Office Manager
Team manager job in Miami, FL
DUTIES AND RESPONSIBILITIES
Manage office reception area, office, and monitor member/guest flow, answer phones and route messages and requests.
Manage meeting spaces to ensure compliance with guidelines, including space for member group meetings, grievance hearings, arbitration meetings and case-related depositions.
Provide logistical and staff support for rallies, member meetings and training courses, events and conferences as needed. This includes booking space, negotiating with caterers, bus companies and other vendors as needed.
Provide administrative support for the district's grievance work.
Data entry and processing of membership applications.
Preparing weekly reports on expenses, membership cards, and other needs.
Serve as liaison to Human Resources, Information Technology, Data and Accounting departments based in our headquarters office in New York City. Ensure that process and protocol are consistent with the rest of the organization.
Other administrative support including processing invoices, mass mailings, ordering supplies, etc.
Other duties as determined by the Staff and District Directors.
QUALIFICATIONS AND EXPERIENCE
Experience handling administrative functions in a fast-paced office.
Proficiency in MS Office, including Power Point. Ability and interest in learning internal data and workflow systems required including CRM and our membership database.
Strong customer service skills, including experience working with people of diverse backgrounds.
Excellent verbal and written communications skills including effective business writing.
Ability to plan work, prioritize and meet deadlines.
Motivated self-starter who also enjoys being part of a team.
Bilingual Spanish/English both written and verbal required; written and spoken Haitian Creole is a plus.
Office Manager
Team manager job in Fort Lauderdale, FL
Oversees the daily operations of the office. Ensure that the office is operating smoothly, maintain office equipment and schedule repairs, liaise with property managers for any office/building issues, oversee and support any administrative duties.
Responsibilities
Answers incoming calls and greet guests in professional manner
Ensures that common areas (including reception, meeting room, breakroom, printer area) of the office are presentable and neat at all times
Contacts maintenance for any office repairs needed (lights, fixtures, screens, all facilities)
Works with building management to facilitate building access (keys/FOBS, etc)
Keeps supply room stocked and organized; places orders when needed
Maintain leased storage units and conduct a Quarterly inventory
Distribute incoming IYC Team mail
Oversees cleaning personnel to ensure work is being done efficiently
Work with IT and HR departments to deploy equipment; oversees inventory and assists with troubleshooting
Assist in and attend Boat Shows
Contribute to company and department tasks and special projects as assigned
Qualifications
Minimum 1-2 years experience in similar role
Proficient with Google workspace, MS Office
Business Admin degree a plus
Operations Manager
Team manager job in Fort Lauderdale, FL
Resource 4 Floors is South Florida's premier provider of flooring services for commercial projects, specializing in corporate offices, healthcare spaces, and higher education facilities. With over four decades of expertise, we offer tailored solutions from concept to completion, emphasizing sustainability and excellence for lasting results.
Resource 4 Floors offers competitive salaries and benefits, including 401K with matching benefit, Medical Premium contributions. This position is also eligible for vehicle and phone expenses reimbursements and annual bonus.
Job Summary:
The Operations Manager is responsible for overseeing all flooring installation projects, managing a diverse team of flooring mechanics, junior mechanics, helpers, and delivery associates, and ensuring the smooth operation of the warehouse. This role entails coordinating with project supervisors, maintaining inventory, ensuring adherence to safety and quality standards, and fostering effective communication between teams and clients.
Key Responsibilities:
Team Leadership and Development:
Supervise and lead the flooring installation team, including Senior Flooring Mechanics, Junior Mechanics, Apprentices, and Delivery Associates.
Train and mentor staff on installation techniques, safety protocols, and company standards.
Monitor team performance and provide feedback to improve skill levels and efficiency.
Project Management:
Oversee the planning, scheduling, and execution of flooring installation projects from start to finish.
Review all new projects in Monday.com, assigning appropriate supervisors and teams based on project complexity and requirements.
Collaborate team members to align project timelines and resource allocation.
Price out labor for complex or large-sized projects to ensure accurate budget estimates and effective resource management.
Warehouse Management:
Oversee the daily operations of the warehouse, including the organization and management of flooring materials and tools.
Ensure accurate inventory tracking, storage, and handling of materials to prevent loss and ensure timely availability for projects.
Coordinate with suppliers for material orders and manage incoming shipments, ensuring all materials meet quality standards.
Quality Assurance:
Conduct regular inspections of installations to ensure compliance with company standards and client expectations.
Address and resolve any installation defects or issues promptly, ensuring corrective actions are implemented.
Maintain documentation of quality checks and installation progress.
Safety and Compliance:
Enforce safety protocols and ensure that all team members use personal protective equipment (PPE) as required.
Conduct safety training sessions and maintain records of safety incidents.
Ensure compliance with local and industry safety regulations.
Documentation and Reporting:
Ensure accurate completion of project documentation, including timelines, estimates, and progress reports.
Utilize project management tools (e.g., Monday.com, Exak Time) to track project statuses and team hours.
Analyze project data to identify trends and areas for improvement.
Resource Management:
Manage inventory of flooring materials and tools, ensuring they are organized and readily available for installation teams.
Oversee the maintenance and proper storage of tools and equipment used in flooring installations.
Ensure the warehouse is clean, organized, and compliant with safety standards.
Plant Operations Manager
Team manager job in Fort Lauderdale, FL
As the Operations Manager at a marine air-conditioning manufacturing facility, you will play a pivotal role in leading day-to-day operations while driving continuous improvement across safety, quality, productivity, and cost. This role is ideal for a hands-on leader with a strong foundation in Lean Manufacturing and a passion for developing people and processes to achieve operational excellence.
Key Responsibilities
Operational Leadership: Oversee all aspects of daily manufacturing operations to ensure efficient production, on-time delivery, and adherence to quality and safety standards.
Lean & Continuous Improvement: Champion Lean Manufacturing principles, implementing process improvements that eliminate waste, increase throughput, and enhance workplace organization.
Strategic Execution: Partner with the General Manager to develop and execute operational strategies that align with overall business goals.
Team Development: Lead, mentor, and develop a team of supervisors and production staff, fostering a culture of accountability, safety, and engagement.
Production & Workflow Management: Monitor production schedules and system performance to identify and resolve bottlenecks, ensuring smooth workflow and optimal resource utilization.
Cross-Functional Collaboration: Work closely with Supply Chain, Quality, Engineering, and Sales to integrate operations with order management, logistics, and customer fulfillment processes.
Quality & Compliance: Ensure all products meet internal and industry quality standards, while maintaining compliance with environmental, health, and safety regulations.
Cost & Resource Management: Prepare, monitor, and manage operational budgets, focusing on efficiency, waste reduction, and cost optimization.
Supply Chain Coordination: Collaborate with procurement and logistics to ensure consistent supply of raw materials and timely component delivery.
Qualifications
Bachelor's degree in Engineering, Operations Management, or a related field (MBA or Six Sigma certification a plus).
7+ years of progressive operations or manufacturing leadership experience.
Proven success implementing Lean Manufacturing and continuous improvement initiatives.
Strong knowledge of production planning, quality systems, and EHS compliance.
Excellent leadership, communication, and problem-solving skills.
Experience in HVAC, marine, or related manufacturing industries preferred.
Operations Manager
Team manager job in Miami, FL
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
Competitive Compensation
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Paid Holidays and Paid Time Off
SUMMARY:
Directs and coordinates activities of warehouse and transportation operations to obtain optimum use of equipment, facilities, and personnel by performing the following duties personally or through associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Clear reporting on the period GM report is a key requirement, with clear actions for deficiencies as well as opportunities. The report should prompt an open discussion of all other issues as well as responsible reporting on the period report. A clear insight into the working of the branch and the company should be the outcome.
Directs all warehouse and transportation operations, closely interacting with department associates.
Reviews results of warehouse and transportation operations, compares them to budget. Works Branch General Manager, to take corrective actions to achieve results.
Responsible to review sales levels in order to determine allocation and assignment of associates for warehouse and distribution departments. Manages and prioritizes, projects, and schedules.
Reviews and analyses weekly and period reports. Makes recommendations or takes actions to achieve desired results.
Responsible for all areas of inventory control and implementing BakeMark Best Practices.
Responsible for sanitation and physical condition of warehouse, material handling equipment, and rolling stock. Schedules and supervises all repairs as needed, to include review of bids, and subsequent service agreements. Recommends capital expenditures for acquisition of new equipment to increase efficiency and services of operations department.
Responsible for managing food safety and security for the branch.
Responsible for the safety of departmental associates and visitors. Directs investigations of all accidents, and recommends corrective actions. Follows up to ensure that appropriate corrective actions are taken.
Ensures compliance with warehouse and transportation related administrative policies, procedures, safety rules, and governmental regulations.
Directs salvage of products identified as damaged or spoiled.
Directs investigations into causes of customer or shipper complaints and responds accordingly. Follows up on ALL customer requests and inquiries to ensure appropriate response is made and customer is satisfied.
Works closely with union representatives at bargaining unit Branches. Serves as first point of contact for union communication and grievances.
Treats all customers (both internal and external) with respect, courtesy, and kindness.
Upholds and complies with policies and attitudes adopted by the company.
Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
Other duties may be assigned to meet Company goals.
BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
Operations Manager
Team manager job in Miami, FL
WHO WE ARE:
The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
WHO WE ARE LOOKING FOR: Operations Manager
POSITION SCOPE:
We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processing and the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and communicate and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience, appropriate inventory levels, and store ease-of-use.
Responsibilties
Participate in inventory cycle counting and use active problem solving to investigate discrepancies.
Investigate and resolve negative on hands
Follow up on open transfers to ensure completion
Protect the company's inventory and assets through thorough inventory management, accurate and timely cycle counts and resolve inventory concerns.
Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor.
Monitor internal inventory movement via transfers.
Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor.
Provide sales support on the floor as needed including wrapping, client services, hospitality or any needs as directed by manager on duty.
Act as manager on duty when needed and in the absence of Store Manager and Assistant Store Manager. This could include opening and closing the store, approving employee timecards, completing bank deposits, counting registers and assigning tasks as needed.
Ensure timely communication with management and sales team regarding new arrivals and product replenishment.
Monitors the After Sales, Before Sales and product return processes.
Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate or external vendors to report, catalogue, prioritize and resolve areas that impact store structural function and image.
Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments.
Maintain organized shipping area ensuring all outgoing merchandise is properly packaged and within our shipping guidelines.
Manage courier relationships to monitor shipments and file claims when necessary.
Order and manage non-merchandise supplies like stationery and packaging and restock the boutique as needed.
Maintain client order workflow including overseeing the Bench Jewelers workflow, coordinating artwork, managing order flow, prioritizing and escalating urgent orders, and pulling pieces for studio work.
Confirm product details, quality level and assembly accuracy before processing.
Work with sales team and fulfill all orders and maintain systems for up-to-date information.
Administer quality checklist and validate using brand standards.
Accurately document all inventory movement for orders.
Log and track customer returns for repair using Repair Tracker.
Monitor and log unfulfilled work orders and track incomplete orders
Complete tasks and projects assigned by Store Management.
Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency.
Review operations processes and performance, recommend solutions for improvement as needed for store efficiency.
QUALIFICATIONS:
Minimum of high school degree, bachelor's degree preferred.
Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience
Mac proficient, advanced excel skills and knowledge of design programs a plus
Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes
Strong written and verbal communication skills
Self-starter and multi-tasker
Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational
Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team
Team Operations Manager - The Tzinker Team (Bal Harbour, Miami)
Team manager job in Miami, FL
Disclaimer: The below posting is on behalf of The Agency Bal Harbour, a Global Partner of The Agency.
About the Role
📈 Reports To: Daniel Tzinker (Team Lead, Tzinker Team at The Agency RE)
The Operations Manager is the driving force behind the Tzinker Team's efficiency, organization, and growth. As Daniel's right-hand person, you'll manage all business operations, ensuring that agents, staff, and systems work seamlessly together.
This role owns the people, processes, and systems that power the team. You'll oversee and optimize team performance, implement efficient workflows, and ensure lead conversion, contact management, and transactions are handled flawlessly. The ideal candidate is a highly organized leader with real estate operations experience, a deep understanding of sales team management, and a passion for driving business success.
This is a high-impact, in-office role-you'll be embedded with the team daily in Bal Harbour, working directly with Daniel, agents, and staff to keep the business running at peak performance.
Responsibilities 1. Business & Team Management
Act as Daniel's second-in-command, handling all operational and administrative functions so he can focus on generating and closing deals.
Manage & support all team members, including:
Transaction Coordinator
Inside Sales Associate (ISA)
Marketing Manager
Team Agents
Prepare for and lead weekly team meetings to ensure alignment, progress tracking, and accountability.
Conduct regular 1:1 check-ins with each team member to provide guidance, track progress, and address roadblocks.
Host bi-annual performance reviews for all staff and agents, setting clear goals and expectations.
Hold agents accountable for:
Converting team-generated leads into active clients and closings.
Following up on listing inquiries and converting them into direct clients.
Executing their business development plans to grow the team's overall business.
Recruit, onboard, and train new team members as needed.
2. Contact & Lead Management
Oversee and maintain an organized, up-to-date contact database across multiple platforms:
Follow-Up Boss (CRM)
APT (The Agency's CRM)
ActivePipe (E-Blast & Marketing Automation)
RedX (Outbound Prospecting System)
Ensure all leads and past clients are actively engaged with the right follow-up systems in place.
Monitor lead conversion efforts, ensuring proper outreach and nurturing to maximize opportunities.
Collaborate with the Inside Sales Associate (ISA) to optimize lead flow and prospecting efforts.
3. Operational Readiness & Growth Strategy
Ensure smooth day-to-day operations, identifying and eliminating inefficiencies.
Optimize systems and workflows to improve team productivity and profitability.
Develop & implement business growth strategies, ensuring the team continues to scale effectively.
Manage budgets & financial tracking, ensuring operational expenses align with revenue goals.
Collaborate with Daniel on long-term planning, helping steer the business toward future success.
4. Performance Tracking & Reporting
Own team performance tracking & reporting, ensuring clear visibility into business results.
Monitor key performance indicators (KPIs) for lead conversion, agent production, sales volume, and revenue.
Generate weekly/monthly reports to track pipeline, closed deals, and agent performance.
Ensure accountability through regular performance insights, helping optimize team success.
Who You Are
Real Estate Operations Expert: You have strong experience managing high-functioning real estate teams, keeping them organized and performing at their best.
Sales Team Leader: You know how to hold salespeople accountable, drive performance, and create a winning culture.
Tech-Savvy & Systems-Oriented: You're comfortable with real estate CRMs, marketing automation, and prospecting tools.
Master of Organization & Execution: You create and implement systems that drive efficiency and growth.
Proactive Problem-Solver: You anticipate challenges and find solutions before they become problems.
Strong Communicator & Leader: You can motivate, guide, and manage a team with clarity and confidence.
Growth-Minded: You thrive in fast-paced, high-growth environments and are always looking for ways to improve the business.
Bilingual is a Plus: English required, fluency in Spanish, Russian, or Hebrew preferred.
It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.
Auto-ApplyAssociate Customer Experience Manager
Team manager job in Miami, FL
Keep our communities fed. Our focus is simple but meaningful - from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities. As an Associate Customer Experience Manager, you will support the business side of the relationship for Independent customers in a region or for a specific Chain under the direction of the Sr. Manager, Customer Experience. This position builds and maintains working relationships with customers' operational management to achieve high levels of customer satisfaction in relation to the company's operations and adherence to standard operating procedures. The role is responsible for day-to-day transactional items and contributes to cross-functional teams in delivering projects and programs that solve problems and remove obstacles for the Customer. You will work collaboratively with cross-functional Customer Experience (CXT) members to identify root causes of operational issues and secure alignment and resources to address chronic challenges.
Job Description
+ Full-Time, On-site Role
+ Location: Miami, FL (with regular travel to retail store locations)
You will contribute by:
+ Facilitating communications with stakeholders as appropriate.
+ Effectively communicating with customers to resolve service issues and evaluate their requests.
+ Supporting the preparation of customer presentations to review project scope and progress.
+ Monitoring and supporting operational KPI improvement across assigned customers.
+ Assisting in influencing customer decision-making on key improvement initiatives.
+ Supporting new customer start-ups as requested.
+ Supporting operational planning around key customer events, such as holiday planning, grand openings, anniversary sales, and major in-store events.
+ Communicating and managing changes in Company operational policies and procedures as directed.
We're searching for candidates with:
+ Retail operations background is required
+ Knowledge of supply chain is strongly preferred
+ Strong communication skills
+ Strong analytical and business acumen
+ Strong project management skills
+ Strong technical computer skills
+ Willingness and ability to travel frequently
+ 2-5 years of relevant work experience
+ Bilingual (English/Spanish) is required
Environment:
+ Store : Office Temperature (65F to 75F)
+ Office : Office Temperature (65F to 75F)
We offer:
+ Weekly Pay
+ Benefits available from day 1 (medical, dental, vision, and more)
+ Company matched 401k
+ PTO and Holiday Pay offered
+ Career Progression Opportunities
+ Tuition Reimbursement
+ Employee Health & Wellness program
+ Employee Discounts / Purchasing programs
+ Employee Assistance Program
Every person matters.
We keep our values alive through a culture that embraces differences and ensures that every person matters.
The Fine Print
This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers.
Qualifications
Bachelor's Degree - General Studies
Shift
1st Shift (United States of America)
Company
C&S Wholesale Services, LLC
About Our Company
C&S Wholesale Services is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At C&S, We Select the Best & those with the motivation, pride, and drive to succeed in our fast-paced world.
Working Safely is a Condition for Employment with C&S Wholesale Services, Inc. C&S Wholesale Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Company: C&S Wholesale Services, LLC
Job Area: Chain - SE
Job Family: Sales
Job Type: Regular
Job Code: JC1716
ReqID: R-264901
Manager, Customer Support
Team manager job in Boynton Beach, FL
Are you interested in driving customer success and the utilization of cutting edge, innovative products and analytical instruments? Do you thrive on defining team goals, driving customer engagement, and creating winning customer experiences? Do you love idea of helping customers and technical end users learn how to use new products, troubleshoot existing instruments, and improve sustainability of instruments? If you answered yes, let's discuss our Manager, Customer Support role today!
Snapshot of What You'll Do:
The Customer Support Manager leads the Customer Support organization unit which is responsible for the following functions:
Customer Support: Providing the best possible technical support to our customers (sales subsidiaries and distribution partners), answering all service-related and standard questions concerning our products, passing on customer feedback and customer requirements to those responsible to sustainably improve product quality, and providing additional ideas for future product developments.
Repair: Providing fast, high-quality, and cost-effective repairs for customers in-house.
The Impact You'll Make:
The Customer Support Manager has excellent troubleshooting skills, product knowledge, and engages with inter-company teams to drive successful initiatives. Job duties include:
Ensuring every staff member receives the appropriate mentoring and development needed to be successful by conducting regularly scheduled meetings and providing enriching guidance and feedback
Ensuring all service employees are properly trained and cross-trained on instruments by auditing trainings and providing feedback
Ensuring all service employees are properly trained and cross-trained on support (email, web, CRM) by auditing interactions and providing feedback
Monitoring customer service feedback and implementing and tracking improvements
Managing the improvement process for OBF and warranty repair cases up to the final C1 quality notification
Creating error statistics (notifications from customer sites) and informing the people responsible
Maintaining constant communication and contact with staff to pass on information and to maintain an open, positive, cooperative, and productive work environment
Performing repairs internally and supporting those responsible for service at the subsidiaries and sales partners
Processing repairs and returns, and adjustment of in-house instruments
Monitoring all projects assigned to department staff
Managing staff schedules to ensure appropriate coverage to support organizational requirements
The position requires up to 10% overnight travel domestically and internationally
Ensuring compliance as appropriate with US Export Administration Regulations, and reporting any deviations to Compliance Officer or Administrator
Planning and monitoring personnel capacities, cost centers, and internal orders
Optimizing processes, workflows, and workplaces and maintaining order and tidiness in the customer support department
All other duties as assigned
Education and Experience
The Customer Support Manager requires a combination of education, business understanding and good leadership, troubleshooting and communication skills. This role requires the following:
Bachelor's Degree in Electronics, Mechanical Engineering, Chemistry, Physics or related field
7 years of experience in technical customer support
5 years of experience managing a team
Strong customer service and communication skills
Demonstrated ability to handle multiple tasks in a fast-paced environment
Familiarity with SAP ERP, CRM or similar business process systems
Preferred skills include:
Master's Degree in Electronics, Mechanical Engineering, Chemistry, Physics or related field
Competencies We Look For:
The Customer Support Manager uses a variety of technical skills, industry knowledge and soft skills including:
Commitment & Initiative:
Leads according to the principles, vision and values of the organization
Shows strong support and enthusiasm in their work assignments
Launches projects timely, balances workloads and distributes work efficiently
Communication & Emotional Intelligence:
Provides clear instruction to employees, explains how product or process works, and is available to answer any questions that may arise
Ability to get a point across, create a compelling presentation and get buy-in for ideas
Inspires others to achieve better results and demonstrate emotional intelligence
Collaboration & Teambuilding
Works well with others on internal and external teams through interpersonal skills
Creates cross-functional teams that utilize the highest skill levels and provide developmental opportunities
Build rapport with other departments, build alliances and negotiates effectively
Critical Thinking & Problem Solving:
Approaches problem solving logically, researches options, avoids biases and focuses on meaningful data to draw the right conclusions even under pressure
Effectively identifies challenging or complex issues, evaluates options, and resolves in the best interest of the organization
Performs analysis to assess the needs of the department and creates a plan to meet the requirements
Department Accountability & Capacity:
Takes responsibility for all work activities and personal actions, follows through on commitments, and acknowledges and learns from mistakes
Can fully explain job duties and projects for all direct staff and redistributes work effectively
Can fully explain the scope, utilization, efficiency and value-added tasks of each employee
Employee Management & Development:
Demonstrates the ability to manage, lead and enable others
Helps employees progress in their career by mentoring on a consistent basis
Continuously clarifies responsibilities, priorities and expectations that align with company goals
Goal Development & Execution:
Identifies measurable opportunities for department and staff to improve
Creates opportunities to stretch staff out of their comfort zone
Puts into effect of a plan, order, or course of action with a certain degree of immediacy or urgency and does not hesitate or delay moving forward
Integrity & Financial Acumen:
Behaves honorably and ethically, is truthful and can be trusted
Understands and monitors the financial aspects including wages, allocations and expenses within area of responsibility
Uses sound judgement in decision making regarding financial matters
Quality & Innovation:
Works to the highest of quality standards by anticipating problems, testing and checking their work, and pays close attention to detail
Continuously looks for way to improve quality within their department and offers suggestions to others areas
Creates new and better ways for the organization to be successful while adapting to change and engaging in continuous learning to promote the growth of the individual and the organization.
Time Management & Dependability
Ability to achieve desired results within given time frames and decide between conflicting priorities
Shows up to work on time and is fully utilized and accounted for during work hours
Is relied upon and available when additional time and effort is required
Supervision Exercised
This role has supervisory responsibilities for 5 or more employees and participates in multiple projects and cross functional teams.
Physical Requirements & Working Conditions
While performing the duties of this position, the employee is regularly required to sit, stand, walk, observe, communicate and handle items such as computers, machinery and other equipment. The employee must occasionally lift and/or move up to 20 pounds.
Position requires the ability to obtain a Passport for international travel.
In regards to organizational issues, the employee will comply with the regulations set forward in the Anton Paar Employee Handbook, except if otherwise stated.
Anton Paar QuantaTec Inc. is an Equal Opportunity Employer. Employment opportunities at Anton Paar QuantaTec Inc. are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to: age, race, color, religion, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity, national origin, genetic information, sickle cell trait, marital status, disability, veteran status or any other characteristic protected by law.
#LI-JM2
Auto-ApplyCall Center Supervisor
Team manager job in Fort Lauderdale, FL
Driven by our Passion for People, our Operations Supervisors are experts in coaching, training and bringing the best out of our agents. Developing talent is their bread and butter-and our Ops. Supervisors consistently perform at a high level. They report directly into the Site Director of their respective sites. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word "strive" lightly. It embodies what we value.
Qualifications:
* Proven track record of ALL of the following:
* [S]ervice
* [T]enacity
* [R]esponsibility
* [I]ntegrity
* [V]ersatility
* [E]ntrepreneurship
* Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
* Empathetic and active listening
* Excellent communication skills: concision and clarity
* Passion for coaching, providing feedback and developing talent
* Positive outlook and enthusiastic attitude
* Conscientious team player
* Driven by delivering results
* Professional demeanor, put together
* Dependable and consistent
* 2-5 years of contact center or customer service experience with a minimum of two years in a leadership/management role
* Thrives in a fast-paced environment with changing priorities and goals
* Able to commute to our office in Ft. Lauderdale
Responsibilities:
* Model Inktel's Passion for People in every interaction.
* Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential.
* Implement strategies to keep attrition low.
* Oversee the day-to-day operation of your assigned program and ensure that program goals, such as service level, quality, and staffing, are met.
* Drive a culture of accountability, continuous improvement, and personal excellence.
* Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customers.
* Prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues.
* Work constructively with other departments, such as client services, quality assurance, training, and recruiting, to share ideas and leverage best practices.
* Develop and audit quality assurance strategies to ensure the delivery of world-class service.
Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan.
Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Front Office Manager - Hotel Experience Required
Team manager job in Miami, FL
Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.
Learn more about us at ****************
Position Overview and Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Manager is essential to supporting our hospitality products at the property level. This role provides five-star guest service by communicating with guests prior to arrival, greeting them upon arrival and assisting them throughout their stay.
This is an in-person position located on-site of the property.
What You'll Do:
Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service
Handle property assets, guest and resident information in a way that maintains Sentral standards, best practices, and policies and procedures
Work to organize guest stays to ensure thorough service throughout the guest experience
Ensure every guest experiences five-star service in a hospitality environment and actively seek five star/positive reviews from guests; coach Experience Team to do the same
Set the example for the Experience Associates by projecting an upbeat and positive attitude, warmly acknowledging all residents, guests, and vendors with a smile, greeting them first and conveying a willingness-to-serve attitude
Assist in development, creation and ongoing improvement of guest communications, Guest Book, Guidebook, and other items to promote guest experience as deemed necessary by Sentral and the General Manager.
Work closely with property team members to ensure that they are updated, trained, and ready when residents or guests have questions
Lead the Experience Team
Plan, coordinate and oversee resident and guest events with assistance of Sentral Marketing and Explorer teams
Oversee each guest experience through tasks including but not limited to ensuring room is inspected and amenity is placed, ensuring Experience Team knows when to expect guest, ensuring guest is having a great stay, ensuring guest departs and housekeeping is aware then re-inspecting the room for either another guest arrival or resident return
Prior to Head of Housekeeper position starting, manage the relationship with 3rd party housekeeping vendor
Lead Experience Team on implementing guest experience/events and communications
Learn and train others on community systems
Work closely with the Technology team to oversee hospitality technology implementations onsite
Assist in developing processes and SOPs for experience and reservations team as appropriate
Respond to booking inquiries, guest questions, onsite issue resolution and billing questions, and follow up with the guest to ensure satisfaction
Collaborate with Revenue Management team to ensure rate adjustments will help maximize booking revenue
Perform other related duties and assignments as needed and assigned
Skills and Experience
Bachelor's degree in hospitality management preferred
Experience in hospitality (hotels and resorts, private luxury clubs, travel management, etc.)
Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances
Exceptional interpersonal and self-awareness skills, including active listening skills
Proficient with communication technology and quick learner of new software
Excellent written and verbal communication skills
Demonstrated enthusiasm for creating inclusive and respectful workplaces
Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment
Ability to work a flexible schedule, including evenings and weekends
Community Team Perks + Benefits
Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars.
*Premiums apply for spouse, dependent, or family coverage plans
Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!
The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:
Stand behind a desk for the majority of an 8-hour shift
Move body in repetitive motions for extended periods of time
Work in a space that includes indoor and outdoor spaces, with and without covering
Move throughout the property as needed
Transport boxes and equipment weighing up to 20 pounds
Communicate with other persons in the building
Observe details in surrounding areas and on a screen
If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.
Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.
As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Office Manager/ Communications Specialist
Team manager job in Davie, FL
Are you highly motivated, detail oriented, and efficient? Are you up for a challenge, eager to learn, and looking to join an established and fast-growing company? If so, we're looking for talented and inspired candidates who are focused on teamwork, task completion, and customer satisfaction. If you are looking for a rewarding career, not just another job, then come join our team as a Office Manager/ Communications Specialist.
As a Office Manager/ Communications Specialist, you will be responsible for scheduling, sending quotes, email communications, phone communications, and business workflow.
This is a great position to get started in the business. You will learn all materials and costs associated with each item. There is room for advancements and commission once the knowledge has been acquired.
Job Type: Full-time
Pay: $18.00 - $30.00 per hour
Compensation: $17.00 - $30.00 per hour
Dental Office Manager
Team manager job in Delray Beach, FL
Job Description
At Smile Design Dentistry, we possess a passion for service and solution-driven purpose. Everyone is motivated to learn and demonstrate the utmost compassion where every voice is heard. We celebrate our wins and commitment to helping others.
Smile Design Dentistry offers very competitive base compensation, bonus plans, and benefits, including Retirement Savings Plan with 401(k) match, several medical insurance options, and much, much more.
As a successful Dental Office Manager, you will be responsible for the following:
Operational and Financial Excellence of your location.
Implement and continuously improve best practices through monitoring, evaluating and effective communication to practice staff.
Support all non-clinical operations of the dental office, including building and mentoring the team, providing leadership to non-clinician team members and driving revenue growth in your office.
Work hand in hand with patients and the clinicians to facilitate a seamless transition from discussion of treatment to payment plan commitment (financial agreement).
Maintain strict compliance with State, Federal, and other regulations, (e.g, OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).
You will be required to possess the following:
Proven ability to grow revenue and profit in a dental, healthcare, retail, pharmaceutical or other related industry location (preferred).
Experienced and adept at consultative sales.
Proven ability to ensure smooth, efficient and effective front office systems.
Ability to draw rational conclusions; apply sound judgment in decision-making and make decisions under pressure.
Dentrix or other Dental Practice Management Software experience (preferred).
Three (3) of more years of practical experience (preferred).
Exceptional written and verbal communication skills.
Strong interpersonal skills and the desire for professional growth.
Very professional appearance.
Be organized and possess a superior knowledge of dentistry.
Smile Design Dentistry is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
Dental Office Manager
Team manager job in Hialeah, FL
Job DescriptionBenefits/Perks
Competitive Compensation including performance bonuses
Attractive benefits including retirement planning and bonuses
Career Advancement
4Kids Dental is a burgeoning pediatric dental practice dedicated to providing top-notch oral care to predominantly Hispanic communities. We are seeking an office manager to lead our administrative team and help us deliver exceptional patient care. The ideal candidate must be highly organized and able to help implement and monitor operating systems and procedures.
Responsibilities
Efficiently manage the daily operations of the dental ofice
Lead and mentor staff to provide excellent patient experiences
Oversee scheduling, billing, insurance processing, and financial management
Handle patient inquiries and concerns
Implement and maintain office polices and procedures alongside Dental Service Organization
Monitor and improve office efficiency and productivity
Collaborate between dental office and Dental Service Organization to achieve practice goals
Negotiate contracts and pricing with vendors and service providers
Accurately maintain general office budget
Qualifications
Previous experience in Dental Office Management or similar position preferred
Leadership skills to inspire and motivate office personnel
Proficiency in dental software and office management tools
Excellent time management, organization skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication and interpersonal skills
College degree preferred
Earning Potential
Salary $40,000 + (and will depend on previous experience)
Bonuses based on performance metrics
Dental Office Manager
Team manager job in Wellington, FL
Are you a professional Dental Office Manager looking for a fulfilling Full Time opportunity?
Join Our Collaborative Dental Team as a Full Time Dental Office Manager at Wellington Smiles in Wellington, Florida!
This is an amazing opportunity for a confident leader who thrives in a fast-paced environment with suppoting team and positive culture, loves solving problems, builds strong teams, thrives on structure and accountability, and keeps the office running smoothly with professionalism and heart.
At Wellington Smiles you can take ownership, grow professionally, and be proud of what you help build every day.
Full Time Dental Office Manager Schedule
Monday through Friday 8:00am - 5:00pm, with lunch breaks
To learn more about this established practice: ************************
Dental Office Manager Job Summary
Within the Star Dental Partners affiliated network of dental practices, the Office Manager is responsible for monitoring and managing the operations of a single location. The Office Manager will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the support team and the primary dentist of the practice. The Office Manager works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.
Full Time Benefits
Quarterly Office Manager Bonus Incentive
Quaterly Growth Bonus Incentive
Monthly Employee Performance Incentive Program
401K
Paid Time Off
Paid Company Holidays, Bereavement, and Jury Duty
Paid Basic Life & AD&D insurance
Medical, Dental, and Vision
Short Term Disability
Voluntary Life & AD&D Insurance
Employee Referral Bonus Program
Pet Insurance
Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
Additional Practice Perks
Patient-centric community approach
Work/life balance
Opportunity for career growth
Professional development and support with continuing education
Strong business and operational teams
Employee Assistance Program for all employees and their household
Responsibilities
• Team leadership, coaching and training
• Profit & Loss (P&L) management
• Staff and patient scheduling
• Time & Attendance (T&A) management
• Payroll process management
• Accounts Payable (AP) management
• Manage insurance claims and other forms of payment
• Patient satisfaction and experience
• Collaborate on internal and external marketing efforts
• Implement policies and procedures
• Promote SDP company policies and best practices (published or otherwise communicated)
• Management of dental licenses and other related certifications
• Maintain current safety procedures and personal protective equipment required to minimize health risks
• Other job duties as assigned
Qualifications
• At least 2 years of dental office management or equivalent experience required
• Proficient in dental performance management software (Dentrix, Denticon Preferred)
• Strong understanding of marketing strategies, platforms, tools and metrics
• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
• Solid understanding of P&L management, revenue cycle, A/R (budgeting)
• Comprehensive understanding ability to enforce current labor laws
• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)
Work Environment/Conditions
• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required
• Ability to travel up to 10%
• Prolonged sitting and standing as needed
• Ability to lift up to 15 lbs.
• Exposure to potentially hazardous objects and/or materials
• Ability to wear appropriate work attire as needed or required
Equal Employment Opportunity
Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Auto-ApplyCenter Supervisor
Team manager job in Boynton Beach, FL
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Center Supervisor to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment.
The Center Supervisor assists in planning, organizing, and coordinating day-to-day operations and provides supervision to administrative staff members.
Essential Duties & Responsibilities:
Supervises daily operations of the center; to include working with administrative team, technologists, and Radiologists
Proactively monitoring the optimization of patient flows and cycle time
Work with Center Manager to set goals as needed to meet expectations. Communicates with team to ensure all center goals are clear, understandable, and achievable
Contribute to development or enhancement or operational and recovery procedures, policies, and tools
Advises Center Manager of operational training gaps, staff development issues and other observation and areas or opportunity that may involve training
Provides feedback coaching and training to team members
Maintain daily/monthly employee schedules
Reconcile of daily revenue cycle patient collection, document, and maintain journal entries
Effectively manage multiple projects and tasks
Assist in the continual development of RAYUS' systems and processes
Attends administrative meetings and participates in committees as requested
Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations
Maintain and upkept reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply
Uphold the RAYUS Values
Front Office Manager (AC Miami -Brickell)
Team manager job in Miami, FL
We are seeking a dedicated and highly organized Front Office Manager to join our vibrant team at AC Miami - Brickell. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional guest service. As the Front Office Manager, you will oversee the front desk operations, ensuring a seamless and welcoming experience for all guests.
Key Responsibilities:
Direct daily front office operations, ensuring efficient check-in/check-out processes and customer-oriented service.
Lead, train, and motivate the front office team (e.g., Guest Service Agents, Concierge, Bell Staff) to uphold brand (Marriott) and hotel standards of excellence.
Develop and maintain strong relationships with guests to ensure a positive and memorable guest experience.
Collaborate with housekeeping, maintenance, and other departments to ensure guest requests and operational enhancements are efficiently addressed.
Handle guest inquiries, requests, and escalated complaints promptly and effectively to maximize guest satisfaction and loyalty.
Monitor and evaluate staff performance, providing constructive feedback and professional development opportunities.
Manage scheduling and staffing needs to optimize service quality while effectively managing labor costs.
Oversee reservation procedures, room allocations, and revenue strategies to optimize occupancy and average daily rate (ADR).
Assist with the preparation of departmental budgets, forecasting, and financial planning, ensuring operations remain within set guidelines.
Ensure compliance with all health, safety, security, and hotel policies and standard operating procedures (SOPs).
Maintain accurate guest records, billing, and financial transaction procedures.
Qualifications:
Experience: Proven experience (typically 3+ years) as a Front Office Manager, Assistant Front Office Manager, or similar supervisory role within the hospitality industry.
Marriott brands experience a significant plus.
Education: Bachelor's degree in hospitality management, Business, or a related field preferred.
Technical Proficiency: Proficiency in Property Management Systems (PMS) such as Opera, Lightspeed, or a similar platform, and standard office software (e.g., Microsoft Office Suite).
Leadership: Strong leadership, coaching, and team-building skills with the ability to inspire a diverse team.
Communication: Exceptional verbal and written communication skills for interacting with guests, staff, and management.
Problem-Solving: Proven ability to resolve complex guest issues calmly and effectively in a fast-paced environment.
Availability: Must be flexible to work various shifts, including nights, weekends, and holidays, as needed for a 24/7 operation.
Benefits:
- Competitive salary with opportunities for professional growth and development.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with employer match.
- Paid time off.
- Employee discounts on hotel stays and dining.
Join our team at AC Miami - Brickell and contribute to creating memorable experiences for our guests while enhancing your career in the hospitality industry. Apply today to become an integral part of our dynamic and guest-focused team!
Front Office Manager in Charleston, SC (luxury hotel)
Team manager job in Boca Raton, FL
Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions).
The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position.
Duties/Responsibilities:
Demonstrates proactive ownership of the Front Office operation as a department head.
Maintains consistent communication by monitoring and responding to emails and messages in a timely manner.
Provides direction and follow-through on matters without reliance on continuous oversight.
Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts.
Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs.
Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within.
Spearhead upsells, audits, creation of Standard Operating Procedures based on needs.
Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs.
Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation.
Proactively manage daily arrivals, departures, special occasions, and VIP programming.
Oversee rooms control and billing accuracy to ensure a seamless guest journey.
Represent Director of Front Office/Assistant Director of Front Office in their absence.
Ensure brand standards are not only met - but exceeded - at every touchpoint.
Required Skills/Abilities:
Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution.
Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred.
Education and Experience:
A 4-year degree or equivalent in hospitality or related studies.
Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations.
Benefits:
Enjoy free meals in our colleagues' café
Paid Time Off based on hours worked, up to 16 days in your first year
8 Paid Public Holidays
Up to 4.5% Company Match - Retirement Savings Plan after one year of service
Medical, Dental, Vision Insurance
Flexible Spending Account
Health Savings Account
Colleague Commuter Benefit
Hotel discounts at Spa & Dining Outlets
Friends & Family Hotel Room Discounts
Office Manager for Ace Handyman Services of South Palm Beach County
Team manager job in Boca Raton, FL
Office Manager - are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as a Customer Sales and Scheduling Specialist to ensure efficient and smooth daily operations in our Boca Raton office.
In this role you will handle calls from our customers on the types of services & solutions we provide as well as our service model. NO COLD CALLING AND NO CONSTRUCTION EXPERIENCE REQUIRED! MUST HAVE A STRONG PHONE PERSONALITY AND BE COMFORTABLE WITH PHONE SALES. Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen/handyman with the right customer is key to a successful customer experience.
This is Leadership Role in our company and you will work closely with the owners in the management and supervision of the craftsman. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise in Boca Raton.
If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!
Here is just some of what we have to offer:
Starting salary from $40,000-$45,000 per year based on experience
Hours are 8:00am - 5pm - Monday through Friday
Aflac Health insurance
Paid Vacation
Paid Holidays
Advancement and growth opportunities
Regular pay reviews
Plus more!
Job ResponsibilitiesAs an Office Manager, you will be responsible for inbound customer sales while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability.
Your specific duties in this role will include:
Respond incoming job leads in a timely manner
Coordinating the schedule for multiple craftsmen and projects
Utilizing our dispatching & schedule management software
Returning customers calls as needed and following up with past customers
Job RequirementsWe are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include:
Prior experience as an administrative assistant/scheduling experience
Comfortable with sales
Adaptive to technology
Strong customer service skills
Solid typing skills; ten-key skills, a plus
Great multitasking and prioritization skills
Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus
QuickBooks Online or other accounting knowledge, a plus
Most Important - a GREAT phone personality and the ability to explain our services to potential customers calling in and booking jobs.
Build a fun and rewarding career with an industry leader! This will be one of the best places you have ever worked!
Apply now!
Compensation: $40,000.00 - $45,000.00 per year
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Auto-ApplyNational Physician Recruiting Team Lead/Manager
Team manager job in Boca Raton, FL
Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. Our culture is driven by hard-working, dynamic individuals who collaborate to ensure the success of our partner dermatologists.
The
National Physician Recruiting Team Lead
serves as both a hands-on recruiter and the leader of a small but high-performing recruiting team. This role is responsible for managing a personal portfolio of high-priority searches while mentoring and supervising two recruiters. The Team Lead will bring polished professionalism, strong business acumen, and a sense of urgency to ensure Integrated Dermatology attracts and secures the best dermatology talent across the country.
This is not a staffing-agency style role - success depends on building trusted, long-term relationships with physicians and advanced practice providers, and representing Integrated Dermatology with credibility and integrity.
Job Description
Lead, coach, and develop a team of 2 recruiters, ensuring alignment with organizational hiring goals.
Supervise daily recruiting activities, review pipelines, and provide feedback to improve sourcing and closing strategies.
Maintain personal responsibility for a portfolio of dermatologists and APP searches, particularly high-priority or complex roles.
Actively sources experienced dermatology practitioner candidates using standard and creative strategies in target markets. Primary sourcing responsibilities will be contacting undeveloped leads through cold calling, emailing and social media.
Partner with operations leaders, practice partners, and the Seeker team to ensure timely and successful hires.
Develop creative sourcing strategies and nurture candidate relationships from first outreach to signed agreement.
Provide updates and reporting on team activity, candidate pipelines, and market insights to leadership.
Model professionalism and urgency in all interactions with candidates and internal partners.
Qualifications
Bachelor's degree required.
5+ years of physician recruiting experience, preferably in a specialty healthcare MSO or multi-site practice.
Prior experience mentoring or leading other recruiters.
Strong interpersonal and communication skills with ability to influence providers and business leaders alike.
Demonstrates high emotional intelligence and polished professional presence
Skilled in creating presentations across various platforms, including PowerPoint, and confident presenting to physician audiences such as residency programs.
Strong organizational skills with ability to proactively prioritize
Strong PC skills, including MS Office applications - Advanced Excel
Ability to leverage social media and networking ability
Demonstrated ability to manage high-volume recruiting without sacrificing relationship quality.
Polished presence, business acumen, and ability to represent the organization credibly.
Travel 10-20% when required
Additional Information
Job Type:
Full-time
#LI-REMOTE
Experience:
5+ years physician recruiting/supervisory experience (Required)
Education:
Bachelors Degree (Required)
Compensation:
Competitive base pay plus commission, along with comprehensive benefits
Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.