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  • Customer Success Lead

    Volante Technologies 4.3company rating

    Team manager job in Miami, FL

    About Us : Volante Technologies is the leading global provider of low-code cloud Payments as a Service solution for financial businesses. We are disruptors and innovators and we are growing fast. For the last three years, we have been the #1 seller of wholesale payment systems worldwide. At Volante, we are all about revolutionizing the world of Payments. Role Overview We are looking for an seasoned Customer Success expert to manage our most critical Enterprise clients in the US and LATAM regions. In this role, you will partner with the Head of Account Management to execute our regional engagement strategy. You are the primary face of the company for your portfolio, working to keep customers happy (Retention) and identifying new problems we can solve for them (Expansion). While this role is strategic, it requires significant mobility, you will be expected to travel frequently to drive business reviews and workshops. What You Bring 10+ years in Customer Success, Account Management, or Consulting for Enterprise B2B software. Business-level fluency in Spanish is required. You must be able to present to Executives and conduct business meetings in Spanish. You understand how to identify a sales opportunity. Familiarity with frameworks like MEDDIC is a strong plus. Willingness to travel frequently (approx. 25-40%) for client meetings across the Americas. Professionals based in the South Florida area (Miami/Fort Lauderdale/West Palm Beach) preferred. (Qualified candidates in other locations willing to travel will be considered). Your Objectives (Shared OKRs)- You will share the following Key Results with the Head of Account Management. We win as a team, and your execution is critical to hitting these regional targets: Maximize Client Value Strategic Reviews: Drive the execution of our Americas Team Target of 105 Formal Client Reviews (SBRs) annually. You will own a significant volume of these engagements, requiring frequent onsite presence. Success Planning: Implement "Joint Success Plans" (JSPs) for top accounts in the region. Risk Management: Ensure all "Red/Yellow" accounts have a defined "Get-to-Green" plan with clear deliverables. Maximize Client Opportunity Pipeline Generation: Contribute to the Americas Team Target in new Expansion/Upsell pipeline. (Note: You source and qualify the lead; Sales closes it. You retain attribution credit). Net Revenue Retention: Drive regional performance to achieve 115%+ NRR. Roadmap Alignment: Facilitate roadmap and discovery workshops for Top 15 accounts. What You'll Do Strategic Account Management: Manage a portfolio of high-value Enterprise clients. You are their main point of contact and their internal advocate. High-Touch Engagement (Travel): This role requires a willingness to travel within the US and LATAM to meet stakeholders face-to-face. You will be the primary driver of onsite Strategic Business Reviews. Opportunity Identification: Proactively look for opportunities to expand our footprint within your accounts to help us hit our shared pipeline goals. When you find an opportunity, you will qualify it (confirm budget and need) and introduce the Sales team. Bilingual Communication: Navigate complex business discussions with stakeholders in Latin America, understanding both the language and the business culture. Equal Opportunity Statement At Volante Technologies, we believe diversity drives innovation and inclusion fuels success. We are committed to creating a performance driven workplace where everyone feels valued, respected, and empowered to bring their authentic self to work. We welcome candidates from all backgrounds and ensure equitable opportunities for growth. All qualified applicants will receive consideration without regard to race, color, religion, age, gender, national origin, disability, sexual orientation, veteran status, or any other factor protected by law. Together as ONE TEAM, we celebrate differences and foster collaboration, creativity, and belonging.
    $101k-150k yearly est. 5d ago
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  • Design Team Manager

    ACD Consulting 4.2company rating

    Team manager job in Miramar, FL

    •Provide leadership and technical guidance to employees delivering repair engineering and reverse engineering / design support to ACD customers. •Work closely with the ACD General Manager to align engineering goals with company and Coltala Aerospace objectives. •Collaborate cross-functionally with vendors and internal/external customers. •Serve as a direct line manager for Florida located employees, ensuring reverse engineering / design solutions meet engineering, quality, performance, and regulatory standards. •Proactively identify and mitigate technical risks and bottlenecks. •Lead technical reviews and scope ticket assignments for remote engineering staff. •Participate in the development and documentation of ACD Consulting technical standard operating procedures. •Allocate engineering resources appropriately to meet project timelines and budget. •Oversee scheduling and on-time delivery of engineering assignments. •Partner with stakeholders to proactively address customer feedback and technical concerns. •Ensure engineering deliverables are timely, professional, and exceed customer expectations. Minimum Requirements: •Bachelor's degree in Engineering or a related technical field, or equivalent aviation maintenance experience (8+ years). •8+ years of aviation experience, with 2+ years in a leadership role preferred. •Experience with AMM, IPC, SRM, and CMM data. •Experience supporting Part 121 airlines and/or Part 145 repair stations. Abilities Required: •Proven leadership and team development in aviation maintenance. •Strong communication, organizational, time management, and problem-solving skills. •Technical writing proficiency. •Customer-focused mindset with attention to project timelines and scope. •Resourceful and proactive work approach. •Availability for in-person or video business meetings. •Passion for the aerospace industry. •Willingness to travel as needed. •Proficiency in Microsoft Office Suite and other company systems. •Detail-oriented with the ability to manage multiple priorities. •Fluency in English. •Understanding of aviation standards and regulatory compliance. •Collaboration skills with technical and non-technical teams. Note: This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed.
    $48k-92k yearly est. 5d ago
  • General Manager - Famous Trophy Office Tower

    Serenity Recruitment Group

    Team manager job in Miami, FL

    General Manager for Miami's most famous and iconic office TOWER. Salary: 180,000 - 210,000 base + 20% bonus A global real estate services firm is seeking a General Manager to take full operational and financial leadership of one of Miami's most iconic trophy office towers. This is an existing, high-profile asset requiring a senior operator with proven experience running large-scale office towers at the highest standard. This role is strictly confidential and suited to a best-in-class office leader who combines strong operational command with exceptional financial acumen. The Role You will have end-to-end responsibility for the day-to-day management, financial performance, and strategic oversight of a landmark office tower, acting as the senior on-site authority and key client representative. Key responsibilities include: Full P&L ownership, budgeting, forecasting, and variance analysis CAM budgeting and reconciliations at a complex, multi-tenant tower level Oversight of all building operations, engineering, security, janitorial, and vendor partners Leadership of on-site management and operations teams Tenant relationship management at a senior / institutional level Capital project oversight and coordination with ownership and asset management Delivery of a white-glove service standard appropriate to a top-tier trophy asset Acting as the primary liaison between ownership, asset management, and external stakeholders Required Background Proven experience as a General Manager (or equivalent senior role) of large office towers Deep understanding of commercial office financials, including budgets, CAM, audits, and reporting Exceptionally strong financial capability - candidates with an accounting or finance background are strongly preferred Experience managing complex assets with demanding institutional ownership Ability to operate autonomously with full accountability Executive presence and confidence engaging with high-level tenants and investors Location & Mobility The role is based in Miami, Florida Candidates from any U.S. state are encouraged to apply Relocation support may be considered for the right individual Why This Role Opportunity to lead one of the most significant office assets in the U.S. market High visibility, high trust, and true ownership of the asset Long-term platform with a globally respected real estate organization
    $34k-53k yearly est. 1d ago
  • Operations Manager | Full-Time | Jungle Island

    AEG 4.6company rating

    Team manager job in Miami, FL

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Operations Manager of Hospitality is responsible for assisting the Food and Beverage Manager with the efficient, professional, and profitable F&B operation of the venue. The Operations Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Operations Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required. This role pays an annual salary of $81,000-$90,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until February 27, 2026. Responsibilities Assists in the overall effective management of the catering and concessions operations. Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to Spectra management immediately. Assist in the management of catered and concession events from set-up to tear down, including handling all communication with hourly staff, culinary staff & guests. Ensure legal, efficient, professional and profitable operation of the venue. Ability to review and analyze financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. Author, review and amend policies & procedures, as requested by the Food and Beverage Manager. Author and amend contracts; authorize terms as directed by the Food and Beverage Manager. Oversee scheduling and labor allocation. Work in tandem with the Food and Beverage Manager to analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio. Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods. Program and maintain the point-of-sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location. Directs and assists managers in preparing and attaining future goals. Provides each manager with the proper direction and follows up on all assignments. Inspects the operation on a regular basis to ensure that the established quality standards are maintained. Prepares required reports accurately and submits them on time. Train and develop an effective team. Reviews and assists in the development of menus and marketing plans with the appropriate department heads. Establishes and maintains professional relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light. Qualifications BA or BS with business-related or hospitality management major; (strongly preferred). Minimum 3-5 years management experience in food & beverage industry Minimum 3-5 years' experience in realm of high-volume banquets, concessions, a la carte restaurant catering, or premium / suite catering experience (or combination of the three) Previous professional experience with catering sales (strongly preferred) Previous professional experience working / managing concessions operations (arena, stadium, amphitheater experience strongly preferred) Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems. Ability to work well in a team-oriented, fast-paced, event-driven environment. Familiar with inventory cost control and menu planning. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession and premium services operations. Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages). Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction.
    $81k-90k yearly 8d ago
  • PM Operations Manager

    Pero Family Farms Food Company LLC

    Team manager job in Delray Beach, FL

    Title: PM Operations Manager Reports To: Plant Manager Type: Full-Time | Onsite | Exempt Pero Family Farms is a market share leader with over a century of dedication, commitment and integrity. Operating since 1908, Pero is the farm trusted by retailers and consumers alike. We are a fully integrated farming operation, with departments that specialize in organic farming, logistics, global supply chain management, national sales operations, food processing operations, and strategic marketing functions. Our operation includes over 35,000 acres spanning across the East Coast of the United States from Florida to New York, with distribution and production facilities in several different states. We pride ourselves in maintaining a strong family heritage and tradition that has been dedicated to quality, innovation, and excellent customer service that has been feeding America's families for over a century. Our family's passion for farming remains unwavering, with a vision to continue the tradition for many generations to come, whilst maintaining the reverence and trust it has established with the American consumer. As we expand our offering to include an assortment of organic vegetable options; we have become one of the largest organic vegetable growers in the country and we are looking to grow our workforce family. Join us in continuing and strengthening our position as a market share leader dedicated and trusted by retailers and consumers alike. JOB PURPOSE Responsible for the overall success of team and department with day-to-day emphasis on managing people, succession planning, job descriptions, strategy, budgeting, shrink and yield optimization. Exhibits communication leadership while working directly with supply, sales, logistics, distribution, and performance departments. Oversees ongoing production manager scheduling and personnel training. PRIMARY RESPONSIBILITIES Hands on supervision and training of production personnel Directs dispatching personnel to ensure the timely and accurate scheduling of customer shipments using customer invoices Manages personnel to ensure proper count and physical inspection of merchandise based upon purchase orders received Manages proper distribution of products to designated slot locations for stock rotation Coordinates the inner-company transfer of products among warehouses for customer deliveries Conducts any secondary deliveries to customers due to shortages or mistakes on originally scheduled deliveries Coordinates with Purchasing Department to ensure adequate inventory is received and available for prompt customer deliveries, including short pick-up purchases Prepares the warehouse for physical inventory Oversees proper warehouse, maintenance, and safekeeping Maintains warehouse in full compliance with all Federal, State, and local regulatory safety, labor, workers' comp, and health requirements Participates in the overall development of the Division's Profit Planning Program and control reporting system Communicates effectively, ie. Staff meetings, employee reviews, reporting, etc. Enforce all Company policies and procedures Maintain an effective and productive line of communication and cooperation with other departments Prepare all paperwork in a neat, legible, and timely manner Complete special projects as assigned Performance of specific cost studies as required (e.g. delivery, Labor sorting) Control labor cost Minimize shrinkage of product Establish staffing schedules Ensure the maintenance of all warehouse rolling stock, ie. Forklifts Ensures that the refrigeration system is working properly in all sections of the warehouse and that all proper temperature levels are maintained for all stored products Selection, training development, motivation, review, and control of warehouse employees to ensure continuity of efficient operations EDUCATION AND EXPERIENCE Fresh Produce/CPG Experience Bachelor's Degree or Equivalent Industry Experience 2+ years of Operations Experience Basic skills in Microsoft Office, Outlook, Excel, Word & PowerPoint Leadership qualities (positively affect/influence others/delegate responsibility) Possession of key competencies, including conflict management, business negotiation, organization, and decision-making Prepared to complete relevant training and certification provided or requested by the General Manager Efficient working knowledge of Food Plant Quality, HACCP, and Good Manufacturing Practices (GMPs) Ability to follow complex verbal and written instructions and be able to work independently to evaluate and resolve quality-related problems and identify and communicate short-term remedial actions. Embodies a high level of problem-solving skills. WORKING CONDITIONS Primary work environment includes warehouse, refrigerated cooler/freezer areas, loading docks, production floors, and office settings. Regular exposure to cold and refrigerated environments to ensure proper product storage and quality standards. Frequent interaction with warehouse personnel, production teams, transportation providers, and cross-functional departments, including Supply, Sales, Logistics, Distribution, and Performance. Work schedule may include early mornings, evenings, weekends, or extended hours to support production schedules, inventory cycles, and customer delivery requirements. Fast-paced, deadline-driven environment with frequent interruptions and shifting priorities. Daily compliance with all company policies, food safety standards, HACCP, GMPs, OSHA regulations, and use of required personal protective equipment (PPE). Use of computers, warehouse management systems, and standard office equipment for reporting, scheduling, and communication. Exposure to warehouse equipment, such as forklifts, pallet jacks, and rolling stock (operation or oversight). PHYSICAL REQUIREMENTS Ability to stand and walk for extended periods throughout the warehouse, cooler, dock, and production areas. Ability to sit for periods of time while completing administrative, reporting, and scheduling tasks. Ability to bend, stoop, kneel, reach, and climb stairs or ladders as required in a warehouse environment. Ability to lift, carry, push, or pull materials and products weighing up to 40-50 pounds on an occasional to regular basis. Ability to work safely around moving equipment and in confined or busy warehouse spaces. Manual dexterity sufficient to operate warehouse equipment controls, computers, handheld devices, and office equipment. Visual acuity sufficient to perform product inspections, read labels, invoices, reports, and monitor warehouse conditions. Auditory ability sufficient to communicate effectively with employees, drivers, and management in a warehouse environment. Ability to wear required PPE, including safety footwear, gloves, high-visibility apparel, hair restraints, and temperature-appropriate protective gear. COMPANY BENEFITS/PERKS 401(k) Health, Dental, Vision Insurance and more Paid Time Off (PTO) The company (Pero) reserves the right to alter, amend, expand or contract these duties and responsibilities as the companies needs evolve.
    $40k-70k yearly est. 1d ago
  • Operations Manager, UOVO Wine Pompano Beach, FL

    UOVO Wine 3.7company rating

    Team manager job in Pompano Beach, FL

    UOVO Wine Operations Manager, Pompano Beach, FL The Operations Manager is responsible for the effective leadership and continuous growth of UOVO Wine's Pompano, FL location, while also providing operational oversight for two additional Florida facilities in West Palm Beach and Jupiter. Responsibilities include leading all aspects of UOVO Wine Florida's continuous growth, including the maintenance and security of the facilities, equipment and property; compliance, including safety standards; vendor relations; inbound and outbound distribution; staffing and employee relations; storage of client collections; and spearheading all client relations and requests. The Operations Manager ensures alignment, consistency, and operational excellence across all three Florida locations while training and developing operations staff for positions of increased accountability and responsibility. Required Skills/Abilities: Superior ability to lead and develop a team Superior attention to detail Advanced experience working with computer software, especially Microsoft Office 365 Experience with warehouse management and/or inventory management software Experience with implementing and enforcing safety procedures, particularly OSHA compliance Excellent interpersonal and customer service skills Strong verbal and written communication skills Strong organizational skills Strong ability to prioritize tasks Strong time management skills, with proven ability to meet deadlines Strong analytical and problem-solving skills Commitment to confidentiality Ability to work with minimal supervision Ability to be flexible and calm in a fast-moving environment Ability to develop solid working relationships within all levels of the organization Ability to pitch in to help other departments in response to client needs and requests Physical Requirements: Prolonged periods of walking, standing, squatting, climbing, pushing, pulling, and lifting. Ability to tolerate extended periods in an environment refrigerated to 55 degrees Fahrenheit Ability to lift 50 pounds repeatedly Travel occasionally, both locally and to other UOVO Wine locations, as necessary Education, Experience and/or Certifications: Required 8+ years of warehouse or fulfillment experience in progressively greater positions of responsibility Bachelor's degree or equivalent professional experience Experience managing safety standards, including OSHA compliance Experience with creating and maintaining spreadsheets and reports Experience managing a profit and loss statement Preferred Wine industry knowledge or experience Forklift certification Talent acquisition experience Responsibilities: Leadership Oversee and support three UOVO Wine facilities across Florida, ensuring alignment with company standards, consistency in daily operations, and effective communication between locations. Develop and support a team that is aligned with UOVO Wine's culture and vision; through supervision, performance review and task delegation while modeling positive leadership and an entrepreneurial mindset. Model professionalism at all times, providing first class customer service to clients and fellow team members in a manner that is in line with UOVO Wine's values. Maintain a safe workplace with regular equipment maintenance and standards set by OSHA. Establish and maintain procedures and schedule for equipment inspections. Reinforce safety standards by communicating expectations with team Ensure safety of employees in warehouse equipment traffic areas Ensure warehouse is safe during inclement weather Keep exterior and pathways inside clear of debris or other hazardous items. Conduct interviews and train new employees as needed. Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals. Meet regularly with team leads to review, analyze, and develop actionable plans for productivity. Communicate clear expectations to your team regarding: Prioritization of work (daily tasks and larger projects) Brand standards (Cleanliness of inbound area, inventory space, and common areas) Professional interactions with your team, clients, and vendors Consistently analyze and update policies, establish innovative ways to address challenges and ensure efficacy of team operations, update operations manual accordingly. Ensure data & billing accuracy 100% of the time; implement and oversee plans to audit data regularly; when inaccurate data is discovered take action to repair or bring attention to the appropriate person. Assist in managing Site and Departmental budget. Prepare and present reports as directed by the Leadership Team Perform other tasks or actions as needed under direction of the UOVO Leadership Team. Client Services Communicate with high-net-worth individuals in a professional, confident and diplomatic manner to coordinate requests; create and process all paperwork accurately and completely. Greet guests that enter from the office door and manage schedule for answering warehouse door(s). Respond to or redirect client inquiries (email & phone); resolve in a timely manner. Oversee receipt of wines coming into the facility; consistently improve procedure for a smooth, accurate transition from Inbound, through Inventory and racking to client lockers. Maintain brand standards at all times, including standards for appearance, cleanliness and organization. Oversee, schedule, and contribute to special projects within the facility in a timely manner, including research, data, inventory, and renewal audits. Facilities Under direction from Facilities Team, serve as on-site contact for vendors, contractors and related items (including but not limited to: cleaning, machinery and security vendors). Monitor all warehouse equipment for daily performance readiness and maintenance needs. Coordinate preventative maintenance on schedule outlined by Facilities Team. Compensation Details: Salary commensurate with experience. This position includes generous paid time off; health, dental, vision, STD and LTD insurance; 401(K) with 4.5% match; $1000 education stipend; $250 charitable donation; wine education; entrepreneurial work atmosphere with opportunity for strong performers to advance quickly.
    $40k-62k yearly est. 3d ago
  • Plant Operations Manager

    Diversified Recruitment Services, LLC

    Team manager job in Fort Lauderdale, FL

    As the Operations Manager at a marine air-conditioning manufacturing facility, you will play a pivotal role in leading day-to-day operations while driving continuous improvement across safety, quality, productivity, and cost. This role is ideal for a hands-on leader with a strong foundation in Lean Manufacturing and a passion for developing people and processes to achieve operational excellence. Key Responsibilities Operational Leadership: Oversee all aspects of daily manufacturing operations to ensure efficient production, on-time delivery, and adherence to quality and safety standards. Lean & Continuous Improvement: Champion Lean Manufacturing principles, implementing process improvements that eliminate waste, increase throughput, and enhance workplace organization. Strategic Execution: Partner with the General Manager to develop and execute operational strategies that align with overall business goals. Team Development: Lead, mentor, and develop a team of supervisors and production staff, fostering a culture of accountability, safety, and engagement. Production & Workflow Management: Monitor production schedules and system performance to identify and resolve bottlenecks, ensuring smooth workflow and optimal resource utilization. Cross-Functional Collaboration: Work closely with Supply Chain, Quality, Engineering, and Sales to integrate operations with order management, logistics, and customer fulfillment processes. Quality & Compliance: Ensure all products meet internal and industry quality standards, while maintaining compliance with environmental, health, and safety regulations. Cost & Resource Management: Prepare, monitor, and manage operational budgets, focusing on efficiency, waste reduction, and cost optimization. Supply Chain Coordination: Collaborate with procurement and logistics to ensure consistent supply of raw materials and timely component delivery. Qualifications Bachelor's degree in Engineering, Operations Management, or a related field (MBA or Six Sigma certification a plus). 7+ years of progressive operations or manufacturing leadership experience. Proven success implementing Lean Manufacturing and continuous improvement initiatives. Strong knowledge of production planning, quality systems, and EHS compliance. Excellent leadership, communication, and problem-solving skills. Experience in HVAC, marine, or related manufacturing industries preferred.
    $40k-69k yearly est. 1d ago
  • Team Operations Manager - The Tzinker Team (Bal Harbour, Miami)

    The Agency 4.1company rating

    Team manager job in Miami, FL

    Disclaimer: The below posting is on behalf of The Agency Bal Harbour, a Global Partner of The Agency. About the Role 📈 Reports To: Daniel Tzinker (Team Lead, Tzinker Team at The Agency RE) The Operations Manager is the driving force behind the Tzinker Team's efficiency, organization, and growth. As Daniel's right-hand person, you'll manage all business operations, ensuring that agents, staff, and systems work seamlessly together. This role owns the people, processes, and systems that power the team. You'll oversee and optimize team performance, implement efficient workflows, and ensure lead conversion, contact management, and transactions are handled flawlessly. The ideal candidate is a highly organized leader with real estate operations experience, a deep understanding of sales team management, and a passion for driving business success. This is a high-impact, in-office role-you'll be embedded with the team daily in Bal Harbour, working directly with Daniel, agents, and staff to keep the business running at peak performance. Responsibilities 1. Business & Team Management Act as Daniel's second-in-command, handling all operational and administrative functions so he can focus on generating and closing deals. Manage & support all team members, including: Transaction Coordinator Inside Sales Associate (ISA) Marketing Manager Team Agents Prepare for and lead weekly team meetings to ensure alignment, progress tracking, and accountability. Conduct regular 1:1 check-ins with each team member to provide guidance, track progress, and address roadblocks. Host bi-annual performance reviews for all staff and agents, setting clear goals and expectations. Hold agents accountable for: Converting team-generated leads into active clients and closings. Following up on listing inquiries and converting them into direct clients. Executing their business development plans to grow the team's overall business. Recruit, onboard, and train new team members as needed. 2. Contact & Lead Management Oversee and maintain an organized, up-to-date contact database across multiple platforms: Follow-Up Boss (CRM) APT (The Agency's CRM) ActivePipe (E-Blast & Marketing Automation) RedX (Outbound Prospecting System) Ensure all leads and past clients are actively engaged with the right follow-up systems in place. Monitor lead conversion efforts, ensuring proper outreach and nurturing to maximize opportunities. Collaborate with the Inside Sales Associate (ISA) to optimize lead flow and prospecting efforts. 3. Operational Readiness & Growth Strategy Ensure smooth day-to-day operations, identifying and eliminating inefficiencies. Optimize systems and workflows to improve team productivity and profitability. Develop & implement business growth strategies, ensuring the team continues to scale effectively. Manage budgets & financial tracking, ensuring operational expenses align with revenue goals. Collaborate with Daniel on long-term planning, helping steer the business toward future success. 4. Performance Tracking & Reporting Own team performance tracking & reporting, ensuring clear visibility into business results. Monitor key performance indicators (KPIs) for lead conversion, agent production, sales volume, and revenue. Generate weekly/monthly reports to track pipeline, closed deals, and agent performance. Ensure accountability through regular performance insights, helping optimize team success. Who You Are Real Estate Operations Expert: You have strong experience managing high-functioning real estate teams, keeping them organized and performing at their best. Sales Team Leader: You know how to hold salespeople accountable, drive performance, and create a winning culture. Tech-Savvy & Systems-Oriented: You're comfortable with real estate CRMs, marketing automation, and prospecting tools. Master of Organization & Execution: You create and implement systems that drive efficiency and growth. Proactive Problem-Solver: You anticipate challenges and find solutions before they become problems. Strong Communicator & Leader: You can motivate, guide, and manage a team with clarity and confidence. Growth-Minded: You thrive in fast-paced, high-growth environments and are always looking for ways to improve the business. Bilingual is a Plus: English required, fluency in Spanish, Russian, or Hebrew preferred. It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.
    $53k-100k yearly est. Auto-Apply 60d+ ago
  • Accounting Team Manager

    ADT Security Services, Inc. 4.9company rating

    Team manager job in Boca Raton, FL

    JobID: 3019093 Category: JobSchedule: Full time JobShift: : Responsible for assisting in the day-to-day maintenance of a complete and accurate general ledger and in preparing basic financial reports while directly supervising one or more individuals. The role is seen as developmental for individuals who have exhibited managerial potential through past performance. Responsible for account reconciliations, assistance with process improvements and account reconciliation efficiencies, journal entry, and balance sheet reconciliation review. Must be familiar with Sarbanes Oxley requirements and assist in maintaining those controls. Interact with external and internal auditors on a regular basis as well as coordinate audit needs with the team. Supervise/mentor other staff and senior accountants, with responsibility over career development. Responsibilities & Qualifications: * Reconcile complex general ledger accounts monthly, including research and resolution of discrepancies. * Maintain and enhance financial systems and reporting mechanisms. * Prepare/review monthly journal entries and supporting schedules. * Prepare/review account reconciliations. * Participate in month end, quarter end, and year end closings. * Communicate with team members from other functional areas as well as external sources. * Comply with internal controls and best practices and assist in other accounting projects as requested. * Provide information for auditors and for other special projects. * Delegate work to staff as necessary. Leadership Must demonstrate ability in the following areas: * Accountability and Drive for Results: Strong customer focus and collaborative skills. * Change Agent: Ability and readiness to embrace and successfully drive/implement change. * Functional/Technical Skills: Strong fundamentals in accounting and US GAAP. * Team Player: Comfortable operating within a dynamic, complex organizational structure. * Command Skills: Ability to provide direction to others and follow up to ensure execution. Education/Certification: * Bachelor's degree in accounting or related field. Experience: * 4+ years of experience in accounting or related field. * CPA or MBA, preferred. * Some supervision experience is a plus. * Experience with ERP ledger systems is preferred. * Revenue accounting experience - especially ASC606 revenue recognition - is a plus. Skills: * Must be organized and detail-oriented, flexible, able to work independently, possess a strong systems background and good oral and written communication skills, and have experience working in a large corporate environment. * Ability to communicate effectively with leadership. * Able to understand and apply technical accounting concepts. * Advanced Excel. * Ability to utilize computer technology. * Ability to work in a fast-paced environment. * Problem solving skills; ability to "think outstide the box." * Analytical thinking skills.
    $56k-96k yearly est. Auto-Apply 5d ago
  • No Selling Canvasser Team Manager

    Coastal Water and Air

    Team manager job in Tamarac, FL

    Canvasser Team Manager Start Growing Your Career in the Field - No Experience Needed Earn $50K-$125K! Responsibilities: • Canvass neighborhoods to identify homes with water quality concerns • Work outdoors and engage directly with homeowners • Educate homeowners on the benefits of water treatment solutions • Schedule appointments for FREE in-home water testing and system demonstration (no selling required) • Learn how to recruit, train, and manage a team of canvassers Qualifications: • Outgoing personality • Strong communication skills • Driven to achieve goals • Must have a car or a truck Compensation: • Salary, Commission & Bonus (Earn $50,000 to $125,000 per year) • 5-day work schedule • Full training provided • Career growth opportunities Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.
    $50k-125k yearly 7d ago
  • Licensed Insurance Customer Service

    State Farm Agency-Davie, Fl 4.4company rating

    Team manager job in Fort Lauderdale, FL

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Davie, FL. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $33k-38k yearly est. 7d ago
  • Associate Customer Experience Manager

    C&S Family of Companies 4.2company rating

    Team manager job in Miami, FL

    Keep our communities fed. Our focus is simple but meaningful - from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities. As an Associate Customer Experience Manager, you will support the business side of the relationship for Independent customers in a region or for a specific Chain under the direction of the Sr. Manager, Customer Experience. This position builds and maintains working relationships with customers' operational management to achieve high levels of customer satisfaction in relation to the company's operations and adherence to standard operating procedures. The role is responsible for day-to-day transactional items and contributes to cross-functional teams in delivering projects and programs that solve problems and remove obstacles for the Customer. You will work collaboratively with cross-functional Customer Experience (CXT) members to identify root causes of operational issues and secure alignment and resources to address chronic challenges. Job Description + Full-Time, On-site Role + Location: Miami, FL (with regular travel to retail store locations) You will contribute by: + Facilitating communications with stakeholders as appropriate. + Effectively communicating with customers to resolve service issues and evaluate their requests. + Supporting the preparation of customer presentations to review project scope and progress. + Monitoring and supporting operational KPI improvement across assigned customers. + Assisting in influencing customer decision-making on key improvement initiatives. + Supporting new customer start-ups as requested. + Supporting operational planning around key customer events, such as holiday planning, grand openings, anniversary sales, and major in-store events. + Communicating and managing changes in Company operational policies and procedures as directed. We're searching for candidates with: + Retail operations background is required + Knowledge of supply chain is strongly preferred + Strong communication skills + Strong analytical and business acumen + Strong project management skills + Strong technical computer skills + Willingness and ability to travel frequently + 2-5 years of relevant work experience + Bilingual (English/Spanish) is required Environment: + Store : Office Temperature (65F to 75F) + Office : Office Temperature (65F to 75F) We offer: + Weekly Pay + Benefits available from day 1 (medical, dental, vision, and more) + Company matched 401k + PTO and Holiday Pay offered + Career Progression Opportunities + Tuition Reimbursement + Employee Health & Wellness program + Employee Discounts / Purchasing programs + Employee Assistance Program Every person matters. We keep our values alive through a culture that embraces differences and ensures that every person matters. The Fine Print This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers. Qualifications Bachelor's Degree - General Studies Shift 1st Shift (United States of America) Company C&S Wholesale Services, LLC About Our Company C&S Wholesale Services is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At C&S, We Select the Best & those with the motivation, pride, and drive to succeed in our fast-paced world. Working Safely is a Condition for Employment with C&S Wholesale Services, Inc. C&S Wholesale Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Company: C&S Wholesale Services, LLC Job Area: Chain - SE Job Family: Sales Job Type: Regular Job Code: JC1716 ReqID: R-264901
    $35k-55k yearly est. 60d+ ago
  • Call Center Supervisor

    Inktel Holdings 4.1company rating

    Team manager job in Fort Lauderdale, FL

    Driven by our Passion for People, our Operations Supervisors are experts in coaching, training and bringing the best out of our agents. Developing talent is their bread and butter-and our Ops. Supervisors consistently perform at a high level. They report directly into the Site Director of their respective sites. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word "strive" lightly. It embodies what we value. Qualifications: * Proven track record of ALL of the following: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship * Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness * Empathetic and active listening * Excellent communication skills: concision and clarity * Passion for coaching, providing feedback and developing talent * Positive outlook and enthusiastic attitude * Conscientious team player * Driven by delivering results * Professional demeanor, put together * Dependable and consistent * 2-5 years of contact center or customer service experience with a minimum of two years in a leadership/management role * Thrives in a fast-paced environment with changing priorities and goals * Able to commute to our office in Ft. Lauderdale Responsibilities: * Model Inktel's Passion for People in every interaction. * Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential. * Implement strategies to keep attrition low. * Oversee the day-to-day operation of your assigned program and ensure that program goals, such as service level, quality, and staffing, are met. * Drive a culture of accountability, continuous improvement, and personal excellence. * Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customers. * Prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues. * Work constructively with other departments, such as client services, quality assurance, training, and recruiting, to share ideas and leverage best practices. * Develop and audit quality assurance strategies to ensure the delivery of world-class service. Salary & Benefits: The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan. Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $28k-33k yearly est. 60d+ ago
  • CALL CENTER SERVICES SUPERVISOR - SES - 60024378

    State of Florida 4.3company rating

    Team manager job in Miami, FL

    Working Title: CALL CENTER SERVICES SUPERVISOR - SES - 60024378 Pay Plan: SES 60024378 Salary: 40,125.02 annually in accordance with the DCF salary policy. Total Compensation Estimator Tool This is an Internal Agency Opportunity Department of Children and Families CALL CENTER SERVICES SUPERVISOR - SES About the Department of Children and Families: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. To learn more please visit ****************************** About the Position: This posting will be used to fill a position vacancy in Selected Exempt Services (SES). This position is full-time, working 40 hours per week. This position is for the Customer Call Center and will be located in either Tampa, Jacksonville or Miami, FL. The selected candidate will work in the office location as assigned. Current employees will be compensated in accordance with the DCF salary policy. Some travel may be required (limited travel). REQUIRED QUALIFICATIONS: * Must have at least one (1) year experience in a leadership role as a supervisor or lead worker with significant duties performed as a mentor or monitoring the work of others. * Applicants must have two (2) years of experience as a Call Center Services Representative I or an Economic Self-Sufficiency Specialist I or higher-level class title where the primary duties included providing support services related to processing eligibility activities or determining eligibility for government assistance programs. What You Will Do: This is an ESS Statewide Call Center Supervisor position. The position location will be at one of the ESS Program Call Centers in one of these cities: Tampa, Miami, Jacksonville, FL. This is a professional position primarily responsible for the supervision of a call center unit that is responsible for providing support services for government assistance programs. The incumbent must have detailed knowledge of the eligibility process, procedures, and applicable computer systems used in determining government assistance eligibility, monitoring, and measuring performance. The primary duty of the incumbent in this position is to spend most of their time communicating with, motivation, training, and evaluating employees, planning and directing their work, and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports. Evaluates employees against established standards and takes appropriate actions when necessary (i.e., recognition, reward, corrective action, etc.). Additional Information/Requirements * Incumbents may be expected to work during emergency situations or natural disasters. The Candidate Profile (application) must be completed in its entirety. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: For a more complete list of benefits, visit ***************************** EMPLOYMENT DISCLOSURES If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. We hire only U.S. citizens and lawfully authorized alien workers. Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment. SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real-time arrest hit notifications. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self Sufficiency Program will have a Benefit Recovery check completed. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $26k-42k yearly est. 4d ago
  • Dental Office Manager

    4 KIDS Dental LLC

    Team manager job in Hialeah, FL

    Job DescriptionBenefits/Perks Competitive Compensation including performance bonuses Attractive benefits including retirement planning and bonuses Career Advancement 4Kids Dental is a burgeoning pediatric dental practice dedicated to providing top-notch oral care to predominantly Hispanic communities. We are seeking an office manager to lead our administrative team and help us deliver exceptional patient care. The ideal candidate must be highly organized and able to help implement and monitor operating systems and procedures. Responsibilities Efficiently manage the daily operations of the dental ofice Lead and mentor staff to provide excellent patient experiences Oversee scheduling, billing, insurance processing, and financial management Handle patient inquiries and concerns Implement and maintain office polices and procedures alongside Dental Service Organization Monitor and improve office efficiency and productivity Collaborate between dental office and Dental Service Organization to achieve practice goals Negotiate contracts and pricing with vendors and service providers Accurately maintain general office budget Qualifications Previous experience in Dental Office Management or similar position preferred Leadership skills to inspire and motivate office personnel Proficiency in dental software and office management tools Excellent time management, organization skills and ability to prioritize multiple tasks Strong problem-solving skills and attention to detail Excellent verbal and written communication and interpersonal skills College degree preferred Earning Potential Salary $40,000 + (and will depend on previous experience) Bonuses based on performance metrics
    $40k yearly 22d ago
  • Dental Onboarding Manager

    Icoreconnect

    Team manager job in Coral Springs, FL

    The Onboarding Manager leads the end-to-end onboarding experience for new insurance verification clients. Serving as the primary point of contact from contract signing through kickoff and go-live, this role ensures offices are accurately configured in Mission Control, trained on platform workflows, and transitioned smoothly into ongoing operations. The Onboarding Manager listens closely to client needs and translates office-specific requests into clear, workable SOPs and documentation for the operations team to execute. This position requires strong customer service, technical proficiency, and organizational discipline. While the role does not manage a team, it carries full accountability for onboarding timelines, setup accuracy, and client readiness. Team Structure and Scope of Responsibility: The Onboarding Manager reports directly to the General Manager and serves as the primary point of contact for new clients from contract signing through onboarding and kick-off/go-live. This role works cross-functionally with Sales, Tech Support, and Operations Teams to ensure accurate setup, clear documentation, and a smooth transition into ongoing service. The Onboarding Manager does not have direct reports. Core Responsibilities: * Client Onboarding & Communication: Act as the primary client contact from contract signing through go-live. Lead onboarding and kickoff calls; set expectations, timelines, and next steps. Gather office-specific requirements and clarify workflows, preferences, and service expectations. * Platform Configuration & Setup: Configure new offices accurately within Mission Control. Ensure office guidelines, credentials, and workflows are documented correctly. Validate readiness prior to go-live and coordinate resolution of setup issues. * Translation of Client Needs to Operations: Listen to client feedback and translate office-specific requests into clear, actionable SOPs. Ensure operational teams receive accurate documentation to execute consistently. Clarify expectations between clients and internal teams to prevent misalignment. * Onboarding Execution & Timeline Management: Own onboarding timelines and actively drive progress to meet go-live targets. Track dependencies and follow up to prevent delays. Escalate risks or blockers to the General Manager with clear context and recommendations. * Handoff to Ongoing Operations: Coordinate a smooth transition to the assigned Verification Manager. Ensure all documentation, guidelines, and nuances are complete prior to handoff. Confirm client readiness before releasing the office into steady-state operations. Key Skills & Competencies: * Strong client-facing communication and customer service skills. * Technically savvy with comfort configuring systems and platforms. * Highly organized with strong follow-through. * Ability to manage multiple onboardings simultaneously. * Professional, proactive, and deadline-driven. * Familiarity with insurance verification workflows preferred. * Experience with PMS platforms (Open Dental, CareStack, Dentrix, Eaglesoft) preferred. Education & Experience Requirements: * High school diploma or equivalent required. * Bachelor's degree in healthcare administration, business, or a related field preferred but not required. Experience Requirements: * 3-5 years of experience in the dental revenue cycle management (RCM) field. * Experience with dental insurance verification workflows preferred. * Hands-on experience with dental PMS platforms (Open Dental, Dentrix, Eaglesoft, CareStack, or similar systems). * Experience working in or supporting a SaaS-based platform environment preferred. * Client-facing experience with dental offices or DSOs in an operational or implementation role.
    $41k-61k yearly est. 10d ago
  • Manager, Claims Administration Call Center

    Independent Living Systems 4.4company rating

    Team manager job in Miami, FL

    About the Role: The Manager, Claims Administration Call Center is responsible for overseeing the daily operations of the call center to ensure efficient and effective handling of insurance claims inquiries and processing. The Manager, Claims Administration Call Center, is responsible for the guidance and direction of the staff within the Claims and Call Center Department. The Manager will provide leadership to enable the staff to meet departmental and company goals. Minimum Qualifications: High School diploma/GED required Strong knowledge of claims processing and insurance terminology. Preferred Qualifications: Associate's or Bachelors degree Prior Supervisory experience preferred Experience with call center technology platforms such as CRM and workforce management software. Responsibilities: Control distribution of claims to examiners to meet processing / production goals. Ensure timely and accurate claim processing; assist with claim processing, as necessary. Prepare management reports relating to production and quality; provide feedback to staff. Review quality statistics / trends; coordinate efforts with the Quality Assurance Department to implement necessary steps for improvement. Monitor written and telephone inquiries to ensure responses are sent accurately and timely. Monitor correspondence activity and daily forecasting methodologies to meet departmental and client specific goals and objectives. Monitor production of agents with regards to daily written correspondence activity, quality of service, and consistency of information. Support the department with strategic goals, implementation of new business and state/client audit reviews.
    $36k-51k yearly est. Auto-Apply 60d+ ago
  • Dental Office Manager

    Sage Dental 3.6company rating

    Team manager job in Boca Raton, FL

    Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for. Overview Sage Dental is seeking a Dental Office Manager to join our team in East Boca Raton! If you have experience as an Office Manager in a group dental practice or if you have been an Office Manager in a busy, multi-dentist practice, this may be the position for you! Sage Dental offers you: Competitive base pay - PLUS BONUSES! Growth opportunity Benefits such as: Health & Dental Insurance, Paid Holidays and Paid time off, 401K and more! Responsibilities Demonstrate strong leadership and team building skills Effectively implement directives, policies, and procedures Maintain efficient operation of the office to achieve performance goals Effectively coach and resolve staff and patient issues Qualifications Proven track record of providing excellent customer service to all patients and visitors A minimum of two years of experience managing a fast paced dental office Knowledge of dental insurance plans 2026-8216
    $47k-65k yearly est. Auto-Apply 17d ago
  • Member Experience Manager

    EŌS Fitness 3.9company rating

    Team manager job in Coral Springs, FL

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $18 - $20 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
    $18-20 hourly Auto-Apply 24d ago
  • Office Manager for Ace Handyman Services of South Palm Beach County

    Ace Handyman Services South Palm Beach

    Team manager job in Boca Raton, FL

    Office Manager - are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as a Customer Sales and Scheduling Specialist to ensure efficient and smooth daily operations in our Boca Raton office. In this role you will handle calls from our customers on the types of services & solutions we provide as well as our service model. NO COLD CALLING AND NO CONSTRUCTION EXPERIENCE REQUIRED! MUST HAVE A STRONG PHONE PERSONALITY AND BE COMFORTABLE WITH PHONE SALES. Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen/handyman with the right customer is key to a successful customer experience. This is Leadership Role in our company and you will work closely with the owners in the management and supervision of the craftsman. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise in Boca Raton. If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today! Here is just some of what we have to offer: Starting salary from $40,000-$45,000 per year based on experience Hours are 8:00am - 5pm - Monday through Friday Aflac Health insurance Paid Vacation Paid Holidays Advancement and growth opportunities Regular pay reviews Plus more! Job ResponsibilitiesAs an Office Manager, you will be responsible for inbound customer sales while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. Your specific duties in this role will include: Respond incoming job leads in a timely manner Coordinating the schedule for multiple craftsmen and projects Utilizing our dispatching & schedule management software Returning customers calls as needed and following up with past customers Job RequirementsWe are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include: Prior experience as an administrative assistant/scheduling experience Comfortable with sales Adaptive to technology Strong customer service skills Solid typing skills; ten-key skills, a plus Great multitasking and prioritization skills Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus QuickBooks Online or other accounting knowledge, a plus Most Important - a GREAT phone personality and the ability to explain our services to potential customers calling in and booking jobs. Build a fun and rewarding career with an industry leader! This will be one of the best places you have ever worked! Apply now! Compensation: $40,000.00 - $45,000.00 per year The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
    $40k-45k yearly Auto-Apply 60d+ ago

Learn more about team manager jobs

How much does a team manager earn in Miami Beach, FL?

The average team manager in Miami Beach, FL earns between $37,000 and $131,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Miami Beach, FL

$70,000

What are the biggest employers of Team Managers in Miami Beach, FL?

The biggest employers of Team Managers in Miami Beach, FL are:
  1. University of Miami
  2. Servpro
  3. The Agency
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