Manager, Digital Assets Risk Operations
Team manager job in Merrimack, NH
Job Description:The Role
The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented.
The Expertise and Skills You Bring
Bachelor's degree required
5+ years of relevant work experience in the financial industry, crypto experience preferred
Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services
Demonstrated analytical skills with the ability to work with and summarize data from multiple sources
Experience working with blockchain technology or related enterprises
Executive level presentation skills required
Project management experience
Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus
Experience with common data science tools & languages, a plus
CFA and/or FRM certifications a plus
Foundational understanding of blockchain technology
Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach
Natural intellectual curiosity, initiative, and love for learning new skills and capabilities
Skilled at operating autonomously to achieve results in a dynamic environment
Thrives in a dynamic organization where priorities shift to meet evolving business needs
Superb verbal and written communications skills
Strong data analysis skills (e.g., tools, strategies)
Staying abreast of the latest innovations across industry
Problem solver with a blend of creativity and analytical rigor
The Value You Deliver
Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions.
Actively perform proactive and targeted data analysis to identify risks for management.
Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials.
Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes.
The base salary range for this position is $80,000-153,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Risk
Market Operations Manager
Team manager job in Newton, MA
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
End User Support Manager
Team manager job in Boston, MA
A growing organization is seeking a End User Support Manager to lead a skilled team and drive modern device management across the company. This is a hands-on role focused on automation, security, and delivering an exceptional employee IT experience.
What You'll Do
Lead and mentor a small team of Endpoint Engineers
Own modern MDM/EMM platforms (Intune, Jamf, etc.)
Implement zero-touch provisioning and automation for device lifecycle
Strengthen endpoint security, compliance, and configuration consistency
Manage hardware procurement, asset inventory, and identity access workflows
Lead major rollouts (OS upgrades, hardware refreshes, SaaS deployments)
What We're Looking For
5+ years in endpoint engineering/end-user support
3+ years leading technical teams
Strong Windows + mac OS expertise
Automation skills (PowerShell, Bash, Python)
Experience with modern device management and security best practices
If you're a hands-on leader who enjoys building scalable, secure endpoint systems, apply today!
Operations Manager
Team manager job in Wilmington, MA
Job description: Overview We are seeking a highly motivated and strategic Area Operations Manager to oversee the daily operations within a designated geographic region. Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.
This leadership role requires a proactive approach to managing teams, optimizing processes, and ensuring operational excellence.
The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proven track record in operational management across diverse environments.
This position offers an opportunity to drive growth, improve efficiency, and contribute to the overall success of the organization. xevrcyc
Daily report to SVP of Operations.
Operations Manager - SiPhox Fulfillment
Team manager job in Burlington, MA
About the role
SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied.
What we're looking for
A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail.
Responsibilities
Inventory, Forecasting & Yield
Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy.
Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels.
Track on-time, in-full performance and keep aging orders near zero.
Supplier & Cost Management
Source, vet, and qualify high-quality suppliers for components, packaging, and logistics.
Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing.
Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality.
Fulfillment, Logistics & SLA
Enforce our SLA: every order ships within 1 business day.
Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time.
Quality Assurance & Compliance
Stand up a robust QA system across incoming, in-process, and final inspections.
Define sampling plans, acceptance criteria, and stop-ship triggers.
Champion Good Documentation Practices; align workflows with ISO 13485-style rigor.
SOPs, Training & Safety
Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks.
Build role-based training, workstation standards, and audit checklists.
Maintain a tidy, safe floor, calibrated equipment, and compliant handling.
Software & Automation
Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting.
Define requirements, write user stories, and own user acceptance testing.
Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards.
Evaluate/implement WMS; ensure clean and reliable data.
Success metrics you'll own
SLA hit rate: ≥99% of orders shipped within 1 business day
Inventory accuracy: ≥98% (cycle-count verified)
First-pass yield (FPY): ≥99% for standard kits
Forecast error (MAPE): improving quarter-over-quarter
COGS per kit: tracked and trending down with quality intact
Basic qualifications
3+ years in operations/supply chain/fulfillment.
Proven ownership of inventory systems and aggressive ship-speed SLAs.
Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making.
Supplier sourcing and budget management experience.
Exceptional attention to detail and process discipline; writes and enforces SOPs.
Comfortable working in a fast-moving, hands-on environment.
Nice to have
Experience with WMS implementation, barcode systems, and label/scan/print workflows.
Strong scripting (Python/React) ability for lightweight automation and analytics.
3PL management and cold-chain shipping experience.
How we work
Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips.
In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops.
Benefits
Competitive salary + stock options
Medical, dental, and vision coverage
Membership to Lifetime Gym
401(k)
Weekly company-wide lunches
Operations Manager
Team manager job in Norwood, MA
Permanent Placement
Title: Operations Manager
Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus
:
Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.
Position Description:
Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.
Responsibilities:
Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production.
Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
Completes resource planning and proactively identifies resource gaps.
Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization.
Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities.
Qualifications:
Minimum 5 years of people management experience, preferably in the medical device industry.
Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ).
Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
Able to actively listen, flex communication style, and respond with empathy.
Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills.
Demonstrates good financial and business acumen, able to manage financial expenses and budgets .
Education & Certifications:
BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus.
Benefits:
401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing
Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days
Equal Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.
About RCM:
RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.
Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Operations Manager
Team manager job in Milford, MA
Growing company Milford is seeking an Operations Manager. The Operations Manager is a dynamic, hands-on and highly visual leadership position responsible for Production, Purchasing, Warehouse, Facilities & Maintenance, Wastewater, Safety and Continuous Improvement. Strong communication with other departments such as HR, Quality, Process Engineering, Finance, and Sales is crucial to align resources and activities to meet customer satisfaction. The Operations Manager is responsible for achieving manufacturing standards such as product yields, uptime, productivity, and utilization rates. This role is responsible for ensuring that the company has right-sized operations including all aspects of equipment, facility, and labor capacity for projected sales volumes. The position comes with a room for career growth, a competitive salary, bonus potential, and a comprehensive benefits package. Join a company invested in your career and apply today, we'd love to meet you!
Role and Responsibilities:
Promote the Safety-First principle with employees. Participate as an active member of the Safety Committee and conduct floor walks/audits periodically to de-risk operations.
Own and execute production activities to obtain on-time deliveries to customers. Adjust schedules and/or priorities as necessary to meet established goals.
Provides leadership and coaching to subordinates to drive, develop, and nurture a culture of planning, responsibility, and accountability to achieve overall business goals.
Provide manufacturing leadership for capacity creation, productivity improvement, and process capability enhancements.
Demonstrate leadership in achieving results through continuous improvement initiatives, preventative/predictive maintenance, and other similar proactive programs.
Responsible for tracking and reporting site metrics - identification of trends, publishing results, and interacting with business leadership on site performance (strengths and improvement opportunities)
Visible Leadership including participation in daily team communications, performance reviews, and engagement with employees on the manufacturing floor 40% or more of his/her time.
Collaborate across business functions (HR, Quality, Engineering, Finance, and Sales) to achieve site and business objectives. Facilitate strong communications across functions for an understanding of site activities and needs.
Skills and Qualifications:
Bachelor's degree in Business, Manufacturing, Engineering, or Science, preferred
Minimum 8 years of progressive experience in Manufacturing/Operations with proven results demonstrating bottom-line performance impact. Must have prior industry experience leading manufacturing operations and personnel. Wastewater & Chemical manufacturing experience a plus.
Continuous improvement mindset required, and kaizen experience is a plus
Highly organized and plans ahead
Excellent leadership, management, and motivational skills
Strong communication and interpersonal skills
Proven experience creating and maintaining department budgets
Advanced computer skills including proficiency in Microsoft Excel, Word, and PowerPoint
Experience utilizing an ERP/MRP system. Acumatica experience a plus.
Refined time management skills, including the capability of working under pressure to meet deadlines
Physical Requirements:
Work will be performed primarily in a manufacturing environment
Requires sufficient personal mobility and physical reflexes
May require extended periods of standing or sitting
Ability to lift to (50 pounds)
Pushing, pulling, bending, twisting, and lifting may be required
Reasonable accommodations may be made for individuals with disabilities
Cloud Operations Manager
Team manager job in Boston, MA
JOB REQUIREMENTS:
The Manager, AWS Cloud Operations is responsible for managing and optimizing cloud infrastructure hosted on Amazon Web Services (AWS) to ensure high availability, security, and performance.
This role oversees the day-to-day operations, including monitoring, automation, cost management, and incident response, while leading a team of cloud operations engineers and collaborating with various departments.
The Manager, AWS Cloud Operations also plays a key role in ensuring scalability, implementing security best practices, and aligning cloud operations with business objectives.
EDUCATION:
Bachelor's degree in Computer Science, Engineering, or related discipline required.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
AWS certifications required, with preference for: AWS Certified Solutions Architect and AWS Certified SysOps Administrator.
EXPERIENCE:
Five years of experience managing a cloud operations teams. Minimum 8 years of experience in an AWS operations or engineering role required.
Experience with monitoring, automation, and cloud management tools (CloudWatch, CloudFormation, Terraform, Jenkins) required.
KNOWLEDGE, SKILLS & ABILITIES (KSAs):
In-depth knowledge of AWS services, architecture, and best practices.
Strong understanding of cloud security, governance, and compliance standards.
Excellent problem-solving, troubleshooting, and incident management skills.
Autonomous Vehicle Operations Manager
Team manager job in Boston, MA
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
Underwriting Team Lead
Team manager job in Boston, MA
In this position, the Team Lead will be responsible for interpreting insured and agency analytics, work collaboratively across the organization, execute processes to identify and address Rate Evasion, identify potential areas of risk and work internally with Claims, Sales, Product and Customer Care and directly with insured and agencies to resolve findings. At all times represent the brand, deliver Six Sigma results while maintaining the highest level of customer experience. This role will be focused on Massachusetts state results and responsibilities that extend across New England and New York.
To meet the needs of our organizations and the clients we services your role may be asked to support Customer Care inquiries, Endorsement processing, quoting and any other activities that will support the organizations success. Further, the Team Lead will have responsibility in overseeing Customer Care general support, including but not limited to supporting endorsements as well as monitoring service level.
Responsibilities
Become a knowledge resource for state regulator requirements, the firm's products and underwriting guidelines and philosophy.
Maintain documentation of department procedures.
Provide feedback and input into potential process improvements.
Deliver timely and accurate progress reports and monthly business results as required.
Execute and maintain a repeatable Rate Pursuit analytical process that evaluates insured's and our agency force.
Constantly and consistently evaluate methods that will enable the firm to maximize premium collection.
Be available and approachable and thoughtfully address escalated issues, complaints, questions and inquiries.
Execute multiple Rate Pursuit, New Business and Renewal projects. This may include home inspections, new business policies, umbrella renewal questionnaires, driver discovery, questionable risk referrals and garaging analysis.
Work closely with the Claims department to evaluate trends and take appropriate Underwriting action.
Be the lead trainer for new underwriting associates and maintain all training procedures
Be responsible for quality assurance checks of the teams tasks and report to supervisor
Function in leadership capacity when management is unavailable
Capable of working independently with minimal supervision
Serve as point of contact for Marketing and collaborate on positioning agencies
Assess team for training opportunities and development needs to ensure opportunity of growth
Set a professional example in both approach and work ethic
Special projects as assigned
Some travel will be required
Knowledge, Skills, and Abilities Required:
Experience in analyzing and interpreting qualitative and quantitative data/results.
Excellent organizational and communication skills.
Exceptional analytical, critical thinking and problem solving skills.
Strong knowledge of customer care techniques and processes.
Excellent written and oral communication skills.
Ability to multitask.
Sound knowledge of Microsoft Office with good - excellent EXCEL skills
Education & Experience:
The ideal candidate will possess 4-6 years of relevant underwriting experience.
Personal Lines Auto and Home experience preferred.
P&C Licensed
Salary Range:
The pay range for this position is $68,500 to $109,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
Benefits & Perks:
Paid time off
Free onsite gym at our Boston location
Tuition reimbursement
Low cost and excellent health insurance coverage options that start on Day 1 (medical, dental, vision)
Robust health and wellness programs
Auto and home insurance discounts
Matching donation opportunities
Annual 401(k) employer contribution
Various Paid Family leave options including Paid Parental Leave
Resources to promote professional development
Convenient locations and pre-tax commuter benefits
About the Company
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
Operations Manager
Team manager job in Sutton, MA
We are working with a $30M commercial furniture manufacturer in the NE to help them find an Operations Manager to oversee an 80-person, 100,000sq ft plant. They are looking for a strong people leader to focus on quality and safety and to work in a trade-focused, low-tech manufacturing environment. It's the first shift, Mon-Fri, and the role reports directly to the CEO and owner of the company. Compensation is likely to land in the low to mid 100K range, predicated on background and experience!
What You'll Do
Oversee 80 individuals on the floor
Maintain safety and quality standards
Oversee productivity and overall efficiency
What You'll Need
5+ years of experience in a similar role
Supervisory experience preferred
Front Office Manager
Team manager job in Boston, MA
Office Manager
Primary Function:
Provides support to the executive management team in office administrative and general service matters.
.
Reports to: HR Manager
Activities and Responsibilities:
Manage day-to-day administrative operations and supplies, as well as administer invoices, spreadsheets, Coordinate travel and travel-related activities
Maintain Amex and other expense reports.
Support company housing (apartment and hotel) arrangements for staff personnel. This includes assisting with residential leasing, scheduling related maintenance needs, Internet contracts, utilities, etc..
Create and maintain a document filing system for executive Management in electronic and physical format.
Maintain proper office supplies services for office equipment.
Maintain Kitchen Supply and organization of the common office area.
Primary contact for external inquiries, supplies, vendors and distribution of USPS and FedEx mail.
Support as needed with preparation of required documentation for RFQs preparations and Project submittals (resumes, forms, etc.).
Support preparation of immigration documents, maintain tracking of the immigration file with all information and expiration date
Contribute with planning and logistics of external program meetings and conferences, seminars, and various events (e.g. agenda materials preparation, point of contact, etc.)
Assist with ordering Company merchandise.
Other general duties and responsibilities may be assigned.
SKILLS, KNOWLEDGE, QUALIFICATIONS, & EXPERIENCE:
Educational, competency, and experience requirements include:
Technical diploma with a minimum of 5 years' experience working in a role with a strong service orientation.
MS Office proficiency with proficient level skills- particularly in Excel, Word and power point
Detail- orientated, adaptable, flexible with ability to prioritize.
Ability to handle confidential and sensitive information with discretion.
Exceptional interpersonal skills and professionalism with the ability to influence and build working relations among a diverse workforce.
Available for travel assistance as needed.
what we offer:
Working in At TREVIICOS we give you a foundation that will anchor your career and provide fulfillment in the highly specialized field of ground engineering.
You will Enjoy a dynamic environment with growth opportunities within an international group.
We provide Exceptional Medical, Dental, Vision insurances
We provide 401k Plan with employer match
Note: We don't offer visa sponsorship, the ideal candidate mut be legally authorized to work un the USA and not requesting in the future any visa sponsorship
Note2:
This role is part of an in-house recruitment process. We do not require any headhunter or agency support. Please do not send candidate profiles, as they will not be considered.
TREVIICOS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, ancestry, religion or veteran status, or any other status protected under applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Operations Manager
Team manager job in Groton, MA
Our client, a tire processing facility in MA, is seeking an experienced Operations Manager to lead their team.
The Operations Manager is responsible for directing and coordinating all activities within the Tire Processing Facility (TPF) to ensure operational excellence across production, quality, safety, and environmental compliance. This role oversees the automated PLC-driven processing system, manages maintenance schedules, and ensures timely delivery of high-quality products to customers. The manager works closely with safety and environmental consultants to maintain full regulatory compliance and leads continuous improvement initiatives using LEAN principles. Additionally, the position involves supervising and developing TPF personnel, managing workflow, and ensuring the facility remains organized, efficient, and ready to accept incoming materials.
Key Responsibilities
Operational Oversight: Direct daily TPF operations to meet production goals, quality standards, and delivery timelines.
Process Improvement: Apply LEAN concepts to identify and implement efficiency and productivity enhancements.
Quality Assurance: Monitor and maintain product quality through testing and compliance checks.
Maintenance Management: Ensure timely preventive maintenance and repairs of all equipment.
Safety & Compliance: Maintain OSHA and environmental compliance, including stormwater and spill prevention protocols.
Team Leadership: Hire, train, schedule, and evaluate staff; foster a culture of safety, accountability, and continuous improvement.
Cross-Functional Collaboration: Communicate with internal stakeholders and external partners to support operational needs.
Data Analysis & Reporting: Track performance metrics, analyze trends, and recommend improvements to leadership.
Qualifications
Experience: Minimum 5 years in management within an automated/computerized processing environment; tire processing experience preferred.
Skills: Strong mechanical aptitude, advanced problem-solving, excellent communication, and proficiency in Microsoft Office.
Education: Bachelor's degree in a related field or equivalent experience.
Certifications: Ability to obtain Dept. of Labor hoisting license within 6 months; valid driver's license required.
If you are excited about process improvement and growing a facility. We would love to talk to you.
Salary for this position will start at $125k and compensation includes benefits.
Office Manager
Team manager job in Boston, MA
Our client, a leading property management firm, is seeking a highly motivated and organized Office Manager to oversee the smooth operation of their Boston corporate office. This pivotal role ensures that administrative functions run seamlessly, supporting the team's efficiency and the company's overall productivity. If you thrive in a fast-paced environment, possess excellent organizational skills, and are ready to make a meaningful impact, this is your opportunity to join a dynamic organization committed to excellence.
Compensation:
$45,000 - $60,000 (up to a 10% bonus)
Responsibilities:
Drive daily office operations by managing supplies, equipment, and facility needs to ensure an organized workspace
Communicate proactively with vendors, service providers, and building management to address office requirements
Lead efforts to boost office efficiency through process improvements and workflow strategies
Maintain cleanliness and organization of communal areas such as kitchens and conference rooms
Welcome visitors, employees, and occasionally residents, providing professional hospitality
Collaborate with the Corporate Administration Team to coordinate onsite meetings, including setup, catering, and technical support
Manage incoming and outgoing mail, including processing USPS, FedEx, and UPS deliveries and scanning mail documents as needed
Supervise and operate the company postal machine, handling certified mail and related tasks
Monitor and replenish office supplies and food inventory to ensure availability at all times
Schedule and organize meeting spaces via the online reservation system, coordinating room bookings and requirements
Work with departments and service centers to dispose of outdated documents and waste appropriately
Support the Corporate Administration Team with additional administrative duties and special projects
Requirements:
High school diploma or G.E.D.; associate degree or relevant experience preferred
1-2 years of office support or administrative experience; internships and entry-level roles welcomed
Ability to communicate clearly and confidently in both written and verbal formats
Excellent interpersonal skills to foster positive relationships with a diverse range of colleagues and vendors
Strong attention to detail, adaptability, and multitasking capabilities in a dynamic environment
Proficiency in Microsoft Office (Word, Excel, Outlook)
Must be comfortable stocking office supplies and handling mail duties regularly
Massachusetts Notary Public certification is a significant plus
Available to work onsite five days a week in Boston
Our Commitment to Inclusion & Belonging
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
Office Manager
Team manager job in Boston, MA
Briganti Construction is dedicated to transforming visions into reality through expert craftsmanship and commitment to quality. With a focus on wood framing, metal framing, drywall, siding, and roofing, the company delivers long-lasting construction solutions with precision and excellence. Known for its integrity and reliability, Briganti Construction emphasizes strength, style, and durable value in every project. With a strong reputation in the industry, Briganti Construction aims to build a secure and stunning future for its clients and communities.
Role Description
This is a part-time on-site role for an Office Manager located right outside Boston, MA. The Office Manager will handle day-to-day office administration, manage communications, oversee office tasks, timely completion of forms and document, payroll, and provide administrative assistance. Additional responsibilities include ensuring the efficiency of office operations, supporting staff, and maintaining a productive work environment. Currently looking for part time but transition to full time in future is possible.
Qualifications
Strong Communication and Customer Service skills, including the ability to interact professionally with team members, clients, and vendors
Experience in Office Administration and Administrative Assistance tasks, such as scheduling and record management preferred.
Proficiency with excel and technology, including basic troubleshooting and ensuring office functionality
Detail-oriented and organized, with the ability to multitask and prioritize effectively
Knowledge of construction industry operations or related fields is a plus
Proficiency in basic computer applications such as Microsoft Office Suite or similar tools
Previous experience isn't a must but problem solving and quick learning is.
Real Estate Team Lead
Team manager job in Boston, MA
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Team Leader
Team manager job in Leicester, MA
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
Maintain regular and predictable attendance.
Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver on our promise of Legendary Customer Service through GURA:
Greet the Customer.
Uncover Customer's Needs & Wants.
Recommend Product Solutions.
Ask to Add Value & Appreciate the Customer.
The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
Execute assigned basic, promotional, and seasonal merchandising activities.
Perform Opening/Closing procedures.
Transport and make deposits to bank.
Assess store conditions and assign duties.
Organize and prioritize workflow through the use of the daily planner.
Recovery of merchandise.
Participate in mandatory freight process.
Perform regular and promotional price change activities.
Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.
Adhere to loss prevention standards and respond to any alarm calls as needed.
Communicate with Team Members on job functions, responsibilities and financial goals.
Operate cash register/computer supervising cash handling procedures.
Assist Team Members on appropriate application of policies and procedures.
Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
Operate Forklift and Baler.
Complete all documentation associated with any of the above job duties.
Obtain license or certifications as needed by the business.
May be required to perform other duties as assigned.
Required Qualifications
Experience:
Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education
: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
Preferred knowledge, skills or abilities
Basic computer skills.
Ability to read, write, and count accurately.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Ability to perform and execute principle responsibilities of Team Members.
Working Conditions
Working environment is favorable, generally working inside with moderate noise.
Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Ability to work outdoors in adverse weather conditions.
Physical Requirements
Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
Ability to occasionally lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
Ability to move throughout the store for an entire shift.
Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
Ability to process information / merchandise through the point-of-sale system.
Ability to handle and be in contact with birds/poultry.
Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
Ability to successfully complete all required training.
Ability to travel as required in support of district needs.
Ability to drive or operate a vehicle for business needs.
This position is non-sedentary.
Ability to successfully complete training and certification for various business needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Inventory & Operations Manager
Team manager job in Weymouth Town, MA
Warehouse Operations Manager
Weymouth, MA | Full-Time | On-Site
DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth.
What You'll Do:
Oversee daily warehouse operations
Manage inventory accuracy and stock levels
Expedite order fulfillment process
Coordinate purchasing and supplier interactions
Handle shipping and receiving
Assist with local deliveries as needed
What We're Looking For:
Experience with fasteners, hardware, or MRO products (strong plus)
Background in warehouse operations, logistics, and inventory control
Strong organizational and time-management skills
Clear written and verbal communication
If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.
Healing Response Team Per Diem Responder
Team manager job in Boston, MA
The Community Healing Response Network (CHRN) is a network of Hospitals, health centers, and community organizations dedicated to supporting individuals and communities heal from incidents of community gun violence. Services are divided into three key areas: Immediate Support, Therapeutic Services, & Community Engagement, and include: Resource Navigation, On-Scene Support, Coping and Healing Groups, Bereavement Services, Behavioral Health Services, Community Engagement & Education. CHRN offers free and confidential services for individuals, families, and communities affected by community violence including:
Access to support line 24/7, 365 days a year.
Immediate support services for any individual affected by community violence.
Support for individuals and families during community events. Events include vigils, memorials, and funeral services.
Referral to on-going behavioral health services for individuals and families.
Trauma education and support at community meetings.
Community outreach to distribute basic trauma health information and support ways to cultivate healing. Community coping and healing groups.
CHRN is hiring per diem staff to respond to incidents of community violence. Responders will travel to scenes of community gun violence to support community members and facilitate healing. The required duties of responders are described below.
DUTIES
The Responder must be available to deploy the per diem response team members to provide PFA and immediately respond to on-call emergencies for crisis response when scheduled for on-call support and management of trauma support line.
Provide and enhance immediate and ongoing safety and provide physical and emotional comfort.
Calm and orient emotionally overwhelmed or distraught individuals.
Help survivors identify immediate needs and concerns and gather additional information as appropriate.
Offer practical assistance and information.
Connect survivors as soon as possible to social support networks, including family members, friends, neighbors, and community helping resources.
Support adaptive coping, acknowledge coping efforts and strengths, and empower survivors. encourage adults, children, and families to take an active role in their recovery.
Provide information that may help survivors cope effectively with the psychological impact of disasters.
Follow BPHC policies and procedures including HIPAA, complaints and grievances and electronic record keeping.
Understand and can apply trauma-informed practice and treatment.
Complete all documentation in a timely manner according to specifications.
Complete all required training for all Community Based Services employees upon employment and annually thereafter.
Provide referral, intake, discharge, and case monitoring information on all clients for inclusion into the appropriate information systems.
Attending relevant meetings and training courses as scheduled.
Dental Office Manager
Team manager job in Worcester, MA
Job Description
The Role: Dental Dreams in seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.