If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
+ Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
+ Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
+ Coordinate meal and break periods and monitor schedule adherence.
Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $14.75 per hour - $14.75 per hour
Location 01738 - Bridgeton
Posting Number P1-4371190-1
Address 11978 B St Charles Rock Rd
Zip Code 63044
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $14.75 - $14.75 per hour
$14.8-14.8 hourly 2d ago
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Part-time Operations Support (Grill Assembler) Crestwood, MO
Ace Hardware 4.3
Team manager job in Saint Louis, MO
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
AboutAce RetailGroup
Ace RetailGroup(ARG), the division of Ace Hardware Corporation that owns andoperatesthe Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.ARG has been in operation serving our neighbors throughout the United States for over a century.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.
General Summary
This positionis responsible forassembling customer and store grills as well asseveralselectproducts asdirectedby the supervisor.Theoperations supportassociate willwork out of our Customer Fulfillment Center or astore location.
Essential Duties and Responsibilities
TheOperations SupportAssociatesfocus will be to work with thesupervisorand/or store managementto executeassemblingproducts.
Ensure items areassembled according to themanufacturersdirections.
Performthe minimumdailyassembly outputs as provided by thesupervisor.
Report any defects or damages of any partsimmediatelyto thesupervisor.
Maintain a clean and safe workspace and environment.
Properly dispose of all waste accumulated during theassembly process.
Use equipment properly to ensure the safety of allassociates.
Report all customer satisfaction issues to thesupervisor.
Perform other related duties and specialprojectsasassigned.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Ability to read and interpret documents such as safety rules,manufactureassembly directions,operatingand maintenance instructions and procedure manuals.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, andpercentageand to draw and interpret bar graphs.
Ability to work independently.
Ability to work flexible hours.
Effective communication skills (verbal and written).
Abilityto foster teamwork andcollaboration andmotivate others both internal and external to perform enthusiastically.
Standing, walking,bending,lifting (up to50lbs)regularly,and lifting (up to 100lbs) occasionally withassistance,and climbing.
Compensation Details
$16.50 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$16.5 hourly 1d ago
Operations Manager | Full-Time | Chaifetz Arena
AEG 4.6
Team manager job in Saint Louis, MO
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Operations Manager is responsible for overseeing the day-to-day operational functions of Chaifetz Arena, which hosts concerts, NCAA Division 1 basketball, and special events. Under the direction of the Director of Operations and Senior Operations Manager, this role leads building conversions, event operations, housekeeping, equipment management, and facility upkeep while ensuring a safe, efficient, and cost-effective operation.
This position plays a critical leadership role in executing events and event conversions, maintaining facility standards, and supporting the overall success of the arena through strong operational planning, staff management, and fiscal responsibility.
This role pays an annual salary of $60,000-$73,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until April 17, 2026.
Responsibilities
Key Responsibilities
Event & Facility Operations
Oversee all operational aspects of events including concerts, basketball games, and special events.
Lead and execute building conversions and overnight event changeovers. This includes laying basketball flooring, building stages, chair sets, barricade and bike rack setups, and back of house setups. Strong attention to detail is a must.
Ensure facility readiness, cleanliness, and safety for all events and daily operations
Coordinate with internal departments and external partners to support seamless event execution
Monitor vendor performance and service contracts related to facility operations
Performs operation of machinery, including forklifts and scissor lifts.
Orders supplies and materials for maintenance and housekeeping programs within budget guidelines; receive and maintain supplies.
Perform daily walks of the facility inspecting for cleanliness and damages and submit work orders as needed.
Team Leadership & Staff Management
Supervise and schedule part-time operations and housekeeping staff
Provide leadership, training, and performance management to part-time staff
Enforce policies, procedures, and safety protocols
Housekeeping
Manage housekeeping operations, equipment inventory
Liaison with contracted post-clean company to ensure fluid cleaning operations overnight.
Ensure all equipment is properly maintained, stored, and deployed for events
Monitor cleaning supplies and order as needed.
Budget & Financial Oversight
Assist in developing and managing the Operations department budget
Monitor expenses and implement cost controls to ensure efficient use of resources
Participate in purchasing decisions and vendor negotiations as needed
Safety & Compliance
Ensure compliance with all safety regulations, building codes, and industry standards
Continuous Improvement
Identify opportunities to improve operational efficiency, service levels, and facility presentation
Support long-term facility planning and capital improvement initiatives
Qualifications
Bachelor's degree in Sports Management, Facility Management, or related field preferred. Associate's degree will be considered.
Minimum 3-5 years of experience in arena, stadium, or large-venue operations
Proven experience managing staff in a fast-paced, event-driven environment
Strong knowledge of event operations, building systems, and facility management best practices
Demonstrated ability to manage budgets and control operational expenses
Excellent leadership, communication, and organizational skills
Ability to communicate clearly and concisely in the English language, both orally and in writing
Must be organized with a strong attention to detail
Possess valid driver's license or could acquire
Possess valid forklift certification or have the willingness to acquire
Ability to work independently. Must be a self-starter.
Ability to work irregular hours for extended periods as dictated by events and schedule; (days, overnights, weeknights, weekends. Occasionally holidays).
Ability to lift/push/pull 50 pounds with or without reasonable accommodations.
Familiarity with OSHA requirements
Working knowledge and ability with Microsoft Office products.
$60k-73k yearly 4d ago
Acute Medicine Team Lead Charge Nurse - PT NIGHTS
BJC Healthcare 4.6
Team manager job in Saint Louis, MO
Additional Information About the Role
UNIT DESCRIPTION
* 6200 Acute Care Medicine at Barnes-Jewish Hospital (South Campus) * 25-Bed Unit
REQUIREMENTS
* Requires 2-5 years med/surg bedside nursing experience * BSN highly preferred due to Magnet Status
BENEFITS INCLUDE:
* Eligible for BJC benefits per part time employment status
* $5.00 per hour Med/Surg Differential on eligible shifts
CAREER LADDER:
The BJC Registered Nurse Career Ladder differentiates BJC as the place for nurses to work in the greater St. Louis area.
This is a tool to empower nurses to work at the top of their license and own their career progression.
The BJC RN Career Ladder promotes professional development, leadership, collaboration, education and service excellence and gives staff the opportunity to continue doing what they do best - caring for patients - while having the opportunity to advance to the next step in their career.
Moves to higher ladder levels will result in a percentage increase of current pay that aligns with the new job description.
Overview
Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
Acute Care Medicine manage patients with a full range of clinical issues-from significant blood dyscrasias, advanced endocrine pathology, heart and renal failure, GI conditions, infectious diseases, asthma and a multitude of other conditions and diseases. Because of our patient acuity, we provide advanced training to bring new nurses to the highest level of functioning. Each unit is lead by a clinical manager and lead charge nurse. The unit is supported by an advanced practice nurse. Additionally each unit is assigned a case manager, social worker, physical therapist, dietitian, and pharmacist. This multidisciplinary team works in conjunction with the physicians, nurses and patient care technicians to provide quality patient care.
Preferred Qualifications
Role Purpose
Under the direction of manager, plans, directs, and coordinates activities of a unit on a designated shift. Performs direct patient care as needed and functions as clinical resource to nursing and support staff. Assesses, plans, evaluates and documents the nursing process of assigned unit as needed.
Responsibilities
Facilitates identification and resolution of gaps in care from hospitalization, at discharge, and into the ambulatory care setting. Critically assess patient data to proactively mitigate impending changes in condition and establishes consults to interprofessional team as appropriate.Leads the development and implementation of complex individual plans of care with defined goals in collaboration with other members of the interprofessional team and the patient, family, or caregiver in accordance with the established guidelines and standards of nursing care. Plan of care reflects application of expert holistic clinical knowledge and skill to anticipate and prioritize complex care needs, anticipate barriers, incorporating interprofessional team and caregiver/family input, and identifies opportunities to improve patient outcomes.Actively utilizes and champions scientific inquiry for evidence-based practices (e.g., participates in journal club, facilitates practice change based on new knowledge, recommends new standards of care or revisions to current standards, conduct a literature search to support unit or organizational goals, disseminate new knowledge obtained from relevant conference or continuing education). Explore opportunities to advance nursing practice (e.g., support a community service health event as a representative of the healthcare profession, patient/family education group, community advisory board, member of Ethics Advisory Committee, serve as adjunct faculty, leadership board in specialty organization).Analyzes gap in practice standards and provides feedback to peers in collaboration with leadership to enhance safe patient care. Leads the evaluation of the patient and family experience, and adjusts care provided to improve patient satisfaction and quality of care.BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
Minimum Requirements
Education
Nursing Diploma/Associate's - Nursing
Experience
2-5 years
Supervisor Experience
No Experience
Licenses & Certifications
RN
Preferred Requirements
Education
Bachelor's Degree - Nursing
Experience
5-10 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary
* Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
$30k-50k yearly est. 6d ago
Retail Team Manager
Wahid Inc.
Team manager job in OFallon, MO
Join us as a Retail TeamManager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail TeamManagers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid driver's license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$46k-96k yearly est. Auto-Apply 60d+ ago
Customer Experience Coordinator (Part-Time) - St. Peters, MO
Veterinary Emergency Group
Team manager job in Saint Peters, MO
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work.
THE JOB
As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions.
WHAT YOU'LL DO
* Greet every customer with warmth and urgency, whether in person, over the phone, or online
* Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
* Deliver personalized, memorable experiences-always looking for creative ways to say "yes" to customer needs
* Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
* Keep nurses and doctors updated on customer needs for a seamless care experience.
* Provide confidential, compassionate guidance on financial options and end-of-life decisions
* Process payments accurately while protecting personal and financial information.
* Follow up with customers after visits to check on their pet's care and strengthen relationships
* Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital
WHAT YOU NEED
* 2+ years of experience in a customer service role
* Advanced proficiency in computer programs and practice management software
* Highly organized, with strong attention to detail
* Strong communication skills; able to interact positively with anyone and everyone
* The ability to multitask and thrive amid chaos
* High emotional intelligence, able to read a room and plan and act accordingly
* Adaptable and amenable in high stakes environments
* Problem solving skills and a focus on innovation
* Must be willing to work in a noisy environment with strong or unpleasant odors
* Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
* Work well in a fast-paced environment with people from all backgrounds and different personality types
WHO YOU ARE
* Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
* Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments
* Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
* Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
* Competitive compensation
* A BIG focus on learning and growth from VEG-created clinical and leadership programs to Unlimited ER CE + travel stipend (No really!). Part-time credentialed VEGgies receive a $1,000/year travel stipend. Part-time uncredentialed VEGgies receive a $400/year travel stipend.
* Flexible work schedules to support your life outside of work
* Generous employee referral program, so our awesome people can bring in more awesome people
* And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry
DEI
At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.
$55k-104k yearly est. 3d ago
Shift Team Manager
Flexsys America
Team manager job in East Saint Louis, IL
Flexsys is a chemical manufacturing company with operations in the US, Europe, Latin America and Asia. It produces tire additives that enhance the strength and durability of tires for leading manufactures around the world. We are a global supplier of rubber chemicals and solutions including insoluble sulfur, anti-degradants, and stabilizers. The company's singular focus is on delivering better solutions for manufacturers of tires and other rubber products that enhance product performance, optimize production efficiency, and ensure supply chain success. As the largest manufacturer of tire-industry additives in the world, and a newly independent entity, Flexsys brings a track record of innovation, quality, specialized expertise, a highly collaborative approach, and a commitment to growth - working together with our customers as a valuable partner, helping to meet their critical objectives. The salary range for this role is $80,000 to 100,000 based on the candidate's experience level.
As a Shift TeamManager, you will:
Has primary responsibility for the safe operation of the plant during scheduled shift.
Ensures proper use of safe work practices.
Requests support from maintenance, engineering, and HSES as needed to ensure safe operation of the plant.
Serves as incident commander for the site's emergency response efforts.
Directs the workforce on the applicable shift. This includes deployment of employees to various duties as circumstances require.
Serves as the site's top management representative on the off shifts.
Completes defined safety and environmental checks during shift.
Leads incident investigations arising out of incidents occurring on the shift.
Oversees handling of hazardous waste.
Interfaces with a wide range of employees and management personnel.
Manages and resolves interpersonal conflicts among employees on the shift.
Troubleshoots process and equipment problems as necessary, primarily through the efforts of the workforce.
Conduct development and coaching reviews to improve employee performance.
The position requires the incumbent to have the ability to listen to an issue or concern, and to ask enough appropriate questions to understand the essence of the issue; be able to make sound decisions and act upon them in a timely manner; be able to effectively communicate the action/decision to applicable individual(s) and move on to the next issue; improve employee performance through development and coaching; and promote Safety programs.
Requirements
Basic Qualifications for Consideration:
High School diploma or equivalent
Basic aptitude in chemistry, math and computers
3 or more years' experience employed in an industrial facility, -OR- a B.S. degree in an engineering discipline
Strong mechanical aptitude
Able to manage multiple and changing priorities
Strong sense of urgency; able to react to situations requiring immediate attention
Strong problem investigation skills
Able to make timely and appropriate decisions with limited information
Able and willing to communicate with others
Strong listening skills
Strong conflict management skills
Able and willing to support management policy and procedural decisions
Strong coaching skills to drive employee improvement
This position is required to work a rotating shift schedule. The current shift schedule is a 12 hour 2-2-3 schedule that rotates every two weeks.
An Equal Opportunity Employer (EOE): race/color/religion/sex/sexual orientation/gender identity/ national origin/disability
$80k-100k yearly 60d+ ago
Customer Service Manager - State Farm Agent Team Member
Randy Stegmann-State Farm Agent
Team manager job in Wentzville, MO
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with Randy Stegmann - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.
QUALIFICATIONS:
5+ years of experience in customer service, with 2+ years in a managerial role.
Leadership and organizational skills.
Communication and problem-solving abilities.
$30k-52k yearly est. 18d ago
Customer Service Manager - State Farm Agent Team Member
Jake Molitor-State Farm Agent
Team manager job in Saint Louis, MO
Job DescriptionBenefits:
Monthly Commissions
Annual Bonus
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Ability to work in a team environment
Ability to multi-task
Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$30k-52k yearly est. 27d ago
Customer Service Manager - State Farm Agent Team Member
Scott Holdridge-State Farm Agent
Team manager job in Saint Louis, MO
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$30k-52k yearly est. 16d ago
Customer Service Manager - State Farm Agent Team Member
Ian Minnigerode-State Farm Agent
Team manager job in Saint Louis, MO
Job DescriptionBenefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Join Our Dream Team as Office Manager State Farm Agent Team Member!
Are you a master multitasker with a knack for keeping things running like a well-oiled machine? Do you love being the go-to person who keeps the office buzzing and the team smiling? If yes, then we want YOU to be the Office Manager superstar for Ian Minnigerodes State Farm Agency!
What Youll Be Rockin Every Day:
Be the captain of our office ship steering daily operations smoothly and effortlessly.
Juggle calendars like a pro: schedule appointments, meetings, and conferences without breaking a sweat.
Answer calls like a phone ninja, with charm and excellent phone etiquette.
Welcome visitors with a smile and guide them to the right spot like a pro concierge.
Train and inspire our awesome office staff to work smarter, faster, and happier.
Keep us all on track by making sure company policies and procedures are followed to the T.
What You Bring to the Party:
A wizard with calendar tools and scheduling software.
Phone systems and office gadgets? Youve got them covered.
Organizational skills that would make a juggler jealous multitasking is your superpower!
Communication skills that sparkle, both spoken and written.
Customer service thats top-notch and a professional vibe that never quits.
Perks Thatll Make You Smile:
No Nights or Weekends, Ever! Because life outside work matters.
Paid Holidays & PTO Relax, recharge, and enjoy YOU time.
Simple IRA with 3% Match Were all about securing your future.
Growth Galore Climb the ladder in a fast-growing agency that loves promoting from within.
Health, Dental & Vision All the benefits you need to stay healthy and happy.
Ready to take the reins and make our office the happiest place on Earth? Lets make it happen! Apply now and join a team that values YOU!
$30k-52k yearly est. 21d ago
Customer Service Manager - State Farm Agent Team Member
Jon Chase-State Farm Agent
Team manager job in Saint Louis, MO
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Interest in marketing products and services based on customer needs
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Self-motivated
Proactive in problem solving
Dedicated to customer service
Pride in getting work done accurately and timely
Ability to multi-task
Ability to make presentations to potential customers
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$30k-52k yearly est. 26d ago
Customer Experience Partner - 100% Commission | St. Louis, MO (TSG-3040322)
Strickland Group LLC 3.7
Team manager job in Saint Louis, MO
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national insurance organization. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future.
Our mission is simple: serve people and leave them better than we found them.
Why This Role Is Different This is not a traditional sales job or a corporate desk role.
This is a performance-based opportunity with a clear path to business ownership, leadership, and long-term income.
You are building something that belongs to you, not just filling a seat.
What You'll Do • Work with warm, inbound leads - no cold calling • Guide families through financial protection options • Deliver an exceptional customer experience • Build long-term client relationships • Follow proven systems and processes • Grow into leadership if desired What We Provide • 100% commission-based compensation • Full training and mentorship • Remote flexibility • Proven systems and lead flow • Personal and professional growth Who This Is For • Coachable, motivated individuals • Strong communicators • Professionals seeking income growth • Individuals open to learning No prior insurance experience required.
$34k-57k yearly est. 5d ago
Customer Experience / Mortgage Call Center Manager
Pennymac 4.7
Team manager job in Saint Louis, MO
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee production and quality.
As the Manager, you will provide oversight and coaching of staff to achieve department goals.
The Customer Experience / Mortgage Call Center Manager will: Lead a team of Customer Experience Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division Manage, monitor and measure the performance of queues and processes Manage daily queue and ensure all staff are adhering to schedules including shifts, specialty skills, vacations, meetings and training Oversee coordination within the division and across all areas within Pennymac to ensure consistent and proper execution Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality Support, recommend and implement technology initiatives Track, measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) Analyze customer feedback and operational data to uncover trends, root causes of issues, and key areas for improvement in the customer journey Translate complex data insights into clear, actionable recommendations for cross-functional teams Collaborate closely with other functions to ensure customer pain points are prioritized Lead cross-functional projects and initiatives to implement process improvements and system changes that directly enhance the customer experience Routinely review staff performance of key metrics and work with staff daily to improve performance Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Management experience in a Call Center Environment with proven strong customer service skills Ability to work with call monitoring tools/software Demonstrated success with pipeline management Financial Services and mortgage industry experience required Strong understanding of applicable Federal, State and Local mortgage regulations Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint) Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $65,000 - $100,000 Work Model OFFICE
$65k-100k yearly Auto-Apply 10d ago
Office Manager- Ophthalmology
Midwest 4.3
Team manager job in Lake Saint Louis, MO
Are you ready to lead a dynamic team and make a difference in the world of healthcare? Join us at Hill Vision Services, where we pride ourselves on delivering exemplary patient care and fostering an environment where our staff can thrive!
Hill Vision Services is a busy ophthalmology practice with offices in the Lake St. Louis, Creve Coeur, MO and Glen Carbon, IL areas. Our team members are the backbone of our practice and are the ones who make the patient experience an amazing one. We have an opening for an Office Manager at our Lake St. Louis location.
About Us: We are a premier ophthalmology medical practice committed to providing comprehensive vision care to our community. Our popular services include cataract surgery and diabetic eye care. We treat a wide range of vision concerns, from glaucoma to corneal disease.
Why Join Us?
Competitive health insurance benefits
Generous 401k matching with immediate vesting
Immediate accrual of paid time off
Paid holidays from day one
Free counseling and support services
Exciting employee perks package
Key Responsibilities:
Lead daily clinical and operational functions with a focus on excellence and efficiency.
Collaborate with physicians and department leads to align and structure our team for success.
Manage staffing, schedules, and workflows to maximize patient access and accelerate growth.
Oversee provider credentialling.
Implement quality assurance and performance improvement measures.
Facilitate effective communication and collaboration among staff and physicians.
Utilize HR tools for recruitment, onboarding, and staff development.
Identify and act on practice development opportunities to increase market share.
Promote a culture of cross-functional problem-solving and continuous improvement.
What We're Looking For:
3+ years of management experience (ophthalmology preferred).
Proven experience in developing and executing human resources and operational plans.
Experience managing and leading practice staff.
Experience managing payroll, staff onboarding, disciplinary actions, and performance reviews.
Strong interpersonal and communication skills.
Ability to manage time and priorities effectively.
Excellent customer service skills and the ability to work with diverse teams.
Integrity and confidentiality in handling patient information.
High proficiency in Microsoft Office, especially Excel.
If you're passionate about healthcare and ready to take on new challenges, we want to hear from you! Apply now and embark on an exciting journey with Hill Vision Services.
#INDOTHER
$33k-46k yearly est. 9d ago
Dental Office Manager
Elite Dental Partners 4.1
Team manager job in Saint Louis, MO
Job Description
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
We are seeking an Office Manager that shares our passion for patient care and education to lead the team.
Responsibilities
Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts
Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development
Work closely with other departments to ensure proper support for practice operation
Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs
Complete all administrative tasks accurately and timely
Qualifications
Bachelor's degree in a business or healthcare discipline preferred
Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred
Knowledge of dental insurance and explanation of benefits preferred
Excellent time management and analytical skills with the ability to quickly resolve issues
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred
Willingness to travel up to 20% to support surrounding offices
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Salaried Rate$55,000-$65,000 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
$55k-65k yearly 16d ago
Supervisor - Call Center
Maximus 4.3
Team manager job in Saint Louis, MO
Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Supervisory or team lead experience in a remote contact center environment
- Excellent communication, coaching, and problem solving skills
- Technical proficiency with remote-work technologies
- Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools
- Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
56,000.00
Maximum Salary
$
76,500.00
$29k-39k yearly est. Easy Apply 3d ago
Assistant Support Manager
Arc 4.3
Team manager job in Saint Louis, MO
Be Part of our Circle.
We empower people to live their best life. That is our mission-not only to those we serve, but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role.
The Support Manager is a full-time (40 hours/week) role earning $24.00/hour
What you will do:
Maintain an understanding of 2-6 individuals' plans and appropriate implementation practices
Actively engage individual's growth in daily living skills including, but not limited to, hygiene support, meal preparation, dressing, and maintaining a clean environment
Transport individuals to and from activities and scheduled appointments
Assist and mentor new staff: daily notes, worksite orientation, and supervised medication passes
Understand and implement standards for Daily Note completion and review
Collaborate with the nursing team to follow and implement nursing plans (medications, physical supports, diets, and transportation to doctor's appointments) and ensure staff have an understanding of expectations
Execute all tasks and responsibilities as assigned by the Support Manager
Act as interim Support Manager in the Support Manager's absence
What you can expect from us:
We'll celebrate and empower your unique gifts and contributions.
We'll help you help others. You'll be embraced and uplifted in our inclusive circle of support.
You'll have a voice and the autonomy to put into action your ideas for doing your job better-and serve others better.
Hands-on leadership that empowers team member innovation.
Opportunities to learn and grow, plus benefits to support your personal and professional well-being-such as health insurance, retirement, and time off.
STUDENT LOAN REPAYMENT ASSISTANCE
Full-Time hourly direct care staff may be eligible for up to $250 per month paid directly to their student loan vendor. Ask your recruiter for details.
What we expect of you:
The flexible, respectful individual we see is an innovative and quick thinker with these qualifications:
Join others with your impeccable interpersonal skills, good intentions, and compassion to help people.
High school diploma
Some college preferred
Two or more years of experience supporting individuals with intellectual and/or developmental disabilities, education, medical, or human services field
Some supervisory experience in a related field preferred
We look forward to welcoming someone with the following knowledge and skills:
Ability to manage multiple priorities
Ability to collaborate and work as a teamâ¯â¯
Ability to communicate effectively and professionally, both verbally and in writing
Proficient computer skills, including the ability to use electronic health records systems
Ability to work independently including making critical decisions in emergency situations
Ability to complete CPR/FA, L1MA, and Mandt training -provided by St. Louis Arc at no cost.
Join our circle. Apply today. About St. Louis Arc:
Since 1950, people with disabilities and their families have been placing their trust with the St. Louis Arc. Today, our 400+ team members serve more than 4,500 children, teens, and adults with autism spectrum disorders, Down syndrome, intellectual and other developmental disabilities.
$24 hourly 60d+ ago
Head Start Team Supervisor-St Clair/Northwest
Jefferson Franklin Community Action Corporation 4.0
Team manager job in Byrnes Mill, MO
Jefferson Franklin Community Action Corporation is a social service agency located in the St. Louis Metro area. We are seeking to looking for someone with a passion for leading our team of dedicated staff in our Head Start Center. The Team Supervisor will responsible for the daily oversight and operations of the center(s) and assigned staff, including compliance of state and federal regulations.
Supervision:
Supervise and evaluate assigned staff. Work with staff to correct deficiencies and improve performance and recommend disciplinary action when necessary.
Communicate areas of performance improvement to staff and promote training that reflects the individual needs of staff members and/or the team as a whole.
Review and approve supervised staff's time sheet and mileage claim.
Complete reflective supervision meetings with individual staff members per program policy.
Assist staff in developing individual professional development goals, and provide supports to meet goals, and follow up to ensure goals are met.
Provide skill development and mentoring to staff progressing in their position by performing on-the-job technical assistance and mentoring of specific skills.
Responsible for coordinating, tracking, and approving staff schedules.
Responsible for conducting on-site orientation for assigned staff.
In coordination with the Human Resource Department, review and update staff records to ensure all local, state, and federal requirements are met.
Provide leadership in the area of early childhood development research and best practices; work in partnership with the appropriate Coordinator(s) to implement best practices in home base curriculum.
Regularly monitor, report and provide feedback for all staff-related accidents/incidents.
Program Operations:
Ensure program compliance of agency policies and procedures, including all local, state, and federal regulations.
Work with staff to identify program needs and purchase supplies within allotted budget.
Ensure program quality and compliance with HSPPS.
Maintain and update all Group Connection events on the agency platform.
In cooperation with the Professional Development Coordinator ensure staff attendance at trainings required per program policy.
Maintain a general knowledge of the Head Start Performance Standards and program policies and ensure staff compliance.
Family Engagement and Community Partnerships :
Coordinate with local agencies, community service organizations and educational providers and partners.
In cooperation with the Family Engagement Coordinator, plan and oversee the implementation of activities to engage and involve families and community in Group Connections per program policy.
Arrange for services in all functional areas, including internal and external resources to provide medical, social, mental health, educational, and special services as deemed appropriate.
Serve as a representative of the program to the community and attend meetings and events when needed.
Participate and assist with agency and community events per program policy.
Oversite of Service Delivery
Facilitate Data Analysis Meetings with staff per program policy; identify and assign tasks and follow up with team members as necessary.
Attend home visits with Home Based Family Coaches quarterly per program policy.
Coordinate and monitor the planning and implementation of Group Connection events, per program policy.
Monitoring and Maintenance of Records
Monitor entry of data in Child Plus per program policy.
Monitor, evaluate, and provide training of volunteers.
Monitor home visit attendance per program policy.
Monitor and manage the maintenance and safety of facilities and availability of supplies.
Monitor and manage Home Base inventory per program policy.
Monitor and manage in-kind per program policy.
Complete ongoing monitoring responsibilities as it relates to local, state, and federal regulations.
Professional Development
Participate in professional development as required.
May be asked to support other staff as needed
Maintain confidentiality of family records and/or all program information.
Must report to a workstation on a regular basis.
Perform other duties as assigned.
BENEFITS OFFERED
Health, Vision, Dental, Life and Supplementary Insurance available, Paid Vacation, Sick and Holidays. Employee Assistance Program, Pet Insurance, Flexible Spending Account
EDUCATION AND EXPERIENCE REQUIREMENTS:
Associate Degree in Early Childhood Education, Human Services, or a closely related field required
Bachelor's Degree or higher in Early Childhood Education, Human Services, or a closely related field preferred
Work experience in early childhood and/or family development preferred.
Experience working with low-income families, childcare, health or education preferred.
Minimum of one year of Supervisory experience required.
OTHER REQUIRED CAPABILITIES AND QUALIFICATIONS:
Able to problem solve, handle crisis, and work with families and children of various cultures and low-income backgrounds.
Able to establish positive working relationships with families, agency staff, and community members.
Physically able to stand for long periods of time, as well as stooping, squatting, running, and lift an estimated 50 pounds.
Must have an active driver's license and will be required to travel in or out of the community with own transportation.
Advanced computer skills. (Word, Excel, Outlook)
$35k-50k yearly est. 6d ago
ICU Team Lead Charge RN
BJC Healthcare 4.6
Team manager job in OFallon, IL
Additional Information About the Role
Unit - Memorial Shiloh ICU
FT Nights
2 years current RN experience (ICU)
Competitive Pay (See Career Ladder Information Below)
BSN Differential
Shift Differential
Benefits Eligible
BJC RN Career Ladder -
The BJC Registered Nurse Career Ladder differentiates BJC as the place for nurses to work in the greater St. Louis area.
This is a tool to empower nurses to work at the top of their license and own their career progression.
The BJC RN Career Ladder promotes professional development, leadership, collaboration, education and service excellence and gives staff the opportunity to continue doing what they do best - caring for patients - while having the opportunity to advance to the next step in their career.
Moves to higher ladder levels will result in a percentage increase of current pay that aligns with the new job description
Additional Preferred Requirements
* BSN degree
Overview
Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children's at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet-recognized organization for nursing excellence by the American Nurses Credentialing Center.
Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care.
Critical Care procedures are performed in the ICU including but not limited to insertion of central venous catheters, Quinton catheters, Swan-Ganz catheters, SvCO2 catheters, Intraaortic Balloon Pumps, temporary pacers, chest tubes, arterial lines, and application and bispectral monitoring. The ICU nurses are trained in Advanced Cardiac Life Support and one nurse from ICU responds to all Code Blues in the hospital.
Preferred Qualifications
Role Purpose
Under the direction of manager, plans, directs, and coordinates activities of a unit on a designated shift. Performs direct patient care as needed and functions as clinical resource to nursing and support staff. Assesses, plans, evaluates and documents the nursing process of assigned unit as needed.
Responsibilities
Facilitates identification and resolution of gaps in care from hospitalization, at discharge, and into the ambulatory care setting. Critically assess patient data to proactively mitigate impending changes in condition and establishes consults to interprofessional team as appropriate.Leads the development and implementation of complex individual plans of care with defined goals in collaboration with other members of the interprofessional team and the patient, family, or caregiver in accordance with the established guidelines and standards of nursing care. Plan of care reflects application of expert holistic clinical knowledge and skill to anticipate and prioritize complex care needs, anticipate barriers, incorporating interprofessional team and caregiver/family input, and identifies opportunities to improve patient outcomes.Actively utilizes and champions scientific inquiry for evidence-based practices (e.g., participates in journal club, facilitates practice change based on new knowledge, recommends new standards of care or revisions to current standards, conduct a literature search to support unit or organizational goals, disseminate new knowledge obtained from relevant conference or continuing education). Explore opportunities to advance nursing practice (e.g., support a community service health event as a representative of the healthcare profession, patient/family education group, community advisory board, member of Ethics Advisory Committee, serve as adjunct faculty, leadership board in specialty organization).Analyzes gap in practice standards and provides feedback to peers in collaboration with leadership to enhance safe patient care. Leads the evaluation of the patient and family experience, and adjusts care provided to improve patient satisfaction and quality of care.BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
Minimum Requirements
Education
Nursing Diploma/Associate's - Nursing
Experience
2-5 years
Supervisor Experience
No Experience
Licenses & Certifications
RN
Preferred Requirements
Education
Bachelor's Degree - Nursing
Experience
5-10 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary
* Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
How much does a team manager earn in Saint Peters, MO?
The average team manager in Saint Peters, MO earns between $33,000 and $133,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Saint Peters, MO
$66,000
What are the biggest employers of Team Managers in Saint Peters, MO?
The biggest employers of Team Managers in Saint Peters, MO are: