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Team manager jobs in Oklahoma

- 435 jobs
  • Nurse Manager - Operating Room (OR) Manager with Sign On and Relo

    Ridgemont Resources, Inc. 4.5company rating

    Team manager job in Tahlequah, OK

    Help Lead Care in a New Era of Tribal Healthcare - OR Nurse Manager Be part of a historic expansion in tribal healthcare. We are assisting our client in a nationwide search for an OR Nurse Manager to help open and lead in a brand-new, state-of-the-art hospital currently being built in Tahlequah, Oklahoma. This extraordinary 400,000 sq. ft., six-story facility will serve tribal citizens and the surrounding region with expanded access to world-class care. This advanced new hospital will feature 127 beds, a rooftop helipad, a NICU, cardiac catheterization lab, inpatient hospice, ICU, full OR suites, ER, pharmacy, and comprehensive imaging services including CT, MRI, and nuclear medicine. We are seeking a purpose-driven OR Nurse Manager who wants to help build, lead, and shape clinical excellence from the ground up in a mission-focused environment. What You'll Do Oversee patient care and daily OR operations Lead and develop a team of 5 direct reports Ensure clinical quality, safety, and operational efficiency Partner with leadership as new service lines and programs launch What's Offered Competitive salary Exceptional benefits Sign-on Bonus and Relocation assistance (if needed) The opportunity to make a generational impact in a growing health system Preference is given to Native American candidates. If you are inspired by mission, motivated by growth, and excited by the rare opportunity to help launch a hospital from day one, we'd love to connect.
    $38k-59k yearly est. 3d ago
  • Customer Experience Lead-Sooner Fashion

    Victoria's Secret 4.1company rating

    Team manager job in Norman, OK

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $15.5-19.5 hourly 3d ago
  • Dental Office Manager- Full Time

    Doc's Drugs 4.3company rating

    Team manager job in Oklahoma

    Lead with Excellence: Shape the Future of Dental Care as Our Office Manager! Join our dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization. Office Hours: Monday through Friday: 8:00 AM - 5:00 PM Saturdays: 8:00 AM - 4:00 PM Responsibilities: Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention. Align the clinic with company culture, values, standards, and operational practices. Develop team members through active leadership, comprehensive training, counseling, and coaching. Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements. Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions. Investigate and resolve staff and patient concerns with timely and effective conflict resolution. Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes. Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans. Ensure compliance with all policies and regulations set forth by relevant agencies. Maintain a professional appearance and demeanor in accordance with company policies. Uphold good housekeeping standards throughout the practice. Requirements Minimum of 2 years of experience in dental office management. Excellent interpersonal, verbal, and written communication skills. Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality. Strong organizational and time management skills. Proficient in Windows Operating System and Microsoft Suite; dental software experience is required. Must have or be willing to obtain a Real ID prior to gaining access. Successful completion of background check (including criminal record check) and urinalysis. Benefits For Full Time Staff: Competitive Compensation Generous Paid Time Off Paid Holidays Medical, Vision, and Dental benefits. Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability. 401k with matching program after one year of service. Access to all Army and Air Force Exchange Services (AAFES) facilities and services. With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
    $46k-64k yearly est. 17d ago
  • Bank Operations Supervisor - Commercial Customer Support

    Midfirst Bank 4.8company rating

    Team manager job in Oklahoma City, OK

    This position will supervise the Customer Support team within our Commercial Services Department in Bank Operations. Commercial Services is primarily responsible for providing support to our business and commercial customers over the phone and through email. Products and services supported by the team include but are not limited to online banking, mobile banking, ACH origination, remote deposit capture, credit cards, positive pay, investment sweeps, and cash vault services. Position Responsibilities scheduling, planning, and defining the daily department workflow to ensure all necessary tasks are completed timely and accurately. Performing quality control reviews to ensure the quality of work performed meets expectations Lead training efforts to ensure procedures are thorough, complete, followed accurately, and that sufficient depth exists for each task. Coaching, counseling, hiring, and ongoing performance evaluations of associates. Commercial Services supports customers in several time zones, the shift for this position will be 10am-7pm, Monday thru Friday. Position Requirements Must possess at least 3 years banking experience and/or management experience. Experience in a call center environment and a college degree is preferred, but not required. Ability to lead and motivate a team Consistently perform in a volume driven environment where workload fluctuates, but deadlines stay the same and service levels must be met Ability to communicate efficiently and effectively on the phone and through email to internal customers and business partners Strong work ethic, critical thinking, and problems solving skills with attention to detail Ability to escalate issues and concerns appropriately Ability to perform specific tasks independently Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications High degree of reliability Other duties as assigned by management In addition, the position is expected to read, reference, interpret, and develop written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.
    $65k-106k yearly est. 60d+ ago
  • Mgr Front Office

    IHG Career

    Team manager job in Oklahoma

    Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you'll deliver this through managing all aspects of the front office (for example guest registration, porter services, business center, telephone services, concierge services, and guest reservations). You'll also create the warm atmosphere that makes our guests feel at home in any location Key Accountabilities People Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance. Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties. Ensure your team are properly trained on systems, security, service and quality standards. Guest Experience Ensure your front office team delivers a great service, professional attention and personal recognition. Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction. Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies. Financial Help prepare annual departmental operating budget and financial plans. Monitor budget and control labor costs and expenses with a focus on rate strategy, building initiatives and inventory management. Oversee night audit function and preparation of daily financial reports. Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk. Responsible Business Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner. Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel. Perform other duties as assigned. May also serve as manager on duty. Accountability This job is the top Front Office job and may report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. May oversee a team. Key Skills & Experiences Bachelor's degree / higher education qualification / equivalent in Hotel Management/ Business Administration, plus 3 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred Wage The salary range for this role is $55,000 to $60,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
    $55k-60k yearly Auto-Apply 28d ago
  • Customer Service Manager - State Farm Agent Team Member

    Natalie Arnett-State Farm Agent

    Team manager job in Shawnee, OK

    Job DescriptionBenefits: Signing bonus for pre-licensed professionals Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with Natalie Arnett - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the agency team and daily operations. Develop and implement policies and procedures. Handle escalated customer complaints and issues. Train and mentor agency staff. QUALIFICATIONS: Prior insurance experience required (5+ years preferred). Strong leadership and organizational skills. Excellent communication and problem-solving abilities. Must be currently licensed (Property/Casualty & Life/Health).
    $25k-43k yearly est. 26d ago
  • Customer Service Manager - State Farm Agent Team Member

    Jennifer Lowder-State Farm Agent

    Team manager job in Edmond, OK

    Job DescriptionBenefits: Paid time off Bonus based on performance Competitive salary Opportunity for advancement ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with Jennifer Lowder - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Leadership and organizational skills. Communication and problem-solving abilities.
    $25k-42k yearly est. 1d ago
  • Office Manager - Lumio Dental in OKC

    Lumio Dental

    Team manager job in Oklahoma City, OK

    Lumio Dental - Apply today, and we'll light the way! As an Office Manager, you will effectively manage the flow of the practice. From engaging with patients to being the liaison between team members and clinicians, you will be the central point of contact. In addition, you will oversee operations, office goals, and productivity. You will be supported and will partner with your Regional Manager to ensure the success of the practice. Our Ideal Office Manager YOU! Whether you have experience working in a dental office, or you are seeking your next career opportunity, we are looking for someone who has exceptional leadership skills and knowledge of operations in the healthcare industry. Our ideal Office Manager must have prior management skills, and be an effective leader with exceptional communication skills. Those that are successful in the role are organized, collaborative, and know how to train others. Job-Specific Expectations: Coordinates and manages office schedules for training, operations, and team members Oversees treatment plans and accurate estimates to the patients Partner with Dentist and Hygienist in coordinating the desired schedule to fit patients' needs Maintains patient care database by entering new information as it becomes available Schedule and confirm patient appointments Tracks and accurately pays all invoices and charges for the office, and orders supplies Makes daily bank deposits of cash and checks Ensures that all required documentation is completed efficiently and meets established deadlines Interviews, hires, and conducts performance reviews for all team members Coordinates morning huddles with team members Requirement(s): 1 year of management experience Driver's license and reliable transportation High School Diploma Bilingual is a plus Prior dental or health industry is a required Competitive Salary & More Benefit options included, but are not limited to, health, vision, dental, life, 401K, and MORE! Lumio company culture is caring and fun! You will love the feel and experience! Apply today and learn more!
    $40k-56k yearly est. 55d ago
  • Dental Office Manager- Full Time

    DOCS Health

    Team manager job in Oklahoma City, OK

    Job DescriptionDescription: Lead with Excellence: Shape the Future of Dental Care as Our Office Manager! Join our dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization. Office Hours: Monday through Friday: 8:00 AM - 5:00 PM Saturdays: 8:00 AM - 4:00 PM Responsibilities: Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention. Align the clinic with company culture, values, standards, and operational practices. Develop team members through active leadership, comprehensive training, counseling, and coaching. Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements. Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions. Investigate and resolve staff and patient concerns with timely and effective conflict resolution. Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes. Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans. Ensure compliance with all policies and regulations set forth by relevant agencies. Maintain a professional appearance and demeanor in accordance with company policies. Uphold good housekeeping standards throughout the practice. Requirements: Minimum of 2 years of experience in dental office management. Excellent interpersonal, verbal, and written communication skills. Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality. Strong organizational and time management skills. Proficient in Windows Operating System and Microsoft Suite; dental software experience is required. Must have or be willing to obtain a Real ID prior to gaining access. Successful completion of background check (including criminal record check) and urinalysis. Benefits For Full Time Staff: Competitive Compensation Generous Paid Time Off Paid Holidays Medical, Vision, and Dental benefits. Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability. 401k with matching program after one year of service. Access to all Army and Air Force Exchange Services (AAFES) facilities and services. With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
    $40k-56k yearly est. 16d ago
  • Dental Office Manager

    Ideal Dental

    Team manager job in Oklahoma City, OK

    Job Description Dental Office Manager - Join us. Where your smile truly matters! At Ideal Dental, we're on a mission to revolutionize dental care-and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we're proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth. Job Summary: A Dental Office Manager is responsible for overseeing all day-to-day operations of the dental office to ensure smooth and efficient functioning. This includes managing patient service issues to guarantee high levels of guest satisfaction, fostering office morale to promote a positive company culture, and creating staff schedules. The Dental Office Manager is expected to complete daily and monthly reports and take on additional responsibilities as required to support the office's needs. Every day, you'll help create beautiful smiles and contribute to the health and well-being of the community. Responsibilities · Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination. · Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience. · Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals. · Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel. · Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity. · Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape. · Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions. · Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth. · Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities. · Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations. What do you need to have to be a part of our team? A minimum of 2 years of management experience, with dental experience preferred to bring expertise to the role. A high school diploma or equivalent. A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff. Strong communication and customer service skills to ensure effective interaction with patients and team members. Proven leadership abilities, with a talent for leading by example and motivating the team to succeed. A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for. Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment. DeNovo Offices: New or acquired offices may require travel. Why You'll Love It Here: At Ideal Dental, we're committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you're passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you. · MONTHLY BONUS POTENTIAL Medical insurance. Discounted dental benefits for the employee, their spouse, and dependent children. Paid holidays. Paid Time Off (PTO). 401K. Employee scholarship program. At Ideal Dental, we're dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.
    $40k-56k yearly est. 24d ago
  • In Office Call Center Manager

    MTM 4.6company rating

    Team manager job in Oklahoma City, OK

    At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Manager, Contact Center (CC) is responsible for overseeing the daily operations of a high volume Contact Center (CC) providing expertise and customer service support to contact center staff. The Manager, Contact Center (CC) will ensure that production, quality and contract standards are met through monitoring service levels, consumer satisfaction, client satisfaction, and compliance of protocols and procedures. This position is contingent on award of contract. Location: Oklahoma City, OK What you'll do: Provide leadership and management of direct and non-direct reports Meet/exceed Contact Center performance expectations and goals Meet Contact Center and financial objectives by estimating requirements, preparing an annual budget and analyzing variances Work with the Operations team to ensure Contact Center team members are setting the most appropriate, lowest cost mode of transportation, leveraging public transit and gas mileage reimbursement to the fullest extent possible In collaboration with internal and external partners, ensure effective processes are in place and in line with Corporate processes and goals Analyze statistical Contact Center data, as well as Dispatch data and work with Workforce Management to determine areas of opportunity to prevent Corrective Action Plans Oversee team staffing levels and partner with People & Culture to help support recruitment efforts, as needed Oversee the completion of various tasks assigned to Contact Center staff Host regular meetings with staff to discuss performance results, opportunities, create action plans, and promote teamwork Drive accountability on process improvements that are needed to reduce complaints and maximize operational efficiencies Provide support on special projects, as needed What you'll need: Experience, Education & Certifications: High school diploma or G.E.D. equivalent College degree in a related field preferred 5+ years of previous leadership or supervisory experience required, or equivalent related experience; at least 3 of those years in a leadership role within a Contact Center Experience in coaching, mentoring and fostering a positive work environment Experience communicating in a digital setting with all levels of employees Experience with recruiting, hiring and discipline management Must reside in Oklahoma City, OK Skills: Strong leadership, mentoring and coaching skills Tech savvy with the ability to learn how to troubleshoot technical issues while navigating multiple systems Maintain a strong knowledge of products and services Efficiently executes tasks to achieve desired results Strong analytical and strategic planning skills Strong presentation skills; can speak across various forums and communicate to all levels of employees Strong organizational skills Ability to motivate and supervise people toward high productivity Ability to acquire and maintain knowledge of MTM protocols, Transportation Provider Network system, and personnel policies High degree of accuracy, confidentiality, and the ability to work in a fast paced environment Ability to multi-task and utilize Contact Center systems Ability to maintain high level of confidentiality Excellent communication skills, including navigating video technology Proficient computer skills including Microsoft Outlook, Word, and Excel Even better if you have... NEMT Industry knowledge preferred What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $65,440 Salary Max: $81,800 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM
    $65.4k-81.8k yearly Auto-Apply 60d+ ago
  • Customer Experience Manager

    Samuel Roberts Noble Foundation

    Team manager job in Ardmore, OK

    SALARY RANGE: $80,192-$100,240.50 At Noble, we believe the health of soil, plants, animals, and humans is one and indivisible. We believe in rebuilding healthy soils and helping producers maintain a strong bottom line. Through these two actions, we can transform degraded grazing lands across the United States, benefiting the environment and society as a whole. Our focus is to help farmers and ranchers apply regenerative ranching principles to the nation's 654 million acres of grazing lands. This monumental undertaking requires thousands of producers across the U.S. to overcome significant barriers and change their current practices to work with nature, not against it. Our Customer Experience team are the champions of customer centricity, bridging the organization's brand, products and services and its customers' needs, aspirations, and concerns. By tailoring customer interactions to meet each individual where they are on their journey, necessary information can be shared more effectively, in turn helping farmers and ranchers to triumph over the barriers and ultimately benefit all of society through their efforts. So, do you want to join us? We are looking for a Customer Experience Manager As customer experience manager, you will be responsible for designing and implementing strategies that enhance the overall customer journey ensuring every interaction delivers exceptional services, driving customer satisfaction, loyalty and retention. The customers' experience is an integral part of helping the organization share the story of regenerative land stewardship. The work you do can play a part in making a difference in a producer's operation, their life and the society that depends on them. The ideal candidate will have: * A strong customer-centric mindset, with a demonstrated ability to understand, empathize with, and anticipate customer needs across diverse backgrounds and experience levels. * Experience managing customer interactions, including resolving escalated issues, analyzing feedback, and translating insights into actionable improvements that enhance satisfaction and loyalty. * Proven skills in mapping and optimizing customer journeys, identifying friction points, and designing effective strategies to improve multi-channel experiences (in-person, digital, phone). * Leadership experience, including mentoring and developing team members, setting clear expectations, fostering accountability, and cultivating a collaborative, trust-based work environment. * Strong analytical abilities, with experience using customer-experience metrics and retention rates to evaluate performance and guide decision-making. * Excellent communication and relationship-building skills, with the ability to collaborate effectively across departments and advocate for customer needs in product and service development. * Knowledge of CRM systems, customer feedback tools, and ticketing platforms, with the ability to leverage technology to streamline processes and improve engagement. * Strategic planning and organizational skills, including budgeting, staffing, and prioritizing resources to meet organizational goals efficiently. * Problem-solving and root-cause analysis skills to identify underlying issues, prevent recurrence, and support continuous improvement. * Adaptability and willingness to learn, staying informed about industry trends and best practices while pursuing ongoing professional growth. * A passion for Noble's mission, recognizing the role of customer experience in advancing regenerative ranching and supporting the success of farmers and ranchers. You will be responsible for: * Leading others * Planning strategically for budgeting and staffing to ensure effective resource management. Modeling and ensuring compliance with organizational policies, procedures and workplace safety. * Guiding and supporting individual and team performance and development. Defining clear expectations to support and align individual, team and organizational goals. * Building trust among team members through effective communication and relationships. Cultivating a culture of productivity and efficiency through intentional practices that foster growth, accountability and execution. * Driving customer experience initiatives * Mapping and analyzing the end-to-end customer journey to identify friction points and opportunities for improvement. * Developing and implementing strategies to enhance customer touchpoints across all channels (in-person, digital, phone). * Establishing and maintaining customer service standards and protocols. Training and mentoring customer facing teams on best practices, communication skills, and empathy-driven support. * Managing customer feedback * Overseeing resolution of escalated customer issues, ensuring timely and satisfactory outcomes. Implementing root cause analysis to prevent recurring problems. * Developing and distributing feedback surveys designed to capture customer experience and satisfaction ratings. Preparing actionable insights and recommendations based on data trends to improve satisfaction and loyalty. * Sharing customer feedback with appropriate teams and providing support to improve the customer experience. * Measuring performance * Defining and monitoring metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), CES (Customer Effort Score), and retention rates. * Preparing and presenting regular reports on trends, progress, and opportunities for improvement. * Staying informed on industry trends and best practices to drive performance by enhancing engagement and experience. * Collaborating cross-functionally * Partnering with teams across the organization to ensure a consistent and positive customer experience for all interactions (ranch tours, course deliveries, trade shows, outreach initiatives). * Advocating for customer needs during product development and service enhancements ensuring a customer-first approach. * Working with customer relations to manage and optimize CRM system(s), customer feedback platforms, and ticketing system. Identifying new technologies that improve customer engagement and experience. We will: * Teach you. We will support you with professional development opportunities that will hone your skills and grow you professionally. * Support you. We're committed to building solutions for each other in addition to our stakeholders. Our team members make time to help, provide solutions, and remove roadblocks with regular collaboration across groups, regardless of where our office is. We are empowered and equipped with the tools that allow us to connect, to be intentional and to grow together. * Include you. We come from different parts of the globe and from different walks of life, but we share the vision of our founder, Lloyd Noble, to improve the land for the benefit of all society. Our culture is inclusive, supportive, and diverse. We want to be a part of your story and you to help write part of ours. Your perspective and experiences are invaluable. Come grow with us! * Provide you. We offer competitive salary and benefits, including multiple options for health and retirement plans, employee wellness program, employee recognition program, and onsite wellness center. In addition, we have a safe-to-learn work environment and organizational support for community involvement and volunteering.
    $80.2k-100.2k yearly 3d ago
  • Customer Service - Supervisor Customer Service 105-4001

    Communitycare 4.0company rating

    Team manager job in Tulsa, OK

    The Customer Service Supervisor will build a strong team of Customer Service Representatives and shape staff behaviors to accomplish desired results to meet the expectations and needs of our members, providers and internal customers. You will be responsible for providing ongoing coaching to inspire our Customer Service Representatives to deliver exceptional customer service as well as coaching to develop CSRs in their current role or to take on additional responsibilities. You will play a collaborative role in growing and implementing company standards and processes. You will communicate within the department and interdepartmentally and should be analytical, supportive and prepared to act as a resource. You will be responsible for meeting and maintaining performance benchmarks, meeting operational compliance requirements required by CMS regulations, company and departmental policies and managing critical processes. To ensure success you need to employ prudence and tact in interacting with others and be focused on customer and staff retention. Be a driver of change and passionate about helping employees adapt to organizational change. KEY RESPONSIBILITIES: Perform to a high level of accuracy through effective time management, being meticulous and organized. Manage and assess customer service staff activities and provide CSRs with regular performance-related feedback and coaching. Strategizing and monitoring of daily activities of customer service operation and telephone performance standards. Make staff adjustments as required. Hiring, training and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems to successful resolution for our members. Ensure CSRs understand and comply with all contact center objectives, performance standards and policies. Monitor and evaluate CSR performance, provide learning and coaching opportunities and take appropriate corrective action when necessary. Analyze data and collaborate with other supervisors and members of management to maintain contact center results that maximize customer satisfaction. Identify operational issues and seek improvements. Lead and implement change initiatives related to business processes and improvements. Drive adoption and proficiency changes within the organization. Coaches and motivates assigned staff to achieve highest quality and quantity of work and to exceed customer expectations. Responds and resolves member/provider issues/complaints elevated to a supervisory level. Actively participates on company and departmental committees as assigned. Identifies and communicates any new processes or activities that directly impact employees or operations of department. Communicates regularly to employees any benefit, network, or process changes that have a direct impact on inquiry responses. Maintains regularly scheduled meetings to inform and instruct staff of any changes in process or compliance issues. Assist in the development or review of departmental policies and procedures to ensure operational excellence. Other duties as assigned. QUALIFICATIONS: Thorough knowledge of CMS regulations for MAOs as related to customer service functions. Proficiency with technology, especially computers, software applications and phone systems. Excellent problem solving, leadership and customer service skills. Analytical, efficient, and thorough. Demonstrated ability to coach, train and motivate employees and evaluate their performance. Exceptional verbal and written communication skills. Ability to read, analyze and interpret complex documents including health benefit manuals. Ability to remain calm and courteous under pressure and navigate tense situations. Highly organized and attentive to detail. Successful completion of Health Care Sanctions background check. EDUCATION/EXPERIENCE: High School diploma or equivalent; Bachelor's degree preferred. Three to five years' previous customer service experience preferably in a call center or healthcare environment or equivalent educational experience. Minimum 1 year in leadership or decision-making role within customer service department.
    $27k-34k yearly est. 5d ago
  • Manager Customer Experience

    The Hertz Corporation 4.3company rating

    Team manager job in Oklahoma City, OK

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $23k-30k yearly est. 60d+ ago
  • Supervisor, Customer Service & Nominations - Tulsa, OK

    Dt Midstream Inc.

    Team manager job in Tulsa, OK

    At DT Midstream (DTM), we've got the energy to achieve great things! DTM owns and operates a diverse, integrated portfolio of midstream pipeline, storage and gathering assets, allowing us to provide a comprehensive set of midstream services to our customers across the Southern, Northeastern and Midwestern United States and into Canada. DTM is an energy industry leader with more than 20 years of proven success, and our focus is to be safe, caring, dependable and efficient in all we do. Job Summary This front-line leadership position supports the Company's Customer Service & Nominations business objectives. This position will also ensure compliance with regulations and manage customer relations by establishing and maintaining strong communications and relationships with customers, both internal and external. This position collaborates with other core business areas to ensure Customer Service & Nominations initiatives are aligned and integrated with business unit objectives. Work involves performing difficult and complex services requiring a high level of independent judgment, initiative and discretion. Work is mainly self-directed, with work results reviewed through the achievement of set goals and adherence to policies and procedures. Key Accountabilities Supervises the schedulers in Customer Service & Nominations staff, including planning and managing coverage schedules; providing input and evaluation of work performance to Director, Customer Service & Nominations; and selecting and developing staff. Develops, improves, and maintains processes and procedures to ensure quality and consistency in the management of the Company's gas management systems (and/or related activities). Leads support team to ensures all scheduling related issues are monitored, handled promptly and efficiently, and in compliance with plan guidelines, Federal and state regulations, and company policies and procedures while maintaining a high-level of customer service. Engage in support, development, and enhancement of Company's gas management systems. Supports contract administration in capture of commercial storage, transportation, and gathering agreements in Company's gas management systems. Participate and support Customer Service & Nominations to ensure monthly invoice closes are completed accurately in a timely manner and follow all company policies and procedures. Ensures compliance with appropriate federal and state regulations. Keeps abreast of current trends in industry and performs all other related duties as assigned. Minimum Education & Experience Requirements A Bachelor's Degree from an accredited four-year college or university Three years customer service or nominations experience Other Qualifications Preferred: Project management experience that includes demonstrated ability to manage customer relationships and develop productive work teams Other Requirements: Possess excellent written and verbal communication skills and presentation skills Intermediate to Advanced knowledge of Microsoft Office Suite Ability to effectively manage strategic staffing, workforce planning and support the leadership development process. Ability to efficiently handle competing priorities and tasks, remain organized and meet deadlines Ability to gather and analyze data, prepare reports and make recommendations Ability to establish goals, set priorities and meet deadlines Physical Demands The physical demands must be met to properly perform the functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In order to properly perform the integral functions of this job, the employee is required to sit, stand, walk, stoop, kneel, reach, talk, hear, grasp and carry objects. Working Conditions While performing the duties of this job, the employee usually works in a business office or other appropriate location during hybrid days, with a moderate noise level.
    $29k-41k yearly est. Auto-Apply 60d+ ago
  • Front Office Manager

    Aloft Tulsa 4.2company rating

    Team manager job in Tulsa, OK

    We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential. Compensation: Salary 38.500.00 Key Responsibilities: Led and trained front desk staff, and managed shift schedules. Process guest check-ins, confirm reservations, assign rooms, and issue room keys. Handle confidential guest information with integrity. Resolve guest complaints and requests in a friendly, professional manner. Ensure the lobby and common areas are clean and welcoming. Manage cash drawer contents and transactions during shifts. Coordinate with Housekeeping/Maintenance to ensure room readiness. Process payments (cash, debit, credit) and check-outs, resolving any charges. Generate daily reports (arrivals, departures, special requests) and ensure accuracy. Supervise staff performance and complete performance reviews. Assist guests with directions and information about the property and local areas. Perform administrative duties such as filing and updating records. Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently. Complete other duties as assigned. Requirements: Minimum 2 years of hospitality experience. Minimum 2 years of front desk experience. At least 1 year of supervisory experience, preferably in hospitality. Proficiency in Windows OS and company-approved spreadsheets and word processing. Strong verbal and written communication skills. Ability to handle guest complaints and resolve issues promptly. Ability to manage time effectively in high-pressure situations. High school diploma or equivalent. Physical Demands: Regularly required to walk, stand, and use hands to reach. Frequently required to stoop, kneel, crouch, or crawl. Must be able to lift and move up to 50 pounds occasionally.
    $37k-48k yearly est. Auto-Apply 60d+ ago
  • Center Supervisor

    Biolife 4.0company rating

    Team manager job in Oklahoma City, OK

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - OK - Oklahoma City U.S. Hourly Wage Range: $21.02 - $28.91 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - OK - Oklahoma City Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $21-28.9 hourly 41d ago
  • Team Supervisor - School Based

    Family & Children's Services Career Center 4.0company rating

    Team manager job in Tulsa, OK

    Competitive Pay Premium Medical, Dental & Vision Benefits! 75% Agency paid medical premiums and Zerocard Retirement Savings 403(b) plan with up to 6% Employer Match Life Insurance, Short & Long Term Disability Benefits Employee Assistance Programs Generous Paid time off Agency-Paid Professional Development and CEUs The Team Supervisor oversees and supports the daily operations of a multidisciplinary team including Youth Care Coordinators, Behavioral Health Aids, and F-PRSS in the school-based program. This program serves clients 18 years old and younger in the school, home and community. The Team Supervisor conducts regular team huddles and case staffing to ensure coordinated care delivery, and ensures team performance and service delivery align with organizational expectations. The Team Supervisor analyzes and disseminates data to guide service planning and staff priorities, ensuring that services are accessible, timely, and client centered. Requirements Licensed or under supervision for license, with 3-5 years clinical experience. Will also consider candidates with Bachelors degree in mental health with 5+ years experience in the field or Master's degree in a mental health or related specialty. Supervisory and program management experience is desirable. Must posses a valid Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office. CCBHC Model of Care Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges. Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to: Increased access to care and crisis services Expanded traditional community mental health and substance use services. Added Care Coordination and physical health screening for mental health clients Greater access to Social Services for clients' economic and social needs Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis. Drug Free Workplace Policy This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant [Therapist/Counselor]; however, all employees are subject to the Family & Children's Services Drug Free Workplace Policy.
    $35k-48k yearly est. 59d ago
  • Team Leader / Team Trainer

    KMO Burger

    Team manager job in Durant, OK

    Job DescriptionDescription: Leading and teaching our family. As a Team Leader or Team Trainer, you will work to bring out the best in each individual on your team. And in doing so, you'll ensure an excellent experience for our customers each and every time they dine with us. As a Team Leader, you'll also have the chance to push your own skills so your career can grow and evolve with us. KMO Burger - Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Responsibilities Customer Service Food Prep & Delivery Daily Operations Quality Standards Fiscal Responsibility Supervise Team Communicate Issues with Management Cleaning and Sanitation Procedures Achieve and Maintain Required Certifications Rewards Weekly Pay Pay for Performance Program - eligibility to receive a review and pay increase a minimum of every other quarter with exception-based changes as warranted Leadership Development and Career Growth Opportunities Online Access to Your Schedule Through R365 Interactive Scheduling Healthcare and Life Insurance Benefits Holiday Bonus Program (based on eligibility) Paid Time Off Benefits Discounted Meals Service Awards Scholarship Program Whataburger Family Foundation (Hardship Grant Assistance) *We are KMO Burger, LLC a Whataburger Franchisee, independently owned and operated business. All terms and conditions of employment, such as salaries, bonuses, and benefits are determined by each Franchisee for their respective employees at their sole discretion. Requirements:
    $23k-42k yearly est. 1d ago
  • Bar Supervisor | Part-Time | BOK Center

    Oak View Group 3.9company rating

    Team manager job in Tulsa, OK

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Bar Supervisor is responsible for overseeing the alcohol serving of guests in the arena at various Bar locations, including portables & Premium locations, The Bar Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Bar Supervisor will assist the Concessions Bar & Premium Management staff and the rest of the OVG leadership team with projects including training, inventory and special events. The Bar Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $14.00-$16.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 12, 2025. Responsibilities Ensure proper set-up of all Bar locations prior to doors. Set-up duties may include: verifying opening inventory, assigning duties to Bartenders, ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of alcohol production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash. Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events. Training new & current employees with regarding to property procedure & best practices. Willing to cover/back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed. Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately. Ensure event staff are aware of work place expectations; provide on-going assistance, training and mentoring to event staff, promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback. Ability to obtain working knowledge of all existing Bar locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access. Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages. Responsible for computing the cost of sale & presenting the guest with the check. Accept payments & provide change as necessary. Maintains sanitation, health and safety standards in work areas. Must show demonstrated ability to meet the company standard for excellent attendance. Assures that the location equipment is operable and clean prior to start of event. Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals Enforces all company policies and procedures. Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees. Assists Management team with projects including training, inventory and special events. All other duties as assigned by the managers and supervisors Qualifications At Least 1-2 years' experience working in a supervisory capacity in a food & beverage environment. Ability to supervise the work of others. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to speak, read and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess valid food handling certificate & alcohol service permit if required by state or federal regulations. Ability to handle cash accurately and responsibly. Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $14-16 hourly Auto-Apply 60d+ ago

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