Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.
Flynn Panera is a franchisee of Panera Bread.
Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader.
Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas.
Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café.
Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities.
Rounding out the cafe leadership are TeamManagers.
We strive to hire only the best, starting with our leadership.
Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn.
It has grown since then to the largest franchise operator in the world.
Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness.
Our primary mission is to be the premier operator within each of these brands.
We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries.
We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages.
No Fryers and No Late Nights.
We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates.
As a manager, this means no late nights, but we do hope you're a morning person.
Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests.
- As a TeamManager at Panera Bread, you would be responsible for providing outstanding leadership to your team.
- You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
- Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management.
At Panera Bread, warmth is our business.
It's what we do best.
We look for like-minded individuals who are ready to surround themselves with fresh food and great people.
- We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills.
This is an outstanding opportunity to join a rapidly growing concept.
Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities.
At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding.
Typical work activities for a TeamManager: - Serve as a role-model and lead the team.
- Ensure that team members are providing great customer service.
- Taking ownership for the business performance of the restaurant.
- Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures.
- Run quality opening, mid and closing shifts ensuring a consistent positive customer experience.
- Coordinating the entire operation of the restaurant during scheduled shifts.
- Greeting customers and doing table visits to ensure customer satisfaction.
- Recruiting, training and motivating staff.
- Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support.
- Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.
- Exhibits a professional image.
Promotes and embodies our Values and Beliefs as outlined on the Premier Card.
Education and Experience - At least 1-2 years Hospitality experience.
- Food Management Certifications also a plus - Must have the “Run it Like you Own It Mentality” - Excellent organization, customer service and time management skills - Proven track record for leadership.
- Passion, energy and a positive attitude - Work well under pressure and be able to work with a diverse group of people - Have a valid driver's license and reliable transportation.
- Reference checks Perks for our employees: - Competitive wages - Flexible work schedules - Meal Discounts - Health Benefits - 401(k) with company match - Paid Vacation - Development opportunities Physical Standards: - Must be able to stand and exert well-paced mobility for up to ten (10) hours in length.
- Must have the ability to safely lift pots, pans, glassware, boxes, etc.
up to 50 pounds in weight.
- Must be able to read and write to facilitate communication.
- Must possess finger and hand dexterity for using small tools and equipment.
The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation.
The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation.
This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs.
Flynn Panera, reserves the right to revise this at any time.
This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits.
We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer.
We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities.
If you require any accommodation or adjustments throughout the application process, please let us know.
We look forward to reviewing your application and potentially welcoming you to our premier team!
$43k-77k yearly est. 3d ago
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Operations Manager
Basilone Executive Search
Team manager job in Cranberry, PA
The Operations Manager is responsible for leading and optimizing all manufacturing and operational functions within the facility. This role oversees end-to-end manufacturing operations, including receiving, material handling, machining, CNC operations, maintenance, assembly, testing, finishing, and shipping. In addition, the Operations Managermanages the Purchasing and Planning departments and drives continuous improvement initiatives focused on lean manufacturing, operational excellence, and data-driven decision-making.
This role requires strong cross-functional leadership, daily operational discipline, and the ability to scale operations, including the implementation and sustainment of a second shift to support company growth. The Operations Manager will partner closely with other departments and provide regular performance reporting to corporate leadership.
Key Responsibilities
Manufacturing & Operations Leadership
Oversee all manufacturing operations, including receiving, material handling, machining, CNC operations, maintenance, assembly, testing, painting, and shipping.
Ensure safety, quality, delivery, and cost targets are consistently met or exceeded.
Lead Visual Daily Management Meetings, including updating boards / PDCA process
Establish clear expectations, accountability, and performance standards across all operational functions.
Ensure all operations comply with ISO 9001, ISO 14001, and ISO 45001 requirements, including adherence to documented procedures and work instructions.
Purchasing & Planning Management
Lead the Purchasing and Planning departments to ensure material availability, cost control, and efficient production flow.
Align purchasing and production planning with demand forecasts, capacity, and inventory strategies, as well as reducing slow-moving/excess/obsolete inventory.
Drive supplier performance, lead-time reduction, and cost optimization initiatives.
Take ownership of inventory accuracy and controls, including assisting with planning and leading the annual physical inventory count, an all-hands operational event.
Daily Management & Accountability
Re-implement and lead daily operational meetings within each functional area.
Clearly communicate daily priorities, production targets, and key issues.
Drive accountability to ensure planned work is completed as expected.
Continuous Improvement & Operational Excellence
Champion continuous improvement initiatives using lean manufacturing principles.
Identify waste, inefficiencies, and bottlenecks; lead cross-functional teams to implement sustainable improvements.
Foster a culture of continuous improvement, problem-solving, and employee engagement.
Support and participate in internal and external ISO audits, including preparation, execution, and follow-up activities.
Data-Driven Decision Making & Systems
Utilize operational data to drive informed decision-making and performance improvements.
Ensure accurate and timely data entry within SAP and related systems.
Continuously improve data accuracy, system utilization, and reporting effectiveness.
Develop and track key performance indicators (KPIs).
Cross-Functional Collaboration & Reporting
Partner with Engineering, Quality, Finance, Sales, and other departments to align operational goals.
Prepare and present a monthly operational report to corporate leadership.
Workforce Planning & Growth
Lead staffing, training, and development of operations personnel.
Implement and maintain a second shift to support business growth.
Ensure consistent processes and standards across all shifts.
Assist in staffing and workforce planning across operations, including identifying current and future talent needs.
Partner with third-party recruiting firms, local trade schools, and workforce development organizations to build and maintain a strong talent pipeline.
Support hiring, onboarding, and training efforts to ensure staffing levels and skill sets align with operational demands and growth plans.
Qualifications
Required
Bachelor's degree in Engineering, Operations Management, Business, or related field.
Minimum of 3 years of management experience within a manufacturing facility.
ERP system experience; SAP strongly preferred.
Proven leadership and change management skills.
Preferred
Strong understanding of lean manufacturing and continuous improvement.
Experience in CNC machining and discrete manufacturing environments.
Prior experience implementing or scaling second-shift operations.
Strong analytical and data-driven decision-making skills.
Key Competencies
Leadership and people development
Operational discipline and execution
Data-driven problem solving
Continuous improvement mindset
Cross-functional collaboration
Strong communication and presentation skills
$62k-101k yearly est. 5d ago
Team Manager
Panera, Flynn Group
Team manager job in Pittsburgh, PA
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.
Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are TeamManagers.
We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Position Description
Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages.
No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person.
Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests.
+ As a TeamManager at Panera Bread, you would be responsible for providing outstanding leadership to your team.
+ You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
+ Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people.
+ We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept.
Essential Duties and Responsibilities
Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding.
Typical work activities for a TeamManager:
+ Serve as a role-model and lead the team.
+ Ensure that team members are providing great customer service.
+ Taking ownership for the business performance of the restaurant.
+ Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures.
+ Run quality opening, mid and closing shifts ensuring a consistent positive customer experience.
+ Coordinating the entire operation of the restaurant during scheduled shifts.
+ Greeting customers and doing table visits to ensure customer satisfaction.
+ Recruiting, training and motivating staff.
+ Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support.
+ Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.
+ Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card.
Education and Experience
+ At least 1-2 years Hospitality experience.
+ Food Management Certifications also a plus
+ Must have the "Run it Like you Own It Mentality"
+ Excellent organization, customer service and time management skills
+ Proven track record for leadership.
+ Passion, energy and a positive attitude
+ Work well under pressure and be able to work with a diverse group of people
+ Have a valid driver's license and reliable transportation.
+ Reference checks
Perks for our employees:
+ Competitive wages
+ Flexible work schedules
+ Meal Discounts
+ Health Benefits
+ 401(k) with company match
+ Paid Vacation
+ Development opportunities
Physical Standards:
+ Must be able to stand and exert well-paced mobility for up to ten (10) hours in length.
+ Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
+ Must be able to read and write to facilitate communication.
+ Must possess finger and hand dexterity for using small tools and equipment.
The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
Why Work for Flynn Panera?
Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$69k-127k yearly est. 60d+ ago
Retail Team Manager
Philip Morris International 4.8
Team manager job in Buffalo, PA
Be a part of a revolutionary change!
At Philip Morris International (PMI), we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.
With huge change, comes huge opportunity. So, if you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.
This Retail TeamManager position sits with our Swedish Match affiliate.
Swedish Match North America LLC, develops, manufactures, and sells quality products with market-leading brands such as ZYN nicotine pouches and other smokeless tobacco products. Our vision is “A world without cigarettes,” and our mission is to provide adult consumers with alternatives that are enjoyable but have a lower risk than smoking. We are one of the fastest-growing consumer-packaged-goods (CPG) producers and ZYN is the number one selling nicotine pouch in the US. In order to continually promote and create innovative products that support our vision, we are currently seeking a Retail TeamManager for Buffalo, NY, and the surrounding area.
As a Retail TeamManager, you will manage and direct activities of the district to achieve appropriate territory coverage and to maximize effectiveness in distribution, merchandising of smoking and smokeless tobacco products in all retail accounts in order to accomplish company, region and district objectives.
Your ‘day to day':
Manages and provides direction to all assigned district personnel in support of company, region and district distribution and merchandising goals and objectives.
For all district personnel, oversees and manages appropriate routing and call coverage of retail accounts to insure proper execution of distribution and merchandising objectives by territory.
Analyzes the needs in regard to business building opportunities and develops executional plans for the utilization of district personnel's time and efforts in accomplishing specific company, region and district goals and standards.
Recruits, interviews and selects new territory representatives in accordance with company recruiting and selection guidelines and policies.
Provides training, development and direction and measure results of district personnel using Performance Management principals and practices.
Maintains records needed to manage the operation of the district and insures accurate and timely reporting of retail store distribution and merchandising activities and conditions as well as reports progress, conditions and needs to Retail Operations Manager.
Travel requirements: ~3 days a week with some overnight travel.
Who we're looking for:
Bachelor's Degree preferred.
Minimum 2 years' experience in non-durable consumer goods area, including field sales and or management.
Strong planning and organizing, leadership, coaching, judgement and teamwork skills.
Strong computer skills with Microsoft Office Suite, Category Management System (Nielsen),and Industry data systems.
Fluent in English
Legally authorized to work in the U.S.
Annual Base Salary Range:
Annual Base Salary Range: $90,000 to $120,000
PMI is an Equal Opportunity Employer.
PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.
PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit ************** and *******************
#PMIUS
#LI-NC1
$90k-120k yearly 25d ago
Retail Team Manager
Wahid Inc.
Team manager job in Bridgeville, PA
Join us as a Retail TeamManager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail TeamManagers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the company's interests first. Leaders are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. Management is expected to recruit and develop a sales team as well as provide leadership towards the achievement of maximum profitability and growth in-line with the company's values and vision.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and trainings
Requirements
Ability to work at least 45 hour work weeks
Reliable transportation & valid drivers license
Excellent problem solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate, and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by carrier
Must be at least 18 years of age
1-2 years wireless sales management
3-4 years wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$68k-127k yearly est. Auto-Apply 60d+ ago
Hospice Team Manager
Three Oaks Hospice
Team manager job in Allison Park, PA
Come join our team at Three Oaks Hospice and our sister companies-Agape Hospice Care, Sage Hospice, Primary and Palliative Care, Elevation Hospice of Colorado, Elevation Hospice, and Primary and Palliative Care of Utah. We are growing and looking for compassionate professionals who want to make a meaningful impact while building a rewarding career in hospice and palliative care.
Together, we share a unified mission to deliver best-in-class care to patients and families. While each organization maintains its own identity and local culture, we operate as one connected network-using shared systems and support to create a smooth, consistent, and candidate-friendly hiring experience.
Why Work for Us:
We are committed to being an employer of choice, offering a supportive culture centered on patient care, clinical excellence, and employee success. If you're looking for purpose, stability, and growth-this is the place to be. Join our team!
We are looking for a passionate TeamManager to join our leading team of hospice care professionals and make a difference, by listening, caring, and serving.
POSITION SUMMARY: Primary responsibility is to facilitate the communications functions of the business office and provide clerical support.
QUALIFICATIONS:
• High school diploma or equivalent; Bachelor's degree is preferred
• Minimum of 1-year medical office or medical business experience; Hospice office experience is preferred
• MS Office Proficiency, advanced MS Excel and PowerPoint skills is preferred
• Excellent written and verbal communication skills
• Must work with a high sense of urgency
This is not a comprehensive list of all job
responsibilities
; a full
job description
will be provided.
$69k-127k yearly est. 3d ago
Manager of Customer Experience
First National Trust Company
Team manager job in Pittsburgh, PA
Primary Office Location:100 Federal Street. Pittsburgh, Pennsylvania. 15212.Join our team. Make a difference - for us and for your future.
Manager of Customer Experience
Business Unit: Operations
Reports to: Director of Operations and Efficiencies
Position Overview:
The Manager of Customer Experience plays a pivotal role in orchestrating and enhancing interactions between the Bank and its internal and external customers. This role is tasked with understanding customer needs, expectations and perceptions with the goal of fostering positive experiences that drive business success. Leverage insights from customer feedback and data analytics to ensure a satisfying journey for all customers. Play a strategic role in shaping Bank policies, aligning cross functional teams, and championing a customer-centric culture.
Primary Responsibilities:
Lead transformational initiatives aimed at improving customer satisfaction and loyalty. Collect and analyze customer feedback to make informed decisions and recommendations for process improvements. Monitor customer feedback and sentiment, leveraging insights to implement strategies for continuous improvement.
Drive continuous improvement in customer experience through data driven analysis. Utilize problem solving skills to address challenges and create innovative solutions that enhance the overall customer experience.
Ensure a seamless customer experience by working cross functionally within the organization. Collaborate closely with cross-functional teams included Complaint Escalation & Customer Feedback (CECF), Technical Support & Integration (TSI), Enterprise Operations, Retail/Wholesale Banking, Risk/Compliance and various others.
Build and maintain strong relationships with stakeholders to understand their business needs and objectives. Partner with senior leadership to align customer experience initiatives with overall business objectives.
Oversees the direction, coordination, planning and effective management of the department and defines standards within the department to ensure assigned plans, goals, deadlines and service levels are attained.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
7
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent project management skills
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to work and multi-task in a fast paced environment
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
MS Excel - Expert Level
MS PowerPoint - Intermediate Level
Sound knowledge of banking regulations and compliance requirements
Experience with Navigator, Business Process Manager, Web Director and similar banking systems
Visio experience preferred
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$59k-113k yearly est. Auto-Apply 29d ago
Customer Experience Coordinator
DSQ Technology
Team manager job in Pittsburgh, PA
Are you the go-to person on your teamthe one people trust to answer questions, untangle issues, and keep things moving? As a Client Experience Coordinator, youll sit at the intersection of customers, teammates, and process. You will provide day-to-day coordination and support while staying hands-on with client interactions. This role is ideal for someone ready to step into a leadership path without formal people management.
Who You Are
Morally anchored
FIDO Figure It the DSQ Out a.k.a Creative, Resilient, Doggedness
Optimistic
Technologically inclined
Approachable and responsive
Customer-focused mindset
What Youll Do
Serve as the main point of contact for team questions, task guidance, and workflow support
Coordinate and distribute incoming client requests to keep work balanced and moving
Handle complex or escalated customer issues with confidence and professionalism
Model best-in-class customer communication and problem-solving
Support onboarding, knowledge sharing, and process consistency across the team
Why Join Us
Youll be a trusted resource for both our clients and our Client Experience team, helping solve problems, support teammates, and shape how customers experience our services every day. This role sits at the heart of collaboration and execution.
DSQ is an ideal place for a customer-focused, collaborative professional ready to grow into a leadership path without formal people management. We believe in developing talent from within, and this role is a natural next step.
Company Overview
At DSQ Technology LLC, our vision is a world where business leaders can confidently make informed decisions using real time data. Right now, we want to help you make an informed decision about what it is like for you to work at DSQ.
We are a small and growing business, so your impact can be limitless. If you are tired of being just a number, come be heard and involved at DSQ.
Our team consists of problem solvers who bring solutions to better serve our clients in achieving their goals. We hire critical thinkers who look at challenges as opportunities and actively tackle obstacles.
DSQ offers three primary products, Pioneer, Hauler, and Discovery. Our mission is to make waste & recycling easy to manage for managers and brokers. Our products unlock the data lost in invoices, contracts, sensors, and other data sources. This information is used to empower people and businesses to make ideal operational decisions in real time.
Benefits and Perks
Medical/Dental/Vision, Flexible Spending Accounts, Company Paid Life & Disability Insurance, Voluntary Life Insurance, 401k with Company Match, Tuition Reimbursement, Maternity Leave, Paid Holidays, Vacation, Sick Leave, Voting Leave, Company-Sponsored Events, Company Paid Parking if located in Pittsburgh, PA
$59k-113k yearly est. 13d ago
Customer Support Manager - Industrial
Insight Global
Team manager job in Canton, PA
As the Customer Support Manager on the Industrial team, you are a liaison between the customer and the clients in the Industrial space. The CSM is responsible for maintaining the relationship between the customer and Client by understanding, implementing, and communicating the needs of the customer to the client's management.
- Meet/Communicate with Customer on a daily basis to understand their needs.
- Communicate with Operations Manager and Corporate Account Rep to discuss needs and ways to implement.
- Provide market intelligence/competition/trends/status/progress to manager and established information sharing channels.
- Follow up to ensure personnel and equipment needs for the job at hand.
- Follow up to ensure personnel and equipment is available as needs change for the customer.
- Coordinate personnel, fleet, and equipment mobilization.
- Continuing relationship with customer as more jobs and needs become available.
- Maintain accurate records of all sales and prospecting activities including sales calls, presentation, closed sales, and follow-up activities with supported customer.
- Prospecting potential customers/industries and educating them on our services.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Associates degree
- 2-3+ years experience selling ASTs (Above Ground Storage Tanks)
- experience in a customer facing sales role with a strong track record of relationship management and account development
- Experience selling temporary water treatment/filtration systems, pipeline hydrotesting, pumps, poly pipe and secondary containment, AST (above ground storage tanks)
- Has a current book of business with contacts & accounts
- Must be a go getter and be a self starter. - Bachelor's Degree
- Midstream pipeline experience
- Experience in the following industries: utility, municipality, pipeline companies, heavy civil contractors, food and beverage manufactures, solar facilities,
$75k-110k yearly est. 60d+ ago
Full Time Customer Experience Manager
Michaels 4.2
Team manager job in Cranberry, PA
Store - PITT-CRANBERRY, PADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$48k-103k yearly est. Auto-Apply 18d ago
Customer Service Manager - State Farm Agent Team Member
Matthew Knizner-State Farm Agent
Team manager job in Greensburg, PA
Job DescriptionBenefits:
401(k)
401(k) matching
Paid time off
Signing bonus
Training & development
Competitive salary
Flexible schedule
Health insurance
ROLE DESCRIPTION:
As a customer service manager with Matt Knizner Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.
QUALIFICATIONS:
Leadership and organizational skills.
Communication and problem-solving abilities.
Insurance experience preferred
Property and Casualty license preferred
High level of organizational skills is needed
$33k-65k yearly est. 22h ago
Athletics Team Manager
Chatham University 4.2
Team manager job in Pittsburgh, PA
We value our students! If you see an open position that is right for you, we encourage you to apply!
Athletics TeamManager
The Athletic and Fitness Center is seeking a responsible individual with an interest in athletics to assist coaches and support daily team operations. Student must posses strong organizational, communication, and time management skills. Some experience with athletics or team environments is preferred. This position includes, but is not limited to, setting up and breaking down equipment for practices and games, assisting with team logistics, tracking attendance, communicating with athletes, and maintaining a clean and organized team space, as well as other duties as assigned by the supervisor of this position.
Responsibilities of the Position:
Attention to detail is imperative.
Assist the assigned coach with daily team operations, including practice preparation and equipment organization.
Help set up and break down equipment for practices, games, and team events.
Operate equipment such as stopwatches, scoreboards, or video recording devices during practices and games.
Help enforce team rules and represent the program in a professional and positive manner.
Attend team meetings or film sessions when required to support operational needs.
Completing other duties as assigned by the supervisor for this position.
Student staff must participate in online and personal training sessions by the Career Development Office. The position is in-person and hours per week vary depending on the availability in relation to building hours. Nights and weekends are required. You will be asked to meet in person at least once per semester. There is a Dress code/uniform will be required for this position.
All current student employees should notify their other manager(s) if you work multiple jobs on campus at the same time. Additionally, students may not work more than 20 hours per week (combined between all campus jobs) during the academic year. Students may not exceed 980 work hours per calendar year.
Student jobs do not automatically roll over to the next academic year or summer.
Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention.
Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Chatham University does not discriminate on the basis of race, creed, color, religion, gender, gender identity, gender expression, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, age, national origin, age, disability, genetic information, veteran status, marital or family status, political affiliation, or any other characteristic protected by applicable law.
$41k-56k yearly est. Auto-Apply 60d+ ago
Manager of Customer Experience
First National Bank (FNB Corp 3.7
Team manager job in Pittsburgh, PA
Primary Office Location: 100 Federal Street. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Manager of Customer Experience Business Unit: Operations Reports to: Director of Operations and Efficiencies
Position Overview:
The Manager of Customer Experience plays a pivotal role in orchestrating and enhancing interactions between the Bank and its internal and external customers. This role is tasked with understanding customer needs, expectations and perceptions with the goal of fostering positive experiences that drive business success. Leverage insights from customer feedback and data analytics to ensure a satisfying journey for all customers. Play a strategic role in shaping Bank policies, aligning cross functional teams, and championing a customer-centric culture.
Primary Responsibilities:
Lead transformational initiatives aimed at improving customer satisfaction and loyalty. Collect and analyze customer feedback to make informed decisions and recommendations for process improvements. Monitor customer feedback and sentiment, leveraging insights to implement strategies for continuous improvement.
Drive continuous improvement in customer experience through data driven analysis. Utilize problem solving skills to address challenges and create innovative solutions that enhance the overall customer experience.
Ensure a seamless customer experience by working cross functionally within the organization. Collaborate closely with cross-functional teams included Complaint Escalation & Customer Feedback (CECF), Technical Support & Integration (TSI), Enterprise Operations, Retail/Wholesale Banking, Risk/Compliance and various others.
Build and maintain strong relationships with stakeholders to understand their business needs and objectives. Partner with senior leadership to align customer experience initiatives with overall business objectives.
Oversees the direction, coordination, planning and effective management of the department and defines standards within the department to ensure assigned plans, goals, deadlines and service levels are attained.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
7
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent project management skills
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to work and multi-task in a fast paced environment
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
MS Excel - Expert Level
MS PowerPoint - Intermediate Level
Sound knowledge of banking regulations and compliance requirements
Experience with Navigator, Business Process Manager, Web Director and similar banking systems
Visio experience preferred
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$31k-36k yearly est. Auto-Apply 28d ago
Customer Support Hero 2025
Witt Pest Management
Team manager job in Pittsburgh, PA
Customer Support Specialist
Be the Voice of Witt. Help Customers. Grow Your Career.
Are you a customer service pro who thrives on solving problems, helping people, and keeping things organized? Witt Pest Management, Pittsburgh's largest independent pest control company, is looking for a detail-oriented and customer-focused professional to join our in house Customer Experience Team as a Customer Support Specialist.
This role is perfect for someone who enjoys talking to people, scheduling appointments, resolving concerns, and ensuring an outstanding customer experience-all while working in a collaborative, supportive, and fast-paced environment.
What You'll Do:
Be the first point of contact - Handle inbound customer calls, emails, and chats, providing excellent service with professionalism and warmth.
Schedule services with precision - Coordinate appointments between customers and technicians to ensure seamless service.
Problem-solve & support customers - Address service inquiries, handle customer concerns, and assist with account updates.
Proactively engage customers - Follow up on leads, reach out for service upgrades, and confirm scheduled services.
Maintain accurate records - Update customer accounts in our CRM and keep everything running smoothly.
Collaborate with teams - Work closely with Sales, Operations, and Field Technicians to ensure the best possible service.
What We Offer:
$20/hour starting wage
Performance bonuses - Earn incentives for meeting key performance indicators (KPIs)
Career growth opportunities - We promote from within!401(k) with company match - Start securing your future
A fun, supportive team culture - We work hard and celebrate wins together!
Flexible full-time schedule - 40-hour workweek with occasional Saturdays during peak season
Comprehensive benefits package - Health, dental, vision, life, and disability insurance
Paid training & ongoing coaching - We invest in your success from day one
What We're Looking For:
A strong communicator - You listen actively and speak with confidence.
Tech-savvy & detail-oriented - You're comfortable with CRMs, scheduling software, and managing multiple tasks at once.
Problem solver with a positive attitude - You tackle challenges head-on and always look for solutions.
Customer service superstar - You love helping people and delivering a great experience.
Team player with a strong work ethic - You thrive in a fast-paced, high-energy environment.
What You Need to Qualify:
Previous customer service, call center, or administrative experience preferred
Strong organizational skills & ability to multi-task efficiently
Experience using Google Apps, CRM software, or similar tools a plus
A professional, friendly, and patient demeanor
Ability to pass a background check and employment reference check
Why Witt?
We're a family-owned company with 115+ years of experience, blending old-school customer care with cutting-edge innovation. At Witt, you'll find stability, support, and plenty of room to grow-whether you're looking to build a career or be part of a team that truly values its people.
Apply today and take the first step toward an exciting career with Witt Pest Management!
Witt Pest Management is a Drug-Free Workplace and an Equal Opportunity Employer.
$20 hourly 60d+ ago
Dental Office Manager
Sonrava
Team manager job in Greensburg, PA
We are looking for a Dental Office Manager to join our team!
As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
Resonsibilities
Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
Ensure compliance with health and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required; bachelor's degree preferred
2+ years of leadership/management experience, dental experience preferred
Strong communication and customer service skills to deliver an exceptional experience
Proven leadership abilities, relationship building skills and team motivation
Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$48k-73k yearly est. Auto-Apply 8d ago
Dental Office Manager
Sonrava Health
Team manager job in Greensburg, PA
We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
Resonsibilities
* Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
* Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
* Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
* Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
* Ensure compliance with health and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required; bachelor's degree preferred
* 2+ years of leadership/management experience, dental experience preferred
* Strong communication and customer service skills to deliver an exceptional experience
* Proven leadership abilities, relationship building skills and team motivation
* Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$48k-73k yearly est. Auto-Apply 28d ago
Front Office Manager
Stepstone Hospitality Inc.
Team manager job in Cranberry, PA
Job DescriptionDescription:
Are you ready to join StepStone Hospitality in this new year? Located in Cranberry Township and with Andy Warhol Museum reachable within 21 miles, Hampton Inn & Suites Cranberry Township provides a fitness center, non-smoking rooms, free WiFi throughout the property and a garden. The property is around 21 miles from Pittsburgh Children's Museum, 21 miles from PNC Park and 21 miles from David L. Lawrence Convention Center.
The Front Office Manager works closely with the General Manager and the management members to
· Maintain standards of quality guest service.
· Oversees all problem resolution matters at the desk, breakfast area, operations area
· Increase level of guest satisfaction by delivery of an exceptional product through employee development.
· Manage the reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling by associates.
· Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security.
· Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
- Ability to accurately use various office and accounting software.
Requirements:
· Ability to assist with the design and preparation of statistical reports and presentations as needed.
· Attend required meetings.
· Ability to assist with various office tasks as needed.
· Ability to scrupulously follow all StepStone and hotel policies and procedures.
· Understands and communicates the StepStone mission and core values.
We are an Equal Opportunity Employer.
$40k-56k yearly est. 27d ago
Team Manager - Urgently Hiring
Panera Bread-Murrysville 4.3
Team manager job in Export, PA
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are TeamManagers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. - As a TeamManager at Panera Bread, you would be responsible for providing outstanding leadership to your team. - You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. - Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. - We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a TeamManager: - Serve as a role-model and lead the team. - Ensure that team members are providing great customer service. - Taking ownership for the business performance of the restaurant. - Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. - Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. - Coordinating the entire operation of the restaurant during scheduled shifts. - Greeting customers and doing table visits to ensure customer satisfaction. - Recruiting, training and motivating staff. - Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. - Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. - Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience - At least 1-2 years Hospitality experience. - Food Management Certifications also a plus - Must have the "Run it Like you Own It Mentality" - Excellent organization, customer service and time management skills - Proven track record for leadership. - Passion, energy and a positive attitude - Work well under pressure and be able to work with a diverse group of people - Have a valid driver's license and reliable transportation. - Reference checks Perks for our employees: - Competitive wages - Flexible work schedules - Meal Discounts - Health Benefits - 401(k) with company match - Paid Vacation - Development opportunities Physical Standards: - Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. - Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. - Must be able to read and write to facilitate communication. - Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$43k-77k yearly est. 3d ago
Retail Team Manager
Wahid Inc.
Team manager job in West Mifflin, PA
RETAIL TEAMMANAGER
Join us as a Retail TeamManager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail TeamManagers are expected to represent the company in the most professional way possible. They teach and create leaders for the future while making decisions to keep the company's interests first. Leaders are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. Management is expected to recruit and develop a sales team as well as provide leadership toward the achievement of maximum profitability and growth in-line with the company's values and vision.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid driver's license
Ability to work at least 45 hours work week
Reliable transportation & Valid Driver's license
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$69k-127k yearly est. Auto-Apply 60d+ ago
Team Manager
Panera, Flynn Group
Team manager job in North Huntingdon, PA
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.
Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are TeamManagers.
We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Position Description
Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages.
No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person.
Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests.
+ As a TeamManager at Panera Bread, you would be responsible for providing outstanding leadership to your team.
+ You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
+ Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people.
+ We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept.
Essential Duties and Responsibilities
Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding.
Typical work activities for a TeamManager:
+ Serve as a role-model and lead the team.
+ Ensure that team members are providing great customer service.
+ Taking ownership for the business performance of the restaurant.
+ Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures.
+ Run quality opening, mid and closing shifts ensuring a consistent positive customer experience.
+ Coordinating the entire operation of the restaurant during scheduled shifts.
+ Greeting customers and doing table visits to ensure customer satisfaction.
+ Recruiting, training and motivating staff.
+ Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support.
+ Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.
+ Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card.
Education and Experience
+ At least 1-2 years Hospitality experience.
+ Food Management Certifications also a plus
+ Must have the "Run it Like you Own It Mentality"
+ Excellent organization, customer service and time management skills
+ Proven track record for leadership.
+ Passion, energy and a positive attitude
+ Work well under pressure and be able to work with a diverse group of people
+ Have a valid driver's license and reliable transportation.
+ Reference checks
Perks for our employees:
+ Competitive wages
+ Flexible work schedules
+ Meal Discounts
+ Health Benefits
+ 401(k) with company match
+ Paid Vacation
+ Development opportunities
Physical Standards:
+ Must be able to stand and exert well-paced mobility for up to ten (10) hours in length.
+ Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
+ Must be able to read and write to facilitate communication.
+ Must possess finger and hand dexterity for using small tools and equipment.
The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
Why Work for Flynn Panera?
Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
How much does a team manager earn in Pittsburgh, PA?
The average team manager in Pittsburgh, PA earns between $52,000 and $167,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Pittsburgh, PA
$93,000
What are the biggest employers of Team Managers in Pittsburgh, PA?
The biggest employers of Team Managers in Pittsburgh, PA are: