Operations Manager - Strategic Leadership Role with Team Support
Team manager job in Seattle, WA
About Us:
We operate in the space of personal and leadership development, offering online and in-person developmental courses. We are seeking someone who values autonomy to shape their success while growing as a leader. We empower driven professionals to take charge of their professional career in a manner that values autonomy, strategic impact, and meaningful leadership. This position offers the structure of an established professional community-with mentoring, collaboration, and a powerful support network-while granting you elevated control over results, client engagement, and operational excellence.
Responsibilities:
Establish and grow a robust client pipeline through targeted outreach and strategic communications.
Drive process efficiency, financial performance, and continuous improvement.
Serve as a trusted partner to clients-guiding journey mapping, operational planning, and performance management.
Support sustainable growth by managing performance metrics and adjusting strategies proactively.
Collaborate with a team of leadership professionals to access best-practice insights, tools, and support.
Skills and Experience:
Demonstrated capacity as a self-motivated leader with a strong sense of ownership.
A minimum of 5 years of full-time professional experience in operations, project management, or consulting.
Proficient in client relationship-building and operational oversight to drive measurable outcomes.
Excellent communication and stakeholder-engagement skills.
Confident managing your schedule and performance-with support infrastructure in place.
What's in It for You:
A high-impact role with significant performance incentives-your results drive your rewards.
Flexibility to manage your role with the right tools and connectivity in place.
Join an established community for professional growth and collaboration.
Access to strategic mentorship and knowledge-sharing across industry-leading peers.
Who You Are:
You're a seasoned operations or project leader ready to bring structure, clarity, and strategy to client engagements. You thrive when guiding outcomes, enjoy owning your performance, and value being part of a collaborative, high-performing professional community.
While this role draws on many strengths commonly found in experienced operations managers, it is not a traditional operations position. We highlight it to operations professionals because your ability to work independently, manage complexity, and drive outcomes end-to-end translates exceptionally well in this environment. If you are seeking a conventional operations management pathway, this will not align with your goals. However, if you're open to applying your capability in a broader, growth-oriented context, we encourage you to consider this opportunity.
TikTok Shop - Product Manager - Customer Engagement Product Manager
Team manager job in Seattle, WA
About the team The User Growth team plays a core role in the acquisition, activation, engagement, and retention of billions of users/customers world wide. We are building platforms, leveraging data & ML models, and providing end-to-end solutions to power the global growth of TikTok Shop.
About the role:
We are looking for a senior Product Manager to lead our customer re-engagement strategy for TikTok Shop's U.S. operations. This role is ideal for someone passionate about content-driven commerce, who can blend user psychology, lifecycle insight, and experimentation to bring current users back into the funnel and increase purchase frequency. You'll own re-engagement surfaces, influence content strategy, and partner cross-functionally to drive retention through scalable product and system changes.
Responsibilities:
* Own the end-to-end product strategy for re-engaging users through content-driven surfaces (e.g., For You feed, Shop tab, notifications, retargeting).
* Partner with Data Science, Product Marketing, and Algorithm teams to identify high-potential user cohorts and trigger points for reactivation.
* Design, launch, and optimize A/B tests that deepen user engagement and maximize downstream conversion (GMV).
* Collaborate with the Content and Creator teams to optimize discoverability and surface relevant touchpoints that drive return usage.
* Translate lifecycle insights into roadmap features that reduce churn and increase DAU-to-purchase conversion.Minimum Qualifications
* 3 years and above experience in Product Management, ideally in content commerce, retention, or lifecycle engagement roles.
* Deep understanding of re-engagement loops and user behavior in social or commerce platforms.
* Data-fluent; able to translate insights into scalable features and run experiments with clear hypotheses.
* Experience partnering with Algorithm, DS, and Product Ops teams in fast-paced environments.
* Familiarity with content systems, creator ecosystems, or recommendation models is a strong plus.
Preferred Qualifications
* Masters Degree in Business, Economics, Computer Science or a related field.
* 5 years of relevant experience in E-commerce or operations in a technology company.
* Experience with customer engagement product is a plus.
* Familiarity with SQL is a plus.
Customer Service Director - Madison House
Team manager job in Kirkland, WA
Who You Are:
You enjoy providing top-notch service to prospective and current residents and team members. This role acts as a community-wide liaison for multiple departments ensuring efficiency and functionality with the ability to grow into an Executive Director role over time.
Essential Duties and Responsibilities:
Assist in the overall operations of the community.
Ensure care, services, and other activities are provided and conducted within state guidelines.
Work with various departments to evaluate strengths and needs, overseeing as assigned.
Work within each department to educate and gain understanding of day-to-day tasks.
Assist collaboratively with the Community Executive Director, Director of Resident Services, and Director of Community Relations to ensure continuity of care delivery, alongside resident and family satisfaction.
Conduct hiring, performance, and disciplinary evaluations as assigned by the Executive Director
Conduct monthly training and development; including but not limited to all staff meetings, staff in-services, and state-compliance training.
Monitor financial progress throughout the month by creating a spenddown each month and following up with Department Heads.
Manage PPE supplies (masks, gowns, face shields, etc.) and respiratory program to include fit testing, etc.
Meet regularly with the Community Executive Director and Department Heads as assigned.
Assist the Director of Community Relations on tours and move-in details.
Serves as Manager on Duty when scheduled.
Other duties as assigned.
Job Requirements:
Must possess an upbeat, positive, flexible, and enthusiastic personality and be congenial with fellow employees, residents, and the public at large.
Must be an honest and dependable individual.
Must maintain proper hygiene.
Must be professional in dress and presentation.
Must be willing to be active during entire work shift.
Must be able to effectively communicate verbally and in writing in Standard English and use own judgment and initiative in daily activities.
Must be a mature individual. Must possess the ability to multi-task in a fast-paced environment and perform a variety of tasks, often changing assignments on short notice.
Must have strong organizational skills, as well as the ability to prioritize and meet deadlines.
Must be detail and team work oriented.
Must attend required in-services/ workshops to further education of skills and community requirements.
Must be drug-free and submit to urinalysis drug screening upon hire and routinely.
Must be able to pass a criminal background check upon hire and as required by state regulations.
The employee shall be responsible for maintaining the integrity of Koelsch Communities.
Licenses, Certifications, & Education Required:
Passed an approved food handler's or ServSafe course as required by County, State and/or Community policy.
Supervisory Requirements:
This role does not have any supervisory requirements.
Uniform and Appearance Requirements:
Professional business attire including closed-toed shoes. Must abide by the Community dress code policy.
Position Equipment:
This role is provided a laptop or desktop computer that remains in the community.
Carry / wear earpiece and handheld radio and respond appropriately to calls as needed.
Work location and Travel Requirements:
This role is a 100% on-site role.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, carry, push, and pull up to 50 pounds, use hands to handle or feel, and reach with hands and arms.
Special Demands:
Must possess qualities of leadership, tact, and adaptability to change. Must be neat in appearance, possess a pleasant personality, be congenial with fellow employees and public, and must be capable of following oral and written instruction. Must display and use your own good judgement and initiative in daily duties.
Regional Trade & Customs Operational Lead
Team manager job in Seattle, WA
The North America Trade Operations Lead is part of Meta's Global Trade Operations team, which is part of the Global Scaled Compliance Operations organization. As Trade Operations, we partner closely with all internal business partners engaged in cross-border trade to enable them to move fast, compliantly and efficiently. This includes our Infrastructure, Reality Labs, Enterprise supply chains. In partnership with Trade Legal, Tax and Finance we educate, enable and empower the organization by building sustainable trade compliance practices that align to the needs of the business while also being scalable for a rapidly growing global footprint. The Trade Operations team is invested in aligning and operationalizing trade practices through a combination of training, responsive partnership, demonstrated experience in both subject matter expertise and customer service.
Minimum Qualifications
* 8+ years experience in global trade compliance related roles, with emphasis on US jurisdiction
* 4-year university degree in business, law, economics, finance or related discipline
* Demonstrated experience with trade compliance related routines eg. HTS and ECCN Classification, determining and supporting the Trade Compliance requirements of cross-border movements of goods
* Demonstrated experience with US and Customs Regulations and Export Control regulations (under the Export Administration Regulations)
* Proven track record to work with minimal supervision in fast paced, cross-functional, and global environment
* Willingness to travel as required
Preferred Qualifications
* Post-graduate degree in business, law, economics, finance or related discipline
* Experience using Canadian Automated Regulatory Management (CARM) System for Canada entries compliance oversight
* Experience managing export classification programs
* Customs broker license
Responsibilities
* Serve as the primary point of contact for trade operations covering the NORAM region, including partnership with internal stakeholders, counsel, and customs brokers
* Facilitate day-to-day import/export activities and assess accurate documentation for cross-border shipments
* Monitor trade compliance inquiries by governmental enforcement agencies for resolution and root cause analysis
* Determine HTS and ECCN classifications and maintain required documentation
* Monitor compliance through assessments
* Support internal/external audits and post-entry reviews
* Develop and implement corrective actions for any compliance gaps
* Coordinate, obtain and manage Support Manage the collection of information and preparation of export/import licenses and permits
* Drive efficiencies in operations and within the NORAM Trade Compliance program. Support global trade compliance programs and initiatives including Trade Preference programs, new product introduction efforts, country expansion strategies and development of cross-functional relationships
* Willingness to do all necessary tasks to get the job done. At Meta, nothing is someone else's problem
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Customer RevOps Manager
Team manager job in Seattle, WA
Magnify.io is an AI-powered post-sales customer-success orchestration platform. We help software companies turn customer success into a true growth engine by unifying data across CRMs, product analytics, and support systems, then surfacing intelligent insights and automation to drive expansion, retention, and customer delight.
As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify's machine-learning forecasting. You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data pipelines are clean, and the foundation is in place for intelligent automation and predictive insights.
This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.What You Will Do
Lead Customer Onboarding: Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success.
Align Revenue Operations: Translate RevOps use cases into implementation plans, aligning Magnify to each customer's revenue reporting logic, forecasting strategy, and segmentation rules.
Configure & Troubleshoot Systems: Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies.
Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting.
Refine Processes: Continuously improve onboarding playbooks and implementation templates; share best practices with CS and Product teams.
Customer Advocacy: Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows.
Who You Are
RevOps-Fluent: Strong understanding of SaaS revenue operations-pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic.
Technically Savvy: Comfortable with SQL syntax, API concepts, and troubleshooting integrations; able to interpret queries and spot data issues.
Customer-First Communicator: Professional presence with the ability to build trust and engage both leadership and technical stakeholders.
Cross-Functional Operator: Skilled at aligning Sales, CS, Data Science, and Engineering toward shared outcomes.
Growth-Minded: You learn quickly, embrace challenges, and thrive in a fast-paced startup environment.
4-6 years in RevOps, Technical Account Management, Customer Success Operations, or similar hybrid roles within SaaS or data-driven platforms.
Strong RevOps background with direct forecasting and revenue-metrics experience.
Hands-on experience administering or configuring systems such as Salesforce, HubSpot, NetSuite, or Gainsight.
Ability to read and troubleshoot SQL queries (basic query writing a plus).
Strong project-management skills to coordinate multiple stakeholders and meet milestones.
Experience at an early-stage startup is a plus.
Magnify.io is an Equal Opportunity Employer and welcomes applicants from all backgrounds.
Auto-ApplyCare Team Manager
Team manager job in Seattle, WA
Care Team Manager - Behavioral Health
FLSA Status: Exempt
Job Status: Full Time
Work Model: Hybrid
Work Schedule: Monday-Friday with occasional evenings and/or weekends
Vehicle Required: Yes
Amount of Travel Required: Occasional domestic travel between Seattle, Tacoma, and Minneapolis, MN
Positions Supervised: Community Guides
Reports To: Director of Care Team Operations
Reema Health is both a social care and behavioral health provider. We believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person - someone who listens, meets members where they are, and understands the community's resources - can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Care Team Manager who has worked directly with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community.
This innovative and adaptable Care Team Manager is an integral part of Reema - a start-up working to transform how behavioral health care and social care work together. The Manager leads by example in supporting our mission, is a champion of team leadership, and is accountable for our Care Team Program Outcomes and the non-clinical care provided by Community Guides. The Care Team Manager will lead as part of an integrated model of healthcare where they partner directly with clinical psychotherapists and prescribers to provide holistic support for members. They respond to concerns respectfully, constructively, and in a timely manner. The Manager possesses an innate ability to solve problems independently, and also works collaboratively with cross-functional partners to achieve goals and support the Care Team. The Manager effectively communicates and empowers Community Guides to meet goals and create meaningful relationships with our members. Our approach is to provide the right amount of care at the right time for each of our members and the manager's contributions are seen as paramount to Reema's engagement within the community.
Responsibilities:
Have a thorough understanding of Reema's program including the goals, expectations, and metrics for Community Guides individually and as a team. Be accountable to these metrics and clearly communicate expectations that are meaningful and in alignment with Reema's values.
Champion change management and effectively lead hybrid Care Teams through ambiguity and innovation. You are excited to join a fast-paced startup company that is constantly changing and redefining itself.
Establish structures and processes that cultivate communication and accountability to effectively sustain the team, such as: facilitating regular 1:1 meetings with Guides; setting and monitoring individual Guide goals around metrics, Guide activity, and/or member interactions, leading engaging team meetings, leading multidisciplinary team meetings, Case Reviews, Community Volunteering, and Team Building Events.
Actively review Community Guide performance to consistently and effectively deliver feedback and recognition.
Actively partner with clinicians to ensure alignment for services to members, manage multidisciplinary workflows and communication, and collaborate on ensuring high quality service delivery.
Facilitate weekly check-ins that include staffing and metrics updates, reporting, and setting monthly Care Team goals with the Director of Care Team Operations.
Provide support and supervision to Guides within assigned teams; including researching resources for members.
Become a champion for partnered outreach and display a willingness to support other Community Guides in their community outreach.
Participate in the hiring process by functioning as a lead partner in Care Team interviews.
Facilitate new employee onboarding and support ongoing training and development of staff.
Ensure the entire team maintains confidentiality of PHI and abides by HIPAA and software security policies and training.
Initiate and maintain relationships with local community partners across the mental health continuum of care.
This role also spends a portion of their time on direct service responsibilities with their members:
Establish trusting relationships with members through an empathetic, strength-based, and trauma-informed approach.
Utilize text messaging, phone calls, home visits, and other face-to-face communication as a primary means of engagement to meet member needs.
Be knowledgeable about community resources appropriate to support the needs of members. Make referrals to community resources, follow-up with members, and attend appointments as necessary.
Remain a steadfast component of each members' support system, being there in crisis and through everyday life challenges.
Encourage members towards independence and autonomy.
Job responsibilities to grow and change as business necessitates.
Education, Experience and Skills:
Required - Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences, or other related field. Years of related experience can be substituted for years of completed education towards a bachelor's degree
Required - Three years of people management/supervision experience in healthcare, mental health settings, community-based and/or social work settings
Required - Five years of direct experience with local population or community to be served and knowledge of the community
Required - Proficiencies in critical thinking, strategic thinking, time management, and prioritization
Required - Knowledge of crisis planning, case management, and/or behavioral health
Required - Experience working with individuals from diverse ethnic backgrounds, who have serious and persistent mental illness, chemical health needs, and believe that recovery is possible
Preferred - Experience working on a multidisciplinary team alongside clinical and non-clinical staff
Preferred - Experience working with adolescents and their families
Preferred - Experience working with difficult to reach populations, including homeless individuals
Proven ability to navigate ambiguity and creatively problem solve
Strong propensity towards building and maintaining relationships
Proven ability to initiate conversation and create connections quickly
Proven ability to develop, adapt, and execute outreach plans
Proven ability to work in fast-paced environments, experience working with start-ups is a plus
Working knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred
Qualifications & Position Requirements:
18 years of age or older
Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
Offers are contingent upon passing a pre-employment drug screening and background check
Comply with federal, state and local regulations regarding patient confidentiality HIPAA
Use technology-based tools and systems daily
Lift and carry up to 25 pounds occasionally
Benefits:
Competitive Salary and Equity Package
Medical, Dental, and Vision Insurance
HSA and FSA Options
401(k) Retirement Savings with Company Match
Employee Assistance Program
Paid Parental Leave
Accrued Paid Time Off
Technology Stipend
Mileage Reimbursement
Flexible Schedules and Remote Work
As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.
Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Auto-ApplyCustomer Care Manager - Ultrasound (Bothell, WA)
Team manager job in Bothell, WA
By proactively identifying customer challenges, prioritizing their needs, and leading the development and implementation of effective solutions, this role is essential for ensuring exceptional satisfaction among both market leaders and customers for new product introductions.
Your role:
* Serves as the Subject Matter Expert (SME) for product and customer performance analysis, providing advanced insights and guidance on complex data trends and performance issues across a portfolio of medical devices. This role ensures that stakeholders receive expert interpretation of data to inform critical business decisions.
* Leads comprehensive data analysis initiatives to identify systemic product performance issues, leveraging statistical methods and advanced analytics tools to drive data-driven decisions and improvements. These initiatives are designed to proactively uncover trends and root causes that may impact product quality or customer satisfaction.
* Works under limited supervision and contribute to the development, modification, and execution of organizational policies that impact immediate operations and potentially the entire organization. The position requires independent judgment and the ability to influence policy at multiple organizational levels.
* Collaborates with cross-functional teams, including R&D, engineering, and quality assurance, to design and implement strategies for improving product reliability, quality, and customer satisfaction based on in-depth performance analysis. This collaboration ensures that data-driven insights are translated into actionable improvements across departments.
* Develops and maintains advanced performance dashboards, models, and analytical tools that provide real-time insights into key performance indicators (KPIs), supporting proactive decision-making and strategic planning. Additionally, the role involves preparing and presenting performance reports to internal stakeholders, translating complex data into clear, actionable insights that inform product development and support strategies.
You are the right fit if:
* You've gained a minimum of 5 years of professional experience in advanced data analytics; this is an individual contributor position critical for Ultrasound customer satisfaction.
* You bring expertise in Data Analytics, Regulatory Compliance, Data Interpretation, Root Cause Analysis (RCA), Troubleshooting, Service Operations, Technical Documentation, Customer Service, KPI Monitoring and Reporting, and Product Installation.
* You hold a bachelor's or master's degree in biomedical engineering, electronics engineering, IT, health sciences, or an equivalent field or equivalent years of experience in the medical device or healthcare industry.
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
* You have experience identifying customer issues, prioritizing needs, coordinating and implementing solutions, and keeping market sales and clinical leaders informed of challenges, mitigations, and solutions. You have strong communication and coordination skills.
How we work together:
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is an office-based role.
About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details:
The pay range for this position in WA $126,000 to $201,000
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information:
* US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
* Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Bothell, WA.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Auto-ApplyOperations Support Supervisor
Team manager job in Sumner, WA
Job Description
With over 45 years of experience, AA Asphalting has become the Pacific Northwest's leading asphalt and concrete restoration provider with several operating locations serving our local communities in Washington and Oregon. Our team provides quality workmanship and outstanding service to our customers who are represented by public utilities, government agencies, general contractors, and businesses.
We are looking for a motivated, organized, team-oriented individual to join our team as a Field Support Supervisor. The Field Support Supervisor will provide leadership and oversight to field support and operations teams to ensure subcontractor performance, timely pre-inspections, and efficient scheduling of asphalt and concrete restoration.
Our Field Support Supervisor will be expected to:
Provide direction and oversight to the Field Support Supervisor, Field Support Foreman, pre-inspection and operations teams, to ensure subcontractor performance and accountability, timely completion and site readiness of pre-inspections, and compliance with internal processes.
Assist in coordinating detailed daily schedules for service and commercial divisions ensuring optimal assignment of crews based on skills, job scope, and availability.
Understand project scopes and strategically allocates crews to balance workload accounting for project complexity, location, duration, and work type.
Adjust schedule as needed to meet changing priorities, weather, delays, or customer needs.
Foster customer relationships through proactive communication, issue resolution, and timely project updates.
Communicates with customers to confirm schedules, answer project questions, and ensure a positive customer experience by anticipating needs and minimizing disruptions.
Collaborate with internal teams to ensure customer satisfaction and continuity of service.
Work closely with leadership, Superintendents, Project Managers, and Foremen to relay project requirements within and outside the normal scope of work to ensure smooth daily operations.
Use internal software platforms to maintain real-time schedules, crew assignment, job status, and project documentation.
Lead efforts to optimize existing processes and creates new processes to support field crew operations.
Uphold and support Company's core values of Respect, Trust, and Create.
The ideal experienced Field Support Supervisor will have the following:
Associate or Bachelor's degree in Business, Operations Management, Construction Management or related degree; or 3+ year's related experience in operations or field management; or equivalent combination of education and experience.
Strong leadership, decision-making, and interpersonal skills.
Excellent verbal and written communication skills. Ability to handle sensitive situations with confidential information.
Working knowledge of construction processes, job scopes, and material requirements.
Solid understanding of safety regulations, quality standards, and operational best practices.
Excellent organizational skills and attention to detail. Able to identify and resolve issues in an effective and timely matter.
Ability to consistently perform required tasks within designated time frames.
Comfortable working in a fast-paced, changing environment with shifting priorities.
Desire and ability to work effectively in a team.
Excellent computer skills, including Microsoft Office and Excel.
Why Choose AA Asphalting!
Full Benefit Package: Medical, Dental, Vision
401K Profit Sharing option
Paid Time Off (PTO) + Holiday pay
Discounted YMCA membership
Ongoing training opportunities
Career growth opportunities
If this sounds like the position you are looking for, contact us today with your online application. We look forward to meeting you!
Pre-employment drug screen and criminal background check required.
AA Asphalting is an Equal Opportunity Employer
Job Posted by ApplicantPro
Customer Support Manager
Team manager job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook Platform.
The Manager, Customer Support Tier 2 manages a team of Tier 2 Customer Support Specialists. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy. Ultimately, the Manager, Customer Support Tier 2 is responsible for managing an effective Customer Support team with an emphasis on professional development.
Primary Job Responsibilities:
Manage and lead a team of Tier 2 Customer Support Specialists to achieve SLA and meet quality standards for all client work
Ensure all new team members are successfully onboarded working with the other managers to manage an effective process; facilitate trainings as needed
Provide coaching and career development for team members
Maintain a regular cadence of 1:1s with each team member to recap performance, identify improvement opportunities and support career development
Audit customer chat, email and phone interactions weekly for quality and process adherence
Run performance reports in Salesforce and Tableau to track team results and update the Director, Customer Support weekly
Conduct biweekly team meetings to update Customer Support Specialists on best practices and continuing expectations
Collaborate with the Director, Customer Support Business Operations to develop the overall support strategy within the Customer Support organization
Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all client issues
Participate in Customer Support promotion and hiring process
Leverage a suite of tools including Salesforce and Tableau to monitor workflow, SLA and team performance
Regularly review Highspot to ensure you and your team are knowledgeable on the latest product and data initiatives and releases
Continually evaluate the opportunity for process improvements and implement best practices
Collaborate with Customer Support management in other PitchBook locations on process design and implementation as well as overall team initiatives
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
3+ years of customer support or operations experience and 2+ years leading a team, ideally in a Customer Support or Operations environment
Demonstrated success with workflow optimization in a real time, fast paced environment
Proficient with Salesforce or similar CRM preferred
Proficient with Microsoft Excel including pivot tables and advanced formulas
Have excellent verbal and written communication skills with a keen eye for detail
A client first attitude and love to engage with customers
Interested in financial markets or services, particularly private equity and venture capital
Ability to operate with a strong sense of urgency and deliver results
Have terrific prioritization skills to high call volume in parallel with project work
Comfortable to engage with a diverse array of customers
Team player with the desire to try new ideas in order to achieve greater levels of success
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $95,000
Target annual bonus percentage: 12%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-AD2
#LI-Onsite
Auto-ApplyCustomer Care Manager - Ultrasound (Bothell, WA)
Team manager job in Bothell, WA
Job TitleCustomer Care Manager - Ultrasound (Bothell, WA) Job Description
Customer Care Manager - Ultrasound (Bothell, WA)
By proactively identifying customer challenges, prioritizing their needs, and leading the development and implementation of effective solutions, this role is essential for ensuring exceptional satisfaction among both market leaders and customers for new product introductions.
Your role:
Serves as the Subject Matter Expert (SME) for product and customer performance analysis, providing advanced insights and guidance on complex data trends and performance issues across a portfolio of medical devices. This role ensures that stakeholders receive expert interpretation of data to inform critical business decisions.
Leads comprehensive data analysis initiatives to identify systemic product performance issues, leveraging statistical methods and advanced analytics tools to drive data-driven decisions and improvements. These initiatives are designed to proactively uncover trends and root causes that may impact product quality or customer satisfaction.
Works under limited supervision and contribute to the development, modification, and execution of organizational policies that impact immediate operations and potentially the entire organization. The position requires independent judgment and the ability to influence policy at multiple organizational levels.
Collaborates with cross-functional teams, including R&D, engineering, and quality assurance, to design and implement strategies for improving product reliability, quality, and customer satisfaction based on in-depth performance analysis. This collaboration ensures that data-driven insights are translated into actionable improvements across departments.
Develops and maintains advanced performance dashboards, models, and analytical tools that provide real-time insights into key performance indicators (KPIs), supporting proactive decision-making and strategic planning. Additionally, the role involves preparing and presenting performance reports to internal stakeholders, translating complex data into clear, actionable insights that inform product development and support strategies.
You are the right fit if:
You've gained a minimum of 5 years of professional experience in advanced data analytics; this is an individual contributor position critical for Ultrasound customer satisfaction.
You bring expertise in Data Analytics, Regulatory Compliance, Data Interpretation, Root Cause Analysis (RCA), Troubleshooting, Service Operations, Technical Documentation, Customer Service, KPI Monitoring and Reporting, and Product Installation.
You hold a bachelor's or master's degree in biomedical engineering, electronics engineering, IT, health sciences, or an equivalent field or equivalent years of experience in the medical device or healthcare industry.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
You have experience identifying customer issues, prioritizing needs, coordinating and implementing solutions, and keeping market sales and clinical leaders informed of challenges, mitigations, and solutions. You have strong communication and coordination skills.
How we work together:
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is an office-based role.
About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details:
The pay range for this position in WA $126,000 to $201,000
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information:
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Bothell, WA.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Auto-ApplyCustomer Service Manager - State Farm Agent Team Member
Team manager job in Renton, WA
Job DescriptionBenefits:
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Licensed Customer Service Manager
Job Summary:
The licensed customer service manager is accountable for leading and managing the customer service team to deliver exceptional service and support to clients. This role involves developing customer service policies, training staff, handling complex customer issues, and ensuring compliance with industry regulations. The manager will work closely with other departments to improve overall customer satisfaction and retention.
Key Responsibilities:
Team Leadership and Development:
Recruit, train, and mentor customer service representatives.
Conduct regular performance evaluations and provide feedback.
Foster a positive and productive work environment.
Customer Service Operations:
Develop and implement customer service policies and procedures.
Monitor and analyze customer service metrics to ensure goals are met.
Handle escalated customer issues and complaints in a timely manner.
Quality Assurance:
Ensure customer service interactions are aligned with company standards and regulatory requirements.
Regularly review and update training materials and operational procedures.
Conduct quality assurance audits and implement corrective actions as needed.
Customer Relationship Management:
Build and maintain strong relationships with key clients.
Gather customer feedback and work with other departments to implement improvements.
Develop strategies to enhance customer satisfaction and loyalty.
Compliance and Reporting:
Ensure the team adheres to industry regulations and company policies.
Prepare and present regular reports on customer service performance to senior management.
Maintain accurate records of customer interactions and transactions.
Collaboration and Communication:
Work closely with sales, marketing, and product development teams to address customer needs and concerns.
Facilitate regular team meetings to communicate updates and gather feedback.
Serve as a liaison between the customer service team and other departments.
Qualifications:
Education:
Bachelors degree in business administration, management, or a related field preferred.
Licensing:
Industry-specific license or certification may be required (e.g., insurance, financial services).
Additional certifications in customer service management (e.g., Certified Customer Service Manager (CCSM)) are a plus.
Experience:
Previous experience in customer service, with at least 2-5 years in a supervisory or managerial role.
Experience in the specific industry (e.g., insurance, finance, healthcare) is preferred.
Skills:
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in customer service software and CRM systems.
Analytical skills to assess performance metrics and identify improvement areas.
Personal Attributes:
High level of integrity and ethical standards.
Problem-solving and conflict resolution skills.
Ability to work under pressure and handle challenging situations.
Working Conditions:
Primarily office-based with standard business hours.
Occasional travel may be required for training, meetings, or client visits.
Flexibility to work extended hours during peak times or for urgent matters.
Compensation:
Competitive hourly rate with potential bonuses based on performance, travel incentives, and quarterly bonuses.
Benefits may include health insurance, retirement plans, and professional development opportunities.
By effectively managing the customer service team and ensuring high standards of service, a licensed customer service manager plays a crucial role in maintaining customer satisfaction and fostering long-term client relationships.
Management Team Supercuts
Team manager job in Poulsbo, WA
Join our Supercuts Hair Adventure! SEEKING EXPERIENCED SALON MANAGER FOR BUSY, FULL-SERVICE SUPERCUTS SALON WITH AMAZING CLIENTELE! Are you an experienced hairstylist, barber, or cosmetologist looking to take your career to the next level? Then look no further! At Supercuts we're eager to welcome passionate professionals to our bustling salons. We've got amazing clients and great growth opportunities for you!
Why You'll Love Working with Us:
* We have a passion for hair, customers, and working as a team. We're versatile in cut and color techniques and current fashion trends.
* You'll thrive in our dynamic salon environment, where stylists and clients make hair dreams come true.
* We've got a huge base of loyal customers ready to share stories and create new memories with you.
* We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals.
* Take advantage of paid training and classes that will enhance your skills and knowledge.
* Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career.
* You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated.
* Earn great wages, along with tips and commission--we pay our employees extra for superb customer service, strong performance, and commitment to our teams.
Our stylists can earn up to $80,000 before reaching the management level, and motivated managers can earn even more than that!
What We're Looking For:
* Licensed cosmetologists or barbers eager to make an impact.
* Stylists with a deep love for hair styling trends and artistry.
* Leaders with experience managing a team.
* Individuals eager to learn, adapt, and contribute with an optimistic growth mindset.
* Stewards who lead by example and collaborate well with others.
* Stylists who manage client interactions with a friendly, professional demeanor.
* Teammates mindful that selling and keeping accurate product inventory are keys to professional success.
* Stylists who take pride in exceeding cleanliness standards.
What You'll Do:
* Lead and inspire your team to success.
* Deliver top-notch customer service and create a welcoming environment for clients.
* Motivate by example, boost team morale, and provide hands-on support.
* Use exceptional communication and interpersonal abilities to connect with staff and clients.
* Keep up to date with salon management software and other business applications.
* Be goal-driven with the ability to set, track, and achieve sales targets.
* Ensure consistent communication with upper management.
Compensation and Schedule:
* Make a minimum of $25 up to $50 per hour(depending on location), including wages, commission or bonuses, and tips.
* Craft a flexible salon schedule that works for customers and team members, ensuring coverage for evenings and weekends.
Are You Ready to Join Us?
Become a valued member of our Supercuts family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now!
Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details.
Step into an exciting career with Supercuts and let's create fantastic styles together!
Easy ApplyManagement Team Supercuts
Team manager job in Poulsbo, WA
21555 Olhava Way NW, POULSBO, WA, 98370, US Join our Supercuts Hair Adventure! SEEKING EXPERIENCED SALON MANAGER FOR BUSY, FULL-SERVICE SUPERCUTS SALON WITH AMAZING CLIENTELE! Are you an experienced hairstylist, barber, or cosmetologist looking to take your career to the next level?
Then look no further! At Supercuts we're eager to welcome passionate professionals to our bustling salons. We've got amazing clients and great growth opportunities for you!
Why You'll Love Working with Us:
* We have a passion for hair, customers, and working as a team. We're versatile in cut and color techniques and current fashion trends.
* You'll thrive in our dynamic salon environment, where stylists and clients make hair dreams come true.
* We've got a huge base of loyal customers ready to share stories and create new memories with you.
* We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals.
* Take advantage of paid training and classes that will enhance your skills and knowledge.
* Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career.
* You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated.
* Earn great wages, along with tips and commission--we pay our employees extra for superb customer service, strong performance, and commitment to our teams.
Our stylists can earn up to $80,000 before reaching the management level, and motivated managers can earn even more than that!
What We're Looking For:
* Licensed cosmetologists or barbers eager to make an impact.
* Stylists with a deep love for hair styling trends and artistry.
* Leaders with experience managing a team.
* Individuals eager to learn, adapt, and contribute with an optimistic growth mindset.
* Stewards who lead by example and collaborate well with others.
* Stylists who manage client interactions with a friendly, professional demeanor.
* Teammates mindful that selling and keeping accurate product inventory are keys to professional success.
* Stylists who take pride in exceeding cleanliness standards.
What You'll Do:
* Lead and inspire your team to success.
* Deliver top-notch customer service and create a welcoming environment for clients.
* Motivate by example, boost team morale, and provide hands-on support.
* Use exceptional communication and interpersonal abilities to connect with staff and clients.
* Keep up to date with salon management software and other business applications.
* Be goal-driven with the ability to set, track, and achieve sales targets.
* Ensure consistent communication with upper management.
Compensation and Schedule:
* Make a minimum of $25 up to $50 per hour(depending on location), including wages, commission or bonuses, and tips.
* Craft a flexible salon schedule that works for customers and team members, ensuring coverage for evenings and weekends.
Are You Ready to Join Us?
Become a valued member of our Supercuts family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now!
Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details.
Step into an exciting career with Supercuts and let's create fantastic styles together!
Easy ApplyCustomer Service Manager - State Farm Agent Team Member
Team manager job in Everett, WA
I am seeking dynamic insurance professionals for the office of Chris Jones - State Farm Agent who are interested in helping my business grow through value based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast paced environment, then this is your opportunity for a rewarding career with growth potential. You will have a chance to learn how to market products and manage a business first hand while participating in my focused program to develop and enhance your skills and experiences. This could be the start of an exciting, challenging and fun career!
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Adaption of skills necessary to operate a business.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Profit sharing
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement in my agency
Working closely with the agent to gain an understanding of the agent's role and office logistics
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agent's employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies' agent selection process Compensación: 65000
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyTeam Manager
Team manager job in Bellevue, WA
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.
Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers.
We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Position Description
Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages.
No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person.
Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests.
+ As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team.
+ You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
+ Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people.
+ We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept.
Essential Duties and Responsibilities
Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding.
Typical work activities for a Team Manager:
+ Serve as a role-model and lead the team.
+ Ensure that team members are providing great customer service.
+ Taking ownership for the business performance of the restaurant.
+ Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures.
+ Run quality opening, mid and closing shifts ensuring a consistent positive customer experience.
+ Coordinating the entire operation of the restaurant during scheduled shifts.
+ Greeting customers and doing table visits to ensure customer satisfaction.
+ Recruiting, training and motivating staff.
+ Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support.
+ Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.
+ Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card.
Education and Experience
+ At least 1-2 years Hospitality experience.
+ Food Management Certifications also a plus
+ Must have the "Run it Like you Own It Mentality"
+ Excellent organization, customer service and time management skills
+ Proven track record for leadership.
+ Passion, energy and a positive attitude
+ Work well under pressure and be able to work with a diverse group of people
+ Have a valid driver's license and reliable transportation.
+ Reference checks
Perks for our employees:
+ Competitive wages
+ Flexible work schedules
+ Meal Discounts
+ Health Benefits
+ 401(k) with company match
+ Paid Vacation
+ Development opportunities
Team Manager Compensation Range: $19.00 - $25.00 / hour
Competitive wages plus tips, Flexible work schedules, Meal discounts, Medical/Dental/Vision, HSA, Short/Long Term Disability, Life, Hospital Indemnity, Critical Illness, AD&D, Legal, Paid Sick Leave
Physical Standards:
+ Must be able to stand and exert well-paced mobility for up to ten (10) hours in length.
+ Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
+ Must be able to read and write to facilitate communication.
+ Must possess finger and hand dexterity for using small tools and equipment.
The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
Why Work for Flynn Panera?
Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Dental Office Manager - Mill Creek Family Dentistry
Team manager job in Mill Creek, WA
Mill Creek Family Dentistry is looking for an experienced Dental Office Manager to join their team. The primary role of the Office Manager is to partner with Practice Administrators and Practice Partners to run a financially viable dental office. This position will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, insurance coordination, and collections. Pay range for this position is $75k-$85k, depending on experience.
Key responsibilities
· Model the ethics, values and culture of the office and Mosaic Dental Collective.
· Participate in the training of new team members.
· Implement company policies and procedures.
· Managing insurance claims.
· Daily posting of insurance payments and accounts receivable quickly and accurately.
· Manage office finances and expenses.
· Ensure compliance with company policies as well as State, Federal, and other regulatory bodies.
Work Schedule: Mon- Fri 7am-4pm
Requirements
Benefits
· Competitive salary based on experience and qualifications
· Comprehensive benefits package including medical, dental, and vision coverage.
· Retirement savings plan (401k) with employer match for eligible employees
Qualifications:
High school diploma or general education degree (GED) or equivalent
Minimum 2 year's dental office experience, with 3+ years preferred
Excellent organizational skills
Excellent interpersonal communication skills
Patient advocate; empathetic, adaptable, and ethical
Ability to multitask effectively
Proficient in Microsoft Office
Proficient in Open Dental software
·
Floating Dental Office Manager - Western Washington
Team manager job in Mill Creek, WA
Full-time Description
Mosaic Dental Collective is looking for an experienced Dental Office Manager to join the collective team. The primary role of the Office Manager is to partner with Practice Administrators to run financially viable dental offices. This position will be the first point of contact for our patients and staff and will set the tone for their experience. They maintain productive schedules, insurance posting, and collections. This is a floater position and will require travel to various Mosaic clinics in the Seattle/Bellevue metro area as needed. Pay range for this position is $75k-$85k.
Key responsibilities
· Model the ethics, values and culture of the office and Mosaic Dental Collective.
· Participate in the training of new team members.
· Implement company policies and procedures.
· Managing insurance claims.
· Daily posting of insurance payments and accounts receivable quickly and accurately.
· Manage office finances and expenses.
· Ensure compliance with company policies as well as State, Federal, and other regulatory bodies.
Work Schedule: Mon- Fri 7am-4pm
Requirements
Benefits
· Competitive salary based on experience and qualifications
· Comprehensive benefits package including medical, dental, and vision coverage.
· Retirement savings plan (401k) with employer match for eligible employees
Qualifications:
High school diploma or general education degree (GED) or equivalent
Minimum 2 year's dental office management experience, with 3+ years preferred
Excellent organizational skills
Excellent interpersonal communication skills
Patient advocate; empathetic, adaptable, and ethical
Ability to multitask effectively
Proficient in Microsoft Office
Proficient in Open Dental software
·
Sr SDM, AI Automation, PV Core Team
Team manager job in Seattle, WA
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.
Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.
As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.
We'll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!
We are forming an organization within Prime Video to leverage AI and agentic solutions to transform our business operations. This is a unique opportunity to lead a business-critical initiative and a program from its inception, shaping its charter and building a multi-year roadmap for transformative impact. As the single-threaded leader, you will build and guide a dedicated, cross-functional team of engineers, and product/program managers to develop and deploy agentic AI solutions aimed at automating complex business processes. Your charter will begin with automating key workflows to deliver immediate business efficiencies and will expand to proactively identify and tackle the next generation of automation challenges across the entire Prime Video business. This high-visibility role places you as the leader driving our strategy for significant operational leverage, allowing our teams to focus on delivering the world's best entertainment to our customers.
Key job responsibilities
• Build, mentor, and lead a new, high-performing organization of software engineers, applied scientists, and product managers, fostering a culture of innovation and ownership.
• Define, own, and drive the long-term vision and technical strategy for AI-driven business automation across Prime Video.
• Lead the design, development, and deployment of scalable, robust, and secure agentic AI solutions that deliver measurable business impact.
• Partner closely with senior business and technology leaders across Prime Video to understand their operational challenges, identify opportunities for automation, and deliver cohesive solutions.
• Drive project execution and operational excellence, ensuring high standards for system quality, maintainability, and performance for mission-critical services.
• Champion engineering best practices and create a technical culture that encourages relentless simplification and continuous improvement.
• Communicate your team's vision, strategy, and progress to senior leadership and key stakeholders, ensuring alignment with broader business objectives.
• Develop a roadmap that is directly tied to business outcomes and financial plans, delivering on commitments for high-impact initiatives.
About the team
This role offers a unique opportunity to shape the future of one of Amazon's most exciting businesses through the application of AI technologies. If you're passionate about leveraging AI to drive real-world impact at massive scale, we want to hear from you.
- 10+ years of engineering experience
- 5+ years of engineering team management experience
- 10+ years of planning, designing, developing and delivering consumer software experience
- Experience partnering with product or program management teams
- Experience managing multiple concurrent programs, projects and development teams in an Agile environment
- Experience partnering with product and program management teams
- Experience designing and developing large scale, high-traffic applications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $198,100/year in our lowest geographic market up to $342,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Warehouse Operations Team Lead
Team manager job in Lakewood, WA
Schedule/Shift: Monday-Friday 7:00am-3:30pm
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power
A Better Way to Deliver
for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Look what you'll get by joining the GEODIS team!
Get Good Money - Fair pay and some jobs come with bonus opportunities.
Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.*
Get Paid Early - Payday as early as you want. Access your earnings on demand.
Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
Get A Break - Paid holidays, time off, short-term disability and new parent leave are a few of the ways we support time away from work to take care of your life.*
Stay Safe - We pride ourselves on a safe, clean and healthy work environment for everyone.
Get A Voice - We always ask our teammates to tell us how to improve their experience working at GEODIS.
Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Get A Boost - Our GEODIS
Compassion Fund
makes one-time grants to teammates who have experienced unexpected catastrophes.
Get Involved - Volunteer in your community or donate to the GEODIS
Foundation
or GEODIS
Compassion Fund
.
Have FUN - Work with fun, supportive people just like you!
Find Your Place - We value diversity and seek to provide an inclusive culture. Join an
Employee Resource Group
, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!
*Eligibility varies based on location, job, employee type, or length of service.
What you will be doing:
Tracks employee hours in account to provide feedback
Directs team of employees for one or more accounts in warehouse
Coordinates with CSR and Operations Supervisor to determine shipping schedules, labor requirements for rework projects, and cycle counts
Unloads and moves inbound freight product to storage locations safely and efficiently
Pulls and prepares product for shipment, ensuring the exact number and type of product is loaded
Performs picking duties in an efficient manner that meets both customer and company standards
REQUIREMENTS:
High school diploma or GED (General Education Diploma) equivalent
2 to 4 years related experience and/or training; or an equivalent combination of education and experience
Experience with warehouse equipment, preferably a Stand Up Forklift
Experience with Microsoft Office, including Excel
Synapse training preferred
Ability to read and interpret simple instructions, short correspondence, and memos
Ability to write simple reports and correspondence
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.
More about GEODIS
GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit
www.workat GEODIS.com
to learn more.
Customer Service Manager - State Farm Agent Team Member
Team manager job in Seattle, WA
Job DescriptionBenefits:
Bonus based on performance
Free food & snacks
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION:
As a Customer Service Manager - State Farm Agent Team Member with Bruce Strothers - State Farm Agent, I will pay you at least $21.50 per hour to learn a career (not a job, a career). I will teach you how to generate the kind of exceptional customer experiences that proves what my Team has built for nearly seven years (per our Google Reviews). Your positive mental attitude, repetitions and putting in the time shall empower you to become an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other Agency co-workers, and anticipate the needs of our community members we support.
We look forward to connecting with you if you are customer-focused, consistent and have positive energy. We anticipate superb internal growth opportunities for especially driven and sales-minded candidates. We will also consider "career changer" candidates who want to work with us Part-Time at first to see if this is a good career (not a job, a career). Oh, and yes, everything in this job positing is 100% true--take it from an attorney & feel free to google my name or look me up on YouTube to verify the "receipts!"
Thank you! Bruce E. L. M. Strothers aka BELMS
RESPONSIBILITIES:
Oversee Customer service obligations and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor sales representatives.
QUALIFICATIONS:
3+ years of experience in customer service, preferably with 2+ years in a managerial role.
Leadership and organizational skills.
Communication and problem-solving abilities.
Ability to drive to Shoreline, WA (or Wallingford, WA) Monday through Friday, from 9 am to 5 pm