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Team manager jobs in Hawaii - 197 jobs

  • Warehouse, Asset & Warranty Manager

    Hitachi Automotive Systems Americas, Inc. 3.9company rating

    Team manager job in Urban Honolulu, HI

    .**Location:**Honolulu, Hawaii, United States**Job ID:**R0099351**Date Posted:**2025-09-19**Company Name:**HITACHI RAIL HONOLULU JV**Profession (Job Category):**Customer Service & Contact Center Operations**Job Schedule:**Full time**Remote:**NoA career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.**:****Hitachi Rail Honolulu JV** is looking for an enthusiastic self-motivated **Warehouse, Asset & Warranty Manager** to work on our Honolulu Rail Project. As a successful candidate your ideas for continuous improvement and creativity are welcome. The position is based in **Pearl City, HI.**The Warehouse, Asset & Warranty Manager oversees all warehousing, inventory, and material distribution operations within the O&M organization. This includes managing storerooms, coordinating material logistics across the Metro system, handling property disposal, tool and test equipment calibration, and overseeing warranty processes and inspections.**Job Description****Key Responsibilities:****Warehouse & Inventory Management*** Manage and supervise all warehousing and material distribution functions, ensuring efficient operations and control of inventory assets.* Develop and implement plans, policies, and procedures for the receipt, storage, accountability, and distribution of materials to maximize availability and minimize costs.* Manage calibration program to ensure tools and test equipment are calibrated within there due dates. Ensure that tools and test equipment are not issued if they are past due there calibration date.* Audit, analyze, and report on inventory levels, making recommendations on which items to order and restock.* Recommend and implement inventory program strategies and supply policy instructions to govern internal procedures and supply chain policies.* Ensure compliance with company, government, and supplier guidelines and regulations.* Participate in the development and implementation of the computerized inventory management and warehousing system (MMIS), recommending enhancements and ensuring proper usage.**Warranty & Asset Oversight*** Manage warranty processes, claims, and daily warranty operations.* Analyze and evaluate warranty data and claims to determine validity, accuracy, and eligibility.* Develop and maintain property disposal procedures to maximize returns through innovative methods such as sales, auctions, and online bidding.* Implement and maintain receipt inspection and failure reports to ensure incoming materials meet specifications and coordinate with contractors to resolve discrepancies.**Team Leadership & Compliance*** Supervise subordinate staff, including hiring, disciplinary actions, grievance resolution, duty assignments, leave approvals, and training.* Monitor workloads and allocate resources to ensure efficient work performance according to established priorities.* Set clear goals and performance standards for subordinates and conduct performance evaluations.* Foster positive working relationships with internal customers to enhance operational support and responsiveness.* Stay updated on developments in supply chain management, particularly in warehousing and physical distribution.* Assist in preparing specifications and liaise with vendors regarding supply purchases.**Qualifications:****Required:*** Minimum of 5 years of experience in a similar role, preferably within a large-scale operation.* Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.* Proven experience in warehouse and inventory management.* Strong leadership and supervisory skills.* Excellent planning, organizational, and coordination abilities.* Knowledge of supply chain management principles and practices.* Familiarity with safety and regulatory compliance in warehousing and distribution.* Proficiency in computerized inventory management systems.* Strong communication and interpersonal skills.**Preferred:*** Certification in Supply Chain Management (e.g., APICS CSCP, CPIM).* Experience with warranty, property disposal, and asset management.* Ability to analyze and interpret data to make informed decisions.* Strong problem-solving skills and attention to detail.* Ability to work under pressure and meet deadlines.**Languages:** English ProficiencyThe salary range for this position is **$93,700 - 140,600.** Final pay is determined by the candidate's experience, skillset and ability level, internal equity and location.Note: In accordance with the DOT's FRA and FTA programs, Hitachi's substance screening program tests pre-employment candidates and current employees, as required for safety-sensitive positions.**Benefits:**Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, a Retirement Savings Plan, and Paid Vacation. We also offer a variety of Training and Development opportunities.#LI-DB***Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities******If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to ******************************.******Queries other than accommodation requests will not be responded to.*****.****At Hitachi Rail, there is a place for everyone.** **We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view.** **It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.****We would be delighted if you would be one of our followers at ************************************************* people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. #J-18808-Ljbffr
    $93.7k-140.6k yearly 2d ago
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  • Warehouse, Asset & Warranty Manager

    Hitachi Vantara Corporation 4.8company rating

    Team manager job in Urban Honolulu, HI

    Hitachi Rail Honolulu JV is looking for an enthusiastic self-motivated Warehouse, Asset & Warranty Manager to work on our Honolulu Rail Project. The position is based in Pearl City, HI. The Warehouse, Asset & Warranty Manager oversees all warehousing, inventory, and material distribution operations within the O&M organization. This includes managing storerooms, coordinating material logistics across the Metro system, handling property disposal, tool and test equipment calibration, and overseeing warranty processes and inspections. Key Responsibilities Warehouse & Inventory Management Manage and supervise all warehousing and material distribution functions, ensuring efficient operations and control of inventory assets. Develop and implement plans, policies, and procedures for the receipt, storage, accountability, and distribution of materials to maximize availability and minimize costs. Manage calibration program to ensure tools and test equipment are calibrated within their due dates. Ensure that tools and test equipment are not issued if they are past due their calibration date. Audit, analyze, and report on inventory levels, making recommendations on which items to order and restock. Recommend and implement inventory program strategies and supply policy instructions to govern internal procedures and supply chain policies. Ensure compliance with company, government, and supplier guidelines and regulations. Participate in the development and implementation of the computerized inventory management and warehousing system (MMIS), recommending enhancements and ensuring proper usage. Warranty & Asset Oversight Manage warranty processes, claims, and daily warranty operations. Analyze and evaluate warranty data and claims to determine validity, accuracy, and eligibility. Develop and maintain property disposal procedures to maximize returns through innovative methods such as sales, auctions, and online bidding. Implement and maintain receipt inspection and failure reports to ensure incoming materials meet specifications and coordinate with contractors to resolve discrepancies. Team Leadership & Compliance Supervise subordinate staff, including hiring, disciplinary actions, grievance resolution, duty assignments, leave approvals, and training. Monitor workloads and allocate resources to ensure efficient work performance according to established priorities. Set clear goals and performance standards for subordinates and conduct performance evaluations. Foster positive working relationships with internal customers to enhance operational support and responsiveness. Stay updated on developments in supply chain management, particularly in warehousing and physical distribution. Assist in preparing specifications and liaise with vendors regarding supply purchases. Qualifications Required: Minimum of 5 years of experience in a similar role, preferably within a large-scale operation. Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. Proven experience in warehouse and inventory management. Strong leadership and supervisory skills. Excellent planning, organizational, and coordination abilities. Knowledge of supply chain management principles and practices. Familiarity with safety and regulatory compliance in warehousing and distribution. Proficiency in computerized inventory management systems. Strong communication and interpersonal skills. Preferred: Certification in Supply Chain Management (e.g., APICS CSCP, CPIM). Experience with warranty, property disposal, and asset management. Ability to analyze and interpret data to make informed decisions. Strong problem-solving skills and attention to detail. Ability to work under pressure and meet deadlines. Languages: English Proficiency The salary range for this position is $93,700 - 140,600. Final pay is determined by the candidate's experience, skillset and ability level, internal equity and location. Note: In accordance with the DOT's FRA and FTA programs, Hitachi's substance screening program tests pre-employment candidates and current employees, as required for safety-sensitive positions. Benefits Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, a Retirement Savings Plan, and Paid Vacation. We also offer a variety of Training and Development opportunities. How to apply: see the Hitachi Rail careers page for current openings: *********************************** Equal Opportunity Employer (EOE) - Females/Minorities/Protected Veterans/Individuals with Disabilities. If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to ******************************. Queries other than accommodation requests will not be responded to. Thank you for your interest in Hitachi Rail. We encourage you to explore more about us and our latest jobs at our careers page. #J-18808-Ljbffr
    $93.7k-140.6k yearly 4d ago
  • Hawaii Mortgage Branch Lead & Team Builder

    Equity Smart Home Loans 4.1company rating

    Team manager job in Urban Honolulu, HI

    A leading mortgage brokerage is seeking a Branch Manager for its Hawaii location. The ideal candidate will oversee all branch operations, recruit and mentor Loan Officers, and focus on increasing loan production while ensuring compliance. Candidates must be licensed Mortgage Loan Originators with proven sales team leadership in the mortgage industry. This role emphasizes building relationships and driving team success. #J-18808-Ljbffr
    $66k-103k yearly est. 1d ago
  • Branch Office Manager

    Omega World Travel, Inc. 4.7company rating

    Team manager job in Kaneohe, HI

    Posted Tuesday, December 23, 2025 at 5:00 AM Omega World Travel is one of the largest global travel management companies, with more than $1 billion in annual sales. We serve corporations, nonprofits, government agencies, government contractors, educational institutions, leisure travelers and more. For over 50 years, Omega World Travel has established a superb record of providing comprehensive domestic and international travel management services to organizations of all types from small businesses up to Fortune 500 enterprises. We are an independent, woman-owned business. Omega World Travel is looking to hire an experienced Branch Office Manager to join our growing company. The Branch Office Manager will provide management for a prestigious US military travel office location. The position is located at an onsite military location in Kaneohe Bay, Hawaii. Responsibilities Constantly motivating the travel consultant team to meet their performance standards Handling the recruitment, selection and retention of staff as well as staff training Communicating with travel consultants and providing encouragement, help and advice Dealing with disciplinary matters and customer complaints Managing budgets and maintaining statistical/financial records Monitoring phone systems and maintaining phone priorities, as determined by call volume Selling travel services and products Liaison with travel partners, including airlines, hotels and car rental companies Dealing with customer inquiries and aiming to meet their expectations Overseeing the smooth, efficient running of the office Required Skills Strong written and verbal communication skills Excellent customer service skills Strong leadership and team-building skills Knowledge of GDS systems; Sabre or Apollo required Minimum of 5 years travel agency experience Omega World Travel is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national or ethnic origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, marital status, military service or veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or other legally protected status protected by applicable federal, state, or local laws and ordinances. #J-18808-Ljbffr
    $59k-70k yearly est. 1d ago
  • Customer Experience Lead-Windward

    Victoria's Secret 4.1company rating

    Team manager job in Kaneohe, HI

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $19.00 Maximum Salary: $23.75 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $19-23.8 hourly 10d ago
  • Alteration Installation Team Manager Support

    Provatohr

    Team manager job in Hawaii

    Monitor and track all phases of installation status on afloat units; analyze cost, schedule, and performance data; develop and monitor program schedules and Gantt charts; perform critical path analyses Experience with US Navy afloat C4I systems architecture, installation, integration, testing, and briefing project status; experience with Fleet Modernization process stakeholders and organizational relationships; experience reviewing Ship Installation Drawings (SIDs); and experience with reviewing and developing, technical correspondence, reports, documents, drawings, and/or analyses. Qualifications and Skills Required knowledge and years of experience In-depth knowledge of US Navy communications protocols, applications, and equipment/system set-up and troubleshooting procedures. Extensive surface ship experience required, installation of C4I equipment desired. Must have Navy Surface ship experience. Six years' experience in installation, operation, maintenance and repair of ship-based, C4I systems including all associated cabling computer, multiplexing, motor, switching, cryptographic, recording, cooling water and dry air systems Education Requirements High School Diploma US Navy ET / IT with shipboard experience highly desired. Clearance Requirement Secret Clearance
    $66k-87k yearly est. Auto-Apply 60d+ ago
  • Other - Warrior Volleyball Team Manager

    University of Hawaii System 4.6company rating

    Team manager job in Hawaii

    Title: Warrior Volleyball Team Manager Hiring Unit:UHM Athletics DUTIES AND RESPONSIBILITIES: Assist with all managerial aspects of the program including clerical work such as inputting of data and filing paperwork, preparation of practice/game facilities and equipment, video taping of practices and games, clock management and recording of statistics during practices, assist with team functions such as community service events and the Warrior Volleyball Booster Club. Demonstrate effective organizational skills and time management. Be responsible for practice/game facilities and equipment for the Warrior Volleyball Team and visiting teams. Set up and clean up of facilities and equipment. Assist UHM Team Athletic Trainer with equipment that needs to be transported to practice/game facilities if needed. The individual may participate in limited on-court activities during practice (e.g., assist with drills) or competition (e.g., assist with warm-up activities) involving student-athletes on a regular basis. Clock management and recording of statistics during practices. Clerical office work and record keeping. Inputting of data and filing paperwork. Maintain confidentiality with office work and all other aspects of the program. Assist with administrative duties such as mail outs and team meeting preparation. Be available prior, during and after all home competitions for game preparation. Assist with organization of community service events and the Warrior Volleyball Booster Club. Comply with the Warrior Volleyball Team Guidelines. Coordinate and execute social media exposure (Facebook, Twitter, Instagram, etc.) for Warrior Volleyball. Maintains confidentiality to include but not limited to information, files and records that the incumbent may obtain or possess, in accordance with federal and state laws and University of Hawaii policies. Demonstrate a positive and professional working attitude and maintain a collaborative working relationship with the coaching staff, team members, support staff, administrators in the University of Hawaii at Manoa (UHM) Athletics Department and other individuals associated with the Warrior Volleyball Program. Know, recognize, and comply with laws, policies, rules, and regulations governing the University of Hawaii and its employees, and the rules of the NCAA and the Big West Conference as now constituted or as may be amended in the future. Immediately advises the Director of Athletics or designee if you have reasonable cause to believe violations, whether by employees or students, have occurred or will occur. Other duties as assigned. CRITERIA FOR TEAM MANAGER: Per NCAA Bylaw 11.01.7 Manager: A manager is an individual who performs traditional managerial duties (e.g., equipment, laundry, hydration) and meet the following additional criteria: * The individual shall be a full-time undergraduate (12 credits at the University of Hawaii at Manoa (UHM)) or graduate student (8 credits at UHM) (see Bylaws14.2.2and14.2.2.1.4), except that during his or her final semester or quarter of a degree program, he or she may be enrolled in less than a full-time program of studies, provided he or she is carrying (for credit) the courses necessary to complete the degree requirements; * The individual may participate in limited on-court or on-field activities during practice (e.g., assist with drills, throw batting practice) or competition (e.g., assist with warm-up activities) involving student-athletes on a regular basis; * The individual shall not provide instruction to student-athletes; * The individual shall not participate in countable athletically related activities (e.g., practice player) except as permitted in Bylaw11.01.7-(b); * An undergraduate team manager must maintain a minimum semester and cumulative Grade Point Average (GPA) of 2.0 or above and complete a minimum of 12 credits each semester. * A graduate team manager may be allowed to be a manager for two (2) years only. Graduate Manager must maintain a minimum semester and cumulative GPA of 3.0 or above. BENEFITS: Maximum amount a team managermay receive the value of an undergraduate student resident tuition payment (50%) or the individual's tuition cost (whichever is less). Tuition does not include payment for Outreach College extension courses. Tuition payment will be prorated if the start date and completion of all required paperwork is after the first day of school. APPOINTMENT PERIOD: 2025 Fall Semester and 2026 Spring Semester. Manager positions are renewable upon satisfactory performance, availability of funds,and departmental assessment. Managers are expected to average no more than 20 hours of work per week. QUALIFICATIONS: Accepted and enrolled as a full-time student at the University of Hawai'i at Manoa. Knowledge of volleyball. Familiar with Microsoft Office Word and Excel Ability to communicate effectively Ability to work independently Ability to manage time wisely Must be available to work an average of 20 hours per week. TO APPLY: Click on the "Apply" button on the top right corner of the screen to complete and application 1) cover letter indicating how you satisfy the qualifications 2) resume and 3) names and contact information (including e-mail address) of at least 3 professional references. INQUIRIES:Head Coach Charlie Wade, email: **************** EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
    $59k-68k yearly est. 9d ago
  • Office Manager

    GSI Technology 4.6company rating

    Team manager job in Urban Honolulu, HI

    Oversee administrative support services ensuring that resources are deployed efficiently throughout the Organization. Duties & Responsibilities Manage administrative support services including monitoring, routing and distribution of mail and invoices, the purchase, maintenance and storage of office equipment, and the inventorying and acquisition of office supplies with attention to budgetary constraints. Implement corporate travel policies and maintain corporate travel accounts. Monitor expenses for general services and approve invoices related to office services, office equipment and travel. Perform cost reduction research and recommend procedural or policy changes to improve operations. Identify outdated practices and develop continual improvement processes for support operations. Minimum Qualifications, Skills, and Educational Requirements Four-year college degree required. Proficient in MS Office. In-depth understanding of office management procedures Ability to multi-task and manage shifting priorities while maintaining a calm, professional demeanor. Organized and detail oriented with good analytical and problem-solving skills. Ability to work effectively with an array of management and support personnel. Solid written and oral communication skills. Ability to exercise critical thinking to identify and solve problems. We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.
    $51k-61k yearly est. Auto-Apply 60d+ ago
  • Member Experience Manager

    EŌS Fitness 3.9company rating

    Team manager job in Hawaii

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. California Pay Range $19.50 - $22.87 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
    $19.5-22.9 hourly Auto-Apply 6d ago
  • Alteration Installation Team Manager Support Specialist

    Ryde Technologies

    Team manager job in Pearl City, HI

    Monitor and track all phases of installation status on afloat units Analyze cost, schedule, and performance data Develop and monitor program schedules and Gantt charts Perform critical path analyses Responsibilities and Duties Experience with US Navy afloat C4I systems architecture, installation, integration, testing, and briefing project status Experience with Fleet Modernization process stakeholders and organizational relationships Experience reviewing Ship Installation Drawings (SIDs) Experience with reviewing and developing, technical correspondence, reports, documents, drawings, and/or analyses Qualifications and Skills Required knowledge and years of experience In-depth knowledge of US Navy communications protocols, applications, and equipment/system set-up and troubleshooting procedures Extensive surface ship experience required, installation of C4I equipment desired Six years' experience in installation, operation, maintenance and repair of ship-based, C4I systems including all associated cabling computer, multiplexing, motor, switching, cryptographic, recording, cooling water and dry air systems Education Requirements High School Diploma US Navy ET / IT with shipboard experience highly desired. Clearance Requirement Secret Clearance
    $66k-87k yearly est. 60d+ ago
  • MDU Customer Experience Mgr

    Altafiber

    Team manager job in Urban Honolulu, HI

    Job Purpose: Customer Experience Manager plays a strategic role within the MDU (Multi-Dwelling Unit) business team, aligning customer experience initiatives with sales and service goals across specific MDU product categories. This position is responsible for developing market strategies, managing customer-focused marketing campaigns, and supporting revenue and profitability objectives. Working collaboratively with sales, product management, and agency partners, this role is the voice of the customer and champion for innovative, solution-driven marketing efforts. This role will also focus on continuous improvement of the MDU customer experience by identifying service gaps, driving end-to-end process enhancements, and implementing best-in-class customer care strategies specific to multi-tenant environments. Essential Functions: Lead strategy and execution of sales and customer satisfaction plans for the MDU consumer segment. Maintain regular, proactive communication with the MDU customer base to facilitate problem-solving, address day-to-day service needs, and support property management relationships. Analyze market data and manage marketing budget to optimize book of business advertising spend. Develop and execute mass marketing (TV, radio, print, digital), direct marketing, and promotional campaigns for MDU customer base. Conduct market research and customer observation to identify evolving needs. Enhance customer satisfaction and retention through targeted initiatives. Drive cross-product marketing by understanding overlapping solution areas. Serve as the customer advocate across internal teams, ensuring alignment with customer needs and expectations. Identify and improve MDU-specific customer journey touchpoints including onboarding, service delivery, technical support, and account management. Partner with internal teams to develop MDU customer feedback loops and implement closed-loop process improvements. Create and monitor KPIs related to MDU customer engagement and satisfaction, using insights to drive operational and service excellence. Collaborate with Customer Service and Field Operations to resolve pain points and scale consistent support models across properties. Education: Four years of College resulting in a Bachelor's Degree or equivalent Certifications, Accreditations, Licenses: Must have a valid driver's license Relevant Work Experience: 5 to 7 years in related field 5--7 years of experience in a related marketing or business field. Minimum 5 years of increasing responsibility in marketing roles within a service or B2B organization. Special Knowledge, Skills and Abilities: Deep understanding of customer needs and market trends. Proven leadership and ability to build cross-functional alignment. Expertise in marketing planning, execution, and measurement. Strong communication and presentation skills. Innovative thinker with the ability to generate business-building ideas. Skilled at managing multiple priorities and meeting deadlines. Proficient in Microsoft Office (Excel, Word, PowerPoint), with a working knowledge of financial concepts. Familiarity with digital tools, website organization, and customer research platforms. Knowledge of MDU operational challenges and the ability to implement scalable improvements tailored to property-based customer environments. Supervisory Responsibility: This position does not have any supervisory responsibilities Salary Range - $60k-$90k
    $60k-90k yearly 2d ago
  • Manager Customer Experience

    The Hertz Corporation 4.3company rating

    Team manager job in Urban Honolulu, HI

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $30k-44k yearly est. 60d+ ago
  • Contact Center Supervisor - SME

    ASM Research, An Accenture Federal Services Company

    Team manager job in Urban Honolulu, HI

    Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62,200 - $96,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $62.2k-96k yearly 60d+ ago
  • Front Office Manager

    Description This

    Team manager job in Urban Honolulu, HI

    The Front Office Manager is accountable for the effortless and seamless movement of guests in and out of the resort, providing outstanding levels of guest service throughout the guests' entire stay. They act as a Manager on Duty occasionally and respond to emergency calls promptly. They maintain our firm commitment and dedication to our service culture and always maintain this behavior towards our guests and team members. Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include: Salary Range: $68,500 - $70,555 annually Medical, Dental, and Vision insurance from Day One Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program Team Member Travel Program - enjoy discounted rates at incredible properties around the globe Generous Paid Time Off Program Paid Sick Days Team Member Recognition and numerous learning and advancement opportunities... and more! HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members, and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members. Additional Responsibilities: Supervise the activities of the Front Office Operations including the front desk, bell, and valet, which include its work outputs, financial management, facilities, and resources. Ensures the timely completion of team member work schedules, and performance appraisals. Maintains compliance with organizational, business, and financial regulations. Coordinates communication of activities with other departments in the daily maintenance of room inventory to achieve optimal levels of revenues while maintaining high levels of guest's expectations. Monitors guest survey scores, requests, and complaints, and collaborates with appropriate partners to resolve issues as deemed necessary to provide excellence in service. Maintains and performs department training program and onboarding schedule for new team members. Maintains a firm understanding of the established Collective Bargaining Agreement as it relates to the supervision and performance of HHV-VO team members. Coordinates the development of performance plans for team members to ensure their continued growth and success within the department. Maintains relationships, contracts, compliance, and interfaces issues with the operation's business supporters and suppliers to ensure business needs and financial responsibilities are handled promptly. Communicates effectively in English in writing as well as verbally. Japanese language speaking skills not required but a plus Effectively and consistently meets all timelines for submitting work requested by the Director of Guest Services, Resort Directors, and General Manager Works with housekeeping and front office to ensure common areas, guest rooms, and work areas are clean, neat, and well maintained and with safety in mind. Participate in guest room inspections Performs other related activities as requested What are we looking for? Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. To fulfill this role successfully, you have the following minimum qualifications and experience: High school graduate or equivalent More than 2 years of managerial experience in a hotel, preferably in a Front office capacity. 3-5 years of related experience Strong leadership capability with the ability to motivate, develop, and engage staff in a positive manner that produces business results. Demonstrates problem-solving, analytical and conceptual skills. Displays effective interpersonal skills, including the ability to effectively prioritize and handle multiple tasks and timelines and lead challenging priorities within a small team environment. Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients. Able to work a flexible schedule including evenings, weekends, and holidays It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: BA/BS/Bachelor's Degree 5-7 years of related experience More than 4 years of management or supervisory experience CPR/First Aid Previous experience working in hotel/resort operations, with an emphasis on the relationship between Front Office and Housekeeping. Timeshare ownership is preferred. Knowledge of economic and accounting principles and practices, analysis and reporting of financial data. Experience in leading operations operating under a Collective Bargaining Agreement (CBA). Fluent in Japanese language (read, speak, write) When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $68.5k-70.6k yearly Auto-Apply 49d ago
  • Assistant Guest Services Manager

    Auberge Resorts Collection 4.2company rating

    Team manager job in Waimea, HI

    Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base annual salary range for this position is $70k - $75k. Become one of the authors of our story. As part of the Mauna Lani and Auberge family, you will immediately become part of an active community dedicated to enriching people's lives. The Assistant Guest Services Manager will manage the front drive, oversee functions of the Bell/Valet Attendants, House Car Drivers, and Bell Clerks, and display strong leadership and managerial skills to maintain exceptional service standards. Manage front drive operations (Bell, Valet, Hotel Driver services) to ensure luxury guest experiences. Oversee the Mercedes-Benz Courtesy Vehicle Program, including fleet operations and maintenance. Lead and develop the front drive team, conducting daily meetings and training sessions. Monitor guest satisfaction, address special requests, and maintain a strong presence on the front drive. Manage procurement, inventory, and safety compliance for front drive operations. Collaborate with other departments to ensure a cohesive guest experience. Participate in budgeting, cost control, and departmental planning. Assist in recruiting and complete other duties as assigned by hotel leadership. Qualifications Must be able to speak, read, write, and understand English. Computer literacy in Microsoft Windows applications is required. Working knowledge of the Property Management system Opera & ALICE Suite is an asset. Must have a Valid U.S. driver's License with no violations within the last two years. Ability to drive and park all vehicle types. At least 2 years of Guest Service/Front of House/ or related discipline and leadership experience required. High school or equivalent education required. Bachelor's Degree preferred. First Aid certification is an asset. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $70k-75k yearly 2d ago
  • Client Service Supervisor

    Help at Home

    Team manager job in Urban Honolulu, HI

    As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
    $45k-54k yearly est. 7d ago
  • Guest Services Manager

    Sitio de Experiencia de Candidatos

    Team manager job in Koloa, HI

    Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Leading Guest Services Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Celebrates successes and publicly recognizes the contributions of team members. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Maintaining Guest Services and Front Desk Goals • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. • Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Serves as a leader in displaying outstanding hospitality skills. • Sets a positive example for guest relations. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Strives to improve service performance. • Provides immediate assistance to guests as requested. • Ensures employees understand customer service expectations and parameters. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. Implementing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. • Manages payroll administration. Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Participates in employee progressive discipline procedures. • Uses all available on the job training tools for employees. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Supervises on-going training initiatives and conducts training when appropriate. • Participates in the employee performance appraisal process, providing feedback as needed. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Maintains high visibility in public areas during peak times. • Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. • Performs Front Desk duties in high demand times. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $45k-53k yearly est. Auto-Apply 8d ago
  • Manager, Security and Guest Services

    Asmglobal

    Team manager job in Urban Honolulu, HI

    Develops new or modified process formulations, defines processing or handling equipment requirements and specifications, and reviews processing techniques and methods applied in the manufacture, fabrication, and evaluation of products. Involvement may begin at any step from pilot plant to full-scale manufacturing. Coordinates design requirement review with appropriate engineering/scientific personnel to ensure compatibility of processing methods. Compiles and evaluates test data to determine appropriate limits and variables for process or material specifications. May conceive and plan projects involving definition and selection of new concepts, equipment automation technology, and approaches in the processing or development of new or improved processes. Wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Exercises considerable latitude in determining objectives and approaches to assignments. Typically requires a degree and a minimum of 8 years of experience.
    $45k-53k yearly est. Auto-Apply 60d+ ago
  • Manager, Security and Guest Services

    Legends Global

    Team manager job in Urban Honolulu, HI

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Develops new or modified process formulations, defines processing or handling equipment requirements and specifications, and reviews processing techniques and methods applied in the manufacture, fabrication, and evaluation of products. Involvement may begin at any step from pilot plant to full-scale manufacturing. Coordinates design requirement review with appropriate engineering/scientific personnel to ensure compatibility of processing methods. Compiles and evaluates test data to determine appropriate limits and variables for process or material specifications. May conceive and plan projects involving definition and selection of new concepts, equipment automation technology, and approaches in the processing or development of new or improved processes. Wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Exercises considerable latitude in determining objectives and approaches to assignments. Typically requires a degree and a minimum of 8 years of experience.
    $45k-53k yearly est. 47d ago
  • Other - Wahine Beach Volleyball Team Manager

    University of Hawaii System 4.6company rating

    Team manager job in Hawaii

    Title: Wahine Beach Volleyball Team Manager Hiring Unit:UHM Athletics DUTIES AND RESPONSIBILITIES: Assists with all managerial aspects of the program including clerical work such as inputting of data, filing paperwork, set-up and clean up facilities and equipment for practices and home games, video taping of practices and games, input and upkeep of HUDL team software, recording of statistics during practices and distribution of team gear. Demonstrates effective organizational skills and time management. * Video support including but not limited to recording video of practice and games, downloading, labeling, organizing video on online platforms (HUDL) and general support in maintaining our online video library and video equipment. * Set-up and break down facilities, equipment for practices and home games. * Helps organize team meals, snacks and training table at home and away events. * Helps manage organizing and marking of all team issued gear. * The individual may participate in limited on-court activities during practice (e.g., assist with drills, serve balls at practice) or competition (e.g., assist with warm-up activities). * Supports fundraising activities including the creation and organization of donor lists, contacting vendors, and on site support during fundraising events. * Helps upkeep and maintain social media sites such as team Facebook, Instagram and other similar public access sites to help bolster the image and reputation of the program. * Clerical office work, record keeping, inputting of data, and filing paperwork. Maintains confidentiality with office work and all other aspects of the program. * Assists with administrative duties such as creation of itinerary for travel and competitions, mail outs, and team meeting preparation. * Be available prior, during and after all home competitions for game preparation and administration. Be available for team travel and competitions. * Demonstrates a positive and professional working attitude and maintain a collaborative working relationship with the coaching staff, team members, support staff, administrators in the UH Athletics Department and other individuals associated with the Rainbow Wahine Beach Volleyball Program. * Maintains confidentiality to include but not limited to information, files and records that the incumbent may obtain or possess, in accordance with federal and state laws and University of Hawaii policies. * Knows, recognizes, and complies with laws, policies, rules, and regulations governing the University of Hawai'i and its employees, and the rules of the NCAA and affiliated conferences as now constituted or as may be amended in the future. Immediately advises the Director of Athletics or designee if you have reasonable cause to believe violations, whether by employees, students, or others, have occurred or will occur. * Other duties as directed. CRITERIA FOR TEAM MANAGER: Per NCAA Bylaw 11.01.7 Manager: A manager is an individual who performs traditional managerial duties (e.g., equipment, laundry, hydration) and meet the following additional criteria: * The individual shall be a full-time undergraduate (12 credits at the University of Hawaii at Manoa (UHM)) or graduate student (8 credits at UHM) (see Bylaws 14.2.2 and 14.2.2.1.4), except that during his or her final semester or quarter of a degree program, he or she may be enrolled in less than a full-time program of studies, provided he or she is carrying (for credit) the courses necessary to complete the degree requirements; * The individual may participate in limited on-court or on-field activities during practice (e.g., assist with drills, throw batting practice) or competition (e.g., assist with warm-up activities) involving student-athletes on a regular basis; * The individual shall not provide instruction to student-athletes; * The individual shall not participate in countable athletically related activities (e.g., practice player) except as permitted in Bylaw11.01.7-(b); * In baseball, the individual shall forfeit any remaining eligibility in the sport at the institution at which the individual serves as a manager. * An undergraduate team manager must maintain a minimum semester and cumulative Grade Point Average (GPA) of 2.0 or above and complete a minimum of 12 credits each semester. * A graduate team manager may be allowed to be a manager for two (2) years only. Graduate Manager must maintain a minimum semester and cumulative GPA of 3.0 or above. * Must be available for 20 hours per week. BENEFITS: Maximum amount a team managermay receive the value of an undergraduate student resident tuition payment (50%) or the individual's tuition cost (whichever is less). Tuition does not include payment for Outreach College extension courses. Tuition payment will be prorated if the start date and completion of all required paperwork is after the first day of school. APPOINTMENT PERIOD: 2025 Fall Semester and 2026 Spring Semester. Manager positions are renewable upon satisfactory performance, availability of funds,and departmental assessment. Managers are expected to average no more than 20 hours of work per week. QUALIFICATIONS: Acceptance and enrolled as a full-time student at the University of Hawai'i at Manoa Knowledge of sports, specifically the sport of beach volleyball Working knowledge of HUDL team software Familiar with Google Suite, Microsoft Office Word and Excel Ability to communicate effectively, work independently and manage time wisely Ability to travel independently to various geographical locations in a timely manner. Required to possess and maintain a valid driver's license. TO APPLY:Click on the "Apply" button on the top right corner of the screen to complete an application and attach 1) cover letter indicating how you satisfy the minimum and desirable qualifications 2) resume, and 3) names of 3 professional references (include title, email and phone number). INQUIRIES: Head Coach Danny Alvarez, Email: ******************* EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
    $59k-68k yearly est. 9d ago

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