Team manager jobs in Lakewood, CO - 620 jobs

Benefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Customer Care Manager - In-Office Bill Knight State Farm Agency Job Type: Full-Time Location: In-Office | Denver Serve Your Community. Build Relationships. Grow a Career with Purpose. The Bill Knight State Farm Agency is seeking a Customer Care Manager who is calm under pressure, deeply service-oriented, and passionate about helping people when they need it most. This is an in-office role for someone who takes pride in providing outstanding customer support while building trusted, long-term relationships within the community. This position is ideal for a professional who listens first, communicates clearly, and can confidently guide customers through questions, changes, or challenging situations. While the role is service-focused, the ability to identify appropriate in-book sales opportunities during customer interactions is an important part of long-term success. This role is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health insurance licenses. Full licensing support is provided, and candidates will begin formal in-office training once the Property & Casualty license is obtained. What You'll Do Serve as a primary in-office point of contact for customers Manage daily customer inquiries and service requests with professionalism and empathy Assist with policy updates, billing questions, endorsements, and basic policy reviews Support customers through the claims process and follow up as needed Coordinate communication with team members to ensure smooth workflows Maintain accurate documentation of customer interactions and service activity Identify in-book sales opportunities when they align with customer needs Support community engagement and outreach initiatives What We're Looking For Strong communication, organization, and relationship-building skills Compassionate, calm demeanor-especially during high-stress situations Ability to manage multiple priorities with attention to detail Service-first mindset with the ability to guide customers confidently Willingness to obtain Property & Casualty and Life & Health licenses (full training, guidance, and support provided) Prior customer service, office support, or administrative experience preferred Professional, dependable, and team-oriented work style What We Offer Competitive base salary with performance-based incentives Full support through the insurance licensing process Structured in-office training after Property & Casualty license is obtained Supportive, community-focused agency culture Opportunities for growth and internal advancement A meaningful career helping individuals and families protect what matters most Ready to Join a Service-Driven Local Agency? If you're someone people trust in difficult moments and you want a career where your work truly makes a difference, we'd love to meet you. Apply today to join the Bill Knight State Farm Agency.

Benefits: Bonus based on performance Flexible schedule Paid time off Profit sharing Competitive salary 401(k) matching ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with Brian Finan - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives.

Billing Manager - Lead, Inspire, and Drive Impact Are you a revenue cycle leader who loves solving problems, optimizing systems, and developing high‐performing teams? Do you thrive in a fast‐paced environment where your work directly drives financial success and supports meaningful community services? If so, we want to meet you! We're looking for a Billing Manager who is passionate about improving processes, empowering people, and keeping operations running smoothly. In this role, you'll lead a talented billing team and play a key part in ensuring accurate, timely billing that fuels our mission. What You'll Do As our Billing Manager, you will: Lead, mentor, and develop a dynamic team of Billing Specialists Oversee the full billing cycle, including claims, adjustments, payment posting, rejections, and insurance follow‐up Monitor and analyze billing data to ensure accuracy, compliance, and performance Develop strategies to reduce A/R days, prevent timely filing issues, and improve collections Act as a trusted liaison between providers, payors, clients, and internal teams Identify trends, troubleshoot challenges, and drive continuous process improvements Prepare reporting for the Revenue Cycle Director and recommend solutions Stay current on billing regulations and industry best practices Support onboarding and ongoing training for billing staff Partner with leadership to support organizational goals and provide an excellent experience for clients Who You Are You're a motivated leader with a knack for problem‐solving, organization, and team development. You're comfortable making decisions, navigating complex situations, and ensuring nothing falls through the cracks. You bring: 3+ years of billing or full revenue cycle experience 2+ years of leadership or management experience Strong auditing, analytic, and training abilities Experience with EHR systems (SmartCare preferred) Excellent communication skills and a collaborative mindset Ability to juggle multiple priorities while maintaining accuracy and efficiency A passion for improving processes and coaching others A Bachelor's degree is preferred, but experience and skill will always matter most. Salary: $88,000 - $93,000 annually Why Join Us? You'll be part of a mission‐driven organization where your work truly makes a difference. Here, your ideas are valued, your growth is supported, and your leadership impacts both the team and the clients we serve. You'll help shape the future of our billing operations and contribute to a healthier, more effective system for everyone involved. If you're ready to take ownership of a key department, lead a high‐functioning team, and continue growing your career in revenue cycle management, this is the opportunity for you. Ready to make an impact? Apply today-we'd love to meet you!

Job Description: Operations Manager - NCS DenverOverview The Operations Manager is responsible for managing and coordinating organizational, branch, production, and departmental operations, as well as business strategies and activities. This role ensures the effective execution of operational goals and supports the overall success of the assigned functional area or department. Key Responsibilities Manages and coordinates organizational, branch, production, and departmental operations, including business strategies and activities. Participates in developing, interpreting, and implementing policies and procedures for the assigned functional area or department. Assigns or delegates responsibilities for specified work or functional activities and ensures the attainment of operating goals. Serves as a resource by providing work direction and assistance in resolving issues as they arise. Manages individual contributors and/or supervisors within the department. Accountable for the performance and results of a team within the area of specialty. Assesses departmental priorities to address resource and operational challenges. Makes decisions and solves problems guided by policies, procedures, and department plans; receives guidance from senior leaders as needed. Applies understanding of the business and how their area integrates with others to achieve departmental objectives. Reviews the team's ability to achieve service, quality, and timeliness objectives. Identifies and solves technical and operational problems, understanding the broader impact across the department. Manages one or more related teams and adapts department plans and priorities to meet short-term service and operational objectives. Performs all other duties as assigned by management. Qualifications Proven experience in operations management or a related field. Strong leadership and team management skills. Excellent problem-solving and decision-making abilities. Ability to develop and implement policies and procedures. Effective communication and interpersonal skills.

ABOUT US What started as a simple need for racers transformed into an obsession with innovation. For almost fifty years, Spyder has been a leading ski brand, providing revolutionary products that enhance each skier's unique on-snow experience-from professionals to beginners. Our team is growing, and we're looking for a dedicated Office Manager to help keep our operations running smoothly and support our employees and leadership team. If you love skiing and enjoy a fast-paced, dynamic environment, you'll feel right at home with us! POSITION SUMMARY The Office Manager is responsible for overseeing the day-to-day operations of the Lafayette office, ensuring efficiency, organization, and smooth administrative processes. This role provides critical support to senior staff, assists employees, manages office logistics, and helps maintain a positive workplace environment. KEY RESPONSIBILITIES Operations Management Oversee daily office activities to maintain efficiency and productivity Ensure compliance with company policies and procedures Coordinate with vendors and external service providers as needed Administrative Support & Meetings Manage calendars, schedule meetings, and coordinate travel arrangements Handle correspondence and prepare reports for leadership Assist with showroom needs as needed Support senior staff with general administrative tasks Supply & Logistics Monitor office inventory and order supplies (stationery, IT equipment, etc.) Prepare shipping labels for small parcels via FedEx, UPS, and DHL Manage relationships with vendors and service providers Staff Support & Training Assist employees with administrative needs and HR coordination, including recruitment and onboarding Support staff scheduling and time-off management Train and mentor junior administrative staff as needed Financial & Facility Management Process invoices and handle bills Coordinate with IT regarding equipment and technical support Manage office layout, facilities, and maintenance issues ESSENTIAL SKILLS & QUALIFICATIONS Strong organization and time-management abilities Excellent written and verbal communication skills Problem-solving and decision-making capabilities Team-building and leadership skills High attention to detail and accuracy Experience managing office operations preferred WHAT WE OFFER Competitive salary: $45,000 - $50,000 per year Full-time employment with comprehensive benefits: medical, dental, vision, retirement, and PTO A dynamic, ski-focused, and innovative work environment

Job description As a leading technology service provider in Colorado, Go West IT is the trusted guide to the digital frontier. Our mission is to help companies benefit from technology by expertly guiding them to opportunities and protecting them from harm. We do this by providing a team of trusted guides with the knowledge, skills, and expertise needed to navigate this constantly changing landscape. Our entire team is continually building their knowledge base, keeping us ahead of the technology curve and helping us succeed in our mission. The MSP Manager will lead the MSP Team, ensuring alignment with company values and objectives. Your role involves managing a team of technical professionals, making informed decisions, and driving constant improvements in service offerings and MSP processes. You will also manage relationships with external IT vendors, facilitate team collaboration, and ensure the accuracy and security of managed service platforms. Strong technical skills, proactive communication, and a commitment to continuous learning are essential. Additionally, you will support professional development within your team, set performance standards, and hold performance accountability for team members. What you can expect from us: Opportunity to be an integral part of an organization on the cutting edge of technical innovation, that is known for extraordinary results A fast-paced environment where each day brings different challenges/opportunities and exposure to the latest business technologies A commitment to professional development with resources to learn, improve, and grow Ability to work with a team of caring professionals who truly value teamwork Education assistance and designated days off available to help you and your team pursue education opportunities A robust employee recognition and rewards program A flexible schedule with the ability to work in a hybrid environment Competitive salary range of $105,000-$135,000 annually, commensurate on experience, with comprehensive benefits that include paid time off, medical, dental, vision, life, disability, and 401K with generous matching What we will expect from you: Consistent demonstration of Go West core values, as well as encouragement and development of the same in team and staff Demonstration of outstanding leadership, with the proven ability to make quick yet informed decisions with great judgment Lead team weekly meetings to discuss issues, review key performance indicators and drive progress on quarterly objectives Extremely strong technical skills and a commitment to development of your skillset through research, learning, and certifications Strength in gathering data and making intelligent recommendations and decisions based on that information Manage, build relationships with, and monitor the activities of external third-party information technology vendors Professional, solution-minded, and friendly demeanor with a strength in building strong business relationships internally and externally Facilitate collaboration between your team and the organization Commitment to proactive communication with team and organization Excellent communication skills, the ability to prioritize workload, and manage stakeholder expectations Detail-focused personality with a penchant for organization, documentation, and process Ability to prioritize and address the needs of both Go West and its clients Strong analytical and strategic mindset, from a macro and micro perspective Ability to learn quickly, with a love of taking on new challenges and personal motivation to constantly improve. Bring contagious energy, a can-do mindset, and pride in delivering exceptional results to the organization with a strong sense of ownership and enthusiasm that drives momentum and encourages the best in those around them. Serve as a backup for other technical managers In office participation for first 90 days, 3 days in office weekly preferred long term at President's discretion What you will be doing: Engaged leadership of Go West's MSP Team to achieve departmental and company objectives Manage a team comprised of MSP Administrators, Engineers, and DevOps roles Serve as the first escalation point for your team members Drive improvements in efficiency and effectiveness of Go West managed service offerings and processes Manage data and MSP platform strategies/solutions Manage MSP development and multi-customer MSP initiatives Manage vulnerability management process including identifying, assessing, and mitigating vulnerabilities as they relate to Go West IT and Managed Client Environments Manage platform alert creation and remediation processes Ensure accuracy, stability and security of managed service platforms, processes, and software Balance project and ticket workload with collaboration from team members Set realistic performance expectations of team members and hold accountability to those standards Facilitate professional development of team member skills through training, mentoring, and shadowing along with setting achievable time-based goals Manage and ensure timely entry and billing accuracy of team labor Manage MSP billing automation and ensure accuracy Serve as a backup for other technical managers Provide a high level of operational and managerial support Stay updated on emerging technologies and industry trends to continually enhance data platform and integrations solutions and operational efficiency. Communicate technical fixes or new technical publications to team and organization Other duties as assigned by the President Job requirements Qualifications we require from you: Minimum 5 years' experience in information systems or similar field, and/or applicable industry certifications ITIL 4 Foundation Certification CompTIA Security+ Certification or comparable Minimum of 3 years in a managerial, supervisor, or leadership role Experience with M365, Azure DevOps, Azure Cloud, Power BI, Fortinet, PowerShell, SQL, APIs, automation, data modeling, vulnerability management and remediation Experience leading DevOps projects and engineers Experience administering multiple MSP Platforms Exceptional problem-solving and troubleshooting skills Effective communication and interpersonal skills, with the capacity to collaborate with internal and external teams and convey technical concepts to non-technical stakeholders Knowledge of security best practices Authorization to work in the United States Preferred skills/qualifications from you: Advanced ITIL 4 Certification(s) 5 + years of experience in a Managed Services Provider environment Deep understanding of the MSP industry Deep understanding of the security challenges MSPs face Experience leading the development of solutions and processes for MSPs Knowledge of and experience with the following Azure technologies: Automation Accounts Function Apps / Web Apps Storage Accounts Azure DevOps (Repos, Artifacts, and Pipelines) Dashboards / Log Analytics (KQL) Azure SQL Relevant Cyber Security Industry certification(s) Relevant MSP Platform Certifications All done! 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Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid drivers license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required

Job DescriptionDescription: At Vibram, we're about pushing boundaries and unlocking potential. We value curiosity, creativity, imagination, and a strong drive to make things better. We thrive on change, diversity, and bold thinking. We're looking for achievers, innovators, and forward-thinkers ready to make an impact. Bring your unique skills and passion to a dynamic, constantly evolving environment. Join us and help shape what's next. We're looking for a dynamic Tester Team Community Manager to build, activate, and nurture a strong local community around the Vibram Tester Team, with Boulder as the core hub. This role exists to make Vibram more present, relevant, and integrated within the Outdoor and Sport ecosystem, connecting product testing, athletes, creators, and consumers through authentic, experience-led engagement. This is a hands-on, entrepreneurial role at the intersection of community, testing, sport, and brand. Requirements: Community Building & Engagement Continue to create, build, and grow a local community centered around Vibram Testers and the Vibram Tester Team. Foster meaningful interactions between Testers, local athletes, outdoor enthusiasts, and the broader sport community. Act as a connector between Vibram, its Testers, and the local Outdoor/Sport ecosystem. Local Activation & Ecosystem Integration Help make Vibram Boulder more active, visible, and integrated within the local community. Develop partnerships and relationships with local clubs, gyms, coaches, athletes, events, and key opinion leaders. Ensure Vibram is perceived as an active participant-not just a brand-in the local outdoor and sport culture. Events & Experiences Host events at the Vibram Boulder office, with opportunities to replicate successful formats in other Vibram USA locations. Plan and execute community-driven events with the Vibram Tester Team, including: Public product testing sessions Community sport activities and group runs/hikes Educational or storytelling moments around testing, performance, and innovation Tester Projects & Initiatives Identify, select, and support Testers' personal projects that align with Vibram's values, product categories, and community goals. Help shape these projects so they contribute to product insight and testing credibility, local community building, and a stronger sense of “Vibram community” Provide guidance, structure, and visibility to high-potential initiatives. Cross-functional Collaboration: Work closely with: Innovation & Testing, Marketing & Brand, Sales and local leadership Share insights from the community and Testers back into the organization to inform product development, storytelling, and activation strategies. What You'll Bring: Proven experience in community management, grassroots marketing, events, or sport/outdoor culture. Strong understanding of outdoor, performance, and/or sport communities. Entrepreneurial mindset: comfortable building from scratch and operating with autonomy. A natural ability to build relationships with authenticity and enthusiasm Skills & Capabilities Excellent organizational and communication skills Ability to manage multiple projects and events simultaneously Comfortable working in both structured and unstructured environments Strong alignment with Vibram's values: performance, authenticity, innovation, and community Vibram is a dynamic, growth-focused company seeking team members who are ready to grow alongside us. We offer a competitive total rewards package, a relaxed and collaborative work environment, and an energizing culture that supports continuous learning and professional development. Vibram is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

January 2026 Travel: ~25-40% (athlete events and activations; approx. 1-3 events/month) Reports to: Senior Marketing Manager Salary Range: $70,000-$90,000 The Feed offers athletes the widest selection of active nutrition and healthy snacks on the market. We use science, our experience, and athlete advice to deliver personalized recommendations that help athletes fuel smarter. Our e-commerce platform allows customers to learn about nutrition and build custom boxes for one-time or subscription purchases. We partner with elite and everyday endurance athletes to bring trusted products, education, and community to life. The Role We're looking for a High Performance Team Manager to own the operational execution and day-to-day management of The Feed's sponsored athlete program (the High Performance Team), while supporting athlete-driven marketing initiatives, events, and community engagement. This is a high-ownership, relationship-driven role at the intersection of athlete sponsorship, operations, and marketing. You'll be responsible for managing athlete partnerships from onboarding through renewal, ensuring athletes feel supported, aligned, and empowered-while also ensuring contracts, deliverables, and brand expectations are executed flawlessly. This role requires exceptional organization, strong communication, and a deep understanding of endurance athletes. You should be equally comfortable managing contracts and spreadsheets as you are building trust with athletes on the ground at events. What You Will OwnAthlete Management & Sponsorship Build and maintain strong relationships with High Performance Team athletes across endurance disciplines Lead athlete contract negotiations and renewals in coordination with senior leadership Oversee athlete onboarding, approvals, and sponsorship alignment Conduct regular athlete check-ins to share updates, gather feedback, and strengthen partnerships Serve as the primary point of contact for athlete questions related to contracts, compensation, credits, product, or brand expectations Ensure athlete representation of The Feed aligns with brand standards, values, and contractual obligations Recommend roster additions and support the strategic growth of the High Performance Team Travel to events to support on-site athlete needs, logistics, and media coordination Program Operations & Ownership Own the execution and overall health of the High Performance Team program Manage timelines, deliverables, and cross-functional coordination related to athlete partnerships Oversee and help manage internal athlete management systems, including contracts, onboarding, tracking, and reporting Own HPT-related budgets, including travel, athlete support, content creation, and vendor partnerships Brand, Content & Marketing Collaboration Partner closely with Marketing to integrate athletes into campaigns across social, email, web, and paid media Identify and recommend athlete-led content, partnerships, and storytelling opportunities aligned with business goals Oversee and help manage HPT newsletters, webinars, and athlete communications Monitor and guide athlete content collaborations and sponsorship activations Support marketing initiatives tied directly to athlete partnerships and sponsorships Who This Role Is For Someone who loves working with athletes and understands the realities of high-performance sport A highly organized operator who thrives on lists, calendars, timelines, and follow-through A relationship-builder who can balance athlete needs with business goals A strong owner who takes pride in running a complex program smoothly Someone energized by fast-moving environments and cross-functional collaboration Required Qualifications 4+ years of experience in marketing, operations, customer experience, or athlete-related roles Strong organizational skills with exceptional attention to detail Excellent written and verbal communication skills Proven ability to manage multiple projects and timelines simultaneously Passion for endurance sports and curiosity about athlete sponsorship and partnerships Willingness to travel domestically and work occasional weekends to support athlete events Benefits Medical, dental, and vision insurance 401(k) Paid time off and paid holidays Employee discount Additional Information This position will remain open until filled. Equal Opportunity Employer At The Feed, we believe athletes come from all backgrounds, and we're committed to building a diverse and inclusive team. We provide equal employment opportunities to all employees and applicants and prohibit discrimination or harassment of any kind in accordance with federal, state, and local laws.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. RSM, a leading provider of audit, tax, and consulting services, is seeking a Microsoft D365 CE Manager with proven project management skills and experience managing complex technology projects, including an enterprise-wide implementation of Microsoft Dynamics CE to support the firm's growth strategies and business processes. This position is responsible for understanding the business needs and leading the development and execution of comprehensive plans to deploy technology solutions. RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE, and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM's Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams. Key Responsibilities: Responsible for planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle. Establishing Cost Benefit Analysis through required phases of the project. Throughout the life of the project, responsible for communicating regularly to Program Director and stakeholders the project status, risk, and issues. Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets. During project execution, responsible for managing approved objectives, budget, schedule, resources, and deliverables that support the business goals. Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology. Responsible for managing all aspects of CE implementations. Basic Qualifications: Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE Proven leader with the ability to assemble, lead, and motivate high performing teams. Proven business facing skills. Solid understanding of financial analysis and planning Ability to multi-task and keep multiple responsibilities moving forward simultaneously. Strong understanding of technology, ability to learn new technologies and applying them. Proven experience in influencing, leading teams and driving change. Preferred Qualifications: Superior verbal and written communication skills Strong stakeholder management skills Strong critical thinking and problem-solving skills. Intermediate to advanced Microsoft Office skills Proficient with MS Project or related tool PMP certification desired At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $107,000 - $214,500 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

About Us: Clinica Family Health is a community health center, a medical safety net for those who otherwise might fall through the cracks of the American health care system. For more than 40 years, Clinica has existed to provide health care to the individuals and families in our community at a price they can afford. Young or old, people of any race or ethnicity or income level-we are here to provide them with exceptional health care because no one should have to choose between obtaining the health care they need and other necessities such as housing or food. We are seeking new team members to join us in our mission to provide high quality care and services to our Adams, Boulder, and Mountain Communities. Clinica is an approved participant of the Colorado Health Service Corps and National Health Service Corps Loan Repayment Programs. Pending met eligibility requirements, providers may be awarded up to $90,000 for helping our communities. What we offer: Benefits: * FTCA Malpractice Insurance * All fees associated with your license, DEA, board certification, etc. are covered by Clinica * Medical, Dental & Vision Options * FSAs/HSAs * Accident/Hospital * Retirement Plan Compensation: Approximately $38.72 to $45.55 per hour. All individual pay rates are calculated based on the candidate's experience and internal equity. Overview of Role: Assist the Vice President of Behavioral Health in the development and implementation of behavioral health initiatives and, in collaboration with the Vice President of Behavioral Health, site medical leadership and site operations management, serve as a coach, leader and supervisor for the behavioral health professional staff who deliver behavioral health services at the site level. ESSENTIAL DUTIES AND RESPONSIBILITIES: * In collaboration with the clinic leadership at each site and the Vice President of Behavioral Health, provides day-to-day direct management/coaching/clinical supervision/training of site based Behavioral Health Professionals. * Assists the Vice President of Behavioral Health with behavioral health program development, implementation and oversees projects and workflows at the site level. * Partners with clinic leadership to support and implement integrated work flows that enhance the integrated, team based care model by attending CLM meetings. * Provides direct patient care a minimum of 32 hours/week. * Provides brief intervention and consultation in real time to patients and interventions provided are helpful to both patients and referring members of the care team. * Responsible for the Assessment, treatment planning and episodes of brief, goal focused therapy for established Clinica patients. * Actively participates and utilizes supervision feedback (both from the CMD and the BH Program Manager) to improve patient care. * Responsible for crisis intervention counseling as referred by providers. Acts as a consultant to other staff on skillful and effective intervention with patients, including crisis intervention. * Manages/monitors mental health referrals to CMHC's for patients with higher behavioral health needs. * Responsible for resolving conflicts in a professional manner and is a model for strong interpersonal communication skills with all staff. * Manages and strives to achieve the target number of patient encounters and satisfies minimum documentation requirements for all services rendered. * Responsible for follow-up of high-risk patients, especially patients with depression as indicated by the depression registry's targeted outcome measures. * Functions as a group visit team health educator, specifically for patients with chronic pain, depression and anxiety. * Coordinates care for complex patients with co-morbid mental and physical health conditions. * Demonstrates knowledge of annual universal depression and substance abuse screenings and effectively provides necessary f/u services. * Acts as a consultant and resource to members of the care team on skillful and effective interventions with patients with chronic illnesses and mental health diagnoses. * Assists with staff training as needed. * Provides on-site training for mandatory reporting procedures. * Assists with implementation of an effective Quality Improvement Program. * Proficient in the use of Clinica Patient Portal. POSITION QUALIFICATIONS: Education and Experience: * Requires Licensed Clinical Social Worker, Licensed Professional Counselor or Licensed Psychologist. * 2 years of experience in community health, medical clinic or related public policy setting. * Experience in clinical supervision, coaching, and development of unlicensed and licensed behavioral health providers preferred. Knowledge, Skills and Abilities: * Ability to flourish in a team management system. * Excellent leadership and interpersonal skills. * Sensitivity to low income, ethnic minority community. * Bilingual in Spanish preferred but not required. * Short term, strategic, goal oriented therapy skills (SFBT) in a CHC or other health care setting. * Familiarity with current DSM and ICD Diagnosis Codes. * Experience in integrated behavioral health preferred. Clinica Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. CFHQ4

Full-time Description izzio Artisan Bakery is America's #1 Sourdough Artisan Bakery. We are spotlighting the innovation in our market, making us the fastest growing brand. At izzio we are focused on providing our customers with great breads created using traditional methods and the best possible ingredients. Our people are a major part of our process and success. The Assistant Production Manager bakes breads in accordance with Izzio's standards and unique recipes. Must manage the operations in such manner that ensures the quality and safety standards for both our product and our employees. Troubleshoot production issues and communicate adjustments made to other departments, Production Manager and Leads. Critical thinking - must use logic and reasoning to identify strengths and weaknesses of alternative solutions/conclusions to everyday problems and complex problem solving. Key Responsibilities: Management of existing production standards and methods with a focus on quality and yield. Including specifications for standards, weights, bake times and all production control processes. Monitor production output and ensures compliance with production schedule. Maintain a presence on the production floor to support and work with all Supervisors and Line Leads. Analyzes and resolves work problems or assist workers in solving work problems. Recommends measures to improve production methods, equipment performance, and quality of product. Suggests changes in work conditions and use of equipment to increase efficiency and/or improve safety of department or shift. Prepare and maintain required production reports and records, ensuring accuracy. Responsible for start-up and line checks, including, equipment condition and temperature settings, etc. Monitor product quality; report and makes formula changes as directed and tracks changes. Assist with the implementation of systems that drive the production of amazing bread with a focus on hands on training and measurable results. Coordinate with Quality Department to ensure compliance with uniform product standards. Coordinate with Sanitation to ensure plants and equipment meet regulatory requirements for cleanliness and product safety. Supervise and train employees to make sure that Production SOP's, GMP, HACCP and Safety/COVID-19 guidelines are being followed. Optimizes employee performance directly utilizing coaching methods and positive reinforcement. Conduct regular shift meetings to discuss general work-related topics. Managing and reporting on RedZone Perform other duties as assigned. Requirements Qualifications: High school Diploma Applicants are required to have relevant studies in Culinary arts or Food Science and/or a minimum of three (3) years' experience in artisan baking. Applicants are required to have a minimum of six (6) years of experience in a food manufacturing environment. Applicants are required to have a minimum of three (3) years of experience managing teams of 50 or more people. A passion for bread and a positive attitude. A well-developed understanding of the artisan baking process and the ability to apply that knowledge to help the team bake breads to the Izzio Standard. Well-developed manual dexterity and fine motor skills for artisan bread production Strong organizational skills. Strong math and writing skills. Experienced with Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook Able to thrive in a constantly changing environment. Maintain regular, consistent attendance & punctuality. Must have a flexible schedule including nights, weekends and holidays. Able to communicate clearly with others while maintaining a positive working environment. Responsible and accountable for documenting production variables utilizing standards set by the Head baker and / or Production Managers. Reports to: Production Manager/ Director of Operations Location: On-site - Louisville CO Compensation is based on the level of experience, other relevant experience, and requirements of the position. The range provided serves only as a guideline and does not automatically qualify all candidates (internal or external) for the high end of the range. Compensation Range: $65,000-$80,000 At izzio, we believe great work starts with happy, supported people. That's why we offer a comprehensive and thoughtful benefits package designed to help you thrive inside and outside of work. From competitive pay to career growth opportunities, we're committed to supporting you. Our Benefits Include: Compensation: Competitive base salaries (commensurate with experience) and other recognition dependent upon role. Health & Wellbeing: Comprehensive medical, dental, and vision insurance options to keep you and your family covered. Financial Security: 401(k) with company match. Work-Life Balance: Paid time off, paid holidays, and flexible scheduling where possible. Growth & Development: We are committed to the growth of our employees by providing ongoing training, professional development opportunities, and pathways to advance your career. Breadquarters Perks: Weekly take-home bread, because real sourdough bread is part of your life, not just your job. You'll also enjoy the occasional team meal, first tastes of our innovation, and coffee is provided at the office. Recognition: izzio encourages a recognition culture and offers opportunities to recognize peers via our Employee Portal Recognition & Rewards. At izzio, you're more than just an employee, you're a key ingredient in our success. We value craftsmanship, teamwork, and innovation, and we're proud to create breads that bring joy to our customers every day. When you join our team, you become part of a community that respects your contributions, supports your growth, and celebrates the art of baking together. Closing Date: 2/03/2026 Salary Description Compensation Range: $65,000-$80,000

At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide. Job Description As a Customer Engagement Manager, you will be responsible for developing a customer engagement strategy centered around free-to-play games to drive customer acquisition, retention and loyalty. You will develop and implement a free-to-play games strategy using data, insights, creativity and commercial understanding to drive customer loyalty. Our free-to-play offering is a blank canvas waiting for you to leave your mark. You will bring your creative thinking skills while balancing activating this strategy practically through proven CRM expertise, collaboration across various departments, and owning this channel for the US market. Your work in this role will be key to deploy a free-to-play game worthy of our customer's loyalty to increase customer retention and drive acquisition of new users. The salary range for this position is between $95,000 to $130,000 annually. Qualifications Proven experience in CRM, product marketing, commercial or analytics roles. Experience developing customer marketing programs and exceptional customer journeys with a strong focus on customer acquisition. Ability to analyze data, distill complex data into clear recommendations and translate insights into actionable strategies. Strong understanding of customer segmentation, value modelling and ROI-based decision making. Passion for games such as social, fantasy, casino, peer-to-peer combined with a customer-centric mindset. Technical fluency of platform integrations is beneficial. Experience managing small teams and collaborating across groups in a large organization. Strong organizational skills and ability to work autonomously. Additional Information Developing the overarching free-to-play strategy using data and insights. Advocating for and implementing a promotional plan. Analyzing performance, player behavior, and campaign results to inform the strategy. Working across teams, including product and development teams, to enhance free-to-play offering. Using commercial acumen to work with providers to negotiate for and enhance overall offering. Working with the larger CRM team to plan and execute cross-sell campaigns of those customers from free-to-play platform to sports betting and/or casino. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

**Requisition Number:** 69432 **Employment Type:** University Staff **Schedule:** Full Time The University of Colorado Boulder is searching for a Senior Operations Supervisor! This role is responsible for managing daily utility plant operations, leading plant shift supervisors and operators, optimizing processes, and driving continuous improvement to ensure safe and reliable plant systems while maintaining compliance with rules, regulations, and relevant standards. The District Energy Plant infrastructure includes centralized steam, chilled water, and power generation. Namely boilers, electric chillers, combustion gas turbines, and power systems. CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. **Who We Are** Utility and Energy Services is responsible for the design, operation, maintenance, and repair of the campus's energy generation and distribution infrastructure for steam (heating), chilled water (cooling), and electricity. We provide the campus community with reliable utility services in an efficient and environmentally responsible manner and offer measurement, line locating, performance engineering, regulatory and data management services. **What Your Key Responsibilities Will Be** + Oversee and coordinate daily operational activities across multiple district energy plants and distribution systems ensuring smooth workflow, communications, and adherence to schedules. + Supervise, train, and mentor team members; provide feedback and coaching to improve team performance. Administer the operator board qualification training program to ensure operators have high level understanding of plant systems. + Administer regulatory and quality compliance requirements, maintain operational standards, inspections, and plant safety program including plant site security (physical and cyber). + Develop, implement, and revise operational policies and procedures to increase efficiency, productivity, and cost-effectiveness. Monitor and analyze operational data, prepare reports for senior management, and recommend strategies for improvement. + Communicate and coordinate work effectively with operations staff and other utility work groups to achieve program objectives and ensure flawless operations. + Manage annual operations expense budget; ensure alignment with financial requirements, equipment renewal and replacement, contracts, supplies and expenses. Provide annual estimated projections. + Address employee issues, manage conflict resolution, and ensure compliance with HR policies and safety regulations. Handle escalations, resolve operational issues promptly, and act as a lead resource during shifts or periods of increased activity. **What You Should Know** + This is a fully in-person position with an anticipated work schedule of Monday - Friday during regular business hours. Schedule is subject to change based on need, including weekends and nights. + This position is expected to report to work during emergency situations, as well as cover shifts and operate any district energy plant if necessary (i.e., coverage due to emergencies or staffing issue). + This position is eligible for our Facilities Management Employee Referral Program (********************************************* . **What We Can Offer** + The salary range is $114,000 - $130,000 annually, depending on experience. + Relocation assistance is available according to department guidelines. **Benefits** At the University of Colorado Boulder (************************** , we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package (*************************************** includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage (******************************************* program. **Be Statements** Be adaptable. Be proactive. Be Boulder. **What We Require** + Must have a valid Colorado driver's license. + Bachelor's degree in Engineering or Engineering Technology or equivalent combination of education and experience may substitute. + 3 years experience working in large scale utility or central plant energy system(s), including two (2) years in a supervisory role. Specifically, plants with multiple boilers greater than 30MMBtu each. **What You Will Need** + Show proficiency in computer applications such as Microsoft Word, Excel Spreadsheet. + Demonstrate the ability to use personal (desktop) computers and laptops skillfully. + Good oral and written communication skills. **Special Instructions** To apply, please submit the following materials: 1. A current resume. 2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. We may request references at a later time. Please apply by **February 9, 2026** , for consideration. Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs (*************************** . In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. **To apply, visit ****************************************************************************************************** (****************************** Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency (***************************** jeid-f1a093cc1c00764c94785f34d93b92ed The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.

The Principal, Customer Experience Programs Manager leads cross-functional initiatives that shape how Klaviyo customers learn, adopt, and succeed through digital-first and self-serve experiences. This role combines strategic program leadership, execution excellence, and thought leadership to transform vision into scalable, measurable customer programs. You will independently drive and execute key customer enablement initiatives - such as evolving our Power Up experience, improving the Klaviyo Community as a customer success channel, or building programmatic customer education and feature-launch frameworks to increase adoption of self-service resources and ultimately drive adoption and retention. Working across Customer Success and Support, Customer Education, Product, Marketing, Engineering, etc., you'll design experience and programs that directly improve adoption, satisfaction, and efficiency for thousands of customers worldwide. How You'll Make a Difference: Program Leadership & Execution Lead the planning and delivery of digital-first and self-serve programs from concept through impact measurement. Own end-to-end execution for major CX initiatives in partnership with department leaders to drive customer education adoption, community engagement, and in-app enablement engagement. Translate strategy into actionable plans with clear milestones and success metrics. Manage multiple initiatives simultaneously with minimal oversight. Strategic Thinking & Thought Leadership Define and drive the strategy for how customers engage with Klaviyo's learning and self-service resources across multiple domains - ensuring alignment between Customer Academy, Help Center, Community, and in-app guidance experiences to deliver a cohesive, intuitive, and connected customer experience Partner cross-functionally to ensure visibility and integration of educational content after publication - serving as a thought partner on how resources are surfaced, prioritized, and promoted across lifecycle programs, in-product experiences, and ad hoc campaigns. Define the strategy and focus areas for customer and market research, partnering with CX Strategy, Product Design and Research teams to uncover insights that guide experience / program priorities and design. Partner cross-functionally to design and deliver customer-facing thought leadership content that helps Klaviyo users navigate changes in technology, industry, and compliance landscapes. Identify emerging trends in AI, automation, and learning behaviors to inform experience / program direction. Represent CX Programs in cross-functional forums, sharing best practices and lessons learned. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Stakeholder Management & Influence Build strong partnerships across Product, CSS teams, Marketing, and other teams to align on objectives and execution. Influence decision-making through storytelling, data, and customer insight. Create a feedback loop with the Customer Education team to prioritize content and education needs to support CX programs and feature releases within content sprint planning. Ensure clarity, alignment, and accountability across cross-functional partners. Measurement & Reporting Define program KPIs linked to adoption, engagement, satisfaction, and self-serve utilization. Report results and insights regularly, highlighting business impact and next-phase recommendations. Who You Are: 7+ years of experience in Program or Project Management within CX, Customer Success, or SaaS. Proven ability to manage large, cross-functional initiatives independently from planning to execution. Strategic problem solver who connects customer needs to business goals. Excellent communication and storytelling skills; able to simplify complexity for varied audiences Data-driven problem solver who thrives in ambiguity. Deep curiosity about self-serve enablement, AI-driven learning, and emerging customer behaviors. Ability to quickly develop deep understanding of new tools, systems, and software, building technical fluency in Klaviyo's products and broader tech stack to inform program design and execution. Confident influencer and collaborator who drives progress without formal authority. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Why This Role Matters Klaviyo's customers expect seamless, intuitive, and connected self-serve experiences. This role ensures we deliver on that promise - designing and executing customer programs that combine operational excellence with thought leadership.You'll help shape how Klaviyo empowers customers to succeed independently while the business scales intelligently through data and innovation. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here

Inside Sales Representative Join Our Family-Owned Window Company! ?? Denver, CO | In-Office Only Are you outgoing, motivated, and ready to earn great money while working with a team that truly feels like family? Ameritech Windows is growing, and we're looking for Inside Sales Representatives who want more than just a job - they want a career. Why You'll Love Working Here Family-owned, Colorado-based company proudly serving the state for 30+ years High-quality products customers genuinely love and trust Fun, supportive, team-driven culture Paid training with a clear path for growth and advancement Performance-based bonuses - top reps earn $35-$50/hr What You'll Do Make outbound calls to warm leads (no cold calling) Set qualified appointments for our outside sales team Confidently communicate the value of our products and services Meet and exceed individual and team performance goals What We're Looking For Strong communication skills and comfort talking with homeowners Positive, team-oriented attitude Motivated, goal-driven mindset with a desire to grow Phone or sales experience is a plus - not required (We train the right person!) Compensation & Perks $18/hr base pay + performance bonuses Average team earnings: $22-$35/hr Top performers: $35-$50/hr Paid training and ongoing coaching Automatic performance review after 30 days Part-time and full-time opportunities available

Store - DEN-AURORA, COLead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service. Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI's and manage your team to achieve their role KPI's Manage, execute and support the planogram process (POG's) to standard. Manage, execute and support the AD set processes. Manage and execute shrink and safety programs. Serve as Manager on Duty (MOD) Maintain seasonal sets and the feature space to our visual merchandising standards Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others Acknowledge customers, help locate product and provide solutions Assist with Omni channel processes Cross trained in Custom Framing selling and production Other duties as assigned Preferred Special Certifications or technical skills Retail merchandising and customer service experience preferred Physical Requirements Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.00 - $22.20 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

We are seeking a highly organized and detail-oriented Office Manager / Bookkeeper to support and strengthen our accounting and office operations. This is a high-impact role for someone who enjoys hands-on bookkeeping while also playing a key role in keeping the office running smoothly. This position offers a clear path to leadership, with the opportunity to grow into full office and accounting oversight as the organization continues to evolve. You'll work closely with leadership, auditors, and tax professionals, gaining exposure across multiple business entities. Key Responsibilities Bookkeeping & Accounting Operations Maintain accurate financial records through data entry and spreadsheet management Prepare journal entries and assist with general ledger maintenance Manage Accounts Payable and Accounts Receivable on a scheduled basis Process vendor payments and oversee biweekly invoice cycles Track deposits and prepare banking and cash flow reports Assist with the preparation and review of financial statements Support tax documentation, filings, and compliance requirements Contribute to state and federal financial aid reporting Compile audit schedules, reports, and financial packages Accounting Oversight & Reporting Coordinate with audit and tax teams to meet reporting deadlines Review financial documentation for accuracy and completeness Monitor municipal audit progress and support audit teams as needed Participate in financial planning, business operations, and strategy discussions Office Management & Leadership Support Manage day-to-day internal bookkeeping and office workflows Handle invoicing, cash receipts, and collections Support daily audit department production goals Assist in coordinating office operations across departments Demonstrate initiative and leadership in a growing, multi-entity environment Prepare to assume broader office management responsibilities over time Office Manager / Bookkeeper Qualifications Degree in Accounting or related field preferred, but not required Strong bookkeeping and business operations experience Advanced Excel skills and strong spreadsheet proficiency Experience with Easy Accounting ERP or similar accounting systems Highly organized with strong attention to detail Ability to manage multiple priorities and adapt to evolving responsibilities Interest in growing into a leadership and office management role Flexibility with workload and occasional overtime as needed Additional Information Our organization consists of four entities, supported by a distributed tax department. This role is designed as a succession position, with the opportunity to eventually step into the Office Manager role and take on expanded leadership and operational oversight. Salary is $65K-70K based on Experience #ZRCFS #INJAN2026 Office Manager / Bookkeeper Office Manager / Bookkeeper Office Manager / Bookkeeper Office Manager / Bookkeeper