Team Manager jobs in Solon, OH

LOVE TO TALK SPORTS? Dunham's Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham's Bait & Tackle. Today we have over 250 stores in over 25 states from Maryland to Montana. We are looking for smiling, enthusiastic individuals with knowledge of sporting goods, merchandising skills and most importantly the ability to provide our customers an excellent level of service. This is a fun, fast-paced work environment with variety in the day to day operation of the store. Benefits Include: Merchandise discount Health, dental and vision coverage Prescription plan Life, STD, LTD insurance Vacation and Personal days 401(k) savings plan Dunham's is an Equal Opportunity Employer Responsibilities: Operational, merchandising, administrative functions within the store. Leading and training a staff in providing exceptional customer service. Store opening and closing responsibilities. Driving sales through customer service and report analysis. Qualifications: Must have 2 years of retail management experience. Strong organizational and leadership skills and interpersonal/communication skills; as well as problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to provide our customers with a high level of service, as well as train and motivate the staff to do the same. Build enthusiasm within the store to create a positive work environment. Merchandise knowledge preferred, such as apparel, field & stream, footwear, exercise, and general athletics. Availability to work any hours the store is open.

A DIRECT HIRE job opportunity is available through Storm Search. We are searching for an Operations Manager in the Greater Akron area. GENERAL RESPONSIBILITIES: The Operations Manager is responsible for all aspects of Manufacturing. The Operations Manager supervises and coordinates activities of supervisors, managers, and workers, and should be engaged in all phases of plant operations. This includes scheduling machines and departments as needed, monitoring the quality of the work produced and assuring work meets company standards. The Operations Manager is responsible for the training and the performance of each employee in the department. The Operations Manager is also responsible for identifying better ways of getting the work done and improving upon the existing process, while monitoring the budget for manufacturing. The Operations Manager also manages all items related to maintenance and maintenance personnel. CLIMATЕ: Work is done in conjunction with all functional departments and plants. Must be conscientious about accuracy and communication of details. Work is often subject to time, and deadline pressures. Considerable time will be spent working in team meetings. Need to ensure customer project needs are met while achieving critical project metrics. PERFERABLE QUALIFICATIONS: Education or Experience: Bachelor's degree, preferably in Engineering or Business or 8 plus years in an Operations Manager's position or equivalent. Training and Experience: Recent experience in Project Management, Manufacturing and Plant Management. This should include good technical skills, organizational skills, and people management skills. Minimum of 3 years' experience in a supervisory position. Extensive knowledge of manufacturing which should include but not be limited to grinding, burning, plasma cutting, tooling, metal cutting, shipping, receiving, quality, purchasing, subcontracting, CAD /CAM, and scheduling. (3-5 years exp.) Familiar with creating and monitoring KPI Metrics. Understanding of Union Environments.

Buyers Products company, a leading manufacturer in the work truck industry, is searching for a Fulfillment Operations Manager to add to its distribution team. Key Responsibilities: Lead fulfillment operations across multiple shifts, including picking, packing, shipping, and staging Ensure staffing levels, training, and workflows align with service levels and volume requirements Use operational data and KPIs to monitor performance and identify areas for improvement Solve recurring issues through root cause analysis and practical solutions Maintain a clean, safe, and well-organized work environment Help develop and prioritize opportunities to improve processes for associates and customers Collaborate with receiving, inventory, planning, and business intelligence teams to ensure smooth operation Coach and develop supervisors and hourly associates to support team performance and growth Be actively engaged on the warehouse floor; must be able to lift up to 40 lbs and work around powered equipment Required Qualifications 5-8 years of experience managing fulfillment, distribution, or warehouse operations Proven ability to lead teams in a pick/pack/ship environment Strong working knowledge of warehouse management systems (WMS) Clear and effective communicator with strong leadership and accountability skills Data-driven and process-oriented; able to manage and act on performance metrics Experience leading multiple shifts or cross-functional teams Able to work in a fast-paced, physically active environment Preferred Qualifications Familiarity with warehouse automation and orchestration systems Background in continuous improvement (Lean, Six Sigma, etc.) Experience with RF systems and inventory control Exposure to multi-site or multi-state operations Comfort working in a BI-supported, metrics-driven culture Education Background: Bachelor's Degree Required in Engineering, Supply Chain Management, or related field or equivalent experience Physical Requirements and Work Environment: Standing, Walking and Sitting for extended period of times Mobility and dexterity to move around operating machinery and powered industrial equipment About Buyers Products Company Established in 1946, Buyers Products Company has grown to become a leading manufacturer in the work truck industry. Buyers Products specializes in durable truck boxes, heavy duty towing equipment, hydraulics, controls, and all-season trailer accessories. The Buyers line of snow and ice equipment includes SnowDogg snowplows, SaltDogg spreaders, and ScoopDogg snow pushers. As a privately held, financially strong company, we continue to invest heavily in growth. We've recently doubled the square footage of our distribution center, and added significant warehouse automation and orchestration systems. For more information, or to apply to this position, please visit **********************

Avery Dennison is seeking a Team Manager (Production Supervisor) to join the Cleveland Films Facility in support of our Coating Operations in Mentor, OH. The successful candidate will be an energetic leader with a proven track record of continuously training, developing, motivating, and coaching team members. The Team Manager will provide front-line leadership and direction for all Safety, Quality, Service, Productivity, Cost Reduction, and People objectives and goals within an assigned area of the facility while meeting internal and external customer needs. As part of our team, this individual will report to the Value Stream Manager and operate under general guidance from Plant Leadership to ensure execution of daily operational efficiencies, implementation of key business objectives, and leadership of key people initiatives. This role is on a Dupont Schedule which will be 12 hour shifts as follows: 4 night shifts, 3 days off 3 day shifts, 1 day off 3 night shifts, 3 days off 4 day shifts, 7 days off In your role as Coating Team Manager, delivering on these responsibilities is critical to success: * Perform general management duties, exercising usual authority concerning staff, performance appraisals, promotions and terminations. Responsible for training and development staff, estimating resource/labor needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies. Maintain all timekeeping, overtime and vacation records and schedules. * Act as a team role model and change-agent. Positively lead and influence team members to partner together to achieve individual and business goals. Model and promote the Corporation's Code of Business Ethics and Values * Regard safety as a core value: Lead the efforts to create a safety conscious environment; be actively involved in safety initiatives. Lead monthly safety meetings and daily safety huddles. Lead 5S activities, housekeeping, and recycling programs. * Responsible for key operational measures within business unit (service, quality, productivity, cost, safety); able to measure performance of team against performance targets and provide feedback for continuous improvement. * Maintain quality control processes to ensure products/services meet quality standards; lead implementation of process improvements. Drive improvement strategies in all key metric areas; manage production flow, staffing schedule and resources to budget and plan. * Collaborate with other functional areas to resolve problems and develop improved manufacturing processes. Make efforts to reduce manufacturing waste and process complexity. Education: * Bachelors degree in Mechanical, Chemical, or Industrial engineering preferred. Experience in a technical/mechanical setting in conjunction with a demonstrated commitment to continuing education and development will also be considered. Experience: * 4+ years demonstrated leadership experience in a manufacturing setting or similar complex organization Other: * Demonstrated ability to lead, coach and develop a diverse team of individuals performing a variety of tasks required. * Must have a strong floor presence. * Strong customer focus, communication, planning and coordination skills. Ability to think ahead, anticipate problems, make decisions and take appropriate action. * Skilled in designing and implementing operational improvement strategies for safety, cost, quality, training, inventory and services. * Skilled in analyzing and drawing information for daily operational needs and improvement for the team. Familiarity with Enterprise Lean Sigma (ELS) Operating Principles strongly preferred. * Must be able to work the rotating 12 hour dupont work schedule. The salary range for this position is $77k - $103k / year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.

Acumen Solutions drives excellence - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy that combines the insight of our strategists, the vision of our innovators, and the ingenuity of our engineers to achieve this extraordinary impact. The Fortune 500 trust us to build solutions focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve productivity. We apply this same focus on excellence to our unparalleled social responsibility program, generating sustainable impact across our local communities. Engage with us at *********************** or on Twitter @AcumenSolutions. Job Description Acumen Solutions seeks a Development Team People Manager to join our Cleveland, OH office. If you are a dynamic technical leader and want to be a part of the exciting growth in our Cleveland Technology Center, Acumen Solutions is interested in you. In return, we offer you the opportunity to become skilled at delivering leading-edge technology solutions and gain a depth and breadth of experience that can accelerate your career as we grow our business in Cleveland. In addition to being extremely proficient with development, you don't mind spending half of your time doing other things like architecture and solution design, troubleshooting other people's issues, project management, mentoring and managing junior resources, and occasionally firefighting. You like the idea of working with cloud solutions or at least you aren't opposed to it. You want to be hands-on with code but only for half of your time. You like getting in early on designs; you don't need everything presented to you in bite-sized pieces, but you can use, and produce, specific interface descriptions as a basis for discussion. It matters what your code looks like. (It matters to us, and we want it to matter to you.) You like it when people look over your shoulder as a means of learning, and you're prepared to give other people feedback on what they're doing as well. You need to be a good writer, speaker, and listener - you'll have to explain and justify your designs, and be able to run with other people's ideas and give feedback to them. You should know by experience that whatever you don't understand you can learn quickly. Specific Duties Build relationships with team members and direct reports, while cultivating a culture of collaboration, innovation, and fun. Maintain effective communication channels within our office and with consultants throughout the broader organization. Provide technical oversight and architectural support to junior development team members. Firefight from the trenches when additional resources are unexpectedly needed while maintaining a positive attitude and capturing the lessons to be learned/opportunities for improvement. Handle complexity, ambiguity, and shifting priorities with ease. Display a willingness to play the role needed for project success. Advocate for and maintain an interest in the technologies we work with while understanding they may not be the most challenging or complex. Desired Skills & Experience 5+ years' experience with a modern language such as Java, C#, etc. Broad knowledge of web application development General knowledge of cloud computing Experience leading development teams Comfortable interfacing between a development team and your client, balancing the needs of the client with the capacity of a team Experience that helps you tell simple trade-offs from hard problems Ability to think strategically and tactically to solve problems in a fast-paced and often changing environment. Proactive attitude with a focus on leading by example in a matrixed environment Excellent communication skills Desire to be a part of a new, young, and growing office in which you will have the opportunity to both impact the direction and share in the growing pains. Bachelor's degree or higher Nice to haves include: management experience, experience with Salesforce.com, Salesforce.com certifications Qualifications 5+ years' experience with a modern language such as Java, C#, etc. Broad knowledge of web application development General knowledge of cloud computing Experience leading development teams Comfortable interfacing between a development team and your client, balancing the needs of the client with the capacity of a team Experience that helps you tell simple trade-offs from hard problems Ability to think strategically and tactically to solve problems in a fast-paced and often changing environment. Proactive attitude with a focus on leading by example in a matrixed environment Excellent communication skills Desire to be a part of a new, young, and growing office in which you will have the opportunity to both impact the direction and share in the growing pains. Bachelor's degree or higher Nice to haves include: management experience, experience with Salesforce.com, Salesforce.com certifications Additional Information Benefits Acumen Solutions offers the opportunity for growth and advancement, as well as a competitive base salary, annual performance based incentives, medical benefits & 401k. About Us As a leading management and technology consulting firm, Acumen Solutions offers a range of challenging and rewarding opportunities whether you're just starting out in your career, looking to advance your career, or seeking a senior leadership position. Acumen Solutions employees are ambitious, committed, passionate problem solvers. EOE M/F/V/D VEVRAA Federal Contractor

The candidate selected will be responsible for the following: Service and Case Coordination Oversee the case coordination of program services under the supervision of the Program Director or designated treatment staff Oversee the group schedule and work out coverage as needed Lead the daily huddle and drive the weekly tactical meeting Drive the Medicaid billing expectations of the team Perform random group audits to ensure the quality of services being provided Collaborate with QMHPs and CMs in the development and planning of treatment program matters, including, but not limited to; family engagement, ADL assessments, Life Books, Ansel-Casey Assessments, RTIS reports, Discharge Summaries, and Monthly Reports Participate in monthly case consultation with the QMHP/CM to review status of each service recipient Transfer caseload to newly hired QMHPs and CMs and mentor/support them through the transitional period Assist with managing integration of new programming or activities into group setting Drive your team's Individual Performance Scorecard process Mentor staff on systems, processes, and service delivery Collaborate with the team regarding treatment program Monitor aftercare services and ensure QRTP requirements are met Coordinate and collaborate with school on needs and changes Leadership and Staff Development Supervise the thorough completion of intakes and all necessary assessments Complete individual performance scorecards and provides clear expectations to those he or she supervises Assign mentors to those he or she supervises Quality Assurance Assist and recommend to QMHP/CM client support services Assist the Program Director and Clinical Supervisor in ongoing review of cases to ensure that client records meet quality standards Ensure therapeutic services are provided as needed through coordination with the Clinical Supervisor Corporate Citizen Practice ruthless pragmatism Engage in peer to peer feedback Know and live the Necco Corporate Culture Principles Embody the three essential virtues of humble, hungry and smart Drive your Individual Performance Scorecard Adhere to and contribute to the Necco meeting structure Position Qualifications: Bachelor's Degree in human services discipline Three years' experience working with children, individuals and/or families with emotional or behavioral disabilities. Excellent Computer Skills Excellent Written and Oral Communication Skills Excellent Organizational Skills and Self Motivated Successful Completion of all required criminal background checks Valid Driver's License and 100/300/100 Auto Insurance At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

- Responsible for oversight of customer service activities including response to customer inquiries, quotations and order entry. - Audit order entry process to ensure that customer requirements are being met quickly, accurately and completely. - Use ACE techniques to monitor performance and implement process improvements - Lead team of Customer Service representatives to provide exemplary customer service to both internal and external customers. - Identify training needs and provide support to improve skills within the department. - Promote customer-focused activity throughout the organization. - Work closely with customers, outside sales and various other departments to meet customer requirements - Work environment to include a blend of tactical and strategic decisions in a fast-paced setting with frequently changing priorities. Qualifications Do you have a Bachelor's Degree? Do you have a minimum of 3 years of supervisory experience? Knowledge of SAP ERP system? Previous customer service experience, outside sales experience, familiarity with ACE tools? Additional Information All your information will be kept confidential according to EEO guidelines. Direct Staffing Inc

Tax Senior/Supervisor Manages one or more client engagements simultaneously, ensuring overall success of each project Establishes work schedules through effective use of project management skills Prepares both simple and complex individual and business tax returns Researches tax questions; studies tax laws for potential tax savings Drafts client reports and other client communications Actively advises, trains and coaches team members; provides consistent recognition and feedback to team members Provides timely feedback to managers when preparing performance evaluations of staff accountants Contributes to internal committees + seeks projects when available Adheres to the firm's mission + core values Qualifications Senior: 2+ years prior tax prep experience in public accounting Supervisor: 3+ years prior tax prep & review experience in public accounting CPA preferred Bachelor's degree in accounting required Intermediate Microsoft Excel skills required Strong interpersonal + communications skills Excellent problem solving and project management skills A positive attitude, outstanding client service skills, and a desire to learn + grow!

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. * Manage and train customer service reps. * Obtain extensive knowledge of AMT's product line and company policies * Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. * Troubleshoot/problem solve with customers via phone and email * Obtain feedback from customers regarding product and service performance * Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers * Perform annual performance reviews of all CS reps * Communicate updates/news with all necessary departments * Must be a team player with excellent communication skills * Handle daily invoicing * Run ERP system reports and work closely with the finance department for credits and setting up new accounts * Maintain and update accounts in the ERP system * Other duties as assigned Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: * Associate's degree or higher. Previous customer service experience required. * Must be proficient with Microsoft Suite: Outlook, Excel, PowerPoint and Word. * Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

Job Description Do you thrive in a role where you're the heart of the practice-coordinating care, leading a team, and making patients feel like family? Are you confident with insurance billing and treatment plans, but also love bringing calm to a busy day? If you're nodding "yes," this could be the career move you've been waiting for! Job Opening: Dental Office Manager - Patient Coordinator @ Ridge Road Family Dentistry in Parma, OH Pay Range: $26 - $35/hr + bonuses Benefits: PTO, 401(k), and a supportive, stress-free environment Schedule: Monday through Friday from 9:00 AM to 5:00 PM, plus every other Saturday WHAT YOU'LL DO: As our Dental Office Manager - Patient Coordinator, you'll be the go-to leader who ensures our day-to-day operations run smoothly and efficiently. Your mornings start by reviewing the day's schedule and making sure every team member is set up for success. Throughout the day, you'll greet patients with a warm smile, verify insurances, present treatment plans with clarity and compassion, and manage all facets of insurance billing and accounting. You'll guide the front office dentistry team, troubleshoot scheduling conflicts, and ensure every patient leaves feeling cared for and confident. Your role bridges patient experience with behind-the-scenes excellence, making you absolutely vital to our continued success. What You'll Need: 3 years of relative experience Insurance billing and accounting experience Proficiency with Eaglesoft software Proficiency with presenting treatment plans and verifying insurances STILL READING? GOOD! HERE'S OUR STORY: At Ridge Road Family Dentistry, we pride ourselves on being a private, well-established dental practice in Parma. Our team is built on trust, and we are passionate about providing exceptional care with a focus on patient comfort and satisfaction. We are a cutting-edge practice that uses the latest technology to deliver the best results for our patients. We have a strong commitment to professionalism, teamwork, and growth-values that are at the heart of everything we do. Our company culture is authentic, results-driven, and grounded in building lasting relationships. We believe in taking care of our team as much as we take care of our patients, offering a supportive and collaborative environment where everyone has a chance to grow. We hope you'll join us! Apply now with our initial 3-minute, mobile-friendly application to become our next Dental Office Manager - Patient Coordinator! Must have the ability to pass a background check. Job Posted by ApplicantPro

Job Description Ganser Dental – Canton, OH Office Manager / Patient Care Coordinator Ganser Dental is a general dentistry practice in Canton, Ohio with a heart for patient care. We are hiring an experienced Office Manager to oversee daily front office operations and support our clinical team in providing reliable, patient-focused care. This role is suited for someone who takes ownership, communicates clearly, and understands the details required to keep a dental practice running smoothly. We’re not a corporate chain—we are a long-standing, community-based practice, and we value professionalism, consistency, and mutual respect. Responsibilities: Manage daily front office operations, including scheduling, confirmations, check-in/check-out, and coordination with the clinical team. Handle treatment coordination, including presenting treatment plans, discussing financial arrangements, and answering patient questions. Oversee insurance verification, claims, and billing, including follow-ups and patient balances. Support the team, ensuring accountability and maintaining a calm, well-organized office environment. Maintain compliance with HIPAA, OSHA, and other regulatory requirements. Schedule: Monday–Friday, 9:00 AM–5:00 PM No weekends or evenings Compensation & Benefits: Competitive salary based on experience Health and dental coverage Paid holidays and paid time off 401(k) with 3% employer match Requirements: Minimum of 3 years of experience managing a dental office Familiarity with dental software (Dentrix, Eaglesoft, Denticon-- or similar) Strong communication and organizational skills Ability to work independently and handle sensitive situations with discretion Benefits: Medical Dental Vision 401k PTO Bonuses Compensation: $25-$30/hour

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LOVE TO TALK SPORTS? Dunham's Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham's Bait & Tackle. Today we have over 250 stores in over 25 states from Maryland to Montana. We are looking for smiling, enthusiastic individuals with knowledge of sporting goods, merchandising skills and most importantly the ability to provide our customers an excellent level of service. This is a fun, fast-paced work environment with variety in the day to day operation of the store. Benefits Include: Merchandise discount Health, dental and vision coverage Prescription plan Life, STD, LTD insurance Vacation and Personal days 401(k) savings plan Dunham's is an Equal Opportunity Employer Responsibilities: Operational, merchandising, administrative functions within the store. Leading and training a staff in providing exceptional customer service. Store opening and closing responsibilities. Driving sales through customer service and report analysis. Qualifications: Must have 2 years of retail management experience. Strong organizational and leadership skills and interpersonal/communication skills; as well as problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to provide our customers with a high level of service, as well as train and motivate the staff to do the same. Build enthusiasm within the store to create a positive work environment. Merchandise knowledge preferred, such as apparel, field & stream, footwear, exercise, and general athletics. Availability to work any hours the store is open.

Avery Dennison is seeking a Maintenance Team Manager to join the Performance Tapes team in Painesville, Ohio. As part of our team you will work cross-functionally within Operations, Supply Chain, Environmental, Health & Safety and Quality in supporting day to day operations as well as projects. This role will also provide leadership and support to Maintenance Technicians with a focus on Safety, Reliability, Planned and Predictive Maintenance, Training, and Continuous Improvement. The ability to work multiple functions / multi-task and influence others is key to the role. This position will report directly to the Maintenance Department Manager and will work on day shift. Position activities may include, but are not limited to: * Promote safety as the most important value in the organization by contributing through training, mentoring, project management and other EHS responsibilities. * Lead, develop, and challenge the Maintenance Staff to create process stability. * Provide assistance to maintenance technicians as needed to ensure work can be performed safely. * Lead the development and support of Maintenance Technicians. * Plan and direct the activities of the Maintenance Team. * Provide training, coaching, performance planning, daily prioritization of work and feedback to develop direct reports and others. * Collaborate with Operations and Engineering to improve asset UEE, MTBF and MTTR * Total Productive Maintenance (TPM), 5S, preventive and predictive maintenance, CMMS (Agility), and continuous improvement initiatives. * Lead focused improvement / problem solving activities with a cross functional team. * Work with Maintenance, Operations, and Resource Teams to refine and develop maintenance processes. * Manage and improve work order system, spare parts, tools, and supply inventory to minimize unplanned downtime and operating cost. * Partner with outside suppliers concerning service contracts andf ordering parts. Actively seek alternative suppliers for increased cost savings and equipment longevity. * Lead and provide support as needed on capital projects and energy initiatives. * Forge collaborative relationships with Maintenance peers throughout the Avery Dennison network. * Develop and maintain the Mechanical Integrity Program in accordance with OSHA PSM guidelines. Required: * 3+ years demonstrated success in plant maintenance or engineering leadership role * Experience with the development of a technical training strategy and talent development * Knowledge of Process Safety Management as it relates to the maintenance organization. * Knowledge of electrical, mechanical, hydraulic, and pneumatic systems (including automation control, DCS system, mechanical drives and systems, PLCs, sensors, and motor controls) and facilities systems * Proven ability to manage multiple priorities and projects concurrently in a dynamic factory environment. * Demonstrated leadership skills, ability to build rapport, influence and motivate others to excel. * Ability to work with others in a team environment. * Actively promote collaboration & teamwork and resolve conflicts. * Strong organization and computer skills - MS Office, CMMS (Agility), Google platform. Preferred: * B.S. Degree in Engineering or related fields * Related accredited certifications * Experience in the field as a technician. * Exposure to Lean and TPM Principles. The salary range for this position is $80k - $100k / year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.

I'm a recruiter (headhunter). This service is free to you (the candidate). One of the companies that I recruit for is looking to hire a: Customer Support Experience Manager / Director Hybrid remote in Parma, Ohio Salary, benefits, PTO Company • Hybrid remote: 4 days remote, 1 day on-site each week • Technology viewed as a competitive advantage • Every person has high visibility and big impact • Company focused on innovation and growth • Laid-back culture with open door policy • Established reputation, major growth • Job security and sustainable work • Employee recognition & awards • Meaningful work and impact • Extensive training program • Leader in their industry • Collaborative team Role • Lead and optimize contact center customer service operations • Ensure that our customer support team: • delivers exceptional service • resolves customer issues efficiently • ensures a positive customer journey • continuously improves the overall customer experience • Implement best practices, analyze customer feedback, and develop strategies to enhance satisfaction and loyalty • Oversee a team of support representatives, providing guidance, training, and performance evaluations • Set key performance indicators (KPIs) and ensure that the team meets or exceeds these goals • Handle escalated customer issues, analyze contact center metrics, and ensure compliance • Identify areas for improvement, implementing innovative technologies or processes • Design and optimization of contact center suite of technology tools and processes • Develop training programs, create support documentation, and implement customer feedback mechanisms to drive continuous improvement • Create a positive and productive work environment that motivates employees to perform at their best while maintaining a high standard of service Required • Passionate about customer service • Track record of leading support teams • Strong leadership and team management • Proficiency in contact center software and tools • Technical background is helpful but not required • Excellent communication and interpersonal skills • Ability to analyze data to make informed decisions • Strong problem-solving and conflict resolution skills • Strong expertise in empathy and emotional intelligence • Knowledge of customer service principles and practices • Innovative, persuasive, creative, results oriented, optimistic • Organized, accountable, attention to detail, ability to prioritize • Managing multiple support channels: phone, email, chat, SMS • Patient and active listener who can empathize, counsel, and mediate • Ability to pass federal and state criminal background checks (FBI/BCI) Next step • Send your resume to Sean.Zetts@RiversideRecruiting.com for more information Sean Zetts 440-447-0001 Riverside Recruiting Sr. Recruiter & President www.RiversideRecruiting.com www.LinkedIn.com/in/SeanZetts Sean.Zetts@RiversideRecruiting.com

- Responsible for oversight of customer service activities including response to customer inquiries, quotations and order entry. - Audit order entry process to ensure that customer requirements are being met quickly, accurately and completely. - Use ACE techniques to monitor performance and implement process improvements - Lead team of Customer Service representatives to provide exemplary customer service to both internal and external customers. - Identify training needs and provide support to improve skills within the department. - Promote customer-focused activity throughout the organization. - Work closely with customers, outside sales and various other departments to meet customer requirements - Work environment to include a blend of tactical and strategic decisions in a fast-paced setting with frequently changing priorities. Qualifications Do you have a Bachelor's Degree? Do you have a minimum of 3 years of supervisory experience? Knowledge of SAP ERP system? Previous customer service experience, outside sales experience, familiarity with ACE tools? Additional InformationAll your information will be kept confidential according to EEO guidelines. Direct Staffing Inc

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. Manage and train customer service reps. Obtain extensive knowledge of AMT's product line and company policies Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. Troubleshoot/problem solve with customers via phone and email Obtain feedback from customers regarding product and service performance Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers Perform annual performance reviews of all CS reps Communicate updates/news with all necessary departments Must be a team player with excellent communication skills Handle daily invoicing Run ERP system reports and work closely with the finance department for credits and setting up new accounts Maintain and update accounts in the ERP system Other duties as assigned Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: Associate's degree or higher. Previous customer service experience required. Must be proficient with Microsoft Suite: Outlook, Excel, PowerPoint and Word. Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. 401k: AMT matches 100% of your contribution, up to 3% of your salary. Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! Family-oriented, Positive Working Environment Discretionary Yearly Raises On-site Vending & Gym Annual Employee Appreciation Picnic Tuition Reimbursement Employee Referral Bonus Program Employee Assistance Program

LOVE TO TALK SPORTS? Dunham's Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham's Bait & Tackle. Today we have over 250 stores in over 25 states from Maryland to Montana. We'd like to talk with you about joining our team. We're looking for smiling, enthusiastic, sports-minded individuals with knowledge of sporting goods to provide our customers with excellent service. Fun, fast paced work environment, with variety in the day to day routine. We are currently seeking Key Team Leader (Key Holder) candidates. This position will carry keys to the store and will part of the leadership team. Benefits Include*: Merchandise discount Flexible scheduling *Additional benefits available for Full-time associates Responsibilities: Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative functions within the store. Qualifications: Must have previous retail supervisory experience. Field & Stream, Apparel, Footwear, Exercise, or General Athletics product knowledge required. Merchandising skills preferred. Desire and demonstrated ability to provide excellent customer service is essential.

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** At Avery Dennison, some of the great benefits we provide are: Health & Wellness benefits starting on day 1 of employment Paid parental leave 401K eligibility Tuition reimbursement Flexible work arrangements Employee Assistance Program eligibility / Health Advocate Paid vacation and Paid holidays Job Description Avery Dennison is seeking a Maintenance Team Manager to join the Performance Tapes team in Painesville, Ohio. As part of our team you will work cross-functionally within Operations, Supply Chain, Environmental, Health & Safety and Quality in supporting day to day operations as well as projects. This role will also provide leadership and support to Maintenance Technicians with a focus on Safety, Reliability, Planned and Predictive Maintenance, Training, and Continuous Improvement. The ability to work multiple functions / multi-task and influence others is key to the role. This position will report directly to the Maintenance Department Manager and will work on day shift. Position activities may include, but are not limited to: Promote safety as the most important value in the organization by contributing through training, mentoring, project management and other EHS responsibilities. Lead, develop, and challenge the Maintenance Staff to create process stability. Provide assistance to maintenance technicians as needed to ensure work can be performed safely. Lead the development and support of Maintenance Technicians. Plan and direct the activities of the Maintenance Team. Provide training, coaching, performance planning, daily prioritization of work and feedback to develop direct reports and others. Collaborate with Operations and Engineering to improve asset UEE, MTBF and MTTR Total Productive Maintenance (TPM), 5S, preventive and predictive maintenance, CMMS (Agility), and continuous improvement initiatives. Lead focused improvement / problem solving activities with a cross functional team. Work with Maintenance, Operations, and Resource Teams to refine and develop maintenance processes. Manage and improve work order system, spare parts, tools, and supply inventory to minimize unplanned downtime and operating cost. Partner with outside suppliers concerning service contracts andf ordering parts. Actively seek alternative suppliers for increased cost savings and equipment longevity. Lead and provide support as needed on capital projects and energy initiatives. Forge collaborative relationships with Maintenance peers throughout the Avery Dennison network. Develop and maintain the Mechanical Integrity Program in accordance with OSHA PSM guidelines. Qualifications Required: 3+ years demonstrated success in plant maintenance or engineering leadership role Experience with the development of a technical training strategy and talent development Knowledge of Process Safety Management as it relates to the maintenance organization. Knowledge of electrical, mechanical, hydraulic, and pneumatic systems (including automation control, DCS system, mechanical drives and systems, PLCs, sensors, and motor controls) and facilities systems Proven ability to manage multiple priorities and projects concurrently in a dynamic factory environment. Demonstrated leadership skills, ability to build rapport, influence and motivate others to excel. Ability to work with others in a team environment. Actively promote collaboration & teamwork and resolve conflicts. Strong organization and computer skills - MS Office, CMMS (Agility), Google platform. Preferred: B.S. Degree in Engineering or related fields Related accredited certifications Experience in the field as a technician. Exposure to Lean and TPM Principles. Additional Information The salary range for this position is $80k - $100k / year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or [email protected] to discuss reasonable accommodations.