Team manager jobs in Santa Fe, NM

Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62,200 - $96,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

About Bishop's Lodge, Auberge Collection A legendary landmark re-imagined, Bishop's Lodge, Auberge Collection is a luxurious and soulful retreat steeped in heritage in Santa Fe, New Mexico. Set on 317 secluded acres bordering Santa Fe National Forest and just minutes from downtown, the 98-room resort invites guests to connect with nature with organic adobe architecture that invokes rich New Mexican heritage and conveys a genuine sense of place. Amenities include a collection of exhilarating outdoor experiences, historic horse stables, fitness center, pool, onsite stream for fly fishing casting lessons, healing arts experiences at Stream Dance Spa and several dining venues, including the resort's signature restaurant SkyFire. Expansive indoor and outdoor event space includes The Hall with 3,200 square feet of meeting space and the historic Lamy Chapel and Lawn, featuring dramatic views of the Tesuque Valley. The recently unveiled Bunkhouse is ideal for family gatherings with 12 individual bedrooms. For more information: auberge.com/bishops-lodge/ Follow Bishop's Lodge, Auberge Resorts Collection on Facebook and Instagram @BishopsLodgeAuberge Job Description As the Assistant Front Office Manager, you will be the welcoming face and organizational backbone of our property, ensuring seamless guest experiences through efficient coordination, impeccable service, and a warm hospitality touch. * Oversee the front desk operations, ensuring a warm and efficient check-in/check-out process, handling guest inquiries, and resolving issues promptly to uphold exceptional standards of service. * Lead and train the front office team, fostering a customer-centric culture, and maintaining high morale through effective communication, performance feedback, and continuous training. * Manage room reservations, optimize occupancy levels, and coordinate with other departments to ensure accurate information on room availability, rates, and promotions. * Assist in budget preparation and financial reporting, monitor billing processes, and implement cost-control measures to contribute to the financial success of the front office department while maintaining service excellence. Qualifications * Demonstrated experience in customer service roles within the hospitality industry, showcasing a commitment to providing exceptional guest experiences and resolving customer inquiries effectively. * Previous experience in a supervisory or leadership role, with the ability to lead and motivate a team, provide guidance, and ensure a high level of professionalism and efficiency in front office operations. * Strong communication skills, both written and verbal, along with the ability to interact effectively with guests, staff, and other departments, fostering a positive and collaborative work environment. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

, Auberge Collection A legendary landmark re-imagined, Bishop's Lodge, Auberge Collection is a luxurious and soulful retreat steeped in heritage in Santa Fe, New Mexico. Set on 317 secluded acres bordering Santa Fe National Forest and just minutes from downtown, the 98-room resort invites guests to connect with nature with organic adobe architecture that invokes rich New Mexican heritage and conveys a genuine sense of place. Amenities include a collection of exhilarating outdoor experiences, historic horse stables, fitness center, pool, onsite stream for fly fishing casting lessons, healing arts experiences at Stream Dance Spa and several dining venues, including the resort's signature restaurant SkyFire. Expansive indoor and outdoor event space includes The Hall with 3,200 square feet of meeting space and the historic Lamy Chapel and Lawn, featuring dramatic views of the Tesuque Valley. The recently unveiled Bunkhouse is ideal for family gatherings with 12 individual bedrooms. For more information: auberge.com/bishops-lodge/ Follow Bishop's Lodge, Auberge Resorts Collection on Facebook and Instagram @BishopsLodgeAuberge Job Description As the Assistant Front Office Manager, you will be the welcoming face and organizational backbone of our property, ensuring seamless guest experiences through efficient coordination, impeccable service, and a warm hospitality touch. Oversee the front desk operations, ensuring a warm and efficient check-in/check-out process, handling guest inquiries, and resolving issues promptly to uphold exceptional standards of service. Lead and train the front office team, fostering a customer-centric culture, and maintaining high morale through effective communication, performance feedback, and continuous training. Manage room reservations, optimize occupancy levels, and coordinate with other departments to ensure accurate information on room availability, rates, and promotions. Assist in budget preparation and financial reporting, monitor billing processes, and implement cost-control measures to contribute to the financial success of the front office department while maintaining service excellence. Qualifications Demonstrated experience in customer service roles within the hospitality industry, showcasing a commitment to providing exceptional guest experiences and resolving customer inquiries effectively. Previous experience in a supervisory or leadership role, with the ability to lead and motivate a team, provide guidance, and ensure a high level of professionalism and efficiency in front office operations. Strong communication skills, both written and verbal, along with the ability to interact effectively with guests, staff, and other departments, fostering a positive and collaborative work environment. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Provides a high level of focus on guest satisfaction through managing an exceptional Front Office department. Responsible for supervising, managing, and overseeing the front office daily operations and monitoring the Call Center, Pool, Business Center and Fitness Center daily. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company's core values. Be approachable and engaging with fellow team members Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Assists the Front Office Management team in creating, developing and implementing an effective strategy for the both front of the house and back of the house, ensuring maximum guest service and satisfaction is achieved. Assists in the management of the room inventory function to maintain highest possible room occupancy and ADR. Maintains procedures for credit control, handling of financial transactions, security of monies, guest security and emergency procedures. Guides and supports the Front Office Agents in daily responsibilities and operation. Reviews departmental guest complaints, ensuring corrective action is timely and effectively taken. Controls the daily host block to ensure suites and special room blocks are handled properly. Communicates with other departments to ensure proper handling of guests and groups. Reviews the performance, productivity and efficiency of team members including, but not limited to, periodic evaluations. Handles guest complaints and supports all guest service programs. Understands, adheres, and enforces departmental and company policies and procedures. Exhibits passion for the hospitality and gaming experience of our guests'. Takes personal responsibility for delivering excellent guest experience. Perform other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Strong knowledge in PMS (Property Management Systems) is required, V1 experience is preferred. Strong interpersonal, motivational, and leadership qualities. Experience in interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members is required. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: Maintain a strict level of confidentiality regarding company information. Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules, and regulations. Must be a detail oriented, organized individual with the ability to multi-task. Proven ability to provide outstanding guest service. Proven ability to handle conflict situations. Must have excellent problem-solving abilities. Must have strong analytical skills. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Essential Physical Functions: While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. Must be able to lift to 25lbs. Must be able to work at a fast pace and in stressful situations. Must be able to maneuver around the office and the facility to collect all necessary materials and documents. Must be able to walk and stand for long periods of time. Equipment Used Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.

Apexon is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers. We work in the areas of digital experience, analytics, AI and cloud to unlock the power of technology for our clients to empower humans with intelligent and experiential solutions. We enable #HumanFirstDigital. Job Description Title: Front Desk Receptionist Location: Santa Fe, NM Required Skills: Handling front desk responsibilities for client co-location site including checking in/out guests Proficiency with Microsoft office Ability to schedule meetings, logistics support for meetings (catering, other orders etc.) Handle incoming and outgoing mail, deliveries, and packages. Provide administrative support to internal teams (e.g., data entry, scheduling support, filing). Assist with vendor coordination, facilities requests, and office supplies inventory. Supporting project leadership with their logistics Experience in managing front desk for large Public sector project(s) Maintain confidentiality and discretion when handling sensitive or client-related information. Additional Information All your information will be kept confidential according to EEO guidelines.

The Capacity Assessment Team Leader is responsible to build and develop a team to implement processes and measurement systems relating to capacity, capacity assessment and delivery readiness. The Team Leader leads the implementation and execution of this process with suppliers ensuring that there is a regular, thorough and robust assessment of the suppliers future looking supply capacity. This includes identification of capacity constraints at the supplier genba, development of countermeasures to mitigate constraints, hand off and communicate capacity assessment results for action plan management with the Supplier Team and Part Family Readiness leaders, and forecasting of future delivery capability with the SIOP team. The leader will develop the team's capability to be proactive problems with supplier partners and use Flight Deck and Daily Management to continually improve team performance. The goal for this role will be to ensure there are capacity assessment standards, consistently applied to collect and communicate capacity assessment results with partner organizations. The role has autonomy to create and drive rhythms to complete capacity assessments and requires high levels of evaluative judgment and operational acumen to achieve desired business outcomes. **Job Description** **Roles and Responsibilities** + Partner with the Central Readiness team, Part Family Delivery Leaders and Readiness Leaders, Supplier Partnership Office teams, Commodity teams and the Materials S&OP team to prioritize and assess 3-5+ year supplier capacity to support Delivery Readiness + Build, hire, lead, coach and develop the team of Capacity Assessment Leaders + Develop partner relationships with internal and external supplier stakeholders (Part Family, Commodity teams, Readiness, Materials and Suppliers) + Develop and maintain standards and process for the capacity assessment process + Develop and maintain systems and tools to collect, document and analyze the results of capacity assessments + Apply the standards with prioritized suppliers to robustly and thoroughly assess the supply capacity ability for 3-5+ year forward looking demand + Build action plans and apply Lean and structured problem solving to alleviate the constraints in conjunction with the Supplier and Supplier Team + Engage the Part Family delivery leaders and Readiness leaders in regular cadence to prioritize and develop a rolling 90-day schedule of capacity assessment targets that meets the need and timing of the business + Communicate the results of the capacity assessment including supplier's constraints to be incorporated in S&OP rhythms to respond to demand changes + Develop measurement systems and Key and Breakthrough Performance Indicators (KPI / TTI) and utilize Daily Management of the process and KPI/TTI to improve team SQDC performance + Interpret internal and external business challenges and recommend best practices to improve products, processes or services + Utilizes understanding of industry trends to inform decision making process + Present business or technical discipline solutions to leaders + Communicate complex messages and negotiate mainly internally with others to adopt a different point of view + Influence peers to act and negotiate with external partners, suppliers, or customers + Travel up to 30-50% **Required Qualifications** + Bachelor's degree from an accredited university or college with a minimum of 4 years' experience in Sourcing, Supply Chain, Operations, and/or Project Management **Desired Characteristics** + Customer Focus: Values the customer in all decision making - what do they need or want? + Respect for People: Values the individual / supplier / customer to maximize value + Lean Problem solver: focuses on waste elimination, analytical-minded, challenges existing processes, critical thinker. + Humble: respectful, receptive, agile, eager to learn; listens and challenges respectfully + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative The base pay range for this position is149,200.00 - 248,600.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on December 22, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

This is a community-based position located in San Felipe Pueblo between Albuquerque and Santa Fe serving a community of approximately 3500. Incumbent will handle day-to-day operations of Dental office. Under the Direction of the Clinical Services Director, the Dental Office Manager will be overseeing the administrative and operational functions of a dental practice. Including developing intra -office communication, protocols and, streamlining administrative procedures, inventory control, office staff supervision and task delegation in accordance to the requirements, goals and objectives of the Pueblo of San Felipe Administration, Indian Health Service P.L. 93-638 contract and other contract requirements. Duties: Administrative management: managing day to day operations of Dental Clinic. Provide dental care within scope of practice. Undertakes a comprehensive and accurate dental assessment. Scheduling staff, Hygienist, Dentist, and assistants. Provide general administrative assistance to Clinical Services Director and Dentist. Delegated duties for Dental Services, as well office management supply allocation. Financial management: overseeing the budget, Purchase orders, and accurate finical records. Maintain office services by organizing office operations and procedures; preparing times sheets/time cards for payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Recruiting, training and performance evaluations. Addressing patient inquires, resolving complaints Compliance with dental practice, regulations, and infection prevention. Assist with correspondence, and maintain accurate administrative and employee files including employees annual/sick leave, and important administrative deadlines. Maintains procurement, maintenance, and coordinate program, including for proposals for construction projects. Attend budget meeting at IHS for 638 budgets. Assist monthly work plans, monthly program reports and annual reports. Maintains access and maintenance of dental equipment and an accurate inventory of program equipment and maintenance schedules. Developing; updating or revising current Dental program policy. Follows HIPAA guidelines and maintains client confidence and protects operations by keeping information and confidential. Interact with state and federal funding agencies including co elaboration with all HWD and Tribal Programs, San Felipe Pueblo Health Clinic, Indian Health Service, Tribal Administration, Finance Department and Human Resource Department. Collaborate with San Felipe programs and Health and Wellness program. Other duties as assigned. Additional Responsibilities: Computer proficiency, Dentrix, RPMS/E.H. R, Excel Medicaid/Medicare, purchased referred care, billing and coding dental Qualifications: Education: Dental Assistant or Dental Hygienist. Must be bilingual in English and Keres and knowledgeable of Pueblo of San Felipe cultural values, norms, and traditions Experience/Basic Knowledge:2 years Dental experience. Ability to read and utilize a computer, using dental software applications. Required Licenses /Certifications: a valid New Mexico drivers license, Current Dental assistant certification/Or dental hygienist, CPR certified. Physical Requirements:The job requires driving and involves standing, bending, and walking within n the common it, schools, clinics, and homes. Ability to drive a car in all types of road conditions. Carrying up to 50 lbs. when nieces ray to set up equipment for special events, clinics, and teaching programs. Preferences:San Felipe Preference, NA/AI, veteran, or most qualified Working Conditions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to outside weather in all seasons is necessary because of required cleaning and may tenancy of vehicles. Travel is often on UN improved roads. Exposure to infections and communicable disease is possible. May work in/ or outdoors, after hours, weekends, and events. Additional Info: Supervision and Guidelines:Reports to Clinical Services Director. Supervise:Dental Program

Provides a high level of focus on guest satisfaction through managing an exceptional Front Office department. Responsible for supervising, managing, and overseeing the front office daily operations and monitoring the Call Center, Pool, Business Center and Fitness Center daily. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company's core values. Be approachable and engaging with fellow team members Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Assists the Front Office Management team in creating, developing and implementing an effective strategy for the both front of the house and back of the house, ensuring maximum guest service and satisfaction is achieved. Assists in the management of the room inventory function to maintain highest possible room occupancy and ADR. Maintains procedures for credit control, handling of financial transactions, security of monies, guest security and emergency procedures. Guides and supports the Front Office Agents in daily responsibilities and operation. Reviews departmental guest complaints, ensuring corrective action is timely and effectively taken. Controls the daily host block to ensure suites and special room blocks are handled properly. Communicates with other departments to ensure proper handling of guests and groups. Reviews the performance, productivity and efficiency of team members including, but not limited to, periodic evaluations. Handles guest complaints and supports all guest service programs. Understands, adheres, and enforces departmental and company policies and procedures. Exhibits passion for the hospitality and gaming experience of our guests'. Takes personal responsibility for delivering excellent guest experience. Perform other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Strong knowledge in PMS (Property Management Systems) is required, V1 experience is preferred. Strong interpersonal, motivational, and leadership qualities. Experience in interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members is required. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: Maintain a strict level of confidentiality regarding company information. Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules, and regulations. Must be a detail oriented, organized individual with the ability to multi-task. Proven ability to provide outstanding guest service. Proven ability to handle conflict situations. Must have excellent problem-solving abilities. Must have strong analytical skills. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Essential Physical Functions: While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. Must be able to lift to 25lbs. Must be able to work at a fast pace and in stressful situations. Must be able to maneuver around the office and the facility to collect all necessary materials and documents. Must be able to walk and stand for long periods of time. Equipment Used Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.

QUALIFICATIONS: * High School graduate or satisfactory completion of the general education development (GED) test or technical training and prior related experience. * Must have acquired competencies to include: typing at a rate of 45 w.p.m. at a high level of accuracy, preferably with word processor and/or computer knowledge in office procedures, filing, understanding of basic bookkeeping and accounting. * Other qualifications determined to be necessary by the Principal. REPORTS TO: School Principal and/or authorized designee-immediate Supervisor(s). SUPERVISES: Assigned student office assistants. JOB GOAL: To assure the smooth and efficient operation of the school office so that the office's maximum positive impact on the education of children can be realized. PERFORMANCE RESPONSIBILIES: * Assist and act in a confidential capacity with respect to a person who determines effectuates management procedures and school board policies. * Perform the usual office routines and practices associated with a busy yet productive and smoothly run office to include but not limited to, Creating and Updating Forms, coverage of front desk as needed, Inventory of Materials and Supplies, Requisitions and Purchase orders. * Prepare, submit and verify all required reports and forms in a timely manner. * Maintain other student records, office correspondence, and other pertinent data as required and accounts for documentation. * Collect, receipt and direct all money transactions and maintain running balance on the various accounts to include activity and cafeteria. In additions, all monies must be submitted to Central Office within twenty-four (24) hours or earlier. * Responsible for all cafeteria reports, reconciliation, student applications, meal accountability, school lunch applications, edit check, meal count and consolidated form, etc. * Assist in processing all changes and adjustments in student schedules as directed by the Principal. * Maintain check-in and check-out attendance logs and prepare and submit payroll certification for all employees. Distribution of payroll to employees. * Assist teachers in preparing or ordering instructional materials or supplies as approved by the Principal. * Input and facilitates the updating of education programs information and other student based data (student data, staff, personnel information, etc.) through the S.T.A.R.S. Program/school master/visions, as applicable. * Maintain Staff Personnel Files and Leave Forms. * Submit, Track and Follow-up Technology & Maintenance Workorders. * Manage and Update Website. * Cover for nurse when absent. * Collect and Submit to Maintenance Department all Custodial Orders. * Perform other assigned tasks required by the Supervisor(s) SALARY: Salary to be established on an annual basis, through the adoption of the salary schedules. EVALUATION: Performance of this job will be evaluated in accordance with provisions of the adopted board policies.

GovCIO is currently hiring for an Applications Team Lead tooversee the management of multiple application modernization projects. This position will be located in Radford, VA and will be a remote position. **Responsibilities** Senior Application Project management experience utilizing agile development best practices. Under indirect supervision, oversees the management of multiple application modernization projects. Responsibilities include requirements gathering, estimating Level of Effort (LOE), drafting development stories, facilitating backlog reviews & sprint planning meetings, coordinating resources, reviewing QA results, and performing final review. Manages resources across each development effort and provides staffing recommendations for new or expanding projects. Provides budget reports to track burn rates across each project to ensure projects stay within budget. Manages master project schedule and reprioritizes efforts to prevent collisions. Works directly with customers to communicate project status. Works with the development teams to identify areas for improvements and gain efficiencies. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + 3+ years' experience with Dev/Sec/Ops development strategies. + 3+ years' experience with Agile development processes and tools. + 3+ years' experience with Quality Assurance (AQ) application testing. + 3+ years' experience managing budgets and resources across multiple application projects. + Strong verbal and written communication skills. + Experience effectively managing multiple large-scale projects. ***PENDING CONTRACT AWARD*** Desired qualifications: + Bachelor's degree in a technical/business discipline or equivalent years of experience managing application development projects. + Working knowledge of DoD STIGs, and IAVM. \#pdaltss **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $120,000.00 - USD $170,000.00 /Yr. Submit a referral to this job (*************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6780_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_

Full-time Description The Deli Department Team Leader (DTL) is responsible for overseeing and directing all aspects of the Deli department operations. The Deli DTL is responsible for ensuring an excellent experience for customers in the Deli Area. This customer experiences revolves around providing high quality products and service selections, in-depth knowledge of products and consistently providing excellent customer service. The Deli DTL is accountable for effectively developing, mentoring, and supporting their team, implementing efficient and productive systems, demonstrating stellar leadership, and being accountable for the financial performance of the department (in areas such as margin, sales goals, labor budget) all in a manner that demonstrates the values of La Montañita Food Cooperative. This position oversees that the department adheres to labor and food safety guidelines and ensures compliance with policy and procedures by establishing clear expectations and guidelines. SOME ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Creates, develops, communicates, implements, audits, and evaluates operating standards and procedures and makes adjustments as needed. Models behaviors that support the values, through supportive and participatory leadership, promoting cooperation, team building, and motivating team members to achieve goals. Establishes clear expectations for direct reports and supports direct reports to ensure expectations are exceeded. Delegates and assigns tasks for department team members as needed and ensures tasks are completed. Immediately addresses and reports concerns with team members' behaviors or work performance and addresses the concern appropriately with guidance. Helps create and facilitates trainings for team members that enhance and build upon their skills, knowledge and abilities. Responsible for recruitment, retention and engagement of team members for the department. Ensures new hires are trained appropriately and effectively. Supports the security and safety protocols and establishes strong departmental control measures. Orders, receives, and merchandises products following proper guidelines for merchandising, rotation, sanitation, pricing, mechanizing, and quality standards. Monitors and ensures labor and margin ranges, direct and indirect expenses comply with approved budget. Monitor and oversee the accurate costing and pricing of all deli products. Consistently replenish products to ensure freshness and visibility. Maintains a working knowledge of all products as well as items throughout the store to respond to customers to ensure they get the products they want and need. Adequately accepts, orders, receives, prepares, packages, labels, displays, stocks, replenishes floor stock and inventories merchandise. Helps customers make product selections by answering questions and providing information about all department items. Ensures accurate and sanitary product processing, packaging, labeling, dating, and pricing according to department procedures. Creates and maintains an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store by providing excellent customer service. Assists in inventory counts, storewide cleaning, and other projects as needed. Ensures federal, state, local and La Montañita Food Cooperative regulations and standards for product freshness, safety, refrigeration, sanitation and weights and measures are being adhered to and met. Maintains and updates as needed ServSafe certification for department team members and self. Requirements GENERAL ATTRIBUTES & QUALIFICATIONS High School diploma or GED. Minimum of five (5) years' previous Customer service skills (able to complete the full customer service cycle). Minimum of three (3) years' of years' previous experience in food service purchasing, preparation, or merchandising perishable products. Minimum of three (3) years previous supervisory experience. Knowledge of products, buying, pricing, merchandising, and inventory management. Excellent interpersonal, motivational, team building, and customer relationship skills. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Food safety certification. If not currently certified, will commit to completing certification within 1 month. Experience with email, Microsoft Office, and operations-related applications. Demonstrates excellent interpersonal and communication (oral and written) skills and able to communicate with individuals of diverse backgrounds and experiences. Ability to adhere and follow safety, regulatory, and wellness guidelines. Safety Conscious and adhering to required PPE (Personal Protective Equipment) is required. Able to act with integrity, ethically, professionalism, and confidentiality. Dependable, reliable and self-motivated. Able to work with a diverse group of people. Salary Description $21.61 - $25.00 per hour

Job Details NMESRI - Espanola, NM $16.00 - $17.00 HourlyDescription Team Leader is responsible for assisting with day-to-day team leading, training, and coaching while maintaining company values, policies, culture, and brand standards at all times. Team Leaders must adherence to company principles, values, and policies to deliver high levels of customer service. Responsibilities Ensure company policies and safety procedures are adhered to in carrying out given tasks daily Assist with the coaching, training, and development of new and existing staff. Ensuring the right thing is done at all times for our customers and fellow teammates Lead the team in absence of the Site Leader & Assistant Site Leader Provide excellent customer service at all times to ensure guest satisfaction. Follow all procedural, operational, and safety guidelines. Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms) Ensure all equipment and mechanicals are working to their optimum capability. Inform Leadership of equipment or mechanical issues immediately. Drive sales, memberships, loyalty programs. Respond to/relieve congested areas due to fluctuations in business flow. Maintain overall site appearance/equipment /Brand Standards. Ensuring the right thing is done at all times for our customers and fellow teammates. Duties Safety Adherence Team Presentation Daily Reporting Process Training RolePlay Leader Task Leader Receive packages Daily Cleaning Checklist Incident Claim Initial Contact Tier 1 Mechanical Solutions #TMIND Qualifications Skills and Education Requirements Excellent organizational and time management skills. High school diploma or equivalent preferred. Related management experience preferred Excellent verbal and written communication skills. Physical Job Requirements Ability to work outdoors in all weather conditions and seasons Is willing to work a minimum of 45 hours per week including weekends and holidays Be on your feet for extended periods of time Physically able to bend, stoop, squat, kneel, reach, step to perform job duties Ability to carry up to 40 pounds short distances Alert and able to maneuver around moving vehicles and equipment This position is eligible for cash and digital tips

Longenecker & Associates (L&A) seeks a motivated Contractor Assurance System Team Lead to contribute to our mission supporting our work at N3B in Los Alamos, NM. L&A is a woman-owned small business and trusted partner enabling critical missions across the U.S. Department of Energy (DOE) complex for more than 30 years. We contribute to DOE's nuclear security and environmental remediation enterprise by providing the highest-caliber staff and experts. L&A is unconditionally committed to mission success and the well-being of employees, the nation and the environment. Our team members are passionate about building a healthier environment for generations to come. We are a community that interfaces and effectively communicates with all levels of management and government. If you have a passion for excellence, seek opportunities to engage in mission critical work, and consistently exceed expectations, apply now to join our professional family. The N3B Mission Assurance team are accountable for implementing an effective CAS through the implementation of contract requirements, DOE Directives, and industry best practices to demonstrate reasonable assurance that N3B management controls are effective, efficient and drive a culture of continuous improvement. CAS achieves this by managing and supporting the implementation of an integrated suite of tools and processes for N3B designed to: Measure outcomes, document trends and drive improvement in performance, Apply an effective framework of oversight and assurance, Proactively identify issues/deficiencies, mitigate risk and correct problems to prevent recurrence, Provide the platform for learning and improving. POSITION DESCRIPTION L&A seeks a CAS Team Lead to ensure the effective implementation of the Contractor CAS Program, including policies, processes, procedures and applications, contributing to the overall mission objectives through the application of effective CAS elements: Corrective Action / Issues Management, Event Management, Causal Analysis, Occurrence Reporting and Processing System (ORPS) and Non-Compliance Tracking System (NTS) reporting, Integrated Assessments and Observations, Metrics, KPIs and Trending, Lessons Learned and Operating Experience. Under the direction of the CAS Manager, the CAS Team Lead manages and directs the efforts of the CAS Specialists that work to support all N3B organizations with the continuous improvement and effective implementation of the elements by: Managing the NB3 CAS organization resources and tasks to achieve N3B mission objectives, Managing day-to-day activities, responsibilities and commitments of the CAS Team to ensure all deliverables are met on time, Ensuring full and effective implementation of the N3B CAS Description and associated procedures, Ensuring staff are properly trained and qualified to execute responsibilities including ongoing development, Leading and coordinating a team to assure accomplishment of team objectives, Interfacing with various stakeholders including N3B Program Managers, N3B staff and EM-LA personnel, Collaborating with N3B leaders to assess and determine continuous improvement opportunities. EDUCATION REQUIREMENTS A Bachelor's degree, Associates degree, or High School diploma and with 10 years of relevant work experience MINIMUM QUALIFICATION Demonstrated experience managing a team Relevant experience in one or combination of the following: Contractor Assurance, quality systems or highly regulated or high hazard programs, Strong math, grammar, spelling, and punctuation, Strong technical writing and verbal communication skills to handle communication with technical and non-technical peers, customers, and stakeholders, both in individual and group settings, Strong teamwork and customer support skills, Analytical ability and innovative thinking to solve technical problems, Adaptable and flexible, Knowledge of business and specialized software (e.g. Microsoft suite, database and workflow oriented systems), Ability to manage multiple tasks concurrently, Ability to work in a diverse work environment, Satisfactory results of a pre-employment screening which includes a background check and pre-placement physical examination, which includes drug screening, and inclusion in random drug testing program; and be able to gain onsite access to Los Alamos National Laboratory (LANL), Ability to fulfill and promote L&A core values. DESIRED QUALIFICATIONS Previous experience on DOE sites and programs, Previous experience with nuclear or highly regulated / high hazard programs including experience with corrective action and Quality Assurance systems, Experienced Cause Analyst and/or Event Investigator. LOCATION This position is primarily (95+) onsite, with the occasional telework approved in advance, and is contingent on ability to gain site access to LANL. N3B is based in LANL property and is a multidisciplinary research institution dedicated to enhancing national security by ensuring the safety and reliability of the U.S. nuclear stockpile, developing technologies to reduce threats from weapons of mass destruction, and solving problems related to energy, environment, infrastructure, health, and global security concerns. The health and safety of our employees is our number one priority. When reporting onsite, this position will follow the New Mexico health guidelines. We have taken all the recommended safety measures to provide a safe work environment. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS Successful candidates will be able to perform the essential functions of the job with reasonable accommodation. This job posting reflects management's assignment of essential functions and the descriptions listed do not restrict management's right to assign or reassign duties and responsibilities to this job at any time. PRE-EMPLOYMENT SCREENING Please note that marijuana remains a Schedule I controlled substance under Federal Law. Federal contractors must follow Federal drug-free workplace rules, which prohibit marijuana use, even if medical or recreational use is permitted under State Law. SALARY AND BENEFITS As an L&A employee, you will be eligible for a competitive salary as well as a comprehensive benefits package including healthcare (medical and dental), 401K plan, and paid time off. We believe in investing in our employees beyond compensation and as an L&A employee, you will have access to in-house training, career pathing, mentoring, award programs, tuition reimbursement and much more. L&A is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a qualified individual with a disability or protected veteran.

The Greet Team lead Position is a crucial part to our business as it bridges a gap from our hourly employees to our leadership team and is expected to demonstrate the highest level of performance and excellence in the Greet Department. The ideal Greet Team Lead is someone who exemplifies all four of our CORE values DRIVE, DELIGHT, DETAIL and DEVELOP. The Greet Team Lead will partner with all leadership managers, at their respective facility, to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention. Additionally, the Greet Team Lead will lead by example in driving production, instilling a positive culture and ensuring that our facilities are properly being maintained every day. Essential Functions & Responsibilities: Ensure members receive friendly greeting/check in and prompt attention to needs Monitor check-ins to identify delinquent accounts and notify Greet Team Manager Promptly answer phones in a courteous and professional manner while utilizing proper phone greeting techniques Address incoming call requests and/or take detailed message ensuring incoming callers name is noted for personnel receiving the message. Ensure registration of all Telephone Inquiries into script pad as well as the Master Production Tracker. Transfer all incoming calls for personal training to appropriate Fitness Consultant Audit of Telephone Inquiries to ensure that prospective appointment was correctly booked. Engage members with Defined Fitness Products and Offers such as personal training & group exercise classes content. Maintain relationships with members by utilizing their names to help serve as a resource in any questions or concerns they may have and appropriately directing them to applicable resource. Provide a clean, friendly and well maintained club to members and guests and help familiarize new & existing members with their home club. Responsible for providing prospective members with tours of the facility and be able to describe the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals. Correct registration of guests into membership platform Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools. Effectively, professionally and accurately sign up prospective members using Company sales techniques and protocols Adheres to specific Membership Agreement Procedure when enrolling members and guests. On-boards new members successfully and assist with all member retention activeness in order to drive club profitability Consistently achieves or exceeds personal and team sales goals Generate Leads & new business internally through member promotions, referrals, dissemination of guest passes and contacting leads generated via phone. Consistently achieve or exceed personal productivity goal. Communication of special events to members and guests Assisting in collection & tracking of members payments through the A/R Report Daily KPI Requirements: Number of Calls Made: 45 in Total Number of Appointments Booked: 5 in total Number of Showcases completed: 4 in total Number of New Member Units Acquired: 3 in total Number of 3 Packs Acquired 1 in total Number of Referrals Received: 2 to 1 Ratio Success Factors: Focus on the Prospective Members Needs/Fitness Goals and Member Showcasing People Management and Team Empowerment Financial Management of existing/past members transactions accounts Hospitality and Quality Management Problem solving and Analysis Skills Honesty & Integrity Detail Knowledge of membership agreements Understanding of current and grand fathered membership types. Thorough understanding of ABC member accounts Ability to process complex membership transactions (Refunds, write-offs, etc.) Performance Standards: The Member Experience: (Direct Impact and Satisfaction) i. Initial Assessments: 1. Includes a Hospitality/Quality Test 2. Includes TI Test 3. Includes Showcase Test ii. Ongoing Assessments or Evaluations: 1. Reporting of any Complaints against a Greet Team Lead Financial i. Initial Assessments: 1. Transactions Listing Test 2. Refund Process Test 3. Current Closing Percentage Audit (Current Numbers before in Greet Lead Position) 4. 3 Pack Percentage Audit (Current Numbers before in Greet Lead Position) ii. Ongoing: 1. Audits of Billing Errors: Business Process: i. Initial: 1. GYM Sales Test 2. ABC Test 3. Citrix/Email Test 4. CORE Test 5. Team Clean Test 6. Sourcing Test ii. Ongoing: 1. Gym Sales Audit 2. ABC membership onboard/managing Audit 3. Accurate and Timely Response Email Audit 4. Utilization and Features Audit 5. Inspections Audit Learning & Growth: i. Initial” 1. Onboarding New Greet Team members Test 2. Developmental Test: (SMART GOALS/Assisting with Development Plans) ii. On-Going: 1. Holding monthly trainings Job Requirements: Responsible for Opening/Closing Facility Ensure proper opening and closing procedures are followed, outlines in training manual Responsible for POS Balancing at Opening/Closing of Facility Log all Maintenance concerns that are reported to the front desk Reporting of safety concerns to appropriate department head or GM Responsible for reporting Incident Reports to General Manager Adheres to Greet Team Lead Schedule and follow correct attendance policies Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Manager to include duties involving Detailing/Organizing the facility. Assist with Detailing duties as needed such as Team Cleans or Detail Inspections of Locker Rooms. Qualifications: One year of Defined Fitness Greet Experience, Preferred Ability to use sound business judgment and have strong analytical aptitude Ability to effectively communicate with constituents Effective listening skills Ability to effectively delegate and follow up on delegation tasks Effective planning and organization skills Demonstrates willingness and openness for self-development Ability to identify and use resources to improve overall operations Strong leadership qualities coupled with excellent motivational, communication and team-building skills College Degree, Preferred Current CPR Certification, Required Advanced cash handling experience Physical Requirements: Must be able to stand for up to 8 hours at a time Must be able to properly life and carry approximately 25 pounds Must be able to perform the following tasks: walking, squatting, bending, stooping, standing, listening, speaking, reading and writing

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Provides a high level of focus on guest satisfaction through managing an exceptional Front Office department. Responsible for supervising, managing, and overseeing the front office daily operations and monitoring the Call Center, Pool, Business Center and Fitness Center daily. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company's core values. Be approachable and engaging with fellow team members Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Assists the Front Office Management team in creating, developing and implementing an effective strategy for the both front of the house and back of the house, ensuring maximum guest service and satisfaction is achieved. Assists in the management of the room inventory function to maintain highest possible room occupancy and ADR. Maintains procedures for credit control, handling of financial transactions, security of monies, guest security and emergency procedures. Guides and supports the Front Office Agents in daily responsibilities and operation. Reviews departmental guest complaints, ensuring corrective action is timely and effectively taken. Controls the daily host block to ensure suites and special room blocks are handled properly. Communicates with other departments to ensure proper handling of guests and groups. Reviews the performance, productivity and efficiency of team members including, but not limited to, periodic evaluations. Handles guest complaints and supports all guest service programs. Understands, adheres, and enforces departmental and company policies and procedures. Exhibits passion for the hospitality and gaming experience of our guests'. Takes personal responsibility for delivering excellent guest experience. Perform other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Strong knowledge in PMS (Property Management Systems) is required, V1 experience is preferred. Strong interpersonal, motivational, and leadership qualities. Experience in interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members is required. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: Maintain a strict level of confidentiality regarding company information. Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules, and regulations. Must be a detail oriented, organized individual with the ability to multi-task. Proven ability to provide outstanding guest service. Proven ability to handle conflict situations. Must have excellent problem-solving abilities. Must have strong analytical skills. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Essential Physical Functions: While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. Must be able to lift to 25lbs. Must be able to work at a fast pace and in stressful situations. Must be able to maneuver around the office and the facility to collect all necessary materials and documents. Must be able to walk and stand for long periods of time. Equipment Used Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.

Required Skills: * Handling front desk responsibilities for Deloitte/client co-location site including checking in/out guests * Proficiency with Microsoft office * Ability to schedule meetings, logistics support for meetings (catering, other orders etc.) * Handle incoming and outgoing mail, deliveries, and packages. * Provide administrative support to internal teams (e.g., data entry, scheduling support, filing). * Assist with vendor coordination, facilities requests, and office supplies inventory. * Supporting project leadership with their logistics * Experience in managing front desk for large Public sector project(s) * Maintain confidentiality and discretion when handling sensitive or client-related information. Job Location : Santa Fe, New Mexico, United States Latest Digital Insights BLOG Scaling Innovation with Lab as a Service: Turning Digital Transformation into Enterprise Value Innovation is no longer a long-horizon concept. It is a… Success Story A Leading Automotive SaaS Provider Revolutionizes Identity Management with… Apexon Enhances User Satisfaction 40% Increased System Resilience… Success Story Scalable Ecommerce Platform Supports Brand Growth… Apexon deploys Oracle Commerce Cloud to support sales… White Papers The Future of BFSI: Generative AI… Building A Roadmap To Success Blog Beyond Testing: Engineering Resilient Systems with Hardware, Software… In today's hyper-connected digital world, true resilience requires more than… Services TAKE THE DEVOPS SELF-ASSESSMENT How can we help you? Please enable JavaScript in your browser to complete this form. Please enable JavaScript in your browser to complete this form. Multiple Choice * * Artificial Intelligence * Data & Analytics * Digital Engineering * Experience Name * First Last Business Email * Direct Phone Number Question or Message * Custom Captcha * = Checkboxes * privacy policy and terms and conditions)" aria-errormessage="wpforms-24789-field_29_1-error" checked='checked'>By checking this box, I agree to receive SMS messages about [Message Type] from Apexon at the phone number provided above. The SMS frequency may vary. Data rates may apply. Text HELP to ************** for assistance. Reply STOP to opt out of receiving SMS messages (privacy policy and terms and conditions) Lead Source *Lead SourceSearch - Organic Submit *************** Collapse All Quick Links Artificial Intelligence Agentic AI Generative AI Advanced Analytics, AI/ML Intelligent Automation Data & Analytics RegTech Data Visualization Microsoft Fabric Data Management & Governance Data Strategy Managed Data Services Data Engineering Digital Engineering Cloud Native Platform Engineering * Cloud Strategy * Cloud Migration * Cloud Enablement * Cloud-Native Development * Application Modernization * Site Reliability Engineering * DevOps * Chaos Engineering Application Development * Custom Application Development * Low-code/No-code Development * Interactive Experiences IoT Development * Connected Medical Devices Quality Engineering * Test Automation * Functional Testing * Performance Testing * Regression Testing * Security Testing * Intelligent Testing & Automation for Salesforce * Compatibility Testing * Selenium-Based Test Automation * IoT Testing * Wearable Testing * Visual Testing * Intelligent Testing * Service Virtualization Experience UI/UX * UX Workshops * UI/UX Design * UX Research-as-a-Service Digital Commerce * Ecommerce Enablement * Digital Experience * Managed Services Salesforce Customer Experience Employee Experience Enterprise Service Management Apexon, Copyright 2025. All rights reserved. * * * * * * SitemapGlossaryPrivacy PolicyTerms & Conditions

QUALIFICATIONS: * High School graduate or satisfactory completion of the general education development (GED) test or technical training and prior related experience. * Must have acquired competencies to include: typing at a rate of 45 w.p.m. at a high level of accuracy, preferably with word processor and/or computer knowledge in office procedures, filing, understanding of basic bookkeeping and accounting. * Other qualifications determined to be necessary by the Principal. REPORTS TO: School Principal and/or authorized designee-immediate Supervisor(s). SUPERVISES: Assigned student office assistants. JOB GOAL: To assure the smooth and efficient operation of the school office so that the office's maximum positive impact on the education of children can be realized. PERFORMANCE RESPONSIBILIES: * Assist and act in a confidential capacity with respect to a person who determines effectuates management procedures and school board policies. * Perform the usual office routines and practices associated with a busy yet productive and smoothly run office to include but not limited to, Creating and Updating Forms, coverage of front desk as needed, Inventory of Materials and Supplies, Requisitions and Purchase orders. * Prepare, submit and verify all required reports and forms in a timely manner. * Maintain other student records, office correspondence, and other pertinent data as required and accounts for documentation. * Collect, receipt and direct all money transactions and maintain running balance on the various accounts to include activity and cafeteria. In additions, all monies must be submitted to Central Office within twenty-four (24) hours or earlier. * Responsible for all cafeteria reports, reconciliation, student applications, meal accountability, school lunch applications, edit check, meal count and consolidated form, etc. * Assist in processing all changes and adjustments in student schedules as directed by the Principal. * Maintain check-in and check-out attendance logs and prepare and submit payroll certification for all employees. Distribution of payroll to employees. * Assist teachers in preparing or ordering instructional materials or supplies as approved by the Principal. * Input and facilitates the updating of education programs information and other student based data (student data, staff, personnel information, etc.) through the S.T.A.R.S. Program/school master/visions, as applicable. * Maintain Staff Personnel Files and Leave Forms. * Submit, Track and Follow-up Technology & Maintenance Workorders. * Manage and Update Website. * Cover for nurse when absent. * Collect and Submit to Maintenance Department all Custodial Orders. * Perform other assigned tasks required by the Supervisor(s) SALARY: Salary to be established on an annual basis, through the adoption of the salary schedules. EVALUATION: Performance of this job will be evaluated in accordance with provisions of the adopted board policies.