Team manager jobs in Lake Forest, CA - 1,510 jobs

Xanh SM is a leading electric vehicle (EV) and sustainable mobility solutions provider headquartered in Vietnam. With a commitment to transforming urban transportation, we have successfully expanded into the US Market and are now preparing to launch operations in the Global Market. Join us in driving the future of sustainable mobility. Develop and execute customer service strategies and operational plans Assign detailed KPIs to team members Manage all customer service and driver support activities nationwide to meet KPIs Coordinate resources to optimize staffing and operational efficiency Identify incidents and collaborate with departments to resolve customer and driver issues Monitor performance and propose improvements Plan and implement professional training programs Develop operational workflows and customer service standards Train and coach team members to meet system-wide operational requirements Research and enhance Call Center and CRM systems to support CS activities Requirements Bachelor's degree or higher Majors: Economics, Marketing, Tourism, Business Administration, Minimum 3 years of experience in a similar or relevant managerial role Management scope: 30+ team members Priority given to candidates with experience in Call Center or Customer Support within traditional taxi or ride-hailing platforms

Practice Type: Specialty Clinic & Ambulatory Surgery Center Employment Type: Full-time We are seeking an experienced and highly organized Medical Office Manager to oversee the daily operations of our medical practice and ambulatory surgery center. The ideal candidate will have a strong background in healthcare administration, excellent leadership skills, and the ability to ensure efficient workflows, regulatory compliance, and a positive patient experience. Key Responsibilities Manage day-to-day administrative and operational functions of the medical office and ambulatory surgery center Supervise, train, and support front office and clinical support staff Oversee scheduling, patient flow, and office efficiency Manage billing, coding coordination, insurance verification, and revenue cycle processes Ensure compliance with HIPAA, OSHA, and other healthcare regulations Handle payroll, timekeeping, and staff performance evaluations Maintain office budgets, supplies, vendor relationships, and equipment Serve as a point of contact for patients, providers, and external partners Address patient concerns and resolve administrative issues professionally Qualifications Experience in medical office management or healthcare administration Strong knowledge of medical billing, insurance processes, and EHR systems Proven leadership and staff management experience Excellent organizational, communication, and problem-solving skills Ability to multitask and work effectively in a fast-paced environment Education Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred What We Offer Competitive salary based on experience Benefits package including health insurance, PTO, retirement plan Supportive work environment and opportunities for professional growth How to Apply: Please submit your resume and a brief cover letter outlining your relevant experience.

A leading HR consulting firm in Los Angeles seeks a skilled consultant to enhance project implementations and train partners. Responsibilities include daily team meetings, analyzing technical issues, ensuring quality checks, and conducting customer training. Ideal candidates should have strong organizational skills and a commitment to delivering excellent consulting services. This role offers opportunities for growth and coordination with senior management. #J-18808-Ljbffr

Century Group is partnering with a client who is seeking a Tax Supervisor/Senior to join their team. This is a hybrid role with three days being onsite in their Woodland Hills, CA office. Exact compensation may vary based on skills, experience, and location. Expected starting base salary $85,000 to $90,000 per year. Job Description: Plan and supervise audit and tax engagements, including supervision of staff, monitoring budgets and progress, and reporting status to team members Research and analysis of accounting and tax issues Provide on-the-job training and constructive feedback to professional staff Direct interaction with client personnel to discuss and resolve tax and accounting-related matters Requirements: Computer skills including proficiency with tax and audit software Excellent verbal, written and interpersonal communication skills Able to communicate with professionals at all levels Able to communicate complex information to a variety of audiences Experience: Bachelor's degree in Accounting or Business and a minimum of 3 years' relevant experience REF46485 #LI-POST

Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures. Education Requirement: A. High School Diploma or Equivalent Day-to-Day Responsibilities/Workload: Position Summary: We are seeking a dedicated and experienced Supervisor to lead a team of claims advisors with providing in-person support to customers impacted by wildfires. This role is critical in ensuring compassionate, efficient, and accurate service delivery during a high-volume claims intake period. Key Responsibilities: • Supervise daily operations of in-person claims advisor teams at the designated support center. • Ensure claims advisors provide empathetic, accurate, and timely assistance to wildfire-affected customers. • Monitor team performance, customer interactions, and adherence to claims intake protocols. • Provide coaching, real-time support, and conflict resolution for front-line staff. • Escalate complex or sensitive customer issues to appropriate internal teams. • Collaborate with program leadership to ensure service levels meet KPIs. • Maintain accurate documentation of team activities, customer feedback, and operational metrics. • Ensure compliance with safety, privacy, and utility-specific policies. Required Skills/Attributes: Required Qualifications: • High school diploma or equivalent (Associate's or Bachelor's degree preferred). • Minimum 2 years of supervisory experience in customer service, preferably in-person or field-based. • Strong leadership and coaching skills, especially in high-stress or crisis environments. • Excellent interpersonal and communication skills. • Experience working with vulnerable populations or in emergency response settings. • Proficiency in basic digital tools (e.g., CRM systems, document handling platforms). • Experience in utility services, insurance claims, or healthcare. Desired Skills/Attributes: • Bilingual (Spanish or other languages) a plus. • Familiarity with trauma-informed customer service practices.

Key Responsibilities Deliver high-quality customer service and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization Provide polished, high-touch service to all visitors and external guests Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests Train and support team members on established processes, tools, and workflows Foster a collaborative team environment where ownership and accountability are shared across all agents Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times Qualifications We're interested in candidates who: Communicate clearly and professionally, both verbally and in writing Consistently deliver exceptional customer service and take pride in exceeding expectations Demonstrate sound judgment and the ability to assess situations and take initiative independently Has had previous management or lead experience in a customer support role And who have: A high school diploma or equivalent At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customer service environment Administrative experience, preferably within a professional services or corporate setting The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Property & Asset Operations Manager - Hawaii Portfolio Portfolio Coverage: Hawaii Employment Type: Full-Time | Exempt A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to oversee the operational and financial execution of a portfolio of retail and mixed-use properties located in Hawaii. This Orange County-based role sits between senior property management and asset management and focuses on execution, oversight, and financial discipline - not investment strategy. The position works closely with on-island teams, executive leadership, and internal partners to ensure consistent operations, accurate budgeting, and strong NOI performance across geographically remote assets. The Opportunity This role is responsible for translating approved asset plans into consistent operational execution. The ideal candidate brings strong property knowledge, financial acumen, and sound judgment to manage complex assets remotely while operating within defined approval frameworks. Key Responsibilities • Oversee operational and financial performance of Hawaii p roperties • Prepare annual operating budgets and forecasts • Review monthly financials and identify risks and variances • Oversee CAM reconciliations and expense recoveries • Interpret lease language related to expenses and tenant obligations • Serve as escalation point for tenant, vendor, and compliance matters • Coordinate with on-island property management teams • Support leasing execution and tenant onboarding • Oversee approved capital projects and track spend and timing • Provide clear performance updates to leadership Qualifications Required • 8-12+ years of commercial real estate e xperience • Strong background in budgeting and CAM reconciliations • Working knowledge of commercial leases and recoveries • Experience managing multi-tenant retail or mixed-use assets Preferred • Experience overseeing geographically remote portfolios • Hawaii commercial real estate experience a plus

The ideal candidate is an energetic, people savvy professional who doesn't mind wearing multiple hats. The candidate is experienced in handling a wide range of administrative duties and employee support-related tasks and able to work independently with little or no supervision. The most successful candidates will have some capacity with being entrepreneurial and nimble as well as be great at implementation and follow-through. The candidate will be comfortable working in a fast-paced environment and have the ability to anticipate needs, prioritize responsibilities, plan, organize and take initiative. Primary responsibilities include taking charge of all administrative duties in the office and ensuring smooth, efficient and safe operations. Essential Duties and Responsibilities: • Ensures office policies and procedures are being adhered to by all employees and visitors, and provides general support to visitors. • Manages relationships and contracts with all office vendors and service providers. • Answers main phone line and directs calls. • Assists with planning and executing office layouts and systems. • Plans and executes company events. • Books travel arrangements and tracks company travel log. • Organizes and schedules meetings and appointments. • Orders food, sets up and cleans up break rooms, food staging areas and meeting spaces as required. • Monitors and maintains office supplies inventory. • Orders company business cards, stationery and nameplates. • Handles company gifts/condolences, etc. • Performs clerical duties, such as sorting and distributing mail, distributing expense checks, preparing FedEx envelopes, filing paperwork, creating and posting signs. • Takes ownership of the accessibility and cleanliness of the lobby, general office areas, conference rooms and break room areas, making sure they are open, clean and well-stocked with supplies during the day and are closed down at night. • Maintains a safe, secure and pleasant work environment. • Performs other related duties as assigned. Skills, Experience, Education, and Abilities: • A minimum of five (5) years of experience as office manager or related administrative support role supporting senior managers in a fast-paced environment. • Strong computer skills, including Microsoft Outlook, Word, Excel, PowerPoint and SharePoint. • Ability to edit and create Word documents containing graphics; manage spreadsheets; send and receive e-mail; research and gather information from the internet, etc. • Proficiency in typing and the English language, including spelling, punctuation, grammar and oral communication. • Exercise discretion and a high level of professionalism in handling confidential information. • Reliable transportation (to be on time to work, pick up lunch, run errands, etc.). • Exceptional planning and organizational skills with the ability to manage priorities and meet deadlines. • Independent, self-starter, who is willing to seek increased responsibility. • Professional appearance and attitude. • Knowledge of principles and practices of organization, planning, records management and general administration. • Ability to communicate effectively and manage upwards. • Ability to operate standard office equipment, including but not limited to, computers, telephone systems, copiers and scanners. • Strong attention to detail. • Ability to multi-task. • Must be very organized. Intangibles Sought: • Team-Player • Pro-active approach to work • Enthusiasm • High work standards, well organized and meticulous • Integrity, commitment and honesty Physical Demands / Work Environment: Ability to reach high and low areas and move around the building with ease. Hours are 8 a.m. to 5 p.m. Mon-Friday in the office

ID 2026-18076 Element has an opportunity for a Customer Services Supervisor; the primary function is to lead the daily activities of the customer service team, ensuring exceptional support for clients primarily in the aerospace industry. This role involves resolving complex customer issues, coordinating with technical and testing departments, and ensuring that all customer interactions comply with aerospace standards, including regulations like AS9100. The supervisor is responsible for maintaining high customer satisfaction while promoting Element's reputation for quality and expertise Salary: $65,000 - $80,000/year (Depending on Experience) Responsibilities * Ensure that all facets of the client service group are providing an optimum customer service level as defined by the organization's business operating plans and strategic objectives * Responsible for a set of customers to manage as well monitor key accounts to ensure the team is reviewing test scheduling to ensure accuracy of due dates, completing status reports to clients, and communicating with regular updates on work in process to customers * Track open customer disputes to solve in a timely manner * First point of escalation for direct reports to assist with resolving complaints / issues * Train team members on communication technics to ensure maximum customer satisfaction is achieved * Resolve discrepancies on purchase orders regarding quantity, specifications, etc. * Address variation from POs, quotations and system pricing with internal business partners * Provide support to the sales team regarding customer concerns and potential new business opportunities. * Create purchase orders for outside processing on items that cannot accommodated at our facility * Responsible for a minimum of 5 direct reports and will need to make staff decisions including hiring, performance management, and approval of overtime and timecards * Demonstrate the Element Values to ensure an environment of respect and dignity * Other duties as assigned Skills / Qualifications * 5 years minimum experience in customer facing roles (or being the first point of escalation) * 2 years of supervisor experience or managing a team * Solid understanding of invoicing and handling of billing cycles * Aerospace or material testing background preferred * Bilingual a plus * Proficiency in Microsoft Applications (Word, Excel, Outlook and Power Point) * Strong communication skills, both oral and written. Able to communicate effectively with clients and colleagues with attention to detail. * Develop strong relationships with internal and external clients to resolve issues effectively. * Strong interpersonal skills including the ability to work effectively under stressful situations and remain calm when faced with deadlines and multiple priorities Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

Job Title: Operations Manager - Process Automation Reports to: VP, Operational Excellence About Our Organization RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone. Job Summary We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal. The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills. Duties and Responsibilities • Define KPIs and build dashboards to measure performance and support proactive decision-making. • Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation. • Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables. • Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers. • Implement processes and systems to reduce chaos and pull operations towards KPIs. • Be a thought partner to our operations, product, and engineering leaders. Qualifications Education/Experience • Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics. • 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management. • Experience operating, building, or otherwise getting your hands dirty to solve the problem. Skills • Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems. • Thorough and detail oriented. • Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter. • Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools. • Excellent communication skills and an ability to tailor your message to the audience. • Collaborative and teammate-lifting mindset.

The Dispatch Operations Manager is responsible for leading and optimizing all dispatch operations for fast growing fuel transport company in Southern CA. This role combines hands-on operational execution with strategic customer relationship management and business development. The ideal candidate brings deep fuel transport industry experience and excels at building high-performing teams while maintaining strong customer partnerships. This position serves as a critical bridge between operations, sales, and customer success. Essential Functions Operations & Execution (50%) Lead, mentor, and develop a team of Dispatch Coordinators ensuring 24/7/365 operational coverage Oversee daily fuel dispatch operations including order processing, driver scheduling, route optimization, and delivery execution Monitor and manage fuel allocation, inventory levels, and supplier relationships to maximize efficiency and minimize supply disruptions Ensure compliance with all DOT regulations, company safety protocols, and industry best practices Analyze operational metrics and implement continuous improvement initiatives to increase fleet utilization and reduce delivery costs Coordinate with drivers, terminals, and suppliers to resolve time-sensitive issues including delays, emergencies, and route changes Develop and maintain dispatch SOPs, training materials, and performance standards Manage shift scheduling, overtime allocation, and workforce planning to maintain service levels Customer Service & Relationship Management (30%) Serve as primary point of contact for key customer accounts, building and maintaining strong partnerships Conduct regular business reviews with customers to assess satisfaction, address concerns, and identify service improvement opportunities Respond to and resolve escalated customer issues with urgency and professionalism Monitor customer automated inventory management systems and ensure keep-full delivery commitments are met Represent Elite Fuels at industry conferences, trade shows, and networking events Collaborate with customers on forecasting, seasonal planning, and emergency response protocols Sales & Business Development (20%) Support new customer acquisition by participating in sales presentations, site visits, and contract negotiations Identify upsell and expansion opportunities within existing accounts Provide operational expertise during RFP responses and pricing development Gather competitive intelligence and market feedback to inform service offerings Partner with sales leadership to develop and execute growth strategies Required Qualifications Minimum 7 years of experience in fuel transportation, petroleum logistics, or bulk liquid hauling operations 5+ years in a supervisory or management role overseeing dispatch, logistics, or transportation teams Deep understanding of fuel supply chain operations including terminals, rack pricing, allocations, and carrier operations Proven track record of building and maintaining customer relationships in B2B service environments Strong knowledge of DOT/FMCSA regulations governing hazmat and fuel transportation Experience with transportation management systems (TMS), GPS tracking, and dispatch optimization software Excellent communication and presentation skills with comfort speaking to executives and at industry events Ability to work flexible hours and be on-call for operational emergencies Preferred Qualifications Experience with dispatch software such as TMW, FuelWise, PeopleNet, or similar platforms Background in retail, commercial, or wholesale fuel distribution CDL with Hazmat/Tanker endorsements (or willingness to obtain) Experience managing 24/7 operations with rotating shift coverage Prior P&L responsibility or budget management experience Key Competencies Leadership: Ability to motivate, develop, and hold teams accountable while fostering a positive work environment Customer Focus: Genuine commitment to exceeding customer expectations and building long-term partnerships Problem Solving: Quick decision-making under pressure with sound operational judgment Communication: Clear, professional communication across all levels from drivers to executives Execution: Results-oriented approach with strong follow-through and attention to detail Industry Knowledge: Deep understanding of fuel transport operations, regulations, and market dynamics Physical Requirements & Work Environment Primarily office-based with regular travel to customer sites, terminals, and industry events (up to 25%) Ability to be on-call and respond to operational emergencies outside normal business hours May require occasional weekend or holiday availability during peak periods or emergencies Compensation & Benefits Competitive base salary: $75,000 - $100,000 based on experience Performance bonus opportunity Comprehensive benefits package including medical, dental, vision 401(k) with company match Paid time off and holidays Professional development and industry conference attendance

The Team Lead -Kitchen, essentially ensures all associates take their breaks and lunches in accordance to State law and KBF policies. The team Lead also helps the Supervisor set up the Kitchen and assists with running the day operations, though they take guidance from the Supervisor or Chef. Salary Details: $22.06/hr. Responsibilities: The team Lead reviews the schedule for the day and creates a break and lunch plan for all associates to follow. Ensures all associates in the kitchen follow the break and lunch plan and take their time off as required and directed in order to stay withing State requirements. The team lead takes some feedback from associates on scheduling availability requirements, including nights, weekends, and holidays and gives those to the Chef before a schedule is created. Assist with breaks by taking over the role of the associate while they are out on break when no one else is available. Review the Six Flags Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. They will give direction to any associate if they are not following proper grooming or costume policies and report to Supervisor or Chef. Help set up the Kitchen when needed and work on the line as needed. Qualifications: High school diploma / GED required. Food Handlers Card required. At least 2 yearsof prior culinary experience. Must be able to work days, evenings, weekends, and holiday due to business needs.

The Operations Manager is the owner of day-to-day venue performance, combining building operations, event execution, and venue representation into one accountable role. This position ensures the venue is operationally sound, guest-ready, compliant, and professionally represented from the moment a client signs through post-event closeout. This role acts as the primary point of contact for clients, staff, vendors, and ownership, anticipating issues before they arise and ensuring every event runs smoothly, safely, and to brand standards. No task is too small if it impacts guest experience, safety, or operational excellence. Core Responsibilities 1. Building & Facility Operations Oversee all aspects of building maintenance, repairs, and upkeep Coordinate and manage vendors for HVAC, electrical, plumbing, structural, cleaning, pest control, elevators, and waste management Conduct regular facility inspections and preventative maintenance checks Ensure all equipment (elevators, bar equipment, lighting, sound, security systems, fire alarms) is operational and compliant Maintain organized records of repairs, warranties, inspections, service contracts, and logins (1Password) Respond immediately to urgent facility issues and emergencies 2. Venue Representative & Client Management Serve as the Venue Representative / Site Rep for all events Once contract and payment are completed, introduce yourself via: Initial intro call Follow-up intro email Two weeks prior to event: Conduct prep call Complete Event Prep Form in HoneyBook Confirm all logistics, timelines, staffing, and special requests Build rapport with clients, planners, and vendors while protecting venue policies and standards Act as the on-site decision-maker and client-facing authority during events 3. Event & Venue Operations Support Ensure venue is fully operational and event-ready for all bookings Manage and train all Event Hosts / Site Reps Coordinate with hospitality, bar, security, A/V, cleaning, and external vendors Oversee load-ins, load-outs, vendor setup, and breakdown to prevent damage Monitor: Capacity and guest flow Safety and compliance Noise, elevators, restrooms, and common areas Troubleshoot issues in real time during events Each event requires: Site Rep / Venue Manager (Operations Manager or trained delegate) Security / Hosts Cleaning (during & post-event) A/V Engineer (if applicable) (Refer to the specific Venue Manual for staffing ratios.) 4. Staff Management, Scheduling & Conduct Schedule all event staff once event prep is completed (2 weeks prior) Ensure staff are briefed, trained, and aligned with SOPs Dress Code All staff: all black Security & A/V: formal black blazers No hats, scarves, bags, or noticeable accessories Staff Conduct Rules No alcohol consumption before, during, or after events Staff may not consume event food or beverages Staff may bring personal food/water and store in BOH only No guest engagement unless necessary for duties No phone use while on duty No accepting goods, favors, or participation in event activities 5. Standard Operating Procedures (SOPs) Create, document, train, and enforce SOPs for: Opening & closing procedures Event setup and breakdown Emergency protocols Security coordination Cleaning and sanitation standards Vendor and contractor access Staff conduct and escalation procedures Continuously improve SOPs based on feedback and post-event reviews. 6. Compliance, Safety & Risk Management Ensure compliance with building codes, fire safety, and health department regulations Manage permits and inspections as required Work closely with security teams to uphold safety standards Handle incident reporting and post-event operational reviews Take immediate action to mitigate safety risks (spills, overcrowding, equipment issues) 7. Inventory & Asset Management Track all venue assets: furniture, fixtures, tools, equipment Maintain organized storage and BOH areas Ensure toiletries, supplies, and consumables are always stocked Place and manage supply orders proactively Prevent loss, misuse, or damage of venue property 8. Vendor & Budget Oversight Source, negotiate, and manage vendors and contractors Monitor operational spend and stay within approved budgets Submit invoices for approval related to operations and maintenance 9. Tools & Systems Must be proficient in: Trello - task management HoneyBook - CRM & event prep Tripleseat - Lillian venue events Google Workspace - documentation & communication Slack - internal communication Rentman - staffing & scheduling Venue Manuals Qualifications & Skills 3-5+ years experience in venue operations, hospitality, facilities, or event production Strong understanding of building systems and preventative maintenance Highly organized, proactive, and detail-oriented Calm under pressure; decisive and solutions-oriented Strong client-facing communication skills Confident managing staff, vendors, and security teams Comfortable creating systems, checklists, and documentation Flexible schedule including nights, weekends, and event days Success Looks Like Events run smoothly with minimal intervention from ownership Clients feel supported, informed, and confident Issues are solved before guests notice SOPs are clear, followed, and continuously improved Venue is clean, safe, compliant, and always guest-ready Ownership trusts this role to fully "handle it" end-to-end

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Responsible for daily foreclosure, bankruptcy and litigation activity, which includes working with bank attorneys, borrowers, and third parties. Collection of residential mortgages, and Home Equity Lines of Credit minimizing potential losses on delinquent loans. In compliance with Fair Debt Collections Practices Act (FDCPA) and other regulations, initiate outbound loss mitigation efforts to resolve delinquency or assist the borrower with options available to bring the account current. Analyze customers' situations and collateral risks to present alternative solutions such as forbearance plans, repayment plans, payment deferrals, pre-foreclosure/short sales, and deed in lieu. Submission, tracking and reconciling of late-stage delinquent loans, including recommendation for foreclosure when appropriate. Provide technical and procedural support and direction to Mortgage Loss Mitigation team members. ESSENTIAL FUNCTIONS Manage late-stage delinquent loan inbound, outbound, and follow-up calls with borrowers to ensure quick and effective solutions are provided to each borrower. Counsel and guide customers to achieve workout alternates based on their circumstances. Comply with the FDCPA and other local and federal regulations. Adhere to Cathay Bank's policies and procedures. Review Borrower Response Packages for assistance to determine if they are complete and perform pre-underwritten review of documents provided. Contact delinquent borrowers to review approved loss mitigation options as well as preparation of letters for approval, missing documents, and notice of action taken. Collaborate with the manager on recommended pre-foreclosure reviews as well as participate in monthly management meetings. Prepare foreclosure files for set-up on the core collection system. Provide attorney with accurate foreclosure figures, including reinstatement figures which will be provided to external parties by the attorney. In addition, provide the attorney with accurately executed documents as requested. Responsible for bankruptcy filing reviews, preparing transmittals to attorneys, and servicing or further legal actions. Assist with training new hires, as needed. Assist in processing successor in interest, short sales, seed in lieu, or any other legal issues. Prepare monthly reporting, including delinquency, foreclosure, bankruptcy and other activities. Assist in preparation of risk rating and accrual recommendations. Provide assistance and guidance to Mortgage Loss Mitigation Team members. Meet department standards as they relate to daily productivity metrics. Performs additional projects and duties as assigned by management. QUALIFICATIONS Education: High school diploma or equivalent. 3-year experience in mortgage loss mitigation, foreclosure, and bankruptcy processing. Understanding of debt collections in any stage of delinquency. Familiarity with financial statements, tax returns, credit reports, home appraisals, title searches and other documents used to evaluate a pre-foreclosure remedy. Strong analytical, problem solving and mathematical skills. Proficient in Microsoft Word, Outlook, Access and Excel with a minimum level of Intermediate. Skills/Ability: Strong organizing and problem-solving skills; good written and verbal communication skills; must be able to adapt well in a fast-paced and constantly changing business environment; PC proficiency; demonstrated ability to work in a team-oriented environment and provide good customer service. Bilingual English/Chinese is a plus. OTHER DETAILS $33.65 - $43.27 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . 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Job DescriptionBenefits: 401(k) Bonus based on performance Health insurance 401(k) matching Employee discounts Training & development Vision insurance Our growing Dental Office is looking for an experienced, personable, enthusiastic Office Manager. Responsibilities include but are not limited to: -Overseeing the daily operations of the dental office -Develop a high level of patient satisfaction -Strong leader who leads by example -Motivation to meet monthly production and collection goals We offer benefits (medical and dental) as well as paid vacations, holidays and 401K. Excellent income potential and incentives. Full-time, Monday thru Friday. Requirements: -Minimum 5 years experience as a Dental Office Manager. HMO experience is highly desirable. -Strong sales and presentation skills a must. Explains dental needs to our patients in a way that helps them understand what treatment is recommended and makes the patients feel comfortable and confident. -Strong communication skills -Team player -Pro-active / Self starter -Detail Oriented -Reliable Please email your resume. Thank you,

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview The Dental Office Manager is responsible for the overall coordination of business, operational, compliance, and clinical dental activities at one or more of the AltaMed dental locations or outreach units. The Manager works with the clinical Site Dental Director to ensure effective and efficient workflow and operations at the dental site level. The Manager collaborates with the Clinic Director, Site Medical Director, corporate support departments, and corporate dental leaders to drive performance and outcomes of organization-wide strategic goals under the Quality, Service, Finance, and People categories. Measures performance and progress against goals, identifies trends, and takes action steps to drive performance. Minimum Requirements Bachelor's degree in Healthcare Administration, Public Health, or Business Administration required Minimum 4 years of experience in a healthcare setting with leadership experience required. Bilingual English/Spanish preferred. A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines. Compensation $90,521.60 - $113,152.00 annually Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development Medical, Dental and Vision insurance 403(b) Retirement savings plans with employer matching contributions Flexible Spending Accounts Commuter Flexible Spending Career Advancement & Development opportunities Paid Time Off & Holidays Paid CME Days Malpractice insurance and tail coverage Tuition Reimbursement Program Corporate Employee Discounts Employee Referral Bonus Program Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Job Description We are looking for someone who is collaborative and friendly to become our dental office manager. As a part of our team, you will maintain staff schedules, supplies, resources, customer service control, and cash flow. Following up with patients, providing leadership, and motivating the team should naturally come to you. Our ideal candidate has excellent interpersonal skills and attention to detail and holds a bachelor's degree in human resources or business administration. Dental Office Manager Duties & Responsibilities: Manages all aspects of the dental office, including patient care and finance. Receives patients, schedules appointments, maintains provider schedule, and assists with treatments as needed. Processes insurance claims and payments by company policy or procedures. This includes scheduling refunds to collect past-due accounts, assigning balance status codes, reviewing collections, and resolving disputed charges. Oversees the administrative aspects of running a dental office, including payroll management (benefit eligibility for all employees), employee relations issues, performance appraisals and terminations, and leadership development programs. Develops business plans to optimize the utilization of facilities resources Maintain and monitor office supplies Book and schedule patients and staff schedules Coordinate office practices on a day-to-day basis Increase productivity and efficiency Maintain billing systems and cash control Hire and train new employees Create an adequate office budget and implement it Make sure employees produce outstanding customer service Dental Office Manager Requirements: High School Diploma or GED Previous work experience Great leadership skills and problem-solving skills Excellent customer service Experience in a dental or medical setting, excellent organizational skills, and attention to detail. Understanding of billing and bookkeeping Highly organized with great attention to detail

Experienced Office Manager needed for privately owned Dental Office. We have multiple doctors and offer every type of dental service. Patient-focused office with highly skilled staff. We take great pride in providing exceptional customer service to our patients who wish to experience unparalleled dental care. The ideal candidate should have excellent personal skills, a willingness to further their skills, and take great pride in the presentation of the office and themselves. *Must be comfortable presenting and selling ortho, implant and full mouth cases. Pay $32-39/hr DOE $Monthly Bonus of 1% of total office revenues Benefits Medical Dental Retirement Plan Monthly Bonuses Responsibilities Operational Focuses and trains on specialty, hygiene, and general dentistry's growth in collections. Accurately maintains and analyzes financial reports and achieves practice financial goals. Analyze internal processes, monitors competitors' innovations, and recommends and implement procedural or policy changes to improve operations and control costs. Monitor the facilities to ensure that it remains safe, secure, and well-maintained. Prepare, monitor, and track operational reports and key vitals of the company to ensure accuracy and efficiency. Oversees billing and collection processes. Supervises patient recordkeeping and HIPAA compliance. Ensures optimal patient care, monitors patient satisfaction, and resolves complaints. Ensures office compliance to OSHA, Dental Board, and dental plan requirements. Weekly and monthly reporting as requested by owner or Director and ensures managers are doing the same. Evaluates and implements additional providers including GP, hygiene, and specialties Personnel Perform annual performance evaluations for the region's employees Ensure adequate staffing levels are meet Oversee and approve the region's employee schedules, time off and vacation request Successfully manage the staff including employee relations, coaching and development. Support the dentists and ensure their clinic duties are carried out Perform to expectations of the production goals outlined by the executive team Maintain and manage regulatory and compliance issues within your office. Pluses Open Dental Spanish is a Plus!

Job DescriptionBenefits: 401(k) Competitive salary Paid time off We are a dynamic and rapidly expanding Dental Support Organization (DSO) led by passionate dentists and entrepreneurs. With 7 practices across Southern California, we are committed to building a patient-centered, team-driven culture that transforms the dental experience. As we scale, we're looking for creative, resourceful, and driven staff to help us share our story, strengthen our brand, and engage our growing network of patients and team members. Required Qualifications High School Diploma or equivalent required. 2+ years of experience in dental practice management or 3+ years in an office leadership role. 5+ years of total experience in a dental organization. Minimum 1 year experience as a Treatment Coordinator. Clinical experience (Dental Assistant, Hygienist, etc.) highly preferred. In-depth knowledge of dental procedures, terminology, and insurance processes. Familiarity with the California Dental Practice Act and Dental Hygiene Board of California (DHBC) regulations. Strong understanding of third-party financing options (e.g., Cherry, CareCredit). Proficiency with dental practice management software (e.g., Open Dental). Working knowledge of electronic health records (EHR) and coding for dental and medical billing. Job Responsibilities Review and present treatment plans clearly and compassionately, emphasizing benefits and risks. Answer patient questions regarding procedures, recovery, timing, insurance coverage, and costs. Educate patients about payment options, including third-party financing, office plans, or discounts. Build rapport and trust to support treatment acceptance and long-term patient relationships. Provide accurate treatment estimates and ensure proper documentation of financial agreements. Collect co-payments or deposits prior to scheduling treatment and assist with financing applications. Manage operating budgets, monitor expenses, and oversee patient billing and collections. Collaborate with billing staff to ensure correct posting of dental and medical procedure codes. Generate and present financial and performance reports to ownership or upper management. Manage provider schedules to maintain optimal clinical flow and patient experience. Schedule and coordinate treatment appointments, ensuring smooth transitions between clinical and front office teams. Track and follow up on outstanding treatment plans to encourage timely scheduling. Oversee day-to-day office operations, including supplies, sterilization protocols, and facility upkeep. Confirm insurance benefits, limitations, and pre-authorizations as needed. Communicate insurance details clearly to patients and help resolve questions or discrepancies. Coordinate with insurance providers to process claims, manage denials, and ensure accurate patient accounts. Lead daily team huddles to align on schedules, goals, and performance metrics. Collaborate with dentists, hygienists, assistants, and front office staff for coordinated patient care. Supervise, train, and provide feedback to staff; participate in hiring and performance evaluations. Foster a positive, communicative work environment and address conflicts or concerns proactively. Ensure adherence to OSHA, HIPAA, CDA, and HR policies and safety standards. Maintain accurate patient records, insurance documentation, and operational compliance. Develop and implement office policies and procedures to support efficiency, safety, and regulatory compliance. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law