A fast-growing proptech company located in Newport Beach is seeking a Head of Customer Success. This role involves driving customer activation, adoption, retention, and expansion across SMB and mid-market accounts. Ideal candidates will have 3-6 years of experience in SaaS Customer Success with a strong track record in process-building and data analysis. Competitive compensation includes a base salary and bonus structure, alongside opportunities for professional development. Hybrid work options are available within the LA/OC/SD area.
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$112k-169k yearly est. 1d ago
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Customer Experience Manager - Contract
Calpak 3.6
Team manager job in Gardena, CA
At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint.
We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK's customer experience vision.
RESPONSIBILITIES:
Customer Experience Leadership & Strategy
Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives.
Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth.
Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions.
Advance CALPAK's DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication.
Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more.
Team & Workflow Management
Oversee the Assistant CX Manager, providing leadership, coaching, and development support.
Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs.
Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency.
Data, Reporting & Insights
Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making.
Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction.
Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements.
Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps.
CX Systems & Cross-Functional Execution
Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities.
Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared.
Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey.
Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs.
QUALIFICATIONS:
5+ years of experience in customer service environment.
Gorgias, Zendesk or similar CRM experience required.
Proficiency in Shopify or ecommerce platform experience preferred.
Excellent written and verbal communication skills.
Experience building, leading, and developing a team.
Strong analytical skills and the ability to interpret and act on data insights.
A proactive problem solver with strong troubleshooting and escalation judgment.
Comfortable with ambiguity and able to take initiative in leading projects.
Proven success working cross-functionally with all levels of the organization.
Highly collaborative, driven, and passionate about elevating customer experience.
Salary range: $80,000-$100,000 annually (annualized for a 6-month contract)
$80k-100k yearly 1d ago
Senior Team Lead - Dynamics HR Consulting & Support
Hubdrive GmbH
Team manager job in Los Angeles, CA
A leading HR consulting firm in Los Angeles seeks a skilled consultant to enhance project implementations and train partners. Responsibilities include daily team meetings, analyzing technical issues, ensuring quality checks, and conducting customer training. Ideal candidates should have strong organizational skills and a commitment to delivering excellent consulting services. This role offers opportunities for growth and coordination with senior management.
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$108k-160k yearly est. 2d ago
Tax Supervisor / Senior
Century Group 4.3
Team manager job in Los Angeles, CA
Century Group is partnering with a client who is seeking a Tax Supervisor/Senior to join their team. This is a hybrid role with three days being onsite in their Woodland Hills, CA office. Exact compensation may vary based on skills, experience, and location. Expected starting base salary $85,000 to $90,000 per year.
Job Description:
Plan and supervise audit and tax engagements, including supervision of staff, monitoring budgets and progress, and reporting status to team members
Research and analysis of accounting and tax issues
Provide on-the-job training and constructive feedback to professional staff
Direct interaction with client personnel to discuss and resolve tax and accounting-related matters
Requirements:
Computer skills including proficiency with tax and audit software
Excellent verbal, written and interpersonal communication skills
Able to communicate with professionals at all levels
Able to communicate complex information to a variety of audiences
Experience:
Bachelor's degree in Accounting or Business and a minimum of 3 years' relevant experience
REF46485
#LI-POST
$85k-90k yearly 2d ago
Customer Service Supervisor
Leadstack Inc.
Team manager job in Pasadena, CA
Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.
Education Requirement:
A. High School Diploma or Equivalent
Day-to-Day Responsibilities/Workload:
Position Summary:
We are seeking a dedicated and experienced Supervisor to lead a team of claims advisors with providing in-person support to customers impacted by wildfires. This role is critical in ensuring compassionate, efficient, and accurate service delivery during a high-volume claims intake period.
Key Responsibilities:
• Supervise daily operations of in-person claims advisor teams at the designated support center.
• Ensure claims advisors provide empathetic, accurate, and timely assistance to wildfire-affected customers.
• Monitor team performance, customer interactions, and adherence to claims intake protocols.
• Provide coaching, real-time support, and conflict resolution for front-line staff.
• Escalate complex or sensitive customer issues to appropriate internal teams.
• Collaborate with program leadership to ensure service levels meet KPIs.
• Maintain accurate documentation of team activities, customer feedback, and operational metrics.
• Ensure compliance with safety, privacy, and utility-specific policies.
Required Skills/Attributes:
Required Qualifications:
• High school diploma or equivalent (Associate's or Bachelor's degree preferred).
• Minimum 2 years of supervisory experience in customer service, preferably in-person or field-based.
• Strong leadership and coaching skills, especially in high-stress or crisis environments.
• Excellent interpersonal and communication skills.
• Experience working with vulnerable populations or in emergency response settings.
• Proficiency in basic digital tools (e.g., CRM systems, document handling platforms).
• Experience in utility services, insurance claims, or healthcare.
Desired Skills/Attributes:
• Bilingual (Spanish or other languages) a plus.
• Familiarity with trauma-informed customer service practices.
$36k-51k yearly est. 1d ago
Customer Service Lead
The Phoenix Group 4.8
Team manager job in Los Angeles, CA
Key Responsibilities
Deliver high-quality customer service and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance
Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization
Provide polished, high-touch service to all visitors and external guests
Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests
Train and support team members on established processes, tools, and workflows
Foster a collaborative team environment where ownership and accountability are shared across all agents
Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times
Qualifications
We're interested in candidates who:
Communicate clearly and professionally, both verbally and in writing
Consistently deliver exceptional customer service and take pride in exceeding expectations
Demonstrate sound judgment and the ability to assess situations and take initiative independently
Has had previous management or lead experience in a customer support role
And who have:
A high school diploma or equivalent
At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customer service environment
Administrative experience, preferably within a professional services or corporate setting
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$36k-46k yearly est. 3d ago
Aerospace Capture Leader - Strategy, Proposals & Teams
Internetwork Expert 4.6
Team manager job in San Clemente, CA
A leading aerospace company seeks a Capture Manager to develop strategies for winning new business in the aerospace sector. This role involves overseeing proposal development, building customer relationships, and leading cross-functional teams. The ideal candidate has over 8 years of experience in aerospace and a strong grasp of government procurement processes. Competitive salary range of $105,000 to $135,000 is offered with extensive benefits.
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$105k-135k yearly 3d ago
Pharmacy Operations Manager
Walgreens 4.4
Team manager job in Laguna Niguel, CA
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs.
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PandoLogic. Category:Pharmaceutical, Keywords:Pharmacy Technician, Location:Laguna Niguel, CA-92607
$22.5-31 hourly 1d ago
Operations Manager
Comav Technical Services, LLC 4.3
Team manager job in Victorville, CA
The Operations Manager will lead and oversee all maintenance operations within our MRO facility. This role ensures that all maintenance, repair, and overhaul operations are executed safely, efficiently, and in full compliance with regulatory standards (FAA, EASA, etc.), OEM specifications, and internal quality systems. The Operations Manager will lead a multidisciplinary team of technicians and support staff, driving performance, safety culture, and continuous improvement across all maintenance functions. The ideal candidate will bring strong leadership, and technical expertise, with a commitment to safety, compliance, and operational excellence. This position reports to the Director of Maintenance (DOM).
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Direct and oversee all scheduled and unscheduled maintenance activities.
Develop and manage short- and long-term maintenance plans to optimize labor efficiency and minimize downtime.
Ensures that all company, manufacturer, customer and FAA requirements and specifications are applied and enforced.
Ensure timely execution of work packages, work orders, and return-to-service documentation.
Manages and supervises assigned personnel to ensure maximum motivation, efficiency, and discipline in accordance with ComAv Technical Services policies and Repair Station Manual.
Lead, mentor, and develop a team of maintenance technicians and support staff.
Ensures the proper use of all equipment with an understanding of all safety rules to ensure compliance. Mitigate, correct, and notify DOM of safety issues.
Ensures that all aircraft maintenance work, materials, and practices conform to FAA, customer, company, and manufacturers' standards of quality.
Oversees on-the-job training for Mechanics and leads under his/her Supervision to ensure compliance. Validates that only qualified Mechanics are assigned to the task being performed.
Ensure Leads complete work orders and paperwork in a timely manner, keep their work boards in order; Ensure that the daily turnover logs are maintained.
Interface with Material Planner / Scheduler to expedite materials required to accomplish scheduled and unscheduled maintenance.
Assumes other duties and responsibilities as assigned by the Director of Maintenance.
QUALIFICATION REQUIREMENTS
Experience - 5 years of commercial aviation leadership experience in Heavy Maintenance/C-Check, including aircraft and engine re-activation; transitional maintenance; aircraft modifications; including structural, electrical, avionics, and engine preservation. Strong knowledge of commercial aircraft systems, maintenance procedures, and documentation standards Understanding of FARs 43, 91, 121, 135, 145. Experience with aircraft Storage and Disassembly a plus.
Education - Operations Manager should at least have a high school diploma. A bachelor's degree or higher in a relevant field such as: aerospace, engineering, business management is preferred.
License/Certifications - This position requires an A&P Certification and minimum10 years of experience as an Airframe and Powerplant Mechanic working with large commercial aircraft or transports.
Safety Management - Proactively promote a safety-first culture by ensuring you and your team understand and comply with the proper use of equipment and all relevant safety rules and regulations.
Budgeting/Scheduling Experience - Must have at least 5-years of budgeting and scheduling experience and the ability to create execution strategies accordingly.
OTHER SKILLS AND ABILITIES (Competencies) the individual must possess:
Computer Skills - Must have a strong working knowledge of MS Office suite (Word, Excel, PowerPoint).
ERP Systems - Corridor Go or other Maintenance or ERP systems experience a plus.
Language & Communication Skills- Excellent written and verbal communication (English). Must be able to read, write and understand English. Fluency in a second language, particularly Spanish, is a plus.
Must subscribe to our company's Shared Values below:
Be Safe-Safety is our foundation, always put people first and maintain a healthy work life balance.
Be Honest-Be transparent, act with integrity and show trust and respect.
Be Accountable-Take ownership and initiative in all YOU do. Invest in our communities.
Be Respectful-Not one of US is as smart as all of US. Engage by listening, embrace diversity and appreciate each other's contributions.
Be Engaged-Be proactive not reactive. Provide your full attention in all that YOU do. Provide your ideas and help find solutions. Work smart, not just hard.
Be Driven-Pay for performance and promote for potential.
Knowledge of California employment laws preferred.
Experience with timekeeping systems (e.g., Paycom, ADP, Kronos), including timecard review, corrections, approvals, reporting, and compliance with wage and hour regulations, preferred.
Experience with performance management processes, including performance reviews, disciplinary actions, and employee development, preferred.
POSITION LOCATION:
There is no travel required for this position.
Work location - Victorville, CA.
NUMBER OF PEOPLE SUPERVISED (Under regular control)
Approximately 50. This position managesteams of Operations Leads and Technicians. This could change according to company business needs.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Ability to walk and stand for extended periods in hangar and ramp environments.
Regular use of hands and arms; ability to bend, stoop, climb, and reach overhead.
Must be able to lift, carry, push, or pull up to 50 pounds.
Visual acuity of at least 20/40 (corrected) and sufficient hearing to safely navigate a high-activity, noisy environment.
May be exposed to hazardous chemicals and moving equipment; use of personal protective equipment (PPE) may be required.
Work may occur in varying climate conditions, both indoors and outdoors.
Flexibility to work irregular hours, including nights, weekends, and holidays, as required.
$63k-109k yearly est. 3d ago
Hub Operations Manager-Mandarin Required
Uniuni
Team manager job in Fontana, CA
The Hub Operations Manager oversees full end-to-end operations in a high-volume sortation center, including inbound receiving, sortation, and outbound dispatch. This role manages a three-shift operation and a workforce of over 100 employees (both full-time and outsourced). Responsibilities include workforce management, scheduling, recruitment, quality control, cross-hub coordination, and continuous process improvement to ensure timely, accurate, and high-quality parcel processing.
Key Responsibilities
1. Full Hub Operations Management (Inbound / Outbound / Sortation)
Oversee all inbound processes including trailer receiving, unloading, scanning, reconciliation, and exception handling.
Manage outbound operations including parcel staging, trailer loading, dispatch scheduling, and linehaul departure compliance.
Ensure accurate and efficient sortation processes aligned with operational SLAs.
Adjust labor and workflows based on daily volume fluctuations and operational demands.
2. Workforce & Shift Management (Three-Shift Operation)
Lead three operational shifts and supervise 100+ employees (in-house and outsourced).
Oversee shift scheduling, attendance, labor planning, and performance evaluations.
Maintain strong coordination with staffing vendors to ensure stable labor supply.
3. Daily Floor Management
Ensure SOP compliance across inbound docks, sort lanes, conveyors, and outbound docks.
Maintain a safe, organized, and high-performing floor environment.
Resolve operational issues, bottlenecks, and safety concerns promptly.
4. Recruitment, Training & Team Development
Support hiring activities for inbound, sorting, and outbound positions.
Provide training on operational procedures, safety standards, and productivity expectations.
Develop strong shift leadership and foster a high-performance culture.
5. Quality, Accuracy & Continuous Improvement
Monitor and reduce mis-sorts, damages, delays, missing parcels, and inbound discrepancies.
Conduct root cause analyses and implement corrective actions.
Utilize KPIs and operational data to improve efficiency and reduce cost.
6. Cross-Hub Coordination
Coordinate volume balancing, overflow handling, and resource support across hubs.
Align inbound/outbound schedules with transportation teams.
Collaborate with customer support and regional operations to resolve service issues.
7. Safety & Compliance
Enforce OSHA and company safety standards across all operational areas.
Conduct safety audits, incident investigations, and follow-up corrective actions.
Qualifications
Experience:
3-5+ years of operations management experience in logistics, hub/sortation, warehouse, or fulfillment environments.
Experience managing large teams (100+ employees), including outsourced workforce.
Prior experience with inbound/outbound dock operations and high-volume sortation preferred.
Skills & Competencies:
Strong leadership, execution, and decision-making under pressure.
Excellent communication and cross-functional coordination skills.
Data-driven mindset with ability to analyze KPIs and drive improvements.
Flexibility to support night shifts, weekends, or rotating schedules.
Preferred:
Experience in last-mile logistics, linehaul operations, or automated sortation systems.
Familiarity with WMS/TMS or scanning/sortation technology.
OSHA certification or related safety training.
$66k-114k yearly est. 4d ago
Operations Manager
QI Collective
Team manager job in Los Angeles, CA
is focused on project management, leading process improvements and analytics
across our operational functions (sales, product development, supply chain, customer
relationship, customer service and warehouse management). You will lead the functions of the
office and
Maintain processes and systems to achieve efficient operations
Be a part of a team to develop methodologies for problem solving and product
implementation
Manage an office lay-out and maintenance
Install a culture of continuous improvement and customer service focus. Be service
oriented and solve problems and fix processes cross-functionally
Develop ongoing process improvement framework and toolkit that can be utilized for
both large-scale projects and change and day-to-day operational improvements
Develop SOP for each department and process
Partner closely with the international operations teams to identify efficiency optimization
opportunities to drive scale and efficiency throughout the operations
Ensure the definition of success at the onset and retrospective learnings and
measurement
Manage and balance monthly budget and keep accurate records of expenses
Teammanagement in LA, new staffs' recruiting and onboarding etc.
Oversees all departments timelines, tracking, vendor coordination, and logistics
Partners with leadership on higher-level operational decisions
Be a part of strategy plan development and take ownership of execution and
coordination
Qualifications:
• The right person needs to be highly process-oriented, able to prioritize and communicate
effectively and operate independently
• Bachelor's Degree preferred
• 2 - 4 years of experience in consulting, client relationship management, or project management,
team leading, have experience in E-commerce business would be more prefer
• You love operational puzzles and are excited about continuous process improvement • Gifted
analytical thinker with a proven ability to synthesize complex data into simple and compelling
recommendations for improvement
• You have a learning mindset - and are not afraid to ask questions (no matter how small!)
• Experience working in a high growth environment, with constantly shifting priorities; ability to
create order out of chaos
• More apt to saying “yes” or “we'll try” (rather than “no” or “that's impossible”)
• Acts with a sense of urgency--strong time management
• Someone who leads by example
• Outgoing, extroverted personality with a love for people
$67k-115k yearly est. 2d ago
Office Manager
Ultimate Staffing 3.6
Team manager job in Westminster, CA
We have an opening for an Office Manager to support the daily operations of our office,
This is 100% on site, this is for North Orange County, very close to the freeway!
Garden Grove area.
Hours will be from 8AM-5PM Monday to Friday
This is a small office of 14 employees!
Key Responsibilities:
Oversee daily office operations and maintain a professional work environment
Serve as the first point of contact for visitors, vendors, and internal departments.
Draft and edit emails, notices, and internal communications.
Maintain organized digital and physical filing systems, company records, and internal documentation.
Help coordinate workflow between sales, accounting, and warehouse teams to keep operations running efficiently.
Manage office supplies, equipment, vendor relationships, and maintenance requests
Assist with HR functions such as onboarding, timesheets, PTO tracking, and maintaining employee records
Support accounting tasks including expense tracking, invoice coordination, and basic bookkeeping (if applicable)
Assist leadership with scheduling, travel arrangements, and special projects
Maintain company policies, safety procedures, and compliance documents
Desired Qualifications
2-4 years of office administration or office manager experience.
Strong communication skills and a professional, positive attitude.
Strong organizational skills and attention to detail
Proficiency in Microsoft Office / Google Workspace
Experience in HR
Problem-solving mindset and ability to work independently
Ideal Candidate Traits- Reliable, proactive and resourceful
Strong sense of ownership and professionalism
Comfortable handling sensitive information
Ability to multitask and prioritize in a fast -paced environment
Able to support both management and operations teams
Bi-lingual skills (English + Chinese) preferred but not required.
Must have recent work experience as an Office Manager
2-4 years of recent experience.
**Note this is a small office **
Desired Skills and Experience
* Oversee daily office operations and maintain a professional work environment
* Serve as the first point of contact for visitors, vendors, and internal departments.
* Draft and edit emails, notices, and internal communications.
* Maintain organized digital and physical filing systems, company records, and internal documentation.
* Help coordinate workflow between sales, accounting, and warehouse teams to keep operations running efficiently.
* Manage office supplies, equipment, vendor relationships, and maintenance requests
* Assist with HR functions such as onboarding, timesheets, PTO tracking, and maintaining employee records
* Support accounting tasks including expense tracking, invoice coordination, and basic bookkeeping (if applicable)
* Assist leadership with scheduling, travel arrangements, and special projects
* Maintain company policies, safety procedures, and compliance documents
Desired Qualifications
* 2-4 years of office administration or office manager experience.
* Strong communication skills and a professional, positive attitude.
* Strong organizational skills and attention to detail
*
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
$41k-52k yearly est. 3d ago
Operations Manager
Don't Be Sour
Team manager job in Los Angeles, CA
The Operations Manager is the owner of day-to-day venue performance, combining building operations, event execution, and venue representation into one accountable role. This position ensures the venue is operationally sound, guest-ready, compliant, and professionally represented from the moment a client signs through post-event closeout.
This role acts as the primary point of contact for clients, staff, vendors, and ownership, anticipating issues before they arise and ensuring every event runs smoothly, safely, and to brand standards. No task is too small if it impacts guest experience, safety, or operational excellence.
Core Responsibilities
1. Building & Facility Operations
Oversee all aspects of building maintenance, repairs, and upkeep
Coordinate and manage vendors for HVAC, electrical, plumbing, structural, cleaning, pest control, elevators, and waste management
Conduct regular facility inspections and preventative maintenance checks
Ensure all equipment (elevators, bar equipment, lighting, sound, security systems, fire alarms) is operational and compliant
Maintain organized records of repairs, warranties, inspections, service contracts, and logins (1Password)
Respond immediately to urgent facility issues and emergencies
2. Venue Representative & Client Management
Serve as the Venue Representative / Site Rep for all events
Once contract and payment are completed, introduce yourself via:
Initial intro call
Follow-up intro email
Two weeks prior to event:
Conduct prep call
Complete Event Prep Form in HoneyBook
Confirm all logistics, timelines, staffing, and special requests
Build rapport with clients, planners, and vendors while protecting venue policies and standards
Act as the on-site decision-maker and client-facing authority during events
3. Event & Venue Operations Support
Ensure venue is fully operational and event-ready for all bookings
Manage and train all Event Hosts / Site Reps
Coordinate with hospitality, bar, security, A/V, cleaning, and external vendors
Oversee load-ins, load-outs, vendor setup, and breakdown to prevent damage
Monitor:
Capacity and guest flow
Safety and compliance
Noise, elevators, restrooms, and common areas
Troubleshoot issues in real time during events
Each event requires:
Site Rep / Venue Manager (Operations Manager or trained delegate)
Security / Hosts
Cleaning (during & post-event)
A/V Engineer (if applicable)
(Refer to the specific Venue Manual for staffing ratios.)
4. Staff Management, Scheduling & Conduct
Schedule all event staff once event prep is completed (2 weeks prior)
Ensure staff are briefed, trained, and aligned with SOPs
Dress Code
All staff: all black
Security & A/V: formal black blazers
No hats, scarves, bags, or noticeable accessories
Staff Conduct Rules
No alcohol consumption before, during, or after events
Staff may not consume event food or beverages
Staff may bring personal food/water and store in BOH only
No guest engagement unless necessary for duties
No phone use while on duty
No accepting goods, favors, or participation in event activities
5. Standard Operating Procedures (SOPs)
Create, document, train, and enforce SOPs for:
Opening & closing procedures
Event setup and breakdown
Emergency protocols
Security coordination
Cleaning and sanitation standards
Vendor and contractor access
Staff conduct and escalation procedures
Continuously improve SOPs based on feedback and post-event reviews.
6. Compliance, Safety & Risk Management
Ensure compliance with building codes, fire safety, and health department regulations
Manage permits and inspections as required
Work closely with security teams to uphold safety standards
Handle incident reporting and post-event operational reviews
Take immediate action to mitigate safety risks (spills, overcrowding, equipment issues)
7. Inventory & Asset Management
Track all venue assets: furniture, fixtures, tools, equipment
Maintain organized storage and BOH areas
Ensure toiletries, supplies, and consumables are always stocked
Place and manage supply orders proactively
Prevent loss, misuse, or damage of venue property
8. Vendor & Budget Oversight
Source, negotiate, and manage vendors and contractors
Monitor operational spend and stay within approved budgets
Submit invoices for approval related to operations and maintenance
9. Tools & Systems
Must be proficient in:
Trello - task management
HoneyBook - CRM & event prep
Tripleseat - Lillian venue events
Google Workspace - documentation & communication
Slack - internal communication
Rentman - staffing & scheduling
Venue Manuals
Qualifications & Skills
3-5+ years experience in venue operations, hospitality, facilities, or event production
Strong understanding of building systems and preventative maintenance
Highly organized, proactive, and detail-oriented
Calm under pressure; decisive and solutions-oriented
Strong client-facing communication skills
Confident managing staff, vendors, and security teams
Comfortable creating systems, checklists, and documentation
Flexible schedule including nights, weekends, and event days
Success Looks Like
Events run smoothly with minimal intervention from ownership
Clients feel supported, informed, and confident
Issues are solved before guests notice
SOPs are clear, followed, and continuously improved
Venue is clean, safe, compliant, and always guest-ready
Ownership trusts this role to fully "handle it" end-to-end
$67k-115k yearly est. 2d ago
Operations Manager - Process Automation
RIS Rx 3.6
Team manager job in Orange, CA
Job Title: Operations Manager - Process Automation
Reports to: VP, Operational Excellence
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
$99k-142k yearly est. 3d ago
Operations Manager (Water/Wastewater)
Metric Geo
Team manager job in Costa Mesa, CA
Operations Manager - Heavy Industrial Mechanical Construction (Water/Watewater)
💰 Compensation: $225K-$250K + performance incentives (up to 30%)
About the Role
We're conducting a confidential search for a senior Operations Manager to lead Heavy Industrial Mechanical Construction (HIMC) operations across Southern California. This is a high-impact leadership role with full P&L responsibility, overseeing large-scale water/wastewater projects and driving operational excellence, safety culture, and client relationships.
What You'll Do
Lead all HIMC operations in Southern California, ensuring profitability and performance.
Mentor and develop PMs, Engineers, and Superintendents; enforce safety and quality standards.
Oversee project setup, CPM scheduling, and change management processes.
Maintain strong client relationships and negotiate subcontract terms.
Provide strategic input to senior leadership and implement process improvements.
What We're Looking For
Education: Bachelor's in Engineering (Civil, Mechanical, Environmental, Chemical), Construction Management, or related field.
Experience:15+ years managing water/wastewater construction projects for public agencies.
Proven success with projects $100M+ and full P&L responsibility.
Strong background in self-performed work (civil, concrete, piping, mechanical systems).
Technical Expertise: Water/wastewater treatment facility construction, process piping, mechanical systems, commissioning.
CPM scheduling (MS Project, Primavera P6) and project management tools (Vista, Procore, PM Web).
Leadership Skills: Ability to inspire and hold teams accountable; strong communication and client relationship management.
Other: Valid driver's license; frequent travel across Southern California.
Preferred: PE, PMP, or DBIA certification; experience with design-build/CMAR; established SoCal agency relationships.
What's Offered
Competitive base salary + performance incentives.
Comprehensive benefits, 401(k), PTO, and company vehicle/car allowance.
Leadership role with autonomy and career growth opportunities.
$66k-113k yearly est. 4d ago
Operations Manager (machining)
Movement Search & Delivery
Team manager job in Gardena, CA
**This is a manufacturing environment and an on-site role**
Compensation Target:
-140-165K base
-20% bonus
Keys to the role:
- Aerospace experience highly preferred
- Metal Fabrication or machining experience preferred
- 3+ years of prior plant responsibility (management or operations)
- Lean Experience
Job Description:
Primary Duties & Responsibilities:
• Lead the direction and coordination of manufacturing operations, including purchasing, production control, fabrication and assembly, short run machining, maintenance, tooling, shipping and receiving, and manufacturing engineering.
• Establish the people models for all manufacturing operations balancing productivity, sales, outside processing sources, and machining and personnel capacity to determine optimal personnel requirements. Establishes a team-based work culture and the effectiveness of cooperation and collaboration needed to staff and maintain the performance levels and synergy for optimal results. • Develop, analyze, implement, and maintain budgets for all costs for manufacturing operations. Assists in driving the necessary pipelines to reduce major costs for energy, material/procurement, and productivity improvement. Coordinates and affects the necessary capital expenditures to support efficiency, capacity, and growth activities for improvement.
• Coordinate across multiple key business functions including sales, manufacturing engineering, quality, finance, design engineering, etc. to optimize throughput, continuously improve productivity and efficiency, ensuring highest quality standards are met by organization and maintain or improve profitability levels.
• Support Group VP in formulating and administering organization policies, manufacturing processes, productivity goals, asset utilization, and efficiency measures needed to meet or exceed business unit shipment goals.
• Drive a disciplined focus on daily costs and Profit and Loss metrics throughout the plant.
Required Skills:
• Hands on leadership to perform both tactical and strategic activities.
• Ability to develop, mentor, and coach team members to drive optimal performance.
• Possess good written/oral communications skills, as well as the ability to present his/her views in a clear and compelling manner. Positive can-do orientation. Able to deal effectively with a broad range of personalities.
• Demonstrated ability to manage multiple and sometimes conflicting priorities in a fastpaced environment.
• Demonstrated project/teammanagement capabilities that can meet aggressive deadlines.
• Strong facilitation skills, conflict resolution, change leadership, coaching, mentoring, and project management skills.
$67k-115k yearly est. 5d ago
Dental Office Manager
Morgan Dental Corp 3.3
Team manager job in Riverside, CA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Health insurance
401(k) matching
Employee discounts
Training & development
Vision insurance
Our growing Dental Office is looking for an experienced, personable, enthusiastic Office Manager.
Responsibilities include but are not limited to:
-Overseeing the daily operations of the dental office
-Develop a high level of patient satisfaction
-Strong leader who leads by example
-Motivation to meet monthly production and collection goals
We offer benefits (medical and dental) as well as paid vacations, holidays and 401K. Excellent income potential and incentives.
Full-time, Monday thru Friday.
Requirements:
-Minimum 5 years experience as a Dental Office Manager. HMO experience is highly desirable.
-Strong sales and presentation skills a must. Explains dental needs to our patients in a way that helps them
understand what treatment is recommended and makes the patients feel comfortable and confident.
-Strong communication skills
-Team player
-Pro-active / Self starter
-Detail Oriented
-Reliable
Please email your resume.
Thank you,
$47k-68k yearly est. 9d ago
Manager, Dental Office
Altamed Health Services 4.6
Team manager job in Huntington Beach, CA
Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.
Job Overview
The Dental Office Manager is responsible for the overall coordination of business, operational, compliance, and clinical dental activities at one or more of the AltaMed dental locations or outreach units. The Manager works with the clinical Site Dental Director to ensure effective and efficient workflow and operations at the dental site level. The Manager collaborates with the Clinic Director, Site Medical Director, corporate support departments, and corporate dental leaders to drive performance and outcomes of organization-wide strategic goals under the Quality, Service, Finance, and People categories. Measures performance and progress against goals, identifies trends, and takes action steps to drive performance.
Minimum Requirements
Bachelor's degree in Healthcare Administration, Public Health, or Business Administration required
Minimum 4 years of experience in a healthcare setting with leadership experience required.
Bilingual English/Spanish preferred.
A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.
Compensation
$90,521.60 - $113,152.00 annually
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
Medical, Dental and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
$90.5k-113.2k yearly Auto-Apply 60d+ ago
Dental Office Manager
Dental Pros 3.8
Team manager job in Los Angeles, CA
Job Description
We are looking for someone who is collaborative and friendly to become our dental office manager. As a part of our team, you will maintain staff schedules, supplies, resources, customer service control, and cash flow. Following up with patients, providing leadership, and motivating the team should naturally come to you. Our ideal candidate has excellent interpersonal skills and attention to detail and holds a bachelor's degree in human resources or business administration.
Dental Office Manager Duties & Responsibilities:
Manages all aspects of the dental office, including patient care and finance.
Receives patients, schedules appointments, maintains provider schedule, and assists with treatments as needed.
Processes insurance claims and payments by company policy or procedures. This includes scheduling refunds to collect past-due accounts, assigning balance status codes, reviewing collections, and resolving disputed charges.
Oversees the administrative aspects of running a dental office, including payroll management (benefit eligibility for all employees), employee relations issues, performance appraisals and terminations, and leadership development programs.
Develops business plans to optimize the utilization of facilities resources
Maintain and monitor office supplies
Book and schedule patients and staff schedules
Coordinate office practices on a day-to-day basis
Increase productivity and efficiency
Maintain billing systems and cash control
Hire and train new employees
Create an adequate office budget and implement it
Make sure employees produce outstanding customer service
Dental Office Manager Requirements:
High School Diploma or GED
Previous work experience
Great leadership skills and problem-solving skills
Excellent customer service
Experience in a dental or medical setting, excellent organizational skills, and attention to detail.
Understanding of billing and bookkeeping
Highly organized with great attention to detail
$45k-62k yearly est. 25d ago
Dental Office Manager
Children's Happy Teeth & Happy Braces
Team manager job in La Mirada, CA
Join Our Team at Children's Happy Teeth and Happy Braces!
We're looking for an organized and proactive Dental Office Manager who shares our passion for providing high-quality service and creating positive experiences for patients and their families.
Why Join Us?
Our practice has been a trusted leader in pediatric dental care since 2013, proudly serving children and their families with exceptional service. Our success is built on the dedication of our team, with a culture is rooted in collaboration, compassion, and continuous growth Here's why you'll love working with us:
Competitive Compensation: We offer a salary that reflects your skills and experience, along with performance-based bonuses.
Supportive Team Environment: Be part of a team that values collaboration and support. We work together to provide the best care for our patients.
Growth Opportunities: We believe in the professional development of our staff and offer opportunities for training and advancement.
Comprehensive Benefits Package- Our employees enjoy full medical, dental, and vision insurance, and paid vacation.
Impactful Work: By managing office operations, you will play a key role in improving our patients' confidence in their smiles.
About the Role
As a Dental Office Manager, you will be responsible for managing the operational aspects of the office, ensuring that both patients and staff have a seamless, positive experience. You will work closely with your dental team, including dentists, assistants, and receptionists, to ensure smooth office operations, high levels of patient care, and efficient business practices.
What We're Looking For
Qualifications:
Mandatory Dental Experience w at least 3 years in Managerial Role.
Strong leadership skills with the ability to foster a positive team environment and drive performance.
Excellent communication and interpersonal skills, with a focus on delivering high-quality patient care and customer service.
Proficiency in dental practice management software ASCEND and Microsoft Office Suite.
Strong problem-solving abilities, with a proactive approach to addressing challenges and improving office processes.
Ability to work collaboratively with both administrative and clinical teams to ensure efficient office operations and high-quality patient care.
Responsibilities
Manage the day-to-day operations of the office, ensuring an efficient workflow and a welcoming environment for patients and families.
Supervise and train staff to reach operational goals.
Monitor office productivity and implement improvements to enhance efficiency and patient care.
Handle patient concerns and feedback, ensuring issues are resolved in a timely and professional manner.
Oversee scheduling and appointment management to maximize patient flow and reduce wait times.
Manage office inventory, ensuring that supplies are stocked and equipment is properly maintained.
Coordinate with external vendors for office supplies, maintenance, and other services as needed.
Oversee financial transactions, including billing, payment processing, and reporting, to ensure accuracy and efficiency.
Conduct regular team meetings to discuss updates, address concerns, and promote a culture of continuous improvement.
Ready to Make a Difference?
APPLY NOW!
How much does a team manager earn in Rancho Cucamonga, CA?
The average team manager in Rancho Cucamonga, CA earns between $52,000 and $187,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Rancho Cucamonga, CA
$98,000
What are the biggest employers of Team Managers in Rancho Cucamonga, CA?
The biggest employers of Team Managers in Rancho Cucamonga, CA are: