Team manager jobs near me - 1,010 jobs

Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full - Time Salary: $53000 - $57000 /year + monthly and quarterly incentive earnings ** At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Hire, develop, manage and retain the office staff Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance Additional tasks as required Preferred Qualifications Minimum of one year of managing a team of direct reports High school diploma or equivalent; college degree is preferred A people centric leader who motivates and inspires others Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Additional Additional Job Description Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. **Limitations apply, please see recruiter for details ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Lynx EMS is recruiting an Operations Manager to direct operations at our Columbus, OH location. PURPOSE/BELIEF STATEMENT The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations. JOB RESPONSIBILITIES The Operations Manager will: Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift. Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement. Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form. Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them. Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations. Work and maintain a full-time regular work schedule. Verify staffing for all shifts is met. Participate in the full range of human resources responsibilities. Write, receive, review, and approve staff reports, records, and related paperwork. Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems. Submit reports on all incidents, accidents, and work-related injuries and exposures. Participate in interviewing and selection process as needed. Assure that all necessary payroll reports are properly completed and submitted in a timely manner. Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance. Attend external and internal meetings as may be necessary/required. Remain accessible by phone while off duty. Other tasks that may be assigned or required to ensure operational integrity. QUALIFICATIONS/EXPERIENCE REQUIREMENTS Minimum Requirements: Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification. Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols. Knowledge of inventory maintenance and control. Knowledge of the basic principles of management and supervision. Knowledge of basic record keeping, records and case management. Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response. Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public. Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations. Skill in operating a personal computer utilizing a variety of software applications. Skill effectively communicating in both oral and written form. Physical Requirements: Good physical fitness with the ability to function effectively in all different types of environments. Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments. NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member. Additional Duties: The Operation Manager will be responsible for the following within their assigned division: The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations. The operation is responding to calls and sites as outlined within dispatch protocol. Determining compliance with established policies and procedures. Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics. Overseeing and/or participating in the full range of human resources responsibilities. Reporting: Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip. Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item. Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations. BENEFITS Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.

CRSI is now hiring a Direct Support Manager in Clark County. $19.00 /hour $1000 SIGN ON BONUS! Paid Training Up to $1500 Referral Bonus Medical, Dental and Vision Insurance Retirement Plan Paid Time Off Life insurance Employee Assistance Program - including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more! This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends. Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today! Compensation details: 19-19 PIfc205aaf88a6-37***********9

What is Smash Park? Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity. Job description: At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together. We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience. What You'll Do Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun. Cultivate a culture of diversity, equity, and inclusion throughout the organization. Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service. Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance. Train and develop team members to deliver exceptional guest experiences. Ensure compliance with food safety, liquor regulations, and quality standards. Monitor operational costs, identify opportunities to reduce waste, and improve profitability. Implement policies and protocols to maintain and improve operational efficiency. Help plan and execute public and private events to promote the Smash Park brand. Continuously review and improve the overall guest experience-from product quality to service delivery. Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment. The Experience You'll Bring: 2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred. Strong organizational, leadership, and interpersonal skills. Excellent financial management and analytical abilities. Experience with restaurant management and accounting software. In-depth knowledge of food safety, liquor requirements, and quality standards. Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays. Salary is based on experience, skills, and qualifications. This role is bonus-eligible. Job Type: Full-time Compensation: Starting salary of $65,000 annually, with bonus-eligibility. Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Experience Required: Hospitality management: 2 years We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Lab Scheduling & Prioritization • Coordinate factory witness test schedules across three primary lab locations: o Dearborn, OH o Monterrey, MX o Tijuana, MX • Prioritize testing activities based on: o Manufacturing readiness and production schedules o Sales commitments and customer urgency o Product type and lab capabilities • Ensure optimal utilization of lab resources and avoid scheduling conflicts. Cross-Functional Coordination Act as the liaison between manufacturing, engineering, lab operations, and sales teams to align on test objectives and logistics. Facilitate communication and alignment across departments to ensure readiness and minimize delays. Ensure all required documentation, equipment, and personnel are prepared ahead of scheduled tests. Customer Engagement Serve as the primary point of contact for customers attending factory witness tests. Coordinate logistics for customer visits, including travel, accommodations, and site access. Ensure customers are informed of test schedules, protocols, and any changes or delays. Travel & On-Site Support Travel to lab locations as needed to support high-priority witness tests and ensure schedules are maintained. Provide on-site coordination and issue resolution during critical testing events. Process Oversight & Documentation Monitor the progress of scheduled tests and escalate issues that may impact timelines or customer satisfaction. Ensure that test documentation, certifications, and reports are delivered promptly and accurately. Track and report on test completion rates, customer feedback, and scheduling efficiency. Skills: Skills & Competencies Strong understanding of data center thermal management technologies, including chillers, fan walls, and liquid cooling systems. Excellent organizational and time management skills with the ability to manage multiple priorities. Effective communication and interpersonal skills, especially in customer-facing scenarios. Proficiency in project management tools (e.g., MS Project, Smartsheet) and ERP systems. Ability to travel up to 25% domestically and internationally, including to Dearborn, Monterrey, and Tijuana. Preferred Attributes: Familiarity with direct-to-chip liquid cooling architectures and CDU integration. Experience with fan wall deployments and airflow optimization in white space environments. Multilingual communication skills (English/Spanish) are a plus. Education: Bachelor's degree in Mechanical Engineering, Industrial Engineering, Business, or a related field. 5+ years of experience in project coordination or program management, preferably in HVAC, cooling systems, or data center infrastructure. Experience working with cross-functional teams and managing customer-facing technical projects.

To support our customers' success in the United States and Canada with Agilent hardware and software we are looking for an enthusiastic person to manage a team of our field application engineers. You will manage a technical team of high performing field application engineers who educate customers on Agilent hardware and software by developing solutions specific to their application and analytical needs. Your Role: Your role is to manage a team of field application engineers that deliver customized consulting and application support to our customers throughout the United States and Canada Manages a team of field application engineers responsible for delivering custom application consultations. Responsible for overseeing the field application engineer team's utilization and distribution of consulting orders ensuring their timely delivery by partnering closely with our scheduling project management team. Monitors key performance indicators (KPIs) to track operational effectiveness and identify opportunities for continuous improvement. Assists the team in maintaining quality application consulting deliveries and effectively addresses issues with customer satisfaction. Strongly partners with our greater sales and service teams to ensure business priorities properly align with intended customer outcomes and overall Agilent business Stays current on and anticipates trends and developments in the team's application space of LC, LC/MS, GC, GC/MS, and/or spectroscopy Ensures continued development and internal application training for the team to maintain adequate coverage in all application spaces. Geographic Location: This role is open to candidates anywhere in the US with potential for overnight travel approximately 25% of the time. Qualifications Bachelor's, Master's or PhD in Chemistry/Biochemistry or another life-science discipline. 2+ years of previous formal leadership experience with direct responsibility for managing a team of scientists In-depth knowledge and experience in application implementation, workflows and and solutions in chromatography, mass spectrometry and/or spectroscopy is highly desired Prior experience as an application scientist for LC / LCMS, GC/GCMS, or spectroscopy is highly desired. Must be able to commit to a flexible remote work schedule to provide timely backup coverage of consulting approvals especially at month end to accommodate sales cycles. This includes maintaining a less than 24-hour turnaround time on sales requests when providing backup coverage during non-peek sales times. Proficiency in the use of Microsoft Office Suite Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 26, 2025 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $133,120.00 - $208,000.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 25% of the TimeShift: DayDuration: No End DateJob Function: Services & Support

UWorld is seeking a Psychology and Sociology Team Manager to join our growing organization. In this position, the Curriculum Manager will lead a team of fellow behavioral sciences experts and contribute to our web-based MCAT Psychology/Sociology and AP Psychology Question Banks. This is a great opportunity to partner with some of the brightest minds in education. UWorld is a highly collaborative, creative, and employee-centric environment that provides long-term career opportunities to educators who are passionate about teaching the next generation of professionals from all disciplines. Call us geeks. Call us nerds. But make no mistake, UWorld's goal is to be the company people call on to help "make the really hard things easy to understand." Minimum education required: Master's Degree or higher in Neuroscience, General Psychology, Clinical Psychology, or other related Behavioral Science discipline Experience or background in a clinical setting is a plus PhD is a plus Minimum experience required: 5+ years of leadership experience in a related Behavioral Science discipline 5+ years of experience teaching at the undergraduate level 2+ years creating educational materials in a corporate or academic setting Required skills: Passion for education and learning Effective problem-solving skills and acute attention to detail Excellent verbal and written communication skills Ability to think strategically and analytically and execute conceptual ideas into a finished product while meeting deadlines Proven history of working independently while leading within a team environment Ability to communicate in a professional, constructive, and tactful manner with both leadership and fellow team members Proficiency in using data and technology to improve a team's operational efficiency Ability to present our product and champion UWorld at public events (eg, conferences, high schools/universities) and web-based meetings Job responsibilities: Reports to the Director of Pre-Health Education Creates a supportive and collaborative team environment Empowers team members from all backgrounds with the skills and mentorship they need to perform optimally Identifies, communicates, and quickly reports issues or events within the team Motivates employees to perform at their best and work towards goals as effectively as possible Engages in conflict resolution measures with employees Conducts regular and annual performance reviews with employees Assesses/reviews specific content created by the writing team, pinpoints content areas that need improvement, and ensures content adheres to UWorld standards of quality and style Works with illustration and Department Director to efficiently high-quality educational images that adhere to the UWorld standard Generates hiring samples, assesses new applicants, provides hiring recommendations, and carries out job interviews Trains new staff and creates and monitors individualized development/training plans Oversees the day-to-day operations of team members and of the team (maintaining and reviewing production calendars, assessing editing/illustration delivery timelines, delegating tasks to team members) Works with Department Director and support teams to troubleshoot and resolve any issues related to software and day to day processes Interfaces with sales and marketing to provide necessary expertise for key projects Benefits Compensation and Benefits Competitive compensation (contingent on experience) Paid time off (based on sliding scale according to hire date and work hours), parental leave, bereavement, and 8 hours of volunteer time A generous paid holiday schedule that includes the entire week of Christmas Comprehensive benefits package (medical, vision, dental, life, disability and pet insurance) 401(k) plan for retirement with 5% employer matching (eligibility after 90 days of employment) Annual professional and career development opportunities available Relaxed work environment that offers flexibility to work remotely 1 day per week Social Committee that offers an inclusive environment to get to know coworkers in a fun way Daily on-site group fitness classes At UWorld, we believe strength is derived from the talents, ideas, and experiences of a diverse workforce. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. UWorld is proud to be an equal opportunity employer providing a drug-free workplace. If you have a disability or special need that requires accommodation, please let us know.

Lead the way in mortgage underwriting excellence! We're looking for an Underwriting Manager who can ensure quality, integrity, and speed across complex loan scenarios. If you have deep expertise in agency, jumbo, and government guidelines, thrive in a fast-paced environment, and love solving challenges while supporting a high-performing team, this is your opportunity to make an impact. Bring your leadership, precision, and problem-solving skills to a role where every decision matters. Job Summary Responsible for ensuring the quality and integrity of underwriting decisions and processes as well as providing exceptional service to all stakeholders involved. This requires extensive knowledge of our underwriting guidelines including agency, jumbo, and government loans and the ability to address complex loan scenarios. The role requires the ability to manage a pipeline of loans assigned each day proactively and effectively while maintaining SLAs on all job tasks. In addition, the ability to communicate underwriting decisions and provide needed documentation to Sales and Broker Clients accurately and clearly. Duties/Responsibilities Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Provide exceptional service to internal and external clients Answer Underwriting scenarios submitted by Sales and be available to discuss items with Sales team Be a resource to Underwriting Team (2nd signs, Level 2 and Level 3 trainings, volume overflow) Supervise Underwriters (work with them on PFA's, answer their questions) Manage Pipeline Velocity and ensure assignment completion Diagnosing and resolving loans that have fallen off the tracks Resolving all escalations and enforcing the escalation policy Aggregating escalation data and including into report Review pipeline to identify loans that not moving forward and identify a solution Review and sign off on conditions if escalated Be on rotation and carry a pipeline due to volume overflow and backup a team member Maintain UW knowledge by attending all weekly calls, continuous training seminars, etc. Required Skills/Abilities Proficiency with automated underwriting systems such as DU and LPA Entrepreneurial spirit: You are passionate about the ever-changing industry and thinking outside the box in an ambiguous start-up environment where everything does not always happen in 8 hours Self-starter with strong work ethics and professionalism Team-player and able to work autonomously to meet critical deadlines Flexible with the ability to roll-up your sleeves to get things done Strong written/verbal communication skills. Unwavering attention to detail. Provide exemplary service in all client interactions and communications; always uphold the ResiCentral service standards and exercise good judgment. Supervisory Responsibilities Interviews prospective employees and chooses the best applicant based on skills, knowledge, and abilities required for the job. Trains and oversees employees involved in department functions. Directs assigned tasks and aids as needed. Provides ongoing feedback and support to department employees and provide a formalized annual review. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Education and Experience High school diploma or GED required. BA or BS highly desired 7+ years of mortgage UW experience required, prefer 2 years of underwriting FHA/VA loans FHA Direct Endorsement, VA- SAR and LAPP desired Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At SFMC Home Lending, our unique values serve as a compass for our actions and are the foundation of our culture. We promote innovation and are purposefully dynamic in our growth processes. We change, not just for the good of ourselves, but for the good of everyone involved. We hire people with the ability to think creatively, who use inspiration and imagination to solve problems by looking at them from unexpected perspectives. We hire people with the ability to question assumptions and offer solutions that seem impossible; take calculated risks; take what might be seen as a problem and turn it into an opportunity; are able to bring paradigm shifts in product, processes or systems because of their thoughts and new ways of thinking; give feasible ideas and not just tangent thoughts. SFMC Home Lending is currently hiring for a Branch Support Manager . The Branch Support Manager is responsible for ensuring that the branch/team processes and role functions are executed optimally in those branches without in-branch processing. They will have direct management of assigned direct reports in regard to staffing, training, performance appraisal, corrective action, policies and procedures, company products, and compliance with state and federal regulations and company policies. Duties include: Managing the Contact to Contract to Closing systems. Serving as a liaison between Referral Partners, Loan Officers, LOA's, Corporate Processing, Underwriting, Operations, Sales, and Post-Closing as part of monitoring the branch pipeline. Directing and overseeing the daily operations and workflows of direct reports, including individual pipeline management, overall production, quality, resolving daily file issues and providing detailed instructions. Assist with the training and development of LOA's within the branch. Working on long-range projects, process improvement and communicating updates as appropriate. Other duties as assigned by leadership. Requirements 3+ years of mortgage experience, including all areas of the loan process and process improvement, as well as a thorough knowledge of FHA, Conventional, VA and USDA product financing. 3+ years of previous management experience is strongly preferred. Bachelor's Degree is preferred Skills: Strong written and verbal communication skills with the ability to communicate effectively with a diversity of audiences. Big picture vision with the ability to simultaneously see the incremental steps necessary to achieve goals. Proven ability to influence and manage strong personalities to achieve results without hierarchal authority. Demonstrated problem-solving ability. Strong planning and organization skills, to include identifying strategies, setting priorities, goals and work schedules, creating and implementing action plans, monitoring/tracking progress, and evaluating progress and results. Must have attention to detail and customer service focus. Ability to manage multiple priorities in a fast-paced, dynamic environment with strict time requirements. Proficient with MS Office, with a knowledge of industry automation and software. High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Work From Home Wellness Resources

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Responsibilities The Customer Service Operations Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other patient services. Collaboratively oversees daily operations for an inbound and outbound patient access support team of 70+ team members Ability to maintain development/training goals for team members in a 100% remote setting Responsible for creating and maintaining Standard Operating Procedures and work instructions specific to the program. Responsible for conducting weekly, monthly, and quarterly reviews of program metrics and reporting out results to senior leadership Responsible for testing/solutioning/approving program changes including those related to Information Technology, platform upgrades and modifications to program business rules Handles creation, editing, and approval of employee timecards in accordance with time-keeper manager responsibilities in addition to other standard HR responsibilities as a people leader Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching and feedback on both performance improvement and goal setting Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues Effectively manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills Qualifications Bachelor's degree or equivalent work experience preferred 3-5 years of experience in related field preferred Previous management experience preferred Strong communication and presentation skills Commitment to the continued development of oneself and team members What is expected of you and others at this level Coordinates and supervises the daily activities of operations Administers and executes policies and procedures Ensures employees operate within guidelines Decisions have a direct impact on work unit operations and customers Frequently interacts with subordinates, customers, and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution Consistently demonstrate the Cardinal Health values (What we value): Integrity - We hold ourselves to the highest ethical standard Accountable - We bring passion, determination, and grit to deliver on our commitments Inclusive - We embrace differences to drive the best outcomes Mission Driven - We serve the greater goal of healthcare Innovative - We develop new ways of thinking, operating, and serving customers Regularly practice the Cardinal Heath behaviors (The way we act): Invites curiosity Builds partnerships Inspires commitment Develops self and others TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated salary range: $66,500 - $94,900 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 02/09/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. We're launching a client-facing analytics service that gives studios a free diagnostic and action plan. Typical outputs include 1-2 revenue-tied A/B tests, Live ops, UA recommendations, and useful benchmarks from similar titles. We will run funnel audits, help with product adoption, and tell a clear story for execs so teams can confidently ship changes. We also connect specialists on both sides to remove bottlenecks. Responsibilities Lead discovery and scope diagnostics that translate business goals into testable hypotheses Craft simple, exec-ready narratives non-analysts can rally behind Recommend and help launch high-leverage A/B tests and UA optimizations Partner with Game Data Analysts and Data/ETL engineers to keep data clean, secure, and well-defined Use genre benchmarks to contextualize results and capture repeatable wins Share market insights that inform future Xsolla products Qualifications 3-8+ years in game analytics with a track record of presenting to non-analysts Comfortable across UA, creatives, MMPs, monetization/live-ops, and payments conversion Solid SQL and BI literacy; you can validate metrics and sanity-check pipelines Experience designing and interpreting A/B tests Client-facing or consulting experience is a plus Deep understanding of SQL, Python, or R Nice to have Language coverage for key markets (Russian, Chinese, Korean; others welcome) Experience building benchmarks or productized analytics playbooks Data and tools We plug into the customer's stack (Snowflake, S3, Redshift, Azure; JSON/SQL) rather than replacing their BI We may use third-party sources like AppsFlyer, Adjust, GA/GA4, Unity Analytics, and Firebase Don't meet every requirement listed? Studies show that women and people of color are less likely to apply for jobs when they don't meet every requirement. At Xsolla, we are committed to building a diverse and inclusive community, so if you think you could be amazing in this role, even without all the listed qualifications, please apply! You may be exactly who we didn't even know we need. Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration:For the Operations Director - China position, we will conduct a background check that may include the following:Criminal history check Employment verification Education verification Credit history check Professional license verification Relevance to Job Responsibilities:The background check is relevant to this position because the following role responsibilities include creating assets for branding, and accessing confidential company data. Rights Under the Fair Chance Act:Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact ******************. Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to ******************.

Application Deadline December 29, 2025 Department Customer Employment Type Full Time Location USA, Remote Workplace type Fully remote This role's hiring manager: Patrick Dougherty View Patrick's Profile What you'll be doing What you'll bring to the role Living our Values About Digital Science Digital Science is a technology company working to make research more efficient. We invest in, nurture and support innovative businesses and technologies that make all parts of the research process more open and effective. Our portfolio includes admired brands including Altmetric, Dimensions, Figshare, ReadCube, Symplectic, IFI Claims, Writefull, and Overleaf. We believe that together, we can help researchers make a difference.

Project Manager - Delivery TeamLocation: Remote - LATAMType: Full-time About UbimindsUbiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their development footprint. Ubi custom-curates Brazilian top 5% talent for their LATAM strategy. Info on the Project Manager RoleWe are looking for a proactive, empathetic, and business-driven Project Manager to join our Project Managers Team. In this role, you'll be a strategic partner to our clients while making sure our Ubiminders have a best-in-class experience. You'll help grow client accounts, support high-quality hiring, and boost retention through leadership and career development. You'll also proactively manage both outsourcing projects and our staff augmentation teams, ensuring everything runs smoothly, delivers real value, and keeps clients happy. What You'll Do as a Project Manager at Ubiminds Project Performance & Delivery Assurance Supervise the performance of Ubiminders, ensuring their contributions generate value and meet client expectations. Maintain visibility over outsourcing projects, monitoring timelines, deliverables, scope, and budgets to ensure alignment with contractual commitments. Manage stakeholder expectations, proactively addressing risks, renegotiating scope or deadlines when necessary, and ensuring delivery excellence. Account Expansion & Business Development Act as a strategic partner to clients, identifying new hiring needs and business opportunities. Drive growth within existing accounts by positioning Ubiminds solutions (staff augmentation and outsourcing projects). Collaborate closely with the Sales team to align proposals with client needs. Talent Recruitment Participate actively in the hiring process by preparing candidates for interviews and ensuring alignment with client expectations. Act as a key negotiator between candidates and clients, driving faster, higher-quality hiring outcomes. Guarantee a seamless transition from talent acquisition to client onboarding. People Leadership & Retention Build strong relationships with Ubiminders, providing leadership, career guidance, and professional development support. Conduct regular check-ins to assess satisfaction, performance, and engagement. Proactively manage performance issues, providing coaching or interventions as needed. Conflict Resolution & Mediation Serve as a trusted mediator in resolving conflicts between Ubiminders and client teams. Navigate cultural and operational challenges to maintain a healthy, productive relationship. Cross-Functional Collaboration Work closely with Talent Acquisition, Sales, and People teams to ensure operational excellence and process improvements. Provide feedback to internal teams to refine recruiting strategies, onboarding, and employee experience. In Order to Successfully Fill This Position, You Will Need: Mandatory Skills: Native or bilingual proficiency in English and Portuguese Proven experience in project management, account management, or client success (preferably in tech, outsourcing, or staffing). Strong interpersonal and negotiation skills. Excellent problem-solving and conflict-resolution abilities. Ability to juggle multiple priorities in a fast-paced environment. Familiarity with software development environments is a plus but not mandatory. About Ubiminds - Our CulturePeople First: We are all about people! Challenge Yourself: There's always room for improvement, and continuous improvement is in our essence. Make It Happen: Be ready to take challenges as they come. It's all about attitude and commitment. We're In This Together: We work as a team, we thrive as a team, and we evolve as a team. Averaging On Awesome: We work hard to deliver high-quality services and look forward to exceeding expectations. Keep It Real: We promise you honesty, transparency, and openness, regardless of the situation. Perks and BenefitsAs a Project Manager @ Ubiminds, you will:Work in a fast-paced and innovative environment, interacting with leaders of industry-leading companies. Rely on a network of partners and allies that will help you convert grit into revenue. Choose to work remotely or at our office - we are a distributed team, after all. Get your own MacBook (none of that BYOD stuff here). Enjoy tasty snacks, soft drinks, and booze at our HQ. Get financial support to take part in conferences, meetups, and relevant events. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Responsibilities & Qualifications RESPONSIBILITIES Platform Strategy & Architecture Define and maintain the overall ServiceNow platform roadmap in alignment with agency strategic objectives. Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Establish and enforce technical standards, patterns, and best practices for ServiceNow configuration and customization. Ensure platform designs meet federal security, compliance, and performance requirements. Team Leadership - Development & Administration Lead, mentor, and manage a cross-functional ServiceNow development and administration team (developers, admins, O&M staff). Assign and prioritize work across platform administration, configuration, custom application development, and sustainment. Conduct regular backlog reviews, performance check-ins, and skills development planning for team members. Foster a culture of quality, accountability, and continuous improvement within the ServiceNow team. Platform Administration & Operations Oversee day-to-day administration of the ServiceNow platform, including user and role management, configuration, and instance health. Ensure adherence to change management, configuration management, and release management processes. Coordinate and approve platform upgrades, patches, and hotfixes, including regression testing and communication. Monitor platform performance, availability, and capacity; drive remediation and optimization activities. Custom Application Development & O&M Lead the full application lifecycle for custom ServiceNow applications, from concept and design through development, testing, deployment, and O&M. Ensure custom applications follow coding standards, security guidelines, and platform best practices. Oversee defect management, enhancements, and technical debt remediation for custom apps. Coordinate with business owners to prioritize enhancements, manage releases, and ensure ongoing application support and maintainability. Project & Program Management Lead ServiceNow implementation and enhancement projects from initiation through close-out. Develop and manage project plans, schedules, scope, budget, risks, and dependencies. Coordinate cross-functional teams (developers, administrators, security, network, data, business owners). Prepare and deliver status reports, briefings, and dashboards for leadership and stakeholders. Manage vendors and integrators; oversee contract deliverables, milestones, and SLAs. Requirements & Stakeholder Management Engage with business and technical stakeholders to gather, analyze, and prioritize requirements. Translate business needs into clear user stories, acceptance criteria, and technical designs for both platform capabilities and custom applications. Facilitate workshops, design sessions, and backlog grooming with agency stakeholders. Serve as the primary point of contact for ServiceNow-related inquiries and decision-making. Governance, Compliance & Security Ensure ServiceNow solutions adhere to federal security and privacy controls (e.g., FISMA, FedRAMP, NIST 800-53). Support ATO-related documentation, assessments, and continuous monitoring activities. Implement and enforce data governance, role-based access control (RBAC), and segregation of duties. Support policy, process, and SOP development for platform usage and change management. Delivery & Quality Assurance Oversee solution design reviews, code reviews, and configuration reviews for both out-of-the-box and custom solutions. Ensure adherence to ITIL/ITSM processes and agency-specific governance frameworks. Establish and monitor KPIs, SLAs, and OLAs for platform performance, support, and application health. Drive continuous improvement, backlog prioritization, and release planning. Operations & Platform Management Coordinate upgrade planning, regression testing, and release management for the ServiceNow platform. Work closely with operations teams to ensure platform stability, availability, and scalability. Troubleshoot complex platform issues, facilitating root cause analysis and long-term fixes. Maintain documentation including architecture diagrams, data flows, and configuration standards. REQUIRED QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in IT project management and/or solution delivery. 6+ years of hands-on experience working with ServiceNow in an enterprise environment. 4+ years in a technical architecture or lead role on the ServiceNow platform. 4+ years of experience leading development and/or administration teams supporting ServiceNow or similar platforms. Technical Skills Strong understanding of ServiceNow architecture, data model, and core platform capabilities. Experience with major ServiceNow modules (e.g., ITSM plus at least one of ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Proficiency in ServiceNow configuration, workflows, business rules, catalog items, and integrations (REST/SOAP, MID Server). Experience managing custom ServiceNow application development and O&M, including scripting (e.g., JavaScript, Glide). Experience with CI/CD pipelines, update sets, and ServiceNow release management. Familiarity with modern integration patterns (APIs, web services, message queues) and common federal infrastructure environments. Project Management & Methodologies Demonstrated experience leading medium-to-large IT projects or programs in a structured PM environment. Working knowledge of Agile (Scrum/Kanban) and hybrid delivery models. Experience defining scope, managing risks/issues, and delivering within schedule and budget constraints. Federal & Compliance Experience working in a U.S. federal government or public sector environment. Familiarity with federal security frameworks and controls (e.g., FISMA, FedRAMP, NIST 800-53). Ability to work within change control, configuration management, and governance board PREFERRED QUALIFICATIONS Certifications - ServiceNow & Technical ServiceNow Certified System Administrator (CSA). One or more advanced ServiceNow certifications, such as: Certified Implementation Specialist (CIS) in ITSM, ITOM, HRSD, CSM, SecOps, or IRM. Certified Technical Architect or equivalent advanced certifications. ITIL Foundation or higher (ITIL 4 preferred). PMP, PRINCE2, or Agile certifications (e.g., Scrum Master, SAFe). Deeper Federal & Security Experience Experience supporting systems through the federal ATO process. Familiarity with CMMC, TIC, Zero Trust architectures, and other federal cybersecurity initiatives. Experience in multi-tenant or shared services environments serving multiple bureaus/offices. Advanced Platform & Integration Skills Experience with ServiceNow CMDB strategy and discovery in complex, distributed environments. Background in implementing Event Management, Service Mapping, and/or Automation (Orchestration/Flow Designer). Experience with reporting/dashboards, performance analytics, and data visualization for leadership. Exposure to related technologies (e.g., Splunk, AWS/Azure, identity and access management tools). Leadership & Business Experience leading cross-functional teams including federal staff, contractors, and vendor resources. Background in business case development, ROI analysis, and roadmap prioritization. Prior experience standing up or maturing a ServiceNow Center of Excellence (CoE) or platform governance body. Overview We are seeking a highly motivated and experienced ServiceNow Team Project Manager/Architect to join our team supporting the NOAA SBITS Contract in Silver Spring, MD. Through the SBITS contract, TekSynap provides a Service Desk, Infrastructure Management, Security Support Services, IT Inventory Services, SharePoint Support, Service Now Development and United Messaging Services. The ServiceNow Platform Project Manager / Architect is responsible for leading the planning, design, delivery, and governance of the ServiceNow platform in a federal environment. This role combines hands-on technical architecture with end-to-end project/program management and team leadership. The manager will lead a blended development and administration team, responsible for administering the platform and delivering full lifecycle development, operations, and maintenance (O&M) for custom ServiceNow applications. The position ensures that ServiceNow solutions are secure, compliant, scalable, and aligned with federal agency mission and IT strategy. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Remote Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. Candidate must work EST hours. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship NOAA Public Trust Eligible WAGE INFORMATION Target salary range: $103,000-$135,000 yearly . The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)

Responsibilities and Qualifications RESPONSIBILITIES Platform Strategy & Architecture Define and maintain the overall ServiceNow platform roadmap in alignment with agency strategic objectives. Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Establish and enforce technical standards, patterns, and best practices for ServiceNow configuration and customization. Ensure platform designs meet federal security, compliance, and performance requirements. Team Leadership - Development & Administration Lead, mentor, and manage a cross-functional ServiceNow development and administration team (developers, admins, O&M staff). Assign and prioritize work across platform administration, configuration, custom application development, and sustainment. Conduct regular backlog reviews, performance check-ins, and skills development planning for team members. Foster a culture of quality, accountability, and continuous improvement within the ServiceNow team. Platform Administration & Operations Oversee day-to-day administration of the ServiceNow platform, including user and role management, configuration, and instance health. Ensure adherence to change management, configuration management, and release management processes. Coordinate and approve platform upgrades, patches, and hotfixes, including regression testing and communication. Monitor platform performance, availability, and capacity; drive remediation and optimization activities. Custom Application Development & O&M Lead the full application lifecycle for custom ServiceNow applications, from concept and design through development, testing, deployment, and O&M. Ensure custom applications follow coding standards, security guidelines, and platform best practices. Oversee defect management, enhancements, and technical debt remediation for custom apps. Coordinate with business owners to prioritize enhancements, manage releases, and ensure ongoing application support and maintainability. Project & Program Management Lead ServiceNow implementation and enhancement projects from initiation through close-out. Develop and manage project plans, schedules, scope, budget, risks, and dependencies. Coordinate cross-functional teams (developers, administrators, security, network, data, business owners). Prepare and deliver status reports, briefings, and dashboards for leadership and stakeholders. Manage vendors and integrators; oversee contract deliverables, milestones, and SLAs. Requirements & Stakeholder Management Engage with business and technical stakeholders to gather, analyze, and prioritize requirements. Translate business needs into clear user stories, acceptance criteria, and technical designs for both platform capabilities and custom applications. Facilitate workshops, design sessions, and backlog grooming with agency stakeholders. Serve as the primary point of contact for ServiceNow-related inquiries and decision-making. Governance, Compliance & Security Ensure ServiceNow solutions adhere to federal security and privacy controls (e.g., FISMA, FedRAMP, NIST 800-53). Support ATO-related documentation, assessments, and continuous monitoring activities. Implement and enforce data governance, role-based access control (RBAC), and segregation of duties. Support policy, process, and SOP development for platform usage and change management. Delivery & Quality Assurance Oversee solution design reviews, code reviews, and configuration reviews for both out-of-the-box and custom solutions. Ensure adherence to ITIL/ITSM processes and agency-specific governance frameworks. Establish and monitor KPIs, SLAs, and OLAs for platform performance, support, and application health. Drive continuous improvement, backlog prioritization, and release planning. Operations & Platform Management Coordinate upgrade planning, regression testing, and release management for the ServiceNow platform. Work closely with operations teams to ensure platform stability, availability, and scalability. Troubleshoot complex platform issues, facilitating root cause analysis and long-term fixes. Maintain documentation including architecture diagrams, data flows, and configuration standards. REQUIRED QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in IT project management and/or solution delivery. 6+ years of hands-on experience working with ServiceNow in an enterprise environment. 4+ years in a technical architecture or lead role on the ServiceNow platform. 4+ years of experience leading development and/or administration teams supporting ServiceNow or similar platforms. Technical Skills Strong understanding of ServiceNow architecture, data model, and core platform capabilities. Experience with major ServiceNow modules (e.g., ITSM plus at least one of ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Proficiency in ServiceNow configuration, workflows, business rules, catalog items, and integrations (REST/SOAP, MID Server). Experience managing custom ServiceNow application development and O&M, including scripting (e.g., JavaScript, Glide). Experience with CI/CD pipelines, update sets, and ServiceNow release management. Familiarity with modern integration patterns (APIs, web services, message queues) and common federal infrastructure environments. Project Management & Methodologies Demonstrated experience leading medium-to-large IT projects or programs in a structured PM environment. Working knowledge of Agile (Scrum/Kanban) and hybrid delivery models. Experience defining scope, managing risks/issues, and delivering within schedule and budget constraints. Federal & Compliance Experience working in a U.S. federal government or public sector environment. Familiarity with federal security frameworks and controls (e.g., FISMA, FedRAMP, NIST 800-53). Ability to work within change control, configuration management, and governance board PREFERRED QUALIFICATIONS Certifications - ServiceNow & Technical ServiceNow Certified System Administrator (CSA). One or more advanced ServiceNow certifications, such as: Certified Implementation Specialist (CIS) in ITSM, ITOM, HRSD, CSM, SecOps, or IRM. Certified Technical Architect or equivalent advanced certifications. ITIL Foundation or higher (ITIL 4 preferred). PMP, PRINCE2, or Agile certifications (e.g., Scrum Master, SAFe). Deeper Federal & Security Experience Experience supporting systems through the federal ATO process. Familiarity with CMMC, TIC, Zero Trust architectures, and other federal cybersecurity initiatives. Experience in multi-tenant or shared services environments serving multiple bureaus/offices. Advanced Platform & Integration Skills Experience with ServiceNow CMDB strategy and discovery in complex, distributed environments. Background in implementing Event Management, Service Mapping, and/or Automation (Orchestration/Flow Designer). Experience with reporting/dashboards, performance analytics, and data visualization for leadership. Exposure to related technologies (e.g., Splunk, AWS/Azure, identity and access management tools). Leadership & Business Experience leading cross-functional teams including federal staff, contractors, and vendor resources. Background in business case development, ROI analysis, and roadmap prioritization. Prior experience standing up or maturing a ServiceNow Center of Excellence (CoE) or platform governance body. Overview We are seeking a highly motivated and experienced ServiceNow Team Project Manager/Architect to join our team supporting the NOAA SBITS Contract in Silver Spring, MD. Through the SBITS contract, TekSynap provides a Service Desk, Infrastructure Management, Security Support Services, IT Inventory Services, SharePoint Support, Service Now Development and United Messaging Services. The ServiceNow Platform Project Manager / Architect is responsible for leading the planning, design, delivery, and governance of the ServiceNow platform in a federal environment. This role combines hands-on technical architecture with end-to-end project/program management and team leadership. The manager will lead a blended development and administration team, responsible for administering the platform and delivering full lifecycle development, operations, and maintenance (O&M) for custom ServiceNow applications. The position ensures that ServiceNow solutions are secure, compliant, scalable, and aligned with federal agency mission and IT strategy. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Remote Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. Candidate must work EST hours. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship NOAA Public Trust Eligible WAGE INFORMATION Target salary range: $103,000-$135,000 yearly . The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)

We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience. Responsibilities Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly Lead strategic local marketing initiatives that help drive brand awareness and new patient growth Ensure compliance with health and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Minimum of high school diploma or equivalent required; bachelor's degree preferred 2+ years of leadership/management experience, dental experience preferred Strong communication and customer service skills to deliver an exceptional experience Proven leadership abilities, relationship building skills and team motivation Excellent multi-tasking and organizational skills Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience. Responsibilities * Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment * Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance * Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly * Lead strategic local marketing initiatives that help drive brand awareness and new patient growth * Ensure compliance with health and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications * Minimum of high school diploma or equivalent required; bachelor's degree preferred * 2+ years of leadership/management experience, dental experience preferred * Strong communication and customer service skills to deliver an exceptional experience * Proven leadership abilities, relationship building skills and team motivation * Excellent multi-tasking and organizational skills Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

The Franchise Construction & Field Support Manager serves as the construction subject matter expert, coach, and mentor for Archadeck franchise owners. In this highly influential role, you'll work directly with franchisees - many from non-construction backgrounds - to train, guide, and support them through every aspect of building a successful outdoor living business. Approximately 70% of your time will focus on launching and ramping up new franchisees, helping them master the Archadeck construction process, hire and manage crews, and deliver projects that exceed homeowner expectations. 20% will focus on supporting established offices to improve production efficiency, profitability, and customer satisfaction. The remaining 10% of time will be spent training new franchisees, prior to launch of their business, in Archadeck construction standards and methods in a classroom environment. Your mission: ensure every Archadeck location builds beautifully, safely, and profitably - while maintaining the quality and professionalism that define our brand. Who We're Looking For: You're a builder and a teacher. You have deep experience in carpentry, residential construction, and project management, but you also love to coach, simplify, and empower others. You're confident leading both classroom and on-site training. You understand how to hire, manage, and motivate subcontractor crews. And above all, you're passionate about helping small business owners grow and succeed. Qualifications: 5+ years of experience in residential construction, framing, carpentry, hardscapes (pavers or concrete), masonry, roofing or general residential remodeling Skilled and experienced in managing multiple crews and subcontractors Experienced in job costing, scheduling, and quality assurance Strong communicator and coach - able to train new business owners in both group and field settings Comfortable balancing construction, operations, and relationship management Familiar with permitting, inspections, and residential building codes Travel-ready (up to 30%) Key Area of Responsibilities: Construction & Production Management Expert - Ensure franchise partners follow Archadeck's construction standards, processes, and best practices from project planning through completion. Support Franchise Business Consultants (FBCs) in guiding franchisees through design consultations and proprietary pricing software. Coach franchisees on planning, estimating, and executing outdoor living projects -including how to find, hire, train, and manage subcontractor carpenter crews. Training & Development Deliver engaging training to franchise owners on construction standards, production management systems, estimating tools, and product knowledge. Continually refine training content and methodologies to improve operational efficiency and construction quality. Serve as an ongoing resource for franchisees needing project support, troubleshooting, or guidance. Production Program Development Act as the internal owner for Archadeck's production management tools, software, and workflows. Partner with IT, Operations, and Design teams to ensure software and systems work seamlessly for franchisees. Coaching for Growth Conduct one-on-one coaching sessions with franchise owners. Analyze business and production metrics to identify opportunities for improvement. Provide actionable strategies for achieving KPIs in marketing, sales, scheduling, customer satisfaction, and project margin. Facilitate ongoing communication and accountability through coaching calls and periodic field visits Performance Monitoring & Reporting: Track and analyze franchise performance metrics, reporting trends and results to brand leadership. Communicate progress, risks, and opportunities to the Franchise Operations leadership team. Key Competencies: Construction Mastery: Skilled in outdoor living construction, building codes, and job-site operations. Mentorship Mindset: Patient, encouraging, and skilled at transferring knowledge to non-technical learners. Operational Discipline: Strong understanding of estimating, scheduling, and process optimization and skilled at bringing clarity and order to complex, fast-moving construction environments." Communication Excellence: Comfortable presenting in classroom, virtual, and field environments. Collaborative Leadership: Works seamlessly with internal teams and franchise owners to achieve shared goals. Why Join Archadeck Be part of America's premier outdoor living brand with decades of industry leadership. Help shape the success of entrepreneurs launching their own construction businesses. Make a real impact - every day you'll see the results of your coaching in the form of beautiful backyards and thriving local businesses. Competitive compensation, benefits, and opportunities for growth within Empower Brands. About Archadeck Outdoor Living: Archadeck Outdoor Living, part of Empower Brands, is the nation's leading designer and builder of custom outdoor living spaces - including decks, porches, patios, fire features and shade structures. With over 70 independently owned locations across North America, we bring design, craftsmanship, and professionalism to every backyard project. We're growing fast - and we're looking for a Construction Field Support Manager who is passionate about residential construction and about helping others succeed. This is a unique opportunity to blend your field expertise with mentoring and operational coaching to help new and existing franchise owners thrive. WHO WE ARE: Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-remote