At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Transportation Operations Managers to work in out sites across the country. Amazon Operations Manager, Transportation, Operations, Manager, Transport, Customer Experience, Manufacturing
$122k-166k yearly est. 1d ago
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Private Client Service Supervisor
Arthur J. Gallagher & Company 3.9
Team manager job in Tacoma, WA
Lead with Purpose: Oversee a Private Client Service team that delivers efficient, high-quality service to both internal and external clients. Drive Success: Support key sales initiatives, boost revenue retention, and enhance client satisfaction. Make Client Service, Supervisor, Private, Service, Benefits, Project Management, Insurance, Business Services
$49k-71k yearly est. 1d ago
Center Supervisor
Biolife Plasma Services 4.0
Team manager job in Lacey, WA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
You will oversee employee performance and scheduling
You will lead Inventory Control efforts and lead in operational efforts
You will work with donors to resolve concerns
You will analyze opportunities specific to non-conforming events
You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.
You will foster teamwork, communicate and resolve conflicts.
What you bring to Takeda:
High school diploma or equivalent
Cardiopulmonary Resuscitation (CPR) and AED certification
Frequent bending and reaching
Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
Fine motor coordination, depth perception, and ability to monitor equipment from a distance
Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
**BioLife Compensation and Benefits** **Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - WA - Lacey
**U.S. Hourly Wage Range:**
$25.70 - $35.33
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - WA - Lacey
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
No
$25.7-35.3 hourly 4d ago
Property Operations Manager
CV Resources 4.2
Team manager job in Bellevue, WA
CV Resources is partnering with a real estate investment and development firm in search for a highly skilled and experienced Operations Manager to support the growing operational demands of our property management platform. This role will be responsible for driving consistency, efficiency, and excellence across our portfolio, working directly with on-site teams and senior leadership. The ideal candidate brings deep operational knowledge of Yardi Voyager, RentCafe marketing, and property management finance, and will play a key role in systems training, compliance oversight, and customer experience.
Key Responsibilities:
Serve as a central resource and operational liaison between property sites and senior leadership.
Support and train on-site teams in the effective use of Yardi Voyager, including leasing workflows, rent collection, maintenance, and resident relations.
Lead deployment and optimization of RentCafe marketing, ILS marketing package levels and resident engagement tools.
Monitor and support Yardi P2P procurement workflows, invoice processing, and vendor compliance.
Review and ensure accuracy of financial reports, variance analysis, and assist with budget preparation and forecasting.
Field and resolve escalated resident and client concerns, collaborating with site teams to ensure positive resolution and service recovery.
Track and process utility bill-backs, including HOA reimbursement structures and commercial NNN reconciliations.
Create, refine, and deliver training programs to upskill on-site staff in operations, compliance, and systems use.
Monitor operational KPIs and compliance benchmarks across the portfolio.
Support due diligence, onboarding, or transitions for new properties.
Qualifications:
Bachelor's Degree required (Business, Real Estate, Finance or related field preferred).
Minimum 5+ years of experience in multifamily or mixed-use property management, with prior regional manager or senior property manager experience preferred.
Expert-level proficiency in Yardi Voyager and RentCafe required.
Strong knowledge of property operations, HOA pass-throughs, commercial lease structures (NNN/CAM reconciliations), and budget performance management.
Exceptional analytical skills with advanced proficiency in Microsoft Excel (pivot tables, lookups, modeling).
Experience with Yardi P2P or similar purchase order/invoice systems.
Proven ability to train, mentor, and support site teams in fast-paced environments.
Outstanding communication and problem-solving skills.
Customer-service mindset with a focus on accountability and results.
Entrepreneurial mindset to drive operational efficiencies and key performance indicators.
Ability to multi-task in a fast-paced environment.
Highly Organized with ability to develop and maintain standard operation procedures.
Desire to help and service the team through training and mentorship.
A team player who brings positive energy and leadership across departments.
Comfortable in both strategic and hands-on execution roles
$66k-115k yearly est. 4d ago
Office Manager
Mid-American Elevator Company
Team manager job in Everett, WA
Founded in 1974, Mid-American Elevator Company, Inc. is Chicago's largest independent elevator company and an industry leader. As a family-owned business, we combine the capability to handle significant construction, renovation, and maintenance projects with a personalized customer approach. With six locations, we prioritize safety, reliability, and exceptional support, ensuring all client needs are met. Our services include cost-effective elevator maintenance, service, and repair, often at rates significantly lower than original equipment manufacturers (OEMs). Mid-American's skilled mechanics and in-house engineers are equipped to handle virtually all brands and types of elevators with prompt and professional service.
Role Description
This is a full-time hybrid role based in Everett, WA, with the flexibility to work from home on occasion. The Assistant Manager Administrative will be responsible for overseeing administrative tasks, organizing schedules, ensuring departmental efficiency, and managingteam communication. Key duties include maintaining records, coordinating meetings, assisting with project documentation, and supporting office operations. The role also involves collaborating with management to optimize workflows and ensure compliance with company policies.
Qualifications
Strong organizational and time management skills, attention to detail, and the ability to multitask efficiently.
Proficiency in administrative duties such as scheduling, maintaining records, preparing reports, and managing correspondence.
Excellent communication and interpersonal skills to facilitate teamwork and effective interaction with clients and colleagues.
Familiarity with digital tools and software, including Microsoft Office Suite (Word, Excel, PowerPoint) and office management systems.
Problem-solving skills and the ability to work independently while supporting managerial objectives.
Experience in a leadership or supervisory role is beneficial but not required.
Bachelor's degree in Business Administration, Management, or a related field is preferred, but equivalent work experience will be considered.
Compensation
Salary $60,000-$80,000 depending on experience
$60k-80k yearly 4d ago
Pharmacy Operations Manager
Walgreens 4.4
Team manager job in Graham, WA
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. xevrcyc To review benefits, please click here /benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits
Salary Range: Hourly
About the team The User Growth team plays a core role in the acquisition, activation, engagement, and retention of billions of users/customers world wide. We are building platforms, leveraging data & ML models, and providing end-to-end solutions to power the global growth of TikTok Shop.
About the role:
We are looking for a senior Product Manager to lead our customer re-engagement strategy for TikTok Shop's U.S. operations. This role is ideal for someone passionate about content-driven commerce, who can blend user psychology, lifecycle insight, and experimentation to bring current users back into the funnel and increase purchase frequency. You'll own re-engagement surfaces, influence content strategy, and partner cross-functionally to drive retention through scalable product and system changes.
Responsibilities:
* Own the end-to-end product strategy for re-engaging users through content-driven surfaces (e.g., For You feed, Shop tab, notifications, retargeting).
* Partner with Data Science, Product Marketing, and Algorithm teams to identify high-potential user cohorts and trigger points for reactivation.
* Design, launch, and optimize A/B tests that deepen user engagement and maximize downstream conversion (GMV).
* Collaborate with the Content and Creator teams to optimize discoverability and surface relevant touchpoints that drive return usage.
* Translate lifecycle insights into roadmap features that reduce churn and increase DAU-to-purchase conversion.Minimum Qualifications
* 3 years and above experience in Product Management, ideally in content commerce, retention, or lifecycle engagement roles.
* Deep understanding of re-engagement loops and user behavior in social or commerce platforms.
* Data-fluent; able to translate insights into scalable features and run experiments with clear hypotheses.
* Experience partnering with Algorithm, DS, and Product Ops teams in fast-paced environments.
* Familiarity with content systems, creator ecosystems, or recommendation models is a strong plus.
Preferred Qualifications
* Masters Degree in Business, Economics, Computer Science or a related field.
* 5 years of relevant experience in E-commerce or operations in a technology company.
* Experience with customer engagement product is a plus.
* Familiarity with SQL is a plus.
A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $25.00
Maximum Salary: $35.90
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 3+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$25-35.9 hourly 7d ago
Regional Trade & Customs Operational Lead
Meta 4.8
Team manager job in Seattle, WA
The North America Trade Operations Lead is part of Meta's Global Trade Operations team, which is part of the Global Scaled Compliance Operations organization. As Trade Operations, we partner closely with all internal business partners engaged in cross-border trade to enable them to move fast, compliantly and efficiently. This includes our Infrastructure, Reality Labs, Enterprise supply chains. In partnership with Trade Legal, Tax and Finance we educate, enable and empower the organization by building sustainable trade compliance practices that align to the needs of the business while also being scalable for a rapidly growing global footprint. The Trade Operations team is invested in aligning and operationalizing trade practices through a combination of training, responsive partnership, demonstrated experience in both subject matter expertise and customer service.
**Required Skills:**
Regional Trade & Customs Operational Lead Responsibilities:
1. Serve as the primary point of contact for trade operations covering the NORAM region, including partnership with internal stakeholders, counsel, and customs brokers
2. Facilitate day-to-day import/export activities and assess accurate documentation for cross-border shipments
3. Monitor trade compliance inquiries by governmental enforcement agencies for resolution and root cause analysis
4. Determine HTS and ECCN classifications and maintain required documentation
5. Monitor compliance through assessments
6. Support internal/external audits and post-entry reviews
7. Develop and implement corrective actions for any compliance gaps
8. Coordinate, obtain and manage Support Manage the collection of information and preparation of export/import licenses and permits
9. Drive efficiencies in operations and within the NORAM Trade Compliance program. Support global trade compliance programs and initiatives including Trade Preference programs, new product introduction efforts, country expansion strategies and development of cross-functional relationships
10. Willingness to do all necessary tasks to get the job done. At Meta, nothing is someone else's problem
**Minimum Qualifications:**
Minimum Qualifications:
11. 8+ years experience in global trade compliance related roles, with emphasis on US jurisdiction
12. 4-year university degree in business, law, economics, finance or related discipline
13. Demonstrated experience with trade compliance related routines eg. HTS and ECCN Classification, determining and supporting the Trade Compliance requirements of cross-border movements of goods
14. Demonstrated experience with US and Customs Regulations and Export Control regulations (under the Export Administration Regulations)
15. Proven track record to work with minimal supervision in fast paced, cross-functional, and global environment
16. Willingness to travel as required
**Preferred Qualifications:**
Preferred Qualifications:
17. Post-graduate degree in business, law, economics, finance or related discipline
18. Experience using Canadian Automated Regulatory Management (CARM) System for Canada entries compliance oversight
19. Experience managing export classification programs
20. Customs broker license
**Public Compensation:**
$147,000/year to $210,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$147k-210k yearly 60d+ ago
Customer RevOps Manager
Magnify
Team manager job in Seattle, WA
Magnify.io is an AI-powered post-sales customer-success orchestration platform. We help software companies turn customer success into a true growth engine by unifying data across CRMs, product analytics, and support systems, then surfacing intelligent insights and automation to drive expansion, retention, and customer delight.
As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify's machine-learning forecasting. You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data pipelines are clean, and the foundation is in place for intelligent automation and predictive insights.
This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.What You Will Do
Lead Customer Onboarding: Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success.
Align Revenue Operations: Translate RevOps use cases into implementation plans, aligning Magnify to each customer's revenue reporting logic, forecasting strategy, and segmentation rules.
Configure & Troubleshoot Systems: Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies.
Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting.
Refine Processes: Continuously improve onboarding playbooks and implementation templates; share best practices with CS and Product teams.
Customer Advocacy: Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows.
Who You Are
RevOps-Fluent: Strong understanding of SaaS revenue operations-pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic.
Technically Savvy: Comfortable with SQL syntax, API concepts, and troubleshooting integrations; able to interpret queries and spot data issues.
Customer-First Communicator: Professional presence with the ability to build trust and engage both leadership and technical stakeholders.
Cross-Functional Operator: Skilled at aligning Sales, CS, Data Science, and Engineering toward shared outcomes.
Growth-Minded: You learn quickly, embrace challenges, and thrive in a fast-paced startup environment.
4-6 years in RevOps, Technical Account Management, Customer Success Operations, or similar hybrid roles within SaaS or data-driven platforms.
Strong RevOps background with direct forecasting and revenue-metrics experience.
Hands-on experience administering or configuring systems such as Salesforce, HubSpot, NetSuite, or Gainsight.
Ability to read and troubleshoot SQL queries (basic query writing a plus).
Strong project-management skills to coordinate multiple stakeholders and meet milestones.
Experience at an early-stage startup is a plus.
Magnify.io is an Equal Opportunity Employer and welcomes applicants from all backgrounds.
$109k-153k yearly est. Auto-Apply 60d+ ago
Fuel Development & Testing Team Manager
Terrapower 3.5
Team manager job in Bellevue, WA
TITLE: Fuel Development & Testing TeamManager
TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health. In 2006, TerraPower originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower's mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. As a result, the company's activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications - all for significant human health benefits.
TerraPower is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced nuclear reactor research and development and influencing change within the nuclear power landscape and bringing forward the critical production of medical isotopes. TerraPower is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. In addition, as a federal contractor, TerraPower has instituted an Affirmative Action Plan (AAP) in an effort to proactively recruit, hire, and promote women, minorities, disabled persons and veterans.
Fuel Development & Testing TeamManager
The Natrium Fuel Performance, Development & Testing TeamManager reports directly to the Senior Manager, Fuel Development & Qualification. This position is focused on managing the development and qualification of Natrium fuel. In this role, you will manage a dedicated team of engineers developing fuel performance tools and performing analysis and testing activities in support of TerraPower's advanced nuclear reactor project. This position also supports the senior manager in project scheduling and reporting activities.
Responsibilities
• Manage the Fuel Development & Testing Team
• Work with the Senior Manager to develop and maintain project schedules
• Assure compliance to procedures, standards and regulatory criteria
• Perform technical approvals on team deliverables
• Establish best practices and or leverage best practices within the team
• Communicate the status of engineering and project priorities to the team, stakeholders and management
• Develop and deploy nuclear fuel performance tools for advanced metal fuel technology
• Identify and perform key testing activities to support validation of fuel performance tools and fuel qualification
• Inform and support the fuel licensing process
• Ability to work effectively within a highly collaborative environment
• Delivers project work within schedule and cost constraints
• Effectively communicates project expectations and assignments to project teams
• Provides clear and concise updates of project progress
• Leverages technical knowledge and experience combined with analytical thinking to execute work
• Uses problem solving skills and operational judgement to make decisions and solve project issues
• Coordinate with the Material Development and Qualification, Fuel Supply, and Core Design groups to develop fuel technologies supporting Natrium Demonstration and future commercial reactor concepts.
• Coordinate with National Laboratories and other vendors to perform testing activities.
• Work with Human Resources to recruit additional staff.
• Train and develop young engineers.
• Establish and enforce procedures to ensure a safe working environment.
• Implement quality assurance policy and requirements for the project.
Key Qualifications and Skills
• B.S. or higher in relevant engineering discipline from an accredited university and 8+ years of relevant experience
• Two years of previous supervisory or mentoring experience or equivalent people leadership experience is required
• Advanced knowledge and experience in nuclear quality programs, design control, and configuration management principles, practices, and tools are required
• Experience working to ASME NQA-1 is preferred
• Experience with 10 CFR 50 Appendix B control programs is preferred
• Candidate must be a self-starter and possess ability to perform both individually and as a team contributor; proven ability to direct small teams with minimal oversight is preferred
• The successful candidate will possess a high degree of trust and integrity, able to communicate openly, and display respect and a desire to foster teamwork
• Proven track record in planning, budgeting, and execution of testing or modeling activities
• Proven track record in successful management and leadership
• Effective verbal and written communication skills
• Nuclear Industry knowledge / experience
• Knowledge of fuel performance modeling and/or fuel irradiation testing
• Knowledge of metallic fuel and/or sodium fast reactor technologies strongly desired
Job Functions
Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation. Information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.
• Motor Abilities: Sitting and/or standing for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)
• Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds
• Repetitive work: Prolonged
• Special Senses: Visual and audio focused work
• Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hrs./day
• Travel required: 0-5%
TerraPower's technology is controlled for export by various agencies of the U.S. Government. TerraPower must evaluate applicants who are foreign nationals (other than asylees, refugees, or lawful permanent residents) in accordance with U.S. Government export control requirements. To facilitate TerraPower's export control reviews, you will be asked as part of the application process to identify whether you are a U.S. Citizen or national, asylee, refugee, or lawful permanent resident of the United States. Government export authorization approval times vary. Based on the business needs for a particular position, TerraPower may not consider a foreign national from a country if it is impracticable to obtain timely Government export approval.
Job details
Salary Range Level 12: $168,316 - $252,475
*We typically place offers in the lower to middle portion of the range to maintain internal equity and allow room for growth. Any salary offered within the posted salary band is based on market data and commensurate with the selected individual's qualifications experience. This range is specific to Washington State.
Job Type: Full-time
Benefits:
• Competitive Compensation
• Salary, eligible to participate in discretionary short-term incentive payments
• Comprehensive Medical and Wellness Benefits
• Medical
• Vision
• Dental
• Life
• Life and Disability
• Gender Affirmation Benefits
• Parental Leave
• 401k Plan
• Generous Paid Time Off (PTO)
• 21 days of annually accrued PTO
• Generous Holiday Schedule
• 10 paid holidays
• Relocation Assistance
• Professional and Educational Support Opportunities
• Flexible Work Schedule
TerraPower Career and Benefits information: **********************************************
Please visit ****************** to apply
$80k-109k yearly est. 60d+ ago
Microsoft Dynamics CRM Lead
Sonsoft 3.7
Team manager job in Redmond, WA
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
At least 3 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
At least 2 years of experience in Microsoft Dynamics CRM Online Experience
Excellent Analytical and Communication skills
Leading or participating in the design and architecture sessions with the clients, gathering and documenting business processes and requirements for the project
Good knowledge of CRM's interoperability capability with MS Office, MS Office 365, SharePoint, Azure and MS BI Stack • C#/VB.net, ADO.Net, XML, T/SQL, Jquery, JavaScript, Web Services, ASP.NET, and Silverlight skills
Regularly communicating with the customer on the status of the issue resolution or Project.
Well Versed with Agile practices.
Excellent, understanding of MSCRM architecture and its interaction with other interfaced systems in the client environment
Experience in defining new architectures and ability to drive an independent project from an architectural standpoint
Understands and is able to articulate best practices related to application enhancements/customizations, integration with other applications
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of experience within the Information Technologies.
Additional Information
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
1.This is a Full-Time & Permanent job opportunity for you.
2.Only US Citizen Green Card Holder GC-EAD, H4-EAD L2-EAD can apply.
3.No OPT-EAD, H1B & TN candidates please.
4.Please mention your Visa Status in your email or resume.
$115k-156k yearly est. 60d+ ago
Customer Experience Partner - 100% Commission | Seattle, WA (TSG-1236881)
Strickland Group LLC 3.7
Team manager job in Seattle, WA
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national insurance organization. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future.
Our mission is simple: serve people and leave them better than we found them.
Why This Role Is Different This is not a traditional sales job or a corporate desk role.
This is a performance-based opportunity with a clear path to business ownership, leadership, and long-term income.
You are building something that belongs to you, not just filling a seat.
What You'll Do • Work with warm, inbound leads - no cold calling • Guide families through financial protection options • Deliver an exceptional customer experience • Build long-term client relationships • Follow proven systems and processes • Grow into leadership if desired What We Provide • 100% commission-based compensation • Full training and mentorship • Remote flexibility • Proven systems and lead flow • Personal and professional growth Who This Is For • Coachable, motivated individuals • Strong communicators • Professionals seeking income growth • Individuals open to learning No prior insurance experience required.
$61k-109k yearly est. 2d ago
Senior Digital Customer Experience Manager
Ziply Fiber
Team manager job in Everett, WA
Position Title: Senior Digital Customer Experience Manager Base Salary: $82,500 to $137,500 annually DOE Bonus: Target annual bonus Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day.
We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies.
And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people.
We strive to build relationships and provide customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions: Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors.
We put ourselves in their shoes and give them our full attention.
Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better.
Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.
Job Summary The Senior Digital Customer Experience Manager leads data-driven improvements across Ziply Fiber's web, mobile application, and internal platforms that support customer-facing teams.
This hands-on role drives experimentation (such as A/B testing), performance monitoring, and continuous optimization of digital customer touchpoints.
It provides cross-functional leadership to align strategies and deliver solutions that enhance the customer experience across both consumer and business segments.
Reporting to the Director of Customer Lifecycle Management, the role requires strategic thinking, strong communication, and the ability to balance long-term vision with day-to-day execution in a fast-paced environment.
Essential Duties and Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
Digital Experience Strategy and Optimization · Manage digital user flows across the App and Website to align with the prospect or customer's desired experience and to support key e-commerce and customer care business drivers.
· Define, lead, and often execute digital optimization initiatives to simplify and enhance the customer experience and deliver the desired business impact.
· Build efficient and scalable processes to use data, competitive analysis, best practices, and research to assess friction points and identify opportunities for optimization within our digital prospect and customer journeys.
Performance Measurement and Continuous Improvement · In partnership with sales, business segments, marketing and analytics, establish clear objectives and success metrics for new projects and monitor performance of key performance indicators (KPIs).
Work with analytics to develop reporting frameworks and methodologies to measure effectiveness.
· Identify trends and hypothesis through data analysis, mapping the digital customer journey, customer segmentation, and by conceptualizing content plans to inform a test and learn roadmap, and work with key partners to implement.
Cross-Functional Collaboration and Customer Advocacy · Collaborate with partners to research, diagnose and identify issues and possible solutions to improve the customer experience.
Working with stakeholders and user experience (UX) design, develop wireframes and designs that articulate the improved digital experience.
· Advise, inform, and contribute to digital go-to-market and merchandising plans as an advocate for the voice of the consumer.
Other Duties · Performs other duties as required to support the business and evolving organization.
Required Qualifications: · High school diploma or GED.
· Bachelor's degree (BA/BS) required or equivalent experience in a related field such as digital marketing, business, user experience design, or data analytics.
· Minimum of four (4) years of experience in digital product management and customer experience.
· Eagerness to learn new things and a passion for, and knowledge of, rapidly evolving digital best practices for brand, lead gen, e-commerce, and MarTech solutions.
· Ability to analyze, interpret, and use data to drive experiments, A/B testing and customer experience improvements.
· Strong experience in digital content strategy, SEO principles, CX management, e-commerce, journey mapping, and site merchandising best practices (including optimization and personalization).
UX Design experience a plus.
· Command of website development lifecycle and processes.
· Ability to lead/manage multiple projects while coordinating efforts across a variety of functional areas.
· Understanding of and experience with most key MarTech/Web solutions including Sitecore CMS, Adobe Experience Cloud (Analytics and Target), Google Analytics and Qualtrics.
· Exceptional written and verbal communication skills.
· Strong analytical approach to presenting recommendations and making decisions.
· Ability to work autonomously, think independently and resourcefully problem-solve.
· This position is a hybrid position working in the Kirkland office 1-2 days per week with minimal travel required.
Preferred Qualifications: · Experience working for companies with e-commerce and/or self-service, technology, software, or subscription products (Telecom/Cable/Wireless a plus).
Knowledge, Skills, and Abilities: · Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
· Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
· Strong verbal and written communication, attention to detail, and organizational skills.
· Ability to work within critical deadlines.
· Ability to adjust to rapidly changing priorities and schedules.
· Ability to provide excellent customer service.
Work Authorization Applicants must be currently authorized to work in the US for any employer.
Sponsorship is not available for this position.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system.
The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer.
Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber.
In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO: Ziply Fiber is an equal opportunity employer.
Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment.
Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
$82.5k-137.5k yearly 44d ago
Customer Service Manager - State Farm Agent Team Member
Ej Silvers-State Farm Agent
Team manager job in Renton, WA
Job DescriptionBenefits:
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Licensed Customer Service Manager
Job Summary:
The licensed customer service manager is accountable for leading and managing the customer service team to deliver exceptional service and support to clients. This role involves developing customer service policies, training staff, handling complex customer issues, and ensuring compliance with industry regulations. The manager will work closely with other departments to improve overall customer satisfaction and retention.
Key Responsibilities:
Team Leadership and Development:
Recruit, train, and mentor customer service representatives.
Conduct regular performance evaluations and provide feedback.
Foster a positive and productive work environment.
Customer Service Operations:
Develop and implement customer service policies and procedures.
Monitor and analyze customer service metrics to ensure goals are met.
Handle escalated customer issues and complaints in a timely manner.
Quality Assurance:
Ensure customer service interactions are aligned with company standards and regulatory requirements.
Regularly review and update training materials and operational procedures.
Conduct quality assurance audits and implement corrective actions as needed.
Customer Relationship Management:
Build and maintain strong relationships with key clients.
Gather customer feedback and work with other departments to implement improvements.
Develop strategies to enhance customer satisfaction and loyalty.
Compliance and Reporting:
Ensure the team adheres to industry regulations and company policies.
Prepare and present regular reports on customer service performance to senior management.
Maintain accurate records of customer interactions and transactions.
Collaboration and Communication:
Work closely with sales, marketing, and product development teams to address customer needs and concerns.
Facilitate regular team meetings to communicate updates and gather feedback.
Serve as a liaison between the customer service team and other departments.
Qualifications:
Education:
Bachelors degree in business administration, management, or a related field preferred.
Licensing:
Industry-specific license or certification may be required (e.g., insurance, financial services).
Additional certifications in customer service management (e.g., Certified Customer Service Manager (CCSM)) are a plus.
Experience:
Previous experience in customer service, with at least 2-5 years in a supervisory or managerial role.
Experience in the specific industry (e.g., insurance, finance, healthcare) is preferred.
Skills:
Strong leadership and teammanagement skills.
Excellent communication and interpersonal abilities.
Proficiency in customer service software and CRM systems.
Analytical skills to assess performance metrics and identify improvement areas.
Personal Attributes:
High level of integrity and ethical standards.
Problem-solving and conflict resolution skills.
Ability to work under pressure and handle challenging situations.
Working Conditions:
Primarily office-based with standard business hours.
Occasional travel may be required for training, meetings, or client visits.
Flexibility to work extended hours during peak times or for urgent matters.
Compensation:
Competitive hourly rate with potential bonuses based on performance, travel incentives, and quarterly bonuses.
Benefits may include health insurance, retirement plans, and professional development opportunities.
By effectively managing the customer service team and ensuring high standards of service, a licensed customer service manager plays a crucial role in maintaining customer satisfaction and fostering long-term client relationships.
$34k-54k yearly est. 7d ago
Customer Support Manager
Pitchbook Data 3.8
Team manager job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook Platform.
The Manager, Customer Support Tier 2 manages a team of Tier 2 Customer Support Specialists. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy. Ultimately, the Manager, Customer Support Tier 2 is responsible for managing an effective Customer Support team with an emphasis on professional development.
Primary Job Responsibilities:
Manage and lead a team of Tier 2 Customer Support Specialists to achieve SLA and meet quality standards for all client work
Ensure all new team members are successfully onboarded working with the other managers to manage an effective process; facilitate trainings as needed
Provide coaching and career development for team members
Maintain a regular cadence of 1:1s with each team member to recap performance, identify improvement opportunities and support career development
Audit customer chat, email and phone interactions weekly for quality and process adherence
Run performance reports in Salesforce and Tableau to track team results and update the Director, Customer Support weekly
Conduct biweekly team meetings to update Customer Support Specialists on best practices and continuing expectations
Collaborate with the Director, Customer Support Business Operations to develop the overall support strategy within the Customer Support organization
Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all client issues
Participate in Customer Support promotion and hiring process
Leverage a suite of tools including Salesforce and Tableau to monitor workflow, SLA and team performance
Regularly review Highspot to ensure you and your team are knowledgeable on the latest product and data initiatives and releases
Continually evaluate the opportunity for process improvements and implement best practices
Collaborate with Customer Support management in other PitchBook locations on process design and implementation as well as overall team initiatives
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
3+ years of customer support or operations experience and 2+ years leading a team, ideally in a Customer Support or Operations environment
Demonstrated success with workflow optimization in a real time, fast paced environment
Proficient with Salesforce or similar CRM preferred
Proficient with Microsoft Excel including pivot tables and advanced formulas
Have excellent verbal and written communication skills with a keen eye for detail
A client first attitude and love to engage with customers
Interested in financial markets or services, particularly private equity and venture capital
Ability to operate with a strong sense of urgency and deliver results
Have terrific prioritization skills to high call volume in parallel with project work
Comfortable to engage with a diverse array of customers
Team player with the desire to try new ideas in order to achieve greater levels of success
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $95,000
Target annual bonus percentage: 12%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-AD2
#LI-Onsite
$95k yearly Auto-Apply 60d+ ago
Customer Service Supervisor
Medosweet Farms
Team manager job in Kent, WA
Job DescriptionSalary: $27-$30 per hour
Description of Company:
Medosweet is a family-owned food and beverage distribution company whose mission is to create an Exceptional Customer Experience through Employee Teaming, Innovative Technology, and Fresh New Customer offerings while Honoring our Founders core values of recognizing Employees, Customers, Community, and Faith in the conduct of our company.
Medosweet's Vision is Providing Best in Class Service while treating All Employees and Customers like Family.
About the Position:
Medosweet's Customer Service Supervisor is responsible for overseeing our Customer Service team along with managing customer orders, resolving customer issues, answering phones, checking in visitors, running reports, scheduling PTO for team members, and creating and maintaining standard operating procedures (SOPs) for the department.
The Customer Service Supervisor will work closely with our Sales & Distribution Director and other departments to ensure the highest level of customer satisfaction and team performance. This position is considered a "working management" position, who will work alongside our Customer Service team.
Essential Duties and Responsibilities:
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Manage customer orders and resolve customer issues in a timely and professional manner.
Answer phones and greet visitors, ensuring a positive experience for all customers and visitors.
Be able to multitask and problem solve requests from several departments.
Monitor team performance and provide feedback to direct reports.
Schedule PTO for team members and ensure adequate coverage during absences.
Create and maintain SOPs for the department, ensuring consistency and accuracy in all processes.
Collaborate with the Sales Director and other departments to ensure the highest level of customer satisfaction.
Run reports and analyze data to identify trends and opportunities for improvement.
Maintain a positive work environment and foster a culture of teamwork and collaboration.
Position Requirements:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Skills:
This position directly supervises up to 2 or 3 employees, depending on the company growth. This position carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include assisting with hiring; training, planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
Education:
Bachelor's Degree and 3 years experience in Business or related experience and/or training; or equivalent combination of education and experience.
$27-30 hourly 22d ago
Customer Relationship Manager - Federal Way
Creditcorp
Team manager job in Seattle, WA
Why You'll Love Working Here
Who wants to make some good money? At Credit Corp Solutions, we're not your typical collections company. With over 2,000 employees worldwide, we've built a culture of growth, respect, and opportunity. When you join our team, you're not just starting a job - you're launching a career.
Highlights you'll enjoy right away:
No weekends ever - enjoy your work-life balance
Uncapped monthly bonuses - Our new reps are earning an average of $1,000 in bonuses within their first six months.
4 weeks of paid training - no experience? No problem
Medical, Dental, Vision - start soon after you do!
401(k), Paid Time Off, & 9 Paid Holidays
Free breakfast daily & fresh fruit options
$1,200 referral bonus - Who doesn't want to work with their friend?
The Role - Customer Relationship Manager
As a Customer Relationship Manager (CRM), you'll be the problem-solver and guide for customers working through financial challenges. You'll:
Build rapport and negotiate solutions that work for both the customer and company
Work in a goal-driven environment (with big bonus potential)
Gain hands-on experience that opens doors to leadership and advancement opportunities
What are we looking for?
Strong communication skills - confident, clear, and persuasive
Goal driven, KPIs, or deadlines (sales, retail, call centers, hospitality all count!)
Empathy, professionalism, and resilience
A competitive spirit - you love hitting goals and being rewarded for it
No collections experience required - we'll train you to succeed.
Ready to Join Us?
If you're motivated, competitive, and looking for stability with real career growth, we'd love to meet you.
Apply today and start building your future with Credit Corp Solutions!
Job Type: Full-time
Benefits:
401(k)
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: In person
$92k-131k yearly est. 2d ago
Customer Relationship Manager - Federal Way
Credit Corp Group
Team manager job in Seattle, WA
Why You'll Love Working Here Who wants to make some good money? At Credit Corp Solutions, we're not your typical collections company. With over 2,000 employees worldwide, we've built a culture of growth, respect, and opportunity. When you join our team, you're not just starting a job - you're launching a career.
Highlights you'll enjoy right away:
* No weekends ever - enjoy your work-life balance
* Uncapped monthly bonuses - Our new reps are earning an average of $1,000 in bonuses within their first six months.
* 4 weeks of paid training - no experience? No problem
* Medical, Dental, Vision - start soon after you do!
* 401(k), Paid Time Off, & 9 Paid Holidays
* Free breakfast daily & fresh fruit options
* $1,200 referral bonus - Who doesn't want to work with their friend?
The Role - Customer Relationship Manager
As a Customer Relationship Manager (CRM), you'll be the problem-solver and guide for customers working through financial challenges. You'll:
* Build rapport and negotiate solutions that work for both the customer and company
* Work in a goal-driven environment (with big bonus potential)
* Gain hands-on experience that opens doors to leadership and advancement opportunities
What are we looking for?
* Strong communication skills - confident, clear, and persuasive
* Goal driven, KPIs, or deadlines (sales, retail, call centers, hospitality all count!)
* Empathy, professionalism, and resilience
* A competitive spirit - you love hitting goals and being rewarded for it
No collections experience required - we'll train you to succeed.
Ready to Join Us?
If you're motivated, competitive, and looking for stability with real career growth, we'd love to meet you.
Apply today and start building your future with Credit Corp Solutions!
$92k-131k yearly est. 3d ago
LOSS PREV/CUSTOMER ENGAGEMENT SPEC
Fred Meyer 4.3
Team manager job in University Place, WA
Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- High School Diploma or GED
- Strong attention to detail
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Ability to work in a fast-paced environment
- Ability to work within strict time frames/resolute deadlines
- Strong critical thinking skills, attention to detail and ability to draw conclusions
Desired
- Ability to speak a second language
- Knowledge of Kroger policies, procedures, and organizational structure- Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Acknowledge customers in a friendly manner as they enter and exit the store
- Maneuver in the store's entry and exit areas
- Politely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observed
- Respond to activations of Electronic Article Surveillance (EAS) systems
- Assist customers with deactivation of EAS devices
- Answer customer questions concerning the location of items or sections within the store
- Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior
- Assist customers with bascarts that may lock up with Purcheck
- Report safety concerns to supervisor
- Comply with corporate policies and promote/follow company initiatives
- Maintain flexibility to work any shift
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
The average team manager in Kent, WA earns between $56,000 and $194,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Kent, WA
$104,000
What are the biggest employers of Team Managers in Kent, WA?
The biggest employers of Team Managers in Kent, WA are: