Come Join Our Team!
At Petersen our team members are not just employees they are members of the Petersen/Precinmac community. We recognize that a company is only as good as it's team members and ours are incredible!
Petersen offers a competitive benefits package which includes 4x10 work schedule, food market breakrooms. Competitive wage, quarterly bonuses, referral bonuses for selected positions. wellness program, medical, dental, vision, disability, life, 401k with employer match. Paid time off, and holiday pay. On the job training programs and training reimbursement. We also offer multiple employee engagement activities and community events.
Operations Manager - Machining
Shifts: Days 6:00am-4:30pm Mondays thru Thursdays
Farr West, Utah
Job Summary:
Manage all operations and personnel in Machine Shop. Support supervisors in leading team members to continually improve quality, safety, and efficiency. Responsible for machining division profitability and efficiency.
Essential Functions:
Manage all operations, personnel, and supervision working in department.
Oversee organization set up of each job to meet job schedules.
Oversee and maintain housekeeping of Machining Shop
Assist supervision in hiring, training, and support of new employees.
Document employee disciplinary action when necessary.
Document and handle employee terminations when necessary.
Enforce all personnel policies.
Monitor quality of workmanship
Solve job-related problems.
Be involved in accident investigations.
Provide safety equipment to employees.
Maintain safe environment.
Responsible for safety of employees
Requisition for shop supplies.
Knowledge, Skills, and Abilities:
Must meet/exceed Machining Supervisor requirements.
Familiar with machining and machining shop equipment
Advanced knowledge of blueprints.
Ability to effectively train new employees of Petersen's standards.
Ability to assign jobs to team members and give clear instructions.
Must have the ability to encourage and effectively motivate team members to be accountable for PETERSEN's commitment to quality, time, and budget.
Ability to instill a level of teamwork among crew.
Self-motivated and able to work well in a team environment.
Willing to work overtime as required.
Possess problem-solving skills.
Ability to establish and maintain trust, unity, and a good working relationship with management, team members and customers.
Strong advocate of the company vision and mission statements
Minimum Requirements:
High School diploma or GED preferred. Six years shop experience, or six years of Machining experience. Two years supervisory experience required.
Essential Mental Functions:
Must be able to communicate in a professional manner with all levels of the organization and react favorably in all situations. Is frequently called upon to handle difficult situations. Requires public contact and excellent interpersonal skills. Must be able to handle stressful situations in a professional manner. Must be able to favorably resolve problems, handle conflict, and make effective decisions under pressure. Must have a long attention span to listen to people, perceive the real problems, and bring issues to a successful conclusion. Must handle novel and diverse work problems daily. Emotional stability and personal maturity are important attributes in this position.
Essential Physical Functions:
Work in shop environment. Must be able to work odd hours/schedule. Must be able to lift 50 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment, and machinery, i.e. forklift, truck, cranes. Requires normal range of hearing and vision to operate machinery, and to record, prepare, and communicate appropriate reports. Will require steel toe shoes/boots. Requires working under stressful conditions. May require working overtime.
Safety Requirements:
Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.
Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all the employer * s safety policies and rules and must be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel.
Equipment Used (but not limited to):
Desktop computer, Cranes, Forklifts, Company trucks, Office equipment, i.e., telephone, fax, copier etc.
Availability:
Must maintain regular and acceptable attendance at such level as is determined in the employer * s sole discretion.
Must be available and willing to work overtime as the employer determines is necessary or desirable to meet its business needs.
Travel:
Must be available and willing to travel as the employer determines is necessary or desirable to meet its business needs.
Working Conditions:
Noisy shop environment 30% of the time. Office environment 70% of the time. May be required to work overtime.
Supervisory Responsibilities:
Responsible for Machine Shop supervisors and their employees.
Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time
Petersen is proud to be an Equal Opportunity, Affirmative Action Employer.
If you are unable to complete this application due to a disability, contact Petersen at ************ to ask for an accommodation or an alternative application process.
Petersen participates in E-Verify, the federal program for electronic verifications of employment eligibility.
Day Shift: Monday thru Thursdays 6:00am-4:30pm
$31k-53k yearly est. 2d ago
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Smith's Food and Drug 4.4
Team manager job in West Valley City, UT
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Retail or Customer Service experience
Promote trust and respect among associates.
Communicate company, department, and job specific information to associates.
Collaborate with associates and promote teamwork to help achieve company/store goals.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
Monitor and control supply expenses for the department.
Manage cash control, sales and cash items and records for the store.
Manage the scheduling of Front-end associates to provide adequate department coverage.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions in partnership with store management.
Implement the period promotional plan for the department.
Stay current with present, future, seasonal and special ads.
Monitor and control expenses for the department.
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
Plan, organize and supervise the inventory process.
Train department associates on inventory/stocking and Computer Assisted Ordering.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Oversee and manage the efficient operations of all functions and activities of the Front-end.
Adhere to all local, state and federal laws, and company guidelines.
Assists management in the supervision and coaching of front end associates in the performance of their duties.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
$106k-146k yearly est. 4d ago
Director, Customer Service
Nature's Sunshine Products 4.4
Team manager job in Lehi, UT
About Nature's Sunshine:
Nature's Sunshine is a leading health and wellness company that manufactures and distributes high-quality natural supplements worldwide. Our rich history and commitment to innovation empower individuals to achieve optimal health and well-being.
The Opportunity:
As the Director of Global Customer Support, you will be a pivotal leader in driving our customer-centric strategy and ensuring exceptional experiences for our valued customers worldwide. You will lead and develop a high-performing global customer support organization, leverage technology, and foster a culture of continuous improvement.
Key Responsibilities:
Strategic Leadership: Develop and execute a global customer support strategy aligned with Nature's Sunshine's overall business objectives, enhancing customer satisfaction, loyalty, and retention.
Team Leadership: Lead, mentor, and inspire a diverse team of customer support professionals across multiple locations, fostering a collaborative and results-oriented environment.
Operational Excellence: Oversee the efficient and effective operation of global customer support call centers, ensuring consistent service levels, accurate information, and timely resolution of customer inquiries and issues.
Digital Transformation: Champion digital transformation initiatives to optimize customer support processes, enhance self-service capabilities, and leverage technology to improve key performance indicators (KPIs).
Customer Advocacy: Act as a passionate advocate for the customer, ensuring their voice is heard and their needs are met throughout the organization.
Cross-Functional Collaboration: Collaborate closely with sales, marketing, product, and other departments to develop integrated strategies and programs that enhance the overall customer experience.
Performance Management: Monitor and analyze key performance indicators (KPIs) related to customer satisfaction, resolution rates, cost per contact, and other relevant metrics. Identify areas for improvement and implement data-driven solutions.
Process Improvement: Continuously evaluate and improve customer support processes, policies, and procedures to enhance efficiency, effectiveness, and customer satisfaction.
Risk Management: Work closely with the compliance and legal departments to address complaints, policy enforcement, and termination issues.
Qualifications:
Bachelor's degree in business, marketing, or a related field (or equivalent experience).
8-10+ years of progressive experience in customer support leadership roles, focusing on global operations.
Proven track record of building and leading high-performing customer support teams in a fast-paced, high-volume environment.
Strong understanding of contact center technologies, CRM systems (e.g., Nice in Contact), and workforce management tools.
Experience leading digital transformation initiatives and leveraging technology to improve customer support operations.
Excellent communication, interpersonal, and problem-solving skills.
Ability to think strategically, analyze data, and make data-driven decisions.
Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams.
A passion for customer service and a commitment to delivering exceptional customer experiences.
Comfortable challenging the status quo and driving innovation in customer support practices.
Demonstrated experience building organizational relationships, fostering open communication, and cross-functional collaboration.
Proven aptitude in living the 'Customer Experience' and collaborating with customer service colleagues globally to meet customer expectations through organizational objectives.
#ZR
Nature's Sunshine is dedicated to being a
Force of Nature
that champions social and environmental wellness. We are focused on building a team of professionals with diverse backgrounds and experiences to become the natural supplement company of the future. By celebrating the individuality and unique perspectives of our workforce, we empower our employees to share the healing power of nature with more people around the world. And through our commitment to sustainable processes, renewable energy usage and waste reduction initiatives, we're devoted to preserving nature and its power for future generations.
We believe we are stronger together, and our ongoing commitment to diversity, equity, inclusion and belonging ensures that every employee is treated with fairness and respect. Because doing what's right-in the right way-is how we succeed as a company and a society.
A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $21.15
Maximum Salary: $29.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 3+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$21.2-29 hourly 5d ago
Operations Scheduling Support (Contingent Upon Award)
B3H 3.8
Team manager job in Clearfield, UT
The Operations Scheduling Support position will provide in-garrison ACC active duty FS, USAFWC and ASOS Units with functional area support for typical additional duties assigned to squadron operations personnel (Scheduling, Training, Stan/Eval, UPC, UDM, Vault, Armorer, Equipment Management, and UTM). Supports Combat Air Forces (CAF) Fighter Squadron (FS), USAF Warfare Center (USAFWC), and Air Support Operations Squadrons (ASOS) in Air Combat Command (ACC). The operations support functions provide Unit Operations Scheduling, Operations Training, Standardizations & Evaluations (Stan/Eval), Unit Programs Coordinator (UPC), Unit Deployment Manager (UDM), Vault , Armorer, Equipment Management, and Unit Training Manager (UTM) support. The focus of work will be done to support FS and USAFWC non-flying additional duties traditionally accomplished by Pilots and Weapons System Officers (WSOs); and ASOS non- mission additional duties traditionally accomplished by Air Liaison Officer (ALO) and Tactical Air Control Party (TACP) specialists. Located at Langley AFB, VA. Contingent Upon Award Fall 2025.
B3H is a leader in building winning DoD and corporate teams. B3H provides the full spectrum of strategic planning, program management, acquisitions management, systems engineering & integration, cost analysis, training, systems requirements analysis, and instructional system design for the DoD. B3H delivers quality performance with complete government visibility and control. B3H Corporate headquarters are in Fort Walton Florida.
Responsibilities
* Build, publish (in Patriot Excalibur (PEX), GTIMS, or similar government-mandated system), maintain, and update schedules, in coordination with squadron leadership, to ensure full coverage for all pilot, aircrew, instructor, evaluator, support, and supervisor positions.
* Schedules will include short- and long-range ground, academic, flying/terminal control, and simulator training event schedules.
* Build long-range schedules that ensure mission qualifications, upgrades, continuation training, exercises, and test requirements are met to fulfill required operations personnel currency and progression standards IAW the operations officer (DO) priorities. Coordinate with the squadron DO, weapons officer, scheduling officer, training officer, and aviation resource management (ARM) and unit mobility personnel when building the schedule. Comply with guidance from the operations group, operations officer, and unit chief of scheduling when building the schedule.
* Resolve scheduling conflicts (e.g. due to leave, medical appointments, etc.) for operations personnel and work with squadron leadership to ensure their availability for assigned tasks.
* Obtain aircraft/equipment availability date from maintenance (MX) to inform planning.
* Coordinate and implement short notice schedule changes to ensure full mission coverage.
* Assist with determining ground, flight/terminal control, and simulator schedule requirements for initial qualification, mission qualification, upgrades, continuation training, and currency based on syllabus requirements, student progression, aircraft/equipment availability, airspace/range availability, and weather.
* Track live, simulated, and academic training requirements to facilitate accurate scheduling as directed by the DO. Schedules shall be based on experience to mitigate Operational Risk Management (ORM).
* Coordinate with Operations Support Squadron (OSS) and outside agencies to facilitate exercise and special event scheduling requirements (e.g. Flag Exercises, Weapons Evaluation, Weapons School Support, etc.).
Qualifications
* Two (2) years of experience working in a Squadron (FS / ASOS), Group, or Wing scheduling program; or five (5) years of experience working in a DoD Flying Squadron, Group, or Wing training program.
* Two (2) years of experience working with PEX (4.1.1) / TACTICS (4.1.2) or similar proprietary scheduling program.
* Two (2) years of experience working with Microsoft Office Suite.
* DoD Active Clearance.
B3H Corporation is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$79k-115k yearly est. Auto-Apply 58d ago
Customer Engagment Manager
Rocketlane
Team manager job in Lehi, UT
Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.
Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects-reducing chaos and boosting customer satisfaction across industries.
We're a close-knit team of over 100 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.
What will you do
Own and manage customer relationships from the point of sale through successful implementation.
Ensure the right team (Implementation Manager (IM), POC for migrations, etc.) is available for an implementation based on scope/region.
Lead internal handover meetings from sales and flag risks, if any.
Lead pre-kick off, kick off calls and weekly cadences with the customer in collaboration with IM.
Drive alignment on scope/requirements and business goals/objectives.
Prepare and present a project plan based on inputs from all stakeholders.
Review solution / account set up and ensure it meets customer's business objectives.
Ensure best practices are shared with customers.
Hold customers accountable for their deliverables.
Proactively identify and communicate risks along with mitigation plans.
Organize SteerCo meetings.
Be the first point of escalation for the customer.
Ensure delivery of signed off scope within agreed timelines.
Drive adoption and change management processes.
Collaborate with cross functional teams (support, partners, CS, product, engineering, etc) as required.
Drive compliance to Implementation methodology/ process for projects executed.
Track, report and analyse metrics.
Share trends and learnings internally to drive process improvements and efficiencies.
You should apply
Strong Project, risk and stakeholder management skills.
Excellent written and verbal communication skills.
Strong collaboration skills.
Ability to listen and empathise with customers.
Strong organisational and analytical skills along with attention to detail.
10+ years experience in customer-facing roles.
Why join us?
At Rocketlane, we're all about building a great product and a great place to work. Here's why you'll actually look forward to Mondays:
Impact and ownership: You won't just be another cog in the machine; here, you're more like a turbocharged engine part. Bring your ideas, make them happen.
Work with the best: We're a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes.
Celebrate wins: Whether we're hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big.
Learn and grow: We're all about learning-and we're not just talking about the latest SaaS trends. You'll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it).
Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm. That's why we offer flexibility around hours-so you can bring your best energy, whether you're an early bird or a night owl. Pajamas optional (at least outside the office).
Best-in-Class Benefits:
Comprehensive medical, dental, and vision coverage for full-time employees and their dependents.
Industry-first HSA benefits.
Flexible Time Off
Generous 401(k) match to support your financial future.
$65k-103k yearly est. 60d+ ago
Customer Relationship Manager - Draper
Credit Corp Group
Team manager job in Draper, UT
Why You'll Love Working Here Who wants to make some good money? At Credit Corp Solutions, we're not your typical collections company. With over 2,000 employees worldwide, we've built a culture of growth, respect, and opportunity. When you join our team, you're not just starting a job - you're launching a career.
Highlights you'll enjoy right away:
* No weekends ever - enjoy your work-life balance
* Uncapped monthly bonuses - Our new reps are earning an average of $1,000 in bonuses within their first six months.
* 4 weeks of paid training - no experience? No problem
* Medical, Dental, Vision - start soon after you do!
* 401(k), Paid Time Off, & 9 Paid Holidays
* Free breakfast daily & fresh fruit options
* $1,200 referral bonus - Who doesn't want to work with their friend?
The Role - Customer Relationship Manager
As a Customer Relationship Manager (CRM), you'll be the problem-solver and guide for customers working through financial challenges. You'll:
* Build rapport and negotiate solutions that work for both the customer and company
* Work in a goal-driven environment (with big bonus potential)
* Gain hands-on experience that opens doors to leadership and advancement opportunities
What are we looking for?
* Strong communication skills - confident, clear, and persuasive
* Goal driven, KPIs, or deadlines (sales, retail, call centers, hospitality all count!)
* Empathy, professionalism, and resilience
* A competitive spirit - you love hitting goals and being rewarded for it
No collections experience required - we'll train you to succeed.
Ready to Join Us?
If you're motivated, competitive, and looking for stability with real career growth, we'd love to meet you.
Apply today and start building your future with Credit Corp Solutions!
$72k-107k yearly est. 13d ago
Customer Relationship Manager - Draper
Creditcorp
Team manager job in Draper, UT
Why You'll Love Working Here
Who wants to make some good money? At Credit Corp Solutions, we're not your typical collections company. With over 2,000 employees worldwide, we've built a culture of growth, respect, and opportunity. When you join our team, you're not just starting a job - you're launching a career.
Highlights you'll enjoy right away:
No weekends ever - enjoy your work-life balance
Uncapped monthly bonuses - Our new reps are earning an average of $1,000 in bonuses within their first six months.
4 weeks of paid training - no experience? No problem
Medical, Dental, Vision - start soon after you do!
401(k), Paid Time Off, & 9 Paid Holidays
Free breakfast daily & fresh fruit options
$1,200 referral bonus - Who doesn't want to work with their friend?
The Role - Customer Relationship Manager
As a Customer Relationship Manager (CRM), you'll be the problem-solver and guide for customers working through financial challenges. You'll:
Build rapport and negotiate solutions that work for both the customer and company
Work in a goal-driven environment (with big bonus potential)
Gain hands-on experience that opens doors to leadership and advancement opportunities
What are we looking for?
Strong communication skills - confident, clear, and persuasive
Goal driven, KPIs, or deadlines (sales, retail, call centers, hospitality all count!)
Empathy, professionalism, and resilience
A competitive spirit - you love hitting goals and being rewarded for it
No collections experience required - we'll train you to succeed.
Ready to Join Us?
If you're motivated, competitive, and looking for stability with real career growth, we'd love to meet you.
Apply today and start building your future with Credit Corp Solutions!
Job Type: Full-time
Benefits:
401(k)
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: In person
$72k-107k yearly est. 12d ago
Bilingual Dental Office Manager (with Open Dental experience) (Rose Park SLC)
Professional Dental & Orthodontics
Team manager job in Salt Lake City, UT
Professional Dental is now hiring an experienced office manager with +3 years of experience for our Rose Park (SLC) office.
The Dental Office Manager is responsible for managing the day-to-day operations of the dental office, including supervising staff, managing patient flow, handling financial and administrative tasks, and ensuring that the office runs smoothly and efficiently.
We at Professional Dental are looking for patient-focused office managers that have the desire and willingness to provide the best possible care to every patient. Being adaptable and a team player will be essential to your work at Professional Dental.
Responsibilities:
Supervise and coordinate the activities of the dental office staff, including receptionists, dental assistants, and hygienists
Manage patient flow and schedule appointments, ensuring that the office runs efficiently and that patients are seen in a timely manner
Handle financial and administrative tasks, such as managing insurance claims and billing, preparing financial reports, and maintaining patient records
Purchase supplies and equipment as needed, and maintain inventory levels
Oversee the maintenance and cleanliness of the office
Communicate with patients and staff, and resolve any issues or concerns that may arise
Implement policies and procedures to ensure compliance with dental regulations and standards
Stay up-to-date on the latest developments in dentistry and office management best practices
Job Requirements:
Bilingual (English and Spanish)
High school diploma or equivalent
+3 years experience working in a dental office, with knowledge of dental terminology and procedures
Experience working with Open Dental
Excellent organizational and communication skills
Ability to manage and supervise staff effectively
Proficiency with computer programs (Office and Open Dental)
Attention to detail
Well-organized and reliable
What We'll Offer You:
Unparalleled support to grow your career
A culture that celebrates success and diversity
$40k-55k yearly est. 60d+ ago
Seasonal Call Center Supervisor
Education at Work 3.8
Team manager job in Salt Lake City, UT
Job DescriptionSeasonal \u007C Expected through April 30, 2026 Are you a people-first leader who enjoys coaching, problem-solving, and helping others succeed? As an Intuit Product Expert Supervisor, you'll lead and develop a high-performing team of student customer service agents while partnering closely with Intuit to deliver exceptional customer experiences.
This is a hands-on leadership role where you'll make a real impact-supporting agent growth, resolving complex customer concerns, and fostering an inclusive, motivating team culture.Roles and Responsibilities
Lead & Coach:
Lead and support a team of 20-25 student call center agents
Conduct regular 1:1 coaching sessions focused on performance, development, and engagement
Provide real-time guidance and feedback to help agents meet quality, productivity, and attendance goals
Identify skill gaps and partner with training and leadership teams to strengthen performance
Operational Excellence:
Monitor schedule adherence, attendance, and timecards; make corrections and approve payroll as needed
Partner with Workforce Management and Operations to ensure proper staffing and coverage
Ensure required training and continuous learning modules are completed on time
Uphold Intuit and EAW policies, standards, and compliance expectations
Customer & Client Support:
Handle escalated customer concerns with professionalism and care
Serve as a key liaison between agents, leadership, and clients to ensure alignment
Participate in weekly and monthly business reviews, sharing insights on team performance and trends
Escalate systemic issues and recommend process improvements when appropriate
Culture & Engagement:
Foster an inclusive, supportive team environment that balances accountability with recognition
Model professionalism, integrity, and a growth mindset
Support agent success through motivation, recognition, and clear expectations
What We're Looking For
Required Qualifications:
Associate or Bachelor's degree
3+ years of experience in a call center or customer service environment
Experience coaching, leading, or supervising others
Proven ability to handle customer escalations effectively
Strong communication, organization, and time-management skills
Comfort working in a fast-paced, metrics-driven environment
Proficiency with Microsoft Office and basic reporting tools
High level of professionalism and discretion with confidential information
Preferred Traits:
A passion for coaching and developing others
Strong problem-solving and analytical skills
Ability to multitask and adapt in a dynamic environment
Openness to feedback and continuous improvement
Why Join Us?
Develop your leadership skills in a real-world supervisory role
Gain experience working with a well-known client (Intuit)
Make a meaningful impact on student employee success
Be part of a supportive, collaborative team culture
Build experience that strengthens your future career opportunities
ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT:
Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
$29k-36k yearly est. 11d ago
Seasonal Customer Service Supervisor
ASM Research, An Accenture Federal Services Company
Team manager job in Salt Lake City, UT
Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs).
+ Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs).
+ Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis.
+ Responsible for setting priorities and coordinating activities that align with set objectives and goals.
+ Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted.
+ Monitors issues and ensures that Service Level Agreements are met.
+ Identifies key issues and areas for improvement to streamline or implement new recommended procedures.
+ Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.
+ Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination.
+ Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals.
+ Communicates and collaborates with management effectively to provide and analyze metrics and reports.
**Minimum Qualifications**
+ Bachelor's Degree preferred or equivalent relevant experience.
+ 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience.
**Other Job Specific Skills**
+ Excellent written and verbal communication skills.
+ Strong leadership and customer service skills.
+ Ability to organize and supervise staff for maximum efficiency.
+ Advanced problem solving and interpersonal skills.
+ Strong customer service approach.
+ Ability to build, coach and mentor effective teams.
+ Ability to maintain consistent progress towards set priorities.
+ Dedicated focus on accuracy and attention to detail.
+ Ability to remain calm and courteous towards customers, staff, and management in periods of stress.
+ Ability to develop and maintain good working relationships with all customers and co-workers.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
62,200 - 84,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$28k-37k yearly est. 36d ago
Office Manager
Midvale 3.4
Team manager job in Midvale, UT
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Looking for a self-motivated and dedicated individual to be an office manager for Glass Doctor Auto of Midvale. Experience preferred but not required.
SALARY
$40,000 - $50,000 a year with bonuses and commissions
STATEMENT OF DUTIES
Primary Function
Is responsible for maintaining the safe, neat, clean, efficient, and professional operation of the office.
Specific Duties
Building company culture with Glass Doctor core values
Working directly with customers
Coordinating between installers and customers
Scheduling customers for service
Resolving concerns and issues
Maintaining office organization and cleanliness
Training new and existing staff
Following procedures and establishing new policies
Qualifications
Must be self-motivated, energetic and results oriented with a high level of work intensity and a bias for action.
Must be able to lead by example.
High school graduate.
Computer literate and working knowledge of word processing, business software and spreadsheet applications.
Personality suitable to communication effectively with customers and fellow employees.
Ability to provide technical and training guidance to less experienced employees.
Ability to give directions in assisting employees in a non-threatening and nonconfrontational manner.
High degree of self-confidence.
Driven to provide the highest level of customer service and satisfaction.
Ability to listen and follow directions to perform job duties without being argumentative or disruptive.
Ability to think in a logical and progressive manner.
Ability to effectively manage a variety of situations on a day-to-day basis.
Ability to write effective business correspondence.
Good communication and interpersonal skills which are particularly well suited to working with a variety of situations and employees.
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
Accustomed to working in fast moving environments requiring timely attention to details as well as unpredictable and changing conditions.
Proven track record as a team member and effective communicator. Professional appearance and personality.
Good organizational and time management skills to insure scheduled deadlines are met. Compensation: $40,000.00 - $50,000.00 per year
Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
$40k-50k yearly Auto-Apply 60d+ ago
Manager Customer Experience
The Hertz Corporation 4.3
Team manager job in Salt Lake City, UT
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$22k-32k yearly est. 60d+ ago
Office Manager
Firstservice Corporation 3.9
Team manager job in Salt Lake City, UT
Benefits: * Competitive salary * Paid time off * Training & development Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating.
As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials.
Office Manager Perks and Benefits:
* No experience is required, but 1-3 years of experience is preferred.
* Paid training.
* Full-time
* Annual company convention (determined by the owner and local structure goals)
* Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company).
Office Manager Responsibilities:
Customer Management
* Develop trust with customers by living our Core Values all day and every day.
* Creating raving fans by providing extra-mile service
* As soon as possible, convert leads to appointments by scheduling appointments for the sales team.
* Follow up on open proposals as needed.
* Keep the showroom and office organized and presentable.
* Assist in the development, management & delivery of local marketing tactics.
* Resolve customer conflicts.
Marketing
* Ensure customers feel cared for by taking pride in what you do-providing extra-mile service by going above and beyond expectations.
* Strengthen emotional connections with customers and the community by engaging in the community and making it fun!
* Support and participate in home shows.
* Support and implement local marketing efforts as needed.
Operations (Production)
* Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
* Order all products needed for jobs accurately and follow up on delivery.
* Schedule the job to meet the schedule of customer and installers.
* Communicate with installers and customers on start dates and times.
* Update the customer with ongoing details of installation and job progress.
* Discuss and obtain written permission for any changes in contracted work.
* Confirm scope of work and compensation with installers prior to start of job.
* Update Salesforce/production board daily with status of job and upcoming schedule.
Financials
* As a job is landed and produced, complete the job costing form with the pertinent details.
* Accurately update QuickBooks daily for all income and expenses.
* Track, prepare, and manage timely payment of business-related expenses.
Continuous Improvement
* Attend weekly meetings with the owner at scheduled times.
* Submit the GS&R Prep form weekly via email.
* Work weekly and monthly to meet goals.
* Be available to attend training seminars at the owner's discretion.
* Make decisions and act in accordance with Floor Coverings International's core values and mission.
Office Manager Qualifications:
* Excellent customer service skills
* Strong communication skills, particularly over the phone.
* Organized, detail-oriented, and able to multi-task.
* Experienced in bookkeeping using QuickBooks is a plus.
* Able to work independently without supervision.
Apply today!
$39k-56k yearly est. 60d+ ago
Supervisor, Support Services
University of Utah Health
Team manager job in Salt Lake City, UT
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position supervises the daily activities of the assigned department by coordinating in-service and ongoing education, monitoring quality control, and safety processes, hiring and training new staff, evaluating performance, and scheduling work shifts. Reporting staff operates in support of the environment of the facility. Staff has minimal or no interaction with the patient/family during their visit and has no involvement in the coordination of medical treatment. Staff is tasked with materials management and/or maintenance of the overall conditions of the assigned facility. This position is not responsible for providing clinical patient care.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Hurry and apply today! Submit your application with an updated resume online at employment.utah.edu
You must upload the most recent updated resume, including all your work history and experience, to be considered.
Please provide five professional references with an email and phone number on your submitted resume or as requested through the skill survey assessment.
University of Utah Health offers fantastic career opportunities, pay, and healthcare benefits from day one! We also offer a 401 K retirement plan and a work environment that values dedication, learning, and a work-life balance. Join our team! uofuhealth.org/jobfairs.
Please check your email for any updates on this job!
Responsibilities
Supervises the daily operations of the department including the interviewing and hiring of staff, training, creation of work schedules, and work assignment distribution.
Enforces the department's written standards of practice, policies and procedures, and initiates corrective action as necessary.
Evaluates job performance to ensure department job standards are being maintained.
Resolves problems, provides support, and expedites service to hospital departments.
Monitors safety and quality assurance functions by inspecting processes for completeness and accuracy.
Maintains department records and prepares monthly reports.
Monitors, orders and maintains stock of department supplies and equipment.
Participates in hospital committees and meetings, as assigned.
May assist in budget preparation.
Performs additional duties of the department, as assigned.
Knowledge / Skills / Abilities
Ability to work flexible hours, including weekends and holidays.
Ability to quickly learn new procedures and processes.
Ability to prioritize and multi-task in a fast paced environment.
Ability to develop relationships with patients, guests, and co-workers.
Demonstrated knowledge of HIPAA regulations and ability to ensure patient information is guarded and respected.
Demonstrated organization, human relations, and effective communication skills.
Qualifications QualificationsRequired
Associate's degree in a related field, or the equivalency.
One (1) year of experience in a related area.
Depending upon department of hire, a valid, State of Utah Driver's License may be required.
Depending upon department of hire, a valid CDL license with HAZMAT endorsement may be required.
Qualifications (Preferred) Preferred
One (1) year of experience in a supervisory capacity.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects involving patient care or medical equipment. This position may stand for sustained periods of time and/or walk for long distances moving from one work site to another.
We are University of Utah Health. healthcare.utah.edu
Physical Requirements Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
$45k-72k yearly est. Auto-Apply 18d ago
Door to Door Team Lead/ Manager
Shift-Actions, Perspective, Future
Team manager job in Salt Lake City, UT
Job Description This job is for experienced door to door managers, or team leaders. The job consists or hiring a direct downline is which you would be responsible to train and mentor reps. Also expected to join leadership calls and help maintain and create an exciting and hard working culture. Opportunity for growth into Partnerships and divisional roles as well.
Responsibilities & Expectations
Develop, refine and master sales skills in order to generate revenue
Learn how to effectively use sales technologies such as CRM's
Successfully engage with clients and provide necessary support for success
Promote like-minded success through friendly competition and growth mindset training
Be coachable
Promote positivity and creative thinking in order to help your team's sales and customer service processes
Demonstrate learned sales skills and abilities
Qualifications & Skills
Verbal communication
Organization
Scheduling
Time management
Professionalism
Customer focus
Earnings & Company Benefits
Managers earnings will depend or recruiting and downline efforts. Avg range is ($50,000-200,000)
Multiple extra bonuses, competitions, incentives/prizes and opportunities are available
Opportunity for free housing/furniture set up for managers based on revenue
Networking
Potential Partnership routes and Divisional roles
The opportunity to network with like-minded Individual's from all over the country!
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$54k-98k yearly est. 13d ago
Call Center Supervisor
Serenity Mental Health Centers 3.7
Team manager job in Lehi, UT
Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity.
If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.
No Healthcare Experience? We've Got You.
We're not hiring for medical know-how - we're hiring leaders. If you can motivate a team, hit goals, and keep things running smoothly, you'll thrive here. Bring your leadership skills and personal drive to achieve key metrics and help others do the same, and we'll teach you the rest.
The Role: Call Center Supervisor | Lehi, UT
You'll guide a team that's all about creating a smooth, supportive experience for every caller. From training and coaching to handling escalations with care, you'll set the tone and keep the flow calm, professional, and productive.
What You'll Be Doing:
Lead a team that brings calm, concierge-level care
Coach with heart-accountability, feedback, support, growth
Handle tough calls with grace and a focus on solutions
Use data and performance metrics to level up service
Keep standards high and the patient experience world-class
What You Need:
Minimum 1 year experience as a customer service supervisor
Background in call center environment is ideal
Passion for helping patients and developing teammates
Attention to detail and proven track record of achieving performance metrics
Clear, confident communication
Calm under pressure, quick with smart decisions
Adaptable and driven by results
Why You'll Love It:
Build your skills in an environment driven by excellence
Competitive pay based on experience
Fast-growing company = big opportunities for career progression
Luxe-level benefits: We cover 90% of medical, dental & vision
401(k) - because your future deserves self-care too
10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Bring your crew: referral bonuses when you refer great people
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
$30k-37k yearly est. Auto-Apply 54d ago
Mgr, Temple Square Guest Experience Training
The Church of Jesus Christ of Latter-Day Saints 4.1
Team manager job in Salt Lake City, UT
This position is central to the purpose of Temple Square, which is to help all guests learn of Jesus Christ and to help guests recommend others to “come and see.” The Manager of Temple Square Guest Experience Training is responsible for the development and training on Temple Square, working in close coordination with the Sr. Manager of Temple Square Guest Experience; This includes leadership, oversight, and support of initiatives and objectives coming from the Missionary Department; implementing methods for overall improvement of the Temple Square guest experience; entrusted with confidential and sensitive issues from Missionary Department leadership, and implementing direction from the Missionary Executive Council (MEC).
Required:
Bachelors degree in Instructional Psychology and Technology or Experience Design or a related field
6 years of experience in 2 or more of the following (OR equivalent combination of both education and experience):
Instructional design, experience design, guest experience, development, and evaluation of training systems.
Teaching and training experience. Multimedia, web development, and other learning technologies.
Administrative experience including personnel management, budgeting, and strategic planning.
2 years of supervisory experience.
Excellent technical writing skills.
Excellent communication and presentation skills.
Excellent Interpersonal skills.
To successfully perform the essential functions of the job, there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment.
Preferred:
Master's degree or Ph.D., preferred in Instructional Psychology and Technology or a related field Formal project management training.
Fluency in one or more languages.
Experience in linguistics and language instruction.
Experience in audio/video production.
Experience in evaluation, testing, and research.
Familiarity with the current Technology Assisted Language Learning software.
Service as a full-time missionary.
50% - Manage the work of Temple Square staff
Responsible to oversee the training and development of staff who support the Temple Square guest experience.
Execute guidelines and policies.
Conduct and oversee pre-service and in-service training.
Conduct observations and analyze reports to determine effectiveness and direction.
Counsel with Sr. Manager of Temple Square Guest Experience and HR in decisions regarding elevated issues. Execute yearly training plan, as set forth by the Sr. Manager of Temple Square Guest Experience.
25% - Training Programs
Provide oversight, direction and support to the Temple Square guest experience training and development experience.
Ensure full and accurate implementation and connection of the approved Temple Square curriculum to the guest experience.
As part of ensuring implementation and effectiveness, regularly observe the Temple Square guest experience.
Provide direct training on a regular basis. Assist Sr. Manager of Temple Square Guest Experience in carrying out assignments at the direction of the Missionary Department.
Ensure a high-fidelity implementation of Missionary Department strategy, including the following: new Temple Square guest experiences, operational processes, metrics, technical training, scheduling, quality, and support issues.
Work closely with both CRD and Curriculum personnel to ensure applicability, relevance, and effectiveness of the guest experience, under the direction of the Sr. Manager of Temple Square Guest Experience.
Continuously review current methodologies and explore new techniques and methods for better training through literature and learning from professional organizations.
Communicate and coordinate regularly with Director of Finding regarding progress of the guest experience.
15% - Operational Support
Provide 24/7 support/direction to Temple Square staff.
Apprise Sr. Manager of Temple Square Guest Experience regarding guest experience needs on Temple Square.
Ensure all operations follow Church policy and meet Missionary Department standards.
Resolve administrative and tactical concerns under the direction of the Sr. Manager of Temple Square Guest Experience.
5% - Seminars, Tutoring and Travel
Participate in regular trainings led by the Sr. Manager of Temple Square Guest Experience, as assigned.
Periodically participate in observations of and conversations with exceptional guest experience organizations.
5% - Manage Budget
Serve as the budget steward for the annual Temple Square guest experience training budget.
$39k-51k yearly est. Auto-Apply 16d ago
Customer Experience Supervisor
Audio Enhancement 3.1
Team manager job in West Jordan, UT
At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers' expectations, and build success through partnership, friendship, and trust-with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we're looking for "lifers"-members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education.
The Customer Experience Supervisor provides leadership, coaching, and operational oversight for the Sales Liaison Team and Customer Experience Specialists. This role ensures customers receive exceptional service, consistent communication, and high-quality support throughout their lifecycle. The Supervisor partners closely with Sales to strengthen customer relationships, coordinate site visits, support demonstrations and trainings, and ensure AE solutions are positioned for long-term satisfaction and expansion. The role drives execution excellence, fosters strong internal collaboration, and ensures both teams deliver a seamless, customer-obsessed experience that supports retention, adoption, and revenue growth.
Duties Include:
* Provide regular supervision and coaching for Sales Liaisons and Customer Experience Specialists
* Maintain clear expectations for customer communication, responsiveness, professionalism, and delivery of on-site/virtual support
* Facilitate skill-building in areas such as customer engagement, relationship management, product knowledge, and professional presentation
* Foster a collaborative, positive, and high-accountability team culture aligned to Audio Enhancement's values and department goals
* Serve as the point of escalation for customer issues arising from either team
* Collaborate with the Customer Success Manager to address complex challenges or recurring themes.
* Monitor weekly reports and schedules
* Assist with monthly KPI meetings
* Provide regular updates to leadership on team performance, customer issues, risks, and opportunities
* Continue to support customers in your territory as needed
Requirements
* Must have been a Sales Liaison or a Customer Experience Specialist for at least one year.
Compensation and Benefits:
Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, matching 401k.
To learn more about Audio Enhancement, visit ************************
For quick inquiries, contact *****************************
$25k-41k yearly est. 18d ago
Call Center Manager
Bath Concepts Independent Dealers
Team manager job in Salt Lake City, UT
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
How much does a team manager earn in Millcreek, UT?
The average team manager in Millcreek, UT earns between $31,000 and $124,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Millcreek, UT
$62,000
What are the biggest employers of Team Managers in Millcreek, UT?
The biggest employers of Team Managers in Millcreek, UT are: