Team manager jobs in Richmond, CA - 1,193 jobs

A dynamic AI startup is seeking a Customer Education & Community Lead to design educational programs and cultivate community engagement. This role involves creating content and facilitating customer success while partnering with various teams. The expected salary range is between $120,000 and $180,000, complemented by equity and comprehensive benefits. If you're passionate about enabling users to master innovative products and shaping marketing within the AI landscape, this is an excellent opportunity. #J-18808-Ljbffr

A tech startup revolutionizing freight booking in San Francisco is seeking a Customer Success team member to manage critical relationships and define success processes. You will oversee the customer lifecycle from kickoff to implementation, program manage high-stakes pilots, and collaborate with engineering on integrations. Ideal candidates have B2B customer success experience and a builder mindset, eager to work hands-on with complex requirements. This role promises top-tier compensation and substantial growth potential. #J-18808-Ljbffr

A leading AI knowledge management firm is seeking a Head of Customer Success for North America. This role involves nurturing strategic partnerships with C-suite executives to enhance customer engagement and implement AI ROI strategies. The ideal candidate has over 10 years of experience in customer success, understands the complexities of regulated industries, and excels in communication and strategic thinking. The position is based in Sunnyvale, CA, requiring in-office presence and offers significant responsibility in driving client outcomes and satisfaction. This is a key role for shaping AI transformation in customer operations. #J-18808-Ljbffr

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are seeking a senior strategy and operations leader to build, lead, and scale the Strategy & Operations function within OpenAI's User Operations organization. In this role, you will manage a high-impact team of strategy and operations practitioners while owning the service strategy, planning, and execution mechanisms that underpin our customer support operations. You will be accountable for how User Operations scales - designing and evolving our support model, forecasting and planning for growth, and ensuring we have the right capacity, capabilities, and operating rhythm to meet user needs as OpenAI's products and footprint expand rapidly. This role acts as the connective tissue between strategy, planning, and execution, and as a force multiplier for User Operations leadership. You'll be responsible for deeply understanding our existing support strategy and operating model, quickly gaining context on where we are and where we're going - and then running with it, pressure-testing it, and evolving it as needed. This is not a role focused on documenting or maintaining playbooks. AI has fundamentally changed the customer experience and the nature of support operations; this role requires a leader who can define future-state service models, anticipate second- and third-order impacts of scale, and continuously adapt our operating approach. You might thrive in this role if you: Lead and develop the Strategy & Operations team within User Operations, setting clear direction, priorities, and quality bars, while raising the operational and strategic maturity of the org. Own Service Strategy for User Operations, including support model design, tiering and entitlements, and the evolution of our end-to-end customer experience. Own forecasting and capacity planning for User Operations, partnering closely with Finance and Data teams to translate demand signals into headcount, vendor strategy, tooling investments, and operating plans. Serve as a strategic partner to User Operations leadership, helping define long-term direction while ensuring near-term priorities are executed against with rigor and accountability. Drive AI-native operations across User Operations, embedding LLMs and automation into service strategy, workforce models, tooling, and decision-making. Technology is not an adjunct here - it is foundational to how we design support. Partner closely with Product, Engineering, and Data leaders to identify and solve the most critical scaling challenges in support, including deflection strategy, self-service expansion, tooling evolution, and operational quality. Bring structure to ambiguity and momentum to execution, establishing program structure, decision frameworks, and operating rhythms that allow teams to move quickly without losing coherence. Lead deep, analytical dives into the core drivers of support performance, including volume, handle time, backlog, SLA risk, cost-to-serve, automation efficacy, and customer experience signals. Own change management for major operational shifts, ensuring new strategies, service models, and systems are adopted effectively across internal teams and external partners. Act as a senior escalation and alignment point across the org, connecting strategy, planning, and execution, and ensuring leadership has clarity into progress, risks, and tradeoffs. You might thrive in this role if you: Have 10+ years of work experience in customer support operations and/or a strategy & ops function, with deep, hands-on experience running and scaling support organizations, and prior people-management responsibility. Bring a strong, opinionated point of view on customer support operations, including service strategy, workforce planning, automation strategy, and operating cadence - and can quickly adapt that perspective to OpenAI's unique context. Have led forecasting, capacity planning, and annual planning in complex, high-growth environments, with comfort operating under significant uncertainty and imperfect data. Operate comfortably at all altitudes, from executive-level strategy conversations to detailed discussions on queue dynamics, SLAs, routing logic, and agent performance. Have a proven track record of owning large, ambiguous problem spaces end-to-end, translating them into clear priorities, executable plans, and measurable outcomes. Have a deep passion for AI, technology, and customer experience, and are energized by the opportunity to redefine how customer support operates at a global scale. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

A growing fintech company in Palo Alto, CA is seeking a qualified individual for a senior position requiring extensive knowledge of US corporate tax legislation. The ideal candidate will have a master's degree in Accounting or Finance, along with a relevant CPA license. This role includes team management, direct client interaction, and active review of tax deliverables, ensuring compliance and timely submissions. #J-18808-Ljbffr

Role: Director- Customer Success (life sciences Exposure) Full Time Domain: Must have strong Pharma/Life sciences background The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Operational Excellence: Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms

A leading people platform in San Francisco is seeking a Senior Staff Service Designer to lead service design efforts that elevate the experience for small businesses and their employees. The ideal candidate will have over 8 years of experience in service design, a strong tech background, and a passion for advocacy of user-centered approaches. Responsibilities include leading design processes, influencing strategic initiatives, and collaborating across teams to create impactful service experiences. This role offers competitive compensation packages, emphasizing equity-based rewards. #J-18808-Ljbffr

A leading insurance firm is seeking a Senior Underwriter - Team Lead for their Property division in California. The successful candidate will evaluate complex property insurance risks and lead a regional property team. You will collaborate with brokers and clients to develop tailored insurance solutions and ensure adherence to underwriting guidelines. Strong analytical skills, leadership experience, and effective communication are essential for success in this fast-paced environment. The role offers a competitive salary and opportunities for professional growth. #J-18808-Ljbffr

A tech company specializing in CI/CD is seeking a Manager of Support Engineering to lead a distributed team across North America. This role focuses on blending technical leadership with innovative automation solutions, enhancing customer support for Growth and High Touch Enterprise segments. The ideal candidate needs strong experience in managing technical support teams, implementing AI solutions, and maintaining high-level customer relationships. This position offers a salary range of $133,000 - $166,000 USD. #J-18808-Ljbffr

Hallmark Aviation Services is seeking a Supervisor for an International Airline in San Francisco, CA. Chinese Language Speakers Preferred The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. Minimum 18 months Airline Experience Preferred Strong leadership abilities Excellent focus on Customer and Client satisfaction Must be able to work morning, afternoon and/or night shift Ability and willingness to work harmoniously in a team environment Strong leadership, but stronger team player Ability to work under pressure Able to communicate effectively, verbally and in writing Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter Basic knowledge of airline reservations Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc. Computer, typing and ticketing experience Able to operate independently and work varied hours Required Skills Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures

The Cyber Threat Intelligence Team Lead will play a pivotal role in building and leading a world-class Cyber Intelligence program for a major client of Control Risks. This role will be responsible for developing the strategy, building out capabilities, and leading a team of security professionals to proactively detect, triage, and respond to cyber threats. This position provides technical direction and administrative oversight on all cybersecurity matters, ensuring the protection of the client's systems, networks, and data. The Manager supports a strong first line ownership model by partnering with technology and business stakeholders to embed security into planning, development, and operational activities. Responsibilities Working closely with client stakeholder, build, manage, and scale a Cyber Threat Intelligence Team from the ground up. Lead on Developing Standard Operating Procedures for threat intelligence activities, taking into account specific client activities and stakeholders, such as tooling, reporting lines, and out of hours incidents. Lead on managing most severe and critical cyber security incidents including supporting incident responders with reporting, updates and investigations to aid incident response and crisis management in a timely, accurate and professional manner. Train, and mentor threat intelligence analysts, engineers, and threat hunters. Establish operational processes, escalation paths, and playbooks. Oversee the triage of cyber events, ensuring rapid identification, investigation, and remediation. Manage incident response activities, coordinating across IT, Legal, Risk, and other stakeholders. Develop metrics, KPIs, and reporting to measure SOC effectiveness. Lead proactive threat hunting operations to identify potential compromises and undetected malicious activity. Integrate threat intelligence into SOC workflows and leverage intelligence to inform response and prevention strategies. Evaluate and optimize the client's technology stack (SIEM, SOAR, EDR, threat intelligence platforms, etc.). Drive continuous improvement of detection rules, automation, and response capabilities. Recommend emerging tools and processes to enhance maturity. Conduct regular check-ins, provide coaching and feedback, manage performance reviews and improvement plans, and support career development with the members of your team. Serve as the main liaison between team members and ECS program management team, ensuring timely program and personnel updates and controlling quality on client deliverables. With the support of the Talent Acquisition team, participate in hiring processes ensuring team resourcing aligns with client expectations and program needs. Lead onboarding tasks (e.g., joiner tickets, scheduling, equipment, success plans), manage offboarding logistics and leaver tickets, and ensure operational continuity. Manage team schedules, approve PTO, ensure timesheet compliance, and maintain a consistent high-quality service to the client. Working closely with the ECS program management team, align on overall program strategy and priorities to create clear, actionable, team deliverables. Qualifications 10-12 years of experience in cybersecurity, cyber threat intelligence, or cyber security operations. Leadership in a threat intelligence environment a plus. Ability to distil highly technical information into more business centric, risk orientated language for presentation to senior leadership. Experience with: Splunk (or other event monitoring capability), Crowdstrike, RecordedFuture, MS sentinel, SentinelOne, OpenCTI, MISP, Proofpoint. Deep knowledge of incident response, digital forensics, malware analysis, and threat intelligence. Hands‑on experience with SOC technologies such as SIEM, SOAR, EDR, IDS/IPS, and log management tools. Strong understanding of MITRE ATT&CK framework, NIST Cybersecurity Framework, and industry best practices. Excellent leadership, communication, and stakeholder management skills. Relevant certifications preferred: CISSP, CISM, GIAC (GSOM and GCTI), or equivalent. Benefits Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process. The base salary range for this position is $160,000-185,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. Control Risks is committed to a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit ************** #J-18808-Ljbffr

San Francisco Proper Hotel is seeking a passionate Guest Experience Manager to elevate the guest journey through thoughtful service, proactive planning, and strong on-property leadership. Housed in a historic flatiron building in the heart of Mid-Market, San Francisco Proper offers a fresh interpretation of the urban hotel experience through timeless design, intuitive service, and meticulous attention to detail. Our 131 guest rooms are seamlessly layered among vibrant dining venues and dynamic public spaces, creating a truly immersive stay. Position Overview The Guest Experience Manager works closely with the Front Office team to ensure seamless daily operations, with a focus on VIP and group preparation, service recovery, and brand consistency. This role serves as Manager on Duty as needed and supports the Director of Front Office in driving operational excellence, guest satisfaction, and consistent brand execution. The position collaborates closely with Food & Beverage, Housekeeping, and Sales to ensure a cohesive, elevated guest experience across all touchpoints. Key Responsibilities Serve as Manager on Duty, providing visible leadership and support during hotel operations Support the Director of Front Office in maintaining operational excellence, guest satisfaction, and brand consistency across the Front Office and guest experience touchpoints Collaborate with Food & Beverage, Housekeeping, and Sales teams to ensure seamless coordination for VIPs, group arrivals, special requests, and service recovery Oversee and support guest arrivals and departures to ensure a smooth and welcoming experience Address guest needs, requests, and concerns in a timely, professional, and friendly manner Proactively manage service recovery through in-person interactions, Marriott GXP cases, emails, and guest feedback platforms Prepare for upcoming VIP and group arrivals, ensuring rooms, amenities, routing, and notes are accurately assigned and clearly communicated to all relevant departments Prepare and distribute daily VIP memos, sharing pertinent information with Front Desk and operational teams Conduct Proper Checks to ensure service standards, cleanliness, and brand presentation are consistently upheld across departments Support Front Desk operations during peak periods as needed Ensure timely and thoughtful responses to guest communications via Expedia, Booking.com, Revinate, and other platforms Assist with training, coaching, and development of Front Office team members Reinforce standard operating procedures and contribute to ongoing process improvements Ensure timecards and schedules are accurate and properly maintained in UKG Complete detailed shift notes and ensure clear handover communication Qualifications Prior experience in luxury or lifestyle hospitality preferred Minimum of two to three years of supervisory or management experience Strong organizational, planning, and problem-solving skills Excellent written and verbal communication skills Ability to lead calmly and confidently in a fast-paced environment Open availability, including weekdays, weekends, and holidays Salary $75,000-80,000 Why Join Proper Hospitality At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together. Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity ( Care Proper ), strive for excellence in everything we do ( Achieve Proper ), think creatively and resourcefully ( Imagine Proper ), and take pride in the style and culture that make us who we are ( Present Proper ). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests. Our Commitment: Building the Best Place to Work Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically. At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

Day in the Life of a Driver As a Driver Manager, you will coordinate the activities of drivers to maximize productivity, while assuring prompt and effective service to customers. You must also have a strong work ethic and exceptional attention to detail. It will also be a vital part of your role as a Driver Manager to provide quality customer service while improving efficiency and reducing costs to meet objectives. What you'lldo: Establish and maintain positive and professional working relationships with customers and drivers. Be part of a team that works to maintain drivers and avoid driver turn-over. Manage driver performance and take proper disciplinary steps when necessary. Know, support, and enforce company policies. Collaborate with the Routing Team to improve service levels, on time pick-up and delivery. Monitoring and addressing all speeding and idling issues Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate. Reinforce all SOP for DOT inspections. Coordinate the training and onboarding of new drivers. First line of supervision for drivers. Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies. Review implements company policy regarding parking tickets and driving violations. Address immediate driver concerns with routes, equipment, or procedures. Oversee fuel card expenses and approve all related invoices. Ensures safety and federally administered compliance regulations are enforced for equipment, and employees. Ensure that drivers have a clear understanding of the customers' needs and expectations. Ability to answer and train DOT safety compliance issues, ensuring that drivers follow Pre/Post-Trip inspection guidelines. Monitor CDL credentials that prevent drivers from operating a commercial vehicle. Manages Hours of Service (HOS) to ensure DOT compliance. Schedule all vacation/leave of absence for all drivers and helpers. Administer the Driver's hand truck policy and repairs. Apply sound communication and motivational techniques, to supervise, counsel and discipline drivers. About you: CDL A or B Must be able to read and write English at least at a high school level of proficiency. Two years of experience working as Driver Manager for a trucking company. Ability to write routine reports and correspondence. Able to speak Spanish is helpful. MS Suite, Outlook, Excel. #LI-BC 1 #LI-Onsite

A national automotive service brand is looking for a high-energy Service Advisor to enhance customer satisfaction and drive sales. This role involves greeting customers, building trust through knowledgeable recommendations, and maintaining communication between customers and technicians. Ideal candidates are natural communicators with a competitive spirit. Join a team that values effort and offers top-tier training and career development opportunities. Apply now to take your career to new heights. #J-18808-Ljbffr

A leading game development studio in Redwood City is seeking an experienced Head of Studio to define the creative vision and lead a high-performing team. This role requires 10+ years in the gaming industry, proven success in game development, and strong leadership skills. If you are passionate about innovation and shaping the future of gaming, we'd love to hear from you. Join us for a chance to impact the next big gaming experiences in the U.S. market. The role offers competitive compensation ranging from $300,000 to $400,000 annually. #J-18808-Ljbffr

A leading non-profit organization is seeking a People & Culture Officer to lead HR initiatives and foster a positive organizational culture. You will manage recruitment processes, employee engagement strategies, and ensure compliance with HR policies. The ideal candidate will have over 5 years of HR experience, strong communication skills, and a commitment to equity and inclusion. The salary range is $75,000 - $105,000 annually, adjusted based on the candidate's location. This role offers the opportunity to make a meaningful impact in a mission-driven environment. #J-18808-Ljbffr

Our Mission SPAN is enabling electrification for all ⚡ We are a mission-driven company designing, building, and deploying products that electrify the built environment, reduce carbon emissions, and slow the effects of climate change. Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere. Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives. At SPAN, we believe in: Enabling homes and vehicles powered by clean energy Making electrification upgrades possible Building more resilient homes with reliable backup Designing a flexible and distributed electrical grid The Team and Role SPAN's Device Software team is responsible for all of the software that is physically embodied in our hardware products. Our first product - the SPAN Panel - contains a complex network of microcontrollers and a single board computer that must work together to react quickly to changing conditions with impeccable reliability in order to perform its job. We look for friendly, excellent engineers who enjoy working with their peers to solve complex problems and prioritize trusting that the people we hire are capable of great things when well supported. Engineers work directly with the broader software, product, and hardware teams to ensure the right things get built at the right time. As an engineer on the Device Software team you will define and implement new features directly related to SPAN's hardware products focusing on the lowest level - the microcontroller. This includes everything from bootloaders on systems without an OS up through applications in C and C++ inside an RTOS. Hardware products are central to SPAN's business and writing firmware for even our smallest microcontrollers means working on something that directly impacts the user experience. You will own large user-facing features from conception through implementation on future hardware products, working independently to bring them to completion. Representative Projects Designing an OTA system that encompasses a variety of communication interfaces, processor types, and products, while achieving both secure goals for hardware-backed encryption and verification and high reliability. Working with system architects to invent a data steaming architecture for a new product family which can satisfy both the needs of the data science team to access high rate and quality data, as well as safety guarantees around consistency and accuracy. Representing the Device Software team in group settings and evangelizing engineering best practices. Participating in code and design reviews as well as authoring documents which further reinforce these goals, and supporting engineers across the org in hitting them. About You Required Qualifications We are seeking a Staff Firmware Embedded engineer with: 7 or more years of experience writing software for a hardware device (on a microcontroller, and/or in Linux, etc) in C++ or C Strong fundamentals in modern software design with tools like Object-Oriented design, coupled with awareness of concerns like manual memory management Experience working with standard electrical communication interfaces like UART, I2C, USB, etc Exceptional interpersonal communication and collaboration skills. Great at building trust and driving decisions to a resolution Track record of taking ownership over projects and willingness to help others with theirs, from design and code review through to mentorship of new employees Bonus Qualifications We do not expect any engineer to have all skills, but we do want you to be excited to learn and grow. Every Device Software Engineer is free to roam up and down our device software stack, so any combination of the following skills is welcome but not required. Experience with the STM32 microcontroller family Experience with functional safety and processes and standards like UL 60730, ISO 26262, IEC 61508, and UL 1998 Experience writing higher level system or application software such as diagnostic command line tools or the application side of a communication interface Wireless technologies like WiFi, Bluetooth and Zigbee Hands-on experience with electronics lab equipment Clean energy hardware in a multidisciplinary environment. Life at SPAN Headquartered in San Francisco's vibrant SoMa neighborhood, we are an eclectic group of creative thinkers who value open communication, teamwork, and a ‘make it happen' approach to addressing complex challenges. SPAN embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We're hiring talented individuals who are driven by success and are passionate about shaping the future of renewable energy. If that sounds like you, we'd love for you to consider joining the rapidly growing team at SPAN. The Perks: ⚡ Competitive compensation + equity grants at a well-funded, venture-backed company ⚡ Comprehensive benefits: 100% employee premiums for base plans on medical, dental, vision with options for additional coverage. Parental leave up to twenty four (24) weeks depending on eligibility ⚡ Comfortable, sunny office space located near BART and Caltrain public transit ⚡ Strong focus on team building and company culture: Employee Resource Groups, monthly social events, SPANcakes recognition breakfast, lunch, and learns ⚡ Flexible hours and flexible time off Interested in joining our team? Apply today and we'll be in touch with the next steps!

A well-known catering company located in San Francisco is seeking a Catering Specialist to lead their Catering Team. The successful candidate will manage all catering orders and promote the growth of the catering program. Candidates should have great personalities and a strong desire to help people. The company offers competitive pay between $20.00 - $25.00/hr, plus tips, alongside several employee benefits including 401(K) match and paid sick leave. #J-18808-Ljbffr