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  • Client Delivery & Customer Service Director

    Be Group, LLC 4.2company rating

    Team manager job in Horsham, PA

    Our client is a premier facilities services provider delivering sophisticated facility services across North America. Their clients span healthcare, higher education, government, warehousing, and global enterprises. We are assisting in their hiring of a Client Delivery & Customer Services Director. This position is on-site, in their offices in Horsham, PA. Overview: The Client Delivery & Customer Services Director is a visible, hands-on leadership role responsible for onboarding, transition, and ongoing support of client accounts. This role blends client-facing leadership, field support, operational execution, and technology-driven process management. They will serve as the conduit between Sales, Operations, Field Leadership, and the Home Office. Responsibilities: Own the end-to-end client delivery lifecycle for new account start-ups, transitions, and major client-driven projects. Lead and refine a standardized client delivery playbook covering pre-launch planning, launch execution, and post-launch stabilization. Ensure all operational readiness elements are completed on time, including staffing plans, supplies, equipment, and site-specific requirements. Serve as the primary home office liaison supporting Field Directors, Regional Directors, and Operations Managers. Lead and manage the Field Support function, providing oversight and influence across teams. Actively engage with clients during onboarding to build trust, manage expectations, and ensure strong first impressions. Identify and proactively address risks to service quality, staffing, or client satisfaction. Oversee work orders, special projects, and client-driven initiatives, ensuring proper pricing, approvals, execution, and communication. Partner with Finance and Operations to manage budgets related to client startups, mobilizations, travel, and project work. Track, analyze, and report on KPIs, including startup success rates, client satisfaction, retention, and operational performance. Serve as the internal subject-matter expert for internal and CRM systems. Collaborate with HR and leadership to support training, onboarding, and development of field and support teams. Qualifications & Experience: Bachelor's degree required; advanced degree a plus. 7+ years of experience in client delivery, operations, project management, or field support roles. Experience in service-based, multi-site, or operationally complex organizations preferred. Proven ability to manage large-scale client start-ups, transitions, and cross-functional projects. Strong technology acumen; experience with CRM platforms, and automation strongly preferred.
    $92k-124k yearly est. 23h ago
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  • Office Manager

    Beaconfire Inc.

    Team manager job in East Windsor, NJ

    We are looking for a Office Manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring organizational effectiveness, communication and safety. BeaconFire is an E-verified company and provides equal employment opportunities. Responsibilities: ● Handling queries via telephone, email and general correspondence. ● Scheduling meetings, managing mails and organizing daily office operations such as inventory and expenses. ● Assist in administrative tasks, including onboarding new employees and coordinating company events. ● Maintaining the office condition as well as health and safety protocols in the working area. Requirements: ● High School degree or above; additional qualification as an Administrative assistant or Secretary is a plus. ● Excellent verbal and written communication skills in English, proficiency in Chinese is a plus. ● Proven experience in office management or a related administrative role. ● Proficiency in MS Office (Excel, Word, PowerPoint). ● Detail-oriented with strong time management skills to meet deadlines. ● Proactive and flexible team player. ● Valid driver's license. Benefits: ● 401k Plan ● Medical, Vision, Dental, and Life Insurance ● Paid Time Off ● Salary based on experience ● Employment-related non immigration or immigration sponsorship Location: East Windsor, NJ (onsite)
    $39k-61k yearly est. 1d ago
  • Office Manager

    Robert Half 4.5company rating

    Team manager job in Warren, NJ

    Schedule: Monday-Friday, 9:00am-5:00pm (flexible to start/end) Team: Approx. 30 staff members in office; 70 across few offices in NJ Key Responsibilities: Lead the daily operations and management of the office Act as a trusted partner to firm leadership, managing staff and office policies so attorneys can focus on their practice Oversee general HR functions for office location, including compliance with New Jersey employment laws Foster a positive team culture, promoting accountability and professional development Address personnel issues, support staff performance, and hold team members accountable when necessary Coordinate onboarding, benefits administration, and employee relations in partnership with firm management Serve as the first point of contact for staff concerns and office logistics Qualifications: Prior experience in office management or HR; direct experience in a law firm is strongly preferred Exceptional interpersonal skills with the confidence to have candid and constructive conversations Highly trustworthy, organized, and proactive Ability to balance administrative duties with people-focused leadership Working knowledge of general HR compliance; deep HR expertise is not required Comfortable partnering with senior leadership and fostering an inclusive, productive office culture
    $40k-60k yearly est. 23h ago
  • Operations Manager

    Indco Inc., Nj

    Team manager job in Gloucester City, NJ

    Reports to: President Employment Type: Full-time, On-site About the Company We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications. Position Overview The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction. This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor. Key Responsibilities Production & Daily Operations Identify what is required for staff to carry out their duties. Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion. Coordinate between the office and warehouse to keep orders moving efficiently. Derive and analyze reports regarding operations and pass to management when requested. Evaluate the company's present operational policies and procedures and suggest ways of improving. Supply Chain & Inventory Manage raw material and packaging inventory to avoid shortages or excess stock. Work with suppliers to ensure timely and cost-effective purchasing. Track inventory usage and maintain accurate records. Assist in managing shipping and receiving operations. Compliance & Safety Maintain a clean, safe, and organized work environment. Oversee SDS management and staff safety training. Ensure building compliance. Administrative & Financial Support Assist with cost tracking, job costing, and production efficiency reporting. Help develop and monitor operational budgets. Provide input on pricing, scheduling, and contract work planning. Assist in managing office clerical personnel. Leadership & Team Development Work alongside staff when needed to meet deadlines or resolve issues. Assist supervising production, warehouse and office staff; provide daily direction and feedback. Build a culture of accountability, teamwork, and continuous improvement. Qualifications 3-7 years of experience in manufacturing operations. Strong understanding of production processes, safety practices, and inventory management. Comfortable being hands-on as a leader and directly involved in day-to-day operations. Ability to coordinate across multiple departments and balance competing priorities. Solid communication, organization, and problem-solving skills.
    $79k-127k yearly est. 4d ago
  • Traffic Control Operations Manager

    Integrity Trade Services 3.9company rating

    Team manager job in Philadelphia, PA

    Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO
    $40k-51k yearly est. 2d ago
  • Office Manager

    24 7 Electric LLC 4.7company rating

    Team manager job in Dunellen, NJ

    Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Paid time off We are seeking a reliable and detail-oriented Office Manager to support daily administrative and office operations. This role is responsible for invoicing, payment processing, customer communication, and managing work orders to ensure smooth workflow and excellent customer service. Key Responsibilities: Create, send, and track invoices Enter and apply payments accurately in the system Answer incoming phone calls, route calls appropriately, and assist customers with basic inquiries Set up and post new work orders for jobs and service requests Maintain organized office records and files Coordinate with field staff or technicians regarding work orders Support general administrative tasks as needed Qualifications & Skills: Previous experience in an office manager or administrative role preferred Experience with invoicing and payment entry Strong organizational and time-management skills Comfortable answering phones and communicating with customers Basic computer skills (email, invoicing, spreadsheets) Attention to detail and accuracy Professional and dependable work ethic Work Environment: Office-based role Full-time / Part-time Compensation & Benefits: Competitive pay based on experience Benefits
    $40k-59k yearly est. 11d ago
  • Customer Service Supervisor

    Kohler Co 4.5company rating

    Team manager job in Bristol, PA

    _Work Mode: Onsite_ **Opportunity** The Supervisor - Customer Service leads the global customer service experience for the Robern brand, ensuring premium service across all sales channels. This role oversees order fulfillment and backlog management, supports internal sales teams, and drives continuous improvement in people, processes, and technology. Key responsibilities include ensuring audit compliance across pricing and financial processes, and training Customer Service Representatives to enhance productivity, product knowledge, and problem-solving capabilities. **Specific Responsibilities** **Functional Skills** + **Process & Performance Management:** Develop and refine standard work procedures. Establish and communicate metrics to monitor and improve service performance. + **System & Technology Utilization:** Ensure effective use of SAP for business and accounting control. Lead implementation of technologies that enhance customer service capabilities. + **Team Leadership & Development:** Supervise and develop team members through training, feedback, and performance management. Mentor new associates and foster leadership maturity. + **Cross-Functional Collaboration:** Partner with Sales, Marketing, Manufacturing, and Supply Chain to align priorities with customer needs. + **Customer Experience & Brand Advocacy:** Track and communicate customer feedback. Promote the Robern brand through product and process expertise. + **Cost Management & Profitability:** Minimize freight and shipping costs within strategic guidelines to support profitability. + **Order Fulfillment & Backlog Management:** Lead the fulfillment of Robern orders by managing backlog and coordinating with supply chain, manufacturing, and logistics to ensure on-time delivery. Identify and resolve delivery issues and drive process improvements. + **Claims & Pricing Administration:** Oversee resolution of claims, deductions, audits, and pricing discrepancies. Ensure accurate billing and credit processing aligned with company policies. + **Service Optimization & Sales Support:** Balance cost and service to meet customer needs. Use negotiation and compromise to support sales conversion. + **Continuous Learning & Project Leadership:** Pursue self-development and lead initiatives to enhance the customer experience. + **Other Duties:** Perform additional responsibilities as assigned. **Competency-Based Actions** _Set High Standards of Performance_ + Models the Robern brand attributes in written and oral communication. + Takes ownership for own and customer actions. + Helps the Robern Customer Service function achieve aggressive goals. + Understands and accepts personal and team stretch objectives. _Focus on the End Customer_ + Uses customer feedback tracking to identify trends and opportunities for improvements in productivity and service. + Provides support for service decisions made by the team. Suggests improvements. + Maintains solid business relationships with internal and external decision makers and key influencers. _Build Trust_ + Build solid relationships with the Sales force and earn the reputation of "owning" the account. + Knows when to compromise and when to stand firm. + Demonstrates confidence in others when they are challenged and coaches on conflict resolution. + Ensures confidentiality and approachability with all levels within the organization. + Speaks in terms of "us" and "we" rather than "they" and "them." _Drive Continuous Improvement_ + Be a change agent that keeps our customer support in line with ever-changing business practices. + Encourages and supports others in their improvement efforts. + Identifies and utilizes measures and feedback processes to ensure desired improvement. + Suggests viable improvements to reduce non-value-added processes. + Partners with and educates customers to explain Robern processes and influence business results. + Employs Kohler Operating System (KOS) tools in problem solving. **Skills/Requirements** + Bachelor's degree from an accredited institution in a business/marketing/hospitality management field preferred. + Minimum of 3 years of experience in customer service related functions, supply chain or sales. + Experience managing direct reports. + Experience in the implementation of continuous improvement in a service organization. + Excellent personal, organizational, verbal and written communication skills. + High sense of urgency and a proactive approach to problem solving. + Customer-focused mindset and an innate ability to respond to customers' expectations and requirements. + Excellent teamwork and communications with suppliers, customers and associates. \#LI-Onsite \#LI-KZ1 **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $64,750 - $98,350. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation._ **Why Choose Kohler?** We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. **About Us** It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer.
    $64.8k-98.4k yearly 48d ago
  • Team Manager - Camden - Fostering & Permanence Team - £43 per hour

    Liquid Personnel

    Team manager job in Camden, NJ

    Job Title: Team Manager - Fostering & Permanence Team Rate: £43 per hour Liquid Personnel is currently recruiting experienced and Qualified Social Workers to join an Fostering & Permanence Team based in Camden. What will your responsibilities be? In this role, you will have a proven track record of successful management and leadership of a fostering team, along with other relevant management experience. You will take on the responsibility of ensuring the team is appropriately resourced, managed, and supported. Your ability to provide leadership, line management, and robust performance management to individuals and the team will be crucial. You will successfully coach, develop, and motivate staff to continually drive improved performance and enhance service delivery. You will hold, manage, and be responsible for delegated budgets, approving and authorizing expenditure relative to the need/service requirements, and ensuring packages of care are reviewed regularly. Working closely with the Fostering Team, you will also be responsible for completing Child Permanency Reports. Benefits of the role: Flexible/Hybrid working opportunities Manageable caseload Excellent rate of pay Condensed working and part time roles can be discussed Qualifications and Experiences: To work in this role you must have Social Work England registration, be eligible to work in the UK, hold a qualification in Social Work at degree level, and have post-qualified experience. How to apply? If this is a job for you, feel free to click apply below or if you want to learn more about it, please contact 0345 241 9590. Why Liquid Personnel? New ‘Faster Pay' service getting you paid more quickly Twice weekly payroll Free DBS and compliance service Access to exclusive roles that aren't available from other agencies Free access to Liquid's exclusive social work training and CPD portal Your own dedicated consultant with extensive social work knowledge Access to a wide selection of social work positions across the UK “Refer a Friend” bonus - get £250 for each social worker you refer who we successfully place* “Find your own job” bonus - get £250 for bringing your own position to us * Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. BH - 180390 GH - 19907
    $89k-151k yearly est. Auto-Apply 60d+ ago
  • Adobe Experience Manager/ AEM? Adobe Experience/ Experience Manager

    Artech Information System 4.8company rating

    Team manager job in Princeton, NJ

    At the forefront of the staffing industry, Artech is a women-owned business enterprise (WBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources. Artech employs over 7000 industry professionals supported by over 25 national and global locations coast-to-coast across India, the US, and China. Artech's Fortune 500 and government clients leverage this expansive reach by engaging Artech as a preferred go-to supplier across multiple regions and countries in order to receive consistent deliverables, terms, rates and cost savings. Artech helps its clients reduce their total cost of ownership (TCO) by delivering a range of refined staffing and technology solutions that include: Staffing individual talent (IT, engineering, professional, scientific, clinical) Deploying teams for the execution of projects Delivering statement of work (SOW) resources and management for defined scope of services projects Managing staffing vendors and suppliers Job Title: AEM architect Location Princeton NJ, or Lawrenceville, NJ Duration: 6 Months (Possible Extension) JOB DESCRIPTION This person will deal with development, test, deployment and support across dev lifecycle. This technical leader will lead offshore development/support team, and more importantly, as the client go to person for technical questions/issues on the platform. Will be part of overall team and expected to coordinate with onshore/offshore. Qualifications AEM architect with 5+ years of Adobe Experience Management hands on experience, with the under-the-hood understanding of the AEM platform. Additional Information Please reach me at ************
    $66k-104k yearly est. 1d ago
  • Customer Engagement Manager

    SKF Inc. 4.6company rating

    Team manager job in Blue Bell, PA

    Salary Range: $ 84,000.00 to $ 100,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos. Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030. We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet. We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment. Learn about SKF at ************ Position Summary The Customer Engagement Manager is a dynamic leader within the USA Aftermarket Customer Engagement team, responsible for cultivating a high-performance culture centered on customer excellence, team empowerment, and continuous improvement. This role leads a team of Customer Engagement Representatives, drives strategic initiatives that elevate customer experience, fosters employee development, and strengthens cross-functional collaboration. We are seeking a visionary leader who thrives in a fast-paced environment, inspires others, and is passionate about driving the evolution of our customer-centric culture. This individual will play a critical role in shaping the future of the department and must be a proactive, high-energy self-starter ready to drive immediate results. Key ResponsibilitiesLeadership & Team Development * Lead, coach, and inspire a team of Customer Engagement Representatives to deliver exceptional customer experiences. * Foster a culture of empowerment, accountability, and continuous learning. * Identify and develop talent, providing mentorship and growth opportunities. Customer Experience Strategy * Set and execute a strategic vision for customer engagement that aligns with the overall vision of the department as well as business goals. * Ensure consistent delivery of the "wow" factor in every customer interaction. * Serve as an escalation point for complex customer issues, guiding resolution with empathy and strategic insight. Cross-Functional Collaboration * Partner with Sales, Engineering, and other internal teams to drive customer success. * Lead cross-functional initiatives to improve processes and enhance operational efficiency. Operational Excellence * Monitor performance metrics and implement improvements. * Ensure compliance with SKF policies and maintain a full value chain mindset. Strategic Communication * Communicate effectively across all levels of the organization, translating customer insights into actionable strategies. Qualifications * Experience: Minimum of 10 years in customer service, customer engagement, or related leadership roles, with a proven track record of managing teams and driving strategic outcomes. * Leadership: Demonstrated ability to lead, develop, and inspire teams. Experience mentoring others and fostering a culture of growth. * Strategic Thinking: Strong business acumen with the ability to align customer engagement strategies to broader organizational goals. * Communication: Exceptional written and verbal communication skills, with the ability to influence and present effectively to diverse audiences. * Customer-Centric Mindset: Deep commitment to understanding and advocating for customer needs. * Collaboration: Proven ability to build strong relationships across functions and influence outcomes. * Technical Proficiency: Proficient in Microsoft Excel and Microsoft Suite; comfortable with data analysis. * Adaptability: Willingness and ability to travel approximately 30-40% to customer sites, other SKF locations, and internationally to SKF Puebla. What You'll Love About SKF:Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays. Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role. Diversity in the Workplace.?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation. Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more! Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management. Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution Reports to: Director Customer Engagement Location: Blue Bell, PA Job ID: 23687 SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.
    $84k-100k yearly 39d ago
  • Technical Customer Support Manager

    Phorest

    Team manager job in Philadelphia, PA

    Hiring Location This is a remote position. We are accepting applications from candidates in the following locations for this exciting opportunity: USA: Florida, New Jersey, New York, Pennsylvania and Massachusetts About Phorest Phorest powers 11,000 hair and beauty salons using our software across the globe. Our aim is to capture 25% of the market globally - that's one million salons and a billion-dollar company. We are growing and would like to add a new member to our team. You will join a group of highly motivated individuals, to help us grow Phorest faster. The Opportunity We're looking for an experienced, client-focused, and metrics-driven Customer Support Team Manager to lead our North American Support Team. This role is ideal for someone who takes real pride in building high-performing teams and measures success through customer outcomes and team growth. You'll play a critical role in delivering exceptional customer experiences while driving operational efficiency, performance, and continuous improvement. You'll need a strong balance of empathy, leadership, and hands-on problem-solving, with the confidence to introduce new processes and systems that elevate service quality at scale. What You'll Do Lead, coach, and develop a high-performing team of support agents through regular 1:1s, feedback, and performance management Ensure the team consistently meets and exceeds KPIs, with a strong focus on customer satisfaction and operational efficiency Own and manage critical escalations, acting as the regional point of contact while collaborating with global teams Monitor team capacity and proactively plan hiring needs in partnership with Talent Onboard new hires and drive continuous learning through training and development initiatives Act as a subject matter expert on our salon management software, supporting both team members and customers Provide regular insights to senior leadership on performance, trends, and opportunities for improvement Support the team hands-on when needed, taking ownership of complex L2+ customer issues and technical investigations Partner with global stakeholders to roll out new processes and systems across the region Who You Are Customer-obsessed, with a genuine passion for delivering great experiences. A natural people leader who enjoys mentoring, coaching, and developing others. A practical problem-solver who stays calm and solutions-focused under pressure. An excellent communicator, confident engaging with both teams and senior stakeholders. Data-driven, using KPIs and insights to guide decisions and drive improvement. Decisive and accountable, even in challenging situations. Comfortable with regular travel as part of the role. Comfortable handling technical customer issues at L2 level and above. What You Bring 5+ years of experience in a technical support team that serves external customers, preferably in a SaaS environment. 5+ years of direct customer-facing experience. 3+ years of experience managing a technical team of 10+ people in a support function. Strong knowledge of both Mac and Windows operating systems. Experience working with small business owners and a passion for helping them succeed. Hands-on experience with POS software. Proficiency with Zendesk, Slack, Jira, and Notion. Ability to work in a quiet, distraction-free environment during shifts. Experience collaborating with Product & Development teams is a plus. Background in internal training and team development is advantageous. Benefits ????Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service. ????As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection. ???????? We help you travel by providing a bike to work scheme as well as tax saver transport tickets. ????️ ♀️We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause. ????We care for your family and provide Enhanced Maternity and Paternity Benefits. ????We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning. ????Moving house? Phorest employees get 3 moving days. Want to learn more about Phorest? Check out nothingventured.rocks for our blog and Insights on building an evergreen company from the team here at Phorest. Phorest is an equal opportunity employer. For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest! Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.
    $79k-114k yearly est. 12d ago
  • Dental manager

    KK Dental Associates

    Team manager job in North Brunswick, NJ

    Dental Office Manag .We have modern facility with CBCT, CAD/CAM,digital xray etc.with endodontist and periodontist Spanish preferred Multispeciality group practice with 5 yrs experience. Dentrix Ascend Sofrware exp.of PPO and DHMO insurance plan is must.Billing ,account receivable, creating reports on daily, weekly monthly basis.Care credit, processing electronic insurance payments, handling insurance questions by patients as they arise, collecting and posting payments..The right candidate has extensive knowledge in dental codes and insurance matters while dealing with PPO, DHMO dental networks.Claims Management: Follow-up on all unresolved claims, claim correction, resubmission, narrative letters & appeals.Billing Insurance: Daily e-claims review, errors correction, & submission, narratives submission, attachments drafted.Patient Balances aging over 30 days: research, collection calls after EOB/ETFs entry to recover remaining balance.Statements-Aging patient balances statements and overdue letters, accounts management up to collection agency processing.Enter payments: insurance payments from EOBs, ETFs, & patient payments.Benefits Verification: eligibility, full plan breakdown in your system for new and emergency patients, and updating changes to existing accounts, when required. Compensation based on performance .we contribute monthly #300 for medical insurance
    $53k-80k yearly est. 60d+ ago
  • Airport Customer Service Supervisor

    GAT 3.8company rating

    Team manager job in Philadelphia, PA

    GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
    $30k-48k yearly est. 7d ago
  • Assistant Dental Office Manager

    Prosmile

    Team manager job in Berlin, NJ

    Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. Duties and Responsibilities: Maintains control of patient scheduling Addresses and resolves patient complaints Reviews patient charts making corrections with posting if needed Takes on the responsibility of the Treatment Plan Coordinator in some offices Has working knowledge of all insurances; handling of claims, attachments for claims Maintains collection controls and systems Oversees daily closeout functions as well as daily deposit with the corporate office Coordinates end-of-month functions with the corporate office & Dental Practice Manager Monitors patient A/R Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager Contacts maintenance for all office equipment in need of repair for optimum function Following up on unresolved task Performs miscellaneous job-related duties as assigned Coordinating office needs with Dental Practice Manager Assistant Dental Office Manager - Qualifications High School diploma or GED required Experience using Outlook, Word Excel preferred Easily able to learn new technologies and systems required Performs miscellaneous job-related duties as assigned. Knowledge and Skills/Expected Competencies: Work experience in an administrative function and/or customer facing role required Working knowledge of dental or medical front desk duties and responsibilities preferable Previous dental office management work experience preferable Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR dF2kIw3RF7
    $54k-80k yearly est. 27d ago
  • Dental Senior Office Manager

    Alfa Dental Support, Inc.

    Team manager job in Berlin, NJ

    Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Senior Office Manager Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance. Essential Functions: Oversee operations for multiple dental practice locations within the district. Ensure all locations operate efficiently and deliver exceptional patient care and customer service. Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols. Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance. Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability. Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care. Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development. Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements. Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals. Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices. Qualifications: Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations. Demonstrated experience in measuring and reporting KPIs for multi-site locations. Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement. Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management. Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines. Associate or bachelor's degree in business, healthcare administration, or a related field. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
    $75k yearly 26d ago
  • Digital Customer Engagement Manager

    Hhaexchange

    Team manager job in Philadelphia, PA

    Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We're looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals. You'll create scalable one-to-many engagement programs-including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars-that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT). Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You'll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You'll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success. This role follows HHAeXchange's hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance of the NYC or Minneapolis Metro office locations (typically 3 days/week). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Essential Job Duties Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization. Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights. Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer. Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app. Measure & Optimize - Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center. Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout. Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experience Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in communications, marketing, or related field. 5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles. Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes). Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes. Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies. Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred. Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages. Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language. Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement. Familiarity with segmentation strategies for targeting communications. Strong organizational and project management skills with the ability to handle multiple priorities. Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders. Calm under pressure, with the ability to deliver clear, transparent communication during incidents. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. The base salary range for this US-based, full-time, and exempt position is $110,000 - $120,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $110k-120k yearly 23d ago
  • Customer Engagement Manager

    Dodge Construction Network

    Team manager job in Trenton, NJ

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 9d ago
  • Dental Office Manager

    Nuva Smile

    Team manager job in Old Bridge, NJ

    Come join one of the "Top 10 Emerging Groups to Watch", as voted by Group Dentistry Now! We are looking for an Office manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. Ultimately, the Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation. Benefits for Full Time Employment: Health Insurance, Bonus Pay, PTO, Paid Holidays, 401(K) and more! Responsibilities Serve as the point person for office manager duties including: maintenance, mailing, supplies, equipment, bills, errands Schedule meetings and appointments Organize the office layout and order stationery and equipment Maintain the office condition and arrange necessary repairs Liaison with the HR department Maintain office operations and procedures Coordinate with IT department on all office equipment Ensure that all items are invoiced and paid on time Manage office General and Administrative budget, ensure accurate and timely reporting Provide general support to visitors Assist in the onboarding process for new hires Address employees' queries regarding office management issues (e.g. stationery, Hardware and travel arrangements) Liaise with facility management vendors, including cleaning, catering and security services Skills Minimum 2 Years Proven experience as an Office manager, Front Office Manager or Administrative Assistant Dental Office Management experience preferred Knowledge of office administrator responsibilities, systems and procedures Proficiency in MS Office (MS Excel and MS Outlook, in particular) Hands on experience with office machines (e.g. fax machines and printers) Familiarity with email scheduling tools, like Email Scheduler and Boomerang Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements High School degree Bilingual in Spanish and English preferred Salary is commensurate with experience; Range $25-30 This position is for our NJ office.
    $53k-80k yearly est. 32d ago
  • Office Manager Home Care & DDD Services

    Assurance Care & Support Services Inc.

    Team manager job in Iselin, NJ

    The Office Manager will be responsible for overseeing daily administrative operations of the agency, ensuring efficient office management, and supporting staff, caregivers, and clients. This individual will play a key role in maintaining compliance with state regulations, managing client and employee files, and fostering a supportive and organized workplace. Key Responsibilities: Manage day-to-day administrative tasks including answering phones, scheduling, and responding to emails. Oversee client intake process, including collecting required documentation and maintaining accurate records. Supervise office staff, providing guidance, training, and support as needed. Ensure compliance with state and agency policies (including DDD and Medicaid regulations). Maintain employee files, background checks, training documentation, and certifications. Coordinate caregiver/client scheduling and match appropriate staff to clients based on needs and availability. Manage timesheets, attendance, and assist with payroll processing. Order and manage office supplies and medical equipment inventory. Serve as liaison between clients, families, staff, and healthcare professionals. Prepare reports, maintain filing systems, and support audits and inspections. Support hiring, onboarding, and training processes for new employees. Qualifications: High school diploma or equivalent required; Associates or Bachelor's degree preferred. Minimum of 2 years of administrative or office management experience, preferably in a healthcare or home care setting. Knowledge of DDD, Medicaid, or healthcare regulations is highly desirable. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite and scheduling software. Ability to maintain confidentiality and manage sensitive information professionally. Detail-oriented with strong problem-solving abilities. Schedule: Monday to Friday (Full-Time) Occasional weekends or after-hours support as needed Compensation: Competitive salary based on experience 401k We look forward to welcoming a dedicated and organized professional to our growing team!
    $89k-149k yearly est. 13d ago
  • Dental office manager

    Cambridge Square Dental

    Team manager job in Morganville, NJ

    We are excited to announce that Cambridge Square Dental is seeking a dedicated and experienced Dental Office Manager to join our growing team. This is a full-time position based physically at our dental practice. Please note this is not a remote job, and the successful candidate will be required to work onsite to manage our office's daily operations efficiently. This role calls for an individual who is adept at balancing a variety of tasks while maintaining the highest standards of patient care and office management. The Dental Office Manager will be instrumental in fostering a welcoming and professional environment for patients and staff alike. Duties and Responsibilities Oversee daily front and back office operations to ensure smooth workflow and high standards of patient service and care. Implement office policies and procedures and ensure compliance with healthcare regulations and dental board standards. Manage patient scheduling, registration, and case management to optimize patient flow and satisfaction. Develop and maintain up-to-date records of all office financials, including patient billing, payroll, and budgeting. Coordinate with dental staff to support operational needs and address staffing requirements including hiring, training, and performance evaluations. Establish effective communication channels within the office and with external stakeholders; resolve any conflicts that arise. Maintain the highest level of confidentiality with respect to patient records and sensitive staff information. Handle patient complaints promptly and efficiently to maintain the office's reputation and service standards. Supervise the procurement of dental supplies and equipment ensuring cost-effectiveness and proper inventory management. Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. Requirements Proven experience as a Dental Office Manager or relevant role within dental or medical office operations. Strong leadership skills with the ability to manage and inspire a team effectively. Excellent organizational and multitasking abilities. Exceptional communication and interpersonal skills to interact positively with patients and staff at all levels. Understanding of dental office procedures and workflow with a firm grasp on the needs surrounding patient care and privacy. Proficiency with dental practice management software and Microsoft Office Suite. Ability to solve problems effectively and in a timely manner. Independent worker capable of taking initiative and managing office duties without continuous supervision. A strong team player who can collaborate with other staff members to achieve business and patient care objectives. Commitment to maintaining professional and ethical dental practices.
    $53k-80k yearly est. 11d ago

Learn more about team manager jobs

How much does a team manager earn in Hamilton, NJ?

The average team manager in Hamilton, NJ earns between $71,000 and $193,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Hamilton, NJ

$117,000
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