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Team manager jobs in Mesa, AZ

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  • Housekeeping Team Leader $18.50/hr

    Enchantment Resort 3.8company rating

    Team manager job in Phoenix, AZ

    Salary Range: 18.50 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day: Inspect rooms to ensure they are maintained at high level of standards. Coach room attendants and ensure rooms are ready and updated in the system by 4:00 p.m. Work performed: Inspect rooms to ensure they are cleaned and maintained at a high level of standard Detail rooms to ensure everything is neat, in its place and all supplies are in the room Inventory room to ensure all furnishings and amenities are in the room Maintain communication with room attendants to ensure rooms are ready by 4:00 p.m. Ensure room directories are current Write work orders for all maintenance issues to ensure rooms are maintained at a high level of standard Contact engineering for maintenance issues on arrival rooms to ensure problems are corrected before guest arrival Correct any cleaning or productivity problems with the room attendants through coaching Ensure lost and found items are turned in appropriately to Safety & Security Other duties as assigned Responsibility & Authority : Ensure all assigned rooms and areas are maintained at a high level of standard Ongoing training of all room attendants to a high level of standard Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Previous housekeeping supervisor experience preferred. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Valid driver's license. Physical Requirements : 75% walking and standing 25% bending Lifting/Carrying up to 50 lbs. Hearing and Manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary Working knowledge of cleaning chemicals
    $52k-91k yearly est. 6d ago
  • Operations Manager

    Marketech International Corporation 4.2company rating

    Team manager job in Phoenix, AZ

    The Operation Section Manager is responsible for leading the operation team to ensure efficient project execution, accurate financial oversight, and strong cross-department collaboration. This role oversees cost management, workflow optimization, and operational problem-solving to support the company's business and financial objectives. Key Responsibilities Lead and manage the Operation Section to ensure effective coordination, timely project execution, and alignment with company goals. Review, approve, and monitor project payment schedules, cash flow plans, and overall financial progress. Prepare and submit monthly operational and financial reports to the COO and executive leadership. Oversee cost analysis, pricing models, and quotation development to support competitive and profitable business decisions. Identify operational gaps, propose improvements, and coordinate with engineering, finance, procurement, and other teams to resolve issues. Ensure compliance with internal policies, contract requirements, and client expectations. Provide guidance, training, and performance evaluation for team members to strengthen operational capabilities. Support COO and senior management with ad-hoc analyses, presentations, or cross-functional initiatives. Qualifications Bachelor's degree in Engineering, Business Administration, Operations Management, Finance, or related field. 5+ years of experience in operations, project management, construction, semiconductor, or related industries; supervisory experience preferred. Strong analytical, financial, and problem-solving skills. Excellent communication and coordination abilities, with experience working in cross-functional teams. Proficiency in MS Office (Excel, PowerPoint) and familiarity with project management tools. Ability to work under pressure, manage multiple priorities, and adapt to a fast-paced environment. Preferred Qualifications Experience in construction, semiconductor, manufacturing, or engineering environments. Bilingual in English and Mandarin is a plus.
    $56k-92k yearly est. 1d ago
  • Operations Manager

    Macy's 4.5company rating

    Team manager job in Phoenix, AZ

    Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Operations coordinates and oversees the day-to-day management of a distribution department. They manage the daily activities for the operations to ensure facility and organizational goals and objectives are achieved. Additionally, they perform other related duties, special projects, or assignments as required. This role is based in our Customer Fulfillment Center in Goodyear, Arizona outside of Phoenix This is a Sunday, 7:00 PM-5:30 AM and Monday-Wednesday 5:00 PM-3:30 AM shift. We are looking for someone who is a strong leader, developer and mentor of others and has experience working in an automation building Looking for someone who can add to a strong and positive work culture and loves to collaborate and learn from others as well. In this role, you will report to our Director, Operations who runs the entire shift and you will be leading hourly colleagues What You Will Do Oversee a department in our distribution facility with a focus on meeting or surpassing goals and targets. Builds high performing teams by providing guidance and support for all hourly colleagues. Generate reports for management to keep them informed on key metrics. Ensure that various departments excel in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution of plans. Conduct presentations to senior management as needed. Continuously analyze work processes to identify optimization opportunities and implement improvements. Cultivate a work culture dedicated to superior customer service and success. Collaborate with peers to ensure clear communication and effective handoffs between shifts, maintaining operational efficiency. Establish and maintain procedures and metrics to guarantee customer satisfaction levels are achieved. Manage all aspects of inventory control. Review analyses of activities, costs, operations, and forecast data to assess department progress toward stated goals and objectives. Create a safe work environment for staff, including the development and enforcement of Safe/Smart work practices and compliance with safety programs. Collaborate with IT as a user for systems development and refinement to enhance operations, productivity, and service levels. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. In addition to the essential duties mentioned above, other duties may be assigned. Skills You Will Need Leadership and Management: Oversee the distribution department, providing guidance and support to direct reports, with exceptional leadership, mentoring, and coaching skills. Analytical and Problem-Solving: Continuously analyze work processes, identifying optimization opportunities and implementing improvements. Review analyses of activities, costs, operations, and forecast data to assess department progress toward goals. Communication and Interpersonal: Conduct presentations to retail division and senior management with strong written and oral communication skills. Demonstrate interpersonal competencies, including integrity, trust, adaptability, motivation ability, coaching, mentoring skills, and initiative. Be proactive, responsive, detail-oriented, and get things done in a fast-paced environment. Business Acumen: Oversee industry understanding of warehouse management, negotiation skills, and strategic/tactical planning skills. Demonstrate proficiency in problem analysis. Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Requires prolonged periods of standing/walking around the facility or department, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Ability to work a flexible schedule, including days, evenings, weekends, holidays. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today!
    $55k-88k yearly est. 5d ago
  • Talent Operations Manager

    Buildforce

    Team manager job in Phoenix, AZ

    This role is responsible for: Apply exceptional follow-up and time management skills to cultivate relationships with Tradespeople and your peers. Complete a Buildforce introduction and teach leads & prospects how to use the Buildforce App. Conduct quality interviews effectively and always on time Complete a Buildforce intro and teach Interviewees how to use the Buildforce App and complete their profile Coach new electricians on the Buildforce process and expectations Work as a team to achieve monthly placement goals with quality and retention in mind Provide a “white-glove” experience for priority placements for high-profile and new customers Evaluate pay and placements ad hoc Navigate all of the Employer-level and Project-level contingencies Work cross-functionally to ensure tradespeople are equipped with technical and functional knowledge about our Buildforce platforms. Providing delightful customer experience through inbound emails, text messages, chats, and phone calls. Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App. Maintaining records and documentation through data entry, collection, and validation. Providing feedback on process improvement opportunities and contributing to projects as assigned All other duties as assigned. Skills & Qualifications 3+ years of experience in recruiting, sales, marketing, or related work experience. Proven success with self-direction and the ability to work independently and with a cross-functional team. Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack. Detail-oriented with excellent communication skills in writing, in person, or by phone. Creative problem solver who thinks on their toes and can make informed decisions quickly. Own a smartphone and have access to a reliable internet connection. Bi-lingual is required - Spanish & English. Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. Benefits & Perks Flexible Scheduling Hybrid (Working from Phoenix Office and Home) Time Off & Holidays Parental Leave Policy 401(k) Plan Healthcare - Medical, Dental & Vision 360 Annual Peer Reviews with Opportunities for Growth
    $54k-92k yearly est. 1d ago
  • Manager, Aftermarket & Customer Engagement

    Md Helicopters Inc. 3.7company rating

    Team manager job in Mesa, AZ

    About the Role MD Helicopters is seeking an experienced, forward-thinking Manager, Aftermarket & Customer Engagement to lead our Aftermarket & Customer Support organization. In this role, you will oversee spare parts operations, forecasting, sales activities, warranty and repair administration, AOG (Aircraft on Ground) support, and customer issue resolution. You will also champion business analytics for the Aftermarket function-bringing creative, data-driven insights to complex challenges and identifying opportunities for continuous improvement and growth. If you thrive in a fast-paced environment, excel at developing teams, and are passionate about elevating the customer experience, we want to connect with you. What You'll Do * Lead and develop Customer Support team members while ensuring timely, accurate processing of spare parts sales and MRO (maintenance, repair & overhaul) orders. * Manage team performance against key KPIs including customer satisfaction, efficiency, staffing utilization, turnover, and financial results. * Track, analyze, and report weekly and monthly spare parts fill rates and backorder metrics. * Drive continuous improvement initiatives across Aftermarket KPIs, processes, and customer touchpoints. * Lead monthly cross-functional demand review meetings with Sales, Marketing, and Finance. * Oversee staffing, training, coaching, and performance evaluations to support ongoing team development and succession planning. * Manage departmental expenditures and ensure adherence to budget requirements. * Identify opportunities to enhance or revise policies and procedures, particularly as the business scales. * Perform other duties as assigned. Why MD Helicopters Join a company with a long history of innovation, customer focus, and mission-driven aviation. At MD Helicopters, you'll lead a high-impact team, collaborate across the organization, and directly influence customer experience and aftermarket success. Benefits MD Helicopters offers a comprehensive and competitive benefits package, including: * Three (3) weeks of accrued PTO annually * One (1) week of company-paid PTO between Christmas and New Year's * Medical, dental, vision, life insurance, and disability coverage * 401(k) retirement plan with company participation * Paid holidays and additional wellness resources What You Bring * Bachelor's degree (B.S.) and 6-10 years of relevant experience, or an equivalent combination of education and experience * Experience in customer support, aftermarket, aviation logistics, or related fields preferred * Strong analytical skills with the ability to solve practical problems and develop innovative solutions * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) * Experience with MRP/ERP systems (e.g., J.D. Edwards, SAP) preferred * Excellent interpersonal and communication skills, with the ability to interact effectively with internal and external stakeholders * Ability to work both independently and collaboratively in a dynamic environment * Access to Export Control Information required * Regular onsite attendance; ability to lift up to 20 lbs and work in both office and shop environments Leadership Responsibilities As a people leader, you will: * Interview, hire, and onboard new team members * Assign and direct daily work * Evaluate performance and provide feedback and coaching * Address employee relations matters and support issue resolution * Champion mentoring, employee development, and succession planning MD Helicopters, LLC is an equal opportunity employer that includes veterans and individuals with disabilities..
    $91k-142k yearly est. 24d ago
  • Dental Practice Office Manager

    Arizona Biltmore Dentistry 4.4company rating

    Team manager job in Gilbert, AZ

    Job Description We're looking for an Office Manager to lead our growing team! BlueDot Dental, in Gilbert, AZ, is seeking a skilled, compassionate and effective leader to join our team. We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities. Responsibilities: Plan and manage dental business operations to ensure excellent patient support services. Explain treatment plans to patients Ensure that patient appointments, cancellations and last-minute adjustments are handled property Respond efficiently to patient and doctor needs and inquires Ensure the delivery of quality dental care to patients Respond to patient queries and issues and ensure patient satisfaction Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards Oversee daily office activities and provide direction and guidance to staff as needed Organize and present payment schedules with patients Manage specialist referral process Tran, develop and manage staff to meet performance standards Develop promotional programs to attract more patients Assist in employee performance evaluation, promotion, termination, and retention activities Identify areas of improvements and concerns and implement appropriate corrective actions Oversee staff scheduling as to ensure full coverage Organize and oversee supply purchases Run and analyze management reports Maintain patient data according to regulations and company policies Ensure that records are stored securely and in compliance with privacy and security regulations Adhere to all HIPAA regulations Take responsibility for the appearance and functionality of the dental office All other duties as assigned Qualifications: Dental Assistant certification preferred, but not required Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management 3 years of experience with dental treatment coordination (indemnity/ PPO/HMO, state and federal plans) 1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role - not required but preferred 1-3 year of customer service experience preferred High school diploma or general education degree (GED) required Excellent organizational skills, ability to prioritize, and comfortable working independently Exceptional oral and written communication skills, including strong spelling, grammar and punctuation Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills Strong attention to detail Proficient computer skills and ability to operate general office equipment Must have experience with Dental Insurance We are an equal opportunity employer (EOE)
    $49k-66k yearly est. 27d ago
  • Dental Office Manager

    My Dental Dentistry & Implants

    Team manager job in Mesa, AZ

    Office Manager Job Description We are currently looking for a responsible and compassionate Office Manager to join our Dental Team! In this position, you will be responsible for overseeing all office daily operations, holding the team accountable to follow our office systems and build a strong relationship with our doctor. Office Manager Duties & Responsibilities: Treat patients with compassion and empathy and conduct yourself in a professional manner Discuss doctor's concerns and their treatment recommendations in an understandable fashion Develop a treatment plan and coordinate it's completion Check in on patients and record their progress Follow up with unscheduled treatment plans and making outbound calls daily with front office team to keep the schedule full Have a thorough background with understanding insurance breakdowns Comply with health care laws and regulations and organizational guidelines Office Manager Requirements: Bachelor's Degree or Equivalent Experience Previous work experience in dental practices (3 years+) Dentrix experience Dental terminology is well-versed Great communication skills Strong empathy and compassion Good at multitasking Benefits Health Insurance Paid Time Off Paid Sick Leave Opportunity to participate in any office incentives following 90 day introductory period
    $42k-59k yearly est. 23d ago
  • Dental Office Manager

    United Dental Corporation 4.3company rating

    Team manager job in Phoenix, AZ

    Job Description Dental Office Manager Practice: Open Wide Dental Compensation: $30/hour - based on experience Schedule: Monday - Friday We're looking for a results-driven Dental Office Manager who knows how to balance exceptional patient care with obsession over performance metrics. If you thrive on creating an outstanding patient experience while hitting-and exceeding-practice goals, this is your opportunity to shine. Why You'll Love This Role Patient-centered schedule around our local community: Tuesday-Saturday hours designed to meet patient needs and help you avoid peak commute times. A supportive team environment that values growth, integrity, and efficiency. The chance to truly own the numbers that drive our success. We believe success comes from both happy patients and healthy KPIs. You'll play a key role in ensuring we excel in our achieving our KPIs like ensuring in leading practices around Over-the-counter collections, Reappointment rates, minimizing cancellation rates, treatement plan acceptance and new patients. What You'll Do Lead the front office team to deliver a seamless, warm, and professional patient experience. Monitor and manage key performance indicators daily, taking action to address gaps. Coach team members on best practices for scheduling, collections, and patient follow-up. Partner with clinical staff to ensure optimal patient flow and care quality. Proactively re-engage past-due patients and activate pending treatment plans. Requirements What We're Looking For Previous dental office management experience with a proven track record of meeting performance goals. Strong leadership skills with the ability to motivate and hold your team accountable. Excellent communication, organization, and problem-solving abilities. Tech-savvy with practice management software (knowledge of [software name] a plus). A patient-first mindset paired with a business-oriented approach. Benefits Full benefits package (for 25+ hours/week): Medical, Dental, Vision 401(k) with 4% match Paid Time Off & 7 paid holidays Employee Assistance Program: Free confidential counseling and support Voluntary benefits: Pet insurance, identity theft protection, and more All PPE provided - safe and compliant workplace Continuing education opportunities Ready to take the driver's seat in a high-performance, patient-focused practice? Apply today and help us create both healthy smiles and healthy numbers.
    $30 hourly 11d ago
  • Client Service Team Lead

    Jpmorgan Chase & Co 4.8company rating

    Team manager job in Tempe, AZ

    JobID: 210672798 JobSchedule: Full time JobShift: : Embrace a leadership role as a Client Service Senior Manager within our Commercial & Investment Bank, where you'll drive innovation and transformation while managing a dynamic team of client service managers. Lead the charge in modernizing the client experience by analyzing data, executing strategic initiatives, and fostering a culture of trust and inclusivity. With opportunities for career growth and community engagement, join our global organization to shape the future of commercial banking and make a lasting impact. As a Client Service Senior Manager within JPMorganChase, you will lead a team dedicated to resolving client requests and enhancing service operations. Your role involves shaping operational policies and precedents, utilizing your expertise in treasury and cash management products. You will identify trends, generate innovative solutions, and ensure quality service delivery. Your skills in influencing, managing stakeholders, and driving continuous improvement are crucial. Proficiency in project management, change management, and data & tech literacy will enable you to lead your team in delivering exceptional client service and contribute to the firm's strategic objectives. Job responsibilities * Lead and manage a team of Client Service Professionals, fostering a culture of continuous improvement and innovation to enhance the efficiency and resilience of our operating platform. * Develop and implement strategic operational plans, leveraging your deep understanding of our treasury and cash management products and services to deliver exceptional client service. * Analyze complex data and situations to identify trends and opportunities, using your expertise to develop and test innovative solutions that align with our operational policies and precedents. * Establish and maintain productive relationships with internal stakeholders, using your advanced skills in influence and communication to drive mutually beneficial outcomes. * Oversee the end-to-end change management process, including strategic communications, influencing others, and mitigating stakeholder impact, to ensure the successful implementation of new programs and processes. Required qualifications, capabilities, and skills * Extensive experience in team leadership and management within a client service environment, specializing in treasury and cash management products and services, demonstrated over seven years. * Proven ability to develop and implement strategic operational plans, with a track record of delivering exceptional client service. * Demonstrated expertise in analyzing complex data and situations to identify trends and opportunities, and develop innovative solutions. * Advanced skills in establishing and maintaining productive relationships with internal stakeholders, with a proven ability to influence and drive mutually beneficial outcomes. * Proficiency in overseeing the end-to-end change management process, including strategic communications, influencing others, and mitigating stakeholder impact. Preferred qualifications, capabilities, and skills * Proficient in mentoring team members and utilizing strategic planning to drive business growth and achieve organizational goals. * Proficient in conflict management and resolution to effectively address and resolve complex client and team issues. * Proficient in digital literacy and process automation to enhance operational efficiency and service delivery. * Developing skills in automation and quantitative reporting to support data-driven decision-making and process improvements. * Beginning proficiency in leveraging AI/ML technologies to explore innovative solutions, with developing knowledge of cybersecurity best practices to ensure data protection and secure operations.
    $76k-104k yearly est. Auto-Apply 34d ago
  • DENTAL OFFICE MANAGER

    Anderson Dental

    Team manager job in Phoenix, AZ

    Job DescriptionDental Office Manager Schedule: Mon- Thirs 8:30-5 Fri 8-3 Pay: $60,000-$70,000/ yr What You Receive When You Join Our Team -Competitive Pay, commensurate with experience -Paid Vacations -Paid Holidays -Simple IRA Retirement Plan -Opportunity to lead a growing practice--currently one location with a second one coming soon -Access to Training Events in Atlanta -A role with significant impact on team culture and practice success You'll Achieve Success By -Managing daily office operationsto ensure smooth patient flow -Presenting treatment plans and coordinating insurance benefits clearly -Overseeing budgeting, financial reports and maintaining accurate records -Leading and coaching staff, including performance reviews -Supporting practice growth and preparing for expansion Qualifications -Strong knowledge of Dentrix software -Experiance managing a team of dental professionals -Ability to run reports, track financials and present treatment effectively -Excellent multitasking skills and the ability to perform under pressure -Experience with Medicare, oral surgery, and medical billing is a plus About Us Our office is a growing PPO practice that values efficiency, teamwork, and excellent patient care. We are excited to expand our team and bring in an additional dentist soon. As Office Manager, you will play a key role in creating a positive culture and ensuring the practice continues to deliver high quality care.
    $60k-70k yearly 6d ago
  • Seasonal Call Center Supervisor

    Education Works 3.8company rating

    Team manager job in Tempe, AZ

    The Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries. Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues. Ensure continuous learning training modules are complete before announced deadlines. Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance. Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested. Review agent's daily attendance for occurrences and/or occurrence discrepancies. Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline. Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage. Uphold EAW and Intuit's policies, standards, and compliance requirements. Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary. Foster an inclusive and engaging team culture that balances accountability with recognition. Escalate client concerns, systemic issues, and process improvements to Operations Leadership. Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations. Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations. Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions. Resolve escalated customer concerns, balancing superior service with fiscal responsibility. Perform other duties as directed by management. Basic Qualifications Bachelor's or associate degree required. 3 years of experience in a call center or customer service role. Experience handling customer escalations and providing excellent customer service. Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics. High level of integrity and professionalism in handling confidential information. Strong computer skills and proficiency in Microsoft Office Suite. Strong analytical and problem-solving skills. Exhibit exceptional time management, organization, and prioritization skills. Ability to work independently and in a team setting within a fast-paced environment. Excellent written, verbal, and interpersonal communication skills. Proven success in leading a team of agents. Ability to multi-task and perform in a fast-paced environment. Embrace feedback and approach work with a growth mindset. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
    $33k-42k yearly est. Auto-Apply 13d ago
  • Dental Office Manager - Cave Creek

    Smile Brands 4.6company rating

    Team manager job in Phoenix, AZ

    In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Monday through Friday Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses * Keeping an eye on staff productivity and supporting the team where necessary * Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance Qualifications * At least one year of experience as an office manager in a Dental office * Experience leading a team * Knowledge of dental terminology Compensation $50,000 - $60,000 per year About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $50k-60k yearly Auto-Apply 4d ago
  • Dental Office Manager

    Mirror Image Dental

    Team manager job in Phoenix, AZ

    Mirror Image Dental is looking for an Office Manager to join our team! The Office Manager is responsible for overseeing the general administrative functions of the office. Check out our website and Instagram page for an inside look into what could be your new office / dental home! Website: ********************************** Instagram handle: mirrorimage.dental Ideally, the candidate will have prior administrative experience working in an office supporting multiple levels of employees. He/she greets visitors and should present an accessible and approachable tone as well as have excellent communication skills. The ideal candidate has a healthy initiative and can anticipate needs. This is especially true, as this practice is a dental startup. As such, the candidate must be flexible in their role. This is because the clinic will be operating under only a few staff members until the schedule builds and additional teammates can be recruited. Responsibilities: Supplies - Order and maintain all office-related supplies, including furniture, letterhead and new supplies as needed. Deliver or order food or drinks as needed for events. Manage - Organize company events, meetings, and conferences. Supervise, monitor and delegate work to administrative staff as needed. Create a system for the team to be able to locate and review any files or records. Organize onboarding programs for new employees. Create and maintain the office budget. Coordination - Arrange and book travel and accommodations. Respond to correspondence, complaints and inquiries. Provide backup support to other administrative staff as needed including answering phones, sorting and distributing mail, and preparing documents. Insurance - Clear understanding of dental insurance, coverage, and communication with insurance providers. Must be strong and independent in this role, as we will have others relying on you for support and/or training (treatment coordinator). Compliance - Oversee and ensure office compliance with OSHA, HIPPA, and other dental related bodies (with Doctor assistance). Monitoring must be done daily and recorded in specified logs / binders. Requirements: A high school diploma or equivalent is required; Associate degree preferred Three years of previous office management experience Superb communication skills (Spanish bilingual preferred) About Mirror Image Dental: The practice is founded by Dr. Shane and Shawn Maule, twin brothers from the Scottsdale. Our practice looks to treat the needs of the community, namely families. However, Doctors Maule have extensive continued education from the Kois Center in Seattle, Washington. They look to bring the latest in science and esthetics to their patients. For those candidates that are a good fit, we hope to create careers rather than just positions / jobs. As we work to build our practice during these early months , compensation will remain within the range listed. However, compensation can certainly increase as patient flow and clinic revenue rise. We look forward to your application and the chance to meet you in person!
    $42k-59k yearly est. Auto-Apply 49d ago
  • Dental Office Manager - Scottsdale

    Az Dentist

    Team manager job in Scottsdale, AZ

    Job Description Are you an experienced Dental Office Manager who thrives in a patient-centered environment? Our prestigious private dental practice in Scottsdale, Arizona is seeking a full-time, motivated Office Manager to join our team and help us deliver exceptional care to our valued patients. Why Choose Us? Competitive salary and benefits Opportunity for professional growth and development A positive, supportive team culture Work with an affluent and appreciative patient base Beautiful and welcoming office environment Responsibilities: Ensure the schedule aligns with office goals, maximizing patient care and overall office efficiency Manage collections and stay on top of accounts receivable, including the insurance aging report Proactively follow up with patients to ensure they book unscheduled treatments and hygiene appointments Motivate the team to meet practice goals while maintaining a supportive, approachable leadership style Oversee day-to-day operations to ensure smooth patient flow and office efficiency Hold the team accountable for their roles while fostering a collaborative, friendly atmosphere Ensure adherence to all dental office protocols and regulatory standards Qualifications: 3+ years of experience as a Dental Office Manager Strong financial expertise, including the ability to present financial arrangements to patients and manage accounts receivable, insurance aging reports, and treatment-related finances Goal-oriented with a proven track record of achieving office and team objectives Strong leadership, communication, and customer service skills Ability to keep the team accountable while maintaining a positive and approachable attitude Proficiency with dental software (Dentrix preferred) Strong communication skills with both staff and patients Excellent organizational and problem-solving abilities If you are a passionate, detail-oriented, goal-driven leader who thrives in a luxury environment and is committed to dental practice success, we'd love to hear from you!
    $42k-59k yearly est. 31d ago
  • Dental Office Manager - Carefree Dentistry

    American Dental Companies 4.7company rating

    Team manager job in Phoenix, AZ

    Join Our Dynamic Team: Seeking a Passionate Dental Office Manager! About Us: At Carefree Dentistry , we're dedicated to providing outstanding dental care and creating a positive, nurturing environment for both our staff and patients. Our state-of-the-art facility in Phoenix, Arizona, is a cornerstone of our community's health, and we take pride in making every smile brighter. The Role: As our Dental Office Manager, you'll be the heartbeat of our clinic. Your day-to-day will include: Leading and inspiring our front office team Managing clinic schedules to optimize patient flow Handling billing, insurance claims, and financial inquiries Ensuring compliance with healthcare regulations Fostering a welcoming and professional atmosphere for our patients What We're Looking For: A dynamic leader with excellent communication skills Minimum 1-3 years of experience in dental office management Strong organizational and multitasking abilities A passion for healthcare and patient satisfaction Why Join Us? At Carefree Dentistry, we take care of our team as well as our patients. You'll enjoy: Competitive salary and comprehensive benefits package Paid holidays and vacation time to recharge and enjoy life outside of work Health insurance to support your well-being 401(k) retirement plan to help secure your financial future Opportunities for professional growth and development A supportive and collaborative work environment Regular team-building and social events Ready to make a real impact in a vibrant dental practice? Apply now and become part of a team that truly values you!
    $45k-59k yearly est. 16d ago
  • Front Office Manager 2026-2027

    AMS Schools 4.3company rating

    Team manager job in Mesa, AZ

    We're excited to provide the best education in the best environment to our students! Academies of Math and Science Front Office Manager Compensation: $37,000 - $40,000 annually, DOE This is not a remote role. About Us The Academies of Math and Science (AMS) is a network of high-performing public charter schools committed to providing rigorous, college-preparatory education to students in underserved communities. For more than 20 years, we have focused on high expectations, strong instructional practices, and meaningful support systems that help students thrive academically and personally. We are seeking a highly organized, professional, and service-oriented Front Office Manager who will serve as the face of the campus and a key support for students, families, and staff. About the Role The Front Office Manager ensures smooth daily operations of the school front desk and administrative office. This role includes overseeing visitor check-in, managing communication channels, maintaining student records, supporting compliance tasks, and providing excellent customer service to staff, families, and community partners. The successful candidate will thrive in a fast-paced school environment, demonstrate initiative, communicate clearly, and model professionalism at all times. Responsibilities Greet and assist students, families, visitors, and staff in a professional and welcoming manner. Operate a multi-line phone system and manage email and front-office communication. Maintain daily attendance records, student files, and compliance documentation. Support parent communication, student enrollment, and campus operations. Manage calendars, scheduling, and campus logistics as needed. Oversee visitor management, including security logs and building entry procedures. Maintain an organized, clean, and professional front office environment. Assist with school-wide administrative support including forms, documentation, and communication tasks. Provide support during key operational events such as parent conferences, testing windows, and enrollment seasons. Qualifications & Competencies Required: High school diploma or equivalent Minimum typing speed of 60 words per minute Ability to operate a multi-line phone system Proficiency in Microsoft Word and Excel (other Microsoft 365 tools preferred) Strong communication, customer service, and interpersonal skills Ability to multitask and prioritize in a fast-paced school environment Reliability, professionalism, and confidentiality when handling sensitive information Commitment to the AMS mission of serving students in underserved communities Preferred: Bilingual (Spanish-English) Experience using student information systems (PowerSchool, SchoolMaster, or similar) Prior experience in a school or high-volume office environment Why Work With AMS? Competitive compensation and bonus eligibility Full benefits including medical, dental, vision, life insurance, disability, retirement with employer match, and paid time off Supportive, mission-aligned work culture Ongoing training and professional development Opportunities for long-term growth and career advancement Join us to enjoy rewarding challenges and ongoing opportunities!
    $37k-40k yearly 12d ago
  • Dental Office Manager

    Children's Dental Specialty 3.8company rating

    Team manager job in Scottsdale, AZ

    Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off About Us Childrens Dental Specialty is a modern, patientfirst pediatric and orthodontic practice known for friendly, fivestar visits and excellent clinical outcomes. Were growthminded, teamoriented, and serious about systems, service, and smiles. Our next Office Manager will be an experienced operator who has already run a successful dental practice and can bring playbooks, accountability, and heart to our team and families. The Opportunity Youll be the integrator who keeps the business humming - leading people, optimizing the schedule, owning the revenue cycle, and delivering an exceptional parent/patient experience every day. In your first 90 days, success looks like: Morning huddles and weekly scorecards running on time - with clear priorities and followthrough AR over 90 days trending down, clean claims/appeals, and collection % moving toward goal Schedule optimization (doctor + hygiene + ortho) with strong confirmation and reduced noshows Consistent 5star review cadence and same/nextday treatment conversion improvements What Youll Lead People & Culture: Hire, onboard, coach, and performancemanage the front office team (front desk, scheduling, treatment/financial coordinators, insurance). Conduct 1:1s and run effective huddles/meetings. Patient Experience: Own the wow - from first call to checkout. Resolve escalations with empathy and speed; keep our reviews and reputation strong. Scheduling Mastery: Build productive, templatedriven doctor/hygiene/ortho days; tighten confirmations and reactivation; protect sameday opportunity. Revenue Cycle: Insurance verification, treatment plan presentation, claims submission/attachments, appeals, AR followup, payment plans, daily deposit balancing, and monthend closes. Compliance & Records: HIPAA/OSHA readiness, accurate charting/consents, and clean data. KPI Reporting: Track and improve show rate, reappointment %, case acceptance, production/collection %, AR aging, and unscheduled treatment - leveraging Dentrix and Dental Intel. Systems & Projects: Create/optimize SOPs, implement checklists, coordinate marketing/admin projects, and partner closely with clinical leads. MustHaves Proven success as a Dental Office Manager (youve run a highperforming office; pediatric and/or orthodontic experience strongly preferred) Enthusiastic, verifiable references from doctor/owner and past teammates Strong leadership presence: hires well, coaches well, holds the line kindly and firmly Revenue cycle expertise (eligibility, claims, AR, appeals) and schedule optimization
    $47k-60k yearly est. 18d ago
  • Dental Office Manager

    Children's Dental Land 4.2company rating

    Team manager job in Phoenix, AZ

    Children's Dental Land & Kid's Dental Specialists is a bilingual (English,Español), pediatric dental clinic which provides dental care to infants, kids, teens, adolescents, and special needs children. Currently, Children's Dental Land & Kid's Dental Specialists is operating in 2 locations. Company Policy A non-smoking and drug free environment. Gun free environment. Job Description PURPOSE The Office Manager is responsible for the day-to-day functions of the dental office, as well as the management of all non-licensed staff members. ESSENTIAL JOB FUNCTIONS Ensure the office delivers quality and compassionate dental care to every patient Maintains adequate staffing levels by interviewing, screening and selecting applicants to meet patient schedule Responsible for employee satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives Achieves office financial performance targets such as revenue and billing first time approval rates Responsible for the operational readiness, appearance and presentation of the office Partner with Community Relations Specialist to drive local marketing efforts through participating in local community affairs and events to include school screenings, board member meetings and any opportunity to promote a positive image of Kool Smiles Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards ADDITIONAL DUTIES AND RESPONSIBILITIES Assumes additional responsibilities and performs special projects as needed or directed. REQUIRED QUALIFICATIONS Education, Training and/or Experience Bachelor's degree with a minimum of 3 years management experience of 15 or more employees, or equivalent combination of education and experience. Knowledge, Skills, Abilities and Personal Characteristics Must love working with children Compassion and high level of service for our patients, parents and staff Integrity, always doing the right thing Team building skills; organizational and staff development skills Strong interpersonal and communication skills Well-developed analytical and problem solving abilities Ability to read and interpret reports, write reports and business correspondence Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines High degree of initiative, accountability and independent judgment Professional manner and appearance at all times Computer skills: Microsoft Office programs. Qualifications Minimum Qualifications Management experience in healthcare Experience with Commercial Insurance or Medicaid billing Experience training staff Experience with employee relations and performance management practices Additional Information Preferred Qualifications Application Details The successful candidate will be required to complete a pre-employment screening consisting of a Criminal Record Check,Drug Test, Degree Verification. Only those applicants selected for an interview will be contacted. Children's Dental Land & Kids Dental Specialists is an Equal Opportunity Employer TO APPLY Interested applicants can submit a current resume along with their cover letter, in confidence to: ***************************************************
    $46k-60k yearly est. 1d ago
  • Dental Practice Office Manager

    Arizona Biltmore Dentistry 4.4company rating

    Team manager job in Gilbert, AZ

    Job Description Join the Leadership Team at Toothology Dental - Where Innovation Meets Compassionate Care About Toothology Dental Located in the heart of Scottsdale, AZ, Toothology Dental is not your typical dental office. We blend advanced technology with a holistic approach to oral health, creating a personalized experience that goes far beyond the chair. Our mission is simple: to elevate the standard of dental care while making every patient feel like family. We're proud to foster a collaborative and empowering work environment that values growth, integrity, and innovation. We're currently looking for a Dental Office Manager to lead our incredible team and help take our practice to the next level. This leadership role is central to our success, ensuring that both patients and staff experience efficiency, clarity, and care from start to finish. Why This Role MattersAs the Office Manager, you're the backbone of our day-to-day operations. You ensure everything runs smoothly from team performance to patient satisfaction. This role is pivotal in helping our clinical and front office staff succeed while serving both our internal team and our valued patients. You'll bring structure, leadership, and energy that directly contributes to the health of the practice and the smiles of those we serve. Meet the Team You'll be working alongside a passionate and professional team that includes dentists, hygienists, assistants, and front office staff all committed to excellence and teamwork. Our culture is positive, fast paced, and always focused on learning and growing together. We're looking for someone who thrives in a leadership role and loves being the “go-to” person in a supportive environment. Our Core Values at Toothology Dental At Toothology Dental, we believe in creating meaningful connections with our patients and each other. Our work is guided by these core values: Compassion - We care deeply for our patients and team members Accountability - We own our actions and outcomes Teamwork - We succeed together Excellence - We go above and beyond in every interaction If you live these values and want to lead a team that does the same, we'd love to meet you! A Day in the Life of the Office Manager at Toothology Dental Here's what you can expect on a typical day: Arrive 15 minutes before start time to prep and get the team aligned Lead daily huddles and check in with each department Ensure the day's schedule runs efficiently and make adjustments as needed Respond promptly to patient inquiries, concerns, and feedback Collaborate with the clinical team to deliver a seamless patient experience Support financial discussions with patients and oversee treatment plan coordination Manage staffing schedules, oversee office supplies, and handle vendor relationships Analyze practice metrics, set goals, and implement improvements Uphold our values by creating a welcoming environment and promoting team success Use [Dentrix / ORYX etc.] and other tools to track performance and patient care Key Responsibilities Oversee daily operations and workflows across all departments Handle patient scheduling, cancellations, and adjustments with care Guide treatment plan presentations and financial discussions Respond to patient and doctor needs, inquiries, and concerns Ensure quality assurance and compliance with dental board and HIPAA standards Lead hiring, onboarding, training, and performance management for staff Monitor inventory and manage supply ordering within budget Maintain patient records securely and accurately Develop and implement promotional strategies to increase patient engagement Analyze practice reports to identify trends and areas for improvement Qualifications 3-5 years of experience in dental office management (required) Experience with dental treatment coordination across insurance types (PPO, HMO, government plans) Experience as a Dental Assistant is a plus, but not required Strong communication and interpersonal skills Excellent organizational and time management abilities High school diploma or GED (required); additional education is a plus CPR certification and understanding of HIPAA compliance Proficiency with dental software (e.g., Oryx, Dentrix) Experience managing team schedules, performance, and office systems Ready to Lead with Us? If you're a proactive, team oriented leader who's passionate about supporting both patients and staff, we'd love to hear from you! Apply now to become a key part of a practice that's redefining the patient experience one smile at a time.
    $49k-66k yearly est. 27d ago
  • Dental Office Manager - Scottsdale

    Az Dentist

    Team manager job in Scottsdale, AZ

    Are you an experienced Dental Office Manager who thrives in a patient-centered environment? Our prestigious private dental practice in Scottsdale, Arizona is seeking a full-time, motivated Office Manager to join our team and help us deliver exceptional care to our valued patients. Why Choose Us? Competitive salary and benefits Opportunity for professional growth and development A positive, supportive team culture Work with an affluent and appreciative patient base Beautiful and welcoming office environment Responsibilities: Ensure the schedule aligns with office goals, maximizing patient care and overall office efficiency Manage collections and stay on top of accounts receivable, including the insurance aging report Proactively follow up with patients to ensure they book unscheduled treatments and hygiene appointments Motivate the team to meet practice goals while maintaining a supportive, approachable leadership style Oversee day-to-day operations to ensure smooth patient flow and office efficiency Hold the team accountable for their roles while fostering a collaborative, friendly atmosphere Ensure adherence to all dental office protocols and regulatory standards Qualifications: 3+ years of experience as a Dental Office Manager Strong financial expertise, including the ability to present financial arrangements to patients and manage accounts receivable, insurance aging reports, and treatment-related finances Goal-oriented with a proven track record of achieving office and team objectives Strong leadership, communication, and customer service skills Ability to keep the team accountable while maintaining a positive and approachable attitude Proficiency with dental software (Dentrix preferred) Strong communication skills with both staff and patients Excellent organizational and problem-solving abilities If you are a passionate, detail-oriented, goal-driven leader who thrives in a luxury environment and is committed to dental practice success, we'd love to hear from you!
    $42k-59k yearly est. 30d ago

Learn more about team manager jobs

How much does a team manager earn in Mesa, AZ?

The average team manager in Mesa, AZ earns between $40,000 and $155,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Mesa, AZ

$79,000

What are the biggest employers of Team Managers in Mesa, AZ?

The biggest employers of Team Managers in Mesa, AZ are:
  1. Panera Bread
  2. Morgan Stanley
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