Team manager jobs in Mississippi

- 263 jobs

Operations Manager
Grammer Americas 3.5
Team manager job in Meridian, MS
GRAMMER is specialized in developing and manufacturing components and systems for car interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains. As a global partner to the vehicle manufacturing industry, we are represented around the world by our two divisions, Automotive and Commercial Vehicles. Our employees are constantly engaged in developing and producing innovative, flexible solutions to meet challenges in today's competitive global market. GRAMMER can be found on four continents with more than 50 production, distribution and logistics sites in 20 countries. GRAMMER is a leading North American full service automotive supplier of highly engineered thermoplastic components and assemblies for interiors and air and fluid management systems. Culture: Here at GRAMMER, we foster a culture that embraces our Grammer CODE: Collaborate in an inclusive environment, Openness in communication and ideas, Drive for results with energy and Empower yourself and others by taking ownership of decisions and actions. What we are looking for: Grammer is looking for an Operations Manager to join our location in Shannon, MS. The ideal candidate will enjoy working in a team environment. This individual will have an opportunity to make lasting and positive changes in our team! This position reports directly to the Grammer Tupelo Plant Manager The Operations Manager's goal is to deliver the planned budget commitment measured through gross margin, inventory levels, and operational efficiency including ensuring the fundamentals in the plant: safety, customer satisfaction, quality and on time delivery, empowerment of employees, manage budgets to drive the appropriate actions to adapt plant resources and costs to volume variation and launch readiness for new programs. What you will be doing: Responsibilities as they relate to current and new projects include establishing capital needs, launch strategy, project timing, employee involvement, customer representation and cross-functional communications and alignment relating to the projects. Lead by example to build and maintain a plant culture that embraces the values of CODE - Collaboration, Openness, Drive, and Empowerment. Challenge traditional boundaries and eliminate barriers which do not promote continuous improvement of the enterprise. Support and ensure safety policies and procedures are consistently followed throughout the facility. Lead, support, and develop the Production Supervisors, Technical Supervisor, and Process Technicians. Establish and track Production Department objectives/KPIs. Support root cause analysis and proper resolution to conflict. Report out KPIs, challenges, and planned corrective action implementations to various levels of leadership. Assess/evaluate team members to ensure continuous development and opportunities for internal growth/succession planning. Assist in establishing and monitoring key operating objectives of the production facility. Participate in future planning and proactively lead/support continuous improvement projects. Actively work with and effectively communicate to floor personnel to ensure quality product. Issue process improvements and cost reductions as required. Maintain appropriate manning and schedules to support customer requirements. Understand and facilitate continuous improvement of Quality and Environmental Systems (TS16949 and ISO 14000). Participate as a member of the plant Management QOS review team. Along with the total plant management team, develop and maintain healthy community relations. Act with a high sense of urgency, in particular with respect to customer needs. Assure that quality product is maintained along with production schedules being met. Set stretch goals/targets for direct reports and achieve them through rigorous use of continuous improvement and employee involvement methods. Responsibilities: Develop and follow production plans, as well as Grammer standard processes; ensure feasibility of production plans. Achieve financial targets: prepare and present the Operations budget; manage the actual production costs based on target costs; maintain product margin, and monitor serial productivity (labor level, material consumption, etc.). Manage the Operations teams: ensure appropriate staffing, maintain working environment according to Grammer Environment, Health, & Safety (EHS) standards, detect and advise training needs, share information (transparency), participate in people development initiatives. Meet established customer specifications concerning cycle time, delivery, quality, quantity and costs; implement preventative and corrective measures in the production process to ensure that customer demands are properly met; coordinate with Quality team to meet all customer standards. Implement action plans to improve functionality/productivity and to obtain program and Grammer objectives; make necessary corrective adjustments. Coordinate resource planning concerning inventory, equipment, staffing, activities, etc. Maintain dashboard indicators/status reports to monitor lead time, supply-chain targets, EHS, performance, etc. On the Job Training (OJT) of peers and Stop Scrap procedures. Develop proactive interrelationships between the plant supervisors and other functional support departments. Responsible for maintaining morale and employee relations in the plant Facilitate the Development of the operating budget and the capital budget Know and apply GPS (Grammer Production Systems) Principles. Lead by Example; Be Respectful, Be Prompt, Be Consistent, Be Available Environment, Health, and Safety (EHS) Responsible for the application of safety standards and for adhering to TS16949, ISO 14001 and 45000 standards using GPQ (Grammer Produces Quality) methodology (All functions) Ensure the plant functions according to the Control Plans, the established policies and procedures and adheres to all safety, environmental, and quality standards. Responsible for resolution of all safety related issues in a timely manner within the area Monitor safety performance of the department and make improvements as required. Ensure workforce has completed all safety related training requirements Perform safety observation tours at scheduled intervals. Maintain excellent housekeeping in your areas at all times. Comply with all safety and environmental regulations Quality Ensure ALL Quality Gates/Quality Inspections/Error Proofing/FTQ Checks have been executed per the Process Control Plan every shift, every day. Perform daily layered process audits, address findings immediately. Approve all the Operator work instructions and work instruction revisions. Investigate, communicate, and resolve quality issues promptly. Use alarm and escalation process as defined Implement containment activities in a timely manner. Responsible for quality performance of the production lines as measured by KPIs on a daily basis. Use KPI charts to document activity. Perform scrap reviews on a daily basis and communicate/escalate issues. Use KPI charts to document activity. Execute Quality System Requirements, both Customer and Grammer GPQ system Products/Volume/Effective planning and scheduling (man, machine and material) of production area to meet production plan. Monitor hourly and daily throughput to ensure production plan adherence according to MPS and Production Plans. Effectively communicate and work with all departments (maintenance, engineering, HR, quality, logistics and IT) to resolve issues in a timely manner. Responsible for the proper training and certification of all operators, BCI, and inspectors supporting the production area Maintain Production plan adherence, productivity, performance data on visual boards Gemba walks Cost Approve and execute engineering and process change introduction into production Identify and implement cost reduction ideas/Support Cost Reduction Roadmap Lead kaizen workshop events, execute improvements identified Achieve Mfg. KPIs for Safety, Quality, Volume, Cost, Scrap, Productivity Understand, Track, and Meet Budget Commitments Align resources amongst Business Units to meet Plant Priorities Communication/Environment/Drive an atmosphere of trust, respect and accountability. Train, coach, inspire, and engage Supervisors/Shift Leaders/Team Leaders Effectively resolve and communicate issues to the team. Effectively communicate and work with all department (maintenance, engineering, HR, quality, and IT) to resolve issues in a timely manner. What you will bring along: Bachelors Degree in a related field of study A minimum of 5 years experience in a similar role A minimum of 10 years experience in the Automotive industry or a similar large-scale manufacturing environment Plant start-up or high product launch exposure a plus Plastics experience preferred Greenfield/Brownfield launch experience is a plus. Experience in production management and lean manufacturing, production systems, Toyota production system Experience in team management with leadership and coaching skills Ability to build and manage a P&L budget. Knowledge in Finance. Highly reciprocal with strong consultative, analytical, time management, and project management skills with the ability to influence, resolve complex problems, and identify systemic issues. Experience handling difficult situations effectively, negotiate persuasively, communicate information and convey ideas clearly. Initiate and develop important relationships based on trust and credibility. Ability to independently drive innovation and foster the development of new ideas/approaches/methods. What we can provide you: Medical, Dental, and Vision coverage Tuition reimbursement programs 401(k) match Robust EAP services Developmental opportunities Much more!
$53k-90k yearly est. 2d ago
Care Team Manager
Elara Caring
Team manager job in Jackson, MS
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : FULL TIME 8-5 UP TO 50K ARBOR NORTH MICHIGAN You take pride in your ability to help people, in any environment, and that perfectly aligns with our culture. Our Care Team Managers are truly valued, and essential, in providing the best care to each patient, every day. At Elara Caring, all our team members play an integral role in shaping the future of healthcare. Being a part of something this great, starts by carrying out our mission every day through your true calling: supporting an amazing team of compassionate and dedicated healthcare providers. Delivering the right care, at the right time, in the right place is the mission that inspires Elara Caring, and that starts with the right people. Currently, we serve over 65,000 patients nationwide, with constant opportunities to have a significant influence in the lives of our patients and their families. This means you have countless ways to make a difference in your role as Coordination Team Lead by helping your team to reach their full potential. To continue to be an industry pioneer delivering unparalleled care, we need Care Team Managers with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? * You'll work in a collaborative environment * You'll be rewarded with a unique opportunity, working with elite team of healthcare professionals * Outstanding compensation package * Comprehensive onboarding and mentorship * Opportunities for advancement * Medical, dental, and vision benefits, 401K match and paid time off for full-time staff What is Required? * High School Diploma or GED * 3 years of experience in the home care industry, or fast-paced office environment * 2 years of coordinating, and management experience is preferred * Knowledge of Medicare and Medicaid, home health care benefits, policies and procedures * Excellent computer and communication skills, with ability to work in fast-paced environment * Reliable transportation to perform job responsibilities You will report to the Branch Director, Alternative Branch Director, or Regional Branch Director. This is not a comprehensive list of all job responsibilities; a full will be provided. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #ElaraGA We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.
$41k-85k yearly est. Auto-Apply 45d ago
Office Manager - Food Service
Northwest Mississippi Community College 4.1
Team manager job in Senatobia, MS
The Food Service Office Manager is responsible for overseeing the administrative and office functions that support the daily operations of the Food Services Department. This position ensures accurate recordkeeping, efficient office operations, and effective communication between staff, management, and external vendors. The Food Service Office Manager provides leadership in office administration and supports the Director of Food Services in coordinating financial and operational tasks. This is a 9-Month general staff position reporting the Director of Food Service. QUALIFICATIONS: High school diploma or equivalency Ideal candidate should have a positive attitude, be productive with minimal supervision, and have a good attendance record Experience using technology including email, word processing, spreadsheet, database, and Internet use. PREFERRED QUALIFICATIONS: Two years food services experience HOURS OF OPERATION: Monday - Friday (7:00 a.m. - 3:00 p.m.)* *Hours may vary to meet the needs of the department ESSENTIAL DUTIES AND RESPONSIBILITES: The essential duties and responsibilities include but are not limited to the following: Oversee daily office operations to support the Food Services Department. Assist with the preparation and processing of invoices, purchase orders (POs), and departmental expense records. Perform daily safe reconciliation, cash register counts (morning and afternoon), and prepare bank deposits. Process corrections of campus cards as needed. Monitor, order, and reconcile office supplies and food service office equipment; coordinate maintenance requests and work orders. Maintain filing systems, department mail, and daily paperwork requirements. Support and assist with budgeting and financial reporting for the Director of Food Services. Assist food service employees with timekeeping, payroll submissions, and distribution of paychecks for food service employees. Assist department managers with training and onboarding, and personnel recordkeeping of food service staff. Provide customer service by responding to inquiries from staff, students, vendors, and general public. Assist with food service operations as needed, including working the cash register, helping on serving lines, preparing/cooking food, cleaning, and dishwashing. Provide additional support or perform other duties as assigned to ensure smooth and efficient operations of the Food Services Department. Maintain a professional work environment, and abide by NWCC rules and policies. Perform all other duties as assigned by the Director of Food Service. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Strong organizational skills and attention to detail Experience using technology including email, word processing, spreadsheet, database, and Internet use. Strong interpersonal skills to interact tactfully and courteously with students, faculty, staff, and the general public. Ability to collaborate with others and work as part of a team. Demonstrate oral and written communication skills to interact with a wide range of diverse individuals. PHYSICAL DEMANDS AND WORK ENVIRONMENT Must work well in a team environment Must be able to perform tasks that may require stretching, reaching above head, and shoulders Must be able to properly lift up to 50 lbs. Must be able to perform tasks related to food preparation and kitchen sanitation Must wear dark slacks and slip resistant shoes Prolonged periods of standing Ability to remain calm under pressure and deal with unexpected situations Flexible schedule is required to meet department needs, as some evenings, weekends, and extended hours may be required. APPLICATION: To apply, please submit and attach the following: Application at ******************* Resume Three (3) Professional References: Name, Organization, Email Address and Telephone Number
$38k-57k yearly est. Auto-Apply 60d+ ago
Customer Service Manager - State Farm Agent Team Member
E.J. Roberts-State Farm Agent
Team manager job in Gulfport, MS
Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Are you an experienced professional with strong leadership skills? Do you thrive in a managerial role while delivering excellent customer service? We are seeking a Customer Service / Office Manager to oversee operations, support team members, and ensure exceptional client experiences. As the Customer Service / Office Manager, you will play a key role in managing daily office operations while leading and supporting the team. Your prior experience will be essential in driving efficiency, fostering client relationships, and ensuring seamless operations. RESPONSIBILITIES: Manage office operations and ensure smooth workflow Handle escalated customer complaints and issues. Provide leadership, training, and mentorship to the team Oversee customer interactions, ensuring high-quality support Ensure compliance with State Farm policies and procedures Collaborate with the agent on business strategies and goals Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. QUALIFICATIONS: Experience with sales and/or management. Leadership and organizational skills. Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries. Proficiency in learning and navigating computer functions efficiently. Property/Casualty and Life/Health insurance licenses (must be able to obtain).
$21k-37k yearly est. 3d ago
Team Manager
Plant Kinetics
Team manager job in Greenwood, MS
Team Manager is a leadership position that manages other team members. It requires assisting multiple stores in the displaying and organizing of live plants within specified Walmart Garden Departments and training other full time and seasonal employees in the same tasks. 2 weeks paid vacation. 5 PTO days. Flexible work schedule Phone Stipend Reimbursement for using your personal phone. Mileage paid to and from stores and home. Bonus structure. Starting wage $14.00/hr
$14 hourly 60d+ ago
Dental Office Manager
Healthy Smiles Family Dentistry
Team manager job in Gulfport, MS
Job DescriptionBenefits/Perks 401K Matching Competitive Compensation Medical Insurance Personal Days We are seeking a office manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. This individual must have a strong knowledge of dental insurances and dental assisting. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, overseeing staff, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures. Responsibilities Maintain calendar of appointments and meetings Oversee training and development of team Collaborate with owner to create, update, and maintain office procedures Maintain office equipment in good working order Pay and record invoices Negotiate contracts and pricing with vendors and service providers Accurately maintain general office budget Ensure credentialing of insurances are completed in a timely manor Qualifications High school diploma/GED required, some college preferred Previous experience as an Dental Office Manager or similar position preferred Understanding of office equipment, systems, and procedures Strong knowledge of dental insurance and prior authorizations required Skilled in Microsoft Office, Excel, and Outlook Excellent time management skills and ability to prioritize multiple tasks Strong problem-solving skills and attention to detail Excellent verbal and written communication skills
$34k-50k yearly est. 8d ago
Office Manager
Legacy Hospice, Inc. 3.5
Team manager job in Gulfport, MS
Job Description Office Manager - Hospice Job Type: Full-Time | Hourly About Us At Legacy Hospice, we're committed to providing compassionate, high-quality care to patients and families facing life-limiting illnesses. We are seeking a detail-oriented and dependable Office Manager to keep our daily operations running smoothly and support our care team in making a difference every day. What You'll Do As the Office Manager, you will serve as the hub of our hospice branch operations-supporting administrative tasks, managing clinical records, coordinating supply orders, and assisting with payroll and billing functions. Maintain accurate and up-to-date patient records in compliance with regulatory guidelines Manage phone calls, scheduling updates, and interoffice communications Order, track, and maintain medical and office supplies Support clinical staff with documentation needs and data entry Coordinate invoices, billing, and payroll communication with the corporate office Assist with internal audits and compliance tasks Track patient admissions, discharges, and recertification dates Participate in team meetings, trainings, and community outreach events Qualifications High school diploma or equivalent required (Associate's degree preferred) Minimum 2 years of experience in an administrative role, preferably in a healthcare or hospice setting Proficient in Microsoft Office and general office technology (phones, printers, tablets, etc.) Familiarity with healthcare billing, EMRs, or clinical documentation systems a plus Strong organizational and multitasking skills Excellent written and verbal communication skills Ability to handle confidential information professionally Valid driver's license, auto insurance, and reliable transportation Please note: Legacy Hospice is a drug-free workplace. Pre-employment drug screening is required, including testing for marijuana. What We Offer Mission-driven culture focused on patient dignity and compassionate care Competitive pay and benefits Supportive team environment Opportunities for professional growth and development Competitive hourly wage and mileage reimbursement where applicable Apply today to help make a meaningful impact behind the scenes of patient care.
$27k-43k yearly est. 4d ago
Customer Service Manager - State Farm Agent Team Member
Brandon Ciaramitaro Ciaramitaro-State Farm Agent
Team manager job in Brookhaven, MS
Job DescriptionBenefits: Competitive salary Opportunity for advancement Paid time off Parental leave Training & development ROLE DESCRIPTION: As a Team Member with Brandon Ciaramitaro-State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Leadership and organizational skills. Communication and problem-solving abilities.
$21k-36k yearly est. 9d ago
Facilities Support Manager - Gulfport
Singing River Health System 4.8
Team manager job in Gulfport, MS
Singing River Gulfport | Full-Time | Rotating | 15200 Community Rd. Gulfport, Mississippi, 39503 United States The Facilities Support Manager supervises department employees and coordinates all Singing River Health System renovation and construction requirements, to include any assigned Health System projects and grounds maintenance. He/She works under the direction of the Director of Facilities Support to ensure all projects are completed in a timely, efficient and accurate manner. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education High school graduate or equivalent required; Associate's Degree preferred. Completion of an approved technical trade school preferred. License N/A Certification N/A Experience A minimum of three (3) years' experience in commercial or industrial electrical, mechanical construction or maintenance required. A minimum of two (2) years' managerial experience in a maintenance or similar vocation required. Physical Demands Work requires moderate to high amount of physical agility and strength. Work activities include ascending/descending ladders, stairs, scaffolding, ramps, etc.; positioning self to complete a task (stooping, bending, kneeling, crouching, reaching); standing for sustained periods of time; moving about to accomplish tasks (may be for long distances or moving from one work site to another); pushing; pulling; lifting 50 pounds without assistance; grasping; and using repetitive motion of the wrists, hands, and/or fingers. Work requires the ability to receive/exchange detailed information through oral communication and perceiving the nature of sounds at normal speaking levels with or without correction. Work requires close visual acuity to analyze, inspect, and measure; visual acuity to identify and distinguish colors; depth perception; peripheral vision; and the ability to adjust vision. The worker is subject to both environmental conditions: activities occur inside and outside. The worker is subject to noise and hazards (including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to chemicals). The worker is subject to atmospheric conditions (including those that affect the respiratory system: fumes, odors, and dust, etc.). The worker may be exposed to infectious diseases. Mental Demands Must have strong reasoning/decision making skills, as there will be times when they are called on to make a decision to provide the highest level of safety and reliability for the facility. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must possess a pleasant demeanor and a team attitude, as the employee will daily interact with patients, guests, and Health System employees. Special Demands Must possess superior customer service skills and professional etiquette. Must possess knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.). Must have intermediate knowledge of MS Outlook. The management team may reassign the employee to report to any facility of Singing River Health System. Must have a valid driver license and satisfactory driving record as job requires traveling throughout the SRHS service area. Must be experienced in reading, interpreting and explaining to subordinates all types of blue prints related to renovation and construction. Must demonstrate exceptional leadership and management skills. Must be familiar with national and local codes controlling construction and repairs; must have a basic working knowledge of computers, with computer-based building control systems (direct digital control), and computerized preventative maintenance programs.
$40k-58k yearly est. 7d ago
Manager Customer Experience
The Hertz Corporation 4.3
Team manager job in Jackson, MS
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
$21k-28k yearly est. 60d+ ago
Senior Operations Supervisor - 2nd Shift
GXO Logistics Worldwide, LLC
Team manager job in Horn Lake, MS
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 2nd Shift, Monday - Friday, 3:00pm - 11:30pm As the Senior Operations Supervisor you will focus on building a culture that supports high employee morale and ensures company policies and procedures are met. We want to utilize your experience to improve employee engagement and maintain clear and frequent communication at every level. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day: Establish work schedules, assign jobs and train staff Guide, counsel and encourage employees; improve potential and champion high standards Establish and maintain effective relationships with onsite customers and other key partners Provide a safe and secure work environment through training and safety inspections Assist with evaluating employee performance, providing written and verbal feedback Implement and carry out all company policies, procedures and standards What you need to succeed at GXO: At a minimum, you'll need: 3 years of relevant experience Experience with Microsoft Office and computerized scanner equipment Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends It'd be great if you also have: Bachelor's degree in Logistics or a related field, or equivalent related work or military experience 3 years of managerial/supervisory experience Bilingual English/Spanish Experience in an AS9100 or ISO environment Warehousing or Third-Party Logistics (3PL) experience Solid problem-solving skills Proven ability to follow, promote and implement safety programs This job requires the ability to: Lift objects of various shapes, sizes and weights Stand, sit or walk for extended periods of time Reach (including above your head), bend, stoop, climb, push, pull, twist, squat and kneel Handle or manage tools or equipment Tolerate hot or cold warehouse environments We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
$35k-64k yearly est. 6d ago
Senior Operations Supervisor - 2nd Shift
GXO Logistics Inc.
Team manager job in Horn Lake, MS
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 2nd Shift, Monday - Friday, 3:00pm - 11:30pm As the Senior Operations Supervisor you will focus on building a culture that supports high employee morale and ensures company policies and procedures are met. We want to utilize your experience to improve employee engagement and maintain clear and frequent communication at every level. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day: * Establish work schedules, assign jobs and train staff * Guide, counsel and encourage employees; improve potential and champion high standards * Establish and maintain effective relationships with onsite customers and other key partners * Provide a safe and secure work environment through training and safety inspections * Assist with evaluating employee performance, providing written and verbal feedback * Implement and carry out all company policies, procedures and standards What you need to succeed at GXO: At a minimum, you'll need: * 3 years of relevant experience * Experience with Microsoft Office and computerized scanner equipment * Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends It'd be great if you also have: * Bachelor's degree in Logistics or a related field, or equivalent related work or military experience * 3 years of managerial/supervisory experience * Bilingual English/Spanish * Experience in an AS9100 or ISO environment * Warehousing or Third-Party Logistics (3PL) experience * Solid problem-solving skills * Proven ability to follow, promote and implement safety programs This job requires the ability to: * Lift objects of various shapes, sizes and weights * Stand, sit or walk for extended periods of time * Reach (including above your head), bend, stoop, climb, push, pull, twist, squat and kneel * Handle or manage tools or equipment * Tolerate hot or cold warehouse environments We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
$35k-64k yearly est. 7d ago
VP, Call Center Manager
Hope CU
Team manager job in Jackson, MS
HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at ************************ Title: Vice President Call Center Manager Department: Deposit Services (Retail) Reports To: Senior Vice President, Retail Branch Operations Supervise: Telephone Service Representatives Job Classification: Exempt, Full-time Location: Onsite Jackson, MS The Vice President Call Center Manager is responsible for overseeing daily operations of the call center, including supervising Telephone Service Representatives, ensuring efficient handling of incoming and outgoing calls, and delivering exceptional customer service with timely resolution. Responsibilities Lead and support strengthening HOPE Initiative that values an organizational culture for open communication, innovation, associate engagement and other traits that contribute to collaboration and high performance. Supervise, train and coach Telephone Service Representatives Develop and implement comprehensive programs Research and resolve complex member issues with professionalism and a high level of customer service, including de-escalation when necessary Monitor and respond to incoming and outgoing calls in a timely manner, (e.g., updating member accounts information, processing check requests) Maintain strict confidentiality of member's information Ensure timely processing of incoming mail deposits and/or payments Develop and manage performance goals and metric (e.g., call handling time, cross-selling of value-added products and/or services), Ensure completion of compliance related courses and adherence to service level agreements Monitoring and reviewing call center reports to call center quality improvements Serve as liaison between the call center and other departments Management and oversight of 3 party vendor relationships Develop and implement strategic call center metric initiatives to drive enhanced member experience Other duties include but are not limited to, attending meetings, producing production reports, and supporting special projects as assigned Qualifications: High School Diploma/GED 5 - 7 years leadership experience in a high-volume banking or credit union call center environment Proven expertise in handling escalated conflict resolution Preferred Bachelor's degree in business or related discipline Experience working with Cisco, Banno, Symitar, Synergy, and other related Key Competencies & Skills: Organizational Awareness - Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. People development & Leadership - ability to assess skill strengths and weaknesses of individuals and teams in order to determine what actions are appropriate to build and/or improve the needed skills. Achieving results through people by successful objective setting, performance review, motivation, delegation, teambuilding, commitment gains, and empowerment. Problem solving - Having the ability to identify problems and issues of varying issues of varying complexities and to find effective solutions with few guidelines. Oral communication - Shaping and expressing ideas and information in an effective manner. Results orientation - Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance. Strategic thinking & accountability - Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization. Accepting responsibility results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization Work Environment: Employees spend most of the time in office environment, generally accessible to the public, customers, and potential customers by telephone. Noise level in the work environment is usually moderate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Employees are regularly required to sit, stand and walk. Employees will use hands to finger, handle or feel, reach with hands and arms, and talk or hear. Employees must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Comprehensive Benefits Package: Paid Vacation and Sick Time 11 Paid Holidays 401(k) with Company Match Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) Disability Benefits Life Insurance, Critical Illness, Accident Employee Assistance Program (EAP) Tuition Reimbursement, Professional Development Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment-based visa applications or extensions (e.g., H-1B, TN, O-1, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$28k-48k yearly est. 22d ago
Customer Service Supervisor
Petsuites
Team manager job in Olive Branch, MS
Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount
$24k-35k yearly est. 60d+ ago
Manager-Office Oncology/Rheumatology
Baptist Memorial Health Care 4.7
Team manager job in Columbus, MS
Demonstrates operational and leadership accountability for the department of Radiation Oncology through effective management of personnel and financial resources to achieve quality patient outcomes in line with the Mission and Values of Baptist for adult and geriatric patients supporting the cascading goals of the organization, entity and department. Under the general direction of the Director and/or Administrator, the incumbent is responsible for daily operations in assigned area 8 hours/day, 5 days/week. Subject to after-hours and weekend support, call and call back as required by the department and in support of the hospital. Job Responsibilities Assesses, plans for, implements use of, and evaluates services and equipment to meet the needs of the customer and enhance the department's contribution to overall hospital outcomes. Directs Radiation Oncology functions through scheduling and evaluation of personnel, acquisition of supplies, organization of clinical activities, and communication within the department and with all services in order to deliver efficient and accurate patient care for adults and geriatrics. Facilitates the development and implementation of performance improvement activities in cooperation with the Director/Administrator to ensure quality is consistent with established standards. Provides and supports learning needs of the team through direction of educational activities that promote continuous improvement and compliance with patient care standards. Utilizes the Baptist Management System (BMS) to successfully drive departmental results. Will attend and participate in the quarterly Baptist Leadership Development Intensive (BLDI). Experience Description Minimum Required Preferred/Desired Technical supervisory and management skills acquired through three (3) years of progressive clinical or leadershipexperience in Radiation Oncology. Education Description Minimum Required Preferred/Desired Skill and proficiency of the concepts, principles and techniques in the field of Radiation Oncology as acquired by meeting the continued education requirements to be eligible for registration by the American Registry of Radiologic Technologists (ARRT) in Radiation Therapy (T). Training Description Minimum Required Preferred/Desired Intimate knowledge of radiation therapy equipment acquired through three (3) years of clinical experience in a high volume Radiation Oncology department. Special Skills Description Minimum Required Preferred/Desired Licensure Description Minimum Required Preferred/Desired BSRN, LCSW, or Registration by the American Registry of Radiologic Technologists (ARRT)(T). Basic Life Support certification within 14 days of hire Work Environment Functional Demands Label Sedentary Light Medium Heavy Short Description Very light energy level Moderate energy level High energy level Very high energy level Full Description Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.
$34k-46k yearly est. 2d ago
Office Manager - Lampton Love Generator Division - Richland, MS
Ergon 4.5
Team manager job in Richland, MS
PLEASE NOTE: Pay ranges or amounts listed on third-party job sites are not provided by Ergon Inc., or affiliated companies, and may not reflect actual compensation. Pay will be discussed during the interview process and is based on qualifications and experience. Position Title: Office Manager - Generator Division Reports to: Generator Division Branch Manager Lampton Love Gas Company in Richland, MS is a family-owned business with more than 70 years of experience serving homes and businesses across the Southeast. With over 30 locations in 5 states, we are a relationship-driven organization built on strong connections with our employees, customers, and communities. As part of the Ergon family of companies, we combine the responsiveness and personal touch of a family business with the resources and professionalism of a larger organization. Our culture emphasizes safety, integrity, and teamwork, and we are dedicated to supporting employee growth while delivering exceptional service. Job Summary: The Office Manager at our Generator Division is responsible for providing friendly and efficient customer support by answering calls, processing payments, creating delivery orders, while also performing a combination of office and warehouse tasks, all with a professional and helpful attitude. Key Responsibilities: * Answer incoming phone calls in a courteous and professional manner * Respond to customer questions, concerns, and requests accurately and efficiently * Maintain a calm and helpful attitude, even in challenging situations * Perform general office duties such as filing, scanning, and data entry * Setting up accounts after obtaining information from customers * Accept cash, check, and credit card payments from customers * Maintaining our Facebook page daily * Receiving merchandise into Cargas * Help with monthly merchandise inventory * Handle banking * Calling on customers for account receivables * Setting up generator shipments * Maintaining the office appearance * Help with scheduling jobs * Able to operate a forklift Qualifications: * High school diploma or equivalent required * Strong verbal and written communication skills * Friendly, patient, and professional demeanor * Ability to handle multiple tasks at once * Basic computer and typing skills * Prior customer service experience is a plus Employee Benefits: * Competitive pay * Medical, dental, vision & life insurance * Short Term and Long Term Disability * 401(k) with company match * Paid time off * Holidays * Propane discount * Supportive team, long-term stability, and room to grow At Ergon Inc., we live by our core values: * Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions, and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service. * Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're experts; we demonstrate it through technical expertise, category innovation, and care for what we do. We call this selfless leadership. * Purposeful Growth: We believe employee and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has continually reinvested tremendously back into the business, not just growing for the sake of growing but growing carefully and strategically. * Respectful Relationships: Together, we foster a culture of respect, acceptance, and diversity of ideas and people. Our differences make us stronger. We're united by our shared values, constantly forging respectful relationships. Come join the Ergon team! Must be able to pass a pre-employment drug screen and background check. A clean MVR is required. We are an EEO/AAP employer. Job Role: Office Manager - Generator Division Location: Richland, MS Employment offer contingent upon pre-employment drug test, background check, and MVR.
$32k-42k yearly est. 28d ago
Carwash Team Leader in Training
Rainforest Carwash & Oil Change
Team manager job in DIberville, MS
Rainforest Carwash is seeking a full time Team Lead for our D'Iberville location. If you like working outdoors and being part of an awesome team, then this might be the place for you. We have shifts available Mon-Sun 8am - 8pm and you will need to have open availability. We are rapidly growing and great employees can expect to advance within the company. Our Wiggins location will be opening soon so we have plenty of room for advancement! Requirements Positive attitude Willingness to change and be flexible Customer service experience Some mechanical inclination - we will train you on car wash equipment Open to training & coaching We offer: $13 per hour starting salary- Incentive raise after completed training No late nights A fun, friendly environment Room to grow and advance in the company Paid time off and 401K after one year Health, Vision, Dental Insurance, and Life Insurance options Free employee washes Discounts at our Quick Lube locations We work in a strong team environment! It takes the whole team to run a successful business! This job is outdoors and some days we get dirty. Expect to work on the weekends. It's a fast-paced, exciting environment! Please see our website ******************************* to learn more about Rainforest Carwash & Quick Lube. Salary Description $13-$14 Per Hour
$13-14 hourly 60d+ ago
Operations Manager
Grammer Americas 3.5
Team manager job in Hattiesburg, MS
GRAMMER is specialized in developing and manufacturing components and systems for car interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains. As a global partner to the vehicle manufacturing industry, we are represented around the world by our two divisions, Automotive and Commercial Vehicles. Our employees are constantly engaged in developing and producing innovative, flexible solutions to meet challenges in today's competitive global market. GRAMMER can be found on four continents with more than 50 production, distribution and logistics sites in 20 countries. GRAMMER is a leading North American full service automotive supplier of highly engineered thermoplastic components and assemblies for interiors and air and fluid management systems. Culture: Here at GRAMMER, we foster a culture that embraces our Grammer CODE: Collaborate in an inclusive environment, Openness in communication and ideas, Drive for results with energy and Empower yourself and others by taking ownership of decisions and actions. What we are looking for: Grammer is looking for an Operations Manager to join our location in Shannon, MS. The ideal candidate will enjoy working in a team environment. This individual will have an opportunity to make lasting and positive changes in our team! This position reports directly to the Grammer Tupelo Plant Manager The Operations Manager's goal is to deliver the planned budget commitment measured through gross margin, inventory levels, and operational efficiency including ensuring the fundamentals in the plant: safety, customer satisfaction, quality and on time delivery, empowerment of employees, manage budgets to drive the appropriate actions to adapt plant resources and costs to volume variation and launch readiness for new programs. What you will be doing: Responsibilities as they relate to current and new projects include establishing capital needs, launch strategy, project timing, employee involvement, customer representation and cross-functional communications and alignment relating to the projects. Lead by example to build and maintain a plant culture that embraces the values of CODE - Collaboration, Openness, Drive, and Empowerment. Challenge traditional boundaries and eliminate barriers which do not promote continuous improvement of the enterprise. Support and ensure safety policies and procedures are consistently followed throughout the facility. Lead, support, and develop the Production Supervisors, Technical Supervisor, and Process Technicians. Establish and track Production Department objectives/KPIs. Support root cause analysis and proper resolution to conflict. Report out KPIs, challenges, and planned corrective action implementations to various levels of leadership. Assess/evaluate team members to ensure continuous development and opportunities for internal growth/succession planning. Assist in establishing and monitoring key operating objectives of the production facility. Participate in future planning and proactively lead/support continuous improvement projects. Actively work with and effectively communicate to floor personnel to ensure quality product. Issue process improvements and cost reductions as required. Maintain appropriate manning and schedules to support customer requirements. Understand and facilitate continuous improvement of Quality and Environmental Systems (TS16949 and ISO 14000). Participate as a member of the plant Management QOS review team. Along with the total plant management team, develop and maintain healthy community relations. Act with a high sense of urgency, in particular with respect to customer needs. Assure that quality product is maintained along with production schedules being met. Set stretch goals/targets for direct reports and achieve them through rigorous use of continuous improvement and employee involvement methods. Responsibilities: Develop and follow production plans, as well as Grammer standard processes; ensure feasibility of production plans. Achieve financial targets: prepare and present the Operations budget; manage the actual production costs based on target costs; maintain product margin, and monitor serial productivity (labor level, material consumption, etc.). Manage the Operations teams: ensure appropriate staffing, maintain working environment according to Grammer Environment, Health, & Safety (EHS) standards, detect and advise training needs, share information (transparency), participate in people development initiatives. Meet established customer specifications concerning cycle time, delivery, quality, quantity and costs; implement preventative and corrective measures in the production process to ensure that customer demands are properly met; coordinate with Quality team to meet all customer standards. Implement action plans to improve functionality/productivity and to obtain program and Grammer objectives; make necessary corrective adjustments. Coordinate resource planning concerning inventory, equipment, staffing, activities, etc. Maintain dashboard indicators/status reports to monitor lead time, supply-chain targets, EHS, performance, etc. On the Job Training (OJT) of peers and Stop Scrap procedures. Develop proactive interrelationships between the plant supervisors and other functional support departments. Responsible for maintaining morale and employee relations in the plant Facilitate the Development of the operating budget and the capital budget Know and apply GPS (Grammer Production Systems) Principles. Lead by Example; Be Respectful, Be Prompt, Be Consistent, Be Available Environment, Health, and Safety (EHS) Responsible for the application of safety standards and for adhering to TS16949, ISO 14001 and 45000 standards using GPQ (Grammer Produces Quality) methodology (All functions) Ensure the plant functions according to the Control Plans, the established policies and procedures and adheres to all safety, environmental, and quality standards. Responsible for resolution of all safety related issues in a timely manner within the area Monitor safety performance of the department and make improvements as required. Ensure workforce has completed all safety related training requirements Perform safety observation tours at scheduled intervals. Maintain excellent housekeeping in your areas at all times. Comply with all safety and environmental regulations Quality Ensure ALL Quality Gates/Quality Inspections/Error Proofing/FTQ Checks have been executed per the Process Control Plan every shift, every day. Perform daily layered process audits, address findings immediately. Approve all the Operator work instructions and work instruction revisions. Investigate, communicate, and resolve quality issues promptly. Use alarm and escalation process as defined Implement containment activities in a timely manner. Responsible for quality performance of the production lines as measured by KPIs on a daily basis. Use KPI charts to document activity. Perform scrap reviews on a daily basis and communicate/escalate issues. Use KPI charts to document activity. Execute Quality System Requirements, both Customer and Grammer GPQ system Products/Volume/Effective planning and scheduling (man, machine and material) of production area to meet production plan. Monitor hourly and daily throughput to ensure production plan adherence according to MPS and Production Plans. Effectively communicate and work with all departments (maintenance, engineering, HR, quality, logistics and IT) to resolve issues in a timely manner. Responsible for the proper training and certification of all operators, BCI, and inspectors supporting the production area Maintain Production plan adherence, productivity, performance data on visual boards Gemba walks Cost Approve and execute engineering and process change introduction into production Identify and implement cost reduction ideas/Support Cost Reduction Roadmap Lead kaizen workshop events, execute improvements identified Achieve Mfg. KPIs for Safety, Quality, Volume, Cost, Scrap, Productivity Understand, Track, and Meet Budget Commitments Align resources amongst Business Units to meet Plant Priorities Communication/Environment/Drive an atmosphere of trust, respect and accountability. Train, coach, inspire, and engage Supervisors/Shift Leaders/Team Leaders Effectively resolve and communicate issues to the team. Effectively communicate and work with all department (maintenance, engineering, HR, quality, and IT) to resolve issues in a timely manner. What you will bring along: Bachelors Degree in a related field of study A minimum of 5 years experience in a similar role A minimum of 10 years experience in the Automotive industry or a similar large-scale manufacturing environment Plant start-up or high product launch exposure a plus Plastics experience preferred Greenfield/Brownfield launch experience is a plus. Experience in production management and lean manufacturing, production systems, Toyota production system Experience in team management with leadership and coaching skills Ability to build and manage a P&L budget. Knowledge in Finance. Highly reciprocal with strong consultative, analytical, time management, and project management skills with the ability to influence, resolve complex problems, and identify systemic issues. Experience handling difficult situations effectively, negotiate persuasively, communicate information and convey ideas clearly. Initiate and develop important relationships based on trust and credibility. Ability to independently drive innovation and foster the development of new ideas/approaches/methods. What we can provide you: Medical, Dental, and Vision coverage Tuition reimbursement programs 401(k) match Robust EAP services Developmental opportunities Much more!
$53k-89k yearly est. 2d ago
Facilities Support Manager - Pascagoula
Singing River Health System 4.8
Team manager job in Pascagoula, MS
Pascagoula Hospital | Full-Time | Rotating | 2809 Denny Ave Pascagoula, Mississippi, 39581 United States The Facilities Support Manager supervises department employees and coordinates all Singing River Health System renovation and construction requirements, to include any assigned Health System projects and grounds maintenance. He/She works under the direction of the Director of Facilities Support to ensure all projects are completed in a timely, efficient and accurate manner. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education High school graduate or equivalent required; Associate's Degree preferred. Completion of an approved technical trade school preferred. License N/A Certification N/A Experience A minimum of three (3) years' experience in commercial or industrial electrical, mechanical construction or maintenance required. A minimum of two (2) years' managerial experience in a maintenance or similar vocation required. Physical Demands Work requires moderate to high amount of physical agility and strength. Work activities include ascending/descending ladders, stairs, scaffolding, ramps, etc.; positioning self to complete a task (stooping, bending, kneeling, crouching, reaching); standing for sustained periods of time; moving about to accomplish tasks (may be for long distances or moving from one work site to another); pushing; pulling; lifting 50 pounds without assistance; grasping; and using repetitive motion of the wrists, hands, and/or fingers. Work requires the ability to receive/exchange detailed information through oral communication and perceiving the nature of sounds at normal speaking levels with or without correction. Work requires close visual acuity to analyze, inspect, and measure; visual acuity to identify and distinguish colors; depth perception; peripheral vision; and the ability to adjust vision. The worker is subject to both environmental conditions: activities occur inside and outside. The worker is subject to noise and hazards (including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to chemicals). The worker is subject to atmospheric conditions (including those that affect the respiratory system: fumes, odors, and dust, etc.). The worker may be exposed to infectious diseases. Mental Demands Must have strong reasoning/decision making skills, as there will be times when they are called on to make a decision to provide the highest level of safety and reliability for the facility. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must possess a pleasant demeanor and a team attitude, as the employee will daily interact with patients, guests, and Health System employees. Special Demands Must possess superior customer service skills and professional etiquette. Must possess knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.). Must have intermediate knowledge of MS Outlook. The management team may reassign the employee to report to any facility of Singing River Health System. Must have a valid driver license and satisfactory driving record as job requires traveling throughout the SRHS service area. Must be experienced in reading, interpreting and explaining to subordinates all types of blue prints related to renovation and construction. Must demonstrate exceptional leadership and management skills. Must be familiar with national and local codes controlling construction and repairs; must have a basic working knowledge of computers, with computer-based building control systems (direct digital control), and computerized preventative maintenance programs.
$40k-58k yearly est. 7d ago
Office Manager - Lampton Love Generator Division - Richland, MS
Ergon, Inc. 4.5
Team manager job in Richland, MS
Job Description PLEASE NOTE: Pay ranges or amounts listed on third-party job sites are not provided by Ergon Inc., or affiliated companies, and may not reflect actual compensation. Pay will be discussed during the interview process and is based on qualifications and experience. Position Title: Office Manager - Generator Division Reports to: Generator Division Branch Manager Lampton Love Gas Company in Richland, MS is a family-owned business with more than 70 years of experience serving homes and businesses across the Southeast. With over 30 locations in 5 states, we are a relationship-driven organization built on strong connections with our employees, customers, and communities. As part of the Ergon family of companies, we combine the responsiveness and personal touch of a family business with the resources and professionalism of a larger organization. Our culture emphasizes safety, integrity, and teamwork, and we are dedicated to supporting employee growth while delivering exceptional service. Job Summary: The Office Manager at our Generator Division is responsible for providing friendly and efficient customer support by answering calls, processing payments, creating delivery orders, while also performing a combination of office and warehouse tasks, all with a professional and helpful attitude. Key Responsibilities: Answer incoming phone calls in a courteous and professional manner Respond to customer questions, concerns, and requests accurately and efficiently Maintain a calm and helpful attitude, even in challenging situations Perform general office duties such as filing, scanning, and data entry Setting up accounts after obtaining information from customers Accept cash, check, and credit card payments from customers Maintaining our Facebook page daily Receiving merchandise into Cargas Help with monthly merchandise inventory Handle banking Calling on customers for account receivables Setting up generator shipments Maintaining the office appearance Help with scheduling jobs Able to operate a forklift Qualifications: High school diploma or equivalent required Strong verbal and written communication skills Friendly, patient, and professional demeanor Ability to handle multiple tasks at once Basic computer and typing skills Prior customer service experience is a plus Employee Benefits: Competitive pay Medical, dental, vision & life insurance Short Term and Long Term Disability 401(k) with company match Paid time off Holidays Propane discount Supportive team, long-term stability, and room to grow At Ergon Inc., we live by our core values: Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions, and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service. Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're experts; we demonstrate it through technical expertise, category innovation, and care for what we do. We call this selfless leadership. Purposeful Growth: We believe employee and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has continually reinvested tremendously back into the business, not just growing for the sake of growing but growing carefully and strategically. Respectful Relationships: Together, we foster a culture of respect, acceptance, and diversity of ideas and people. Our differences make us stronger. We're united by our shared values, constantly forging respectful relationships. Come join the Ergon team! Must be able to pass a pre-employment drug screen and background check. A clean MVR is required. We are an EEO/AAP employer. Job Role: Office Manager - Generator Division Location: Richland, MS Employment offer contingent upon pre-employment drug test, background check, and MVR. Job Posted by ApplicantPro
$32k-42k yearly est. 28d ago

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