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Strategic Customer Engagements, GTM Deal Lead, GDSP
Amazon 4.7
Team manager job in New York, NY
At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics, hone your strategic thinking, and directly impact AWS's market leadership while working with cutting-edge technologies and global clients. Do you have an aptitude for analyzing opportunities and creating high-impact, innovative business deals? Can you take complex scenarios and simplify them down to the essentials while building consensus across broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the Deal Cycle (Strategy, Structuring, Negotiations, and Closure) for Strategic Collaborations. This role has Americas responsibility, is highly partner and customer facing, and will work closely with Amazon customers, partners, Partner Network (APN) programs teams, partner segment leaders, and sales leaders. The ideal candidate will possess a deal strategist and negotiator background, and experience in technology sales with customers and partners, and developing Go To Market (GTM) strategic collaborations, and be a proven collaborator across multiple stakeholders including engaging at partner/customer C-suite levels. Strategy: This individual will work with the Partner and Account Team to set objectives, analyze key data and ensure executive alignment and governance. The individual will be able to provide advice on the competitive situation, create an actionable strategy, and lead engagement with the customer. Structure: You will be able to distill business objectives in service of developing and executing deal structures that maximize the value of the opportunity for both customers and AWS. Negotiations: You will be experienced with high-stakes customer negotiations, including commercial aspects of the deal structure. The individual understands the impact of business terms and pricing and can provide alternative solutions to ensure alignment across internal and external stakeholders. Closure: Will be able to bring to closure, in partnership with the customer and partner/account team and legal teams, any contractual/legal matters for the deal, including briefing senior management. Key job responsibilities - Act as trusted advisor and thought leader in the development of the strategy and execution of the sales and GTM deal cycle (strategy, structuring, negotiation, and closure) for strategic, complex, or highly competitive partner and channel opportunities. - Collaborate with finance and analytics teams to produce financial models, risk assessments and performance metrics that will guide each deal, ensuring data-driven decision-making and scalability. - Dive Deep into customers' business needs and obstacles, tailoring deal structures that are mutually beneficial to all parties. - Inspire and influence internal stakeholders, experts and other resources not under direct control, proactively removing obstacles to drive deal momentum and deliver seamless execution. - Facilitate alignment and effective AWS communication within sales team and internal/external key partners/customers and promptly resolve any conflicts to encourage harmonious and productive interaction. - Continuously monitor and analyze industry trends and competitive landscapes to inform deal strategy and identify high-potential opportunities. - Ensure disciplined sales methodology application across management groups, resulting in consistent and accurately forecasted financial results. - Cultivate best practices through analysis and reporting in support of continuous improvement. - Work with key internal stakeholders (e.g. AWS Partner Organization, finance, operations, legal, etc.) as needed. A day in the life SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities such as GenAI. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE team and other Amazon and AWS stakeholders. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - 12+ years of technology related deal team or complex sales environment experience - 5+ years of experience in business consulting, GTM/strategic collaboration deals with technology and/or services partners Preferred Qualifications - Advanced degree or equivalent relevant experience - Direct field experience and knowledge of AWS products and services - Demonstrated success in structuring, negotiating, and closing large-scale, high-impact partnership deals - Proven track record of managing and streamlining complex processes with a close attention to detail - Understanding of the Global/SI business model and ISV partnerships - Strong written and verbal presentation skills and the ability to articulate complex concepts to cross-functional audiences. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,000/year in our lowest geographic market up to $252,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$153k-252.9k yearly 1d ago

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Head of Customer Success - Fintech Growth Leader
Method Financial
Team manager job in New York, NY
A leading fintech company is seeking a Head of Customer Success in Austin, TX. The role focuses on building customer relationships, shaping operational strategies, and managing team performance to drive company growth. Candidates should have over 10 years of experience in customer success and fintech partnerships, along with a data-driven mindset. This position offers an annual salary range of $200,000 to $250,000, aligning with a high-growth environment and the need for operational leadership. #J-18808-Ljbffr
$200k-250k yearly 5d ago
Global Customer Enablement Leader
Medium 4.0
Team manager job in New York, NY
Brooklyn, NY / Arlington, Virginia, United States / Mississauga, ON / New Delhi / Sacramento, CA / Paris / Oakland, CA / Lyon / London, UK / Lisbon, Portugal Customer Success - Customer Enablement / We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr
$98k-141k yearly est. 2d ago
Customer Growth Strategist - Financial Services
Accenture 4.7
Team manager job in New York, NY
We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** Role Purpose + Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions. Key Responsibilities + Conduct research and analysis on customer needs, market trends, and competitive activity. + Execute rapid testing protocols with real and synthetic customers to validate concepts. + Synthesize findings into actionable recommendations for prioritization and launch. + Collaborate with design, product, and marketing functions to shape propositions. + Assist in building business cases for high-priority growth opportunities. What Success Looks Like + Producing insight and recommendations that directly shape client growth decisions. + Effectively applying proprietary methods to accelerate and de-risk validation. + Building skills in structured problem-solving and client engagement. Basic Qualifications: + 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry. Preferred Qualifications: + Demonstrated consulting experience with client-facing delivery. + MBA or relevant innovation program experience a plus. + Strong research and analysis skills. + Exposure to concept testing, prototyping, or agile product/service development. + Excellent communication and collaboration skills. + Understanding of AI/ GenAI Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$54k-71k yearly est. 1d ago
Clinic Support Supervisor (Full Time)
Metro Physical & Aquatic Therapy
Team manager job in New York, NY
Are you the right candidate for this opportunity Make sure to read the full description below. Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday-Friday 8am-430pm. You will be traveling between Ridgewood, Astoria, and Carroll Gardens Essential Responsibilities Oversee, day-to-day administrative functions and general office duties for assigned Metro Clinics. Ensure the front desk and aides are staffed appropriately to support assigned clinics. Train and onboard staff on all systems and procedures. Disciplinary action for employees (FD, Aides) Employee time cards approvals/monitoring, and PTO review, Call Outs and coverage plans to ensure office is appropriate staffed and operational Collaborate with therapists and staff to ensure the best possible outcome for the office. Effectively communicate expectations of administrative procedures of the role Ensuring staff is knowledgeable of and performing standard operating procedures. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Point of contact for all clinic complaints, issues, customer service line items "Face" of the clinic support team, for communications and clinic pulse checks and resolution Internal customer service rep for all assigned office locations- staff, directors, therapists, aides, front desk, etc. Weekly visits and touchbases for 10+ clinics Handle patient concerns and escalations Performs other duties and assignments as required. Knowledge & Skills Required Strong Microsoft 365 and outlook (accuracy a must). Must possess excellent time management and organizational skills. Knowledge of regulatory standards and compliance requirements Must work effectively with all management levels and staff affiliates. Must have strong interpersonal skills, maturity, and good judgment; demonstrate a positive can-do attitude; have effective communication skills with a diverse range of individuals. Highly effective soft skills required Excellent interpersonal/ communication skills, both verbal and written. The ability to work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously. Must have personal means of transportation to be able to travel to multiple locations/sites Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Qualifications High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information What We Offer! Competitive compensation package 401(k) plan with company matching options Generous Paid Time Off A rich benefits package, including medical, dental, life and long-term disability insurance Progressive Leadership Development Programs New York's 529 College Savings Program Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration And much more! The anticipated base salary range for this position is $66,300-$66,300. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. xevrcyc Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.
$66.3k-66.3k yearly 1d ago
Director of Customer Care
LHH 4.3
Team manager job in Passaic, NJ
Role: Director of Customer Care Salary: $115,00 - $125,000 The Director of Customer Care plays a critical role in ensuring the delivery of exceptional service to collision shops, dealerships, body shops, and other B2B customers within the auto parts distribution industry. This role develops and sustains an operating model that produces smooth ordering, fulfillment, and post-delivery support while improving processes that impact accuracy, delivery speed, and customer satisfaction. The ideal candidate understands the fast-paced, detail-driven nature of aftermarket parts distribution and can balance operational efficiency with high-quality customer service. Responsibilities: Customer Care Strategy Develop and execute a customer experience strategy that aligns with operational realities of auto parts distribution, including rapid delivery expectations, high order volumes, and part accuracy requirements. Map and optimize customer journeys across ordering, delivery, returns, warranties, and account support. Identify opportunities to differentiate service through speed, reliability, and communication. Customer Support & Operations Oversee day-to-day customer service operations across phone, email, and B2B ordering portals. Lead and mentor customer support managers, supervisors and representatives, ensuring timely responses and high-quality interactions. Partner with warehouse and driver teams to ensure order accuracy, fast fulfillment, and proactive issue resolution. Manage escalations involving incorrect parts, delivery delays, returns, and pricing discrepancies. Build a customer service methodology with supporting training programs to ensure that 90% of inbound queries can be handled at Level 1 and 99% can be handled by Level 1 or Level 2. There is a consistency of execution across all regions of the organization Customer Insights & Analytics Track industry-relevant KPIs such as on-time delivery rate, fill rate, order accuracy, first-contact resolution, and NPS. Analyze customer complaints, trends in parts issues, and patterns in returns to drive operational improvements. Monitor accounts at risk of churn and collaborate with Sales/Account Management to retain business. Cross-Functional Collaboration Work closely with Sales, Operations, Quality, Purchasing, and Warehouse teams to ensure a seamless end-to-end customer experience. Provide voice-of-customer insights related to parts availability, catalog accuracy, inventory gaps, and quality concerns. Partner with Delivery/Logistics leadership to improve communication and real-time order visibility for customers. Process Improvement Document and optimize workflows related to ordering, deliveries, backorders, credits, and returns (RMA). Implement CX tools and technologies (CRM, call center software, automated notifications, delivery tracking). Standardize communication practices to ensure consistent, professional, and efficient customer interactions Required Skills | Abilities · Bachelor's degree in Business, Automotive Technology, Logistics, Communications, or related field; or equivalent experience. · 3-5+ years of experience in customer experience, customer service leadership, or operations within the auto parts, aftermarket, collision, logistics, or distribution industry. · Strong understanding of parts ordering, fulfillment workflows, delivery operations, and B2B customer needs. · Exceptional communication and leadership abilities. · Proficiency with CRM platforms, order management systems, and dispatch/logistics tools. Featured benefits Medical insurance, Vision insurance, Dental insurance, 401(k) Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
$125k yearly 3d ago
Front Office Manager
50 Bowery
Team manager job in New York, NY
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director. The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. Duties include: Responsible for short and long term planning and the management of the hotel's Front Office operations Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans Maintain guest room inventory Coach and counsel employees to reflect Hyatt Service Standards and Procedures Perform all tasks of a Front Office Staff as needed to facilitate service Ensure all operations and cash handling are done per policies and procedures Maintain excellent communication with the housekeeping department Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff are trained in all areas Analyze, investigate, and resolve guest complaints Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables Insures proper staffing levels for customer service goals Coach and counsel employees to reflect Hyatt service standards and procedures Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. This is the Hyatt Touch.
$55k-77k yearly est. 1d ago
Operations Manager- EDI/ Customer Service
Executive Profiles, Inc.
Team manager job in New York, NY
JOB TITLE: Operations and Logistics Manager / EDI Operations Coordinator Salary: $90,000+ A leading fashion company located in New York City offering a hybrid schedule is seeking an Operations Manager/EDI to become a vital part of our team. The ideal candidate will be responsible for optimizing operations, and managing and processing customer orders, EDI, and NuOrder ensuring accurate and timely order processing into our system and managing all channel of distribution Responsibilities - Collaborate all information with Sales teams to track orders and shipment status - Analyze and review Open Order Reports to maintain efficiency. - Manage and follow up on Bulk Orders and identify ATS opportunities, -Work with Sales communicating any discrepancies or - Ensure timely release of orders within the current shipping window. - Monitor the status of inbound shipments and factory orders. - Issue Return Authorizations (RAs) and Return to Vendor (RTVs). - Provide Proof of Delivery (POD) and Bill of Lading (BOL) documents to international customers. - Oversee the allocation of incoming shipments and goods. - Maintain clear communication with the warehouse team. - Handle Charge Backs and Credit Memos. - Receive EDI transfers and ensure compliance. - Generate and review the open pick ticket report. -Follow up on back orders to ensure customer satisfaction. SKILLS: Comprehensive knowledge of EDI data structures Knowledge of business transaction lifecycles Knowledge of ERP Software, NuOrder, and B2B Platforms is a plus Strong verbal and written communications skills Able to troubleshoot problems Strong attention to detail
$90k yearly 1d ago
Customer Experience Manager
Aramark Corp 4.3
Team manager job in New York, NY
The Customer Experience Manager is responsible for strategically growing organizational development by driving base business expansion across our vending, micro-market, and office coffee service (OCS) portfolio. This individual will ensure continued service offering penetration and profitability of assigned clients through a proactive contact strategy, while also leading internal training efforts to strengthen service delivery and client satisfaction. LifeWorks Restaurant Group in partnership with Aramark Refreshments Services delivers inspired break experiences through a full portfolio of snacks, coffee, tea, cold brew, and fresh food options, all tailored to meet the unique needs of our clients. Backed by Aramark's national scale and expertise, our local team continues to create welcoming spaces where employees and guests can recharge, connect, and enjoy a true sense of community. Compensation Data COMPENSATION: The salary for this position is $75,000 to $85,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities Develop and manage relationships within an existing client base across LifeWorks Restaurant Group in partnership with Refreshments Services' vending, micro-market, and OCS segments to support execution of growth initiatives. Upsell service solutions to target accounts to ensure revenue growth by upgrading current programs and/or introducing new products and services. Lead training and development efforts for internal teams to enhance service consistency, client engagement, and operational excellence. Document client visits with respect to risks, opportunities, and relevant action plans. Forecast sales activity and revenue achievement using sales automation/client management platforms. Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction. Stay informed on industry trends and innovations to proactively introduce enhancements to clients. Qualifications 1-3 years of proven experience in sales, marketing, or supervisory/leadership roles, preferably in vending, micro-markets, or OCS. Bachelor's degree or equivalent experience required. Strong organizational, time management, and leadership skills. Effective communication skills with clients, client customers, and internal support teams. Ability to adapt to changing demands and manage multiple priorities. Proficiency in Microsoft Office applications. Experience in contract-managed services is desirable. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Manhattan Nearest Secondary Market: New York City
$75k-85k yearly 1d ago
Nurse Team Leader
MJHS 4.8
Team manager job in New York, NY
Our groundbreaking hospice and palliative care programs offer a significant difference when dealing with a life-limiting condition. We offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care. Supports the Hospice Nurse Manager position by providing leadership guidance to the professional staff on a day-to-day basis to ensure the provision of Hospice and Palliative Care services are consistent with the philosophy, goals, and policies of the program and MJHS. Mentors and provides leadership direction to the professional staff as directed by the Hospice Nurse Manager. The schedule includes functioning in a backup On Call capacity 2-3 times per month and 2-3 holidays per year. Graduate from an accredited School of Nursing, BSN or BS degree preferred. Minimum of five years of Hospice nursing experience. Supervisory or leadership experience preferred. Word, Outlook, and Windows experience required. New York State RN licensure, NYS valid license preferred. National Board Certification in Hospice & Palliative Care (CHPN) preferred or obtains certification within one year of hire. Ability to effective supervises and mentors Hospice nursing staff.
$70k-116k yearly est. 1d ago
Office Manager
Medrite
Team manager job in New York, NY
Job Title: Office Manager Company: MEDRITE Concierge Services LLC MEDRITE Concierge Services LLC is seeking an experienced and proactive Office Manager with a strong leadership background and foundational HR experience to support day-to-day operations and team management within a healthcare environment. This role serves as a key operational partner, ensuring the office floor runs smoothly, staff are supported, and organizational standards are consistently upheld. The Office Manager will also collaborate closely with leadership and the Head of People on employee-related matters. Key Responsibilities Operations & Office Management Oversee daily office and floor operations to ensure a professional, organized, and efficient work environment Maintain office readiness, including cleanliness, layout, safety standards, and overall functionality Manage office supplies, equipment, and vendor relationships; ensure adequate inventory at all times Identify and proactively resolve operational issues impacting workflow or staff productivity Leadership & Team Support Provide on-site leadership and support to team members, fostering accountability, engagement, and high performance Serve as a point of contact for staff questions, concerns, and day-to-day needs Support Directors and leadership in addressing operational challenges, staffing needs, and workflow efficiencies Human Resources Partnership Partner with the Head of People on HR-related matters, including onboarding, employee relations, performance concerns, attendance, and policy adherence Help with the implementation of HR initiatives, training, and compliance efforts. Help reinforce company policies, procedures, and workplace standards Serve as a trusted liaison between employees and leadership, escalating issues as appropriate Healthcare Environment Support Ensure office operations align with healthcare industry standards, compliance requirements, and best practices Support a patient-centric, service-driven culture reflective of MEDRITE's values. Qualifications & Experience Proven leadership experience managing teams in a professional environment Prior experience in healthcare operations, medical offices, or healthcare services preferred Working knowledge of Human Resources functions, including employee relations and onboarding Strong organizational, problem-solving, and multitasking skills Excellent interpersonal and communication skills Ability to maintain confidentiality and exercise sound judgment Preferred Attributes Self-motivated with a hands-on, solutions-oriented mindset Comfortable navigating fast-paced, evolving environments Strong attention to detail with the ability to balance operational and people-focused priorities Why Join MEDRITE Concierge Services LLC At MEDRITE, we are committed to providing exceptional service through a collaborative and supportive workplace culture. This role offers the opportunity to make a meaningful impact by supporting both operational excellence and team success within a growing healthcare organization.
$45k-71k yearly est. 16h ago
Office Manager & Chief Calendar Clerk
Peter C. Merani PC Attorneys at Law
Team manager job in New York, NY
Job Title: Office Manager & Chief Calendar Clerk Job Type: Full-Time Compensation: $50k - $70k (depending on experience) About the Firm We are a fast-paced litigation firm focused on insurance defense and related civil litigation across New York and New Jersey. Our attorneys rely on strong administrative structure, efficient workflow, and organized office systems. We are seeking an experienced Office Manager who can oversee day-to-day operations and ensure the smooth functioning of our legal practice. Position Overview The Office Manager & Chief Calendar Clerk is a senior operational role responsible for overseeing the firm's administrative operations while maintaining absolute control over all legal calendars, court deadlines, appearances, and filing requirements. This position serves as the central authority for docketing, calendaring accuracy, and firm-wide deadline compliance. Key Responsibilities Chief Calendar & Docket Management Maintain and oversee the firm's master legal calendar. Calculate and verify deadlines pursuant to court rules and service methods. Implement dual-calendar and redundancy safeguards. Monitor upcoming deadlines and issue reminders and escalations. Coordinate court appearances and adjournments. Filing & Court System Oversight Oversee calendaring related to NYSCEF, EDDS, and other portals. Ensure service-based deadlines are recalculated accurately Office & Administrative Management Oversee daily office operations and administrative staff. Develop and enforce office procedures and workflows. Coordinate onboarding and staff coverage. Systems, Processes & Compliance Administer calendaring and case management systems. Maintain written SOPs and compliance documentation. Leadership & Communication Act as central accountability points for deadline integrity. Escalate risks to firm leadership. Qualifications 5+ years law firm experience with calendaring responsibility. Strong knowledge of litigation timelines and court rules.
$50k-70k yearly 16h ago
Private Equity Team Lead, Professional Liability/Cyber, Financial Lines
AIG-American International Group, Inc. 4.5
Team manager job in New York, NY
Join us as a Private Equity Team Lead to step up to a key team leadership role that will drive business growth. This level underwriter typically handles accounts/clients which are greater in scope and complexity than those handled by a Senior UW or U Financial, Team Lead, Professional, Liability, Equity, Private, Business Services
$136k-196k yearly est. 1d ago
Care Team Lead - Home Health (Brooklyn)
Elara Caring
Team manager job in New York, NY
A home care provider in New York seeks a Care Team Manager to lead a team and ensure quality patient care. You will support a dedicated group of healthcare professionals, coordinate services for over 65,000 patients, and drive team success. The role requires a high school diploma, experience in home care or a fast-paced environment, and strong communication skills. Competitive compensation and benefits package, with opportunities for advancement. Join us in making a difference in healthcare. #J-18808-Ljbffr
$69k-134k yearly est. 1d ago
Customer Success Team Lead
Aidoc
Team manager job in New York, NY
The Customer Success Team Leader is responsible for guiding and overseeing a team of Customer Success Managers (CSMs) in delivering exceptional customer experiences, driving adoption, value realization, and achieving business outcomes across our portfolio. As a Team Leader, you'll be responsible for developing talent, managing day-to-day operations, and ensuring your team supports our customers through every phase of the customer journey. You'll help align team efforts with strategic goals, focusing on retention, growth, and long-term customer satisfaction. About Aidoc Aidoc helps health systems deliver smarter and faster care when it matters most. Its mission is to transform patient outcomes through 'always on' clinical AI, eliminating preventable care gaps that lead to loss of lives and disabilities. Through our proprietary ai OSTM platform, Aidoc seamlessly integrates real-time intelligence into provider workflows, helping physicians make faster clinical decisions for over 45 million patients a year. With the most FDA-cleared AI solutions in its category and deployments across 150+ health systems globally, Aidoc elevates the physician and patient experience. Backed by General Catalyst, Square Peg, NVentures (NVIDIA's venture arm), and four major U.S. health systems, Aidoc has raised $370 million to date, including a recent $150 million round to accelerate development of CARETM, its clinical-grade foundation model. About this role The Customer Success Team Leader is responsible for guiding and overseeing a team of Customer Success Managers (CSMs) in delivering exceptional customer experiences, driving adoption, value realization, and achieving business outcomes across our portfolio. As a Team Leader, you'll be responsible for developing talent, managing day-to-day operations, and ensuring your team supports our customers through every phase of the customer journey. You'll help align team efforts with strategic goals, focusing on retention, growth, and long-term customer satisfaction. Responsibilities Team Leadership: Manage, coach, and support a team of Customer Success Managers, ensuring they are empowered to meet their goals and grow professionally. Customer Advocacy: Act as an escalation point for key customers, helping your team navigate challenges and proactively drive resolution. Directly manage a subset of strategic or high-impact accounts, ensuring strong executive relationships and delivering measurable value. Performance & Metrics: Monitor team KPIs (e.g., Net Retention, Health Scores, Adoption Metrics, Value Realization), drive accountability, and report on team performance regularly. Onboarding & Enablement: Support new team members through onboarding and ongoing learning programs to ensure ramp-up and effectiveness. Planning & Forecasting: Contribute to quarterly planning, headcount forecasting, and strategic initiatives to support team scalability and business growth. Process & Playbooks: Collaborate with CS leadership to standardize and improve workflows, playbooks, and success plans across the team. Cross-Functional Partnership: Work closely with Sales, Product, Support, and Marketing to ensure seamless customer experiences and feedback loops. Customer Engagement Strategy: Help define and execute engagement models by segment, customer maturity, or product line. Customer Risk Management: Proactively identify at-risk accounts and collaborate with CSMs and cross-functional teams to mitigate churn through tailored success strategies. Requirements 5+ years of experience in Customer Success, Account Management, or a similar client-facing role, ((or 2.5+ years of experience in similar roles at Aidoc)). 1+ years of team leadership experience (formal or informal), with a demonstrated passion for coaching, mentoring, and people development. Experience in Healthcare and AI industries for 2.5+ years. Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment. Excellent communication and relationship-building skills, especially with cross-functional teams and external stakeholders. Comfortable using CS tools like Gainsight, Catalyst, Salesforce, or equivalent platforms. 25%-50% travel Candidates must be based in the Northeast U.S. or Florida and within reasonable distance of a major airport. Preferred Qualifications Experience in a B2B SaaS company or in managing enterprise customer relationships. Familiarity with customer lifecycle management, success planning, and customer journey mapping. Demonstrated success improving customer retention and expansion. Working at Aidoc We're a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We're looking for mission-driven people excited to do transformative work. We have offices in Tel Aviv, Barcelona and New York City, but Aidoc is a remote-first workplace. We're able to hire US-based employees across the continental United States, although certain roles may be region-specific. What we offer: A range of medical, dental and vision benefits Stock options for all full-time employees 20 days of paid vacation, plus sick days and holidays A 401(k) plan, life insurance, plus long and short term disability The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
$69k-134k yearly est. 1d ago
GTM Strategy & Operations Manager
Anrok, Inc.
Team manager job in New York, NY
San Francisco, Salt Lake City, or New York City Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity. As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere. Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever-changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance. Our customers include: 40% of Forbes Top 50 AI companies 20% of Forbes Top 100 Cloud companies Top companies like Notion, Anthropic, and Cursor We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures. We're looking for a GTM Strategy & Operations Manager to bring rigor, insight and scalable processes to our sales organization. You'll own core operations (compensation planning, territory and process design) for a growing team of Account Executives, while laying operational foundations for growing functions such as Partnerships and Sales Development. The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer - beginning with their very first conversation with our team. In this role, you will Own sales operations end-to-end for our Account Executive function, including compensation planning, territory design, capacity modeling, and revenue forecasting Partner closely with GTM leaders to build scalable, user-friendly processes and optimize their decisionmaking with data-driven insights and strategic recommendations Operationalize our evolving sales methodology by designing systems to measure and improve adoption and execution Build operational foundations for Partnerships and Sales Development, establishing initial processes, tooling and reporting enabling these functions to grow and scale Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the sales organization What excites us 4-6 years of experience in GTM/revenue operations, sales operations or a similar role Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale Track record of building trust and credibility with GTM leaders and cross-functionally to drive impact Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background You don't need to be (and won't be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required Bonus points for experience in partner/channel sales operations What we offer The equity upside of an early-stage startup with the product-market fit of a later-stage company. Daily lunch and snacks for those working out of our office hubs. Medical, dental, and vision insurance covered 100%. One Medical membership covered, flexible sick benefits, and more. Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with. Annual team off-sites and in-person opportunities around our growing Anrok hubs. Home office setup stipend to ensure you have the equipment you need to thrive at work. At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Anrok recruiters will only reach out via LinkedIn or email with an anrok.com domain. Any outreach claiming to be from Anrok via other sources should be ignored.
$80k-128k yearly est. 1d ago
Overseas Restaurant Operations Manager
Comrise 4.3
Team manager job in New York, NY
Salary: $100,000 annually We are seeking an experienced Overseas Restaurant Operations Manager to lead and optimize regional operations across overseas markets. This role is responsible for driving operational excellence, profitability, compliance, and partner relationships while aligning regional performance with the company's strategic goals. Key Responsibilities Develop and execute overseas regional operating strategies and annual plans aligned with company objectives, ensuring achievement of performance and growth targets. Translate regional operational goals into actionable plans, setting clear objectives for each assigned market, and providing guidance, oversight, and performance management to regional teams. Drive revenue growth and profitability across overseas restaurant locations through effective cost control, sales optimization, and operational efficiency. Oversee and continuously improve standards related to food safety, operational processes, labor management, and regulatory compliance across all assigned regions. Build and maintain strong working relationships with regional partners, ensuring consistent communication and reinforcement of company culture, values, and brand standards. Ensure compliance with overseas trade regulations and local laws, while leading, managing, and advancing cross-regional projects and initiatives.
$100k yearly 1d ago
Team Lead, Global Series Royalties & Legacy Entities
Springer Nature
Team manager job in Jersey City, NJ
Job Title: Team Lead, Global Series Royalties & Legacy Entities Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature. About the Role Own and continuously improve the end-to-end royalty operations for the Book series globally and established (legacy) book entities (legacy entities are publishing entities, where growth is limited to revised editions). From timely and accurate contract processing to calculations, statements, payments, and author query resolution, being part of the global Book Royalty department. Managing royalties for book series globally and working closely with publishing. Safeguarding controls and ensuring compliance with governmental, legal, and tax requirements. Act as a process lead or new sales models and package calculation models. In this role, you also act as deputy for the Global Royalties operations manager during peaks/absence. This role will be in our Berlin or Jersey City offices on a hybrid working model. Role Responsibilities: Book series editors' contracts, calculations & Statements Manage the End-to-end Royalty process for Book series. This includes maintaining current databases of series Editor obligations (royalty-bearing, fixed fee, non-royalty, and hybrid contracts), including tiering/escalators, deliverables, and exceptions. Review & process/link contracts of series editor obligations in the royalty system, release payments before due dates. Recommend and communicate payment policy changes based on meaningful and measurable data analysis. Oversee and approve 1st level payment entries for fixed fee agreements. Ensure SLA is met. Recommend policy / process changes. Ensure compliance with internal controls, regulatory requirements, and ensure the process is audit-proof. Partner with IT on fixes/enhancements; plan UAT and controlled releases. Identify and implement continuous improvement opportunities. Legacy entity book royalty contracts, calculation & Statements Ensure timely contract processing, validate royalty conditions, etc. Run/oversee and validate royalty calculations, including recoupments. Oversee the creation and submission of Royalty statements. Ensure queries from authors and internal stakeholders are resolved. Process lead New sales distribution models & Package calculation models Lead the design, governance, and evaluation of new royalty models related to new sales distribution models. Own package calculation models and allocation rules (e.g., title weighting, list price pro-rata, usage/consumption keys, Caps, multi-component splits). Define requirements, document assumptions of new royalty models, and align with Publishing, Tax, Legal, and Finance. Configure rules in the royalty system to automatically calculate the royalties of the new Royalty Business models, perform UAT, validate output, and sign off. Monitor variances between expected and actual allocations, drive root cause analyses and fixes, and communicate impact to stakeholders if abnormalities occur. All of the above need to be performed/executed in close conjunction with the Manager Global Royalty operations and VP Global AP & Royalties. Compliance, tax & Controls Ensure compliance with VAT/Tax, withholding tax, and reporting to the local government if required. Prepare materials for internal/external audits. Implement and track remediation actions of any audit outcome. Monitor performance, drive corrective actions, report issues, and discuss potential improvements with the Manager Global Royalty Operations. Work closely together with Finance, Legal, the compliance team, and Tax. Reporting, analytics Maintain monthly Royalty KPI's & Dashboards. Support Finance with accruals, reconcile sales interfaces. Report on recoupment progress for advances, outstanding balances, or balances to be written off. Leadership, Team management & Stakeholder management Lead any direct reports that manage all non-emerging entities. This includes: coaching, coverage planning, and performance reviews. Deputy for the manager of Global Royalty Operations. Work closely together with the Manager Global Royalty Operations on hiring employee replacements. Build strong relationships with Editorial/Publishing, contract management/Legal, Sales operations, AP, VMD, Tax, Finance, and IT. Experience, Skills & Qualifications: Bachelor's in accounting/finance / MBA (or equivalent). 5+ years of experience in a complex Royalty organization, and 2 years of Team lead experience. Strong knowledge of royalty accounting and core accounting principles. Proven contract interpretation (Royalty conditions, tiering/escalators, bundles, and exposure to usage-based royalty models. Hands-on with royalty solutions, such as Rights Line (Alliant), Vista Royalties, Virtusales (Biblio), Vistex. As well as a good understanding of ERP systems such as SAP, Oracle. SLA/KPI driven service delivery. Excellent in writing and verbal communication, customer service oriented. Process owner mindset: continues improvement mindset, end-to-end process accountability, understanding of how upstream and downstream input affects the processes, designing SOPs/controls, RACI, managing change, and measuring outcome. Think globally, standardization, and harmonisation. Operational: Hands-on, comfortable with allocation logic, scenario testing, UAT, customer-focused, and able to deliver under pressure. Analytics: Identify bottlenecks, perform root cause analysis, and fixes, confident with Excel, KPI storytelling, reconciliations, exception handling, variance analysis, and data-driven decisions. People management: Coaching, building, and guiding a team. Provide feedback, expectations settings, and actively discuss employee development/growth. Technical Capability:Uses technical / job knowledge and experience to meet and exceed job requirements/customer expectations. Efficiently manages workload and projects within set timelines and to agreed budget, achieving set objectives. Customer Focus (internal and external customers): Nurtures relationships by recognizing and delivering on internal and external customers' needs and opinions. Helps others to understand the implications of their decisions. Develops and sustains productive internal and external customer relationships. Relationship Building/ Teamwork (incorporating Communication, Influencing and Trust): Builds effective relationships through positive communication that motivates and influences others. Honest and trustworthy; a valued team member, actively involved in achieving team objectives. Works cooperatively and flexibly with other members of the team. Problem Solving: Takes initiative to identify current and potential problems and determines the best solution. Identifies the cause of problems and key issues through investigation; identifies effective, logical, and practical solutions. Personal Effectiveness (incorporating results focused, productivity, ownership, delegation): Produces outstanding results both professionally and personally by being proactive and committed. Continually focuses on achieving positive results contributing to the overall success of the business At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here gp/group/taking-responsibility/diversity-equity-inclusion If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. US employees are eligible for benefits including, but not limited to, medical, dental, vision, short and long term disability, life and AD&D insurance, tuition assistance, employee assistance program, paid vacation and sick time, flexible spending accounts, and a 401k retirement savings plan.In order to comply with various pay transparency laws and legislations in the United States, the salary range and benefits for this position are included. This information is only applicable to US-based candidates and the actual salary offer may vary based on work experience, education, skill level and equity. Salary ranges differ by country due to various local market considerations. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country. US Annualized Base Salary Range: $90,000 - $110,000. For more information about career opportunities in Springer Nature please visit SpringerNatureCareers #LI-EP1
$90k-110k yearly 3d ago
Office Manager
Stout 4.2
Team manager job in New York, NY
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team. Impact You'll Make: This individual ("Office Manager") will manage the front office and reception facing portion of the New York office, general day-to-day flow of office operations and office engagement. They will be responsible for the organization, maintenance, and cleanliness of the entire office space. Additionally, they will oversee the coordination of the local administrative team, and assist the operations group with special projects (office move, event planning, employee training/on-boarding, philanthropic activities, manage building requests, and other administrative/planning requests as needed.) The ability to come in as early as 7:30 a.m. or stay as late as 6:00 p.m. when necessary is required. Assistance at off-site events in New York will be required with exceptions possible. What You'll Do: Supervise the receptionist and reception area Oversee coordination of local admin staff and provide guidance and direction to local admin staff Work closely with the facilities team and assist with office renovations, build-outs, moves, IT fixes and changes, decommissioning, and communication Liaison with building management on facilities requests and building communication Serve as an ambassador for engagement of personnel encouraging attendance in the office and at Stout events. Manage operations credit card and submit weekly expenses Work closely with Regional Office Leader on event planning: Lead/Participate in office Colleague Connection Committee (CCC) and organize office events; i.e. holiday parties, summer events, volunteer day, monthly happy hours and other gatherings Maintain Budget for Office Related Purchases Organize quarterly staff meetings; secure meeting room, coordinate setup and teardown Handle new employee onboarding process Order business cards, key cards, set up FedEx login, etc. Perform admin handbook training for new hires Facilitate employee headshot photos Assist Human Resources with various training in Chicago as well as dinners and group events Assist with firm and office-wide initiatives Supervise records management process (manage records to/from off-site storage) Manage local office information on SharePoint Assist with HubSpot (data management) Maintain Supply Rooms/Kitchens/Snack Stations stocked and organized Keep inventory of office supplies needed, order and put away Keep inventory of kitchen supplies needed, order and put away Keep inventory of Snack Station, order and set out weekly - Maintain snack budget Work with vendors on new pricing and opportunities Process FedEx requests when needed Keep inventory of FedEx supplies needed, order and put away Maintain organization/cleanliness of entire office space Perform weekly walkthroughs to keep the office clean and organized Stock designated printer with paper and act as a backup Order RICOH copier toner and keep stocked Coordinate messenger delivery as needed Arrange First Aid/CPR/AED training Keep inventory of tabs/binding supplies needed for report production, order and put away Answer door for deliveries and distribute packages Manage GBC equipment maintenance requests Phone coverage backup for reception as needed Complete report production as needed Act as backup for other departments and offices Assist with other administrative requests including travel arrangements, copy jobs, scan jobs, reports, etc. What You'll Bring: Project management experience and skills necessary Ability to be flexible and adapt to changing situations Ability to work in a fast-paced environment necessary Positive attitude Ability to stay calm and collected under pressure Strong organizational skills necessary Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook) Strong grammar and writing skills Ability to multi-task and prioritize Work product that reflects a high degree of accuracy Detail oriented Ability to interact professionally with clients and employees Must present a professional appearance Reliable Team player Experience with a multi-line phone system Ability to lift up to 50 lbs. Education and/or Training: 4-year degree in a related field preferred (business, communication, marketing) Minimum 6 years relevant experience necessary (project management/office management) Experience working within a professional services firm a plus Experience working within a law firm a plus Must be qualified to work in the U.S. without employer sponsorship How You'll Thrive: In this dynamic role, you'll have the opportunity to showcase your leadership, organizational, and problem-solving skills while making a meaningful impact on your team and office environment. Salary Range A reasonable estimate of the current range is $80,000 - $100,000 annually. This role is also anticipated to be eligible to participate in an annual bonus plan. Available benefits are based on eligibility. Our Total Rewards package includes a variety of options, including medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and access to other wellness-focused benefits. Depending on employment category, Stout offers Personal Time Off per calendar year based on standard work hours and years of service or Discretionary Time Off. Additionally, each year the firm publishes a calendar of holidays to be observed during the year. Information about benefits can be found here - en/careers/benefits. Applications are reviewed on a rolling basis, with no set closing date. Recruitment will continue until the position is filled. Stout encourages qualified candidates to apply promptly to any role(s) that interest them to ensure full consideration. Why Stout? At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life. We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve. We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals. Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives. Learn more about our benefits and commitment to your success. en/careers/benefits The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Stout is an Equal Employment Opportunity. All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law. Interested in joining a rapidly growing group of bright, ambitious professionals in a work environment that values culture, inclusion, and personal growth? Stout might just be the right place for you.
$80k-100k yearly 2d ago
Team Leader, Australia Awards South-Asia & Mongolia
Palladium 3.1
Team manager job in New York, NY
We are searching for an experienced Team Leader, Australia Awards South-Asia & Mongolia at our Colombo facility. Primary Duties and Responsibilities: The Team Leader at AASAM leads the delivery of all aspects of the AASAM program, including strategic oversight of program objectives, team activities, program delivery, and engagement with program partners. This role involves ensuring the program remains innovative, adaptable, and capable of delivering high-quality, cost-effective development outcomes in accordance with the client Head Contract. The Team Leader is responsible for developing close relationships with donors, developing and implementing program strategies, maintaining technical rigor, and enabling a high-performance, collaborative culture. Additionally, the Team Leader oversees budgeting, monitoring, and risk management, while translating client objectives into effective actions. The role also includes overseeing Palladium's intelligence gathering, learning, and communications to enhance the program's reputation among stakeholders. Australia Awards - South Asia and Mongolia is managed by the Australian Government's Department of Foreign Affairs and Trade (DFAT) and is administered by Scope Global Pty Ltd (a wholly owned entity of Palladium International Pty Ltd). It is a multi-country program with service delivery offices in Colombo, Dhaka, Islamabad, Kathmandu,Thimphu and Ulaanbaatar. Leadership, coordination, and support are provided by a regional team based in a range of locations in the South Asia region as well as in Scope Global's Offices in Adelaide and Brisbane. Australia Awards are provided to build the skills and knowledge of individuals so that they can contribute to their country's development, and to support the ongoing development of links between Australia and the countries to which it provides development assistance. The Australia Awards are an important part of the Australian Government's focus on public and economic diplomacy, and provide long term Scholarships, Short Courses and other training opportunities. The Team Leader manages the entirety of Australia Awards South Asia and Mongolia, working closely with DFAT Canberra and the DFAT posts in program countries. The Team Leader oversees all Program Country Offices and has overall management responsibility for all Program staff. This position is based at the Regional Hub in Colombo, Sri Lanka. Frequent travel to other program locations will be an essential part of the role. Primary Responsibilities The primary responsibilities of the Team Leader can be broadly described as follows: Effective strategic leadership and relationship management Provide strategic and operational management of all aspects of the program Provide strategic and technical direction to staff, and strategic and technical advice to DFAT as required, including on the selection, design and implementation of all program modalities Participate in, or lead (when directed to do so) strategic engagement with partners Participate in all key discussions with DFAT and respond to all requests for information in a timely fashion Develop and maintain productive working relationships with DFAT, program stakeholders, and within the contractor team Effective Program Management Ensure successful delivery of services, and ensure those services are consistently of high quality Oversee the ongoing development and implementation of program planning and management systems, monitoring and evaluation, alumni engagement and communication and stakeholder relationships Ensure on-time delivery of all required program outputs to a high quality standard Oversee the establishment and operation of all program offices with all necessary staff and operational resources Effective team leadership and development Lead all program staff in the active pursuit of social inclusion, equity and ethical standards including attention to gender, disability, child protection, anti-corruption and participation Take responsibility for the performance and management of all program staff, providing particular mentoring and support to Country Program Managers to enhance and develop their skills by implementing, development, coaching and mentoring practices and by assigning each Country Program Manager senior responsibility as program-wide practice leader in a designated area Effective team performance Promote of a positive program and AASAM team culture Contribute to continuous improvement in service delivery and program performance Maintain a general understanding of other Programs and Projects at Palladium and identify areas for networking and collaboration Work with a collaborative and team based approach Quality and Legislative Compliance Comply with DFAT and Palladium policies, procedures, practices and quality systems Comply with role specific policies and procedures Ensure role specific procedures and all relevant documentation are kept current and available on SharePoint Other Travel locally and internationally, as required. Advocate for Palladium and Australian development priorities Comply with, and advocate for, DFAT's policies in all aspects of implementation, including gender, disability, fraud and anti-corruption, PSEAH, child protection and environmental and social safeguards. This includes incorporating policy principles into planning and everyday work, promoting process improvements, and reporting concerns to your Line Manager or Palladium's Integrity Hotline (details on Palladium website). Operate with high levels of integrity, consistent with the intent of DFAT's Ethics, Integrity and Professional Standards Policy Manual. Required Qualifications: Minimum Education and Experience Required 10 years or more experience in strategic leadership and senior management of international development programs, ideally relating to scholarships, capacity building or training; Demonstrated skills in effective communication and collaboration with stakeholders from many different perspectives, including DFAT and partner governments. Demonstrated capacity to manage staff and build teams across multiple locations, cultures and language groups, working respectfully and in a way that builds staff capacity, commitment, ownership and performance; Proven capacity to develop, manage and oversee significant budgets; Ability to adapt and respond to changing circumstances; Demonstrated understanding of development and developing country contexts; Outstanding verbal and written communication skills, including the ability to negotiate with a variety of different people and to communicate complex issues in plain language; Proven ability to live and work effectively in cross-cultural contexts; High ethical standards and a commitment to demonstrating integrity and professionalism; Relevant tertiary qualifications. Desired 1. Experience living and working in South Asia 2. Relevant language skill Closing date: Saturday 24 January 2026, 11.59pm AEDT Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at and we will be in touch to discuss. Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Apply now Share Save Job
$35k-51k yearly est. 5d ago

Learn more about team manager jobs

How much does a team manager earn in Paterson, NJ?

The average team manager in Paterson, NJ earns between $72,000 and $193,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Paterson, NJ

$118,000

$72,00010%

$118,000Median

$193,00090%

What are the biggest employers of Team Managers in Paterson, NJ?

The biggest employers of Team Managers in Paterson, NJ are:

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Strategic Customer Engagements, GTM Deal Lead, GDSP

Head of Customer Success - Fintech Growth Leader

Global Customer Enablement Leader

Customer Growth Strategist - Financial Services

Clinic Support Supervisor (Full Time)

Director of Customer Care

Front Office Manager

Operations Manager- EDI/ Customer Service

Customer Experience Manager

Nurse Team Leader

Office Manager

Office Manager & Chief Calendar Clerk

Private Equity Team Lead, Professional Liability/Cyber, Financial Lines

Care Team Lead - Home Health (Brooklyn)

Customer Success Team Lead

GTM Strategy & Operations Manager

Overseas Restaurant Operations Manager

Team Lead, Global Series Royalties & Legacy Entities

Office Manager

Team Leader, Australia Awards South-Asia & Mongolia

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How much does a team manager earn in Paterson, NJ?

What are the biggest employers of Team Managers in Paterson, NJ?