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Team manager jobs in North Carolina

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  • Team Lead, Mortgage Servicing

    Nchfa 3.8company rating

    Team manager job in Raleigh, NC

    Title Team Lead, Mortgage Servicing Lead with Purpose - join our mission-driven Finance team and empower homeownership across North Carolina! Are you an experienced consumer or mortgage loan servicing professional with a passion for leadership and community impact? We're looking for a dynamic individual to join our Mortgage Loan Servicing team, lead, and inspire a dedicated team. As a leader within Mortgage Loan Servicing, you'll oversee a team responsible for managing all internally serviced Agency loans. Your leadership will guide the team in: Customer Service Payment Processing Generating payoff quotes Subordination requests Foreclosure tracking This role offers broad exposure to non-traditional mortgage products, helping you and your team build a diverse and well-rounded skill set in the financial services industry. We're seeking someone who not only understands the technical side of loan servicing but also excels at coaching, mentoring, and developing talent. There is potential for career mobility based on strong job performance, into a senior level role within Mortgage Loan Servicing. If you're ready to lead with purpose in a mission-focused organization that values life-work balance, we encourage you to apply! Make a lasting impact by providing safe, affordable housing opportunities to enhance the quality of life of North Carolinians. At NCHFA, we provide safe, affordable housing opportunities to enhance the quality of life of North Carolinians. We are a self-supporting public agency that, since its creation by the General Assembly, has financed more than 310,700 affordable homes and apartments. Location Hybrid allowed Group Finance In-office Requirements Occasional in office as required to meet training and business needs. Grade Level / Salary Range NC21 / $85,450 - $106,315 Main Objectives 1) Leverages loan servicing expertise and operational management experience to achieve departmental goals Operational and people manager. A significant portion of time is spent performing senior level individual contributor tasks such as end of day cash balancing and quality control of loan servicing system data and reports or in a support/back-up capacity due to team members absences or training gaps. Accountable for managing day to day operations of the team such as payment processing, customer service, bankruptcy, occupancy and foreclosure of the loan servicing team, leading operational objectives and leads team projects. Manages direct reports using established policies and management guidance. Developing ability to delegate effectively. Acts as an advisor to the team, ensures team is meeting schedules and resolves issues. Serves as a technical subject matter expert in loan servicing policies, procedures, and business systems to provide resolution to day-to day issues. Implements changes to the team workflows, processes and policies with guidance from senior management. Learns to prepare the budget of expenses for area(s) of responsibility and methods to review actual expenses to ensure proactive response to negative variances. 2) Hires, leads and develops team members to maximize productivity and support the Agency's mission Develops foundational management skills through experience, formal training and mentoring. Acts as a role model and is learning how to set goals and manage day-to day performance and schedules of direct reports. Seeks guidance from senior management in complex situations such as management of poor performance and staff conflict. Provides regular coaching and feedback to direct reports and is learning how to utilize the Agency provided professional development framework. Conducts performance reviews with guidance from senior management. Provides recommendations for decisions related to hiring, promotions, and terminations. 3) Utilizes loan servicing technical expertise and knowledge of systems and standards to maximize operational controls and mitigate risk. Recognizes how new and updated loan servicing laws and regulations impact policies and procedures. Makes recommendations for operational changes needed to align with the regulations. Uses developed knowledge and understanding of commonly used industry internal and external loan servicing related business systems such as FICS (loan servicing), HOS (origination/servicing), MistrData (loan origination and control), Lien Release (electronic lien satisfaction recording), PACER (Public Access to Court Electronic Records) and County Tax and GIS (Geographical Information System) related to functions managed. Identifies gaps in processes and makes recommendations that increase utilization of system functionality, automate manual processes or mitigate risk. Actively coaches direct reports and frequently shares knowledge related to loan servicing standards, systems and regulations and trains others within the team. Education & Experience Bachelor's degree in a business-related discipline such as Business Administration, Finance or Accounting and 8+ years of loan servicing experience or experience in payment processing, consumer collections, consumer default loan servicing customer service. Supervisory experience is a plus. Will consider an equivalent combination of relevant education and experience. Knowledge, Skills, & Abilities Solid experience applying advanced knowledge and understanding of loan servicing concepts, standards and regulations in a loan servicing environment Solid experience working with automated loan servicing systems and the ability to extract and analyze loan servicing data to improve operational efficiency, data quality and to mitigate risk Solid understanding of basic financial concepts such as budgeting, cash to deposit reconciliations and basic accounting concepts such as debits and credits Serve as a subject matter expert to the team and the organization Foundational people management skills, including employee development, performance evaluations and ability to motivate team Solid understanding of loan servicing concepts and standards, as well as knowledge of industry practices and regulations, such as Consumer Financial Protection Bureau (CFPB), Fair Debt Collection laws and government ensuring entity (FHA, VA, and USDA servicing requirements that govern loan servicing processing. Ability to multi-task and lead projects Effective leadership skills with team and with external partners Knowledge of Excel; intermediate knowledge of Microsoft Word, Outlook and PowerPoint Salary is commensurate with relevant education and experience Benefits Major Medical > Dental> Vision> Health Care FSA> Dependent Day Care FSA> Cancer> Critical Illness> Disability (long and short-term) > Voya Travel Assistance> Term Life> Accidental Death & Dismemberment> Accident> Voluntary 401k & 457> Teachers' and State Employees Retirement System (PENSION!) > Continuing Education> Professional Development> Annual Longevity Check (at service milestones) Paid Time Off: 12 holidays + Accrued Vacation> Sick> Personal> Community Service/Parental> Personal Observance> Bereavement>FMLA> Family Illness Leave> Paid Parental Leave Job Number 135 Closing Date Open Until Filled Resume Required Cover Letter Required
    $85.5k-106.3k yearly 3d ago
  • New Business Team Lead

    Knighthead Life

    Team manager job in Charlotte, NC

    Knighthead Life (“Company”) is a service and technology-oriented insurance company providing retirement solutions. With a focus on intentional innovation, ease of use, and partnership, we collaborate with our financial professional partners to develop competitive products and efficient processes to serve clients seamlessly. Knighthead Life is a member of the Knighthead Holdings (“KHH”) group of insurance companies, which also includes Knighthead Annuity & Life Assurance Company (“KHAL”), based in the Cayman Islands. KHAL is a well-rated insurance and reinsurance company established to serve global clients seeking principal protection and guaranteed financial products, as well as reinsurance of similar products from US insurers. KHAL has established itself as the market leader of fixed and fixed indexed annuity offerings for global clients. Since its inception in 2014, it has focused on helping clients preserve and grow accumulated wealth by providing fixed annuities with attractive guaranteed rates, generous liquidity features and a choice of payout options to provide predictable future income. It backs its commitment with superior financial strength and a commitment to the highest levels of client service. About the Role We're seeking a detail-driven and people-focused Team Lead to manage our New Business team for our annuity team. This role is pivotal in overseeing the end-to-end processing of new annuity applications, ensuring accuracy, timeliness, and compliance. You'll lead a team responsible for intake, review, transfer processing and contract issuance-while driving operational excellence and a culture of service. Key Responsibilities Supervise daily processing activities including application intake, data entry, contract setup, transfer packaging and transfer follow-up and policy issuance Monitor and manage workflow queues to ensure timely and accurate completion of new business tasks Review submitted applications for completeness and coordinate resolution of missing or incorrect information Ensure all processing activities comply with regulatory standards and internal guidelines Collaborate with internal teams such as compliance, sales support, and client services to resolve issues and improve turnaround times Track and report on key performance indicators (KPIs) related to processing volumes, accuracy, and service levels Provide coaching, training, and performance feedback to team members Serve as a point of escalation for complex processing cases or service concerns Lead initiatives to streamline operational processes and enhance system efficiency Support onboarding of new team members and cross-training across functions Qualifications Bachelor's degree in Business, Finance, or related field (or equivalent experience) 5+ years of experience in annuity operations, insurance, or financial services 2+ years of leadership or supervisory experience Demonstrated experience with MYGA and FIA product lines Experience with FAST New Business platform Strong understanding of annuity products and new business processing workflows Excellent organizational, communication, and problem-solving skills Familiarity with CRM systems and workflow management tools Ability to lead in a fast-paced, deadline-driven environment
    $80k-121k yearly est. 3d ago
  • Office Manager

    Addison Group 4.6company rating

    Team manager job in Charlotte, NC

    Job Title: Office Manager Compensation: $29-$34/hour based on experience Benefits: Full benefits available upon direct hire, including medical, dental, vision, and 401(k). About the Opportunity: Addison Group is seeking Office Managers for a direct hire opportunity with a leading healthcare organization. These roles are newly created to support growing practices and provide leadership between Practice Administrators and front office teams. If you thrive in a fast-paced environment and have strong leadership skills, this is an excellent opportunity to join a company focused on growth and patient care. Key Responsibilities: Supervise, hire, and train administrative staff Review and approve timecards Manage team performance and ensure operational efficiency Oversee building maintenance, cleaning, and supply ordering Handle phones, mail, and patient communication as needed Ensure patient satisfaction and address escalated concerns Collaborate with Practice Administrator on workflow improvements and leadership initiatives Qualifications: Minimum 5 years of experience in medical practice operations Leadership experience required (team supervision and performance management) Strong understanding of clinic workflows and medical terminology Excellent communication and problem-solving skills Ability to adapt to change and think critically in a dynamic environment Perks: Direct hire with full benefits Career pathing and leadership training program launching soon Opportunity to join a growing organization with a collaborative culture Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
    $29-34 hourly 4d ago
  • HVAC Operations Manager

    Cobalt Search

    Team manager job in Fayetteville, NC

    Want to lead one of North Carolina's most respected HVAC teams? Our client is a trusted home services business with over 70 years of success, a 4.8+ star reputation, and a culture built on five core values: integrity first, commit to growth, positive mindset, lead with respect, and exceed expectations. We're seeking a HVAC Operations Manager to lead both the Installation and Service divisions - overseeing a team of more than 60 people, including managers and field technicians across the Fayetteville and Raleigh regions. This is a hands-on leadership role, spending around 50% of your time in the field, ensuring excellence, efficiency, and customer satisfaction. What's in it for you Base $140k-$170k base salary with performance incentives Company vehicle (home-garaged) Full benefits: medical, dental, vision, life, and 401(k) match Supportive, values-driven culture with strong internal leadership development The opportunity to lead a large, capable team and make a measurable impact You'll be responsible for Ensuring installations and services are completed to standard and on schedule Coaching and developing managers to build accountable, high-performing teams Driving service quality, customer satisfaction, and conversion performance Using ServiceTitan data to monitor KPIs and improve efficiency You'll need Proven leadership experience in HVAC installation and service operations Strong communication, accountability, and team-building skills A data-driven approach and commitment to operational excellence A passion for developing people and delivering a 5-star customer experience This role is based in Fayetteville/Raleigh, NC. Our client is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. All applications will be reviewed by a real person and responded to.
    $140k-170k yearly 1d ago
  • Office Manager

    Crosscountry Mortgage, LLC 4.1company rating

    Team manager job in Charlotte, NC

    The Office Manager assists with the management of daily logistics and activities, administrative tasks, and social media/marketing management. The Office Manager's responsibilities include assisting with human resource operations, organizing company events, maintaining facilities, and ensuring successful day to day operations of the business. Job Responsibilities: Perform administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc. Manage office supplies and the maintenance of office equipment. Resolve problems in operational processes in a timely manner. Manage internal and external business partnerships. Plan and organize events and engagement activities. Prepare and maintain operations documents and reports. Create job postings and send recruitment emails. Manage candidate interviews, schedule with HR. Maintain social media and professional networks for operations. Create, manage, and post regular content and messaging for social media channels. Qualifications And Skills High school diploma/GED or equivalent; Bachelor's degree, preferred. Experience in office management or an administrative role. Previous social media/marketing experience, highly preferred. Excellent organizational, prioritization, and time management skills. Proficiency in Microsoft Office. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. About Us: CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! ******************************************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California consumers. CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
    $37k-48k yearly est. 2d ago
  • Operations Manager

    Courier Express 3.9company rating

    Team manager job in Fayetteville, NC

    available $55k-60k Manage and Lead a team on an overnight Sort Operation consisting of several inbound/outbound trucks with an average 5,000 packages per day. Manage and analyze labor cost of the facility to drive profits. Hire and develop people through training and mentoring. Establishes and maintains performance and productivity standards. Maintains a high level of accuracy through all sort functions, scanning, staging and coordination of product both cross docked and staged for routes in the Orlando market. Creates goals and action plans for each aspect of the sort - including productivity reviews, hours management, attendance, and staffing. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Monitors the overnight operation by resolving any issues that arise in the workplace. Provides daily feedback to management on the status of overall operations. Benefits included: 401K Matching, Medical, Dental, Vision, 16 days PTO, Life Insurance, etc. Secondary Job Duties: Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff, including hiring and firing. Impact on Other Positions, Products, & Services: Ensures operations function smoothly at the individual location so that all customer and company service expectations are met. Education/Experience Preferred but not required: 2+ year's previous managerial experience in managing a Sort Operation preferred but not required. Skills Required: Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail. Computer Skills Preferred: Microsoft Office Typing efficiency
    $55k-60k yearly 4d ago
  • Operations Manager

    CEVA Logistics 4.4company rating

    Team manager job in Whitsett, NC

    Pay Range: $100,000 - $115,000 Shift: 2nd Monday - Friday 2:30pm to 11:00pm EST YOUR ROLE Are you known for your management skills? Are you passionate about directing inbound / outbound logistics? If so, we have an opportunity that would allow you to oversee site operations, ensuring consistent high level of service, profitability and cost efficiency, while adhering to all applicable company and regulatory requirements. WHAT ARE YOU GOING TO DO? Lead, direct and manage inbound and/or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer's standards. Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. Manage revenue and expenses to budget constraints. Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives. Ensure directives, rules and procedures are communicated to all operations' staff. Ensure safety methods, practices and programs are implemented and maintained. Ensure that freight is being moved in a safe and timely manner utilizing appropriate equipment and tools. Maintain a clean, professional and safe working environment by inspecting and scheduling maintenance and ensuring all office and warehouse equipment is properly accounted for and in safe working condition. Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements. Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED, Minimum five years related experience. Minimum three years supervisory or managerial experience; Bachelor's Degree in Transportation, Logistics or Supply Chain Management preferred or equivalent combination of work experience and education. Three years of industry experience preferred. Credentials: Valid state issued Driver's License; Forklift Driver Certification; Other professional certifications may be required. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Characteristics: Ability to allocate work assignments; Demonstrated experience in managing the financial aspects of a department; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
    $100k-115k yearly 1d ago
  • Team Leader

    Tractor Supply 4.2company rating

    Team manager job in Siler City, NC

    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education : High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
    $36k-49k yearly est. 9d ago
  • Nursing Team Lead

    Fast Track Hiring 4.4company rating

    Team manager job in Raleigh, NC

    Title: Nursing Team Lead Status: Full-Time Salary: Salary to be discussed with a Bryant Staffing Solutions Recruiter. Visa Support: Not Available A dynamic pediatric healthcare team in Raleigh is seeking an experienced and motivated Nursing Team Lead. This role is essential to the coordination of patient care and the efficient flow of clinical operations. Ideal candidates are licensed RNs or LPNs with pediatric experience, a strong leadership presence, and a passion for delivering high-quality, compassionate care. Key Responsibilities: Monitor clinic schedules and optimize workflow to maintain clinical efficiency Support training and onboarding of new staff; provide performance feedback Assist in the implementation and management of electronic medical record systems Conduct clinical audits to ensure staff development and compliance Collaborate with leadership to support daily operations and team objectives Uphold all regulatory standards (OSHA, CLIA, HIPAA) Travel to additional clinic sites when necessary Qualifications: Current RN or LPN license in North Carolina Minimum two years of pediatric nursing experience preferred Strong clinical, communication, and decision-making skills Proven ability to lead, delegate, and work both independently and within a team High School Diploma or equivalent required; a degree in a biological, chemical, or physical science is preferred BCLS certification required Why Relocate to Raleigh? Raleigh offers a vibrant mix of city and suburban life, with a lower cost of living compared to major metro areas. Enjoy outdoor activities in nearby parks and trails, a thriving food and nightlife scene, and access to renowned universities and cultural venues.
    $43k-92k yearly est. 60d+ ago
  • Dental Office Manager- Full Time

    Doc's Drugs 4.3company rating

    Team manager job in North Carolina

    Join a team with the unique opportunity to provide exceptional comprehensive care in a dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization. Office Hours: Monday through Friday: 8:00 AM - 5:00 PM Saturdays: 8:00 AM - 4:00 PM Responsibilities: Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention. Align the clinic with company culture, values, standards, and operational practices. Develop team members through active leadership, comprehensive training, counseling, and coaching. Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements. Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions. Investigate and resolve staff and patient concerns with timely and effective conflict resolution. Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes. Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans. Ensure compliance with all policies and regulations set forth by relevant agencies. Maintain a professional appearance and demeanor in accordance with company policies. Uphold good housekeeping standards throughout the practice. Requirements Requirements: Minimum of 2 years of experience in dental office management. Excellent interpersonal, verbal, and written communication skills. Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality. Strong organizational and time management skills. Proficient in Windows Operating System and Microsoft Suite; dental software experience is required. Must have or be willing to obtain a Real ID prior to gaining access. Successful completion of background check (including criminal record check) and urinalysis. Benefits For Full Time Staff: Competitive Compensation Generous Paid Time Off Paid Holidays Medical, Vision, and Dental benefits. Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability. 401k with matching program after one year of service. Access to all Army and Air Force Exchange Services (AAFES) facilities and services. With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________
    $52k-76k yearly est. 15d ago
  • Customer Retention Manager

    CPI Security 4.7company rating

    Team manager job in Charlotte, NC

    Job Description CPI Security, a national leader in residential and commercial security solutions, is looking for a Customer Retention Manager. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work. We are seeking a transformative and high performing Sales & Customer Retention Manager who will play a significant role managing the attrition process and help our business reach new heights. The ideal person will be a hands-on leader who will design and implement customer retention strategies and work with a team of CFL ("Customer for Life") representatives to increase loyalty, retain business and drive sales. What You'll Do: Lead a team of CFL supervisors and representatives to facilitate the operations and activities within the CFL department including managing the attrition process, overseeing progress of Company resigns and Rmoves (including internal and external sales), responding to customer questions and concerns, and educating customers on proper use and maintenance of CPI Security system. Field escalated customer issues within CFL Department and demonstrate the aptitude to diffuse difficult situations and provide resolution to the customer. Monitor calls fielded by CFL Representatives to observe employee demeanor, professionalism, courteousness, accuracy and overall conformity to company policy and procedures and provide constructive critique and coaching when needed. Develops and maintains a high-performing, fun and energetic culture through an action-oriented, desire-to-win leadership style. Responsible for KPI's including, but not limited to: Rmove conversion, Resign conversion, Attrition rate, Service Level/ Average Speed Answer, Productivity, and more. Build and maintain a high-performance team, and an engaging culture of excellence that includes, evaluating, developing, and motivating CFL representatives to achieve departmental success. Create an environment that attracts and retains top talent. This includes identifying and providing growth opportunities for high performing employees. Developing a talent strategy that attracts and retains a certain skill set needed for a high performing and evolving Sales and Customer Retention team. Refine, implement, and manage metrics, KPI's, best practices, and workflow utilizing ERP and CRM analytics to consistently measure and improve performance to meet revenue targets. Record and monitor all daily team activities in CRM for needed actions and follow ups. Continuously look for process improvement opportunities and encourage employees to contribute new ideas and solutions to problems. What We're Looking For: Must be able to effectively lead, manage and motivate others Demonstrate malleability and aptitude to learn, process and effectively implement new policies and procedures as corporate standards are modified over time Must be able to successfully communicate and train direct reports on all policies, procedures and processes required to meet or exceed departmental requirements and goals Must maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts Ability and willingness to perform at a high level of competency to meet or exceed departmental standards while upholding the best interests of the customer and the company Must be able to develop and sustain positive and harmonious working relationships with all customers, colleagues and direct reports Strong verbal, written, analytical and computer skills Good problem solving and decision-making abilities What We Offer: $90,000 to $120,000 annually based on experience and performance Ongoing specialized, paid training to reach your career goals Great medical, dental, vision, short- & long-term disability and life insurance options. PTO, 401(k) with company match Eligible for free monitored security system after 90 days. Education assistance - we encourage and support our employees who want to improve their skills and further their education Engaging and fun company culture that's made up of a diverse group of people On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
    $33k-58k yearly est. 7d ago
  • Dental Office Manager- Full Time

    DOCS Health

    Team manager job in Fayetteville, NC

    Job DescriptionDescription: Join a team with the unique opportunity to provide exceptional comprehensive care in a dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization. Office Hours: Monday through Friday: 8:00 AM - 5:00 PM Saturdays: 8:00 AM - 4:00 PM Responsibilities: Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention. Align the clinic with company culture, values, standards, and operational practices. Develop team members through active leadership, comprehensive training, counseling, and coaching. Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements. Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions. Investigate and resolve staff and patient concerns with timely and effective conflict resolution. Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes. Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans. Ensure compliance with all policies and regulations set forth by relevant agencies. Maintain a professional appearance and demeanor in accordance with company policies. Uphold good housekeeping standards throughout the practice. Requirements: Requirements: Minimum of 2 years of experience in dental office management. Excellent interpersonal, verbal, and written communication skills. Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality. Strong organizational and time management skills. Proficient in Windows Operating System and Microsoft Suite; dental software experience is required. Must have or be willing to obtain a Real ID prior to gaining access. Successful completion of background check (including criminal record check) and urinalysis. Benefits For Full Time Staff: Competitive Compensation Generous Paid Time Off Paid Holidays Medical, Vision, and Dental benefits. Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability. 401k with matching program after one year of service. Access to all Army and Air Force Exchange Services (AAFES) facilities and services. With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________
    $42k-62k yearly est. 14d ago
  • Front Office Manager

    Maya Hospitality Group Inc. 4.1company rating

    Team manager job in Mooresville, NC

    Tru By Hilton Mooresville Lake Norman | 117 Alcove Rd. Mooresville, NC 28117 Join Maya Hotels and Take the Next Step in Your Career! Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels , we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you! Why Join Maya Hotels? Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at ******************* What We Offer: Medical, Dental and Vision Insurance. 100% Employer Paid Life Insurance. Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. Retirement Savings: 401K with Employer Contribution. Employee Perks: Employee Referral Program, hotel discounts, and more! Work-Life Balance: Paid Time Off (PTO). Competitive salary and performance-based bonuses. Career growth opportunities within the Maya Hotels family. A supportive and friendly work environment. The chance to work with ten well-respected hotel brands. : Essential Duties and Responsibilities: Team Development & Leadership: Supervise and train front desk staff, including receptionists, concierge, and bell staff. Set clear performance expectations, conduct regular evaluations, and provide coaching. Foster a positive, team-oriented work environment that enhances guest services. Lead by example by delivering exceptional customer service and professionalism. Guest Services & Experience: Ensure a warm and efficient check-in/check-out process for all guests. Handle guest inquiries, requests, and concerns with professionalism and efficiency. Monitor guest feedback, addressing service improvements and implementing corrective actions. Collaborate with other departments to ensure seamless communication and cooperation. Reservations & Revenue Management: Oversee reservation processes, ensuring accuracy and efficiency in bookings. Implement strategic pricing and upselling opportunities to maximize occupancy and revenue. Monitor room availability, arrivals, and departures to facilitate smooth operations. Work closely with the sales and marketing team to make guest bookings and optimize revenue. Front Office Operations & Compliance: Develop and enforce standard operating procedures for the front office team. Maintain accurate records of guest accounts, financial transactions, and room inventory. Ensure the front desk and lobby area remain clean, professional, and welcoming. Enforce hotel policies, security measures, and emergency procedures to ensure guest safety. Budgeting & Financial Management: Assist in preparing and managing the front office budget to control costs effectively. Monitor departmental expenses, optimizing resource allocation and inventory management. Analyze financial reports and implement strategies to maximize revenue and minimize expenses. Collaborate with accounting to ensure accurate billing and financial reconciliations. Education, Skills and Abilities: Education: Bachelor's degree in hospitality management or related field preferred. Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role. Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively. Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences. Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions. Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software. Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting. Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays. Physical Requirements: Ability to stand and walk for extended periods during shifts. Ability to lift and carry up to 25 lbs., including luggage and office supplies. Frequent bending, reaching, and handling front desk equipment and materials. Comfortable working in a high-energy, guest-facing environment. Ready to Join the Team? Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
    $36k-48k yearly est. Auto-Apply 18d ago
  • Customer Engagement Manager

    Wrap It Up Raleigh

    Team manager job in Raleigh, NC

    Job Description Wrap It Up Raleigh is looking for a detail-driven, people-focused Customer Engagement Manager to join our growing team. This role is the heartbeat of client communication-from first contact to final install. You'll be responsible for managing client relationships, organizing branding projects, coordinating with our design and install teams, and ensuring an exceptional customer experience every step of the way. Compensation: $21 - $25 yearly Responsibilities: Client Management: Build and maintain strong relationships with clients. Serve as the liaison between clients and internal teams. Clearly communicate timelines, expectations, and updates. Project Coordination: Oversee the full lifecycle of wrap projects: from estimates to scheduling to final delivery. Collaborate with designers to ensure brand and client vision align. Coordinate production and installation, ensuring deadlines and quality standards are met. Internal Collaboration: Work cross-functionally with the design and install teams to ensure clarity on all job details. Anticipate and resolve conflicts or changes with agility. Participate in team meetings and improvement initiatives. Customer Experience: Ensure all clients feel heard, respected, and confident in the process. Address and resolve client issues promptly. Follow up after completion to gather feedback and foster long-term loyalty. Qualifications: What We're Looking For: Client-First Mentality: You're committed to delivering top-tier service and making every client feel like our only client. Exceptional Communication Skills: You can clearly explain timelines, processes, and creative ideas to clients and team members alike. Project Coordination Abilities: You'll manage project flow-quotes, design approvals, scheduling, and follow-ups-making sure nothing falls through the cracks. Industry Awareness: Familiarity with wraps, signage, print, or branding is a huge plus. If you've worked in creative, marketing, or visual production, even better. Problem-Solving Mindset: You anticipate challenges and handle surprises with professionalism and calm. CRM Experience: You're comfortable managing leads, updates, and follow-ups using tools like Trello, Monday.com, or a GoHighlevel-type CRM platform. Team Spirit: You collaborate well with designers, installers, and vendors to ensure every project is wrapped up-literally and figuratively-with excellence. About Company Wrap It Up Raleigh is a leading graphics and branding company, renowned for our expertise in a unique and extremely effective style of marketing. Our dynamic and vibrant team is known for maintaining a fun, loose, yet highly professional and efficient work environment. We pride ourselves on delivering exceptional service and creativity to clients, resulting in cohesive branding, ease of operation, and procurement of corporate assets and, ultimately, growth results.
    $21-25 hourly 10d ago
  • Support Services Supervisor

    Labcorp 4.5company rating

    Team manager job in Winston-Salem, NC

    Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives" Requirements High school diploma or equivalent Associates or higher degree is a plus 3 years of relevant experience; preferably in a clinical laboratory Prior supervisory or leadership experience is preferred. Familiarity with laboratory operations as well as policies and procedures are preferred. Strong computer skills and working knowledge of Microsoft Office Excellent communication skills; both written and verbal High level of attention to detail with strong organizational and prioritization skills Strong critical thinking skills with the ability to make decisions in a fast-paced environment. Ability to handle the physical requirements of the position. Job Duties/Responsibilities Supervise the day to day operations Assist with preparation of laboratory specimens for analysis and testing Directly supervise, train, and mentor non-technical personnel of the department Monitor daily workflow in the lab and schedule adequate coverage Responsible for ensuring all shifts in the department are properly staffed Research and resolve any production errors while escalating when necessary Engage in continuous process and service level improvements Perform quality assurance checks to ensure efficiency and accuracy Prepare and maintain Quality Assurance records and documents Meet regularly with direct reports to provide coaching and feedback for their development Responsible for administering and managing policies and procedures Process and maintain payroll and personnel files Perform administrative duties as needed Work Schedule: Monday - Friday 3:30pm - 12:00am with hours that may vary due to department needs. Location: Winston Salem, NC Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $54k-89k yearly est. Auto-Apply 60d+ ago
  • Dental Office Manager

    Myorthodontist

    Team manager job in Rocky Mount, NC

    Dental Office ManagerThe Office Manager is responsible for managing the business functions of a dental/orthodontic practice by collaborating with the corporate office. An understanding of all business functions within a dental practice and strong customer service skills are needed to succeed in the Office Manager role.Essential Duties and Responsibilities Plan and manage business operations to ensure excellent patient support services. Complete and analyze daily, weekly, monthly, quarterly, and yearly financial reports for the office. Run and analyze management reports. Train, develop and manage staff to meet performance standards. Assist in employee hiring, performance evaluation, promotion, termination, and retention activities. Review and approve timecards and PTO for staff. Adhere to all HIPAA and OSHA regulations. Ensure that patient data and records are stored securely and in compliance with privacy and security regulations. Maintain the appearance and functionality of the dental office. Support marketing initiatives and provide input to adapt to office location and patient demographics. Respond to patient queries and resolve issues to ensure patient satisfaction. Ensure adherence to company policies and procedures. Minimum Qualifications (Knowledge, Skills, and Abilities) Associates or Bachelor's Degree RequiredMinimum of 2 years of management experience (in dental/ortho setting preferred) Interpersonal Skills: Good interpersonal skills to develop an effective relationship with patients, parents, doctors, staff members. Writing and communication skills: Effective interaction with others in spoken and written English Accurately transfer gathered data into a patient record Ability to read and understand technical and professional materials Ability to demonstrate sensitivity, confidentially and respect when speaking with patients, peers and staff Intellectual and motor skills: Ability to work independently Ability to comprehend, reason, integrate, analyze, evaluate and problem solve Ability to demonstrate critical thinking skills Computer skills: Intermediate computer knowledge
    $43k-65k yearly est. Auto-Apply 60d+ ago
  • Dental Office Manager

    Ideal Dental

    Team manager job in Morrisville, NC

    Job Description Dental Office Manager - Join us. Where your smile truly matters! At Ideal Dental, we're on a mission to revolutionize dental care-and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we're proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth. Job Summary: A Dental Office Manager is responsible for overseeing all day-to-day operations of the dental office to ensure smooth and efficient functioning. This includes managing patient service issues to guarantee high levels of guest satisfaction, fostering office morale to promote a positive company culture, and creating staff schedules. The Dental Office Manager is expected to complete daily and monthly reports and take on additional responsibilities as required to support the office's needs. Every day, you'll help create beautiful smiles and contribute to the health and well-being of the community. Responsibilities · Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination. · Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience. · Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals. · Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel. · Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity. · Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape. · Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions. · Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth. · Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities. · Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations. What do you need to have to be a part of our team? A minimum of 2 years of management experience, with dental experience preferred to bring expertise to the role. A high school diploma or equivalent. A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff. Strong communication and customer service skills to ensure effective interaction with patients and team members. Proven leadership abilities, with a talent for leading by example and motivating the team to succeed. A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for. Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment. DeNovo Offices: New or acquired offices may require travel. Why You'll Love It Here: At Ideal Dental, we're committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you're passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you. · MONTHLY BONUS POTENTIAL Medical insurance. Discounted dental benefits for the employee, their spouse, and dependent children. Paid holidays. Paid Time Off (PTO). 401K. Employee scholarship program. At Ideal Dental, we're dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.
    $42k-63k yearly est. 8d ago
  • Office Manager

    Addison Group 4.6company rating

    Team manager job in Raleigh, NC

    Job Title: Office Manager Compensation: $70,000-80,000, could go up based on experience Benefits: Full benefits available upon direct hire, including medical, dental, vision, and 401(k) About the Opportunity: Addison Group is seeking an experienced Office Manager for a direct hire opportunity with a respected oral and facial surgery practice. This is a high-impact leadership role supporting a busy clinic with multiple providers and a large support staff. The ideal candidate will bring strong operational management skills, financial acumen, and the ability to lead with confidence and empathy. Key Responsibilities: Oversee day-to-day operations of a busy dental/medical practice Manage a team of 18 support staff including front office, dental assistants, and hygienists Collaborate with three providers to ensure smooth clinic flow and patient satisfaction Lead initiatives to scale and grow the practice Handle financials, reporting, and practice performance metrics Utilize ADP Workforce Now, DSN, and PowerBI for reporting and management Foster a positive, professional, and accountable office culture Qualifications: Minimum 3 years of medical or dental practice management experience Proven experience managing P&L and large teams Proficiency in practice management systems and reporting tools (PowerBI preferred) Strong leadership skills with the ability to navigate complex personalities Comfortable having difficult conversations and driving performance improvements Excellent communication, organization, and problem-solving skills Perks: Direct hire with full benefits Flexible Fridays Opportunity to work with a tenured and mission-driven team Supportive leadership and training from senior operations staff Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
    $70k-80k yearly 3d ago
  • Team Leader

    Tractor Supply 4.2company rating

    Team manager job in Weaverville, NC

    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education : High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
    $35k-46k yearly est. 9d ago
  • Dental Office Manager

    Myorthodontist

    Team manager job in Burgaw, NC

    Dental Office Manager The Office Manager is responsible for managing the business functions of a dental/orthodontic practice by collaborating with the corporate office. An understanding of all business functions within a dental practice and strong customer service skills are needed to succeed in the Office Manager role. Essential Duties and Responsibilities Plan and manage business operations to ensure excellent patient support services. Complete and analyze daily, weekly, monthly, quarterly, and yearly financial reports for the office. Run and analyze management reports. Train, develop and manage staff to meet performance standards. Assist in employee hiring, performance evaluation, promotion, termination, and retention activities. Review and approve timecards and PTO for staff. Adhere to all HIPAA and OSHA regulations. Ensure that patient data and records are stored securely and in compliance with privacy and security regulations. Maintain the appearance and functionality of the dental office. Support marketing initiatives and provide input to adapt to office location and patient demographics. Respond to patient queries and resolve issues to ensure patient satisfaction. Ensure adherence to company policies and procedures. Minimum Qualifications (Knowledge, Skills, and Abilities) Associates or Bachelor's Degree RequiredMinimum of 2 years of management experience (in dental/ortho setting preferred) Interpersonal Skills: Good interpersonal skills to develop an effective relationship with patients, parents, doctors, staff members. Writing and communication skills: Effective interaction with others in spoken and written English Accurately transfer gathered data into a patient record Ability to read and understand technical and professional materials Ability to demonstrate sensitivity, confidentially and respect when speaking with patients, peers and staff Intellectual and motor skills: Ability to work independently Ability to comprehend, reason, integrate, analyze, evaluate and problem solve Ability to demonstrate critical thinking skills Computer skills: Intermediate computer knowledge
    $42k-63k yearly est. Auto-Apply 43d ago

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