Team manager work from home jobs

Company: Spectrum Transformation Group Are you a Board Certified Behavior Analyst (BCBA/BCaBA) ready to take your career to the next level? Do you thrive in a collaborative, innovative environment where your leadership and clinical expertise make a real difference? Spectrum Transformation Group is seeking a passionate BCBA/BCaBA to join us as a Behavior Analyst Team Lead-an opportunity to empower both clients and fellow clinicians in a supportive, client-centered setting. Why Spectrum Transformation Group? Accredited Excellence: We're proud to be accredited by the Autism Commission on Quality, a member of the Council of Autism Service Providers, and a BACB Authorized Continuing Education Provider. Competitive Compensation & Benefits: We offer a robust salary, health/vision/dental insurance, paid time off, holidays, professional development funds, and more. Hybrid Flexibility: Enjoy the best of both worlds with our hybrid work model-work from home on designated days and connect in person with your team and clients when needed. Holistic, Personalized Care: Join an interdisciplinary team that delivers tailored, evidence-based services for individuals with autism and developmental needs. Collaborative Culture: Work alongside dedicated professionals in ABA, therapy, medication management, and more. Your ideas and expertise are valued here! Professional Growth: Enjoy ongoing training, mentorship, and defined advancement pathways. We invest in your development as a leader. About the Role: As our Behavior Analyst Team Lead, you'll guide a small team of Behavior Technicians and oversee the delivery of high-quality ABA therapy in the community. You'll develop treatment plans, coordinate care across disciplines, and mentor staff-ensuring every client receives the personalized support they deserve. This is a leadership role where your clinical skills, creativity, and compassion will help shape brighter futures for children and families. What You'll Do: Lead and mentor a team of 4-5 Behavior Technicians, fostering growth and excellence. Oversee the coordination and delivery of ABA therapy, family training, and care across multiple modalities. Develop individualized treatment plans and measurable goals using evidence-based assessments. Collaborate with families, clinicians, and service providers to ensure cohesive, impactful care. Provide regular supervision, training, and support to your team. Maintain high standards for documentation, compliance, and clinical quality. What We're Looking For: Board Certified Behavior Analyst (BCBA) or Board Certified Assistant Behavior Analyst (BCaBA) and Licensed Behavior Analyst (LBA/LABA) in good standing with BACB and the Commonwealth of Virginia Board of Medicine. At least 6 months' experience as an analyst (1+ year supervising staff preferred). Proven leadership, analytical, and communication skills. Experience with autism spectrum and developmental disorders. Valid driver's license, vehicle insurance, and required certifications (CPR, First Aid, CPI). Ready to Lead with Heart and Expertise? At Spectrum Transformation Group, your work directly shapes success stories. If you're seeking a rewarding leadership role where you'll be supported, challenged, and inspired, we want to hear from you! How to Apply: Submit your resume and cover letter via our website at *********************************** or email ************************. Join us and make a measurable difference-one client, one team, one transformation at a time.

Mural Group is a startup focused recruiting firm partnering directly with one of the top VC backed startups in Austin. This client is a Series A marketplace company founded by former startup operators with ground level experience at one of the fastest growing startups of all time. About the Role: As an Operations Manager, you'll own and scale multiple territories across the United States, modeled after Uber's early Operations Manager and General Manager roles. Working in-person from our Austin office, you'll have complete P&L responsibility for your territories and serve as the driving force behind our expansion. You'll collaborate face-to-face with leadership and cross-functional teams as the CEO of your territories, responsible for everything from growth to profitability. This is an opportunity to get in on the ground floor with with one of the fastest growing startups in the world. We are looking for high potential, low ego, problems solvers with an analytical toolkit and relentless determination. Who you are: 5-7 years of experience with a track record of excellence in any of these backgrounds: Former consultants or bankers who want to build Early-stage startup operators who've worn multiple hats Former entrepreneurs with a versatile problem solving toolbox Problem-solver who can handle immediate issues while building scalable solutions Comfortable startup pace and workload Highly competitive with a burning desire to be great What You'll Do: Full ownership of 5-15 territories (depending on size) Drive growth and profitability metrics Make strategic investment decisions and execute on them Launch and scale new markets Build and maintain relationships with customers and users of the marketplace platform Provide high-touch support while developing scalable solutions Prioritize effectively across multiple stakeholders Create processes that allow us to grow faster than our headcount Partner with our tech team to identify and solve scaling challenges Transform front-line insights into product requirements Identify the next burning problems beyond staffing that we can solve for dental practices Qualifications Proven track record of excellence in a high-intensity role Outstanding problem-solving abilities Strong analytical skills for P&L management Exceptional communication and relationship-building capabilities Self-motivated with ability to thrive in ambiguous environments Demonstrated ability to build and optimize scalable processes High standards in everything you do - never satisfied with "good enough" This role is not a fit for you if: You prefer receiving a set of tasks to complete vs. seeking out the most import problems to prioritize and solve. You're uncomfortable with ambiguity and rapid change You don't enjoy being on the phone You only want to work from home; this role is in-person in Austin, TX What's in it for you: Mentorship in a "no ego" startup - Direct line to the CEO and Co-founder Competitive salary + equity Unlimited growth potential - expand your ownership and role through success Frequent trips to Amsterdam to collaborate with tech team and founders

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. Arlington positions open to candidates located in the Washington DC area. The SDR Team Manager is responsible for managing a team of 6+ Sales Development Reps and ensuring that their team meets and/or exceeds their monthly pass goals on a consistent basis. In addition, this position will be charged with creating new content for email. Prospecting and developing a schedule for when emails and calls should be made to prospective customers. Responsibilities: Conduct a team meeting daily to outline expectations and to establish production goals based on quarterly, monthly and weekly production goals, and discuss any product changes related to prospecting Draft new material for emails to be sent to prospective customers used to garner interest in our products Monitor and respond accordingly to the What's Working emails Maintain reporting with teams passes and other relevant details Maintain and analyze sub-statistics in order to obtain pass goals for SDRs Identify areas of improvement for the SDR team, and coach those employees in need when appropriate. Be an expert on prospecting and other key elements that are necessary to be a top performer Meet and/or exceed individual goals to contribute to the team's success Exemplify the values and mission of the Company Handle day to day needs and requests for their SDR team Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight Requirements: Experience with Gmail and Google Docs Experience with MS Office (Word and Excel) Experience with sales prospecting tools Experience with web browsers (Chrome, Internet Explorer, etc.) Leadership skills required Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle Strong verbal and written communications Excellent time management and organization skills Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

UWorld is seeking a Psychology and Sociology Team Manager to join our growing organization. In this position, the Curriculum Manager will lead a team of fellow behavioral sciences experts and contribute to our web-based MCAT Psychology/Sociology and AP Psychology Question Banks. This is a great opportunity to partner with some of the brightest minds in education. UWorld is a highly collaborative, creative, and employee-centric environment that provides long-term career opportunities to educators who are passionate about teaching the next generation of professionals from all disciplines. Call us geeks. Call us nerds. But make no mistake, UWorld's goal is to be the company people call on to help "make the really hard things easy to understand." Minimum education required: Master's Degree or higher in Neuroscience, General Psychology, Clinical Psychology, or other related Behavioral Science discipline Experience or background in a clinical setting is a plus PhD is a plus Minimum experience required: 5+ years of leadership experience in a related Behavioral Science discipline 5+ years of experience teaching at the undergraduate level 2+ years creating educational materials in a corporate or academic setting Required skills: Passion for education and learning Effective problem-solving skills and acute attention to detail Excellent verbal and written communication skills Ability to think strategically and analytically and execute conceptual ideas into a finished product while meeting deadlines Proven history of working independently while leading within a team environment Ability to communicate in a professional, constructive, and tactful manner with both leadership and fellow team members Proficiency in using data and technology to improve a team's operational efficiency Ability to present our product and champion UWorld at public events (eg, conferences, high schools/universities) and web-based meetings Job responsibilities: Reports to the Director of Pre-Health Education Creates a supportive and collaborative team environment Empowers team members from all backgrounds with the skills and mentorship they need to perform optimally Identifies, communicates, and quickly reports issues or events within the team Motivates employees to perform at their best and work towards goals as effectively as possible Engages in conflict resolution measures with employees Conducts regular and annual performance reviews with employees Assesses/reviews specific content created by the writing team, pinpoints content areas that need improvement, and ensures content adheres to UWorld standards of quality and style Works with illustration and Department Director to efficiently high-quality educational images that adhere to the UWorld standard Generates hiring samples, assesses new applicants, provides hiring recommendations, and carries out job interviews Trains new staff and creates and monitors individualized development/training plans Oversees the day-to-day operations of team members and of the team (maintaining and reviewing production calendars, assessing editing/illustration delivery timelines, delegating tasks to team members) Works with Department Director and support teams to troubleshoot and resolve any issues related to software and day to day processes Interfaces with sales and marketing to provide necessary expertise for key projects Benefits Compensation and Benefits Competitive compensation (contingent on experience) Paid time off (based on sliding scale according to hire date and work hours), parental leave, bereavement, and 8 hours of volunteer time A generous paid holiday schedule that includes the entire week of Christmas Comprehensive benefits package (medical, vision, dental, life, disability and pet insurance) 401(k) plan for retirement with 5% employer matching (eligibility after 90 days of employment) Annual professional and career development opportunities available Relaxed work environment that offers flexibility to work remotely 1 day per week Social Committee that offers an inclusive environment to get to know coworkers in a fun way Daily on-site group fitness classes At UWorld, we believe strength is derived from the talents, ideas, and experiences of a diverse workforce. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. UWorld is proud to be an equal opportunity employer providing a drug-free workplace. If you have a disability or special need that requires accommodation, please let us know.

Beatrice Loving Heart is currently seeking a qualified experienced Supervisors for the position of Team Manager. The Team Manager will assist our clients in the state of Maryland. This position is fully remote and training will be provided through Zoom during the COVID-19 crisis. Here is what you can expect as a Team Manager --- Quarterly performance bonus! Competitive pay, including mileage reimbursement! Extensive benefits, including gym membership discounts at major gyms including LA Fitness and Planet Fitness, excellent recreational discounts across Maryland (including, but not limited to, movie theaters and amusement parks), paid vacation, and sick leave accrual including paid holidays. Employer-paid training. Employer-provided laptop and cell phone, and printer! Employment Security Offer Letter Agreement with annual performance-based bonus and pay raise! The Team Manager works interdependently with the assigned team to maximize quality outcomes for individuals. While this is not a Social Work position, our Team Managers perform some of the same tasks as Social Workers. Tasks similar to those performed by a Social Worker may include assessing clients' needs, situations, strengths, and support networks to determine their goals. The Team Manager serves as the primary point of contact with clients. Perspective employees receive on-site training. Responsibility includes performing on-site visits, information gathering, monitoring of plans of service, and completing telephonic care coordination with participants. The requirements listed below are representative of the knowledge, skills, and abilities required. Essential Responsibilities: Ensure that Team Members are performing at an optimal level Coordinate and work with the Training Team to facilitate the training of new hires Evaluate the client's capacities to assist in the development of plans of service for coordination services. The qualified applicant will be able to promote positive health behaviors to support optimal health and well-being. Ability to Telework from home. Must have high-speed Internet connection and familiarity with Microsoft Office Suite (Word, Excel, Access, and Outlook) databases. Establish telephone contact with all clients, family members, and caregivers to assist with the coordination of services while monitoring the existing plans of service. Willingness to provide on-site visits to Individuals and coordinate a person-centered Plan of Service The qualified applicant will be able to gather information to assist in the development of plans of service provided to clients. The qualified candidate will be able to manage multiple priorities and tasks with the flexibility to improve services rendered to clients. Uphold the organization s contractual billing guidelines when documenting activities in the system. Collaborate with Social Workers, Registered Nurses, and others to assist Individuals with complex medical/psychological needs. Educate clients on what self-direction is, its philosophy, and purpose, and assist with accessing resources. Implement critical thinking in assessing and resolving complex client-related crises. Assist clients with transitions from nursing or assisted living facilities to independence within the community. Access internal and external resources for clients and collaborate with local community agencies and providers to achieve optimal client-desired outcome measures. Qualifications: The candidate will possess a Master s degree in health/human services or related fields (psychology, sociology, counseling, physical therapy, social work, and any relevant field). Minimum of three years experience in case management. Must possess oral and written communication skills. Ability to conduct research on a computer and other sources. Ability to use Microsoft Office, Excel, and PowerPoint. Ability to write routine reports and correspondence. Ability to communicate effectively with individuals with varied cognitive abilities to establish professional relationships. Ability to read and interpret documents such as employment paperwork, assessment reports, and procedure manuals. Must possess a valid Maryland driver's license and reliable transportation. Ability to work with little to no supervision, manage own schedule, prioritize and perform multiple tasks effectively. In addition to the above qualifications, the case manager must demonstrate: * The ability to adapt to the organization policy and procedural changes Commitment to uphold the core values and mission of Beatrice Loving Heart and its dedication to those we serve. Honesty and integrity in all aspects of day-to-day activities. Benefits: Health Insurance with Vision and Dental option 401 (k) Retirement Plan Option Employee Assistance Program State-wide Recreational Discount Paid Personal Time Off Company Paid Holidays Mileage Reimbursement ** And much more** *

Job Description Our Story: Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. ✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence. ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions. 💡 Think Differently. We get a thrill from finding better solutions others haven't seen. Goal: At Short Story, we have a Fit-First approach to Styling. As our Styling Team Manager, you'll be at the heart of this-crafting experiences that make getting dressed effortless, exciting, and deeply personal for millions of clients. Your goal is to ensure that we deliver a top-notch styling experience to our clients. You'll be instrumental in making sure we earn our client's business over and over again. Role Expectations: This is a fast-paced, high-impact role at the heart of our mission. The role requires 1) solutions-oriented thinking 2) adept management of a sizable remote team and 3) strong quantitative skills. This role can be demanding. You'll be expected to push your team to continuously improve. You'll not only identify issues, but more importantly, design and implement solutions. There's a high level of collaboration with other functions. You'll also use your analytic ability to interpret data and make smart decisions. Responsibilities: Deliver a Delightful Client Experience - Train, coach, and inspire your stylists to provide best-in-class styling experience for our clients. Manage, lead, and inspire your team of Advisors, Senior Stylists, and Stylists to ensure they are meeting/exceeding goals for individual performance, team success, and team morale Drive Real Impact - Own Key Metrics and take actions to meet and exceed our daily, weekly and monthly performance metrics Solve Complex Puzzles - From optimizing team performance to designing training programs that actually work, you'll tackle challenges that push your creativity and analytical skills to new heights. Operations - You will own your team's operational functions including shift scheduling, schedule compliance, box completion, time off/sick time, and timesheet approvals. Work Directly with Founding Team - Provide feedback on team performance, share learnings, insights, and ideas for improvements. Hiring - Assess new stylist candidates, conduct interviews, and scale your team. Training - Train, coach, and design programs for an engaging onboarding experience. Team Building - build community within the Styling team and integrate Stylists into the broader company. Collaborate Cross Functionally - with CX, Operations, Merchandising, Product Development, Marketing, and Engineering Requirements: Have led large remote teams of greater than 20 direct reports through ambitious transformations Can switch effortlessly between strategic planning and tactical execution Thrive in fast-paced environments where "good enough" never is You have an eye for detail and quality Have a strong analytical background and well versed in Google Sheets/Excel functions like pivot tables, vlookup You work well independently and collaboratively in a fast paced environment Why You Should Join Us: Best-in-class team that is deeply mission-aligned Have a huge impact on a small team with lots of runway for growth Base salary and opportunity to earn performance-based bonuses Excellent benefits and versatile health, dental, and vision coverage plans 401k with company match Paid parental leave Flexible PTO Employee discount on merchandise Short Story is committed to providing equal employment opportunity and a work environment free of discrimination and harassment for all employees and applicants. We work diligently to ensure equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, Veteran status, or other legally protected characteristics.

Become a valued member of the distinguished team at Thermo Fisher Scientific Inc.! We are in search of a Senior/Principal Clinical Team Manager to elevate our research pursuits to greater heights. This role provides a chance to engage in innovative projects that will profoundly shape global healthcare. Our Project Delivery team directs, coordinates and leads the technical and operational aspects of projects, securing the successful completion of clinical trials. The team is therapeutically aligned to respond better to our customer needs. The therapeutic scope includes the following therapeutic areas/indications: Ovarian, Sickle Cell, Non-Hodgkins Lymphoma, Multiple Myeloma, Glioma, Head and Neck, Pancreas, Prostate, Non-Small Cell Lung, Breast, Colorectal, Radiopharmaceutical, Cell and Gene Therapy, and/or CART-T. As a Clinical Team Manager (CTM), you combine deep knowledge, therapeutic expertise, and robust tools to help our clients deliver life-changing therapies to market. You take ownership, anticipate problems, find solutions and deliver results. You take ownership, anticipate problems, find solutions and deliver results; coordinating the activities of Clinical Management members which are allocated to a project on a Regional or Country basis. You will work in partnership with the Project Manager to ensure the necessary training, tracking and quality systems are in place for the clinical management team and be primarily responsible for the clinical deliverables of the Project within agreed timelines and budget. Clinical Team Managers provide contact and support to the project sponsor for all clinical aspects. Summarized Purpose: Accountable for achieving the final clinical deliverable (usually clean data from evaluable patients as specified in the study protocol) within the time period specified in the contract with the customer. Interprets data on complex issues and makes good business decisions with support from line management. Works to ensure that all clinical deliverables meet the customer's time/quality/cost expectations. Maintains profitability by ensuring clinical activity is conducted within contract scope, through efficient management of the clinical team. Typically works independently on projects of moderate to high complexity and may assume regional lead or Clinical Study Manager responsibilities. Essential Functions: Leads all clinical operational and quality aspects of allocated studies, of moderate to high complexity, in compliance with ICH GCP. In accordance to project specific requirements, may assume Lead CTM responsibilities on regional level, Clinical Study Manager (CSM) responsibilities or take on additional responsibilities; e.g. process improvements, lead complex programs, have wider management or project coordination responsibilities. Develops clinical tools (e.g. Monitoring Plan, Monitoring Guidelines) in conjunction with the Data Quality Plan. Contributes to the development of the Master Action Plan (MAP) for providing clinical related documents. Ensures timely set up, organization, content and quality of the relevant sections of the Trial Master File (local and central). May participate in the design and development of CRFs, CRF guidelines, patient informed consent templates and other protocol specific documents as required. Collaborates with the project manager to prepare, organize, and present at client meetings, including bid defense and hand-off meetings. Collaborates with the clinical team and other departments as needed to meet deliverables of the project. Regularly communicates with the team and leads team meetings to ensure that timelines, resources, interactions, and quality are maintained. Responsible for the implementation and training of standardized clinical monitoring processes within the study and according to corporate standard policies. Responsible for the timely archiving of documents and study materials for the department. Ensures achievement of the final clinical deliverable within the contractual time period specified by preparing and monitoring clinical activity timelines and metrics, providing status updates to the project manager, regularly reviewing projects using tracking and management tools, implementing recovery actions, reviewing monitoring visit reports, and leading CRF collection and query resolution. Continuously monitors clinical trials to assess performance and ensure contractual obligations are met. May routinely conduct Accompanied Field Visits (AFVs) and be accountable for project financials. Communicates with study sites regarding issues such as protocol, patient participation, case report form completion and other study-related issues. May coordinate all start-up activities and ensures that essential document quality meets the expectation of Regulatory Compliance Review. Ensures timely regulatory submissions (if appropriate) are addressed. Reviews and follows up on all questions raised by ethics committees. Responsibilities may vary based on project timelines. Provides input into preparation of forecast estimates for clinical activities. Responsible for clinical resource management, assignment, delegation of clinical responsibilities and identification of additional resource requirements. Key Responsibilities: Lead clinical teams: Successfully implement and manage clinical aspects of the trial from launch to closeout. Collaborate with cross-functional teams: Work closely with other departments to ensure flawless execution of research protocols. Ensure regulatory compliance: Strictly adhere to all regulatory requirements and guidelines to maintain the integrity of our research. Develop and optimize protocols: Determine the best methodologies to achieve research objectives efficiently. Mentor and train junior staff: Foster a collaborative and inclusive environment by guiding and supporting team members Education and Experience: Bachelor's degree or equivalent and relevant formal academic / vocational qualification. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years). In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Preferred Experience and Education: Proven experience: Minimum of 8 years in clinical research, with a track record of leading global clinical teams on hematology and oncology clinical trials. Preferred therapeutic areas and indications are: Ovarian, Sickle Cell, Non-Hodgkins Lymphoma, Multiple Myeloma, Glioma, Head and Neck, Pancreas, Prostate, Non-Small Cell Lung, Breast, Colorectal, Radiopharmaceutical, Cell and Gene Therapy, and/or CART-T. Educational background: Advanced degree or equivalent experience in life sciences, medicine, or a related field. Remarkable problem-solving abilities: Capacity to predict challenges and devise creative solutions. Strong communication abilities: Capacity to communicate intricate information in a clear and impactful manner to clients and collaborators. Strong organizational abilities: Capable of managing multiple projects and priorities simultaneously. Knowledge, Skills and Abilities: Strong leadership skills, effective at mentoring and training, and capable of motivating and integrating teams. Strong planning and organizational skills to enable effective prioritization of workload and workload of team members. Strong interpersonal and problem-solving skills to enable working in a multicultural matrix organization. Solid understanding of change management principles Comprehensive understanding of the practices, processes, and requirements of clinical monitoring. Strong judgment, decision making, escalation, and risk management skills. Effective oral and written communication skills, including English language proficiency. Capable of evaluating own and team members workload against project budget and adjust resources accordingly. Strong financial competence and knowledge of budgeting, forecasting and fiscal management. Strong attention to detail. In-depth understanding of relevant regulations e.g. ICH/GCP, FDA guidelines, etc. Strong computer skills to effectively use automated systems and computerized applications such as Outlook, Excel, Word, etc. Capable of independently leading clinical only studies. Working Environment: PPD, a part of Thermo Fisher Scientific, values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Able to work in non-traditional work environments. Able to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May have exposure to potentially hazardous elements typically found in healthcare or laboratory environments. This role requires independent travel up to 20%, inclusive of traveling in automobiles, airplanes, and trains. Join us and contribute to our mission of making the world healthier, cleaner, and safer! Our 4i Values: Integrity - Innovation - Intensity - Involvement If you resonate with our 4i values above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world's most urgent health needs, submit your application - we'd love to hear from you!

Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond. Marketers get a visual editor with reusable components, in-context preview, and workflows to launch fast and stay on brand. Developers have freedom to use their favorite frameworks and integrate with anything through the API-first platform. Brands get one source of truth for content that is accurate, flexible, and measurable. Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact. It's Joyful Headless™, and it changes everything. WHAT IS IN IT FOR YOU You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits: Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…) Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays Personal development fund for courses, books, conferences, and material VSOP (Virtual Stock Option Plan) The annual international team-building trip, quarterly and monthly online get-togethers As a fully remote company, with work-life balance at its core, you'll enjoy flexible schedules An international team that loves to have fun at work and works hard together to accomplish shared goals Job Summary We are looking for a motivated and supportive Backend Engineering Team Manager to guide and mentor a team of engineers. As an integral member of our engineering department, you will contribute to developing our industry-leading products by driving smooth project execution, people growth, and hiring efforts. You will also play a pivotal role in talent development, building a diverse and dynamic team that thrives on collaboration and innovation. Collaborating closely with Product and Design, you will support the execution of our product roadmap and ensure smooth delivery of commitments. If you are an experienced engineering manager with a backend background and a passion for enabling engineers to succeed, we invite you to join our growing team and contribute to the success of Storyblok as we pioneer the future of content management. Responsibilities Lead and support a team of backend engineers with a focus on delivery, people development, and process improvement. Partner with the Senior Backend Engineering Manager to align execution with team vision and strategy. Mentor and guide team members in their professional development, while promoting a culture of active coaching within the team. Support engineers in making technical decisions while ensuring processes and delivery run effectively. Establish delivery estimates, monitor progress, and help the team overcome obstacles and resolve blockers. Collaborate with Product and Design to ensure roadmap commitments are delivered iteratively and with customer focus. Own recruitment, hiring, and onboarding processes to strengthen and grow the team. Facilitate regular one-on-one meetings to set goals, evaluate performance, and provide continuous feedback. Foster a culture of documentation, knowledge sharing, and open communication. Cultivate empathy and openness towards team members from diverse backgrounds, and promote a positive workplace culture. Contribute to improving processes in a remote-first, globally distributed environment. Education & Qualifications 7+ years of relevant experience in advanced software development, including 2+ years of engineering leadership. Bachelor's or Master's degree in Computer Science or a related field. Solid backend development background (e.g., Ruby, Python), with enough technical depth to support engineers and understand challenges. Strong understanding of databases (PostgreSQL preferred), caching systems (Redis, Memcached), and background processing (e.g., Sidekiq). Familiarity with software engineering fundamentals, best practices, and problem-solving, with the ability to guide mid-level and senior engineers. Familiarity with testing strategies and CI/CD pipelines, focusing on maintainability and code quality. Understanding of scalability, reliability, observability, and security principles. Awareness of incident response practices. Proven ability to lead teams in execution - guiding engineers, resolving blockers, and ensuring delivery commitments are met. Strong communication, organizational, and stakeholder management skills, with a focus on collaboration across Product, Design, and Engineering. Confident, detail-oriented, and highly motivated to contribute to the organization's growth as part of a high-performing team. MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS Remote (home) work opportunity or funded by Storyblok co-working space GENERAL TERMS Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here . All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending *****************. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com). Here is a sneak peek of Storyblok's Visual Editor If you need an accommodation for any part of the application process, please email ********************************

About the Role We are seeking an experienced Accounting Manager to join our team and lead key areas of our accounting operations. This role oversees trust accounting, billing, cash operations, reconciliations, and financial controls while also supporting strategic financial initiatives. The Accounting Manager will play a critical role in ensuring accuracy, compliance, and efficiency, while also mentoring and developing accounting staff. Company Benefits: Medical Insurance Retirement with up to 4% match Paid holidays Paid vacation Vision Insurance Supplemental Insurance Dental Insurance Fully remote opportunities What You'll Do Oversee daily accounting functions including direct bill and agency bill billing, cash processing, trust accounting, and bank reconciliations. Manage month-end and year-end processes, including preparation of key financial statements. Analyze financial data and provide insights and recommendations to senior leadership to improve profitability and reduce costs. Collaborate with internal teams, external banks, auditors, and CPA firms to ensure compliance and timely completion of audits. Develop, implement, and monitor accounting policies, procedures, and strong internal controls. Conduct regular audits to maintain accuracy and regulatory compliance. Assist with financial planning, budgeting, reporting, and M&A-related work. Implement effective treasury and cash management strategies. Lead, hire, train, and retain high-performing accounting staff. Utilize accounting software (Applied Epic, NetSuite, QuickBooks) to manage reporting and compliance requirements. Represent the company professionally with clients, vendors, and financial partners. What We're Looking For Bachelor's degree in Accounting required; Master's preferred. CPA Required Strong experience in Public Accounting 5-10 years of progressive accounting and cash operations experience. 3-5 years of management experience leading accounting teams. Strong knowledge of GAAP, financial reporting, and audit processes. Proficiency in Microsoft Office (Excel, Word, Outlook). Experience with insurance and accounting software, including Applied Epic, NetSuite, and QuickBooks. Strong problem-solving, organizational, and communication skills. Ability to maintain confidentiality and use sound judgment in sensitive situations. Why Join Us? As an Accounting Manager, you will directly influence the financial stability and growth of our company. You'll have the opportunity to build processes, strengthen internal controls, and mentor a talented team-all while working in a collaborative, remote environment.

Do you thrive in environments where systems, workflows, and people all come together? Are you energized by coaching a team and driving operational excellence from the inside out? This is a Full Time position with the option of working Remote or Onsite (if local to Wilmington, DE) About Us: Breakwater Accounting & Advisory provides outsourced bookkeeping and accounting services to businesses and nonprofit organizations across the U.S. We embrace technology to work smarter, not harder, and aim to deliver value-added service to every client. We are a Woman-Lead company, rated a Top Workplace by the Delaware News Journal for four years in a row and featured on the Inc 5000 list of fastest-growing companies. Our Philosophy: Great people first, technology-forward thinking second - with just the right combination. At Breakwater, we offer a flexible, positive, and energetic workplace where teamwork and initiative are highly valued. Our culture thrives on positivity and a customer service-oriented focus. All of our team members are guided by Breakwater's Core Principles. We are: proactive, positive, purposeful, protective, prepared, and principled. Key Responsibilities of the Role: At Breakwater, our Pod Leaders play a vital role in delivering high-quality accounting services while developing a team of dedicated professionals. This is a people-first leadership position, focused on client service, staff development, and operational excellence. Team Leadership (Approximately 40% of Role) Coaching & Development: Provide mentorship and support to a small team of accountants/bookkeepers. Offer direct, constructive feedback and encourage professional growth. Performance Management: Lead regular performance check-ins and ensure team members meet KPIs and standards. Culture & Retention: Foster a positive, accountable environment that supports an 85%+ staff eNPS and 90% retention of key team members. Career Tracking: Support and track promotions and professional growth within the pod. Client Work (Approximately 60% of Role) Account Ownership: Directly manage a portion of clients, ensuring service quality and building trusted relationships. Financial Reporting: Oversee and contribute to financial account activity, including classifications, reconciliations, and month-end entries. Client Communication: Regularly discuss financial results and advise on improvements. Team Coordination: Partner with specialists and associates to delegate appropriately and maintain quality standards. Oversight & Delivery: Ensure timely, accurate services for all clients in your pod, in alignment with agreements. Client Relationships: Proactively manage communications and maintain long-term, high-satisfaction partnerships. Scope & Quality Assurance: Monitor pricing, scope, and workflow efficiency. Raise concerns and discuss scope adjustments with leadership at least quarterly. Retention: Maintain a client retention rate of 98% or higher for your assigned clients. Who are You? A team-first, detail-savvy leader who can coach, manage, and elevate a group of accountants and bookkeepers while championing workflow efficiency and high-quality delivery across the company. Qualifications: 8+ years of experience in bookkeeping/accounting; multi-client experience strongly preferred Strong working knowledge of QuickBooks Online and other cloud-based tools Prior experience coaching or managing accounting professionals Deep understanding of financial reporting workflows and accounting operations Ability to drive accountability, performance, and process improvement Excellent organizational and communication skills A proactive, tech-forward mindset and a collaborative approach to leadership What would we offer you?: A base salary of $70,000-90,000 FIVE WEEKS of PTO on top of company-observed holidays Health, vision, and dental benefits We'll help you save for your golden years with a 401K company match A supportive, friendly, fun culture that fundamentally values work/life balance Breakwater Accounting + Advisory provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

What we do: Halcyon is the industry's first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware. Who we are: Halcyon was formed in 2021 by a team of cyber industry veterans after battling the scourge of ransomware (and advanced threats) for years at some of the largest global security vendors. Comprised of leaders from Cylance (now Blackberry), Accuvant (now Optiv), Fireye and ISS X-Force (now IBM), Halcyon is focused on building products and solutions for mid-market and enterprise customers. As a remote-native, completely distributed global team, we recognize great talent can exist anywhere. We invite you to apply to a job you're interested in and we'll work a plan to meet your needs. About the Role Halcyon's goal is to deliver an anti-ransomware solution that breaks new ground in what a security product can achieve. We're hiring a Manager and Team Lead of Detection Content to own and scale our security content operations, starting with kernel drivers, file analysis, and certificate management. This is a player-coach role where you'll do hands-on content work while building the team and systems needed for growth. This will be the first hire into this team. Candidates with experience building small teams and people leadership/management is preferred. Responsibilities Content Operations & Development Drive security content decisions for kernel drivers, file classifications, and certificate validations with direct hands-on analysis Build and optimize content validation pipelines balancing automation with appropriate human oversight Establish quality assurance processes that maintain high accuracy while meeting rapid response requirements Design content workflows that can scale from individual contributor work to team-based operations Team Building & Leadership Start as individual contributor and grow the team to 2-5 people in the next year while also shifting your own role into Management/Team Leadership Collaborate with adjacent security teams to leverage existing expertise during ramp-up Establish training programs and operational playbooks for content specializations Evaluate and redesign existing processes where improvements can drive efficiency Technical Architecture & Integration Design and implement content management workflows across multiple security content types Build monitoring and alerting systems for content performance and false positive detection Create escalation procedures for high-risk content decisions and incident response Establish metrics and SLAs for content delivery and quality standards Required Technical Skills 5-10 years in cybersecurity operations, threat analysis, or security product development Deep expertise in at least 2-3 of the following areas: -Kernel driver analysis and Windows system internals -File analysis, malware classification, and static/dynamic analysis techniques -Digital certificates and certificate validation workflows -Network intelligence, IP reputation, and DNS-based threat detection -Behavioral detection and signature development -Experience designing and implementing technical workflows and automation -Strong understanding of ransomware TTPs and defensive countermeasures -Proven ability to make rapid technical decisions while maintaining quality standards -Experience building or scaling technical teams from the ground up Bonus Technical Skills Previous experience in anti-malware, EDR, or endpoint security products Experience with threat intelligence platforms (MISP, ThreatConnect, etc.) Knowledge of SOAR platforms and security orchestration Published research or tools in file analysis or threat detection Relevant certifications (CISSP, GCIH, GCFA, SANS) Why Join Us? Own the detection content strategy for cutting-edge ransomware protection technology Start hands-on and grow into team leadership with clear growth trajectory Collaborate with threat research, engineering, and product teams to shape product capabilities Freedom to redesign and optimize processes for maximum impact Build the foundation for detection content operations that will scale with the company Benefits: Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents. 401k plan with a generous employer contribution. Short and long-term disability coverage, basic life, and AD&D insurance plans. Medical and dependent care FSA options. Flexible PTO policy. Parental leave. Generous equity offering The Company reserves the right to modify or change these benefits programs at any time, with or without notice. Base Salary Range: $220k-$250k + 10% bonus + equity In accordance with applicable state and federal laws, the range provided is Halcyon's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and equity in the Company. We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to develop the exceptional product we are building. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity employer.

The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader. Key Job Responsibilities Business Development * Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts. * Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution. * Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact. * Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts. * Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption. * Identify and develop additional event leads via targeted prospecting. * Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN. * Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed. * Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value. Event/Account Management * Oversee the sales process for identified opportunities and key account assignments. * Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction. * Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions. * Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements. Revenue Management * Meet and exceed monthly and quarterly revenue quotas. * Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients. Sales, Operational and Technical Support * Effectively communicate the customer's needs internally across multiple departments. * Liaise with internal resources to convey technical requirements, budget expectations, and timelines. * Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. * Consistently monitor and update demos based on platform development and updates. * Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures. * Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented. Job Qualifications * Bachelor's Degree or equivalent * 3+ Years' experience in Sales * Seasoned Sales Professional with a go get/hunter sales mindset * Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking. * Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business * Existing non-preferred/strategic account relationships preferred * Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered * Experience working within a team environment to over-deliver on desired results * Experience providing a high-level of customer service and having a "yes" approach to finding solutions * Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders * Excellent computer skills including all Microsoft Office applications * Experience with the use of customer relationship database * Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events * Excellent organizational skills and the ability to manage multiple projects/activities at the same time * In depth understanding of the meetings and event technology industries * Desire and ability to travel within the United States or abroad Competencies This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group = 2 Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** Work Environment Office or Remote Office Location Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work "remote" need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDSALES #LI-JA1

The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader. Key Job Responsibilities Business Development - Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts. - Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution. - Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact. - Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts. - Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption. - Identify and develop additional event leads via targeted prospecting. - Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN. - Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed. - Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value. Event/Account Management - Oversee the sales process for identified opportunities and key account assignments. - Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction. - Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions. - Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements. Revenue Management - Meet and exceed monthly and quarterly revenue quotas. - Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients. Sales, Operational and Technical Support - Effectively communicate the customer's needs internally across multiple departments. - Liaise with internal resources to convey technical requirements, budget expectations, and timelines. - Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. - Consistently monitor and update demos based on platform development and updates. - Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures. - Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented. Job Qualifications - Bachelor's Degree or equivalent - 3+ Years' experience in Sales - Seasoned Sales Professional with a go get/hunter sales mindset - Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking. - Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business - Existing non-preferred/strategic account relationships preferred - Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered - Experience working within a team environment to over-deliver on desired results - Experience providing a high-level of customer service and having a "yes" approach to finding solutions - Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders - Excellent computer skills including all Microsoft Office applications - Experience with the use of customer relationship database - Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events - Excellent organizational skills and the ability to manage multiple projects/activities at the same time - In depth understanding of the meetings and event technology industries - Desire and ability to travel within the United States or abroad Competencies This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group = 2 Deliver World Class Service - Hospitality - Ownership Do The Right Thing - Demonstrates Self-Awareness Drive Results - Ensures Accountability See The Big Picture - Decision Quality - Manages Complexity Value People - Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** Work Environment Office or Remote Office Location Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work "remote" need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. \#INDSALES \#LI-JA1 Salary Pay Range: $98,763.00 - $120,984.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Job Summary The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit investigations for pharmacy and medical benefit coverage. Serving 1-2 clients, this position is responsible for overseeing the staffing schedule, training, and monitoring of key performance indicators to meet the requirements as outlined by client contracts and internal standard operating policies. Through effective supervision, the Pharmacy Operations Supervisor contributes to high quality customer service and long-term retention of customers. Responsibilities The Supervisor, Customer Service Management leads program staff performing actions including: customer service, and other patient services. Oversee daily operations for patient access support contact center team of up to 20 team members and provides daily support ensuring team members can perform job responsibilities. Coach, teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance. Create and maintain creating and maintaining Standard Operating Procedures and work instructions specific to the program. Coordinate and deliver recurring (weekly, monthly, and quarterly) reviews of program metrics / dashboards while proactively sharing results with internal and external senior leaders. Assess/Test / Solution / Approve program changes including those related to Information Technology, platform upgrades, and modifications to program business rules. Report system issues that can impact our client relationship management system (CRM) and/or productivity in a timely manner. Manage employee timecards in addition to standard HR responsibilities as a people leader. Open job requisitions, conduct interviews, and provide personnel recommendations to senior leaders. Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to termination when applicable. Continually monitor program adherence, quality, attendance and address accordingly. Report Corrective and Preventative Actions in a timely manner. Coordinate with fellow supervisors and collaborate with business partners to provide effective responses and resolutions to complex program related issues. Conduct recurring development-based 1x1s with team members focused on both performance and goal setting. Effectively manage time and independently prioritize work responsibilities to meet key deadlines. Maintain regular contact with client/3rd party partners by leveraging excellent verbal and written communication skills. Contribute to the building and presentation of quarterly business reviews to clients (either virtually or in-person). Proactively seek and implement process efficiencies to reduce team manual work. Host recurring (bi-weekly/monthly) team meetings to discuss updates, process changes, team SLAs/KPIs, QA, trends, etc. Work well independently and in a team setting by collaborating across different departments. Qualifications: Must be fluent in English and Spanish Bachelor's degree or equivalent work experience preferred 3-5 years of experience in related field of patient support programs preferred Previous management experience preferred Strong communication, presentation, and time management skills Commitment to the continued development of oneself and team members Advanced computer skills and proficiency in Microsoft Office including but not limited to Word (e.g. inserting tables, mail merge, tracking changes, updating headers and footers), Teams, Outlook, PowerPoint (e.g. updating slide layout, adding slides, adding & updating charts, and graphs, and updating themes), and preferred Excel capabilities including pivot tables, graphing, and basic formulas Travel may be needed to perform your duties up to 10%. What is expected of you and others at this level: Coordinates and supervises the daily activities of operations or business staff Administers and exercises policies and procedures Ensures employees operate within guidelines Decisions have a direct impact to work unit operations and customers Frequently interacts with subordinates, customers, and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. This position is full-time (40 hours/week). Employees are required to have flexibility to work a scheduled shift of 7am - 7pm CT. REMOTE DETAILS: All U.S. residents are eligible to apply to this position. You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated salary range: $67,500.00 - $86,670.00 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 12/23/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review. We're here to change it. Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows. Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers. And, we're not alone. We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures. We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you! Who you are:You are comfortable learning and working with software tools, and you are willing to dive in to the details of how our system interacts with other software providers. You are comfortable navigating APIs, webhooks, and XML, and you aren't afraid to learn more. You are passionate about solving customer problems in order to help them achieve their goals. You can deeply empathize with user pain points and questions (perhaps because you've experienced them before yourself). You are curious, persistent, and like problem-solving! You like to get to the “why” and won't stop until you figure it out. Complex problems are your favorite, and you're willing to dig deep to get to a solution. You're looking to join an early-stage team to build something BIG, something industry-changing, and you're excited about being part of that quickly-moving, fast-growing journey. As a bonus, you might have some experience working within or around the mortgage industry, navigating and working with mortgage technology systems, ideally on the business process, or technical/IT side. About the role: As our first Support Manager at Vesta, you'll play a key role in building and leading our support function. You'll start as a player-coach-balancing hands-on work with leadership responsibilities-and evolve into a people manager as the team grows. You'll partner closely with the Head of Implementations & Support to deliver exceptional customer experiences, establish scalable systems, and turn customer insights into product improvements. In this role, you can expect to: manage, mentor, and coach Support Specialists, fostering a culture of curiosity, ownership, and customer empathy collaborate with the Head of Implementations on hiring, onboarding, and workforce planning as the team expands define and evolve support workflows, escalation paths, and team processes engage directly with customers to handle complex or high-priority issues, setting an example for high-quality support and communication partner with Product and Engineering to triage and prioritize bugs, feature requests, and product feedback own our help center content-writing and maintaining documentation that helps customers self-serve and get the most out of Vesta establish and track key support metrics (e.g., response times, resolution rates, CSAT) to measure performance and identify opportunities for improvement surface insights from customer interactions to Product, Design, and Engineering teams to inform product decisions identify and drive process improvements that improve both customer satisfaction and team efficiency be a foundational part of delivering industry-changing software to our customers! Who you are You are an experienced customer support professional with a passion for helping customers and building high-performing teams. You've spent time both resolving customer issues directly and leading others to do the same. You're excited to help shape and scale a world-class support function from the ground up, building the processes, metrics, and structure that will enable the team to grow effectively. You're comfortable rolling up your sleeves-diving into tickets, troubleshooting integrations, and learning the product-while also thinking strategically about how to make the team more efficient and impactful. You can communicate comfortably across technical and business contexts, navigating APIs, webhooks, and integrations when needed. You are data-driven and operationally minded, with an instinct for building structure-help centers, reports, dashboards, and KPIs-that helps a team grow efficiently. You care deeply about customers' success and take pride in helping them get value from the product. You're excited to partner closely with the Head of Implementations on hiring, onboarding, and developing the team. As a bonus, you may have experience in or adjacent to the mortgage industry or mortgage technology landscape. Benefits and Perks Robust medical, vision, & dental coverage (~100% of employee premiums are covered) 401(K) plan offering Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!) Remote-first culture with a hub in San Francisco Generous Work-From-Anywhere & Wellness Benefits Monthly Doordash benefits Open & encouraged flexible time off Company offsites to get to know the team! Our cash compensation amount for this role is targeted at $115,000 - $150,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.

ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY's solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies. Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today's data-rich world. ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy. Job Description: This is a full-time, professional exempt position. A Project Team Manager in this position will be responsible for overseeing the continued professional growth and development of a team of direct reports to accomplish organizational objectives. This role will work closely with the Acute, Enterprise, or Ambulatory Team Director on capacity planning and project resourcing. This role requires creative collaboration with our PMO, Sales, Data Migration, Data Engineering, and Product teams as well as managing external client needs. Essential Duties & Responsibilities: Oversee the successful implementation of complex EMR Migration and Data Archiving Solutions in the ELLKAY product suite. Provide leadership for the project team by coaching, mentoring and motivating team members to meet project goals, adhering to their responsibilities and project milestones. Work with customers to develop a comprehensive data migration strategy including goals, extraction plans and validation of migrated data. Manage all aspects of multiple related projects to ensure overall success of the customer implementation. Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence. Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one or more initiatives simultaneously. Manage the day-to-day project activities and resources and chair the regular project status update meetings with the customer. Be a change agent and assure new processes, procedures and standards are rolled out and adopted Demonstrate a functional acumen to support how solutions will address client goals. Understand interdependencies between technology, operations, and business needs. Set and manage appropriate expectations both internally and externally. Assist team members to overcome roadblocks, resolve issues that have been brought to their attention via an escalation process Collaborate and work with cross functional teams effectively, with a focus on organizational goals. Manage vendor relationship, creating processes and documentation, and roll out/training to team members. Serve as a subject matter expert and point of escalation for strategic vendor partnerships. Participate and drive innovation towards process improvement. Manage relationship with senior client contacts and other leadership to provide key leadership and oversight to large client implementations. Assist with new employee onboarding and training program. Evaluate and manage employee performance, conduct 1:1 meetings to monitor skills and motivation to foster a collaborative team environment. Manage team capacity by ensuring that each associate has a manageable workload, reallocating resources as needed, and forecasting future growth. Work with business team associates during pre-sales process by providing expertise and best practices on implementation and process Qualifications: Self-motivated, decisive, with the ability to adapt to change and competing demands. Exceptional ability to communicate professionally with people at all levels of the organization and external contacts both verbally and in writing. Demonstrated organization and planning abilities. Strong skills with critical thinking, attention to detail, problem solving and decision-making capabilities. Experience leading multiple large scale and multifaceted projects. Experience working on data migration projects. Knowledge and experience in clinic or hospital-based applications and workflows. Demonstrated success in managing and delegating in a team-based environment. Experience leading, motivating and managing various project team sizes, including internal and external resources, while holding team accountable for performance. Experience working with different data types or formats (e.g., ANSI, HL7, XML, CSV, etc) Education/Training/Experience Bachelor's degree in appropriate field of study or equivalent work experience. 5 years of related experience in healthcare industry. 5 + years of project management experience, including tracking and planning projects. 2+ years of experience managing and developing teams. Intermediate level of proficiency with MS Project, Excel, Visio and PowerPoint. PMP Certification preferred. Benefits: ELLKAY offers a comprehensive and competitive benefit package that starts day one! Including: Medical, Dental, and Vision benefits Employer-paid Life and LTD 401k w/ matching - once eligibility is met Work/life balance Paid Volunteer Program Flexible working hours Unlimited PTO Remote work options Employee Discounts Parental Leave Our awesome culture includes: Working with talented, collaborative, and friendly people who love what they do Professional growth within Innovation environment On site in HQ Free daily lunches Additional information At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets. For more information on our company, visit *************** ELLKAY LLC is a Smoke-Free Workplace. ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: This is an individual contributor position. The primary function of the Credit Risk Review Senior Supervisor is to maintain subject matter expertise in, and lead and participate in assessments of credit risk and credit risk management in the Company's corporate and investment banking units, including leveraged finance, large corporates, financial institutions, institutional commercial real estate, and structured finance, including project finance and warehouse lending. Specific experience in analyzing complex credit transaction structures will be a plus. Position also assesses overall asset quality, risk and compliance with established underwriting policies, procedures, limits, and concentrations. S/he performs testing in a timely manner, ensuring all review quality and client relations standards are met, and courteous and professional behavior is observed in all situations. The incumbent reviews individual loan files and other materials for compliance with underwriting, credit monitoring, and portfolio management policies and standards, and contributes to the assessment of the quality, quantity, direction, and overall credit risk in the organization through planned vertical and horizontal reviews, as well as continuous monitoring of the assigned loan portfolios. * Leads and participates in credit risk reviews of the corporate and investment banking portfolios and contributes to the preparation of the review summary, findings, observations, and recommendations. * Assesses asset quality, status, and appropriateness of existing credit risk controls/ compliance with established underwriting policies/risk tolerance. * Ensures appropriate and timely assignment of risk ratings and identification and management of deteriorating credits. * Reviews required documentation for loan review testing, inclusive of conducting credit file reviews and completing necessary linesheets. * Assesses the effectiveness of portfolio management and credit monitoring functions and reporting. * Follows up and tracks recommendations issued from prior reviews; performs validation of completed remediation. * Follows up and tracks regulatory recommendations; performs validation of completed remediation. * Monitors performance of the corporate and investment banking portfolios through a broad spectrum of continuous monitoring activities to identify emerging trends and risks. * Assesses and monitors credit risks related to new products and business initiatives. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Bachelor's Degree or equivalent work experience: Accounting, Finance, Business or equivalent field. - Required. * Master's Degree: Accounting, Finance, Business or equivalent field. - Preferred. * 12+ Years Banking experience, preferably concentrated in Corporate Credit Loan Review, Credit Risk Management, or other Corporate and/or Leveraged and Structured Finance Credit Risk functions; specific subject matter expertise in complex credit structures strongly desired. * Ability to think critically and work independently with limited supervision. * Analytical and detail oriented. * Strong organizational and time management skills with ability to complete multiple projects simultaneously and in a timely manner. * Project management skills and ability to direct others when leading an assignment. * Excellent business writing skills. * Ability to effectively interact and communicate with business line and credit risk personnel across the organization through strong written and verbal communication skills; communicate in a timely and straightforward manner. * Solid diplomatic skills with the ability to resolve conflict; ability to establish rapport with all parties in order to mitigate tension. * Technology and computer skills, with the ability to effectively use Microsoft Office (Word, Excel, Outlook, PowerPoint); proficiency with data analytics and business intelligence tools is a plus. * Working knowledge/ industry expertise of policies, procedures, and regulatory matters related to lending in the large corporate, financial institution, and structured finance sectors as well as credit products such as derivatives and letters of credit. * Stays current with industry and regulatory trends and emerging risk issues and has good understanding of current market and competitive landscape in which the organization operates * Follows through to meet commitments to others. * Takes responsibility for achieving strong results, despite balancing multiple complex demands * Problem-solving skills; identifies the component parts of a complex situation or problem and the relationship among variables that may not be obvious. Certifications: * CFA (Chartered Financial Analyst): Finance certifications desired - Preferred. It Would Be Nice For You To Have: * Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. * Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $105,000.00 USD Maximum: $175,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role Cedar is seeking a Manager of Integration Support Engineering to lead the transformation of our Integration Support Engineering team into a high-impact, cross-stack Escalations group. This role is ideal for a technically adept, operationally strong leader who thrives at the intersection of client support, engineering, and incident response. This is a strategic leadership position focused on broadening the team's scope beyond integrations, evolving Cedar's incident management processes, and partnering closely with internal stakeholders to improve how we identify, communicate, and resolve complex issues impacting our clients. In this position you will: Lead a team of technical specialists responsible for triaging and investigating the most complex escalations across Cedar's product and integration surfaces. Partner cross-functionally to evolve and operate a best-in-class incident management process, with a focus on cross-functional communication and commercial team engagement. Cultivate a culture of root cause analysis and investigative ownership, equipping the team to serve as the front line of escalation for high-priority client issues. Collaborate with Product, Engineering, Client Management and Support to surface patterns in escalations and identify opportunities for long-term improvements. Use data to prioritize chronic issues, track performance, and guide decision-making on how and where we direct investment. Support Cedar's shift toward more standardized, scalable integration practices, while maintaining strong support for existing complex configurations. What we look for in an ideal candidate: Strong technical aptitude-you can understand and guide teams through deep technical problems even if you're not writing code. Proven operational leader with a track record of shaping cross-functional processes and driving change management across teams Excellent cross-functional communicator, capable of aligning technical and commercial stakeholders around shared goals and response strategies. Passionate about problem-solving and root cause analysis, with a bias for clarity, prioritization, and action. Experience working in or with B2B SaaS, healthcare tech, or other complex, integration-heavy environments. Comfortable leading a remote team and operating in a fast-paced, high-ownership culture. Compensation Range and Benefits Salary Rate Range*: $153,000 - $180,000 This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-AH #LI-REMOTE What do we offer to the ideal candidate? A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: As a Corporate Support Manager for CrossCountry Mortgage LLC., you'll be responsible for the daily operations of the assigned territory of mortgage office staff and maintaining an efficient workflow for the branch's loan pipeline. Your experience running a mortgage office will be an asset to you as you provide compliance training and manage your team's industry knowledge and will help you to identify talented personnel during the interview process. Job Responsibilities: Understand assigned territory branch needs and develop plans to address them. Resolve branch complaints. Participate in one-on-one meetings with branch managers or branch operations managers to improve workflow and resolve issues. Monitor and follow up with branch employees to maintain the proper workflow. Ensure assigned branches comply with all corporate and regulatory policies and procedures. Develop, review, and recommend overall operational systems and procedures for the mortgage lending function. Develop new methods and procedures to increase operations efficiency. Manage projects for deployment of new systems and procedures. Maintain broad knowledge and thorough understanding of applicable federal, state and agency regulations and guidelines. Develop and maintain effective organization through the selection, training, compensation, motivation, and review of branch employees. Guide and direct employees to assist their professional development. Monitor daily, weekly, and monthly production and compliance reports. Qualifications and Skills: A minimum of 3 to 5 years' experience in Operations, Processing, or Underwriting. A minimum of 3 to 5 years' management experience. Strategic understanding of the mortgage lending function. Experience with Encompass LOS system, a plus. Excellent communication and customer service skills. Excellent knowledge of processing, closing and funding loans in accordance with Investors and Agency guidelines including federal and State required practices. Ability to prioritize and meet deadlines. Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment. Proficient with Microsoft Office Suite. Knowledge of FNMA, FHA, GNMA and VA housing loans. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Base Pay: $75,000.00 - $90,000.00 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************