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Team manager jobs in Jacksonville, FL - 273 jobs

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  • Agency Owner / Office Manager

    Interactive Resources-IR 4.2company rating

    Team manager job in Jacksonville, FL

    An established independent insurance organization is seeking a results-focused professional to guide internal operations and support a multi-line insurance environment. The role blends leadership, organization, and hands-on insurance knowledge while working with multiple carrier partners. Qualifications & Skills Active Florida 2-20 license Ability to manage overlapping priorities in a dynamic office setting Highly organized with strong follow-through Self-motivated and comfortable working autonomously Key Responsibilities Coordinate daily office functions and operational workflow Supervise, coach, and support team members Contribute to sales support and client relationship initiatives Ensure efficiency, accuracy, and service consistency Experience Requirements 3+ years in a supervisory or management role within an insurance agency (5 years preferred) Background in environments requiring strong leadership and accountability Preferred Background Florida 2-15 license (or commitment to obtain within an established timeframe) Reimbursement for licensing available after completion Sales-driven professional experience Familiarity with real estate-related operations Experience using Applied Epic or similar insurance management platforms
    $40k-54k yearly est. 4d ago
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  • Customer Experience Manager - Victoria's Secret - St. Johns Town Center - Jacksonville, FL

    Victoria's Secret 4.1company rating

    Team manager job in Jacksonville, FL

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $22.25 Maximum Salary: $29.90 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $22.3-29.9 hourly 30d ago
  • Team Manager Existing Customer Operations

    ADT Security Services, Inc. 4.9company rating

    Team manager job in Jacksonville, FL

    JobID: 3019041 Category: JobSchedule: Full time JobShift: : An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory. Responsible for planning, implementing and managing the activities in support of the existing customer work force for a designated district. Key liaison between District service work force and Corporate Service . Major Responsibilities: * Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills. * Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets. * Works with General Manager to meet profitability goals * Conducts meetings on a monthly/quarterly basis. * Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising. * Assists sales force by developing low installation costs and suggesting proper and varied applications of systems. * Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service. * Ensures consistency of field installation and service activities. * Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention. * Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques. * Tracks and records daily/monthly/quarterly installation/service activity to include individual installers' efforts and results Knowledge, Skills and Abilities Education: Associate degree or equivalent related experience. Experience: * 3 to 5 years related industry experience with a high volume, high impact operation. Experience calculating economic impact or offerings on a customers' business; experience building value cases for customers * Background should include the ability to successfully handle multiple challenges, prioritize responsibilities, and effectively lead a team. Skills: * Solid business skills. * Must be conceptually oriented with the ability to think and act strategically. * Proven management skills with the ability to train, develop, and motivate. * Strong written and verbal communication skills. * Intermediate to advanced computer skills in a Microsoft Windows.
    $57k-99k yearly est. Auto-Apply 5d ago
  • Customer Experience Manager

    C&S Family of Companies 4.2company rating

    Team manager job in Jacksonville, FL

    Keep our communities fed. Our focus is simple but meaningful - from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities. As a Customer Experience Manager, you will own the business relationship with customers in the assigned region. This position builds working relationships with customers' senior operational management to achieve high levels of satisfaction related to company operations and adherence to standard operating procedures. The role reports to the Sr. Director, Customer Experience, and contributes to cross-functional teams in the delivery of projects and programs that support customers' business objectives. You will develop cost efficiencies and bring key stakeholders together to solve problems and remove roadblocks. The role works collaboratively with cross-functional Customer Experience (CXT) team members to identify root causes of operational issues and secure alignment and resources to resolve chronic challenges. Job Description + Full-Time, Remote Role + Location: Based in Florida (regular travel to retail store locations required) You will contribute by: + Monitoring and managing contract renewals and the customer pipeline. + Facilitating communication with all stakeholders; effectively addressing customer service issues and evaluating customer requests. + Preparing and presenting customer presentations to review project scope and progress. + Monitoring and supporting operational KPI improvement across assigned customers. + Recommending and implementing cost improvement opportunities. + Tracking quarterly and annual contracted volume thresholds and conducting regular performance reviews to maintain compliance. Growing sales within the region. + Influencing customer decision-making on key improvement initiatives. + Managing new business start-ups after handover from the New Business Development group. + Coordinating operational planning for key customer events, including holiday planning, grand openings, anniversary sales, and major in-store events. + Communicating and managing changes to company operational policies and procedures. + Managing business continuity events as needed. + Traveling frequently to retail store locations, approximately 30%. We're searching for candidates with: + Strong retail operations background required. + In-depth knowledge of supply chain preferred. + Excellent communication and interpersonal skills. + Strong analytical and business acumen. + Proven project management skills. + Proficiency with technical and computer systems. + Willingness and ability to travel frequently. + Bilingual (English/Spanish) is preferred. + 5-7 years of relevant work experience. Environment: + Store : Office Temperature (65F to 75F) + Office : Office Temperature (65F to 75F) We offer: + Weekly Pay + Benefits available from day 1 (medical, dental, vision, and more) + Company matched 401k + PTO and Holiday Pay offered + Career Progression Opportunities + Tuition Reimbursement + Employee Health & Wellness program + Employee Discounts / Purchasing programs + Employee Assistance Program Every person matters. We keep our values alive through a culture that embraces differences and ensures that every person matters. The Fine Print This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers. \#LI-Remote Qualifications Bachelor's Degree - Art, Bachelor's Degree - Business Shift 1st Shift (United States of America) Company C&S Wholesale Services, LLC About Our Company C&S Wholesale Services is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At C&S, We Select the Best & those with the motivation, pride, and drive to succeed in our fast-paced world. Working Safely is a Condition for Employment with C&S Wholesale Services, Inc. C&S Wholesale Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Company: C&S Wholesale Services, LLC Job Area: Chain - SE Job Family: Sales Job Type: Regular Job Code: JC0401 ReqID: R-264884
    $36k-54k yearly est. 43d ago
  • Director of CRM & Loyalty Marketing - U.S. Vision Care

    6094-Johnson & Johnson Vision Care Legal Entity

    Team manager job in Jacksonville, FL

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Marketing Job Sub Function: Marketing Insights & Analytics Job Category: People Leader All Job Posting Locations: Jacksonville, Florida, United States of America Job Description: About Vision Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that's reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs - from the pediatric to aging eye - in a patient's lifetime. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech We are searching for the best talent for a Director of CRM & Loyalty Marketing - U.S. Vision Care. The role is based in Jacksonville, FL. Purpose: We are seeking a strategic and visionary Director of CRM & Loyalty Marketing to lead the evolution of our customer relationship management capabilities within U.S. Vision Care. This role is pivotal in shaping the future state of loyalty for the ACUVUE Brand of Contact Lenses, harnessing our data to deepen consumer engagement, optimize the purchase funnel, and foster long-term loyalty. The ideal candidate will bring a blend of strategic leadership, data-driven decision-making, and innovative thinking to elevate our CRM initiatives and drive meaningful business growth. Reporting directly to the Sr. Director of Consumer Marketing, this leader will collaborate across consumer and professional marketing, brand, and ecommerce teams to maximize the impact of our CRM efforts, ensuring they are aligned with our broader organizational goals. You will be responsible for: Strategic Leadership: Define and execute the vision for CRM at U.S. Vision Care, including future state design, capabilities, and roadmap, to maximize consumer insights and engagement. Data Maximization: Leverage existing consumer data to develop sophisticated data analytics and data science, segmentation, personalized communications, and targeted campaigns that nurture consumers through the entire purchase journey. Consumer Lifecycle Management: Oversee the end-to-end consumer relationship lifecycle, ensuring a seamless, personalized experience that drives acquisition, retention, and loyalty. Innovation & Technology: Identify and implement innovative CRM tools, platforms, and automation solutions that enhance operational efficiency and customer experience. Cross-Functional Collaboration: Partner with Brand Marketing, eCommerce, Digital, and Sales teams to develop integrated CRM strategies that support business objectives. Performance & Insights: Establish KPIs and analytics frameworks to monitor CRM effectiveness, campaign performance, and customer lifetime value, providing actionable insights for continuous improvement. Data Governance & Compliance: Ensure all CRM activities adhere to industry regulations, ethical standards, and data security protocols. Qualifications: Bachelor's degree required; MBA or advanced degree preferred. 10+ years of progressive experience in sales, marketing, or CRM leadership roles, preferably within MedTech, healthcare, or consumer health industries. Proven success in developing and executing large-scale CRM strategies that significantly impact customer engagement and business growth. Deep expertise in CRM platforms (e.g., Salesforce, HubSpot) and data analysis tools, with a track record of leveraging data to drive personalization and lifecycle marketing. Strong leadership skills with experience managing cross-functional teams and influencing at all organizational levels. Demonstrated ability to challenge the status quo, lead change, and implement innovative solutions. Excellent communication, collaboration, and stakeholder management skills. Willingness to travel up to 30% domestically, based in Jacksonville, Florida. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers internal employees contact AskGS to be directed to your accommodation resource. #LI-VY1 #LI-Onsite Required Skills: CRM Leadership, CRM Programs, CRM Reporting Preferred Skills: Analytical Reasoning, Brand Positioning Strategy, Business Data Analysis, Competitive Landscape Analysis, Customer Analytics, Customer Intelligence, Data Analysis, Developing Others, Execution Focus, Financial Analysis, Inclusive Leadership, Industry Analysis, Innovation, Leadership, Marketing Insights, Market Knowledge, Operational Excellence, Program Management, Resource Planning
    $76k-108k yearly est. Auto-Apply 39d ago
  • Life Services Team Manager

    Bank of America 4.7company rating

    Team manager job in Jacksonville, FL

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Life Services team is responsible for providing financial guidance for beneficiaries and executors going through the wealth transition process when our clients pass away. This job is responsible for activities related to a service or sales environment. Key responsibilities include coaching to provide optimal client experience, performance, and ensure proper call management in relation to the contact center strategy. Job expectations include ability to demonstrate judgement and discretion during independent decision making, conduct ongoing training as needed, molding the behavior and professionalism of all team members, and promote work unity improvements to current workflow processes. Responsibilities: Coach, motivate and supervise teams as they develop client relationships through understanding needs and present enterprise solutions (Merrill and Bank of America) Deliver exceptional customer client experiences by resolving client escalations and influencing your team through example Sharpen focus on compliance and regulatory standards including but not limited to; actively managing risk - reviewing at risk client scenarios, communications and all facets of team activity to ensure responsible growth Monitor call volumes and service levels to identify trend in order to maximize efficiencies and make recommendations for improvements that impact client experience. Resolve all client issues that are elevated to supervisory level in addition to performing OMT functions as needed. Participate in leadership rotation across multiple teams within Merrill to gain perspective, exposure and insight to management career opportunities within Merrill Availability to provide coverage during weekends and/or extended hours as required to operate the business Oversees day-to-day operations and processes to foster an environment that promotes service excellence to customers Translates the organization's goals and strategies into employee metrics and goals, evaluate progress and provide feedback or intervention as needed to recognize, encourage, and improve individual performance Supports a client or employee in achieving a specific personal or professional goal by providing training, feedback, and guidance Motivates others (live or virtually) to be creative, to overcome challenges and resolve conflict to deliver improved outcomes Builds upon employees' existing skills and experiences while identifying new skills and opportunities to help achieve individual and organizational goals Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner's mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. Required Qualifications: Series 7, 66 and 9/10 is required Ability to understand investments and assist associates and clients with their financial needs Focus on building relationships with teammates Analytical ability with ability to manage multiple responsibilities and prioritize Strong communication skills (verbal, non-verbal, and written) and active listening skills Drive culture, leading a diverse client centric team Proven ability to manage risk - must utilize sound judgment to make business decision for shareholders and clients Must be client and associate focused Proven ability to coach and motivate others Lives the Bank of America Core Values: delivers for clients and shareholders, embraces the power of our people, acts responsibly and promotes opportunity Desired Qualifications: Capable of effectively coaching and mentoring team to meet metrics Ability to effectively manage workload in a fast-paced environment Excellent interpersonal, leadership and oral/written communication skills Capable of multi-tasking and working efficiently under stress and high volume Strong organizational and teamwork skills Previous sales experience a plus Knowledge of Merrill Life Services processes and systems a plus Skills: Recruiting Relationship Building Sales Performance Management Sales Strategy Strategic Thinking Account Management Client Experience Branding Executive Presence Performance Management Talent Development Customer Experience Improvement Decision Making Drives Engagement Leadership Development Workforce Planning Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - RI - Lincoln - 670 George Washington Hwy (RI1541) Pay and benefits information Pay range$99,700.00 - $128,100.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $99.7k-128.1k yearly Auto-Apply 60d+ ago
  • Dental Office Manager

    Sage Dental 3.6company rating

    Team manager job in Jacksonville, FL

    Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for. Overview Sage Dental is seeking a Dental Office Manager to join our team in Jacksonville, FL! If you have experience as an Office Manager in a group dental practice or if you have been an Office Manager in a busy, multi-dentist practice, this may be the position for you! Sage Dental offers you: Competitive base pay - PLUS BONUSES! Growth opportunity Benefits such as: Health & Dental Insurance, Paid Holidays and Paid time off, 401K and more! Responsibilities Demonstrate strong leadership and team building skills Effectively implement directives, policies, and procedures Maintain efficient operation of the office to achieve performance goals Effectively coach and resolve staff and patient issues Qualifications Proven track record of providing excellent customer service to all patients and visitors A minimum of two years of experience managing a fast paced dental office Knowledge of dental insurance plans 2025-8167 #LI-KH1
    $46k-63k yearly est. Auto-Apply 48d ago
  • Dental Office Manager

    Treatment Plan Coordinator In Orchard Park, New York

    Team manager job in Jacksonville Beach, FL

    Dental Office Manager “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Hours of Operation Monday-Friday Responsibilities Skills Required to Make a Great “Impression” on Our Team Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses Exhibit flexibility and adaptability to form great relationships with our team Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting Qualifications So How Can You “Fill” This Role? Bachelor's degree in a related field OR 4 years of related experience Servant Leadership: Partnership and collaboration with team and Providers Recruit and develop team Manage schedule to optimize production Prior clinical experience with implants preferred 3-5 years' prior management experience “Brace” Yourself… It only Gets Better Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Comprehensive benefits package, including 401k Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Ready to Come “Bond” With Our Team? Our team is ready to welcome the perfect candidate with arms (and mouths) wide open! We're constantly growing and want you to join our practice. Stop searching for jobs- apply today and start your career. If you are professional and organized yet outgoing, adaptable, and energetic, you'll fit right in. Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. Relatable? Then there's a spot for you at our practice. We're excited to hear from you! Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG2 We can recommend jobs specifically for you! Click here to get started.
    $40k-58k yearly est. Auto-Apply 1d ago
  • Front Office Manager: Jacksonville Residence Inn

    Huntremotely

    Team manager job in Jacksonville, FL

    What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
    $39k-54k yearly est. 7h ago
  • SR Supervisor

    Universal Logistics Holdings 4.4company rating

    Team manager job in Jacksonville, FL

    Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity. Parsec, LLC. is currently seeking an Operations Supervisor for our operation based in Jacksonville, FL. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment. Schedule: 6:00pm to 6:00am - 3 days on 3 days off (Including weekends and holidays) Responsibilities will include but not be limited to: Supervise the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity. Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth. Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations. Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets. Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making. Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance. The ideal candidate should possess the following: Experience in ramp operations, specific to the intermodal transportation industry Willingness to work in varying weather condition Bachelor's or Associate's degree (Preferred) Effective oral and written communication skills
    $37k-63k yearly est. Auto-Apply 42d ago
  • Customer Experience Librarian - Youth

    City of Jacksonville, Fl 2.8company rating

    Team manager job in Jacksonville, FL

    The Jacksonville Public Library Department is actively seeking two (2) Customer Experience Librarian - Youth. This is professional work at the lead-worker level providing research and reference services, development and maintenance of collections, program development and presentation, reader's advisory, and outreach establishing community partnerships. Work will serve youth from 0 - 18 years of age and their families. Serve as person on duty as assigned. Work requires an understanding and application of Library Science and management theories, principles, and practices gained through an American Library Association accredited program or an equivalent level of practical knowledge gained through experience. Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience. May schedule, assign, monitor, and review the work of others. Work involves frequent contact with library customers, co-workers, volunteers, and others requiring skill in understanding people, sensitivity to varying points of view, and persuasiveness necessary to influence behavior, change an opinion, or resolve a situation. The work is standardized in that tasks are covered by diversified procedures, because of changing priorities or different situations, employees have the latitude to consider which of the many procedures or standards should be followed and in what sequence. The work involves differing situations requiring use of judgment in search for solutions or new applications within ones' known experiences. Work is performed in an office, library, or community environment to promote library services. Due to the nature of library operations, the employee may be required to work evenings and on weekends, and at various branch locations. The physical demands consist mainly of moving from one work location to another, sitting or standing at a workstation for extended periods of time, walking, bending, stooping, pushing, pulling, reaching, and squatting and operates standard and library equipment on an ongoing basis. May be required to lift objects weighing up to 25 pounds and push loaded book trucks weighing up to 50 pounds. Maintains appearance standards by reporting facilities issues and picking up litter on library grounds. The work is performed under limited supervision where the work assignments are subject to established procedures, practices, techniques, and/or policies, and the employee plans and organizes the work, determines their own priorities, and the work is reviewed, usually after the fact, in terms of quality, volume, timeliness, and adherence to established procedures and policies. Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!! Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition, to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments. Examples of Work * Performs all borrowing, information services, reader's advisory, reference duties performed in face-to-face, virtual and outreach settings. * Designs, delivers, promotes, and facilitates programs, activities, and events in the library, virtually and at outreach engagements. * Integrates literacy practices into customer interactions whenever possible to help develop literacy skills. * Engages with customers to deliver youth services and connect customers to collections, programs, and other services in the library, virtually and at outreach engagements. * Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience. * Compiles data, prepares reports, may assist, and/or make oral presentations. * Keeps abreast of research, trends, and changing technology as it relates to youth services and development and demonstrates proficiency in the Library Technical Competencies. * Monitors and reviews budget appropriations and expenditures for assigned work activity. * May schedule, assign, monitor, and review the work of others. * Serves as person on duty as assigned. * Participates in the interview process for the selection of new staff. * Trains and instructs employees and volunteers regarding library policies, practices, and procedures. * Actively seeks and utilizes feedback, ideas, and recommendations from staff, customers, and community members regarding library programs and services. * Operates standard office and library equipment such as personal computers using word processing, spreadsheet, database, and other related software, peripheral and electronic devices, cash registers, copiers, fax machines, microfilm and microfiche equipment, and calculators. * Required to work public service floor. * Assists with maintaining appearance standards by reporting facilities issues and picking up litter on library grounds. * Demonstrates proficiency in the City of Jacksonville's competencies. * Performs related work as required. Knowledge, Skills and Abilities * Knowledge of Library Science theories, principles, and practices including classification systems. * Knowledge of elementary and secondary school educational trends. * Knowledge of child development and literacy skills. * Knowledge of the Library's organization, operation, policies, and procedures. * Knowledge of library procedures, techniques, and policies. * Knowledge of library resource materials and reference sources. * Ability to perform all borrowing, information services, reader's advisory, reference duties performed in face-to-face, virtual and outreach settings. * Ability to design, deliver, promote, and facilitate programs, activities, and events in the library, virtually and at outreach engagements. * Ability to engage with customers to deliver youth services and connect customers to collections, programs, and other services in the library, virtually and at outreach engagements. * Ability to use computer databases including computerized catalog and circulation systems. * Ability to interview and gather data. * Ability to understand and apply Library Science theories, principles, and practices including classification systems. * Ability to schedule, assign, monitor, and review the work of others. * Ability to serve as person on duty as assigned. * Ability to interpret rules, regulations, and policies. * Ability to provide customer service in a library setting. * Ability to review library materials and recommend purchases. * Ability to develop, organize and conduct training sessions and workshops. * Ability to compile and interpret statistical data. * Ability to accept feedback and modify service delivery to better meet departmental and system goals. * Ability to prioritize to achieve results within established deadlines. * Ability to gather information from customers and effectively respond to their complaints and inquiries. * Ability to communicate effectively verbally and in writing. * Ability to establish and maintain effective working relationships. * Ability to work with diverse populations and to provide services in a non-judgmental and non-discriminatory manner. * Ability to operate standard office and library equipment such as personal computer using word processing, spreadsheet, database, and other related software, peripheral and electronic devices, cash registers, copier, fax machine, microfilm and microfiche equipment and calculators. * Depending on assignment, must have ability to travel between various locations to meet the assignments of the position. Open Requirements/Supplemental Information OPEN REQUIREMENTS: * A Masters' Degree from an accredited institution in Library Science from an American Library Association accredited program OR * Masters' degree in an unrelated field with two years of professional library experience OR * Bachelors' degree with five years of professional library experience. LICENSING/CERTIFICATION/REGISTRATION: * Depending on assignment, a valid driver's license may be required and must be maintained during employment in this class. * Depending on assignment, must qualify for prior to appointment, obtain, and maintain during employment a City of Jacksonville Public Driver Certification. OTHER REQUIREMENTS: * The probationary period for this class is six months. * Time spent as an E-Library Specialist will be counted the same as time in grade as a Customer Experience Associate. A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED.Apply at ********************* Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make "***********************" a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process please refer to the Frequently Asked Questions on the website. Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled. If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: ********************************************************************* If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to: Florida Department of Veterans Affairs Attention: Veterans' Preference Coordinator 11351 Ulmerton Road, Suite 311-K Largo, FL 33778-1630 Email: ***********************************
    $27k-34k yearly est. Easy Apply 42d ago
  • Call Center Supervisor

    Ncb Management Services Inc. 3.8company rating

    Team manager job in Jacksonville, FL

    The Call Center Supervisor assists in trainings, evaluates and monitors on-the-job performance of staff responsible for third party collections. The Collections Supervisor also ensures that the Collectors are meeting production goals and complying with company standards as well as federal collection laws. Principle Responsibilities as applicable Effectively manage and supervise group of 12-18 telephone representatives Past and current ability to train, coach and develop company training materials Monitor floor activity and both outbound and inbound calls to assist employees/ customers The ability to diffuse and take over escalated calls while demonstrating the ability to find amicable resolutions with the customer The ability to effectively prioritize tasks and responsibilities for both themselves and their collection team Knowledge and understanding of all Federal, State, Local laws and regulatory requirements in the collection industry Ensure and monitor that company policies, procedures, quality and compliance are being applied. Ability to effectively communicate expectations, consequences as directed by management Other duties assigned by management Principle Objectives and Expectations Effective written and verbal communication skills Independent problem solving analysis and decision-making skills Great attention to detail and accuracy Ability to maintain confidentiality Proficient knowledge of relevant computer programs such as MS office Posses a high level of professionalism Must be punctual and dependable Experience Previous collections management experience is required Minimum HS diploma or equivalent
    $32k-43k yearly est. Auto-Apply 4d ago
  • Center Supervisor

    Biolife 4.0company rating

    Team manager job in Jacksonville, FL

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - FL - Jacksonville U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - FL - Jacksonville Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $22.2-30.5 hourly 6d ago
  • Customer Service at Vintage Clothing Co.

    Vintage Clothing Co

    Team manager job in Saint Augustine, FL

    Job Description Vintage Clothing Co. in Saint Augustine, FL is looking for one customer service to join our strong team. We are located on 30 St George St. Our ideal candidate is a self-starter, punctual, and hard-working. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to receiving your application. Thank you.
    $32k-47k yearly est. 7d ago
  • Office Manager

    The Doctors Center 4.1company rating

    Team manager job in Jacksonville, FL

    Company: SFP Health Group Job title: Office Manager Division/Department: Clinic Operations Reports to: Director of Operations The Office Manager oversees the daily operations of the office, ensuring smooth and efficient workplace functioning. This role involves managing administrative staff, coordinating office activities, and providing support to senior management. The Office Manager will also handle various administrative tasks to maintain a productive and organized office environment. Essential Duties and Responsibilities: Oversee and manage daily office operations to ensure efficiency and productivity. Enforce office policies and procedures. Maintain office equipment and supplies, ensuring all necessary items are stocked and functional. Supervise and support administrative staff, including hiring, training, and performance evaluations. Delegate tasks and responsibilities to ensure a balanced workload. Foster a positive and collaborative office culture. Provide administrative support to senior management, including scheduling meetings, managing calendars, and handling correspondence. Prepare and edit documents, reports, and presentations. Oversee providers' patient schedules in the EMR system. Ensure there are no errors and appointments are scheduled properly. Handle correspondence, complaints, and inquiries from clients and stakeholders. Handle sensitive information with confidentiality and discretion Oversee office budget and expenses, ensuring cost-effective solutions. Coordinate office maintenance and repairs, liaising with building management as necessary. Ensure a safe and clean working environment in compliance with health and safety regulations. Manage office space planning and allocation. Serve as the main point of contact for internal and external communications. Coordinate and organize office events, meetings, and conferences. Develop and maintain effective communication channels within the office. Manage and approve PTO requests to ensure adequate staffing levels. Conduct annual evaluations for staff, providing feedback on performance and areas for improvement. Collaborate with department heads to set performance goals and development plans for employees. Document evaluation outcomes and follow up on action items. Oversee the payroll process to ensure accurate and timely payment of employees. Work with the finance department to resolve payroll discrepancies and issues. Monitor office expenses and recommend cost-saving measures. Additional duties as assigned. Knowledge, Skills, and Abilities: High school diploma or GED equivalent. Strong customer service focus. Effective written and oral communication skills. Teamwork orientation. Organized and ability to manage competing priorities. Knowledge of medical terminology. Knowledge of ICD-10 and CPT coding. Expert in computer literacy in electronic health record. Ability to react calmly and effectively in emergency situations required. Safe work practices in a clinic setting. Able to follow through with delegated tasks. Bilingual in English/Spanish preferred but not required. Physical & Mental Requirements: (check all that apply)  Ability to stand or sit for extended periods of time.  Ability to receive and comprehend instructions verbally and/or in writing.  Ability to use logical reasoning for simple and complex problem solving.  Occasionally requires exposure to communicable diseases or bodily fluids.  Occasional travel for clinic activities may be required. The information listed above is not comprehensive of all duties/responsibilities performed. This is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
    $34k-54k yearly est. 3d ago
  • LUXURY AUTOMOTIVE OFFICE MANAGER

    Fields Auto Group 4.0company rating

    Team manager job in Jacksonville, FL

    Fields Auto Group in Jacksonville is seeking a positive team member to join our dynamic dealership. Our goal is to provide a luxury experience to both our internal and external customers and create lifelong relationships. Being family-owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization. Responsibilities * Manage and oversee office staff, including hiring, coaching, counseling, disciplining, terminating, etc. * Oversight of accounting functions and related information * Responsible for all aspects of the general ledger * Prepare and analyze financial statements and monthly reports in a timely manner * Understanding of the payroll process and related tax systems * Oversees vendor management and outsourcing * Complies with local, state, and federal reporting requirements and tax filing * Inspect accounting records and schedules for efficiency and accuracy * Organize and update financial records * Perform various monthly reconciliations * Assist in preparing documentation for external auditors * Performs other duties or projects as assigned. Skills & Qualifications * Car Dealership Experience is Required * Excellent computer skills * Experience with business applications and accounting software, CDK preferred * Excellent communication skills, verbal and written * Excellent interpersonal skills to interact professionally with customers, vendors, and staff * Able to deal with confidential information appropriately * Highly organized and detail-oriented * Encouraging process development What We Offer Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services
    $42k-61k yearly est. 60d+ ago
  • Office Manager

    Beacon Oral Specialists

    Team manager job in Jacksonville, FL

    Position: Office Manager Reports to: Executive Director/Doctor Location: 4181 Southpoint Dr E #200 Jacksonville, FL 32216 Performs a wide variety of management duties for the oral surgical office to include overseeing employees at the location, handling patient and staff grievances, and coordinating the overall flow of the practice. Promotes a safe, pleasant, and harmonious environment for patients, staff, and the doctor. Duties: Opens and closes office: turn on all computers, printers, and copier; check to make sure all printers, fax machine and copier has paper; check thermostat-heat/air; follow up cleaning lady; check postage meter for current date; take phones off and put on answering service Have morning meeting with staff by scheduling coordinator Work up / check in and out new/established patients finances and/or paperwork as needed Prepare Treatment Plans/Estimates Verify insurance Check coordination of implant equipment for all offices Let clinical know of all upcoming hospital and implant cases to include outer locations Take care of any immediate employee concerns Mail any patient correspondence Get precertification or send in predetermination for any upcoming surgeries to the insurance company Meet with doctor regarding complex treatment plans and coordination and office production and efficiency Perform marketing deliveries when applicable Return calls to patients Check over the daily batch going to business office to make sure it is complete and error free and take care of any other business office concerns Take calls from other office managers at outer locations Print and call in prescriptions for patients Review post-op / pre-op instructions with patients Answer telephones and take messages for doctor and staff Schedule appointments, doctor lunches and coordinate all major surgical / hospital cases Stay updated on current insurance changes and relay all changes to front desk. Track orthognathic and implant cases Get medical clearance from physicians Help get charts ready for next day Review the next day schedule with schedule coordinator Responsible for petty cash and office supply inventory Delegate work projects Keep record of referring Doctor activity Correcting any transcription errors or additions Keep record of managers' meetings and staff meetings Go through mail and disperse to appropriate areas and answer any email from outer offices. Participate in staff evaluations Scheduling of the CRNA and finances with patients Handle patient complaints Physical Requirements: Must be a multi-tasked individual in good physical condition and capable of handling stressful situations in a calm, collected and knowledgeable manner. Must be mature and have the ability to listen before judging or speaking. Must show kindness to others and promote a “team effort” environment to employees. Job Specifications: High school graduate Minimum of two years in an administrative capacity Must have ongoing continuing education Experience in the medical, dental, and oral surgery field is preferred Competencies: Exceptional human relations skills Ability to manage people Ability to work with people of all ages Ability to handle conflicts and get along with people Ability to maintain a professional demeanor at all times, even under stress Must be neat and organized Knowledge of correct grammar, spelling, and punctuation Ability to manage multiple priorities with interruptions Ability to complete tasks within the required time frame Ability to write legibly and clearly View patient comfort as a top priority Detail oriented Skills: Computer Calculator Multiple phone lines Efficient with numbers Fax machine Special Requirements: Working on-site is essential to the function of this position. Must be able to stand up to 80% of the time at minimum. Physical requirements include driving, flying, sitting, and standing for extended periods of time. This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned. Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $33k-50k yearly est. 21d ago
  • Office Administrator / Office Manager

    Voda Cleaning & Restoration of Jacksonville-St. Augustine

    Team manager job in Jacksonville, FL

    Benefits: Bonus based on performance Opportunity for advancement Profit sharing Office Administrator / Office Manager Job Description Type: Full-Time Schedule: MondayFriday, 8:30 AM 5:30 PM Compensation: $18$24 per hour, based on experience Growth Opportunity: Opportunity to advance into Head of Office Operations as the company grows About the Role We are a growing Cleaning & Restoration home services business seeking a highly organized, reliable, detail-oriented Office Administrator / Office Manager to oversee daily office operations. This role is critical to keeping the business organized, customers satisfied, and technicians operating efficiently. This is a new position within the company and will require an independent, go-getter attitude to develop the role, build systems, and achieve success. This position is primarily in-person, with the opportunity for a hybrid schedule for the right candidate after onboarding and demonstrated performance. Key Responsibilities Answer incoming phone calls and respond to customer inquiries Schedule jobs and coordinate technician calendars and daily routes Follow up with incoming leads to book jobs Follow up with existing customers to ensure satisfaction Coordinate technician schedules and serve as the communication hub Attend a weekly in-person business networking event Create and manage email marketing campaigns Maintain relationships with vendors (insurance, SEO, lead generation, etc.) Generate weekly and monthly KPI and financial reports Run weekly payroll accurately and on time Develop and maintain SOPs and internal documentation Manage general back-office administrative tasks Skillsets Verbal Communication speaks clearly and persuasively in positive or negative situations. Effective in one-on-one, small, and large group situations. Adaptable and able to think on his/her feet. Written Communication - writes clear, precise, well organized letters, proposals, and emails. The individual edits work for spelling and grammar and is able to read and interpret written information. Uses appropriate vocabulary and grammar. Team Building - achieves cohesion and effective team spirit with peers and subordinates. Able to build a cohesive office balancing short-term and long-term needs. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied. Planning and Organizing - understands the strategic direction of the organization, understands the implications for the administrative functions, and fit with the other departments. Coordinates plans with other managers and executives. Adaptability - the individual adapts to changes in the work environment, manages competing demands, and is able to deal with frequent changes, delays, or unexpected events. Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance. Technology - the individual regularly uses standard word processing, spreadsheet, and presentation software tools to enhance efficiency and accuracy of work performed and is capable of providing routine troubleshooting and user support for software and hardware used in the office environment. Qualifications A minimum of high-school diploma, preferably an Associates or Bachelors degree Experience in office administration or office management Strong organizational and time-management skills Excellent written and verbal communication skills Comfortable managing multiple priorities Experience with CRMs, scheduling software, and email marketing tools Familiarity with payroll and reporting Self-motivated, dependable, and detail-oriented Who This Role Is (and Isnt) For This role IS for someone who: Is a self-starter and comfortable taking ownership of a brand-new role Enjoys building systems, processes, and organization from the ground up Thrives in a fast-paced environment where priorities can shift Communicates clearly and professionally with customers, technicians, and vendors Takes pride in follow-through, accuracy, and accountability Is excited about long-term growth and leadership opportunities as the company expands This role IS NOT for someone who: Needs constant direction or highly structured day-to-day oversight Prefers doing the same repetitive tasks without process improvement Is uncomfortable making decisions or solving problems independently Avoids customer interaction or difficult conversations Is not interested in growing beyond basic administrative tasks This role is best suited for someone who enjoys taking initiative and helping shape how an office operates, rather than stepping into a fully built system.
    $18-24 hourly 25d ago
  • Office Manager

    Better-Health-Group 3.9company rating

    Team manager job in Orange Park, FL

    Our purpose is Better Health . Specializing in primary care for patients 65+ is our passion. What's Your Why? • Are you looking for a career opportunity that will help you grow personally and professionally? • Do you have a passion for helping others achieve Better Health? • Are you ready to join a growing team that shares your mission? Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health. Responsibilities Join Our Team! Please review our open positions and apply for the role that sparks your passion and elevates your skills. Position Objective: The Office Manager is an operational and clinical role and is responsible for providing 5 Star Service in assisting physicians in the management of healthcare daily office operations and treatment of geriatric patients following established standards and practices. The incumbent will report to the Regional Manager (or similar role) and will manage a care team of medical assistants and/or receptionists (generally 3-7 members). Responsibilities: Oversee, monitor, and improve clinic performance and other key performance indicators, including HEDIS, admission management, ER utilization, patients not seen, etc. Manage a team of clinic staff, including coordinating payroll, PTO, hour management, and performance of team members Communicate with providers to ensure patient quality of care Assists with scheduling, administrative, and clinical duties for providers (mid-levels and physicians) Lead daily clinic huddles and assign proactive outreach call efforts to other team members Manage office operations and performance to ensure that front-office and back-office care teams operate in an efficient, accurate, and patient-focused manner Provide extraordinary customer service to all internal and external customers (including patients, other team members, and other departments) Ensure new team members are onboarded and receive proper training using Better Health Group policies and procedures Ensure the accuracy of all incoming and outgoing information, including supplies, invoices, referral requests, patient records, and medication management Inform management about current office trends, recommend new policies, or facilitate improvements to current policies and workflows Participate in required team meetings and communicate updates and changes to physicians and staff Ensure team calendar, spreadsheets, and whiteboards are current and accurate Assist providers with obtaining and maintaining credentialing, hospital portal access, state licenses, and professional memberships Ensure compliance with Medicare Advantage Plans, HIPAA, and labor laws and is responsible for reporting any suspected breaches or compliance issues to the appropriate internal contact Additional duties as assigned Position Requirements/ Skills: At least 4 - 5 years of Medical Assisting experience, preferred (dependant on clinic location and team dynamics) Minimum of 1 year of leadership experience CPR Certified preferred Commitment to patient care and confidentiality Strong oral and written communication skills Ability to accurately read and write medical terminology Knowledge of medical coding Knowledge of HIPAA Knowledge and understanding of OSHA and Biohazard guidelines Basic computer skills, including familiarity with electronic medical records Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration Preferred Qualifications: Bachelor's Degree in healthcare administration or related field preferred Medical Assistant Certified, preferred Prior medical assisting experience strongly preferred Has clinical working knowledge and the ability to perform clinical duties to include the following: take vital signs, review medications, administer injections, dispense medications, irrigate eyes and ears, dress and bandage the wound and incision, draw blood and assist physician with any/all procedures Physical Requirements: Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time Requires ability to sit or stand for prolonged periods of time Must be able to lift and move patients and medical equipment as needed Requires ability to lift/carry up to 15 lbs Requires corrected vision and hearing to normal range Ability to sit for extended periods of time Ability to operate a motor vehicle and have own means of transportation Key Attributes/ Skills: Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments Is able to work within our Better Health environment by facing tasks and challenges with energy and passion Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals Demonstrated ability to handle data with confidentiality Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision Excellent organizational, time-management, and multi-tasking skills with strong attention to detail Excellent written and verbal communication skills; must be comfortable communicating with providers, vendors, staff members, and health plans Strong interpersonal and presentation skills Strong critical thinking and problem-solving skills Must be results-oriented with a focus on quality execution and delivery Appreciation of cultural diversity and sensitivity toward target patient populations Compensation & Benefits: We offer a HIGHLY competitive compensation and comprehensive benefits package: Competitive base salary Medical, dental, vision, disability and life 401k, with employer match Paid time off Paid holidays Pay Range USD $55,000.00 - USD $65,000.00 /Yr.
    $55k-65k yearly Auto-Apply 38d ago
  • Office Administrator / Office Manager

    Voda Cleaning & Restoration

    Team manager job in Jacksonville Beach, FL

    Benefits: Bonus based on performance Opportunity for advancement Profit sharing Office Administrator / Office Manager Job Description Location: In-Person (Hybrid Considered for the Right Candidate) Type: Full-Time Schedule: Monday-Friday, 8:30 AM - 5:30 PM Compensation: $18-$24 per hour, based on experience Growth Opportunity: Opportunity to advance into Head of Office Operations as the company grows About the RoleWe are a growing Cleaning & Restoration home services business seeking a highly organized, reliable, detail-oriented Office Administrator / Office Manager to oversee daily office operations. This role is critical to keeping the business organized, customers satisfied, and technicians operating efficiently. This is a new position within the company and will require an independent, go-getter attitude to develop the role, build systems, and achieve success. This position is primarily in-person, with the opportunity for a hybrid schedule for the right candidate after onboarding and demonstrated performance. Key Responsibilities· Answer incoming phone calls and respond to customer inquiries· Schedule jobs and coordinate technician calendars and daily routes· Follow up with incoming leads to book jobs · Follow up with existing customers to ensure satisfaction· Coordinate technician schedules and serve as the communication hub· Attend a weekly in-person business networking event· Create and manage email marketing campaigns· Maintain relationships with vendors (insurance, SEO, lead generation, etc.)· Generate weekly and monthly KPI and financial reports· Run weekly payroll accurately and on time· Develop and maintain SOPs and internal documentation· Manage general back-office administrative tasks Skillsets· Verbal Communication - speaks clearly and persuasively in positive or negative situations. Effective in one-on-one, small, and large group situations. Adaptable and able to think on his/her feet. · Written Communication - writes clear, precise, well organized letters, proposals, and emails. The individual edits work for spelling and grammar and is able to read and interpret written information. Uses appropriate vocabulary and grammar. · Team Building - achieves cohesion and effective team spirit with peers and subordinates. Able to build a cohesive office balancing short-term and long-term needs. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied. · Planning and Organizing - understands the strategic direction of the organization, understands the implications for the administrative functions, and fit with the other departments. Coordinates plans with other managers and executives. · Adaptability - the individual adapts to changes in the work environment, manages competing demands, and is able to deal with frequent changes, delays, or unexpected events. · Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance. · Technology - the individual regularly uses standard word processing, spreadsheet, and presentation software tools to enhance efficiency and accuracy of work performed and is capable of providing routine troubleshooting and user support for software and hardware used in the office environment. Qualifications· A minimum of high-school diploma, preferably an Associate's or Bachelor's degree· Experience in office administration or office management· Strong organizational and time-management skills· Excellent written and verbal communication skills· Comfortable managing multiple priorities· Experience with CRMs, scheduling software, and email marketing tools· Familiarity with payroll and reporting· Self-motivated, dependable, and detail-oriented Who This Role Is (and Isn't) ForThis role IS for someone who:· Is a self-starter and comfortable taking ownership of a brand-new role· Enjoys building systems, processes, and organization from the ground up· Thrives in a fast-paced environment where priorities can shift· Communicates clearly and professionally with customers, technicians, and vendors· Takes pride in follow-through, accuracy, and accountability· Is excited about long-term growth and leadership opportunities as the company expands This role IS NOT for someone who:· Needs constant direction or highly structured day-to-day oversight· Prefers doing the same repetitive tasks without process improvement· Is uncomfortable making decisions or solving problems independently· Avoids customer interaction or difficult conversations· Is not interested in growing beyond basic administrative tasks This role is best suited for someone who enjoys taking initiative and helping shape how an office operates, rather than stepping into a fully built system. Compensation: $18.00 - $24.00 per hour Welcome to Voda Cleaning and Restoration! Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives. At Voda, we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake. What sets Voda Cleaning and Restoration apart? Cutting-edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state-of-the-art tools and equipment, making seemingly impossible tasks achievable. Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game. Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head-on and celebrate triumphs as one united force. Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs. Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress. Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth. Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish. So, if you're ready to embark on a journey of impact and excellence, Voda Cleaning and Restoration welcomes you with open arms. Together, we will forge a brighter, cleaner future for our clients, our team, and the world around us. Join us and be a part of something extraordinary! Apply now and become part of a greater mission! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.
    $18-24 hourly Auto-Apply 24d ago

Learn more about team manager jobs

How much does a team manager earn in Jacksonville, FL?

The average team manager in Jacksonville, FL earns between $33,000 and $122,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Jacksonville, FL

$64,000

What are the biggest employers of Team Managers in Jacksonville, FL?

The biggest employers of Team Managers in Jacksonville, FL are:
  1. Paul Davis USA
  2. Bank of America
  3. ADT
  4. ADT Security Services
  5. VITAS Healthcare
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