Customer Service & E-Commerce Supervisor - Full Time
Team manager job in Chappaqua, NY
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities:
Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
Establishes clear expectations for balancing in-store customer service and completing online orders.
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
Seeks awareness of relevant competitors and industry trends.
Ensures an effective and efficient response to customer questions, requests, and/or concerns.
Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains Team Member safety and security standards.
Ensures compliance with relevant regulatory rules and standards.
Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
Maintains cleanliness of workspaces including staging area and coolers.
Maintains security of equipment, e.g., MSRs, phones, currency counters.
Proactively identifies process improvement opportunities.
Consistently communicates and models WFM core values, leadership principles, and supports goals.
Job Skills
Ability to perform task management, balancing dynamic customer flows.
Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
Excellent interpersonal, motivational, team building and customer relationship skills.
Capable of teaching others in a positive and constructive manner.
Proficient with email, Microsoft Office, and operations-related applications.
Qualifications
12+ months retail experience
Physical Requirements/Working Conditions
Must be able to lift 50 lbs.
In an 8-hour workday: standing/walking 6-8 hours.
Hand use: Single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting, and reaching
Exposure to FDA approved cleaning chemicals
Exposure to temperatures 90 degrees Fahrenheit
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $18.00-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Team Manager - Contract Recruitment, Data & AI
Team manager job in New York, NY
Hybrid Working: 4 days in-office, 1 day remote
At Harnham, we've specialised in Data & AI recruitment for nearly two decades, building a global reputation as the market leader. Our New York office has established a strong foundation across both permanent and contract markets, and we're now looking for a Team Manager to lead the next phase of growth within our Contract Recruitment division.
This is a hands-on leadership role for someone who thrives in a fast-paced, delivery-focused environment. You'll be billing actively across both client and candidate sides, while managing and developing a small team of consultants. The role offers immediate impact and clear progression toward senior management as the team continues to scale.
The Opportunity
As a Team Manager, you'll take ownership of a warm and growing contract desk in one of the fastest-moving markets within Harnham. You'll work with leading clients across the U.S., managing relationships, mentoring junior consultants, and driving commercial performance.
You'll ideally bring experience managing a team of 2-3 recruiters, joining us to take on leadership of our junior team members with the opportunity to grow that team further over time.
What You'll Be Doing
Leading from the front, billing actively while coaching and developing a team of junior consultants.
Building and expanding client relationships across the Data & AI contract market.
Driving performance through structured 1:1s, pipeline management, and target setting.
Supporting consultants' professional growth through hands-on training and mentorship.
Collaborating with senior leadership to shape commercial strategy and long-term team development.
Why Join Harnham?
Market Leadership: Join the world's leading Data & AI recruitment business with over 15 years of global expertise.
Earning Potential: Competitive base + up to 30% uncapped commission on personal billings, plus team commission and performance bonuses.
Growth Opportunity: Clear pathway to Senior Manager level as you scale the contract division.
Supportive Culture: Work in a high-performance, collaborative environment that values development and accountability.
Learning & Development: Access to dedicated leadership training, peer mentorship, and ongoing professional growth.
Who We're Looking For
A 360 contract recruiter with a proven billing track record.
Experience managing or mentoring recruiters (ideally 2-3 direct reports).
A strong relationship builder who can deliver for clients and develop people.
Someone who thrives in a fast-paced, high-activity environment.
Ambitious, commercial, and ready to help shape the future of Harnham's Contract division.
Join a business where your impact will be visible, your success rewarded, and your career progression defined.
Apply now or reach out for a confidential conversation.
Customer Experience Operations Manager
Team manager job in New York, NY
Reports To: COO / Head of Operations
Swish Breaks is the fastest-growing sports entertainment and live shopping company built by a team of passionate sports enthusiasts. With 80+ employees and over 90,000 orders fulfilled each month, we're redefining the sports collectibles experience through live-streamed entertainment, world-class ops, and an incredible customer community.
As we scale, we are investing heavily into the customer experience side of the business - developing better systems, tighter feedback loops, new tools, and an elite support operation that matches the pace of our growth.
Role Description
We are seeking a Customer Experience Operations Manager to build, own, and scale Swish Breaks' customer experience function from the ground up.
This is a foundational, highly cross-functional role - you will work closely with Operations, Product, Engineering, and Leadership to design the full end-to-end customer journey across support, issue resolution, product improvement, and overall experience.
You will be the first dedicated leader in this function, responsible for building the systems, structure, and processes that enable Swish Breaks to deliver the best customer experience in the live shopping industry. As the function scales, you will also have the opportunity to build and lead a small team (1-2 people initially).
This role is on-site in New York, NY.
Key Responsibilities
Customer Experience Strategy & Ownership
Build the full customer support and success strategy from scratch
Own the design of end-to-end customer workflows, from ticket handling to escalations
Create systems and processes that ensure consistently high customer satisfaction
Establish and track core CX KPIs (response times, resolution rates, CSAT, NPS, etc.)
Cross-Functional Collaboration
Work daily with the Operations team to identify root causes of issues and eliminate friction
Partner closely with Product & Engineering to design tools, features, and improvements based on customer feedback
Translate customer pain points into actionable insights for senior leadership
Participate in product roadmap conversations as the voice of the customer
Customer Support Systems & Tools
Select and implement support tools, ticketing systems, macros, automations, and reporting frameworks
Develop internal documentation, knowledge bases, and standard operating procedures
Identify opportunities for automation and improved efficiency
Execution & Problem Solving
Personally handle top-tier issues, escalations, and unique customer situations
Improve issue resolution speed and accuracy through structured processes
Proactively identify patterns in customer inquiries and build solutions to reduce volume
Team Building & Leadership (Future)
Potential to hire and manage 1-2 customer support specialists as demand grows
Train, coach, and develop team members to uphold Swish-level service standards
Qualifications
Required
3-7+ years of experience in customer success, customer support, or CX operations
Experience building processes, systems, or CX infrastructure from scratch
Strong operational mindset with the ability to design scalable workflows
Excellent written and verbal communication skills
Empathetic, customer-obsessed, and solutions-oriented
Experience working cross-functionally with Product, Engineering, and Operations
Ability to thrive in a fast-paced, ambiguous, rapidly evolving environment
On-site availability in NYC
Preferred
Experience in e-commerce, live shopping, marketplaces, or high-volume support environments
Prior experience selecting or implementing CX tools (Zendesk, Gorgias, Intercom, etc.)
Startup or early-stage company experience
Compensation
Salary range: $70,000 - $110,000, depending on experience.
What We Offer
Opportunity to build an entire customer experience function from the ground up
A dynamic, energetic environment in a rapidly growing sports entertainment company
Collaboration with senior leadership and cross-functional teams
Room for future team-building and leadership expansion
Competitive compensation and growth opportunities
Competitive benefits offerings
Office Manager (Bilingual)
Team manager job in Merrick, NY
Salary: $60,000-$80,000 (DOE)
About the Role
A busy, fast-paced window manufacturing company in Merrick, NY is seeking an experienced, highly organized Bilingual Office Manager to oversee day-to-day office operations, support production teams, and ensure smooth workflow across the organization.
This role requires a quick learner with strong math skills, excellent phone communication, and the ability to take charge, problem-solve, and manage multiple priorities.
Spanish fluency is required, and prior manufacturing or production environment experience is strongly preferred.
Key Responsibilities
Office & Administrative Management
Oversee daily office operations to ensure efficiency and productivity.
Learn and master the company's proprietary computer system (training provided).
Manage heavy incoming phone volume; handle customer inquiries, scheduling, and issue resolution.
Maintain organized digital and physical filing systems.
Monitor and order office supplies, materials, and equipment as needed.
Customer Service & Communication
Serve as a primary point of contact for customers, vendors, and internal teams.
Address day-to-day customer issues, complaints, and service requests promptly and professionally.
Coordinate with sales, production, and installation teams to ensure accurate and timely information flow.
Production & Manufacturing Support
Communicate with production supervisors to ensure orders, timelines, and specifications are accurate.
Review work orders, measurements, and specifications to ensure accuracy (strong math skills required).
Track production schedules and notify customers of expected timelines or delays.
Assist with quality checks on paperwork, order accuracy, and scheduling.
Leadership & Workflow Coordination
Delegate tasks to administrative staff or supporting team members as needed.
Oversee onboarding and training of new office staff.
Ensure all departments have what they need to meet deadlines and daily goals.
Identify workflow inefficiencies and recommend improvements.
Accounting & Reporting Support
Assist with basic bookkeeping tasks such as invoicing, purchase orders, and payment tracking.
Reconcile order documents, delivery confirmations, and related paperwork.
Generate daily, weekly, and monthly reports for leadership regarding operations, orders, and office performance.
Compliance & Safety
Maintain office compliance with company policies, safety guidelines, and manufacturing regulations.
Support HR duties including attendance tracking, maintaining employee records, and scheduling.
Required Skills & Qualifications
Fluent in Spanish (required).
Strong math skills for measurements, order checks, invoicing, and production-related review.
Experience handling heavy phone traffic and customer service.
Proven ability to multi-task, delegate, and work under pressure.
Strong problem-solving skills and the ability to take charge in fast-moving situations.
Proficiency with computers; ability to learn new systems quickly.
Prior experience in a manufacturing, construction, or production office strongly preferred.
Excellent organizational, communication, and leadership skills.
Office Manager
Team manager job in New York, NY
THE CLIENT
Our client is a New York-based investment firm specializing in private equity, private debt, and secondary investments across the United States and Canada. The firm offers a fast-paced, collaborative, and team-oriented environment where professionals are encouraged to take initiative, work independently, and contribute to a positive office culture. This is a great opportunity to join a dynamic organization in a front-facing role that offers variety, visibility, and room to grow.
THE ROLE
The firm is seeking a polished and personable Receptionist and Office Manager to manage front-of-house operations and ensure a seamless experience for guests, clients, and internal staff. This role is ideal for someone who thrives in a fast-paced setting, enjoys being the face of the firm, and has experience in private equity or alternative investments.
The Receptionist will play a key role in maintaining the firm's professional image and supporting the smooth flow of investor meetings and daily office activity.
Key responsibilities include:
Greeting and assisting guests, clients, and vendors with professionalism and warmth
Managing a busy conference room calendar, including setup, breakdown, and quick turnovers between meetings
Coordinating catering orders and maintaining kitchen and pantry supplies
Ensuring meeting spaces are clean, well-stocked, and prepared for investor visits
Maintaining a polished and organized front desk and reception area
Supporting general office operations and administrative tasks
Handling mail, deliveries, and courier services
Partnering with internal teams to support events and office initiatives
THE CANDIDATE
The ideal candidate is well-presented, personable, and confident, with a natural ability to make others feel welcome. While prior experience in a receptionist or client-facing role is a plus, the firm is open to candidates who show strong potential, a positive attitude, and a willingness to learn. Experience in private equity or alternative investments is strongly preferred due to the fast-paced nature of the role and the volume of investor activity.
Key qualities include:
Friendly, communicative, and approachable demeanor
Strong organizational skills and attention to detail
Ability to work independently and remain composed under pressure
Experience managing conference room logistics and guest-facing responsibilities
Reliable, punctual, and professional
COMPENSATION & BENEFITS
Full-time, on-site role
Core hours: 9:30am - 5:30pm
Base salary: $75K-$100K, commensurate with experience
Discretionary bonus
Excellent benefits package
Joss Search is proud to be an Equal Opportunity employer, passionately supporting and promoting equality, diversity and inclusion. We are committed to building an inclusive culture, respecting our individual differences and bringing our community together
Office Support Manager - New York, NY
Team manager job in New York, NY
Role Purpose
Support the smooth, day-to-day running of SDCL's New York office by providing proactive, high-quality operational and administrative support to 11 team members. You will help keep the office organised, efficient, and welcoming, ensuring it runs smoothly, supports team productivity, and reflects SDCL's professional and sustainable values. This position is 4-5 days a week in the office.
Responsibilities
1) Reception & Hospitality
· Welcome visitors and offer refreshments.
· Ensure guests are pre-registered with building reception.
· Keep meeting rooms tidy, equipped, and ready to use.
· Maintain high front-of-house standards: presentation, refreshments, and daily upkeep.
2) Office, Facilities & Administration
· Support the overall running of the office - supplies, equipment, cleanliness, and efficiency.
· Set up video calls and check that tech and Wi-Fi are working properly.
· Liaise with suppliers (IT, cleaners, couriers, building management, etc.).
· Sort and distribute post and deliveries.
· Assist with onboarding and offboarding - desks, IT setup, and access passes.
· Order food and office supplies weekly, managing stock and avoiding waste.
· Keep shared areas (kitchen, fridge, coffee machine, plants) organised and well maintained.
· Source sustainable, good-value purchasing options.
· Act as a go-to person for small office issues or improvements.
· Support internal and external event planning - venues, catering, invites, and schedules.
· Help coordinate New York social events and manage small budgets.
· Support the Office Lead with budget tracking and cost efficiency.
3) Diary, Travel & Expenses
· Provide diary and travel support to two senior team members.
· Schedule meetings, calls, and follow-ups promptly.
· Coordinate business travel, including flights, accommodation, and expenses.
· Book travel and process expenses for US team members.
· Support visiting team members with local logistics and arrangements.
4) Operational Support
· Assist with admin tasks - formatting documents, note taking, filing.
· Maintain SDCL's CRM and digital filing systems.
· Help prepare meeting materials, upload documents, and support internal communications.
· Provide ad-hoc research and presentation support as needed.
5) Office Layout & Utilisation
· Help optimise office space to balance focus, collaboration, and comfort.
· Gather feedback and recommend improvements to enhance productivity and well-being.
6) Sustainability
· Promote recycling, waste reduction, and the elimination of single-use plastics.
· Manage sustainable purchasing for snacks, catering, and events.
· Encourage low-carbon commuting and energy-efficient practices.
· Support community and sustainability initiatives such as volunteering or education sessions.
Relevant Skills and Experience
At least 2+ years of administrative experience supporting a team and senior-level executives in a fast-paced environment
Must have experience working in Financial Services
Excellent written and verbal communication skills; ability to interface effectively with all levels of management
Can-do attitude, no job is too big or too small
Team player with a positive attitude
Exceptional attention to detail, able to multitask, and strong organisational skills
Must be dependable, self-motivated, driven and require minimal supervision
Proficiency in MS Office & Teams
Salary $65,000 - $85,000 pa
Application Process:
To apply, please email your resume along with a brief explanation of why you would be a suitable candidate for this role to ***************************
About SDCL
Sustainable Development Capital LLP (“SDCL”) is a specialist investment firm.
SDCL was established in 2007 and has a proven track record of financing and developing clean energy, energy efficiency and decentralised energy infrastructure projects in the UK, Continental Europe, North America and Asia.
SDCL was launched to facilitate investment into environmental infrastructure markets. It has always focussed on investing in projects that are good for the environment, good for people and commercially sustainable. Indeed, it has always said that “if it is not commercial, it is not sustainable”.
SDCL is headquartered in London and the group and its investment vehicles also operate worldwide from offices in New York and Dublin. SDCL is authorised and regulated in the UK by the Financial Conduct Authority.
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Office Manager
Team manager job in Secaucus, NJ
The Office Manager plays a pivotal role in ensuring the smooth and efficient operation of the nonprofit's administrative functions. This position is responsible for overseeing daily office activities, coordinating meetings, and supporting organizational operations in alignment with the nonprofit's mission and values. The Office Manager serves as a key point of contact for internal and external stakeholders and ensures that office procedures and systems are well-organized and maintained. Acts as Site Administrator for the Secaucus office.
Responsibilities
Interact with visitors with grace and diplomacy, display business etiquette
Serve as the Secaucus Office phone operator, answer calls, respond to inquiries with information, route callers, and monitor/route or respond to voicemail messages
Provide supply chain coordination and inventory tracking for Family Connects NJ. Maintain accurate records of all nursing supply and patient materials, ensuring optimal inventory levels. Maintain organized storage area and coordinate with vendors and internal teams to replenish stock efficiently. Oversee the receiving, storage, and distribution of Family Connects NJ supplies, tracking orders to ensure orders are received and available for nursing staff. Resolve receiving and invoice discrepancies in collaboration with Finance department.
Ensure office safety and operating efficiency by reporting all facility problems to building management, i.e., lack of heat or air conditioning, water, safety, and cleanliness issues, etc., coordinate repairs/facilitate prompt resolutions, and inform staff throughout the process
Ensure office machines operate properly: copy machine, postage meter, printers, etc., order copier supplies, maintain postage in meter, coordinate repairs/service with appropriate vendor
Order and maintain inventories of essential office and kitchen supplies, provide ongoing office orientation, and instruct employees on the use of office machines
Collect, sort, and distribute office mail; meter and post outgoing mail
Administrate VOIP service, online retail vendors, shipping vendors, and document storage vendor accounts, managing all aspects of the accounts, monitoring functionality, pricing, on-time delivery performance, response time to issues and urgent requests, and creating user instructions
Coordinate in office meetings, book and set up conference room, order food/catering
Coordinate annual office-wide clean-up day, file storage transfer, and shredding event
Conduct annual safety drills coordinated with building management. Coordinate annual safety lectures with local police and fire departments. Monitor first aid kit, AED device, and fire extinguishers.
Collaborate with Dover and Irvington Site Administrators
Handle other duties as assigned
Qualifications
High School graduate or GED; Bachelor's degree preferred
Minimum 3 years administrative experience
Bilingual preferred - Spanish, Haitian Creole, Portuguese, Arabic
Certified Administrative Professional a plus
Computer proficiency (MS Office Suite including Teams)
Technologically savvy, ability to solve problems
Knowledge of standard office administrative practices and procedures
Highly organized and detail-oriented; dependable and reliable
Energetic individual who can handle a fast-paced environment and meet deadlines
Ability to effectively prioritize tasks and manage time effectively
Excellent verbal and written communication skills; strong interpersonal skills.
Meeting coordination experience a plus
All PMCH employees must follow PMCH Immunization policy guidelines.
Office Manager
Team manager job in New York, NY
Job Title: Office Manager
Job Type: Full-Time
Compensation: $50k - $70k (depending on experience)
About the Firm
We are a fast-paced litigation firm focused on insurance defense and related civil litigation across New York and New Jersey. Our attorneys rely on strong administrative structure, efficient workflow, and organized office systems. We are seeking an experienced Office Manager who can oversee day-to-day operations and ensure the smooth functioning of our legal practice.
Position Overview
The Office Manager will be responsible for supervising administrative processes, managing office workflow, supporting the legal team, and ensuring that the firm's operational needs are met. This role requires strong organizational skills, excellent communication, and the ability to coordinate with attorneys, staff, vendors, and court personnel. Prior experience in a law firm, especially litigation or insurance defense is highly preferred.
Key Responsibilities
Office Operations & Administration
• Oversee daily office functions, workflow, and administrative procedures
• Manage incoming and outgoing mail, service of process, scanning, and document distribution
• Maintain office supplies, equipment, and vendor relationships
• Coordinate maintenance, IT support requests, and general office logistics
• Assist with onboarding and training administrative staff on filing procedures and office systems
Legal Administrative Support
• Support attorneys with administrative tasks including scheduling, filing, and document organization
• Ensure timely and accurate handling of NYSCEF, EDDS, and federal e-filing submissions (if needed)
• Maintain firm calendars, deadlines, and operational reminders
• Assist with client communications and coordination
Billing & Records Management
• Support billing, invoicing, and time-entry processes
• Maintain organized case files, document databases, and administrative records
• Assist in ensuring compliance with firm policies and court expectations
Required Qualifications
• 3+ years of office management or legal administrative experience (law firm experience strongly preferred)
• Familiarity with litigation processes, NYS practice, and e-filing systems (NYSCEF, EDDS) is a plus
• Strong organizational, multitasking, and problem-solving abilities
• Excellent written and verbal communication skills
• Proficiency with legal and office software (CARET Legal, NetDocuments, Microsoft Office, etc.)
• Ability to work efficiently in a fast-paced, deadline-driven environment
Preferred Experience
• Office management experience within an insurance defense or civil litigation firm
• Experience supervising administrative staff
• Knowledge of case management systems, document management workflows, or billing software
Office Manager-On Site
Team manager job in Fort Lee, NJ
Title: Office Manager
Competitive Pay and Benefits
Thank you for your interest in this role. All interested applicants please use our LinkedIn account to upload your cover letter and resume. Due to the volume of applicants, TPA will not be accepting applications, profiles, nor referrals from staffing agencies for this role.
The Players Alliance is seeking a professional, reliable, mature, energetic, friendly, highly skilled Office Manager who will be based at our Fort Lee, NJ office. The TPA Office Manager will ensure that the office environment is organized, functional, and welcoming. This role is crucial for maintaining operational efficiency and supporting our team. As a full-time position, the ideal candidate must be highly self-directed and capable of managing administrative tasks, vendor relationships, and office logistics independently.
RESPONSIBILITIES
Office Administration & Logistics
Provide essential friendly, professional, and customer centric service to all guests at all times. Interact with visitors with grace and diplomacy, always displaying business etiquette
Manage the day-to-day office and site needs, ensuring smooth operations, functionality, and preparedness across all program spaces.
Oversee daily office operations, oversee the maintenance of a clean and organized worksite, and ensure staff and site have suitable supplies for the office to function at a high-level.
Manage office supplies inventory, ensuring all necessary items (e.g., stationery, printer toner, kitchen supplies) are stocked and organized.
Oversee the maintenance of office equipment (e.g., printers, copiers, coffee machines) and coordinate necessary repairs or servicing. Ensure all office machines operate properly: copy machine, postage meter, printers, etc., order copier supplies, maintain postage in meter, coordinate repairs/service with the appropriate vendor
Manage incoming and outgoing mail, packages, and deliveries.
Ensure the physical office space is clean, tidy, and presentable at all times, coordinating with cleaning services.
Serve as the office phone operator, answer calls, respond to inquiries with information, route callers, and monitor/route or respond to voicemail messages
Ensure office safety and operating efficiency by reporting all facility problems to building management, i.e., lack of heat or air conditioning, water, safety, and cleanliness issues, etc., coordinate repairs/facilitate prompt resolutions, and inform staff throughout the process
Order and maintain inventories of essential office and kitchen supplies, provide ongoing office orientation, and instruct employees on the use of office machines
Collect, sort, and distribute office mail; meter and post outgoing mail, assist staff with UPS & FedEx
Coordinate in office meetings, book and set up conference room, order food/catering
Coordinate annual office-wide clean-up day, file storage transfer, and shredding event
Conduct annual safety drills coordinated with building management. Coordinate annual safety lectures with the local police and fire departments. Monitor first aid kit, AED device, and fire extinguishers
Administrative Support
Provide comprehensive administrative support to the VP, Program Operations, including scheduling, calendar management, and travel logistics.
Prepare and edit communications, reports, and documents with a high level of accuracy.
Serve as the first point of contact for clients, visitors, contractors, and site representatives.
Assist with organizing meetings, events, and program-related activities.
Team Support & Coordination
Assist with onboarding and off-boarding administrative tasks for new and departing team members (e.g., key card access, desk setup).
Coordinate and schedule company meetings, internal events, and luncheons.
Safety & Compliance
Maintain office security protocols and manage access (keys, badge systems).
Ensure basic workplace safety standards are met (e.g., fire safety, first aid kits).
Requirements
Associates or Bachelor's Degree Preferred. Proven experience (e.g., 7+ years) in an Office Manager, Senior Administrative Assistant, or similar operational role.
Minimum 5 years of experience with database management and handling confidential information.
Experience in nonprofit, community-based, or social services settings preferred.
Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines independently.
Excellent verbal and written communication skills.
Proficiency in Google Suite (Docs, Sheets, Slides) and Microsoft Suite
Experience working in a fast-paced and fun environment.
Ensure full compliance with organizational policies, safety standards, and operational protocols.
Systems & Process Improvement
Collaborate with leadership and staff to streamline administrative and operational processes.
Utilize Microsoft Office Suite, Microsoft 365, Teams, Zoom, and Smart Boards to support office efficiency and digital communication.
Skills & Competencies
Strong written and verbal communication skills.
Exceptional organizational skills with attention to detail and the ability to manage multiple priorities.
Ability to work independently and collaboratively with diverse teams and external partners.
Strong interpersonal skills and the ability to engage effectively with community stakeholders and court-related partners.
Qualifications
Associate's or Bachelor's degree in business administration, nonprofit management, or related field preferred; equivalent experience considered.
5-6 years of experience in office administration, nonprofit, or related work environment.
Strong organizational skills, with attention to detail and ability to manage multiple priorities.
Proficient with Microsoft Office, Google Workspace, and office technology.
Familiarity with donor management or CRM software a plus.
Excellent interpersonal and communication skills.
Ability to work independently as well as collaboratively with a team.
Commitment to the mission of The Players Alliance
Experience working with the under-served community is a plus
Pricing Strategy and Operations Manager
Team manager job in New York, NY
Duration: 6 Months
Pay Range: $54.19 - $68.00
Hybrid - NYC or Sunnyvale - Onsite 3 days a week - T/W/TH
Responsibilities:
• Structure and price Agency Deals in conjunction with Agency Development Leads
• Facilitate Agency Deal execution with internal parties (e.g. Legal, Revenue, Strategic Finance, Incentive Owners, Deal Desk, etc..)
• Track monthly deal pacing and quarterly accruals
• Calculate earned incentives and facilitate issuance to agencies
• Evaluate health and ROI of Agency Deal portfolio to optimize rate cards and deal performance
• Scale deal capacity through strategic & operational improvements to deal operations, in conjunction with relevant cross functional partners
Basic Qualifications:
- 3+ years in Sales Operations, Finance, Pricing, or other similar roles
- BA/BS degree
-Prior experience with SQL and Tableau
- Demonstrated experience in Microsoft Excel and PowerPoint and Google Docs
Operations Manager
Team manager job in Brentwood, NY
Our client, a food manufacturing company located in Brentwood, NY is looking for an experienced Operations Manager to join their dynamic team.
What we are looking for you to do:
Follow all Food Safety and Quality Assurance programs, policies, procedures, compliance standards, and performance metrics.
Support in Research & Development program, formulation adjustments, product evaluations, and new product development, design, testing, compliance, and launch activities.
Supervise, directs, and trains staff, including review of work quality, staffing, discipline, performance assessment, and development.
Actively promotes a clean and safe work environment through training, adherence to safety protocols, and enforcement of safety rules.
Drive KPI improvement and savings
Maximize efficiency and effectiveness by identifying and addressing technical gaps
Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
The ideal candidate will have:
Bachelor's degree is preferred in Operations, Business Management, Supply Chain, Industrial Engineering or related field.
7 years related work experience in the food manufacturing industry
5 years' experience in a supervisory role; or equivalent combination of education and experience.
What we will offer:
An attractive salary, bonus and benefits
An amazing opportunity to grow your career
If you are someone that is ideal for this position and have a passion to be part of a high potential food company please submit your resume in Microsoft Word format - and don't forget to include your accomplishments and achievements on your resume! We look forward to hearing from you.
Operations Manager Full Time Role
Team manager job in New York, NY
About:
A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company.
Key Responsibilities:
Customer Service Leadership
- Lead and coach the CS team day-to-day and ensure high-touch, accurate client support.
- Handle escalations directly and resolve issues quickly.
- Audit service quality and correct gaps immediately.
- Update and enforce SOPs so the team operates consistently at a high standard.
Operational Execution
- Translate the CEO's vision into clear plans and own their execution.
- Build new processes, checklists, and workflows that scale as the business grows.
- Identify breakdowns or inefficiencies and fix them fast.
- Maintain dashboards, KPIs, and weekly operational rhythms.
Process Improvement and Automation
- Streamline operations using Monday.com, Zendesk, Guru, and automation tools.
- Create tools, templates, and automations that eliminate manual work and reduce errors.
- Continuously refine systems to increase speed, clarity, and accuracy.
Problem Solving and Escalation Management
- Act as the first point of escalation for operational and client issues.
- Troubleshoot and resolve problems hands-on rather than pushing them to others.
- Ensure nothing slows down the team or affects the client experience.
Technology Oversight
- Manage day-to-day use of internal systems and coordinate with developers when updates are needed.
- Ensure tech tools support clarity, efficiency, and reliable service delivery.
Who You Are:
- You have a builder mindset and improve broken systems rather than simply managing them.
- You are service-driven and care deeply about accuracy, tone, and client experience.
- You move quickly while maintaining strong attention to detail.
- You communicate clearly and keep leadership and the team aligned.
- You have high ownership and never wait for someone else to fix problems.
Requirements:
- 3 plus years leading customer service or operations in a high-touch environment.
- Experience improving SOPs, systems, and workflows.
- Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations.
- Proven ability to run a CS team and execute projects from idea to completion.
- Availability in EST timezone, 8am to 5pm, with some flexibility on weekends.
Why Join Us:
This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale.
Application Process:
As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction.
Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.'
Questions:
Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible.
Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy?
Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success?
Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure?
VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance.
Submissions:
To apply, please send your responses to ****************************.
When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume.
IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.
Manager Treasury Operations - Top Real Estate Fund
Team manager job in New York, NY
About the Role:
Our client, a global alternative asset manager and top real estate fund, is seeking a Manager of Treasury Operations to join their team in New York, NY. Sitting within the Treasury and Capital Markets team, this individual will support systems and operations related to derivative and FX transactions, contributing to strategic project-based initiatives focused on FX hedging, interest rate risk, trade cost analysis, and operational optimization.
Responsibilities:
Oversee and enhance internal reporting, analytics, and trade cost tracking across a global derivatives portfolio using tools such as Power BI and Azure.
Drive process optimization initiatives within trading and treasury operations, ensuring data accuracy and workflow efficiency.
Collaborate closely with traders to translate business and system requirements into practical solutions for technology partners.
Manage all aspects of the trade lifecycle, from booking and regulatory reporting to post-trade activities such as confirmations, settlements, and counterparty documentation.
Monitor daily exposures, liquidity positions, and counterparty risk metrics, ensuring adherence to internal risk management policies.
Contribute to cross-functional projects focused on process automation, treasury infrastructure enhancements, and internal capital markets initiatives.
Qualifications:
Bachelor's degree in Finance, Accounting, Economics, or Information Systems
4-8 years of experience in banking, asset management, or corporate treasury
Hands-on exposure to FX and interest rate derivative operations and risk reporting
Proficient in Bloomberg, Excel, and trading platforms such as FXall, FXGO, or 360T
Skilled in data analytics and visualization tools (PowerBI, Azure, Tableau, SQL, Python)
Operating Room Manager
Team manager job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Legal Operations Manager (USA)
Team manager job in Stamford, CT
Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team.
We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team.
You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks.
Responsibilities:
Contract Management & Automation
Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga).
Manage legal document execution and storage processes.
Track contract renewals and compliance obligations.
Technology Enabled Process and Workflow Design
Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting.
Proactively identify opportunities to automate and streamline legal and compliance processes.
Develop workflow descriptions and provide training to improve operational efficiency across the firm.
Contract Negotiation Support
Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks.
Coordinate with internal business teams and external counterparties to finalize contracts.
Compliance & Recordkeeping
Maintain organized filing systems for regulatory and corporate compliance materials.
Support reporting, audit and policy implementation efforts.
Qualifications:
Bachelor's degree required; JD preferred but not required.
3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment.
Strong understanding of contract lifecycle management and technology enabled workflow design.
Proficiency with:
Jira (for workflow management)
Conga or Ironclad (for contract lifecycle management)
DocuSign and Adobe Sign (for e‑signature processes)
Google Workspace (Docs, Sheets, Drive, etc.)
Basic HTML or similar skills (for form and template customization).
Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting.
A proactive mindset with a passion for improving processes through technology.
Ability to come 4 days per week in office with greater flexibility over time.
Benefits:
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your dependents.
Pre‑tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer.
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Operations Manager
Team manager job in Bayonne, NJ
Our client, a growing logistics and delivery company, is seeking a hands-on Operations Manager to join their team in Bayonne, NJ. Are you a natural leader who thrives in fast-paced environments? Do you excel at optimizing processes, leading teams, and keeping operations running smoothly? If so, this could be the perfect opportunity for you. Keep reading to learn more about what our client has to offer!
The Perks!
Compensation: $65,000 - $85,000/year, based on experience
Performance based bonus potential
401(k) savings plan with company match
Paid time off and paid holidays
Medical, dental, and vision insurance
Company-paid life insurance
Short- and long-term disability
Tuition reimbursement
Health Care Spending Account
A Day in the Life of a Operations Manager
In this role, you'll lead a dedicated team of drivers and oversee daily delivery operations to ensure packages are delivered accurately and on time. You'll coordinate route planning, monitor performance metrics, and implement strategies that boost productivity and customer satisfaction. This position is key to maintaining operational excellence and ensuring seamless day-to-day delivery station performance.
Responsibilities include:
Oversee and manage driver activities and performance
Develop and optimize delivery routes for maximum efficiency
Coordinate sorting and dispatching to ensure timely deliveries
Monitor key operational metrics and implement improvement strategies
Drive productivity, accuracy, and customer satisfaction
Support a positive and results-driven team environment
Requirements and Qualifications:
3+ years of experience in operations management, logistics, or a related field
2+ years of experience working in/managing DSP operations with Amazon
Proven success managing teams in a fast-paced environment
1+ years of experience using route optimization tools, delivery tracking systems, or other shipping software
Clean driving record and background check
Strong communication and interpersonal skills
Ability to adapt to changing priorities and multitask effectively
About the Hiring Company:
Our client is a respected logistics and delivery services company committed to operational excellence and customer satisfaction. They take pride in fostering a supportive, team-oriented culture where leadership, accountability, and innovation are encouraged.
Come Join Our Operations Team!
Start by filling out this quick, 3-minute, mobile-friendly application today, we can't wait to meet you!
Operations Manager
Team manager job in Jersey City, NJ
We are seeking a highly organized and proactive Operations Manager and Property Management Coordinator to support our team in delivering exceptional service to tenants and maintaining operational excellence. This role combines property management, vendor coordination, financial administration, and operational support to ensure smooth day-to-day operations. This role will work closely with our Director of Operations and will sit fully on-site in Jersey City.
Key Responsibilities
Maintenance Coordination & Property Management
Respond promptly to resident maintenance requests and service calls, dispatching technicians or vendors within established timelines.
Monitor and ensure timely completion of work orders in compliance with company standards.
Conduct follow-ups with tenants to confirm satisfaction and resolution of maintenance issues.
Perform weekly on-site inspections to maintain operational and maintenance standards.
Research, evaluate, and onboard qualified vendors and service providers.
Manage RFP processes to secure competitive pricing and quality service.
Serve as the primary point of contact for operational and maintenance vendors, fostering strong relationships.
Review and process invoices for accuracy and completeness.
Manage office and maintenance supply orders, maintaining proper documentation and inventory.
Track and maintain financial records, including banking matters.
Perform accounting tasks using Excel and QuickBooks.
Provide direct assistance to the Director of Operations with administrative tasks, project coordination, and special initiatives.
Support operational reporting, documentation, and compliance tracking.
Identify and implement process improvements to enhance efficiency and tenant satisfaction.
Oversee daily office activities, including correspondence and budget management for multiple properties.
Organize and track timelines for current inventory and future business development activities.
Conduct online research on investment opportunities and market trends.
Qualifications
Bachelors Degree in Business
Strong organizational and multitasking skills.
Excellent communication and relationship management abilities.
Proficiency in Microsoft Excel and QuickBooks.
Experience in property management or operations preferred.
Healthcare Operations Manager- MultiUnit- Bronx
Team manager job in New York, NY
Healthcare Operations Manager
+MEDRITE Urgent Care
MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.
We are seeking a dynamic Center (Practice) Manager who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations team to ensure exceptional patient experiences.
The Center (Practice) Manager will Report to the Regional Operations Team.
Core Competencies:
Ownership Mentality
o Shows personal commitment to organizational mission through action.
o Follows through on commitments, takes accountability for actions, and ensures others do the same.
o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results.
Acts with Urgency
o Quickly assesses challenges, counters with solutions, and is confident under pressure.
o Quickly adapts to changes in situations and can adjust approaches.
o Anticipates obstacles and plans accordingly.
Exudes Positivity
o Builds rapport with people across all levels and functions in an open, friendly, and accepting way.
o Builds strong constructive relationships with people similar and different from self.
o Remains positive in the face of obstacles and adversity.
Job Description:
The Center (Practice) Manager will:
· Communicate effectively across all channels of the organization.
· Spend 90% of their on the Center Floor, working, coaching, and developing Center Team.
· Enter their schedule into the Core scheduler monthly.
· Achieve a Network Promoter Score (NPS) of 85% or greater monthly.
· Possess cross-functional knowledge of all roles in the center with the ability to support as needed.
· Collaborate with providers in the center on an ongoing basis to ensure team alignment.
· Foster a culture of collaboration within the center and across the district, enhancing the patient experience.
· Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process.
· Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle.
· Onboarding and training new team members.
· Quickly address performance issues with the District Manager and Human Resources Business Partner.
· Respect Confidentiality at all levels.
· Assessing talent and creating a succession plan for team members using resources and career development plans.
· Coach and provide feedback on performance with consistency.
· Seek ways to recognize and reward the performance of team members.
· Ensure all team members deliver a seamless patient experience through MedRite's patient care model and patient feedback. (NPS, Google.)
· Address patient concerns and feedback with immediacy.
· Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team.
· Manage the financial resources for the assigned center in partnership with the Center Manager.
· Ensure the Occupational health journey is flawlessly executed.
· Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities.
· Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center.
· Creating schedules and processing payroll for centers.
· Ensure compliance with all standard operating procedures within the assigned center.
· Ensure the quality of lab processes in partnership with providers and medical assistants.
· Assume other duties as assigned and warranted.
Functional Competencies:
• People
o Builds Effective Teams:
§ Attracts Top Talent.
§ Drives Engagement of all team members.
§ Develops Talent.
§ Patient Focus.
• Performance:
o Drives Results
§ Persists in accomplishing goals and objectives despite obstacles and setbacks.
§ Has a track record of exceeding goals.
§ Helps others achieve results.
• Process:
o Operational Excellence
§ Anticipates and executes changes in policies, practices, and trends.
§ Leverages knowledge of business drivers to execute strategy and guide the team's actions.
§ Plans and prioritizes work to meet commitments aligned with organizational goals.
§ Ability to apply the right resource to the correct process.
Salary: $65,000- $75,000
Minimum Qualifications:
· Bachelor's degree or equivalent. ( Healthcare Preferred)
-Leadership Experience Required.
· Ability to lead by example and model the way.
· Strong written and verbal communication skills.
· Excellent organizational and time management skills.
· Minimum of 45 hours per week.
· Ability to cover and support staff shifts as necessary.
· Ability to adapt to a fast-paced environment.
· Keen attention to detail.
· Problem-solving and troubleshooting skills.
· Comfortable in a fast-paced environment.
· Leadership experience required.
· Excellent oral and interpersonal skills.
· Excellent communication skills.
· Proficient with MS Excel, Word, and PowerPoint.
*Benefits
· Outstanding growth opportunities.
· Paid Time Off.
· Medical, Dental, and Vision Insurance.
· 401k match.
Must be able to stand for prolonged periods of time. Must be able to lift up to 50 lbs.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Specialty:
Urgent Care
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
Forensic Construction Claims Manager
Team manager job in New York, NY
New York, New York
This role is Hybrid.
Interested in the legal/dispute side of construction projects? CPMI is seeking Financial Forensic Claims Managers and Senior Managers. These team members will work closely with Principals of the firm in preparation and evaluation of financial construction claims on a variety of construction projects. Responsibilities include developing conclusions/opinions for contract dispute analysis and resolution, as well as technical research and oversight of team members.
Capital Project Management, Inc. (CPMI) is an independent consulting firm that specializes in the analysis, resolution, and prevention of complex construction disputes with an emphasis on schedule/delay/disruption analyses and related damages calculations. CPMI has been successfully serving the construction industry for 25 years handling more than a thousand projects in virtually every type of capital construction, worldwide. Our professionals regularly address complicated multipart claims in all sectors of the construction industry - from commercial buildings, stadiums, and industrial plants to environmental projects, public works, and defense contracts. We thoroughly evaluate technical, scheduling, cost, quality, and other critical issues, develop dispute resolution strategies, assist in settlement negotiations and mediation, and provide concise, credible expert witness testimony if the case goes to trial. (*****************
Responsibilities
Analyze documents, identifying issues, developing chronologies, and histories.
Conduct detailed technical and legal research as required.
Utilize project records, including financial records to identify project costs, project overruns, or sub-activity costing.
Develop databases for equipment, material, labor, change orders, etc., from project records. Utilize databases to support or contradict various project assumptions.
Evaluate financial records, including financial statements, claims, and project cost records.
Prepare summaries, including charts and graphics to present findings.
Summarize efforts and findings in narratives, including proper grammar with minimal edits.
Prepare documents, exhibits and reports for trial.
Assist clients with document production, depositions and trial preparation as required.
Organize, index and maintain project documents.
Develop and utilize document databases.
Education/Qualifications:
Undergraduate degree
A CPA and/or CFE certification is preferred, but others will be considered with relevant experience.
Preferred Skills:
Excellent communication (written and verbal), mathematical, and organizational skills
Proficient knowledge of PC environment and related software including Microsoft applications such as Word, PowerPoint, and Excel
Proficient in developing and analyzing dynamic spreadsheets
Ability to work in a team as well as independently
Ability to produce high quality work product under strict deadlines
Ability to work in a high-paced, multi-task environment with attention to detail
Flexibility in handling assigned tasks and engagements due to deadline and task priority changes
High level of interpersonal skills
High level of quantitative and qualitative research and analytical skills
Hard working, eager to learn, and motivated to succeed
Fluency in English required and other languages considered as a plus
Benefits/Perks
401k plan with company contribution
Comprehensive medical insurance
Competitive market salary with performance bonus
Continuing education reimbursement opportunities
Capital Project Management, Inc. is an Equal Opportunity Employer. All eligible candidates are invited to apply. For more information, please visit our website at *****************
Operations Manager
Team manager job in Newark, NJ
Operations Manager - Aviation Security Company
Company: Global Elite Group
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Global Elite Group provides world-class aviation security, airport operations support, and regulatory compliance services at major airports across the United States. Our mission is simple:
Protect people. Secure operations. Deliver excellence, every flight, every shift, every day.
Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, and strengthen national security through consistent, high-quality operational performance.
If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply.
Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Position Overview:
Global Elite Group is hiring an Operations Manager to oversee daily aviation security operations at Newark Liberty International Airport (EWR). This role leads front-line security teams, ensures regulatory compliance (TSA / Port Authority of NY & NJ), supports airline partners, and drives a culture of safety, accountability, and operational excellence.
This position is ideal for a mission-driven leader who thrives in a fast-paced airport environment and is ready to step into a high-visibility operations role.
Compensation & Benefits:
Salary: $55,000-$65,000 per year
Medical, Dental, Vision, AFLAC,
Paid Time Off + Holiday Pay
401(k) with employer match
Employee engagement, development, and advancement pathways
A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth
Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners
Key Responsibilities:
Airport & Security Operations Leadership
Lead and supervise aviation security teams to ensure safe, compliant, and efficient operations
Maintain full compliance with TSA, Port Authority of NY/NJ, and company security regulations
Provide immediate operational support to airlines and airport partners
Team Management & Training
Manage scheduling, staffing, and deployment to ensure adequate security coverage
Train, coach, and evaluate supervisors and officers (initial, recurrent, and remedial training)
Conduct performance reviews and corrective action plans
Compliance & Incident Management
Conduct quality assurance checks and ensure adherence to all security SOPs
Investigate incidents and complete required reports
Participate in airport emergency exercises, TSA audits, tabletop drills, and security planning meetings
Operational Readiness
Ensure readiness of personnel, equipment, vehicles, and procedures at all times
Report staffing gaps, operational challenges, or compliance concerns to station leadership
Maintain professionalism and situational awareness in a fast-moving airport environment
Required Qualifications:
High school diploma or GED
Valid New Jersey SORA license
Ability to obtain and maintain an EWR SIDA badge with customs seal
Valid driver's license (airside operations required)
2-3+ years of leadership experience in airport operations, aviation security, or transportation security
Strong communication, decision-making, and problem-solving skills
Ability to lead teams in a 24/7 airport schedule environment
Proven ability to enforce policies, maintain standards, and ensure regulatory compliance
Flexibility to work nights, weekends, and holidays
Preferred Experience:
Aviation security management
Airport operations supervision
TSA-regulated operations
Airline station operations
Emergency response or incident management in an airport environment
Security program management (ASP, AOSSP, AOSSP-Air Cargo)
Why Join Us?
Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As an Operations Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operations management, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.