Team manager jobs in Naperville, IL

Operations Manager Reports To: Vice President of Operations About the Role The Operations Manager will lead all aspects of manufacturing operations for a growing electrical distribution equipment manufacturer. This role oversees fabrication, assembly, and testing functions to ensure safe, efficient, and high-quality production of custom-engineered electrical power solutions. The ideal candidate is a hands-on leader with strong technical expertise, operational excellence experience, and the ability to drive continuous improvement in a fast-paced, engineer-to-order (ETO) environment. Key Responsibilities Operations Management Oversee daily fabrication, assembly, and testing operations to meet production schedules and quality standards. Manage shipping, receiving, materials flow, and inventory control. Track and analyze KPIs related to output, quality, cost, and delivery performance. Drive Lean, Six Sigma, and process improvement initiatives to enhance productivity and reduce waste. Leadership Lead, coach, and develop a team of 40-50 employees, including supervisors, technicians, and operators. Foster a culture of accountability, teamwork, and continuous improvement. Partner cross-functionally with Engineering, Supply Chain, and Project Management to align operational execution with business goals. Support workforce planning, training, and performance management initiatives. Quality & Compliance Ensure adherence to ISO, UL, OSHA, and other applicable regulatory standards. Champion defect reduction and root cause analysis to improve product reliability. Promote and maintain safety and quality as top operational priorities. Process & Equipment Optimization Collaborate with Engineering and Maintenance to improve equipment performance and reduce downtime. Identify and implement automation and cost-saving opportunities across production areas. Standardize manufacturing procedures and documentation for efficiency and scalability. Safety & Environmental Compliance Lead safety initiatives to ensure compliance with OSHA, NFPA, and environmental regulations. Conduct regular safety audits, enforce PPE requirements, and lead incident investigations. Promote a proactive safety culture across all production teams. Qualifications Required: Bachelor's degree in Engineering, Manufacturing, Operations Management, or a related field. 6+ years of experience in electrical distribution equipment manufacturing (switchgear, switchboards, circuit breakers, transformers, etc.). Proven track record managing engineer-to-order (ETO) manufacturing operations. Demonstrated leadership in fabrication, assembly, and testing environments. Strong proficiency with ERP/MRP systems (NetSuite preferred) and Microsoft Office Suite, especially Excel. Experience applying Lean and Six Sigma methodologies to improve efficiency and quality. Excellent communication, organizational, and decision-making skills. Preferred: Direct experience with switchgear manufacturing. Background with leading competitors or similar organizations in power distribution equipment. Key Attributes for Success Hands-on, results-driven leader who thrives in a fast-paced, high-mix, low-volume manufacturing environment. Strategic thinker with a continuous improvement mindset. Strong sense of ownership, accountability, and long-term commitment. Effective communicator who can engage teams and foster collaboration across departments. Compensation & Schedule Salary Range: $150,000-$180,000 (higher for exceptional candidates) Bonus: Up to 20% annual performance bonus Schedule: Monday-Friday, 7:00 AM-5:00 PM; occasional Saturdays as needed Travel: Minimal, primarily local Why Join This is a key leadership opportunity with a growing organization that has a strong project backlog through next year and beyond. The company offers stability, autonomy, and the opportunity to make a tangible impact on operational excellence, quality, and customer satisfaction.

Onward Search is seeking a Project Manager to assist in day-to-day management, oversight and optimization of Healthcare Professionals. This is a year long + contract, hybrid in Mettawa, IL. Pharma agency experience highly preferred What You'll Do Lead end-to-end management of CRM/email campaigns across multiple brands. Build project plans, run weekly status meetings, and maintain all timelines/documentation. Partner with brand, data, tech, compliance, and agency teams to capture requirements and execute campaigns. Monitor performance, identify optimization opportunities, and share recommendations. Manage change requests, mitigate risks, and improve processes for speed and efficiency. Support campaign audits, SLA reporting, and quarterly business reviews. What You Bring 3-5 years in CRM, email, database marketing, or 1:1 marketing. Experience managing multiple projects in a fast-paced environment (agency experience a plus). Strong communication, organization, and stakeholder-management skills. Analytical mindset with ability to identify optimizations and troubleshoot issues. Proficiency in Microsoft Office tools.

EXCITING OPPORTUNITY: Call Center Manager / Lead Compensation: $75K-$90K/yr (On-Track Earnings) Job Type: Full-Time, Onsite Industry: Floor Coatings / Concrete Coatings / Epoxy Why Join Us? TORQ Coatings is a growing coatings company seeking a hands-on Call Center Manager (or Lead) to oversee and optimize our customer service hub. This role is crucial for protecting the customer experience and driving operational excellence. If you are focused on quality and process improvement, this is an excellent opportunity. What sets us apart: High Earning Potential: $75K-$90K/yr (On-Track Earnings) Local Impact: Directly influence customer satisfaction and retention Stability: Full-time, onsite role in a rapidly scaling business Autonomy: Own and optimize all call center processes, staffing, and quality Growth Path: Opportunity to lead a growing team and integrate new AI tools Your Role: What You'll Be Doing Build and maintain efficient schedules, coverage, and SLAs for incoming customer calls (Queue & Staffing) Review calls, provide consistent coaching, and enforce scripts/quality standards (Quality & Coaching) Protect the overall customer experience by focusing on tone, empathy, and clear next steps (Customer Focus) Own and document call flows, escalation rules, and knowledge base documentation (Process Ownership) Maintain clear communication with sales, operations, and field teams regarding call center issues, trends, spikes, and demand (Cross-Team Communication) Ensure service levels are consistently hit (speed to answer, abandon rate, wait times) Minimum Requirements 1+ year leading a team in a call center or similar customer service environment Proven ability to manage schedules, coverage, and service level agreements (SLAs) Experience with quality monitoring and call representative coaching Ability to build and document repeatable processes and escalation rules Strong focus on customer empathy and satisfaction Openness to integrating and working with new AI tools Located near or willing to commute to the Lombard, IL office (Onsite) Compensation & Schedule Earnings: $75K-$90K/yr (On-Track Earnings) Benefits: Stability, career development, and the opportunity to lead a critical team Schedule: Full-Time, Onsite with a commitment to covering call center operating hours in Lombard, IL Our Core Values: TENACITY: We push through challenges OWNERSHIP: We take responsibility for results UNITY: We win together, not alone GRIT: We put in the sweat that earns respect HEART: We love what we build & who we build it for Ready to Build Your Career While Making a Local Impact? This isn't just another supervisory job-it's your opportunity to apply operational rigor and quality control to a vital customer-facing team. Join our team and take your career to the next level in a company that values great service, process control, and team communication. APPLY HERE! #CallCenter #CallCenterManager #CustomerServiceManager #OperationsManagement #ContactCenterJobs #TeamLeadJobs #LombardJobs #QualityAssurance #CustomerExperience #NowHiring #ServiceLevelAgreement #ProcessImprovement #CoachingAndMentoring

Onsite 5 days per week out of Bedford Park, IL This is a 6 month contract to hire. We are seeking a detail-oriented and resilient Office Manager with the potential to advance into a District Manager role. The ideal candidate will bring strong organizational skills, the ability to learn quickly, and a personality suited to working in a direct, straightforward environment. A background in construction, plumbing, engineering, or electrical is highly valued. Key Responsibilities Manage day-to-day office operations including invoicing, accounts receivable/payable, and municipal invoice tracking Oversee project tracking, vehicle management, payroll, and insurance administration Review contracts to ensure compliance with requirements Support operational efficiency and ensure accurate documentation across all functions Collaborate with leadership to drive organizational success and growth Qualifications Associate's Degree (minimum) 3-5 years of professional experience in office management or related fields Strong attention to detail and ability to learn quickly Resilient personality with the ability to thrive in a direct, fast-paced environment

About the Role A leading U.S.-based manufacturing organization is seeking an Operations Excellence Manager to drive process optimization and lead the functional side of their D365 transformation. This is a high-impact role for someone who understands manufacturing operations deeply, has led ERP/MES implementations, and is comfortable guiding the business-not taking orders from it. You will serve as the primary operations representative for all D365 Operations initiatives and future system enhancements, working closely with operations, supply chain, and IT leadership to shape processes, drive improvements, and ensure seamless alignment with the organization's manufacturing systems. Key Responsibilities Process Analysis & Improvement Assess current manufacturing workflows, identify gaps, and design improved processes. Lead operational change management connected to D365 and related systems. System Implementation & Functional Leadership Support and guide D365, MES, SCM, and PLM system implementations and enhancements. Provide functional direction-configuration, requirements, testing-not development. Requirements & Documentation Gather, validate, and translate business requirements into functional specifications. Create process maps, configuration documentation, and training materials. Data & Reporting Analyze manufacturing, inventory, and supply chain data. Build or guide reporting/dashboards using data tools (Power BI, Tableau, SQL). Project Management Lead small to mid-sized projects tied to operations system improvements. Ensure milestones, deadlines, and cross-functional alignment. Training & Support Train end users and support adoption across operations and supply chain teams. Troubleshoot issues and ensure smooth daily system usage. Cross-Functional Collaboration Partner with IT, engineering, production, and supply chain to align systems with business goals. Ensure compliance with regulatory, quality, and internal standards. Required Qualifications Bachelor's degree in Business, Supply Chain, Manufacturing, Engineering, or related field 5+ years of manufacturing operations experience 3-5+ years supporting ERP systems (D365 strongly preferred; SAP/Oracle acceptable) Experience with MES, SCM, PLM, or other manufacturing systems Proven experience designing, mapping, and improving manufacturing processes Strong data analysis skills (SQL, Power BI, Tableau) Experience with process mapping tools (Visio, Lucidchart) Excellent communication skills and the ability to lead business stakeholders Prior experience driving ERP implementation or major process transformation Preferred Qualifications Experience in food, beverage, ingredients, or process manufacturing Lean, Six Sigma, or continuous improvement certification Exposure to Industry 4.0, IoT, or smart manufacturing technologies Project management certifications (PMP, Prince2) or CBAP

VEYER operates 59 warehouses across the US and Canada, covering over 8 million square feet. This includes 33 distribution centers, 12 cross docks, and 4 deconsolidation centers. We deliver over 100 million cartons annually with a 98.86% fill rate, while maintaining an impressively low shrinkage rate of less than 0.05%. Our guiding principle is trust through radical transparency and allows us to deliver over $5 billion worth of products and services annually for our customers. We understand the importance of reliable and speedy delivery. Our customers rely on us to keep our promises as they experience the peace of mind that comes with our industry-leading distribution and fulfillment services. Our Operations Managers drive business and growth within VEYER's expanding supply chain. Operations Managers will lead either a functional operation or an operational shift within VEYER's fulfillment centers. This may encompass: Inbound, Outbound, Inventory, ICQA, etc. We expect our Operations Managers to inspire, lead, and develop their teams of associates. We seek individuals who are creative problem solvers, people engagement leaders, and data-driven decision makers. Primary Responsibilities: Plan and manage the efficient receipt, storage, order fulfillment and loading of inventory and/or transportation, through vigilant focus on KPI's, quality and service goals; utilizing forecasting methodologies and tools. Plan and manage multi-departmental P&L's, with accountability for cost containment and efficiency. Implement process improvement and use methodology (Six Sigma, 5S, Lean, TQM, Kaizen) to lead continuous improvement within the operations of the warehouse. Recruit, hire, train and develop associates; ensure coverage planning for staffing requirements and resource allocations. Provide leadership and motivation for 20-30 direct report associates Create an open communication style that fosters a collaborative work environment. Conduct performance reviews, have ongoing performance discussions, and make recommendations on reviews. Monitor, observe and record productivity, quality and utilization for assigned area. Administer training, qualification, safety programs and ensure regulatory compliance. Drive policies and procedures in assigned area. Ensure that the physical condition of the work areas are conducive to a healthy and safe working environment. Targeted Experience: Bachelor's degree in Operations, Supply Chain, Business Management, Engineering or equivalent experience in a related field 3+ years in a production, logistics, transportation or distribution facility. eCommerce fulfillment and DTC (direct-to-consumer) experience is highly-preferred 2+ years of experience in a supervisory or management role Working knowledge of supply chain systems: Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Order Management Systems (OMS), Inventory Control Excellent organization, planning skills, and strong attention to detail Proven track record of taking ownership, driving results, and managing change Ability to make data driven decisions based on ownership of functional areas Working knowledge of MS Office (Microsoft) Available to work on weekends, holidays, and overtime as needed Must be able to stand for most of the day Ability to lift up to 50lbs. About The ODP Corporation/VEYER Logistics The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Equal Employment Opportunity The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We are currently seeking an experienced Administrative Assistant for our client. This is an ideal for a proactive professional who thrives in a fast-paced environment. The successful candidate will demonstrate excellent communication skills, a strong sense of initiative, and the ability to manage competing priorities while meeting tight deadlines. Responsibilities Draft professional correspondence and formal documents Answer and manage inbound telephone calls Develop, maintain, and improve organized filing systems Support day-to-day office operations and perform additional administrative tasks as needed Qualifications Previous experience in office administration or related fields Proven ability to prioritize and multitask effectively Excellent written and verbal communication skills Strong attention to detail and accuracy Highly organized with the ability to manage multiple projects simultaneously Why This Opportunity? This role offers the chance to join a reputable organization through a contract-to-hire arrangement, providing an excellent pathway for long-term growth and stability.

Job Title: Operations Manager About Us: SABIN is a design-forward, rapidly growing company specializing in acoustic and lighting solutions. Our innovative approach and commitment to design excellence drive our fast-paced environment. As demand for our products and services continues to grow, we're seeking a dynamic operational leader to join our team. This role offers solid potential for growth and development. About Your Role at SABIN: The Operations Manager will be responsible for connecting our manufacturing activities with our commercial activities and business needs; ensuring we have the systems in place to produce quality products on time in a safe and professional manner. Our production environment is both reliant on high levels of craft and engineering. We make our products on demand to suit the needs of the architectural projects we supply; we do not build and stock. You will optimize operations to support this business model. Sabin was founded in 2021 and is now in a period of strong growth; many processes and policies are being established for the first time-you will design and implement new processes and policies in collaboration with our talented existing team. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. You will work with the manufacturing, product development, systems and sales teams to join or lead initiatives to improve and refine our operations for improved performance and results. We need an energetic operational leader to join our effort in continuing to build this great company. What You'll Do: Learn and know our business: Learn the ins-and-outs of our business demands and dynamics of our B2B commercial transactions. ERP Implementation: Contribute to the continued implementation of our ERP and MRP systems for higher efficiency, reporting, and process management. Production Management: Partner with our manufacturing team to plan our production, scheduling work in prudent ways that best use our factory and team to ship projects out on time. Material & Purchasing Planning: Partner with our systems team to design more automated processes to ensure that we have the materials needed to build our jobs. Manage the competing pressures of minimizing our lead-times while minimizing our inventory. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Desired Qualifications: Educational Background:A bachelor's degree in engineering, business, or science preferred, other fields are considered. Manufacturing experience: Direct experience in a manufacturing environment is a core requirement for this role. Organization & Conscientiousness: Naturally organized, with the ability to be assertive about the needs of the business, while being humane and warm when advocating for the business needs. Initiative & Collaboration: Be comfortable with SABIN's proactive approach, where we take the lead and actively move projects forward, ensuring their success. Desired Characteristics: Organized critical thinker: Methodical and analytical thinking are essential for this role. Your natural mindset must be rational, fact-finding and process oriented. You have the natural reflex to organize and bring order, balanced with a belief in the necessity of nimbleness. Flexible: Willing to try out differing and opposing ideas, a plainspoken natural mediator and listener. The essence of this role is coordinating and connecting different domains. This requires moderation, deliberation, and adaptability. Problems Solver: Comfortable with problems, understanding and defining them, and bringing them all to light. Problems are not something to ignore or shy away from but embrace and comprehend fully for solutioning. Learner: Curious, striving. You know you don't know everything and are always learning, you believe in continuous improvement, growth, and forward-facing transformations. You expect the same from team-mates, at a rate that works for the business goals and team. Multi-disciplinary Tendencies: We seek candidates that show a track record of versatility. This role spans different types of work, having a natural interest and experience in a variety of disciplines gives your viewpoint more credibility as a collaborator. Comfort with complexity: A mind that enjoys games and puzzles-for project management, untangling logistics puzzles and balancing multi-domain interactions to serve our customer best. Imaginative: This is a problem-solving role, the ability to imagine completely new solutions, new ways of working and creatively solve problems is imperative. Positive and Proactive: Leadership by example, this role requires a hands-on individual. Someone who is proactive, takes initiative, and inspires the same in team-mates. Team sports experience and experience in losing / hardship is a strong plus. Our Commitment to You: We offer competitive pay and benefits, and the space to do great work. SABIN places the highest priority on cultivating an engaging, rewarding and collaborative workplace. We are building an inclusive and creative environment---this opportunity for creative and professional growth is vital to us. We have high expectations for ourselves and each other, we work diligently and kindly and listen to one another. Why Join Us? This is a unique opportunity to join a growing, vibrant company at the forefront of design in the acoustic and lighting industry. You will have the chance to take ownership of your work and the trust to do so. Your ability to adapt, learn, and grow with us will be key to your success and ours. To learn more about SABIN and our products, please visit SABIN.DESIGN

Operations Manager - Top Real Estate Team (Chicago) About the Role: IKGroup at Jameson Sotheby's Cityhub is looking for a highly proactive, detail-obsessed, experienced Operations Manager with a real estate background. This person will take full ownership of day-to-day operations so our top-producing broker can stay focused on what matters most-clients, deals, and growth. Responsibilities: Own and manage all daily operational tasks-anticipating needs before they arise. Coordinate vendors and service providers (e.g., stagers, cleaners, photographers, movers). Oversee listing preparation and ensure properties are photo-ready, show-ready, and launch on time. Manage and streamline communication across the team, ensuring nothing falls through the cracks. Track and follow up on all active deals, ensuring deadlines and contingencies are met. Maintain and update internal systems, checklists, and processes for maximum efficiency. Handle inbox triage - filtering and responding to operational and logistical questions. Be the first point of contact for vendors, contractors, and service providers. Assist with marketing coordination (print orders, open house prep, listing packages). Provide weekend coverage for critical tasks, emergencies, or show prep. Work closely with the lead broker to identify operational gaps and implement solutions without waiting for direction. Qualifications: Minimum 3+ years of experience in a real estate operations, transaction coordination, or team management role. Deep understanding of real estate workflows (listings, contracts, closings). Licensed or willing to obtain a license preferred. Exceptional attention to detail and organizational skills. Comfortable making decisions and taking ownership. Tech savvy (CRM, MLS, digital marketing platforms). Able to work weekends and off-hours when needed. Thrives in a fast-paced, high-stakes environment. Compensation: Competitive base salary + performance-based bonuses. Growth potential in a top-producing luxury real estate team.

The Team Manager is responsible for leading the day-to-day execution of manufacturing (production, reliability, safety, and quality). · Administer plant and corporate policies (and if applicable, the collective bargaining agreement). · Led and managed the team (15-20 people; a mix of operators and technicians) to help them increase their productivity, skills, and performance. · Take ownership of your professional growth by remaining open to feedback and getting involved in plant initiatives and projects. Key Responsibilities · Execute daily production plan activities of operations lines by managing the daily activities of 15-20 union hourly technicians on a given shift. Monitor Quality results and address operational, financial, and personnel shortcomings. Ensure manufacturing operates within approved quality, safety, and productivity guidelines and minimize material losses. Coordinates required efforts to minimize operational downtime. · Participate and guide the team in troubleshooting and repair activities. · Cross Train in other critical functions within operations. · Communicate shift results in both verbal and written formats. Utilize production reporting systems and processes. · Ensure a safe work environment. Train employees on all safety aspects (OSHA-required training, etc.). Participate in area-led safety initiatives. · Lead team meetings designed to: review and support department goals and objectives, conduct safety training and awareness, and deliver and discuss expectations. · Development of employees' performance through training and structured performance management. Ensure consistency in the administration of Union contracts. · Ensure compliance with Company policies and Government regulations · Lead team development initiatives to ensure continuous improvement around our key business metrics (safety, quality, reliability, and cost). Assist in new product introductions as needed. · Manage Quality/Release process and all required documentation. · Other duties as assigned by management Qualifications/Basic Minimum Requirements · Meet the legal minimum age requirement · Authorized to work in the United States · Bachelor's Degree or equivalent combination of education and experience · 3 years of supervisory/management experience overseeing 5 or more individuals in a manufacturing environment or equivalent hands-on working experience in consumer packaged goods. · Relevant experience in team development and training · Shift flexibility to accommodate the needs of the business · Ability to respond to urgent or emergency situations outside of normal working hours as needed · Intermediate knowledge of high-speed equipment. · Knowledge of product quality standards and regulatory requirements. · Ability to work overtime as needed. Other Required Skills · Ability to work independently and as part of a team · Strong planning and organizing skills · Strong organizational and interpersonal skills · Strong verbal and written communication skills Preferred Qualifications · Intermediate to advanced skills in Microsoft Office (Outlook, Word, Excel, PowerPoint) · Working knowledge of Lean manufacturing principles. · Experience in facilitation and team building · Experience working in a union labor environment Physical Requirements · Employee must be able to work in a manufacturing plant environment. · Daily responsibilities may require working on elevated surfaces, climbing stairs/ladders, kneeling, bending, squatting, stooping, lift up to 50 pounds, crawling under equipment, wearing fall protection, and required PPE. · Standing/walking for extended periods of time · Sitting for periods of time working in front of a computer screen. VVF is an equal-opportunity employer. We evaluate qualified applicants, without regard to race, color, religion, national origin, sex or gender, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, including the perception that a person has any of those characteristics or that the person is associated with a person who has, or is perceived to have, any of those characteristics, or any other consideration made unlawful by applicable law. VVF is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to **************************** or call Human Resources at ************** and let us know the nature of your request and your contact information.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery. Lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards. Develop and support standard work and continuous improvement processes. Oversee and support the performance of a team, zone or cell. Focus on performance issues with the goal of changing co-worker behavior. Set expectations with front-line co-workers and gain their commitment to act in accordance with Company guidelines and union agreements. Serve as subject matter expert on safety, service and procedures. Team Leadership Activities * Engage front-line co-workers to deliver excellent customer service and an on-time quality product - for example, participate in briefings, and develop team communications * Engage and recognize external customers * Monitor front-line co-worker behavior with customers (both internal and external) to ensure consistency and compliance with Company guidelines, procedures and standards * Monitor the performance of a team, zone or cell, taking actions as necessary, to ensure daily goals are met * Assess and delegate the appropriate work tasks to Service Directors/Leads/Pursers * Identify issues and engage in structured problem solving to assist front-line co-workers in accomplishing work * Conduct trend analyses, review key metrics and take actions to address items not on track - lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards * Develop and implement standard work and continuous improvement processes * Set expectations with co-workers with regard to performance standards including consistent and outstanding delivery of service and product * Provide front-line co-workers with regular coaching, feedback and recognition, as appropriate * Develop skills of front-line co-workers by coaching on performance, as it relates to customer service and products * Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts * Serve as a subject matter expert on service and procedures Performance Management Activities * Develop actions plans to affect behavior change (e.g. dependability, overall job performance) * Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist employees in performing functional tasks and to ensure that safety, security and service are delivered consistently * Identify, address and issue appropriate and timely corrective action in accordance with guidelines * Conduct "routine" investigations, as appropriate, into performance, safety (damages and injuries), complaints and other work issues * Recognize and document excellent performance * Partner with vendor supervisor staff to define and address performance impacting shared goals and service delivery to United's customers * Participate in peer, safety and accident review boards * Confront and address inappropriate behavior and performance issues with specific feedback Administrative Activities * Complete all mandatory regulatory and Company required documentation of activities * Document performance issues into case management system * Attend division/unit/group meetings * Participate on collateral projects * Email/Voicemail follow up Qualifications What's needed to succeed (Minimum Qualifications): * High school diploma or equivalent * Experience leading and influencing a team and customer service experience * Strong written and oral communication skills * Conflict resolution and decision making, with the ability to lead * Experience supervising Union personnel a plus * Proficient in IT systems and common software appropriate to work group * Business Acumen/Continuous Improvement * Customer Focus * Conflict Resolution * Accountability * Teamwork * Engagement/Motivation * Safety Orientation * Planning/multi-tasking * Ensure front line co-workers are delivering on service, performance and safety objectives set by the company and station * Operational performance (D:0, A:14, bridges, late weights, freight and mail boarded as booked) * Controllable Expense (Easy Hours, late lunches) * Revenue generation (upsell) * Front line performance (SSEs) * Safety performance (OSHA, LTI, damages) * Serve as first responder for co-worker / customer issues, measured through employee engagement surveys, customer feedback surveys, - survey results-UP, lower number of employee grievances * Improved union relations- working within contractual language What will help you propel from the pack (Preferred Qualifications): * Bachelor's degree and/or 5+ years equivalent work experience The base pay range for this role is $75,970.80 to $92,853.20. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Benefits: Bonus based on performance Company car Opportunity for advancement Chicago: Customer Experience Manager Pay: From $40,000.00 per year (plus Bonus + Company Car) Job Description: As a Customer Experience Manager at Reliant Group LLC, you will drive exceptional customer satisfaction and business growth by leading sales initiatives and overseeing client relationships for our premium office coffee service. Based in Chicago, you'll promote our top-of-the-line automatic coffee machines and world-class Illy Coffee to Midwest businesses (car dealerships, rental buildings, medical clinics, universities, etc.), ensuring seamless service delivery and fostering long-term partnerships in the competitive office refreshment market. Key Responsibilities: Develop and execute sales strategies to acquire new clients and expand services within existing accounts, targeting office environments across the Midwest. Build and maintain strong relationships with key decision-makers, conducting needs assessments to recommend tailored coffee solutions. Monitor customer feedback and service metrics to enhance experience, resolving escalations promptly and implementing improvements for retention. Collaborate with the operations team to ensure on-time installations, maintenance, and replenishment of coffee machines and supplies. Track sales performance, prepare reports on pipeline, revenue goals, and customer satisfaction, and identify upsell opportunities for premium Illy products. Represent Reliant Group at industry events, networking to generate leads and promote our commitment to outstanding coffee service Provide training and guidance to sales support staff on customer engagement best practices. Preferred Experience & Skills: Proven track record in B2B sales, ideally within the foodservice, beverage, or office supply industry. Strong understanding of customer relationship management (CRM) tools and sales methodologies. Experience with office coffee or vending services is a plus, including knowledge of automatic espresso machines and premium coffee brands like Illy. Excellent negotiation and closing skills, with a customer-centric approach to problem-solving. Outstanding communication abilities, both verbal and written, to articulate value propositions clearly. Qualifications: Bachelor's degree in Business, Marketing, or a related field preferred At least 3-5 years of sales and customer service experience, with managerial exposure. Proficiency in Microsoft Office Suite and CRM software (e.g., HubSpot). Ability to travel locally within the Chicago area and Midwest as needed. Valid driver's license and reliable transportation. Job Type: Full-time

The Account Manager is responsible for providing general office support and a variety of client support and other related tasks. The Account Manager will be responsible for collecting, organizing, and analyzing client data as well as other administrative and support functions such as scheduling client appointments, greeting clients, answering incoming calls, receiving and processing investment checks, scanning and maintaining client information in CRM and completing applications and forms. Primary Responsibilities The Account Manager can expect to focus their work in the following areas: Client Communication Greet clients and guests in a professional, friendly and hospitable manner Answer telephones and direct callers to appropriate member of the firm Respond to client emails in a professional manner Attend client meetings in a technical, supporting, and learning role Client relationship development, including ongoing and regular client contact and communications Client Preparation Client support including performing a wide range of activities, such as data gathering and analysis, development of recommendations, implementation, and ongoing portfolio management - within a financial planning context. Assist advisors and clients in completing application, enrollment and other forms as needed Client service, including planning updates, portfolio changes and reviews, information data gathering, portfolio returns, and new opportunity identification Data gathering from clients for initial meeting, engagement meeting and ongoing management meetings. Prepare necessary documentation and agendas one week in advance of appointments. Manage the follow-up process including action items, next contact date, follow up letter, update and maintain CRM. Prepare and mail forms and applications to clients as needed Forward investment checks and enrollment/application forms to necessary broker Administrative Tasks Daily Downloads (Pershing, DST Fan Mail) Review alerts from custodians May buy and sell investments for clients at the advisor's discretion Maintain electronic filing system, clear folders at the COB each day Administer and coordinate client billing process Consistently review accounts for compliance requirements Schedule client meetings with appropriate advisor Coordinate the pick-up and delivery of express mail services (UPS, Fed Ex) Scanning, filing, faxing and collating Place appropriate postage on outgoing mail and send via appropriate boxes Other Open and close the office (locking doors, turning off lights) Maintain kitchen area, stock refreshments and refrigerator Attend team meetings, Investment Committee Meetings and other meetings as necessary In addition to participation in the Financial Planning and Investment Committee meetings the CRA may participate in developing investment and financial planning strategies for the committees Complete special projects as needed Required Qualifications Self-confidence, personal integrity and an understanding of fiduciary responsibility A team player, with strong leadership skills and ability to multi-task and manage time effectively Ability to think through issues and problems from the client's perspective and offer solutions, willing to take responsibility for task completion, and seeks out ways to improve processes 2 years of relevant service-oriented experience and/or training, or equivalent combination of education and experience Ability to work independently on assigned tasks as well as to accept direction on given assignments Excellent verbal and written communication skills, and exceptional interpersonal communication skills Sound organizational skills and strong personal computer skills (MS Office Suite) Compensation Pay/benefits are competitive based on industry standards. Salary will be based on experience and industry benchmarks. Eligibility for Individual Performance as well as Firm-wide Incentive Bonuses Perks & Benefits 401(k) with Employer Match Health Insurance (with HSA option) Dental Insurance Vision Insurance Life Insurance Paid Time Off Policy Flexible Spending Account (FSA) Healthy Work/Life Balance Maternity/Paternity Leave Policy About World Investment Advisors World Investment Advisors is a nationally recognized financial services firm dedicated to providing the industry's premier independent retirement plan and investment advisory services to employers, executives, and individual investors. Collectively, WIA supports $76B assets1 across 65 offices and 310 team members. Stimulating Environment At World Investment Advisors we strive to provide a challenging, stimulating environment for the best and brightest in the industry. We believe our employees can best serve our clients and advisors in an atmosphere where individuals are treated fairly, where professional growth is fostered and encouraged, and where a healthy balance between work and home life is respected and preserved. We promote a friendly and collaborative work environment. We are motivated by team camaraderie and are obsessed with doing the right thing for our plan sponsor clients and their plan participants. Team-Oriented Professionals typically work together in teams with multiple people from different departments to meet our clients' needs. Our junior staff works with their team members to develop the skills and knowledge to succeed and assume more senior level positions as they progress at our firm. We welcome team members from different backgrounds with different perspectives to help us innovate and make a difference for our customers and our communities. Why World Investment Advisors? Great company culture with an awesome team-oriented atmosphere! Professional growth opportunities Friendly and collaborative work environment World Investment Advisors is an equal opportunity employer. We believe the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Pensionmark is committed to equality and deeply believes in diversity, sexual orientation, gender, race, religion, ethnicity and other qualities that makes us all different. #LI-GP1 #LI-Hybrid 1As of 12/31/2023, the WIA network of advisors and firms collectively provides support to over $55.4 billion in assets across a variety of channels including investment management and retirement plan consulting services. This includes regulatory assets under management (AUM) of over $24.5 billion. Powered by JazzHR jSwxRhaKE3

Benefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers - certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients. Painting Teams Manager Overview Provide an exceptional experience for CertaPro Painters' customers to dramatically differentiate ourselves from our competition and to further ‘Deliver Extraordinary Experiences'. Fulfill the obligations of the essential functions; Painting Contractor Management, Marketing, Quality Assurance, Administration, Safety, and Business Development. Painting Teams Manager Responsibilities Provide exceptional support to CertaPro Painters' painting teams so as to differentiate ourselves from our competitors as the workplace of choice in the painting labor workforce. Service all CertaPro Painters' customers with the objective of meeting their painting needs and building customers for life. Develop a close working relationship with the Residential Sales Associate and the Project Coordinator to ensure all expectations set forth with the customers are met and best executed. Develop a recruiting, development, and retention program for painting teams as well as properly onboarding them to set them up for success. Ensure that all field programs and systems are being executed. Responsible for providing ongoing training and inspections related to safety, as well as conducting safety meetings. Responsible for ensuring that painting teams are following Occupational Safety and Health Administration (OSHA) guidelines, Environmental Protection Agency (EPA) guidelines around Lead Safety and possess and maintain the required Material Safety Data Sheets (MSDS). Painting Teams Manager Qualifications and Skills 2-year degree in related field preferred Expert in multiple finishes and paint applications. Exceptional communication skills with a friendly, positive demeanor Strong written/verbal skills, to include proof-reading and basic math skills for estimating High attention to detail and a strong work ethic Basic computer skills Proven record of ability to set, meet and exceed goals Must speak, read, and write English and Spanish Previous experience in the paint industry required Unrestricted driver's license and clean driving record Meticulous, clean, detail-oriented and taking pride in your work. Results driven Ability to work Monday-Friday with some Saturdays and some nights depending on the project. Benefits/Compensation: $60,000 - $90,000 / year in salary and bonus Health Insurance 401k matching Paid Time Off Paid Training Each CertaPro Painters business is independently owned and operated. Compensation: $60,000.00 - $90,000.00 per year Positions are available now CertaPro Painters of Naperville and Plainfield has been serving residential and commercial clients for over 20 years. We complete residential painting projects in Naperville, Plainfield, Downers Grove, Lisle, Woodridge, Darien, Bolingbrook, Romeoville, Bolingbrook, Lemont, Homer Glen, Joliet and more. We complete multi-family, commercial, and industrial painting projects throughout Illinois and beyond. We are always looking for like-minded people to join us in Management, Sales, Administrative, and Trades roles. Qualities like delivering what you promise, prioritizing relationships, and taking pride in what you do, while working as part of an award-winning team, are core to the CertaPro Painters brand culture. This makes CertaPro Painters of Naperville and Plainfield a fulfilling place to work. It is important to not only deliver memorable experiences for customers, but for team members as well. Begin the process today by submitting your resume for one of the positions listed above. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.

Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We're looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals. You'll create scalable one-to-many engagement programs-including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars-that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT). Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You'll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You'll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success.This role follows HHAeXchange's hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance (typically 3 days/week), unless business needs dictate otherwise. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. We are seeking candidates located in New York City, Minneapolis, or DC metro areas.Essential Job Duties Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization. Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights. Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer. Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app. Measure & Optimize - Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center. Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout. Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experience Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in communications, marketing, or related field. 5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles. Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes). Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes. Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies. Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred. Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages. Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language. Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement. Familiarity with segmentation strategies for targeting communications. Strong organizational and project management skills with the ability to handle multiple priorities. Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders. Calm under pressure, with the ability to deliver clear, transparent communication during incidents. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. The base salary range for this US-based, full-time, and exempt position is $110,000 - $120,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Dental Office Manager / Team Leader Schedule: Mon, Tue, Thu: 9:00 AM - 6:00 PM Wed: 9:00 AM - 4:00 PM Fri: 9:00 AM - 2:00 PM Sat: 8:00 AM - 2:00 PM About the Role: Are you a natural leader who loves helping both patients and teams thrive? Our busy dental practice in Oak Brook is looking for a Dental Office Manager / Team Leader to guide our team and create a positive, growth-focused environment. We're searching for someone who is organized, reliable, and genuinely passionate about supporting people, whether it's patients walking through our doors or team members growing in their careers. What You'll Do: Lead with confidence, positivity, and a “roll up your sleeves” attitude Create a warm, respectful workplace where everyone feels valued Support patients with compassion and professionalism Build strong relationships with doctors and team members to keep the office running smoothly Coach, mentor, and inspire your team to perform at their best Help recruit and retain great people who share our high standards Bring energy and enthusiasm to team huddles and meetings Stay adaptable and solutions-focused when challenges arise What We're Looking For: 1+ year of dental experience (understanding the flow of a dental office) 3+ years of management experience (leading, coaching, and growing a team) Strong communication skills with the ability to listen, encourage, and problem-solve Reliable, hardworking, and committed to excellent patient care Benefits: 401(k) & matching Dental, health, vision insurance Flexible schedule Flexible spending account & health savings account Life insurance Paid time off Pet insurance Referral program Retirement plan Tuition reimbursement Job Type: Full-time Work Location: In person Ability to Commute: Oak Brook, IL 60523 (Required) Smile Jobs is the exclusive recruiting partner for a network of independent neighborhood practices and boutique groups located throughout Michigan, Georgia, Illinois, Alabama, and Colorado. These affiliated offices are higher-end fee-for-service and/or select PPO-based, doctor led practices, with long standing reoccurring patients and strong reputations.

Are you a proactive leader with a passion for patient care and team performance? American Dental is hiring a Dental Office Manager to help lead our fast-paced, modern dental practice in Chicago! We're looking for someone organized, driven, and people-focused to ensure our office runs smoothly, efficiently, and with 5-star service. About Us American Dental Associates is a privately owned dental group with 8 locations across the Chicagoland area. We offer general and specialty services in a supportive, hotel-style environment with a strong focus on team development, technology, and patient experience. Responsibilities Oversee daily front desk operations, patient flow, and scheduling Lead and support front desk team members, ensuring accountability and performance Handle time-off requests, daily huddles, EOD reporting, and policy enforcement Provide excellent customer service and resolve patient concerns with professionalism Monitor collections, deposits, and insurance processing accuracy Collaborate with doctors, assistants, and directors of operations to maintain smooth operations Manage onboarding, training, and staff development with support from the admin team Maintain compliance with company policies and quality standards Qualifications 3+ years of dental front desk or office management experience (required) Strong knowledge of dental procedures, scheduling, and insurance (PPO/HMO) Leadership experience in a fast-paced, multi-provider environment Proficiency with dental software (Dentrix Ascend experience preferred) Excellent communication, organization, and problem-solving skills Ability to coach, lead, and hold team members accountable with confidence We Offer Competitive pay based on experience Health benefits and 401(k) after eligibility period Paid time off and holidays Positive, team-oriented culture Supportive leadership and growth opportunities Ready to take the first step toward a rewarding healthcare career? Don't forget to visit our office website! **************

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. *This position is 100 % in-office. * The Tax Engagement Support Services (TESS) Supervisor will be responsible for executing, implementing, and maintaining standardized tax processing practices within the TESS COE. The position will also monitor, provide guidance, and supervise other TESS team members. Additional responsibilities will include, but are not limited to assembly, scanning, e- filing, and workflow entry, reporting and due date tracking. Will serve as a point of contact for implementation, training, and adoption of tax technology processing workflows. May also perform general administrative duties to support line of business as required. This individual may also help monitor quality and provide subject matter expertise for training in their area of expertise. Trains and mentors TESS team members, actively shares knowledge and assists with adoption and implementation of new processes and initiatives, consistently striving to improve efficiencies as the COE evolves. a. Serves as career advisor to other TESS team members. Supervises assembly and assembles tax returns based on pyramid complexity permission level, utilizing firm software tools based on Route Sheet instructions in workflow tool to ensure all required client deliverables are included in documents saved to document management system and for delivery to external clients. Pyramid permission levels for this role include all return types. Assists with managing tax processing workflow within the COE, proactively leveraging team members' skills to achieve desired results as a team. Using deep understanding of the overall tax return process, takes ownership of the e-file process including monitoring and releasing external client tax returns to the taxing authorities, ensuring correct returns are released and all filing deadlines are timely met. Track for acceptance, transmission errors and rejections and resolve as appropriate. Responsible for meeting client expectations for timeliness, responsiveness, accuracy, and service quality. Serves as a technical resource and program champ or career coach for a variety of roles including ESS and ECS employees, such as performing backup and restores of locators, assisting tax professionals by answering questions and working with both ECS and ESS to resolve issues. Responsible for tax organizers (if applicable), scanning of client workpapers, tax return delivery, due date tracking via workflow tool, and new client setup, etc. Other duties as assigned. EDUCATION • Associates degree or equivalent experience TECHNICAL SKILLS • Strong technical aptitude, able to quickly master a variety of tax software and company tools • Role will require specialized training for both tools and process • Ability to problem solve in a fast-paced deadline driven environment • Ability to communicate effectively both verbally and in writing • Intermediate to advanced Microsoft Office Skills SPECIAL REQUIREMENTS SPECIFIC TO JOB • Confident knowledge and idea generator • Strong attention to detail, ability to work independently • Demonstrates a working knowledge of the technology tools required within assigned responsibilities • Ability to mentor and train less experienced COE members • Effective organization and time management skills • Ability to manage multiple tasks • Problem solving skills allowing for independent decision making EXPERIENCE • 4 to 6 years of related experience • Demonstrated competency in a specific industry or technical area preferred PREFERRED REQUIREMENTS • Previous tax related experience and knowledge of tax deadlines • Experience with Axcess Tax, Workstream and EFS At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $66,100 - $110,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Description Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security. Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect. If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits. Apply now so we can make a lasting impact together! General Responsiblities Hours: Monday-Friday, 1:30pm-10:30pm Supervise Residential Homeless Service Case Workers. Coordinate food assistance and shelter coverage. Provide consultation and development to staff, including hiring, firing, orientation, and training. Operate as a member of the Leadership Team at Daybreak. Prepare and distribute regular reports, including funding reports and program evaluations. Oversee provision of food to participants. Supervise training and scheduling of residential staff, ensuring hours are within budget. Ensure proper coverage and safety protocols for the cold shelter program. Conduct monthly shelter participant sessions and ensure smooth shelter operations. Actively support and hold each supervised employee responsible for achieving their professional growth and development goals, fostering a culture of continuous learning and accountability. Other duties as assigned within the guidelines of this position. Great Employer Provided Benefits Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days Medical/Dental/Vision Health Insurances Flexible Spending Account Short-term Disability Insurance Long-Term Disability Insurance (employee paid optional) Life and AD&D Insurance 403B Retirement Plan with employer contributions Employee Assistance Program (EAP) Requirements High school diploma required; Bachelor's degree in Social Work, Education, Human Services, or related field preferred. Minimum of 5 years of experience working with individuals and families in poverty and/or crisis. Food Sanitation Certificate required within 4 months of employment. Prior supervisory experience preferred. Good organizational skills. Skills in collaborating with other disciplines and community service providers. Understanding of program operational boundaries. Availability to work flexible hours. Proficiency in Microsoft Office applications. Strong verbal and written communication skills, background clearance, TB test, valid driver's license, reliable transportation, and proof of liability insurance. Salary Description $55,637/Year 35hrs/ week