Team Manager Jobs in Mira Loma, CA

Call Center Manager - Join Our Growing Team in Orange, CA ***This role requires you to be physically present at our location in Orange, CA*** About Us: At Do It Right Plumbers, we're not just about plumbing; we're about providing exceptional service and creating lasting relationships with our customers. We believe in the power of a positive and professional team environment to drive success. As we expand our operations, we're looking for a Call Center Manager who is passionate about building systems, processes, and teams from the ground up. This dual role combines call center management with marketing strategies, making it vital for our growth and customer satisfaction. What You'll Do: As our Call Center Manager, you'll play a dual role that's vital to our success. You'll be at the helm of developing our call center operations, ensuring we deliver unparalleled service to our customers. But your role doesn't stop there-you'll also act as a Marketing Manager of sorts, integrating marketing strategies into customer interactions to enhance engagement and promote our services. Your role will include: Strategic Development: Spearheading the creation and optimization of our call center's phone systems and processes, setting a solid foundation for scalable growth. Performance Management: Driving our call center's success by ensuring we consistently fill our 3-day Call Board with high-quality appointments, leveraging both outbound and inbound strategies. Team Leadership: Building and leading a dynamic team, overseeing the recruitment, training, and development of call center staff to excel in their roles. Marketing Analytics and Reporting: Combine your expertise in marketing and call center operations to effectively utilize analytics for tracking campaign performance, measuring ROI, and generating actionable insights for ongoing improvement. Talent Development: Actively engaging in talent acquisition and training, ensuring our team is equipped to meet and exceed our service standards. Who You Are: You have at least 5 years of experience in call center management, ideally with a background in building and scaling call center operations. You are adept at navigating fast-paced environments, with a proven ability to adapt to changing priorities and challenges. Your operational knowledge is comprehensive, encompassing KPIs, performance metrics, and the technical aspects of call center software. Tech-savviness is second nature to you, must know Service Titan software. Leadership is your forte, with a track record of developing cohesive teams and fostering a professional, achievement-oriented culture. What We Offer: Competitive salary: $80,000 - $96,000 per year, depending on experience. Comprehensive benefits package including 401(k) with 4% match, dental, health, vision, and life insurance, plus paid time off and holidays. A unique opportunity to play a key role in shaping our call center operations and contributing to our company's growth. Join Us: If you're ready to build something great from the ground up and lead our call center to new heights, we'd love to hear from you. Apply now to become a pivotal part of our team's success story. Only 1 spot available - your opportunity to make a significant impact is here.

Company Our client is a 30+ year old 3PL with over 10 locations, 5 million sq. feet of warehousing space across the United States. The core focus of their business is B2B and D2C for clients within the retail, apparel, furniture, and home goods industries. Location Ontario, California Summary The Customer Service Representative carries out all customer service activities such as responding to customer inquiries, processing orders and receipts, handling complaints in a prompt, courteous and effective manner. Other responsibilities include but not limited to coordinating routing and scheduling pickups with carriers. Qualified candidates will be able to plan, schedule, direct and execute the day-to-day distribution activities. Essential Duties & Responsibilities: Interacts in a good working relationship with customers by responding to all inquiries regarding orders, routing, shipments, inventory counts, etc. in a courteous and effective manner Prepare routing information, schedule appointments with carriers, and shipping documents. Processes and inputs all customer orders Produces inventory reports to check for product availability Produces all related paperwork and necessary information required for customer orders Coordinates special and last-minute shipping requests with the Shipping and Operations Departments, expediting any order as necessary Provides follow up with other departments to ensure service standards are being met Ensures proper invoicing of accounts by verifying computer generated invoices Prepares shipping and tracing information to customers as required Communicates customer feedback to management including any signs of dissatisfaction Acts as a liaison between the warehouse and customer in administration of the account Oversees all paperwork associated with orders and inbound receipt and maintain the corresponding files Maintains current and accurate procedure manual, which details the processing requirements of the account Filing and managing/updated Excel spreadsheets Other Education, formal training, knowledge, skills, abilities, and other characteristics which are desired for this position: Strong computer knowledge including MS Office applications Proficient in MS Excel Experience with office or clerical functions of warehousing, distribution or supply chain preferred - particularly in the retail sector Basic typing skills Familiarity with 10-key Strong communication skills, passionate about creating value to organization and customer needs Excellent customer service skills Requirements: Willingness to learn HS diploma or equivalent Bi-lingual (Spanish) is preferred, not required. Excellent oral and written communication skills. Compensation: $25-27/hour

IS LOCATED IN FONTANA, CA! Currently seeking a Precision Machining Operations Manager, with a strong machining background, that will report to the President & General Manager. This role will have responsibility for between 50-75 employees and will oversee all forging and machining operations for the organization, including EH&S, maintenance and all shipping & receiving operations. This role will oversee the implementation and operation of new machining centers in 2025 with a focus on quality and continuous improvement. As this progressive and profitable organization grows further, looking for a forward-thinking, high-energy operations professional to help lead transformational efforts! SPECIFIC RESPONSIBILITIES: Oversee all production processes, including machining operations, to ensure optimal efficiency, on-time delivery, and adherence to quality standards. Develop and execute production schedules for both forging and machining operations based on business demands. Monitor key performance indicators (KPIs) such as cycle times, output, and productivity metrics. Collaborate with engineering, quality assurance, and maintenance teams to resolve production issues Lead change initiatives in the plant, including process upgrades, equipment modernization, and operational restructuring. Ensure the successful implementation of new systems, procedures, and technologies, minimizing disruption to operations. Ensure all safety protocols are strictly followed, promoting a culture of safety throughout the plant, especially in machine shop operations. Lead, mentor, and develop a team of supervisors, production leads, and other staff members, including machinists and operators. Create and implement training programs. Conduct performance reviews, set goals, and provide continuous feedback to the production and machine shop teams. Drive continuous improvement initiatives using various techniques to enhance productivity, reduce waste, and optimize plant operations. REQUIREMENTS: Bachelor's Degree preferred or equivalent experience with at least 7+ years in a machine shop manufacturing environment. Proven experience in change management and leading successful transitions in processes, systems, and organizational alignment. Understanding of labor relations and managing unionized environments. Continuous improvement background. Must have excellent communication and leadership skills. Programming experience (CNC, PLC, or other related systems) a plus.

Core duties and responsibilities include the following. Other duties may be assigned. Board of Directors Administration · Coordinate and attend all Board and committee meetings · Prepare and distribute all Board-related documents including meeting agendas and meeting minutes · Facilitate preparation and signing of corporate resolutions for Board approval · Maintain rosters, organizational charts and Board files · Assemble and distribute Board handbook Office Administration · The Office Manager is the “public face” of the Corporation. This person should have a welcoming and personable demeanor · Greet visitors, provide basic information and/or direct them to appropriate staff · Assist telephone callers and/or direct them to appropriate staff · Distribute mail · Assist staff with administrative tasks and special projects and events, etc., as needed · Coordinate staff meetings including menu, food deliveries and setup · Some knowledge of ADP to produce workers compensation documents. · Update and distribute staff documents, e.g. rosters, organizational chart, holiday calendars, etc. · Office Supplies: order office, kitchen, and cleaning supplies. Work with office cleaning company and building manager to maintain the office · Office Equipment: maintain computer and phone equipment by working with our technology company. Monitor support requests, order equipment and stock related supplies. Maintain copy machine, office printers and postage meter · Emergency Preparedness: oversee procedures and supplies · Fire Alarm and Security Alarm System: oversee procedures · Office Administration Policies and Procedures: update and maintain · Notary Public: serve as notary for the Corporation · Other duties as assigned Human Resources Administration · Serve as the on-site liaison with third-party Human Resources firm · Serve as the on-site liaison with benefit providers, e.g. medical and life insurance programs · Maintain employee and HR files · Assist with recruitment by posting ads and overseeing the hiring process · Coordinate in-person components of new-hire onboarding plan · Assist in the performance review management process Education/Experience/Skill Set · Excellent communication skills - written, oral and interpersonal · Experience working with Board of Directors · Highest level of personal integrity and ethical standards · Must be able to maintain confidentiality · Proficient use of computer software, including MS Office platform · Must be able to establish priorities and work independently in a proactive manner · Ability to work with a diverse group of people in a collegial, team framework · Must have excellent organizational and time management skills · Must have strong problem solving skills and provided great attention to detail · Flexible to assist where needed · Must be willing to roll up their sleeves to perform all responsibilities needed to ensure success. · BA preferred. Work Environment/Equipment Used The work environment will be in a professional office setting. The noise level is usually quiet to moderate. The individual in this position may operate any or all of the following: standard office equipment including personal computer and personal automobile. Physical Activity The Office Manager is required to talk, see and hear. In the course of performing this job, the Office Manager typically spends time sitting, standing, walking, stooping, kneeling, crouching, and climbing stairs, listening/speaking, writing, and operating a personal computer and personal automobile. The Office Manager must possess the ability to lift up to 25 lbs. Compensation The salary is commensurate with experience. WHCHC pays 100% of employee health, dental and vision insurance. WHCHC matches 25% of the employee's 403(b) contribution, employee is fully vested after 1 year of contributions. Free parking, vacation and sick leave. This is a full-time position. Some evening and weekend work or meetings may be required. This position requires local travel in the normal course of performing job duties with mileage reimbursement. Must have access to reliable transportation to perform job duties, valid driver's license and meet the state required amount of personal automobile liability insurance. A criminal background check will be required. LOCAL CANDIDATES ONLY. Please email cover letter, resume and salary requirements to ****************** and reference “Office Manager Position.” Applications without a cover letter will not be considered.

Job Category: Full Time - Direct Hire Opportunity Salary: $140,000 - $160,000/Year + Benefits Are you a strategic leader ready to elevate operations and drive business growth? Our client, a leader in the landscaping construction industry, is looking for an experienced Landscape Construction Operations Manager to take charge of day-to-day operations and spearhead the next phase of business expansion. If you're a seasoned professional with a track record of improving operational efficiency and leading successful construction projects, this could be the perfect fit for you! Position Overview: As the Landscape Construction Operations Manager, you'll be responsible for overseeing daily operations, improving productivity, ensuring project quality, and driving client satisfaction. Reporting directly to the Chief Operating Officer, you'll work closely with the leadership team to set divisional goals, manage financial performance, and implement strategic initiatives to fuel business growth. Essential Job Functions: Operational Leadership: Lead daily construction operations to maximize efficiency and profitability. Establish and enforce safety policies and procedures to maintain a high-performance, safe work environment. Collaborate with the COO and sales team to set and exceed divisional goals and budgets. Monitor and analyze monthly Profit and Loss Statements to identify areas for improvement and adjust operations accordingly. Develop and execute a 3-Month Look Ahead strategy to forecast staffing and equipment needs. Manage production costs and track margins by job type and client, ensuring financial performance targets are met. Oversee material purchasing and ensure 90% buyout within 90 days of project awards. Drive operational improvements to increase efficiency and profitability. Team Leadership & Development: Build, lead, and mentor a team of Superintendents, Foremen, Project Managers, Engineers, and other key personnel. Create a culture of accountability, excellence, and collaboration. Foster a positive, results-driven work environment. Provide ongoing training and professional development to build team capabilities. Client & Project Management: Oversee project closeouts to achieve zero punch list items before turnover. Manage customer relationships and ensure monthly satisfaction survey results of 90% or higher. Proactively identify and resolve project issues to keep projects on track. Participate in pre-planning meetings to improve field budgets and identify opportunities for improvement. Financial & Strategic Oversight: Monitor COGS (Cost of Goods Sold) and operational overhead to maximize profitability. Develop and implement strategies to grow the business and expand market share. Ensure consistent accuracy in billing and forecasting. Approve and sign off on bids and contracts to ensure favorable terms. Safety Responsibilities: Ensure all operations comply with company safety policies and OSHA regulations. Train staff on safety protocols and enforce adherence to safety procedures. Qualifications & Requirements: 10+ years of experience in landscape construction or a related industry. Proven track record of improving operational efficiency and driving profitability. Strong leadership and team-building skills. Excellent analytical, conflict resolution, and decision-making skills. Deep understanding of construction contracts and project scheduling. Proficiency in MacOS and Microsoft Office Suite (Excel, Word). High emotional intelligence and ability to collaborate with internal and external stakeholders. Bilingual in Spanish is helpful but not required. Bachelor's degree in horticulture, landscape architecture, construction management, business, or a related field. Benefits Competitive salary range Full benefits: Health, dental, and vision insurance Paid time off, vacation, and sick pay Bonus structure Paid company vehicle, cell phone, and laptop\ Growth opportunity

About Us: We are a dynamic CPG brand committed to delivering high-quality products and an exceptional customer experience. As we continue to expand, we're looking for a Part-Time E-Commerce Operations Manager with strong experience to oversee the day-to-day operations of our online store, manage inventory, and ensure smooth fulfillment processes. This is a critical role that ensures our customers have a seamless shopping experience from order to delivery. Role Overview: As our E-Commerce Operations Manager, you will be responsible for overseeing the operational aspects of our online store, including inventory management, order processing, customer service, and logistics. You'll collaborate closely with the marketing and customer service teams to ensure that all orders are fulfilled efficiently, and our customers receive top-notch service. You will also work to streamline processes, implement best practices, and drive operational improvements. Responsibilities: • Inventory Management: Track and manage inventory levels to prevent stockouts and overstock. Coordinate with suppliers and warehouses to ensure product availability. • Order Fulfillment & Logistics: Oversee order processing from the moment a customer places an order until it is shipped. Manage relationships with fulfillment partners, shipping companies, and third-party logistics providers (3PL). • Customer Service Oversight: Ensure prompt and professional responses to customer inquiries, returns, exchanges, and issues related to orders. • Platform Management: Maintain and update the online store (Shopify, WooCommerce, etc.), ensuring accurate product listings, pricing, and availability. • Order Tracking & Reporting: Monitor order status and shipping timelines. Provide regular reports on operational metrics (order volume, fulfillment times, etc.) to improve efficiency. • Process Optimization: Identify bottlenecks or inefficiencies in our operational workflow and implement solutions to improve speed, cost-effectiveness, and customer satisfaction. • Collaboration: Work closely with the marketing team to ensure that promotions, discounts, and product launches are accurately reflected in the store and on time. Qualifications: • Experience: Minimum of 2-3 years experience in e-commerce operations, ideally in a fast-paced, direct-to-consumer environment. • Platform Expertise: Hands-on experience with popular e-commerce platforms such as Shopify, WooCommerce. • Strong Organizational Skills: Ability to manage multiple tasks simultaneously and keep track of deadlines. • Inventory Management: Experience with inventory tracking systems and processes. Familiarity with order management software and 3PL integrations is a plus. • Customer Service Excellence: Proven track record of managing customer service operations and resolving issues efficiently and professionally. • Data-Driven: Strong ability to use Google Sheets/Excel and e-commerce analytics to track performance, spot trends, and optimize processes. • Attention to Detail: High attention to detail, particularly when it comes to managing orders, inventory, and customer data. • Problem-Solving: Strong analytical and problem-solving skills, especially in optimizing processes and improving efficiency. • Communication Skills: Excellent written and verbal communication skills to interact with internal teams, suppliers, and customers. Bonus Points: • Experience with Shopify Plus, Klaviyo, ShipBob, or similar fulfillment platforms. • Familiarity with social media integration for order tracking and customer engagement. • Ability to think strategically and take ownership of operational improvements. To Apply: Please submit your resume to ********************* along with a cover letter that highlights your relevant experience and why you'd be a great fit for this role. In your cover letter, feel free to mention any specific tools or platforms you've used to streamline e-commerce operations in the past, please attached managed portfolio if there any. Thank you for your interest.

BELLICON moves the world! We provide more quality of life through the joy of movement with the highest quality mini trampoline and our versatile online video platform. Our bellicon trampoline, with a patented bungee suspension system, promotes health-oriented fitness training and is successfully used also in therapy and rehabilitation. All around the world, we certify instructors in the bellicon training concepts offline and through our online academy. For our young and motivated team in Los Angeles, Bellicon America is looking for an Operations Manager who is hard-working, self-thinking, creative, and innovative, as well as dedicated and disciplined in their approach to their jobs. We are a hard-working company seeking to improve our performance with like-minded team players. We are looking to fill a position with the following responsibilities: Monitoring daily operations in Customer Service and Warehouse Ensuring smooth workflows in customer service and warehouse operations by supervising processes, resolving operational challenges, and maintaining high-efficiency standards. Employee development in Customer Service and Warehouse Hiring, coaching, and training team members to improve skills and performance, fostering professional growth, and ensuring high customer satisfaction through excellent service. Reporting and regular communication with management Preparing detailed reports on performance, KPIs, and operational updates. Maintaining regular communication to align with company goals and provide transparency to European and global management. Quality assurance in the warehouse Implementing and maintaining quality control measures to ensure all warehouse operations meet company standards and customer expectations, including inventory accuracy and timely order fulfillment. Procurement management Coordinating and managing inbound procurement shipments, ensuring timely procurement, accurate documentation, and seamless integration with warehouse operations. Acting as an interface with the accounting department Facilitating smooth communication and collaboration between operations and accounting, ensuring financial processes, such as invoicing and returns, are accurately processed. Establishing and organizing consultations in the L.A. office Setting up and managing consultation processes for b2c or b2b customers, ensuring they are well-organized, efficient, and valuable for all involved parties. Organizing and moderating team meetings as a leader Planning, leading, and moderating regular team meetings to share updates, encourage collaboration, and address team concerns, fostering a positive and productive working environment. Task delegation as the lead in various projects Taking on a leadership role in diverse projects by assigning responsibilities, ensuring timely completion of tasks, and coordinating team efforts to achieve project goals efficiently. Minimum qualifications: - Bachelor's degree or equivalent practical experience. - English language skills on native speaker level, every other language is a strong plus. - At least 3 years of experience working in Operations, ideally in e-commerce Preferred qualifications: - Experience streamlining business processes to drive measurable optimization and efficiencies. - Strong spreadsheet capabilities and familiarity with operations management. - Proactive by nature but reacts quickly when the situation requires it, with strong problem-solving/analytical skills. - Strong organizational, written, and verbal communication skills. - Strong communicator comfortable interacting with diverse technical and non-technical groups, spanning all organizational levels. - Basic technical IT knowledge and affinity for the Internet and online business. - Experience with Microsoft Dynamics NAV and Shopify. We offer you: - Enjoyable working atmosphere (with a bellicon on your desk) - Modern offices in the Los Angeles area - Togetherness: team-oriented philosophy, flat hierarchies. - Efficient decision-making, close collaboration within the team and with the European HQ - Possibility of personal development in an expanding team - Health Insurance package If you would like to help people achieve more health and joy of movement with the bellicon and if you wish a company that gives you a lot of freedom to deal with the topics of health, fitness, and lifestyle, we are excited to bring our product and the BELLICON brand sustainably forward with you! Job Type: Full-time Pay: $75,000 to $110,000 + bonus + benefits Benefits: 401(k) Health Insurance Dental Insurance Vision Insurance Employee discount Paid time off Work Location: Carson, CA 90810 **NO Recruiters or staffing agency inquiries, please. Direct applicants only**

Our client, an established company in the construction industry since 2009, is seeking a dynamic Operations Manager to lead and optimize their operational processes. This role is crucial for ensuring project efficiency and effectiveness by managing staff, resources, and processes. The ideal candidate will bring a strategic approach to executing operational tasks, optimizing workflow, and enhancing customer satisfaction in our fast-paced environment. This Role Offers: Opportunity to work with a talented and passionate team. Engage in challenging and innovative projects. Competitive compensation and benefits package. A supportive and collaborative work environment. Focus: Oversee daily operations and make adjustments as necessary to ensure the company meets its goals. Lead, motivate, and manage diverse teams to foster an environment of collaboration and high performance. Conduct financial analysis and manage profit-loss responsibilities to optimize cost-effectiveness and efficiency. Implement strategic plans and changes to enhance productivity and customer satisfaction. Manage and track performance metrics and KPIs to assess operational success and areas for improvement. Skill Set: A Bachelor's degree in Business Administration or closely related field. Consideration will be given to candidates with significant relevant experience in lieu of formal education. Demonstrated proficiency in using Microsoft Excel and strong computer skills. Candidates will be required to complete an Excel-based test project as part of the evaluation process. Proven track record in an operations management role or a similar capacity within the industry. Strong leadership capabilities with a proven ability to manage and motivate diverse teams. Experience in financial analysis and profit-loss management, with a keen ability to drive profitability and cost efficiency. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

Company: Fusion Transport Fusion Transport is a rapidly growing, $300M+ third-party logistics (3PL) company with a nationwide presence. With over 40 years of industry experience, we provide integrated supply chain solutions, including brokerage, long-haul fleet services, and warehousing. Our Fontana facility is a key part of our operations, and we are seeking a Warehouse Office Manager to lead our Customer Service & Shipping Coordinator Team. Position Overview The Warehouse Office Manager will oversee daily operations in a fast-paced 3PL and cross-docking facility, ensuring efficient shipping coordination, customer service excellence, and smooth internal workflows. This role requires strong leadership, problem-solving skills, and the ability to optimize processes to enhance efficiency and customer satisfaction. The ideal candidate is a hands-on leader who thrives in logistics and can balance team management, customer interactions, and operational oversight. Key Responsibilities Operations & Customer Service Management Oversee the Customer Service & Shipping Coordinator Team, ensuring accurate and timely order processing, inbound/outbound shipment coordination, and issue resolution. Act as the primary point of contact for customer inquiries, proactively identifying and resolving shipping or delivery challenges. Maintain accurate documentation and facilitate smooth flow of goods in a cross-dock operation. Ensure compliance with operational policies, shipping protocols, and industry best practices. Team Leadership & Process Improvement Lead and develop a high-performing team, setting clear expectations and fostering a collaborative work environment. Identify opportunities for process optimization to improve efficiency and reduce costs. Provide coaching and support to ensure staff meet customer service and operational KPIs. Carrier & Vendor Coordination Work closely with carriers and vendors to ensure on-time pickups and deliveries. Track performance metrics, resolve service discrepancies, and ensure alignment with SLAs. Reporting & Communication Prepare and deliver customer reports, shipment tracking updates, and issue resolution documentation. Attend leadership and customer meetings, providing updates on logistics performance and key operational metrics. Qualifications 5+ years of experience in customer service management within a logistics, cross-dock warehouse, or 3PL environment. Bilingual in Spanish (professional proficiency) preferred. Strong knowledge of warehouse operations, cross-docking, inventory management, and carrier coordination. Proficiency in MS Office Suite (Excel, Word, PowerPoint, Teams) and experience with WMS or CRM systems. Exceptional communication, leadership, and problem-solving skills. Ability to thrive in a fast-paced, high-energy logistics environment while maintaining a customer-focused mindset. What We Offer Competitive salary and benefits package (Medical, Dental, Vision, 401K). Paid time off (PTO) & holidays. Career growth opportunities in a fast-growing company. A collaborative and dynamic work environment. If you're a proactive leader who excels in logistics, customer service, and warehouse operations, we'd love to hear from you! Apply today to join our Fontana, CA team.

Your new company Join one of the leading national Retail Developers at one of their 900k square foot malls that hosts a diverse range of stores, restaurants, and entertainment venues. Their mall is committed to providing an exceptional shopping experience for our visitors and a supportive, dynamic environment for our tenants and employees. Your new role As the Operations Manager, you will be the backbone of our mall's daily operations. Your key responsibilities will include: •Working alongside the third party Maintenance & Facilities Management vendor to ensure the mall runs smoothly. •Managing the different vendors to ensure everyone is working towards the same goal, including Security, Janitorial & Maintenance •Coordinating with tenants to address their operational needs and concerns, fostering positive relationships. •Implementing and monitoring safety protocols and emergency procedures. •Managing budgets and financial plans, ensuring cost-effective operations. •Conducting regular inspections and audits to maintain high standards of quality and compliance. •Collaborating with the marketing team to support promotional events and activities. What you'll need to succeed To excel in this role, you will need: •Proven experience in operations management within Retail properties, preferably Malls. •Strong leadership and team management skills. •Excellent communication and interpersonal abilities. •A proactive approach to problem-solving and decision-making. •Knowledge of safety regulations and compliance standards. •Financial acumen and experience managing budgets. •Flexibility to work varied hours, including weekends and holidays, as needed. What you'll get in return You will receive a generous compensation package that includes a competitive salary and benefits. You'll also have the opportunity to grow within a greatly ran Real Estate organization. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

A RESTAURANT MANAGER IS: The Restaurant Managers are the heart of the management team - motivating and coaching the hourly team, running stellar shifts, and ensuring each of our guests has an unparalleled experience. YOU WILL BE GREAT AT D&B IF: You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene. You are able to communicate to the Employees and Guests in a way that inspires FUN! You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level! You have never met a Goal you can't beat! You can handle 100K days and while walking five miles a shift! You can live, love and embrace the Dave & Buster's culture! DAY IN THE LIFE... Better Together! At D&B, we believe that each person and every position matters; everyone contributes to our success! You are responsible for tens of millions of dollars' worth of FUN and a team that is worth twice that! You get to work with the most talented group of Managers and Employees in the industry and you are responsible for hiring, training, developing and retaining the "best of the best." You HAVE TO celebrate your team's successes, train them on service standards, and develop their strengths. You get to drive results through your team. You Got It! At D&B, we believe that each person and every position matters; everyone contributes to our success! The "You Got It" attitude is contagious - it starts with you, extends to your team and makes our Guests love spending time at D&B! You lead from the front and set the FUN (PACE & TONE) for the shift. You make executive decisions - if you see a Guest in need, you have the power to identify a fix and MAKE IT HAPPEN! We strive for 100% "table touches" and this means that you and your team are moving really fast! Play Your Heart Out At D&B, we just can't help entertaining Guests and showing them a great time. You get to come up with creative ways to drives sales each day! Like to party? We like to party… You get to host mini parties shiftly, weekly, monthly, quarterly, or annually to communicate and motivate your team. Your "office" is on the "floor" and you help create the ultimate Guest experience. There is nothing like working the "Midway" on a Friday night, blink twice and your shift is over! Get ready to kick it up to "warp speed!" Game Changer At D&B, we believe that having the passion, pride and drive are what makes us different. We are passionate about winning and love to celebrate success - you work hand-in-hand with the rest of the management team to drive financial results. Have a vision? Share it with your department and track your success! We believe in a well-balanced schedule that drives sales and ensures Guest service. Safety first. You create a well maintained, safe, secure, and sanitary environment for all D&B guests and staff. And, because we expect you to "Act like you own it" your job includes everything listed above PLUS the ever-popular "other duties as assigned." If you see a need, meet it; if you have an idea, share it; if you see a team member needing help, jump in and lend a hand! Working Environment Non typical Restaurant environment. We have great food, millions of dollars' worth of games, host the best Special Events and have thousands of people coming to have FUN! Dress to impress, we are business casual but with a tie! Our business is nights, weekends and holidays and our Managers know that is our niche'. Working Environment Non typical Restaurant environment. We have great food, millions of dollars' worth of games, host the best Special Events and have thousands of people coming to have FUN! Dress to impress, we are business casual but with a tie! Our business is nights, weekends and holidays and our Managers know that is our niche'. LEGAL MAKES US SAY The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. Must have regular and predictable attendance. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. OK, now that "Legal" is over, how could you not want to work here!

*Job Title:* Dental Office Manager *Job Type:* Full-Time *Pay: *$32.00 - $36.00 per hour *Schedule:* Monday to Friday *About the Role* We are looking for an experienced Dental Office Manager who is passionate about the dental industry and committed to career growth. This role offers the chance to build long-term success in a supportive and professional environment. The ideal candidate must have experience with HMO billing, treatment coordination. At our practice, we believe that exceptional customer service is the key to growth. If you are a motivated individual with a "can-do" attitude we would love to hear from you! *A minimum of 2 years of recent experience as a Dental Office Manager is required.* *What We Offer* • Competitive performance-based bonuses • Opportunities for growth and advancement • A supportive and collaborative work environment • Continuous learning and leadership development *Responsibilities* • Lead and inspire the team to achieve office goals • Manage patient schedules effectively • Present treatment plans and financial options to patients • Communicate warmly and clearly with patients to ensure excellent care • Follow up on patient treatment plans and needs • Lead daily team huddles to maintain focus and morale • Oversee billing, insurance claims, and account tracking *Requirements* • Experience with HMO and Denti-Cal billing • At least 2 years of recent experience as a Dental Office Manager or Treatment Coordinator • Strong customer service and interpersonal skills • Reliable, detail-oriented, and independent • Availability to work Monday to Friday, 8:45 AM - 6:00 PM *Preferred Qualifications* • Familiarity with Dentrix or Dentrix Ascend • Spanish language proficiency Job Type: Full-time Pay: $32.00 - $36.00 per hour Expected hours: 40 per week Benefits: * Employee discount * Paid time off Schedule: * Monday to Friday Experience: * Dental Office Manager: 1 year (Required) Ability to Commute: * La Mirada, CA 90638 (Required) Work Location: In person

The Operations Manager is an integral part of Fenix Marine Services Terminal Management Team. Reporting to the functional department manager you will execute daily operational plans and maintain a safe and healthy work environment. You will manage and direct union foremen, longshore labor, clerks, and mechanics. To be successful in this position you will need to meet established operational goals and maintain positive labor relations in a fast pace and high stress industrial environment that requires sound decision making and constant communication. In an average day you may find yourself on a ship that's a quarter mile long, unloading a train from Cincinnati, or next to one of the largest gantry cranes in North America. Key Responsibilities Directing and managing union workforce to include: communication of job expectations, compliance with contractual standards, grievance resolution, and disciplinary action including termination. Identifying safety issues and implementing corrective actions emphasizing standard operating procedures. Recruiting, training, scheduling, approving payrolls and reviewing the performance of employees. Managing labor, employees, and vendors to achieve production, safety, and financial targets while promoting positive working relationships. Labor force planning for efficient manpower utilization and equipment requirement forecasting to optimize operations. Meeting all customer service level agreements. Preform other responsibilities and duties as needed. Requirements Minimum Qualifications College degree or applicable work or military experience. Computer proficiency. Must be willing and able to work days, nights, weekends, and holidays. Must possess a valid driver's license and have the ability to obtain a Transportation Worker Identification Credential (TWIC) card. We Are Looking For Those who thrive under pressure, think on their feet, solve problems, and stay positive. Excellent teamwork and communication skills. Fenix Marine Services is a drug-free workplace and an equal opportunity employer. We value diversity. All employment is decided based on qualifications, merit and business need.

QAI Job Number: QAI-OPSMGR- 01052024 JOB TITLE: Operations Manager BACKGROUND: Founded in 1995 by a group of experienced certification and testing experts, QAI is an independent third-party testing, inspection, and certification organization that serves the building, technology, and construction industries (among others) with cost-effective solutions through our in-house capabilities/services, and an established world-wide network of qualified affiliates. The QAI name and logo have become well-recognized throughout the Certification world resulting in steady growth of our Certification, Testing, and Inspection business streams. Over the last decade, the QAI business has grown substantially and is now recognized as major player in most of the markets it competes in. A successful candidate for this role would be a talented and motivated individual, with a minimum 10 years of experience related to laboratory management or product compliance, to fulfill the following tasks at our office located in Rancho Cucamonga, CA. The ideal candidate will be someone who is positive, a self-starter, motivated, a good team player and an effective communicator. The Rancho location focuses on fire and physical testing of building products and electrical products and components to support certification of these products. DUTIES: Under direction from the Vice President of Operations: Provides overall leadership to the branch location Is QAI's designee for making local decisions on testing and operations. Acts as the local deputy for the Technical Manager or the Director of Engineering. Responsible for ensuring the location follows all QAI's policies and work procedures, such as purchasing policy and revenue recognition policy Ensures Quality Management System and accreditation requirements are followed. Assists in matters of QAI's accreditation and resolution of CARs Responsible for location / division meeting QAI customer service expectations Responsible for location / division meeting QAI budget goals Responsible for local supervision of testing activities and efficiency of work performed. Has local responsibility for Document Control. Recommends local hiring and training of staff. Screens applicants and makes recommendations on hiring. Maintains local training records. Responsible for carrying out local technical staff training programs. Assigns work and monitors staff. Approves invoices, bills and other expenditures per QAI's purchasing policy. Recommends capital equipment, accreditation scope expansions, and business opportunities Ensures location / division follows all safety and employment regulations Has overall local responsibility for maintaining proficiency in testing standards, for areas in the QAI scope of accredited testing, as defined in the IAS Policy on Proficiency Testing for Laboratories. Scope of technical authority shall be limited by the level of authorization as shown in QSF 22.3-5, Authorization Matrix. Provides technical assistance to sales. Supervises to ensure assigned projects are completed as scheduled and as cost-effectively as possible. Ensure operation provides support for sales and marketing initiatives, as needed Other duties as may be assigned by their manager on occasion QUALIFICATIONS: The successful candidate will, as a minimum, have: Bachelor's Degree in a relevant technical field, or equivalent work experience 10+ years' experience in a management or supervisory role. Ability to manage a team autonomously and uphold company values and integrity. 10+ years' experience working in a relevant testing field Demonstrated history managing diverse teams Demonstrated history of effective problem solving, planning and decision-making skills Experience managing a P&L Should have a sound background in quality management and quality standards such as ISO/IEC 17025 and ISO/IEC 17020 or equivalent. Experience creating strategic plans and supporting business development Excellent written/oral communication skills. Advanced knowledge of MS Word, Excel, and PowerPoint. Ability to work in a fast-paced environment The following additional skills are preferred: Experience working in an ISO 17025 accredit testing lab Knowledge of USA and international building product and/or electrical products standards and codes Registration or ability for registration as a Professional Engineer (P.E.) is useful but not mandatory Understanding of certification (ISO 17065) and inspection (ISO 17020) accreditation requirements Key Technical Competence: Sound knowledge of the testing requirements and capabilities of the areas under supervision. Sound knowledge of the business requirements of the areas under supervision. Able to identify resource requirements and communicate those requirements throughout the organization. Able to communicate business and technical requirements to others under supervision. Applies sound judgment to business and technical situations. ADDITIONAL INFORMATION: Candidates must hold a valid driver's license. Candidates must hold a valid passport, or be able to obtain a valid passport, and must be able to travel to local and international destinations. The successful candidate will progress, subject to satisfactory performance, through a 3-month probation and training period. QAI Laboratories offers a competitive compensation and benefits package including base salary, extended medical, dental, and 401K matching programs. APPLYING: QAI Laboratories offers a comprehensive compensation and benefits package including base salary and bonus/commissions, medical, dental, and other perks. We are committed to the long-term success of our employees. Interested? Please submit your resume and cover letter here. Check out our other career opportunities on our website careers page: qai.org/join-our-team/. Join our Team! Learn, Develop, Grow! At QAI, you will have the opportunity to put your aptitude, experience, knowledge, and desire to learn to the test. We make a difference in people's lives through the work we do as a top-notch Product Testing, Certification, and Inspection body whilst providing rewarding careers for our employees. Equal Opportunity Employer QAI Laboratories is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Note: No sponsorship is available. ***

This management position serves as an instrumental component of the day to day activities within the claims unit. Primary functions include coordinating, directing, and overseeing claims activities of a team(s). Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices. Job Duties Review claim files regularly for quality. Track and monitor all statistical measures and behavioral indicators to evaluate Claims Reps performance (e.g. file review, audits, reports and complaints). Coach and counsel employees on performance in a responsive and timely manner. Resolve a variety of customer service issues through communication and interaction. Implement effective ways (internal/external) to monitor and evaluate customer concerns, issues, satisfaction, and anticipate customer needs. Manage employee recruitment and development effectively. Identify and implement staff development and training needs to support an effective succession plan. Lead meetings in collaboration with unit management to communicate goals with direct reports and reinforce/monitor behavior that furthers technical and customer service performance expectations. Maintain knowledge of current industry developments and best practices. Participate in committees and projects that will support the organization's goals and objectives. Qualifications Bachelors Equivalent combination of education and experience Preferred 4-6 years Automotive Claims handling Required 1-3 years Supervisory Preferred Advanced organizational, planning and delegation skills critical. Advanced oral and written communication skills necessary. Advanced interpersonal skills essential. Ability to effectively lead change required. Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required Chartered Property Casualty Underwriter - Insurance Institute of America Preferred The starting pay range for this position is: $88,300.00 - $117,700.00 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance. . Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

Job Details Long Beach, CA SeasonalDescription The makeup manager reports to the general manager and is responsible for hiring, training, and staffing all makeup artists for the event. The makeup manager ensures all makeup looks are executed exceptionally. The makeup manager will clean, maintain, and organize the makeup department inventory. The makeup manager will ensure all artists are able to clean and maintain their makeup station and equipment. The makeup manager will work alongside the wardrobe manager and performance manager to help realize the characters and themes of the event. The makeup manager will work alongside their artists and use airbrush, prosthetics, and hair styling on actors throughout the event to help create the final look of the event's characters. Makeup managers will work on several actors a night, typically producing the designated look in under 10 minutes. The makeup manager will be on radio so they may communicate with their team and the rest of management. Airbrush experience is required. The makeup manager will track inventory, order supplies, and track expenses. Qualifications Physical Requirements Be able to stand, walk and work in varying environments for up to 6 hours at a time. Ability to work a varying schedule in terms of days and hours, as dictated by business needs. Ability to lift 25 lbs. Perks 20% off discount in the gift shop Free, unlimited admission to all Thirteenth Floor Entertainment Group events on select nights throughout the Halloween season 2 comp tickets to share with family and friends. Valid on select nights throughout the Halloween season for any Thirteenth Floor Entertainment Group event Weekly pay Flexible schedule Equal Opportunity Employment Thirteenth Floor Entertainment Group is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, gender expression, arrest record or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. All applicants must be 18 years old or older and sign a non-disclosure agreement. Thirteenth Floor Entertainment Group is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation. Thirteenth Floor Entertainment Group participates in E-Verify as required by law.

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Underwrites new and renewal business, approves policy changes, maintain workload, and controls written business up to and including the time of binding according to Company guidelines and established CRC procedures. Provides leadership to a production/underwriting team. Provides high quality professional service to Agents and Carrier Partners. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Meet or exceed production goals as assigned by manager. 2. Underwrite new and renewal business. 3. Supervise a multi-person team ensuring all pertinent information is communicated. 4. Develop and maintain excellent relationships with clients. 5. Market all products and services to clients. 6. Communicate properly and timely with all producers regarding submissions and decisions for new or renewal business. 7. Approve and disapprove endorsement requests according to internal and Company guidelines. 8. Monitor accounts to ensure compliance with the firm's policies and procedures. 9. Monitor production, hit ratios, renewal retention ratios spread of risk and other production and quality measures to minimize risk and predict future success. 10. Review and handle policy servicing requests (endorsement, audits, Company requests, Certificates, Premium Finance Notices and Cancellations, etc.) appropriately. 11. Review inspection reports and compare to the conditions that were represented at the time of binding and take appropriate or needed actions. 12. Meet or exceed file documentation standards, comply with underwriting authority level standards and pass all audits - both internal and external. 13. Maintain necessary licenses to produce business. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree or appropriate insurance designation 2. Three years of experience in production and marketing of new accounts 3. Must be licensed in corresponding areas of insurance 4. Must be able to understand and analyze necessary components of insurance policies 5. Ability to understand the client's needs and have knowledge of the risk exposures associated 6. Recognize new trends and developments in the insurance industry and be able to incorporate into strategies 7. Must have knowledge of commercial multi-line underwriting and rating 8. Must have ability to use company automation to include Windows, Delphi, Word, DocuCorp, Rackley ISO Rating Software 9. Ability to develop, foster, and maintain an excellent working relationship with agencies 10. Provide necessary instruction to underwriting support staff 11. Exercise discretion in making decisions 12. Leadership and team playing skills 13. Maintain current knowledge of the insurance industry 14. Good written and verbal skills 15. Maintain travel schedule depending on the needs of clients, Agents, and new business 16. Ability to work extended hours when necessary The annual base salary for this position is $80,000.00 - $100,000.00 General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site. Depending on the position and division, this job may also be eligible for TIH's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

ADT is currently seeking a bright and assertive Tech Engineer Team Managers in your area. As an ADT Tech Engineer Manager, you will lead a dynamic team of 10 to 15 Tech engineers (TEs) who are a hybrid sales & technical workforce whose core responsibilities include: * Conducting in-home, consultative walk-throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT's robust Security & Smart Home portfolio that best meet customer needs . * Providing ADT's customers with a world-class onboarding & installation experience which entails performing a quality installation-including device set up and configuration, customer education & training of their system and setting up tailored smart home routines / automations * Driving ADT growth-self-generate customer sales & install appointments via customer referrals and prospecting activities. Tech engineers are expected to spend ~10% of their time on these types of activities. As an ADT Tech Engineer Team Manager, you are expected to take a 'hands-on' approach to driving your team's performance across key sales & operational KPIs. Additionally, you are expected to nurture a high performing team & culture by executing effective programs to train & upskill existing TEs and hire, onboard and retain new hires. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To continue to drive World Class Customer Experience, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. Responsibilities: * You will work in a dynamic, collaborative environment, working closely with customers and coworkers. * This role may require you to drive to perform job responsibilities. * Responsible for planning, implementing, and managing the activities of the High-Volume Tech Engineer (TE) Design Specialists work force for a designated geographic footprint. * Train, Mentor, develop, motivate, and coach Tech Engineer to generate leads, upsell equipment, conduct consultative customer experience and install smart home products that best fit the customer's needs. * Curate relationships between new customers and the ADT brand and product portfolio. Takes ownership in understanding and communicating ADT and the Smart Home solutions. * Participate in recruiting activities to select and hire new Tech Engineers, as required. * Formulates a sound business plan to provide cost efficient service for targeted growth in accordance with established plan and market share targets. * Regularly conduct team huddles and staff meetings with the purpose of communicating & coaching TEs on current policies and procedures, techniques, new products and services, new promotions and area advertising (in partnership with local sales leadership) and reviewing individual and team metrics * Conduct regular coaching and formal performance management conversations with Tech Engineers * Establish and maintain a high level of quality and timely job completions to customers for maximum retention. * Model and champion ADT values. Creates a safe environment for the discussion and resolution of values-related issues and concerns. Experience: * 3 to 5 years of people leadership experience; with direct experience managing customer-facing team members in a fast-paced, high-volume sales environment * Proven track record of successfully building and developing high performing & customer-centric teams Skills: * Possess excellent interpersonal & communications skills-with firsthand experience with consultative selling / educating customers on products and services * Highly analytical and strong conceptual problem solver * Driven and highly entrepreneurial-able to successfully manage diverse team & achieve budgeted targets with minimal oversight Education: * Associate degree or equivalent related experience Pay and Benefits Disclosure The salary range for this role is $66,560.00 a year as well as Auto Allowance and Monthly bonus structure. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

ADT is currently seeking a bright and assertive Tech Engineer Team Managers in your area. As an ADT Tech Engineer Manager, you will lead a dynamic team of 10 to 15 Tech engineers (TEs) who are a hybrid sales & technical workforce whose core responsibilities include: Conducting in-home, consultative walk-throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT's robust Security & Smart Home portfolio that best meet customer needs . Providing ADT's customers with a world-class onboarding & installation experience which entails performing a quality installation-including device set up and configuration, customer education & training of their system and setting up tailored smart home routines / automations Driving ADT growth-self-generate customer sales & install appointments via customer referrals and prospecting activities. Tech engineers are expected to spend ~10% of their time on these types of activities. As an ADT Tech Engineer Team Manager, you are expected to take a ‘hands-on' approach to driving your team's performance across key sales & operational KPIs. Additionally, you are expected to nurture a high performing team & culture by executing effective programs to train & upskill existing TEs and hire, onboard and retain new hires. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To continue to drive World Class Customer Experience, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. Responsibilities: You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role may require you to drive to perform job responsibilities. Responsible for planning, implementing, and managing the activities of the High-Volume Tech Engineer (TE) Design Specialists work force for a designated geographic footprint. Train, Mentor, develop, motivate, and coach Tech Engineer to generate leads, upsell equipment, conduct consultative customer experience and install smart home products that best fit the customer's needs. Curate relationships between new customers and the ADT brand and product portfolio. Takes ownership in understanding and communicating ADT and the Smart Home solutions. Participate in recruiting activities to select and hire new Tech Engineers, as required. Formulates a sound business plan to provide cost efficient service for targeted growth in accordance with established plan and market share targets. Regularly conduct team huddles and staff meetings with the purpose of communicating & coaching TEs on current policies and procedures, techniques, new products and services, new promotions and area advertising (in partnership with local sales leadership) and reviewing individual and team metrics Conduct regular coaching and formal performance management conversations with Tech Engineers Establish and maintain a high level of quality and timely job completions to customers for maximum retention. Model and champion ADT values. Creates a safe environment for the discussion and resolution of values-related issues and concerns. Experience: 3 to 5 years of people leadership experience; with direct experience managing customer-facing team members in a fast-paced, high-volume sales environment Proven track record of successfully building and developing high performing & customer-centric teams Skills : Possess excellent interpersonal & communications skills-with firsthand experience with consultative selling / educating customers on products and services Highly analytical and strong conceptual problem solver Driven and highly entrepreneurial-able to successfully manage diverse team & achieve budgeted targets with minimal oversight Education: Associate degree or equivalent related experience Pay and Benefits Disclosure The salary range for this role is $66,560.00 a year as well as Auto Allowance and Monthly bonus structure. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.