professionally Step in to assist with customer calls as needed, including escalations Assist with scheduling coverage and balance workload distribution Track and report on customer service performance, call volumes, and team metrics to leadership Collaborate with leadership and field managers to align customer service efforts with operational goals and ensure consist support for field technicians What We're Looking For: 1-2 years of management or supervisory experience is required 5+ years of customer service experience is required Dispatching or high-volume call center experience Strong communication and interpersonal skills Ability to coach and support team members in a professional way Detail-oriented with strong organizational skills Calm, clear decision-making under pressure Team player who can balance empathy with accountability Discover more about Vander Hyde and what drives us at: ************************************ Join a team that values integrity, professionalism, and people. Take the next step in your career with Vander Hyde Mechanical today!
    $24-30 hourly 17d ago
  • Supervisor, Customer Services

    Envoy Air 4.0company rating

    Team manager job in Grand Rapids, MI

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Supports the Manager in meeting operational performance targets and monitoring the station operation budget Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented Reviews and standardizes procedures to improve efficiency within the operation Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations Investigates and resolves customer service issues as well as operation issues Participates on operational conference calls, station audits and prepares various reports Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff Maintains records such as time and attendance, personnel files and performance Will provide guidance to the team on performance issues as well as coach and counsel employees. As necessary, the Supervisor will work in the operation during peak or irregular periods Qualifications Who are we looking for? Requirements: Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical Minimum Age: 18 High school diploma or GED equivalent College coursework or college degree desirable Valid state driver's license Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management Proven leadership and analytical skills Ability to effectively and efficiently manage multiple and often competing priorities Demonstrated ability to communicate verbally and in writing Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs Possess the legal right to work in the United States Must be able to read, write, fluently speak and understand the English language Previous working experience in a team lead, supervisory or managerial role preferred Minimum one year customer service experience preferred Posess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
    $28k-35k yearly est. Auto-Apply 59d ago
  • Office Manager

    Firstservice Corporation 3.9company rating

    Team manager job in Grand Rapids, MI

    Benefits: * Bonus based on performance * Paid time off * Training & development Office Manager - Flooring & Home Improvement Employment Type: 30-40 hours with paid Holidays and PTO Salary Range: $40,000-$45,000 + Bonus Opportunities Ready to Build Something Awesome? This isn't your typical desk job - it's a hands-on opportunity to help grow a local Floor Coverings International franchise while shaping an exceptional customer experience in your community. We're a family-owned, fast-growing flooring and home improvement company seeking an Office Manager who is organized, energetic, and passionate about people. You'll wear many hats - from managing operations and scheduling to engaging with customers and supporting local marketing efforts. If you're a creative problem-solver who thrives in a dynamic, fast-paced environment and loves helping people, this could be the career for you. Who We Are Floor Coverings International is the #1 mobile flooring company in North America, with over 300 locations across the U.S. and Canada. Our unique shop-at-home model allows customers to explore flooring options from the comfort of their home - earning us a 4.8-star average rating from over 400,000 happy customers. We believe in craftsmanship, community, and culture - and we're looking for someone who shares those values. What You'll Do as an Office Manager * Be the welcoming voice of our company - answer calls and manage communications with customers, installers, and vendors. * Schedule sales appointments and follow up on open proposals to keep the pipeline moving. * Ensure every customer has a 5-star experience through consistent follow-up, thank-you notes, and review requests. * Keep the office organized, professional, and inviting. * Maintain accurate data in Salesforce and QuickBooks, ensuring clean records from lead to close. * Assist with order tracking, job scheduling, and delivery coordination. * Support production by communicating timelines, job details, and updates with customers and installers. Marketing & Community Engagement * Help manage local marketing efforts - including social media content, community events, and home shows. * Post engaging content on Facebook, Instagram, and LinkedIn that highlights our work and tells our story. * Coordinate with marketing partners to ensure strong online presence and return on ad spend. * Plan and support local outreach and partnership events with realtors, property managers, and contractors. What We're Looking For * 1-3 years of experience in office administration, customer service, or home improvement (flooring experience a plus). * Strong multitasking, organization, and follow-through skills. * Excellent phone and written communication skills. * Bonus skills: Quickbooks, Salesforce, Excel, and social media platforms - helpful but not required. * A positive, team-oriented attitude with a willingness to learn and grow. * Comfortable working independently and managing multiple priorities. * Occasional availability for weekend or after-hours community events. Why You'll Love Working With Us * Opportunity to grow with a growing company - your ideas will help shape our future. * Family-owned, people-first culture that values integrity, creativity, and community. * Competitive pay, performance-based bonuses, and room for long-term growth. * Paid training and the chance to represent a national brand that truly cares about its customers. * No two days are the same - and that's what makes it fun. Meet Sam-owner of Floor Coverings International Sam is the proud owner of the Floor Coverings International franchise serving Grand Rapids. He and his wife have been married for 15 years and are raising their three active children. As a family, they love spending time playing sports, cooking and traveling together. Sam left an 18 year career in education to purchase and grow the Grand Rapids franchise. He is experienced as a teacher, football coach, and principal; wearing the many different hats valuable to help grow this business. He was drawn to Floor Coverings International because it allows him to do what he enjoys most: pulling together all the moving parts of a project to deliver a seamless job and a truly stellar customer experience. Sam is excited to serve the Grand Rapids area and grow a business that provides excellent service, but also employs a team of exceptional individuals that want to do their job the right way. If you're organized, proactive, and excited to manage operations while delivering a stellar customer experience, we'd love to hear from you! Apply today and help us deliver the #1 flooring experience in North America.
    $44k-67k yearly est. 18d ago
  • Branch Support Manager

    W.F. Young 3.5company rating

    Team manager job in Grand Rapids, MI

    About this role: Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargo In this role, you will: Lead or participate in support functions for multiple business groups and contribute to large scale strategic initiatives Lead in the execution of various supervisory approvals for the Brokerage Support team including, supervisory review and approval of operational transaction requests including but not limited to, asset movement, account maintenance, order errors, document approvals and various remediation projects to ensure timely completion, quality, and compliance Lead, participate and collaborate with peers, colleagues and mid-level managers in adherence, development and interpretation of policies, procedures, and compliance requirements Act as the primary point of escalation for operational controls, technology and service inquiries from Financial Advisors, Client Associates, Operations and other branch and Support Center employees to resolve complex issues related to work allocation, and daily operations Lead or participate in research and resolving moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy, policies, procedures, and compliance requirements Work independently to identify, strategize and make recommendations for support function by providing support and leadership Provide leadership in management of relationships, participate in planning and execution of programs, services, and initiatives that may include risk mitigation, efficiency, and customer experience with cross functional business partners Identify and provide consultation on opportunities for process improvement and risk control development Lead and support the onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets Lead projects, teams or serve as a mentor for those who are less experienced; guide talent development and assist local management in hiring talent for Client Associates within assigned markets Required Qualifications: 4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration Desired Qualifications: 1+ years of leadership experience Knowledge and understanding of branch exams and regulatory requirements from an operational support perspective Strong client service skills Strong attention to detail and accuracy skills Effective organizational, multi-tasking, and prioritizing skills Strong verbal, written, and interpersonal communication skills MS Office (Teams, Outlook, Word, Excel, PowerPoint) experience Job Expectations: US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. FINRA Series 65 or 66 examinations or equivalent must be completed within either a 90 or 180-day time period, depending upon number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required This role requires a FINRA supervisory license and may require working in the assigned office location for at least one year from the hire date. Any supervisory role employee holding a FINRA supervisory license, who has answered affirmatively to certain Form U4 Section 14 regulatory questions/disclosures, will be ineligible to work from a location other than their assigned office location Ability to travel up to 20% Posting End Date: 22 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $94k-118k yearly est. Auto-Apply 4d ago
  • Branch Support Manager

    Wells Fargo 4.6company rating

    Team manager job in Grand Rapids, MI

    About this role: Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargo In this role, you will: * Lead or participate in support functions for multiple business groups and contribute to large scale strategic initiatives * Lead in the execution of various supervisory approvals for the Brokerage Support team including, supervisory review and approval of operational transaction requests including but not limited to, asset movement, account maintenance, order errors, document approvals and various remediation projects to ensure timely completion, quality, and compliance * Lead, participate and collaborate with peers, colleagues and mid-level managers in adherence, development and interpretation of policies, procedures, and compliance requirements * Act as the primary point of escalation for operational controls, technology and service inquiries from Financial Advisors, Client Associates, Operations and other branch and Support Center employees to resolve complex issues related to work allocation, and daily operations * Lead or participate in research and resolving moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy, policies, procedures, and compliance requirements * Work independently to identify, strategize and make recommendations for support function by providing support and leadership * Provide leadership in management of relationships, participate in planning and execution of programs, services, and initiatives that may include risk mitigation, efficiency, and customer experience with cross functional business partners * Identify and provide consultation on opportunities for process improvement and risk control development * Lead and support the onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets * Lead projects, teams or serve as a mentor for those who are less experienced; guide talent development and assist local management in hiring talent for Client Associates within assigned markets Required Qualifications: * 4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration Desired Qualifications: * 1+ years of leadership experience * Knowledge and understanding of branch exams and regulatory requirements from an operational support perspective * Strong client service skills * Strong attention to detail and accuracy skills * Effective organizational, multi-tasking, and prioritizing skills * Strong verbal, written, and interpersonal communication skills * MS Office (Teams, Outlook, Word, Excel, PowerPoint) experience Job Expectations: * US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. FINRA Series 65 or 66 examinations or equivalent must be completed within either a 90 or 180-day time period, depending upon number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required * This role requires a FINRA supervisory license and may require working in the assigned office location for at least one year from the hire date. Any supervisory role employee holding a FINRA supervisory license, who has answered affirmatively to certain Form U4 Section 14 regulatory questions/disclosures, will be ineligible to work from a location other than their assigned office location * Ability to travel up to 20% Posting End Date: 22 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $78k-125k yearly est. 3d ago
  • Dental Office Manager

    42 North Dental

    Team manager job in Charlotte, MI

    The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office. Responsibilities Primary contact and resource for doctors in the practice Review and maintain schedules for productivity Treatment planning and coordinating to promote high case acceptance Provide work flow direction for auxiliary staff Human Resources including hiring, training, performance management and dismissal Accounts receivables including patient pay and insurance Reporting, interpreting and responding to practice metrics to improve office performance Interact with home office to communicate office needs and success Perform other related job duties as assigned Qualifications Minimum two years of experience managing a dental practice Exceptional communication and customer service skills Superior interpersonal skills Thrives in a team-based environment Displays a high degree of professionalism Dedicated to being a true leader in the office
    $40k-60k yearly est. Auto-Apply 1d ago
  • Office Manager

    Axios Professional Recruitment

    Team manager job in Grand Rapids, MI

    Job DescriptionAxios Professional Recruitment is partnered with a local law firm in Grand Rapids, who is actively looking to hire an Office Manager to oversee their 2 Michigan-based locations. The ideal candidate will be self-motivated, a strong leader, have experience operating multiple locations, and bring a positive outlook to the work environment! Responsibilities: Hire, train, and supervise office staff. Manage performance, compensation, and disciplinary actions. Oversee employee benefits, workflow, and personnel records. Coordinate onboarding and ongoing training for staff and attorneys. Support annual budgeting and financial reporting. Manage billing procedures, accounts receivable, collections, and client invoicing. Oversee accounts payable, payroll processing, general ledger, and tax filings. Maintain trust accounting, retirement plan contributions, and HSA reconciliation. Oversee office space planning, equipment needs, and vendor relationships. Manage filing systems, conflict checks, and office procedures. Oversee computer systems, software updates (Tabs, PM, NetDocs, etc.), and technology training. Ensure efficient mail processing, telecommunications, and supply purchasing. Coordinate firm announcements, directory updates, insurance programs, and internal events. Support firm meetings, retreats, and general operational workflow. Qualifications: Bachelor's degree or equivalent experience in business administration or related field. Minimum of 5 years of office management experience, preferably in a law firm. Strong leadership, organizational, and interpersonal skills. Experience with budgeting, payroll, accounts payable/receivable, and financial reporting. Proficiency with office technology, software systems, and document management. Positive attitude, proactive problem-solving, and ability to manage multiple priorities. Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan. Good luck, we look forward to reviewing your application!
    $32k-50k yearly est. 8d ago
  • Office Manager

    Floor Coverings International #415597

    Team manager job in Grand Rapids, MI

    Job DescriptionBenefits: Bonus based on performance Paid time off Training & development Office Manager Flooring & Home Improvement Employment Type: 30-40 hours with paid Holidays and PTO Salary Range: $40,000-$45,000 + Bonus Opportunities Ready to Build Something Awesome? This isnt your typical desk job its a hands-on opportunity to help grow a local Floor Coverings International franchise while shaping an exceptional customer experience in your community. Were a family-owned, fast-growing flooring and home improvement company seeking an Office Manager who is organized, energetic, and passionate about people. Youll wear many hats from managing operations and scheduling to engaging with customers and supporting local marketing efforts. If youre a creative problem-solver who thrives in a dynamic, fast-paced environment and loves helping people, this could be the career for you. Who We Are Floor Coverings International is the #1 mobile flooring company in North America, with over 300 locations across the U.S. and Canada. Our unique shop-at-home model allows customers to explore flooring options from the comfort of their home earning us a 4.8-star average rating from over 400,000 happy customers. We believe in craftsmanship, community, and culture and were looking for someone who shares those values. What Youll Do as an Office Manager Be the welcoming voice of our company answer calls and manage communications with customers, installers, and vendors. Schedule sales appointments and follow up on open proposals to keep the pipeline moving. Ensure every customer has a 5-star experience through consistent follow-up, thank-you notes, and review requests. Keep the office organized, professional, and inviting. Maintain accurate data in Salesforce and QuickBooks, ensuring clean records from lead to close. Assist with order tracking, job scheduling, and delivery coordination. Support production by communicating timelines, job details, and updates with customers and installers. Marketing & Community Engagement Help manage local marketing efforts including social media content, community events, and home shows. Post engaging content on Facebook, Instagram, and LinkedIn that highlights our work and tells our story. Coordinate with marketing partners to ensure strong online presence and return on ad spend. Plan and support local outreach and partnership events with realtors, property managers, and contractors. What Were Looking For 13 years of experience in office administration, customer service, or home improvement (flooring experience a plus). Strong multitasking, organization, and follow-through skills. Excellent phone and written communication skills. Bonus skills: Quickbooks, Salesforce, Excel, and social media platforms helpful but not required. A positive, team-oriented attitude with a willingness to learn and grow. Comfortable working independently and managing multiple priorities. Occasional availability for weekend or after-hours community events. Why Youll Love Working With Us Opportunity to grow with a growing company your ideas will help shape our future. Family-owned, people-first culture that values integrity, creativity, and community. Competitive pay, performance-based bonuses, and room for long-term growth. Paid training and the chance to represent a national brand that truly cares about its customers. No two days are the same and thats what makes it fun. Meet Samowner of Floor Coverings International Sam is the proud owner of the Floor Coverings International franchise serving Grand Rapids. He and his wife have been married for 15 years and are raising their three active children. As a family, they love spending time playing sports, cooking and traveling together. Sam left an 18 year career in education to purchase and grow the Grand Rapids franchise. He is experienced as a teacher, football coach, and principal; wearing the many different hats valuable to help grow this business. He was drawn to Floor Coverings International because it allows him to do what he enjoys most: pulling together all the moving parts of a project to deliver a seamless job and a truly stellar customer experience. Sam is excited to serve the Grand Rapids area and grow a business that provides excellent service, but also employs a team of exceptional individuals that want to do their job the right way. If youre organized, proactive, and excited to manage operations while delivering a stellar customer experience, wed love to hear from you! Apply today and help us deliver the #1 flooring experience in North America.
    $32k-50k yearly est. 18d ago
  • Office Manager

    Kalamazoo Valley Community College 4.3company rating

    Team manager job in Kalamazoo, MI

    Are you looking for a way to apply your management and administrative expertise in a dynamic academic setting? Are you a dedicated, responsible individual who thrives in a service-oriented environment? If so, then Kalamazoo Valley Community College may have the ideal full-time job opportunity for you. About Us Kalamazoo Valley Community College is a comprehensive, fully accredited, public, two-year college in Kalamazoo, MI. We offer associate degrees in more than 60 areas of study and 50 certificate programs. Kalamazoo Valley Community College creates innovative and equitable opportunities that empower all to learn, grow, and thrive. About the Opportunity Kalamazoo Valley is seeking a full-time Office Manager to supervise office operations and perform welcome desk and administrative duties as part of the college's centralized Institutional and Operational Support Services Department. This position supervises day to day operations for the Support Services team assigned to the Student Development Services office at the Texas Township campus. The Office Manager works closely with the Associate VP for Student Development Services, the leadership team and other departments in order to provide excellent customer service to students, faculty and staff. The manager receives, prioritizes and assigns tasks and coordinates schedules in order to support various initiatives within Student Development Services. The position recommends hires, orients, trains and evaluates all assigned personnel; recommends training and, through the Human Resources Department, establishes acceptable human resource practices; assists with and monitors departmental budget; attends to and resolves internal personnel situations/difficulties; and processes all required documents. Specific Responsibilities of this Position * Providing information to students, customers and employees, regarding departmental policies and procedures. * Initiating, developing and/or coordinating complex projects for the assigned department. * Collaborating with others across the college for projects and problem solving. * Collecting and analyzing data and reporting findings to supervisor. * Preparing administrative reports, proposals and procedures. * Drafting or editing messages, chat information, websites, publications in coordination with marketing and other departments. * Drafts correspondence and/or corresponding in response to inquiries; and, initiating, developing, participating in, recommending and implementing clerical/office related decisions regarding office policy and procedures. * Assisting in implementation of new systems and technology tools. * Providing administrative assistance with special events. * Preparing or coordinating preparation of payroll, purchasing, facilities, vouchers, pay authorization and related documents. Minimum Qualifications: Appropriate education, training, experience and talents are required. An example of this would be an Associate Degree in Office Administration, Accounting or a related field and 3 years experience in office management. A high level of skill is needed with Microsoft Office and other software systems. Preferred Qualifications and Experience: Physical Demands: Work Hours: 40 hours per week, Monday - Friday; 8:00 a.m. - 5:00 p.m. Posting Date 10/20/2025 Closing Date: Special Instructions to Applicants: This position will remain posted until filled. However, priority consideration will be given to applications received prior to November 5, 2025. Please apply online at: jobs.kvcc.edu. EEO Statement As an employer, Kalamazoo Valley encourages, welcomes, and fosters differences because we believe that diversity makes us great. It is the policy of Kalamazoo Valley Community College not to discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we empower all to learn, grow and thrive. Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.
    $29k-36k yearly est. 60d+ ago
  • Support Professional, Student Life & Leadership - Office Manager

    Grand Rapids Community College 3.8company rating

    Team manager job in Grand Rapids, MI

    The Support Professional provides direct administrative support to the Director of Student Life & Leadership and supports numerous budgetary, activity, and communication needs. The office serves the college and students in several ways, including front desk services/sales (RaiderCards, bus passes, movie tickets, etc.), coordinating all major student events and student clubs/organizations on campus, oversight of the food pantry and dining services, and enforcement of the Student Code of Conduct and Behavioral Intervention Team. The Support Professional holds key responsibilities in oversight of our financial records and daily club/organization management. Requisition ID: 1037 Position Number: 00001520 Employee Group: APSS Bargaining Agreement Schedule: 8:00 AM - 5:00 PM, 40 hours/52 weeks Compensation: Level A, $20.23 per hour Benefits: Full-time Reports to: Director of Student Life and Conduct Posting Opens: 11/07/2025 Posting Closes: Open until filled ESSENTIAL FUNCTIONS Overall budget projection and monitoring, and account reconciliation for numerous Student Life & Leadership and student organizations, including the department budget and the food pantry budget. Provide direct support to the Director of Student Life & Leadership through regular update meetings, processing navigate referrals, assisting with email inbox, phone calls, and scheduling student meetings Maintain accurate and up-to-date financial records and prepare financial documentation for end-of-year and auditing purposes Responsible for Student Life cash management, which includes weekly sales deposits, cash outs, point of sale reconciliations Manage ordering for Student Life and Student Food Pantry. Serves as back up to the Basic Needs Coordinator for inventory and promotion of Food and Snack Pantry Resource. Responsible for daily administration of the Center for Student Life & Leadership including, but not limited to: Purchasing approval for any and all event, supplies, and food ordering Coordinate and request through banquet and conference services all space request and space set-up needs Responsible for processing all student organization and student involvement forms. Examples are event registration forms, permission to raise funds, popcorn machine rental, RaiderCard readers, cash box requests, amplified sound requests, and travel and van rental request forms. Verify that approved events are in RaiderConnect Communicate timelines in a clear and kind way to students and departments Provide support to the Campus Activities Board s event planning: Keep up to date with annual budget and follow all GRCC purchasing and contract procedures Support select CAB events through attendance and representing the Student Life Office Support the campus student events calendar, and provide updates as needed to various campus departments Support the PTK advisor and GRCC/PTK MOU by processing membership payments and sharing processed memberships with the GRCC Registrar s Office. Support the development and production of the GRCC Campus Life Newsletter Serve on the Behavioral Intervention Team (BIT) as the team s secretary and support the BIT case-managers in keeping records up to date, prompt follow ups in the case management software system, and closing reports. Responsible for processing BIT & student conduct background checks upon request, scheduling BIT & student conduct appointments, and assisting with conduct related paperwork as needed Assist with Student Life counter services including duties related to opening and closing the office Manage office communications; serve as web editor for the Student Life & Leadership office, email templates for student response, tabling, bulletin boards and digital signage related to Student Life & Conduct services at large and/or Student Life sponsored events. Maintain and organize Student Life & Leadership Google Drive and Shared Drive. Update access permissions as necessary for personnel changes. Provide back up support to Service and Technology Coordinator for front desk management and supervision Provide general support to all Student Life office functions and events Present a positive and professional image, utilizing the GRCC Service Excellence guidelines, to the students, visitors, department and college Participate as a member or leader on teams or committees as requested or as mutually agreed upon Assist in event coordination support Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position. Performs other related duties as assigned. JOB SPECIFICATIONS Education Credentials Associate s degree or comparable combination of relevant education and experience Work Experience Three (3) years of experience in a customer service role or office environment required Experience in higher education preferred Skills Ability to perform functions of the job efficiently and cheerfully in stressful situations Excellent organizational and problem solving skills Excellent written, verbal and interpersonal communication skills Ability to provide high level customer service Possess the personality and enthusiasm to work with students, college staff and general public Proficient in software applications including PeopleSoft, Microsoft Office (MS Word, Excel, Publisher, Power Point). Ability to take initiative, to follow through, and effectively manage multiple projects in a timely manner Ability to work effectively with diverse groups and individuals Finalists must possess excellent proofreading skills and have aptitude for detailed work. A skills assessment may be required. Physical Demands Ability to lift a maximum of 30 pounds Ability to sit for prolonged periods of time Ability to constantly engage students at different stations throughout the Student Services area for long periods of time Mental Demands Ability to handle confidential material judiciously Project a professional image including punctuality and good attendance record Exhibit a working knowledge of College departments and services available for students, staff, faculty and the community Working Conditions GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website. Primarily office/desk work. Position requires ability to stand/walk for long periods of time during major events. Some nights and weekends required. BENEFITS Health Coverage: Six health insurance plan options, including one with no health insurance premiums. Time off: Enjoy substantial vacation time. Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership. Continuous Learning: Career development and educational opportunities. Retirement Plans: Secure your future with our retirement options, including a state retirement plan. NEXT STEPS / APPLICATION PROCESS Please fill out an application at ***************************** Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available. NONDISCRIMINATION STATEMENT Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
    $20.2 hourly 60d+ ago
  • Office Manager

    Staffing Acquisition Group

    Team manager job in Norton Shores, MI

    Temp To Full-Time Job Responsibilities: We are seeking a detail-oriented office manager. This position plays a key role in keeping the financials accurate and ensuring the company runs smoothly behind the scenes. •Ensure lien waivers are obtained. •Accounts payable and Receivable •Return emails/phone calls •Prepare and send invoices (billing) •Record customer payments, follow up on outstanding balances and ensure timely collections. •Payroll and Compliance - Process payroll (through third party), and record payroll reports and update employee records. •Process workers comp audits and insurance. •Maintain perpetual inventory records •Files all sales tax reports •Coordinate health insurance and general liability insurance. •Record bank and credit card transactions and reconcile accounts. •Prepares and enters all journal entries. •Maintain the general ledger and chart of accounts. •Provide monthly financial reporting (P&L and Balance Sheets) •Support year-end closing and CPA/tax preparation. Skills and qualifications: • Associates degree in accounting/finance or a related field. • 2+ years of QuickBooks Desktop experience • 2+ years of Administrative Assistant experience • Computer literate (Excel/Word/Outlook) • Strong understanding of bookkeeping principles and AP/AR processes. •Attention to detail, organizational skills, and ability to prioritize multiple tasks. Benefits once hired in! • Medical Insurance • Vision Insurance • Dental Insurance • Life Insurance • 401K • PTO *This is a drug-free workplace. All candidates must be able to pass a pre-employment drug screen and be willing to submit to a national background check. If you're interested in this position, please apply with a complete resume and work history. *
    $32k-50k yearly est. 1d ago
  • Office Manager

    Certapro Painters of Grand Haven 4.1company rating

    Team manager job in Grand Haven, MI

    Job DescriptionRenewed Homes is a growing real estate business that renovates and sells homes. Our success has been made possible by a team work culture that strives to produce extraordinary results. Provide support to the following functions: Financial, Administrative, Human Resource, Transaction Coordinator and Business Development. Responsibilities: Create template contracts for real estate purchases and manage transactional paperwork from cradle to grave Set up utilities for acquired properties Work with book keeper to pay utilities and vendors Manage office records both hard copies and digital Assigned tasks as needed by owner Participate in on-going production and sales meetings. Pay will be commensurate with experience Qualifications/Certifications: High school diploma or GED College degree a plus Experienced with social media and digital marketing Organized and detailed oriented Knowledge of Microsoft office packages Proficiency in QuickBooks (preferred) Excellent verbal and written communication skills Excellent organizational and time management skills 5 years of Office Assistant experience (preferred)
    $40k-65k yearly est. 11d ago
  • Office Manager

    Gen4 Dental

    Team manager job in Holland, MI

    At Smile, our passion is to reimagine dentistry and how people experience it. To that end, we focus on doing one thing better than anyone else…easy, integrated dental care. Smile is West Michigan's first and only multi-specialty dental practice, combining adult dentistry (Smile), pediatric dentistry (Little Smiles), and orthodontics (Smile Orthodontics). This allows each of our offices (Grand Rapids, Grand Haven, North Muskegon, and Holland) to provide a one-stop destination for the dental needs of the entire family. To learn more about our office, check out our website here: ****************************************** Our office managers serve as leaders and are the heart and soul of the practice. Our managers focus on partnering with our doctors to optimize practice performance and provide the best patient experience. By joining our team, you will have: Work-Life Balance: (Monday-Thursday 7:40am-5:00pm, Fridays 7:40am-1:00pm) Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) Parental Leave: Up to 3 weeks paid 401(k) Match Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues CE & Growth: SPEAR access + continuing education Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans Pet Insurance: Flexible plans + 24/7 telehealth for your pet Compensation: $ 55,000-62,000/ Year Key Responsibilities Post insurance and patient payments, verify insurance, and appeal denied insurance claims Check in patients and preparing and presenting simple treatment plans Complete end of day Run daily, weekly, and monthly reports from practice management system Conduct daily huddle meetings Establish schedules and work assignments for team members according to workload, space, and equipment Identify problems, provide training to team members, and deliver feedback Maintain Practice Management System to store accurate data and produce reports. Authorize expenditures to budget. Competencies and Qualifications: Ability to delegate tasks effectively Proactively manage performance expectations Prioritization of competing commitments and initiatives Ability to manage up, across and down effectively Strong verbal and written communication Customer service experience Leadership and management experience Dental office experienced (preferred) Additional Information: We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
    $32k-50k yearly est. 20h ago
  • Supervisor, Customer Services

    Envoy Air Inc. 4.0company rating

    Team manager job in Grand Rapids, MI

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: * Amazing employee flight privileges within the American Airlines global network * Training and development programs to take your career to the next level * Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities * The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. * Supports the Manager in meeting operational performance targets and monitoring the station operation budget * Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented * Reviews and standardizes procedures to improve efficiency within the operation * Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations * Investigates and resolves customer service issues as well as operation issues * Participates on operational conference calls, station audits and prepares various reports * Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff * Maintains records such as time and attendance, personnel files and performance * Will provide guidance to the team on performance issues as well as coach and counsel employees. * As necessary, the Supervisor will work in the operation during peak or irregular periods Qualifications Who are we looking for? Requirements: * Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines * Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical * Minimum Age: 18 * High school diploma or GED equivalent * College coursework or college degree desirable * Valid state driver's license * Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management * Proven leadership and analytical skills * Ability to effectively and efficiently manage multiple and often competing priorities * Demonstrated ability to communicate verbally and in writing * Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs * Possess the legal right to work in the United States * Must be able to read, write, fluently speak and understand the English language * Previous working experience in a team lead, supervisory or managerial role preferred * Minimum one year customer service experience preferred * Posess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
    $28k-35k yearly est. Auto-Apply 60d+ ago

Learn more about team manager jobs

How much does a team manager earn in Grand Rapids, MI?

The average team manager in Grand Rapids, MI earns between $44,000 and $155,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Grand Rapids, MI

$82,000

What are the biggest employers of Team Managers in Grand Rapids, MI?

The biggest employers of Team Managers in Grand Rapids, MI are:
  1. Gordon Food Service
  2. Panera Bread
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