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Team Manager Job 17 miles from Mesa
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Manager, Claims Operations
Team Manager Job 17 miles from Mesa
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Manager, Claims Operations you will lead and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position.
What you'll do:
Inspect and review quality of claim files and provide feedback to employees as appropriate.
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively find opportunities to improve operational efficiency, member experiences and processes providing feedback to internal partners
Build conditions for success removes obstacles, leads and champions change.
Achieve optimal efficiency through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handle issues and make appropriate decisions based on the policy.
Facilitate and guide employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.
Hire, develop, and coach claims employees for results delivery.
Consistently coach employees on claims handling and find opportunities to improve overall process and engagement
Ensure risks associated with business activities are efficiently identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and/or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
What sets you apart:
Current or previous experience as a Claims Manager/Supervisor
Experience handling complex non-Injury auto coverage and liability issues
Experience handling Auto total loss claims
Experience handling physical damage claims
Strong experience coaching and developing claims adjusters to meet organizational and development goals
Master's Degree and/or CPCU designation
US military experience through military service or a military spouse/domestic partner
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $103,450- $186,210.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Customer Solutions Manager
Team Manager Job 9 miles from Mesa
The Customer Solutions Manager sets the tone for who Offerpad is and provides the first opportunity for our customers to experience “the Best Way to Buy and Sell a Home. Period.” This position is responsible for converting qualified homeowner leads into closed transactions while managing the entire customer journey. The ideal candidate has a deep understanding of real estate and the home-selling process, and is driven by a passion for sales and helping others in a dynamic, fast-paced environment. The Customer Solutions Manager engages in meaningful conversations to understand each client's unique needs, presents tailored solutions, and ensures exceptional customer satisfaction and seamless closing process.
Essential Functions
Convert inquiries into signed agreements.
Build rapport with customers, understand their home-selling needs, and position Offerpad's solutions effectively.
Present and negotiate purchase offers to achieve optimal outcomes.
Maintain consistent follow-up cadence with prospective customers.
Document all customer interactions in CRM.
Meet established sales targets and performance metrics.
Deliver exceptional customer service to homeowners, providing valuable insights to educate them on our solutions and market conditions.
Guide transactions from signed agreement through successful closing.
Monitor and maintain closing timelines.
Be the primary driver of efficient task management and pipeline organization.
Proactively identify and address escalated issues with appropriate manager and/or customers.
Establish and maintain collaborative partnerships with multiple teams involved in the process.
Maintain high customer satisfaction standards.
Minimum Qualifications
Active Real Estate License
4+ years sales experience
Willingness to be available weekends and evenings (homeowners sometimes need us in the morning, at night and on the weekends!)
Willingness to obtain additional licenses based on business need.
Exceptional communication skills, both oral and written, inclusive of active listening skills, and a positive and energetic phone demeanor
Excellent phone presence and consultative selling skills
Strong negotiation and problem-solving abilities
Extremely self-motivated, results oriented and with a diligent work ethic.
Ability to work independently, in team settings, and build cross-functional relationships.
Ability to work in a fast-paced, metrics-driven environment.
Strong organizational and time-management skills
Preferred Qualifications
You have experience working with CRM applications
Salesforce experience preferred
Customer Service Team Manager - Satisfaction Specialist, Inquiry Investigator, Metrics Magician
Team Manager Job 21 miles from Mesa
Do you have a passion for helping people discover solutions to their problems? Do you love working with people and serving their needs? Do you get excited when the call queue is empty? Do you strive to have 5-star ratings across your team? Does geeking out over service metrics sound like a perfect day to you? If so, keep reading…
RTA is looking for a Manager of the Customer Service Team. This player/coach role is responsible for leading a team of dedicated and passionate Customer Service Reps. This role balances great people skills, coaching, and process and metrics management, while always keeping the strategic vision of the department in mind.
What We're Looking For
Someone who:
Combines excellent service skills and the ability to assist clients through software applications that are diverse and complex.
Has experience leading and managing a customer service team for a software product, and loves helping others excel in their work.
Understands the value of metrics, knows what to track, how to track it, and is able to make strategic decisions based on the data.
Purposely and relentlessly seeks and destroys all obstacles blocking the success of the team and the company.
Embraces the changes AI is bringing to the Customer Service realm and actively incorporates AI into their strategy.
Can passionately care about our clients and the jobs they do. Our clients are fleet managers, parts clerks, automotive technicians, and they maintain everything from squad cars to school buses so that everyone comes home safely at the end of the day.
Wants to participate in a leadership team that constantly challenges and stretches each other's abilities.
Loves to learn, grow, and stretch themselves through goal setting and daily habits.
Understands the value of product improvement to reduce support load, and can maintain that as a focus.
Runs Customer Service teams that are cost neutral or generate income (e.g. Premium Support)
Can understand technical problems, and coach both the tier 1 and the tier 2 team
Passionately cares about their team, and works collaboratively with them to work towards solutions with the team
Skills and Qualifications
Some of the key skills for our Customer Service Manager are:
Persuasive personality skills
Veractious verbal communicator
Awesome analytical skills
Terrific at ticketing systems (bonus points for Jira and/or Intercom)
Background in B2B technical software customer support
Lead and managed a support team of at least 5 people
Experience in powershell
Experience in supporting API's/Integrations
Does this sound like you? Why haven't you applied yet? Come join our team and let's disrupt this industry!!
Key Results Areas (aka the Job Outcomes)
Maintains a 4.9 or greater CSAT rating across all teams
Manages and improves TTFR, TTR, and HT (and you already knew what those mean without using Google)
Moves the team to cost neutral over the course of 12 months
Demonstrably impacts the quality of the product and the future roadmap through collaboration with the Product Management and Engineering teams
Are you the peanut butter to our jelly? Feeling confident that this is in your wheelhouse? Let's put that to the test!
The Bottom Line
You've made it this far, so congratulations! We are really looking for people who are ideal team players, with an almost frightening intensity around customer service, and a passion for working with fleet professionals.
Total compensation for the role is between 100k and 120k DOE. This is a full time, in office role.
About Us
RTA has been established since 1979 and has the reputation of providing the best customer service in the market. Our purpose is to help fleets succeed. We pride ourselves on creating a caring, family-oriented atmosphere for both staff and clients, and love that our work makes a positive impact on all the lives we touch. Our clients carry kids in school buses, first responders in emergency vehicles, patients in ambulances, food and medical supplies in trucks, and people just taking the bus or train to work. We do meaningful work, and we want our clients to have the best tools available to them.
Our office spaces are open, spacious, and colorful, with an abundance of natural light. We come together often as a company to enjoy freshly baked desserts or awesome lunches, and genuinely enjoy each other's company. We offer some pretty unique perks and benefits, as well as all the standard ones.
Coming from the east side? You'll enjoy waving at the traffic going the other way while never having to stare at the blinding sun. It only takes about 25 minutes to get here from downtown Scottsdale in the mornings. We are located close to Arrowhead Mall, with quick access to the 101 from multiple directions.
If all of this sounds like you, and your type of company, then click apply! Seriously, we've asked you three times, and you are still reading. Maybe you aren't the Pam to our Jim?
Requirements:
Compensation details: 100000-1200000 Yearly Salary
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Manager - Office
Team Manager Job 17 miles from Mesa
About Optima
Optima Medical is an Arizona-based medical group consisting of several locations and 90 medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard! Optima Medical is currently seeking an Office Manager in the West Valley!
Responsibilities:
Supervise administrative staff and all day-to-day office functions including front desk, insurance processing, appointment settings.
Ensure compliance with current healthcare regulations, medical laws, and high ethical standards.
Ensures patient satisfaction, including troubleshooting when there is a complaint and developing a process improvement to prevent recurrences.
Ensures staffing is appropriate for day-to-day operations.
Job Qualifications:
Previous working experience as Medical Office Manager.
Experience with working with EMR Preferably ECW.
Excellent organization and time-management skills.
Communicates effectively and has strong verbal and written communication skills.
Knowledge of medical office systems and terminology.
Certified Medical Assistant.
Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, and patients.
Why join our team?
Substantial growth opportunities
Leadership and mentoring
Resources to further career
Fun work environment (events, holiday parties)
Benefits (medical/vision/dental/401k/paid holidays)
Supportive and positive work environment
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Workers' Compensation Claims Manager
Team Manager Job 17 miles from Mesa
AmTrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Workers' Compensation Claims Manager. The Workers Compensation Claims Manager is responsible to supervise activities within the worker compensation lost time claims department. This may encompass supervision of administrative tasks and staff or oversight of the investigation of insurance claims involving workers compensation, property or casualty claims based on coverage, appraisal and verifiable injury or damage. This position involves the direct handling of tasks and/or claims in addition to supervision of staff. The WC Claims Manager reports to the WC Director.
This will be a hybrid position out of our Scottsdale, AZ office.
Responsibilities
May oversee the handling of all aspects of the claims assigned to the unit including reserving, communication, documentation, evaluation, negotiation and settlement
Ensures all claims eligible or ineligible for payment conform to quality, production standards, and specifications
Ensures claim processing is consistent with applicable policies, procedures and department guidelines
Analyzes and approves workers compensation claims
Completes regular quality audits of staffs work, records results and counsels staff to bring work to or above standards
Prepares regular periodic reports and monitors system reports to ensure adherence to corporate and regulatory standards
Establishes and executes controls to assure that the quality of the work meets or exceeds standards
Reviews and analyzes processes, procedures, and workflows to identify opportunities for process improvement and efficiency
Qualifications
10+ years' experience in workers compensation insurance industry handling California claims
Valid adjusters license in appropriate jurisdictions or ability to obtain such
Must have experience in California jurisdiction
Experience successfully managing claim professionals
Strong leadership skills
Ability to develop partnerships
Sound technical knowledge of workers' compensation policies, coverages, and exposures
Experience proactively managing catastrophic injuries
Ability to analyze data, and communicate trends
Ability to make essential decisions to positively impact change
Complete knowledge of claim procedures, technology, state and federal laws and insurance regulations
Superior written and verbal communication skills
Ability to mentor and encourage behaviors that impact claim performance
Professional demeanor and effective people skills
Ability to prioritize, and multi-task in team environment
Ability to travel
SIP certificate where required.
What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.
Operations Manager - 3795
Team Manager Job 17 miles from Mesa
PURPOSE - Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world.
MINDS OVER MATTER - Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry.
NETWORK - Barnhart has built teams that form one of our industry's strongest network of talent and resources with over 55 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development.
CULTURE - Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose.
JOB DESCRIPTION:
Operations Manager reports directly to the Branch Manager
Lead, develop, and manage field personnel
Scheduling of daily jobs, allocation of equipment, and field equipment
Develop best practices for improving operational efficiencies and job profitability
Provide support to the Barnhart sales team
Effectively manage labor and equipment in the daily operation to comply with company goals in the areas of: DOT, SOP, Qual Cards, Personal injury, equipment and property loss, safety audits, equipment maintenance, safety and post job reviews
Track and assign all training for Field Personnel
Operations Coordinator will be part of the team that ensures that the branches meet or exceed all of the criteria set out in the Barnhart monthly report card.
Preferred Qualifications:
5-10 years of industrial experience, rigging and/or power generation experience is a plus
An ability to multi-task and exhibit flexibility in job duties
Excellent communication skills and the ability to coach others
Strong computer skills with a superior working knowledge of MS Office Products
An ability to train, formally and informally, through mentoring and success-based delegation
Must pass drug test, fit for duty and background check
College degree preferred
COMPENSATION AND BENEFITS
Competitive salary.
Bonus program that pays for performance.
401K contributions matched up to10% of pay.
Company vehicle.
Insurance, paid time off and other benefits (details in interview).
EOE/AA Minority/Female/Disability/Veteran
Rotating Team
Team Manager Job 24 miles from Mesa
Are you looking for a full-time Production position that offers plenty of overtime? If so, we have a great opportunity for you in Tolleson with a company that makes packaging products for Amazon! In the Production Associate position, you will be working in a climate-controlled, clean facility with a team that supports each other in producing top-quality packaging products! This is a unique schedule of a day and night rotating shift! Production Associate Job Duties:
Quality checks on finished products coming out of the machines
Stacking items into boxes
Labeling bags
Pulling defective products off the line
Schedule: This company works a 5-2-2-5 schedule. 12 hour shifts (7am-7pm and 7pm-7am) Work 7 overnight shifts and then 7 day shifts Production Associate Job Requirements:
Ability to stand for a full 12-hour shift
Must be able to lift up to 40lbs
GMPs required for this role
Must have steel-toed or composite shoes
Pay: $20.00 per hour
Benefits upon hire: MedicalDentalVisionAccrued Holiday Pay
Benefits offered by Verstela to temporary employees:
Medical
Dental
Vision
Short Term Disability
Term Life and AD and D
Identity Theft Protection
Prescription Plan
Location: Tolleson, AZ 75th Ave and the I-10If this Production Associate position sounds like the right position for you, give us a call today at 623-###-#### or APPLY NOW!
Underwriter - American Team Managers Insurance Services
Team Manager Job In Mesa, AZ
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
Underwrites new and renewal business, approves policy changes, maintain workload, and controls written business up to and including the time of binding according to Company guidelines and established CRC procedures. Provides leadership to a production/underwriting team. Provides high quality professional service to Agents and Carrier Partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Meet or exceed production goals as assigned by manager.
2. Underwrite new and renewal business.
3. Supervise a multi-person team ensuring all pertinent information is communicated.
4. Develop and maintain excellent relationships with clients.
5. Market all products and services to clients.
6. Communicate properly and timely with all producers regarding submissions and decisions for new or renewal business.
7. Approve and disapprove endorsement requests according to internal and Company guidelines.
8. Monitor accounts to ensure compliance with the firm's policies and procedures.
9. Monitor production, hit ratios, renewal retention ratios spread of risk and other production and quality measures to minimize risk and predict future success.
10. Review and handle policy servicing requests (endorsement, audits, Company requests, Certificates, Premium Finance Notices and Cancellations, etc.) appropriately.
11. Review inspection reports and compare to the conditions that were represented at the time of binding and take appropriate or needed actions.
12. Meet or exceed file documentation standards, comply with underwriting authority level standards and pass all audits - both internal and external.
13. Maintain necessary licenses to produce business.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or appropriate insurance designation
2. Three years of experience in production and marketing of new accounts
3. Must be licensed in corresponding areas of insurance
4. Must be able to understand and analyze necessary components of insurance policies
5. Ability to understand the client's needs and have knowledge of the risk exposures associated
6. Recognize new trends and developments in the insurance industry and be able to incorporate into strategies
7. Must have knowledge of commercial multi-line underwriting and rating
8. Must have ability to use company automation to include Windows, Delphi, Word, DocuCorp, Rackley ISO Rating Software
9. Ability to develop, foster, and maintain an excellent working relationship with agencies
10. Provide necessary instruction to underwriting support staff
11. Exercise discretion in making decisions
12. Leadership and team playing skills
13. Maintain current knowledge of the insurance industry
14. Good written and verbal skills
15. Maintain travel schedule depending on the needs of clients, Agents, and new business
16. Ability to work extended hours when necessary
The annual base salary for this position is $80,000.00 - $100,000.00.
General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site. Depending on the position and division, this job may also be eligible for TIH's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Dental Office Manager
Team Manager Job In Mesa, AZ
Job Title: Dental Office Manager
About Us: We're a family-owned practice focused on general dentistry and committed to providing exceptional care. Our mission is to help our patient retain their teeth for life whenever possible. We follow a set of core values that emphasize teamwork, integrity, and delivering the highest quality dental care.
Position Overview:
We are seeking a highly organized and motivated Dental Office Manager to oversee the daily operations of our dental practice. The ideal candidate will play a crucial role in ensuring a smooth, efficient, and patient-focused office environment. This position requires strong leadership skills, exceptional communication abilities, and a thorough understanding of dental office procedures and regulations.
Key Responsibilities:
- Manage day-to-day operations of the dental office, including front desk activities, patient scheduling, billing, and insurance verification.
- Supervise and train administrative staff, dental assistants, and dental hygienists to ensure the highest level of patient care.
- Develop and implement office policies and procedures to improve efficiency and enhance patient experience.
- Oversee financial operations including budgeting, accounting, and inventory management.
- Ensure compliance with all dental and healthcare regulations and maintain patient confidentiality.
- Maintain positive patient relationships and address any concerns or complaints in a professional manner.
- Monitor and improve office productivity and workflow, identifying areas for improvement.
- Coordinate with dental providers to ensure effective communication and collaboration within the team.
- Maintain a welcoming environment for patients and visitors, ensuring cleanliness and organization of the office.
- Handle marketing efforts and community outreach to promote the dental practice and attract new patients.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in healthcare administration, business management, or a related field preferred.
- Previous experience in a dental office or healthcare management role is required (3-5 years preferred).
- Strong understanding of dental terminology, procedures, and office protocols.
- Proficient in dental practice management software (e.g., Dentrix Ascend ) and Microsoft Office Suite.
- Excellent interpersonal and communication skills, both verbal and written.
- Proven leadership and team management abilities.
- Strong problem-solving skills and attention to detail.
- Ability to multitask and thrive in a fast-paced environment.
What We Offer:
- Competitive salary and benefits package, including health insurance and retirement plans.
- Opportunities for professional development and continuing education.
- A supportive team environment and a positive workplace culture.
- Flexible scheduling options.
How to Apply:
If you are an experienced Dental Office Manager looking to join a dynamic team committed to patient care and excellence, please submit your resume and a cover letter. We look forward to hearing from you!
Dental Practice Office Manager
Team Manager Job 17 miles from Mesa
We're looking for an Office Manager to lead our growing team!
Biltmore Dentistry in Phoenix, AZ, is seeking a skilled, compassionate and effective leader to join our team. We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.
Responsibilities:
Plan and manage dental business operations to ensure excellent patient support services.
Explain treatment plans to patients
Ensure that patient appointments, cancellations and last-minute adjustments are handled property
Respond efficiently to patient and doctor needs and inquires
Ensure the delivery of quality dental care to patients
Respond to patient queries and issues and ensure patient satisfaction
Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards
Oversee daily office activities and provide direction and guidance to staff as needed
Organize and present payment schedules with patients
Manage specialist referral process
Tran, develop and manage staff to meet performance standards
Develop promotional programs to attract more patients
Assist in employee performance evaluation, promotion, termination, and retention activities
Identify areas of improvements and concerns and implement appropriate corrective actions
Oversee staff scheduling as to ensure full coverage
Organize and oversee supply purchases
Run and analyze management reports
Maintain patient data according to regulations and company policies
Ensure that records are stored securely and in compliance with privacy and security regulations
Adhere to all HIPAA regulations
Take responsibility for the appearance and functionality of the dental office
All other duties as assigned
Qualifications:
Dental Assistant certification preferred, but not required
Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management
3 years of experience with dental treatment coordination (indemnity/ PPO/HMO, state and federal plans)
1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role - not required but preferred
1-3 year of customer service experience preferred
High school diploma or general education degree (GED) required
Excellent organizational skills, ability to prioritize, and comfortable working independently
Exceptional oral and written communication skills, including strong spelling, grammar and punctuation
Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
Strong attention to detail
Proficient computer skills and ability to operate general office equipment
Must have experience with Dental Insurance
We are an equal opportunity employer (EOE)
Customer Engagement Shared Svcs Assoc II
Team Manager Job 17 miles from Mesa
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
**Overview** We are seeking a dedicated and proactive Customer Engagement Associate to join our dynamic team. The ideal candidate will manage inbound requests from various internal and external customers, ensuring a seamless experience throughout the entire customer lifecycle. This role is critical in maintaining customer satisfaction, retention, and overall success.
**The Main Responsibilities**
- Manage Inbound Requests in high volume: Efficiently handle and resolve inbound requests from customers and internal teams via CTA's, phone, email, and chat.
- Customer Negotiations: Quote preparation and customer presentations to facilitate and process, Customer Bill Reviews, Move, Adds, and Changes.
- Customer Training: Conduct self-serve training sessions and provide resources to help customers maximize the use of our products and services.
- Customer Onboarding: Lead new customers through the onboarding process, ensuring all steps are clearly communicated and completed in a timely manner.
- Conduct First Bill Review with Customers to verify accuracy and submit requests to internal billing groups for any discrepancies as early in the process as possible.
- Account Management: Maintain regular communication with customers to ensure their ongoing satisfaction and address any concerns.
- Issue Resolution: Troubleshoot and resolve customer issues promptly, escalating complex situations to the appropriate teams as necessary.
- Customer Feedback: Collect and analyze customer feedback to identify areas for improvement and work with cross-functional teams to implement changes.
- Documentation: Maintain accurate and detailed records of customer interactions, opportunities, issues, and resolutions in the CRM system.
- Collaboration: Work closely with sales, product, CS peer partners, service delivery, and support teams to ensure a unified approach to customer success.
- Performance Metrics: Track and report on objective key results (OKRs) related to customer success and satisfaction.
- Customer Escalation Assistance: Assist in resolving escalation situations through various phases of the customer lifecycle.
- Complete all required training activities in a timely manner without additional follow-up.
- Complete proactive nurturing touchpoints with customers with current, anticipated, or recent negative interaction with Lumen to sustain and correct for a long-lasting relationship between customers and Lumen.
- Elevated KPI expectations over the CEA I position.
- Mentor/Training/Coaching Expectations: Participate in active mentorship for new hires and/or select Customer Engagement Advocates. Training opportunities will be presented to advance presentation and growth for both the individual and team members.
- Developing peer-to-peer leadership behaviors.
**What We Look For in a Candidate**
+ Experience: 3+ years customer success or account management experience.
+ Education Level: Bachelor's Degree or equivalent work experience.
+ Team Player: Ability to work effectively in a team-oriented environment.
+ Excellent communication and interpersonal skills with the ability to build relationships within customer accounts.
+ Ability to proactively solve problems, make decisions on issue resolution while effectively negotiating directly with the customer and internally on their behalf.
+ Experience working with and supporting enterprise customers, evaluating, and responding to needs with empathy and integrity.
+ A high level of accuracy and attention to detail with good organizational capabilities.
+ Ability to interpret customer data points and insights, prioritize and respond accordingly.
+ Prioritize and manage multiple workstreams and task lists with strong time management skills.
+ Technical aptitude to learn data networking technologies, products, and features.
+ Technical Proficiency: Comfortable using CRM systems and other customer management tools.
+ Working knowledge of MS Office suite.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$48,700.00 - $65,000.00 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$51,188.00 - $68,250.00 in these states: CO HI MI MN NC NH NV OR RI
$53,625.00 - $71,500.00 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (***************************************************
+ Bonus Structure
Requisition #: 336910
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
02/15/2025
Dental Office Manager
Team Manager Job 17 miles from Mesa
Are you an experienced Dental Office Manager who thrives in a patient-centered environment?
Our prestigious private dental practice in Scottsdale, Arizona is seeking a full-time, motivated Office Manager to join our team and help us deliver exceptional care to our valued patients.
Why Choose Us?
Competitive salary and benefits
Opportunity for professional growth and development
A positive, supportive team culture
Work with an affluent and appreciative patient base
Beautiful and welcoming office environment
Responsibilities:
Ensure the schedule aligns with office goals, maximizing patient care and overall office efficiency
Manage collections and stay on top of accounts receivable, including the insurance aging report
Proactively follow up with patients to ensure they book unscheduled treatments and hygiene appointments
Motivate the team to meet practice goals while maintaining a supportive, approachable leadership style
Oversee day-to-day operations to ensure smooth patient flow and office efficiency
Hold the team accountable for their roles while fostering a collaborative, friendly atmosphere
Ensure adherence to all dental office protocols and regulatory standards
Qualifications:
3+ years of experience as a Dental Office Manager
Strong financial expertise, including the ability to present financial arrangements to patients and manage accounts receivable, insurance aging reports, and treatment-related finances
Goal-oriented with a proven track record of achieving office and team objectives
Strong leadership, communication, and customer service skills
Ability to keep the team accountable while maintaining a positive and approachable attitude
Proficiency with dental software (Dentrix preferred)
Strong communication skills with both staff and patients
Excellent organizational and problem-solving abilities
If you are a passionate, detail-oriented, goal-driven leader who thrives in a luxury environment and is committed to dental practice success, we'd love to hear from you!
Dental Office Manager ($10K Sign On Bonus!)
Team Manager Job 37 miles from Mesa
We are Rodeo!
Rodeo Dental & Orthodontics is one of the fastest growing, multi-specialty dental groups in the country. Born in the Fort Worth Stockyards in early 2008, the company's team of 100+ award-winning doctors provide a full range of general dentistry, orthodontics, endodontics, oral surgery, and board-certified pediatric dental services in 40+ Rodeo locations throughout the states of Texas, Colorado and Arizona.
Dental Office Manager Career Opportunity:
The Dental Office Leader is a key member and contributor in creating an amazing, one-of-a-kind Patient Experience. Successful candidates will work in our world-class lobbies engaging, entertaining, and caring for our patients. This person will lead all non-clinical aspects of the dental practice including operations, staffing, scheduling, patient care, patient satisfaction, health and safety compliance, oral healthcare education, marketing outreach and overall performance of all non-clinical staff.
Bring us your Smile-DNA and BIG personality!
Essential Duties and Responsibilities:
Champion Rodeo's High-Performance Culture by ensuring the perfect appointment and patient flow is executed successfully each day.
Responsible for the overall TPV, production, and revenue generated at the office.
Ensure treatment coordination and patient consultations are in line with preferred treatment practices and suggestions.
Experience in a Treatment Coordinator role, or the ability to learn the Treatment Coordinator role, is required in order to assist current Treatment Coordinators or fulfill the role when needed.
Maintain team accountability to Rodeo's policies and procedures
Evaluate and maximize daily schedule for increased production
Dedicated focus to Patient Outcomes and Patient Experience
Foster team collaboration, share information and ideas, and push team to innovate
Direct the Morning Opportunity Meeting, communicate staff assignments and plans, and motivate team
Work closely with the team to ensure the appointment board and the status of patients is optimized appropriately
Identify potential patient escalations and engage the Doctors, Regional, and Corporate resources as required to discuss issues, seek out root causes, and provide solutions to systemic issues
Build strong relationships with all doctors to facilitate treatment and employee satisfaction
Ensure all record keeping is 100% accurate at all times.
Make sure the staff always remains 100% credentialed and certified, while performing their duties
Optimize dental supply inventories - control costs while ensuring supplies are available to meet treatment requirements
Coordinate and work closely with HR regarding all hiring, training, counseling, and all other employee relations needs
Immerse yourself and office personnel in the surrounding community for greatest outreach potential
Responsible for the overall TPV, production, and revenue generated at the office.
Qualifications:
3+ years dental experience is required
2+ years' experience in customer service
5 years of previous leadership or management experience is preferred
Excellent time management skills
Previous dental assisting experience is highly desirable
Dental practice management software (Open Dental/Dentrix) experience helpful
Working knowledge of MS Office and/or Google Suite Technologies
Experience with social media marketing is a plus
Bilingual (Spanish) is required
Benefits:
401(k)
Employee discount
Health insurance
Health savings account
Paid time off
Referral program
Vision insurance
EEO Statement:
Rodeo Dental is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Rodeo Dental is and equal opportunity employer and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Rodeo Dental is also proud to be a pioneering certified B Corporation in the dentistry industry! As a certified B Corporation (B for Benefit) Rodeo strives to meet the highest standards for social and environmental performance, transparency, and accountability.
Service Team
Team Manager Job In Mesa, AZ
At Tokyo Joe's, the team member role is more than just a job, it's an opportunity. We encourage you to hone your customer service skills, learn how to roll sushi, master your knife-work and put your personality on display. We offer a healthy yet craveable menu and give back to the community on a regular basis. Join us and be proud of what you do!
Jump on board and get tips and free meals on every shift. Want to move up with the company or come in as a member of our management team? Leadership positions still get you tips but we offer medical benefits and vacation as well. Take it to the top as a GM and be ready for your free trip to Maui. We're looking for all positions from Rookies to General Managers and want people with any experience level.
Starting Wage: $16.00 - 17.50/hr ($14.50/hr base rate)
Front Team Member Duties
*You are the face of our restaurant. *Greet the customers and respond to their needs in a kind and respectful manner *Take accurate orders *Operate point of sale devices *Deliver food *Bus tables *Work well with others to provide excellent customer service for not only our customers but to our team members.
Qualifications:
You must be hard-working, team-oriented, friendly, honest and have great customer skills. We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know. 16+ applicants are encouraged to apply.
Job Benefits
Flexible Hours...You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
It's a Friendly Place to Work...At Tokyo Joes, we consider our team to be more than just employees.
Health, Dental and Vision Insurance for full time employees once you've been with us a year
061 - AJ's Fine Foods Bakery Team Lead in Training - Baseline & Val Vista
Team Manager Job In Mesa, AZ
Our Bakery Team Lead will be responsible for executing a wide variety of tasks throughout the store. The Bakery Team Lead will effectively direct and supervise all activities of the bakery department and its personnel to achieve merchandising, sales and customer service goals established for the department.
Responsibilities: A Bakery Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.
A Bakery Team Lead's responsibilities include:
Focusing on providing fast and friendly customer service.
Using scale printer machine, ensuring weights and pricing are correct.
Understanding the importance of and monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
Understanding the importance and the monitoring of product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
Keeping a clean, neat and orderly bench, production area, storage area, and walk-in coolers and freezers.
Helping in the wrapping, boxing, weighing, slicing, finishing, and stocking bakery department products, rotating them as necessary to ensure quality and safety.
Displaying goods following bakery department and/or merchandising guidelines.
Taking customer orders, ensuring orders are completed on time and to the customer's satisfaction.
Helping decorators and bakers with personalization of cakes and icing of cakes, donuts, sweet rolls etc.
All other related duties as assigned
Employees may occasionally experience the following physical demands for an extended period:
Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending
Perks & Benefits
Competitive compensation, paid weekly
Retirement Benefits
Medical, dental, and vision insurance for yourself and eligible dependents
Tuition Reimbursement for qualified courses
Scholarship opportunities for continued education
Store discount programs (10% off household groceries)
Fun work environment where you have the opportunity to nourish your community
Must be 18 years of age. Must be 21 years of age for any position that serves alcohol.
For Internal Transfers/Promotion/Rehire Candidates:
Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR.
You may be asked to accept a part-time position if that is the only position available
Rehires must be approved by an HRBP
Payroll Team Lead
Team Manager Job In Mesa, AZ
Job Details Mesa, AZ Full Time High School Limited or Occasional Days Health & Human ServicesDescription
ABOUT THE COMPANY
Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client's lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Team Lead supports the manager, supervises the payroll team, serves as the second tier subject matter expert, and leverages their knowledge of the most successful processes and procedures utilized in the department to accomplish the overall goals of the department and the company.
Co-lead Acumen's payroll processing team which processes payroll for state funded, self-direction programs and service provider clients in over 20 states.
Execute required processes for the payroll team to ensure deadlines and high standards of accuracy are met.
Optimize existing processes (payroll and team related) to ensure a high level of efficiency and lead adoption of new external/internal processing software.
Possess and maintain deep knowledge of all payroll functions and uses that knowledge to strategically problem solve and make decisions.
Provide both formal and informal feedback and coaching to direct reports and aid in the training of new processors.
Prepare reports and perform audits by compiling information necessary to teach and mentor payroll specialists.
Resolve payroll discrepancies by collecting and analyzing information.
Provide payroll information by answering second level escalated calls.
Promptly and accurately monitor requests for stop payment/reissues and accounts payable check requests.
Performs all other job-related duties as assigned.
ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly.
Qualifications
MINIMUM QUALIFICATIONS
Two or more years of experience processing payroll including multi-state payroll.
Exude excellent work standards and is tenacious in completing tasks.
Excellent computer skills including advance Microsoft Excel.
Ability to manage multiple tasks and details in a time sensitive environment.
Ability to occasionally work other than normal work hours due to increased workload.
Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax ************
(b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone - ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
155 - Bashas' Pharmacy Team Lead - Baseline & Crismon
Team Manager Job In Mesa, AZ
Dispensing medical prescriptions, Bashas' pharmacists are highly trained and skilled healthcare professionals who help ensure optimal health outcomes for our pharmacy customers.
Some Job Responsibilities include:
Managing pharmacy operations, hiring and supervising staff, performing administrative duties, and buying and selling non-pharmaceutical merchandise.
Assuring customer satisfaction by providing a helpful, professional and courteous attitude at the pharmacy window and on the phone.
Complying with all applicable federal and state laws and the rules and regulations of the Arizona State Board of Pharmacy.
Providing accurate and efficient prescription service, reviewing prescriptions to assure accuracy, to ascertain the needed ingredients and to evaluate their suitability.
Providing information and advice regarding drug interactions, side-effects, dosage and proper medication.
Providing information and advice concerning the use and purchase of over-counter medications and healthy food products.
Ringing sales on the register and complete sales transactions of cash, credit or debit.
Monitoring patient compliance to prevent excessive usage or harmful interactions.
Ordering and purchasing pharmaceutical supplies, medical supplies and drugs and storing it properly.
Maintaining records, such as pharmacy files, patient profiles, charge system files, inventories, control records for and registries for poisons, narcotics and controlled drugs.
Providing specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation or high blood pressure.
Collaborating with other health care professionals to plan, monitor, review and evaluate the quality and effectiveness of drug regimens, providing advice on drug applications and characteristics.
Compounding and dispensing medications as prescribed by doctors and dentists, by calculating, weighing, measuring and mixing ingredients, or oversee these activities.
Offering health promotion and prevention activities, for example, explaining nutritional benefits of various food items and training people to use devices such as blood pressure or diabetes monitors.
Refer patients to other health professionals when appropriate.
Plan, implement, and maintain procedures for mixing, packaging, and labeling pharmaceuticals, according to policy and legal requirements, to ensure quality, security, and proper disposal.
Performs other duties as needed or assigned by management. Must be at least 16-years old.
Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time;
This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned;
This job description is subject to change at any time
Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer.
Must be a licensed Pharmacist in the state of Arizona;
Data Center Team Lead
Team Manager Job In Mesa, AZ
Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Team Lead to join our team and drive our relationships with hyperscale clients to new heights.
Data Center Team Lead:
The Team Lead will be responsible for managing a team of up to ten employees while performing structured cabling and server rack deployments in a data center environment. Technical training will be conducted on the job and not a requirement for this position. The Team Lead will be required to have strong Microsoft Office, administrative and leadership skills. The Team lead will be responsible for training, client communication, team safety, QA/QC of completed work, tracking work schedule, and assigning tasks to employees.
Salary: $58,240.00
Schedule: Monday - Friday - 6:30am - 3:30pm. Working weekends may be necessary.
Responsibilities and Required Skills:
* Ability to develop shift schedules and manage teams
* Understanding of project controls and how they affect project completion
* Assist in managing and executing the budget
* Understand contractual requirements and translate into executable plan for team
* Ability to establish a strong rapport with client representatives and to maintain a working relationship
* Excellent understanding of customer service principles
* Strong observational skills and problem-solving ability
* Strong communication skills (written and oral). Ability to create professional and error free reports
* Adept at utilizing Microsoft suite skills
* Manage shift operations, delegate tasks to team members and translate vision of leadership to field staff. Operate, monitor, and maintain equipment. Respond to abnormal conditions indicated by facility systems
* Have a complete working knowledge of creating, closing, and tracking "work requests" (WR). Initiate or respond to work orders, follow-up and verify completion of work
* Monitor the performance/note deficiencies of contract service providers and recommend changes as necessary
* Perform other related duties and assume responsibilities as assigned by management
* Support the delivery of data center services, including colocation, telecommunications services, deployment of additional services to customers and support of internal business systems
* Acts as an operational contact for data center clients, vendors, and carriers as it relates to colocation, connectivity, and network products and services
* Coordinates and oversees access to and work within the facility with third-party contractors, vendors, and carriers related to structured cabling installation, circuit delivery and equipment installations in it, telecommunications rooms, and customer space
* Performs unscheduled checks on work to assess and document quality
* Responsible for final product delivery in the absence of an available tech level-iii
* Site safety champion
* Performs safety spot checks, documents best practices, and non-conformance to safety policies/procedures
* Interacts with salute EHS representative
* Available to assist with regional safety investigations as required
* Fosters a strong team culture
* High level of proficiency with no supervision for daily tasks
* Supervises small number of employees / teams: responsible for team member performance and growth potential
* Ensures team member training compliance
* Responsible for AHA, THA, MOP's, and SOP's
* Timesheet approvals and discrepancy tracking
* Documents, files, performs spot-checks, and maintains safety info
* Completes personnel reviews, disciplinary reports, and performance management system documentation
* Completes timesheet approvals
* Aware of current and future purchase order(s)
* Resolves schedule conflicts and critical path impedances that affect project completion and invoicing
* Understands change order principles
* Contributes to controlling labor costs related to project completion
* Engages within the field and local staff meetings to provide communication on personnel status and team dynamics/human relations as required
Preferred:
* Hands-on experience with mission critical operations and understanding of data center environment operations
* Well versed in client-specific core competencies. Able to fill in or direct subordinates to accomplish job related tasks
* Complete planned and unplanned corrective maintenance work assignments, utilizing your skills, and under the direction of engineering, mechanical, electrical, and other technical subject matter experts (SME's)
* Has a strong technical aptitude and a firm understanding of best practices within the data center industry
Physical Requirements:
* Ability to lift and carry heavy equipment, up to 40lbs.
* Ability to climb ladders and multiple flights of stairs to access elevated equipment
* Ability to stand for long periods of time in various work environments
* Ability to bend, stoop, kneel, and reach for equipment related tasks
* Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
* Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
* Good hand-eye coordination and dexterity for working with small components and connectors
* Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
* Ability to differentiate between color-coded warning signs, labels, and cables
* Ability to work in environments with a wide variety temperature inside a facility
* Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
* Capability to work in environments with elevated noise levels while wearing hearing protection
* Possession of a valid driver's license for work-related travel, as required
If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!
Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Monday - Friday - 6:30am - 3:30pm. May be required to work weekends when necessary. (40-hour work week)
Manager - Office
Team Manager Job 37 miles from Mesa
About Optima
Optima Medical is an Arizona-based medical group consisting of several locations and 90 medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard! Optima Medical is currently seeking an Office Manager for our Bullhead City Location!
Primary Care Office Manager Responsibilities:
Supervise administrative staff and all day-to-day office functions including front desk, insurance processing, appointment settings.
Ensure compliance with current healthcare regulations, medical laws, and high ethical standards.
Ensures patient satisfaction, including troubleshooting when there is a complaint and developing a process improvement to prevent recurrences.
Ensures staffing is appropriate for day-to-day operations.
Primary Care Office Manager Job Qualifications:
Previous working experience as Medical Office Manager.
Experience with working with EMR Preferably ECW.
Excellent organization and time-management skills.
Communicates effectively and has strong verbal and written communication skills.
Knowledge of medical office systems and terminology.
Certified Medical Assistant.
Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, and patients.
Why join our team as a Primary Care Office Manager?
Substantial growth opportunities
Leadership and mentoring
Resources to further career
Fun work environment (events, holiday parties)
Benefits (medical/vision/dental/401k/paid holidays)
Supportive and positive work environment
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