Team manager jobs in Providence, RI

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong. The Langham, Boston is one of the city's most historic hotels and one of the most iconic luxury hotels in the US. You will assist in leading Front Office team to drive for service excellence and the overall success of The Langham, Boston, by delivering all Forbes, Leading Quality, Brand standards and departmental procedures at all times while in alignment with the culture and values of Langham Hospitality Group. Key Responsibilities: Assume all responsibilities of the Front Office operations in the absence of Director of Front Office by making logical, service oriented and responsible decisions that support the goals of the Rooms Division and the hotel. Ensure that all Front Desk, The Langham Services, Bell and Door colleagues deliver the highest level of guest service by anticipating guest's needs while maintaining all standards and procedures such as Leading Quality Audits, Forbes, Langham Brand Standard, and Departmental procedures, and ensure positive results in the event of situations. Supervise, monitor, coach and develop agents to ensure the highest level of sincere and consistent service delivery and keep the Rooms Division management informed of team performance. Communicate with the Rooms Division team constantly to follow up on any pending issue, record any necessary information for tracking purposes (i.e. Daily Pass on/Follow up emails, Profile notes & Comments in PMS, HotSos, IAuditor, etc.), follow through to ensure of a best outcome of the situation. Support duties of Guest Service Agent, The Langham Services Agent, Bell, Door, Concierge, Guest Relations colleagues and Front Office Supervisors. Ensure that The Langham Services colleagues deliver impeccable, luxury and personalized service at the same expected level and intensity as the Front Desk while on the phone. Assumes all responsibilities of Guest Relations in the absence of Guest Relations colleagues. Act as a liaison between hourly colleagues and Director of Front Office to maximize communication and smooth operations of all shifts. Work together with Rooms Division leaders to maximize revenue as well as guest satisfaction, monitor payroll and keep the team motivated. Work with various departments to maximize the level of guest services satisfaction and follow through on any issues. Train, coach, supervise and develop non-management Front Office colleagues. Keep his/her presence including nights and weekends to ensure that Front Office operations are effective at all times. Must be available variable hours/shifts, including weekends and nights. Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests' needs. Communicate guest and colleagues feedback to his/her manager and upper hotel management. Review and complete reservations to ensure seamless and memorable guest stay by reviewing arrival lists, allocating rooms, amenities, special requests etc. with Guest Relations team. Ensure proper VIP room assignments and room preparation. Promote internal hotel sales and in-house facilities. e.g. F&B Outlets, The Langham Club and Rooms. Able to multi-task and make appropriate decisions while remaining poised, productive in a fast-paced environment with frequent interruptions and changes. Ability to anticipate in order to prevent any negative situation and to provide maximum guest satisfaction. Additional duties not listed may also be required by Supervisor / Manager. Assist Director of Front Office in updating schedules, payroll, KPIs, Daily IAuditor inspection results/analysis, applicable month end reports and attend operational meetings. Be knowledgeable of the hotel emergency procedures and ensure that all Front Office colleagues are well trained in these procedures. Qualifications: Proven management skills and ability to lead and motivate a team while maintaining the highest standards of service and adhering to hotel policies. A minimum of two years of Front Office management experience in a luxury hotel. Previous experience in five-star standards. College degree. CPR certification a plus Able to stand for length of shift: sit, reach, grasp, lift/carry up to 50 pounds, walk, climb, kneel, squat, bend, push, pull. Legally authorized to work in the United States Salary Range: $75,000 - $80,000 annually For more information about the property, please visit: ****************************************************

Rivers of Hope is deeply committed to empowering the community by educating individuals about their rights and available insurance programs. We provide advocacy and support to those navigating complex personal or family challenges. Our organization assists adult children caring for their parents through small financial, tax-free stipend relief and supports parents of adult children with disabilities, including attending IEP meetings. Rooted in compassion, Rivers of Hope strives to provide encouragement and assistance to those in need. Role Description This is a full-time on-site role for an Office Manager/Billing Specialist located in Taunton, MA. The Office Manager & Billing Specialist oversees day-to-day office operations to ensure smooth workflow, efficient communication, and professional customer service. This role will also manage medical billing functions using numerous insurance software, including claims submission, error correction, payment posting, aging reports, and follow-up with payers. The ideal candidate is organized, dependable, detail-oriented, and able to multitask in a fast-paced healthcare environment. Office Management Experience: · Maintain a clean, organized, and professional office environment. · Greet and assist visitors, clients, and staff in a friendly and respectful manner. · Answer phones, route calls, take messages, and schedule appointments. · Manage incoming/outgoing mail, faxes, and emails. · Maintain office supplies, forms, and inventory. · Assist with onboarding new employees and collecting required documentation. · Coordinate staff schedules, meetings, and care team communications. · Maintain confidentiality and compliance with HIPAA. Medical Billing - Software (CollaborateMD a plus) · Submit claims for AFC, GAFC, private care, VA clients, and other services. · Review documentation for accuracy before billing. · Correct claim errors, denials, and resubmit promptly. · Verify client insurance and eligibility as needed. · Post payments and reconcile accounts. · Run aging reports, track unpaid claims, and follow up with payers. · Maintain billing logs and weekly/monthly reports for leadership. · Communicate professionally with payers, vendors, and auditors. · Ensure all billing meets MassHealth and payer compliance standards. Required Skills & Experience · Prior experience in office administration OR medical billing preferred. · Experience with CollaborateMD or willingness to be trained. · Strong computer and data entry skills. · Excellent communication: phone, email, and in-person. · Ability to multitask and stay organized with deadlines. · Familiarity with HIPAA and confidentiality. · Positive attitude, professional behavior, and strong work ethic. Qualifications Experience in home care, AFC/GAFC, VACCN, MassHealth and other insurance billing Knowledge of CPT/HCPCS codes and EDI billing Bilingual a plus. Strong Communication and Customer Service skills Proficiency in Office Administration and Administrative Assistance tasks Experience in handling and maintaining Office Equipment Excellent organizational and time management abilities Familiarity with billing processes and basic financial management Proficiency in relevant software and tools (e.g., MS Office Suite) Ability to work independently and collaboratively in an on-site environment Previous experience in a similar role is an advantage Physical & Work Requirements · Ability to sit, stand, and use a computer for extended periods. · Ability to lift up to 20 lbs occasionally (files, supplies, etc.). · Must maintain professionalism, confidentiality, and compassion. Performance Expectations · Timely claim submission with low denial rates · Accurate documentation and communication with admin and nursing staff · Weekly billing reports · Organized office environment · Cooperative, supportive teamwork culture Benefits · Competitive pay · Paid training · PTO · Opportunity for growth

Job Responsibilities: Fully responsible for the operation and management of the Boston Office; In charge of expanding market channels in the US, planning and organizing various marketing activities; Responsible for consulting with families who are interested in studying abroad and converting them into signed clients; In charge of service management and guidance for families after they sign for studying abroad; Responsible for the training and development of the team. Job Requirements: Full-case consultants at the partner level or top advisor level in high-end organizations or studios, proficient in US undergraduate or high school business; Bachelor's degree above from the top 30 universities of US News is preferred; Rich experience in independent full-case consultation and continuous learning ability; Strong self-motivation and a cooperative win-win attitude; Excellent presentation, communication, and service awareness skills; Upright values, strong presence, and strong logical thinking abilities.

Job Title: Office Manager - Full-Time, Brookline, MA Lumin Health is at the forefront of a transformative health movement. Our mission is to make cutting-edge mental health treatments accessible to all, pioneering advancements and broadening reach in mental health care for conditions like depression, anxiety, OCD, and PTSD. We are a leading provider of in-network medical psychedelics, specializing in outpatient ketamine and esketamine therapies. Why Join Us: As an Office Manager at Lumin Health, you'll be a vital part of our Brookline team - helping create a welcoming, organized, and supportive environment for both patients and staff. You'll play a key role in delivering exceptional client experiences and supporting our clinical operations by ensuring the office runs smoothly and efficiently. This is a unique opportunity to contribute to a fast-growing, mission-driven organization reshaping behavioral health care. Job Summary: We are seeking a proactive, detail-oriented, and people-focused Office Manager to oversee the daily administrative operations of our Brookline site, located at 1101 Beacon Street. In this in-person role, you will support clinicians and staff, manage scheduling and patient communications, maintain office systems and supplies, and help foster a warm and professional atmosphere for all who walk through our doors. You'll play a pivotal role in our patient-first care model. Schedule: Full-time, weekdays. This is an on-site position based in Brookline MA. Key Responsibilities: Manage day-to-day operations of the office to ensure efficiency and a high standard of care. Greet and support clients in person and by phone; create a warm and welcoming environment. Monitor appointment schedules to ensure timeliness and proper patient flow. Handle incoming and outgoing communications, including calls, emails, and mail. Maintain inventory and restock office and clinical supplies as needed. Coordinate meetings, staff schedules, and internal communications. Assist with onboarding new hires and ensuring readiness of their workstations. Support insurance authorization processes and collaborate with billing teams to ensure accurate claim submissions. Ensure client documentation and records are maintained securely and accurately. Liaise with building management and service providers to support facility needs. Organize occasional office events and staff engagement activities. Qualifications: Bachelor's degree or equivalent experience. Previous experience as an Office Manager, Administrative Assistant, or similar role. Customer service experience and a client-focused mindset. Strong organizational, time management, and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in Google Workspace and scheduling tools. High attention to detail and ability to adapt in a fast-paced environment. A team-oriented mindset and proactive approach to problem-solving. Passion for mental health care and a strong alignment with Lumin's mission. Preferred Skills: Background in healthcare, behavioral health, or clinical settings. Familiarity with electronic health records (EHR) and practice management systems, Slack, and CRM tools Ability to maintain discretion and handle sensitive information professionally. Experience planning internal events or office team-building activities. Benefits: $65-70K, commensurate with experience Excellent medical, dental, and vision insurance, plus supplemental coverage 401(k) with company match 15 days of paid time off (PTO) Paid holidays per company policy Opportunities for professional development and career growth Work with a supportive, mission-driven team in an innovative mental health environment Physical Setting: Outpatient mental health treatment center In-person role in Brookline MA About Our Culture: Lumin Health's approach is innovative, warm, and centered around healing. We are passionate about helping clients feel better while building a supportive community for our team. We invite you to explore client feedback and our approach to care at lumin.health/lumin-experience. Note: This job description is intended to provide a general overview of the role. Responsibilities and duties may evolve as the needs of the organization change.

We are working with a $30M commercial furniture manufacturer in the NE to help them find an Operations Manager to oversee an 80-person, 100,000sq ft plant. They are looking for a strong people leader to focus on quality and safety and to work in a trade-focused, low-tech manufacturing environment. It's the first shift, Mon-Fri, and the role reports directly to the CEO and owner of the company. Compensation is likely to land in the low to mid 100K range, predicated on background and experience! What You'll Do Oversee 80 individuals on the floor Maintain safety and quality standards Oversee productivity and overall efficiency What You'll Need 5+ years of experience in a similar role Supervisory experience preferred

As a Manager of Training & Support at My-Take, you will be a key partner to our professional services team and clients, ensuring the successful adoption and ongoing use of our insights and community platform. You'll be the go-to expert for technical support, documentation, onboarding, training, quality assurance, and cross-team communication. What you'll do Technical support - Own, triage, and prioritize inbound support requests for our platform. - Reproduce and troubleshoot issues; develop clear response and resolution plans. - Communicate updates and timelines to clients and internal stakeholders. Documentation - Create and maintain clear, user-friendly documentation, including knowledge base articles, FAQs, and short training videos. - Keep content current with product changes and releases. Onboarding - Assist with the launch of new client communities, including configuration, user setup, permissions, and basic integrations. - Coordinate timelines and ensure a smooth handoff to ongoing support. Training - Develop and deliver technical training for clients and new employees. - Create training assets such as decks, guides, and recorded sessions. Quality assurance - Test and validate new features and bug fixes. - Capture precise repro steps, file actionable tickets, prioritize issues, and confirm fixes with developers. - Translate client needs and feature requests into clear engineering tickets. - Help triage and prioritize the backlog; contribute to release notes and status updates. Requirements - Bachelor's degree (Computer Science, Information Systems, or related field preferred). - 3-10 years of technical support experience, ideally with a web-based SaaS product. - Strong client-facing experience and customer empathy. - Excellent written and verbal communication; ability to explain complex concepts simply. - Proven ability to manage time-sensitive and challenging customer situations. - Familiarity with web technologies and debugging (HTML, CSS, JavaScript a plus); exposure to APIs, SQL, or browser dev tools is beneficial. - Experience with ticketing and documentation tools (e.g., Jira, Zendesk, Confluence) and collaboration platforms. - Strong problem-solving, prioritization, and organizational skills; you thrive as the “go- to” resource. - Detail-oriented with a passion for technology, AI, innovation, and continuous learning. Nice to have - Experience with market research. - Creating video-based training content. - Scripting/automation or light programming experience.

Rd, Plainfield, CT 06374 Schedule: Full-time, Monday through Friday, [Insert Hours if applicable] Compensation: Competitive salary based on experience, PTO, and other benefits [if applicable] About Us: We are a reputable residential construction company committed to delivering high-quality craftsmanship and exceptional customer service. We are seeking a dedicated Residential Construction Office Manager to support our team, streamline operations, and ensure efficient project management. Position Overview: The Residential Construction Office Manager will serve as the administrative backbone of our construction projects. This role requires a detail-oriented individual with a strong background in construction administration, capable of multitasking in a fast-paced environment. You will be responsible for overseeing daily office activities, coordinating schedules, managing client and vendor communications, and maintaining project documentation. Key Responsibilities: Administrative Management: Oversee all office operations, including data entry, document filing, and supply management. Project Coordination: Assist with project scheduling, track project timelines, and ensure deadlines are met. Client and Vendor Communications: Act as the primary point of contact for clients, contractors, suppliers, and internal teams. Estimating & Bidding Support: Assist in preparing estimates, proposals, and bids for upcoming projects. Financial Administration: Handle invoicing, payments, and expense tracking in collaboration with accounting. Documentation & Compliance: Maintain accurate project files, permits, warranties, and compliance records. Customer Service: Provide exceptional service to clients, addressing inquiries professionally and promptly. Team Support: Collaborate with field supervisors, project managers, and tradespeople to facilitate smooth operations. Qualifications & Skills: Minimum of 3-5 years of experience in office management within the construction or trades industry. Strong understanding of residential construction processes, materials, and scheduling. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and project management software. Excellent organizational, multi-tasking, and time management skills. Strong written and verbal communication skills. Ability to handle sensitive information confidentially. Dependable, proactive, and solution-oriented mindset. Ability to work independently and collaboratively as part of a team. How to Apply: If you are organized, motivated, and eager to contribute to a successful construction team, please submit your resume via email to ************************. Be sure to include your contact information and a brief cover letter highlighting your relevant experience. Please note: NO PHONE CALLS will be accepted. We look forward to reviewing your application and potentially welcoming you to our team!

We're seeking a detail-oriented Junior Office Manager to join a great Cape Cod office and keep operations running smoothly. This role blends administrative support with hands-on accounts payable duties, making it ideal for someone who enjoys organization, problem-solving, and working with numbers. Key Responsibilities: Manage daily office operations, including correspondence, scheduling, and supply inventory. Process vendor invoices, match purchase orders, and ensure timely and accurate payments. Maintain vendor files and assist with month-end closing and reconciliations. Prepare and track expense reports and assist with budgeting as needed. Support HR and management with administrative projects, onboarding, and recordkeeping. Serve as the point of contact for vendors, service providers, and internal departments. Maintain a professional, organized, and efficient office environment. This role is full-time, on-site, M-F

This management position serves as an instrumental component of the day to day activities within the claims unit. Primary functions include coordinating, directing, and overseeing claims activities of a team(s). Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices. Job Duties Review claim files regularly for quality. Track and monitor all statistical measures and behavioral indicators to evaluate Claims Reps performance (e.g. file review, audits, reports and complaints). Coach and counsel employees on performance in a responsive and timely manner. Resolve a variety of customer service issues through communication and interaction. Implement effective ways (internal/external) to monitor and evaluate customer concerns, issues, satisfaction, and anticipate customer needs. Manage employee recruitment and development effectively. Identify and implement staff development and training needs to support an effective succession plan. Lead meetings in collaboration with unit management to communicate goals with direct reports and reinforce/monitor behavior that furthers technical and customer service performance expectations. Maintain knowledge of current industry developments and best practices. Participate in committees and projects that will support the organization's goals and objectives. Qualifications Bachelors Equivalent combination of education and experience Preferred 4-6 years Automotive Claims handling Required 1-3 years Supervisory Preferred Advanced organizational, planning and delegation skills critical. Advanced oral and written communication skills necessary. Advanced interpersonal skills essential. Ability to effectively lead change required. Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required Chartered Property Casualty Underwriter - Insurance Institute of America Preferred The starting pay range for this position is: $90,400.00 - $120,300.00 Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance. Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

The Customer Engagement Manager is a key member of our Go to Market organization responsible for educating and empowering our existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and solution-oriented approaches providing value-based data, best practices, and insights to customers to improve retention and customer experience. This is a full-time position and reports directly to the Manager,CustomerSuccess. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Build and maintain strong relationships with existing clients to understand their needs, provide support and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Drive ongoing customer engagement through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Develop relationships with customers to uncover potential risk and overcome objections by reinforcing the value of the products they have purchased + Serve as the primary point of contact for customers, addressing their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, and needs are communicated effectively to relevant departments for prompt resolution and product improvements - wholly own the customer experience + Develop and execute strategic account plans for customers, focusing on objectives, tactics and timeliness to maximize growth and retention + Contact and secure upcoming renewals at least 120 days in advance of maturity date + Provide training and support to customers on using products or services effectively, utilizing methods such as product demonstrations, training sessions and/or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools + Stay up to date of job, product, and industry-related training opportunities + Educate and empower clients to take full advantage of product features and updates, guiding them through transitions and helping them integrate changes into their daily operations + Leverage data and insights to identify adoption gaps and deliver targeted training, resources, or recommendations to improve engagement and retention **_Key Metrics for Success_** **Engagement Metrics:** Client usage rates and engagement with key platform features **Renewal Rate:** Percentage of clients renewing beyond their first year **_Education Requirement_** + High School Diploma or GED + Bachelor's degree and/or combination of equivalent work experience preferred **_Required Experience, Knowledge and Skills_** + 2+ years of relevant sales, account management, or support experience supporting SaaS based software + Proficiency in desktop software programs (Word, Excel, PowerPoint) + Ability to learn SaaS products + Basic construction industry knowledge or ability to learn construction industry knowledge + Technical skills + Superior personal integrity and ownership of outcomes + Exceptional communication skills + Relationship building and client-centric skills + Ability to coach customers on best practices and uncover pain and solution + Empathetic small business growth mindset to identify meaningful opportunities for customers benefit + SKILLS: Communication/Interpersonal, team building, growth mindset, conflict resolution, organization, coaching/mentoring, effective writing and presentation, problem solving, storytelling, decision making and time management, strategic planning, and critical thinking **_Preferred Experience, Knowledge and Skills_** + Working in a SaaS based environment + Previous CRM or order management experience **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $_ _50,000-$65,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1144-2025_

The Community Healing Response Network (CHRN) is a network of Hospitals, health centers, and community organizations dedicated to supporting individuals and communities heal from incidents of community gun violence. Services are divided into three key areas: Immediate Support, Therapeutic Services, & Community Engagement, and include: Resource Navigation, On-Scene Support, Coping and Healing Groups, Bereavement Services, Behavioral Health Services, Community Engagement & Education. CHRN offers free and confidential services for individuals, families, and communities affected by community violence including: Access to support line 24/7, 365 days a year. Immediate support services for any individual affected by community violence. Support for individuals and families during community events. Events include vigils, memorials, and funeral services. Referral to on-going behavioral health services for individuals and families. Trauma education and support at community meetings. Community outreach to distribute basic trauma health information and support ways to cultivate healing. Community coping and healing groups. CHRN is hiring per diem staff to respond to incidents of community violence. Responders will travel to scenes of community gun violence to support community members and facilitate healing. The required duties of responders are described below. DUTIES The Responder must be available to deploy the per diem response team members to provide PFA and immediately respond to on-call emergencies for crisis response when scheduled for on-call support and management of trauma support line. Provide and enhance immediate and ongoing safety and provide physical and emotional comfort. Calm and orient emotionally overwhelmed or distraught individuals. Help survivors identify immediate needs and concerns and gather additional information as appropriate. Offer practical assistance and information. Connect survivors as soon as possible to social support networks, including family members, friends, neighbors, and community helping resources. Support adaptive coping, acknowledge coping efforts and strengths, and empower survivors. encourage adults, children, and families to take an active role in their recovery. Provide information that may help survivors cope effectively with the psychological impact of disasters. Follow BPHC policies and procedures including HIPAA, complaints and grievances and electronic record keeping. Understand and can apply trauma-informed practice and treatment. Complete all documentation in a timely manner according to specifications. Complete all required training for all Community Based Services employees upon employment and annually thereafter. Provide referral, intake, discharge, and case monitoring information on all clients for inclusion into the appropriate information systems. Attending relevant meetings and training courses as scheduled.

Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: •On-site gym and fitness classes and one-on-one personal training •On-site nurse, nutritional counseling, and mental health resources •Full-service cafeterias •Free shuttle service to Quincy Adams T Station •Tuition assistance programs •Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more •A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation •Robust training, mentorship, and professional/personal development programs •Colleagues who genuinely care about each other Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential. It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009! The Arbella Team Manager's primary focus is to coach, motivate and lead team performance and production to ensure departmental goals are achieved in support of the business plan. They may be responsible for risk selection operations and premium and profit development of an assigned territory. They are responsible for execution of tactical, day-to-day activities and imparting functional technical expertise. Assignments are generally task oriented and operational and may include an assigned underwriting territory. A Team Manager will accomplish tasks primarily through supervision of non-exempt and entry level exempt employees. Decision making authority typically pertains to routine company needs and establishing ongoing credibility in addition to adherence to the Underwriting Authority Guidelines. Key Responsibilities Works under general direction of the Manager or above Responsible for the daily operation of a segment of a business unit, including assigned territory Hire, train, develop and retain a high performing team Supervises staff, conducts performance evaluations, assigns tasks, and makes performance recommendations Supervises work flow and monitors production goals Is considered a functional expert within their business unit Takes the lead on departmental objectives or projects Has ability to compile data and create reports to provide information to management Has limited authority to make decisions on budget and/or other business impact objectives Escalates concerns/issues to management when appropriate; keeps management abreast of unit's activities Within authority, reviews policies as referred by the team underwriters, and authorizes exceptions to Arbella underwriting guidelines, as applicable, on an individual case basis. Makes final underwriting decisions on problem items, agent appeals, and cases outside team members' authority level Serves as Underwriter for selected agents as may be assigned May represent Arbella to industry professionals, customers, agents and other non-employees Requirements: Bachelors degree highly preferred 3 years underwriting experience required Excellent communication, problem solving, influencing and relationship building skills required. Some leadership experience preferred but not required Must be detailed oriented with good time management skills Our current reasonable and good faith estimate of the annual salary wage range for this position is approximately $82,000 - $115,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage. #LI-CL1

Job Description The Bedi Dental Group difference Bedi Dental does dental differently for patients and clinicians alike, and we want our managers to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it's possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient. The Practice Manager Role We are looking for someone who will ensure outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues. You will be the go-to person for managing the staff and one who juggles multiple priorities. Our manager must exhibit exceptional poise and professionalism under pressure and will enjoy a wide variety of responsibilities and projects in this high-impact role. You will be wearing many hats, so a multi-tasker who works well under pressure is a must. We are looking for someone that is a natural leader and problem solver. Skills Oversight of daily operations including scheduling, billing, and project management Ensures schedule is booked and confirmed according to office protocol Coordinating and overseeing marketing and referral effort Manage accounts receivables to include patient and insurance Analyze business and financial data to recognize and build on strengths, provide daily feedback to improve weak areas of performance and identify anomalies occurring in the practice Helping with patient and team issues and concerns Achieve financial performance and revenue growth goals while supporting our culture and mission Provide direct individual and team leadership to achieve success Train, coach, and mentor team members to optimal patient service levels On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs The Practice Manager we are looking for: Previous Dental Practice Management Demonstrates strong patient care and communication skills Is excited about collaborating with a dental team Is adaptable to new ways of working in a dental office Eaglesoft and/or Dentrix knowledge is a plus! Benefits for Practice Managers at Bedi: Generous compensation package Medical and vision benefits In-house dental benefits 401(k) benefit with a match Generous paid time off, plus company holidays

We are seeking to hire a full-time Dental Office Manager responsible for overseeing the operation of a dental office to give patients a good experience and setting standards for clinic employees. Duties include helping patients at the front desk, setting office budgets and leading a team of office staff to promote a well-organized and efficient practice. To be successful you should exhibit the following traits: Value hard work and be motivated, ambitious and reliable. Appreciate the value of teamwork and the contributions of each team member. Be compassionate and caring in your interactions with both patients and staff. Endeavor to do the right thing in every situation. Responsibilities Include but Not Limited To: Manage all financial aspects of the practice to ensure profitability Manage patient schedules to ensure productivity Manage employee relations in the practice Manage accounts receivables to include patient and insurance Lead weekly and monthly meetings Participate in monthly financial reviews Supervise and appoint staff Take care of marketing and public relations Ensure procedures and policies are adhered to

Job Description The Role: Dental Dreams in seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff. Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Managerial and Dental Assistant experience Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental practice management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

This is a Full-Time Dental Office Manager role. The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office. Responsibilities Primary contact and resource for doctors in the practice Review and maintain schedules for productivity Treatment planning and coordinating to promote high case acceptance Provide work flow direction for auxiliary staff Human Resources including hiring, training, performance management and dismissal Accounts receivables including patient pay and insurance Reporting, interpreting and responding to practice metrics to improve office performance Interact with home office to communicate office needs and success Perform other related job duties as assigned Qualifications Minimum two years of experience managing a dental practice Exceptional communication and customer service skills Superior interpersonal skills Thrives in a team-based environment Displays a high degree of professionalism Dedicated to being a true leader in the office We can recommend jobs specifically for you! Click here to get started.

This role leads daily operational performance for the Behavioral Health Hospital at Leonard Morse. The Manager of Operations ensures safe, consistent, and efficient inpatient care delivery. This position works closely with nursing leadership, physicians, environmental services, registration, and ancillary support teams to maintain patient flow, regulatory readiness, and a stable therapeutic environment. The Manager drives problem solving and frontline accountability. Key Responsibilities Operational Oversight Direct daily operational workflow across assigned inpatient behavioral health units Coordinate staffing assignments, admissions, discharges, and patient flow with clinical leaders Serve as a visible leader on the units, remove barriers, and reinforce expected standards Escalate operational issues quickly with proposed solutions Monitor and track performance indicators including throughput, length of stay, readmissions, and patient experience Regulatory and Safety Leadership Maintain active compliance with Joint Commission, CMS, and Department of Mental Health requirements Lead rounding focused on environmental safety, ligature risk monitoring, and staff adherence to policy Support review and resolution of patient safety events and root cause analysis follow-through Partner with security and nursing leadership on de-escalation readiness and staff support Team Support and Development Assist department leaders in onboarding and training new staff Reinforce culture expectations focused on teamwork, patient dignity, and trauma informed care Serve as an accessible resource for staff during high-acuity or complex patient situations Promote retention by supporting recognition, coaching, and daily engagement practices Program and Process Improvement Identify operational inefficiencies and lead targeted process improvement efforts Assist in evaluating group programming schedules, patient access workflows, and interdisciplinary communication routines Support operational planning for census changes, construction, or expansion initiatives Qualifications Bachelor's degree required, Master's degree preferred Minimum of 3 years of experience in an inpatient behavioral health environment Strong understanding of psychiatric inpatient operations, patient flow, and regulatory standards Demonstrated ability to lead teams, manage day-to-day operations, and make high-confidence decisions in real time Excellent communication, presence on the units, and ability to support staff during challenging patient situations Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

The Customer Engagement Manager is a key member of our Go to Market organization responsible for educating and empowering our existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and solution-oriented approaches providing value-based data, best practices, and insights to customers to improve retention and customer experience. This is a full-time position and reports directly to the Manager,CustomerSuccess. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Build and maintain strong relationships with existing clients to understand their needs, provide support and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Drive ongoing customer engagement through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Develop relationships with customers to uncover potential risk and overcome objections by reinforcing the value of the products they have purchased + Serve as the primary point of contact for customers, addressing their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, and needs are communicated effectively to relevant departments for prompt resolution and product improvements - wholly own the customer experience + Develop and execute strategic account plans for customers, focusing on objectives, tactics and timeliness to maximize growth and retention + Contact and secure upcoming renewals at least 120 days in advance of maturity date + Provide training and support to customers on using products or services effectively, utilizing methods such as product demonstrations, training sessions and/or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools + Stay up to date of job, product, and industry-related training opportunities + Educate and empower clients to take full advantage of product features and updates, guiding them through transitions and helping them integrate changes into their daily operations + Leverage data and insights to identify adoption gaps and deliver targeted training, resources, or recommendations to improve engagement and retention **_Key Metrics for Success_** **Engagement Metrics:** Client usage rates and engagement with key platform features **Renewal Rate:** Percentage of clients renewing beyond their first year **_Education Requirement_** + High School Diploma or GED + Bachelor's degree and/or combination of equivalent work experience preferred **_Required Experience, Knowledge and Skills_** + 2+ years of relevant sales, account management, or support experience supporting SaaS based software + Proficiency in desktop software programs (Word, Excel, PowerPoint) + Ability to learn SaaS products + Basic construction industry knowledge or ability to learn construction industry knowledge + Technical skills + Superior personal integrity and ownership of outcomes + Exceptional communication skills + Relationship building and client-centric skills + Ability to coach customers on best practices and uncover pain and solution + Empathetic small business growth mindset to identify meaningful opportunities for customers benefit + SKILLS: Communication/Interpersonal, team building, growth mindset, conflict resolution, organization, coaching/mentoring, effective writing and presentation, problem solving, storytelling, decision making and time management, strategic planning, and critical thinking **_Preferred Experience, Knowledge and Skills_** + Working in a SaaS based environment + Previous CRM or order management experience **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $_ _50,000-$65,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1144-2025_

The Role: Dental Dreams in seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff. Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Managerial and Dental Assistant experience Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental practice management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.