Team manager jobs in Sarasota, FL

Job Description As the Personal Lines Service Lead at Boyd Insurance, you will lead our efforts in delivering top-tier insurance solutions to our current and future clients. You will play a pivotal role in managing our personal lines service team and connecting their efforts with those of the sales staff. You will contribute to setting strategic directions, ensuring efficiency and superior client experience. Position Summary: Team Leadership: Lead and mentor a team of personal lines service staff, fostering a culture of excellence, client-centricity, and professional development. Oversee daily operations, assignments, and performance evaluations within the personal lines department. Market Analysis and Product Selection: Stay informed about industry trends, regulatory changes, and market dynamics that may impact on personal insurance offerings. Collaborate with insurers and underwriters to select and negotiate coverage options that benefit clients. Process Oversight: Continuous evaluation of processes to ensure efficiency and that staff is abiding by standard process. Client Experience Champion: Consult with leadership on how to develop a communicative, easy, and more robust client experience utilizing automation and technology.

. Experience not required--on-the-job training is provided. Candidates must be professional, communicate well, and care about people. Although we have various positions available, we are currently looking for a motivated individual who either has management experience, or an aptitude for leadership and a willingness to learn. This is an entry-level position with ample opportunity to grow within our management structure. Below is a description of the position we are looking to fill: · The team manager will be hands-on in overseeing day to day operations of a group of team members. · Implementation and monitoring of training systems · Involvement in recruitment processes · Customer Service, including garnering and servicing clients. · Involvement in weekly manager-development meetings · Proper handling of paperwork and minor administrative duties · Will be groomed for higher management roles for the company What we offer: · Career growth · 1st raise after 60 days · Yearly company convention · Lifetime renewals · Weekly bonuses · Ability to travel · Managerial Training Other positions will temporarily be available for qualified candidates. Please apply if you would like to be considered as a potential interviewee to join the excitement at The Violand Agency. Company Description The Violand Agency stands as a dedicated partner for businesses, offering a unique Worksite Advantage Program that provides benefits and security to employees. Our commitment extends far beyond the benefits we provide; it is deeply rooted in the belief that our products play a pivotal role in safeguarding the financial futures of individuals, especially during their most challenging times. While actively protecting our communities is at the core of our mission, we also actively give back through hands-on volunteer efforts and substantial monetary contributions. Our success is driven by the passion we hold for the products we offer, making our work exceptionally meaningful.

The Team Manager of Advising supervises a team of Financial Aid Advisors and is responsible for ensuring consistent, high-quality advising services to students and families. This position manages day-to-day operations of the advising team, oversees workflow and productivity, and provides resolution for escalated student concerns. The Team Manager ensures that required reports are completed, documents are imaged and linked accurately, and that staff adhere to compliance, customer service, and productivity standards. This role requires strong leadership, regulatory knowledge, and the ability to coach and develop staff in a fast-paced, high-volume environment. Minimum Qualifications: Bachelor's degree in a relevant field. Experience in financial aid, student advising, or related higher education services. Strong leadership and supervisory skills. Excellent customer service, problem-solving, and communication abilities. Preferred Qualifications: Master's degree in a relevant field. Two or more years of experience supervising staff in a financial aid setting. In-depth knowledge of Title IV, state, and institutional financial aid regulations. Proficiency with Banner, BDMS Imaging, and other financial aid/student information systems. Degree Equivalency Clause: Four years of direct experience for a bachelor's degree. • Senate Bill 1310- The Florida Senate (************************************************ is conditional upon meeting all employment eligibility requirements in the U.S. • SB 1310: Substitution of Work Experience for Postsecondary Education Requirements • A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed: • (a) Two years of direct experience for an associate degree; • (b) Four years of direct experience for a bachelor's degree; • (c) Six years of direct experience for a master's degree; • (d) Seven years of direct experience for a professional degree; or • (e) Nine years of direct experience for a doctoral degree • Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment. • Minimum Qualifications that require a high school diploma are exempt from SB 1310. Team Supervision & Staff Development-35% Supervise, train, and evaluate a team of Financial Aid Advisors, ensuring staff performance aligns with institutional policies, federal and state regulations, and service expectations. Provide ongoing coaching and professional development to staff, fostering a culture of continuous improvement and student-centered service. Monitor advisor caseloads and ensure staff complete assigned work in a timely and compliant manner. Escalated Student Support & Advising - 25% Serve as the primary point of contact for escalated student and parent issues, working to resolve complex situations with accuracy, professionalism, and empathy. Collaborate with leadership and other departments (Registrar, Student Accounting Services, Student Success, etc.) to support coordinated student services and process improvements. Operational Oversight & Compliance - 25% Monitor and ensure the accurate imaging and linking of documents to student files, maintaining compliance with federal, state, and institutional guidelines. Oversee team reports to track workload, productivity, and compliance; ensure timely completion and accuracy. Maintain knowledge of financial aid regulations to ensure team compliance in daily operations. Outreach & Institutional Engagement - 10% Participate in outreach activities, orientations, and recruitment events as needed. Represent the Office of Financial Aid in meetings and cross-departmental initiatives. Other Duties as Assigned - 5% Perform other duties and special projects assigned by senior leadership.

About the Role As a Manager of Customer Support at Validity, you will be responsible for ensuring Validity provides a best-in-class support experience. You will leverage your previous success in developing regionally distributed, scalable, and efficient support teams that manage a mix of cases, phone, and chat interactions to maximize overall team performance and provide efficient customer service. The role requires you to be passionate about establishing and maintaining a culture of continuous improvement starting from hiring the right people, to building a consistent level of expertise and following up with on-going professional development for your team. Finally, as a Manager - Customer Support, you will inspire and motivate teams by identifying and eliminating barriers and/or limits which constrain the team and keep them from reaching and exceeding goals on a regular basis. Team Dynamic To be successful here, you must be: Highly customer-focused - passionate about delivering consistently positive customer experiences. You will ensure your team takes ownership of customer issues, demonstrates empathy and acts with the appropriate level of urgency to resolve cases. A role model who leads by example, collaborates well cross-functionally and communicates effectively within your own team. You are willing to roll up your sleeves to get the job done, inspiring and supporting your team along the way. No job is beneath you. Someone who demonstrates a positive and constructive approach to management, supporting the company‘s objectives, exercising sound judgement, gaining alignment and providing effective direction within the team. A good communicator with attention to detail, strong follow through and excellent written communication skills Continuously looking for operational and service delivery improvements; able to execute improvement initiatives by developing and implementing new processes. Effective at resolving issues systemically - identify the root cause of problem areas to prevent reoccurrences Metric-driven, able to measure, monitor, and achieve team KPIs Position Duties and Responsibilities Manage the daily workflows of a global support team, monitoring email product support queues, handling escalations, and driving consistent service levels. Conduct regular team training to improve product knowledge, communication, and problem-solving skills. Closely monitor support KPIs (e.g., response time, resolution time, CSAT) to ensure service excellence. Evaluate cases and create reports to drive improvements. Manage and bring conclusion to ticket escalations. Review the internal Support process regularly, identify process gaps and determine solutions to resolve them. Stay deeply involved with the needs of your team, what they are working on, and what they are concerned about, and regularly communicate this back to upper management. Provide career development planning and guidance to your team, meeting 1:1 with direct reports on a regular basis. Required Experience, Skills, and Education 2+ years directly managing a ticket/case-based support team. 4+ years in a customer support role. Demonstrated success managing a team of support representatives; proven experience in a role with similar responsibilities and requiring the above-mentioned competencies Success in meeting/exceeding Customer Support KPI's - such as Time to Resolution (TTR), minimizing Backlogs, and improving Customer Satisfaction metrics. Experience building reports and analyzing data to effectively drive process improvements and improved client experiences. Experience in a growth-stage company, managing hyper-growth and change within a team. Excellent written and verbal skills. Preferred Experience, Skills, and Education Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force Experience with the use of AI to improve support efficiency and effectiveness. Experience in Email Marketing SaaS a plus. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. _____________________________________________________________________________ Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. _____________________________________________________________________________ Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice

Full-time Description Manages and oversees The Spring's children's programs including the Kid's Team Program and daycare. Supervises the Kid's Team Advocates, daycare staff, and coordinates activities. Ensures high quality programs are available to all children residing in shelter. Responsibilities and Duties Directly oversees and manages the Kid's Team. Carries supervisory responsibilities in accordance with the organization's policies and applicable laws. Includes interviewing, hiring, training, scheduling and coaching employees; plans, assigns and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems. Oversees and ensures that staff comply with ethical standards and quality of service. Participates in developing and implementing Children's Services program curriculum, policies, procedures, forms, and guidelines with the supervisor. Coordinates meaningful, fun, and engaging services for children and families in shelter. Engages families to encourage them to participate in the Kid's Team program. Ensures appropriate child care licensing is maintained as required of employees; and funding source standards and reporting requirements are adhered to for the department. Oversees maintaining written records required for programmatic reporting, including compiling and preparing data reports for funders. Meets with Kid's Team staff on a regular basis for supervision and guidance. Facilitates child care classes, provides child care, before and after school care, groups for children, provides supportive counseling, and case management for children, as needed. Creates outcome reports for program delivery, including group pre/posttests. Conducts community presentations to community professionals. Attends staff meetings, training sessions, and supervisory meetings as required. Supplements and assists the daycare staff as needed. Occasional duties or projects which may be performed at irregular intervals: Performs other related duties as assigned. Accountability: Areas in which the position is accountable/responsible: Control of Costs: Has accountability for costs invoked by the department. Approves departmental and employee expenses as required. Budgets: Must maintain expenditures to ensure they are within the department's budget. Compiles information and assists the supervisor with preparing the department's budget. Policy Planning and Development: Is instrumental in the department's policy development and implementation. Customer Service: Has high degree of responsibility for maintaining quality services to children and families. Represents The Spring with professionalism. Records: Oversees that records and documentation are accurate and current. Quality Control: Oversees the department and ensures high quality care and counseling are provided by staff members. Supervision Responsibility: Supervises the Kid's Team, interns and volunteers of the program. Business-Related Contacts: Internal: Has contact with other program staff to provide technical assistance or to work together on a project. Has contact with volunteers who staff The Spring of Tampa Bay and agency Board of Directors during fund raisers. External: Has contact with community leaders during program monitoring visits, presentations, educational purposes, and shelter tours. Occasionally has contact with representatives of funding sources during programmatic monitoring visits. Requirements Education/Training/Experience Bachelor's Degree in Early Childhood Education, Child Development, Elementary Education or Special Education or related field. At least one year of qualifying teaching experience in a certified child care center or comparable group care program in the care of preschool age children. Five years progressively responsible, professional child development experience, including two years of supervisory experience. Position requires Infant Child CPR Certification, First Aid Certification, Food Handlers License, and successful completion of a background investigation. MUST have active Childcare Director Credentials. Specialized equipment or machines used in the course of the duties of the position. Computer (word processing and spreadsheet applications). Certification or Licensing Requirements Valid Florida driver's license, two years driving experience, acceptable Motor Vehicle Report, active automobile insurance and dependable transportation is required. Requires 24-hour FCADV/DCF Core Competency training and additional 6 hours to qualify for Privilege status. Requires ongoing 16-hours of FCADV/DCF related training after the first year Must be able to pass and maintain a Level II background check Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires verbal communication on an individual and group basis (in person and by telephone), supervising groups of children, and compiling/preparing reports. Traveling to public and private educational facilities and presenting information to groups and individuals is also required. The position requires walking, standing, sitting, reaching, and using hands. Stooping and crouching are sometimes required (to play with children and to sit on the floor with the group). Talking and hearing is required most of the time. The job requires lifting and/or moving up to 25 pounds. The position also requires close vision for preparing and viewing documents and ability to adjust focus. Work Environment Work is generally performed in both classroom and an outdoor environment, with frequent interruptions and irregularities in the work schedule. Frequent walking, standing, lifting, stooping, or carrying of equipment and materials may be required. Incumbents may be required to lift and carry up to 50 pounds. Incumbent may be exposed to infectious diseases. Additional Remarks: Strong communication skills (both verbal and written) are required. Must be able to work with minimum amount of supervision. Behavior Expectations: The expectation is that each team member demonstrates knowledge of our company culture code and works in a way that aligns with our 15 fundamental behaviors. Our Guiding Principles are at the beginning of our culture code guidebook, we are… Survivor-Focused and Empowerment Based. The diverse voices of survivors inform the decisions we make. Survivors are encouraged to heal and move forward at the pace they set. Collaborative. Collaboration with our community partners helps create better outcomes for survivors while also ensuring knowledge of the services we provide. Diverse & Inclusive. Our team reflects the diversities of our community and the survivors we serve. We establish spaces and services that are supportive of all people. A Great Place to Work. People love to work here. We develop the potential of our staff and support their growth as leaders in this work. Honest & Ethical. We are transparent. We deliver on our promises. Each dollar we receive is used for its intended purpose and its greatest good. A Safe Space. Safety leads each interaction with survivors. Advocates. We tirelessly advocate for survivor safety, abuser accountability, and improving the overall system in our community. Salary Description 50,000

Join Our Dynamic Team as a Dental Office Manager! Are you ready to take the lead in an exciting and rewarding role? We're looking for a passionate, experienced Dental Office Manager to help us create a smooth, efficient, and welcoming environment for our patients and team in Bradenton FL. This is an incredible opportunity to join a close-knit, dedicated team that thrives on teamwork, transparency, empowerment, and respect. As the Dental Office Manager, you will play a pivotal role in the heart of our practice, making sure everything runs smoothly, patients feel cared for, and our office operates like a well-oiled machine. If you're ready to inspire and lead with honesty, accountability, and a commitment to excellence, we want to hear from you! What You'll Do: Be the Face of Our Practice: Lead the front desk team, greeting patients with a smile, managing appointments, and ensuring a seamless experience. Keep Things Organized: Maintain accurate patient records and ensure everything is up-to-date, so our team can provide the best care possible. Manage Office Flow: Oversee inventory, order supplies, and ensure our office is stocked and running efficiently. Ensure Compliance: Keep our practice aligned with state and federal regulations, ensuring the highest standards of care and safety. Handle Finances with Precision: Oversee billing, collections, and office finances to keep our practice financially healthy. Lead with Passion: Supervise, train, and motivate a talented team of professionals who are dedicated to providing the best patient care. Foster a Positive Environment: Ensure our office is not just organized, but a fun and inspiring place to work every day. Why You'll Love Working With Us: Competitive Pay & Benefits: Enjoy a competitive salary and a generous benefits package. Professional Growth: We're committed to your personal and professional development-there's always room to grow! Work/Life Balance: We value your well-being and offer flexibility to help you maintain balance. Inclusive, FUN Culture: We work hard, but we also know how to have fun, celebrate wins, and build a workplace where everyone feels valued. If you're a proactive, solution-oriented Office Manager with a knack for leadership and a passion for making a difference, we'd love for you to bring your expertise to our thriving dental practice. Apply now to embark on a fulfilling career that will challenge and reward you every step of the way! Ready to make an impact? Apply today and join a team that values YOU! Requirements 1-2 years management experience in dental 1-2 years dental insurance experience

Additional Information All your information will be kept confidential according to EEO guidelines.

Description Hillsborough County Tax Collector Job Description Customer Experience Manager Reports To: Tax Collector/Chief Deputy Tax Collector Department: Administration Purpose: Works under the general direction of the Tax Collector/Chief Deputy Tax Collector to develop, implement, and oversee customer experience and engagement strategies that enhance satisfaction, loyalty, and operational excellence across all customer touchpoints within the Tax Collector's Office. Principal Duties and Responsibilities (Essential Job Functions) · Design and implement comprehensive customer experience strategies aligned with organizational goals and values* · Develop and deploy customer feedback mechanisms and analyze feedback, metrics, and performance data to identify trends and areas for improvement* · Collaborate with operations teams to implement customer flow optimization strategies that reduce wait times, improve contact center outcomes, and improve service efficiency across operations · Develop and present recommendations to leadership based on customer flow analysis, including process improvements, staffing adjustments, and technology enhancements · Monitor and evaluate customer service delivery practices at various customer touchpoints* · Develop and maintain customer service standards, policies, and procedures for consistent service delivery in-person, by phone and online* · Develop and implement training programs focused on customer service excellence* · Analyze customer flow patterns using data analytics tools, heat mapping, and customer behavior tracking to understand traffic patterns and conversion rates · Conduct regular audits of customer pathways to ensure seamless transitions between different service touchpoints and departments · Other related duties as assigned Job Specifications (including knowledge, skills, abilities, and physical requirements) · Comprehensive knowledge of customer experience management principles and best practices · Data analysis and interpretation using tools like Excel, Tableau, Power BI, or Google Analytics to identify trends and patterns in customer behavior · Thorough understanding of customer service metrics, analytics, and performance indicators · Awareness of relevant regulations and compliance requirements applicable to Tax Collectors · Knowledge of customer survey tools, focus group facilitation, and CRM systems · Knowledge of process improvement methodologies · Strong leadership and team development skills · Excellent problem-solving and critical thinking abilities · Superior communication skills, both written and verbal · Experience in community engagement and public relations · Ability to analyze complex data and translate insights into actionable strategies · Ability to build consensus and collaborate across departments · Ability to manage complex customer issues with diplomacy and professionalism · Ability to maintain confidentiality when handling sensitive customer information · Work requires regular and reliable attendance · Work requires analyzing data, preparing reports, and ability to concentrate · Work may require standing and walking up to 60% of the time Working Conditions · Work is performed primarily in an indoor office environment without hazardous or unpleasant conditions · Requires visits to service center locations to observe operations and customer interactions · May require occasional evening or weekend hours to address service issues or attend community events Requirements Qualifications · Bachelor's degree in Business Administration, Public Administration, Customer Service Management, or related field and 5 years of progressive experience in government service delivery. · At least 5 years of leadership/management experience in customer operations and engagement in a customer-focused environment. · An equivalent combination of education and experience may be substituted as permitted by law. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job nor does it represent all that may be required of a job incumbent during the course of employment with the Hillsborough County Tax Collector's Office.

The Denture Place is excited to announce a job opening for a full-time Dental Office Treatment Coordinator/Office Manager. This pivotal role within our organization is ideal for a dynamic and driven individual who is eager to make a significant impact in a thriving dental practice. As we continue to grow, we are in search of someone who can handle the complexities of treatment coordination and office management with a high degree of professionalism and effectiveness. We are a privately owned, modern dental practice dedicated to providing exceptional dental care. The right candidate for this role will be enthusiastic about developing their career and expanding their skills in a supportive and energetic environment. If you are looking to step up in your dental career and lead a team towards excellence in patient care and operational success, we encourage you to apply for this vital position. Duties and Responsibilities Presenting and coordinating treatment plans effectively to patients. Communicating closely with our doctors to ensure patient care is seamlessly integrated. Submitting dental insurance claims and processing Explanation of Benefits (EOBs). Maintaining thorough collections and accurate aging reports. Tracking and reporting key metrics for the office to aid in strategic planning. Developing and maintaining strong relationships with patients, ensuring a high level of satisfaction and care. Overseeing the daily operations of the dental office to ensure efficiency and compliance with all policies and regulations. Mentoring and leading office staff to promote a collaborative and effective workplace. Managing patient scheduling to optimize workflow and maximize resource utilization. Handling patient issues and inquiries with utmost professionalism Ensuring that the office adheres to industry standards and regulations while maintaining a safe and welcoming environment for both staff and patients. Requirements Minimum of 1 year of experience as a Dental Assistant (Required). High School Diploma (Required). US Work Authorization (Required). Experience working with Eaglesoft dental software (Preferred). Bachelor's degree in a relevant field (Preferred). Bilingual in Spanish would be a beneficial Driven and self-motivated with a proven track record of reliability in previous roles. Outstanding customer service skills and a positive attitude towards patients and coworkers. Ability to learn quickly and eager to take on new challenges in a changing environment. Excellent organizational skills and the ability to multi-task effectively in a fast-paced setting. Strong team player with the ability to foster a cohesive and productive workplace culture.

Overview: The Manager, Application Support provides day-to-day tactical and personnel management of the Customer Support team to include managing productivity, personnel, and technical product issues. This position leads the team to enhance the overall customer experience while achieving departmental and company directed goals. Duties and Responsibilities: Directly manages a team of support personnel including setting clear objectives, evaluating progress, and instilling a high-performance culture with focus on teamwork, service excellence, and ownership for resolving customer issues; implements procedures and metrics pertinent to the effective and efficient operation. Develops and refines standard operating procedures for ticket management, monitoring, alerting, and incident management processes; Serves as point of escalation for customers to resolve highly complex problems; collaborates with cross functional teams to resolve escalated customer complaints. Stays abreast of new product developments and tactical direction to the business regarding technical support challenges; provides documentation and specific product suggestions influencing product direction. Manages operational and communication impacts of planned changes, outages, and technology emergencies. Collaborate with key internal stakeholders to drive customer success and quality to provide long-term value for our customer base; Partner with Inovalon's cross functional teams to provide customer feedback, streamline processes and improve customer outcomes Engage directly with our customers to garner feedback and ensure quality of service; Build upon Inovalon's Support career framework to enhance the team's focus on personnel development; Maintains knowledge of technology and industry trends and processes and disseminates information to the Customer Support team. Maintains compliance with Inovalon's policies, procedures, and mission statement. Adheres to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures with respect to any aspect of the data handled or services rendered in the undertaking of the position. Fulfills those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company. Job Requirements: Minimum 5 years' experience in customer facing support roles Minimum 2-2 years leading customer-facing support teams with a commitment to providing superior customer experiences; Proven experience working in Support in a growing SaaS-based company; Dedicated cross-functional orientation and ability to build relationships with other leaders and teams; Creative problem-solving ability and forward-thinking mentality; Strong leadership and communication (verbal, written, and presentation) skills; Previous experience managing remote teams and ability to develop both in-office and virtual teams; Proven ability to execute strategic projects that enhance and support customer support excellence; Demonstrated working knowledge of budgets; and Experience driving innovation and continuous improvement programs. Education: Bachelor's degree in business management or relevant field of study. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; Travel for this position will require business travel to other locations up to 25%.

In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Mon- Friday 8am-5pm x1 Sat per month Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses * Keeping an eye on staff productivity and supporting the team where necessary * Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance Qualifications * At least one year of experience as an office manager in a Dental office * Experience leading a team * Knowledge of dental terminology Compensation $50,000 - $60,000 per year About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Property Description The Don CeSar, known as the "Pink Palace" and a legendary landmark on St. Pete Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-class, historic resort known for its luxury and elegance. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are ample opportunities for career growth and advancement. Our resort offers stunning oceanfront views, upscale amenities, and a prestigious reputation, creating a truly exceptional work environment. As a member of The Don CeSar team, you'll have the chance to provide unparalleled service to our esteemed guests, work in a supportive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable memories for our guests and become a valued member of our team at The Don CeSar! Overview The Front Office Manager leads all aspects of front office operations to ensure an exceptional guest experience. This role upholds a strong commitment to service by anticipating, soliciting, and responding promptly to guest needs while fostering a welcoming and efficient environment. Leading a team that includes managers and supervisors, the Front Office Manager ensures that all Front Office Team Members receive consistent training and development, and that new hires are properly prepared to meet service and operational standards. The role supports a culture of empowerment so the team can deliver outstanding service and contribute to meeting or exceeding departmental financial goals, including budgeted profit and margin targets. The Front Office Manager prepares the annual departmental budget in alignment with the hotel's operating plan and oversees key human resources functions such as recruitment, selection, onboarding, coaching, performance evaluations, and recognition efforts. This position maintains a skilled, engaged, and motivated workforce dedicated to operational excellence and guest satisfaction. Qualifications · College level reasoning, math, and language skills. · Two years prior departmental management experience in front office or related disciplines. · Time management and negotiation skills. · Ability to manage and lead each discipline of the department independently. · Ability to manage according to employment and Innkeeper laws of the jurisdiction. · Prior cash handling experience necessary. · Ability to communicate effectively with the public and other employees. · Read, write and speak English fluently. · Computer experience required. · No employee will pose a direct threat to the health/safety of self or others. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Job DescriptionServing High-End Residential Properties | Beaches & Waterfront Communities Were a small, family-owned lawn and landscape company that is located near the corner of 58th St N and 54th Ave N looking for a key team member to help manage our maintenance crew and grow into a General Manager position as our company expands. We specialize in high-end residential maintenance in exclusive gated waterfront communities and beach neighborhoods and we take pride in delivering quality, consistency, and professionalism. What We're Looking For - Experience with all lawn and landscape equipment (mowers, edgers, trimmers, blowers, etc.) Proven ability to manage or lead a crew in the field Strong work ethic, positive attitude, and attention to detail Comfortable working in high-end residential environments Valid drivers license (clean record preferred) Benefits - Competitive pay based on experience Quarterly profit sharing Paid vacation Off most major holidays Opportunity to grow into a General Manager role as the company grows Family-oriented culture with a focus on quality and long-term success If you're a hands-on leader looking for more than just a job and youre ready to grow with a company that values people and professionalism wed love to talk. Must send in a resume to be considered for the position

Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: Demonstrates proactive ownership of the Front Office operation as a department head. Maintains consistent communication by monitoring and responding to emails and messages in a timely manner. Provides direction and follow-through on matters without reliance on continuous oversight. Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts. Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs. Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within. Spearhead upsells, audits, creation of Standard Operating Procedures based on needs. Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs. Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation. Proactively manage daily arrivals, departures, special occasions, and VIP programming. Oversee rooms control and billing accuracy to ensure a seamless guest journey. Represent Director of Front Office/Assistant Director of Front Office in their absence. Ensure brand standards are not only met - but exceeded - at every touchpoint. Required Skills/Abilities: Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution. Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred. Education and Experience: A 4-year degree or equivalent in hospitality or related studies. Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations. Benefits: Enjoy free meals in our colleagues' café Paid Time Off based on hours worked, up to 16 days in your first year 8 Paid Public Holidays Up to 4.5% Company Match - Retirement Savings Plan after one year of service Medical, Dental, Vision Insurance Flexible Spending Account Health Savings Account Colleague Commuter Benefit Hotel discounts at Spa & Dining Outlets Friends & Family Hotel Room Discounts

Front Office Manager/Front Desk Supervisor Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind's motto “We'll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front Office Manager ensures the efficient guest check-in and check-out processes, handles guest inquiries and requests, and provides exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to handle guest issues effectively. Core Job Responsibilities & Duties Supervise and assist front desk agents in performing their duties, ensuring smooth operations and efficient guest service Coordinate guest check-in and check-out processes, ensuring accuracy in registration, payment and room assignment procedures Handle guest inquiries, requests, and complaints, resolving issues promptly and to the guest's satisfaction Maintain a guest-centric approach, providing exceptional customer service and ensuring guest satisfaction Address guest concerns and complaints professionally, escalating issues as necessary Monitor guest feedback and reviews, identifying areas for improvement and implementing appropriate measures Train and mentor front desk agents, ensuring they have the necessary skills and knowledge to perform their role effectively Provide ongoing coaching and feedback to enhance guest service skills and problem-solving abilities Conduct regular performance evaluations and identify opportunities for training and development Communicate effectively with other hotel departments to ensure smooth operations and guest satisfaction Coordinate with housekeeping to ensure timely room readiness and cleanliness standards Collaborate with the General Manager to implement policies, procedures, and service standards Prepare and maintain front desk reports, including occupancy reports, guest arrival and departure lists, and revenue reports Assist in managing room inventory and reservations, optimizing room occupancy and revenue Handle cash and payment transactions, ensuring accuracy and compliance with hotel procedures Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings Support the GM in leading, motivating, and developing a high-performance team Foster a positive work environment that promotes teamwork, collaboration, and employee engagement Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience Assist GM or hold regular briefings and meetings with all heads of departments - daily huddles, weekly management meetings, etc. Ensure all decisions are made in the best interest of the hotel and management Ensure compliance with all local, state, and federal regulations Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements High school diploma or equivalent (required); bachelor's degree in Hospitality Management or a related field (preferred) Previous experience in front desk operations or guest services, with some supervisory experience (preferred) Excellent customer service and communication skills Strong problem-solving skills and ability to handle guest issues effectively Proficient in hotel management systems, property management systems, and relevant software Detail-oriented with strong organizational and multitasking skills Ability to work under pressure and adapt to changing situations Proficient in hotel management systems, property management systems, and relevant software Proficient in Microsoft Office and hotel & restaurant software(s) Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company's policies, size, and other factors*

We are looking for a Front Office Managerr to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential. Compensation: $15-$22/hr Key Responsibilities: Led and trained front desk staff, and managed shift schedules. Process guest check-ins, confirm reservations, assign rooms, and issue room keys. Handle confidential guest information with integrity. Resolve guest complaints and requests in a friendly, professional manner. Ensure the lobby and common areas are clean and welcoming. Manage cash drawer contents and transactions during shifts. Coordinate with Housekeeping/Maintenance to ensure room readiness. Process payments (cash, debit, credit) and check-outs, resolving any charges. Generate daily reports (arrivals, departures, special requests) and ensure accuracy. Supervise staff performance and complete performance reviews. Assist guests with directions and information about the property and local areas. Perform administrative duties such as filing and updating records. Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently. Complete other duties as assigned. Requirements: Minimum 2 years of hospitality experience. Minimum 2 years of front desk experience. At least 1 year of supervisory experience, preferably in hospitality. Proficiency in Windows OS and company-approved spreadsheets and word processing. Strong verbal and written communication skills. Ability to handle guest complaints and resolve issues promptly. Ability to manage time effectively in high-pressure situations. High school diploma or equivalent. Physical Demands: Regularly required to walk, stand, and use hands to reach. Frequently required to stoop, kneel, crouch, or crawl. Must be able to lift and move up to 50 pounds occasionally.

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-Time Salary: $55,000 - 62,000/ year Base Plus Incentives! ***Paid like the owner based on profit 3 Different Incentive Opportunities -Report Card Bonus - Up to $300/ month -Unlimited Earning potential through our monthly profit-sharing program -Unlimited Earning potential through our quarterly profit-sharing program At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuing Education (CE) through TAG U How You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care Hire, develop, manage, and retain the office staff Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance Additional tasks as required Preferred Qualifications Minimum of one year of managing a team of direct reports Experience in sales or sales management High school diploma or equivalent; college degree is preferred A people-centric leader who motivates and inspires others Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Additional Job Description Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job DescriptionDescription: Manages and oversees The Spring's children's programs including the Kid's Team Program and daycare. Supervises the Kid's Team Advocates, daycare staff, and coordinates activities. Ensures high quality programs are available to all children residing in shelter. Responsibilities and Duties Directly oversees and manages the Kid's Team. Carries supervisory responsibilities in accordance with the organization's policies and applicable laws. Includes interviewing, hiring, training, scheduling and coaching employees; plans, assigns and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems. Oversees and ensures that staff comply with ethical standards and quality of service. Participates in developing and implementing Children's Services program curriculum, policies, procedures, forms, and guidelines with the supervisor. Coordinates meaningful, fun, and engaging services for children and families in shelter. Engages families to encourage them to participate in the Kid's Team program. Ensures appropriate child care licensing is maintained as required of employees; and funding source standards and reporting requirements are adhered to for the department. Oversees maintaining written records required for programmatic reporting, including compiling and preparing data reports for funders. Meets with Kid's Team staff on a regular basis for supervision and guidance. Facilitates child care classes, provides child care, before and after school care, groups for children, provides supportive counseling, and case management for children, as needed. Creates outcome reports for program delivery, including group pre/posttests. Conducts community presentations to community professionals. Attends staff meetings, training sessions, and supervisory meetings as required. Supplements and assists the daycare staff as needed. Occasional duties or projects which may be performed at irregular intervals: Performs other related duties as assigned. Accountability: Areas in which the position is accountable/responsible: Control of Costs: Has accountability for costs invoked by the department. Approves departmental and employee expenses as required. Budgets: Must maintain expenditures to ensure they are within the department's budget. Compiles information and assists the supervisor with preparing the department's budget. Policy Planning and Development: Is instrumental in the department's policy development and implementation. Customer Service: Has high degree of responsibility for maintaining quality services to children and families. Represents The Spring with professionalism. Records: Oversees that records and documentation are accurate and current. Quality Control: Oversees the department and ensures high quality care and counseling are provided by staff members. Supervision Responsibility: Supervises the Kid's Team, interns and volunteers of the program. Business-Related Contacts: Internal: Has contact with other program staff to provide technical assistance or to work together on a project. Has contact with volunteers who staff The Spring of Tampa Bay and agency Board of Directors during fund raisers. External: Has contact with community leaders during program monitoring visits, presentations, educational purposes, and shelter tours. Occasionally has contact with representatives of funding sources during programmatic monitoring visits. Requirements: Education/Training/Experience Bachelor's Degree in Early Childhood Education, Child Development, Elementary Education or Special Education or related field. At least one year of qualifying teaching experience in a certified child care center or comparable group care program in the care of preschool age children. Five years progressively responsible, professional child development experience, including two years of supervisory experience. Position requires Infant Child CPR Certification, First Aid Certification, Food Handlers License, and successful completion of a background investigation. MUST have active Childcare Director Credentials. Specialized equipment or machines used in the course of the duties of the position. Computer (word processing and spreadsheet applications). Certification or Licensing Requirements Valid Florida driver's license, two years driving experience, acceptable Motor Vehicle Report, active automobile insurance and dependable transportation is required. Requires 24-hour FCADV/DCF Core Competency training and additional 6 hours to qualify for Privilege status. Requires ongoing 16-hours of FCADV/DCF related training after the first year Must be able to pass and maintain a Level II background check Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires verbal communication on an individual and group basis (in person and by telephone), supervising groups of children, and compiling/preparing reports. Traveling to public and private educational facilities and presenting information to groups and individuals is also required. The position requires walking, standing, sitting, reaching, and using hands. Stooping and crouching are sometimes required (to play with children and to sit on the floor with the group). Talking and hearing is required most of the time. The job requires lifting and/or moving up to 25 pounds. The position also requires close vision for preparing and viewing documents and ability to adjust focus. Work Environment Work is generally performed in both classroom and an outdoor environment, with frequent interruptions and irregularities in the work schedule. Frequent walking, standing, lifting, stooping, or carrying of equipment and materials may be required. Incumbents may be required to lift and carry up to 50 pounds. Incumbent may be exposed to infectious diseases. Additional Remarks: Strong communication skills (both verbal and written) are required. Must be able to work with minimum amount of supervision. Behavior Expectations: The expectation is that each team member demonstrates knowledge of our company culture code and works in a way that aligns with our 15 fundamental behaviors. Our Guiding Principles are at the beginning of our culture code guidebook, we are… Survivor-Focused and Empowerment Based. The diverse voices of survivors inform the decisions we make. Survivors are encouraged to heal and move forward at the pace they set. Collaborative. Collaboration with our community partners helps create better outcomes for survivors while also ensuring knowledge of the services we provide. Diverse & Inclusive. Our team reflects the diversities of our community and the survivors we serve. We establish spaces and services that are supportive of all people. A Great Place to Work. People love to work here. We develop the potential of our staff and support their growth as leaders in this work. Honest & Ethical. We are transparent. We deliver on our promises. Each dollar we receive is used for its intended purpose and its greatest good. A Safe Space. Safety leads each interaction with survivors. Advocates. We tirelessly advocate for survivor safety, abuser accountability, and improving the overall system in our community.

Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: Demonstrates proactive ownership of the Front Office operation as a department head. Maintains consistent communication by monitoring and responding to emails and messages in a timely manner. Provides direction and follow-through on matters without reliance on continuous oversight. Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts. Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs. Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within. Spearhead upsells, audits, creation of Standard Operating Procedures based on needs. Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs. Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation. Proactively manage daily arrivals, departures, special occasions, and VIP programming. Oversee rooms control and billing accuracy to ensure a seamless guest journey. Represent Director of Front Office/Assistant Director of Front Office in their absence. Ensure brand standards are not only met - but exceeded - at every touchpoint. Required Skills/Abilities: Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution. Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred. Education and Experience: A 4-year degree or equivalent in hospitality or related studies. Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations. Benefits: Enjoy free meals in our colleagues' café Paid Time Off based on hours worked, up to 16 days in your first year 8 Paid Public Holidays Up to 4.5% Company Match - Retirement Savings Plan after one year of service Medical, Dental, Vision Insurance Flexible Spending Account Health Savings Account Colleague Commuter Benefit Hotel discounts at Spa & Dining Outlets Friends & Family Hotel Room Discounts