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Team manager jobs in Oregon - 418 jobs

  • Customer Service Lead - Part-Time

    Burlington Coat Factory Corporation 4.2company rating

    Team manager job in Beaverton, OR

    If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $17.30 per hour - $17.30 per hour Location 00118 - Beaverton Posting Number P1-1076079-4 Address 9125 SW Cascade Avenue, Suite 150 Zip Code 97008 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $17.30 - $17.30 per hour
    $17.3-17.3 hourly 5d ago
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  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Team manager job in Portland, OR

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. xevrcyc To review benefits, please click here /benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits Salary Range: Hourly
    $22.5-31 hourly 1d ago
  • Senior Supervisor Manufacturing Operations

    Analog Devices 4.6company rating

    Team manager job in Beaverton, OR

    Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™. Learn more at ************** and on LinkedIn and Twitter (X). Analog Devices' has an immediate opening for a Day shift Back-half supervisor in our Beaverton, OR facility. Experience with Wafer Fab is a plus but not required. The position reports to the Manufacturing Operations Manager.Responsibilities and Duties include but are not limited to: Supervise and motivate a team of operators and leads in a high volume, semiconductor manufacturing environment, to meet daily, weekly and quarterly production goals. Establish a safe and healthy work environment by maintaining and enforcing organization standards, adhering to legal requirements and regulations. Ensure high quality output by managing team attendance, optimizing workload allocation, enforcing procedure and specifications, as well as issue identification and resolution. Consistently demonstrate proactive communication with co-supervisors, direct reports, support groups and management to establish clear direction and alignment on priorities and metrics. Work with your direct reports to develop and improve individual and team performance through coaching, appraising job results, counseling and course correcting employees. Participate in and model, continuous improvement activities, using Lean Manufacturing principles that are aligned with the actions of the other shifts. Maintain professional and technical knowledge by attending required training, educational workshops and reviewing professional publications (both on and off shift). Responsible for corrective actions to address problems associated with processing or operating machines or equipment and conduct formal employee performance evaluations. Supervisors may be expected to participate in Emergency Response Team (ERT) activities; and will be expected to manage appropriate responses to workplace safety incidents. Minimum Qualifications: Minimum of 3 years supervisor experience in a high- volume manufacturing environment required. AS or BS degree and/or equivalent experience supervising in a manufacturing environment. BS degree and study in Industrial Engineering, Business Administration or other technical fields is preferred. Proven expertise managing a team of 15-30 direct reports in a manufacturing environment. Semiconductor manufacturing experience preferred. Must possess excellent communication skills (written and verbal) as you will be working in a team environment that is very data driven. Must be able to demonstrate a solid understanding of building a team and providing training and leadership to promote a team-oriented working environment. Advanced computer skills are required including familiarity with windows-based programs such as Microsoft productivity tools (e.g., Excel, Word). Shift: Thursday, Friday and Saturday and every other Wednesday6:00am - 6:00pm (work schedule) For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process. Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group. EEO is the Law: Notice of Applicant Rights Under the Law. Job Req Type: ExperiencedRequired Travel: NoShift Type: COP (Continuous Opns.) The expected wage range for a new hire into this position is $83,200 to $114,400. Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors. This position qualifies for a discretionary performance-based bonus which is based on personal and company factors. This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.
    $83.2k-114.4k yearly Auto-Apply 40d ago
  • Customer Experience Manager - Victoria's Secret - Bend Factory Stores - Clarksburg, OR

    Victoria's Secret 4.1company rating

    Team manager job in Bend, OR

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $20.50 Maximum Salary: $28.20 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $20.5-28.2 hourly 4d ago
  • Integrations Team Manager

    Sightline Applications, Inc.

    Team manager job in Portland, OR

    Integrations Team Manager - Portland, OR Sightline Intelligence is the leader in onboard video processing. We are an agile, innovative company developing onboard video processing systems for the autonomous vehicle industry (UAV, drone, robot, etc.). We are looking for talented integrations engineer to help join our growing team. About the Role Based in our Portland office, the Integrations Team Manager leads the specialized rapid-response team that jumps into action when critical customer integration challenges emerge. This team works on high-stakes issues that require immediate attention, deep technical knowledge, and creative solutions. The ideal candidate will balance strategic thinking with hands-on involvement, ensuring your team delivers exceptional results under pressure. This role involves collaborating across departments with go-to-market, engineering, technical support, and production. Summary of Essential Job Functions Technical Oversight Review complex integration architectures and provide technical guidance to both external and internal stakeholders. Ensure solutions are robust, scalable, and maintainable despite time constraints. Establish best practices for rapid development scenarios. Balance technical debt against delivery speed, making pragmatic tradeoffs. Provide inputs to the product and technical roadmaps as voice of the customer. Customer Engagement Interface directly with high-value customers during critical integrations (less than 10%, primarily domestic). Effectively communicate technical solutions and timelines to non-technical stakeholders. Team Leadership & Development Build, lead, and mentor a team of skilled integration developers Conduct performance reviews, set goals, and create professional development plans Recruit top-tier talent who thrive in fast-paced, problem-solving environments Build relationships with key stakeholders across the organization. Education and Experience Qualifications 7+ years of software development experience with strong focus on integrations, APIs, or systems architecture 3+ years of people management experience, preferably leading technical teams Proven track record of solving complex technical problems under tight deadlines. Strong debugging and performance analysis skills. 5+ years' professional experience in C/C++ and3+ years' Python; other programming languages beneficial. Strong written and verbal communication skills. Eligible to work in the United States. Beneficial Experience (preferred, not required) Experience with embedded Linux, OpenGL, Encoding/Decoding, Computer Vision, AI/ML. Experience leading rapid response or platform engineering teams. Track record of building team processes and documentation from scratch. Software unit testing and use of version control (SVN, GIT) Salary and Benefits Estimated salary range for this position is $130-160K annually, depending on experience. Compensation includes salary, 11 paid holidays, PTO (20 days earned over the first year), health insurance (100% Sightline covered for HDHP with HSA). Premiums fully paid by Sightline for dental, vision, and life/disability insurance. 401(k) matching, Sightline paid OR PFMLI coverage, schedule flexibility, parental leave, and education reimbursement. About Sightline Sightline Intelligence has three offices: Hood River, OR, Portland, OR, and Brisbane, Australia. The Hood River office includes sales, software engineering, and support teams. Our Portland office includes manufacturing, software, hardware engineering, and QA teams. The two offices are in constant communication and get together regularly to discuss ongoing projects and new opportunities. We work in an open office setting, actively communicating about projects and customers throughout the day. Sightline is a member of the Gorge Technology Alliance and regularly sponsors Capstone teams at Portland State University. Sightline Intelligence provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. Our ongoing diversity, equity, and inclusion efforts help us continually improve employee support. Don't think this job description is the perfect fit? Send us your resume and a cover letter telling us who you are and why you want to work at Sightline. We're always looking for new talent to add to our team. Contact Please contact: ************************************ Visit our website at ***************************** No recruiters, please.
    $130k-160k yearly Auto-Apply 12d ago
  • Management Team Supercuts

    Regis Haircare Corporation

    Team manager job in Portland, OR

    Join our Supercuts Hair Adventure! SEEKING EXPERIENCED SALON MANAGER FOR BUSY, FULL-SERVICE SUPERCUTS SALON WITH AMAZING CLIENTELE! Are you an experienced hairstylist, barber, or cosmetologist looking to take your career to the next level? Then look no further! At Supercuts we're eager to welcome passionate professionals to our bustling salons. We've got amazing clients and great growth opportunities for you! Why You'll Love Working with Us: * We have a passion for hair, customers, and working as a team. We're versatile in cut and color techniques and current fashion trends. * You'll thrive in our dynamic salon environment, where stylists and clients make hair dreams come true. * We've got a huge base of loyal customers ready to share stories and create new memories with you. * We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals. * Take advantage of paid training and classes that will enhance your skills and knowledge. * Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career. * You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated. * Earn great wages, along with tips and commission--we pay our employees extra for superb customer service, strong performance, and commitment to our teams. Our stylists can earn up to $80,000 before reaching the management level, and motivated managers can earn even more than that! What We're Looking For: * Licensed cosmetologists or barbers eager to make an impact. * Stylists with a deep love for hair styling trends and artistry. * Leaders with experience managing a team. * Individuals eager to learn, adapt, and contribute with an optimistic growth mindset. * Stewards who lead by example and collaborate well with others. * Stylists who manage client interactions with a friendly, professional demeanor. * Teammates mindful that selling and keeping accurate product inventory are keys to professional success. * Stylists who take pride in exceeding cleanliness standards. What You'll Do: * Lead and inspire your team to success. * Deliver top-notch customer service and create a welcoming environment for clients. * Motivate by example, boost team morale, and provide hands-on support. * Use exceptional communication and interpersonal abilities to connect with staff and clients. * Keep up to date with salon management software and other business applications. * Be goal-driven with the ability to set, track, and achieve sales targets. * Ensure consistent communication with upper management. Compensation and Schedule: * Make a minimum of $25 up to $50 per hour(depending on location), including wages, commission or bonuses, and tips. * Craft a flexible salon schedule that works for customers and team members, ensuring coverage for evenings and weekends. Are You Ready to Join Us? Become a valued member of our Supercuts family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now! Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details. Step into an exciting career with Supercuts and let's create fantastic styles together!
    $80k yearly Easy Apply 38d ago
  • Management Team Supercuts

    Supercuts

    Team manager job in Portland, OR

    6525 SW Beaverton Hillsdale Hwy, PORTLAND, OR, 97225, US Join our Supercuts Hair Adventure! SEEKING EXPERIENCED SALON MANAGER FOR BUSY, FULL-SERVICE SUPERCUTS SALON WITH AMAZING CLIENTELE! Are you an experienced hairstylist, barber, or cosmetologist looking to take your career to the next level? Then look no further! At Supercuts we're eager to welcome passionate professionals to our bustling salons. We've got amazing clients and great growth opportunities for you! Why You'll Love Working with Us: * We have a passion for hair, customers, and working as a team. We're versatile in cut and color techniques and current fashion trends. * You'll thrive in our dynamic salon environment, where stylists and clients make hair dreams come true. * We've got a huge base of loyal customers ready to share stories and create new memories with you. * We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals. * Take advantage of paid training and classes that will enhance your skills and knowledge. * Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career. * You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated. * Earn great wages, along with tips and commission--we pay our employees extra for superb customer service, strong performance, and commitment to our teams. Our stylists can earn up to $80,000 before reaching the management level, and motivated managers can earn even more than that! What We're Looking For: * Licensed cosmetologists or barbers eager to make an impact. * Stylists with a deep love for hair styling trends and artistry. * Leaders with experience managing a team. * Individuals eager to learn, adapt, and contribute with an optimistic growth mindset. * Stewards who lead by example and collaborate well with others. * Stylists who manage client interactions with a friendly, professional demeanor. * Teammates mindful that selling and keeping accurate product inventory are keys to professional success. * Stylists who take pride in exceeding cleanliness standards. What You'll Do: * Lead and inspire your team to success. * Deliver top-notch customer service and create a welcoming environment for clients. * Motivate by example, boost team morale, and provide hands-on support. * Use exceptional communication and interpersonal abilities to connect with staff and clients. * Keep up to date with salon management software and other business applications. * Be goal-driven with the ability to set, track, and achieve sales targets. * Ensure consistent communication with upper management. Compensation and Schedule: * Make a minimum of $25 up to $50 per hour(depending on location), including wages, commission or bonuses, and tips. * Craft a flexible salon schedule that works for customers and team members, ensuring coverage for evenings and weekends. Are You Ready to Join Us? Become a valued member of our Supercuts family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now! Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details. Step into an exciting career with Supercuts and let's create fantastic styles together!
    $80k yearly Easy Apply 60d ago
  • Customer Service Supervisor

    Veterinary Referral Center of Central Oregon 3.7company rating

    Team manager job in Bend, OR

    At the Veterinary Referral Center of Central Oregon (VRCCO), you will become a vital member of a dynamic team dedicated to providing exceptional veterinary care. Our approach combines a commitment to compassionate, individualized care with evidence-based practices, ensuring strong connections between our staff and the patient-guests and pet parents we serve. Here, you will discover a culture founded on teamwork, compassion, and going beyond expectations-leading to a fulfilling and impactful career in veterinary medicine. Why Choose VRCCO? VRCCO is recognized as a leader in advanced pet care, offering a diverse range of specialty and emergency services designed to meet the needs of our community. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology, neurology, physical rehabilitation, urgent care, and emergency services. We push to deliver outcomes otherwise not possible by supporting, developing, and having the expertise to perform such things as dialysis, joint replacements, and even pituitary surgery. To improve the experience for our patients and help support our amazing team we have created a purpose built veterinary hospital campus, with an over 26,000 sq. ft. facility to serve our community. As we work together to prioritize the well-being of our patient guests, we are equally dedicated to our heroes (employees). We invest in competitive compensation and comprehensive benefits to support your health and well-being, both now and in the future. We are the only organization with Vet Cadets Childcare located at our flagship location and only a short drive from our Urgent Care facility. VRCCO has been Great Place To Work Certified since 2021. Come see the difference for yourself and be a part of our team. With abundant opportunities for continuing education and career advancement, you can develop a long and successful career with us. Requirements Job Summary: We are seeking a Customer Service Supervisor to lead our client-facing operations and call center at one of the largest veterinary hospitals in the region. With over 10,000 pet patients annually and a team of more than 125 employees, this role is critical in ensuring exceptional service experiences for pet owners while supporting the hospital's mission of compassionate, high-quality veterinary care. The Customer Service Supervisor will oversee the client service team, streamline communication between pet owners and medical staff, and implement service standards that reflect our hospital's values of empathy, professionalism, and excellence. Responsibilities include: Leadership & Team Management Supervise, mentor, and develop the customer service team (front desk, call center, client relations). Manage scheduling, workload distribution, and performance evaluations. Foster a culture of accountability, collaboration, and continuous improvement. Client Experience Ensure pet owners receive timely, empathetic, and accurate communication regarding appointments, procedures, billing, and follow-ups. Resolve escalated client concerns with professionalism and compassion. Implement feedback systems to measure and improve client satisfaction. Operational Excellence Develop and enforce customer service policies, procedures, and best practices. Collaborate with medical and administrative teams to optimize patient flow and reduce wait times. Monitor service metrics (call response times, appointment scheduling efficiency, satisfaction scores). Strategic Contribution Partner with leadership to align customer service initiatives with hospital goals. Contribute to hospital-wide projects such as technology upgrades, workflow improvements, and community outreach. Benefits Highlights Medical: Multiple plan options with 70% coverage Dental/Vision: Multiple plan options with 50% coverage Profit sharing available for all heroes (employees) Tenure bonuses Savings: 401K matching program Stipends for continuing education Ready to Make a Difference? If you are passionate about veterinary care and are excited to grow alongside a team of like-minded individuals, we would love to hear from you! Apply today and become part of the Veterinary Referral Center of Central Oregon family-where we go beyond expectations, every day! Visit *********************************** to learn more!
    $30k-39k yearly est. 47d ago
  • Supervisor, Customer Services

    Envoy Air Inc. 4.0company rating

    Team manager job in Medford, OR

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. #envoyoversight We can recommend jobs specifically for you! Click here to get started.
    $30k-39k yearly est. Auto-Apply 21d ago
  • Office Services Manager Trainee

    Administrative Resource Options 4.3company rating

    Team manager job in Portland, OR

    Welcome to ARO! Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office services management. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management. We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth. ARO is not a temp or staffing agency. This is a Full Time opportunity Job Description • Basic mail service and or copy/print shop support • Expected to handle a variety of office services including reception and filing • Willing to move from site to site to provide coverage for employees who are out sick or have scheduled time off • Ability to adapt to varying office environments based upon our Customers business • Provide superior level of customer service to existing and prospective clients • Must be able to work full time, flexible shift dependent upon our Clients requirements • Provide assistance and/or solutions to client questions and problems • Regular and reliable attendance, punctuality and a flexible mind set are a must • Perform other related duties as assigned • Willingness to gain the business knowledge that will help lead to be promoted to a Site Lead/Manager as we continue to grow our business • This position requires travel to all sites within an assigned territory. ARO highly recommends that you have access to reliable transportation in order to meet the travel requirement of the job. Be aware that in some cases, ARO sites may be in locations not accessible by public transportation. If lack of transportation would prevent you from traveling to one or more sites for which you are responsible, please do not apply for this position. Qualifications Required Candidate Skills: Ability to multitask Working knowledge of email, excel and internet explorer Independent worker Impeccable customer service Ability to lift 50 lbs Must have reliable transportation Desirable Candidate Skills: Willing to obtain the skills required to be promoted to a site lead/manager as our business continues to grow Previous Management experience preferred, but is not mandatory Additional Information Company Overview Every day ARO earns the trust of a diverse and progressive body of clients who recognize our strong commitment to: Accessibility: At ARO we believe that true accessibility comes with engagement. We are constantly reaching out and traveling to client sites to make sure all bases are touched on. Our Engaged Communication Commitment backs our work ethic. Constant proactive communication and being readily available for clients and employees across the country is pivotal to our success. Results: With ARO your return on investment will not disappoint. As an employee owned company, our resources go into our employees rather than into sprawling campuses or other overhead expenses that may not directly benefit you. ARO's core business is and always has been on-site facilities management and its close monitoring through a comprehensive reporting structure. This assures you will experience palpable results in service quality as well as in ROI. Ask about our No Risk Guarantee! Objectivity: Many of our competitors are publicly held software or hardware manufacturers and/or distributors. They are quota-based and are held accountable to their investor's interests. At ARO our primary goal is customer service and relationships: we monitor clients' changing requirements and long-term vision to drive proactive and cooperative solutions. We engage our hardware, software and services partners proactively when a client needs it, not when a financial quarter is ending.
    $58k-81k yearly est. 20h ago
  • Customer Engagement Manager

    Dodge Construction Network

    Team manager job in Salem, OR

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 16d ago
  • Dental Office Manager

    Emergency Dental Care USA

    Team manager job in Portland, OR

    If you want to further your career with an incredible team centered dental office, then look no further! Our practice is seeking a top-notch, high energy Dental Office Manager to join our team. Our goal is to provide quality patient care and helping patients to enjoy their dental experience. That's where you come in! We need a manager who can: • Answer phones, schedule efficiently, and create and present treatment plans • Work with insurances and provide financial arrangements for increased case acceptance • Maintain a friendly, warm and clean environment for patients and their families • Lead, motivate and supervise the team • Assist in dental team development • Maintain office flow, punctuality and productivity We offer: • Competitive Pay • Paid Time Off (PTO) and Paid Holidays Please send your resume today for immediate review. We look forward to hearing from you!
    $43k-60k yearly est. 7d ago
  • Dental Office Manager

    Sage Dental Wellness 3.6company rating

    Team manager job in Eugene, OR

    Job Description Sage Dental Wellness is a new biologic dental practice in Eugene Oregon that is growing quickly. We are looking to add an experienced Dental Office Manager to our work family, who is passionate about oral health and the whole body approach to dentistry, believes in healthy living, is kind, reliable and has an excellent work ethic and communication skills. Our ideal candidate is an experienced dental office manager who is looking for a career as a key administrative professional, who is responsible for ensuring the smooth and efficient operation of a dental practice. Teaching skills are needed to help train the team and help support the practice. This position requires working closely with our professional team through excellent communication to help you best represent our practice vision and philosophy. One should possess excellent organizational skills, leadership abilities, and a deep understanding of dental office workflows to maintain productivity and enhance patient satisfaction. One must have financial management skills, such as billing and insurance claims. You will need a good understanding of how to productively and efficiently schedule patient appointments so no patient is waiting and to minimize production down times as well as collect deposits and payments where computer and billing skills are required. This position requires the following: 1. Leadership and Team Management Skills- Help with team member interviews, hiring, reviews, questions, schedules and motivate the team to build a community that works in harmony. Have the ability to recognize and a willingness to take initiative to complete or reassign tasks that may be overwhelming a team member to help maintain balance of team job duties and responsibilities. Under strained situation this may require you to chair side assist, clean, sterilize, turn rooms over if no other person is available. Hold the team accountable to assigned job duties ensuring follow-through and implement office policies and procedures. Have the ability to adopt to changes as the practice grows, being open to new policies, procedures and protocols. Be willing to be the change maker when you see areas that need improvement once discussed with doctor and agreed to implement. This position requires "Walking the Floor", interacting with the team, takes the pulse of the organization and assesses status and needs of their team. 2. Organizational Skills- Keeping files and supplies organized, running team, safety and compliance meetings that are logged and referenced and keeping records of office compliance and maintenance schedules so everything runs smoothly. Be in charge of all HIPAA, OSHA, CPR, and any other regulatory standards. Have the ability to multi-task not loosing focus on the task at hand while managing multiple operations. Work in a timely manner, not leaving patients or team members waiting longer than needed for requests/answers. 3. Communication Skills- Work closely with the doctor in a professional manner, to maintain clear and consistent communication on a daily basis or as needed outside of patient treatment times to help facilitate the practice vision and philosophy. Keep clear records of requested tasks/job assignments delegated to you and follow-up with doctor when completed to insure follow through. Be accountable for your actions demonstrating thoughtfulness for the practice, patients and team in the decisions you make. Must have the ability to resolve patient and team member concerns, build trust amongst the team and patients. 4. Financial Management Skills- Solid understanding of how to schedule for productivity and efficiency. Ability to understand patient insurances billing, finances, and payment plans. Ensure we are collecting for all deposits and treatment so there are no outstanding balances when run end of day report. Knowledge of insurance processes is critical in helping facilitate reimbursement to patient and support patient relations. Run reports catching and correcting any errors. Monitor and report office performance metrics to owner that may require additional follow-up or changes in policies. 5. Knowledge of Dental Software and Technology- A strong technology background is required as this is a very high tech practice/position and being able to manage the technology is a daily operation. Proficiency in computer skills is a must as well as good written communication skills. This position will make forms, documents, slide presentations and spreadsheets for better patient and team communication. Strong proficiency in using our dental office management software so you can help others in the office who have questions, attending software trainings on a regular basis for updates will be required. Having a good grasp of our practice management software and familiarity with technology streamlines tasks like appointment scheduling, patient record keeping , treatment planning/presenting and billing. You will also need to understand how to best maximize the software for reviews, reports, recare and patient communication. 6. Coordinate Marketing Initiatives- Promote the dental practice in the community to help attract new patients. Have the ability to work with social media helping to educate and share online about our practice. Attend events in the community as they arise, educating and effectively communicating our practice philosophy and unique services. This position offers a nice work environment with a supportive team, competitive compensation, fully vested 401k with profit sharing, paid vacation, dental an health benefits. We request 3 years minimum dental office manger experience and past experience as an assistant or hygienist is ideal. Please send us your resume and any additional information you feel will help us learn more about you. Sincerely, Sage Dental Wellness and Team
    $48k-62k yearly est. 30d ago
  • Hotel Front Office Manager

    Mehr Consultancy

    Team manager job in North Bend, OR

    We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential. Compensation: $19 -$21 Key Responsibilities: Led and trained front desk staff, and managed shift schedules. Process guest check-ins, confirm reservations, assign rooms, and issue room keys. Handle confidential guest information with integrity. Resolve guest complaints and requests in a friendly, professional manner. Ensure the lobby and common areas are clean and welcoming. Manage cash drawer contents and transactions during shifts. Coordinate with Housekeeping/Maintenance to ensure room readiness. Process payments (cash, debit, credit) and check-outs, resolving any charges. Generate daily reports (arrivals, departures, special requests) and ensure accuracy. Supervise staff performance and complete performance reviews. Assist guests with directions and information about the property and local areas. Perform administrative duties such as filing and updating records. Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently. Complete other duties as assigned. Requirements: Minimum 2 years of hospitality experience. Minimum 2 years of front desk experience. At least 1 year of supervisory experience, preferably in hospitality. Proficiency in Windows OS and company-approved spreadsheets and word processing. Strong verbal and written communication skills. Ability to handle guest complaints and resolve issues promptly. Ability to manage time effectively in high-pressure situations. High school diploma or equivalent. Physical Demands: Regularly required to walk, stand, and use hands to reach. Frequently required to stoop, kneel, crouch, or crawl. Must be able to lift and move up to 50 pounds occasionally.
    $19-21 hourly Auto-Apply 60d+ ago
  • Front Office Manager

    Pyramid Birmingham Campus Management

    Team manager job in Bend, OR

    Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Immerse yourself in the unparalleled beauty of picturesque Central Oregon. Our re-imagined 221 room hotel in Bend, Oregon has been completely redesigned to provide guests with modern sophistication and world-class amenities. A relaxing location on the banks of the river is just a preview of the natural beauty and untamed wilderness that surrounds us, beckoning for outdoor pursuits. What you will have an opportunity to do: We are looking for a highly motivated, customer focused leader to join our Front Office team as Front Office Manager. The successful candidate for this role will have a proven track record of developing a team to provide exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. If you have experience in leading a hotel front office operations, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: You will oversee the Front Office operations to lead the team in helping guests discover their “Wanderlust” experience You will be involved in the financial performance of the hotel with responsibilities to include managing the annual budget, maintain labor costs to forecast/budget, manage spending accounts and review monthly Profit & Loss reports. You will develop and mentor a team for the Front Desk Agents, Bell Staff, Concierge You will ensure proper training materials are in place and used by each department. Implement coaching, career planning and recognition programs for all associates. You will monitor room inventory, rate and plan availability and lead the team to maintain average daily rate to ensure revenue maximization forecasting occupancy. Participates in Revenue Optimization Committee (ROC) meetings. You will lead by example to ensure all guest interactions are handled in a professional manner. Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established Help to resolve problems and “WOW” guests through recovery when things aren't quite right Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information What are we looking for? Someone with 3-5 years experience leading a Front Office team in a service focused hotel or resort environment Someone available to work a flexible schedule to include nights, weekends and holidays Someone with a college degree preferred Someone with a strong desire to make an impact on other people Someone with an outgoing and engaging personality Someone with strong Computer skills, and experience with PMS systems Someone with excellent verbal and written communication skills Someone with the ability to work in a fast-paced setting Compensation: $68000 - $70000 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
    $68k-70k yearly Auto-Apply 4d ago
  • Front Office Manager

    Pyramid Max Management

    Team manager job in Bend, OR

    We are looking for a highly motivated, customer focused leader to join our Front Office team as Front Office Manager. The successful candidate for this role will have a proven track record of developing a team to provide exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. If you have experience in leading a hotel front office operations, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: You will oversee the Front Office operations to lead the team in helping guests discover their “Wanderlust” experience You will be involved in the financial performance of the hotel with responsibilities to include managing the annual budget, maintain labor costs to forecast/budget, manage spending accounts and review monthly Profit & Loss reports. You will develop and mentor a team for the Front Desk Agents, Bell Staff, Concierge You will ensure proper training materials are in place and used by each department. Implement coaching, career planning and recognition programs for all associates. You will monitor room inventory, rate and plan availability and lead the team to maintain average daily rate to ensure revenue maximization forecasting occupancy. Participates in Revenue Optimization Committee (ROC) meetings. You will lead by example to ensure all guest interactions are handled in a professional manner. Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established Help to resolve problems and “WOW” guests through recovery when things aren't quite right Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
    $42k-55k yearly est. Auto-Apply 4d ago
  • Hotel Front Office Manager

    Innventures Hotel Mgmt Co 3.4company rating

    Team manager job in Beaverton, OR

    REQUIREMENTS: Previous hotel front desk experience is required, along with lead or supervisor responsibilities. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. Prior hotel management experience preferred. JOB OVERVIEW - Front Office Manager: Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Office Manager, you will be the first impression for our guests upon arrival and throughout their stay you will lead by example and champion the front desk staff to build lasting impressions and guest loyalty. Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 80 hours vacation days, sick/ wellness leave and 8 holidays Company-matched 401(k) plan Bonus Plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! A TYPICAL DAY: Oversee hiring, training, coaching, mentoring and scheduling for the front office team. Proactively garner relationships with long term and repeat guests to develop loyalty and maintain a high level of satisfaction. Apply problem solving skills to resolve guest issues to their satisfaction. Supervise ordering and inventory for front office supplies within a set budget. Handle continuous requests in a fast-paced environment by coordinating with other departments to ensure all guest requests are met. Ensure all front desk checklists and procedures are followed and review daily work to confirm it is error-free. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. POTENTIAL CAREER PATH: Operations Manager or Sales Manager - Assistant General Manager InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
    $47k-58k yearly est. Auto-Apply 60d+ ago
  • Supervisor - Call Center

    Maximus 4.3company rating

    Team manager job in Portland, OR

    Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks - Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports - Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis - Participate in meetings and recommend changes to policies and procedures - Assume leadership responsibility for departmental tasks and call center activities as required - Support and enforce call center expectations - Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership - Maintain a high level of confidentiality while performing all work tasks - Perform other duties as assigned by leadership. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully. - Supervisory or team lead experience in a remote contact center environment - Excellent communication, coaching, and problem solving skills - Technical proficiency with remote-work technologies - Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools - Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 76,500.00
    $33k-41k yearly est. Easy Apply 3d ago
  • Hotel-Front Office Manager

    Ko-Kwel Casino Resort Medford

    Team manager job in Medford, OR

    Let's Be Friends! At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast! Responsible for the successful and consistent administration and operations of the Hotel Front Office while leading a warm, welcoming, and guest-focused culture that captures the easygoing spirit of Compass by Margaritaville. As a key ambassador of our Compass experience, this role helps create the friendly energy guests feel the moment they arrive, creating a sense of escape, warmth and genuine connection, while shaping a team environment where employees feel supported, motivated, and excited to deliver exceptional hospitality every day. What you bring to the table Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee. Schedules and delegates work to the Front Desk staff. Responsible for the development, coaching, and ongoing training of employees. Ensures Front Office operations consistently meet Compass by Margaritaville brand standards, service expectations, and guest experience guidelines. Partners closely with leaders across the resort to ensure Compass by Margaritaville operations align with and support broader property goals, guest expectations, and service standards. Follows up with Group Sales & Marketing on guest history, group block pick-ups, and cut-off dates to support seamless group experiences. Works closely with the Casino players club to promote outstanding service standards for gaming guests. Remains current on marketing events, room rates, and room availability to help maximize hotel results. Stays informed on credit policies and ensures staff are properly trained to follow them. Responsible for maintaining and continually enhancing the Hotel Emergency Manual. Resolves guest concerns, complaints, and suggestions with a warm, solutions-oriented approach to ensure superior service. Prepares for and participates in interviews, training programs, new hire orientations, management meetings, and other assigned projects or committees. Accurately prepares hotel occupancy forecasts. Ensures all management directions and guest special requests are clearly noted in the Property Management System for timely action by the appropriate hotel department prior to check-in. Prepares weekly and monthly reports in accordance with required quality standards and established deadlines. Responsible for creating, implementing, and achieving departmental budgets for the Front Office by using daily wage management techniques, payroll management tools, and appropriate staffing adjustments based on business needs. Available to work during major events, holidays, weekends, and special functions as needed. Responsible for upholding and promoting the service standards of Ko-Kwel Casino Resort. Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned) Physical stuff to know We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings when we are busy. During your shift, you'll stand for extended periods, and frequently walk, and use your hands to finger, handle or feel objects, tools or controls. Occasionally sit. Work in an environmental condition including but not limited to; weather, noise and airborne particles. Periodically push, pull and lift up to 20 pounds. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do. Must-haves, nice-to-haves, and maybe some bonus points Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day. High school graduate or equivalent with some formal hotel or hospitality training preferred. A degree in hospitality management desirable. Minimum two (2) years Hotel Front Office management experience to include supervision of front desk operations with a pattern of growth in job responsibilities. A combination of education and related work experience may be considered. Minimum three (3) years of hospitality experience in a casino-hotel environment. Computer experience essential, including all windows applications. Prefer individual that is proficient in any Property Management software. Fluent within data base programs preferred. Good organization and administration skills required. Able to work in a team environment. Strong oral and written communications skills demonstrating professionalism. Ability to work without supervision, to organize and track multiple projects with large amounts of detail necessary. Ability to meet deadlines and work well in pressure situations. Must have excellent public relation skills with the ability to navigate guest issues successfully. Proven ability to handle non-routine situations with tact and discretion. Comfortable communicating clearly and positively with both guests and teammates. Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.
    $43k-56k yearly est. 3d ago
  • Training and Compliance Team Lead

    Edgewater Federal Solutions

    Team manager job in Portland, OR

    The Training & Compliance Team Lead is responsible for the strategic oversight, execution, and continuous improvement of both the organization's Information Security Training Program and Compliance Assessment & Remediation initiatives. This role ensures the effective delivery of user education, workforce security awareness, targeted skills development, and rigorous compliance with applicable federal, agency, and contractual requirements. The Team Lead manages program staff, leads the coordination of assessments and remediation activities, and serves as a critical liaison with internal teams and external stakeholders to drive organizational security maturity. Those with a Secret or L clearance are given priority. If no clearance, you must be eligible. Responsibilities Training and Program Management: Designs, implements, and continuously refines a comprehensive information security and compliance training program. Develops custom curricula for varying roles, including general users, privileged users, and specialized staff. Delivers or coordinates training sessions, security awareness campaigns, and materials distribution. Tracks training completion, maintains detailed records, and generates compliance reports. Assessment and Remediation:: Coordinates periodic internal and external compliance assessments (e.g., FISMA, NIST SP 800-53, BPA-specific requirements). Oversees the remediation program, working with technical teams to ensure rapid closure of identified vulnerabilities, POA&Ms, and non-compliance findings. Tracks and reports status of remediation activities, ensuring timely and effective risk mitigation. Policy and Process Development: Develops and enforces policies and procedures for training, assessments, and compliance documentation. Ensures all programs align with agency and federal mandates, best practices, and evolving threats or requirements. Team Leaddership: Supervises and mentors team members, providing guidance and professional development. Assigns workload, evaluates performance, and fosters a collaborative, high-achieving team culture. Coordinates cross-functional activities with other program leads. Communications and Reporting: Prepares and delivers comprehensive training, compliance, and remediation reports to internal leadership and external stakeholders. Serves as the primary point of contact for training and compliance matters within the organization and with client/agency representatives. Facilitates briefings, awareness events, and compliance-related meetings Continuous Improvement: Implements lessons learned and industry best practices into training and assessment programs. Stays current on compliance trends and regulatory changes, proactively updating programs as needed. Qualifications Education: Bachelor's degree in Information Security, Education, Organizational Development, Business Administration, or related field; advanced degree preferred. Experience: Minimum of 5-7 years of relevant experience managing security/compliance training and assessment/remediation programs for government or highly regulated organizations; experience in the federal or energy sectors highly desirable. Certifications: CAP, CISSP, CISA, or Security+ preferred; certifications in instructional design or training development (e.g., CompTIA CTT+, Certified Professional in Learning and Performance) are considered an asset. Knowledge/Skills: Deep understanding of FISMA, NIST SP 800-53, and other federal compliance requirements Proven instructional design and training delivery skills Experience conducting and facilitating compliance assessments and POA&M remediation Ability to develop policies, procedures, and process documentation Excellent written and verbal communication skills Demonstrated ability to manage and motivate cross-functional teams Strong analytical, reporting, and project management capabilities Security Requirements Must be able to obtain and maintain the Secret security clearance. About Us: Founded in 2002, Edgewater Federal Solutions, Inc. is an industry-recognized federal contractor. Our industry-leading team combines federal expertise and state-of-the-art innovation to provide quality technical solutions for modern-day challenges. Edgewater is a repeat awardee of such honors as Washington Post Top Workplaces (2018-2025) and Inc. 5000 Fastest Growing Companies (2019-2024). We also have CMMI and ISO certifications. We are headquartered in Frederick, Maryland with staff across the United States. Edgewater has more than 500 employees supporting over 30 federal and commercial organizations. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law. #LI-SW1
    $27k-50k yearly est. Auto-Apply 10d ago

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