SDR Team Manager
Team Manager Job In Seattle, WA
Job Description
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing. We are expanding our sales and field engineering teams globally, including our sales development representative (SDR) teams. Our SDRs are typically outstanding graduates from STEM fields who would like to join the software industry and are starting their sales career at Canonical.
We are hiring SDR Team Managers to run new inbound and outbound teams. Our goal is not only to manage inbound leads for a global tech company, but also to develop outstanding sales professionals with high integrity, high empathy and a rigorous work ethic. Our sales development organisation is therefor also sales academy, and as such, we are looking for SDR Team Managers who take a strong interest in the development of skills and the establishment of culture.
You will enjoy this role if you are organised, persistent, analytical, hard-working, and care to ensure that smart and ambitious people learn and develop the skills they need to represent you and the company in outstandingly well over the course of their career - both while they are on your team, and as they move onward to more senior sales and alliances positions. You should be determined to grow your own skills as well as those of your team, and enjoy learning about new technologies. Canonical is fortunate to represent the vast wave of open source innovation, which means it has a large and rapidly growing range of solutions it can deliver to customers, and ample opportunity for all of us to learn about new kinds of tech, or specialise in fields we enjoy the most. You should also be open to innovation, and experiment with new outbound approaches to adapt to changes in the market. In this role your primary objective is to manage and mentor a successful team of 2-10 SDRs / BDRs, and maintain a multi-million dollar pipeline.
We value:
Excellent academic results at school and university
Bachelor's or equivalent degree in Business or STEM
Knowledge and passion for business development, sales and technology
Track record of bringing exceptional outbound sales development results
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem solving and cross team collaboration
Leadership experience of one form or another
Able to use data to drive team activities and continuous improvement
Over the last few years, this team has trained dozens of talented tech sales professionals who now work at Canonical and across the industry. Meet some of the SDRs who have graduated from our tech sales academy.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#LI-remote
Customer Engagement
Team Manager Job In Seattle, WA
Job Description
We need a candidate who is competitive & sports-minded, loves helping others, finds it easy to connect with people quickly, and is ready to take on a new challenge in their career. Individuals with prior experience in sales or customer service usually transition well into our fast-paced, team-oriented environment!
You’ll use your multitasking abilities to listen to and chat with clients while navigating computers. You’ll be able to acquire the confidence and trust of your customers quickly. To succeed in this job, you must be able to retain a thorough understanding of goods and services and be an excellent communicator. Detail-oriented candidates are the best candidates.
Duties & Responsibilities:
Attending training seminars to expand product knowledge and improve customer service abilities.
Answering client questions by phone, walk-in, mail, fax, and email.
Are sports-minded and have a do "what it takes" mentality
Ambition, strong work ethic, and open to new ideas.
Adaptable, dependable and responsible
Inquiries are forwarded and escalated to the appropriate people and departments.
Contacting consumers to provide timely updates on the status of their inquiries.
Self-motivated; Able to hit goals without being micromanaged
Customer information is updated as needed.
Information confidentiality must be maintained.
Willingness to operate in a fast-paced, high energy, complex, and demanding environment
Requirements:
A high school diploma, a GED, or an appropriate equivalent is required.
1+ years of experience in customer service, ideally in a related industry.
Successful completion of the training offered.
Computer proficiency is appreciated .
Excellent phone manners.
Outstanding verbal and written communication abilities.
Strong interpersonal skills.
Trainability and an eagerness to learn and grow
Goal-oriented and ambitious attitude with the capacity and drive to reach and exceed quota
Benefits:
Weekly Pay: Get paid weekly!
Travel Opportunities: Explore new places and cultures.
Performance-Based Bonuses: Earn extra cash for your hard work.
Career Advancement: Opportunities to grow within the company.
Networking Events: Connect with industry professionals and build your network.
Pharmaceutical Sales Customer Engagement - Seattle, WA
Team Manager Job In Seattle, WA
Job Title: Pharmaceutical Sales Customer Engagement - Seattle, WA
Job Contract Type: Full-time
Job Seniority Level: Mid-Senior level
Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care—locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care.
The “ecosystem approach” creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to bridge care gaps.
In Otsuka’s evolved customer engagement model, a Health Science Advisor (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering expanded expertise regarding products and the approved conditions they treat. Otsuka’s Clinical and Scientific Specialists (CSS) will provide deep clinical expertise on-demand and will engage healthcare providers to offer personalized education on disease state, thought leadership and real-world evidence.
These ecosystems are led by Ecosystem Leads and are grouped into regional areas. Regional Leads have significant autonomy to assess unique market priorities and customize decisions that reflect local customer needs. In the future, Otsuka will also shift to drive customer engagement quality, accountability, and cohesion between patients and healthcare providers. Ultimately, it is all about putting customers at the center of everything they do.
The Health Science Advisor will report directly to the respective Ecosystem Lead, coordinating with cross-functional colleagues in Medical (CSSs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guardrails. This individual will serve as the main point of contact/connection to healthcare provider (HCP) customers and should have a wide breadth of expertise, (e.g. able to address complex on-label information based on approved content).
Conducts proactive outreach to HCPs on topics such as:
Product access: local market payor coverage and co-pay, prior authorization, formulary placement, and availability expectations
On-Label/Consistent-with-label Info: proactively share information that is on or consistent with the label, including confidently and skillfully handling complex on-label information consistent with approved materials
Established guidance on patient care: example system protocols, standard of care guidelines, discharge protocols, and published expert opinions (or share menu of options and direct accordingly)
Ability to appropriately connect providers in real time to on-demand CSSs as questions arise
Customer engagement: Personally engage customers through a variety of virtual or digital tools and can direct customers to other colleagues (e.g., CSS) on demand; closes the loop on customer requests, ensuring that they have been met and asking for feedback on quality of engagement
Thought leadership: Facilitate speaker programs; organize local provider groups for discussions on experiences and outcomes with local/regional leaders
Business planning: Elevate opportunities and feedback to ecosystem lead, including local market insights to inform setting of local strategy and business goals; compliantly collaborate with ecosystem team to adjust targeting and call point plans and action on insights collected from customer-facing roles
Minimum Qualifications
A minimum of 2 years pharmaceutical or medical device sales experience
Must reside within commutable distance of 50 miles of the primary city in the sales territory
Preferred Knowledge, Skills, and Abilities:
Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems)
4 or more years experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
Clinical nurse or Advanced Practice Nurse (APN) experience highly valued
The ability to work in an ambiguous environment undergoing transformation
Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities
Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals
Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem
Ability to assimilate and communicate complex clinical and product information
Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply
Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.
Minimum $102,101.00 - Maximum $145,970.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws.
Company benefits: comprehensive medical, dental, vision and prescription drug coverage, company provided Basic Life, ADD, Short-term and Long-term Disability insurance, tuition reimbursement, a 401(k) match, PTO allotment each calendar year, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; **********************************************
Disclaimer:
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request.
Statement Regarding Job Recruiting Fraud Scams
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ********************************************************
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************** or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Lifelancer ( ********************** ) is a talent-hiring platform in Life Sciences, Pharma and IT. The platform connects talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains.
For more details and to find similar roles, please check out the below Lifelancer link.
**********************/jobs/view/f8c067d8f53b46f05b0b3483743e5696
Apply on Lifelancer Platform
Customer Service Team Lead
Team Manager Job In Seattle, WA
Job Description
Join the ranks of innovation and excellence with a small company that both manufactures, assembles and sells a wide range of medical supplies and first aid products. They’ve asked us to find them someone that will play a lead role in supporting Customer Services processes, and who will thrive in an environment where the team is all about winning. They love people who have the confidence to take initiative and who are excited about stretching their skills across Customer Service and Operations.
What You’ll be Doing…
The actual work involves diving deep into customer service-related processes and being the leader of our client’s customer service group, ensuring that everyone in the department is strong, reliable, and efficient. You'll be a daily contributing member of the group, while also having oversight and reporting to key managers.Your days will be filled with meaningful challenges and triumphs as you:
·Conduct training in all phases of customer service.
·Work efficiently and effectively within a Tier 1 ERP system (SysPro).
·Monitor performance and work of your CSR staff.
·Supervise the order taking process.
·Closely review order errors and customer complaints.
·Ensure staff are following company procedures, guidelines, and agreed upon policies.
·Manage staff schedules.
·Assist in answering phones, as necessary.
·Perform other duties, as assigned.
The work environment is highly team-focused so you will be expected to interact with other members of the team as needed and work collaborative to drive process improvements that improve operational efficiencies. A candidate that’s looking for a home and an environment that pursues service excellence will feel right at home with this group.
Here’s what your work history needs to show as evidence that you’re the right candidate…
A sharp mind with 5 – 7 years in customer service, ideally within a small to medium-sized B2B environment.
A proven track record in customer service.
Experience with inside sales is highly preferred.
Exceptional organizational and time management skills.
Someone who’s as comfortable working independently as they are in a team.
Those with an industrial/manufacturing background is highly preferred.
Familiarity with ERP systems like SysPro, and ready to engage with the tech tools that drive business.
You should be able to show a track record of jobs that have tapped into your people skills – where you had to communicate clearly, listen to problems, and plan out solutions – and required you to be very detail oriented – all while moving quickly.
What they like in terms of personal qualities is someone who:
o Loves to learn and not afraid to ask questions.
o The self-confidence to always speak up, ask questions, and drive results.
o Someone who is really goal focused and LOVES WINNING!
Job Details:
The hourly pay rate is $35-$40/hr. depending on your experience.
Client will hire you direct, so you will be offered a comprehensive benefits package out of the gate.
Work schedule is 8:00am-4:30pm (Monday thru Friday). You will be expected to work on site every day.
#INDHP
Customer Service Manager - State Farm Agent Team Member
Team Manager Job 14 miles from Seattle
Job DescriptionROLE DESCRIPTION: Marcel Dore - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Manager - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.
If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
Work alongside your agencys team to ensure successful long-lasting customer relations.
QUALIFICATIONS:
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Ability to effectively relate to a customer
Property & Casualty license
BENEFITS:
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Health benefits
Profit sharing
Growth potential/Opportunity for advancement within my office
Licensing reimbursement after 3 months
Signing bonus for pre-licensed professionals
Customer Service Manager - State Farm Agent Team Member
Team Manager Job 10 miles from Seattle
Job DescriptionBenefits:
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Licensed Customer Service Manager
Job Summary:
The licensed customer service manager is accountable for leading and managing the customer service team to deliver exceptional service and support to clients. This role involves developing customer service policies, training staff, handling complex customer issues, and ensuring compliance with industry regulations. The manager will work closely with other departments to improve overall customer satisfaction and retention.
Key Responsibilities:
Team Leadership and Development:
Recruit, train, and mentor customer service representatives.
Conduct regular performance evaluations and provide feedback.
Foster a positive and productive work environment.
Customer Service Operations:
Develop and implement customer service policies and procedures.
Monitor and analyze customer service metrics to ensure goals are met.
Handle escalated customer issues and complaints in a timely manner.
Quality Assurance:
Ensure customer service interactions are aligned with company standards and regulatory requirements.
Regularly review and update training materials and operational procedures.
Conduct quality assurance audits and implement corrective actions as needed.
Customer Relationship Management:
Build and maintain strong relationships with key clients.
Gather customer feedback and work with other departments to implement improvements.
Develop strategies to enhance customer satisfaction and loyalty.
Compliance and Reporting:
Ensure the team adheres to industry regulations and company policies.
Prepare and present regular reports on customer service performance to senior management.
Maintain accurate records of customer interactions and transactions.
Collaboration and Communication:
Work closely with sales, marketing, and product development teams to address customer needs and concerns.
Facilitate regular team meetings to communicate updates and gather feedback.
Serve as a liaison between the customer service team and other departments.
Qualifications:
Education:
Bachelors degree in business administration, management, or a related field preferred.
Licensing:
Industry-specific license or certification may be required (e.g., insurance, financial services).
Additional certifications in customer service management (e.g., Certified Customer Service Manager (CCSM)) are a plus.
Experience:
Previous experience in customer service, with at least 2-5 years in a supervisory or managerial role.
Experience in the specific industry (e.g., insurance, finance, healthcare) is preferred.
Skills:
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in customer service software and CRM systems.
Analytical skills to assess performance metrics and identify improvement areas.
Personal Attributes:
High level of integrity and ethical standards.
Problem-solving and conflict resolution skills.
Ability to work under pressure and handle challenging situations.
Working Conditions:
Primarily office-based with standard business hours.
Occasional travel may be required for training, meetings, or client visits.
Flexibility to work extended hours during peak times or for urgent matters.
Compensation:
Competitive hourly rate with potential bonuses based on performance, travel incentives, and quarterly bonuses.
Benefits may include health insurance, retirement plans, and professional development opportunities.
By effectively managing the customer service team and ensuring high standards of service, a licensed customer service manager plays a crucial role in maintaining customer satisfaction and fostering long-term client relationships.
Call Center Supervisor
Team Manager Job In Seattle, WA
Job Description
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position(s):
Sea Mar is a mandatory COVID-19 and flu vaccine organization
Call Center Supervisor - Posting #27193
Hourly Rate: $26.62
Position Summary:
Full-time Call Center Supervisor position available for our Call Center located in White Center. We are looking for customer service oriented candidates who are bilingual in English/Spanish. The Call Center Supervisor is responsible for directing, supervising, and coordinating all functions and operations of the call center. They will be a working supervisor and as such, will frequently be serving in a Call Center Specialist capacity. This position establishes the initial communication between Sea Mar and outside callers. This individual has the responsibility of developing rapport with the patients or agencies that call into the organization and is integral in directing that person appropriately. The Call Center Supervisor is multi-functional and makes medical and/or dental appointments, appointment confirmation calls, contacts patients on behalf of Sea Mar via telephone, screens and processes incoming calls taking messages and transferring calls when appropriate.
Essential Duties and Responsibilities:
Supervises call center staff. (Recruitment, orientation and training, provide point of contact to call center staff, resource allocation, task definition, performance standards, performance feedback, cross training, performance evaluation, corrective action, shift scheduling, coordinate training, changes in policy that affect their department, and interface between management.)
Oversee access, customer service, compliance with scheduling guidelines, patient confidentiality, and accuracy and appropriateness of telephone transfers and message taking. Ensures that all policies and procedures are being followed and are efficiently implemented.
Works closely with and will be the point of contact for site managers and supervisors to obtain feedback on areas of concern or improvement and to ensure the delivery of efficient and effective customer service to clients and the public.
Will be responsible for delegating tasks that will ensure necessary completion of daily assignments. (Site Profiles, directories, provider schedules, etc. are up to date, daily appointment confirmation calls)
Assists in the preparation and implementation of departmental policies and procedures.
Will work closely with supervisor/managers/directors to keep staff informed of any changes in policies.
Works closely with clinic management on problems and issues related to patient flow, access and operations.
Responds to patient complaints and concerns in coordination with call center manager and clinic management when necessary.
Assists with compiling data and preparing reports relative to various phases of call center activities.
Assists with implementing and conducting audits relative to quality improvement activities.
Call Center Activities:
Greets patients and the public as they call into the call center in an enjoyable, friendly, and enthusiastic manner using the following script: “Good Morning/Afternoon/Evening, Sea Mar Community Health Centers, this is (your name), how may I help you?”.
Answers incoming telephone calls within 3 rings or less.
Limits on hold times to 2 minutes or less before returning to the caller.
Ensures that representatives are meeting the current daily ACD productivity standards at the Call Center.
Manages ACD to ensure that calls are being answered in a timely fashion.
Maintains professionalism and the willingness to help others at all times.
Demonstrates the ability to make independent decisions quickly when necessary.
Demonstrates sound problem solving skills and the ability to be diplomatic in the face of adversity.
Demonstrated ability to multi-task effectively, handles calls quickly and efficiently.
Screens and assesses incoming calls in a timely manner based on client needs including: directing patients and the public as they call into the call center to the appropriate individual, site, or department when appropriate; and taking and relaying messages to the appropriate department.
Makes medical appointments according to established protocol.
Demonstrates computer, software, and multi-line telephone proficiency as it pertains to call center duties.
Demonstrates proficiency and accuracy in updating client’s addresses and telephone numbers in Allscripts PM
Responsible that patient appointment confirmation calls performed at the call center are done 2 days in advance by reminding them of their appointment date/time, to bring their co-pay/minimum payment, insurance card if applicable and proof of income documents to their appointment.
Knowledge and proficiency with timely access and update of all Site Profiles including but not limited to: telephone extensions, business hours, provider names, provider numbers, provider schedules, and site directions.
Other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The person in this position must be able to work independently, organize their workload, meet productivity expectations, and maintain excellent customer service.
This person must be able to maintain confidentiality.
This person must have good organizational skills, be able to multi-task well and be self-motivated.
This person will demonstrate professionalism and appropriate boundaries in all interactions.
LANGUAGE SKILLS
Must possess the ability to read and interpret policies, procedures, schedules and other documents proficiently.
Must have excellent verbal and written communication skills.
Bilingual English/Spanish required.
MATHEMATICAL SKILLS
Must be able to perform basic mathematical functions: add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Must be able to solve problems, make independent decisions appropriately and reason deductively.
Desired Requirements/Qualifications:
High School diploma or GED required. Some college preferred.
Must have demonstrated leadership skills and at least two years previous ambulatory front office, call center or healthcare experience in a fast paced environment.
Previous supervisory experience preferred.
Must have excellent customer service skills and experience working with culturally and economically diverse communities.
Computer proficiency required (Microsoft Office & practice management software).
Additional Requirements
Pre-hire and annual employee health screening required
Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear a mask at all time during the flu season.
What We Offer:
Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:
Medical
Dental
Vision
Prescription coverage
Life Insurance
Long Term Disability
EAP (Employee Assistance Program)
Paid-time-off starting at 24 days per year + 10 paid Holidays.
We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.
How to Apply:
To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Nicholas Ramirez, Senior VP of Operations, at *****************************.
Sea Mar is an Equal Opportunity Employer
Posted on 12/5/2024
Please visit our website to learn more about us at ***************
You may also apply thru our Career page at
****************************************
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Office Manager (Business Administration Manager)
Team Manager Job 16 miles from Seattle
Job Description
Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group, the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 8 successful locations launched nationwide in under 2 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.
We are looking for a motivated Business Administration Manager, with a great personality, to manage the day-to-day operations of our office.
Key responsibilities of a Business Administration Manager:
Business Administration Manager will supervise all office operations such as; Payment Reconciliation, Accounts Receivables, Customer communication post job completion and customer satisfaction.
Manage customer experience through proper planning with Customer Care Team and Sr. Production Manager to ensure Installation goals are met.
Collection of customer payments as well as following up on missing payments.
Ensures compliance with company standards for cost control, waste reduction, quality, OSHA, safety, and complete and on-time delivery.
Responsible for driving a safety-minded culture and ensuring a safe work environment in the office.
Knowledge of business and management principles (budgeting, strategic planning, resource allocation and human resources).
Must have previous experience with ERP and/or CRM (Experience with Infor is a plus).
Strong understanding of Materials/Supply Chain and Product Flow.
Requirements
2-5 years of Office Management/ Business Administration Management experience in a construction, remodeling or manufacturing environment
Bachelors degree (preferred)
High level of proficiency in Microsoft Office (Word, Excel and PowerPoint)
Experience using NetSuite or Infor (Highly preferred)
Details:
Monday- Friday, 8:00am- 5:00pm (flexibility as needed)
$78,000+ based on experience
Benefits
401(k) with matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Front Office Manager - Oral Surgery
Team Manager Job 8 miles from Seattle
Job Description Role and Responsibilities
The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure best possible patient experience.
Oversees the daily work activities of the front office and patient flow.
Responsible for hiring, onboarding, and coordinating training schedule for new front office team members.
Assists with discipline of team members in accordance with company policy.
Provides annual reviews for front office team members.
Creates front office team member schedules.
Maintains office equipment including cleaning, maintenance, and repairs.
Provides clerical support when needed to assist front office team.
Maintains proper inventory of office supplies.
Maintains the highest standard of professionalism and customer service.
Performs other related duties as assigned.
Education and Experience
High school diploma or equivalent required.
College education preferred.
Two years of administrative and clerical experience required.
Medical or dental experience required.
Skills and Abilities
Basic office skills such as typing and filing.
Proficient with Microsoft Office Suite or related software.
Extensive knowledge of office management procedures.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to quickly find solutions that enhance the patient experience.
Ability to work cross functionally with other team members.
Core Benefits & Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Financial Well-Being
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Life Insurance
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Short Term and Long Term Disability Plan
Festival Box Office Assistant Manager
Team Manager Job In Seattle, WA
Job DescriptionABOUT US SIFF's mission is to create experiences that bring people together to discover extraordinary films from around the world. It is through the art of cinema that we foster a community that is more informed, aware, and alive.
OVERVIEW AND IMPACT:Reporting to the Associate Director of Audience Development , the FESTIVAL BOX OFFICE ASSISTANT MANAGER assists with all aspects of ticket sales and management of box office staff and operations. This position provides excellent customer service to all SIFF customers, guests, volunteers, and staff within SIFF’s policies and procedures for the 2025 Seattle International Film Festival.
DATES OF EMPLOYMENT
March 31 - June 2, 2025
REPORTING RELATIONSHIP
Associate Director of Audience Development
COMPENSATION:
$24/hour
PRIMARY SUPERVISORY RESPONSIBILITIES
Festival Theater Assistant Manager
Festival Box Office Staff and Volunteers
PRIMARY DUTIES & RESPONSIBILITIES:
Assists the Associate Director of Audience Development with hiring, training, scheduling, and onsite supervision of Festival Box Office Staff
Supports box office operations onsite at venues for assigned events.
Assists with overseeing festival pass creation, distribution, and tracking
Assists with processing internal complementary ticket orders
Provides daily, weekly venue ticket reporting as requested
Attends Festival staff meetings representing the box office as required
Other duties as assigned
IDEAL QUALIFICATIONS
2+ years experience managing and training staff and/or volunteers
2+ years experience in customer service
2+ years experience with cash handling
1+ years experience working in ticketing systems, Elevent experience preferred
Comfort with technology and the ability to effectively communicate troubleshooting steps with customers
Proficient knowledge of MS Office Suite, Google Suite
Previous experience in Film Festivals preferred
Availability to work nights and weekends
IDEAL CANDIDATE WILL
Demonstrated ability to work with diverse, creative personalities
Ability to work effectively alone and with a team
Strong organizational skills and ability to prioritize, problem solve and multitask
Excellent written, verbal, and interpersonal communication skills
Ability to exhibit consistent follow-through and can work under time constraints
Ability to maintain confidentiality with information
Be organized and detail oriented
Have strong problem solving skills
Have superior leadership and management skills
Have the ability to adapt quickly
Demonstrated ability to remain calm during stressful situations
Poses a strong dedication to teamwork and fair play
Poses a professional demeanor; outgoing and friendly personality
SIFF is an equal opportunity employer. We seek to hire candidates that reflect the cultural diversity of our community. We welcome and encourage qualified candidates from all national, religious, racial and ethnic backgrounds, from all gender expressions and sexual identities, and from persons living with disabilities, to apply to become a part of our organization.
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Office Manager
Team Manager Job In Seattle, WA
Job Description
Etz Hayim owns and operates the brands Cycling Frog and Lazarus Naturals, as well as a sprawling operation that spans from farming over 300 acres of hemp, extraction, chemical processing, packaging, supply chain and warehousing to support both brands and private label customers.
Lazarus Naturals was founded in 2016 to make quality hemp-based CBD accessible to everybody. It's why we own our manufacturing process from start to finish - beginning at our hemp farms in Central Oregon to our extraction, formulation, and packaging - all to deliver safe, effective CBD at an affordable price. We provide a 60% Assistance Program to veterans, individuals with disabilities, or those experiencing income challenges, because we believe everybody should be able to experience the benefits of CBD regardless of their financial situation.
Cycling Frog is normalizing the consumption of casual use THC products. We are on a mission to make THC convenient, affordable, and fun by making a sessionable THC beverage the same price as a beer or soda. We want to change the way THC is consumed and viewed by our society by focusing on lower potency, ready to drink beverages that can easily fit into anyone’s lifestyle. Under the Federal Farm Bill it is legal to sell these low potency THC products across all 50 states via the internet, and anywhere you can grab a beer.
The Office Manager (IT and HR) will be responsible for overseeing various administrative, information technology, and human resources functions within the location. This role requires a multi-faceted individual who can efficiently manage office operations, support the IT needs of the team, and provide essential HR support.
Key Responsibilities
1. Maintain a well-organized and efficient office environment
2. Manage office supplies, equipment and inventory
3. Coordinate office maintenance repairs, and improvements
4. Assist with event planning and coordination for company meetings and events
5. Maintain IT policies and procedures to enhance data security
Information Technology IT Support
1. Manage the IT assets in Seattle, including computers and peripherals
2. Collaborate with the IT department in Portland for problem resolutions and direction
3. Maintain IT policies and procedures to enhance data security and hardware upkeep
Human Resources (HR) Support:
1. Assist in the recruitment and onboarding process, including scheduling interviews
2. Work with the HR department on processes and procedures
3. Participate in employee engagement initiatives and foster a positive work environment
General Administrative Support:
1. Manage calendars, meetings, and appointments for senior management
2. Prepare and manage internal and external communications
3. Assist with Travel arrangements and expense reports
4. Handle confidential and sensitive information with discretion.
Kitchen’s:
1. Light cleaning of the kitchen’s upkeep, dishwasher loading/unloading, wiping down counters/tables, etc.
2. Maintain fully stocked, organized clean kitchens, and ensure that all past due and unsafe food is properly disposed of.
Ability to manage several projects and tasks simultaneously.
Handle confidential information
Run business errands
Other duties as assigned.
Qualifications
● College degree or the equivalent combination of education, training and related business experience
● 5+ years’ experience in an office, administrative or clerical setting
● Proficient with Google applications as well as Microsoft Office
● Strong writing, communication, and math skills
● Strong team player who is willing to go above and beyond
● Must be Detail oriented
● Valid Driver’s License, with a vehicle and current insurance.
At Etz Hayim Holdings, S.P.C., we are committed to taking proactive measures to leave the world a better place than we found it. Our efforts encompass the prioritization of people and the planet. As such, we are resolved to the following goals for the year 2024 and beyond:
● Reducing our Waste and Practicing Environmental Stewardship
● Giving Back Time to Our Neighbors and Planet
● Sharing Wealth with the Most in Need
● Seeding the World with the Wonders of Hemp Cannabinoids
In order to hold ourselves to account, first and foremost, we will continue to press ourselves to adhere to our already-innate values of social and economic responsibility. Furthermore, to better hold ourselves to environmentally-responsible American enterprises.
Benefits
Comprehensive benefits (medical, vision, and dental insurance)
Employee discount program
Fully stocked kitchen
401K plan
FSA & commuter benefits
This is a full-time role based in Seattle, Washington.
Interested parties are encouraged to include a cover letter detailing why you think you could be a great fit, along with an updated resume. Thanks, and we look forward to hearing from you.
Veterans strongly encouraged to apply.
Lazarus Naturals is proud to be an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary Range: $60,000.00 - $80,000.00
Team Supervisor Phlebotomist
Team Manager Job In Seattle, WA
When you join our team as a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Supervise blood collection staff, including training and performance
Drive for results and to serve others with a high level of respect for customer service
Take the time to personally connect with donors listen to their stories and help them understand the value of their donation
Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again
Standard Schedule:
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays. Overnight travel may be required in some locations.
Schedule is provided two to three weeks in advance
Pay Information:
Starting rate $69,480.Pay may increase depending on experience
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Bachelors degree OR a combination of education and work experience (four to eight years of work experience in a related field) required
Minimum two years of supervisory/leadership experience
Customer service experience and effective verbal communication skills are required.
Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required
A current, valid driver's license with good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
We conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT etc)
Prior leadership experience exceeding 2 years in healthcare setting
BENEFITS FOR YOU:
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Regional Team Lead
Team Manager Job In Seattle, WA
Job Description
OUR COMPANY:
EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Regional Lead, you will have responsibility for the leadership, mentoring and development of a team of field technicians in a specific geography. Involved in the day-to-day installation activity the regional team lead will provide guidance on how to deliver projects to the EOS standard. When required the regional team lead will provide the necessary training to ensure EOS standards are maintained and ensure a training program is in place to address ongoing development of the team.
KEY RESPONSIBILITIES:
Build trust between team members.
Inspire and motivate teamwork for achieving goals.
Influence valuable changes.
Be open to new ideas coming from team members.
Consult frequently with key team members.
Establish an open discussion for decision-making.
Distinguish the team from others – create an identity for the team
Train new resource on EOS/client standards
Participate in the development of the EOS/client standards providing ideas on how they can be improved
Ensures all employees receive the appropriate training and education, including ongoing compliance training.
Ensures compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care.
Practices cost improvement strategies, maintaining profitability and growth of area.
Provide support to the PMO team in the correct selection of field resource to ensure successful project delivery
Implements location-specific and area quality goals and action plans in order to achieve quality standards.
Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent.
Participate in the hiring of new field resource
Ensures all employees receive the appropriate training and education, including ongoing compliance training.
ESSENTIAL CRITERIA:
Must have experience leading teams of AV Technicians
5 years' experience in the field installing Audio Visual hardware on large scale projects
Must be able to read and understand plans to ensure everything is done correctly
Must be agile, and exhibit a strong sense of urgency
Must be responsive, efficient, have excellent customer interaction, and exhibit a high level of professionalism
The ideal candidate will not find difficult tech problems deterring or frustrating, but intriguing and will welcome the challenge
Good organization and time management skills with proven ability to manage multiple priorities
Good written and verbal communication skills
Must have critical thinking and problem solving ability
Be flexible and adaptable to change and hours of work, to meet the needs of the customer
DESIRABLE CRITERIA:
Installation of Audio Visual hardware to a high standard
Worked on large scale GC led projects
Configuration of typical Audio-Visual hardware (Crestron, Biamp, QSC, Extron, Cisco, Poly (HP), Logitech, Zoom, Neat, Shure etc.)
AVIXA CTS Certification is desired, with plans to complete CTS-I in the future
OSHA 30 Certificate is highly desired
SST Certificate is highly desired (New York Region)
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor.
#LI-CC1
Pay Range$110,000—$130,000 USD
Office Manager - State Farm Agent Team Member
Team Manager Job 8 miles from Seattle
Job DescriptionBenefits:
Opportunity for advancement
Training & development
401(k)
ROLE DESCRIPTION: Theresa Nguyen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Office Manager - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Oversee the daily operations of the office.
Manage office staff and delegate tasks.
Ensure a smooth workflow and efficient use of resources.
Handle administrative tasks such as scheduling and correspondence.
Maintain office supplies and equipment.
Implement and enforce office policies and procedures.
Coordinate with other departments to support agency operations.
QUALIFICATIONS:
Proven experience in office management or administrative roles.
Strong leadership and team management skills.
Excellent organizational and multitasking abilities.
Proficiency in office software and management tools.
Strong communication and interpersonal skills.
Ability to handle confidential information with discretion
Property and Casualty license (must be able to obtain)
Life and Health License (must be able to obtain)
Interest in Financial Services/Securities preferred
Agency Team Lead
Team Manager Job In Seattle, WA
Job Description
We are looking for a motivated Agency Team Lead to build and lead a team of sales agents. Duties of the Agency Team Lead include nurturing long-lasting relationships with clients and fellow team members. The ideal candidate should have strong communication skills, the ability to handle rejection well, and a growth mindset. If you have previous experience in sales or leadership, we’d like to meet you. Ultimately, a successful Agency Team Lead will contribute to the overall sales growth of the company.
Responsibilities:
Develop and manage a book of business with long-lasting client relationships
Ability to hit sales quotas
Conduct interviews and select new agents to build a strong sales team
Attend weekly team meetings and training calls
Uphold the values of the company
Stay up to date on industry trends
Requirements:
Strong communication and negotiation skills
Goal-oriented and data-driven
Excellent interpersonal skills
Ability to obtain a Life and Health insurance license
Sales experience is preferred, but not required
Bilingual in Spanish and English is a plus
Office Manager
Team Manager Job 21 miles from Seattle
Job Description
ROLE:
As a Lead Chiropractic Assistant, you are responsible for providing an exceptional customer experience to all patients of Chiro 1st. Your job is to provide white-glove service by working with each patient to ensure they receive timely, comprehensive responses to inquiries and to improve upon any areas of potential dissatisfaction. You will be expected to provide support to teammates while providing exceptional customer service to patients. To be a successful Chiropractic Assistant, one must excel at working directly with patients to problem solve or answer questions, think critically, communicate with patients and teammates, and identify opportunities for improved customer experience.
You are the Chiro 1st patient's main POC throughout their wellness journey, and therefore you are expected to maintain an enthusiastic “can do” attitude to provide them the necessary resources before, during, and after the wellness experience.
RESPONSIBILITIES:
Provide exceptional support to Chiro 1st patients, fellow team members, and management teams by responding to requests in a timely and comprehensive manner
Treat every patient with a “white-glove” service mentality embodying our core values in your responses, ensuring that all inquiries via phone, email or SMS are answered specifically to the concern of the individual patient
Make outbound calls to Re-Activate old patients
Ensure that all patients receive daily prescribed treatment
Handle patient escalations via phone, email, and SMS with professionalism and accuracy
Own internal patient service processes ensuring compliance and accurate reporting.
Create and Present financials based on Doctor recommendations
Leave every Chiro 1st patient with a positive experience to increase brand awareness and build a strong sense of community
Provides regular input to Operations Manager on reporting, areas of improvement related to patient experience and satisfaction, and process improvements
Assist with ongoing creation and development of SOPs that support our Customer Experience objectives
REQUIREMENTS:
At least 1+ year of professional experience in Customer Service, Client Experience or other front-facing luxury guest experience position
Strong customer orientation with desire and willingness to help provide the possible customer experience
Able to self-direct and properly manage one’s time, strong sense of urgency and autonomy
Experience in building and maintaining strong relationships with customers
Excellent communication skills, both written and verbal
Experience with Microsoft word and Excel, or Google Docs and Sheets
Ability to learn quickly and execute at a high level with speed
Ability to work under stress and pressing deadlines
Able to make autonomous decisions of how to handle customers based on position training, company moral/values and set guidelines
Able to handle difficult conversations regarding upset customers and de-escalate those situations
Able to work between the hours of M-Th 8AM-6:30 PM and F 8-1:30 PM; Must be flexible and able to work additional hours/weekends if the situation warrants it
Able to multitask efficiently and without issues
Generally reachable and responsive to slack during working hours
Generally reachable outside of work hours for communication
RESULTS:
Patient issues and requests revolving around service are documented and resolved
All statistics are recorded in CRM by EOD each day
Patients are supported in a consistent, friendly and enthusiastic manner
All policies and procedures are followed to optimize the patient experience and ensure high-value engagements with each patient
CA remains up to date on the service/products to demonstrate technical and strategic competence when handling support inquiries or questions
Able to run patients through their exercises
Able to successfully route a New Patient through the Consultation and Financial presentation
Consistently follows escalation protocol put in place by the Director of Operations
Resolve non-escalated inquiries on average within 24-hours
Maintain an average response time of
Maintain a Kept Appointment % above 85%
Maintain a Future Appointment % above 85%
Create loyal brand advocates through WOW experiences
BENEFITS:
Chiro 1st believes great people are at the center of every successful business.
Medical Benefits
Flexible PTO
Chiro 1st CORE VALUES
Our core values are the heart and soul of this incredible company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
Competitive Greatness
Be at your best when your best is needed. Enjoyment of a hard challenge. Those who have the drive to constantly improve, the superior intellect and long term commitment to see incremental improvements become compounding returns.
Sincere Candor
Have the self awareness to accurately perceive and communicate hard truths that improve others and self, the courage to do so, and the humility to accept them, even when it hurts. Nothing great can be built without feedback: internally or externally.
Unimpeachable Character
Be the type of person with whom people are always proud to associate, personally and professionally. We look for true alignment of thoughts, words, and actions towards a goal worth pursuing.
GSD - Get Sh&t Done
We are a team that rolls up our sleeves and digs in to deliver outstanding results. We don't spend time looking for reasons why we can’t do something, instead we execute with a can do attitude.
Office Manager
Team Manager Job 23 miles from Seattle
Job Description
We create communities where employees thrive in their work, helping our residents thrive in their homes.
We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone.
Atria Senior Living’s family of brands has immediate openings for individuals looking for a career with competitive pay and outstanding benefits, including:
Paid holidays and PTO
Community employees may receive annual anniversary rewards dependent on classification
Benefits package also includes Health, Dental, Vision, and Life Insurance
Retirement Savings Plan / 401(k) employer match
Tuition reimbursement (U.S Based Communities)
*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
Responsibilities
What you will do as an Office Manager
Manage the community’s finances, including the accounting and business office functions.
Perform payroll administration.
Handle financial-based concerns from residents and/or their families.
Recruit, interview, hire, onboard, and train new team members.
Manage and direct all accounts receivable and accounts payable functions, including collections.
Qualifications
High school diploma or General Education Degree (GED)
Associate or bachelor’s degree in Accounting, Business, Finance, or related field preferred
Three (3) or more years of experience in business office management
Knowledge of state, federal, and/or provincial employment standards and practices
Ability to perform or learn budget analysis and variance reporting
Proficient in using Microsoft Office and standard office equipment
Apply today to join the Holiday by Atria team.
Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.
MSTC Instructor/Operator Team Lead
Team Manager Job 25 miles from Seattle
Job Description
TITLE: Instructor/Operator Team Lead
FULL-TIME
COMPANY: Advanced Computer Learning Company, LLC (ACLC)
Please upload a copy of your current certifications in addition to your resume.
Job Details
Instructor/Operator Team Lead
The I/O-Team Lead role provides training support services for the Medical Simulation Training Center (MSTC), which carries out medical instruction and skill validation for the 68W Combat Medic in accordance with accepted medical practices established by the US Army Medical Center of Excellence (MEDCoE) Directorate of Simulation Directorate (DOS) under the Combat Medic Sustainment Division (CMSD).
The I/O-Team Lead will be capable of instructing a mixed population of inexperienced and seasoned soldiers across all MOSs. Training will be conducted in the classroom, simulation lab, and field settings.
Normal working hours for this position are Monday through Sunday from 0800 - 1700 excluding Federal Holidays with an expectation of no more than 40 hours per work week with a one hour unpaid lunch daily.
The I/O-Team Lead will conduct training with the approved and standardized programs of instruction (POI) and simulation scenarios.
The POIs include but are not limited to the following:
Medical Education and Demonstration of Individual Competencies (MEDIC) TC8-800 MEDIC Tables I-VIII as approved by the DOS Directorate
Basic Life Support - In accordance with the Military Training Network (MTN) and the American Red Cross (ARC) guidelines
Adult CPR and AED - - In accordance with the MTN and ARC guidelines
Advanced Life Support - In accordance with the MTN and ARC guidelines
Pediatric Advanced Life Support - In accordance with the MTN and ARC guidelines
CMSD/NREMT approved 24-hour EMT Refresher
CMSD/NREMT approved 60-hour NRP Refresher
Combat Life Saver
Tactical Combat Casualty Care as prescribed by DHA and approved by the Joint Trauma System (all levels)
All other courses as approved by PEO STRI, the DOS Directorate and ACLC
Responsibilities:
Will be the ACLC Program Management Office Representative (PMO) at their respective MSTC site
The I/O Team Lead will seek to ensure customer satisfaction and professional and ethical behavior of all I/Os at that site
Will ensure that course scheduling is sufficient to meet an annual throughput of 2500 students (without BMM)
Provide annual site training schedules and advise PMO if training is cancelled
Will schedule I/Os for all POIs instructed with a class schedule
Will provide weekly training status updates to the PMO
Will report monthly throughput to the PMO (actual, not land use)
Will approve all employee timecards and review/approve PTO/Sick
Will report all absences of contract staff in real-time to the PMO
Will report all complaints/concerns regarding contract staff immediately to the PMO
Will refer any requests for training outside the above courses immediately to PMO
Will keep the PMO advised of any site visits by government officials
Ensure that all POIs are instructed to the standards set by the credentialing authority
Provide all podium instruction without the use of Borrowed Military Manpower (BMM)
Provide all Table XIII Skill Validation without the use of BMM
Complete all required administrative duties for the MTN courses (BLS, ALS, PALS), including compiling student rosters, and course critiques, inputting all student data into the ARC course database to issue certifications, and issuing certifications promptly.
Maintain all ARC course records following the MTN policies and procedures handbook
Hold the role of BLS, ALS, and PALS Program Director for the MTN courses (as assigned by ACLC)
Hold the role of BLS, ALS, and PALS Program Administrator for the MTN courses (as assigned by ACLC)
Compile semi-annual and annual MTN reports and deliver them to the MTN on schedule
Assist with and or complete administrative duties for all POIs as instructed by ACLC
Conduct basic preventative maintenance on low and high-fidelity medical training manikins/ equipment task/trainers
Perform PMCS (daily, weekly, monthly and annual maintenance) on all equipment and document it appropriately
Report any inoperable equipment to the TOR
Troubleshoot all high fidelity training manakins with the vendor (when under warranty) and send out for service when needed
Work with the appropriate ATMP contact for maintenance on out-of-warranty manakins/task trainers
Conduct weekly Class VIII and durable item inventories and regularly report statuses to the Technical Office Representative (TOR) and Course Coordinator
Work with the training unit to assist the unit in preparing for training to include equipment use, preparation and clean up.
Set up and breakdown all required training equipment for each POI instructed
Provide course rosters and sign in sheets to the Course Coordinator
Prepare all student course handouts
Provide After Action Reviews for each student trained to the PMO
Possess presentation skills to train and educate students/ employees on technical material and applications.
Exercise planning, management, and operator support (including but not limited to Instrumented Systems, Scenario Development, Military Exercise Support, Operations Control, and Oversight support).
Instruct all Warrior, Leader, Individual, and collective medical tasks as they apply to the operational force.
Conduct Train the Trainer courses on all medical readiness tasks required to train on TC3X
Other duties and responsibilities in accordance with the Performance Work Statement as assigned by ACLC
This list of responsibilities is not all inclusive and is subject to change at the discretion of the employer.
MINIMUM QUALIFICATIONS:
I/O-TEAM LEADs shall be current in and maintain National Registry of Emergency Medical Technicians (NREMT) certification at the Emergency Medical Technician (EMT) or higher level (Nationally Registered Paramedic preferred).
Must be Basic Life Support certified by the ARC
Must be Basic Life Support Instructor qualified by the ARC
Must be Basic Life Support Instructor Trainer qualified by the ARC
Must complete MEDIC Tables I-VII and Table VIII validation annually
Must complete any additional instructor certifications as required by the DOS Directorate and the CMSD to instruct approved POIs.
Must affiliate with ACLC site codes under the NREMT and complete all required training for recertification.
Must be able to instruct all POIs
I/O-TEAM LEADs must possess comprehension skills for understanding the course material and be able to apply knowledge to the presentations.
I/O-TEAM LEADs must be familiar with computers and possess basic Microsoft Office suite skills.
Knowledge of staff positions required to establish and operate program site codes, training centers, etc.
Must be a U.S. citizen and able to obtain and be eligible to obtain a Contractor Common Access Card (CAC)
I/O-TEAM LEADs shall comply with one of the following requirements:
A former 68W or 18D Noncommissioned Officer (NCO) Advanced Leader Course (ALC) graduate).
A former Navy Enlisted Classification (NEC) 8404 or Navy Independent Duty Corpsman E-6 or above.
A former Air Force 4NOX1, or an Aerospace Medical Service (4NOX1) E-6 or above
Currently licensed as a Registered Nurse, Physician Assistant or Physician.
JOB CONTEXT / PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is operating in classroom settings, lab settings, and field conditions. The employee must regularly lift and /or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to stand, sit, walk, bend, stoop, kneel, and crouch. Specific vision abilities required by this job include Close vision. While performing the duties of this Job, the employee is regularly required to sit, to use hands/fingers to handle or feel; reach with hands and arms and communicate by talking or hearing.
Advanced Computer Learning Company, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Posted by ApplicantPro
Operations Team Supervisor
Team Manager Job 25 miles from Seattle
Are you looking for an opportunity that is more than a job? Plant your roots and grow with Clean Earth. Here at Clean Earth, you will have the opportunity for a career in the growing field of environmental sustainability. Clean Earth provides waste solutions to retailers, pharmacies, hospitals, government operations, harbors, manufacturers, and consumers. Clean Earth ensures a cleaner, greener planet for generations to come. You could be part of the solution!
One of Clean Earth’s core values is Employee Care, which means taking care of our employees in a variety of ways. Clean Earth takes great effort to ensure your safety by following all safety protocols and providing the best equipment for your protection. You will also have benefits that include medical, wellness, dental, vision, 401k with match, accident, life, and many other optional plans to protect you and your family. Additionally, we have a strong track record providing opportunities for internal advancement, so you can continue your career growth.
Clean Earth is proud to be a part of Harsco, a global leader in environmental solutions, which was named by Newsweek as one of America’s Most Responsible Companies in 2021.
Job Description
The pay for this position is $27.50/hour.
The Operations Supervisor is a key supervisory position that ensures every order’s details are completed in a timely and cost-effective manner through leadership, training, and effective communication within the incumbent’s team. This position is responsible for performing and overseeing the operation and maintenance of facility including managing employees, implementing daily job tasks, and meeting production goals in a safe and compliant manner. The incumbent is guided by policies and assignments received from the Facility Manager and Plant Production Supervisors
Primary Responsibilities (Essential Functions):
Lead a team of employees engaged in hazardous waste management and processing. The roll will spend approximately 20 – 30% of their time planning, organizing, directing the team and reviewing the work of employees on the team, and 70 – 80% of the time implementing the plan with their team members.
Ensure safety and compliance are the priority by leading daily tailgate meetings, completing daily inspections and ensuring their team is following all Health & Safety/Job Safety Analysis (JSA's) procedures as outlined in Clean Earth procedures and policies.
Communicate to management each day’s progress, facility needs, difficulties and changes in operations so the team can adapt to changing conditions.
Trains technicians and operators on-the-job in equipment operation, service line processes and necessary paperwork. Provide training and coaching to team members as needed
Maintain records for DOT, EPA, City and State officials as assigned
Supervise and operate fork trucks and other heavy equipment when properly trained to move materials for storage / loading and off-loading
Plan, organize, assign, direct, and review the work of employees engaged in the operation and maintenance of the wastewater treatment plant, the advanced water treatment facility and the disposal facilities
Perform other duties as assigned
Qualifications
Basic Required Qualifications:
High school diploma or GED
2 or more years of prior experience working with hazardous materials.
Ability to operate equipment, including a forklift and pallet jack
40 Hour Hazwoper
Ability to wear company provided personal protection equipment including eye protection, steel toed shoes, hard hat, gloves, Tyvek coveralls, and respirator
Preferred Qualifications:
Associates or bachelor’s degree in Chemistry or an Environmental Sciences field Two or more years of experience sampling and receiving hazardous waste Knowledge of OSHA, DOT, and RCRA Regulations
Proficiency with Windows based programs (i.e. Excel and Word)
Additional Information
Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a difficulty applying for any job posted on Enviris Clean Earth’s website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.
Office/Administrative Manager
Team Manager Job In Seattle, WA
Job Description
ZGF is seeking an experienced operations professional to join our team as an Office/Administrative Manager in our Seattle, WA office. We seek self-directed, solutions-oriented individuals who excel in collaboration and communication, embody a strong hospitality mindset, and can skillfully balance the need for high-quality support for design professionals with operational requirements.
As Office Manager, you will….
Be responsible for day-to-day office management and operations, including facilities and vendor relationships
Manage the local administration team including training, workload evaluation, performance reviews and mentorship, with a commitment to their professional development and growth
Collaborate with office leadership and other departments to effectively support design excellence
Maintain the aesthetic of the office and strive for an exceptional experience for staff and visitors
Coordinate with building management to ensure the office is clean, functional, safe and secure
Communicate and positively influence compliance with policies and procedures, ensuring widespread understanding of content and impact
Develop and track annual administrative budget in collaboration with others
Review and approve timesheets and expenses related to office overhead
Manage and coordinate office wide functions and events
Create, maintain and communicate emergency preparedness plan for the office and staff; lead Safety Committee
Work with other administration leaders firmwide to identify efficiencies, create standards, and ensure consistent practices
Qualifications:
Experience in Office Management/Office Operations
Experience managing a team of 5+ people
Minimum Bachelor’s degree preferred
Experienced in general and executive level administrative responsibilities
Leadership and organizational expertise
Professional and articulate with outstanding communication skills, adept at engaging effectively with a diverse range of staff across various disciplines
Demonstrated ability to maintain a high level of confidentiality and discretion with regard to project, business and personnel matters
Demonstrated ability to work independently and prioritize effectively
Proficient in the Microsoft Office Suite, with high proficiency in Outlook, Teams, Word and Excel
Prior experience in a design-related professional services environment preferred but not required
Knowledge of architectural/engineering terminology a plus, though not required
Valid driver’s license
Base Salary Range
$110.000 - $130.000 annually depending on experience
Benefits
ZGF Employees Enjoy Medical, Dental and Vision coverage with a generous employer contribution, HSA with employer contribution, 401k with employer match, 4 weeks of PTO and 10 paid holidays per year, paid parental and family leave programs.
Apply With:
Cover letter
Resume
ZGF Architects LLP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We invite qualified candidates to apply online posting cover letter and resume.
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