Pharmaceutical Sales Customer Engagement- Washington, DC
Team Manager Job In Washington, DC
Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care.
The "ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to bridge care gaps.
In Otsuka's evolved customer engagement model, a Health Science Advisor (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering expanded expertise regarding products and the approved conditions they treat. Otsuka's Clinical and Scientific Specialists (CSS) will provide deep clinical expertise on-demand and will engage healthcare providers to offer personalized education on disease state, thought leadership and real-world evidence.
These ecosystems are led by Ecosystem Leads and are grouped into regional areas. Regional Leads have significant autonomy to assess unique market priorities and customize decisions that reflect local customer needs. In the future, Otsuka will also shift to drive customer engagement quality, accountability, and cohesion between patients and healthcare providers. Ultimately, it is all about putting customers at the center of everything they do.
The Health Science Advisor will report directly to the respective Ecosystem Lead, coordinating with cross-functional colleagues in Medical (CSSs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guardrails. This individual will serve as the main point of contact/connection to healthcare provider (HCP) customers and should have a wide breadth of expertise, (e.g. able to address complex on-label information based on approved content).
Conducts proactive outreach to HCPs on topics such as:
Product access: local market payor coverage and co-pay, prior authorization, formulary placement, and availability expectations
On-Label/Consistent-with-label Info: proactively share information that is on or consistent with the label, including confidently and skillfully handling complex on-label information consistent with approved materials
Established guidance on patient care: example system protocols, standard of care guidelines, discharge protocols, and published expert opinions (or share menu of options and direct accordingly)
Ability to appropriately connect providers in real time to on-demand CSSs as questions arise
Customer engagement: Personally engage customers through a variety of virtual or digital tools and can direct customers to other colleagues (e.g., CSS) on demand; closes the loop on customer requests, ensuring that they have been met and asking for feedback on quality of engagement
Thought leadership: Facilitate speaker programs; organize local provider groups for discussions on experiences and outcomes with local/regional leaders
Business planning: Elevate opportunities and feedback to ecosystem lead, including local market insights to inform setting of local strategy and business goals; compliantly collaborate with ecosystem team to adjust targeting and call point plans and action on insights collected from customer-facing roles
Minimum Qualifications
A minimum of 2 years pharmaceutical or medical device sales experience
Must reside within commutable distance of 50 miles of the primary city in the sales territory
Preferred Knowledge, Skills, and Abilities:
Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems)
4 or more years' experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
Clinical nurse or Advanced Practice Nurse (APN) experience highly valued
The ability to work in an ambiguous environment undergoing transformation
Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities
Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals
Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem
Ability to assimilate and communicate complex clinical and product information
Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply
#LI-Remote
Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.
Minimum $102,101.00 - Maximum $145,970.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws.
Company benefits : comprehensive medical, dental, vision and prescription drug coverage, company provided Basic Life, AD&D, Short-term and Long-term Disability insurance, tuition reimbursement, a 401(k) match, PTO allotment each calendar year, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
Disclaimer:
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer . All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic .
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability . You can request reasonable accommodations by contacting Accommodation Request .
Statement Regarding Job Recruiting Fraud Scams
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Technical Call Center Manager
Team Manager Job In Bowie, MD
The US-based Technical Call Center Manager oversees the overall operations of the technical support call center, ensuring alignment with client objectives and efficient team performance. This role requires strong leadership, problem-solving, and technical management skills. The Manager will also play a key role in shaping the strategic direction of the support center, implementing best practices, reporting, and driving continuous improvement.
Key Responsibilities:
Manage day-to-day call center operations, including scheduling, performance monitoring, reporting, escalation, and process optimization.
Serve as the primary point of contact for client communications and reporting, ensuring transparency and trust.
Develop and implement operational strategies to meet service level agreements (SLAs) and key performance indicators (KPIs), focusing on customer satisfaction and issue resolution.
Train, mentor, and evaluate team leads and staff to ensure a high-performing work environment, fostering a culture of excellence and collaboration.
Analyze operational data to identify trends, anticipate challenges, and develop proactive solutions to enhance efficiency.
Handle escalated technical issues, providing guidance to staff and ensuring prompt resolution of customer concerns.
Collaborate with clients to understand their needs and adapt support processes to align with business goals.
Qualifications:
Bachelor's degree in Business Administration, IT Management, or related field (preferred).
5+ years of experience in technical support call center management, with a proven track record of success.
Tier 2 technical skillset required. Ability to solve problems that the team may struggle with.
Familiarity with Connectwise Manage, Ninja RMM, browser troubleshooting preferred.
Strong interpersonal and communication skills, with the ability to build relationships across teams and with clients.
Proficiency in other workforce management tools, CRM systems, and troubleshooting methodologies.
Demonstrated ability to lead and inspire a diverse team in a fast-paced environment.
Salary Range: $60,000 - $75,000
Benefits:
15 Days of Discretionary Leave
9 Paid Holidays
Company subsidized medical/dental/vision insurance
401k plan with 4% employer match
Education Reimbursement
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Office Manager
Team Manager Job In Potomac, MD
The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates.
Responsibilities
Coordinate and organize office activities
Oversee stock of office supplies
Greet visitors at office
Coordinate inbound and outbound office mail
Support HR in scheduling meetings, interviews and transport
Qualifications
Experience with administrative and clerical work Proficiency in Microsoft Office suite
Strong communication skills
Strong ability to multitask
Friendly and upbeat demeanor
Office Manager
Team Manager Job In Washington, DC
The Ford Agency has an exciting direct hire opportunity for an experienced Office Manager to support a DC based commercial real estate firm. The Office Manager will play a pivotal role in the day-to-day management of this growing office including managing multiple projects. The Manager will also provide executive support to the Director. A great role for an experienced office manager / executive assistant with ample opportunity to grow.
Responsibilities Include:
Work closely with internal team to keep office running efficiently
Provide executive support to the director, and other team members as needed
Maintain all upkeep of office and coordinate any telecommunications/electronical needs
Manage business-related expenses including paying invoices and tracking expenses
Manage the lifecycle of various projects including tracking of expenses, and coordination with stakeholders on budgets, timelines, and deliverables
Manage event planning for various events of all sizes
Other duties as required
Qualifications Include:
Bachelor's Degree preferred
2+ years of administrative or operations experience
Commercial real estate experience a plus
Proficient in QuickBooks and MS Office Suite
Strong communication skills
Flexibility and adaptability to changing priorities
Self-starter mentality
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at ********************
Office Manager
Team Manager Job In Sterling, VA
The Office Manager plays a central role within our organization, blending executive support with operational oversight of our Virginia and Colorado offices. This dual responsibility provides an exciting and rewarding opportunity for a proactive, highly organized person who excels in managing diverse tasks with a calm, solutions-focused approach. You will be key in ensuring smooth office operations, fostering a collaborative workplace culture, and enabling executive leaders to perform at their best.
Manage daily operations of Sterling and Denver offices, including vendor relationships, supplies, maintenance, and building management, with significant autonomy and independent judgment to ensure operational efficiency. Facilitate smooth communication across departments, addressing any bottlenecks and ensuring operational efficiency.
Provide comprehensive support to the CEO and executive leadership team, managing schedules, meetings, and travel logistics, while exercising discretion in all executive communications. This includes meeting coordination, travel booking, creating or updating PowerPoint presentations, and filing expense reports in Concur. Assist the Board of Directors with meeting coordination, travel arrangements, and related tasks.
Provide support to the HR department by assisting with daily operations, employee processes, and administrative tasks, while collaborating on onboarding, offboarding, policy changes, and responding to employee inquiries and requests.
Serve as the first point of contact for visitors, ensuring a welcoming and professional office environment.
Play a key role in corporate event planning, utilizing independent decision-making to manage budgets and ensure alignment with business objectives.
Partner in implementing safety protocols and sustainability initiatives, making recommendations and driving compliance across departments.
Manage high-impact, cross-departmental projects with flexibility, ensuring exceptional quality and timely delivery.
Adapt to shifting priorities, with leadership and decisiveness, including handling high priority matters occasionally outside of normal business hours.
This role reports to the VP of HR.
Your Experience and Qualifications
Bachelor's degree in a related field or equivalent experience preferred.
3 or more years of relevant experience in real estate, finance, technology, or hotel management is preferred.
Proficiency in Microsoft Office Suite; a notary license or willingness to obtain one is an advantage.
A positive and approachable individual, recognized for cultivating a warm and collaborative environment. Recognized for sound decision-making and consistently applying excellent judgment to resolve challenges and maintain business continuity.
Skilled in handling highly sensitive information with discretion, steering conversations toward appropriate channels to maintain confidentiality and professionalism, while establishing sound precedents for the future.
Exceptional written and verbal communication skills with a strong ability to prioritize, organize, and execute complex tasks while maintaining composure and professionalism.
Proven ability to exercise discretion and independent judgment, offering recommendations on office management, employee processes, and event planning.
Demonstrated experience in planning events and adhering to basic budget guidelines.
Resourceful and proactive, with the ability to anticipate needs and ensure seamless delivery.
What We Offer
This is a full-time salaried position, including equity compensation and a performance-based annual bonus
Base salary range is $70,000-80,000, depending on experience
This on-site role is based in Sterling, Virginia, with free parking for the successful candidate
Medical, dental & vision insurance coverage
Health & Dependent Care Flexible Spending Accounts (FSAs), Health Savings Account (HSA)
120 hours of paid time off annually, plus 11 paid holidays
401(k) retirement savings plan with a company contribution
Company-paid life and disability insurance
Company sponsored employee assistance and discount programs
Jr. Office Manager
Team Manager Job In Springfield, VA
Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Contributes to team effort by accomplishing related results as needed.
Oversee the ongoing maintenance of accounts
Support management in the accurate production of budgets
Reconcile accounts including receivable and payable
Audit financial information for inconsistencies
Issues Invoices & generates shipping labels
Attending customer support calls
Office Manager
Team Manager Job In Washington, DC
The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates. This role will work closely with the human resources team assisting with onboarding and other projects. The role will require some executive support managing calendars and expense reports. The work schedule is three days a week in office.
Responsibilities
Coordinate and organize office activities
Oversee stock of office supplies
Greet visitors at office
Coordinate inbound and outbound office mail
Support HR in scheduling meetings, interviews and transport
Qualifications
Experience with administrative and clerical work Proficiency in Microsoft Office suite
Strong communication skills
Strong ability to multitask
Friendly and upbeat demeanor
Office Manager
Team Manager Job In Alexandria, VA
Hömm Certified Painting Systems (Hömm CPS) is a professional residential painting business based in Alexandria, VA, specializing in delivering premium-quality painting services tailored to homeowners' unique needs. With a focus on precision, efficiency, and customer satisfaction, Hömm CPS offers expertise in both interior and exterior painting. The company ensures consistent results through meticulous preparation, high-quality materials, and proven application techniques, making them the trusted partner for creating beautiful, long-lasting finishes.
Role Description
This is a full-time on-site Office Manager role located in Alexandria, VA. The Office Manager will be responsible for day-to-day tasks such as communication with clients and team members, providing administrative assistance, managing the production schedule, ensuring excellent customer service, and handling overall office administration tasks.
Qualifications
Communication and Customer Service skills
Administrative Assistance and Office Administration skills
Experience with Office Equipment
Strong organizational and multitasking abilities
Attention to detail and problem-solving skills
Previous experience in a similar role is a plus
Proficiency in Microsoft Office Suite
Bachelor's degree in Business Administration or related field is preferred
Java Team Lead/Architect
Team Manager Job In Rockville, MD
Java Team Lead/Architect
Contract to Hire and Candidate needs to be local to DMV area (DC/MD/VA)
Need W2 consultants...
Team Lead and Architect
Java, SpringBoot, Angular, React, AWS and Web Services
Thanks & Regards,
Sekhar Pillala
Team Lead - Talent Acquisition
KMM Technologies, Inc.
CMMI Level 2 | ISO 9001 | ISO 20000 | ISO 27000 Certified
WOSB, SBA 8(A), MDOT MBE & NMSDC MBE
Contract Vehicles: 8(a) STARS III & Schedule 70
Tel: ************ | Fax: **************
E-MAIL: **********************************
Linked In: ***********************************************
***********************
Office Manager
Team Manager Job In Silver Spring, MD
This position is responsible for supporting the regional manager and project managers with the management of construction projects. The Office Manager will coordinate office administration and procedures. Must be experienced in handling a wide range of administrative and executive support related tasks and be able to work independently. Looking for a well-organized individual who is comfortable interacting with a broad range of personalities.
Responsibilities:
Responsibilities include, but are not limited to:
Assist project managers with bid preparation and front-end project related paperwork
Process daily reports, payroll, expense reports from the field
Manage the regional approval process for vendor invoices
Coordinate the routing of project paperwork to corporate office for processing
Assist project managers with project closeout documentation
Opening and routing incoming mail
Answering the telephone and conveying messages
EOE/Minorities/Females/Veterans/Disability (Compliant with the new VEVRAA and Section 503 rules)
Job Requirements:
Proven office management experience
Strong ability and understanding of Excel, Word, and Outlook
Must be able to communicate effectively, both verbally and in writing, and be able to interface with individuals at all levels of the organization
Attention to detail is critical
Excellent time management skills and ability to multi-task and prioritize work
High School Diploma
2-4 years of related work experience preferred
Dental Office Manager
Team Manager Job In Annapolis, MD
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-Time
Salary: $52000 - $57000 /year
PLUS -3 Different Incentive Opportunities
-Report Card Bonus - Up to $300 a month
-Unlimited Earning potential through our monthly profit-sharing program
-Unlimited Earning potential through our quarterly profit-sharing program
***Paid like the owner based on profit
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Hire, develop, manage and retain the office staff
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
High school diploma or equivalent; college degree is preferred
A people centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
May vary by independently owned and operated Aspen Dental locations.
Limitations apply, please see recruiter for details
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
R2025-001297
Team Leader, Residential Services
Team Manager Job In Leesburg, VA
Welcome and thank you for your interest in employment with Loudoun County Government!
ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.
Introduction
The Loudoun County Department of Mental Health, Substance Abuse, and Developmental Services (MHSADS) is a collaborative team of skilled professionals dedicated to supporting and connecting individuals and their families to person-centered, recovery-oriented services. Our team's diverse skills and expertise directly contribute to the wellbeing of our Loudoun County residents and community.
We welcome new teammates who approach their professional careers with enthusiasm and dedication to empowering change, growth, and development. Come be a part of something that matters.
Job Summary
The Department of Mental Health, Substance Abuse and Developmental Services is currently seeking qualified applicants to be a Team Leader. Successful candidates must have excellent interpersonal and communication skills and can work both independently and within a team environment. Successful applicants are motivated, enthusiastic and reliable.
This exciting position offers opportunities for personal and professional growth. Be a member of a dynamic and purpose-driven team and provide supports to promote independence and empower people with serious mental illnesses and co-occurring disorders to live successfully in their community. This position engages people to participate in their own treatment for self-determination, improved quality of life, increased independence, overall health, and safety. The successful candidate works as a member of the team to ensure services are person-centered, recovery-oriented, and trauma-informed. Additionally, the Team Leader provides coaching, hands-on guidance, and oversight to Residential Support staff to ensure the highest quality of supports are provided.
Work schedules include day, evening and 1 weekend shift. Education and career development are highly supported.
Minimum Qualifications
Bachelor's degree in Psychology, Social Work, or a related field; two (2) years of related work experience; or equivalent combination of education and experience.
Job Contingencies and Special Requirements
Special Requirements:
Must be able to lift 50 pounds 3 times per hour, have a clean driving record and be able to become certified in CPR, First Aid, Medication Administration, and Therapeutic Options within 3 months of hire.
This position is classified as Essential Personnel and successful candidates will be able to fulfill this requirement including working holidays and during inclement weather, as scheduled.
Employment is contingent upon successful completion of criminal background, driving record check, credit check and TB test. Must have a valid driver's license in Virginia or regional state of residence. RequiredPreferredJob Industries
Other
Office Manager
Team Manager Job In Annapolis, MD
State of Maryland
Department of General Services
Office Manager
Salary: $55,000 - $70,000 (depending on experience and qualifications)
works solely in-person)
This is a Special Appointment position and therefore serves at the pleasure of the Appointing Authority (“at-will”).
The Maryland Department of General Services (DGS) supports State and local government agencies, as well as local non-profit organizations and the citizens of Maryland, by providing facilities management, real estate and surplus property services, as well as security and law enforcement for State buildings. DGS is also responsible for a full spectrum of facilities engineering, design and construction services, almost $1 billion in annual contract administration, and overseeing the State procurement process.
Here at DGS, we truly Do Great Service… Consider joining our team!
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The Maryland Department of General Services (DGS) is looking to hire a talented and experienced Office Manager for Government House, the executive residence of the Governor of Maryland and First Family. This role requires a highly organized, detail-oriented individual with strong interpersonal and technical skills to oversee and coordinate the administrative and operational functions of the residence and executive office. This position offers a unique opportunity to contribute to the operations of a historic and prestigious residence. Candidates with a strong sense of responsibility, exceptional organizational skills, and a collaborative mindset are encouraged to apply.
This position is designated as essential and must be available to report to or remain on-site during emergency or unplanned situations.
Primary Responsibilities:
Administrative and Clerical Duties:
Manage all Government House correspondence, including typing, editing, and filing official communications.
Prepare and distribute weekly schedules, memos, event details, and updates to all staff.
Check Principals' calendars for changes or modifications and communicate with staff.
Order office supplies.
Answer and direct all incoming calls; sort and distribute mail, and maintain organized records.
Prepare final guest lists for Executive Protection.
Coordinate background checks with vendors and executive protection
Accounting and Financial Management:
Handle all petty cash management, including tracking disbursements, maintaining receipts, and bank runs; assist the Assistant Residence Manager with reimbursements.
Load checks and invoices through the financial system.
Event Coordination:
Assist with scheduled events, including setup and support, as needed.
Must be available to work events as event staff (bartender/server), as needed.
Inventory and Records Maintenance:
Maintain and update inventory records for property, art, furnishings, and gifts belonging to the Government House.
Collaborate with the Department of General Services, Maryland State Archives, and other stakeholders to ensure accuracy.
Coordinate with DGS' Inventory Standards and Support Services Division for inventory management, photography, archiving, and government property sales.
Tour Coordination:
Schedule and oversee all public tours of Government House, working closely with Maryland Legislative Services guides.
Update and distribute tour documents.
Qualifications:
4+ years of experience in office management, or executive support / administrative coordination in a high-profile setting is required.
Background and experience in event planning, hospitality, or protocol management is a plus.
Bachelor's degree in business administration, accounting, or a related field is preferred.
Advanced knowledge of Microsoft Office Suite (particularly Excel), and Google Suite (Docs, Sheets, Drive) is required.
Familiarity with accounting and financial management software is a plus.
Strong creative skills to contribute to event planning and correspondence is preferred.
Exceptional ability to manage multiple priorities, meet deadlines, and maintain attention to detail in a fast-paced environment, as well as ability to multitask and prioritize, are all required.
Strong communication and relationship-building skills, with the ability to work collaboratively with staff, volunteers, and external stakeholders is required.
Proven ability to handle sensitive information with discretion and maintain the highest level of confidentiality is required.
Availability to work evenings, weekends, holidays, and shifts exceeding the standard 8-hours, as needed.
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Benefits:
The State of Maryland offers a generous benefits package that includes:
Tuition reimbursement for those who qualify
Free mass transit in Baltimore & Annapolis
Generous paid leave that increases with years of service
Paid holidays
Health coverage with low out-of-pocket costs
Employee & employer contributory pension plan
Click on the link below for more information.
STATE OF MARYLAND BENEFITS
TO APPLY:
Interested applicants should e-mail a resume and cover letter by February 24, 2025 to ************************ - include “Office Manager” in the subject line of the e-mail.
For questions, call our HR Office at ************.
For more information about DGS, please visit: **************************
DGS is an Equal Opportunity Employer
Associate Office Manager
Team Manager Job In Columbia, MD
CSP has partnered with a well-established commercial real estate firm to find a dedicated Associate Office Manager. This individual will interact with multiple departments out of the corporate headquarters and help to ensure efficiency throughout. They will also assist with onboarding, billing, tenant relations and more.
Opportunity Highlights:
Join a growing organization
Work with a fantastic team
Exposure to leaders in the company
Opportunities to learn different aspects of the business
Key Qualifications:
3+ years of administrative experience
Entry level management experience preferred
Some college preferred
Proficiency in Microsoft Office Suite
Excellent verbal communication, organization and time management skills
Associate Office Manager
Team Manager Job In Columbia, MD
Supervise and coordinate services in front desk and general office administration for corporate headquarters. Assist Office Manager with the daily office management operation of corporate headquarters.
ESSENTIAL FUNCTIONS:
1. Front Desk / Office Administration -
Supervise staff (Office Assistant) and all aspects of their position in support of corporate headquarters administration, including record retention, mail services, vending services and maintenance of office environment and breakrooms.
Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations.
Ensures compliance with established corporate standards.
Serve as secondary relief coverage for front desk.
Assist Office Manager with tenant liaison role to Property Management.
Assist Office Assistant with the new hire setup process - update mailboxes, provide standard workstation supplies and create nameplate insert.
2. Budget / Billing / Invoices -
Support and partner with Associate Executive Assistant to EVP + COO and MSVP - Asset Management+ CBO and Office Manager on the office administration budget.
Analyze, review, code, and process invoices for payment.
3. Office Equipment + Vending + Supplies -
Manage all contracts, supplies, repairs and maintenance of office equipment and vending machines.
Develop and process all office supply orders. Verify accuracy and stock office.
SECONDARY RESPONSIBILITIES:
People Management - In partnership and working closely with one up manager, will be responsible for staff management including recruiting/hiring, supervision, recognition, salary administration, and performance appraisals.
Trains staff to ensure high skill levels and technical competence.
Partners with Human Resources on employee development and planning initiatives.
Lead shredding and recycling programs.
Back up to Office Assistant duties.
Perform other job-related duties as assigned.
QUALIFICATIONS:
Education - High School Diploma or equivalent.
Professional Experience - Minimum 3-5 years of administrative experience required. Entry level management experience preferred.
Computer Skills -
Basic PC knowledge including Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.) and ability to learn company specific software.
Ability to adapt to new or changing software programs.
Experience with UPS on-line system preferred.
Mobility - N/A
Other Requirements -
Well developed verbal communication skills.
Excellent telephone etiquette.
Ability to effectively interact well with all levels of internal management and staff, as well as with the public (outside clients, guests and vendors).
Detail oriented with the ability to handle multiple tasks at one time
Pay Range: $50,000 - $60,000
CDP proudly offers to all employees working a minimum of 30 hours per week market-leading health benefits including medical, dental, vision and prescription, etc.
Office Manager
Team Manager Job In Germantown, MD
Workplace Coordinator/ Office Manager
Full time
Striden helps guide customers on the road ahead. We are passionate about the services we provide, and our customers' success is our top priority. Our philosophy is simple: we strive to exceed expectations for our customers and our employees.
Summary
The Workplace Coordinator plays a crucial role in facilitating seamless operations and creating engaging experiences for both staff and guests at the Blue Halo. With a focus on meetings, events, workplace support, and administrative tasks, this position ensures the smooth functioning of day-to-day activities while contributing to a positive and inclusive office culture.
Responsibilities:
Meetings and Events
Assist in the scheduling, planning, and coordinating of virtual, in-person, offsite, and hybrid events and meetings. Track and manage event logistics such as catering, set up, etc.
Provide ideas for culture and morale-building events for the entire office and assist in implementing the events.
Responsible for ordering catering for events.
Daily use of software platforms associated with maintaining meeting room requests, tracking meetings and events, managing user profiles, and weekly report distribution.
Assist Facilities Manager in additional event planning activities as needed.
Workplace Operations & Support
Respond to inquiries for support from employees working remotely and in the office.
Stock supplies and maintain kitchen/pantry areas
Conduct office tours for new employees and visiting staff providing orientation on office equipment and other office and building amenities.
Assist the Facilities Manager in maintaining workspace assignments in space management software and regularly update the staff contact list.
Conduct daily facilities inspections of the entire office space to identify issues and generate helpdesk tickets if required.
Assist the Facilities team with other projects as needed
Work closely with third-party vendors to ensure they adhere to their contractual obligations.
Administrative Support
Assist Facilities Manager with administrative projects that pertain to managing and maintaining the office space.
Other duties as assigned.
Reception Services (Backup to Front Desk Associate for Breaks/PTO)
Screen all calls and route accordingly.
Attend to all visitors & announce their arrival.
Assist with guest check-in & badging.
Maintain security awareness.
Maintain inventory relevant to the lobby area (umbrellas, parking validation, etc.)
Ensure all lobby space is kept tidy
Onboarding
Serve as assistant and backup for the Facilities Manager in orienting new staff.
Safety & Security
Maintain supplies, first aid/CPR, and emergency preparedness kits.
Participate in training and drills as a floor warden.
Additional Duties as Applicable
Required Qualifications:
High School diploma or GED
Preferred Qualifications:
Excellent customer service skills
Proficient in Microsoft Office 365 (Excel, Word, Outlook)
Able to effectively communicate with all levels of the organization
Written and oral Communication skills
Physical Requirements
Able to occasionally lift up to 50 lbs.
At Striden, we believe in celebrating diversity and providing a work environment where we are always treated with dignity and respect. An environment where teamwork and employee participation promote the representation of all groups and employee perspectives is important to us. We are committed to creating such an environment because it brings out the full potential in each of us, which in turn contributes directly to our success.
People Operations Manager
Team Manager Job In Bethesda, MD
Solomon Page is recruiting for a People Operations Manager for a fast-growing financial services company. The People Operations Manager will lead HR operations, optimize onboarding, and enhance employee engagement. This role will drive efficiency, foster a culture of learning, and support a high-quality employee experience throughout the entire employee lifecycle.
Responsibilities:
Onboarding & Orientation: Design and deliver a seamless onboarding process and engaging new hire orientations.
HR Systems & Compliance: Manage HRIS platforms, ensure data accuracy, and maintain compliance with employment regulations.
Employee Engagement: Develop programs that foster connection, recognition, and community for in-office and remote teams.
Data & Metrics: Track HR metrics (e.g., turnover, engagement) to provide actionable insights for process improvement.
Learning & Development: Curate training resources and align learning opportunities with organizational needs.
Event Coordination: Assist with organizing team events and support HR initiatives, including compliance training.
Vendor Management: Manage employee experience by coordinating with existing vendors to ensure an efficient workday.
Required Qualifications:
Bachelor's degree in Human Resources, Business Administration, or a related field.
PHR or SHRM-CP preferred.
5+ years of experience in HR operations, onboarding, or employee engagement, with a strong foundation in HRIS and data management.
Proficiency with HRIS platforms (e.g., Workday, ADP) and data analysis tools.
Excellent organizational, project management, and problem-solving skills, with the ability to manage multiple priorities.
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
Team Leader RN- GYN, Urology and Robotics - FT- Days @ LHDCMC
Team Manager Job In Glenn Dale, MD
Objective
The Clinical Supervisor directly supervises staff and is a clinical expert practitioner specific to the unit at education/staff development functions as well as designated management functions to promote high quality, cost effective health care. The position requires the employee to be scheduled at 0.6 FTE or above
This position has authority to perform supervisory duties including but not limited to hiring, evaluating performance, issuing final disciplinary actions under the review of Human Resources, and recommending discharge in collaboration with members of management and Human Resources.
Essential Functions
Clinical Decision Making/Judgment
Demonstrates expert clinical knowledge and skill in the specialization of the unit or initiative.
Provides for the coordination of patient care throughout the continuum for areas of responsibility.
Serves as an expert clinician, acting as a clinical resource for the staff.
Works collaboratively with other disciplines in problem analysis and resolution for pathways, protocols
And patient care delivery.
Expertly organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
Assists others in prioritizing patient care.
Nurse-Patient Family Relationships
Expertly provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
Demonstrates expert skill in managing and planning care for complex patient/family scenarios including physical, psychosocial, spiritual and learning needs of the patient/family.
Clinical Scholarship
Effectively performs and improves all processes in order to achieve excellence with regard to AAMC's quality standards and benchmarks.
As part of unit leadership, collaborates in developing, monitoring and changing practice as a result of performance improvement initiatives.
As part of unit leadership, collaborates to provide direction for staff development activities and orientation programs and staff meetings
Member of a professional organization specific to unit/initiative.
Maintains certification in specialty.
Supports Evidence Based Practice in clinical specialty to guide nursing practice, development of plans of care and interventions.
Clinical Leadership
Demonstrates the ability to enhance skills and performance of others in order to achieve professional and organizational goals. The competency is demonstrated by systematically providing clear objectives, performance-specific feedback, effective coaching and developmentally experience/opportunities.
Demonstrates the ability to optimize utilization of staff, matching staff talents and proficiencies to organizational needs in making, evaluating and reorganizing patient care assignments.
As part of unit leadership, manages daily operational throughout process in collaboration wth other unit leaders, Administrative Coordinator, Care Management, other nursing unit and support services to include room assignments, rounds/huddles, transfers/discharges. Bed Board, full capacity protocol initiation, and effective communication with other disciplines and departments.
As part of unit leadership is responsible for review and implementation of the Joint Commission standards in collaboration with other unit leaders, including participation in Tracers.
Fosters interdisciplinary collaboration by chairing or serving as a representative for nursing on hospital-wide and service line committees and/or councils.
As part of unit leadership, participates in goals setting and prioritization.
As Unit Supervisor, is responsible for human resource management including but not limited to staffing and scheduling, performance evaluation, disciplinary action, orientation/development, and staff selection.
Educates and precepts new staff.
Demonstrates competency in computer documentation when completing patient records and serves as a resource.
Participates in fiscal management of unit to include ParEX oversight, managing repair requests and follow up for broken equipment, evaluation of new equipment and daily management of schedule to insure appropriate staffing levels for volume and acuity.
Knowledge/Experience:
Required Minimum Education: BSN
Required Minimum Experience: 3 years as RN in specialty related field
Required License / Certification: Maryland RN license, BLS and certification in specialty field
Preferred: MSN
Working Conditions/Physical Requirements: Medium
Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Eligible for shift differentials/OT • Eligible for commitment bonus
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Operating Manager
Team Manager Job In Columbia, MD
About Us:
Ready to be the driving force behind explosive success in the staffing industry? At AtWork, we're revolutionizing talent acquisition with our innovative approach. We're on the hunt for a dynamic Operating Manager who thrives on staffing excellence and can lead our team to new revenue records.
What You'll Do:
As a Operating Manager in the staffing industry, your focus will be on managing a Recruiter and Business Development Representative! You'll spearhead our sales / recruiting strategies and crush staffing targets for our branch. Your leadership will be critical in ramping up revenue, growing our client portfolio, and supercharging candidate placements.
How You'll Do It:
- Develop and execute groundbreaking sales strategies that fuel revenue growth, market share expansion, and enhanced candidate placements.
- Foster a sales-centric culture that values teamwork, results, and delivering top-tier talent to our clients.
- Cultivate powerful relationships with existing and potential clients, understanding their talent needs and delivering customized staffing solutions.
- Collaborate with senior management to set branch-level staffing goals and develop action plans.
- Dive deep into staffing data and market trends to shape your strategy for success in the competitive staffing landscape.
- Keep the branch in compliance with industry regulations, company policies, and ethical staffing practices.
- Manage branch expenses and budgets strategically while maximizing profitability.
- Lead, energize, and inspire your sales team to exceed sales targets for staffing services.
Qualifications:
- A stellar track record in staffing or related sales, with an unwavering focus on meeting and exceeding revenue targets.
- Legendary leadership, coaching, and mentorship skills, especially in the staffing sector.
- Electrifying communication and interpersonal skills.
- Results oriented - you've turned staffing into an art form with a strong candidate placement record.
- Strong knowledge of industry staffing regulations and market trends a plus
- Proficiency in using staffing software and CRM systems a plus.
- A bachelor's degree is a plus but not required.
What We Offer:
- Competitive salary with performance-based bonuses that'll have you celebrating.
- First-rate health, dental, and vision insurance to keep you at your best.
- Professional development and training opportunities tailored to the staffing industry.
- A dynamic, collaborative work environment where your voice is heard.
How to Apply:
If you're eager to get started and lead your team to victory in the competitive staffing landscape, we're eager to meet you! Please click apply and upload the most recent version of your resume!
AtWork is an equal opportunity employer. We celebrate diversity and welcome applications from candidates of all backgrounds and experiences.
Seniority Level
Mid-Senior level
Industry
Staffing and Recruiting
Employment Type
Full-time
Job Functions
Sales
Business Development
Skills
Business Development
Sales
Sales Processes
Account M
Office Manager
Team Manager Job In Columbia, MD
Job Title: Office Manager Salary: $40,000 - $60,000 (Direct Hire) Industry: Staffing Services
About the Job: Our client, located in Columbia, MD, is seeking a dedicated and proactive Mid-Level Office Manager to join their team. This is a direct-hire position offering a salary range of $40K-$60K, based on experience. The ideal candidate will be an organized multitasker with strong communication skills and the ability to manage office operations efficiently. If you're someone who thrives in a fast-paced environment and enjoys working with a diverse group of professionals, we'd love to hear from you!
Key Responsibilities:
Oversee daily office operations, ensuring a smooth and productive work environment
Manage office supplies inventory, placing orders when necessary
Coordinate scheduling for staff and assist with calendar management
Handle incoming phone calls, emails, and other communication
Supervise administrative assistants and support staff, ensuring workflow efficiency
Maintain office organization, including filing systems and record management
Assist with onboarding new employees and ensure office safety compliance
Assist with bookkeeping tasks such as processing invoices and tracking office expenses
Organize and manage company meetings, conferences, and events
Develop and maintain office procedures to streamline operations and improve efficiency
Foster a positive office culture and act as the point of contact for all staff-related needs
Required Qualifications:
3-5 years of office management or administrative experience
Strong proficiency in MS Office (Word, Excel, PowerPoint) and Google Suite
Exceptional organizational and multitasking skills
Excellent written and verbal communication skills
Ability to manage time effectively and prioritize tasks
Ability to work independently and as part of a team
Strong attention to detail and problem-solving abilities
High school diploma or equivalent required; Associate's degree or higher preferred
Preferred Qualifications:
Experience in bookkeeping or managing office finances
Familiarity with project management software
Previous experience in a staffing or HR-related role is a plus
Benefits:
Competitive salary
Health insurance options
Paid time off (PTO)
Professional development opportunities
Positive work culture in a supportive environment
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.