Team manager jobs in Mount Vernon, NY - 1,636 jobs

Brooklyn, NY / Arlington, Virginia, United States / Mississauga, ON / New Delhi / Sacramento, CA / Paris / Oakland, CA / Lyon / London, UK / Lisbon, Portugal Customer Success - Customer Enablement / We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. Establishes clear expectations for balancing in-store customer service and completing online orders. Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. Seeks awareness of relevant competitors and industry trends. Ensures an effective and efficient response to customer questions, requests, and/or concerns. Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains Team Member safety and security standards. Ensures compliance with relevant regulatory rules and standards. Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. Maintains cleanliness of workspaces including staging area and coolers. Maintains security of equipment, e.g., MSRs, phones, currency counters. Proactively identifies process improvement opportunities. Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills Ability to perform task management, balancing dynamic customer flows. Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). Excellent interpersonal, motivational, team building and customer relationship skills. Capable of teaching others in a positive and constructive manner. Proficient with email, Microsoft Office, and operations-related applications. Qualifications * 12+ months retail experience Physical Requirements/Working Conditions Must be able to lift 50 lbs. In an 8-hour workday: standing/walking 6-8 hours. Hand use: Single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting, and reaching Exposure to FDA approved cleaning chemicals Exposure to temperatures 90 degrees Fahrenheit Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $18.00-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Description & Requirements About Employee Experience at Bloomberg A great employee experience is foundational to our ability to build world-class products and services for our clients. At Bloomberg, our internal platforms reflect our commitment to creating a workplace that is inclusive, informed, and connected. Our employee experience stack supports every Bloomberg employee in doing their best work, both individually and as part of our global community. Our mission is to ensure that all employees feel engaged, empowered, and inspired through seamless, intuitive, and impactful platforms that foster collaboration, promote inclusivity, and celebrate our shared values-whether in the office or remote. Employee Engagement Systems is central to our mission, creating and supporting the digital tools that bring Bloomberg employees together, foster our culture, and connect us to the broader world through philanthropy, events, and communication. This includes the tools that power employee inclusion, corporate news and events, and organizational discovery-helping employees understand the people, teams, and structure around them to build meaningful connections and navigate the company with confidence. We'll Trust You To: Define the product strategy for employee engagement systems within Bloomberg's employee experience portfolio. Deliver seamless, intuitive, and user-centric solutions that support inclusion, internal communications, philanthropy, events, and organizational discovery. Translate organizational objectives into digital platform capabilities that connect employees and foster a strong workplace culture. Leverage telemetry, user feedback, and behavioral data to continuously refine the experience and expand the reach of engagement tools. Manage, mentor, and develop a team of product analysts, fostering a collaborative and outcomes-driven environment. Provide direction and clarity across multiple initiatives, setting clear expectations, development goals, and performance feedback. Drive strategic alignment across team members while empowering them to lead with autonomy and purpose. Partner with HR, Internal Communications, and Corporate Philanthropy teams to align platforms with broader strategic goals and initiatives. Engage regularly with senior stakeholders to communicate vision, gather input, and report on platform usage, trends, and outcomes. Lead rollout planning, communications, and change management for key feature launches, ensuring smooth adoption across global offices. You'll Need to Have: 6+ years of product management or technical program management experience, including 2+ years leading employee-facing platforms or engagement tools. 2+ years of people management experience with a proven ability to lead, coach, and grow product-focused teams. Deep understanding of content management systems, engagement analytics, personalization, and platform adoption strategies. Experience working in large-scale enterprise environments. Excellent stakeholder collaboration and communication skills. Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent. We'd Love to See: Experience with employee intranet or communication tools such as Staffbase, Poppulo, or building custom engagement platforms. Familiarity with design, journey mapping, and employee feedback cycles. Success driving product decisions with data from telemetry, hypothesis validation, and user feedback loops. Salary Range = 180000 - 350000 USD Annually + Benefits + Bonus The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns. Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.

DUTIES/RESPONSIBILITIES: Supervise assigned staff; provide administrative support for program staff; develop filing systems and maintain filing; perform clerical functions including reception and word processing as needed; order supplies. Responsible for copier and fax machine maintenance and repair; and general office coordination. Related duties as assigned. HOURS: Full-time, 37.5 hours per week * Monday - Friday 10am-6:30pm QUALIFICATIONS: High School diploma/GED required. Good written and verbal communication skills. Related experience required. Excellent organization, computer and typing skills, ability to use independent judgment. * Vaccination preferred but not required. MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. Tuition assistance and many training opportunities for career development. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives. The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment. Core Duties Lead daily workflow and activity management for a team of customer-facing representatives. Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals. Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests. Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems. Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution. Review performance data and service metrics to identify trends, gaps, and improvement opportunities. Address escalated customer concerns and support resolution efforts to maintain strong client relationships. Facilitate onboarding and ongoing training for new and existing team members. Identify and implement process enhancements that improve efficiency and customer experience. Ensure adherence to all workplace safety standards and operational policies. Support sales-related administrative activities, including order entry and quote support. Manage corrective actions related to customer feedback or service discrepancies. Perform additional responsibilities as assigned. Leadership & Professional Competencies Strong ability to lead, motivate, and influence teams toward measurable results. Customer-focused mindset with sound judgment in problem-solving and decision-making. Ability to balance independent decision-making with collaboration across departments. Effective communicator with a professional, confident presence in written and verbal interactions. Comfortable managing priorities in a high-volume, deadline-driven environment. Demonstrated capability to navigate challenging customer situations calmly and professionally. Technical curiosity and aptitude to understand product specifications, documentation, and usage. Proven experience managing people and driving accountability. Required Background Several years of experience in a customer-facing support or service role within a business-to-business setting. Prior experience in a supervisory, lead, or team management capacity. Hands-on experience working with customer management and enterprise systems. Track record of managing multiple priorities in fast-paced operational environments. Proficiency with common business software tools. Flexibility to support varying schedules and operational needs. Dependable transportation. Preferred Experience Exposure to operational, manufacturing, or distribution-based environments.

Knightsbridge Park is looking for a disciplined, detail-oriented professional to handle the day-to-day administrative, financial, and operational systems of our boutique marketing agency. This is not a "creative strategy" role; it is a vital, hands-on position focused on the accuracy of our books, the maintenance of our benefits, and the consistency of our office workflows. The ideal candidate is someone who values stability and mastery of the role over rapid title progression or team expansion. You are someone that enjoys "getting under the hood" of spreadsheets, ensuring vendors are paid on time, and keeping our administrative systems organized. We are looking for someone who finds satisfaction in high-level accuracy and operational stability. Key Responsibilities Bookkeeping & Financial Coordination Full-Cycle Bookkeeping: Take over daily data entry, including accounts payable (vendor bills) and accounts receivable (client invoicing), ensuring all transactions are coded correctly in QuickBooks Online. Payroll Administration: Own the end-to-end payroll process, including calculating commissions/bonuses, managing deductions, and ensuring timely payment via our payroll provider. Budget & Expense Control: Reconcile all agency credit cards and employee expense reports; monitor client media budgets in Airtable to ensure we are pacing correctly against estimates. External Liaison: Serve as the main point of contact for our external CPA firm, providing them with "clean" books for the month-end close and year-end tax filings. Financial Reporting: Generate weekly cash-flow snapshots and monthly P&L reports for Leadership, providing context on any significant variances. Benefits & Insurance Administration Benefits: Act as the internal point person for health insurance and 401k enrollment. You will manage open enrollment periods and assist new hires with benefits onboarding. Insurance & Compliance: Manage renewals for General Liability, E&O, and Workers Comp insurance. Ensure all corporate filings and renewals are handled ahead of deadlines. Office & Systems Maintenance Process Documentation: Maintain and update our SOPs (Standard Operating Procedures). We need someone who ensures the "Company Handbook" is accurate and followed. Software Admin: Manage seat licenses and access for our tech stack (Google Workspace, Airtable, Slack, etc.). Documentation: Maintain a clean, audited digital filing system for all legal, HR, and financial documents. General Operations Onboarding: Facilitate the administrative side of hiring (IT setup, contract signing, and systems training). Vendor Relations: Manage relationships with the landlord, utility providers, and software vendors to ensure service continuity. Qualifications Relevant Experience: 5+ years in an Office Manager, Bookkeeper, or Business Administrator role. Experience in a professional services or agency environment is a plus. Technical Skills: High proficiency in QuickBooks Online and Excel is non-negotiable. Experience with Airtable or similar database tools is preferred. The Right Mindset: You prefer a "steady hand on the wheel" approach. You are organized to a fault and frustrated by messy folders or unmapped processes. Communication: Clear, professional, and direct. You can explain a billing discrepancy to a client or a benefits package to an employee with ease. Salary Range of $75,000 - $95,000 depending on experience

Hallmark Aviation is seeking a professional Airline Senior Supervisor. The Senior Supervisor leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. REQUIREMENTS AND SKILLS NEEDED: Proven LEADERSHIP abilities and ORGANIZATIONAL skills Excellent interpersonal, coaching and counseling skills Understand that staff development is a leader's responsibility Self-driven focus on Customer and Client satisfaction Ability to excel under pressure of meeting extreme deadlines Able to communicate effectively, both verbally and in writing Experienced in planning a roster and monitoring work schedules Able to solve daily problems and make quick decisions within the operation 5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred Flexible and able to promote positive attitudes from subordinates Computer Software (Word & Excel), typing, and ticketing experience Able to work varied hours SPECIFIC DUTIES INCLUDE: Provide hands-on supervision of the staff and delegate workload Provide direct customer relations support Ensure that account operates according to schedule and service level agreements Recruit, interview, and hire staff Oversee the long-term analysis of manpower needs, groom potential leaders Ensure cross training as well as provide new and refresher training for staff members Manage attendance records and ensure appropriate shift coverage Handle discipline and motivation issues Process promotion, demotion and termination paperwork Enforce safety, security, and grooming standards Administer performance reward programs Control the budget for labor costs and allocation Essential Requirements: PREVIOUS AIRLINE EXPERIENCE At least 18yrs old, with a High School Diploma or G.E.D. English proficiency Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures Valid US work authorization Professional demeanor and exceptional presentation Flexible schedule & availability Background Check, Fingerprinting required Drug Screen required on day of hire Required Skills . Required Experience .

We are looking for Account Manager to maintain and create relationships with our customers within custom products for furniture, kitchen cabinetry and other interior design applications. Must be self starter with excellent interpersonal and communication skills. Excellent opportunity to strengthen and develop your sales, marketing and relationship management skills. Great networking opportunities within interior design, commercial/ residential construction and remodeling industries. Account Manager - Custom Cabinetry Design Responsibilities Manage ongoing projects with trade clients, including architects, designers, builders, cabinet shops, etc. Ensure the timely and successful delivery of our solutions according to customer needs and objectives Provide and follow up on Estimates and Quote Requests Develop new business with existing clients and/or identify areas of improvement Assist with Marketing and Social Media promotions Job Type: Full-time Benefits: Employee discount Paid time off

Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team. We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team. You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks. Responsibilities: Contract Management & Automation Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga). Manage legal document execution and storage processes. Track contract renewals and compliance obligations. Technology Enabled Process and Workflow Design Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting. Proactively identify opportunities to automate and streamline legal and compliance processes. Develop workflow descriptions and provide training to improve operational efficiency across the firm. Contract Negotiation Support Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks. Coordinate with internal business teams and external counterparties to finalize contracts. Compliance & Recordkeeping Maintain organized filing systems for regulatory and corporate compliance materials. Support reporting, audit and policy implementation efforts. Qualifications: Bachelor's degree required; JD preferred but not required. 3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment. Strong understanding of contract lifecycle management and technology enabled workflow design. Proficiency with: Jira (for workflow management) Conga or Ironclad (for contract lifecycle management) DocuSign and Adobe Sign (for e‑signature processes) Google Workspace (Docs, Sheets, Drive, etc.) Basic HTML or similar skills (for form and template customization). Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting. A proactive mindset with a passion for improving processes through technology. Ability to come 4 days per week in office with greater flexibility over time. Benefits: Competitive salary plus bonus based on individual and company performance. Collaborative, casual and friendly work environment. PPO Health, dental and vision insurance premiums fully covered for you and your dependents. Pre‑tax commuter benefits. Weekly company meals. Trexquant is an Equal Opportunity Employer. #J-18808-Ljbffr

Job Title: Office Manager & Chief Calendar Clerk Job Type: Full-Time Compensation: $50k - $70k (depending on experience) About the Firm We are a fast-paced litigation firm focused on insurance defense and related civil litigation across New York and New Jersey. Our attorneys rely on strong administrative structure, efficient workflow, and organized office systems. We are seeking an experienced Office Manager who can oversee day-to-day operations and ensure the smooth functioning of our legal practice. Position Overview The Office Manager & Chief Calendar Clerk is a senior operational role responsible for overseeing the firm's administrative operations while maintaining absolute control over all legal calendars, court deadlines, appearances, and filing requirements. This position serves as the central authority for docketing, calendaring accuracy, and firm-wide deadline compliance. Key Responsibilities Chief Calendar & Docket Management Maintain and oversee the firm's master legal calendar. Calculate and verify deadlines pursuant to court rules and service methods. Implement dual-calendar and redundancy safeguards. Monitor upcoming deadlines and issue reminders and escalations. Coordinate court appearances and adjournments. Filing & Court System Oversight Oversee calendaring related to NYSCEF, EDDS, and other portals. Ensure service-based deadlines are recalculated accurately Office & Administrative Management Oversee daily office operations and administrative staff. Develop and enforce office procedures and workflows. Coordinate onboarding and staff coverage. Systems, Processes & Compliance Administer calendaring and case management systems. Maintain written SOPs and compliance documentation. Leadership & Communication Act as central accountability points for deadline integrity. Escalate risks to firm leadership. Qualifications 5+ years law firm experience with calendaring responsibility. Strong knowledge of litigation timelines and court rules.

A home care provider in New York seeks a Care Team Manager to lead a team and ensure quality patient care. You will support a dedicated group of healthcare professionals, coordinate services for over 65,000 patients, and drive team success. The role requires a high school diploma, experience in home care or a fast-paced environment, and strong communication skills. Competitive compensation and benefits package, with opportunities for advancement. Join us in making a difference in healthcare. #J-18808-Ljbffr

The Customer Success Team Leader is responsible for guiding and overseeing a team of Customer Success Managers (CSMs) in delivering exceptional customer experiences, driving adoption, value realization, and achieving business outcomes across our portfolio. As a Team Leader, you'll be responsible for developing talent, managing day-to-day operations, and ensuring your team supports our customers through every phase of the customer journey. You'll help align team efforts with strategic goals, focusing on retention, growth, and long-term customer satisfaction. About Aidoc Aidoc helps health systems deliver smarter and faster care when it matters most. Its mission is to transform patient outcomes through 'always on' clinical AI, eliminating preventable care gaps that lead to loss of lives and disabilities. Through our proprietary ai OS platform, Aidoc seamlessly integrates real-time intelligence into provider workflows, helping physicians make faster clinical decisions for over 45 million patients a year. With the most FDA-cleared AI solutions in its category and deployments across 150+ health systems globally, Aidoc elevates the physician and patient experience. Backed by General Catalyst, Square Peg, NVentures (NVIDIA's venture arm), and four major U.S. health systems, Aidoc has raised $370 million to date, including a recent $150 million round to accelerate development of CARE, its clinical-grade foundation model. About this role The Customer Success Team Leader is responsible for guiding and overseeing a team of Customer Success Managers (CSMs) in delivering exceptional customer experiences, driving adoption, value realization, and achieving business outcomes across our portfolio. As a Team Leader, you'll be responsible for developing talent, managing day-to-day operations, and ensuring your team supports our customers through every phase of the customer journey. You'll help align team efforts with strategic goals, focusing on retention, growth, and long-term customer satisfaction. Responsibilities Team Leadership: Manage, coach, and support a team of Customer Success Managers, ensuring they are empowered to meet their goals and grow professionally. Customer Advocacy: Act as an escalation point for key customers, helping your team navigate challenges and proactively drive resolution. Directly manage a subset of strategic or high-impact accounts, ensuring strong executive relationships and delivering measurable value. Performance & Metrics: Monitor team KPIs (e.g., Net Retention, Health Scores, Adoption Metrics, Value Realization), drive accountability, and report on team performance regularly. Onboarding & Enablement: Support new team members through onboarding and ongoing learning programs to ensure ramp-up and effectiveness. Planning & Forecasting: Contribute to quarterly planning, headcount forecasting, and strategic initiatives to support team scalability and business growth. Process & Playbooks: Collaborate with CS leadership to standardize and improve workflows, playbooks, and success plans across the team. Cross-Functional Partnership: Work closely with Sales, Product, Support, and Marketing to ensure seamless customer experiences and feedback loops. Customer Engagement Strategy: Help define and execute engagement models by segment, customer maturity, or product line. Customer Risk Management: Proactively identify at-risk accounts and collaborate with CSMs and cross-functional teams to mitigate churn through tailored success strategies. Requirements 5+ years of experience in Customer Success, Account Management, or a similar client-facing role, ((or 2.5+ years of experience in similar roles at Aidoc)). 1+ years of team leadership experience (formal or informal), with a demonstrated passion for coaching, mentoring, and people development. Experience in Healthcare and AI industries for 2.5+ years. Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment. Excellent communication and relationship-building skills, especially with cross-functional teams and external stakeholders. Comfortable using CS tools like Gainsight, Catalyst, Salesforce, or equivalent platforms. 25%-50% travel Candidates must be based in the Northeast U.S. or Florida and within reasonable distance of a major airport. Preferred Qualifications Experience in a B2B SaaS company or in managing enterprise customer relationships. Familiarity with customer lifecycle management, success planning, and customer journey mapping. Demonstrated success improving customer retention and expansion. Working at Aidoc We're a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We're looking for mission-driven people excited to do transformative work. We have offices in Tel Aviv, Barcelona and New York City, but Aidoc is a remote-first workplace. We're able to hire US-based employees across the continental United States, although certain roles may be region-specific. What we offer: A range of medical, dental and vision benefits Stock options for all full-time employees 20 days of paid vacation, plus sick days and holidays A 401(k) plan, life insurance, plus long and short term disability The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

The Operations Manager will support the Chief Executive Officer (CEO) and the executive management team in the daily operational activities to ensure business growth, sustainability, and efficient company operations. This individual will collaborate with various departments, including technology, marketing, People and Culture, and project leads, to streamline processes and manage relationships with stakeholders, consultants, and internal teams. Key Responsibilities: Assist in managing daily operations to achieve business growth and sustainability. Collaborate with technology and marketing teams to maintain web systems and branding. Partner with HR to streamline consultant onboarding and ensure project scopes are clear and billing is accurate. Review and improve operational systems and processes. Track operational risks and provide strategic solutions. Support CEO in long-term planning, reporting, and managing special projects. Oversee and report on KPIs regularly. Ensure smooth execution of operational, administrative, and compliance functions. Qualifications: Bachelor's degree in Business, Operations, or related field (Master's preferred). 5-7 years of experience in operations management. Strong project management, communication, and leadership skills. Experience with financial reporting, HR, and process improvement. Proficient in Microsoft Office and operational tools. Preferred Qualifications: Experience in consulting or philanthropic industries. Knowledge of marketing, branding, and web technologies. This is an independent contractor position seeking someone with consulting experience. REQUIRED

We are seeking an experienced Claims Manager to oversee construction-related claims. This role requires strong knowledge of NYC Labor Law and hands-on experience managing construction claims while working closely with TPAs, defense counsel, and internal leadership. Responsibilities Manage and review construction claims Oversee TPAs and ensure best practices Coordinate with defense counsel on active matters Partner with the Head of Claims on complex cases Qualifications Minimum 5 years of construction claims experience Strong NYC Labor Law knowledge Excellent communication and organizational skills

Salary: $100,000 annually We are seeking an experienced Overseas Restaurant Operations Manager to lead and optimize regional operations across overseas markets. This role is responsible for driving operational excellence, profitability, compliance, and partner relationships while aligning regional performance with the company's strategic goals. Key Responsibilities Develop and execute overseas regional operating strategies and annual plans aligned with company objectives, ensuring achievement of performance and growth targets. Translate regional operational goals into actionable plans, setting clear objectives for each assigned market, and providing guidance, oversight, and performance management to regional teams. Drive revenue growth and profitability across overseas restaurant locations through effective cost control, sales optimization, and operational efficiency. Oversee and continuously improve standards related to food safety, operational processes, labor management, and regulatory compliance across all assigned regions. Build and maintain strong working relationships with regional partners, ensuring consistent communication and reinforcement of company culture, values, and brand standards. Ensure compliance with overseas trade regulations and local laws, while leading, managing, and advancing cross-regional projects and initiatives.

Operations Manager (Direct Hire) Ramsey, New Jersey Annual Salary Range: $160,000 - $180,000 plus 15% bonus. Individual salaries are based on education, geographic location, and alignment to the market data. Summary for Operations Manager The Operations Manager will report to the Chief Operating Officer or Regional General Manager and will be the primary leader for all site operations, ensuring the successful execution of strategic and operational goals. The Operations Manager will directly oversee Operations, Engineering, Quality, and Facilities at the site while collaborating closely with Finance, Human Resources, and Sales to achieve optimal performance. This role will focus on building a high-performing site team, driving operational excellence, and maintaining strong relationships with other company sites to align with our overall business objectives. Essential Functions for Operations Manager Site Operations Management · Ensure daily operational excellence in manufacturing, engineering, and quality processes. · Maintain a culture of safety, emphasizing proactive training and awareness. Team Leadership · Build and lead a multi-level site team with a focus on engagement, development, and accountability. · Coach and mentor direct reports, fostering a culture of continuous improvement and mutual accountability. Process Improvement · Drive Lean principles and Continuous Improvement initiatives within the site. · Lead standardization of work processes and best practices to enhance efficiency. Collaboration and Integration · Serve as the primary point of contact for site-level integration efforts during acquisitions. · Coordinate with sister companies to leverage shared resources and expertise. Execution of Strategic Plans · Translate corporate objectives into actionable site-level plans, focusing on operational KPIs and growth metrics. · Monitor site performance and adjust strategies to meet or exceed goals. Profitability Oversight · Monitor and manage the site's financial performance by achieving revenue targets, controlling costs, and optimizing profitability. Budget Management · Develop, manage, and report on budgets for the site, ensuring alignment with company objectives and financial plans. Cost Control · Identify and implement strategies to reduce operational costs while maintaining quality and productivity. Revenue Growth · Collaborate with sales and business development teams to identify opportunities to increase site revenue through new business or improved efficiencies. Forecasting and Analysis · Regularly analyze financial performance, including revenue, expenses, and margins, to identify trends, variances, and opportunities for improvement. Resource Allocation · Ensure optimal allocation of resources (labor, materials, and capital) to support financial goals. Reporting · Provide monthly updates to senior management on site financial performance, including P&L statements, variances, and action plans to address gaps. Compliance · Ensure all financial activities comply with company policies, local regulations, and ethical standards. Key Profile Attributes for Operations Manager · Exceptional leadership and team-building abilities, fostering collaboration and accountability. · Strong problem-solving and critical thinking skills with a focus on operational execution. · Proficient in using data analytics for operational decision-making. · Effective communicator, capable of presenting complex information clearly and concisely. · Skilled in driving cultural change and motivating diverse teams at all organizational levels. Position Requirements for Operations Manager · Bachelor's degree in mechanical, industrial engineering, or a technology discipline (or equivalent experience) required. · 10-15 years of leadership experience in a manufacturing environment · Must have hands on experience in metal manufacturing (machining) · Must have managed a team of supervisors and managers · Proven track record in operational performance improvement, scrap reduction, and cost control. · Experience introducing new processes and technologies to enhance throughput, quality, and customer satisfaction. · Strong ability to interpret and mitigate risks associated with customer contracts, including liability limits, delays, and warranty terms. · Demonstrated expertise in strategic planning at the site level, resulting in improved financial and operational outcomes. · Familiarity with quality systems and regulations (ISO 9001, ISO 13485, FDA 21CFR820). · Experience leading teams during integrations of acquired companies is a plus.

The Role We are looking for a Commercial Operations Manager to own the operational backbone of Scale's deal lifecycle. You will analyze, structure, and improve processes surrounding data acquisition, management, and use across internal business systems; identify gaps and inefficiencies; design solutions to enhance data integrity, reporting, and automation; and establish scalable processes and standard operating procedures (SOPs) that support improved knowledge management, efficient deal execution, and operational excellence. This is a cross-functional role that bridges commercial, legal, development, operations, finance, strategy, and technology teams- ensuring the company's systems and data work together to provide clarity, consistency, and insight for decision-making. You will work a hybrid schedule, reporting to our Senior Contracts Manager, and be based in our Ridgewood, NJ headquarters. Key responsibilities will include: Data & Systems Optimization Audit and document existing data sources and ownership, and update processes across business systems. Serve as admin for specified internal systems, overseeing user access, providing support for internal stakeholders, suggesting and implementing improvements and efficiencies for software usage, and serving as primary POC and SME in the rollout of new features and integrations, which may include contract management, external file sharing, Asana, CRM, and other systems. Improve data structure, system integrations, and workflows to increase accuracy, visibility, and efficiency, and to minimize redundancies and duplication of inputs. Partner with functional leads to ensure data consistency across platforms and tools. Evaluate existing and new technologies and system enhancements that support expanding operational and reporting needs; recommend system deprecation where appropriate. Reporting & Metrics Enablement Work with business leaders to define certain key metrics and ensure reliable data collection processes for reporting. Collaborate with Reporting Analysts to develop and improve existing dashboards and other reporting tools, and presentations to support operational and strategic decisions. Proactively identify data quality issues and implement corrective measures. Process & SOP Development Map end-to-end business processes (with emphasis on deal or project workflows) and identify optimization opportunities. Develop, document, and maintain a knowledge management database (e.g., Notion), including SOPs, templates, and process guides to ensure consistency and scalability. Lead cross-functional workshops to align stakeholders and drive adoption of improved processes. Cross-Functional Collaboration Serve as the bridge between commercial, legal, development, operations, finance, strategy, and technology teams. Drive training and communication efforts related to new and existing processes and system updates. Act as a trusted advisor to leadership on system efficiency, data reliability, and process improvements. The Ideal Candidate Bachelor's degree in Business Administration, Information Systems, Operations, or related field. 5+ years of experience in business operations, data management, systems administration, or process improvement. Proven ability to analyze complex workflows and recommend scalable improvements. Strong understanding of data governance, reporting systems, and CRM/ERP tools. Excellent communication and documentation skills - able to translate between technical and non-technical audiences. Highly organized, detail-oriented, and proactive in identifying and solving problems. Experience in the energy, construction, or engineering sector is preferred. Familiarity with project management and process improvement methodologies (Lean, Six Sigma, etc.). Hands-on experience with data visualization, automation, or integration tools (e.g., Power BI, Tableau, Zapier, etc.) is helpful but not required This is a great opportunity to have a long-term impact on a fast-paced, private equity-backed growth business. Some of the core virtues embraced by Scales' employees include: Do the Right Thing Act Like an Owner Hustle Demand Results Go Together Evolve or Disappear We offer a competitive compensation package and a comprehensive benefits program including medical benefits, paid vacation and holidays, and 401K matching. About Scale Microgrids Scale is redefining resilience, with advanced microgrids that go beyond traditional backup power solutions to give businesses the power to adapt and thrive amid all of today's growing energy challenges. As a vertically-integrated provider of turnkey advanced microgrid systems, Scale combines project design, engineering, and execution expertise with microgrid-as-a-service financing to offer our customers systems that are optimized to deliver maximum value from day one while ensuring ultra-reliable operations and fast time-to-power. Scale is backed by EQT, a firm with ~$250B in assets, bringing a depth of experience, resources, and capital that will enable Scale to continue pursuing our vision of powering the world with distributed energy. The investment enables Scale to own and operate billions of dollars in distributed generation assets. To learn more about Scale Microgrids, please visit ******************************** About EQT EQT is a leading purpose-driven global investment organization with EUR 246 billion in total assets under management, divided into two business segments: Private Capital and Real Assets. EQT owns portfolio companies and assets in Europe, Asia Pacific, and the Americas and supports them in achieving sustainable growth, operational excellence, and market leadership. To learn more about EQT, please visit ********************* Scale strives to attract and retain a workforce that reflects the composition of our customer base and communities. We are committed to providing a work environment that provides everyone with equal access and opportunity to contribute and drive meaningful outcomes. We encourage applicants from all backgrounds to apply and will consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Our groundbreaking hospice and palliative care programs offer a significant difference when dealing with a life-limiting condition. We offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care. Supports the Hospice Nurse Manager position by providing leadership guidance to the professional staff on a day-to-day basis to ensure the provision of Hospice and Palliative Care services are consistent with the philosophy, goals, and policies of the program and MJHS. Mentors and provides leadership direction to the professional staff as directed by the Hospice Nurse Manager. The schedule includes functioning in a backup On Call capacity 2-3 times per month and 2-3 holidays per year. Graduate from an accredited School of Nursing, BSN or BS degree preferred. Minimum of five years of Hospice nursing experience. Supervisory or leadership experience preferred. Word, Outlook, and Windows experience required. New York State RN licensure, NYS valid license preferred. National Board Certification in Hospice & Palliative Care (CHPN) preferred or obtains certification within one year of hire. Ability to effective supervises and mentors Hospice nursing staff.