*Responsibilities/Essential Functions * • Always be compliant with all company and regulatory policies and procedures. • Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
• Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
• Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
• Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
• Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
*Clinical and Individuals Served Care Responsibilities:*
• Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
• Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
• Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
• Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
*Education & Qualifications:*
• A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
• 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
• 1-2 years' previous management or supervisory experience preferred.
• Approved by state, federal and government entities to work within BSLS programs.
• Required to maintain industry required trainings and TB screenings (for select markets).
$24k-29k yearly est. 4d ago
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Dental Office Manager
Tag-The Aspen Group
Team manager job in Monroe, MI
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-Time
Salary: $53000 - $60000 / year + monthly and quarterly incentive earnings **
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Hire, develop, manage and retain the office staff
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
High school diploma or equivalent; college degree is preferred
A people centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
**Limitations apply, please see recruiter for details
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$53k-60k yearly 4d ago
Office Manager
Routeone
Team manager job in Farmington Hills, MI
The purpose of this position is to assist the RouteOne team with facilities and administrative support as well as support the CEO and other company executives as needed. Responsibilities include but are not limited to: Working closely with the CEO and managing the executives' schedules, travel, and other related duties, acting as the first point of contact for employees and visitors, filing, maintenance coordination, day-to-day functions of the office, and other ad hoc projects related to Human Resources responsibilities.
Job Responsibilities
Greet visitors and direct them to the appropriate office/personnel.
Order and support lunch requests on a weekly basis based on leadership requests for meetings, company events, etc. This may include lunch setup and cleanup as needed.
Act as first point of contact with customers and vendors providing a strong customer service image for the company.
Provide professional and administrative support in all areas for the executives, including scheduling meetings for CEO and other Executives Schedule travel (airfare, hotel, and car rental) for CEO and other officers.
Review and approve all other non-executive travel to confirm that company guidelines are followed, as needed.
Event registration for CEO and other officers.
Assist HR department with recognition awards and employee gift ordering.
Maintain confidential files in line with company policies and government regulations.
Assist Accounting team with processing accounts payable checks, certified mailings, bank deposits and other related transactions.
Conduct clerical duties, including filing, answering phone calls, preparing documents, etc.
Responsible for badge management for new and existing employees.
Maintain clean and safe atmosphere around offices.
Communicate company-wide messages concerning office related announcements, events, and office etiquette.
Work with Security team to audit and maintain RouteOne facilities and related policies and procedures.
Respond to maintenance requests and serve as the point of contact for office inquiries.
Order office and shipping supplies as needed.
Collect, sort, and distribute mail.
Assist with scheduling, booking, and planning company events and meetings
Assist in preparation and onboarding of new hires, including equipment distribution, I-9 support, , badge management, and conducting tours.
Assist in ad-hoc projects as needed.
Maintain safety, security, and privacy standards throughout all areas of responsibility.
Knowledge
Basic knowledge of facilities maintenance principles, procedures, and best practices.
Experience in event planning a plus.
Experience working with a diverse workforce a plus.
Prior administrative experience in a corporate setting a plus.
Skills
Proficient in Microsoft Office products, including but not limited to: Word, PowerPoint, Excel, Outlook, and Visio.
Abilities
Ability to communicate information and ideas, both orally and in writing.
Self-starter with excellent communication skills with an upbeat attitude.
Ability to work in a team environment.
Ability to exercise sound judgment and develop creative solutions.
Organized and able to manage time/projects with a strong attention to detail.
Ability to work with all levels of staff and management.
Excellent writing skills.
Exceptional time management. Able to prioritize tasks to optimize productivity.
Other Essential Requirements
High school diploma or a Bachelor's degree in business, administration, or a related field.
Ability to lift and transport materials around the office up to 15 pounds as needed. ( i.e. cases of water, package deliveries, new hire equipment, etc.)
1-2 years' experience in an office setting a plus.
$32k-51k yearly est. 5d ago
Office Manager
Ann Arbor Area Community Foundation 4.0
Team manager job in Ann Arbor, MI
Do systems change, equity, belonging, and the potential to improve the lives for the residents of Washtenaw County get you excited? If so, we want you to leverage your culture-building and operational skills and expertise with the team of AAACF!
About Us
The Ann Arbor Area Community Foundation (AAACF) is a $300 million dollar community foundation focused on improving the economic mobility and quality of life of the residents of Washtenaw County. Our assets have doubled since 2015, and now AAACF is one of the 20 fastest-growing community foundations in the U.S. Founded in 1963, AAACF administers over 600 charitable funds. Through a core team of 20 Trustees, 19 employees, and 400+ volunteers. AAACF works to connect people, charitable causes, and permanent capital for community impact as the philanthropic hub of Washtenaw County.
To learn more, visit **************
Don't check off every box? - Apply Anyway!
Statistics show that marginalized groups - such as women, LGBTQ+, and people of color - are less likely to apply to jobs unless they meet every single qualification. AAACF is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging - so if you're excited about this role but your experience does not align perfectly with every requirement below, we encourage you to still consider applying. Who knows, you might be the right fit for another future role!
About the Role
The Office Manager oversees the foundation's Operations Team, which is responsible for delivering “internal administrative services” that support the organization's mission. This role ensures the efficiency and effectiveness of daily administrative and facilities functions. The Manager directly supervises two Administrative Assistants and reports to the President/CEO.
This position is an in-office role with occasional remote work hours, primarily during regular business hours that may require additional work after hours.
Key Responsibilities
Lead and manage the administrative and facilities staff.
Oversee administrative functions in the office, including front desk management, in-office and external event coordination, and general administration.
Manage office coverage schedules to ensure our internal and external customer service needs are met, and opening and closing responsibilities are completed.
Ensure all preparations are completed for meeting rooms throughout the day, monitoring the conference room schedules.
Serve as liaison with building management on workspace maintenance and renovation, as well as overall facilities management, overseeing contractors, vendors, and associated contracts and agreements.
Provide oversight of renovations or expansions of our physical space.
Through the management of the administrative and facilities team, provide project management and administrative support to all managers.
Takes the lead role in preparing periodic National Standards reaccreditation applications and ensuring annual ongoing compliance.
About You
A bachelor's degree is preferred, or equivalent work experience will be considered for this role.
Prior experience in an administrative management role. Project coordination experience, with formal training a plus.
Excellent development and execution of strategies, process improvement, culture and system change, meeting facilitation and design, and communications.
Possess a strong understanding of change management.
Proven ability to act with sound integrity, tact, and discretion, as well as excellent interpersonal and relationship-building skills.
Outstanding leadership and communication skills, and empathy for employees at all levels.
A resident of Washtenaw County.
Benefits
The Foundation has a generous benefits package for employees which includes: health, dental, and vision insurance; paid time off, a 403(b) plan with contribution matching; life insurance; short and long-term disability insurance; flexible and childcare savings accounts; paid time off; and other benefits.
$38k-54k yearly est. 5d ago
Branch Team Lead
Honor Credit Union 3.8
Team manager job in Allendale, MI
Branch Team Lead Location: Allendale, MI Job Id: 3145 # of Openings: 1 Branch Team Lead - Allendale (Full-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking.
OUR TEAM:
As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day.
At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.
COMMITMENTS TO LIVING "I AM HONOR":
Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
The Platinum Rule - Treat others the way they want to be treated.
Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
Reason over Rules - Make decisions that are good for the person and good for Honor.
Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
WHAT WE ARE LOOKING FOR:
Performs Teller and Member Specialist duties, including but not limited to, membership opening, loan requests, and cash handling, all while leading and acting as a subject manager expert to the Branch Team.
Assists with motivating, mentoring, and developing the Branch Team to ensure exceptional service and operational efficiency.
Helps communicate, update, and implement new processes and procedures for the Branch Teams, making recommendations for improvement as needed.
Serves as a role model, embodying Honor's culture, with an emphasis on accountability and continued improvement.
Safeguards the integrity of the Branch, ensuring policies and procedures are followed and the member center is operationally sound.
Builds rapport with members to sustain long-term relationships and grow continued business, deepening all relationships.
WHAT WE EXPECT FROM YOU:
EDUCATION/CERTIFICATION:
High School diploma or equivalent.
Must be/or become registered as an MLO and have a Nationwide Licensing Number.
EXPERIENCE REQUIRED:
Three to five years of similar or related experience, including preparatory experience..
KNOWLEDGE/SKILLS/ABILITIES:
Knowledge of company products and sales policies, and procedures.
Must have a demonstrated ability to keep finances in order.
Excellent communications and public relations skills.
Well organized.
Attentive to detail.
Willingness to assist others.
Strong typing abilities.
Able to use PC, calculator, and office equipment.
WHAT'S IN IT FOR YOU:
Honor has excellent benefits for all full and part time team members. We offer:
Medical with prescription coverage, Dental, and Vision.
401k employer contribution & matching program.
Incentive eligible.
Paid time off and paid holidays (including your birthday!).
Paid community volunteer hours.
Wellbeing spending account.
Various discounts on credit union products and services for team members & their families.
Additional perks included.
ADDITIONAL REQUIREMENTS: This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all loan officers engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the credit union determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.
Apply for this Position
$111k-186k yearly est. 3d ago
Fleet Operations Manager
McClay's Transportation USA LLC
Team manager job in Detroit, MI
McClays Transportation LLC is a family operated transportation provider, committed to ensuring the safety of all our team. We respect our drivers as committed professionals, and we aim to support every driver through every mile of their working day. And we know the importance of well-deserved home time with the family as well as a quality experience on the road.
So, together we work as a team to maintain our excellent safety record, keep that work life balance, and provide excellent, cost-effective services for all our clients, big or small. This is a newly created role for the company as we continue to grow and expand we need additional support for our operations.
Objectives of this role
Devise fleet management strategies for the company, and ensure its timely execution
Ensure efficiency and cost-effectiveness of the fleet management system in place, and make changes to improve the same
Use KPIs for the supply-chain network and ensure that the return on investment is maximized
Monitor and update all kinds of records of fleet tracking systems
Adhere to national, regional and company-wide rules and regulations while performing fleet management services
Oversee the repairs and maintenance of the vehicles by devising a sound vehicle management system
Responsibilities:
Manage the A-Z of the logistics for the fleet, from GPS tracking for fleet trucks to fleet administration and servicing of the carriers or vehicles.
Conduct periodic surveys and inspections of the vehicles and ensure that they are up to par to maximize productivity.
Monitor the compliance, quality control and assurance standards for all areas of fleet management.
Maintain proper documentation and records for all the areas of fleet activities.
Oversee and schedule vehicle inspection, maintenance, and servicing to minimize downtime.
Procure vehicles, whether through lease, purchase, or other means, according to company needs.
Ensure lease compliance requirements are being met, including but not limited to, IFTA reporting.
Regularly review fleet leasing invoices to ensure accuracy.
Collaborate with management personnel in various locations to ensure fleet availability is optimal to meet customer needs.
Maintain fleet insurance coverage by adding and removing vehicles as necessary
Oversee and manage the ELD software from initial vehicle installation to ensuring driver HOS and DVIR compliance.
Provide regular reporting to management through use of the ELD software.
Required skills and qualifications:
Prior experience working as a fleet manager, logistics manager or in a similar job role involving asset management.
Knowledge of fleet servicing, fleet scheduling, and fleet analysis.
Compile and submit IFTA data / due fuel/distance reports
Commercial Auto Claims management experience
Experience reviewing CSA/SMS profile and DATAQ submissions
In-depth knowledge of the transportation industry and its current trends.
Proficiency in using computerized fleet management software/tools.
Outstanding analytical, decision-making and leadership skills.
Microsoft Office / Excel is a must.
Excellent written and verbal communication.
Preferred skills and qualifications:
BS Degree in logistics, supply-chain management, or a similar discipline.
Expertise in budgeting and cost control
Knowledge of commercial vehicle leasing obligations and expectations
Solid customer service skills
Job Type: Full-time
$65k-105k yearly est. 5d ago
Team Lead, Case Management - Integrated Care
Caresource 4.9
Team manager job in Detroit, MI
The role of the Team Lead, Case Management - Integrated Care is to provide support, direction and assistance to Case Management staff.
Essential Functions:
Give effective and timely feedback to staff in regard to performance outcomes and progress toward goals
Monitor work allocation to maximize output and effectiveness of staff
Provide daily oversight of scheduling and attendance of personnel
Monitor performance of staff members through ongoing audit process
Provide ongoing training, mentoring, coaching and disciplinary action as needed
Conduct regularly scheduled one-on-one meetings with personnel
Coordinate team-specific orientation and training
Manage inbound referrals to CM and appropriately triage them to facilitate CM process
Serve as interdepartmental liaison for issues relate to CM/Outreach services
Network with other departments to gather and/or share information
Must feel comfortable with public speaking and ongoing training of facility staff
Assist with development of Case Management/Outreach processes that facilitate cost-effective service utilization and appropriate levels of care
Regular travel to conduct member visits, provider visits and community based visits as needed to ensure effective administration of the program
Perform any other job related instructions, as requested
Education and Experience:
Associates Degree in healthcare or equivalent years of relevant work experience is required
Bachelor of Science/Arts Degree is preferred
Minimum of three (3) years of clinical experience is required
Three (3) years of long term care experience is preferred
Waiver experience is preferred
Managed Care experience is preferred
Medicare/Medicaid Experience is preferred
One (1) year of management experience is preferred
Competencies, Knowledge and Skills:
Basic computer skills
Proficient in Microsoft Office
Communication skills
Prior supervisory skills
Ability to work independently and within a team environment
Attention to detail
Familiarity of the healthcare field
Critical listening and thinking skills
Training/teaching skills
Negotiation skills/experience
Proper grammar usage
Time management skills
Proper phone etiquette
Customer service oriented
Decision making/problem solving skills
Leadership skills and experience
Licensure and Certification:
Current, unrestricted Registered Nurse (RN) license in state of practice or current, unrestricted Licensed Social Worker (LSW) in state of practice is required
Certification in Case Management (CMC) is preferred
Employment in this position is conditional pending successful clearance of a driver's license record check. If the driver's license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in the position will be terminated
To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified.
CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process.
Working Conditions:
Mobile Worker: This is a mobile position, meaning that regular travel to different work locations is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time
Reside in the same territory they are assigned to work in; exceptions may be considered, due to business need
May be required to travel greater than 50% of time to perform work duties. A valid driver's license, car, and insurance are necessary for work related travel
Required to use general office equipment, such as a telephone, photocopier, fax machine, and personal computer
Flexible hours, including possible evenings and/or weekend as needed to serve the needs of our member and may refer members to other CareSource resources
Compensation Range:
$72,200.00 - $115,500.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type:
Salary
Competencies:
- Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business
This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
#LI-JM1
$72.2k-115.5k yearly 2d ago
Deal Desk Manager, Renewals
Onestream Software 4.3
Team manager job in Birmingham, MI
Employment Type: Full-Time
Compensation: $90,500.00 - $113,250.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience.
Benefits Offered: Vision, Medical, Life, Dental, 401K
Summary
The Renewals Team focuses on facilitating contract renewals at OneStream. The Deal Desk Manager, Renewals will partner with all internal partners to retain and expand user revenue and will work to produce and present compelling customer proposals, ensuring that all contracts are renewed on-time and quoted accurately. The Deal Desk Renewals Manager will help expand our renewal support both strategically and operationally.
Primary Duties and Responsibilities
Renewal Process Management
Provide end-to-end renewal execution support.
Maintain knowledge of commercial negotiation, renewal execution, support on transactional steps related to renewals.
Coordinate renewal activities, including timely communication with customers, sending renewal quotes, and addressing any questions or concerns.
Collaborate with internal teams (Customer Success, Sales, Revenue Operations) to ensure a seamless renewal process for clients.
Ensure all renewals are processed accurately and in a timely manner, maintaining detailed records of contract changes and updates.
Deal Advisory, Commercial Best Practices
Partner on deal strategy and commercial negotiations for large, complex renewals.
Negotiate terms, pricing, and contract terms with clients to reach mutually beneficial agreements.
Create a streamlined set of best practices for commercial structures and ensure adherence to those practices through training, automation and deal reviews.
Provide Leadership with financial models and evaluation of deal economics, commercial terms and conditions and operational requirements to present risk/reward profile for opportunities.
Make recommendations to account teams and Sales leaders based on competitive and market data, industry trends and other available knowledge base tools.
Ensure Revenue recognition policies are understood, as well as financial and revenue risk for non-standard deals.
Lead non-standard deal structuring (pricing, terms, payment schedules), review and approval in collaboration with other key stakeholders across Sales, Sales Operations, Revenue Accounting, Legal, FP&A, and if appropriate, Professional Services.
Manage the queue of quotes to assure timely processing of approvals.
Renewal Forecasting and Reporting
Maintain accurate records of client interactions, renewal statuses, and forecasted revenue.
Provide renewal forecasting support by accurately scrubbing renewals 12 months in advance of expiration date.
Report out on a regular weekly, monthly, and quarterly cadence to key stakeholders, with a strong analytical approach.
Required Education and Experience
Bachelor's degree in fields such as (but not limited to) Accounting, Finance, Business, or equivalent work experience.
You have 5+ years of experience in a deal desk, finance, contracts, legal, sales operations, or revenue role; software/SaaS/subscription experience a plus.
Basic understanding of revenue recognition principles.
Proficiency with Salesforce.com (Gainsight is a plus).
Knowledge, Skills, and Abilities
Ability to understand technical requirements and propose solutions across multiple products.
A knack for working well with a wide range of people, both internally and externally.
Proven ability to lead complex negotiations involving bespoke commercial agreements.
Superior verbal and written communication skills.
Experience working within a high-growth, technology company with the ability to operate successfully in a lean, fast-paced organization.
Who We Are
OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ******************
Why Join The OneStream Team
Transparency around corporate structure, salary, and benefits
Core value of customer success
Variety of project work (not industry-specific)
Strong culture and camaraderie
Multiple training opportunities
Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
Excellent Medical Plan
Dental & Vision Insurance
Life Insurance
Short & Long Term Disability
Vacation Time
Paid Holidays
Professional Development
Retirement Plan
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
#LI-KB1
#LI-Remote
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$90.5k-113.3k yearly 2d ago
Non-Clinical Statistics Team Lead
Zoetis, Inc. 4.9
Team manager job in Detroit, MI
Role Description
JOB TITLE:
Non-Clinical Statistics Team Lead
Statistics and Data Management, Automation and Data Sciences
Veterinary Medicine Research & Development (VMRD)
May consider remote*
We are seeking a Non-Clinical Statistics Team Lead with deep expertise in statistical design and analysis of experiments for applications in pharmaceutical manufacturing, diagnostics, and/or device development. Strong team-building, interpersonal skills, and statistical consulting experience are essential.
The ideal candidate will partner closely with laboratory scientists, engineers, and cross-functional stakeholders to ensure the use of fit-for-purpose study designs and statistical methods that support robust decision-making, high-quality deliverables, and program success. A willingness to develop a strong understanding of laboratory methods and device development processes is essential for effective communication and collaboration.
This role is a player-coach position: the colleague will lead and mentor a team of statisticians while also contributing directly to ongoing projects. Our department is highly collaborative, and colleagues are expected to actively engage in group discussions, contribute to best practices, and follow standardized departmental procedures to promote consistency and quality across studies.
The successful candidate must have excellent communication and interpersonal skills, the ability to work both directly and indirectly through other statisticians with multidisciplinary teams, and strong capability to manage multiple concurrent projects. Cross-site support is required, and occasional travel may be necessary.
The successful applicant embodies Zoetis' Core Beliefs: Our Colleagues Make The Difference, Always Do The Right Thing, Customer Obsessed, Run It Like You Own It, and We Are One Zoetis.
Responsibilities
Lead a team of statisticians to apply fit-for-purpose study designs and statistical methods across assay, method, and process development and validation, as well as specification setting for drug, vaccine, and diagnostics products.
Participate in the design, execution, and analysis of studies supporting the above areas.
Advance the implementation of Quality by Design (QbD) principles and Design of Experiments (DoE) methodologies.
Collaborate with statistics leadership, stakeholders, and partners to implement statistically optimal approaches and contribute to the development of guidelines, templates, best practices, and SOPs.
Develop and deliver statistical education courses in collaboration with other members of the statistics team.
Coach and mentor both statistical and non-statistical colleagues in their personal, technical, and career development.
Contribute to team discussions to promote continuous improvement and sharing of statistical knowledge and approaches.
Help develop and standardize experimental design protocols across multiple projects.
Provide guidance on data collection and retrieval; develop programs or tools to enable scientists to generate analyses where appropriate.
Qualifications
PhD (preferred) or MS in Statistics (or a closely related field with extensive statistical training)
10+ years of pharmaceutical experience
Essential Skills and Attributes
Comprehensive knowledge of statistical design and modeling approaches in drug and/or diagnostics development, including QbD and DoE principles.
Proficiency with data handling and statistical analysis using PC-SAS, JMP, R, and other relevant software packages.
Excellent oral and written communication skills, with strong statistical consulting expertise.
Demonstrated leadership experience, including building and/or managingteams while fostering innovation, creativity, learning mindsets, teamwork, continuous improvement, and accountability.
Strong interpersonal skills with a proven ability to build relationships with peers and cross-functional partners.
Skilled in delegation, coaching, and providing supportive learning opportunities for team members.
Ability to critically evaluate scientific publications.
Highly organized, detail-oriented, and capable of managing multiple concurrent projects effectively.
The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (Colorado). Base pay may vary based on location and other factors.
Base Pay Range: $184,000- $225,000
The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (California), (NJ Remote), (NY Remote), or (Washington). Base pay may vary based on location and other factors.
Base Pay Range: $208,000 - $254,000
[This position is eligible for short-term incentive compensation.] [The position is also eligible for long-term incentive.]
We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation and disability insurance.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$208k-254k yearly 1d ago
Dental Office Manager
Treatment Plan Coordinator In Orchard Park, New York
Team manager job in Garden City, MI
Dental Office Manager
Job Type: Full-time About Us At our practice, patient care comes first-every visit, every time. Guided by empathy, we are dedicated to transforming the dental experience for our patients. Partnering with North American Dental Group, we are empowered with the resources needed to deliver best-in-class care.
Why Join Our Team?
We pride ourselves on combining individuality, expertise, and teamwork to provide exceptional group dentistry. If you're passionate about improving oral health and creating satisfied patients, we invite you to join us in redefining the culture of dentistry.
Your Work Schedule:
Monday-Friday
Your Role as an Office Manager
As a Dental Office Manager you will be managing day-to-day operations, overseeing staff, handling financial matters like billing and insurance, and ensuring patient satisfaction. You'll also manage administrative tasks like scheduling appointments, maintaining patient records, and handling human resources functions such as hiring and training.
Key Responsibilities
Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses
Exhibit flexibility and adaptability to form great relationships with our team
Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere
Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are
Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting
What You'll Need to Succeed
Bachelor's degree in a related field OR 4 years of related experience
Servant Leadership: Partnership and collaboration with team and Providers
Recruit and develop teamManage schedule to optimize production
Prior clinical experience with implants preferred
3-5 years' prior management experience
Why You'll Love Working Here
Comprehensive Benefits: Including 401(k).
Paid Time Off: Competitive PTO that grows with your career.
Career Growth: Opportunities for continuing education and development.
Exciting Work Environment: A supportive atmosphere that celebrates individuality and teamwork, allowing you to thrive.
Equal Opportunity Employer
We embrace diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to Join Us?
Apply today and be part of a team that's revolutionizing dental care!
North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.
#NADG2
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$41k-61k yearly est. Auto-Apply 19d ago
Dental Office Manager
Smile Jobs
Team manager job in Novi, MI
Job Description
Dental Office Manager
Our growing dental practice is looking for a dedicated Dental Office Manager who is passionate about patient care and team leadership. This individual will play a key role in creating a welcoming office culture, supporting staff, and ensuring seamless day-to-day operations so our providers can focus on delivering exceptional care.
What We Offer:
A generous salary package that reflects your expertise and dedication
A supportive and collaborative work environment focused on professional growth
Opportunities for continued education and skill development
The chance to be part of a close-knit team committed to exceptional patient care
A modern, state-of-the-art facility with the latest advancements in dental technology
Comprehensive Benefits: We offer a full-time position with access to a comprehensive benefits package, making sure you feel valued and cared for.
Key Responsibilities:
Lead daily operations and ensure the practice runs smoothly and efficiently
Deliver an exceptional, high-energy patient experience from check-in to check-out
Present treatment plans confidently with strong knowledge of ADA codes and insurance benefits
Support new-patient growth through outstanding first impressions and effective follow-up
Maintain high patient retention through relationship-based care and problem-solving
Coach and develop front and back office teams to support practice growth
Partner with providers to ensure a smooth schedule and strong treatment acceptance
Oversee financials including deposits, insurance estimates, and patient balances
Ensure compliance with HIPAA, OSHA, and company protocols
Collaborate with marketing and leadership on strategies to grow the practice
Track key metrics, including new patients, case acceptance, and schedule utilization
Schedule:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 2:00 PM
Qualifications:
2+ years of dental office management experience
Strong understanding of ADA codes, insurance, and treatment presentation
Excellent communication and customer-service skills
Confident, energetic, and passionate about patient care
Experience with Dentrix Enterprise or similar software is a plus
If you're ready to take on a leadership role and help shape the success of a brand-new dental office, we'd love to meet you.
Apply today!
Smile Jobs is the exclusive recruiting partner for a network of independent neighborhood practices and boutique groups located throughout Michigan, Georgia, Illinois, Alabama, & Colorado . These affiliated offices are higher-end fee-for-service and/or select PPO-based, doctor led practices, with long standing reoccurring patients and strong reputations.
$41k-61k yearly est. 3d ago
Customer Engagement Manager
Dodge Construction Network
Team manager job in Lansing, MI
Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention.
This is a full-time position and reports directly to the Manager, Customer Success.
**_Preferred Location_**
This is a remote, home-office role and candidates can be located anywhere in the continental United States.
**_Travel Requirements_**
Travel is less than 10% of the time and may be occasionally required for GTM or team meetings.
**_Essential Functions_**
+ Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction
+ Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools
+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches
+ Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios
+ Follow SOPs for all account interactions within standard CRM systems and other tools
**_Key Metrics for Success_**
+ **First-Year Retention Rate:** Percentage of clients retained through their first renewal date
+ **Renewal Rate:** Percentage of clients renewing beyond their first year
+ **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year
**_Education Requirement_**
Bachelor's degree and/or combination of equivalent work experience preferred.
**_Required Experience, Knowledge and Skills_**
+ 2+ years of experience in sales, account management, or customer support for SaaS-based software
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint)
+ Ability to quickly learn and apply SaaS products
+ Basic knowledge of the construction industry, or the ability to learn it quickly
+ Strong personal integrity and accountability for outcomes
+ Excellent written and verbal communication skills
+ Strong relationship-building and customer-focused approach
+ Ability to coach customers on best practices and identify pain points and solutions
+ Empathetic mindset with a focus on supporting small business growth and customer success
**_Preferred Experience, Knowledge, and Skills_**
+ Experience working in a SaaS environment
+ Experience with CRM or order management systems
+ Bilingual (English/Spanish) preferred
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary range: $50,000-$60,000 + monthly variable_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-SB1
\#DE-Remote
\#DE-2026-23
$50k-60k yearly 11d ago
Dental Office Manager
Redwood Dental
Team manager job in Madison Heights, MI
Job Description
Dental Office Manager - Redwood Dental of Madison Heights
Our growing dental practice is looking for a dedicated Dental Office Manager who is passionate about patient care and team leadership. This individual will play a key role in creating a welcoming office culture, supporting staff, and ensuring seamless day-to-day operations so our providers can focus on delivering exceptional care.
What We Offer:
A generous salary package that reflects your expertise and dedication
A supportive and collaborative work environment focused on professional growth
Opportunities for continued education and skill development
The chance to be part of a close-knit team committed to exceptional patient care
A modern, state-of-the-art facility with the latest advancements in dental technology
Comprehensive Benefits: We offer a full-time position with access to a comprehensive benefits package, making sure you feel valued and cared for.
Key Responsibilities:
Lead daily operations and ensure the practice runs smoothly and efficiently
Deliver an exceptional, high-energy patient experience from check-in to check-out
Present treatment plans confidently with strong knowledge of ADA codes and insurance benefits
Support new-patient growth through outstanding first impressions and effective follow-up
Maintain high patient retention through relationship-based care and problem-solving
Coach and develop front and back office teams to support practice growth
Partner with providers to ensure a smooth schedule and strong treatment acceptance
Oversee financials including deposits, insurance estimates, and patient balances
Ensure compliance with HIPAA, OSHA, and company protocols
Collaborate with marketing and leadership on strategies to grow the practice
Track key metrics, including new patients, case acceptance, and schedule utilization
Schedule:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 7:00 AM - 1:00 PM
2/Saturdays a month: 8:00 AM - 2:00 PM
Qualifications:
2+ years of dental office management experience
Strong understanding of ADA codes, insurance, and treatment presentation
Excellent communication and customer-service skills
Confident, energetic, and passionate about patient care
Experience with Dentrix Enterprise or similar software is a plus
If you're ready to take on a leadership role and help shape the success of a dental office, we'd love to meet you.
Apply today!
$41k-61k yearly est. 2d ago
Dental Office Manager
Smile Partners Clinton Township
Team manager job in Madison Heights, MI
Dental Office Manager - Redwood Dental of Madison Heights
Our growing dental practice is looking for a dedicated Dental Office Manager who is passionate about patient care and team leadership. This individual will play a key role in creating a welcoming office culture, supporting staff, and ensuring seamless day-to-day operations so our providers can focus on delivering exceptional care.
What We Offer:
A generous salary package that reflects your expertise and dedication
A supportive and collaborative work environment focused on professional growth
Opportunities for continued education and skill development
The chance to be part of a close-knit team committed to exceptional patient care
A modern, state-of-the-art facility with the latest advancements in dental technology
Comprehensive Benefits: We offer a full-time position with access to a comprehensive benefits package, making sure you feel valued and cared for.
Key Responsibilities:
Lead daily operations and ensure the practice runs smoothly and efficiently
Deliver an exceptional, high-energy patient experience from check-in to check-out
Present treatment plans confidently with strong knowledge of ADA codes and insurance benefits
Support new-patient growth through outstanding first impressions and effective follow-up
Maintain high patient retention through relationship-based care and problem-solving
Coach and develop front and back office teams to support practice growth
Partner with providers to ensure a smooth schedule and strong treatment acceptance
Oversee financials including deposits, insurance estimates, and patient balances
Ensure compliance with HIPAA, OSHA, and company protocols
Collaborate with marketing and leadership on strategies to grow the practice
Track key metrics, including new patients, case acceptance, and schedule utilization
Schedule:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 7:00 AM - 1:00 PM
2/Saturdays a month: 8:00 AM - 2:00 PM
Qualifications:
2+ years of dental office management experience
Strong understanding of ADA codes, insurance, and treatment presentation
Excellent communication and customer-service skills
Confident, energetic, and passionate about patient care
Experience with Dentrix Enterprise or similar software is a plus
If you re ready to take on a leadership role and help shape the success of a dental office, we d love to meet you.
Apply today!
$41k-61k yearly est. 1d ago
Dental Office Manager - Battle Creek
Dental Dreams 3.8
Team manager job in Battle Creek, MI
The Role: Dental Dreams in Battle Creek, Michigan seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation + Monthly Performance Bonuses
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and More
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Dental Assistant experience and Management Experience
5 years experience working in a dental practice
knowledge of Dental Insurances and Dental Billing practices
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental Office management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$40k-54k yearly est. Auto-Apply 21d ago
Dental Office Manager
42 North Dental
Team manager job in Charlotte, MI
The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office.
Responsibilities
Primary contact and resource for doctors in the practice
Review and maintain schedules for productivity
Treatment planning and coordinating to promote high case acceptance
Provide work flow direction for auxiliary staff
Human Resources including hiring, training, performance management and dismissal
Accounts receivables including patient pay and insurance
Reporting, interpreting and responding to practice metrics to improve office performance
Interact with home office to communicate office needs and success
Perform other related job duties as assigned
Qualifications
Minimum two years of experience managing a dental practice
Exceptional communication and customer service skills
Superior interpersonal skills
Thrives in a team-based environment
Displays a high degree of professionalism
Dedicated to being a true leader in the office
$40k-60k yearly est. Auto-Apply 11d ago
Dental Office Manager
Rising Star Staffing 4.5
Team manager job in Dearborn, MI
Have minimum 2 -5 year experience as dental office manager
Must be able to manage the staff.
Must be able to verify insurance, send claims
Must be able to present treatment plans.
Must have knowledge about all general dental practice procedures
Must be familiar with ADA codes
Manage office financial goals
Schedule appointments for doctors and hygienist
Be familiar with Dentrix
Have experience as front desk receptionist prior to management
Full time with benefits.
$35k-48k yearly est. 60d+ ago
Care Team Manager
Beacon Specialized Living 4.0
Team manager job in Dowagiac, MI
*Responsibilities/Essential Functions * • Always be compliant with all company and regulatory policies and procedures. • Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
• Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
• Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
• Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
• Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
*Clinical and Individuals Served Care Responsibilities:*
• Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
• Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
• Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
• Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
*Education & Qualifications:*
• A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
• 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
• 1-2 years' previous management or supervisory experience preferred.
• Approved by state, federal and government entities to work within BSLS programs.
• Required to maintain industry required trainings and TB screenings (for select markets).
$24k-29k yearly est. 4d ago
Contact Center Inbound Supervisor
Honor Credit Union 3.8
Team manager job in Saint Joseph, MI
Contact Center Inbound Supervisor Location: St. Joseph, MI Job Id: 3103 # of Openings: 1 Contact Center Inbound Supervisor - St. Joseph (Full-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise:
Providing Solutions For Your Financial Success.
Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR":
Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
The Platinum Rule - Treat others the way they want to be treated.
Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
Reason over Rules - Make decisions that are good for the person and good for Honor.
Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
WHAT WE ARE LOOKING FOR:
Supervises a team of Inbound Specialists to deliver an efficient, timely, and exceptional member experience.
Provides coaching, training, guidance, escalated support, and subject matter expertise to the Contact Center and direct team.
Actively monitors team's performance by analyzing reports, conducting call evaluations, and provides in the moment training and coaching.
Identifies and implements process improvements to enhance member experience and reduce friction.
Sets the example for the team by providing the highest level of member experience when taking calls and operating with a sense of urgency while leading and growing the team to exceed goals.
WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION:
High School diploma or equivalent is required. Associate's degree in Business is preferred.
EXPERIENCE REQUIRED:
Three years to five years of similar or related experience, including preparatory experience.
KNOWLEDGE/SKILLS/ABILITIES:
Knowledge of company products and sales policies and procedures.
Must have a demonstrated ability to keep finances in order.
Good interpersonal, customer service and problem-solving skills.
Ability to pay attention to detail.
Strong listening, verbal and written communication skills.
Demonstrated ability to work well in a team environment.
Demonstrated ability to follow company policies, guidelines and procedures.
WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer:
Medical with prescription coverage, Dental, and Vision.
401k employer contribution & matching program.
Incentive eligible.
Paid time off and paid holidays (including your birthday!).
Paid community volunteer hours.
Wellbeing spending account.
Various discounts on credit union products and services for team members & their families.
Additional perks included.
Apply for this Position
$27k-38k yearly est. 2d ago
Dental Office Manager
Smile Jobs
Team manager job in Saline, MI
Job Description
Dental Office Manager - Saline
Are you an experienced and motivated dental professional ready to lead a brand-new practice from the ground up? We're looking for a full-time Office Manager to help operate our modern dental facility. This is an exciting opportunity to build a strong team culture, create efficient workflows, and set the foundation for exceptional patient experiences. The ideal candidate is confident with treatment presentation, insurance verification, and delivering an exceptional new-patient experience.
What We Offer:
A generous salary package that reflects your expertise and dedication
A supportive and collaborative work environment focused on professional growth
Opportunities for continued education and skill development
The chance to be part of a close-knit team committed to exceptional patient care
A modern, state-of-the-art facility with the latest advancements in dental technology
Comprehensive Benefits: We offer a full-time position with access to a comprehensive benefits package, making sure you feel valued and cared for.
Key Responsibilities:
Lead daily operations and ensure the practice runs smoothly and efficiently
Deliver an exceptional, high-energy patient experience from check-in to check-out
Present treatment plans confidently with strong knowledge of ADA codes and insurance benefits
Support new-patient growth through outstanding first impressions and effective follow-up
Maintain high patient retention through relationship-based care and problem-solving
Coach and develop front and back office teams to support practice growth
Partner with providers to ensure a smooth schedule and strong treatment acceptance
Oversee financials including deposits, insurance estimates, and patient balances
Ensure compliance with HIPAA, OSHA, and company protocols
Collaborate with marketing and leadership on strategies to grow the practice
Track key metrics, including new patients, case acceptance, and schedule utilization
Schedule:
Monday: 8:00 AM - 5:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 2:00 PM
Qualifications:
3+ years of dental office experience (leadership preferred)
Strong understanding of ADA codes, insurance, and treatment presentation
Excellent communication and customer-service skills
Confident, energetic, and passionate about patient care
Experience with Dentrix Enterprise or similar software is a plus
If you're ready to take on a leadership role and help shape the success of a brand-new dental office, we'd love to meet you.
Apply today!
Smile Jobs is the exclusive recruiting partner for a network of independent neighborhood practices and boutique groups located throughout Michigan, Georgia, Illinois, Alabama, & Colorado . These affiliated offices are higher-end fee-for-service and/or select PPO-based, doctor led practices, with long standing reoccurring patients and strong reputations.