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Team manager jobs in Nashville, TN - 551 jobs

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  • Customer Experience Coordinator

    Kowboy Fence Company LLC

    Team manager job in Nashville, TN

    About Kowboy Fence Kowboy Fence Company is a trusted, family-owned business with multiple locations in Nashville, Jackson, Knoxville, Huntsville and expanding! We specialize in providing top quality residential and commercial fencing solutions. We take pride in delivering exceptional craftsmanship and personalized service for every client. Responsibilities Answer and direct incoming phone calls, providing excellent customer service and support Manage email correspondence promptly and professionally with customers and internal team members Schedule and coordinate appointments for sales executives, ensuring efficient use of time and accurate calendar management Maintain strong customer relationships through clear communication, timely follow-ups, and attention to detail Identify and assist with process improvements to enhance the overall customer experience and team efficiency Track and update lead information and appointment details within the CRM system (We use Hubspot) Collaborate with sales and operations teams to ensure a smooth and consistent customer journey from inquiry to project completion Qualifications Excellent communication, negotiation, and interpersonal skills Strong customer service mindset with the ability to build lasting relationships Self-motivated and results-driven, with a proven ability to achieve and exceed goals Highly organized with strong attention to detail and the ability to manage multiple projects or accounts at once Able to work independently as well as collaboratively within a team environment Experience in the construction, fencing, or home improvement industry is a plus Proficient with CRM systems and general computer skills High school diploma or equivalent required; bachelor's degree preferred Our Culture At Kowboy Fence Company, we believe in fostering a supportive, team-oriented work environment that encourages growth. Our culture is built on the values of respect, hard work, accountability and FUN. We treat our employees like family, empowering them to take ownership of their roles and offering opportunities for personal development. We pride ourselves on open and transparent communication, where everyone's ideas and contributions are valued. We encourage a positive, can-do attitude and support each other in reaching our collective goals. At Kowboy Fence Company, we don't just build fences we build long lasting relationships with our clients and employees. ```
    $38k-74k yearly est. 3d ago
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  • Operations Manager

    Redi Carpet 4.0company rating

    Team manager job in Nashville, TN

    Operations Manager - Nashville TN Join Our Growth! Redi Carpet, the nation's largest multi-family flooring provider, is expanding into Nashville and seeking an Operations Manager to lead our installation operations. What You'll Do Schedule daily installations using Redi Carpet software Communicate installation details to crews Resolve installation issues and reschedule as needed Maintain subcontractor agreements and organized paperwork Ensure billing accuracy and approve installer payments Recruit and evaluate quality flooring contractors Oversee warehouse operations and enforce safety standard What We're Looking For Experience in operations management (flooring or construction preferred) Strong organizational and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Bilingual (English/Spanish) preferred Tech-savvy and detail-oriented Why Redi Carpet? Competitive pay and benefits Career growth opportunities Be part of an exciting market expansion Ready to lead? Apply today and help us bring Redi Carpet's trusted service to Nashville!
    $55k-91k yearly est. 2d ago
  • Office Manager

    Dental Strategic

    Team manager job in Nashville, TN

    Dental Office Manager in Nashville, TN Day-to-day: A premier private dental practice in Belle Meade is seeking a friendly, hard-working, and organized Office Manager who will serve as the gatekeeper of the practice and contribute to a positive, tight-knit office culture. The Office Manager's responsibilities include greeting patients, scheduling appointments, scheduling treatment, verifying insurance, assisting with patient communication, and managing the overall front-office flow to ensure an exceptional patient experience. To be successful in this role, you should have strong interpersonal skills, be comfortable with computers, and maintain an organized and welcoming front desk. A top-performing Office Manager will help ensure the practice runs smoothly from open to close and will be an essential part of both the first and last impression a patient has during their visit. Office Manager Responsibilities Greeting and welcoming patients to the practice Scheduling, rescheduling, and confirming appointments Scheduling treatment and helping patients understand next steps Verifying insurance and assisting with insurance-related questions Collecting payments and discussing financial arrangements when needed Preparing patient charts and daily schedules Maintaining accurate patient records Communicating with patients via phone, email, and PM software Performing general office duties such as scanning, emailing, filing, and organizing front desk areas Requirements Strong computer proficiency Excellent interpersonal and communication skills Reliable, positive attitude with strong work ethic Ability to learn quickly and follow established systems Prior administrative or customer-facing experience preferred Nice to Have Prior experience as an office manager or dental receptionist Experience scheduling patients and verifying insurance Experience with patient management software Benefits IRA with 3% match 4 weeks of PTO Supportive, small team culture Patient-focused environment in a highly desirable Belle Meade location Flexible and competitive salary depending on experience Schedule(Mon & Wed: 7:00 AM - 3:00 PM, Tue & Thu: 7:00 AM - 4:00 PM, occasional Friday: 7:00 AM - 1:00 PM)
    $29k-44k yearly est. 2d ago
  • Operations Manager

    Lojac Hydro Excavation

    Team manager job in Lebanon, TN

    LoJac, LLC provides premium services to the construction industry across the Southeast. Key services include Hydro-Excavation, Jetting, CCTV, and Subsurface Utility Engineering. At LoJac, our core focus is on safety, customer satisfaction, and completing projects efficiently and on time. Role Description This team member is responsible for the hydrovac fleet, operators, technicians and associated tools to be mission ready at all times. This role includes oversight of operator and technician proficiency, adherence to safety protocols and practices, unit maintenance by the operators, units are outfitted with appropriate tooling for the assigned mission, monitoring inventory levels, and consumables for missions including PPE for their assigned area. This position will be notified along with fleet maintenance of units that require attention and will work with Fleet Maintenance to determine urgency and downtime. This Team Member is also responsible for dispatching units and personnel for work schedule in their assigned area. Coordination with area sale team member and customer contact for site specific requirements and extending or rescheduling of missions. Key Responsibilities The following is a list of items or tasks included in this role but is not meant to be all inclusive as other tasks, need or requirements likely exist or may arise: 1. Operator and Technician proficiency, preparedness and readiness at all times to perform missions with necessary units and equipment. 2. Dispatching of operators and technicians for missions 3. Launch units and crews each day for missions 4. Safety proficiency of operators and technicians 5. Review of billable and non-billable payroll time with management 6. Review mission sites for unique aspects of customer requirements or mission aspects 7. Fleet readiness and maintenance in conjunction with Fleet Manager 8. Monthly Safety Review and documentation 9. Interviewing, hiring and termination, if necessary, of operators and technicians for Hydro-Vac Operations. 10. Oversight and reporting of needed inventory items and PPE 11. Request for specialty items for missions 12. Attendance and appearance of operators and technicians in their area. All other necessary actions or tasks to ensure the Hydrovac Fleet, Operators, Technicians are ready at all times. Qualifications Experience: Minimum 5-7 years of experience in managerial experience, preferably in the hydrovac, oil & gas, or construction industries. Skills: Strong communication and leadership abilities. Excellent analytical, organizational, and documentation skills. Proficiency in MS Office and field operations software. Ability to travel to various job sites as required. Working Conditions Combination of field and office work. Exposure to outdoor elements, noise, and industrial environments. Why Join Us Competitive salary and benefits package. Commitment to employee development and safety excellence. Opportunity to make a direct impact on safety performance and company culture. To Apply: Send your resume and cover letter to *****************
    $54k-90k yearly est. 3d ago
  • Operations Manager

    Southern Orthodontic Partners

    Team manager job in Nashville, TN

    Job Title: Operations Manager Status: Full-Time, Exempt Reports to: Regional Director of Operations About the Role: Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead and support day-to-day operations across multiple practice locations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Serve as a player-coach, remaining actively engaged in operations while coaching and developing Clinical and Administrative Leaders. Drive consistency and alignment across all sites, ensuring workflows, patient experience, and team behaviors reflect one cohesive brand. Partner with doctors and cross-functional leaders to identify opportunities to streamline processes, scale best practices, and improve efficiency. Monitor patient experience, satisfaction, and operational KPIs, using data to drive decisions and continuous improvement. Delegate effectively while maintaining accountability, collaboration, and ownership at the site level. Coach, mentor, and develop leaders to build bench strength and support growth across the region. Balance strategic initiatives with hands-on operational support to keep practices running smoothly. Who You Are: A hands-on, multi-site operator who thrives in a fast-paced, growth-oriented environment. A confident player-coach who leads by example and enjoys developing people. Experienced in practice workflows, scheduling, and optimizing patient experience across locations. Financially savvy, with comfort managing P&L performance and key operational metrics. A strong communicator with high EQ, able to influence doctors, leaders, and front-line teams. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about building teams, reinforcing culture, and aligning everyone around one brand vision. Requirements: Bachelor's degree in Business, Healthcare Administration, or related field preferred, or equivalent work experience. 2+ years of people management experience (coaching, feedback, performance management). 4+ years of relevant operational experience. Ability to travel between multiple locations; flexible schedule required. Valid driver's license. Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics. Experience working in a multi-location healthcare or service-based organization. Familiarity with orthodontic practice management systems.
    $53k-90k yearly est. 4d ago
  • Operations Manager

    LX Pantos Americas

    Team manager job in Clarksville, TN

    The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Core Roles and Responsibilities: Process customers' purchasing orders and logistics plans to optimize shipment into loads, tender freight to third-party carriers (15%) Prepare and develop detailed logistics plans and actively communicate with customers to keep them abreast of the shipments (15%) Prepare international logistics reports for management's review by tracking, processing overnight shipment, auditing, researching and troubleshooting logistics operational issues (10%) Analyze and evaluate international logistics plans in compliance with KPI ("Key Performance Indicators") (10%) Record daily logistics logs and tracking records to maintain logistics records (10%) Investigate load exceptions and report issues to manager (10%) Coordinate inbound shipment distribution centers and customers in compliance with their orders and request multiple carriers (10%) Monitor and track orders, pickup and delivery appointments are made between receiver and customer to ensure on-time delivery and completion (5%) Maintain and develop strong internal and external working relationships with all carriers and customers by providing logistics solutions; (5%) Ensures that all logistics processes including the import/export of materials, parts and product in compliance with US Customs regulations and documentation requirements; (5%) Prepare reports and documents for logistics operations, such as reports of order routings status, consolidation potential and estimated shipping dates (5%) Supervise and direct the daily activities of the shipping and receiving team, including task assignment, performance management, training, and exercising authority to make or recommend decisions regarding hiring and disciplinary actions Coach and mentor team members to enhance individual and team performance, foster a culture of accountability and safety, and implement process improvements to optimize warehouse logistics operations. Develop and enforce standard operating procedures (SOPs) for logistics and warehouse operations, ensuring compliance with company policies, safety regulations, and quality standards while leading cross-functional collaboration to resolve escalated issues. Sorting and input of rework inventory; monitoring and managing completion performance Review and reduction management of long-term inventory status Preparation and reporting of regular (daily/monthly/semi-annual/quarterly) inventory audits Assessment and supplementation of workforce shortages; reporting of operator deployment plans by area Daily management of 5S and EESH (Environment, Energy, Safety, Health) activities Handling customer requests and inquiries Monitoring and managing the operation of equipment (forklifts, RF terminals, radios) Leading monthly Safety Meetings and reporting outcomes Leading and managing pre-operation morning meetings Supplying samples and maintaining related records Managing the history and status of non-conforming inventory Operating and providing training on clamp forklifts Requirements: Proven leadership experience, with a minimum of 1+ year supervising a team in a logistics or warehouse environment. 5+ years of logistics experience, preferably within a manufacturing or high-volume production setting. Strong proficiency in Microsoft Excel, Word, Outlook, and PowerPoint, with the ability to analyze and present operational data effectively. Bilingual proficiency in Korean and English preferred to support communication across teams and with corporate stakeholders. Valid driver's license and ability to work flexible hours, including evenings and weekends, based on operational needs. Business Hours: Monday - Friday: 6:45 AM - 5:30 pm CST (Weekend work Required upon request)
    $53k-90k yearly est. 5d ago
  • TDOT TEAM LEAD - 01202026-74161

    State of Tennessee 4.4company rating

    Team manager job in Nashville, TN

    Job Information State of Tennessee Job InformationOpening Date/Time01/20/2026 12:00AM Central TimeClosing Date/Time02/02/2026 11:59PM Central TimeSalary (Monthly)$7,458.00 - $9,697.00Salary (Annually)$89,496.00 - $116,364.00Job TypeFull-TimeCity, State LocationNashville, TNDepartmentTransportation LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF TRANSPORTATION, DAVIDSON COUNTY This position is in the Traffic Design Division - Safety and Work Zone - Safety and Work Zone Projects Section. For more information, visit the link below: This position has a starting salary of $9,100 monthly/$109,200 annually. Qualifications QUALIFICATIONS (Education must be from an accredited institution.) Education and Experience: Bachelors degree in related field and 5 years of demonstrated competency in related field OR Associate degree in related field and 7 years of demonstrated competency in related field OR High school diploma and 9 years of demonstrated competency in related field NECESSARY SPECIAL QUALIFICATIONS Some positions may require a professional license and/or certification. Any requirement will be denoted in the position description. Overview SUMMARY The TDOT Team Lead will supervise professional and technical staff and supervisors. This role will apply and lead the unit implementation plan. This position will develop, mentor, and train each team through empowerment, communication, and delegated authority. This position will use the department policies, discipline specific technical guidance, procedures, and manuals to deliver the expected outcomes. The TDOT Team Lead will pilot national best practices within their team and report and recommend ideas that drive innovation and efficiency. This role will develop work plans that are in alignment with the unit's implementation plans. The Team Lead will manage unit work plans, schedules, and budgets, ensuring expected outcomes, performance, and accountability of each team member. Responsibilities RESPONSIBILITIES 1. Manage resources to allow the team to perform their roles effectively and efficiently, optimizing the team's ability to successfully address unanticipated challenges 2. Implement the unit work plans in alignment with the departments strategic vision 3. Develop, monitor, and maintain schedules and budgets 4. Mentor staff in the areas of leadership, professional conduct, emotional intelligence, and teamwork 5. Manage change by serving as the bridge between executive direction and the envisioned change, clarifying the vision, taking ownership of the change, communicating effectively, remaining transparent, and holding yourself and others accountable throughout the process 6. Minimize potential impacts to the project scope, schedule, and budget by proactively assessing risk factors on assigned projects 7. Enforce safe work practices and procedures, encouraging team members to identify unsafe or unhealthful workplace conditions or hazards without fear of retribution 8. Provide direct supervision to staff. Serve as an advocate to inspire and empower the team to challenge conventional processes, and to research, pilot, and implement innovative concepts that drive efficiency and improve sustainability of department resources, while concurrently navigating daily issues regarding work responsibilities, colleague, and customer relations 9. Implement TDOT's procedure related to disciplinary actions, including prompt acknowledgement of a concern, coordination with executive staff, and maintenance of required documentation 10. Build a culture of continuous learning, enacting a succession planning process that recruits staff, develops leaders both functionally and culturally, and ensures continuity of critical roles and employee retention 11. Lead the team in providing exceptional customer service to both internal and external customers, exercising effective listening skills, providing prompt responses, and communicating effectively 12. Create a culture of accomplishment by communicating expectations, assisting employees in establishing measurable goals, providing timely feedback, and training, ensuring the necessary tools are available for the employee to achieve their goals and formally and informally celebrating the achievement of goals with the employee 13. Build a culture of continuous learning through the development of employees both functionally and culturally to ensure continuity of critical roles and employee retention Competencies (KSA's) Knowledge, Skills, Abilities, and Competencies (KSACs): Skilled in team building, communication, change management, and emotional intelligence Skilled in leading meetings, including agenda writing and time management Skilled in innovative and creative problem solving Ability to develop and maintain working relationships and communicate with a wide variety of individuals Ability to use critical thinking and judgement to problem solve and make well informed decisions independently Ability to perform multiple tasks accurately and in a fast-paced environment Knowledge of interviewing practices and techniques Knowledge of the principles in leading groups to achieve the desired objectives, including conflict resolution Knowledge of the principles and practices of supervision including planning, organizing, directing, motivating, and making decisions Knowledge for the rules, processes, and technical skill sets for the area supervised
    $33k-41k yearly est. 1d ago
  • Aquatics Team Lead Seasonal)

    City of Clarksville 4.1company rating

    Team manager job in Clarksville, TN

    Under direct supervision of the Aquatics Superintendent and Aquatics Facility Manager, this position oversees the day-to-day operations of a city pool. Ensures that all appropriate water health and safety standards are maintained. ***PLEASE NOTE: THIS POSITION WILL REMAIN OPEN THROUGH DECEMBER 18, 2025, OR UNTIL FILLED.*** Example of Duties RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Supervises deck activity, lifeguards, pool attendants, cashiers, and patrons. Oversees the established aquatic programs and activities providing a high level of customer service. Oversees the maintenance of the pool and facility, to include chemistry, cleanliness, and other related maintenance. Participates and assists in all training sessions. Maintains records of operational facility usage; monitors and maintains inventories of pool equipment and supplies. Maintains and updates knowledge of current practices in Lifeguarding, First Aid, CPR, AED, and other operations. Assumes responsibility for the health and safety of the patrons. Responds quickly and effectively to all rescue or emergency situations. Performs first aid, CPR, and AED techniques as necessary. Responds to inquiries and requests received from patrons. Ensures that all possible safety measures are observed, including taking proper care of equipment and conducting regular inspections. Reports information regarding unsafe or suspicious activity including but not limited to: break-ins, accidents, chlorine levels, chlorine leaks, acid leaks, chemical problems, and all mechanical issues to the Aquatics Superintendent. Completes Accident and Incident report forms to be turned into the Aquatic Superintendent. Enforces pool rules and maintains discipline following department procedures and regulations. Performs related duties as assigned by Aquatics Superintendent or Aquatics Facility Manager. Typical Qualifications MINIMUM EDUCATION AND TRAINING Education and Experience: Must be 18 years of age. License and Certifications: Current Lifeguard Certification Current First Aid, CPR, and AED Certification Current Lifeguard Instructor (LGI) Current Water Safety Instructor (WSI) OTHER FUNCTIONS: Works together as a team with other Aquatics Staff and other departments. Performs with a high level of customer service and ensures a positive customer experience. Maintains a professional appearance and demeanor, including abiding by uniform requirements. Supplemental Information KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Strong leadership and managerial skills; Excellent oral and written communication skills; Integrity, self-motivation and the ability to work cooperatively with respect for members, guests, and other employees; Current certification for lifeguarding methods and procedures preferred Current certification for Lifeguard Instructor and Water Safety Instructor Current certification for First Aid, CPR, and AED Knowledge of rules and regulations governing conduct of the public at an Aquatic Facility Ability to enforce rules and address employees' and/or patrons' questions and concerns in a diplomatic and professional manner Skill in maintaining swimming pool filtration and sanitation systems; Ability to react calmly and effectively in emergency situations; Excellent communication skills, both verbally and in writing; Ability to understand and abide by department customer service standards and procedures; PHYSICAL REQUIREMENTS: Lifting, usually 50 pounds or less; Must be able to respond to situations quickly and accurately. WORK ENVIRONMENT: Must be able to work with little to no temperature control and is routinely exposed to various chemicals (i.e., chlorine, muriatic acid, cleaning materials, and disinfectants). Exposed to extreme heat and humidity, works on uneven and/or slippery surfaces, and is periodically exposed to hazardous conditions/situations. Incumbents may be exposed to bloodborne pathogens.
    $29k-37k yearly est. 1d ago
  • Regional Customer Support Manager

    Gateway Dealer Network

    Team manager job in Nashville, TN

    We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships. Regional Customer Support Manager The Regional Customer Support Manager has primary responsibility for the daily operation and activities of the Parts and Service Departments of the branches within their assigned regions. This includes parts and service sales support, customer assistance, technical support and profitability and performance of the parts and service departments while maintaining a cross functional relationship with the Regional General Managers, Branch Managers, and Parts and Service Managers for your assigned regions/branches. The Customer Support Manager shall take a leadership role in the operation of the parts and service departments, their daily activities, and their personnel. Regional Customer Support Manager $85,000 & Up DOE Monday- Friday Great Benefits! Location: This position can be based anywhere within the South Region. Major Areas of Responsibility: o Provide primary leadership in all areas of parts and service within the assigned regions. o Provide leadership by setting the expectations and establishing standards of performance for all employees within the parts and service departments that are consistent with the Company's metrics and core values. o Guide the parts and service staff in their daily routine to ensure maximum performance and effectiveness. o Work with subordinates and seniors to develop and implement a strategic plan for parts and service consistent with the company's strategic goals. o Ensure that Bobcat performance metrics and annual business plans are achieved. o Develop and maintain close professional relationships with the Company's primary suppliers. o Guide the management of parts inventory to meet performance metrics including inventory turns, stock order ratio, parts aging, and availability. o Assist the Region, Branch and Service Managers with technical service issues and customer concerns. o Directly responsible for warranty performance and recovery for assigned branches. o Assist the Region, Branch and Service Managers to implement the technician evolution plan within the branches and service departments. o Supervise and assist in managing the daily activity of the parts and service departments to develop the most efficient processes possible. o Communicate with stakeholders and managers to ensure understanding of current parts and service issues and needs. o Work with the Region and Branch parts and service departments to achieve superior performance as measured by OEM scorecards and reviews. o Recruit, coach, train, and motivate employees of the Company in order to achieve business objectives. o Develop and maintain strong relationships with Gateway Dealer Network Management and Bobcat, Doosan, and other OEM Account Managers as well as neighboring Companies' management. o All other duties and responsibilities as assigned by the Regional General Manager, Gateway Dealer Network. Benefits: Health, Dental, Vision, Life & Disability Policies Employee Discounts 401K Plan with Company Match Flexible Spending Account Paid Holidays & Vacation Training & Advancement Opportunities Pre-Employment drug screens & proof of employment eligibility (E-Verify) are required for any position offered. We are always on the lookout for people who bring fresh perspective and life experiences to our team.
    $85k yearly Auto-Apply 60d+ ago
  • Management Team

    Jimmy John's Gourmet Sandwiches

    Team manager job in Nashville, TN

    The management team collectively helps oversee in-store operations alongside each other with the General Manager taking the lead. Management plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. They must lead by example and execute systems and procedures with 100% integrity. As a manager, your attitude needs to be enthusiastic, friendly, and positive. Bonus program included. Requirements: * Ability to work a minimum 40 hour week * At least 18 years of age * Basic understanding of register operations and cash handling * Ability to handle fast-paced and high stress situations in the store * Organize and establish priorities in the store with minimal supervision * Willing to offer opinions and recommendations towards the store and employees Company Introduction Go Green Subs, an Independent Jimmy John's Franchisee, is a franchisee of Jimmy John's LLC is an American franchised sandwich fast food restaurant chain owned by Inspire Brands. It was founded by Jimmy John Liautaud in 1983 and is headquartered in Champaign, Illinois.
    $44k-90k yearly est. 15d ago
  • Installation Team Manager

    Surv

    Team manager job in Nashville, TN

    At Surv, we strengthen communities by providing a to-do list membership for aging homeowners. We provide reliable home help for the retiring and aging-in-place population by partnering them with young, service-minded adults who are capable of completing basic jobs such as painting, landscaping, decorations, handyman work and moving. About the role: The Community Manager is the operational integrator of your market. They are a leader helping all their staff rise to success. Starting with leading by example in the field and building the location from nothing to serving tens of thousands of people while providing hundreds of impactful jobs for the next generation. You Will Be Responsible For: Scorecard Management - Aid in troubleshooting with the responsible team member. Ex. Conversion rate - working with the lead NSA to improve the process LMA of All Staff - Leading and holding your team accountable to hit their goals and complete their to-dos Field Success - Working jobs with your early team to be sure Neighbors are happy and Locals are well-trained. Visiting all first-time customers Training New Staff - Onboarding and supporting new staff as they onboard into the organization unless they have a dedicated manager. Field Management - Optimizing operations in the field to be sure jobs are running smoothly. Mentoring young adults & onboarding new staff CSR/NSA - Handling inbound estimate calls and scheduling of locals Preferred Skills and Qualifications: HS Diploma or GED required Bachelors or equivalent experience preferred Friendly with good interpersonal skills Ability to perform manual labor for extended periods 3+ years in various construction fields Experience training and managing small teams Cost Tracking and estimating House call pro or service titan use Required Valid driver's license Vehicle for transportation Working Hours Full time Monday-Friday, Some Saturday phone calls and jobs occasionally Maintain 40-hours Compensation & Perks Salary + Profit Sharing TBD based on experience 401k Health and Dental This position will require a background check and drug test to be eligible for hire. Things we are looking for: ● Alignment with our Core Values: Agape (Choosing love to bridge division.) Community (To better. To know. To be known.) Growth Mindset (Embracing feedback to become my best self.) Finish Strong (The home stretch is the hardest and most important part.) Full Life (Committed to the journey of purpose and intentional living in all things.) ● Ability to keep track of how all decisions on the ground effect the long-term profitability of the market ● Ability to lead, cultivate, manage, and hold accountable a large team of young people ● Ability to make Neighbors happy with the quality of work provided by Surv Why join Surv? As a leader, you will have many opportunities to explore and discover your interests and talents while engaging in a wide range of tasks and projects. This will enable you to not only gain valuable experience, but also broaden your skills and enhance your personal and professional growth. Our strong belief in the power of teamwork and collaboration is the foundation of our business, driven by our commitment to the community.
    $44k-90k yearly est. Auto-Apply 28d ago
  • Retail Team Manager

    Wahid Inc.

    Team manager job in Nashville, TN

    Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid drivers license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age1-2 years of wireless sales management3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required
    $44k-90k yearly est. Auto-Apply 60d+ ago
  • Management Team

    Jimmy John's

    Team manager job in Nashville, TN

    The management team collectively helps oversee in-store operations alongside each other with the General Manager taking the lead. Management plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. They must lead by example and execute systems and procedures with 100% integrity. As a manager, your attitude needs to be enthusiastic, friendly, and positive. Bonus program included. Requirements: Ability to work a minimum 40 hour week At least 18 years of age Basic understanding of register operations and cash handling Ability to handle fast-paced and high stress situations in the store Organize and establish priorities in the store with minimal supervision Willing to offer opinions and recommendations towards the store and employees Work schedule Weekend availability Monday to Friday Day shift Night shift Other Supplemental pay Tips Bonus pay Benefits Flexible schedule Paid time off Health insurance Employee discount Paid training
    $44k-90k yearly est. 60d+ ago
  • Operations Support Supervisor

    Servpro of Belle Meade

    Team manager job in Nashville, TN

    Job DescriptionSERVPRO of Belle Meade/West Nashville Do you take pride in keeping things running smoothly? Are you the kind of person who notices when tools are out of place or when equipment needs a little TLC? We're looking for someone with life experience, great attention to detail, and a steady approach to join our team and help us stay organized, safe, and ready to serve our community. This is a hands-on role where your work behind the scenes will help our crews respond quickly to emergencies, keep our vehicles and equipment in top shape, and maintain a safe and efficient workspace. You'll also use simple tools and apps (we'll train you!) to help track supplies and keep the shop running like a well-oiled machine. What You'll Do Keep our shop and grounds organized: Maintain cleanliness and order so our crews can grab what they need and get moving. Care for our equipment and fleet: Oversee preventive maintenance, light repairs, and general readiness for trucks, trailers, and restoration tools. Manage inventory: Ensure supplies, safety gear, and consumables are stocked and accounted for. Support safety: Perform simple inspections, spot hazards, and keep workspaces safe for everyone. Be a go-to team member: Lend a hand with deliveries, loading/unloading gear, and keeping things running smoothly behind the scenes. Routine reporting: Help leadership stay updated with simple weekly check-ins and equipment records. Why This Role Matters You'll be the person who makes sure our team is ready to tackle tough jobs every day. From keeping vehicles clean and fueled to ensuring equipment is safe and organized, your attention to detail will have a huge impact on how efficiently we operate. This role is ideal for someone who enjoys staying active, takes pride in their work, and values consistency and structure. We're Looking for Someone Who: Likes hands-on work and takes pride in keeping things orderly. Is comfortable doing light repairs, inspections, and routine maintenance (or willing to learn). Enjoys working independently but is happy to pitch in wherever needed. Is open to basic technology for inventory and reporting (training provided). Appreciates a job where their contributions are visible and valued. Is dependable and enjoys a steady routine. This is a great role for someone with plenty of real-world know-how, whether from a career in trades, maintenance, or operations, who's ready to use their skills to support a team and stay active. Why Join SERVPRO Team Dixon?
    $56k-106k yearly est. 30d ago
  • Customer Engagement Manager

    Dodge Construction Network

    Team manager job in Nashville, TN

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 11d ago
  • Supervisor, Medical Support Services

    Athena Health Care Systems 4.4company rating

    Team manager job in Nashville, TN

    At Athena Care, our mission is to improve access to quality mental health care so that people can live happier, healthier, more productive lives. Our vision is to create the leading mental health services platform in Tennessee and neighboring states. Services include diagnostic assessment, medical management, psychotherapy, and TMS and Spravato treatments along with Intensive Outpatient Services for adolescents and adults. Founded in 2001, Athena Care is “in-network” with most major insurance plans. Athena Care is currently seeking a Supervisor of Medical Support Services for our Nashville and surrounding clinics with a schedule of Monday - Friday, 8am - 5pm. The Supervisor, Medical Support Services, provides leadership, oversight, and operational supervision for Athena Care's medical support teams, with primary responsibility for Medical Technicians (in-clinic) and Medical Technician Phone Line / Float staff workflows. This role ensures high-quality clinical support for medication providers and interventional psychiatry programs (Spravato, IM Ketamine, TMS), while maintaining strong compliance with training standards, clinical documentation requirements, patient safety protocols, and regulatory requirements. The Supervisor should be comfortable responding to clinical inquiries from the medical technicians when they need guidance but may not need the provider. The Supervisor, Medical Support Services, serves as a key liaison to medication providers and clinical operations leadership, ensuring Medical Technicians deliver consistent, compliant, and patient-centered care across all assigned locations and phone-based support functions. Requirements Core Job Duties & Responsibilities 1. Team Leadership & Staff Supervision Serve as the primary supervisor for Medical Technicians and Phone Line/Float Medical Technician staff. Provide coaching, guidance, and performance feedback through ongoing mentorship and routine check-ins. Manage accountability, attendance, and performance improvement plans as needed. Support recruiting needs through interviewing, selection input, onboarding, and new hire training. Provide retraining or corrective action when gaps in performance or compliance are identified. 2. Clinical Operations Oversight (Spravato / IM Ketamine / TMS) Ensure Medical Technicians follow provider-established protocols and guidelines for interventional psychiatry services. Ensure high-quality patient observation, patient engagement, and therapeutic support practices are maintained across all services. Oversee controlled substance workflows and ensure ordering, inventory, and storage are completed in compliance with DEA/FDA requirements. Coordinate logistics and ensure readiness for daily treatment schedules at all sites. May require some hands-on direct patient care for IV Ketamine with the oversight and support of our medical team. 3. Phone Line / Float Operations Supervision Oversee phone line clinical support workflows including patient calls, texts, voicemails, messages, and faxes. Ensure staff appropriately delegate clinical concerns to providers and respond to patient needs in a timely and professional manner. Ensure workflows for pharmacy communications, appointment support, and patient triage are consistently followed. Manage float scheduling and clinic coverage across Middle Tennessee sites to ensure operational continuity and patient care needs are met. 4. Training & Ongoing Education Ensure continuing education and competency validation occurs regularly to maintain clinical excellence and compliance. Maintain accurate training documentation and ensure all staff meet required competencies. Ensure staff have proper support for EMR documentation standards and workflows. 5. Compliance, Audits & Quality Assurance Conduct routine audits for interventional psychiatry programs and phone line operations to ensure compliance and quality. Monitor documentation compliance in EMR and ensure staff documentation meets standards. Ensure compliance with regulatory requirements including OSHA, CLIA, HIPAA, CMS, and applicable state oversight requirements. Identify and resolve issues impacting patient experience and provider support, escalating as needed. 6. Performance Metrics & Monitoring Monitor and manage phone line team performance expectations using established metrics. Ensure phone line teams are meeting targets related to: Call and text acceptance rates Availability standards Average handle time expectations Schedule adherence Prior authorization completion targets Provide monthly performance reviews, coaching, and support plans to drive improvement. 7. Inventory, Supplies & Facility Readiness Manage inventory and ordering for onsite labs and interventional psychiatry programs including TMS and Spravato supplies. Ensure supplies are stored safely and appropriately, and that clinics remain fully stocked for daily operations. Monitor and ensure accuracy of clinical logs (e.g., refrigerator logs, controlled substance tracking, treatment logs). 8. Provider Support & Patient Access Act as liaison between medication providers and medical support teams to ensure smooth workflows and strong communication. Support appointment scheduling when needed and ensure adequate coverage at all sites. Ensure REMS enrollment and payer requirements are met for Spravato program participants. Job Requirements & Qualifications Education / Experience Associate's degree or higher in related field preferred. Prior experience in mental health or interventional psychiatry environment preferred (TMS and/or Spravato). Prior experience managing clinical or medical support teams preferred. Licenses / Certifications Current, unrestricted LPN or RN license issued by the state of TN required. Current CPR/BLS certification required (may be obtained prior to start date). Valid driver's license and ability to pass MVR screening requirements. Knowledge, Skills & Abilities Strong understanding of psychiatric disorders and interventional psychiatry treatment protocols Knowledge of regulations and compliance standards (OSHA, CLIA, HIPAA, CMS, etc.) Ability to complete manual vitals and perform blood draws Ability to train others effectively and coach performance improvement Strong organization, problem-solving, communication, and professional judgment Physical Requirements Office-type role with limited reaching, pulling, pushing, or carrying. Salary Description $75,000 per year
    $75k yearly 14d ago
  • Front Office Night Manager

    Sh Hotels 4.1company rating

    Team manager job in Nashville, TN

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. The front office = the heart of every single one of our hotels. It's the team who first greets guests when they step inside our hotel, attends to their every request, and introduces them to the brand. Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem solving to self-assuredness and an ability to get along with everyone. Not to mention an almost instinctive desire to enhance the stay of every single guest. We're currently seeking an impossibly charismatic Front Office Night Manager. Our dream candidate intimately understands the dynamics of this role and how it greatly impacts the overall guest experience at our hotels. If you feel this role is calling out your name, we'd love to hear from you. About you... Passionate about hotel operations and guest service with a minimum of 3 years' experience working in a Night Management role, preferably within an upper upscale or luxury hotel environment. Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $38k-50k yearly est. 11d ago
  • Front Office Manager - Marriott Nashville Airport

    Graduate Hotels 4.1company rating

    Team manager job in Nashville, TN

    Marriott Nashville Airport is seeking an energetic, experienced, and hands on Front Office Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Monitors daily status of rooms, rates, discount rates and packages. Maintains current list of available rooms for walk situations. Coordinates blocking of rooms. Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations Ensures recognition of employees is taking place across areas of responsibility. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures staff communicates effectively with the Housekeeping team. Maintains productive relationship with Valet Parking provider. Regularly reviews department budget to meet budgeted wages and general expenses. Checks printed registration cards against information on arrival report and rectifies any discrepancies. Ensures prompt and courteous service to guests. Pre-registers guests according to standards. Completes and monitors employee schedule. Monitors VIP arrivals. Keeps track of rooms to ensure accurate status and readiness for check-in. Hires, coaches and disciplines direct reports. Interacts positively and professionally with guests to resolve issues. Acts as Manager on Duty as required. Works nights, weekends, and holidays as necessary. Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of three (3) years in similar leadership role. (I.E. Front desk supervisor, Assistant Front Office Manager, etc.) Minimum of High School education, post-high school education preferred KNOWLEDGE, SKILLS AND ABILITIES Basic math skills Ability to communicate effectively verbally and in writing Strong leadership skills Ability to exceed expectations of guests and team members Excellent time management skills In-depth knowledge of hotel Front Desk operations *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $43k-54k yearly est. 23h ago
  • Dental Office Manager

    Star Dental Partners

    Team manager job in Franklin, TN

    Titan Dental is now hiring a Full Time Dental Office Manager in Franklin, TN! Enjoy a great schedule! Monday, Wednesday, Thursday: 7:30 am - 5:15 pm Tuesday: 9:00 am - 4:00 pm Friday: 9:00 am - 1:00 pm We are seeking a knowledgeable, reliable Dental Office Manager to join our community of collaborative, high-quality clinical, business and operations professionals. To learn more about this quaint and friendly office, visit: *********************** Job Summary Within the SDP affiliated network of dental practices, the Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results. Values & Competencies • Integrity • Accountability • Customer-centric • Effective leadership skills • Experience in P&L Management • Demonstrates flexibility as appropriate • Results-driven • Ability to successfully multitask under pressure • Strong organizational skills • Strong attention to detail and takes initiative • Proficient in Time Management • Excellent communication skills (verbal/written) Responsibilities • Team leadership, coaching and training • Profit & Loss (P&L) management • Staff and patient scheduling • Time & Attendance (T&A) management • Payroll process management • Accounts Payable (AP) managementManage insurance claims and other forms of payment • Patient satisfaction and experience • Collaborate on internal and external marketing efforts • Implement policies and procedures • Promote SDP company policies and best practices (published or otherwise communicated) • Management of dental licenses and other related certifications • Maintain current safety procedures and personal protective equipment required to minimize health risks • Other job duties as assigned Qualifications • 5 years of dental office management experience required • Proficient in dental performance management software (Dentrix, Eaglesoft, etc.) • Strong understanding of marketing strategies, platforms, tools and metrics • Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word) • Solid understanding of P&L management (budgeting) • Works well independently • Comprehensive understanding ability to enforce current labor laws • Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.) Work Environment/Conditions • Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required • Ability to travel up to 10% • Prolonged sitting and standing as needed • Ability to lift up to 15 lbs. • Exposure to potentially hazardous objects and/or materials • Ability to wear appropriate work attire as needed or required Practice Description Additional employment benefits include: Patient-centric community approach Work/life balance Opportunity for career growth Professional development and support with continuing education Strong business and operational teams Employee Assistance Program (EAP) for all employees and their household 401K Full-Time (FT) Employees are eligible for: Paid Time Off Paid Company Holidays, Bereavement, and Jury Duty Paid $25k Basic Life & AD&D insurance Medical, Dental, and Vision Short Term Disability Voluntary Life & AD&D Insurance Pet Insurance Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $33k-48k yearly est. Auto-Apply 5d ago
  • Call Center Manager

    American Home Design 4.2company rating

    Team manager job in Goodlettsville, TN

    Job Description Call Center Manager American Home Design is looking for an experienced Call Center Manager to lead our team that is responsible for setting and issuing appointments for our in-home water filtration product. This is a hands-on leadership role where you'll manage and coach the agents, handle the daily operations, and keep your team focused on hitting their individual as well as overall appointment setting goals. Location : 880 Conference Drive Goodlettsville, Tennessee What You'll Be Doing Leading and motivating a team of remote call center agents Managing schedules, call flow, and workload so everything runs smoothly Tracking key numbers like talk time, appointment set rates, and demos Interviewing and bringing on new agents Working with our trainer to provide ongoing agent coaching Managing scripts- creating new ones as needed, ensuring the agents are using them effectively Keeping our call center software (Five9, LP, Neustar) updated and running efficiently Sharing performance updates and insights with sales managers and leadership What We're Looking For Previous experience managing a call center preferably where agents are responsible for appointment setting or have sales goals A leader who can motivate, coach, and hold people accountable Strong communication and problem-solving skills Confident using call center technology and digging into performance reports Highly organized and able to juggle multiple priorities Potential Earnings & Benefits Base Salary + Lucrative Bonus Opportunity Benefits: Health Insurance, Life, Dental, Vision, and Disability Insurance 401(K) Paid Time Off Paid Holidays Why You'll Love It Here For more than 45 years, American Home Design has been a trusted, locally owned home improvement company serving Tennessee and Southern Kentucky. Recognized by The Tennessean as a Top Workplace Winner year after year, we're proud to offer a family-like culture where contributions are valued and rewarded. Join us and play a key role in growing our team and our future. If you're a hands-on leader who enjoys building strong teams and delivering great results, we'd love to talk with you.
    $36k-50k yearly est. 29d ago

Learn more about team manager jobs

How much does a team manager earn in Nashville, TN?

The average team manager in Nashville, TN earns between $31,000 and $124,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Nashville, TN

$63,000

What are the biggest employers of Team Managers in Nashville, TN?

The biggest employers of Team Managers in Nashville, TN are:
  1. Wahid Inc.
  2. AT&T
  3. Jimmy John's
  4. Jimmy John's Gourmet Sandwiches
  5. Surv
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