Team manager jobs in Lakewood, CO

FUNCTION DESCRIPTION: The Payment Support Manager will be responsible for the oversight and management of all Payment Support department functions including the daily monitoring and processing of all ACH, Wire and Check transactions for the credit union. Ensure compliance with all relevant rules and regulations related to all electronic and check transactions. Responsible for assisting with researching and resolving internal and external member requests and complaints related to department functions. Responsible for managing, training, and developing staff to ensure they are performing at the highest level. Manages the planning, development, and implementation of projects that impact the department. The appropriate candidate must demonstrate a strong ability to work in a team and a commitment to providing exceptional member service. ORGANIZATIONAL RELATIONSHIPS: Reports to: Senior Manager of Payment Support Supervises: Payment Support team Contacts: Frequent contact with other credit union employees, CUSO employees and service personnel. Occasional contact with members. QUALIFICATIONS/REQUIREMENTS: Education: AAP Certification required A high school diploma or equivalent required Degree in business, finance or related academic field strongly preferred Experience: Minimum 7 years of relevant work experience such as processing ACH files, wire transfers and/or check clearing required. Minimum 3 years of experience managing support staff Skills: Ability to interpret data and use deductive reasoning skills Extreme attention to detail to minimize risk with member and credit union data Ability to tactfully question or actively listen to members/employees/departments to determine specific needs Ability to work independently without supervision with frequent interruptions Must possess strong communication, organizational, presentation, customer service and interpersonal skills Demonstrate good judgment, strong analytical/problem solving and time-management skills Strong PC skills including Microsoft Excel knowledge Knowledge of Bellco's front-line systems ESSENTIAL FUNCTIONS: Demonstrates Bellco's Act Nice Behaviors and Core Values in all interactions with members, prospective members, and personnel in other Bellco departments. Provides a valuable and enjoyable experience to both internal customers and members during interactions. Consistently make recommendations to management to improve the member/customer experience through improved processes and technology. Strong understanding and adherence to all rules and regulations governing electronic and check transactions including NACHA rules, Federal Reserve rules, and regulations and requirements under Title 31 including Regulation E (EFTA), Regulation CC, Regulation J, OFAC, BSA, etc. Management and leadership of team to include recruiting, hiring, training and performance management. Demonstrates advanced understanding of Payment Support functions including the processing of transactions such as ACH, Wire, RDC, RTP, Bill Pay, Checks, FedNow etc. Act as a Subject Matter Expert (SME) and resource for the team and provide support and development to all Payment Support staff. Act as point of contact and provide support to branches and CUSO partners for research requests and escalations related to Payment Support functions. 8. Create, maintain and update departmental procedures, and perform an annual review with team for improvement opportunities. 9. Assist in rolling out changes and upgrades that impact Bellco operations and manage the effect of these changes on the department. Facilitate on-going process enhancements by evaluating gaps in existing processes and procedures Manage projects including identifying and coordinating resources to ensure successful completion and achieve organizational goals and objectives. Review and resolve requests, disputes and escalations associated with any Payment Support functions. Prepare or create statistical and informational reports for Payment Support functions as needed. 14. Assist in the preparation of regulatory audit/compliance reports as needed. 15. Proactively support corporate and departmental goals. 16. Regular and punctual attendance. Management retains the discretion to add to or change the duties of this position at any time. WORKING CONDITIONS: Office environment Mobility throughout department

EdgeCore Digital Infrastructure serves the world's largest cloud and internet companies with both ready-for-occupancy and build-to-suit data center campuses that are designed for density. Privately held and backed by committed equity to fund an aggregate amount of over USD $16.5 billion in development, EdgeCore enables hyperscale customer requirements by proactively investing in regions that provide the land and power necessary to support and scale AI and cloud technology. While working thoughtfully with the communities in which we do business, our data center campuses are built at scale to meet key performance specifications, safety metrics and sustainability objectives. EdgeCore has data center campuses in five North American markets with plans to expand. For more information, please visit edgecore.com. Career Opportunity The Denver Office Manager is a key on-site presence who keeps our Denver office running smoothly while creating a welcoming, well-organized environment for employees and visitors. This is a hands-on, detail-oriented role that is central to the success of our day-to-day office operations and employee experience. This position is available due to an internal move: our current Office Manager is transitioning to a full-time HR role, providing a great opportunity for a new team member to step in and make an immediate impact. This role is ideal for someone who is highly organized, proactive, and warm, and who enjoys managing a wide range of responsibilities. The right candidate takes pride in helping an office operate at its best and in creating an environment where people feel supported and set up for success. Operational Excellence & Office Management Own all aspects of daily Denver office operations, including facilities, vendors, maintenance, cleaning, furniture, office supplies, IT coordination, access badges, seating plans, and space utilization. Maintain a polished, hospitable environment for employees, guests, and executives, including snack and beverage programs. Lead office relocations, build-outs, expansions, and major layout changes from planning through execution. Serve as the suite Fire Warden and lead emergency preparedness efforts. Create and maintain organizational charts and floor plans (Visio). Employee Experience & Culture Champion Denver-based employee experience initiatives including recognition, life events (birthdays, weddings, new babies, bereavement), and office traditions. Plan and execute local events such as annual kickoff parties, in-office happy hours, seasonal celebrations, an annual picnic, sports outings, and office décor or displays to celebrate special occasions. Serve as the primary contact and coordinator for local volunteer and community engagement efforts, managing details and ensuring smooth collaboration between the company and employees. Curate a warm, engaging office culture that reflects the company's values. Administrative & Executive Support (Ad Hoc) Serve as the local lead for board meetings and executive events hosted in Denver, overseeing room setup, hospitality, and onsite execution. Manage shipping, swag, and special projects as needed. Provide general administrative and HR support, including onboarding coordination, recognition programs, and other confidential tasks. Act as the go-to resource for Denver-based operational needs and questions. Collaboration & Reporting Partner closely with the Virginia Office Manager to foster a collaborative, aligned approach across offices, sharing best practices and providing cross-office support as needed. Report operationally to the VP of HR and collaborate closely with the broader HR team. Your Experience and Qualifications Proven experience planning and executing events, including occasional large-scale events of 100+ attendees. 3+ years of experience in office management, workplace operations, facilities, hospitality, administrative coordination, or a related role. Experience with office build-outs, relocations, or managing major office moves. Strong organizational and time management skills with exceptional attention to detail. Proactive, resourceful, and solutions-oriented, with the ability to anticipate needs and follow through. Warm, service-minded presence with excellent interpersonal, written, and verbal communication skills. Experience supporting employee experience initiatives such as onboarding coordination, recognition programs, and office culture activities. Experience coordinating vendors, facilities services, or office moves is preferred. Comfortable handling sensitive and confidential information with discretion and integrity. Proficiency with Microsoft Office; ability to learn new tools and systems quickly (experience with Visio is a plus). Knowledge of the Denver area and local vendors, venues, and service providers is a plus. Bachelor's degree or equivalent experience preferred. Interest in HR or people operations is a bonus but not required. What We Offer Full-time salaried, exempt role: Includes equity compensation and a performance-based annual bonus. Annual base salary range: $70,000-$80,000, depending on experience. In-office expectations: This role requires in-office presence four days per week Denver-based: This role is located in downtown Denver, with parking provided at no cost to the successful candidate Medical, dental, and vision insurance: Includes a $0-premium medical plan option (employee only). Flexible Spending Accounts & Health Spending Account: Health & Dependent Care FSA, Limited-Purpose FSA, and an HSA with a company contribution. Paid time off: 120 hours of annual paid time off, 11 paid holidays, 7 sick days (beginning in 2026), and 8 hours of volunteer time annually. Retirement savings: 401(k) retirement savings plan with a company contribution Life and disability insurance: Company-paid life and disability insurance Parental leave: Paid parental leave for eligible new parents (birthing and non-birthing), available after meeting service requirements. Employee assistance program (EAP): Confidential support services for employees and their families, including counseling, financial guidance, and legal resources. Educational assistance: Company-sponsored educational reimbursement for approved courses and certifications. Employee support & discounts: Access to company-sponsored discount programs and employee well-being resources.

BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers. Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte's Technology Fast 500™ list of fastest-growing technology companies and ranked on the Inc 5000 list for six years running. Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner Magic Quadrant™ for Recurring Billing Applications, and being recognized as the Leader in Forrester Research's “The Forrester Wave™: SaaS Recurring Billing Solutions.” To learn more about us, visit billingplatform.com. Description The Team Lead role is a hybrid role that blends team management with hands-on technical contributions to drive our engineering initiatives forward. This person will work closely with engineers and cross-functional PMs to manage sprints, define problem spaces, and ensure seamless coordination across teams. The ideal candidate is both technically proficient and highly organized, with a strong ability to communicate and collaborate. This role is hybrid, with 2-3 in-office days per week (Englewood, Colorado). Responsibilities Lead and mentor a team of skilled developers to ensure timely and high-quality feature delivery. Partner directly with Product Managers to refine user stories and manage sprint deliverables. Oversee design, implementation, code reviews, and maintenance of owned features. Triage and escalate issues identified by the Support team to ensure swift resolution. Take full ownership of the end-to-end release process of solutions. Facilitate and actively participate in agile ceremonies (daily stand-ups, sprint planning, retrospectives, etc.). Assist in recruiting, interviewing, and hiring for your team. Qualifications: Proven leadership and project management experience in dynamic, fast-paced software development environments. Hands-on experience with Oracle and Database architecture is required. Solid understanding of agile development methodologies. Strong people management and team-building skills. Technical background with the ability to guide and support development work effectively. Bonus Points If You Have: Experience collaborating with distributed teams. Familiarity with CI/CD pipelines and DevOps practices. Benefits Be part of one of the fastest-growing companies in the United States Receive competitive compensation that includes a robust benefits package-medical, dental, vision, LTD STD, HSA, FSA, free virtual mental health counseling, and many perks related to health and wellness provided by our medical carriers Medical insurance coverage is effective on the first day of employment 401(k) match that is 100% immediately vested Discretionary and charitable time off program The base salary range for this position is $145,000 - $155,000 per year based on job-related knowledge, skills, experience, and market location. This position is a bonus eligible. Salary information is provided in accordance with U.S. pay transparency laws. BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

About Us At Rezdy, we're builders, doers, and difference-makers-driven by a shared mission to reshape the tours, activities, and experiences industry. Alongside our sister brands, Checkfront and Regiondo, we power more than 20,000 businesses and support over $10B in bookings globally. Our technology helps operators thrive while delivering unforgettable moments to travelers around the world. We work in an industry built on adventure, energy, and human connection-and that same spirit fuels how we show up every day. Spanning North America, Europe, and APAC, our teams are united by bold goals, a bias for action, and an unwavering commitment to delivering for our customers. But our success starts with people. Our teams are the engine behind everything we create. We value self-starters who take ownership, embrace challenges, and raise the bar-for themselves and those around them. We believe in creating space to grow, take risks, and make a real impact-and we celebrate those who lead with curiosity, grit, and drive. If you're passionate about performance, hungry to learn, and ready to help shape the future of travel-this is your kind of place. Let's build, grow, and win together. About the Role We're looking for an experienced, people-focused Customer Support Manager to lead our North American Support team. This manager will directly oversee our Team Leads (who in turn manage Tier 1 and Tier 2 agents) and will be responsible for driving operational excellence, ensuring high-quality customer experiences, and cultivating a culture of accountability, growth, and continuous improvement. This role combines strategic team leadership with hands-on operational ownership. The ideal candidate is data-driven, calm under pressure, passionate about customer advocacy, and experienced in scaling support operations in a SaaS environment. This is an on-site role, 5 days a week in office. What You'll DoPeople Leadership Manage and coach Team Leads and Agents, ensuring they are effectively developing and supporting their teams. Support hiring, onboarding, and ongoing development of Support team members. Conduct regular performance check-ins, provide feedback, and partner with People/HR on development plans. Foster a collaborative, inclusive team environment aligned with our company values. Operational Excellence Own day-to-day Support operations for the North American region across multiple time zones (EST-PST). Ensure the team meets or exceeds operational targets (response times, SLAs, CSAT, QA scores, backlog, etc.). Oversee queue management and workload distribution to optimize coverage and efficiency. Analyze performance metrics and trends to identify gaps and drive improvements. Customer Experience & Escalations Serve as the escalation point for high-priority, sensitive, or complex customer issues. Partner with cross-functional teams (Product, Engineering, Customer Success, etc.) to resolve escalations and improve recurring issues. Identify opportunities to enhance customer satisfaction and reduce friction across the support journey. Process & Tooling Improvements Collaborate closely with our Support Operations team on process refinement, workflow optimization, and knowledge management. Partner on tooling enhancements, particularly within Zendesk, Aircall (or other telephony systems), and internal support infrastructure. Standardize best practices across shifts, teams, and regions. Lead or contribute to support-related projects and initiatives that scale efficiently as the team grows. What We're Looking For 3-4+ years of experience in customer support leadership at the management level. Experience managing Team Leads and multi-tiered support teams. Strong comfortability with data analysis and reporting Background in SaaS or a similar technical customer-centric environment. Strong command of support tools such as Zendesk, Aircall, or comparable telephony/CRM platforms. Proven ability to lead teams toward meeting operational KPIs and improving the overall customer experience. Exceptional communication skills; able to motivate teams, influence stakeholders, and handle escalations with clarity and empathy. Analytical mindset with experience using metrics to guide decisions and optimize operations. When you join our team, you're stepping into a culture built on momentum, ownership, and clarity of purpose. We move decisively, think boldly, and stay deeply connected to our customers and the people behind the work. Across all our brands, we believe meaningful impact comes from empowered teams, aligned priorities, and unwavering commitment. Here's what you can expect: High trust, real impact: You'll have the autonomy and expectation to lead with ownership, tackle problems end-to-end, and make decisions that move the business forward in meaningful ways. Curiosity with discipline: We value asking sharp questions, challenging assumptions, and exploring smarter ways to work. We don't just get things done, but to get them done right for our customers. One team, all in: Collaboration beats ego, wins are shared, and we rally together when the work gets tough. Space to grow: You'll be supported and stretched, taking on challenges that build capability, sharpen judgment, and accelerate your growth as a leader and problem-solver. Progress with purpose: We move fast, stay focused on what truly matters, and prioritise long-term impact over quick fixes. You'll be joining a global team committed to building something that truly matters-and enjoying the ride along the way. We'd be excited to have you with us. Together, let's shape the future of the tourism industry. Salary range: $100,000-130,000

Who We Are Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at ***************** Summary SENS is seeking a highly capable and self-directed Technical Customer Support Manager to lead and enhance our customer-facing service operations for mission-critical DC power and generator (genset) systems. This role requires exceptional communication, deep technical curiosity, and strategic problem-solving to deliver best-in-class service for our most important customers. This leader will manage cross-functional support engagements, spearhead resolutions to complex service issues, and ensure our support organization operates at the highest level of professionalism and technical quality. While an engineering degree is not required, this position demands strong technical acumen, a hands-on mindset, and the ability to manage multiple high-stakes priorities. Responsibilities Customer Communication & Engagement Deliver clear, professional, and technically accurate communication via email and verbal channels with strategic customers and internal SENS teams. Serve as the primary escalation point for complex service situations, building trust through transparent, empathetic, and solution-oriented interactions. Present root cause analyses, corrective actions, and resolution timelines to customers and senior leadership. Guide and support the technical service team in troubleshooting and resolving genset performance issues, control panel faults, ATS failures, and power distribution anomalies. Maintain deep familiarity with engine manufacturers (e.g., Cummins, Kohler, MTU) and control systems (e.g., Deep Sea, Woodward, Basler). Lead root cause analyses and corrective action implementation for recurring technical issues. Service Assessment & Problem Resolution Proactively analyze customer service dynamics, identifying trends and recurring issues that impact reliability and satisfaction. Lead the development and execution of structured action plans to resolve issues-from root cause analysis to long-term corrective implementation. Own each challenge cradle to grave, ensuring timely, complete, and permanent resolution. Technical Acumen & Troubleshooting - Demonstrate and maintain working knowledge of: DC power systems Industrial battery technologies Power electronics and chargers Electrical distribution components Monitoring and communication protocols (e.g., Modbus, SNMP) Interface effectively with engineering teams and field technicians to explain, replicate, and resolve technical issues in a high-reliability environment. Organizational Leadership & Project Oversight Lead and coordinate multiple complex service engagements and customer projects concurrently. Implement structured processes for service ticket tracking, escalation, and closure. Establish and monitor KPIs, SLA compliance, and customer satisfaction metrics. Collaborate daily with engineering, quality, customer service, and sales teams to ensure a seamless customer experience. Participate in strategic customer reviews and contribute to continuous improvement initiatives. Foster a service culture based on accountability, teamwork, and technical excellence. Required Qualifications 5+ years of experience in customer service, field service, technical support, or operations roles in power, industrial, or critical systems environments. 3+ years of related experience with troubleshooting, maintenance, installation and repair on diesel generator engines. Demonstrated ability to lead complex problem-solving initiatives across technical and operational functions. Excellent written and verbal communication skills, with ability to explain technical information to both engineers and non-technical stakeholders. Strong organizational skills and attention to detail; capable of managing multiple high-impact customer issues simultaneously. Bachelor's degree or equivalent training in an electrical/electronic trade school or company provided journeyman path. A valid driver's license with a safe driving record. The ability to lift 80 lbs. and work on your feet. 10% travel, domestic and occasional international. Self-motivated with a “hands-on” attitude and bias for action. Demonstrated success as a cross-functional team player. Preferred Qualifications Experience in critical infrastructure sectors (e.g., data centers, utilities, defense, military, transportation). Familiarity with DC power equipment, gensets, UPS systems, and control protocols. Technical certification or background in electrical systems, field service, or electronics. Location: This position is an on-site role in Longmont, CO. Base Compensation: $96,000 - $112,000 is the projected pay range for this role and will be determined based on the candidate's overall qualifications and experience. Closing Date: October 31st, 2025. While we expect to keep the position open through this date, the posting may be extended or closed early based on applicant volume and hiring needs. We offer an exciting and competitive total compensation package designed to inspire! This includes generous paid time off, holidays, as well as comprehensive benefits including medical, dental, vision, short-term disability, life insurance, and an outstanding 401k matching program where employees are instantly vested. At SENS, our culture is rooted in a set of core values that reflect who we are and how we work. In a recent 2025 poll, our employees identified the values that best define us: “Innovative”, “Respectful”, “Inviting”, “Flexible”, “Collaborative”, and “Growth Driven”. Our team describes us as a dynamic, forward-thinking company where everyone has the opportunity to thrive. At SENS, we pride ourselves on being an equal opportunity employer, fully dedicated to fostering inclusion and diversity. We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic. We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

🌟 Previous Servers and Customer Service Wanted - Patient Care 💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care. We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don't Have Healthcare Experience? We'll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩 ⚕️ Your Role as a TMS Technician As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient's care journey 🌱 What We're Looking For You don't need a medical degree - just a genuine love for helping people. We're seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job 💼 Why You'll Love Working at Serenity ✔ Fulfillment - Help people take back their lives ✔ Career growth - We promote from within as we expand nationwide ✔ Supportive culture - You'll be valued for who you are and how you care Our Benefits Include: 🏥 90% employer-paid medical, dental & vision 🏖 10 PTO days (15 after 1 year) + 10 paid holidays 💰 401(k) retirement plan 🚀 Rapid internal promotion opportunities 💡 About Serenity Healthcare We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today - Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening. In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly.

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The Principal, Customer Experience Programs Manager leads cross-functional initiatives that shape how Klaviyo customers learn, adopt, and succeed through digital-first and self-serve experiences. This role combines strategic program leadership, execution excellence, and thought leadership to transform vision into scalable, measurable customer programs. You will independently drive and execute key customer enablement initiatives - such as evolving our Power Up experience, improving the Klaviyo Community as a customer success channel, or building programmatic customer education and feature-launch frameworks to increase adoption of self-service resources and ultimately drive adoption and retention. Working across Customer Success and Support, Customer Education, Product, Marketing, Engineering, etc., you'll design experience and programs that directly improve adoption, satisfaction, and efficiency for thousands of customers worldwide. How You'll Make a Difference: Program Leadership & Execution Lead the planning and delivery of digital-first and self-serve programs from concept through impact measurement. Own end-to-end execution for major CX initiatives in partnership with department leaders to drive customer education adoption, community engagement, and in-app enablement engagement. Translate strategy into actionable plans with clear milestones and success metrics. Manage multiple initiatives simultaneously with minimal oversight. Strategic Thinking & Thought Leadership Define and drive the strategy for how customers engage with Klaviyo's learning and self-service resources across multiple domains - ensuring alignment between Customer Academy, Help Center, Community, and in-app guidance experiences to deliver a cohesive, intuitive, and connected customer experience Partner cross-functionally to ensure visibility and integration of educational content after publication - serving as a thought partner on how resources are surfaced, prioritized, and promoted across lifecycle programs, in-product experiences, and ad hoc campaigns. Define the strategy and focus areas for customer and market research, partnering with CX Strategy, Product Design and Research teams to uncover insights that guide experience / program priorities and design. Partner cross-functionally to design and deliver customer-facing thought leadership content that helps Klaviyo users navigate changes in technology, industry, and compliance landscapes. Identify emerging trends in AI, automation, and learning behaviors to inform experience / program direction. Represent CX Programs in cross-functional forums, sharing best practices and lessons learned. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Stakeholder Management & Influence Build strong partnerships across Product, CSS teams, Marketing, and other teams to align on objectives and execution. Influence decision-making through storytelling, data, and customer insight. Create a feedback loop with the Customer Education team to prioritize content and education needs to support CX programs and feature releases within content sprint planning. Ensure clarity, alignment, and accountability across cross-functional partners. Measurement & Reporting Define program KPIs linked to adoption, engagement, satisfaction, and self-serve utilization. Report results and insights regularly, highlighting business impact and next-phase recommendations. Who You Are: 7+ years of experience in Program or Project Management within CX, Customer Success, or SaaS. Proven ability to manage large, cross-functional initiatives independently from planning to execution. Strategic problem solver who connects customer needs to business goals. Excellent communication and storytelling skills; able to simplify complexity for varied audiences Data-driven problem solver who thrives in ambiguity. Deep curiosity about self-serve enablement, AI-driven learning, and emerging customer behaviors. Ability to quickly develop deep understanding of new tools, systems, and software, building technical fluency in Klaviyo's products and broader tech stack to inform program design and execution. Confident influencer and collaborator who drives progress without formal authority. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Why This Role Matters Klaviyo's customers expect seamless, intuitive, and connected self-serve experiences. This role ensures we deliver on that promise - designing and executing customer programs that combine operational excellence with thought leadership.You'll help shape how Klaviyo empowers customers to succeed independently while the business scales intelligently through data and innovation. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$108,000-$162,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

About Us: Clinica Family Health is a community health center, a medical safety net for those who otherwise might fall through the cracks of the American health care system. For more than 40 years, Clinica has existed to provide health care to the individuals and families in our community at a price they can afford. Young or old, people of any race or ethnicity or income level-we are here to provide them with exceptional health care because no one should have to choose between obtaining the health care they need and other necessities such as housing or food. We are seeking new team members to join us in our mission to provide high quality care and services to our Adams, Boulder, and Mountain Communities. Clinica is an approved participant of the Colorado Health Service Corps and National Health Service Corps Loan Repayment Programs. Pending met eligibility requirements, providers may be awarded up to $90,000 for helping our communities. What we offer: Benefits: * FTCA Malpractice Insurance * All fees associated with your license, DEA, board certification, etc. are covered by Clinica * Medical, Dental & Vision Options * FSAs/HSAs * Accident/Hospital * Retirement Plan Compensation: Approximately $38.72 to $45.55 per hour. All individual pay rates are calculated based on the candidate's experience and internal equity. Overview of Role: Assist the Vice President of Behavioral Health in the development and implementation of behavioral health initiatives and, in collaboration with the Vice President of Behavioral Health, site medical leadership and site operations management, serve as a coach, leader and supervisor for the behavioral health professional staff who deliver behavioral health services at the site level. ESSENTIAL DUTIES AND RESPONSIBILITIES: * In collaboration with the clinic leadership at each site and the Vice President of Behavioral Health, provides day-to-day direct management/coaching/clinical supervision/training of site based Behavioral Health Professionals. * Assists the Vice President of Behavioral Health with behavioral health program development, implementation and oversees projects and workflows at the site level. * Partners with clinic leadership to support and implement integrated work flows that enhance the integrated, team based care model by attending CLM meetings. * Provides direct patient care a minimum of 36 hours/week. * Provides brief intervention and consultation in real time to patients and interventions provided are helpful to both patients and referring members of the care team. * Responsible for the Assessment, treatment planning and episodes of brief, goal focused therapy for established Clinica patients. * Actively participates and utilizes supervision feedback (both from the CMD and the BH Program Manager) to improve patient care. * Responsible for crisis intervention counseling as referred by providers. Acts as a consultant to other staff on skillful and effective intervention with patients, including crisis intervention. * Manages/monitors mental health referrals to CMHC's for patients with higher behavioral health needs. * Responsible for resolving conflicts in a professional manner and is a model for strong interpersonal communication skills with all staff. * Manages and strives to achieve the target number of patient encounters and satisfies minimum documentation requirements for all services rendered. * Responsible for follow-up of high-risk patients, especially patients with depression as indicated by the depression registry's targeted outcome measures. * Functions as a group visit team health educator, specifically for patients with chronic pain, depression and anxiety. * Coordinates care for complex patients with co-morbid mental and physical health conditions. * Demonstrates knowledge of annual universal depression and substance abuse screenings and effectively provides necessary f/u services. * Acts as a consultant and resource to members of the care team on skillful and effective interventions with patients with chronic illnesses and mental health diagnoses. * Assists with staff training as needed. * Provides on-site training for mandatory reporting procedures. * Assists with implementation of an effective Quality Improvement Program. * Proficient in the use of Clinica Patient Portal. POSITION QUALIFICATIONS: Education and Experience: * Requires Licensed Clinical Social Worker, Licensed Professional Counselor or Licensed Psychologist. * 2 years of experience in community health, medical clinic or related public policy setting. * Experience in clinical supervision, coaching, and development of unlicensed and licensed behavioral health providers preferred. Knowledge, Skills and Abilities: * Ability to flourish in a team management system. * Excellent leadership and interpersonal skills. * Sensitivity to low income, ethnic minority community. * Bilingual in Spanish preferred but not required. * Short term, strategic, goal oriented therapy skills (SFBT) in a CHC or other health care setting. * Familiarity with current DSM and ICD Diagnosis Codes. Clinica Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. CFHQ4

The Customer Experience Manager (CXM) serves as the main point of contact with internal and external customers during and after any contract's or project's period of performance and oversees the company's overall service and product delivery performance in order to achieve optimal customer experience and satisfaction. Essential Functions and Responsibilities include the following: Act as the POC for the customer for all products or projects under contract; develop and maintain a strong relationship and open line of communication with customers and their team members. Identify risks to performance and pro-actively coordinate cross-functional efforts (including but not limited to operations, engineering, scheduling) in order to optimize service delivery performance and mitigate impact to plan. Contribute to revenue and direct margin tracking for each project/product in collaboration with finance and operations. Develop and monitor a KPI suite, including forward looking indicators, to effectively measure program performance as stated contractually or as set by the business; and identify / lead actions necessary to improve program performance. Perform all requirements of contract close out and customer satisfaction evaluation. Coordinate all post-delivery cross-functional requirements (field services, technical reliability, warranty, spares, etc.). Support Sales/BD efforts by providing any available market intelligence/customer updates that may lead to new opportunities or up-sales Other Duties as assigned Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 20% Subject to applicable laws and Air Method's policies, regular attendance is an essential function of the position. All employees must follow Air Methods' employment practices and policies. Supervisory Responsibilities This position may directly supervise CSR Customer Service Representatives depending on the size of the customer base managed by the CEM. Carries out Supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, selecting, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding, and disciplining employees, addressing complaints, and resolving problems. For Exempt Managers: Managers that carry out these responsibilities for two or more employees will have significant input in hiring and termination decisions. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position. Education & Experience Bachelor's degree (BS/BA) in related technical or business discipline from a four-year college or university and seven or more years' related aviation or aerospace industry experience and/or training; or equivalent combination of education and experience. 5 years of demonstrated experience in customer support or other customer-centric roles. Experience in supporting operators in the aerospace/aviation/helicopter industry in an aftermarket role and/or environment. Background and experience in aircraft modifications, MRO, aerial operations and/or product manufacturing in either a support, operational or sales role. Consideration will be given for Defense Contracting experience in aviation or aerospace. Skills Ability to work collaboratively in a cross-functional team environment Excellent written and oral communication skills High level of accountability and execution focus, with a strong desire to deliver results Solid business acumen A continuous improvement mindset Strong conflict management skills Dependable and self-motivated Computer Skills Proficient with Microsoft Suite, including Word, Excel, PowerPoint, Project, and Outlook Experience with ERP systems (Visual, SAP, etc) preferred Certificates, Licenses, Registrations Lean Six Sigma certification preferred Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Minimum pay USD $102,742.50/Yr. Maximum Pay USD $131,000.63/Yr. Benefits For more information on our industry-leading benefits, please visit our benefits page here. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

At The Garrett Companies, we are a team of trend setters and standard breakers who value excellence, humility, and a great workplace experience! We are seeking an Office Manager to support our Denver team with positivity, professionalism, and exceptional organization. In this role, you will keep the office running smoothly, create memorable experiences for employees and visitors, and anticipate needs before they arise. If you thrive in a fast paced environment, love solving problems, and aren't afraid to roll up your sleeves, you will fit right in. Specific Duties and Responsibilities Ensure the corporate office is open and ready for business at 8 AM daily and that any and all after hours needs are appropriately handled. Interact with all vendors, visitors, and employees with positivity and professionalism at all times to provide exceptional service and maintain relationships. Coordinate scheduling and communication for onsite amenities and employee perks. Create an exemplary experience for all incoming and existing employees. Exhibit the ability to resolve any vendor, visitor, or employee-related concerns and questions as they arise. Develop and initiate creative methods to encourage team camaraderie. Initiate, prioritize and execute onsite daily activities, including office cleanliness, supply levels, inbound and outbound mail and shipments, vendor relations, and onsite team requests. Receive all incoming calls and redirect to appropriate departments. Monitor office expenses and costs. Additional duties as assigned that assist with maintaining a presentable office atmosphere for all vendors, visitors, and employees. Consistently and effectively communicate with the Executive Assistant and relevant teams regarding corporate building performance and opportunities. Other duties as assigned. Prerequisites Be in constant and never-ending improvement and development of yourself. Must be consistently detail oriented. Strong organizational skills. Dynamic leadership potential without oversized ego. Ability to recognize personal shortcomings. Excellent written and verbal skills. Ability to listen and understand intents and goals. Ability to think creatively and innovatively. Professional judgment and discretion comes from experience in working with customer services, internal teams and vendors. Core Competencies (these are the most important items) Able to work in unison with a team. Takes full responsibility for actions and works collaboratively to find solutions. Coachable. Positive Attitude. Ability to listen and understand intents and goals. Relentless problem-solving skills. Ability to think 2+ steps ahead and anticipate what comes next. We are all broom pushers. Must be willing to work and support at all levels. We are trend setters and standards breakers. Our intent is to consistently pursue excellence, must think creatively and innovatively. Demonstrates alignment with our Core Values: Excellence, Sense of Duty, Accountability, Teamwork, Courage, Honesty & Integrity, The Golden Rule, and Caring for All People. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Initial Training and Orientation Standard Company orientation in Indianapolis

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? **Job Description** : The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Denver International Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer-facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express. It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by: + Welcoming and providing access to our Card Members upon arrival at reception + Being accountable and taking ownership of the customer's experience from beginning to end + Creating innovative ways to resolve customers' issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer + Employing the Customer First philosophy in meeting customers' needs and expectations + Providing concierge and lifestyle recommendations + Providing travel consultation and minimal reservation assistance + Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners. Lounge Hours of operation are from 5:00AM - 11:00pm Monday-Sunday. Hours are subject to change due to business need. **Minimum Qualifications** : + A successful candidate will possess the following qualifications: + Minimum of 1-year recent experience servicing premium customers + Passion for servicing customers with proactive solutions + Exceptional communication skills, delighting the customer with every single interaction + The ability to listen to the customer's needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received + Must exhibit the utmost professionalism and maintain a positive attitude in all interactions + The ability to rely on and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment + Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members' experience at the forefront of everything you do + Must be resourceful and capable of using the Internet effectively while providing assistance in a face-to-face customer environment + Ability to utilize and switch from multiple technology platforms with ease + Adapt to an ever-changing environment and being resilient + Ability to work flexible shifts including nights, weekends, and holidays is essential + Light to moderate lifting may be required for certain job tasks **Preferred Qualifications** : + Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus) **Qualifications** Salary Range: $25.50 to $26.75 hourly bonus benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Travel **Primary Location:** US-Colorado-Denver **Schedule** Full-time **Req ID:** 25019134

At Goldschmitt and Associates LLC (G&A), we're not just another company-we're a catalyst for innovation and impact, and we're inviting passionate, forward-thinking individuals to join us on this journey. Recognized multiple times on the Inc 5000 list of the fastest-growing companies, G&A is a leader in tech transformation and system modernization for some of the nation's most important federal agencies. Our culture is built on creativity and collaboration. We offer flexible schedules, telework options, and an environment where your ideas truly matter. At G&A, you won't just clock in-you'll be solving real-world challenges and working on projects that make a difference in the lives of millions. Joining our team means becoming part of a vibrant, connected community where innovation thrives, your voice is heard, and your impact is felt. Whether you're a tech enthusiast, a strategic thinker, or a problem-solver, at G&A, you'll have the opportunity to level up your career while making a real-world impact. If you're ready to be part of a company that values purpose as much as progress, G&A is the place for you! Summary: Goldschmitt and Associates is seeking an On-Site Supervisor for an onsite position in Golden, Colorado, in support of the U.S. Department of Veterans Affairs Denver Logistics Service. This contract is anticipated to run through September 2026, with an option year through 2027. The anticipated salary range for this position is $47,300.00-56,485.00 annually, dependent upon experience. Job Duties and Responsibilities: Provide daily supervision, direction, and quality control for call center staff (Veteran Services Support Technicians) Validate and sign off on daily/weekly production and statistical reports. Manage schedules and staff coverage during operating hours Support quarterly COR meetings, deliver reporting requirements, and recommend program improvements Ensure compliance with VA safety, IT security, and privacy requirements Necessary Skills and Knowledge: Strong written and verbal communication skills Minimum Qualifications: Possess at least 2 years of supervisory or team lead experience in call centers, logistics, or customer service Possess a high school diploma or equivalent certification, such as a General Educational Development (GED) diploma Possess the ability to pass a Tier 1 National Agency Check with Inquiries (NACI) investigation and maintain eligibility, including possessing United States citizenship Previous experience of Microsoft Office Suite, including Excel, Outlook, and Word, SharePoint Possess a typing speed of 40 WPM and proficiency with 10-key entry Preferred Qualifications: Possess an Associate's degree or above Prior VA systems knowledge (ROES/VistA) The application deadline for this position is October 1, 2025. NOTE: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. It is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Company. Goldschmitt and Associates offers the following benefits: 401(k) with immediate vesting Paid Federal Holidays Tuition Reimbursement Medical Insurance, including Vision and Dental Insurance Employer-Paid Short-Term and Long-Term Disability Employer Paid Life Insurance Supplemental Life Insurance FSA/HSA Programs Commuter Benefits Program Adoption Assistance Program Employee Assistance Program (EAP) Caregiver Support Program Health Advocacy Program Financial Wellbeing Support Goldschmitt and Associates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Dental Office Manager - Full Time Compensation: Up to $33/hr. (Hourly) + Comprehensive Benefits Package Reports to: Regional Director of Operations Are you an experienced Dental Office Manager who is results-driven, leads by example, and understands how to use KPI metrics to uncover opportunities and drive operational excellence? Our established dental practice in Woodland Park, CO is seeking a dedicated professional to join our team full-time. About the Role The Dental Office Manager will oversee daily operations, support and engage the team, ensure an exceptional patient experience, and execute systems that support efficiency, compliance, and growth. The ideal candidate is proactive, organized, and passionate about building a positive and high-performing environment. Key Responsibilities Lead and support the dental team through coaching, training, and clear communication Manage daily practice operations, including scheduling, patient flow, and administrative oversight Utilize KPI metrics to identify trends, improve systems, and achieve operational goals Ensure compliance with OSHA, HIPAA, and all regulatory requirements Maximize schedule efficiency and hygiene utilization Maintain high standards for patient service, professionalism, and team accountability Collaborate with providers and staff to optimize workflows and enhance patient care Support financial processes, including collections, insurance coordination, and reporting Promote a culture of respect, teamwork, and continuous improvement Required Experience & Skills Previous experience as a Dental Office Manager or similar dental leadership role Strong communication and interpersonal skills Excellent attention to detail and organizational ability Passion for patient care and delivering an exceptional experience Experience training and developing staff Proven ability to use data and KPIs to drive operational excellence Knowledge of OSHA, HIPAA, scheduling optimization, and best practices for practice compliance Compensation & Benefits Hourly pay up to $33/hr, based on experience Comprehensive benefits package (details provided during interview) Full-time schedule Supportive clinical and administrative leadership How to Apply If you are a motivated leader who thrives in a dynamic environment and is committed to excellence in patient care and practice performance, we would love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience. Essential Functions Core Responsibilities: Customer Experience Leadership: Deliver exceptional customer service, ensuring a "wow-level" patient experience at every touchpoint. Build rapport with patients to facilitate comprehensive dental care acceptance. Present treatment plans and financing options, ensuring patients understand their options and costs. Oversee the implementation of office protocols that enhance patient satisfaction and streamline operations. Resolve patient concerns effectively and ensure consistent, high-quality care. Financial & Operational Management: Develop and manage the office's annual budget to ensure profitability. Monitor and report on key performance metrics, providing insights to the management team. Ensure adherence to cash management, accounting protocols, and other financial procedures. Optimize office operations by managing schedules, coordinating staff meetings, and maintaining office supply inventories. Staff Management & Development: Lead, train, and develop office staff to meet company standards. Conduct semi-annual performance reviews and provide ongoing training and professional development. Foster a positive office culture that promotes teamwork, accountability, and a great place to work. Coordinate staffing schedules, manage time-off requests, and ensure appropriate coverage for all roles. Growth & Expansion Leadership: Assist in the launch and stabilization of new offices, including hiring staff, establishing protocols, and ensuring smooth operations. Support recruitment and onboarding of new doctors, ensuring they are integrated into the practice effectively. Physical Demands Additional Eligibility Qualifications This job description is not intended to be exhaustive. The duties and responsibilities outlined may evolve as needed to meet the needs of the organization. If you are a motivated and experienced office manager with a passion for providing excellent patient care and driving operational success, we encourage you to apply. Other Duties As assigned by your Regional Manager, VP of Operations, and or COO. Pay Range USD $28.00 - USD $34.00 /Yr.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development COMPENSATION: Competitive Base Salary + Performance Incentives Monthly Phone Allowance BENEFITS & PERKS: Generous Paid Time Off (Vacation, Sick, Holiday, Bereavement, FMLA, Parental Leave) Comprehensive Health, Dental, and Vision Insurance 401(k) with Company Match Growth and Professional Development Opportunities Why Join Stratus? At Stratus Building Solutions, were not just offering a job - were inviting you to join a community of innovators and collaborators passionate about sustainability and excellence. As the #1 fastest-growing green commercial cleaning franchise three years in a row (Entrepreneur Magazine), were transforming an industry through sustainable practices, cutting-edge technology, and exceptional service. When you join Stratus, youll thrive in a supportive, growth-focused culture where your development is as important as our success. Together, were making a real impact on businesses, communities, and the environment. Role Summary As an Office Growth Manager, youll play a pivotal role in driving regional growth, supporting franchisee success, and ensuring smooth daily operations. Reporting to the Regional Director, youll balance administrative leadership, franchise development, marketing execution, and customer service - all while helping Stratus offices and franchise owners grow and thrive. Key Responsibilities 1. Franchise Sales & Development Conduct 810 professional franchise opportunity presentations per month, ensuring all decision-makers are included. Manage the disclosure and closing process accurately and in compliance with company standards. Achieve a minimum of 2 new franchise agreements closed per month. Enter and maintain all leads, presentations, and outcomes in CRM within 24 hours. Collaborate with the Regional Director on lead tracking, strategy, and conversion goals. 2. Administration & Compliance Process account-related items (new accounts, credits, transfers, cancellations, UF supply invoices) promptly. Monitor franchisee insurance renewals and maintain compliance. Manage and organize all digital and physical records for clients and franchisees. Support background checks, onboarding documents, and corporate reporting needs. 3. Financial Accountability Review franchisee statements monthly to ensure timely client payments. Collaborate with accounting to resolve overdue or irregular accounts. Communicate proactively with franchisees regarding outstanding balances. 4. Supplies & Resource Management Manage inventory for uniforms, chemicals, and starter kits. Oversee office supply needs to ensure seamless day-to-day operations. 5. Marketing & Brand Presence Publish at least 2 social media posts per week (1 franchise opportunity + 1 cleaning service). Request and track client and franchisee reviews, maintaining brand reputation. Support regional marketing campaigns, trade shows, and community events. Track engagement metrics and deliver monthly marketing updates to the Regional Director. 6. Customer Service & Front Desk Answer all incoming calls using approved scripts, ensuring every lead is documented and routed properly. Schedule and confirm service or franchise appointments. Provide a professional, welcoming first impression to all visitors and callers. Conduct monthly remote account inspections as assigned by leadership. 7. Training & Development Support Ensure all new franchisees complete Phase 1 training within 30 days and are enrolled in the LMS. Track training completion and escalate gaps as needed. Support onboarding by ensuring all checklists and documentation are completed accurately. 8. Communication & Collaboration Act as the communication hub between Regional Director, Operations, Sales, and Accounting. Participate in weekly collaboration calls and office meetings, sharing best practices and insights. Maintain proactive communication with franchisees and clients to support retention and satisfaction. Performance Expectations Consistently meet franchise sales and presentation targets. Maintain CRM accuracy and timely updates. Ensure compliance with all training and insurance requirements. Contribute actively to local marketing and brand-building initiatives. Demonstrate professionalism, accountability, and solution-oriented leadership in all interactions. Qualifications Bi-lingual - fluent in both English and Spanish. Previous experience in sales growth, administration, and operations. Strong organizational, interpersonal, and communication skills. Proficiency in CRM systems, Microsoft Office, and social media platforms. Ability to manage multiple priorities with accuracy and professionalism. Customer service mindset and passion for helping others succeed. Ready to grow with us? Apply today and become part of a team where your work makes a lasting difference in how businesses and communities thrive.

Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role. What You'll Do: Lead and develop Team Members and Special Ops Trainers Be responsible for the entire guest experience Develop Culinary Leads and uphold food safety & quality standards Oversee food and beverage management, including inventory, ordering, and budget Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We've got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member

Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities.

About Jetson: Jetson is on a mission to accelerate the transition of 100M homes across North America away from burning fossil fuels to sustainable energy use. Here at Jetson, we believe in a future that is 100% electric and 100% better. Homes are one of the largest sources of carbon emissions, which can be dramatically reduced by converting to heat pumps, however, adoption lags due to high cost and friction in the retrofit process today. Solving one layer of the value chain wont move the needle on adoption. Mass adoption will come when it becomes a no-brainer for homeowners to transition. That is why Jetson is building the first fully vertically integrated home electrification company. Jetson will make it simple, transparent and affordable for everyone to get a heat pump. The Opportunity: We are looking for an extremely motivated and passionate HVAC installer who would like to be a part of an exciting new company looking to fight climate change through disrupting the residential HVAC industry. As the lead of an install crew, we are looking for individuals with deep residential install experience to help guide a lesser experienced HVAC Technician. You will be responsible for removing gas furnaces and installing heat pump systems, and collaborating with engineering teams on how the product can be improved and the install process streamlined. What You Will Do: Remove existing HVAC equipment Install new heat pump systems Perform routine maintenance tasks such as cleaning and replacing filters Test heat pump systems to ensure proper functionality Follow blueprints, schematics, and building codes when installing or repairing systems Collaborate with other technicians and engineering teams on the product and processes Provide excellent customer service by addressing client concerns and answering questions Train team members on the Jetson equipment and install procedures What You Bring: F32 National Standard Residential Mechanical Class C licensed in the city of Denver preferred but not required Proven experience as an install team member and team lead HVAC NATE and Section 608 certification preferred BPI certification preferred Strong knowledge of HVAC systems Ability to read blueprints and schematics Familiarity with building codes and regulations in the Denver area Excellent problem-solving skills Excellent English communications and customer service skills Job Type: Full-time Pay: $40-$50/hour Benefits: Dental Care Extended Health Care Vision Care Life Insurance Education Support Free Lunch Tools Provided Uniform Provided Work Location: Denver Do you feel like you don't have everything that's listed above but can still do the job? If you have some of the skills and experience that were looking for and are willing to use your talent to learn the rest, we encourage you to apply! PI37642d68e538-31181-38899265

WHAT MAKES VOA SPECIAL? Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve-our programs across Colorado look different because each community is distinct. We engage faith, relationship-building, and volunteers wherever we go to lift up and support Colorado's most vulnerable citizens. Job Summary Case Manager (Team Lead) directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needs-based and program eligibility assessments, engaging in community outreach, providing case management services, and program-wide service coordination. The Case Manager 4 (Team Lead) is responsible for possessing in-depth knowledge regarding general program requirements and field-relevant best practices and standards in order to act as a resource, guide, and mentor for other team members. The Case Manager 4 (Team Lead) not only carries a case load but also leads a team. Further, Case Manager 4 (Team Lead) is charged with serving as a mentor to junior personnel to support the development of knowledge and experience in best practice standards throughout their work group. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provides case management services to Program Clients. * Responsible for identifying and serving the unique needs of participant households participating in Volunteers of America programs and utilizing screening and assessment tools and ensuring the completion of needs-based screenings. * Responsible for understanding and implementing their assigned program according to program funder and Volunteers of America standards and expectations. * Conducts community-wide outreach to identify eligible participant households presenting with substantial barriers to housing stability. * Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field. * Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops as requested and applicable to meet the needs of the position * May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices. * Clearly documents all client interactions along with required eligibility and demographic information. * Performs duties in a professional manner by maintaining the confidentially of all information and by participating effectively within and across teams. * Participates in professional development activities to promote the development of knowledge and experience in field-relevant best practices and standards and makes demonstrable progress toward working in accordance with these practices and standards. * Serves as a mentor to junior personnel to develop knowledge and experience regarding best practice standards within their workgroup. * Responsible for training staff members assigned to their team. * Reviews financial assistance requests and client file documents for adherence to programmatic requirements. * Develops and maintains a high level of understanding within their program. Acts as a reference, mentor, and guide for other staff seeking specialized knowledge/advice. * Coordinates and implements ongoing training and staff development activities. Assists supervisor in facilitating staff meetings using a teamwork approach. * Ensures that the team provides accurate and timely documentation and confidential record keeping. * Collaborates with supervisor to develop and lead outreach plans. * Composes, analyzes and presents regular progress reports related to team goals. * Develops specialized knowledge related to service delivery database systems. * Performs all other duties as assigned. COMPETENCIES * Models core culture attributes of VOACO that include "AIRS" (Accountability, Integrity, Respect, and Service). * Models and VOACO's three strategic critical virtues of HHS (Hungry, Humble, People Smart). SUPERVISORY RESPONSIBILITIES * N/A Requirements MINIMUM QUALIFICATIONS OF POSITION * Bachelor's degree in human services, social work, or a closely related field or related experience. * 1 year of direct, full-time case management experience demonstrating the ability to consistently apply field-relevant best practices and standards. * Must possess a Colorado driver's license and state-mandated automobile insurance. * Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available). * Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter. PREFERRED QUALIFICATIONS OF POSITION * SOAR (SSI/SSDI Outreach, Access, and Recovery) Certification * 1 year of experience directly relevant to the program which this position will work within. * Demonstrable leadership, training, and mentorship experience. KNOWLEDGE AND SKILLS * Ability to inspire, train, mentor, and lead teams. * Knowledge and skill in the application of Harm Reduction, Critical Time Intervention, Motivational Interviewing, Trauma Informed Care, and Housing First Principles. * Ability to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions. * Ability to work and thrive within a diverse, multicultural team environment. * Ability to take initiative and work independently. * Ability to communicate effectively verbally and in writing. * Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS * Travel throughout the program's service area is required on a regular basis. * Must be able to work in diverse and, at times, uncomfortable environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives. POSITION TYPE AND EXPECTED HOURS OF WORK * Full-Time or Part-Time as indicated in the posting. * Work hours may vary but are typically scheduled around a 40-hour workweek designed to fulfill program objectives with occasional overtime requirements. LOCATION * Throughout the program service area. VSS Field Offices located in: Denver, Greeley, Fort Collins, Grand Junction, Durango, Alamosa, Pueblo, and Colorado Springs. Salary Range : $25.50-$27.50 Commensurate with experience, expertise, proficiency and market benchmarking. Sign on Bonus Information This job is eligible for a $1500.00 sign on bonus $750.00 will be paid with the first check $750.00 will be paid at 6 months and in good standing Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. Benefit eligibility is based on job type/status Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurances Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer Position will remain open until filled VISA SPONSORSHIP NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply

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