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Team manager jobs in Savannah, GA - 175 jobs

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  • Guest Experience Manager - Custodial Operations & Housekeeping

    Disney's Hilton Head Island Resort Careers

    Team manager job in Hilton Head Island, SC

    About the Role & Team: This is a salaried role at Disney's Hilton Head Island Resort DVC (Disney Vacation Club). The Guest Experience Manager -Custodial Operations & Housekeeping will provide leadership to our Public Areas, Housekeeping Cast, and Warehouse Operation. There will be an emphasis on both off stage public area cleanliness, exterior building cleanliness, utility assignments, Guest Service and satisfaction ratings, financial objectives, and inventory control. They will provide direction to, coach, develop and lead Cast Members to provide excellent Guest and Cast Service. They will consistently deliver on the Disney Leader Basics and Disney Service Basics, the Disney Leadership Competencies, and technical aspects of the role. This role reports to the Executive Housekeeper What You Will Do: Responsible to manage the day to day Custodial & Housekeeping Operations at Disney's Hilton Head Island Resort Coach, develop, lead, and inspire a diverse team of hourly Cast Members to provide exceptional Cast and Guest service Responsible for maintaining public area cleanliness, waste management, and recycling. Responsible to create and maintain hourly work schedules through partnership with Labor Manager Model the Five Key Disney Service Ensure Cast Members are delivering on public area cleanliness standards Coach and recognize to drive continuous improvement Required Qualifications & Skills: High School Diploma (or equivalent) Motivate and inspire Cast Members Capacity to multi-task, follow-through and attend to details Computer proficient (will succeed using MyTime, Launch, Hotsos, Workday) Effective verbal and written communication and presentation skills Demonstrated coaching and leadership skills (ability to manage conflict/resolution) Ability to display a high level of enthusiasm in leading a team Flexible to adjust work schedule according to operational needs (including weekends, second shift and holidays) Preferred Qualifications: Bachelor's degree in hospitality management or related discipline Minimum one year resort and/or water park experience in Custodial, Housekeeping, Front Office, and/or Recreation Previous leadership or coordinator experience Clear understanding of interconnected relationships of all lines of businesses within a resort Ability to be proactive, resourceful, and flexible in addition to being a self-starter with proven initiative Demonstrate problem solving skills, as well as continuous improvement process Additional Information Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
    $44k-75k yearly est. Auto-Apply 1d ago
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  • Operations Manager

    Tybee Island Watersports

    Team manager job in Hilton Head Island, SC

    Operations Manager - Tybee Island Watersports Tybee Island Watersports is seeking a dynamic and experienced Operations Manager to oversee various aspects of our operations, including Point of Sale (POS), Reservations, Retail, Dock Operations and Tiki Captain. This role will be integral in ensuring the smooth and efficient functioning of our operations, particularly in areas such as jet ski rentals, boat rentals, and boat tours. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and a passion for delivering outstanding customer experiences in a waterfront environment. Key Responsibilities: Oversee the daily operations of Point of Sale (POS) systems, staff scheduling, ensuring accuracy, efficiency, and compliance with company policies and procedures. Manage reservations systems, including booking procedures, customer inquiries, and scheduling to optimize capacity and enhance customer satisfaction. Supervise retail operations, including inventory management, merchandising, and sales strategies to maximize revenue and customer engagement. Direct dock operations, overseeing the rental process for jet skis, boats, and coordinating boat tours, ensuring safety protocols are adhered to at all times. Develop and implement operational policies and procedures to streamline workflows, enhance efficiency, and maintain high standards of service. Train and mentor staff members in all operational areas, fostering a culture of teamwork, professionalism, and excellence in customer service. Collaborate with other department heads and management to identify opportunities for business growth, process improvements, and customer experience enhancements. Monitor and analyze operational performance metrics, generating reports and insights to inform decision-making and drive continuous improvement initiatives. Qualifications: Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. Preferred 2-3 years experience in watersports or excursion cruise operations. USCG Captains License is preferred, but not required. Proven experience in operations management, preferably within the leisure, tourism, or marine industry. Strong leadership skills with the ability to motivate and inspire a diverse team. Excellent communication and interpersonal abilities, with a customer-focused mindset. Proficiency in POS systems, reservations software, and Microsoft Office Suite. Ability to work flexible hours, including weekends and holidays, as required by the seasonal nature of the business. Boating experience and knowledge of marine safety regulations preferred. Join us at Tybee Island Watersports and be part of a dynamic team dedicated to providing unforgettable experiences on the beautiful waters of Tybee Island. Apply now to embark on an exciting career journey with us! Benefits & Compensation: Compensation and benefits depend upon the candidate's experience ranging between $55k - $70k Compensation will be a mix of salary and incentive pay. This is a full-time position with flexible time off during the off season. This is not an official offer letter, and compensation will be discussed as an official offer is made.
    $55k-70k yearly 4d ago
  • Dental Office Manager (Front Desk Lead)

    Savannah Dental

    Team manager job in Savannah, GA

    Scope of Position: The Business Office Coordinator oversees the daily operations of the front office & works alongside team members to ensure completion of tasks. They are a leader to their fellow teammates & assist with various projects/tasks around the office, when needed. They are also a crucial part in welcoming our new team members & assuring that they are set up for success from day one. Essential Duties/Responsibilities: ● Oversee Business Office operation. ● Coordinate appointments, meetings & manage team calendars/schedules. ● Lead & mentor our Business Office team & delegate assignments to ensure maximum productivity/efficiency. ● Generate End of Day & End of Month reports. ● Set up new team members for success (provide login information, email account, etc.). ● Assist front desk team when needed (i.e. answer phone, check out patients, assist with treatment plans, etc). ● Work with Leadership Team on any special projects. ● Attend weekly Leadership meetings & report on New Patient Call Tracking. ● Other duties as assigned by Director of Operations. Required Skills/Abilities: ● Excellent written & verbal communication skills ● Compassion to serve others; being a leader for our team & patients ● Highly organized & skilled at multitasking ● Great interpersonal skills Education/Experience: ● Bachelor's Degree (B.S./B.A.) in Business, Marketing, or Management, or related field, preferred. ● Three to five years of leadership experience, preferred. Supervisory Responsibilities: Directly/Indirectly supervises all Business Office employees. Work Conditions: This position will perform duties under normal office working conditions, including the prolonged use of a computer, office equipment, and working in close proximity to others. Essential physical requirements may include standing, walking, stooping, typing, and lifting up to 25lbs. Disclaimer: Savannah Dental is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Compensation is commensurate with experience. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. If you need accommodation for any part of the employment process because of a medical condition or disability, please call ************* to speak with human resources. Acceptable Background and References Required. Equal Opportunity/ DFWP Company Position: The above statements are intended to describe the general nature and level of work being performed by the employees assigned to this position and employment classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of his or her normal job scope, as needed.
    $42k-61k yearly est. 60d+ ago
  • Support Services Supervisor

    Labcorp 4.5company rating

    Team manager job in Savannah, GA

    Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team. This position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". Work Schedule: Monday - Friday 11:30am - 8:30pm, additional days and hours may be required Job Duties/Responsibilities * Supervise the day to day operations of the logistics team * Manage the performance of all couriers using established performance metrics * Implement and review courier routes and schedules to increase efficiencies * Ensure department is properly staffed with the ability to cover all necessary routes * Establish relationships with outside logistics vendors to obtain coverage when needed * Generate and review daily/weekly reports and escalate any issues to leadership * Ensure entire logistics staff is properly trained and any performance issues are addressed * Meet regularly with direct reports to provide coaching and feedback for their development * Address and resolve both internal and external client issues * Maintain and monitor department spend to ensure proper budget allocation * Manage and maintain branch vehicles according to Corporate Fleet standards * Engage in continuous process and service level improvements * Responsible for administering and managing policies and procedures * Perform administrative and clerical duties as needed Requirements * High school diploma or equivalent * Associates or higher is preferred * Valid drivers license * 3 years of relevant experience; preferably in a clinical laboratory * Prior supervisory or leadership experience is preferred. * Familiarity with laboratory operations as well as policies and procedures are preferred. * Strong computer skills and working knowledge of Microsoft Office * Excellent communication skills; both written and verbal * High level of attention to detail with strong organizational and prioritization skills * Strong critical thinking skills with the ability to make decisions in a fast-paced environment. * Ability to handle the physical requirements of the position. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $51k-86k yearly est. Auto-Apply 51d ago
  • I-team Project Manager, Savannah, GA (Bloomberg Center for Public Innovation)

    Johns Hopkins University 4.4company rating

    Team manager job in Savannah, GA

    The Bloomberg Center for Public Innovation at Johns Hopkins University (the Center) seeks a i-team Project Manager, Savannah, GA to join the Innovation Team ("i-team") in Savannah. The first of its kind in the world, the Center is advancing the field of public sector innovation by marrying cutting-edge practice with world-class research to transform the culture of government, deliver exceptional results for residents, and inspire trust in public service. Innovation Teams unlock creativity from within city governments and the communities they serve. These teams take partners and stakeholders through an evidence-based process to tackle the big problems in their cities no one has yet been able to solve, generate more ambitious responses, and test and adapt interventions until they produce impact. They also work closely with the Mayor, the City's leadership team, and City departments to change the culture of city government. Reporting to the i-team Director, the i-team Project Manager will lead the development and execution of the i-team's project plan and ensure successful delivery of programs that are shaped through the i-team's design-based innovation process. The ideal candidate will have strong project management experience as well as interest in learning and using innovation methods and mindsets to deliver transformative impact for communities. The i-team Project Manager is an employee of Johns Hopkins University and based in the City Hall of Savannah to support the i-team's work with government colleagues, with community, and across other stakeholders. The i-Team Project Manager (PM) leads, directs, and executes various initiatives from concept to implementation with a high level of independence. The i-Team Project Manager will oversee a portfolio of key projects, ensuring that all assigned projects successfully meet institutional goals, deliver impactful results, and drive excellence. Additionally, the PM supports and mentors other project managers and staff, ensuring best practices in project management are followed. This position is responsible for ensuring the successful completion of a portfolio of projects within the approved schedule, scope, and budget, and escalating major risks and issues to division/department leaders as appropriate. In partnership with other project stakeholders, the PM leads the design and implementation of individual projects. Specific Duties & Responsibilities * Oversee and direct the scope of projects, including goals, timelines, budgets, and objectives. * Oversee and execute project plans, budgets, timelines, and risk mitigation strategies, and monitor and report on progress and outcomes. * Complete activities/deliverables required to complete the projects, including analysis, benchmarking, data collection, and deliverable development. * Identify and resolve conflicts, challenges, or barriers that may arise during the project lifecycle and escalate them as appropriate. * Serve in various project roles as necessary to fill gaps and ensure projects proceed as needed. * May oversee project teams and resources, including project managers and staff from other departments. * Oversee key project deliverables, including project plans, budgets, timelines, status reports, presentation materials, reports, and risk mitigation strategies. * Participate in the risk, issue, and change resolution process, and work with other leaders to take corrective action as needed. * Serve as a key decision-maker for the projects. * Interface with key leaders to help define project priorities and communicate project risks, issues, and opportunities. * Monitor KPIs for special projects, reporting progress and status to senior leaders. * Oversee and collaborate with project teams and resources, including project managers and staff from other departments. * Draft project deliverables, including written reports, presentations, spreadsheets, and data visualizations. * Collaborate with project managers and staff outside of the assigned area to implement the project management methodology and best practices to positively impact the institution and support the strategic initiatives. * Assist with coaching and mentoring other project management practitioners and share knowledge of best practices. * Other duties as assigned. Minimum Qualifications * Bachelor's Degree. * Five years of related experience. * Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Technical Qualifications & Specialized Certifications * Demonstrated ability to use Microsoft Office Suite software applications, along with a general understanding of HRIS applications to retrieve data for reporting and analysis. * Knowledge of SmartSheet or comparable project planning software. * Project Management Professional Certification. Classified Title: Project Manager Job Posting Title (Working Title): I-team Project Manager, Savannah, GA (Bloomberg Center for Public Innovation) Role/Level/Range: ATP/04/PE Starting Salary Range: $73,300 - $128,300 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday 8:30am-5:30pm FLSA Status: Exempt Location: Georgia Department name: SOGP Centers Personnel area: School of Government & Policy
    $73.3k-128.3k yearly 37d ago
  • Customer Service Manager - State Farm Agent Team Member

    Chris Freeman-State Farm Agent

    Team manager job in Pembroke, GA

    Job DescriptionBenefits: Company parties Competitive salary Flexible schedule Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with Chris Freeman - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Strong leadership and organizational skills. Excellent communication and problem-solving abilities.
    $27k-49k yearly est. 2d ago
  • Call Center Supervisor

    Onemci

    Team manager job in Savannah, GA

    At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a motivated leader with excellent communication skills and a passion for developing others? We're looking for a dedicated individual to manage and support a team of customer service agents working on a variety of commercial, state, and federal projects. In this leadership role, you'll guide your team to success through coaching, performance management, and operational excellence. This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, development, and success of a team of 15-25 front-line agents. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. Coach and develop team members on service standards, processes, and best practices. Monitor and improve performance metrics, KPIs, and productivity benchmarks. Foster a culture of accountability, continuous improvement, and excellence. Oversee workforce management, including scheduling and goal setting. Develop strategies to ensure high levels of customer satisfaction. Motivate the team to identify and maximize sales opportunities. Review and submit weekly payroll to ensure accuracy. Drive revenue and profitability growth within the call center. Track and analyze team and individual performance to identify trends and improvement areas. Communicate updates and process changes clearly and effectively. Provide regular feedback and coaching to agents on performance and development. Collaborate with departments such as QA, Training, IT, and Recruiting. Implement and audit quality assurance strategies to maintain service excellence. Manage hiring, onboarding, coaching, and, when necessary, terminations. Serve as a subject matter expert on client-specific operations. Perform additional duties as assigned. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization. REQUIRED QUALIFICATIONS Minimum of 3 years of total call center experience or 1 year in a management role. Associate's degree or equivalent combination of education and experience. Strong interpersonal and communication skills. Proven supervisory experience with a focus on staff development. Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint). Demonstrated ability to drive performance and meet sales goals. Familiarity with call center tools and technologies for KPI and SLA management. Effective conflict resolution skills for both customer and employee issues. Strong organizational, time management, and multitasking abilities. Ability to adapt and thrive in a fast-paced, high-pressure environment. Clear and practical written and verbal communication skills. A proactive, solution-oriented mindset with a drive for continuous improvement. Ability to independently prioritize tasks and implement effective solutions. Strong accountability and performance management capabilities. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $27k-44k yearly est. Auto-Apply 60d+ ago
  • P/T Customer Experience Manager

    Michaels 4.2company rating

    Team manager job in Pooler, GA

    Store - POOLER, GADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $25k-43k yearly est. Auto-Apply 60d+ ago
  • Assistant Guest Services Manager

    Evolution Parking & Guest Services

    Team manager job in Savannah, GA

    The Assistant Guest Services Manager will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to the Valet operations. The Assistant Guest Services Manager will proactively approach, greet, and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service. Essential Responsibilities Ensure each guest receives outstanding service by providing a friendly environment, which includes proactive greeting and thanking each guest. Assist the Guest Services Manager in coordinating all activities related to valet operation. Recommend measures to improve performance, guest satisfaction, and increase efficiency. Perform Evolution and Forbes Standards training as required. Assist the Guest Service Manager in conducting the Daily Huddle during all shifts. Authorize and manage break schedules and other shift options as required. Ensure standards of professionalism and cleanliness are always maintained. Recruit qualified applicants for each position; ensuring adequate staff meet operational requirements. Provide feedback to the Guest Service Manager for associate performance reviews and driving evaluations. Provide input on personnel actions such as hiring, promotions, disciplinary measures, and termination. Ensure quality assurance and management visibility to maintain high standards of quality, reliability, and safety. Motivate and persuade team members to provide exceptional service. Assist the Guest Services Manager in monitoring and enforcing established dress code and hygiene guidelines, including being properly identified, consistently applied, and followed. Prepare schedules and compile payroll data as requested by the Guest Services Manager. Assist with processing deposit verifications and auditing cash flow, tip pool, ticket counts, key counts, car counts, and management-approved complimentary parking. Conduct lot inspections and suggest functional improvements as requested by the Guest Services Manager. Assist the Guest Services Manager with prompt investigation of claims, providing support whether denied or approved. Other duties as assigned. Minimum Education Required Associate's Degree, High School Diploma, or GED required, or relevant working experience. Understanding of general business practices including accounting, human resources, and customer service. Minimum Experience Required Experience in valet parking. Valid US Driver's License. 2+ years in a management position. Experience with HRIS platforms, such as ADP. Experience with Customer Service. Skills Required Strong customer service and client relationship skills. Excellent oral and written communication skills. Strong technology proficiency. Strong organizational skills with a proven track record of meticulous attention to detail and accuracy. Ability to collaborate effectively and work as part of a team. Exceptional attention to detail and ability to multitask in a fast-paced, deadline-driven environment. Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
    $33k-45k yearly est. 54d ago
  • Guest Services Manager

    Sitio de Experiencia de Candidatos

    Team manager job in Savannah, GA

    Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Leading Guest Services Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Celebrates successes and publicly recognizes the contributions of team members. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Maintaining Guest Services and Front Desk Goals • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. • Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Serves as a leader in displaying outstanding hospitality skills. • Sets a positive example for guest relations. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Strives to improve service performance. • Provides immediate assistance to guests as requested. • Ensures employees understand customer service expectations and parameters. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. Implementing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. • Manages payroll administration. Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Participates in employee progressive discipline procedures. • Uses all available on the job training tools for employees. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Supervises on-going training initiatives and conducts training when appropriate. • Participates in the employee performance appraisal process, providing feedback as needed. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Maintains high visibility in public areas during peak times. • Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. • Performs Front Desk duties in high demand times. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $33k-45k yearly est. Auto-Apply 10d ago
  • Hotel Guest Services Manager OEM

    Tempo By Hilton

    Team manager job in Savannah, GA

    Job Description What Makes a McKibbon Guest Services Manager OEM? As a key member of the property leadership team, the Guest Services Manager is responsible for overseeing the daily operations of the guest services at the hotel to ensure a seamless guest experience. Reporting to the General Manager, the Guest Services Manager will be responsible for addressing guest concerns and requests and maintaining the highest level of ethical leadership to lead the front desk team to deliver excellent customer service while embodying McKibbon's Guiding Principles . The Guest Service Manager is an OEM (Overtime Eligible Management) position. A Day in the Life: You will be responsible for assisting with the overall performance of the property's front desk department, including guest satisfaction, brand quality assurance, budget and labor. You will act as a main point of contact for guests, ensuring their needs are met efficiently and courteously. You will anticipate guest needs and provide personalized service to enhance their experience. You will supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports. You will be responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage. You will train all front desk staff as it relates to brand and company standards to maximize service culture. You will assist with sales and champion the Daily Sell Strategy. You will assist with the implementation of front office programs to enhance the experience and enjoyment of the guests stay. You will be responsible for maintaining compliance and remaining up to date on new initiatives for the brand and company. You will inspect and ensure that safety and security standards are being maintained. You will handle guest complaints and concerns promptly, ensuring appropriate resolutions. You will conduct daily reviews of guaranteed no-show billing, guest ledger, and accounts receivables. You will perform payment processing and ensure that a form of payment is secured on all folios and process payment upon reaching a specific balance. You will be responsible for overseeing the Market (fully stocked, weekly inventory, place orders). You will assist the Executive Housekeeper twice weekly, inspecting guest rooms and public areas and work with both housekeeping, maintenance and other departments to fulfill guest requests. You will cover Front Desk shifts as needed according to the budgeted Labor Plan. Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Requirements: Experience working in a hotel as a front desk representative (or equivalent) Experience with major hotel brands like Marriott, Hilton, or Hyatt (highly desired) The ability to work weekends, holidays, and evenings The ability to ensure that hotel policies and brand standards are followed Ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds. Ability to ensure that hotel policies, procedures and brand standards are followed. Maintain a high level of professionalism, trust and responsibility. Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation. Must excel in high-pressure, fast-paced environments. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Ideal Skills & Qualities: Excellent communication and problem-solving skills The skills and experience to lead a team to consistently deliver exceptional guest service Developing the leadership qualities of all staff Maintaining positive relationships with associates to drive associate satisfaction Knowledge of hotel management PMS systems. Ability to work under pressure and handle difficult situations professionally. Customer focused with a passion for providing exceptional service. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
    $33k-45k yearly est. 7d ago
  • ABA Clinic Office Manager

    Fiesta Health

    Team manager job in Savannah, GA

    We are seeking a highly organized and experienced ABA Clinic Office Manager to oversee the daily operations of our Autism Center. The ideal candidate will bring a strong background in healthcare management and will play a key role in ensuring a smooth and efficient working environment. In this role, you will be responsible for overseeing the day-to-day administrative and operational tasks of the clinic. This includes managing client scheduling, handling billing and insurance tasks, maintaining accurate records, ensuring compliance with regulatory requirements, and supporting the clinical staff. You will also assist with client intake, communication with families, and ensuring the clinic is well-maintained. The Medical Office Manager will work closely with the team to ensure a high level of service delivery and operational efficiency. We provide comprehensive training and support to help you succeed in this role. As a member of our team, you will receive guidance and mentorship from the current Office Manager to ensure your transition is smooth and you have the tools you need to thrive. This is a key position within our Autism Center, and your contribution will play a crucial role in creating a positive and supportive environment for both our clients and staff. Job Description: Scheduling & Coordination: Create, manage, and maintain the clinical schedule for all medical staff, ensuring sufficient coverage for patient appointments and sessions. Revise and distribute the daily schedule to RBTs, BCBAs, and families by 9:00 AM. Cancel sessions when staff census is low, with cancellations finalized by 9:30 AM. Schedule client start dates and ensure all client pick-up appointments are updated. Assign all new clients (case assignment) in collaboration with the BCBAs, RBT Lead. Coordinate assessments for new and existing clients, ensuring timely scheduling and completion. Communication & Interaction Serve as a point of contact for families, staff, and external partners, maintaining professional and courteous communication through phone, email, and in-person interactions. Follow up daily with staff regarding incomplete session notes to ensure timely signatures for daily billing. Resolve patient or family concerns by facilitating clear communication between clinical staff and families, escalating issues as needed. Provide daily updates to Executives, Operations Manager, and Teammates, ensuring all relevant clinic information is communicated promptly.. Communicate with parents and staff to resolve any patient-related issues, ensuring concerns are addressed quickly and effectively. Time-Off & Staffing Management: Review and approve or deny PTO requests based on clinic staffing needs, ensuring adequate coverage by RBTs and BCBAs for smooth operations. Communicate PTO denials to employees and their managers clearly and promptly. Assign new clients to appropriate clinical staff in collaboration with BCBAs and the RBT Manager to ensure successful treatment delivery. Administrative & Financial Management: Create and manage purchase orders, ensuring all required materials and supplies are available and properly tracked. Communicate with staff as necessary. Revise billable sessions to accurately reflect the schedule within 24 hours for billing purposes. Assist with reviewing payroll for clinical staff, ensuring all hours worked and session times are accurate. Submit, coordinate, manage and track patient authorizations for assessments and treatments, ensuring all required documentation is submitted and approved. Collect client approvals and signatures for necessary medical documentation and treatment plans. Pay office bills and ensure receipts are properly recorded and filed. Offboard employees as needed, ensuring all necessary paperwork and procedures are completed. Assist with administrative tasks as needed to support clinic operations. Office Operations & Maintenance: Oversee the cleanliness and organization of the clinic, ensuring all materials are in good condition and properly stored. Coordinate office management tasks, such as ensuring smooth clinic operations and addressing any logistical needs. Assist with the maintenance and upkeep of clinic facilities, including carpet cleaning and other ad hoc requests. Onboarding & Staff Training: Coordinate new hire onboarding and training, ensuring staff members are properly oriented to clinic policies, procedures, and protocols. Foster a positive and collaborative environment for all staff, encouraging adherence to clinic processes and standards. Event Coordination & Special Projects: Assist with special projects, including but not limited to: Managing clinic events or initiatives as needed, ensuring they align with organizational goals. Pricing uniforms for staff members and ensuring adequate stock levels.. Organizing and coordinating the annual Christmas Party for staff and other team-building events. Reporting & Process Improvement: Collaborate with the Operations Team to provide necessary service reporting, track clinic performance, and suggest improvements to workflows and processes. Ensure all office processes are being followed, and suggest improvements for efficiency and quality of service. Skills & Qualifications: Previous experience in healthcare management or related fields. Strong knowledge of medical terminology, procedure, and regulations. Proficiency in using electronic health record (EHR) systems such as Epic or Eaglesoft. Familiarity with fiscal management principles, including budgeting and financial reporting. Experience supervising clinical staff, including nurses or medical assistants. Strong organizational, time management, and multitasking abilities. Excellent communication skills, with the ability to manage both internal team dynamics and external family/patient relations. High level of professionalism in dealing with staff, patients, and families. Proficiency in schedule management software and office administrative tools. Ability to handle sensitive medical information with discretion and in compliance with privacy regulations (HIPAA). Strong attention to detail, especially in billing and authorization management. Additional Skills & Requirements: Strong organizational and time management skills. Ability to follow processes and instructions accurately. Excellent communication skills, both verbal and written. Proficient in schedule management software and other administrative tools. Must demonstrate a high level of professionalism and courtesy in all communications. Benefits: Dental insurance Health insurance Vision insurance Paid Time Off (PTO) At Fiesta Health, we believe that a diverse, inclusive, and equitable workplace is essential to our mission of delivering compassionate, high-quality care. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected characteristic. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills-because the more inclusive we are, the better we can serve our community.
    $32k-48k yearly est. Auto-Apply 2d ago
  • Office Manager

    Ace Handyman Services Savannah

    Team manager job in Savannah, GA

    Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Vision insurance EDIT BEFORE POSTING Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Office Managers to ensure efficient and smooth daily operations. In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey. This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise. If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today! Here is just some of what we have to offer: Competitive pay $16 per hour Health insurance Vacation Company credit card Flexible scheduling Advancement and growth opportunities Regular pay reviews Plus more! Job Responsibilities As an Office Manager, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies. Your specific duties in this role will include: Respond to job leads in a timely manner Coordinating the schedule and material ordering for multiple craftsmen and projects Utilizing our dispatching & schedule management software Returning customers calls as needed and following up with past customers Performing paperwork and filing duties Assist in solving operational logistics to ensure a smooth customer journey Job Requirements We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include: High school diploma or GED 3-5 years of administrative assistant/scheduling experience Comfortable with sales Adaptive to technology Strong customer service skills Excellent office management skills Solid typing skills; ten-key skills, a plus Great multitasking and prioritization skills Exceptional communication skills Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus QuickBooks Online or other accounting knowledge, a plus Customer-facing experience, a plus ServiceTitan experience is a major plus Build fun and rewarding career with an industry leader! Apply now! Compensation: $16.00 per hour The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
    $16 hourly Auto-Apply 60d+ ago
  • Front Office Manager

    Beaufort Lodging

    Team manager job in Beaufort, SC

    The Front Office Manager supports the General Manager in overseeing all aspects of hotel operations, ensuring the highest standards of service, guest satisfaction, and operational efficiency. This role involves managing daily activities across multiple departments, leading staff, and working to meet financial and operational goals as well as filling shift shortages when needed. This is an on-site position that requires extensive on-site presence and is not authorized for remote work. Key Responsibilities 1. Operational Leadership o Assist the General Manager in managing the overall operations of the hotel, including front office, housekeeping, maintenance, food and beverage, and sales. o Ensure that all hotel departments operate efficiently and in accordance with established standards and procedures. o Monitor daily operations to ensure consistency in service quality and guest satisfaction. o Serve as the acting General Manager in the absence of the GM, making critical decisions and resolving issues as they arise. 2. Staff Management and Development o Supervise department heads and staff, providing leadership, guidance, and support to ensure a motivated and productive team. o Assist in recruiting, hiring, training, and evaluating staff to ensure high performance and adherence to hotel standards. o Conduct regular meetings with department heads to review performance, address challenges, and discuss operational improvements. o Promote a positive work environment that encourages teamwork, collaboration, and continuous learning. 3. Guest Experience Management o Oversee guest services to ensure a superior guest experience from check-in to check-out, addressing and resolving any guest concerns or complaints. o Monitor guest feedback through surveys, reviews, and direct interactions, using insights to drive improvements in service delivery. o Ensure that all guest requests and special needs are met promptly and courteously, enhancing overall guest satisfaction. 4. Financial and Budgetary Management o Assist in the development and management of the hotel's budget, ensuring financial goals are met or exceeded. o Monitor departmental expenses, labor costs, and revenue generation to ensure profitability and cost-effectiveness. o Review financial reports, including daily revenue reports and monthly financial statements, to track performance and identify areas for improvement. o Collaborate with the General Manager to implement strategies for increasing revenue, optimizing operational costs, and maximizing profitability. 5. Quality Control and Compliance o Ensure that all hotel operations comply with local, state, and federal regulations, including health and safety standards. o Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain high standards of cleanliness, safety, and operational efficiency. o Implement and oversee quality control measures, ensuring consistency in service and operations across all departments. o Develop and enforce standard operating procedures (SOPs) for all departments, ensuring compliance and operational excellence. 6. Strategic Planning and Collaboration o Work closely with the General Manager to develop and execute the hotel's strategic goals and initiatives. o Collaborate with sales and marketing teams to drive business growth, increase occupancy, and enhance the hotel's reputation. o Participate in management meetings, contributing insights and recommendations to improve overall hotel performance. o Foster strong relationships with guests, vendors, and the local community to promote the hotel and drive business. Other duties as assigned to meet the needs of the property. Qualifications: Bachelor's degree in hospitality management, business administration, or a related field; equivalent experience may be considered. Proven experience in hotel management or a similar leadership role, with a strong background in operations, guest services, and financial management. Strong leadership and team management skills, with a focus on staff development and guest satisfaction. Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and management. Strong organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment. Proficiency in hotel management software and financial reporting systems. Working Conditions: Flexible working hours, including weekends and holidays. May require on-call availability for emergencies or special events. Physical stamina required for long periods of standing, walking, and interacting with guests and staff. Benefits: Competitive salary. Employee discounts on hotel stays. Health and wellness benefits. Opportunities for career advancement within the hotel. The statements in this job description are intended to represent key duties and the level of work being performed. They are not intended to be ALL responsibilities of the job. Crossroads Hospitality, LLC is an Equal Opportunity/Affirmative Action Employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. View all jobs at this company
    $38k-53k yearly est. 60d ago
  • Dental Office Manager (Front Desk Lead)

    Savannah Dental

    Team manager job in Savannah, GA

    Job DescriptionSalary: DOE Scope of Position: The Business Office Coordinator oversees the daily operations of the front office & works alongside team members to ensure completion of tasks. They are a leader to their fellow teammates & assist with various projects/tasks around the office, when needed. They are also a crucial part in welcoming our new team members & assuring that they are set up for success from day one. Essential Duties/Responsibilities: Oversee Business Office operation. Coordinate appointments, meetings & manage team calendars/schedules. Lead & mentor our Business Office team & delegate assignments to ensure maximum productivity/efficiency. Generate End of Day & End of Month reports. Set up new team members for success (provide login information, email account, etc.). Assist front desk team when needed (i.e. answer phone, check out patients, assist with treatment plans, etc). Work with Leadership Team on any special projects. Attend weekly Leadership meetings & report on New Patient Call Tracking. Other duties as assigned by Director of Operations. Required Skills/Abilities: Excellent written & verbal communication skills Compassion to serve others; being a leader for our team & patients Highly organized & skilled at multitasking Great interpersonal skills Education/Experience: Bachelor's Degree (B.S./B.A.) in Business, Marketing, or Management, or related field, preferred. Three to five years of leadership experience, preferred. Supervisory Responsibilities: Directly/Indirectly supervises all Business Office employees. Work Conditions: This position will perform duties under normal office working conditions, including the prolonged use of a computer, office equipment, and working in close proximity to others. Essential physical requirements may include standing, walking, stooping, typing, and lifting up to 25lbs. Disclaimer: Savannah Dental is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Compensation is commensurate with experience. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. If you need accommodation for any part of the employment process because of a medical condition or disability, please call ************* to speak with human resources. Acceptable Background and References Required. Equal Opportunity/ DFWP Company Position: The above statements are intended to describe the general nature and level of work being performed by the employees assigned to this position and employment classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of his or her normal job scope, as needed.
    $42k-61k yearly est. 27d ago
  • Support Services Supervisor

    Labcorp 4.5company rating

    Team manager job in Savannah, GA

    Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a **Support Services Supervisor** to join our team. This position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". **Work Schedule:** Monday - Friday 11:30am - 8:30pm, additional days and hours may be required **Job Duties/Responsibilities** + Supervise the day to day operations of the logistics team + Manage the performance of all couriers using established performance metrics + Implement and review courier routes and schedules to increase efficiencies + Ensure department is properly staffed with the ability to cover all necessary routes + Establish relationships with outside logistics vendors to obtain coverage when needed + Generate and review daily/weekly reports and escalate any issues to leadership + Ensure entire logistics staff is properly trained and any performance issues are addressed + Meet regularly with direct reports to provide coaching and feedback for their development + Address and resolve both internal and external client issues + Maintain and monitor department spend to ensure proper budget allocation + Manage and maintain branch vehicles according to Corporate Fleet standards + Engage in continuous process and service level improvements + Responsible for administering and managing policies and procedures + Perform administrative and clerical duties as needed **Requirements** + High school diploma or equivalent + Associates or higher is preferred + Valid drivers license + 3 years of relevant experience; preferably in a clinical laboratory + Prior supervisory or leadership experience is preferred. + Familiarity with laboratory operations as well as policies and procedures are preferred. + Strong computer skills and working knowledge of Microsoft Office + Excellent communication skills; both written and verbal + High level of attention to detail with strong organizational and prioritization skills + Strong critical thinking skills with the ability to make decisions in a fast-paced environment. + Ability to handle the physical requirements of the position. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.** **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $51k-86k yearly est. 50d ago
  • I-team Project Manager, Savannah, GA (Bloomberg Center for Public Innovation) - #Staff

    Johns Hopkins University 4.4company rating

    Team manager job in Savannah, GA

    The Bloomberg Center for Public Innovation at Johns Hopkins University (the Center) seeks a **_i-team Project Manager, Savannah, GA_** to join the Innovation Team ("i-team") in Savannah. The first of its kind in the world, the Center is advancing the field of public sector innovation by marrying cutting-edge practice with world-class research to transform the culture of government, deliver exceptional results for residents, and inspire trust in public service. Innovation Teams unlock creativity from within city governments and the communities they serve. These teams take partners and stakeholders through an evidence-based process to tackle the big problems in their cities no one has yet been able to solve, generate more ambitious responses, and test and adapt interventions until they produce impact. They also work closely with the Mayor, the City's leadership team, and City departments to change the culture of city government. Reporting to the i-team Director, the i-team Project Manager will lead the development and execution of the i-team's project plan and ensure successful delivery of programs that are shaped through the i-team's design-based innovation process. The ideal candidate will have strong project management experience as well as interest in learning and using innovation methods and mindsets to deliver transformative impact for communities. The i-team Project Manager is an employee of Johns Hopkins University and based in the City Hall of Savannah to support the i-team's work with government colleagues, with community, and across other stakeholders. The i-Team Project Manager (PM) leads, directs, and executes various initiatives from concept to implementation with a high level of independence. The i-Team Project Manager will oversee a portfolio of key projects, ensuring that all assigned projects successfully meet institutional goals, deliver impactful results, and drive excellence. Additionally, the PM supports and mentors other project managers and staff, ensuring best practices in project management are followed. This position is responsible for ensuring the successful completion of a portfolio of projects within the approved schedule, scope, and budget, and escalating major risks and issues to division/department leaders as appropriate. In partnership with other project stakeholders, the PM leads the design and implementation of individual projects. **Specific Duties & Responsibilities** + Oversee and direct the scope of projects, including goals, timelines, budgets, and objectives. + Oversee and execute project plans, budgets, timelines, and risk mitigation strategies, and monitor and report on progress and outcomes. + Complete activities/deliverables required to complete the projects, including analysis, benchmarking, data collection, and deliverable development. + Identify and resolve conflicts, challenges, or barriers that may arise during the project lifecycle and escalate them as appropriate. + Serve in various project roles as necessary to fill gaps and ensure projects proceed as needed. + May oversee project teams and resources, including project managers and staff from other departments. + Oversee key project deliverables, including project plans, budgets, timelines, status reports, presentation materials, reports, and risk mitigation strategies. + Participate in the risk, issue, and change resolution process, and work with other leaders to take corrective action as needed. + Serve as a key decision-maker for the projects. + Interface with key leaders to help define project priorities and communicate project risks, issues, and opportunities. + Monitor KPIs for special projects, reporting progress and status to senior leaders. + Oversee and collaborate with project teams and resources, including project managers and staff from other departments. + Draft project deliverables, including written reports, presentations, spreadsheets, and data visualizations. + Collaborate with project managers and staff outside of the assigned area to implement the project management methodology and best practices to positively impact the institution and support the strategic initiatives. + Assist with coaching and mentoring other project management practitioners and share knowledge of best practices. + Other duties as assigned. **Minimum Qualifications** + Bachelor's Degree. + Five years of related experience. + Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. **Preferred Qualifications** **Technical Qualifications & Specialized Certifications** + Demonstrated ability to use Microsoft Office Suite software applications, along with a general understanding of HRIS applications to retrieve data for reporting and analysis. + Knowledge of SmartSheet or comparable project planning software. + Project Management Professional Certification. Classified Title: Project Manager Job Posting Title (Working Title): I-team Project Manager, Savannah, GA (Bloomberg Center for Public Innovation) Role/Level/Range: ATP/04/PE Starting Salary Range: $73,300 - $128,300 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday 8:30am-5:30pm FLSA Status: Exempt Location: Georgia Department name: SOGP Centers Personnel area: School of Government & Policy Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $73.3k-128.3k yearly 38d ago
  • Call Center Operations Manager

    Onemci

    Team manager job in Savannah, GA

    At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly accountable for their performance and development. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. Coach supervisors on customer service best practices and operational excellence. Monitor and manage KPIs, performance metrics, and productivity standards. Foster a culture of accountability, continuous improvement, and high performance. Oversee workforce management, including scheduling and performance goal setting. Develop strategies to ensure exceptional customer satisfaction across all interactions. Motivate and develop teams to maximize sales and service opportunities. Ensure accurate and timely payroll submissions. Drive revenue and profitability growth within the call center. Analyze team and individual performance to identify trends and improvement areas. Communicate process updates and key initiatives clearly and effectively. Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting. Lead quality assurance efforts to maintain world-class service standards. Manage hiring, coaching, and, when necessary, termination of staff. Serve as a subject matter expert on client-specific operations. Perform other duties as assigned. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Minimum 5 years of call center management experience. Associate's degree or equivalent combination of education and experience. Strong leadership and staff development skills. Excellent interpersonal and communication abilities. Advanced proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint). Proven ability to drive performance and meet sales and service targets. Deep understanding of call center tools, KPIs, and SLA management. Effective conflict resolution skills for both customer and employee issues. Strong organizational, time management, and multitasking capabilities. Adaptability in a fast-paced, evolving environment. Clear, concise communication, both written and verbal. A proactive, solution-oriented mindset with a passion for excellence. Ability to prioritize and execute tasks independently. Strong accountability and performance management skills. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $29k-52k yearly est. Auto-Apply 60d+ ago
  • Assistant Guest Services Manager

    Evolution Parking & Guest Services

    Team manager job in Savannah, GA

    The Assistant Guest Services Manager will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to the Valet operations. The Assistant Guest Services Manager will proactively approach, greet, and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service. Essential Responsibilities Ensure each guest receives outstanding service by providing a friendly environment, which includes proactive greeting and thanking each guest. Assist the Guest Services Manager in coordinating all activities related to valet operation. Recommend measures to improve performance, guest satisfaction, and increase efficiency. Perform Evolution and Forbes Standards training as required. Assist the Guest Service Manager in conducting the “Daily Huddle” during all shifts. Authorize and manage break schedules and other shift options as required. Ensure standards of professionalism and cleanliness are always maintained. Recruit qualified applicants for each position; ensuring adequate staff meet operational requirements. Provide feedback to the Guest Service Manager for associate performance reviews and driving evaluations. Provide input on personnel actions such as hiring, promotions, disciplinary measures, and termination. Ensure quality assurance and management visibility to maintain high standards of quality, reliability, and safety. Motivate and persuade team members to provide exceptional service. Assist the Guest Services Manager in monitoring and enforcing established dress code and hygiene guidelines, including being properly identified, consistently applied, and followed. Prepare schedules and compile payroll data as requested by the Guest Services Manager. Assist with processing deposit verifications and auditing cash flow, tip pool, ticket counts, key counts, car counts, and management-approved complimentary parking. Conduct lot inspections and suggest functional improvements as requested by the Guest Services Manager. Assist the Guest Services Manager with prompt investigation of claims, providing support whether denied or approved. Other duties as assigned. Minimum Education Required Associate's Degree, High School Diploma, or GED required, or relevant working experience. Understanding of general business practices including accounting, human resources, and customer service. Minimum Experience Required Experience in valet parking. Valid US Driver's License. 2+ years in a management position. Experience with HRIS platforms, such as ADP. Experience with Customer Service. Skills Required Strong customer service and client relationship skills. Excellent oral and written communication skills. Strong technology proficiency. Strong organizational skills with a proven track record of meticulous attention to detail and accuracy. Ability to collaborate effectively and work as part of a team. Exceptional attention to detail and ability to multitask in a fast-paced, deadline-driven environment. Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
    $33k-45k yearly est. 24d ago
  • Office Manager

    Ace Handyman Services Savannah

    Team manager job in Savannah, GA

    Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Vision insurance EDIT BEFORE POSTING Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Office Managers to ensure efficient and smooth daily operations. In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey. This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise. If this sounds like the kind of career move youve been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today! Here is just some of what we have to offer: Competitive pay $16 per hour Health insurance Vacation Company credit card Flexible scheduling Advancement and growth opportunities Regular pay reviews Plus more! Job Responsibilities As an Office Manager, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies. Your specific duties in this role will include: Respond to job leads in a timely manner Coordinating the schedule and material ordering for multiple craftsmen and projects Utilizing our dispatching & schedule management software Returning customers calls as needed and following up with past customers Performing paperwork and filing duties Assist in solving operational logistics to ensure a smooth customer journey Job Requirements We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include: High school diploma or GED 3-5 years of administrative assistant/scheduling experience Comfortable with sales Adaptive to technology Strong customer service skills Excellent office management skills Solid typing skills; ten-key skills, a plus Great multitasking and prioritization skills Exceptional communication skills Sales and/or Marketing a basic understanding of sales and marketing and the differences between the two, a plus QuickBooks Online or other accounting knowledge, a plus Customer-facing experience, a plus ServiceTitan experience is a major plus Build fun and rewarding career with an industry leader! Apply now!
    $16 hourly 13d ago

Learn more about team manager jobs

How much does a team manager earn in Savannah, GA?

The average team manager in Savannah, GA earns between $40,000 and $149,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Savannah, GA

$78,000
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