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Team manager jobs in Norman, OK

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  • Customer Experience Lead-Sooner Fashion

    Victoria's Secret 4.1company rating

    Team manager job in Norman, OK

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $15.5-19.5 hourly 3d ago
  • Bank Operations Supervisor - Commercial Customer Support

    Midfirst Bank 4.8company rating

    Team manager job in Oklahoma City, OK

    This position will supervise the Customer Support team within our Commercial Services Department in Bank Operations. Commercial Services is primarily responsible for providing support to our business and commercial customers over the phone and through email. Products and services supported by the team include but are not limited to online banking, mobile banking, ACH origination, remote deposit capture, credit cards, positive pay, investment sweeps, and cash vault services. Position Responsibilities scheduling, planning, and defining the daily department workflow to ensure all necessary tasks are completed timely and accurately. Performing quality control reviews to ensure the quality of work performed meets expectations Lead training efforts to ensure procedures are thorough, complete, followed accurately, and that sufficient depth exists for each task. Coaching, counseling, hiring, and ongoing performance evaluations of associates. Commercial Services supports customers in several time zones, the shift for this position will be 10am-7pm, Monday thru Friday. Position Requirements Must possess at least 3 years banking experience and/or management experience. Experience in a call center environment and a college degree is preferred, but not required. Ability to lead and motivate a team Consistently perform in a volume driven environment where workload fluctuates, but deadlines stay the same and service levels must be met Ability to communicate efficiently and effectively on the phone and through email to internal customers and business partners Strong work ethic, critical thinking, and problems solving skills with attention to detail Ability to escalate issues and concerns appropriately Ability to perform specific tasks independently Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications High degree of reliability Other duties as assigned by management In addition, the position is expected to read, reference, interpret, and develop written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.
    $65k-106k yearly est. 60d+ ago
  • Customer Service Manager - State Farm Agent Team Member

    Natalie Arnett-State Farm Agent

    Team manager job in Shawnee, OK

    Job DescriptionBenefits: Signing bonus for pre-licensed professionals Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with Natalie Arnett - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the agency team and daily operations. Develop and implement policies and procedures. Handle escalated customer complaints and issues. Train and mentor agency staff. QUALIFICATIONS: Prior insurance experience required (5+ years preferred). Strong leadership and organizational skills. Excellent communication and problem-solving abilities. Must be currently licensed (Property/Casualty & Life/Health).
    $25k-43k yearly est. 26d ago
  • Dental Office Manager- Full Time

    DOCS Health

    Team manager job in Oklahoma City, OK

    Job DescriptionDescription: Lead with Excellence: Shape the Future of Dental Care as Our Office Manager! Join our dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization. Office Hours: Monday through Friday: 8:00 AM - 5:00 PM Saturdays: 8:00 AM - 4:00 PM Responsibilities: Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention. Align the clinic with company culture, values, standards, and operational practices. Develop team members through active leadership, comprehensive training, counseling, and coaching. Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements. Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions. Investigate and resolve staff and patient concerns with timely and effective conflict resolution. Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes. Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans. Ensure compliance with all policies and regulations set forth by relevant agencies. Maintain a professional appearance and demeanor in accordance with company policies. Uphold good housekeeping standards throughout the practice. Requirements: Minimum of 2 years of experience in dental office management. Excellent interpersonal, verbal, and written communication skills. Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality. Strong organizational and time management skills. Proficient in Windows Operating System and Microsoft Suite; dental software experience is required. Must have or be willing to obtain a Real ID prior to gaining access. Successful completion of background check (including criminal record check) and urinalysis. Benefits For Full Time Staff: Competitive Compensation Generous Paid Time Off Paid Holidays Medical, Vision, and Dental benefits. Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability. 401k with matching program after one year of service. Access to all Army and Air Force Exchange Services (AAFES) facilities and services. With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
    $40k-56k yearly est. 15d ago
  • Dental Office Manager

    Ideal Dental

    Team manager job in Oklahoma City, OK

    Job Description Dental Office Manager - Join us. Where your smile truly matters! At Ideal Dental, we're on a mission to revolutionize dental care-and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we're proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth. Job Summary: A Dental Office Manager is responsible for overseeing all day-to-day operations of the dental office to ensure smooth and efficient functioning. This includes managing patient service issues to guarantee high levels of guest satisfaction, fostering office morale to promote a positive company culture, and creating staff schedules. The Dental Office Manager is expected to complete daily and monthly reports and take on additional responsibilities as required to support the office's needs. Every day, you'll help create beautiful smiles and contribute to the health and well-being of the community. Responsibilities · Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination. · Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience. · Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals. · Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel. · Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity. · Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape. · Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions. · Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth. · Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities. · Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations. What do you need to have to be a part of our team? A minimum of 2 years of management experience, with dental experience preferred to bring expertise to the role. A high school diploma or equivalent. A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff. Strong communication and customer service skills to ensure effective interaction with patients and team members. Proven leadership abilities, with a talent for leading by example and motivating the team to succeed. A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for. Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment. DeNovo Offices: New or acquired offices may require travel. Why You'll Love It Here: At Ideal Dental, we're committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you're passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you. · MONTHLY BONUS POTENTIAL Medical insurance. Discounted dental benefits for the employee, their spouse, and dependent children. Paid holidays. Paid Time Off (PTO). 401K. Employee scholarship program. At Ideal Dental, we're dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.
    $40k-56k yearly est. 24d ago
  • Office Manager - Lumio Dental in OKC

    Lumio Dental

    Team manager job in Oklahoma City, OK

    Lumio Dental - Apply today, and we'll light the way! As an Office Manager, you will effectively manage the flow of the practice. From engaging with patients to being the liaison between team members and clinicians, you will be the central point of contact. In addition, you will oversee operations, office goals, and productivity. You will be supported and will partner with your Regional Manager to ensure the success of the practice. Our Ideal Office Manager YOU! Whether you have experience working in a dental office, or you are seeking your next career opportunity, we are looking for someone who has exceptional leadership skills and knowledge of operations in the healthcare industry. Our ideal Office Manager must have prior management skills, and be an effective leader with exceptional communication skills. Those that are successful in the role are organized, collaborative, and know how to train others. Job-Specific Expectations: Coordinates and manages office schedules for training, operations, and team members Oversees treatment plans and accurate estimates to the patients Partner with Dentist and Hygienist in coordinating the desired schedule to fit patients' needs Maintains patient care database by entering new information as it becomes available Schedule and confirm patient appointments Tracks and accurately pays all invoices and charges for the office, and orders supplies Makes daily bank deposits of cash and checks Ensures that all required documentation is completed efficiently and meets established deadlines Interviews, hires, and conducts performance reviews for all team members Coordinates morning huddles with team members Requirement(s): 1 year of management experience Driver's license and reliable transportation High School Diploma Bilingual is a plus Prior dental or health industry is a required Competitive Salary & More Benefit options included, but are not limited to, health, vision, dental, life, 401K, and MORE! Lumio company culture is caring and fun! You will love the feel and experience! Apply today and learn more!
    $40k-56k yearly est. 55d ago
  • In Office Call Center Manager

    MTM 4.6company rating

    Team manager job in Oklahoma City, OK

    At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Manager, Contact Center (CC) is responsible for overseeing the daily operations of a high volume Contact Center (CC) providing expertise and customer service support to contact center staff. The Manager, Contact Center (CC) will ensure that production, quality and contract standards are met through monitoring service levels, consumer satisfaction, client satisfaction, and compliance of protocols and procedures. This position is contingent on award of contract. Location: Oklahoma City, OK What you'll do: Provide leadership and management of direct and non-direct reports Meet/exceed Contact Center performance expectations and goals Meet Contact Center and financial objectives by estimating requirements, preparing an annual budget and analyzing variances Work with the Operations team to ensure Contact Center team members are setting the most appropriate, lowest cost mode of transportation, leveraging public transit and gas mileage reimbursement to the fullest extent possible In collaboration with internal and external partners, ensure effective processes are in place and in line with Corporate processes and goals Analyze statistical Contact Center data, as well as Dispatch data and work with Workforce Management to determine areas of opportunity to prevent Corrective Action Plans Oversee team staffing levels and partner with People & Culture to help support recruitment efforts, as needed Oversee the completion of various tasks assigned to Contact Center staff Host regular meetings with staff to discuss performance results, opportunities, create action plans, and promote teamwork Drive accountability on process improvements that are needed to reduce complaints and maximize operational efficiencies Provide support on special projects, as needed What you'll need: Experience, Education & Certifications: High school diploma or G.E.D. equivalent College degree in a related field preferred 5+ years of previous leadership or supervisory experience required, or equivalent related experience; at least 3 of those years in a leadership role within a Contact Center Experience in coaching, mentoring and fostering a positive work environment Experience communicating in a digital setting with all levels of employees Experience with recruiting, hiring and discipline management Must reside in Oklahoma City, OK Skills: Strong leadership, mentoring and coaching skills Tech savvy with the ability to learn how to troubleshoot technical issues while navigating multiple systems Maintain a strong knowledge of products and services Efficiently executes tasks to achieve desired results Strong analytical and strategic planning skills Strong presentation skills; can speak across various forums and communicate to all levels of employees Strong organizational skills Ability to motivate and supervise people toward high productivity Ability to acquire and maintain knowledge of MTM protocols, Transportation Provider Network system, and personnel policies High degree of accuracy, confidentiality, and the ability to work in a fast paced environment Ability to multi-task and utilize Contact Center systems Ability to maintain high level of confidentiality Excellent communication skills, including navigating video technology Proficient computer skills including Microsoft Outlook, Word, and Excel Even better if you have... NEMT Industry knowledge preferred What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $65,440 Salary Max: $81,800 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM
    $65.4k-81.8k yearly Auto-Apply 60d+ ago
  • Customer Service Manager - State Farm Agent Team Member

    Jennifer Lowder-State Farm Agent

    Team manager job in Edmond, OK

    Job DescriptionBenefits: Paid time off Bonus based on performance Competitive salary Opportunity for advancement ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with Jennifer Lowder - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Leadership and organizational skills. Communication and problem-solving abilities.
    $25k-42k yearly est. 31d ago
  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company

    Team manager job in Oklahoma City, OK

    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $29k-41k yearly est. 16d ago
  • Manager Customer Experience

    The Hertz Corporation 4.3company rating

    Team manager job in Oklahoma City, OK

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $23k-30k yearly est. 60d+ ago
  • Center Supervisor

    Biolife 4.0company rating

    Team manager job in Oklahoma City, OK

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - OK - Oklahoma City U.S. Hourly Wage Range: $21.02 - $28.91 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - OK - Oklahoma City Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $21-28.9 hourly 41d ago
  • Capacity Assessment Team Leader

    GE Aerospace 4.8company rating

    Team manager job in Oklahoma City, OK

    The Capacity Assessment Team Leader is responsible to build and develop a team to implement processes and measurement systems relating to capacity, capacity assessment and delivery readiness. The Team Leader leads the implementation and execution of this process with suppliers ensuring that there is a regular, thorough and robust assessment of the suppliers future looking supply capacity. This includes identification of capacity constraints at the supplier genba, development of countermeasures to mitigate constraints, hand off and communicate capacity assessment results for action plan management with the Supplier Team and Part Family Readiness leaders, and forecasting of future delivery capability with the SIOP team. The leader will develop the team's capability to be proactive problems with supplier partners and use Flight Deck and Daily Management to continually improve team performance. The goal for this role will be to ensure there are capacity assessment standards, consistently applied to collect and communicate capacity assessment results with partner organizations. The role has autonomy to create and drive rhythms to complete capacity assessments and requires high levels of evaluative judgment and operational acumen to achieve desired business outcomes. **Job Description** **Roles and Responsibilities** + Partner with the Central Readiness team, Part Family Delivery Leaders and Readiness Leaders, Supplier Partnership Office teams, Commodity teams and the Materials S&OP team to prioritize and assess 3-5+ year supplier capacity to support Delivery Readiness + Build, hire, lead, coach and develop the team of Capacity Assessment Leaders + Develop partner relationships with internal and external supplier stakeholders (Part Family, Commodity teams, Readiness, Materials and Suppliers) + Develop and maintain standards and process for the capacity assessment process + Develop and maintain systems and tools to collect, document and analyze the results of capacity assessments + Apply the standards with prioritized suppliers to robustly and thoroughly assess the supply capacity ability for 3-5+ year forward looking demand + Build action plans and apply Lean and structured problem solving to alleviate the constraints in conjunction with the Supplier and Supplier Team + Engage the Part Family delivery leaders and Readiness leaders in regular cadence to prioritize and develop a rolling 90-day schedule of capacity assessment targets that meets the need and timing of the business + Communicate the results of the capacity assessment including supplier's constraints to be incorporated in S&OP rhythms to respond to demand changes + Develop measurement systems and Key and Breakthrough Performance Indicators (KPI / TTI) and utilize Daily Management of the process and KPI/TTI to improve team SQDC performance + Interpret internal and external business challenges and recommend best practices to improve products, processes or services + Utilizes understanding of industry trends to inform decision making process + Present business or technical discipline solutions to leaders + Communicate complex messages and negotiate mainly internally with others to adopt a different point of view + Influence peers to act and negotiate with external partners, suppliers, or customers + Travel up to 30-50% **Required Qualifications** + Bachelor's degree from an accredited university or college with a minimum of 4 years' experience in Sourcing, Supply Chain, Operations, and/or Project Management **Desired Characteristics** + Customer Focus: Values the customer in all decision making - what do they need or want? + Respect for People: Values the individual / supplier / customer to maximize value + Lean Problem solver: focuses on waste elimination, analytical-minded, challenges existing processes, critical thinker. + Humble: respectful, receptive, agile, eager to learn; listens and challenges respectfully + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative The base pay range for this position is149,200.00 - 248,600.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on December 22, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $62k-88k yearly est. 23d ago
  • Network Team Supervisor

    State of Oklahoma

    Team manager job in Oklahoma City, OK

    Job Posting Title Network Team Supervisor Agency 090 OFFICE OF MANAGEMENT AND ENTERPRISE SERV Supervisory Organization IS-Network Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Salary is based on education and experience Job Description As a Network Team Supervisor with OMES you will enjoy: * Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually. * A comprehensive Benefit Package with a generous benefits allowance to offset the cost of insurance premiums for employees and their eligible dependents. Job Details * Full-time 40-hour work weeks. * Support the Network Team. * Salary is based on education and experience. * This position is located in Oklahoma City, OK. Position Summary The Network Team Supervisor is responsible for overseeing the daily operations of the network team, ensuring the stability, performance, and security of the organization's network infrastructure. This role involves managing a team of Network Administrators and Cable Coordinators, coordinating network-related projects, and providing strategic input to enhance network capabilities. Responsibilities Network Infrastructure and Operations * Oversee the implementation and maintenance of the organization's network infrastructure, including routers, switches, firewalls, and wireless systems. * Ensure network availability and performance through proactive monitoring, troubleshooting, and problem resolution. * Enforce network policies, procedures, and best practices to maintain security and compliance. Project Management and Coordination * Plan and execute network projects such as upgrades, migrations, and new deployments, ensuring minimal disruption to business operations. * Collaborate with other IT teams and departments to integrate network solutions with other systems and services. * Coordinate with third-party vendors for network, hardware, software, and telecommunication services. * Follow network engineering designs and specifications to ensure projects are completed accurately and efficiently. Team Management and Development * Supervise and mentor a team of Network Administrators and Cable Coordinators, including task delegation, performance evaluation, and professional development. * Provide guidance and support to Network Administrators in Data Center, WAN/Wi-Fi, Firewall, Load Balancer, and Cloud technologies. * Train and coach Cable Coordinators to improve their region's performance and ensure compliance with network standards and procedures. Communication and Reporting * Communicate and coordinate planned downtime to users, keeping downtime to a minimum. * Report on network performance and security metrics to senior management and stakeholders. Technical Support and Documentation * Provide technical support and escalation for complex network issues, including on-call support as needed. * Prepare and maintain comprehensive documentation for networking configurations, processes, and procedures. * Perform on-site inspections as needed, including inspections of site operations, cabling, and electrical equipment. Minimum Qualifications Requirements include: * Requirements include five years of experience in an information technology field, three years of which must be in a supervisory, team lead, or project manager capacity, or an equivalent combination of education and experience, substituting 12 semester hours in computer science or management information systems course work for each year of the required experience excluding the required supervisory, lead, and/or project management experience. Preference will be given to candidates who possess: * Network Infrastructure experience * Juniper experience Physical Demands and Work Environment This position works in a comfortable office setting with a computer for a large percentage of the workday. The noise level in the work environment is usually mild. This position requires standing, bending, crouching, pushing, pulling, lifting, moving, and carrying up to 50 pounds or more. The position uses manual equipment, including dollies and carts. Occasional travel may be required. About OMES The Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners' goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible. OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact
    $39k-64k yearly est. Auto-Apply 4d ago
  • Office Manager

    Better-Health-Group 3.9company rating

    Team manager job in Oklahoma City, OK

    Our purpose is Better Health . Specializing in primary care for patients 65+ is our passion. What's Your Why? • Are you looking for a career opportunity that will help you grow personally and professionally? • Do you have a passion for helping others achieve Better Health? • Are you ready to join a growing team that shares your mission? Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health. Responsibilities Join Our Team! Please review our open positions and apply for the role that sparks your passion and elevates your skills. Position Objective: The Office Manager is an operational and clinical role and is responsible for providing 5 Star Service in assisting physicians in the management of healthcare daily office operations and treatment of geriatric patients following established standards and practices. The incumbent will report to the Regional Manager (or similar role) and will manage a care team of medical assistants and/or receptionists (generally 3-7 members). Responsibilities: Oversee, monitor, and improve clinic performance and other key performance indicators, including HEDIS, admission management, ER utilization, patients not seen, etc. Manage a team of clinic staff, including coordinating payroll, PTO, hour management, and performance of team members Communicate with providers to ensure patient quality of care Assists with scheduling, administrative, and clinical duties for providers (mid-levels and physicians) Lead daily clinic huddles and assign proactive outreach call efforts to other team members Manage office operations and performance to ensure that front-office and back-office care teams operate in an efficient, accurate, and patient-focused manner Provide extraordinary customer service to all internal and external customers (including patients, other team members, and other departments) Ensure new team members are onboarded and receive proper training using Better Health Group policies and procedures Ensure the accuracy of all incoming and outgoing information, including supplies, invoices, referral requests, patient records, and medication management Inform management about current office trends, recommend new policies, or facilitate improvements to current policies and workflows Participate in required team meetings and communicate updates and changes to physicians and staff Ensure team calendar, spreadsheets, and whiteboards are current and accurate Assist providers with obtaining and maintaining credentialing, hospital portal access, state licenses, and professional memberships Ensure compliance with Medicare Advantage Plans, HIPAA, and labor laws and is responsible for reporting any suspected breaches or compliance issues to the appropriate internal contact Additional duties as assigned Position Requirements/ Skills: At least 4 - 5 years of Medical Assisting experience, preferred (dependant on clinic location and team dynamics) Minimum of 1 year of leadership experience CPR Certified preferred Commitment to patient care and confidentiality Strong oral and written communication skills Ability to accurately read and write medical terminology Knowledge of medical coding Knowledge of HIPAA Knowledge and understanding of OSHA and Biohazard guidelines Basic computer skills, including familiarity with electronic medical records Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration Preferred Qualifications: Bachelor's Degree in healthcare administration or related field preferred Medical Assistant Certified, preferred Prior medical assisting experience strongly preferred Has clinical working knowledge and the ability to perform clinical duties to include the following: take vital signs, review medications, administer injections, dispense medications, irrigate eyes and ears, dress and bandage the wound and incision, draw blood and assist physician with any/all procedures Physical Requirements: Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time Requires ability to sit or stand for prolonged periods of time Must be able to lift and move patients and medical equipment as needed Requires ability to lift/carry up to 15 lbs Requires corrected vision and hearing to normal range Ability to sit for extended periods of time Ability to operate a motor vehicle and have own means of transportation Key Attributes/ Skills: Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments Is able to work within our Better Health environment by facing tasks and challenges with energy and passion Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals Demonstrated ability to handle data with confidentiality Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision Excellent organizational, time-management, and multi-tasking skills with strong attention to detail Excellent written and verbal communication skills; must be comfortable communicating with providers, vendors, staff members, and health plans Strong interpersonal and presentation skills Strong critical thinking and problem-solving skills Must be results-oriented with a focus on quality execution and delivery Appreciation of cultural diversity and sensitivity toward target patient populations Compensation & Benefits: We offer a HIGHLY competitive compensation and comprehensive benefits package: Competitive base salary Medical, dental, vision, disability and life 401k, with employer match Paid time off Paid holidays Pay Range USD $50,000.00 - USD $60,000.00 /Yr.
    $50k-60k yearly Auto-Apply 10d ago
  • Office Manager

    Carstar

    Team manager job in Oklahoma City, OK

    The Office Manager is responsible for performing clerical, accounting and administrative duties including greeting customers, answering phones, scheduling repairs, typing correspondence, preparing various reports, account receivables, filing and general human resources administration. DUTIES / RESPONSIBILITIES * Performs financial duties including processing of payments, preparing daily deposit log, petty cash reconciliation, collect receivables and submitting receivable adjustments. * Provide accurate, timely payroll and HR-related administration and recordkeeping. * Collect and record payments for completed repairs and manage A/R. * Greets and assists customers, schedules vehicles for estimates, checks-in vehicles, performs follow-up calls to customer upon completion of vehicle. * Asks for the sale and/or attempt to schedule customers for an estimate to achieve a closing ratio of 75% (minimum). * Prepares various reports and updates including morning reports, rental updates, accounts receivable reports, Repair Center and production reports. * Reviews repair orders for accuracy. * Maintains and organizes vendor invoices, bulletin boards, break rooms, employee files, office supplies and front office. * Attend daily release meetings. * Other duties as assigned. EXPERIENCE / SKILL REQUIREMENTS * 3+ years of prior general office management, A/P, A/R and payroll experience required. * High school degree, college degree preferred. * Skill in preparing, analyzing and interpreting workload data * Knowledge of and use of word processing and management systems * Strong attention to details. * Ability to receive direction and work well with others. * Good verbal and written skills * Proficient with Microsoft Office (Outlook, Word, Excel) * Valid driver's license and insurable driving record. PHYSICAL REQUIREMENTS * Essential physical requirements include: * Ability to stoop, bend and kneel, squat, kneel and pulling * Extended periods of kneeling, bending, squatting and stooping * Carry and lift heavy objects (up to 50lbs) * Standing, sitting and walking * Performing repetitive motions WORK ENVIRONMENT * Exposure to: * Paint, fumes and particles * Dirt / Dust * Chemicals / Toxins * Varying heat / cold * Intermittent noise * All duties, responsibilities and experience are subject to change by location
    $29k-43k yearly est. 60d+ ago
  • Manager Clinic Office - Pediatric Surgical Specialty Clinic

    Oklahoma Complete Health

    Team manager job in Oklahoma City, OK

    Position Title:Manager Clinic Office - Pediatric Surgical Specialty ClinicDepartment:Children's Surgery ClinicJob Description: General Description: Oversees the daily operation of a clinic. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Personnel Supervision. Supervises clinic staff. Issues first and second level warnings, conduct performance appraisals, and handles personnel issues as they arise. Coordinates time reports and leave requests. Completes all new hire information, schedules training, and completes necessary forms. Ensures staff is well equipped to perform their duties. Budget Assistance. Provides assistance to the Clinic Administrator when preparing the budget. Ensures spending remains within acceptable budget levels by monitoring spending. Complaint Management. Manages complaints from all sources including patients, staff, physicians, etc. Intercedes with physician and initial complaint. Works in conjunction with Clinic Administrator to address complaints. Reviews, investigates, and resolves all outstanding complaints in the complaint tracking system. Accounts Payable. Codes invoices, maintains appropriate copies, provides information related to invoices, etc. Maintains basic knowledge of CPT and ICD-9 coding. Billing Assistance. Assists Departmental Billing Manager by solving problems with billing. Examines billing procedures and seeks to improve registration and billing errors. Ensures patient billing information and patient records are accurately processed in a timely manner. Supply Maintenance. Maintains supplies for the clinic by ordering and tracking supplies. Liaison. Serves as the liaison between HCA and the laboratory, radiology, insurance companies, etc. to ensure appropriate information is present. Report Preparation. Runs queries and prepares clinical reports on write-offs, charges, and collections monthly. Clinic Assistance. Provides assistance to the clinic by scheduling, completing referrals and authorizations, checking patients in and out, and completing lab and x-ray requisitions. Performs other duties as assigned Minimum Qualifications Education: Bachelor's degree required. Bachelor's degree in Accounting, Business Administration, Health Care Administration, or related field preferred. Experience: 3 to 5 years of progressive leadership experience required, with experience, in an inpatient or outpatient clinic. License(s)/Certification(s)/Registration(s): None required. Knowledge, Skills and Abilities: Knowledge of management and organizational processes and healthcare policy. Knowledge of Medicaid and Medicare guidelines and other applicable federal and state laws. Ability to plan, organize, direct, and schedule clinic employees. Ability to train and mentor other clinic personnel. Excellent verbal and written communication skills. Ability to supervise, train, and evaluate staff. Ability to identify and discuss with management opportunities to improve overall patient care and improve the clinic processes. Proficient with the use of Microsoft Office tools. Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
    $29k-43k yearly est. Auto-Apply 26d ago
  • Office Manager - State Farm Agent Team Member

    J Mark Burton-State Farm Agent

    Team manager job in Tuttle, OK

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Vision insurance A TRULY SIGNIFICANT CAREER ! All honest work is good and valuable, but you have chosen to invest your life's work into helping people in TRULY significant ways! You have helped friends, neighbors, and people you have built relationships with -- to protect the things that matter most to them, to help them get back on their feet after an accident or disaster, and to help them plan ahead for and achieve the future they want. State Farm exists to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams -- good, meaningful, important, people-centered work! ROLE DESCRIPTION Are your ready for the next step in your Insurance career with State Farm? As a Office Manager - State Farm Agent Team Member, you will help our agency to continually achieve its goals. As a leader, you will help empower our agency Team by implementing and supporting office policies and goals, and by consistently ensuring sales and service success for our Team and our customers. By training, coaching, and assisting other Team Members, you will help create smooth operations and achieve continued growth for our agency. Our agency is already well-known and well-established in the community, giving you exceptional job security and true opportunity for growth. Are you ready? RESPONSIBILITIES Support and implement office policies and goals, while continually looking for opportunities to improve. Manage day-to-day operations of the agency. Train, coach, and assist agency Team Members. Assist with customer interactions on complex issues. QUALIFICATIONS Several years of proven success in a local, community insurance agency. State Farm experience not absolutely required, but greatly preferred. Ability to coordinate and collaborate with others to achieve agency goals. Ability to work in and manage a team environment. Ability to effectively train, coach, and assist Team Members - multiplying your skills and success by helping Team Members to grow in theirs. Excellent communication skills - written, verbal, and listening. Highly organized and detail-oriented. Excellent problem-solving skills. BENEFITS Monthly Salary with frequent, additional Bonus opportunities. Health, Dental, Vision, and Group Life insurance. Paid Time Off (vacation and personal/sick days) plus 9 paid holidays. 401(k)-style Retirement Plan with matching contributions. Licensing costs paid - including study and testing. Growth potential within our office. Valuable career-building experience. Potential signing bonus for previous State Farm experience.
    $29k-43k yearly est. 11d ago
  • Contact Center Supervisor/Trainer (Focus on Cisco UCCE)

    Morris Technology Solutions 4.7company rating

    Team manager job in Oklahoma City, OK

    Job Title: Contact Center Supervisor/Trainer (Focus on Cisco UCCE) Duration: October 2025 - July 2026 (9 month contract) Clearance: Must be able to pass hospital-mandated background, drug, and health screening Project Overview Morris Technology Solutions (MTS) is supporting OU Health while undergoing a large-scale migration from Avaya to Cisco UCCE systems across its contact center network. We are seeking an experienced Cisco UCCE Contact Center Supervisor/Trainer to oversee agent performance and deliver in-depth training on Cisco UCCE tools, workflows, and best practices. This role will support the operational readiness of the expanding contact center footprint at OU Health and ensure seamless execution through all phases of deployment, from pilot groups to full-scale go-live. Why MTS? Founded and headquartered in San Antonio with local ownership, you will have the opportunity to learn from the brightest in the industry in an in-person office setting. Join a fast-growing consultancy in a position with growth and promotional opportunities. Over 100% growth since 2022 Develop life-long relationships with leaders and mentors across a spectrum of functions. MTS provides visibility into the Senior Leadership roles within the customers we consult for. MTS is a values-based and people-centric firm as evidenced by our reviews on Google and Glassdoor! Key Responsibilities Agent Training & Development: Deliver training on Cisco UCCE features, including call routing, agent desktop functions, and reporting tools. Develop and execute training programs for agents and supervisors, ensuring the team is equipped to handle the Cisco UCCE system effectively. Deployment Support: Assist with all phases of system deployment, including pilot groups, infrastructure buildout, and go-live activities. Collaborate with Presidio and internal teams to validate call flows and troubleshoot system issues during deployment. Training Material Creation: Design and maintain comprehensive training materials such as user guides, quick-reference sheets, and hands-on exercises. Conduct workshops for remote clinics and operator teams to ensure full proficiency across the contact center. Performance Monitoring & Coaching: Monitor agent performance, ensuring compliance with service standards, productivity, and quality metrics. Provide coaching and feedback to agents to improve performance, enhance adherence to workflows, and optimize customer service delivery. Continuous Improvement: Work with cross-functional teams to identify system improvements and optimize workflows. Ensure that training content evolves to meet the needs of operational and technological advancements. Required Qualifications Experience: Extensive hands-on experience with Cisco UCCE system design and delivery, especially in call routing, ICM scripting, CVP Call Studio, and CTI integrations. Prior experience in a contact center environment, particularly with Cisco UCCE tools. Training & Facilitation: Proven track record in facilitating training sessions, creating educational materials, and leading workshops. Strong ability to communicate complex technical concepts to non-technical agents and supervisors. Industry Experience: Experience working in healthcare contact centers or understanding of healthcare service delivery environments. Skills: Strong interpersonal communication skills and the ability to engage with diverse stakeholders, from agents to senior leadership. Ability to troubleshoot, monitor, and provide real-time feedback during system deployment and operation. Nice to Have (Preferred) Familiarity with Avaya-to-Cisco migration projects or similar technology transitions. Cisco certifications related to UCCE or call center solutions (e.g., Cisco Certified Network Associate [CCNA], Cisco Certified Specialist, etc.). Experience with other Cisco collaboration tools such as Jabber, Unity, or TMS. Knowledge of contact center metrics, performance management, and quality assurance standards. Physical Requirements Ability to stand or walk for extended periods during an 8-hour workday. Must be able to lift and move items up to 40 pounds (e.g., equipment or training materials). Comfortable working in a healthcare setting and using ladders or stairs to access training spaces as needed. Exposure to variable environmental conditions, such as moderate noise levels, temperature fluctuations, and occasional dust, while in clinical or operational areas.
    $30k-37k yearly est. 60d+ ago
  • Move Team Leader/Driver/Junk Removal Crew

    Oklahoma City 3.9company rating

    Team manager job in Oklahoma City, OK

    To be one of the H.U.N.K.S., you must be: Honest, Uniformed, Nice, Knowledgeable, and Service-oriented. Come and see what all the buzz is about and join our winning team. College Hunks Hauling Junk is the fastest-growing junk-hauling franchise and moving franchise in America. College Hunks Hauling Junk also has impressive brand recognition. The franchise has been featured on The Oprah Winfrey Show, ABC's Shark Tank, HGTV's House Hunters, AMC's The Pitch, Bravo's The Millionaire Matchmaker, TLC's Hoarding: Buried Alive and Fox Business, as well as in The Wall Street Journal, The New York Times, USA Today, Time magazine, The Huffington Post, Forbes, Inc. and more. As a Mover - Junk Remover, you are the first point of contact for clients on the job. Essential duties: Go out of your way to be friendly (smile, eye contact, small-talk) to everyone whom you come in contact with throughout the day - especially your clients. Look, act and become a friendly college hunk - starting with the uniform (shirt tucked in, hat straight, pants at waist), and continuing with your attitude (smiles and eye contact). Educate clients about pricing and services and the benefit to them prior to giving an estimate, ensuring 110% satisfaction. SAFELY operate at all times. Make sure all daily truck inspections are performed (tire pressure, oil, equipment, etc). Make sure truck has enough receipts, safety equipment and marketing material. Price jobs aggressively, meeting and surpassing benchmarks. Be able to make logistical decisions (when to dispose, what to donate or recycle, how to best complete a job, how to package items and load a truck, how to market during downtime). Lead your team by relevant example, showing them what the core values of the company are all about. Help to train new hires about the day to day operations and core values. Complete Daily Checklists. Prevent careless and costly mistakes, including damage, injury, unhappy clients, lost equipment, etc. Check in regularly throughout the day with direct supervisor for additional assignments and troubleshooting guidance Requirements: MUST be eligible to work in the United States. MUST have reliable transportation to work. MUST be able to lift up to 75 pounds for an extended period of time. MUST enjoy hard work, world class customer service and helping others. MUST want to be part of a growing organization and are excited about huge opportunity. MUST be able to pass a federal background check Excellent earning potential including hourly pay plus tips and performance based bonuses. EARN $11-$19 PER HOUR plus TIPS with College Hunks Hauling Junk. See what we do here: ******************************************* ******************************************* Do you think you can WOW our customers? Apply today Compensation: $15.00 - $25.00 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - Oklahoma City is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $15-25 hourly Auto-Apply 60d+ ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Team manager job in Edmond, OK

    31171 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 1005 Rack Room Shoes 1005 Pay Range: $13 Edmond Crossing 3439 Edmond Crossing Blvd About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Edmond, Oklahoma US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $13 hourly 35d ago

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How much does a team manager earn in Norman, OK?

The average team manager in Norman, OK earns between $33,000 and $136,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Norman, OK

$67,000
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