SolomonEdwards is seeking a Customer Experience Leader with one of the top mortgage lenders in the country. This role oversees a team of Customer Experience Specialists within the Mortgage Fulfillment Division, with a strong focus on queue management, coaching, performance metrics (NPS/CSAT), and process improvement. You'd be responsible for driving service quality, operational efficiency, and cross-functional collaboration while ensuring compliance with mortgage regulations.
This is an in-person position in St Louis, MO, working M-F, standard business hours (no nights, weekends).
A few highlights on the position:
Lead and coach a call center team focused on best-in-class customer experience. You will be managing up to ~8 employees at a time.
Own queue performance, scheduling adherence, and pipeline management
Analyze customer feedback and operational data to drive CX improvements
Partner cross-functionally to implement process and technology enhancements
Onsite role with strong long-term growth and stability
This is a contract-to-hire role that offers the following compensation:
Compensation (contract phase):
A pay rate of up $40/hr (dependent upon experience)
Compensation (once you become a permanent employee)
Up to $85k
Quarterly bonus of up to 33% of quarterly salary
Benefits:
Medical, dental, and vision insurance (BCBS Medical, Delta Dental, EyeMed Vision)
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Life insurance and short- and long-term disability coverage
Employee Assistance Program (EAP)
Paid time off including 11 holidays, 2-3 weeks of PTO, bereavement leave, voting time, jury duty, medical leave, and paid parental leave
Tuition reimbursement
If you have call center management experience within mortgage or financial services and enjoy improving customer experience through data, coaching, and process optimization, I'd love to connect and share more details.
If you are interested, please apply and I will contact you to schedule an interview!
$85k yearly 4d ago
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Customer Experience Manager
Peg Staffing & Recruiting
Team manager job in OFallon, MO
This role is ideal for a strong-minded, driven leader who thrives on multitasking, works well without constant direction, and takes pride in delivering an exceptional customer experience. You'll lead a team of Customer Service Representatives while staying hands-on with daily operations, administrative needs, and cross-functional support.
You'll manage 6-7 direct reports and collaborate with operations and support teams across the business. This role requires someone who is personable, decisive, and comfortable stepping in wherever needed to keep things running smoothly.
What You'll Do
Lead, coach, and develop a team of CSRs across multiple locations while ensuring a consistent, high-quality customer experience. Oversee order intake and data accuracy related to billing, payments, job details, invoicing, and recurring services to support operational efficiency and accurate invoicing. Monitor customer interactions through audits, coaching, and training, and track performance metrics such as response times, resolution rates, and customer satisfaction (NPS).
Manage customer issue resolution by partnering with internal teams and using feedback to improve processes. Oversee CSR scheduling, including after-hours coverage to ensure 24/7 customer access, and support daily office operations. Assist with business development efforts by supporting bids, identifying upsell opportunities, and helping uncover new service needs during customer interactions.
Provide cross-functional support to sales, accounting, operations, IT, and occasionally HR-related functions. Manage CRM and billing systems in coordination with accounting. Serve as a backup to the CSR team when needed-handling calls, order entry, dispatching, or supporting special events in the field.
What We're Looking For
Proven experience in customer experience management, customer service leadership, or administrative management. Strong communication skills with the ability to engage customers, team members, and leadership effectively. Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. Confident decision-maker with high initiative and strong problem-solving skills.
Comfort with multi-line phone systems, CRM platforms, billing systems, and standard business software such as Microsoft Excel, Word, and PowerPoint is preferred.
Work Environment
Primarily office-based with occasional field visits and local travel between offices. Limited overnight travel for industry events (approximately 4-5 nights per year). Standard office environment with occasional hands-on tasks in the field.
$55k-104k yearly est. 4d ago
Customer Service Supervisor
Roha
Team manager job in Saint Louis, MO
From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa, Vietnam, Indonesia, Thailand, China, Egypt, Brazil, Mexico & Australia. ROHA's products are marketed in more than 130 countries. Its portfolio includes natural extracts (oleoresins, juices and concentrates), an exclusive range of synthetic colors for the cosmetics and household goods industries, industrial colors, and animal feed additives.
We are hiring Customer Service Supervisor
Candidates must be based in St. Louis
5 days Working
Reporting to Operations Manager
Essential Duties and Responsibilities
Order Processing
Manage order processing from beginning to end, including order entry, order approval, pick tickets, packing slips, documentation and invoice creation, including uploading to customer respective portals
Review R003 daily with manufacturing & procurement. Communicate delays or allocations directly to the customers and request a revised order with new dates
Support the operations manager to develop and update written SOP's, to ensure all processes are documented and followed by the CS team
Ensure accuracy with all EDI order processing and invoice submissions
Customer Communication
Handle complex or escalated customer complaints or issues related to CS processes and ensure prompt and satisfactory resolution
Lead CAPA investigations and implement corrective actions for all CAPA findings related to the CS team
Internal Coordination
To be the main point of contact for customers' operational needs within ROHA, and coordinate with all internal personnel and departments for accurate, timely, and complete response to all customer needs and requests for orders.
Keep respective Account Managers and Sales Director informed of all customer order issues, action plans, and resolutions.
Team Supervision
Monitor and document any performance, attendance, or conduct issues within the team as per company policies.
Provide ongoing training and coaching to improve team performance and develop skills, including resolving customer issues and maintaining professionalism.
Track and evaluate performance of each customer service representative, using SAP generated reports or similar metrics, providing constant feedback and conducting periodic performance reviews.
Prepare and review reports on customer service performance metrics as designed by the operations manager monthly
Perform additional duties that may be assigned by Management
Follows all operating procedures, safety regulations, and policies and procedures set forth by the company in addition to all local, state and federal employment laws
$32k-45k yearly est. 13h ago
Office Manager
Bulk Buy USA
Team manager job in Wright City, MO
Office & Accounting Coordinator - Onsite Only | $20/hr | Full-Time
Are you a self-starter who thrives in a small company atmosphere? Bulk Buy USA is looking for someone to handle QuickBooks, payroll, payroll taxes, truck scheduling, and per-job profit tracking.
You'll need:
- QuickBooks experience
- Payroll & tax knowledge
- Strong organization & multitasking
- Excellent communication
We offer:
- $20/hr
- Hands-on role in a growing, fast-paced company
- Paid holidays after 1 year
- Paid vacation after 1 year
- 3% IRA match
Apply now!
$20 hourly 3d ago
Care Manager II-IP, PRN - Mercy Jefferson
Mercy Health 4.4
Team manager job in Festus, MO
Find your calling at Mercy!The Care Manager, as part of the interdisciplinary team, assess, plans, advocates, and coordinates care from admission to discharge ensuring a safe transition post hospitalization. Performs duties and responsibilities in a manner consistent with the Mercy mission, values, and service standards. The Care Management model provides effective transition planning and length of stay oversight to maintain patient experience, safety, and quality of care utilizing performance metrics and adoption of best practices.Position Details:Care Manager - PRNMercy Hospital JeffersonFestus, MO 63028
Required Education:
• Master's in Social Work, or has satisfactorily completed all requirements for the MSW but awaiting conferment by the educational facility.
Experience:
• 0-2 years' experience in acute care hospital setting
Licensure:
• Current license in Social Work in the state of employment (LMSW, LCSW)
Certifications:
• BLS (CPR) at hire date, required, or within 90 days of hire
• Certification in Case Management, Preferred
Required Education:
• Graduate of an accredited School of Nursing, required
Experience:
• 2-3 years acute care hospital setting, preferred.
• Care Management or Utilization Management experience, preferred
Licensure:
• Current License in the state of employment, required
Certifications:
• BLS (CPR) at hire date, required, or within 90 days of hire
• Certification in Case Management, Preferred
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
$33k-42k yearly est. 8d ago
Traffic Operation Manager
Tryfacta, Inc.
Team manager job in Saint Louis, MO
Tryfacta is seeking a Traffic Operations Manager (Supervisor, Project Managers) for our client in Clayton, MO, 63105. This is a Permanent assignment. If you meet the qualifications listed below and are interested, please Apply Now!
Position Title: Traffic Operations Manager (Supervisor, Project Managers)
Location: Clayton, MO, 63105
Duration: Permanent
Responsibilities for this position include, but are not limited to:
Examples of Duties
Direct and manage traffic engineering projects and personnel, including hiring and performance evaluations.
Manage repair, operations, upgrades, and underground utility locates of traffic signals and the communications network.
Manage traffic correspondence related to traffic signals and pavement markings.
Manage striping and pavement marking operations.
Create traffic signals and pavement marking specifications.
Responsible for additions and deletions to the County Traffic Code, Schedule I - Electric Traffic Control Signals.
Manage the annual operating budget for traffic signals and pavement marking items.
Create and manage traffic operations contracts for materials and services.
Perform other duties as assigned.
Minimum Qualifications
Candidates must be registered as a Professional Engineer by the Missouri Board of Engineers, Architects and Land Surveyors. At least seven years of related experience including traffic and supervisory experience or any equivalent combination of education and experience.
A current, valid driver's license is required.
Tryfacta is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
$45k-75k yearly est. 4d ago
Clinical Team Leader
Mercy 4.5
Team manager job in Saint Louis, MO
Find your calling at Mercy! Assists in planning, coordination, implementation and evaluation of the operations and patient care of designated areas. Serves as clinical resource for staff and patients in the department. Functions as a staff nurse in the department as needed. Assumes managerial duties as delegated by manager. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details:
MINIMUM REQUIRED
Education: Completion of accredited nursing program.
Licensure: Current state licensure in applicable state of practice.
Experience: Two years direct patient care experience as a registered nurse. One year experience as department charge nurse.
Certification/Registration: BLS, NRP
PREFERRED
Education: BSN preferred.
Physical Requirements:
• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
$27k-46k yearly est. 13h ago
Product Team Manager
Actalent
Team manager job in Chesterfield, MO
Responsible for leading cross-functional teams to execute capital equipment development projects, ensuring accuracy and completeness from sales to customer production startup. This involves collaborating with various departments, developing project plans, managing communication, and driving accountability to achieve project goals.
Responsibilities
* Lead cross-functional teams to execute capital equipment development projects.
* Ensure accuracy and completeness from sales through to customer production startup.
* Collaborate with various departments to develop project plans.
* Manage communication and drive accountability to achieve project goals.
* Set expectations and track milestones for project progress.
* Lead meetings, document decisions, and communicate risks or changes to project scope or schedule.
Essential Skills
* Strong verbal and written communication skills.
* Ability to lead cross-functional teams and interface with customers at all levels.
* Proven ability to manage multiple, complex technical projects concurrently.
* Skilled at setting expectations, tracking milestones, and driving accountability.
* Solid organizational skills and attention to detail.
* Ability to understand and translate technical engineering concepts into customer-facing communication.
* Comfortable leading meetings and documenting decisions.
* Self-directed, solutions-oriented with strong critical thinking and problem-solving abilities.
Additional Skills & Qualifications
* Bachelor's degree in Engineering, Mechanical Engineering, Industrial, Manufacturing, or a related technical field.
* Minimum of 6 years of experience managing technical projects or programs.
* Experience in capital equipment, manufacturing, or industrial machinery.
* Experience in printing, converting, or related equipment industries is a strong plus.
Work Environment
The role involves working in a dynamic and collaborative environment focused on capital equipment development. The successful candidate will engage with various technologies and equipment, maintaining professional communication with both internal and external stakeholders. The dress code is business casual, aligning with the company's professional standards.
Pay and Benefits
The pay range for this position is $80000.00 - $110000.00/yr.
Benefits
A Career with Mark Andy, Inc offers a Competitive Salary and Comprehensive Benefits, which include:
Medical, Dental, & Vision Insurance Plans
401(k) Retirement Savings Plan
Paid Holidays, Vacation, Floating Holidays & Sick Time
Employee Assistance Program
Short-term and Long-term Disability
Life and AD&D Insurance
Tuition Assistance
Incentive Plans
Pet Insurance
Daily Pay Option
Discount Programs
Workplace Type
This is a fully onsite position in Chesterfield,MO.
Application Deadline
This position is anticipated to close on May 9, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
$80k-110k yearly 60d+ ago
Shift Team Manager
Flexsys America
Team manager job in East Saint Louis, IL
Flexsys is a chemical manufacturing company with operations in the US, Europe, Latin America and Asia. It produces tire additives that enhance the strength and durability of tires for leading manufactures around the world. We are a global supplier of rubber chemicals and solutions including insoluble sulfur, anti-degradants, and stabilizers. The company's singular focus is on delivering better solutions for manufacturers of tires and other rubber products that enhance product performance, optimize production efficiency, and ensure supply chain success. As the largest manufacturer of tire-industry additives in the world, and a newly independent entity, Flexsys brings a track record of innovation, quality, specialized expertise, a highly collaborative approach, and a commitment to growth - working together with our customers as a valuable partner, helping to meet their critical objectives. The salary range for this role is $80,000 to 100,000 based on the candidate's experience level.
As a Shift TeamManager, you will:
Has primary responsibility for the safe operation of the plant during scheduled shift.
Ensures proper use of safe work practices.
Requests support from maintenance, engineering, and HSES as needed to ensure safe operation of the plant.
Serves as incident commander for the site's emergency response efforts.
Directs the workforce on the applicable shift. This includes deployment of employees to various duties as circumstances require.
Serves as the site's top management representative on the off shifts.
Completes defined safety and environmental checks during shift.
Leads incident investigations arising out of incidents occurring on the shift.
Oversees handling of hazardous waste.
Interfaces with a wide range of employees and management personnel.
Manages and resolves interpersonal conflicts among employees on the shift.
Troubleshoots process and equipment problems as necessary, primarily through the efforts of the workforce.
Conduct development and coaching reviews to improve employee performance.
The position requires the incumbent to have the ability to listen to an issue or concern, and to ask enough appropriate questions to understand the essence of the issue; be able to make sound decisions and act upon them in a timely manner; be able to effectively communicate the action/decision to applicable individual(s) and move on to the next issue; improve employee performance through development and coaching; and promote Safety programs.
Requirements
Basic Qualifications for Consideration:
High School diploma or equivalent
Basic aptitude in chemistry, math and computers
3 or more years' experience employed in an industrial facility, -OR- a B.S. degree in an engineering discipline
Strong mechanical aptitude
Able to manage multiple and changing priorities
Strong sense of urgency; able to react to situations requiring immediate attention
Strong problem investigation skills
Able to make timely and appropriate decisions with limited information
Able and willing to communicate with others
Strong listening skills
Strong conflict management skills
Able and willing to support management policy and procedural decisions
Strong coaching skills to drive employee improvement
This position is required to work a rotating shift schedule. The current shift schedule is a 12 hour 2-2-3 schedule that rotates every two weeks.
An Equal Opportunity Employer (EOE): race/color/religion/sex/sexual orientation/gender identity/ national origin/disability
$80k-100k yearly 60d+ ago
Retail Team Manager
Wahid Inc.
Team manager job in Saint Louis, MO
Join us as a Retail TeamManager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail TeamManagers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid drivers license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$46k-96k yearly est. Auto-Apply 60d+ ago
Customer Service Manager - State Farm Agent Team Member
Jon Chase-State Farm Agent
Team manager job in Saint Louis, MO
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Interest in marketing products and services based on customer needs
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Self-motivated
Proactive in problem solving
Dedicated to customer service
Pride in getting work done accurately and timely
Ability to multi-task
Ability to make presentations to potential customers
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$30k-52k yearly est. 21d ago
Customer Experience / Mortgage Call Center Manager
Pennymac 4.7
Team manager job in Saint Louis, MO
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee production and quality.
As the Manager, you will provide oversight and coaching of staff to achieve department goals.
The Customer Experience / Mortgage Call Center Manager will: Lead a team of Customer Experience Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division Manage, monitor and measure the performance of queues and processes Manage daily queue and ensure all staff are adhering to schedules including shifts, specialty skills, vacations, meetings and training Oversee coordination within the division and across all areas within Pennymac to ensure consistent and proper execution Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality Support, recommend and implement technology initiatives Track, measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) Analyze customer feedback and operational data to uncover trends, root causes of issues, and key areas for improvement in the customer journey Translate complex data insights into clear, actionable recommendations for cross-functional teams Collaborate closely with other functions to ensure customer pain points are prioritized Lead cross-functional projects and initiatives to implement process improvements and system changes that directly enhance the customer experience Routinely review staff performance of key metrics and work with staff daily to improve performance Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Management experience in a Call Center Environment with proven strong customer service skills Ability to work with call monitoring tools/software Demonstrated success with pipeline management Financial Services and mortgage industry experience required Strong understanding of applicable Federal, State and Local mortgage regulations Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint) Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $65,000 - $100,000 Work Model OFFICE
$65k-100k yearly Auto-Apply 4d ago
Dental Office Manager
Elite Dental Partners 4.1
Team manager job in Saint Louis, MO
Job Description
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
We are seeking an Office Manager that shares our passion for patient care and education to lead the team.
Responsibilities
Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts
Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development
Work closely with other departments to ensure proper support for practice operation
Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs
Complete all administrative tasks accurately and timely
Qualifications
Bachelor's degree in a business or healthcare discipline preferred
Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred
Knowledge of dental insurance and explanation of benefits preferred
Excellent time management and analytical skills with the ability to quickly resolve issues
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred
Willingness to travel up to 20% to support surrounding offices
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Salaried Rate$55,000-$65,000 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
$55k-65k yearly 10d ago
Office Manager- Ophthalmology
Midwest 4.3
Team manager job in Lake Saint Louis, MO
Are you ready to lead a dynamic team and make a difference in the world of healthcare? Join us at Hill Vision Services, where we pride ourselves on delivering exemplary patient care and fostering an environment where our staff can thrive!
Hill Vision Services is a busy ophthalmology practice with offices in the Lake St. Louis, Creve Coeur, MO and Glen Carbon, IL areas. Our team members are the backbone of our practice and are the ones who make the patient experience an amazing one. We have an opening for an Office Manager at our Lake St. Louis location.
About Us: We are a premier ophthalmology medical practice committed to providing comprehensive vision care to our community. Our popular services include cataract surgery and diabetic eye care. We treat a wide range of vision concerns, from glaucoma to corneal disease.
Why Join Us?
Competitive health insurance benefits
Generous 401k matching with immediate vesting
Immediate accrual of paid time off
Paid holidays from day one
Free counseling and support services
Exciting employee perks package
Key Responsibilities:
Lead daily clinical and operational functions with a focus on excellence and efficiency.
Collaborate with physicians and department leads to align and structure our team for success.
Manage staffing, schedules, and workflows to maximize patient access and accelerate growth.
Oversee provider credentialling.
Implement quality assurance and performance improvement measures.
Facilitate effective communication and collaboration among staff and physicians.
Utilize HR tools for recruitment, onboarding, and staff development.
Identify and act on practice development opportunities to increase market share.
Promote a culture of cross-functional problem-solving and continuous improvement.
What We're Looking For:
3+ years of management experience (ophthalmology preferred).
Proven experience in developing and executing human resources and operational plans.
Experience managing and leading practice staff.
Experience managing payroll, staff onboarding, disciplinary actions, and performance reviews.
Strong interpersonal and communication skills.
Ability to manage time and priorities effectively.
Excellent customer service skills and the ability to work with diverse teams.
Integrity and confidentiality in handling patient information.
High proficiency in Microsoft Office, especially Excel.
If you're passionate about healthcare and ready to take on new challenges, we want to hear from you! Apply now and embark on an exciting journey with Hill Vision Services.
#INDOTHER
$33k-46k yearly est. 3d ago
Assistant Support Manager
Arc 4.3
Team manager job in Saint Louis, MO
Be Part of our Circle.
We empower people to live their best life. That is our mission-not only to those we serve, but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role.
The Support Manager is a full-time (40 hours/week) role earning $24.00/hour
What you will do:
Maintain an understanding of 2-6 individuals' plans and appropriate implementation practices
Actively engage individual's growth in daily living skills including, but not limited to, hygiene support, meal preparation, dressing, and maintaining a clean environment
Transport individuals to and from activities and scheduled appointments
Assist and mentor new staff: daily notes, worksite orientation, and supervised medication passes
Understand and implement standards for Daily Note completion and review
Collaborate with the nursing team to follow and implement nursing plans (medications, physical supports, diets, and transportation to doctor's appointments) and ensure staff have an understanding of expectations
Execute all tasks and responsibilities as assigned by the Support Manager
Act as interim Support Manager in the Support Manager's absence
What you can expect from us:
We'll celebrate and empower your unique gifts and contributions.
We'll help you help others. You'll be embraced and uplifted in our inclusive circle of support.
You'll have a voice and the autonomy to put into action your ideas for doing your job better-and serve others better.
Hands-on leadership that empowers team member innovation.
Opportunities to learn and grow, plus benefits to support your personal and professional well-being-such as health insurance, retirement, and time off.
STUDENT LOAN REPAYMENT ASSISTANCE
Full-Time hourly direct care staff may be eligible for up to $250 per month paid directly to their student loan vendor. Ask your recruiter for details.
What we expect of you:
The flexible, respectful individual we see is an innovative and quick thinker with these qualifications:
Join others with your impeccable interpersonal skills, good intentions, and compassion to help people.
High school diploma
Some college preferred
Two or more years of experience supporting individuals with intellectual and/or developmental disabilities, education, medical, or human services field
Some supervisory experience in a related field preferred
We look forward to welcoming someone with the following knowledge and skills:
Ability to manage multiple priorities
Ability to collaborate and work as a teamâ¯â¯
Ability to communicate effectively and professionally, both verbally and in writing
Proficient computer skills, including the ability to use electronic health records systems
Ability to work independently including making critical decisions in emergency situations
Ability to complete CPR/FA, L1MA, and Mandt training -provided by St. Louis Arc at no cost.
Join our circle. Apply today. About St. Louis Arc:
Since 1950, people with disabilities and their families have been placing their trust with the St. Louis Arc. Today, our 400+ team members serve more than 4,500 children, teens, and adults with autism spectrum disorders, Down syndrome, intellectual and other developmental disabilities.
$24 hourly 60d+ ago
Clinical Team Leader
Mercy Health 4.4
Team manager job in Saint Louis, MO
Find your calling at Mercy!Assists in planning, coordination, implementation and evaluation of the operations and patient care of designated areas. Serves as clinical resource for staff and patients in the department. Functions as a staff nurse in the department as needed. Assumes managerial duties as delegated by manager. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details:
MINIMUM REQUIRED
Education: Completion of accredited nursing program.
Licensure: Current state licensure in applicable state of practice.
Experience: Two years direct patient care experience as a registered nurse. One year experience as department charge nurse.
Certification/Registration: BLS, NRP
PREFERRED
Education: BSN preferred.
Physical Requirements:
• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
$23k-56k yearly est. 1d ago
Retail Team Manager
Wahid Inc.
Team manager job in OFallon, MO
Join us as a Retail TeamManager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail TeamManagers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid driver's license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$46k-96k yearly est. Auto-Apply 60d+ ago
Dental Office Manager
Elite Dental Partners 4.1
Team manager job in Saint Louis, MO
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
We are seeking an Office Manager that shares our passion for patient care and education to lead the team.
Responsibilities
Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts
Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development
Work closely with other departments to ensure proper support for practice operation
Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs
Complete all administrative tasks accurately and timely
Qualifications
Bachelor's degree in a business or healthcare discipline preferred
Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred
Knowledge of dental insurance and explanation of benefits preferred
Excellent time management and analytical skills with the ability to quickly resolve issues
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred
Willingness to travel up to 20% to support surrounding offices
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Salaried Rate$55,000-$65,000 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
$55k-65k yearly Auto-Apply 41d ago
Clinical Team Leader
Mercy Health 4.4
Team manager job in Granite City, IL
Find your calling at Mercy!Assists in planning, coordination, implementation and evaluation of the operations and patient care of designated areas. Serves as clinical resource for staff and patients in the department. Functions as a staff nurse in the department as needed. Assumes managerial duties as delegated by manager. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details:
MINIMUM REQUIRED
Education: Completion of accredited nursing program.
Licensure: Current state licensure in applicable state of practice.
Experience: Two years direct patient care experience as a registered nurse. One year experience as department charge nurse.
Certification/Registration: BLS, NRP
PREFERRED
Education: BSN preferred.
Physical Requirements:
• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
By applying, you consent to your information being transmitted by JobFlow to the Employer, as data controller, through the Employer's data processor SonicJobs.
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$22k-54k yearly est. 1d ago
Retail Team Manager
Wahid Inc.
Team manager job in Florissant, MO
Join us as a Retail TeamManager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail TeamManagers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid driver's license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
How much does a team manager earn in Saint Charles, MO?
The average team manager in Saint Charles, MO earns between $33,000 and $133,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Saint Charles, MO
$66,000
What are the biggest employers of Team Managers in Saint Charles, MO?
The biggest employers of Team Managers in Saint Charles, MO are: