Customer Experience Manager
Remote Job
Customer Experience Manager (Multiple Accreditation Program Areas)
At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty and quite simply, excellence. If you share our passion for transforming the health of our communities and would like to experience and promote the ACHC difference, we'd love to have you join our team.
We are currently recruiting a personable and energetic
Customer Experience Manager
to provide direction and oversight to the daily customer support activities for designated Accreditation programs and services. This person will guide a team of Account Advisors in educating customers on the capabilities and flexibility of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal and coaching skills needed to motivate and influence others, in order to reach departmental goals and provide the high level of customer service and best possible experience that are at the core of ACHC's Mission and Values.
The
Customer Experience Manager
will be responsible for driving accountability and efficient productivity, while maintaining a supportive and collaborative approach with team members and business partners inside and outside the company. It is essential that this person has a proven track record of building and maintaining favorable working relationships with a variety of key stakeholders, along with possessing a drive to improve patient safety and quality of care.
RESPONSIBILITIES INCLUDE:
Manage and organize team operations to utilize skills and maximize staff efficiency.
Coach and develop staff in alignment with business needs and employee aspirations; complete Annual Performance Review activities for direct reports and provide continuous ongoing constructive feedback throughout each year.
Provide oversight of day to day functions of assigned Customer Experience staff, ensuring performance of duties is within appropriate productivity standards and completion of all Accreditation process steps are within specified timeframes.
Provide oversight to staff to ensure customer correspondence is conducted in a timely and appropriate manner.
Maintain knowledge of applicable CMS regulations to ensure ACHC is meeting all accreditation requirements; develop and maintain all regulatory letters meeting CMS requirements.
Develop and maintain all ACHC accreditation policies and work instructions in assigned program area(s).
Maintain relationships with existing customers to increase customer satisfaction and encourage renewal of accreditation contracts.
Hold team meetings as needed to ensure compliance with established policies and work instructions, communication and team participation between personnel.
Adhere to established strategic plans and quality objectives within assigned ACHC division and ensure accountability of team staff in following plans and objectives.
Identify training or educational needs within team and prepare materials to address specific issues.
Monitor departmental resources and make recommendations for workload allocation or when additional resources are required.
Create and distribute weekly, monthly or quarterly reports on pre-determined time schedules or as requested.
JOB REQUIREMENTS:
Bachelor's Degree preferred with minimum 5 years of extensive practical, appropriate work experience with customers, preferably in the health care industry.
3+ years of previous people-management experience in a corporate setting required; must also possess a willingness for continued extensive leadership training and development.
Relevant work experience in evaluation and quality monitoring through Licensure and/or Accreditation strongly desired.
Solid interpersonal, oral/written communication, and presentation skills with a polished and professional presence.
Established ability to successfully build and sustain strong working relationships across a wide spectrum of internal and external partners.
Strong conflict resolution skills with effective critical thinking and appropriate discretion in flexibility.
Change-champion who embraces inclusion and leads by example in authentically exhibiting decisiveness, integrity, and accountability.
Proficient in Microsoft Office applications and use of database software.
This position is office-based in Cary, NC, with hybrid remote-working privileges. Compensation includes base salary + annual bonus.
Qualified candidates who meet the above requirements should send resume and salary expectations.
At ACHC, you will have access to competitive benefits including a fresh perspective on workplace flexibility. Our visionary market sensibility coupled with a workplace that has been recognized both nationally and locally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. Come join our fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry's best possible service experience.
Accreditation Commission for Health Care is an Equal Opportunity Employer.
San Francisco Office
Debevoise & Plimpton LLP is a premier law firm with market-leading practices, a global perspective and strong New York roots. Our clients look to us to bring a distinctively high degree of quality, intensity and creativity to resolve legal challenges effectively and cost efficiently. We believe in hiring talented and dedicated individuals as members of our administrative community. We draw on the strength of our culture and structure to deliver the best of our firm to our lawyers and clients through true collaboration. The firm is seeking a full-time Office Manager to support our San Francisco office. This is an exempt position and reports to the Director of West Coast Strategy & Operations with a dotted line to the Global Director of Administration.
RESPONSIBILITIES include but are not limited to:
Overseeing all of the day-to-day administrative operations of the office, including the oversight of the executive assistants, office management and facilities teams.
Managing the operations of the following functions: duplicating, mail, reception, catering, conference services and supplies; negotiation and management of office equipment and vendor contracts
Formulating and implementing policies and procedures within the parameters of firm-wide policies and in consultation with the SF office partners and the Director of West Coast Strategy & Operations.
Preparing the office's annual budget (expense and capital) submissions to the firm in coordination with the SF office partners and Director of West Coast Strategy & Operations; preparing special reports as required.
Regular contact with Accounting in the New York office, including but not limited to collaborating on billing, invoicing and accounts receivable/payment processes.
Overseeing all aspects of space management, including landlord relations and landlord-provided services; maintenance and security; new office construction and renovations; build-out and lease administration.
Maintaining the disaster recovery and business continuity plans of the SF office, including the coordination of emergency response plans with firm-wide procedures, updating and distributing weather-related and emergency information as needed, and regularly practicing emergency communication and response procedures.
Developing and implementing efficient office workflows to enhance productivity and optimize resources; ensuring that office policies and procedures are followed and establish new protocols when needed.
Preparation of special reports on office operations/issues as required.
Helping maintain high morale and a strong client service ethic within the office.
Requirements:
Bachelor's Degree.
Five or more years of managerial experience in a legal or professional services firm.
Knowledge and general understanding of technology, human resources, and office operations.
Outstanding management and interpersonal skills; able to work effectively with lawyers and administrative staff members.
Articulate, with excellent writing skills and oral presentation skills; able to convey concepts and ideas clearly and professionally; exhibiting a proactive, adaptable and problem-solving mindset.
Proven aptitude as a problem solver with a commitment to outstanding customer service.
Proven success as a motivational leader with the stature and presentation skills to influence at all levels.
This is a hybrid position with four days in the office and the option to work from home one day per week.
TO APPLY:
Please mention where you saw this position posted when applying. Please include a resume, cover letter and salary history/requirements.
Ahan Morris
Talent Manager
**********************
************
Debevoise & Plimpton LLP is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other legally protected category in accordance with U.S. law.
Do you excel in QuickBooks?
Do you enjoy finding ways to streamline processes?
Are you looking for your forever home where you can truly be part of a team, expand your skills and learn something new every day?
If you answered “yes” to these questions, you might be the perfect fit for our 10-person, Cleveland, Ohio-based team. This is a work-from-home, salaried position that includes paid health and life insurance, generous time off, a health savings account, and a 401(k) with employer matching.
About Us
ORTHOWORLD is a highly specialized media firm offering strategic intelligence, integrated advertising and educational conferences exclusively to orthopedic executives and their teams. Our three primary brands are ORTHOWORLD (orthoworld.com), BONEZONE (bonezonepub.com) and OMTEC (omtecexpo.com).
About the Job
We are a dynamic and growing team committed to providing exceptional service and support to our customers. As our organization continues to expand, we are thrilled to introduce the new role of Office Manager. In this pivotal position, the Office Manager manages financial processes such as invoicing, expense tracking and financial reporting while also overseeing operational activities to support the broader team. Operational tasks include both administrative and logistics items such as maintaining office systems, coordinating resources, arranging team meetings and travel and ensuring compliance with financial policies.
Location
Our ideal candidate is within 1-2 hours driving distance of Cleveland, Ohio, so we can easily meet in person a few times each year. (Most of us live in/near Cleveland.)
Job Specifics
• Serve as “go-to” person for assisting colleagues with daily challenges, "running the office" and helping to troubleshoot problems
• Serve as primary bookkeeper and manager of company financials in QuickBooks
• Assist in the creation of annual expense budgets and monitor their performance monthly
• Serve as primary liaison to our accountant for bookkeeping and tax information and to our patent attorney for upkeep of trademarks
• Serve as primary liaison between us and our IT provider to ensure computers and access to business platforms are functioning optimally
• Oversee data entry/maintenance efforts/staff and serve as “go-to” for accuracy of customer contact information
• Coordinate company meeting logistics and travel arrangements
• Provide 5-star customer care as needs arise (billing questions, incoming calls)
Qualifications
• A Minimum of 10 Years' Experience in Accounts Payable/Receivable and Bank Reconciliations
Proficiency in bookkeeping and an advanced working knowledge of QuickBooks and Microsoft Excel is essential. Our ideal candidate demonstrates a meticulous approach to financial data, record-keeping, and administrative processes to avoid errors and ensure compliance.
• Technical Proficiency
Proficiency in Microsoft Office programs, project management tools, CRM systems, and other common business applications is essential. A strong comfort level with technology and a proactive, tech-savvy mindset will be highly valuable in this role.
• Effective Communication Skills
Strong verbal and written communication abilities are essential for mitigating ambiguity when coordinating with team members, vendors and clients, as well as for preparing clear financial and operational reports.
• Problem-Solving and Critical Thinking
Our ideal candidate thrives in an environment that demands resourcefulness and adaptability. You should have a natural aptitude for identifying challenges, analyzing situations, and implementing effective, well-thought-out solutions.
Why Join Us?
• Work-from-Home: Enjoy the flexibility of working from home.
• Comprehensive Benefits: Paid health and life insurance, generous time off, a health savings account, and a 401(k) with employer matching.
• Collaborative Team: Join a supportive and collaborative team environment.
• Professional Growth: Opportunities for professional development and growth.
If you are ready to be part of a dynamic team and make a meaningful impact, we want to hear from you! Apply today and join us in delivering exceptional service and support to our customers.
Customer Care Manager (Remote)
Remote Job
(High Paying) Remote Sales
American Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position, and depending on your location there may be local offices open if you want to go in.
Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.Responsibilities:
Develop customer success metrics and execute account strategies
_Build trust with customer accounts through open and interactive communication
_Schedule and attend virtual meetings using Zoom and other platforms
_Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals
_Present to families different benefits programs, enroll new clients, and open new accounts.
_Oversee and prioritize each customer in your portfolio
Qualifications:
Must have a passion for helping others
_** MUST BE A US OR CANADIAN CITIZEN **
Proven ability to work as a productive team member
_Excellent communication and interpersonal skills
_Self-motivated team player, proficient in multi-tasking
Proficient with computers and Zoom preferred but not required
_Ability to form and grow solid relationships with your client accounts
Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers.
Bridge and Structures Team Lead
Remote Job
Compensation: $120,000 to $160,000 (Depending on Experience)
Our client is seeking an experienced Bridge and Structures Team Lead for their Indianapolis office, the hub of their structural engineering operations. This leadership role offers the opportunity to direct a dedicated team of engineers and interns on various bridge and structural projects, including both contemporary and historic bridge rehabilitations.
Why Join?
This position is ideal for a skilled Project Manager with a passion for team leadership and structural engineering. Our client's commitment to growth means an environment that fosters both professional development and career advancement. The Bridge and Structures Team Lead will report to the COO and play a pivotal role in driving quality and innovation across structural projects.
Key Responsibilities
Manage a team focused on bridge and structural infrastructure projects, providing guidance and mentorship to junior engineers.
Oversee project delivery for city, county, and DOT clients, with a focus on INDOT and public sector projects.
Develop client relationships and lead efforts to expand the structural project portfolio.
Coordinate with internal teams to enhance project timelines, budget management, and project quality.
Solve complex engineering challenges, utilizing innovative and collaborative solutions.
Qualifications
Bachelor's degree or higher in Civil Engineering.
Registered Professional Engineer (PE) in Indiana.
10+ years' experience in bridge and structural project design.
5+ years' experience in project management, with proven team leadership.
Experience with public sector design projects for state, county, and municipal clients.
What Our Client Offers
Comprehensive benefits including 401(k), major medical coverage, life and disability insurance.
Generous PTO, career development resources, and flexible remote work options.
A supportive team culture with social events and a family-like work environment.
If you are a service-oriented leader ready to grow with a dynamic organization, we invite you to apply today. You can also email your resume to *************************
Our client is an equal opportunity employer.
Part-Time Office Manager
Remote Job
At AdMedia, we believe your is just the starting line. Our fun, highly motivated team has pioneered the largest search marketplace outside of the major engines! We have an award-winning ad tech platform, and we compete head-to-head with Google. We're enjoying unrivaled success as a formidable disruptor in the paid online search advertising industry.
Job Description:
We are a fast-growing advertising technology company that leverages cutting-edge technology and data-driven strategies to drive outstanding results for our clients.
We're looking for a well-organized professional to design and manage our Chicago office. Our employees are fully remote, so this office space is used for hybrid workspace, meeting space, and a place to entertain clients.
This is a part-time, hybrid position. You must be local to Chicago, Illinois.
Responsibilities:
Facilitate the initial design, layout, and set up of the newly acquired office space
Maintain office organization and efficiency
Ensure office is cleaned prior to meet ups and client engagements
Facilitate set up for events
Keep up-to-date with inventory and order supplies as needed
Professional communication
Check mail
Ensure office is accessible to employees and clients on an as needed basis
Required Experience and Qualifications:
Must be local to Chicago, Illinois
Availability to be present at office space on an as needed basis
Strong organization skills
Ability to manage multiple tasks simultaneously
This is a part-time position with a monthly salary of $500.
Data Team Project Manager (Term)
Remote Job
Job Type:
Term (Fixed Term)
Data Team Project Manager (Term)
RAND is seeking a highly motivated and experienced technical project manager, to provide supporting leadership to the Data Team on a project at RAND. The Data Team is composed of 18 programmers and data scientists, who are distributed across the US, primarily in remote positions. The Data Team works in support of the overall project team, which includes 180 interdisciplinary team members. The incumbent will work on project in RAND's Disaster Management & Resilience Program, that supports the Federal Emergency Management Agency (FEMA) through unprecedented challenges as they respond to COVID-19.
This is a term position with an end date of April 2nd, 2025, with the possibility of renewal through April 2nd, 2026.
Qualifications
Applicants should have excellent project management skills, demonstrated in internship/work experience, and must be highly motivated, organized, flexible, and demonstrate a strong commitment to RAND's core values of quality and objectivity. Applicants should also have:
Experience managing projects with 5+ team members.
Understanding of software development methodologies.
Experience and knowledge of programming languages, such as Python, R, and JavaScript.
Experience and knowledge of version control best practices and tools (e.g. Git).
Experience with project management software (e.g. Notion and Jira).
Ability to communicate clearly and effectively, both orally and in writing.
Ability to effectively synthesize information and communicate technical information to a non-technical audience.
Strong interpersonal skills and the ability to work effectively as a remote member of multi-disciplinary teams.
Fluency with Microsoft Office suite
Ability to work under pressure and meet deadlines.
Duties
Develop understanding of project scope and requirements and convert requirements into technical directives.
Establish project management best practices within the Data Team.
Implement project management practices in collaboration with technical staff to improve and guide tasks.
Manage staff work assignments, and adjust staff work assignments when challenges arise or priorities shift.
Develop and implement effective metrics to track task progress and outcomes.
Organize and run internal project meetings. Ensure minutes are taken for meetings.
Assist the project leader identify and monitor project risks and develop mitigation strategies.
Provide clarification and understanding of technical requirements to staff.
Communicate project progress to leadership staff.
Education
Minimum: Bachelor's degree (or PMP Certification with HS diploma)
Experience
4 years minimum
Security Clearance
The ability to obtain a DHS Fitness clearance; active DHS Fitness clearance preferred.
Location
Fully remote
Salary Range: $73,700 - $152,400
Project Manager I $73,700 - $109,400
Project Manager II $85,700 - $127,500
Project Manager III $100,100 - $152,400
RAND considers a variety of factors when formulating an offer, including but not limited to, the specific role and associated responsibilities; a candidate's work experience, education/training, skills, expertise; and internal equity. The salary range includes base pay plus RAND's sabbatic pay (which provides additional compensation above base pay when vacation is taken). In addition, RAND provides strong benefits including health insurance coverage, life and disability insurance, savings plan, paid time-off and more.
#RANDCorp
Equal Opportunity Employer: race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet
Psychology and Sociology Curriculum Team Manager
Remote Job
UWorld is seeking a Psychology and Sociology Team Manager to join our growing organization. In this position, the Curriculum Manager will lead a team of fellow behavioral sciences experts and contribute to our web-based MCAT Psychology/Sociology and AP Psychology Question Banks. This is a great opportunity to partner with some of the brightest minds in education.
UWorld is a highly collaborative, creative, and employee-centric environment that provides long-term career opportunities to educators who are passionate about teaching the next generation of professionals from all disciplines. Call us geeks. Call us nerds. But make no mistake, UWorld's goal is to be the company people call on to help "make the really hard things easy to understand."
Minimum education required:
+ Master's Degree or higher in Neuroscience, General Psychology, Clinical Psychology, or other related Behavioral Science discipline
+ Experience or background in a clinical setting is a plus
+ PhD is a plus
Minimum experience required:
+ 5+ years of leadership experience in a related Behavioral Science discipline
+ 5+ years of experience teaching at the undergraduate level
+ 2+ years creating educational materials in a corporate or academic setting
Required skills:
+ Passion for education and learning
+ Effective problem-solving skills and acute attention to detail
+ Excellent verbal and written communication skills
+ Ability to think strategically and analytically and execute conceptual ideas into a finished product while meeting deadlines
+ Proven history of working independently while leading within a team environment
+ Ability to communicate in a professional, constructive, and tactful manner with both leadership and fellow team members
+ Proficiency in using data and technology to improve a team's operational efficiency
+ Ability to present our product and champion UWorld at public events (eg, conferences, high schools/universities) and web-based meetings
Job responsibilities: Reports to the Director of Pre-Health Education
+ Creates a supportive and collaborative team environment
+ Empowers team members from all backgrounds with the skills and mentorship they need to perform optimally
+ Identifies, communicates, and quickly reports issues or events within the team
+ Motivates employees to perform at their best and work towards goals as effectively as possible
+ Engages in conflict resolution measures with employees
+ Conducts regular and annual performance reviews with employees
+ Assesses/reviews specific content created by the writing team, pinpoints content areas that need improvement, and ensures content adheres to UWorld standards of quality and style
+ Works with illustration and Department Director to efficiently high-quality educational images that adhere to the UWorld standard
+ Generates hiring samples, assesses new applicants, provides hiring recommendations, and carries out job interviews
+ Trains new staff and creates and monitors individualized development/training plans
+ Oversees the day-to-day operations of team members and of the team (maintaining and reviewing production calendars, assessing editing/illustration delivery timelines, delegating tasks to team members)
+ Works with Department Director and support teams to troubleshoot and resolve any issues related to software and day to day processes
+ Interfaces with sales and marketing to provide necessary expertise for key projects
Benefits
Compensation and Benefits
+ Competitive compensation (contingent on experience)
+ Paid time off (based on sliding scale according to hire date and work hours), parental leave, bereavement, and 8 hours of volunteer time
+ A generous paid holiday schedule that includes the entire week of Christmas
+ Comprehensive benefits package (medical, vision, dental, life, disability and pet insurance)
+ 401(k) plan for retirement with 5% employer matching (eligibility after 90 days of employment)
+ Annual professional and career development opportunities available
+ Relaxed work environment that offers flexibility to work remotely 1 day per week
+ Social Committee that offers an inclusive environment to get to know coworkers in a fun way
+ Daily on-site group fitness classes
At UWorld, we believe strength is derived from the talents, ideas, and experiences of a diverse workforce. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. UWorld is proud to be an equal opportunity employer providing a drug-free workplace. If you have a disability or special need that requires accommodation, please let us know.
Team Manager/ Senior Coordinator of Community Services
Remote Job
Beatrice Loving Heart is currently seeking a qualified experienced Supervisors for the position of Team Manager. The Team Manager will assist our clients in the state of Maryland. This position is fully remote and training will be provided through Zoom during the COVID-19 crisis.
Here is what you can expect as a Team Manager
---
Quarterly performance bonus!
Competitive pay, including mileage reimbursement!
Extensive benefits, including gym membership discounts at major gyms including LA Fitness and Planet Fitness, excellent recreational discounts across Maryland (including, but not limited to, movie theaters and amusement parks), paid vacation, and sick leave accrual including paid holidays.
Employer-paid training. Employer-provided laptop and cell phone, and printer!
Employment Security Offer Letter Agreement with annual performance-based bonus and pay raise!
The Team Manager works interdependently with the assigned team to maximize quality outcomes for individuals. While this is not a Social Work position, our Team Managers perform some of the same tasks as Social Workers. Tasks similar to those performed by a Social Worker may include assessing clients' needs, situations, strengths, and support networks to determine their goals. The Team Manager serves as the primary point of contact with clients. Perspective employees receive on-site training. Responsibility includes performing on-site visits, information gathering, monitoring of plans of service, and completing telephonic care coordination with participants. The requirements listed below are representative of the knowledge, skills, and abilities required.
Essential Responsibilities:
Ensure that Team Members are performing at an optimal level
Coordinate and work with the Training Team to facilitate the training of new hires
Evaluate the client's capacities to assist in the development of plans of service for coordination services.
The qualified applicant will be able to promote positive health behaviors to support optimal health and well-being.
Ability to Telework from home. Must have high-speed Internet connection and familiarity with Microsoft Office Suite (Word, Excel, Access, and Outlook) databases.
Establish telephone contact with all clients, family members, and caregivers to assist with the coordination of services while monitoring the existing plans of service.
Willingness to provide on-site visits to Individuals and coordinate a person-centered Plan of Service
The qualified applicant will be able to gather information to assist in the development of plans of service provided to clients.
The qualified candidate will be able to manage multiple priorities and tasks with the flexibility to improve services rendered to clients.
Uphold the organization s contractual billing guidelines when documenting activities in the system.
Collaborate with Social Workers, Registered Nurses, and others to assist Individuals with complex medical/psychological needs.
Educate clients on what self-direction is, its philosophy, and purpose, and assist with accessing resources.
Implement critical thinking in assessing and resolving complex client-related crises.
Assist clients with transitions from nursing or assisted living facilities to independence within the community.
Access internal and external resources for clients and collaborate with local community agencies and providers to achieve optimal client-desired outcome measures.
Qualifications:
The candidate will possess a Master s degree in health/human services or related fields (psychology, sociology, counseling, physical therapy, social work, and any relevant field).
Minimum of three years experience in case management.
Must possess oral and written communication skills.
Ability to conduct research on a computer and other sources.
Ability to use Microsoft Office, Excel, and PowerPoint.
Ability to write routine reports and correspondence.
Ability to communicate effectively with individuals with varied cognitive abilities to establish professional relationships.
Ability to read and interpret documents such as employment paperwork, assessment reports, and procedure manuals.
Must possess a valid Maryland driver's license and reliable transportation.
Ability to work with little to no supervision, manage own schedule, prioritize and perform multiple tasks effectively.
In addition to the above qualifications, the case manager must demonstrate:
*
The ability to adapt to the organization policy and procedural changes
Commitment to uphold the core values and mission of Beatrice Loving Heart and its dedication to those we serve.
Honesty and integrity in all aspects of day-to-day activities.
Benefits:
Health Insurance with Vision and Dental option
401 (k) Retirement Plan Option
Employee Assistance Program
State-wide Recreational Discount
Paid Personal Time Off
Company Paid Holidays
Mileage Reimbursement
** And much more**
*
Styling Team Manager (Remote - OH/WA/PA/NC)
Remote Job
About Us:
Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create exceptional, tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top institutional investors who share our vision of building the world's next great consumer brand.
At Short Story, we celebrate petiteness, boldness, and modern womanhood. Our culture combines an insatiable hunger for data, an unwavering commitment to creating superior products, and a hustle startup mentality. We have a strong sense of urgency. Since 2019, we've cultivated a team of dedicated problem solvers and fashion enthusiasts. We're excited for you to join us on this exhilarating journey.
As the Styling Team Manager, you'll have a key role in shaping our client's experience and the future of our teams and company. In this role, you must be proactive, because you'll be in the driver's seat. Your goal is to ensure that we consistently deliver a top-notch styling experience to our clients. This success should directly translate into client growth and satisfaction. You'll be instrumental in making sure we earn our client's business over and over again.
Role Expectations:
This is a fast-paced, high-impact role at the heart of our mission. The role requires 1) solutions-oriented thinking 2) adept management of a growing, diverse remote team, and 3) development of strong quantitative skills. This role can be demanding. You'll be expected to push your team to continuously improve. We want our Managers to not just identify issues, but more importantly, design and implement solutions! You'll take charge of building out the Styling team. You'll work closely with other functions. You will develop and sharpen your ability to lead, coach, and support a dynamic team. You are adept in the ability to read charts, interpret them, and make smart decisions based on data and styling behaviors. Finally, as our team and company evolve, we want you to be prepared to evolve as well.
Being a Styling Manager at a dynamic e-commerce startup is an exhilarating opportunity. It's a role that blends people management, and creativity with strategy, allowing you to craft a personal experience for millions of petite women. Every day presents a new challenge to ensure we are exceeding client expectations. You're at the forefront of a retail revolution, leading a team of passionate stylists, and together, creating trends that resonate with a unique and underserved market. This position is more than just management; it's about making a tangible impact in the lives of our clients, empowering them through fashion, and driving significant growth in an innovative, fast-paced environment. As a manager, you're shaping individuals, teams, and the future of our company.
Qualified candidates must reside in: Ohio, Washington, Pennsylvania, or North Carolina.
Your Responsibilities:
Own Key Metrics and take actions to drive improvements
Use Data, Analytics, and styling behaviors to determine what levers to pull
Implement new structures and processes that leads to improved metrics and overall client experience
Scale Styling Org to meet client demand. Account for different scenarios by planning for growth based on various forecasts for the next 3/6/12 months. Execute growth plan and make adjustments as needed
Manage, lead, and inspire our team of Senior Stylists and Stylists to ensure they are meeting/exceeding goals for individual performance, team success, and team morale
Manage the daily and weekly ebb and flow of the team workload so that we hit our goals
Design and implement coaching structures to manage performance, take corrective action and drive consistency amongst team
Hiring + Training: Effectively grow the Styling Org with quality candidates to keep up with growing startup needs
Attract new clients and drive repeat user orders
Maintain and improve our reputation as a top-tier styling service
Provide feedback to cross functional partners, Merchandising team based on client and stylist feedback
Research competitors offerings, how their Styling operations run, and how happy or unhappy their clients are with various aspects of their styling service in order to inform our team
Improve Client Retention Rate continuously from month to month to drive up client loyalty and reduce Churn Rate
Collaborate closely with other teams including CX, Operations, Merchandising, Product Development, Marketing, and Engineering
Requirements:
You have an eye for detail and quality
Experience with leading, coaching and supporting large, dynamic teams
Experience with implementing training/coaching programs for large teams
Ability to come onsite, frequency TBD
Strong analytical background and well versed in Google Sheets/Excel functions like pivot tables, vlookup
You are well versed in building presentations in Google Slides
You work well independently and collaboratively in a fast paced environment
Compensation and Benefits:
Attractive early stage compensation package
Medical, dental, and vision benefits
401k with company match
Flexible PTO policy
Catered lunch on Fridays and company events
Employee discount on merchandise
Opportunity to work at and grow with a Y-Combinator backed startup alongside a dedicated and experienced founding team
The actual compensation for this position may vary based on location, skills, experience, and business needs.
Short Story is committed to providing equal employment opportunity and a work environment free of discrimination and harassment for all employees and applicants. We work diligently to ensure equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, Veteran status, or other legally protected characteristics.
Remote Client & Team Manager | HJL
Remote Job
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth
potential. Join us for a unique opportunity where mentorship takes center stage,
fostering collaboration instead of competition.
Why Choose Us:
• Location Freedom: Embrace the freedom to work from anywhere in the world,allowing you to create your ideal work environment.
• Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance.
• Residual Income: Shift your mindset from one-time earnings to long term success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time.
• Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here.
• Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey:
• Residual Income Development: Learn the art of cultivating residual income streams,
ensuring financial stability and growth.
• Unlimited Growth: Explore opportunities for unlimited growth as you chart your
course in a company that values your ambition.
• Mentorship Embrace: Engage with mentors invested in your success, providing
guidance and insights to help you flourish in the business.
• Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in
your work without sacrificing personal freedom
Qualifications:
• Ambition Over Experience: No prior experience is necessary - we value ambition,
determination, and a hunger for success.
• Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst
for growth.
• Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and
collaboration.
If you're ready to embark on a career
where your success is not a solitary journey but a
shared venture, apply now.
Let's build extraordinary together.
Ignite your potential - Apply today!
Fullstack team Manager - Remote friendly
Remote Job
Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.
Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!
Our values:
Customer focus | Prioritize customers in everything you do
Ownership | Own your part, get things done
Teamwork | Make (team)work easy
Mastery | Continuously raise the bar
Integrity | Always do what's right, and respect people
Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.
Discover the steps we took to create a discrimination-free hiring process.
🌏 Location: You can choose to work in a full-remote mode as long as you're living in either France, Italy, Germany, Serbia, or Spain.
🌟Mission: Join us as a Squad Lead to save time and hassle for certified accountants and their customers by improving the Regate product.
⚡ Impact: You will lead a squad in charge of a part of the Regate app, enhancing the product and ensuring the resilience and quality of our systems at scale.
👩 💻🧑 💻 As a Squad Lead for our Regate team, you will:
• Drive the delivery of new features & key re-factorings for the Invoicing squad, responsible for customers invoicing from the Regate app.
• Elevate team performance through agile best practices, continuous improvement, and a strong quality-driven mindset.
• Provide regular feedback to your team members through 1-on-1s and quarterly progress reviews.
• Collaborate with engineering leadership, product and design teams to build a vision & strategy for your team, while ensuring smooth delivery.
• Act as a key player in the broader engineering organization, contributing to cross-squad initiatives that improve our engineering practices.
🤔 What you can expect:
• You'll join a team of experienced engineers who are pushing the boundaries of financial technology.
• We value proactive problem-solving, flexibility in project management, and a strong focus on quality and scalability.
• Change management - you'll be challenged to guide your team along the journey of integrating Regate's team into Qonto's operating system.
• We use React, Ruby, and a suite of modern development tools that support our agile workflow and collaboration.
• We're committed to personal and professional growth, offering opportunities for advancement through our career path, performance reviews and learning & development programs.
🏅 About You:
• Technical Leadership: You have a solid track record of leading tech teams towards achieving significant product milestones. With a strong background in backend technologies with Ruby, Ruby on Rails, or frontend with React.JS, you'll lead by example and drive technical excellence.
• Team Development: Your passion for mentoring and developing talent will contribute to building a high-performing team..
• Stakeholder Management: Your ability to collaborate effectively with product managers and other stakeholders will ensure the success of our projects.
At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.
🎁 Perks
A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.
- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
- Tailor-made remote work policy depending on the job you apply for and where you live;
- Competitive salary package;
- A meal voucher;
- Public transportation reimbursement (part or global);
- A great health insurance (depending on the country);
- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;
- Monthly team events.
💪 Our hiring process:
- Interviews with your Talent Acquisition Manager and future managers
- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like
We will send you an interview guide so you can best prepare yourself.
On average, our process lasts 20 working days and offers usually follow within 48 hours 🤞
To learn more about us:
Qonto's Blog | Les Échos I L'Usine Digitale | Courrier Cadres
To know how your personal data will be processed during your application process or to request its deletion, please click here.
Senior FP&A Team Manager
Remote Job
Storyblok is the enterprise-ready headless CMS that empowers developers and marketers to bring ideas to market faster. It supports the entire content lifecycle-from creation and management to delivery-streamlining workflows, boosting productivity, and ensuring exceptional performance and accessibility. Storyblok frees you from the pain of legacy CMS platforms and empowers your teams to ship content quickly and build with complete flexibility.
Designed for global scalability and secure collaboration, Storyblok enables teams to deliver seamless, engaging digital experiences at scale. Trusted by leading brands like Oatly, Virgin Media O2, Deliveroo, Renault, and Education First, Storyblok helps businesses of all sizes unlock new opportunities, channels, and markets-delivering a bigger, faster market impact.
WHAT IS IN IT FOR YOU
You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:
Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
Personal development fund for courses, books, conferences, and material
VSOP (Virtual Stock Option Plan)
The annual international team-building trip, quarterly and monthly online get-togethers
As a fully remote company, with work-life balance at its core, you'll enjoy flexible schedules
An international team that loves to have fun at work and works hard together to accomplish shared goals
JOB SUMMARY
Be the mastermind behind Storyblok's financial planning and forecasting. To drive strategic business decisions, you will align cross-functional teams to ensure accurate financial forecasting, budgeting, and performance analysis. This role requires a deep understanding of the SaaS business model, including knowledge of benchmarks and SaaS KPI. As a Senior FP&A Team Manager, you will also be responsible for driving our automation processes within Google, Netsuite and other BI tools. You will manage your team with a strategic mindset and show the ability to communicate complex financial information to executives.
ESSENTIAL JOB FUNCTIONS
Manage and streamline the preparation of monthly financial statements, budgets, cost reports, and financial forecasts with all involved teams and ensure accuracy.
Regularly update forecasts based on actual performance, market trends, and changes in business strategy.
Lead the KPI report creation and conduct in-depth analysis of key business and cost drivers.
Enable managers to compare KPIs against relevant industry (B2B SaaS) benchmarks.
Drive the annual budgeting process, including setting timelines, coordinating with different teams, consolidating inputs, and preparing analysis for the senior leadership team.
Develop long-term financial models with your team, incorporating revenue forecasts together with revenue operations, operating expenses, capital expenditures, and cash flow projections.
Partner with business leaders to provide actionable insights and recommendations to improve profitability and operational efficiency.
Act as a key financial advisor to the executive team, contributing to strategic planning and decision-making processes.
Lead system/process improvements, automation and standardization initiatives.
Manage, mentor, and develop the Financial Planning and Analysis Team that acts as a business partner to different divisions.
Work closely with the data team for automation and data accuracy.
Develop a single source of truth for our financial data and B2B SaaS KPIs in collaboration with our data team and different reporting functions within Storyblok.
Be part of operational work and support the entire Financial Planning and Analysis Team team during peak times.
EDUCATION AND EXPERIENCE
Experience managing a team and financial planning and analysis, with 7+ years in the B2B SaaS industry
Investment banking / investing or management consulting background is an advantage
Experience as a Financial controller, working closely with Accounting
Proven track record of managing a high-performing FP&A team and driving strategic financial initiatives, preferred experience with a start-up or a scale-up.
Deep understanding of cost accounting, forecasting and deviation analysis
Degree in finance, accounting or related fields preferred
Consistent track record of automation within financial initiatives.
Strong skills with Google Sheet (Excel), Netsuite and BI tools
QUALIFICATIONS
Highly analytical and detail-oriented, with a strategic mindset and a proactive approach to problem-solving.
Strategic thinking and a knack for numbers
Strong work ethic, accountability, and team-player mentality
Excellent communication and interpersonal skills
MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Remote (home) work opportunity or funded by Storyblok co-working space
GENERAL TERMS
Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic.
You can find more information about our privacy policy
here
.
All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending *****************. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).
Here is a sneak peek of
Storyblok's Visual Editor
If you need an accommodation for any part of the application process, please email ********************************
Accounting Team Manager (Fully Remote)
Remote Job
Our client is a fast growing, modern, 100% remote organization delivering bookkeeping, payroll, bill-pay, invoicing and sales tax filing services to hundreds of customers nationwide. They're actively seeking their next Accounting Team Manager (fully remote) - a joyful and driven team member with excellent communication skills, experience managing a multi-client cloud accounting team, and a love for process, teaching and leading. They are a company on a multi-decade journey of evolution, we relish promoting from within, and will support you in your efforts to grow with the company.
This position is available for US based individuals seeking full time, fully remote work, allowing you to balance other important parts of your life with an exciting, fulfilling career.
So what are we looking for in an ideal candidate?
Personal Skills
Excellent communication skills across a variety of channels
An instinctive ability to recognize, retain, and respect team members
A love for training, supporting and mentoring their team members to reach their full capabilities
Humility, patience, and a deeply rooted servant leadership mentality
Joy. A pleasure to work with; energetic and warm. You are enthusiastic about work daily
Professional Skills
Mastery in cloud-based client accounting services with 3+ years managing a team of 5+ accountants that oversaw multiple sets of large, complex, accrual-based books from end to end. Public accounting experience is a plus
Bachelor's in Accounting
Intuition for understanding clients and knowing how to solve relationship challenges
Fluency with cloud accounting technologies (QBO, Bill.com, Gusto, Expensify, etc.)
Love of documentation, process and detail. You create and build buy-in to structured workflows
Resourcefulness. An independent problem solver that can also ask for help when needed
What does the day to day look like for this role?
As Team Lead, you will be serving 30-60 medium-sized clients ($3MM-$6MM annual revenue) with a team of 6-9 part-time and full-time remote accounting staff
Your primary responsibilities are:
To joyfully manage your team - to get to know them as individuals and to build team cohesion and trust through holding weekly team meetings and individual 1-1s
To oversee your team's delivery of client accounting services - this includes bookkeeping, payroll processing, bill pay, expense management, sales tax filings, reporting, etc. Monitoring to-do lists to ensure tasks are done on time, monthly and quarterly audits of work to ensure quality control, answering difficult accounting questions for the team, guiding the team in difficult conversations with clients, managing hours and driving efficiency. Communicating team capacity to sales. Detailed oversight of new client onboarding.
To support and advise - using experience to guide clients on unique finance and accounting challenges. Play an active role in System Six growth and improvement
Importantly, here's what's in it for you:
A joyful work environment where employees and culture are paramount. Our team loves what they do and we can't wait to show you how that energy permeates throughout System Six
Strong compensation. We strive to pay at the top of our industry and this position offers a starting salary of $100K inclusive of variable compensation
Competitive benefits. We provide health, dental and vision insurance, retirement matching, PTO, sick time, paid holidays, maternity/paternity leave, bereavement and jury duty leave, annual wellness benefits, and an annual in-person gathering
The Company truly believes in the importance of maintaining a healthy work-life balance and we understand the importance of family and personal commitments. While they encourage their employees to prioritize their well-being outside of work, they request that you avoid taking on additional paid accounting or bookkeeping tasks beyond their role with us. Accounting positions operate on a full time W2 basis. Availability is required five days a week within standard professional hours.
Facilities Team Manager
Remote Job
**Introduction to BlueOval SK** At BlueOval SK, we will lead the transformation of the electric vehicle (EV) battery business through partnership (Joint Venture formed by Ford and SK On) to provide products and processes to increase our customers' experience. As the future of BlueOval SK, you will help lead the battery revolution by working alongside our teams as we build the batteries required for electric vehicle business excellence.
Ford and SK On are investing billions in Kentucky and Tennessee including building three state-of-the art battery manufacturing facilities between the two campuses at BlueOval City in Tennessee and BlueOval SK Battery Park in Kentucky. These brand-new advanced manufacturing facilities will use Ford's 100-years of automobile manufacturing expertise and SK On's 30+ years of electric vehicle battery expertise to become the world's best battery manufacturer.
**The Facilities Team Manager at BlueOval SK Battery Park in Glendale, Kentucky will have a unique, once-in-a-lifetime opportunity to be a key member of the start-up team, launching the facility from ground up** . The BlueOval SK Facilities Team Manager will lead the maintenance team within the Battery site in Glendale, KY in line with the facility Production System.
**Key Responsibilities**
**Safety**
- Ensure department compliance with government, industry and corporate standards
- Review department safety metrics and coordinate improvement activities
- Serve as maintenance liaison for launch-related activities, Construction Service Safety audits/compliance checks, and inter-department Pre-Task Analyses
**Quality**
- Direct data-driven maintenance processes to improve quality metrics
- Devise and implement strategy to tighten tolerances within specifications for fit, form and functionality
**Delivery**
- Coordinate the resources and activities required to ensure problem free start-ups
- Facilitate start-up/shift-to-shift meetings
- Facilitate constraint analysis and coordinate activities to eliminate bottlenecks
**Cost**
- Promote and ensure continuous improvement in the manufacturing engineering organization toward the common goal of improving product quality, plant competitiveness and total cost structure
- Monitor, control, and improve Equipment OEE
- Optimize throughput in accordance with budgets and cost objectives: meet or beat schedule
- Manage and support material control (spare part inventory), repair and rebuild programs, and reliability and maintainability reviews
**People**
- Supervise hourly skilled trade employees
- Communication and Recognition
- Participate in Time & Data Management meetings for scheduling, staffing, procurement, equipment maintenance, inventory control, constraint analysis, and the coordination of production activities with codependent departments
- Build Team Leaders' and Team Members' capabilities; mentor subordinates
- Create a conducive work environment for the team(s) to complete their assigned responsibilities / tasks; build and nurture a One Team environment
- Basic Administration of supervisory responsibilities and documents
**Maintenance**
- Lead all daily, weekend and shutdown maintenance planning with input from your team(s)
- Integrate the maintenance plan into total department business plan
- Maximize equipment effectiveness through a detailed, standardized, and prioritized preventive and predictive maintenance plan designed to improve productivity
- Provide resources, support, and priorities for all maintenance actions; Use designated system(s) to document all maintenance activities (planned and crisis) and create reports to support continuous improvement
- Use designated system(s) to analyze data and evaluate the effectiveness of the preventive maintenance plan, monitor cycle times of automation and capture down time events / trends. Review and follow up to improve equipment availability / OEE FTT%
- Jointly coordinate maintenance and engineering activities
**Environment**
- Ensure department compliance with government, industry, and corporate standards
**Minimum Qualifications and Key Experiences**
- Education: High School Diploma
- Experience: 1-2 years supervisory experience of skilled trades / technical support
- Ability to work any shift in a 7-day pattern
- Ability to work independently with limited supervision
- Capable of assigning work to hourly workforce and holding employees accountable for following processes pertaining to daily work assignments in terms safety, quality, and throughput
- Strong organizational and administrative skills
- Ability to multi-task
- Strong problem-solving and conflict management skills
- Successful candidate must be able to demonstrate leadership behaviors consisting of outstanding interpersonal, teambuilding, and communication skills
- Candidate must be flexible to significant travel during initial plant start-up phase
- Candidate must be willing to work remotely and in-person at temporary facilities as needed during initial plant start-up phase
**Preferred Qualifications and Key Experiences**
- Education: Bachelor's Degree
- Experience: 3-5 years automotive experience
- Knowledge of Lean Manufacturing principles
- Knowledge of constraint management principles
- Safety and Quality experience preferred
- State Electrical Certification is preferred
- Knowledge of plant electrical systems, including 3 phase power, switch gears, transformers, and power monitoring
- Knowledge of NFPA, NEC, UL, OSHA standards and regulations
**Capabilities Required**
+ Leading transformational change
+ Innovation
+ Critical thinking
+ Resourcefulness
+ Confidence, courage and independence
+ Strong interpersonal and influencing skills, collaborator
+ Drive for results and sense of urgency
+ Curious and Data-driven
+ Change Management and Organizational Design
This individual will have experience managing high degrees of complexity in processes and communication with all levels of leadership. They will rely on their project management skills and strong business acumen to help deliver business requirements.
A collaborative leadership style is necessary to influence and build meaningful relationships with all cross functional teams.
**Additional Information**
**About BlueOval SK**
At BlueOval SK, we will lead the transformation of the electric vehicle (EV) battery business through partnership (Joint Venture formed by Ford and SK On) to provide products and processes to increase our customers' experience. As the future of BlueOval SK, you will help lead the battery revolution by working alongside our teams as we build the batteries required for electric vehicle business excellence. We have a wide variety of opportunities for you to accelerate your career.
**The Opportunity**
Ford and SK On are investing billions in Kentucky and Tennessee including building three state-of-the art battery manufacturing facilities between the two campuses at BlueOval City in Tennessee and BlueOval SK Battery Park in Kentucky. These brand-new advanced manufacturing facilities will use Ford's 100-years of automobile manufacturing expertise and SK On's 30+ years of electric vehicle battery expertise to become the world's best battery manufacturer.
**For more information about BlueOval SK plans, please** **Follow this link.**
**What you'll receive in return:**
As part of the BlueOval SK family, you'll enjoy excellent compensation and a comprehensive benefits package that includes generous paid time off (PTO), retirement contributions, incentive compensation and much more. You'll also experience exciting opportunities for professional and personal growth and recognition. If you have what it takes to help us lead the transformation of the EV battery business, we'd love to have you join us.
**Benefits Include** :
+ 401k plan with retirement planning services
+ 401k company matching after completing three months of service
+ Medical and prescription drug coverage
+ Dental and vision coverage
+ Preventative Care
+ Eligibility for great ancillary benefits including: Flexible Spending Accounts (FSAs), Short-Term Disability (STD) and Long-Term Disability (LTD), Employee Basic Life and Accidental Death Dismemberment (AD&D) insurance, and Employee Supplemental Life Insurance
+ Access to Paid Time Off (PTO) after completing probationary period and Emergency PTO
+ Parental Leave
+ Access to Ford Vehicle Discount Program
+ Climate-controlled working environment
+ For a full list of benefits, visit our website:
+ ************************************
Candidates for positions with BlueOval SK must be legally authorized to work in the United States. BlueOval SK does not sponsor employment VISAs for candidates at this time. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
Facilities Team Manager
Remote Job
Introduction to BlueOval SK
At BlueOval SK, we will lead the transformation of the electric vehicle (EV) battery business through partnership (Joint Venture formed by Ford and SK On) to provide products and processes to increase our customers' experience. As the future of BlueOval SK, you will help lead the battery revolution by working alongside our teams as we build the batteries required for electric vehicle business excellence.
Ford and SK On are investing billions in Kentucky and Tennessee including building three state-of-the art battery manufacturing facilities between the two campuses at BlueOval City in Tennessee and BlueOval SK Battery Park in Kentucky. These brand-new advanced manufacturing facilities will use Ford's 100-years of automobile manufacturing expertise and SK On's 30+ years of electric vehicle battery expertise to become the world's best battery manufacturer.
The Facilities Team Manager at BlueOval SK Battery Park in Glendale, Kentucky will have a unique, once-in-a-lifetime opportunity to be a key member of the start-up team, launching the facility from ground up. The BlueOval SK Facilities Team Manager will lead the maintenance team within the Battery site in Glendale, KY in line with the facility Production System.
Key Responsibilities
Safety
• Ensure department compliance with government, industry and corporate standards
• Review department safety metrics and coordinate improvement activities
• Serve as maintenance liaison for launch-related activities, Construction Service Safety audits/compliance checks, and inter-department Pre-Task Analyses
Quality
• Direct data-driven maintenance processes to improve quality metrics
• Devise and implement strategy to tighten tolerances within specifications for fit, form and functionality
Delivery
• Coordinate the resources and activities required to ensure problem free start-ups
• Facilitate start-up/shift-to-shift meetings
• Facilitate constraint analysis and coordinate activities to eliminate bottlenecks
Cost
• Promote and ensure continuous improvement in the manufacturing engineering organization toward the common goal of improving product quality, plant competitiveness and total cost structure
• Monitor, control, and improve Equipment OEE
• Optimize throughput in accordance with budgets and cost objectives: meet or beat schedule
• Manage and support material control (spare part inventory), repair and rebuild programs, and reliability and maintainability reviews
People
• Supervise hourly skilled trade employees
• Communication and Recognition
• Participate in Time & Data Management meetings for scheduling, staffing, procurement, equipment maintenance, inventory control, constraint analysis, and the coordination of production activities with codependent departments
• Build Team Leaders' and Team Members' capabilities; mentor subordinates
• Create a conducive work environment for the team(s) to complete their assigned responsibilities / tasks; build and nurture a One Team environment
• Basic Administration of supervisory responsibilities and documents
Maintenance
• Lead all daily, weekend and shutdown maintenance planning with input from your team(s)
• Integrate the maintenance plan into total department business plan
• Maximize equipment effectiveness through a detailed, standardized, and prioritized preventive and predictive maintenance plan designed to improve productivity
• Provide resources, support, and priorities for all maintenance actions; Use designated system(s) to document all maintenance activities (planned and crisis) and create reports to support continuous improvement
• Use designated system(s) to analyze data and evaluate the effectiveness of the preventive maintenance plan, monitor cycle times of automation and capture down time events / trends. Review and follow up to improve equipment availability / OEE FTT%
• Jointly coordinate maintenance and engineering activities
Environment
• Ensure department compliance with government, industry, and corporate standards
Minimum Qualifications and Key Experiences
• Education: High School Diploma
• Experience: 1-2 years supervisory experience of skilled trades / technical support
• Ability to work any shift in a 7-day pattern
• Ability to work independently with limited supervision
• Capable of assigning work to hourly workforce and holding employees accountable for following processes pertaining to daily work assignments in terms safety, quality, and throughput
• Strong organizational and administrative skills
• Ability to multi-task
• Strong problem-solving and conflict management skills
• Successful candidate must be able to demonstrate leadership behaviors consisting of outstanding interpersonal, teambuilding, and communication skills
• Candidate must be flexible to significant travel during initial plant start-up phase
• Candidate must be willing to work remotely and in-person at temporary facilities as needed during initial plant start-up phase
Preferred Qualifications and Key Experiences
• Education: Bachelor's Degree
• Experience: 3-5 years automotive experience
• Knowledge of Lean Manufacturing principles
• Knowledge of constraint management principles
• Safety and Quality experience preferred
• State Electrical Certification is preferred
• Knowledge of plant electrical systems, including 3 phase power, switch gears, transformers, and power monitoring
• Knowledge of NFPA, NEC, UL, OSHA standards and regulations
Capabilities Required
Leading transformational change
Innovation
Critical thinking
Resourcefulness
Confidence, courage and independence
Strong interpersonal and influencing skills, collaborator
Drive for results and sense of urgency
Curious and Data-driven
Change Management and Organizational Design
This individual will have experience managing high degrees of complexity in processes and communication with all levels of leadership. They will rely on their project management skills and strong business acumen to help deliver business requirements.
A collaborative leadership style is necessary to influence and build meaningful relationships with all cross functional teams.
Additional Information
About BlueOval SK
At BlueOval SK, we will lead the transformation of the electric vehicle (EV) battery business through partnership (Joint Venture formed by Ford and SK On) to provide products and processes to increase our customers' experience. As the future of BlueOval SK, you will help lead the battery revolution by working alongside our teams as we build the batteries required for electric vehicle business excellence. We have a wide variety of opportunities for you to accelerate your career.
The Opportunity
Ford and SK On are investing billions in Kentucky and Tennessee including building three state-of-the art battery manufacturing facilities between the two campuses at BlueOval City in Tennessee and BlueOval SK Battery Park in Kentucky. These brand-new advanced manufacturing facilities will use Ford's 100-years of automobile manufacturing expertise and SK On's 30+ years of electric vehicle battery expertise to become the world's best battery manufacturer.
For more information about BlueOval SK plans, please Follow this link.
What you'll receive in return:
As part of the BlueOval SK family, you'll enjoy excellent compensation and a comprehensive benefits package that includes generous paid time off (PTO), retirement contributions, incentive compensation and much more. You'll also experience exciting opportunities for professional and personal growth and recognition. If you have what it takes to help us lead the transformation of the EV battery business, we'd love to have you join us.
Benefits Include:
401k plan with retirement planning services
401k company matching after completing three months of service
Medical and prescription drug coverage
Dental and vision coverage
Preventative Care
Eligibility for great ancillary benefits including: Flexible Spending Accounts (FSAs), Short-Term Disability (STD) and Long-Term Disability (LTD), Employee Basic Life and Accidental Death Dismemberment (AD&D) insurance, and Employee Supplemental Life Insurance
Access to Paid Time Off (PTO) after completing probationary period and Emergency PTO
Parental Leave
Access to Ford Vehicle Discount Program
Climate-controlled working environment
For a full list of benefits, visit our website:
************************************
Candidates for positions with BlueOval SK must be legally authorized to work in the United States. BlueOval SK does not sponsor employment VISAs for candidates at this time. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
Quality Engineering Management Team Manager
Remote Job
Love. It's what makes Subaru, Subaru . And as a leading auto brand in the US, we strive to be More Than a Car Company . Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise .
Position Summary
The Quality Engineering Management Team Manager leads the resolution of vehicle quality issues in North America, coordinating with Fast Action & Solutions Team (FAST), Subaru of America (SOA), Subaru Corporation (SBR), and Toyota Motor Corporation (TMC). This role oversees the SRD-NJ Quality Engineering Management (QEM) team, manages issue investigation and progress, and ensures effective communication and collaboration to achieve swift quality improvements. The manager also develops team members through training, performance evaluations, and career development activities.
Major Responsibilities
Works with relevant parties to quickly resolve quality issues for vehicles sold in North America. As leader of Quality Engineering Management (QEM) team, focuses on issue status management and progress with Toyota Motor Corporation's (TMC's) developed/produced vehicles.
Shares information with TMC's North American bases and Subaru Corporation's (SBR's) EV Center regarding TMC jointly developed vehicles and formulates strategies to investigate and request improvement and share them within Fast Action & Solutions Team (FAST). Serves as main point of contact for the involved teams regarding assigned quality issues.
Manages, trains, and guides team members, including career development, performance evaluation, and hiring activities.
Travels to retailers as necessary to inspect customers' vehicles and issue reports (Quick Response Activities [QRAs]).
If parts are recovered, investigates the parts in cooperation with SBR/TMC/suppliers.
Monitors the progress of the issue and develops information at quality progress meetings. Acts as project manager over deadlines, tasks, and priorities. Understands chain of command and uses knowledge, skill, and relationships with various groups to move an investigation to its conclusion.
Participates in multiple quality progress meetings held at FAST to be well-informed of quality overall in North America.
Additional Responsibilities
Plans and organizes for retailer visits and regular quality improvement meetings (including overseas in Japan and Canada, etc.).
Required Skills & Personal Qualifications
General knowledge of vehicle construction.
At least (8) years of related work experience, including:
At least (5) years of experience in automotive engineering or quality control management preferred.
Experience with people management preferred.
Technical knowledge and experience in electrical, mechanical, and software (Android OS, Linux, JAVA, C, etc.) based on automotive engineering preferred.
Strong written and verbal communication and presentation skills.
Ability to multi-task and prioritize while working in a fast-paced team environment.
Excellent problem-solving and root-cause analysis skills.
Strong computer skills (including Microsoft Office with particular emphasis on Excel and Access), as well as ability to create reports and databases.
Ability to foster cross-organizational teamwork.
Ability to interact effectively with Japanese people and adapt to Japanese business practices.
Education/Experience Requirements: BA/BS with 8-10 years of relevant experience
Work Environment:
Required Travel: 10% (May Include weekend and occasional overseas travel)
Hybrid Role: Remote work 2 days per week (After 90 Days Onboarding)
Physical Demands:
Can perform light mechanical duties similar to an automotive technician.
May be required to lift moderately heavy automotive components up to 50 lbs.
Internal Work Environment:
High pressure and deadline-oriented projects.
Frequently shifting priorities according to in-demand technical topics.
Frequent use of headset.
Prolonged use of PC.
Compensation: The recruiting base salary range for this full-time position is $89,400 - 120,000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. (Internal Job Grade: M1) In addition to competitive salary, Subaru offers an amazing benefits package that includes:
Medical, Dental, Vision Plans
Pension, Profit Sharing, and 401K Match Offerings
15 Vacation days, 9 Company Holidays, 5 Floating Holidays, and 5 Sick days.
Tuition Reimbursement Program
Vehicle Discount Programs
See our Careers landing page for additional information about our compensation and benefit programs.
Senior Team Manager , Client Delivery - Central Labs Services - Clinical Research
Remote Job
At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations.
Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world's largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines.
LabCorp is seeking Senior Team Manager, Global Client Delivery to join our Central Labs Services team. In this position, you will be responsible for the coordination and management of a regional team and global client(s) to ensure the successful implementation of the strategy, structures, processes and metrics of the team to deliver outstanding client satisfaction.
This is a remote opportunity and can be located anywhere in the US.
Responsibilities:
Manage and supervise the day-to-day operations of assigned client team members including managing performance metrics, accountability for outcomes and work distribution, performance evaluations, and ensuring the seamless integration of the Project Management team services.
Grow and develop the Project Management team including development of succession plans and individual development plans.
Ensure management of study milestones and proactive communication with clients, application of best practices regarding budget and risk management, and accuracy in documentation within systems.
Coordinate and monitor progress to ensure achievement of Project Management goals.
Proactively consult with clients regarding the impact of their decisions. Seek to understand their true needs and how to best deliver with the understanding of how the client defines success.
Instill and manage a culture of continuous improvement and quality and productivity ensuring the consistent implementation, use, and review of SOPs.
Monitor and track resolution of all client escalations, issues, and concerns.
Ensure all services failures are identified, tracked and resolved in a timely manner while taking preventative action to ensure that the same service failure does not occur again.
Effectively collaborate with others and work across boundaries as necessary assisting in day-to-day operations of the global team, working with appropriate BD Directors, and working across functions to remove barriers and optimize client delivery consistently.
Minimum Experience Required:
Minimum 3-5 years of people leadership experience including the management of other leaders with direct reports
Excellent written, verbal, and interpersonal skills
Demonstrated strong customer service skill and strong contribution to teamwork
Demonstrated high degree of initiative and ability to work collaboratively
Proven strength in planning, problem solving, and organization
Proven record of driving continuous improvement with high ability to manage change successfully
Demonstrated experience in team building, influencing, and conflict resolution
Proven track record of successful project completion
Experience and knowledge of clinical trials
Education:
Bachelor's degree in a field of science is preferred
High School Diploma required
Application Window: closes at the end of the day 1/8/2025.
Pay Range: 135-160K
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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For more information about how we collect and store your personal data, please see our Privacy Statement.
Manager, People + Culture (Comp + HRIS) - Client Service Team
Remote Job
Candidates are required to be located in: FL, GA, SC, NC, RI, CT, NH, MA Let us introduce ourselves. living HR is the remote-first, professional services “work agency” created to make work better. We have served over 400+ organizations to provide human-centric, future-of-work ready, HR-managed services, professional services, and products to augment HR and People functions around the world.
living HR believes in taking exceptional care of our team so they can take exceptional care of our clients, partners, and communities. We are adaptable, entrepreneurial, and always looking to iterate and make improvements, which can come with a lot of change (for the better). If you are looking for a role where no day is ever the same, and you prescribe to the idea that variety is the spice of life, then you will likely enjoy our way of working. The people who find the most success here are those who are willing to be a part of a team, where no task is too big or too small, and feedback is welcomed.
To learn more about our Culture Code, Cares Campaign, and our WeBelong work in Diversity, Equity, and Inclusion visit our website: **********************
Overview
Collaborate with the Principal and client stakeholders to support the successful delivery of living HR products and solutions. Play a critical role in maintaining a high level of client satisfaction by contributing to resource allocation, initiative prioritization, and achievement of project goals within defined budgets and timelines. Assist in coordinating and delegating tasks to the project team, ensuring smooth execution and adherence to client expectations.
ImpactConduct compensation benchmarking using market data and internal metrics to inform competitive salary structures. Develop and implement salary structures, pay bands, and other compensation-related frameworks that align with business objectives and client needs.Lead and participate in HR technology projects, including requirements gathering, vendor evaluations, implementations and system configuration, and user testing and development of training materials. Utilize data from people analytics, surveys, compensation benchmarking, and business metrics to generate actionable insights and recommendations. Collaborate with team members to support internal and external clients through impactful data storytelling. Apply a combination of HRBP and People Operations experience to help clients align HR initiatives with their business strategies, with a focus on tactical execution and operational improvements. Take a hands-on approach to delivering high-quality work, collaborating with team members to ensure tasks are completed effectively. Support team members' growth by sharing knowledge and creating opportunities for exposure to different practice areas. Build and maintain strong client relationships by supporting onboarding, implementation, and ongoing client needs, ensuring clients experience living HR's value as a strategic partner. Stay informed on emerging trends in compensation, HR practices, and leadership development. Contribute to team discussions on enhancing consulting offerings and identifying opportunities to add value for clients.
RequirementsBachelor's degree in related field Proven experience (3+ years) in professional services management, with a track record of successful project delivery and client satisfaction Minimum of 5 years of progressive experience in HR, specifically overseeing HR technology selection and implementation, people analytics, and compensation cycles and initiatives Experience working as HRBP or broad generalist within both SMB and enterprise organizations Experience with people analytics, survey data, compensation data, and business financial data HR Technology experience, preferred Execution of client strategy aligned to talent strategy Proven track record of driving innovation and continuous improvement to support business objectives and enhance employee engagement and retention Strong analytical skills with the ability to interpret data, analyze trends, and develop actionable insights and recommendations Ability to travel for on-site client facilitations
Metrics/KPIs Partner with principal to build and maintain strong account relationships by providing quality work that wows the client and drives strategic impact demonstrated through client KPIs (eNPS, turnover/attrition, career path ratio, time to fill, etc.) Continuously improve client satisfaction demonstrated through living HR service delivery KPIs (NPS, client retention, account growth, client referrals, etc.) Execute strong project management skills and organization that informs accurate reporting and leads to overall healthy account and project profitability and project completion timelines
$75,000 - $90,000 a year
Other helpful information
As a full-time team member, we offer you:
Autonomy & Flexibility: We call it, WfWiMS “Work from Where it Makes Sense,” a philosophy we have had in play since our inception in 2009, and we have no plans to change. This flexibility comes with a responsibility to self-manage and be an exceptional performer. We work remotely and have offices in our hub markets if you want to come in or go onsite with a client and from time to time, we do that too.
Compensation: Competitive, fair, and transparent base salary plus incentives for account growth, retention, and client referrals.
Comprehensive Benefits: We provide a wide range of benefits, including medical, dental, 401k, STD/LTD, life, and telehealth mental health counseling.*
Unlimited PTO/Paid Holidays: We encourage you to use your time, with a minimum requirement, and provide *23 paid holidays.
A Culture of Impact and Humanity: We care about the impact we make and the humanity we extend to each other, our clients, and our broader community. Learn more about the culture here: *****************************
What you can expect
While we wish we could personally respond to every candidate, we will only reach out to candidates that meet or exceed the requirements and align with where living HR has hub offices (********************************
Resources + staying connected
We have also built a career transition portal to help everyone in their search for their next role. Check it out: *********************************************
Follow us on social: ****************************************** | ************************************* | *************************************
Check out our Careers page for additional opportunities: ****************************
If you need assistance or any accommodations with this application, we're here and so happy to help. Contact us at *******************.
Future Opening: Aquatics Team Leader / Manager
Remote Job
Part Time - Hybrid - US Aquatics Team Leader British Swim School of Loudoun Do you want to have a job where you can really enjoy yourself and make a difference?! Dive in and join us! Come Join an exciting new swim school as our Lead Swim Instructor! Responsibilities would include:
+ Engagement with children/swimmers while smiling, singing, and having fun while teaching lessons
+ Learning and teaching swimming techniques with an emphasis on survival skills
+ Using your training to teach these techniques to all new swim instructors that join our program
+ Observing classes and performing coaching reports to ensure proper safety protocols and swim techniques are being followed to British Swim School brand standards
+ Conducting monthly in-service meetings and on-going training for the instructor team
+ Speaking to parents/customers about their children's progress
This position would start as a part-time position with an emphasis on teaching swim classes. As the business grows, there's potential opportunity to transition to full time.
Requirements:
+ Current lifeguard certification preferred but we can discuss getting it completed
+ Outgoing, contagious personality
+ Willing to learn and able to follow franchise brand standards and guidelines
Hours may include weekends, mornings, late afternoons and early evenings
Working at British Swim School is so much more than just a job...it's an opportunity to leave a legacy that may transform a child's life.
Since opening our doors in 1981, British Swim School has rapidly grown to be the premier water survival and learn-to-swim school. Our mission is "to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer."
We are constantly growing our enthusiastic team - and with over 200 locations across the US and Canada, there may be an opening near you!
Across every role and in each of our swim schools, our goal is to make everyone in the British Swim School family feel welcome as we work to ensure the "Survival of the Littlest." With this mantra in mind, you'll join a fun-loving team committed to promoting water safety and a lifelong love of the water.
While we teach swimming to all ages and abilities, the majority of our students are preschool and elementary-aged children, so our Instructor team needs to enjoy working with this young age group while also putting parents at ease.
Are you up to the challenge? Apply today!
Flexible work from home options available.
Compensation: $20.00 - $25.00 per hour
Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life.
As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the "Survival of the Littlest."
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.