Team manager jobs in Hawaii

- 159 jobs

Other - Wahine Beach Volleyball Team Manager
University of Hawaii System 4.6
Team manager job in Hawaii
Title: Wahine Beach Volleyball Team Manager Hiring Unit:UHM Athletics DUTIES AND RESPONSIBILITIES: Assists with all managerial aspects of the program including clerical work such as inputting of data, filing paperwork, set-up and clean up facilities and equipment for practices and home games, video taping of practices and games, input and upkeep of HUDL team software, recording of statistics during practices and distribution of team gear. Demonstrates effective organizational skills and time management. * Video support including but not limited to recording video of practice and games, downloading, labeling, organizing video on online platforms (HUDL) and general support in maintaining our online video library and video equipment. * Set-up and break down facilities, equipment for practices and home games. * Helps organize team meals, snacks and training table at home and away events. * Helps manage organizing and marking of all team issued gear. * The individual may participate in limited on-court activities during practice (e.g., assist with drills, serve balls at practice) or competition (e.g., assist with warm-up activities). * Supports fundraising activities including the creation and organization of donor lists, contacting vendors, and on site support during fundraising events. * Helps upkeep and maintain social media sites such as team Facebook, Instagram and other similar public access sites to help bolster the image and reputation of the program. * Clerical office work, record keeping, inputting of data, and filing paperwork. Maintains confidentiality with office work and all other aspects of the program. * Assists with administrative duties such as creation of itinerary for travel and competitions, mail outs, and team meeting preparation. * Be available prior, during and after all home competitions for game preparation and administration. Be available for team travel and competitions. * Demonstrates a positive and professional working attitude and maintain a collaborative working relationship with the coaching staff, team members, support staff, administrators in the UH Athletics Department and other individuals associated with the Rainbow Wahine Beach Volleyball Program. * Maintains confidentiality to include but not limited to information, files and records that the incumbent may obtain or possess, in accordance with federal and state laws and University of Hawaii policies. * Knows, recognizes, and complies with laws, policies, rules, and regulations governing the University of Hawai'i and its employees, and the rules of the NCAA and affiliated conferences as now constituted or as may be amended in the future. Immediately advises the Director of Athletics or designee if you have reasonable cause to believe violations, whether by employees, students, or others, have occurred or will occur. * Other duties as directed. CRITERIA FOR TEAM MANAGER: Per NCAA Bylaw 11.01.7 Manager: A manager is an individual who performs traditional managerial duties (e.g., equipment, laundry, hydration) and meet the following additional criteria: * The individual shall be a full-time undergraduate (12 credits at the University of Hawaii at Manoa (UHM)) or graduate student (8 credits at UHM) (see Bylaws 14.2.2 and 14.2.2.1.4), except that during his or her final semester or quarter of a degree program, he or she may be enrolled in less than a full-time program of studies, provided he or she is carrying (for credit) the courses necessary to complete the degree requirements; * The individual may participate in limited on-court or on-field activities during practice (e.g., assist with drills, throw batting practice) or competition (e.g., assist with warm-up activities) involving student-athletes on a regular basis; * The individual shall not provide instruction to student-athletes; * The individual shall not participate in countable athletically related activities (e.g., practice player) except as permitted in Bylaw11.01.7-(b); * In baseball, the individual shall forfeit any remaining eligibility in the sport at the institution at which the individual serves as a manager. * An undergraduate team manager must maintain a minimum semester and cumulative Grade Point Average (GPA) of 2.0 or above and complete a minimum of 12 credits each semester. * A graduate team manager may be allowed to be a manager for two (2) years only. Graduate Manager must maintain a minimum semester and cumulative GPA of 3.0 or above. * Must be available for 20 hours per week. BENEFITS: Maximum amount a team managermay receive the value of an undergraduate student resident tuition payment (50%) or the individual's tuition cost (whichever is less). Tuition does not include payment for Outreach College extension courses. Tuition payment will be prorated if the start date and completion of all required paperwork is after the first day of school. APPOINTMENT PERIOD: 2025 Fall Semester and 2026 Spring Semester. Manager positions are renewable upon satisfactory performance, availability of funds,and departmental assessment. Managers are expected to average no more than 20 hours of work per week. QUALIFICATIONS: Acceptance and enrolled as a full-time student at the University of Hawai'i at Manoa Knowledge of sports, specifically the sport of beach volleyball Working knowledge of HUDL team software Familiar with Google Suite, Microsoft Office Word and Excel Ability to communicate effectively, work independently and manage time wisely Ability to travel independently to various geographical locations in a timely manner. Required to possess and maintain a valid driver's license. TO APPLY:Click on the "Apply" button on the top right corner of the screen to complete an application and attach 1) cover letter indicating how you satisfy the minimum and desirable qualifications 2) resume, and 3) names of 3 professional references (include title, email and phone number). INQUIRIES: Head Coach Danny Alvarez, Email: ******************* EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
$59k-68k yearly est. 60d+ ago
Customer Experience Lead
Saks Off 5TH
Team manager job in Urban Honolulu, HI
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores. What This Position Is All About: We are looking for a reliable, driven, and team-oriented Selling and Service Supervisor (SSS) to join our team. As the Supervisor, you are responsible for ensuring delivery of exceptional customer service and the achievement of sales goals and key selling metrics. The Supervisor is responsible for driving sales and profit by developing the selling skills and behaviors of the Selling Specialists through training and holding associates accountable on processes, tasks, and product knowledge. You will enhance selling and service standards by creating a friendly environment, responding to customer needs directly or through other associates, resolving customer service issues, and supporting associates in delivering exceptional service. The Supervisor has overall responsibility for store sales associates, day-to-day front-line supervision, and task completion. Become an expert within the off-price luxury market by staying up-to-date on product knowledge and become the driving force behind our sales by enhancing the Saks OFF 5TH clienteling experience. If you are a natural at building relationships, have an eye for style, and possess an engaging and upbeat personality - this is definitely an opportunity for you to shine! Who Are You: Aspiring leader who can educate, drive results, and maintain high standards You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance An out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideas Confident and professional communicator You Also Have: High School Diploma or equivalent required; 4 year degree or relevant work experience preferred 1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks Ability to train and coach associates on selling behaviors to ensure high performance Flexibility to work evenings, weekends and public holidays As The Selling and Service Supervisor, You Will: Consistently greet customers and educate them on current promotions Complete the markdown process in a timely manner with accuracy and according to company standards Sign/advertise merchandise accurately according to directive and current promotions Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards Recommend, select, and help locate or obtain merchandise based on customer needs and desires and assist them in the fitting room to ensure proper sizing, color, fit, etc. Collaborate with store management team to organize marketing and promotional campaigns, and to coordinate staff schedules and activities Resolve customer issues while aligning to the core values of trust, integrity, and respect Build rapport with customers and team, resulting in repeat customers and engaged associates Maintain sales-floor standards, including replenishment and presentation, general appearance and cleanliness of the department Participate and support in training for new company programs, procedures, and technologies Consistently model and coach the selling behaviors to meet or exceed key performance indicators Adhere to Asset Protection control and compliance procedures; maintain knowledge of all Health and Safety protocols and Emergency procedures to ensure the safety of our associates and customers alike Efficiently complete tasks or special projects assigned by store leadership Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$86k-121k yearly est. Auto-Apply 60d+ ago
Office Manager
GSI Technology 4.6
Team manager job in Urban Honolulu, HI
Oversee administrative support services ensuring that resources are deployed efficiently throughout the Organization. Duties & Responsibilities Manage administrative support services including monitoring, routing and distribution of mail and invoices, the purchase, maintenance and storage of office equipment, and the inventorying and acquisition of office supplies with attention to budgetary constraints. Implement corporate travel policies and maintain corporate travel accounts. Monitor expenses for general services and approve invoices related to office services, office equipment and travel. Perform cost reduction research and recommend procedural or policy changes to improve operations. Identify outdated practices and develop continual improvement processes for support operations. Minimum Qualifications, Skills, and Educational Requirements Four-year college degree required. Proficient in MS Office. In-depth understanding of office management procedures Ability to multi-task and manage shifting priorities while maintaining a calm, professional demeanor. Organized and detail oriented with good analytical and problem-solving skills. Ability to work effectively with an array of management and support personnel. Solid written and oral communication skills. Ability to exercise critical thinking to identify and solve problems. We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.
$51k-61k yearly est. Auto-Apply 53d ago
Guest Experience Manager
Earls Restaurants Ltd. 3.9
Team manager job in Urban Honolulu, HI
As a Guest Experience Manager (GEM), you're committed to being your best self and working with integrity as you learn how to operate a multimillion-dollar restaurant. Our ideal candidate has a commitment to teamwork and a desire to learn and grow. The GEM role is a guest-facing position focused on building strong relationships. You'll get to know regular guests, maintain a database to personalize experiences, and connect guests with the floor team. Acting as a roaming Maitre D', you'll move between tables, creating memorable moments and recognizing guests by name and preferences. Compensation: $20-25 $/hr Hourly wage will be based on a comprehensive evaluation of each candidate's qualifications and achievements. While the range provides a general guideline, final offers will be tailored to each individual. Benefits: Flexible scheduling to support work/life balance Employee discount Leadership programs In-house hospitality and culinary training programs Mentorship programs Career development and opportunity for advancement Extended Health Benefits Direct Deposit Responsibilities: Demonstrate strong leadership skills, aligning with company values Lead by example, embodying our core values and guiding your team Manage guest data to personalize experiences and build relationships Solve problems quickly, communicating clearly and supporting the team Use your knowledge of the menu to enhance the guest experience. Qualifications: 2 years in a leadership-focused role A passion and commitment to hospitality, teamwork, and fun A commitment to fostering a supportive and engaging experience for your team members and guests A willingness to learn and an openness to feedback, coaching, and mentorship The ability to legally work in the USA Apply Now! Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome. All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.
$20-25 hourly 60d+ ago
Customer Service Supervisor
Hawaii Gas 4.2
Team manager job in Urban Honolulu, HI
PURPOSE STATEMENT: The Customer Service Supervisor performs first-line supervisory duties in planning, organizing, coordinating, scheduling, and directing activities and personnel involved with the service and repair of residential, commercial, and industrial gas-fired appliances and equipment. Assures quality and safety of service and repairs. Responsible for meeting all company-defined compliance requirements impacting this activity. Responsibilities ESSENTIAL FUNCTIONS/RESPONSIBILITIES: Supervises and coordinates the functions and workers associated with/engaged in the installation, inspection, testing, repair and adjustment of all gas utilization appliances, equipment, and designated systems for residential, commercial, and industrial users. Responsible for the job performance and conduct of assigned personnel ensuring efficient and effective response, quality work, safe operation of repaired/serviced appliance/equipment/system. Ensures proper maintenance, security, and stocking of vehicles assigned to this activity. Performs the following: Field audits to evaluate workmanship and adherence to standards including work performed by service technicians and service technicians in training. Provides oversight and inspection of work performed by others in the department which affects the gas distribution system and customer connections including work performed by contractors, manufacturers, plumbers, and customers. Performs troubleshooting and repair as required to include calculating of customer's load (sizing meter/regulator; sizing gas piping; sizing second stage and appliance regulator; sizing high pressure piping) and calculating gas loss as required. Inspection of testing equipment and tools for proper care, calibration, and functioning; takes corrective action as necessary. The compilation, updating, and general maintenance of all required service manuals and schematics ensures that each service center has the necessary service manuals. Maintenance of parts inventory. Ensures availability of parts; purchases and specifies parts, tools and material as needed. Interacts with customers, contractors, and governmental agencies. Investigates and resolves customer issues or problems. Coordinates with various company and outside personnel such as plumbers, vendors, consultants, engineers, to resolve issues. Ensures compliance with local plumbing code, NFPA code, and manufacturer's specifications and/or company-established standards/procedures. Assists the Customer Service Superintendent in other activities as required, e.g. responding to customers and governmental agencies; assuming his duties in his/her absence. Performs as first-responder and Site Commander for callouts and emergency situations as necessary or required. Keeps abreast of the latest technology and equipment codes and regulations impacting this activity as well as specialty and diversified products serviced by the Company - develops training courses as may be necessary. Prepares or completes reports and metrics as requested; reviews documentation submitted by assigned personnel for accuracy and completeness; prepares and/or approves timesheets of Service Technicians and Dispatchers; prepares lesson plans and trains personnel as required; Collaborates with the Manager at Step 1 of the grievance procedure in the Collective Bargaining Agreement; recommends personnel action. OTHER FUNCTIONS/RESPONSIBILITIES: Complies with all safety rules and cooperates in the fullest in the promotion of safety and safe work habits, to include the reporting of any unsafe conditions or acts. Maintains all EH&S training on a current basis. Complies with all applicable corporate and Hawaii Gas policies and procedures. Maintains assigned work area and equipment in a clean, orderly and safe manner; performs housekeeping duties as required and/or instructed. Subject to 24/7 callouts for operational support. Performs all other related duties as instructed by manager. Qualifications Required Education and/or Work Experience: Associate or technical school degree in electronics or industry-related field. Five (5) years of successful in-field experience in the job duties described may be considered as equivalent substitute for educational requirements. Five (5) years of industry experience or demonstrated ability for this line of work with proven technical competence in diagnosing and servicing all types of gas-fired appliances and equipment. Good working knowledge of applicable Company policies and procedures impacting this activity. Good working knowledge of applicable Federal, State and Country regulations impacting this activity. Preferred Education and/or Work Experience: Bachelor's degree in a technical discipline. Working experience in a Union environment. Good working knowledge of NFPA 54, 58 and 59, Uniform Fire Code and gas sections of county plumbing codes. Good working knowledge of OSHA 29CFR3. Familiar with National Electric Code, and PUC tariffs. Required Licensure, Certification, Registration or Designation: Must possess a current Hawaii Driver's license with a clean traffic abstract.
$35k-41k yearly est. Auto-Apply 19d ago
Security Guest Service Manager, Overnight Shift - $72,000 - $96,500
The Walt Disney Company 4.6
Team manager job in Kapolei, HI
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O`ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Security Guest Service Manager, you will serve as a primary day-to-day leader for security and life safety operations for the Aulani Resort. You will provide strategic and tactical leadership as well as critical decision-making and motivation to the Security team to deliver the mission of protecting and securing of our Guests, Cast Members, assets and brand reputation. You will partner with all levels of Leadership to provide the highest level of Guest and cast happiness while developing a diverse and successful Security team. This Full-time position reports to the Safety and Security Manager and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What You Will Do: Provide day-to-day strategic and tactical leadership in the areas of security and life safety operations Conduct investigations and submit reports on all injuries, crimes and safety and security related incidents involving Cast and Guests, as well as violations of company policy, to the appropriate Aulani leadership and when necessary to state and/or federal agencies; Assist with governmental investigations and inspections as required Promote and implement company policies around safety regulations and operations, as well as asset protection and loss-prevention Understand the business, its culture and challenges; find opportunities to reduce risk and ensure efficient and effective safety measures are in place. Directly engage with leaders and cast to provide the direction, expectations, information, staffing and resources needed to deliver on the mission to serve and protect while achieving the highest level of guest service. Maintain a positive, shared and productive workplace environment by quickly identifying, engaging in and resolving issues, encouraging trust, and leading through cast relations decisions Make crucial, sound, high-quality decisions on raised security issues, accurately judging the need, response, and need for further escalation Lead in the development of a culture of safety Please apply if you have the following: State of Hawaii, Security Guard License: Must possess a current, valid and in-good standing Hawaii Security Guard card license visible on the Hawaii DCCA website (Required) 5+ years' professional experience in security/life safety management in the hospitality/resort industry or relevant related experience Proven record as a hard-working, meticulous and dedicated leader, driven to deliver and demonstrating effective decision-making skills and judgment Strong written and verbal communication skills Ability to maintain the utmost confidentiality of sensitive information Proficiency with computers, particularly Microsoft Office, Outlook, Word and Excel Must be available to work all shifts with Overnight Shift as primary working shift Preferred Qualifications and Education: Experience advising the operations, services and activities of a comprehensive security program and team Experience with coordinated access control technologies and practices Experience with crisis management, emergency preparedness planning, response and business continuity Solid understanding of Investigative and Intelligence services, private, and government organizations and an active network of contacts and partnerships within those organizations High effective oral communicator with a positive leadership voice, ability to influence and readiness to communicate direction Bachelor's degree or equivalent experience Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more at ********************************************** The hiring range for this position in Hawaii is $72,000 to $96,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Job Posting Segment: Aulani Job Posting Primary Business: Security Primary Job Posting Category: Ops General Employment Type: Full time Primary City, State, Region, Postal Code: Kapolei, HI, USA Alternate City, State, Region, Postal Code: Date Posted: 2025-10-03
$72k-96.5k yearly Auto-Apply 60d+ ago
Office Manager
Senior Helpers-Kapolei, Hi
Team manager job in Kapolei, HI
Job Description Lead your office team to success! As our Office Manager, we will depend on you to coordinate general office activities, assist with billing and payroll, maintain physical and electronic files, and support other departments as needed. Why Work for Senior Helpers of West Oahu Great Place to Work Certified Autonomy-We encourage our team members' independence and believe in our team to complete their job duties without micromanaging. Task Variety-We provide an engaging workday that uses your various skill sets to avoid monotony. Job Duties: Customer Service Ensure all communication is sent in a timely manner according to policy. Answer and screen incoming phone calls in a pleasant, courteous manner Input client leads into home care software and create and send client welcome packets and prospect information. Billing - Accounts Receivable & Payable Ensure invoices are completed accurately, timely, and according to company policy. Maintain all necessary records related to Long Term Care (LTC) and Medicaid/Governmental programs. Monitor employee pay rates and hours to ensure accuracy. Comply with garnishments as required. Recording incoming checks and monitoring the outstanding receivables on a continual basis to make sure accounts receivable are not behind. Follow up on receivables per company policy. Record incoming bills and invoices and allocate to the correct month. Pay invoices according to the due date. Payroll & Recruitment Assist with billing and payroll functions to meet company deadlines. Review timesheets for any significant change in client status and indicate them in the caregiver notes section and properly document the information. Complete caregiver reference checks and criminal background checks Create new hire packets and employee handbooks. Verify complete caregiver information in the file after hiring. Input caregiver information into home care software Clerical: Prepare client and caregiver files including Care Plan Binders, Client Welcome Packets, Employment Paperwork, and other documentation. Perform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible. Complete other duties and responsibilities as assigned. Job Qualifications: Minimum of two years in an office managerial setting CNA Certificate highly desirable but not required In home care administration experience highly desirable, but not required Ability to communicate pleasantly and effectively with callers and internal staff. Experience with a variety of the field's concepts, practices, and procedures Team player, excellent verbal and written communication skills, adaptable in different situations, possesses excellent client interaction skills. Job Benefits: 401(k) matching Health Insurance Short team & Long-term Disability Paid Time Off Bonus structure About Senior Helpers: We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers . Senior Helpers has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees. We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.
$39k-50k yearly est. 13d ago
Manager Customer Experience
The Hertz Corporation 4.3
Team manager job in Urban Honolulu, HI
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
$30k-44k yearly est. 60d+ ago
Manager Front Office
Description This
Team manager job in Urban Honolulu, HI
The Front Office Manager at The Modern Honolulu hotel oversees the daily operations of the Front Office to include Reception Agents, Bell, and Guest Experience Agents, and all customer service and reservation support functions. What are we looking for? Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. To fulfill this role successfully, you have the following minimum qualifications and experience: High School graduate or equivalent 2+ years of related experience 1+ years of supervisory experience Proficient in Microsoft Office Excellent to communicate in English, both verbally and written It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: College Degree Experience working with software, such as Microsoft Office (Outlook, Excel, etc.), Clarity, etc. Previous experience working in hotel/resort operations, with an emphasis on the relationship between Front Office and Housekeeping. Timeshare ownership is preferred. Fluency in Japanese language (read, speak, write) When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include: Salary Range: $32 ~ $34 per hour Medical, Dental, and Vision insurance from Day 1 Financial Wellness - 401k/pension plan Team Member Travel Program - enjoy discounted rates at incredible properties around the globe Generous Paid Time Off Program Paid Sick Days Team Member Recognition and numerous learning and advancement opportunities…and more! HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members, and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members. Additional Responsibilities: Manage day-to-day operations of the Front Office to ensure quality assurance standards of hospitality are provided to all guests and visitors on property and/or via telephone. Responsible for actively building and retaining member, owner, and guest relations and acting as a mentor to team members in order to provide superior customer service. Exercise independent judgment in addressing and resolving internal and external service complaints. Work closely with corporate and club reservations on yield management, rental and club programs, relocations, and all resort room metrics. Perform quality assurance audit checklist quarterly for Assistant Front Desk Managers and Front Desk Agents. Perform property and room inspections. Schedule and conduct staff meetings. Create, control and review departmental budgets, cash banks, petty cash, room rates, and expenditures at the resort level. Complete bi-weekly payroll. Implement staff incentives for team members who go beyond expectations to reach departmental goals. Assist in all other related duties as assigned.
$32-34 hourly Auto-Apply 13d ago
Seasonal Customer Service Supervisor
ASM Research, An Accenture Federal Services Company
Team manager job in Urban Honolulu, HI
Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$30k-39k yearly est. 23d ago
Assistant Guest Services Manager
Auberge Resorts 4.2
Team manager job in Waimea, HI
Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning "mountain reaching heaven" - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base annual salary range for this position is $70k - $75k. Become one of the authors of our story. As part of the Mauna Lani and Auberge family, you will immediately become part of an active community dedicated to enriching people's lives. The Assistant Guest Services Manager will manage the front drive, oversee functions of the Bell/Valet Attendants, House Car Drivers, and Bell Clerks, and display strong leadership and managerial skills to maintain exceptional service standards. * Manage front drive operations (Bell, Valet, Hotel Driver services) to ensure luxury guest experiences. * Oversee the Mercedes-Benz Courtesy Vehicle Program, including fleet operations and maintenance. * Lead and develop the front drive team, conducting daily meetings and training sessions. * Monitor guest satisfaction, address special requests, and maintain a strong presence on the front drive. * Manage procurement, inventory, and safety compliance for front drive operations. * Collaborate with other departments to ensure a cohesive guest experience. * Participate in budgeting, cost control, and departmental planning. * Assist in recruiting and complete other duties as assigned by hotel leadership. Qualifications * Must be able to speak, read, write, and understand English. * Computer literacy in Microsoft Windows applications is required. * Working knowledge of the Property Management system Opera & ALICE Suite is an asset. * Must have a Valid U.S. driver's License with no violations within the last two years. * Ability to drive and park all vehicle types. * At least 2 years of Guest Service/Front of House/ or related discipline and leadership experience required. * High school or equivalent education required. Bachelor's Degree preferred. * First Aid certification is an asset. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$70k-75k yearly 4d ago
Guest Services Manager
Mauna Lani 3.9
Team manager job in Waimea, HI
Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base annual salary range for this position is $70k - $80k. This key role is instrumental in setting the tone for our guests and our team members to ensure the delivery of an exceptional guest experience. Will oversee, mentor and lead front office team members through all aspects of the guest journey from pre-arrival to check-out and follow-up. Align with the Director of Rooms and other guest services leaders to maximize hotel operations. Utilize tools to execute timely, thoughtful, and personalized communications and teach and train team members to do the same. Foster an environment that ensures consistency and a high level of guest satisfaction. Strive to improve guest and team member satisfaction and maximize the financial performance of the department. Qualifications Fluency in English (speaking, reading, writing, and comprehension) Proficiency in Microsoft Windows applications and property management systems (Opera & ALICE Suite preferred) Valid US Driver's License with a clean record for the past two years Minimum 2 years of leadership experience in Guest Service, Front of House, or related discipline High school diploma or equivalent required; Bachelor's Degree preferred Must be legally authorized to work in the United States Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$70k-80k yearly 18d ago
Lead Life Skills Specialist N - RSP (Full-Time)
Child & Family Service 4.5
Team manager job in Ewa Beach, HI
Job Description Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development of children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty. MISSION STATEMENT Strengthening families and fostering the healthy development of children. OUR VISION Healthy, thriving individuals and families building strong, multicultural communities across generations. OUR VALUES HOPE values: Humility, Ownership, Perseverance, Engagement We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 16 Paid Holidays in a Year (17 in an Election Year), Medical/Dental/Vision/RX plans, Out-out incentive, 401(k), flexible spending plans, & more. Come join Child & Family Service and help us serve thousands in our communities! SUMMARY OF DUTIES The Lead Life Skills Specialist is responsible for assisting in the coordination of residential services and providing professional treatment and care to participants in the residential programs. The position provides quality youth care and close intensive supervision of youths in a residential treatment setting. In addition, this position is responsible for providing a range of residential counseling and skills training services to youths and their families, tracking and reporting on youth's treatment progress and providing peer leadership. Serves as the primary staff responsible for a shift in addition to their regular Life Skills Specialist duties. Provides clear and meaningful feedback to other members of the CBR staff. Shares observations and concerns regarding individual participants with staff. EDUCATION AND TRAINING REQUIREMENTS Masters' Degree from a school accredited by a recognized accrediting agency. Requires knowledge of an advanced type. EXPERIENCE Over two years, up to and including four years. SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Knowledge of interpersonal, behavioral and emotional difficulties associated with high-risk adolescents. Temperament to work with and care for youth with emotional/behavioral problems. Good communication skills. Ability to think and react quickly and effectively during highly stressful and emotionally intense situations. OTHER POSITION REQUIREMENTS This job requires a valid Hawaii driver's license, a clear driver's abstract, and willingness to travel in personal vehicle on an as-needed basis throughout the island. This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of personal vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island. This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of agency vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island. This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions. Continued employment in this position is contingent on successful completion of CPR, CPI and/or van driving training as such training is necessary to ensure ability/continued ability to perform essential functions of this job. Continued employment in this position is contingent on successful completion of CPI classes OR other Behavioral Management certification as may be contract-mandated. Continued employment in this position is contingent on successful completion of First Aid classes. Requires contacts both inside and outside the organization in order to furnish or obtain information and/or provide participant services. Normal courtesy, tact and discretion required. At Child & Family Service, we are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence and termination.
$32k-45k yearly est. 27d ago
Manager, Security and Guest Services
Asmglobal
Team manager job in Urban Honolulu, HI
Develops new or modified process formulations, defines processing or handling equipment requirements and specifications, and reviews processing techniques and methods applied in the manufacture, fabrication, and evaluation of products. Involvement may begin at any step from pilot plant to full-scale manufacturing. Coordinates design requirement review with appropriate engineering/scientific personnel to ensure compatibility of processing methods. Compiles and evaluates test data to determine appropriate limits and variables for process or material specifications. May conceive and plan projects involving definition and selection of new concepts, equipment automation technology, and approaches in the processing or development of new or improved processes. Wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Exercises considerable latitude in determining objectives and approaches to assignments. Typically requires a degree and a minimum of 8 years of experience.
$45k-53k yearly est. Auto-Apply 60d+ ago
Clinic Office Manager
Insight Global
Team manager job in Urban Honolulu, HI
Insight Global is seeking a Clinic Office Manager in Honolulu, Hawaii. They will be responsible for the operations and administration of a Leidos QTC Health Services medical clinic. This is a hands-on role where you are expected to assist Medical Assistants with daily duties and provide training support. The Clinic Office Manager is responsible for ensuring clinic efficiency, which consists of managing budgets; communicating and resolving physician, customer, and claimant inquiries, incidents, and complaints; serving as a liaison with internal and external customers; and ensuring compliance with HIPAA and other privacy regulations - Manage day-to-day operations of assigned clinic(s), including planning and coordinating work assignments for all clinic staff. - Be responsible for hiring, performance reviews, setting staff expectations, onboarding new employees, and daily approvals of employee timekeeping. - Coach, mentor, and train employees for growth and development opportunities in skill, knowledge, and empowerment. - Collaborate with cross-functional teams to ensure excellent quality, timeliness, and customer service throughout the entire claimant and customer experience. - Maintain ongoing on-site provider satisfaction through engagement and retention efforts. - Responsible for cross-training staff in front-end administrative tasks and back-end duties such as diagnostics and vitals. - Implement policies, procedures, goals, and objectives for assigned staff. - Ensure strict confidentiality of all medical records, PHI, and PII. - Consistently audit clinic(s) to meet established operational and safety standards (e.g., expired supplies, annual fire inspection, fridge temps, sharps disposal, equipment calibration, etc.). - Manage clinic(s) budgets, including medical and office supply inventory. - Assist Regional Managers with provider scheduling. - Review and analyze clinic metrics to ensure company goals are met (e.g., weekly, quarterly, annually). - Assist in the examination process of patients: measure vital signs, interview patients, record information on charts, and conduct diagnostic testing. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Bachelor's degree in healthcare or Master's with 2 years - At least 2 years supervising teams or projects, in a clinical setting - National Medical Assistant Certification - Basic Life Support (BLS) certification within 30 days of hire - Ability to perform back-office duties as a working manager - Strong leadership, prioritization, delegation, and communication skills - Understanding of medical terminology
$39k-50k yearly est. 18d ago
Office Manager
Rbglobal
Team manager job in Urban Honolulu, HI
The office manager will ensure all policies and procedures are being followed at all times and assure customer issues are resolved in a timely professional manner. Reporting directly to the Regional Operations Manager (“ROM”), you will be responsible for the management of all administrative staff and Customer Service Managers. Responsibilities Responsible for addressing and resolving all customer service inquiries and issues as they arise. Manage all finance related processes and issues including accounts payable, accounts receivable, purchase orders and holdbacks. Act as the key interface between all head office departments and with other sales and field stakeholders as required to deal with key issues. Manage the performance accountability of all direct reports including employee relations, career planning and compensation. Manage the scheduling, administration and operations of the customer service function surrounding auction time. Oversee the entire accounts receivable function for the sale site. Responsible for all scheduling and time approval for all direct reports. Assist all Customer Service Managers with overflow of pre-sale and post-sale activities. Promote a culture where the health and safety of our employees and customers is top priority for all. Lead and exemplify Ritchie Bros. Auctioneers Core Values - It's all about our customers, we have fun, we do what is right and We are one team. Ensure the highest levels of customer service and lead by example. Perform other related duties as assigned by the ROM. Qualifications Minimum five years experience in office setting with at least three years managing a team of direct reports. Proven leadership, management and coaching skills are essential. Strong experience working with Microsoft Office, especially Excel and Word Ability to problem solve and use sound judgment to make decisions under pressure. Previous experience working effectively in a team-oriented, collaborative environment. Proven ability to effectively prioritize and execute tasks in a high-pressure environment. Working with deadlines Some weekend work required, particularly around auctions Work both indoors and outdoors year-round, and climb on and off large equipment and trucks
$39k-50k yearly est. Auto-Apply 39d ago
Other - Warrior Volleyball Team Manager
University of Hawaii System 4.6
Team manager job in Hawaii
Title: Warrior Volleyball Team Manager Hiring Unit:UHM Athletics DUTIES AND RESPONSIBILITIES: Assist with all managerial aspects of the program including clerical work such as inputting of data and filing paperwork, preparation of practice/game facilities and equipment, video taping of practices and games, clock management and recording of statistics during practices, assist with team functions such as community service events and the Warrior Volleyball Booster Club. Demonstrate effective organizational skills and time management. Be responsible for practice/game facilities and equipment for the Warrior Volleyball Team and visiting teams. Set up and clean up of facilities and equipment. Assist UHM Team Athletic Trainer with equipment that needs to be transported to practice/game facilities if needed. The individual may participate in limited on-court activities during practice (e.g., assist with drills) or competition (e.g., assist with warm-up activities) involving student-athletes on a regular basis. Clock management and recording of statistics during practices. Clerical office work and record keeping. Inputting of data and filing paperwork. Maintain confidentiality with office work and all other aspects of the program. Assist with administrative duties such as mail outs and team meeting preparation. Be available prior, during and after all home competitions for game preparation. Assist with organization of community service events and the Warrior Volleyball Booster Club. Comply with the Warrior Volleyball Team Guidelines. Coordinate and execute social media exposure (Facebook, Twitter, Instagram, etc.) for Warrior Volleyball. Maintains confidentiality to include but not limited to information, files and records that the incumbent may obtain or possess, in accordance with federal and state laws and University of Hawaii policies. Demonstrate a positive and professional working attitude and maintain a collaborative working relationship with the coaching staff, team members, support staff, administrators in the University of Hawaii at Manoa (UHM) Athletics Department and other individuals associated with the Warrior Volleyball Program. Know, recognize, and comply with laws, policies, rules, and regulations governing the University of Hawaii and its employees, and the rules of the NCAA and the Big West Conference as now constituted or as may be amended in the future. Immediately advises the Director of Athletics or designee if you have reasonable cause to believe violations, whether by employees or students, have occurred or will occur. Other duties as assigned. CRITERIA FOR TEAM MANAGER: Per NCAA Bylaw 11.01.7 Manager: A manager is an individual who performs traditional managerial duties (e.g., equipment, laundry, hydration) and meet the following additional criteria: * The individual shall be a full-time undergraduate (12 credits at the University of Hawaii at Manoa (UHM)) or graduate student (8 credits at UHM) (see Bylaws14.2.2and14.2.2.1.4), except that during his or her final semester or quarter of a degree program, he or she may be enrolled in less than a full-time program of studies, provided he or she is carrying (for credit) the courses necessary to complete the degree requirements; * The individual may participate in limited on-court or on-field activities during practice (e.g., assist with drills, throw batting practice) or competition (e.g., assist with warm-up activities) involving student-athletes on a regular basis; * The individual shall not provide instruction to student-athletes; * The individual shall not participate in countable athletically related activities (e.g., practice player) except as permitted in Bylaw11.01.7-(b); * An undergraduate team manager must maintain a minimum semester and cumulative Grade Point Average (GPA) of 2.0 or above and complete a minimum of 12 credits each semester. * A graduate team manager may be allowed to be a manager for two (2) years only. Graduate Manager must maintain a minimum semester and cumulative GPA of 3.0 or above. BENEFITS: Maximum amount a team managermay receive the value of an undergraduate student resident tuition payment (50%) or the individual's tuition cost (whichever is less). Tuition does not include payment for Outreach College extension courses. Tuition payment will be prorated if the start date and completion of all required paperwork is after the first day of school. APPOINTMENT PERIOD: 2025 Fall Semester and 2026 Spring Semester. Manager positions are renewable upon satisfactory performance, availability of funds,and departmental assessment. Managers are expected to average no more than 20 hours of work per week. QUALIFICATIONS: Accepted and enrolled as a full-time student at the University of Hawai'i at Manoa. Knowledge of volleyball. Familiar with Microsoft Office Word and Excel Ability to communicate effectively Ability to work independently Ability to manage time wisely Must be available to work an average of 20 hours per week. TO APPLY: Click on the "Apply" button on the top right corner of the screen to complete and application 1) cover letter indicating how you satisfy the qualifications 2) resume and 3) names and contact information (including e-mail address) of at least 3 professional references. INQUIRIES:Head Coach Charlie Wade, email: **************** EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
$59k-68k yearly est. 60d+ ago
Front Office Manager
Description This
Team manager job in Urban Honolulu, HI
The Front Office Manager is accountable for the effortless and seamless movement of guests in and out of the resort, providing outstanding levels of guest service throughout the guests' entire stay. They act as a Manager on Duty occasionally and respond to emergency calls promptly. They maintain our firm commitment and dedication to our service culture and always maintain this behavior towards our guests and team members. Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include: Salary Range: $68,500 - $70,555 annually Medical, Dental, and Vision insurance from Day One Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program Team Member Travel Program - enjoy discounted rates at incredible properties around the globe Generous Paid Time Off Program Paid Sick Days Team Member Recognition and numerous learning and advancement opportunities... and more! HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members, and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members. Additional Responsibilities: Supervise the activities of the Front Office Operations including the front desk, bell, and valet, which include its work outputs, financial management, facilities, and resources. Ensures the timely completion of team member work schedules, and performance appraisals. Maintains compliance with organizational, business, and financial regulations. Coordinates communication of activities with other departments in the daily maintenance of room inventory to achieve optimal levels of revenues while maintaining high levels of guest's expectations. Monitors guest survey scores, requests, and complaints, and collaborates with appropriate partners to resolve issues as deemed necessary to provide excellence in service. Maintains and performs department training program and onboarding schedule for new team members. Maintains a firm understanding of the established Collective Bargaining Agreement as it relates to the supervision and performance of HHV-VO team members. Coordinates the development of performance plans for team members to ensure their continued growth and success within the department. Maintains relationships, contracts, compliance, and interfaces issues with the operation's business supporters and suppliers to ensure business needs and financial responsibilities are handled promptly. Communicates effectively in English in writing as well as verbally. Japanese language speaking skills not required but a plus Effectively and consistently meets all timelines for submitting work requested by the Director of Guest Services, Resort Directors, and General Manager Works with housekeeping and front office to ensure common areas, guest rooms, and work areas are clean, neat, and well maintained and with safety in mind. Participate in guest room inspections Performs other related activities as requested What are we looking for? Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. To fulfill this role successfully, you have the following minimum qualifications and experience: High school graduate or equivalent More than 2 years of managerial experience in a hotel, preferably in a Front office capacity. 3-5 years of related experience Strong leadership capability with the ability to motivate, develop, and engage staff in a positive manner that produces business results. Demonstrates problem-solving, analytical and conceptual skills. Displays effective interpersonal skills, including the ability to effectively prioritize and handle multiple tasks and timelines and lead challenging priorities within a small team environment. Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients. Able to work a flexible schedule including evenings, weekends, and holidays It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: BA/BS/Bachelor's Degree 5-7 years of related experience More than 4 years of management or supervisory experience CPR/First Aid Previous experience working in hotel/resort operations, with an emphasis on the relationship between Front Office and Housekeeping. Timeshare ownership is preferred. Knowledge of economic and accounting principles and practices, analysis and reporting of financial data. Experience in leading operations operating under a Collective Bargaining Agreement (CBA). Fluent in Japanese language (read, speak, write) When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$68.5k-70.6k yearly Auto-Apply 25d ago
Assistant Guest Services Manager
Auberge Resorts Collection 4.2
Team manager job in Waimea, HI
Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base annual salary range for this position is $70k - $75k. Become one of the authors of our story. As part of the Mauna Lani and Auberge family, you will immediately become part of an active community dedicated to enriching people's lives. The Assistant Guest Services Manager will manage the front drive, oversee functions of the Bell/Valet Attendants, House Car Drivers, and Bell Clerks, and display strong leadership and managerial skills to maintain exceptional service standards. Manage front drive operations (Bell, Valet, Hotel Driver services) to ensure luxury guest experiences. Oversee the Mercedes-Benz Courtesy Vehicle Program, including fleet operations and maintenance. Lead and develop the front drive team, conducting daily meetings and training sessions. Monitor guest satisfaction, address special requests, and maintain a strong presence on the front drive. Manage procurement, inventory, and safety compliance for front drive operations. Collaborate with other departments to ensure a cohesive guest experience. Participate in budgeting, cost control, and departmental planning. Assist in recruiting and complete other duties as assigned by hotel leadership. Qualifications Must be able to speak, read, write, and understand English. Computer literacy in Microsoft Windows applications is required. Working knowledge of the Property Management system Opera & ALICE Suite is an asset. Must have a Valid U.S. driver's License with no violations within the last two years. Ability to drive and park all vehicle types. At least 2 years of Guest Service/Front of House/ or related discipline and leadership experience required. High school or equivalent education required. Bachelor's Degree preferred. First Aid certification is an asset. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$70k-75k yearly 19h ago
Assistant Guest Services Manager
Mauna Lani 3.9
Team manager job in Waimea, HI
Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base annual salary range for this position is $70k - $75k. Become one of the authors of our story. As part of the Mauna Lani and Auberge family, you will immediately become part of an active community dedicated to enriching people's lives. The Assistant Guest Services Manager will manage the front drive, oversee functions of the Bell/Valet Attendants, House Car Drivers, and Bell Clerks, and display strong leadership and managerial skills to maintain exceptional service standards. Manage front drive operations (Bell, Valet, Hotel Driver services) to ensure luxury guest experiences. Oversee the Mercedes-Benz Courtesy Vehicle Program, including fleet operations and maintenance. Lead and develop the front drive team, conducting daily meetings and training sessions. Monitor guest satisfaction, address special requests, and maintain a strong presence on the front drive. Manage procurement, inventory, and safety compliance for front drive operations. Collaborate with other departments to ensure a cohesive guest experience. Participate in budgeting, cost control, and departmental planning. Assist in recruiting and complete other duties as assigned by hotel leadership. Qualifications Must be able to speak, read, write, and understand English. Computer literacy in Microsoft Windows applications is required. Working knowledge of the Property Management system Opera & ALICE Suite is an asset. Must have a Valid U.S. driver's License with no violations within the last two years. Ability to drive and park all vehicle types. At least 2 years of Guest Service/Front of House/ or related discipline and leadership experience required. High school or equivalent education required. Bachelor's Degree preferred. First Aid certification is an asset. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$70k-75k yearly 3d ago

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